Current available jobs in Facility Operations/Security:


» HVAC I - Atlanta Hawks & Philips Arena (Atlanta, GA)
» Part-time: Suite Services Representative - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Post Event Night Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Post Event Morning Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Parking Attendant - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Guest Services Host - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Facility Patrol Attendant - Midnight Shift - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Facility Patrol Attendant (All Shifts) - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Event Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Event Dispatcher/ Event Security Camera Operator - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Daytime Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Crowd Control Attendant - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Facilities Engineer (Temporary) - Golden State Warriors (Oakland, CA)
» Part-time Event Staff Member - Golden State Warriors (Oakland, CA)
» Guest Services Representative– Part Time/Event Staff - Miami HEAT (Miami, FL)
» Guest Services Surveyors - Part-Time/Event Staff - Miami HEAT (Miami, FL)
» Guest Services Greeters - Part-Time/Event Staff - Miami HEAT (Miami, FL)
» Usher/ Ticket Taker - Part Time/Event Staff - Miami HEAT (Miami, FL)
» Gift Shop/Retail - Pacers (Indianapolis, IN)
» Facility Manager - Pacers Basketball, LLC (Indianapolis, IN)
» Event Security Officer (Part-time) - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)



Facility Operations/Security: Facility/Venue Management
HVAC I - Atlanta Hawks & Philips Arena (Atlanta, GA)

RESPONSIBILITIES:

  • Safely and efficiently assist in the testing of new and existing equipment/systems.
  • Participate in the maintenance and repair of all mechanical systems and contribute to proactive efforts ensuring proper operation, performance and reliability
  • With minimum assistance, determine reasons for component, systems or structure malfunctions through troubleshooting and determine corrective action to ensure proper and timely repairs
  • Assist management with conducting safety audits and training, planning safety improvements, record keeping, and enforcement of Atlanta Hawks & Philips Areana safety regulations and procedures.

 QUALIFICATIONS:

  • High School diploma/GED required.
  • Must possess a universal EPA Certificate.
  • Minimum of one year of practical plan experience required.
  • Must possess a detailed working knowledge of mechanical and electrical components, systems and structures to include tools, test instruments, and proper procedures related to installation and repair of equipment associated with buildings requiring steam, hot water, chilled water, air conditioning, and general cleaning practices.
  • Must be a self-starter and motivated.
  • Good communication skills, verbal and written, are imperative.
  • Knowledge of safety equipment, systems and OSHA Guidelines required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please indicate how many years of HVAC experience you have.
2. Yes/No: Have you ever worked in a commercial application?
3. Yes/No: Do you have any formal HVAC training?


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Facility Operations/Security: Event Guest Relations
Part-time: Suite Services Representative - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Suite Services Representatives to work during the 2014-15 Pistons season.

Typical Hours are 5:30pm - 11:00pm for Pistons games and 5:30pm - Midnight for events. Work week will be approximately 10-25 hours per week depending on the Pistons home schedule. Pay is $8.50/hour.

 

WHAT YOU'LL BE DOING

  • Provide first-class customer service to all guests.  Be enthusiastic and energetic.
  • Monitor / operate elevators, suite entrances and exits. This involves standing in an assigned area checking guest tickets upon entry throughout the event, directing or escorting guests, and helping to enforce PS&E regulations.
  • Be prepared to answer a variety of questions regarding the venue, such as locations for restrooms, first aid, and exits in a polite and respectful manner.
  • Work together with other departments when they are in need of assistance.
  • NOTE: Not all functions are necessarily performed by one person during one shift, but employees should be prepared to execute all of the above listed duties as needed.

 

WHAT WE'RE LOOKING FOR

  • Must be able to work nights and weekends as necessary
  • Must be able to stand for extended periods of time (6+ hours)

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Custodial/Housekeeping
Part-time: Post Event Night Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

The Post Event Night Housekeeping Crew Members are responsible for performing a multitude of physical tasks to maintain the facilities in a clean and orderly fashion. Crew Members will possess knowledge regarding usage of housekeeping equipment, chemicals, and procedures.

 Typical scheduled hours are 10:00pm – 6:00am (hours vary depending on event).

