Current available jobs in Facility Operations/Security:





Facility Operations/Security: Usher/Ticket Taker
Usher/ Ticket Taker - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Primary responsibility is to greet guests, check tickets, and direct guests to their seats. Previous guest services experience a plus, excellent communication skills, and the ability to easily maneuver throughout the Arena. Strong customer service skills preferred.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you bilingual in both English and Spanish?


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Facility Operations/Security: Custodial/Housekeeping
Maintenance Attendant- Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: General cleaning of parking facilities; barricade set-up and pick-up; Pressure washing, re-striping and painting; assist maintenance supervisor with traffic management planning. High school diploma or general educational degree (GED).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience pressure washing?


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Facility Operations/Security: Parking Operations
Valet - Part Time/Event Staff - Miami HEAT (Miami, FL)

Overview of the Job: Responsible for inspecting, retrieving, parking and accounting for customers’ vehicles. Must know how to drive vehicles with both manual and automatic transmissions. High school diploma or general educational degree (GED); Must have six months to 1 year of related experience and/or training; Strong customer service skills and clean driving record required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have valet experience?
2. How many years of valet experience do you have?
3. (Yes/No) Can you drive a vehicle with a manual transmission?


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Facility Operations/Security: Parking Operations
Traffic Support Attendant (Part-time) - Phoenix Suns/Sports & Entertainment Services (Phoenix, AZ)

Sports & Entertainment Services (SES) is the management company for the facilities that host the following teams: Phoenix Suns, Phoenix Mercury, Arizona Rattlers, and Arizona Diamondbacks.

The SES traffic support services department is hiring Traffic Support Attendants to maintain established policies and procedures that will protect US Airways Center, Chase Field, and Jefferson Street garages along with its assets, employees, and guests for all sports, concerts, and family events.

 Essential duties and responsibilities:

• Directing traffic and guests to entrances, exits, and facilities
• Monitoring restricted parking areas
• Collecting parking fees
• Maintaining a neat and clean environment for our guests

Required skills/qualifications:

• Flexible schedule; must be able to work nights, weekends, and holidays as needed around event schedule
• Ability to work under pressure and stand, navigate stairs, and/or walk for long periods of time
• Must be dependable with excellent guest service skills

The typical report times during the week are between 4:00 pm and 5:30 pm and the starting pay rate is $9.00 per hour.
If you're interested in working for a great company in an entertainment atmosphere we welcome you to apply.

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Sports & Entertainment Services is an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Briefly describe why you think you would be a good candidate for this position.


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Facility Operations/Security: Facility/Venue Management
Manager, Overnight Operations - Sacramento Kings (Sacramento, CA)

Summary: The Manager, Overnight Operations is primarily responsible for the supervision of all operational crews with specific responsibility for the Overnight Changeover and Janitorial crews.

 Key Responsibility Areas:
• Ensures facility readiness for all events through the planning, coordination and scheduling of the Changeover and Janitorial teams.
• Responsible for scheduling personnel using the TMSS system.
• Responsible for hiring, training, evaluating, coaching, and counseling Team Members as well as taking disciplinary action when necessary.
• Assists with the coordination of work projects related to building maintenance.
• Ensures that union contracts, as well as state and federal laws are adhered to.
• Enforces compliance with company policies and procedures within the teams.
• Responsible for enforcing uniform standards, behavior standards, and customer service standards, as well as arena appearance.
• Responsible for the Arena Operations safety program.

Qualifications:

• Bachelor’s Degree in Business Management or related field is preferred.
• Minimum of two years experience in a Facility Management role is required.
• Computer skills including Microsoft Word, Excel, Power Point and Outlook.
• Basic knowledge of California labor and employment laws is preferred.
• Working knowledge of the service industry is preferred.
• Must be highly organized with the ability to multi-task.
• Must work with a sense of urgency and priority.
• Ability to work independently and as part of a team.
• Must have strong interpersonal communication skills.
• Strong customer service orientation.
• Must be available to work an overnight shift.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your salary expectations?
2. Do you have any experience working nights and weekends over a longer period of time? Describe..
3. Do you have any experience managing a semi-skilled/skilled work force? Describe.
4. Describe for me a time that you were required to manage several projects at the same time? What was the outcome?


