Current available jobs in Facility Operations/Security:


» Part Time Practice Facility Security Officer - Atlanta Hawks & Philips Arena (Atlanta, GA)
» Part-time Shift Security Guard - Atlanta Hawks and Philips Arena (Atlanta, GA)
» Assistant - Building and Event Operations - Atlanta Hawks Basketball Club (Atlanta, GA)
» Coordinator, Conversion Operations - Atlanta Hawks Basketball Club (Atlanta, GA)
» Part-time Security Supervisor - Charlotte Hornets (Charlotte, NC)
» Event Security Officer - Golden 1 Center (Sacramento, CA)
» Guest Services Team - Golden 1 Center (Sacramento, CA)
» Concert Support Runner - Golden 1 Center (Sacramento, CA)
» Utility Crew - Golden 1 Center (Sacramento, CA)
» 2017-18 LA Clippers Game Night Staff - LA Clippers (Los Angeles, CA)
» Electrician - Memphis Grizzlies (Memphis, TN)
» Director of Operations - Milwaukee Bucks (Milwaukee, WI)
» Director, Event Services - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Court Security - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Housekeeping Floor Tech - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Associate Director of Facility Operations - Spurs Sports & Entertainment (San Antonio, TX)


Facility Operations/Security: Security
Part Time Practice Facility Security Officer - Atlanta Hawks & Philips Arena (Atlanta, GA)

ROLE: Responsible for overseeing daily Safety and Security operation for the Atlanta Hawks Practice Facility.

RESPONSIBILITIES:

·         Enforce and uphold integrity of the Atlanta Hawks Practice Facility by following policies and procedures as outlined in Safety and Security Handbook on a 24hr 7day a week basis

·         Monitor and operate Avigilon Camera System DSX Access Control System, LiveSafe and other departmental procedures and processes

·         Regulate and control access to restricted and secure areas. Any unknown guests roaming the facility without proper identification or unescorted should immediately be removed from facility. Call appropriate parties if necessary beforehand for confirmation

·         Maintain Safety and Security documents, checklists, and supplies

·         Execute all employee, vendor and contractor badges

·         Conduct metal detector screening. Guests must have an appointment; unexpected visitors will be asked to arrange an appointment

·         Accept deliveries and use the Staff Directory/e-mail to alert staff.

·         Complete effective communication, both verbally and written where appropriate. Prepare effective incident/accident reports and track all incident reports in Aware Manager

·         Other duties as assigned

QUALIFICATIONS:

·         High school diploma / GED

·         Two years security experience

·         Clear criminal record check

·         Good verbal and written communication skills

·         Detail oriented

·         Computer skills

·         Valid GA Driver License

·         Maintain first aid, CPR, AED testing / maintain Red Cross certification

·         Must be physically able to demonstrate proficiency with all security equipment including that associated with the use of force, as well as obtain and maintain Red Cross First Aid Certification, and pass written tests related to security policy and procedure on an annual basis

·         Annually test policy and procedure knowledge                                                                                                                

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a valid Driver License?
2. Do you have a high school diploma/ GED?
3. Do you have two years of security experience?


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Facility Operations/Security: Security
Part-time Shift Security Guard - Atlanta Hawks and Philips Arena (Atlanta, GA)

Ever dreamed of being on the Hawks roster? Here’s your chance. ATL Hawks LLC has immediate openings for part-time Shift Security Guards at Philips Arena. ATL Hawks LLC is the home of the Atlanta Hawks (NBA) and world-class entertainment venue, Philips Arena.

Shift Security Guards are responsible for maintaining a safe and secure environment for Philips Arena employees and guests with responsibilities that include:

• Must be knowledgeable of security and company policy and procedures
• Lock/unlock areas as requested
• Monitor CCTV activity and access control system
• Monitor fire alarm system
• Patrol interior/exterior areas of the arena
• Respond to incidents
• Control shipping and receiving
• Check bags/packages
• Register visitors
• Other duties as assigned

Qualifications:
• High school diploma / GED
• Two years security and/or military experience
• Clear criminal background check
• Good verbal and written communication skills
• Detail oriented
• Computer skills (Microsoft Office)
• Valid GA Drivers License
• Must be physically able to demonstrate proficiency with all security equipment including that associated with the use of force, as well as obtain and maintain Red Cross First Aid Certification, and pass written tests related to security policy and procedure on an annual basis.

Shifts Available:
1st Shift      6:30 a.m. - 3:00 p.m.
2nd Shift     2:30 p.m. – 11:00 p.m.
3rd Shift     10:30 p.m. – 7:00 a.m.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a high school diploma / GED?
2. Yes/No: Do you have a valid GA drivers license?
3. Yes/No: Are you at least 21 years of age?
4. Yes/No: Do you have a minimum of 2 years security experience?
5. Yes/No: Have you applied previously for this position at Philips Arena? If so, when?
6. Please list your first preference for the shift you are interested in (1st, 2nd or 3rd).
7. Please list your second preference for the shift you are interested in (1st, 2nd or 3rd).