 

WHAT YOU'LL BE DOING

  • Sweeping, scrubbing, and mopping floor areas
  • Wiping, scrubbing, and scouring wall areas
  • Vacuuming and shampooing carpet areas
  • Cleaning glass doors and windows
  • Cleaning and polishing elevators
  • Cleaning, polishing, and disinfecting restroom areas
  • Reporting any damage of housekeeping equipment and/or the facitliy to supervisors

 

WHAT WE'RE LOOKING FOR

  • Possess knowledge of the proper usage of cleaning equipment, chemicals, and procedures
  • Must have excellent communication skills
  • Ability to bend or twist at the waist to reach and move items at ground level
  • Capable of lifting or carrying items weighing approximately 35 lbs. from the ground level
  • Ability to push or pull equipment on even or inclined surfaces used for cleaning (weighing approximately 100 lbs. or more)
  • Must be available to work midnignt hours and weekends

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Custodial/Housekeeping
Part-time: Post Event Morning Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Post Event Morning Housekeeping Crew Members who will be responsible for performing a multitude of physical tasks to maintain our facilities in a clean and orderly fashion. The Crew Members will possess knowledge regarding usage of housekeeping equipment, chemicals, and procedures. 

Typical scheduled hours are 7:00am – 3:00pm (hours vary depending on event).

 

WHAT YOU'LL BE DOING

  • Sweeping, scrubbing, and mopping floor areas
  • Wiping, scrubbing, and scouring wall areas
  • Vacuuming and shampooing carpet areas
  • Cleaning glass doors and windows
  • Cleaning and polishing elevators
  • Cleaning, polishing, and disinfecting restroom areas
  • Reporting any damage of housekeeping equipment and/or the facitliy to supervisors

 

WHAT WE'RE LOOKING FOR

  • Possess knowledge of the proper usage of cleaning equipment, chemicals, and procedures
  • Must have excellent communication skills
  • Ability to bend or twist at the waist to reach and move items at ground level
  • Capable of lifting or carrying items weighing approximately 35 lbs. from the ground level
  • Ability to push or pull equipment on even or inclined surfaces used for cleaning (weighing approximately 100 lbs. or more)
  • Must be available to work flexible daytime hours and weekends

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Parking Operations
Part-time: Parking Attendant - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

 

We are seeking Parking Attendant's who will be responsible for directing traffic and maintaining a clean and safe environment for all guests and employees within PS&E parking areas. The Parking Attendant's must possess excellent communication and customer service skills and be able to provide information regarding the venue to guests.

 

WHAT YOU'LL BE DOING

  • Greeting guests upon entry to the venue
  • Notifying guests of the current fee for parking
  • Collecting parking fees and handling the return of any change when necessary
  • Directing guests as to where they should proceed in order to park in the appropriate area
  • Informing guests of current PS&E policies and procedures regarding tailgating, items allowed within the venue, and exits
  • Directing the flow of traffic entering, exiting, and within the venue parking areas
  • Assisting with snow removal, which requires transporting salt containers and may include use of PS&E motor vehicles
  • Providing a safe and clean environment by notifying the proper personnel to handle various situations
  • Setting up traffic cones and signage in parking areas before an event
  • Removing traffic cones and signage after the parking areas have cleared
  • Reporting any misbehavior exhibited by guests or fellow employees

 

WHAT WE'RE LOOKING FOR

  • Maintain understanding of venue layout, particularly the parking areas and exits
  • Excellent verbal communication skills
  • Knowledge of how to safely remove snow and ice using chemicals or shovels
  • Ability to stand throughout the duration of a scheduled shift (minimum 4 hours)
  • Capable of bending and twisting from the waist in order to use a shovel to lift and remove snow, which has accumulated in the parking lot and exit areas, weighing up to 70 lbs.
  • Ability to lift and carry salt containers weighing approximately 40 lbs.
  • Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs)
  • Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain)
  • Be available to work scheduled events as needed (includes nights and weekends)

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Event Guest Relations
Part-time: Guest Services Host - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Guest Service Hosts to work at all of our venues. A Guest Service Host  is responsible for assisting guests in finding their seats, answering general questions about the venue, and supervising their assigned area. He or she should possess excellent communication and customer service skills, as well as be able to perform light housekeeping duties and follow instructions as given by their supervisor.