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Facility Operations/Security: Security
Event Security 1 - Part Time - Spurs Sports & Entertainment (San Antonio, TX)

POSITION TITLE: Event Security 1 – Part-Time
DEPARTMENT: Security
NUMBER OF POSITIONS: 20

REPORTING RELATIONSHIP:
Reports To: Event Security Lead Part-Time, Event Security Manager & Director of Security
Direct Reports:  None

CAPSULE POSITION DESCRIPTION:
This position will maintain established security policies and procedures that will protect Spurs Sports & Entertainment (SS&E) franchises, the AT&T Center, along with its assets, employees and guests. The person in this position must be able to control access into the AT&T Center, properties and its secured areas; patrol the facilities paying special attention to activities or situations that may breach security or pose a safety hazard. Successful employees in this position must possess the ability to follow directions and quickly respond to alarms and emergency situations where an immediate decision to maintain a safe and secure environment is required. Security Guards would be required to potentially take immediate action and decide how to effectively maintain a safe and secure environment.  Security Officers must have a basic understanding of security access control systems, protocols, and other security related equipment. Scheduled hours may be limited due to the varying event schedule at the AT&T Center.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA's (Key Responsibility Areas)
1. Regulate and control access to restricted and secure areas. (i.e. event level, receiving dock, locker rooms, and other sensitive areas)
2. Monitor, patrol and respond to alarms/emergency situations inside/outside the AT&T Center and grounds. Provide quick, professional and effective response in security and/or safety related situations.
3. Serve and interact with guests attending AT&T center games and events. Provide information and direction to inquiries from the public or AT&T Center employees. Interact professionally and notify the proper authorities or personnel, as situations dictate. Provide information and direction to inquiries in a positive and friendly manner.
4. Complete effective communication, both verbally and written where appropriate, in situations where reports are generated or direction is needed. Prepare effective incident/accident reports.
5. Consistently and appropriately problem solve. Identify, diagnose and resolve safety concerns. Effectively generate safety awareness and training. Identify and effectively enforce guidelines to reduce unsafe practices.
6. Complete recognition in support of company initiatives. Provide service to both internal and external customers in a positive and friendly manner.

MINIMUM QUALIFICATIONS/ESSENTIAL POSITION FUNCTIONS:
• A minimum of 1 year experience in the security field.
• Must be 18 years of age and hold a High School Diploma or equivalent.
• Must possess a Level 2 Security License and Certification for the State of Texas, required while in position.
• Able to Lift, Push, Pull and/or Carry 25 or more pounds as needed.
• Must be able to work long hours, flexible hours including evenings, weekends, and holidays while on call.
• Hours may vary due to event scheduling, with no more than 29 hours per week, as needed.
• Must possess good verbal and written communication and team building skills.
• Must be a self starter, with initiative and exceptional, sound decision making skills.
• Must be able to stand and/or walk for long periods, navigating stairs in extreme conditions for the duration of assigned shift.
• Must have reliable transportation and possess the ability to meet dress standards. As a representative of Spurs Sports & Entertainment, dress standards are highly reflective of our brand.


ESSENTIAL FUNCTIONS:
• Must be 18 years of age at time of hire.
• Just be able to clear an extensive background screening.
• Must be able to lift, pull, push and/or carry 25 pounds as necessary.
• Must have the ability to walk and stand for long periods of time, along with navigate through stairways during a standard shift.
• Must have the physical ability to patrol both inside and outside of the AT&T Center Arena during all seasons of the year and possible extreme weather conditions.


PREFERRED EXPERIENCE:
• 1 year of entertainment industry experience.
• Bilingual
• CPR Certification/ Basic First Aid preferred.
• Knowledge of law enforcement or experience in the entertainment industry, security, military or law enforcement preferred.

CONTINUING EDUCATION:
• The person in this position will be expected to attend company, security and safety training as it relates to the Security functions and components of the AT&T Center.
• The person in this position will be required to stay up to date with training in security equipment, surveillance equipment, alarms, and emergency procedures for life safety, and fire protection.

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position requires a high level of walking and patrolling of the AT&T Center grounds, both inside and outside of the Arena. Do you have the ability to walk distances, navigate stairways and carry 25 pounds, as needed during a scheduled shift?
2. A State of Texas Level II Security License is required to operate in a security position in the Arena. Do you currently hold a Level II State of Texas Security License? If you do not or if it is expired, would you be able to obtain the License?
3. Please expand on your service experience by providing an example of a proud moment where you exhibited exceptional service above and beyond your job description.
4. Please provide an example of a time where you were able to diffuse a problem situation.
5. Do you currently, or have you previously worked for Argus Event Staffing?