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Facility Operations/Security: Facility/Venue Management
Assistant - Building and Event Operations - Atlanta Hawks Basketball Club (Atlanta, GA)

RESPONSIBILITIES/DUTIES:  

  • Responsible for assembling & disassembling all day time building and event related set ups.
  • Supervise and assist with all set ups based on event outlines, event notices.
  • Prioritize & reprioritize schedule based upon unpredictable email requests, meeting related requests & verbal discussions with building ops managers, event managers/coordinator.
  • Responsible for walking the building daily for event readiness.  Also responsible for communicating, reconciling and follow-up of any outstanding issues as a result of this daily walk.
  • Responsible for breaking down previous set ups & returns items/equipment to the assigned storage location.
  • Set up press conferences, various meeting room configurations, concourse tables and chairs, entry & exit doors including magnetometers as well as other duties assigned.
  • During concert and non-game events efficiently and quickly set furniture in dressing rooms, set up meet and greet locations and build FOH mix positions.
  • Maintain inventory of numerous conversion related items including, but not limited to, pipe and drape, tensa barriers, tables, table skirts, chairs, bike rack, sign holders, easels, rails, steps, stage skirts, etc.
  • Ensure departmental equipment are in excellent operating condition and maintain a preventative maintenance program. Coordinates the repair of items as needed or requiring additional attention.
  • Facilitate installation/removal of temporary 3 point lines for high school games & daily cleaning of backboard glass on game days and as needed on practice days.
  • Prioritize and designate work assignments for staff, ensure efficient use of staffing and timely completion of tasks.
  • During peak event times to have workday flexibility to start work early or stay late to complete event related tasks.
  • Responsible for marking the layout of the arena floor for concert set-ups issued by event operations staff. Ability to adjust on show day without advance notice.

 

QUALIFICATIONS:

  • High School diploma is required.
  • Associate’s degree, Bachelor’s Degree or equivalent work experience preferred.
  • Must be able to recognize and address unacceptable work habits and practices.
  • Be strong willed and independently self-motivated, take full responsibility for performance of assigned Ability to lead groups of assigned workers to stay on tasks that change or add additional requirements without advance notice.  Also the ability to multi-task projects that happen simultaneously.
  • Must be able to follow instructions, respond to management direction, and treat people professionally Must be able to speak clearly and effectively, through both oral and written skills, communicate thoughts, ideas and work instructions to operational staff, tenants, and corporate facility users.
  • Must be extremely detailed and organized in all communication.
  • Proficient use of Microsoft Office as needed to communicate & report event related information.
  • Strong mathematical aptitude including ruler skills.
  • Must be an effective team player
  • Must be able to work evenings, weekends, and holidays; and be on-call when not at the facility.
  • Must be highly motivated, a self-starter, and an effective team player.

Working Conditions & Physical Demands:

  •  Must possess the ability to work a flexible schedule that includes long and odd hours as necessary to support the event business. Ability to lift, push or pull up to 75lbs, working in extreme weather conditions both hot & cold, in rain/snow/windy conditions, standing on feet for long periods of time and at times working in a loud environment.
  • The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional duties, expectations or added job functions etc. may be added or changed to this document on as needed basis in order to meet organizational requirements.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have the ability to lead a team in an ever changing, fast paced environment that changes in real time without advance notice?
2. Can you work a flexible schedule that includes early mornings, evenings, nights, weekends and holidays?
3. Can you communicate clearly and effectively with various levels of workers, supervisors, coordinators, managers, upper management, clients, partners, meeting planners and promoters on event specific needs or requirements?


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Facility Operations/Security: Grounds Crew/Turf Management
Coordinator, Conversion Operations - Atlanta Hawks Basketball Club (Atlanta, GA)

THE ROLE OR COMPANY DESCRIPTION:  This position will be responsible for providing assistance to the Conversion Managers and working along with the conversion team. Responsible for the overall maintenance and repair of the facility’s seating and event related equipment. This position will assist and lead full-time conversion leads and contract labor in pre-event, event and post-event conversions of Philips Arena.