 

WHAT YOU'LL BE DOING

  • Monitoring section entrances and exits: This involves standing in an assigned area checking guest tickets upon entry during entire event, directing or escorting guests to their seats, and helping to enforce PS&E regulations
  • Keeping the vomitory curtains closed when the house lights are off
  • Reporting any violations, spills, or injuries to the proper supervisor or department
  • Maintaining clear exits in aisles
  • Answering a variety of questions regarding the venue, such as locations for restrooms, first aid, and exits in a polite and respectful manner
  • Monitoring traffic in the suite lobbies (East & West) and check tickets for admittance into 100 level suites
  • Maintaining a professional appearance throughout the duration of the event
  • Working together with other departments when they are in need of assistance
  • Welcoming and thanking guests upon their entry and exit from the assigned area
  • Distributing flyers, prizes, or promotional items to guests upon entry to the venue
  • Cleaning up assigned section after it is mostly clear of guests
  • Filling out incident reports and witness statements as needed

 

WHAT WE'RE LOOKING FOR

  • Ability to read tickets and direct guests to their seats when asked
  • Know the layout of the venue (restrooms, first aid stations, and section numbers)
  • Excellent verbal communication
  • Ability to stand for duration of the shift (generally 4 to 6 hours)
  • Must be able to travel up and down stairs and aisles in order to escort guests to their seats
  • Ability to twist and/or bend from the waist while picking up items from ground level not weighing more than 5 lbs.
  • Ability to transport one full trash bag not weighing more than 10 lbs.
  • Must be capable of working outside in a variety of environmental conditions (heat, humidity, high wind, or rain)
  • Be available to work scheduled events as needed (usually evenings)

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Facility/Venue Management
Part-time: Facility Patrol Attendant - Midnight Shift - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Facility Patrol Attendants for the midnight shift (midnight-8am) to work at all PS&E venues.

 

WHAT YOU'LL BE DOING

  • Monitoring facility to ensure compliance with organizational expectations for guest and employee behavior
  • Preparing facility for opening and closing during each event
  • Monitoring guest and employee activity during events
  • Enforcing all PS&E policies and procedures: this involves approaching violators and communicating with them on a one-on-one basis
  • Documenting all safety and medical incidents
  • Assisting police and medical personnel by notifying them immediately when an incident is reported and following through by providing further investigation information

 

WHAT WE'RE LOOKING FOR

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to use PS&E radios for emergency contacts
  • Ability to stand throughout the duration of a standard shift (usually 8 hours)
  • Must be able to sprint or run short distances in order to arrive at various locations quickly, including up and down hilly terrain and stairs
  • Must be ok with handling situations where your body or clothing may be contaminated with bodily fluids
  • Ability to move from a standing to kneeling to standing position
  • Lift 30 to 70 lbs. from ground to waist level (this includes bending from the waist)
  • Push, pull or tilt objects weighing approximately 30 lbs.
  • Must be capable of working outside in a variety of environmental conditions (heat, humidity, high wind or rain)

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Facility/Venue Management
Part-time: Facility Patrol Attendant (All Shifts) - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Facility Patrol Attendants for all shifts: Morning (8am-4pm), Afternoon (4pm-midnight) and Midnight (midnight-8am) to work at all PS&E venues.

 

WHAT YOU'LL BE DOING

  • Monitoring facility to ensure compliance with organizational expectations for guest and employee behavior
  • Preparing facility for opening and closing during each event
  • Monitoring guest and employee activity during events
  • Enforcing all PS&E policies and procedures: this involves approaching violators and communicating with them on a one-on-one basis
  • Documenting all safety and medical incidents
  • Assisting police and medical personnel by notifying them immediately when an incident is reported and following through by providing further investigation information

 

WHAT WE'RE LOOKING FOR

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to use PS&E radios for emergency contacts
  • Ability to stand throughout the duration of a standard shift (usually 8 hours)
  • Must be able to sprint or run short distances in order to arrive at various locations quickly, including up and down hilly terrain and stairs
  • Must be ok with handling situations where your body or clothing may be contaminated with bodily fluids
  • Ability to move from a standing to kneeling to standing position
  • Lift 30 to 70 lbs. from ground to waist level (this includes bending from the waist)
  • Push, pull or tilt objects weighing approximately 30 lbs.
  • Must be capable of working outside in a variety of environmental conditions (heat, humidity, high wind or rain)
  • Be available to work scheduled events as needed (usually evenings)

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Custodial/Housekeeping
Part-time: Event Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Event Housekeeping Crew Members who will be responsible for performing a multitude of physical tasks to maintain the facility in a clean and orderly fashion during games or events. Crew Members will possess knowledge regarding usage of housekeeping equipment, chemicals, and procedures. 

