Current available jobs in Administration/General Management:





Administration/General Management: Human Resources Generalist
Manager, Talent Acquisition - Atlanta Hawks & Philips Arena (Atlanta, GA)

The Atlanta Hawks Basketball Club and Philips Arena are looking for a high-energy, positive, outside-the-box thinker for the newly created “Manager, Talent Acquisition” position.

We believe in being bold, innovative, fun & playful while working hard and maintaining the highest level of integrity to create extraordinary moments for our internal team members, external clients, Philips Arena guests, Atlanta Hawks fans and Atlanta community, always remaining #truetoatlanta. We offer Flexible Work Arrangements and we have no dress code. In other words – we think and act differently than your run of the mill sports & entertainment company.

The Manager, Talent Acquisition will play a key role in finding the right talent to drive business initiatives and foster our culture. This position will partner with hiring managers to fully understand their needs in a fast paced sport entertainment environment and subsequently develop and execute a talent acquisition strategy to effectively recruit and retain a highly engaged workforce. Serves as a subject matter expert to hiring managers to help develop highly effective and efficient recruiting processes for event team members.

The ideal candidate will develop innovative programs and processes to enhance our ability to attract and retain talent in a high performance culture.

This position reports to the Director, Culture & Talent Development.

 For those that need a little more detail or just like reading bullet points, see below.  

Responsibilities

  • Design and implement highly effective, results-driven recruiting strategies and activities for the acquisition of talent.
  • Implement tools and processes that will optimize the recruiting process for full-and part-time team members.

  • Partner with senior management and functional departments to develop recruitment strategies and initiatives for our current and future needs.

  • Build a recruiting culture, talent pipeline, by creating events that improve candidate response while strengthening the brand.

  • Manage the staffing process for a high volume of open positions ranging from entry level to senior management including sourcing candidates, screening, interviewing, and writing assessments.

  • Provide counsel to hiring managers on all aspects of hiring process including establishing an interview protocol and feedback collection procedure.

  • Make evidence based decisions on offers to candidates, conduct pre-employment background and reference screening to ensure compliance and a positive candidate experience.

Required Experience, Skills & Competencies

  • Bachelor’s degree in related field preferred.
  • Minimum of 3-5 years of recruitment experience, preferably from a sports marketing environment.

  • Strong knowledge base and prior experience in full life-cycle recruitment process.

  • Extensive knowledge of recruitment/hiring laws and practices.

  • Ability to quickly adapt to and embrace new technology.

  • Must be able to manage competing demands, while being extremely adaptable and flexible.

  • Strong organization and time management skills along with the ability to work under tight deadlines.

  • Demonstrate ability to recruit for a broad range of positions from entry level to senior management.

  • Ability to handle sensitive and confidential information appropriately.

  • Prior experience working in the professional sports industry a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your salary requirement?
2. How many years working in the sports/entertainment industry do you have?
3. What appeals to you about this position?
4. How many years of recruiting experience do you have?


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Administration/General Management: Human Resources Generalist
Director, Culture & Talent Development - Atlanta Hawks & Philips Arena (Atlanta, GA)

The Atlanta Hawks Basketball Club and Philips Arena are looking for a high-energy, positive, outside-the-box thinker for the newly created “Director, Culture & Talent Development position”. This is an awesome opportunity for someone who likes to ask “why” and “why not?” This position will design and implement culture-by-design initiatives, focusing on four critical areas: Culture, Recruitment & On-boarding, Team Member & Leadership Development and Team Member Recognition.

We believe in being bold, innovative, fun & playful while working hard and maintaining the highest level of integrity to create extraordinary moments for our internal team members, external clients, Philips Arena guests, Atlanta Hawks fans and Atlanta community, always remaining #truetoatlanta. We offer Flexible Work Arrangements and we have no dress code. In other words – we think and act differently than your run of the mill sports & entertainment company.

The Director will find the right people to fit our culture through an efficient recruitment process, educate team members on the aspects of our brand and culture through a comprehensive on-boarding process and develop the tools and resources for our managers and team members to live our brand and culture every day. The Director will also create and implement programs to identify, develop and retain high performers. 

This position reports to the VP of Human Resources and will lead three team members in HR and Recruiting.

For those that need a little more detail or just like reading, see below.  

Culture & Recruitment & On-Boarding

  • Develop a “Culture Book” that defines “Who We Are” and serves as a roadmap for prospective and new team members as to what it is like to be a part of the Atlanta Hawks Basketball Club.