RESPONSIBILITIES:

  • Lead hourly, part-time and contract workers in daily, pre-event, event and post-event conversion and set-up services for the Arena and provide hands on training to the conversion team.
  • Maintain all equipment in excellent working order and schedules regular preventative maintenance including but not limited to chains, sprockets, guide rods, limits switches, row locks, couplers, and wheels, motors, checking nuts and bolts, greasing and lubricating, seat repairs and general cleaning.
  • Sets building configuration as per SOP for each individual event. Must be proficient in all tasks including but not limited to construction and precise placement of House stage, proper alignment of the basketball floor, goal alignment, height, and level and reading AutoCAD drawings.
  • Responsible for the effective operation of retractable seating and all mechanical aspects of the seating.
  • Review conversion tasks, outlines, and schedules on a daily basis to ensure that all requirements are clear and the expectation of the setup is understood before work begins.
  • Assist with the administration of training programs, purchasing, scheduling staff, administrative tasks and documents team member work performance for extraordinary work and non-compliance.
  • Inspect and keep an updated inventory of conversion related equipment and tools for damage or deficiencies and make appropriate reports. Maintain fully stocked work boxes and spare parts.
  • Assist in the implementation and monitoring of conversion standards to ensure a positive and professional image is maintained for the Arena.
  • Perform set-up tasks independently when needed.
  • Complete a comprehensive checklist of each conversion to ensure the proper conditions and that all safety aspects are reviewed.
  • Knowledge of safety equipment, standards, systems and OSHA guidelines.
  • Receive supervision and direction from the Conversion Managers and Director of Building Operations.
  • Assist in tracking inventory and organization of custodial products within the Arena with the help off third-party environmental contractor. Others duties as assigned.

QUALIFICATIONS:

  • High School Diploma or equivalent with a minimum of three (3) years experience in a multipurpose Arena preferred.
  • Mechanical experience and strong mechanical troubleshooting skills are essential.
  • Experience with venue set-ups and material handling equipment. Strong leadership characteristics with the ability to lead up to 10 workers at one time.
  • Ability to perform heavy manual labor for extended periods; must be able to lift and carry heavy, awkward objects up to 75 pounds. Manual dexterity to operate tools and equipment; body mobility to climb, crawl, walk and kneel.
  • Excellent verbal and written communication skills, organizational, abilities, and provide positive/consistent leadership that will motivate Arena staff.
  • Able to work irregular hours to include overnight shifts, weekends and holidays. May be subject to 24 hour per day and 7 days per week call.
  • Self-starter with excellent organizational skills; able to meet definitive time line goals.
  • Effective team player mentality; must be able to adapt to changes and work in a multi-client environment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working within operations in a multipurpose arena?
2. Do you have prior mechanical experience and strong mechanical troubleshooting skills?
3. Have you had experience managing part-time or full-time staff?
4. Are you able to perform heavy manual labor for extended periods of time?
5. Are you able to have a flexible schedule, working overnight, weekends and holidays, as needed?


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Facility Operations/Security: Security
Part-time Security Supervisor - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW

Hornets Sports & Entertainment is currently looking for qualified and responsible individuals to join our security team. Security Supervisor will report to the Manager of Arena & Event Security.  The Security Supervisors are responsible for the daily security operations to ensure successful key control and electronic access controls for the Spectrum Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise Security Officers; ensures high quality service; evaluates service quality and initiates any necessary corrective action.
  • Must be able to communicate with show security in the absence of the Sr. Director or Manager of the department.
  • Must be able to work well with other departments especially the Event Services department, but at the same time maintain the integrity of the security department.
  • Provides support; security planning, assessments and surveys; reviews post orders and communicate requirements and changes to BOH security team.
  • Maintains a positive, professional environment in compliance with applicable laws, regulations, policies and procedures; acts to ensure that team members understand and comply with laws, regulations, policies and procedures.
  • Effectively able to read and identify credentials and tickets, with the understanding of proper access to the appropriate area
  • Identify and resolve issues in a timely manner
  • Enforce and uphold integrity of the facility and the event
  • Perform routine search procedures and entrances and exits and ensure that no prohibited items enter or leave Spectrum Center.
  • Ability to proactively identify and address offensive behavior.
  • Attend and participate in pre-event security meetings
  • Enforce policies and procedures throughout the facility on a 24hr 7day a week basis
  • Follow all rules and regulations as outlined in the policies and the procedures manual
  • Aid in direction of orderly evacuation of building
  • Other duties as assigned by Sr. Director / Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • High school diploma/ or equivalent
  • The ability to maneuver throughout the building
  • The ability to stand and walk for extended periods
  • The ability to bend, and lift at least 50 pounds and push 70 pounds
  • The ability to work effectively at high altitudes
  • Ability to maintain the highest level of confidentiality.
  • Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
  • Strong project management skills.
  • Strive to maintain a safe work environment for self and others
  • Available to work evenings, weekends and holidays
  • Must be able to pass background check
  • Must be willing to work all shifts and days Monday through Sunday
  • Possess excellent communication skills, oral and written
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to handle multiple tasks simultaneously
  • Must be able to work a minimum of 75% Hornets games and 90% of all other events
  • Punctuality is very critical this position has to be able to be on site at 6:30am or earlier to prepare the staff for load in
  • Must be able to work independently and use sound judgment

Skills and Qualifications:

  • Possess excellent communication skills, oral and written
  • Interpersonal skills –listens to others, works well in a team environment.
  • Ability to handle multiple tasks simultaneously
  • Must be able to work independently
  • Guest services and Security experience mandatory
  • Must be very flexible with the ability to adapt to different situations