 

WHAT YOU'LL BE DOING

  • Sweeping, scrubbing and mopping floor areas
  • Wiping, scrubbing and scouring wall areas
  • Vacuuming and shampooing carpet areas
  • Cleaning glass doors and windows
  • Cleaning and polishing elevators
  • Cleaning, polishing and disinfecting restroom areas
  • Reporting any damage of housekeeping equipment and/or the facitliy to supervisors

 

WHAT WE'RE LOOKING FOR

  • Possess knowledge of the proper usage of cleaning equipment, chemicals, and procedures
  • Must have excellent communication skills
  • Ability to bend or twist at the waist to reach and move items at ground level
  • Capable of lifting or carrying items weighing approximately 35 lbs. from the ground level
  • Ability to push or pull equipment on even or inclined surfaces used for cleaning (weighing approximately 100 lbs. or more)
  • Ability to work in crowds

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Security
Part-time: Event Dispatcher/ Event Security Camera Operator - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking an Event Dispatcher / Event Security Camera Operator for our Security department. The Event Dispatcher’s responsibilities will include, but are not be limited to, constantly monitoring all radio, telephone and security camera communication, passing vital information to event staff, and recording all incident data.

 

WHAT YOU'LL BE DOING

  • Using a computer-aided dispatch system to receive emergency calls from event staff and notify police, fire, medical or other emergency services
  • Determining the nature and location of the emergency and non-emergency situations; determining priorities, and dispatching proper event staff
  • Answering non-emergency calls for assistance
  • Entering, updating and retrieving information from a variety of computer systems
  • Monitoring several complex event radio frequencies
  • Operating a variety of communications equipment, including radio consoles, telephones and camera computer systems
  • Logging all dispatch radio communications and event based data
  • Analyzing information and evaluating results to choose the best solution to solve problems
  • Communicating with supervisors, co-workers, or direct reports by telephone, in written form, e-mail, and in person

 

WHAT WE'RE LOOKING FOR

  • Minimum of 1 year relevant work experience
  • High school diploma or equivalent
  • Must be available to work three eight hour shifts a week, including nights, weekends and holidays
  • Possession of, or ability to obtain a valid, state driver license?
  • Ability to prioritize
  • Ability to multi-task
  • Excellent verbal and written communication skills

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Custodial/Housekeeping
Part-time: Daytime Housekeeping Crew - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Daytime Housekeeping Crew Members who will be responsible for performing a multitude of physical tasks to maintain the facilities in a clean and orderly fashion. Crew Members will possess knowledge regarding usage of housekeeping equipment, chemicals, and procedures. 

Typical scheduled hours are 7:00am – 3:00pm (hours vary depending on event). 

 

WHAT YOU'LL BE DOING

  • Assisting with basketball court preparation
  • Sweeping, scrubbing, and mopping floor areas
  • Wiping, scrubbing, and scouring wall areas 
  • Vacuuming and shampooing carpet areas 
  • Cleaning glass doors and windows
  • Cleaning and polishing elevators
  • Cleaning, polishing, and disinfecting restroom areas
  • Cleaning all suites and clubs
  • Performing other housekeeping duties such as, seat washing, gum scraping and dusting
  • Reporting any damage of housekeeping equipment and/or the facitliy to supervisors

 

WHAT WE'RE LOOKING FOR

  • Possess knowledge of the proper usage of cleaning equipment, chemicals, and procedures
  • Must have excellent communication skills
  • Ability to bend or twist at the waist to reach and move items at ground level
  • Capable of lifting or carrying items weighing approximately 35 lbs. from the ground level
  • Ability to push or pull equipment on even or inclined surfaces used for cleaning (weighing approximately 100 lbs. or more)
  • Must be available to work flexible daytime hours and weekends

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Facility/Venue Management
Part-time: Crowd Control Attendant - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

Summary:

Palace Sports and Entertainment INC. is looking for a Part–Time Crowd Control Attendant to work at our various venues: The Palace of Auburn Hills, home of the Detroit Pistons, DTE Music Energy Theatre and Meadow Brook Music Festival. A Crowd Control Attendant is responsible for a variety of tasks regarding event operations. He or she will be in direct contact with guests and will assist in the protection of all those present during an event including guests, artists, and other staff members. The employee will possess excellent communication and customer service skills as well as knowledge of the venue and its operations.