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Facility Operations/Security: Usher/Ticket Taker
Service Innovation Representative Usher - Spurs Sports & Entertainment (San Antonio, TX)

POSITION TITLE: Usher
DEPARTMENT:   Service Innovation
NUMBER OF POSITIONS: 50

REPORTING RELATIONSHIP:
Direct Reports: None

CAPSULE POSITION DESCRIPTION:
This position is responsible for supporting internal and external service innovation delivery throughout the organization and its contracted partners to ensure the department’s key objectives are achieved. The usher in this position will service and interact with guests whose needs are varied and diverse. 

This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (Key Responsibility Areas):
1) Responsible for providing our F.A.M.I.L.Y. Service Standards to all internal and external customers.
       (F-Friendly Greeting and Fond Farewell, A-Arena Awareness, M-Making Memories, I-Image Impact,
        L-Look and Listen, Y-Your 100%)
2) Providing a safe and secure environment for all fans by responding to an emergency where an accident can be prevented.
3) Providing information and directional assistance to patrons at event as needed.
4) Verifying and validating tickets upon entry to the seating area.
5) Providing guidance and support to patrons to correct seats based on ticketed seating and ensure all patron needs are met.
6) Engaging with all internal and external partners to uncover performance gaps and innovation opportunities.
7) Assisting in event set-up or other areas of general support as required.

MINIMUM QUALIFICATIONS:
• Must be 18 years of age or older at time of hire.
• 0-2 years in a related service role.
• Must be able to successfully clear an extensive background screening.
• Must have reliable transportation.
• Ability to memorize and provide accurate direction and knowledge to guests regarding venue logistics.
• Ability to maintain a consistently high energy level and enthusiasm for service training and delivery.

ESSENTIAL FUNCTIONS:
• Must have flexible schedule availability and the ability to work long hours, including overnights, evenings, weekends and some holidays as needed. This is an event based position, reliability is strongly measured.
• Walk and stand for long periods of time.
• Ability to walk up and down stairs throughout a regular shift.
• Read and write for the purpose of validating event ticket information and work on multiple levels to ensure effective event procedure in all areas of the venue.

PREFERRED EXPERIENCE:
• Bilingual preferred
• Retail or Hospitality industry experience is preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. This position requires a high level of exceptional customer service to both internal and external customers. Do you enjoy initiating sincere, friendly interactions with others?
2. Walking and monitoring the AT&T Center frequently is a central part of many of our usher and ticket taker positions. Do you have the ability to walk distances, navigate stairways and carry 25 pounds as needed during a scheduled shift?
3. Please expand on your service experience by providing an example of a proud moment where you exhibited service above and beyond your job description.
4. Please provide an example of a time where you where you were able to diffuse a problem situation.
5. Do you currently, or have you worked previously for Argus Event Staffing or Contemporary Services Corporation?


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Facility Operations/Security: Security
Security - Part Time (Nights) - Spurs Sports & Entertainment (San Antonio, TX)

JOB TITLE: Security – Part Time (Nights)
DEPARTMENT NAME: Security

REPORTING RELATIONSHIP:
REPORTS TO: Security Guard Lead, Security Guard Supervisor & Security Manager
REPORTING STAFF: None

NIGHTS NEEDED TO WORK: Friday, Saturday, Sunday and Monday nights

GENERAL JOB DESCRIPTION:

This position will maintain established security policies and procedures that will protect Spurs Sports & Entertainment franchises, the AT&T Center, along with its assets, employees and guests. The person in this position must be able to control access into the AT&T Center, properties and its secured areas; patrol the facilities paying special attention to activities or situations that may breach security or pose a safety hazard. Successful employees in this position must possess the ability to quickly respond to alarms and emergency situations where an immediate decision to maintain a safe and security environment is required. Security Guards would be required to potentially take immediate action and decide how to effectively maintain a safe and secure environment.  Security Officers must have a basic understanding of security access control systems, protocols, CCTV and other security related equipment. Security Officers will have an understanding of basic security protocols and safety programs. 

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA’S (Key Responsibility Areas):
1. Regulate and control access to restricted and secure areas. (i.e. event level, receiving dock, locker rooms, and other sensitive areas)
2. Monitor, patrol and respond to alarms/emergency situations inside/outside the AT&T Center and grounds. Provide quick, professional and effective response in security and/or safety related situations.
3. Serve and interact with guests attending AT&T center games and events. Provide information and direction to inquiries from the public or AT&T Center employees. Interact professionally and notify the proper authorities or personnel, as situations dictate. Provide information and direction to inquiries in a positive and friendly manner.
4. Complete effective communication, both verbally and written where appropriate, in situations where reports are generated or direction is needed. Execute proficiency with Aware Manager software and in circumstances where relaying factual documentation is required. Prepare effective incident/accident reports.
5. Consistently and appropriately problem solve. Identify, diagnose and resolve safety concerns. Effectively generate safety awareness and training. Identify and effectively enforce guidelines to reduce unsafe practices.
6. Complete recognition in support of company initiatives. Provide service to both internal and external customers in a positive and friendly manner.