Adaptability:

  • Adapts to changes in the work environment
  • Ability to work in inclement weather conditions (within reason)
  • Must be physically capable of walking long distances

Communication Skills:

  • Asks key questions to obtain information
  • Speaks clearly, listens and gets clarification
  • Communicates changes effectively
  • Demonstrates accuracy and thoroughness
  • Writes clearly and informatively
  • Able to read and interpret written information

Professionalism:

  • Demonstrates neat and professional appearance at all times
  • Follows instructions, responds to management directions
  • Treats people with respect

Safety and Security

  • Observes safety and security procedures
  • Reports potentially unsafe conditions
  • Proactively enforces security policies for building

Work Ethic

  • Reports to work on time
  • Arrives at meetings and appointments on time
  • Uses time effectively

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Facility Operations/Security: Security
Event Security Officer - Golden 1 Center (Sacramento, CA)

KEY RESPONSIBILITY AREAS (KRA’s): Other duties will be assigned.

SECURITY OFFICERS:

  • Monitor guest flow through screening checkpoints to ensure order and efficiency.
  • Inform and enforce all security policies and regulations of the arena.
  • Ensure that the arena and surrounding property remain intact and undamaged.
  • Provide for the safety of players, entertainers, officials and V.I.P.’s.
  • Protect the assets of the arena and practice facility when unoccupied.
  • Alert management to safety concerns within the arena and practice facility.
  • Patrol the arena, practice facility and surrounding grounds.
  • A Guard Card or Proprietary Private Security Officer License (PSO) is REQUIRED!
  • You must submit a copy of your Guard Card or PSO with a certificate showing you have completed 40 hours of training with your application or resume. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a valid Guard Card or Proprietary Private Security Officer License (PSO)? If so, what is the number and expirations date?
2. Have you have completed 40 hours of training required for Security Guards in California by the BSIS? Please list your courses.
3. Are you available to work a flexible schedule to include nights, weekends and holidays.
4. What are your hourly pay requirements?
5. What skill set do you feel makes you the most qualified to work as a Event Security Officer with Golden 1 Center?
6. What’s the #1 most important thing to you when thinking about the guest experience?


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Facility Operations/Security: Event Guest Relations
Guest Services Team - Golden 1 Center (Sacramento, CA)

GUEST SERVICES

The Guest Services team are a proactive, “good will” force that interacts with guests at Golden 1 Center.

They are the liaisons between the guests and the front office and perform various duties, from customer service to wayfinding.

They are responsible for creating wonderful moments and memories for the guests with whom they interact with at a game and/or event at Golden 1 Center.

The Ushers, Ticket Takers, and Elevator Operators are Union positions. Their union is IATSE Local B-66.

USHERS (IATSE POSITION) Starting Pay $11.05:

  • Ushers are also responsible for maintaining an enjoyable, hassle-free environment for all guests of Golden 1 Center.
  • Know all Golden 1 Center policies and procedures, especially those regarding crowd control and tickets.
  • Aware of any special activities, functions, or promotions for that particular day and keep a strong understanding of all areas of the arena.
  • Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.
  • Assist guests with general directions to their seats.
  • Make sure guests are sitting in the correct seats and that guests not authorized access to the area are directed to the appropriate section.
  • Keep aisles clear of guests and obstructions.
  • Build relationships and address any concerns with the guests sitting in your respective section.

TICKET TAKER (IATSE POSITION) Starting Pay $13.03:

  • Welcome guests to the Golden 1 Center.

  • Assist guests with the SKIDATA ticket scanners at the turnstiles.

  • Assist guests with general directions to their seats.

  • Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.

ELEVATOR OPERATOR (IATSE POSITION) Starting Pay $10.95:

  • Responsible for safe operation of passenger elevators during events.

  • Keep elevator free of debris.

  • Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.

AMBASSADOR GUEST RELATIONS Starting Pay $10.50:

  • Must be friendly and attentive to the needs of the fans and guests.

  • Monitor entrances and inform the Head Usher or Assistant Head Usher when lines get backed up.

  • Assist guests with special needs. Ex. wheelchair, walkers, etc.

  • Help guests find restrooms, concession stands, smoking areas, Guest Services Stations, security guards, and first aid.

  • Maintain order in assigned area by monitoring the crowd for potential disorder and intervene when appropriate and necessary.

  • Must be able to address multiple guest concerns in a professional yet sympathetic manner.

  • Required to be aware of many facets involving basketball, events, and the arena; including event schedules, food items available/location, merchandising locations, Security, first aid, etc.

  • Help escort patron with special needs.

  • Help with ticket relocations and ticket problems as needed.

  • Aware of any special activities, functions, or promotions for that particular day and keep a strong understanding of all areas of the arena.

  • Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.