 

Essential Duties and Primary Responsibilities:

  • Monitor guests to ensure compliance with organizational expectations for guest and employee behavior.
  • Prepare facility for opening and closing during each event.
  • Monitor guest and employee activity during events.
  • Enforce all PSE policies and procedures. This regularly involves approaching violators and communicating with them on a one-on-one basis.
  • Document all safety and medical incidents.
  • Assist police and medical personnel by notifying them immediately when an incident is reported and follow through by providing further investigation information.
  • Accompany guests being ejected through the removal procedure.
  • Handle guest questions about the venue regarding locations of restrooms, first aid, and emergency exits.
  • Monitor guests to ensure all those present are behaving in a manner that complies with PSE policies and procedures.
  • Circulate throughout the venue in order to fulfill previously stated duties.

 

Required Knowledge and Skills:

  • Completed high school education or equivalent.
  • Communicate clearly, in English, with guests in a professional manner.
  • Ability to use the PSE radios for emergency contacts.
  • Ability to work with BBP established guidelines.
  • Communicate clearly in English, both written and verbal in a professional manner with guests and employees.

 

Physical Demands: 

  • Ability to stand throughout the duration of a standard shift (4 to 7 hours).
  • Be prepared to sprint or run short distances in order to arrive at various locations quickly, including up and down hill terrain and stairs.
  • Ability to move from a standing to kneeling to standing position.
  • Lift 30 to 70lbs from ground to waist level (this includes bending from the waist).
  • Push, pull, or tilt objects weighing approximately 30lbs.

 

Working Conditions and Environment: 

  • Must be capable of working outside in a variety of environmental conditions (heat, humidity, high wind, or rain).
  • Be available to work scheduled events as needed (usually evenings).

 

This job description in no way states or implies that these are the only duties to be required by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

 


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Custodial/Housekeeping
Facilities Engineer (Temporary) - Golden State Warriors (Oakland, CA)

Facilities Engineer

Golden State Warriors

Oakland, CA

 

About the Position

 

The Facilities Engineer will be responsible for day-to-day maintenance, repair, and efficient operation of all building systems and equipment. This position will also be expected to coordinate and complete all requests for work, assign priorities, delegate to appropriate contractor, if required, and follow-up on completion as well as ensure routine scheduled maintenance of all HVAC, boiler, heating, refrigeration, water, and energy systems to ensure the effective operation of the facility.

 

This is a full-time temporary position reporting to the Director of Facilities and is based in Oakland, CA.

 

Key Responsibilities

 

  • Performs preventative maintenance and other tasks as assigned.
  • Performs and/or coordinates scheduled maintenance inspections and repairs.
  • Ensures proper completion of work that may need to be accomplished by outside vendors.
  • Maintains cleanliness of building interior and exterior including bathrooms, parking areas and stairways.
  • Picks up and disposes of loose trash, boxes and debris throughout the day and empties all trash containers daily, or as needed.
  • Adjusts controls on mechanical systems and monitors department systems
  • Ensures fire safety equipment (fire alarm system, smoke detectors, fire extinguishers, etc.) are operational and that inspections are current, and forwards inspection reports to Facilities Coordinator and Director of Facilities Operations.
  • Notifies Facility Director when major repairs are needed.
  • Ensures that all maintenance tools are in good working condition and stored neatly and securely in the maintenance room.
  • Performs other tasks as needed (including lifting and storing items, cleaning spills, etc.)
  • Delivers all incoming packages daily/Assist with Shipping packages
  • Complies with all OSHA, ADA and other safety and security policies.
  • Responds to emergencies at the property, or other nearby properties if paged or called.
  • Available to address emergency situations after hours such as security issues, plumbing, fire/life safety issues, etc.

