Administration/General Management: General Management/Profit & Loss
General Manager - Spurs Sports and Entertainment (San Antonio, TX)
The General Manager of the AT&T Center is responsible for the overall management, profitability, promotion and operation of the arena and it’s events. This position will manage all financial, business and operation aspects of the arena and must meet the financial and strategic goals set forth annually. Areas of responsibility include security, event services, building operations and maintenance, budget and staff talent management as well as coordination and oversight of third party relationships related to booking, parking, food and beverage, housekeeping and the Freeman Colisieum. A successful General Manager will be able to balance challenging building operational standards, evaluation and improvements of existing policies and procedures and staff accountability, with the appropriate management style. Oversight and assurance that the operations of the arena are conducted in accordance with applicable local, state and federal regulations as well as NBA and other league regulations is also required in this role.
In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.
Administration and Operations – Plans, organizes, coordinates and directs all arena activities and personnel engaged in the functions of building operations and maintenance, security, event services. Coordinates and oversees third party relationships in the areas of booking, parking, food and beverage, housekeeping and the Freeman Colisieum. Oversees development of the calendar and activity schedule. Evaluates existing policies and procedures and recommends improvements which reflect the needs of the facility, improve the efficiency and safety of operations and/or improves service. Determines and evaluates organizational structure and staffing requirements of the AT&T Center. Assures the development of staff as it relates to personal and professional growth and training as well as employee development plans and performance assessments. Establishes and maintains effective working relationships with the Colisieum Advisory Board, Freeman management staff, city and county personnel and those within the entertainment and sports industry and community.
Event Booking – Oversees and partners with the third party in booking the AT&T Center. As required, negotiates contracts and agreements. Develops new events for the AT&T Center arena and grounds. Oversees the development of a comprehensive program to maximize the use of meeting and other spaces as well as catering opportunities within the arena. Oversees the booking agreement with the Freeman Colisieum.
Financal Oversight – Directs the development and execution of a detailed operating budget for all arena related revenue and expenses. Develop and oversee the arena capital budget and renewal and replacement budget for the AT&T Center. Supervise the development and analysis of event proformas to include facility rental, ancillary revenue streams and event related expenses.Oversee, implement and monitor a detailed operating budged and financial reporting systems as outlined for all applicable revenues and expenses for the arena. Analyze the return on arena spends.
Must have a proven history of leadership abilities.
Experience in developing new, or working with existing community committees or authorities.
Experience working with regional sports teams (scholastic, collegiate, professional) to develop and promote an arena.
Demonstrated track record in forging relationships with community assets and community involvement.
Must have proven track record of developing and managing budgets.
Must have ability to work under minimal supervision.
Demonstrated successful seeking and developing of talent.
Consistently demonstrates accountability.
Must have 8-10 years of experience supervising management level and line level employees.
Experience/knowledge of overseeing all aspects of the operation of a major indoor NHL or NBA arena strongly preferred.
Must have event sales & marketing experience.
Experience supervising food and beverage operations preferred.
Ability to work flexible hours including nights, weekends, and holidays in addition to normal business hour, as needed.
Perform additional duties as required by senior leadership.
BS/BA Degree required or any combination of education and experience equivalent experience that provides the required knowledge, skills and abilities.
When you apply for this job online, you will be required to answer the following questions:
1. Are you at least 18 years of age?
2. Are you willing to relocate?
3. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
4. Do you possess at least 8-10 years of experience supervising management level and line level employees?