AMBASSADOR, GREETERS Starting Pay $10.50:

  • They are the first ambassadors welcoming guests to the arena.

  • Must be friendly and attentive to the needs of the fans and guests.

  • Pass out promotional items at the doors, both ingress and egress, on days when we have scheduled promotions.

  • Required to be aware of many facets involving basketball, events, the arena, and Downtown Commons (DOCO); including event schedules, food items available/location, merchandising locations, Security, first aid, etc.

  • Must be able communicate to our guest on what to divest themselves of before entering the magnetometers.

  • Assist Security in keeping out unauthorized items.

  • Aware of any special activities, functions, or promotions for that particular day and keep a strong understanding of all areas of the arena.

  • Will know emergency evacuation plan and exit routes and must be able to remain calm and provide direction and guidance in the event of an emergency.

PREMIUM AMBASSADOR, Starting Pay $10.50:

The Premium Ambassador must be available 3 hours before and 1 hour after all Kings home games and arena events. The Premium Ambassador prepares suites/lofts before the doors open to the premium clients, meets and greets Suite/Loft guests as they arrive, and troubleshoots any ticket or suite/loft related problems or requests throughout the game/event. Premium Ambassador may encounter situations that require quick thinking and service oriented resolutions. Position pays $10.50 per hour (probationary pay rate) . Duties include, but are not limited to:

  • Provide prompt, accurate, courteous and complete service of requests from Suite/Loft holders at Kings home games/arena events, including communicating Kings/Suite/Loft guidelines, procedures and newsworthy information.
  • Develop rapport and positive relationships with Premium Suite/Loft holders and their guests.
  • Attend to day of game issues, concerns or requests in a professional, service oriented, and timely manner.
  • Prepare Premium Suites/Lofts and surrounding areas for full operation by guest’s arrival.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What’s the #1 most important thing to you when thinking about the guest experience?
2. What skill set do you feel makes you the most qualified to work on the Guest Services Team at the Golden 1 Center?
3. Of the position listed in the posting what are your top three choices?
4. Are you available to work a flexible schedule to include nights, weekends and holidays?


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Facility Operations/Security: Trade Show
Concert Support Runner - Golden 1 Center (Sacramento, CA)

Capsule Position Description:  If you have the skills and attitude to be the backbone of a Concert Support Runner we need you! Concert Support Runners are used by the promoter and by other tour staff. They help out wherever they are needed before, during and after the concert. Their responsibilities vary depending on where Concert Support Runners are assigned. 

 Key Responsibility Areas (KRA’s):

  • Will be required to shop for food & beverage in very large quantities the day before a show/concert and the day of a show/concert.
  • Provide quality customer service to internal and external guest.
  • Helping with ancillary events associated with shows and concerts.
  • Will be required to work under high pressure situations, quickly and efficiently.
  • Will be required to remain professional at all times.

 Technical Expertise:

  • Must have knowledge of local Grocery Stores, Laundromats, Department Stores, Deli’s, Dry Cleaning, Farmer’s Markets, other specialized/niche stores, etc. within 2-3 miles of the Golden 1 Center.
  • Must have knowledge of the area surrounding the Golden 1 Center including nearby intersections and traffic patterns before, after and during a show/concert.
  • A understanding the concert/arena business is a plus
  • Customer Service job experience preferred.
  • Reliable transportation A MUST!
  • A valid Driver’s License is required.
  • A Criminal Background check, with E-Verify will be conducted.
  • A cellular phone with calling/texting ability is preferred.
  • Must be a friendly, professional, personable, and outgoing individual.

 Education and/or Experience

  • Experience driving large vehicles (15-passenger vans, SUVs, cargo vans)

 Certificates, Licenses, Registrations

  • Must possess a valid state Driver's License.

 Other Qualifications                                                 

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.
  • Ability to work 16-20 hour shifts.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and sit. The employee is regularly required to stand. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to excessive noise (crowd/music), and/or excessive dust, gas, or fumes (motocross, monster trucks, etc.). The noise level in the work environment is usually moderate.  During events, the noise level may be high, requiring the use of hearing protection.

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a valid Driver's License?
2. Do you have relable transportation that you can use during working hours?
3. What are you interested in this position?
4. Are you capable of working extended hours such as nights, weekends, overtime, and on-call as needed?
5. Are you capable of working extended shift of 16-20 hours?
6. Are you capable of lifting up to 50 pounds and stand/walk for extended hours?
7. 1.What’s the #1 most important thing to you when thinking about the guest experience?


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Facility Operations/Security: Custodial/Housekeeping
Utility Crew - Golden 1 Center (Sacramento, CA)

KEY RESPONSIBILITY AREAS (KRA’s): Other duties will be assigned.