 

Requirements

 

This position requires a highly motivated, hardworking individual with superb customer service skills who can work in a fast pace environment and the following qualifications:

 

  • 3+ years experience in office or facilities maintenance.
  • 3+ years experience in warehouse management.
  • Ability to maintain a high level of professionalism in dealing with GSW employees and vendors.
  • Outstanding oral and written communication skills with strong attention to detail.
  • Ability to multi-task and respond to change in a fast paced environment.
  • Basic knowledge of PC and Microsoft.
  • Able to bend, stretch, and lift up to 50lbs.
  • Able to stand for long periods of time.
  • Able to work on ladder, and heights above 25’.

 

This is a full time temporary position

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3+ years experience in office or facilities maintenance?


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Facility Operations/Security: Event Guest Relations
Part-time Event Staff Member - Golden State Warriors (Oakland, CA)

 

 

 

 

 

 

 

About the Position

We have an immediate need to hire part time Event Staff members for the 2014-15 Golden State Warriors basketball season. Event Staff are responsible for assisting with the set up and break down of Warriors-related events and home games as well as various other tasks, such as assisting fans with registration and promotional item distribution.

Delivering outstanding customer service and having positive interaction with our fans, season ticket holders and sponsors are critical components of this position. If you want to impact and elevate the experience of our fans, this may be an ideal part-time opportunity for you.

 

Key Responsibilities

  • Assist with pre-game, in-game, and post-game events which may include set up and break down of arena signage and equipment.
  • Assist with execution of promotional theme nights and other events.
  • Engage and interact with fans, clients, and venue staff.
  • Understand the Warriors standards of customer service; and execute tasks, answer questions and respond to guest inquiries.
  • Advise guests on Arena related logistics such as floor plan, concession stations, and general amenities at events.
  • Additional duties and tasks as assigned.

 

Required Experience & Skills

  • 1-2 years’ previous experience working in a customer service environment is preferred.
  • Ability to provide exceptional customer service to our event attendees.
  • Ability to comfortably work in an environment with large crowds.
  • High energy, detail-oriented, and hard-working individual.
  • Excellent communication skills and interpersonal skills.
  • Ability to thoroughly complete tasks and assignments in a fast-paced environment.
  • Must be available to work majority of home games during the 2014-15 NBA season (October 2014 - April 2015 plus playoffs) including week nights, weekends and some holidays.
  • Must be at least 18 years old.
  • Must be able to pass a criminal background check.
  • Must have reliable transportation.
  • Must be able to perform the following physical requirements:
    • Pushing/pulling/carrying and lifting up to 30 lbs. (Set-up and Break down).
    • Stair climbing and the ability to sit/turn/ bend/ stand for long periods of time.

 

Work Hours

Events are scheduled throughout the 2014-15 season and are often held on weekends and evenings. Typical Home Game hours:

  • Game Preparation 4:00– 8:30pm
  • Promotional Giveaways  3:00–10:30pm or 7:30 –10:30pm
  • Host / Hostesses 12:00–3:00pm or 5:00–8:45pm

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Facility Operations/Security: Event Guest Relations
Guest Services Representative– Part Time/Event Staff - Miami HEAT (Miami, FL)

Overview of the Job:

Serves as liaison between the American Airlines Arena guests and The HEAT Group to ensure that Five Star Service is provided as it relates to, but not limited to, ticketing, catering, housekeeping, finance and general arena operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work, nights, weekends and holidays?
2. (Yes/No) Can you speak both English and Spanish fluently?


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Facility Operations/Security: Event Guest Relations
Guest Services Surveyors - Part-Time/Event Staff - Miami HEAT (Miami, FL)

 

Overview of the job:

Serves as liaison between the American Airlines Arena guests and The HEAT Group to ensure that Five Star Service is provided as it relates to, but not limited to, ticketing, catering, housekeeping, finance and general arena operations.

 

Responsibilities:

  • Approach guests on the exterior of the arena property and on interior concourses to conduct brief interviews.
  • Ask questions in accordance with instructions to obtain various specified information, such as guests' perception of quality, value and customer service.
  • Ensure data integrity by truthfully and accurately recording guests' answers.
  • Identify and report problems in obtaining valid data.
  • Attend pre-shift and post-shift meetings with supervisor to receive assignment and/or discuss surveying goals and progress.
  • Serve as Arena Ambassadors, facilitating on the spot resolution where applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, weekends and holidays?
2. (Yes/No) Can you speak both English and Spanish fluently?


