Current available jobs in Communications:




Communications: Media/Public Relations Servicing
Digital Communications Coordinator (Part-Time Events Only) - Sacramento Kings (Sacramento, CA)

Summary:

  • Facilitate game and event-related online customer support to enhance the fan experience for the Sacramento Kings, Golden 1 Center and Downtown Commons. With a focus on monitoring a wide range of digital platforms, work with internal and external clients to respond to and anticipate the needs of customers in real-time.

Key Responsibilities:

  • Coordinate organizational digital communication between internal and external customers during games and events.
  • Participate in real-time monitoring, responding and moderation of online conversation and content.
  • Use digital platforms to maintain ongoing analysis, insights and opportunities for advancement.
  • Create and share post-event customer sentiment analysis recaps.
  • Support development and activation of content and engagement to enhance organization’s connection with its worldwide fanbase.
  • Maintain awareness of latest digital communication and platform trends.
  • Maintain customer database to advance real-time communication and insights.
  • Develop customized outreach to nurture relationships with key influencers.
  • Assess and recommend opportunities to create WOW! moments.
  • Regularly work days, nights, weekends and holidays.

Qualifications:

  • Experience in digital, communication, mobile or social media customer service for a brand, team or agency.
  • Degree in related field preferred.
  • Experience with mobile and web CMS platforms.
  • Working knowledge of sentiment analysis and digital reporting.
  • Excellent written and verbal communication skills.
  • Working knowledge of Microsoft Excel and Google Analytics.
  • Proficiency with emerging digital, mobile and social media-related platforms.
  • Ability to thrive in fast-paced, deadline-oriented workplace.
  • Team and detail oriented.
  • Working knowledge of the Sacramento Kings, NBA, entertainment and pop culture a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your knowledge of the NBA and Sacramento Kings.
2. How would you characterize your content production (written/multimedia) skill set?
3. This position is strictly part-time with hours that vary from week to week depending on schedule of events and games. Are you able to have a flexible schedule and work at least 25 hours a week - nights, weekends, and holidays?


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

NOTE: This web-page does not accept applications and/or resumes for the NBA League Office. If you are interested in career opportunities with the NBA League Office, please click here.

Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)