  • Set-up and general maintenance of all staging panels, barriers, turnstiles, back drop panels, and stage skirting as it applies to specific needs according to the different shows held in the arena
  • Set-up and general maintenance of basketball floor and goals and all other equipment involved in this set-up
  • Set-up and general maintenance of all seating components…folding chairs, tables, platforms, risers, telescope and fixed seats
  • Build ice dams and make ice
  • Remove all ice and equipment
  • Build risers
  • Set-up dressing rooms and lounges for events
  • Drop and Pick-up curtains on the catwalk
  • Pick-up and tear down scorer’s table
  • Hang pictures and banners as needed
  • Assemble, maintain and repair office, lounge and suites furniture
  • Install and replace non-rotating signs
  • Painting/drywall repair
  • Janitorial, parking and groundskeeper as needed

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to lift at least 50lbs?
2. Do you have any experience with hand tools, i.e. drills, explain?
3. Are you available to work a flexible schedule to include nights, weekends and holidays?
4. What’s the #1 most important thing to you when thinking about the guest experience?
5. What skill set do you feel makes you the most qualified to work as Utility Crew with Golden 1 Center?


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Facility Operations/Security: Event Guest Relations
2017-18 LA Clippers Game Night Staff - LA Clippers (Los Angeles, CA)

The LA Clippers are now accepting applications for our 2017-18 Game Night Staff. Game night staff play an instrumental role in creating the fan experience for our patrons before, during, and after each Clippers home game at STAPLES Center in downtown Los Angeles. See below fordescriptions of which departments are hiring and what the key responsibilities are. You will be asked to rank your preference of department in the
application survey. If selected for an interview, you will learn more about each department and its function during Interview Day. You must submit an application via http://www.nba.com/clippers/gamenightstaff for consideration.


M V P S E R V I C E S
MVP Services is entrusted to consistently deliver memorable experiences and personalized attention to our MVP Members. Staff will represent enthusiasm,-professionalism, and reliability, and will gain valuable experience in sales/service, retention, and event planning in the Clippers front office.

G R O U P E V E N T S
Group Events manages exclusive experiences and special events for large groups during the season. Staff will be responsible for managing fan tunnels, court times, the upgrade table, lining up kids with players during National Anthem, half-time performances, etc.

C O M M U N I T Y R E L A T I O N S
Community Relations impacts hundreds of thousands of youth in the greater LA area each year. Staff serve an important role in the implementation of community programs and fundraising activities both during games and at community events throughout the season.

C O R P O R A T E P A R T N E R S H I P S
Corporate Partnerships manages the relationship between the LA Clippers and our corporate partners. Staff will lead on-court contests, facilitate on-site activations, and coordinate hospitality experiences for our corporate partners.

G A M E D A Y S A L E S P R O G R A M
The Clippers Game Day Sales Program conducts a 50/50 raffle on behalf of the LA Clippers Foundation. Staff will gain valuable sales experience that will enable them to succeed during each game day.

D I G I T A L M E D I A
Digital Media creates the digital experience for Clippers fans around the world. Staff will assist in the creation and deployment of assets across the LA Clippers digital platforms, including the team's website, social media channels and other online properties.

G A M E P R E S E N T A T I O N
Game Entertainment assists with production related to game day operations, performance teams and dance clinics and classes. Staff will assist with these elements on every level, from booking logistics to stage management.

M A R K E T I N G
Marketing promotes the club within the local market and across the globe for the development of long-term revenue growth. Staff will assist with fan activations and events that bring fans closer to the team, supporting theme nights and giveaway items in-arena.

H O W T O A P P L Y
To apply, please visit www.nba.com/clippers/gamenightstaff. We will contact you regarding next steps – which includes an in-person interview with hiring managers – in the coming weeks.

O R I E N T A T I O N & O N B O A R D I N G
Orientation will take place in early September. The rst pre-season home game is scheduled for the rst week of October.

O T H E R L O G I S T I C S
These roles are seasonal, part-time positions and pay $12/hour. We provide staff parking for each game in the lot adjacent to STAPLES Center.

Expected hours of work per week vary by department.

http://www.nba.com/clippers/gamenightstaff


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Facility Operations/Security: Grounds Crew/Turf Management
Electrician - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Electrician, will be responsible for the installation of various electrical lines in order to assist in the production of FEDEXFORUM events and everyday electrical needs.  This position will provide customer service to the various departments and entities and will encounter many challenges. Must be able to communicate well with co-workers and executive management.
 