  • Partner with hiring managers to develop, implement and maintain an effective and efficient hiring and on-boarding process that delivers consistent culture, brand and customer service standards and messaging. This includes training hiring managers on best recruitment practices as well as planning and executing hiring events.

  • Identify and partner with SMEs and management to design and deliver culture training and develop a strategy for re-enforcing training concepts

  • Revise new hire orientations for full-time, part-time and partners to introduce and reinforce the values and client service.

Team Member & Leadership Development

  • Develop a process for identifying high performers and partnering with managers to create individualized action plans with the goal of retaining and developing key members of the Atlanta Hawks Basketball Club.

  • Translate learning and development content into appropriate course format and materials including development of course agendas, facilitator guides, participant guides and presentation materials.

  • Create relationships with internal and external resources, as well as, targeted universities and colleges to facilitate delivery of learning content.

  • Identify opportunities within the Atlanta Hawks & Philips Arena event staff population (approximately 1,000 internal team members) to bring customer service initiatives across guest-facing positions to next level of service and southern hospitality; works closely with part-time managers to develop their training skills and deliver service and culture messaging

  • Partner with department heads and managers to identify ways to elevate performance and guest experience within each individual guest-facing, event staff role within the organization; work with managers to implement and train on these initiatives

  • Manage event staff supervisor trainings and development

  • Perform gap analysis on consistent basis, identifying areas of development needed and implementing/evaluating new development initiatives

  • Develop learning opportunities as needs are identified

  • Oversee development and implementation of career website that accurately communicates the Hawks brand, culture and perks.

Team Member Recognition

  • Develop, implement and monitor a program to recognize team members for outstanding performance and providing guests with “Southern Hospitality”.

Qualifications:

  • Must have expertise in training, learning and development; at least 2 years preferred

  • Must have at least 2 years of experience in high volume talent acquisition and on-boarding

  • Must have experience conducting gap analysis to identify areas of opportunity for learning initiatives

  • Experience translating content into a facilitator-deliverable format is preferred

  • Excellent verbal, written and administrative skills

  • Must have excellent time management skills and prioritization skills

  • A self-starter with ability to be both creative and strategic while also performing administrative duties to get the job done

  • Must be able to adapt to an ever-changing and fluid environment

  • Strong organizational skills with ability to manage multiple priorities and work under pressure

  • Must be a strong team player, engaging others to assist with tasks in an organized manner and delegating to culture committees in a structured and professional manner

  • Strong interpersonal skills and ability to collaborate with and interface among multiple departments and different personalities

  • Hospitality or event industry experience highly preferred

  • Ability to work a very flexible schedule, to include weekends, nights and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of Human Resources experience do you have?
2. What is your desired salary?
3. Have you woked in the sports or entertainment industry?
4. What appeals to you about this opportunity?


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Administration/General Management: Administrative/Executive Assistant
Administrative Assistant - LA Clippers (Los Angeles, CA)

**Please include cover letter with your submission.  Submissions without cover letter will not be considered.**

JOB SUMMARY
The Administrative Assistant will be the main point of contact for the Ticket Sales and Service department. Reporting directly to the SVP Sales & Service, this position will be responsible for answering questions in-person and by phone, directing calls in a prompt, decisive and courteous manner, exhibiting solid business acumen, using good judgment and providing excellent customer service to both internal and external clients. In addition, this position is expected to have the wherewithal to think creatively about revenue generation, client needs, lead generation, etc. This position will also provide significant administrative support to include intensive record/database keeping, data entry and updates, calendar and schedule maintenance, arranging travel and more. Ability to work independently, keep department organized and on track, remain focused and have proven extraordinary attention to detail at all times is paramount.

PRINCIPAL DUTIES AND RESPONSIBILITIES
•Provide comprehensive support to the SVP Sales & Service to include upkeep of client database, screening of telephone calls, visitors and correspondence (both electronic and traditional), processing client ticket requests, maintaining filings, making travel arrangements, maintaining calendars and coordinating meetings (set-up, catering, visitor access, parking, etc.).
•Administer client and contact strategy including producing a handwritten note within 24 hours after the meeting and keeping excellent notes and data on contacts.
•Schedule internal and external meetings, secure conference rooms and all related logistics, produce meeting agendas, presentation materials and all other related items.
•Coordinate and oversee general office needs for department (stationary, office supplies, business cards, special projects, etc.)
•Coordinate client services including ticket requests, parking, reservations, etc.
•Maintain a positive rapport with clients and vendors and provide assistance and details as needed.
•Represent company at highly-visible and prestigious events and serve as an event host as required.
•Process invoices in accordance to Accounting policies, procedures and deadlines
•Process expense reports in a timely and accurate manner
•Record meeting discussions (i.e. Weekly Sales & Marketing meeting) and memorialize meeting notes with distribution to list in a timely manner.
•Performs other duties and projects as assigned.