 

PERFORMANCE MEASUREMENTS:
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position.  Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Vision, Mission and Values alignment.
• IDP/self development goal achievement.
• Accident / safety results.
• Internal/External service surveys and feedback.
• Achievement of business unit goals.

CANDIDATE REQUIREMENTS & QUALIFICATIONS:
• A minimum of 1 year experience in the security field.
• High School Diploma or equivalent.
• Level 2 Security License and Certification required while in position.
• Able to Lift and Carry 25 plus pounds as needed.
• Must be able to work long hours, flexible hours including evenings, weekends, and holidays.
• Must possess good verbal and written communication and team building skills.
• Must be a self starter, with initiative and exceptional, sound decision making skills.
• Must be able to stand and/or walk for long periods in extreme conditions for the duration of assigned shift.
• Must possess the ability to meet dress standards. As a representative of Spurs Sports & Entertainment, dress standards are highly reflective of our brand.

 

PREFERRED EXPERIENCE:
• Basic knowledge of computer programs, including Microsoft Suite.
• CPR Certification required while in position. Knowledge of Basic First Aid preferred.
• Knowledge of law enforcement or experience in the entertainment industry, security, military or law enforcement preferred.

CONTINUING EDUCATION:
• The person in this position will be expected to attend security and safety training as it relates to the Security functions and components of the AT&T Center.
• The person in this position will be required to stay up to date with training in security equipment, surveillance equipment, alarms, and emergency procedures for life safety, and fire protection.

An employee's first ninety (90) days of employment are on a trial basis and are considered a continuation of the employment selection process. The ninety (90) day probationary period provides SS&E an opportunity to observe and evaluate the capacity of the employee, which includes the employee’s ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employee’s work habits and conduct, including attendance and the employee’s relationship with coworkers and superiors. During this probationary period, SS&E has the right to terminate your employment at any time, for any reason or for no reason. Likewise, you are free to resign your position with SS&E, for any reason or for no reason. This 90 day probationary period is not a term of employment and is not intended, nor does it, impact the at will nature of the relationship between SS&E and the employee.

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 1 year of security experience
2. Do you have experience in customer service? If so, please give us a proud moment where you exhibited exceptional service.
3. This position requires a high level of walking and patrolling of the AT&T Center grounds. Do you have the ability to walk distances and carry 25 pounds, as needed?
4. Do you have a current Level 2 State Security License, CPR certification and first aid experience? Please explain.


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Facility Operations/Security: Grounds Crew/Turf Management
Conversion Crew (Part-time) - Spurs Sports & Entertainment (San Antonio, TX)

POSITION: OVERNIGHT CONVERSION CREW TECH
DEPARTMENT: BUILDING OPERATION
REPORTS TO: Operations Manager


CAPSULE POSITION DESCRIPTION:
Spurs Sports & Entertainment is seeking individuals who are available to work in an operational and dynamic environment. The conversion crew is responsible for setup of all events happening within the AT&T Center. Individuals must be dependable, able to lift 50-75 pounds, have good communication skills and work well in a team environment. Conversions are performed mainly overnight, labor intensive, and take place on week nights and/or weekends.


The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.


Position Type: Part Time
Positions Available: 1
Schedule: NIGHT SHIFT: Irregular with mostly Nights & Weekends – Heaviest scheduled hours corresponds with the NBA and AHL Season. 
Starting Pay: $9.00/Hr

**Resume NOT required**
**Please stop by the AT&T Center to complete an application**

KRA'S (Key Responsibility Areas):
1. Responsible for the facility required set-up and teardown before and after for events.
2. Maintain, assemble, and store facility equipment with care.
3. Continually assess and ensure employee and patron safety in the arena is a priority during event set-up and tear down, both before and after events.

Minimum Qualifications:
1. Ability to lift 50-75 lbs.
2. A flexible ability, including working irregular hours, overnights, and weekends.
3. Ability to pass a criminal background check.
4. Ability to work in a physically demanding environment.
5. Professionalism and respect for others.
6. Must be dependable and punctual.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you capable of lifting 50-75 lbs?
2. Do you have a flexible availability, including the ability to work evenings, weekends and holidays as needed?


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