 Essential Duties & Responsibilities

  • Provide electrical installations as needed to support various events (NBA, NCAA, Concerts, Ancillary Events, etc.);
  • Responsible for maintaining and making any necessary repairs to the current electrical infrastructure;
  • Repair and maintain operating equipment and machinery as required;
  • Perform planned maintenance on various types of equipment (i.e. switch gears, transformers, fuses, VFD’s, etc.);
  • Provide electrical requirements as needed to event production staff;
  • Install conduit and electrical services as needed indoors and outdoors as required;
  • Comply with all OSHA and NEC safety codes as well as applicable building codes as required;
  • Assist with maintaining and operating various Building Automation Systems (i.e. Fire Alarm, Lighting, HVAC, CCTV, etc.);
  • Assist other departments as required in order to promote team work and to comply with work schedules;

Skills, Experience & Abilities

Essential:

  • Currently an Apprentice in training working towards obtaining a Journeyman license;
  • High School Diploma or GED
  • Proficient at reading wiring diagrams;
  • Strong verbal and written communication skills;
  • Highly organized with good coordinating and project management skills;
  • Able to meet tight deadlines and work effectively in a high pressure environment;
  • Dynamic, hard working, confident;
  • Proficiency with Microsoft Office (Word, Excel, Outlook);
  • Must be able to work evenings, weekends and holidays, as required

    

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. How many years of experience do you possess?
4. What is your current salary?
5. What are your salary requirements?


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Facility Operations/Security: Facility/Venue Management
Director of Operations - Milwaukee Bucks (Milwaukee, WI)

The Director of Operations for the Bucks Arena will direct and coordinate personnel, subcontractors and daily activities involved in the successful execution of events by performing the following duties personally and through subordinate supervisors.

Position Responsibilities:

  • Directs, supervises and schedules all aspects of Event Operations, set-ups and changeovers, crowd and risk management, fire and life safety, ADA compliance and works cooperatively with the operations of the catering company to assure facility readiness and smooth operation of events.

  • Works closely with the Team Operations to ensure that high-level quality operating standards are measured and maintained for all events.

  • Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.

  • Manages subordinate supervisors who oversee employees in various functions. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  • Assists in the preparation of the annual operating budget and recommends an annual capital budget for long range repairs and improvements to the facility.

  • Knows and ensures all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.

  • Investigates, analyzes and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems and policy changes

  • Works closely with the VP of Arena Operations in the preparation and negotiation of Service Agreements

  • Acts as a liaison between unions, tenants and facility contractors as needed.

  • Inspects conversions, event set-ups, tear-downs progress to ensure conformance to established specifications

  • Develops and implements preventative maintenance schedules and monitors repair activity to minimize downtime and inconvenience to facility event activity.

  • Leads facility efforts for compliance with OSHA, safety and emergency policies and procedures including spearheading Safety Committee and training programs

  • Monitors and administers department policy and procedure requirements.

  • Coordinates operational activities with other departments and event related contractors to assure facility readiness and smooth operation of events, along with providing clear, concise, and timely communication of directives to other departments.

  • Directly supervises one or more building service worker(s), Conversion Manager, Event Manager and Event Coordinators.

  • Prepares cost estimates, assists the Finance Department with obtaining invoices during events, and monitors final billing.

  • Provides yearly inventory of all event related equipment.

  • Monitor performance of back of house staff including, stagehands & riggers, sub-contractors and all other event related staff.

  • Investigates, analyzes and resolves operational problems and complaints.

  • Other duties as assigned.

Qualification Requirements:

This position requires a seasoned professional with energy, passion, entrepreneurial spirit and the following:

  • Bachelor’s degree from an accredited four-year college or university preferred.

  • Minimum of 7 years of experience in a venue or high volume customer service industry.

  • Work irregular schedule to insure proper supervision of all events as described above and activities scheduled in the facility, as required. Work time periods (in addition to daytime periods) include approximately one hundred events per year that occur on nights, weekends, and holidays.

  • Possess knowledge of the principles of facility management, building operations, maintenance, practices and safety requirements.

  • Knowledge of methods in setting up/tearing down events, housekeeping/cleaning techniques of public facilities.

  • Strong project management and organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time and within budget.

  • Exceptional interpersonal skills and the ability to navigate organizations in order to build relationships and garner support; ability to work collaboratively with cross functional work teams and to establish rapport with others; strong teamwork and synergy skills required.

  • Ability to think creatively, work independently without supervision, be self-directed and demonstrate initiative.

  • Strong verbal and written communication skills with an emphasis on business writing skills.

  • Must be proficient in MS Office (Excel, PP, Word), and MS Outlook.  Experience with CAD is preferred.

  • Be aware of fire and safety codes, health codes, ADA requirements, and Arena policies and procedures

  • Follow oral and written instructions and communicate effectively with others in both oral and written form.


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Facility Operations/Security: Event Guest Relations
Director, Event Services - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

This position is responsible for the overall function and direction of the Events Services area which includes supervision of the Guest Services, Suite Services and Guest Relations leadership and event staff. You will also assist in determining the customer service philosophy while addressing guests’ issues and complaints through to their resolution.