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Facility Operations/Security: Event Guest Relations
Guest Services Greeters - Part-Time/Event Staff - Miami HEAT (Miami, FL)

 

Overview of the job:

Services as liaison between the American Airlines Arena guests and The HEAT Group to ensure Five Star Services are provided as it relates to, but not limited to, ticketing, catering, housekeeping, finance and general arena operations.

 

Responsibilities:

  • To serve as Guest Services Greeters on the exterior locations of the Arena while providing friendly and courteous assistance.          
  • Assist guests with inquiries, providing accurate facility information (Box Office locations, parking, ADA assistance entrances, store locations, F&B options, Miami HEAT/AAArena upcoming events).
  • Responds quickly to requests from guests, supervisors or management in a timely, friendly and efficient manner and follows up to ensure guest satisfaction.
  • Maintains professional use of radio etiquette for internal communication during HEAT games and Arena events.
  • To provide coverage for interior Guest Services Representatives as directed or needed.
  • Provides a professional image at all times through appearance and dress.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, weekends and holidays?
2. (Yes/No) Can you speak both English and Spanish fluently?


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Facility Operations/Security: Usher/Ticket Taker
Usher/ Ticket Taker - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Primary responsibility is to greet guests, check tickets, and direct guests to their seats. Previous guest services experience a plus, excellent communication skills, and the ability to easily maneuver throughout the Arena. Strong customer service skills preferred.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you bilingual in both English and Spanish?


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Facility Operations/Security: Food/Beverage Management
Gift Shop/Retail - Pacers (Indianapolis, IN)

This position serves and helps customers in making purchases of Pacers, Fever, and concert related merchandise from the Pacers Home Court Gift Shop and throughout Bankers Life Fieldhouse.

1.       Open store/register at beginning of business day.

2.       Sell merchandise to in store customers or via phone, mail, or web orders.

3.       Maintain a clean and neat store appearance.

4.       Assist in re-stocking merchandise on floor and in the stands.

5.       Assist in pulling re-stock merchandise.

6.       Assist in tagging merchandise.

7.       Assist in doing semi-annual inventory counts.

8.       Close store/register at conclusion of business day.

9.       Other duties as assigned.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

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Facility Operations/Security: Facility/Venue Management
Facility Manager - Pacers Basketball, LLC (Indianapolis, IN)

SUMMARY:

This position is responsible to successfully maintain Bankers Life Fieldhouse as a world class arena and maintains all facility management requirements pursuant to the agreement with the Capital Improvement Board of Managers.  This includes but is not limited to all maintenance and engineering operations/projects within Bankers Life Fieldhouse.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following.  Other duties may be assigned.

1.       Enhance and further develop the facility maintenance program and systems.

2.       Lead and develop a team approach within the maintenance department including training, scheduling, organizing, and equipping the Engineering department staff.

3.       Lead regular Engineering team meetings and best practices training.

4.       Implement, under the direction of the Dir. Of Operations, CMMS / Maintenance tracking program.

5.       Maintain and develop accurate, trackable, and organized facility maintenance records.

6.       Track, schedule, and perform all preventative, reactive, and predictive Maintenance.

7.       Assist in the development of the engineering department goals and operational plan.  Regularly audit and adjust based on determined metrics.

8.       Establish an inventory tracking method within CMMS for certain areas of the engineering operation.

9.       Perform regular (annual at a minimum) facility assessments.

10.    Participate in the ongoing development of safety training and management.  Lead the engineering department into the forefront of this corporate initiative.

11.    Produce regular high level reports for upper management on facility issues and planning.

12.    Systemize and plan all engineering space use into an organized process.  Audit this process by assigning ownership and regular assessments.

13.    Perform administrative functions, research costs, completes requests for goods, complete various log summaries and reports, and, with the Vice President Operations, determines the annual central plant budget.

14.    Supervise, schedule and oversee central plant personnel, recruit and interview applicants, making hiring decisions, train subordinates, and conduct performance appraisals.

15.    Perform and oversee central plant preventive maintenance, develop preventive maintenance schedule and program, and oversee painting of central plant area and machinery as necessary.