CHARACTERISTICS  / QUALIFICATIONS
•Must have a Bachelor degree or higher.
•Minimum five (5) years of experience providing comprehensive support to senior level executives
•Ability to think creatively, while still being business minded and focused.
•Strong computer skills with heavy experience using Microsoft Office products such as Outlook, Word and Excel; database management software/CRM systems is a plus.
•Excellent verbal and written communication skills including grammatical, editing and proofreading skills.
•Ability to work with internal and external clients with a positive, customer service-oriented attitude, while getting tasks completed in a swift and quality manner.
•Strong, proven organizational skills are required; candidate must have countless examples of specific ways they have kept themselves and their executive focused and organized.
•Basic understanding of accounting principles and procedures.
•Effective at managing tasks independently.
•Strong sense of discretion and confidentiality.
•Experienced in standard office procedures, policies and sense of decorum.


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Administration/General Management: Office Manager
Coordinator, Business Operations - LA Sparks (Los Angeles, Ca)

Report to: President/COO

Full Time: Hourly

Description:

The Los Angeles Sparks are looking for a bright, goal oriented and well-spoken individual to lead our front office business operations.  This opportunity will provide a chance to help implement our front office practices and working directly for the President/COO.

·         Financial Reporting & Analysis

·         Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.

·         Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.

·         Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions

·         Supervises the maintenance of office equipment, including copier, fax machine, etc.

·         Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.).

·         Invoice processing.

·         Vendor and supplier engagement and management.

·         Participates as needed in special department projects and other tasks as assigned.

Skills and Attributes

·         Excellent planning and organizational skills

·         Well-developed customer service and communication skills

·         Ability to handle confidential information

·         Experience in Accounts Payable & Budgeting

·         Computer literacy, specifically Microsoft Excel/Outlook/Word/PP

·         Technology literate with Apple products & PC’s

·         Keynote experience a bonus.

Education/Experience:

·         1-2 years in related position

·         College degree in Business/Finance preferred


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Administration/General Management: Human Resources Generalist
HR Manager - Phoenix Suns (Phoenix, AZ)

Job Title

Human Resource Manager

Job Purpose

The HR Manager will manage and support the day to day operations of the HR department.

Primary (Essential) Duties

  • Manage the day to day operations of the HR department to include but not limited to recruiting/onboarding, performance management, compensation, benefits and training, while providing support to HR Generalist, Benefits Administrator, and HR Coordinator
  • Develop and implement human resources programs, policies and processes throughout the organization
  • Oversees and delivers  New Employee Orientation
  • Manages the exit process including conducting exit interviewing and outplacement if necessary
  • Files EEO-1 annually, new hire reporting monthly and maintains other records, reports and logs pertaining to applicant/new hire processing
  • Responsible for HRIS development including maintaining company organizational charts
  • Respond to unemployment claims and represent the organization in unemployment hearings
  • Create, manage and maintain HR website
  • Handles employee relations issues  including determining disciplinary action up to and including termination
  • Manage and resolve investigations and EEOC claims
  • Keep current on legal requirements and legislation related to the field of Human Resources
  • Partner with the VP, HR to analyze organizational capabilities, drive organizational design and structure improvements to support delivery of the current and future business strategy.
  • Ensuring we are in legal compliance in all facilities
  • Update Employee Handbook as needed
  • Collaborates and coaches managers/directors on key employee related issues and performance management topics
  • Develop and
  • Leads specific HR Projects and/or Software Implementations. Demonstrates commitment to the process of continuous improvement through individual and team-focused goals and activities
  • Assists managers with creating an environment that encourages maximum individual and team effectiveness. Provides counsel and facilitates conflict resolution to address issues for both employees and managers in a manner consistent with company policies, practices and legal considerations.

Knowledge, Skills and/or Abilities

  • Excellent verbal and communication skills
  • Ability to work with individuals at all levels, including part time, full time, management and executive positions
  • Ability to represent the organization via speaking engagements and other public events

Experience/Education Requirements

  • Bachelor’s degree in related field or equivalent experience. Post-graduate degree, training and/or HR certification preferred
  • Minimum of 5 years human resources related experience, 3 of which at an exempt level
  • Previous management experience preferred

Working Conditions and Physical Demands:

  • Traditional business hours with occasional weekends, evenings, and some holidays to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


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