16.    Perform miscellaneous repairs and maintenance, meet with various vendors regarding products related to central plant, and provide advice and/or assistance to concessionaires and restaurant in maintaining refrigeration equipment, plumbing and electrical systems.

17.    Investigate and develop a multi-year engineering department sustainability plan.

18.    Ability to be flexible with hours worked depending on projects, events, or other business needs.  Work hours may include evenings, weekends and some 3rd shift work.

19.    Other duties as assigned.

 

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE:

BA degree or equivalent from a 4 year college or university plus 5-8 years prior experience in facility operations management or related area(s).   Alternative combinations of education/experience will also be acceptable.  Facility Management certification preferred (CFM, CPM, or similar).

 

 

 

 

LANGUAGE SKILLS:

Ability to read, analyze, and interpret instructions and reports.  Ability to write reports and correspondence.  Ability to effectively present information and respond to questions from Manager, Clients, Customers (both internal and external), and the general public.

 

MATHEMATICAL SKILLS:

Knowledge to apply mathematical operations to such tasks as analyzing costs.  Ability to define problems, collect data, establish facts & draw valid conclusions.  Ability to interpret directions and technical diagrams.  Ability to perform an accurate cost/benefit analysis.

 

REASONING ABILITY:

Ability to define problems, collect data, establish facts and draw valid conclusions.  Ability to interpret directions and technical diagrams.

 

PROBLEM SOLVING REQUIREMENTS:

Employee must supervise subordinates within established policies and procedures.  Employee must exercise discretion in planning and coordinating activities and use independent judgement in determining needs for crowd management and security personnel.

 

PHYSICAL AND ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job the employee is regularly required to:

1.       Stand

2.       Sit

3.       Walk

4.       Be exposed to loud noises

5.       Use 10 key calculator

6.       Use computer

7.       Speak, hear and write

 

COMPUTER SKILLS:

Employee should be proficient in Excel, Windows and Microsoft Word.

 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

1.       The noise level in the office work environment is usually moderate.

2.       The noise level in the Fieldhouse/game environment is usually loud.

3.       The stress level may become high during certain times of the year.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

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Facility Operations/Security: Security
Event Security Officer (Part-time) - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Maintain established security policies and procedures that will protect US Airways Center & Chase Field’s assets, employees, and guests during all sports, concerts, and family events.

Several Positions Available!

Primary (Essential) Duties 
•    Regulate and control access to restricted and secure areas (i.e. event level, locker rooms, and other various clubs and sensitive areas)
•     Monitor, patrol and respond to alarms/emergency situations inside/outside the US Airways Center and Chase Field grounds
•     Serve and interact with guests attending events, provide information and direction to inquiries from the public or employees, and interact professionally and notify the proper authorities or personnel as situations dictate. Provide information and direction to inquiries in a positive and friendly manner.
•    Complete effective communication, both verbal and written where appropriate, in situations where reports are generated or direction is needed; prepare effective incident/accident reports
•    Identify, diagnose and resolve safety concerns; effectively generate safety awareness and enforce guidelines to reduce unsafe practices
Security personnel have a direct responsibility for the welfare and safety of the U.S. Airways Center and Chase Field its contents and its occupants. On any event, a security officer may have to do one or more of the following:
•    Search guests bags through electronic detectors, hand wands or physical bag searches
•    Write an incident report
•    Respond quickly and correctly to an incident
•    Control a crowd
•    Remind employees and visitors of rules to be followed, without making enemies for themselves or the venues
Members of the security staff shall utilize friendly persuasion and be firm and consistent in their support and enforcement of the U.S. Airways Center and Chase Field rules and regulations.  They shall reflect in their actions, care and concern for the responsibility of the venues and assist in establishing the security program as an integral part of this process.

Knowledge, Skills and/or Abilities

•    Excellent customer service skills
•    Excellent communication skills both verbally and written
•    Proficient at Microsoft Office products is preferred

Experience/Education Requirements

•    High school diploma required
•    Past security experience is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
•    Must be able to navigate stairs
•    Must be able to communicate via two way radios
•    Extended periods of standing 
•    Reliable transportation

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

 

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about any previous security experience that you have.
2. Please list availability for each day.


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