Primary (Essential) Duties

  • Lead the Guest Services, Guest Relations, and Suite Services Departments
  • Supervise department managers and 300+ part-time event staff members
  • Support recruitment and onboarding programs, recognition initiatives, and retention strategies in partnership with Human Resources
  • Oversee recurring departments functions (department meetings, performance evaluations, uniform purchasing, trainings, scheduling)
  • Interact with other departments through meetings and communication to ensure smooth operations and events
  • Act as Manager on Duty as assigned
  • Innovative and strong work ethic

Additional Responsibilities/Non-Essential Duties

  • Update department website and facilitate scheduling via department website as needed

Knowledge, Skills and/or Abilities

  • Displays enthusiasm and passion for our company brand
  • Proficiency in Microsoft Office applications including Word & Excel
  • Working knowledge of ADA policies and procedures preferred

Experience/Education Requirements

  • Bachelor’s degree in a related field or equivalent experience.
  • Five years previous experience in event-staff management or related guest service field.
  • Supervisory experience of full-time staff required.
  • Experience developing innovative programs which support organizational goals
  • Experience working college or professional sporting events or live entertainment shows preferred

Working Conditions and Physical Demands:

  • Flexible schedule including working evenings, weekends, and some holidays to meet business needs.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Phoenix Suns are an Equal Opportunity Employer M/F/D/V


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Facility Operations/Security: Security
Court Security - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Applicants must be available to work ALL home games for the entire 2017-18 Phoenix Suns Season

Job Purpose

Maintain established security policies and procedures that will protect Talking Stick Resort Arena’s assets, employees, and guests during all home games for the Phoenix Suns.

Primary (Essential) Duties

Security personnel have a direct responsibility for the welfare and safety within Talking Stick Resort Arena

  • The majority of the shift will be focused on maintaining control of the lower level of the arena
  • Have a clear understanding and enforce arena policies and procedures
  • Maintain order and ensure adherence to all safety rules
  • Provide assistance and clear directions during emergency situations
  • Immediately report any suspicious activity or unattended items to supervisor
  • Monitor and control crowd during all Suns home games to ensure safety
  • Verify credentials to control access into restricted areas
  • Immediately report any safety violations/injuries to supervisor. Write clear and concise incident reports
  • Respond quickly and correctly to an incident. Utilize friendly persuasion and be firm and consistent while maintaining the highest professional standards
  • Monitor, patrol and respond to alarms/emergency situations inside Talking Stick Resort Arena

  Provide exceptional customer service that exceeds guests’ expectations

  • Greet and welcome each guest and thank each guest as they leave the event
  • Have a strong understanding of the arena layout to provide guests with directions to seating sections, restrooms, concession stands, novelty shops and other facility services and amenities
  • Serves as an information specialist and knowledgeable about each Suns game in order to respond appropriately to guest comments, questions, and requests in a prompt, courteous and professional manner. 
  • Handle a variety of customer inquiries in a professional manner including but not limited to seating/ticket issues

Knowledge, Skills and/or Abilities

  • Physically capable of handling themselves in volatile situations
  • Authoritative presence in highly populated settings while possessing a friendly and attentive demeanor
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Strong ability to work well with co-workers and supervisors in a team environment 
  • Maintain a neat, professional appearance as outlined by the Phoenix Suns organization
  • Ability to exercise sound judgment to diffuse volatile situations
  • Ability to memorize layout of Talking Stick Resort Arena in order to answer guests general questions (seating sections, restrooms, concession stands, novelty shops and other facility services and amenities)
  • Proficient at Microsoft Office products is preferred

Experience/Education Requirements

  • Must be at least 18 years of age
  • At least 1 year of security experience is preferred
  • High school diploma required
  • At least 6 months of previous customer service experience in a fast-paced environment

Working Conditions and Physical Demands

  • Schedule to include all Suns home games, weekends, evenings, some holidays and occasional overtime to meet business needs
  • Must be able to stand, walk, run, climb for long periods of time including the ability to go up and down stairs (generally 4-6 hours but could be extended due to the nature of our business. i.e. overtime)
  • Ability to work in high elevations (all levels of the arena) and enclosed spaces (including elevators)
  • Must be comfortable working in high noise levels and with large crowds
  • Must be able to restrain an individual in an emergency situation if necessary
  • Must be able to communicate via two way radios

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


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Facility Operations/Security: Custodial/Housekeeping
Housekeeping Floor Tech - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

You will perform custodial duties, which include, but are not limited to sweeping and mopping floors to include stripping & waxing, carpet cleaning, pressure washing. Cleaning and maintaining washrooms, dressing rooms, arena seating and access areas; cleaning glass surfaces; collecting and emptying garbage receptacles.

Primary (Essential) Duties

  • Interact with internal departments to maintain day-to-day building cleanliness.
  • Perform custodial duties, which include, but not limited to sweeping and mopping floors; cleaning and maintaining washrooms, dressing rooms, arena seating and access areas; cleaning glass surfaces; collecting and emptying garbage receptacles; buffs, polishes, strips floors, pressure washing, carpet cleaning and use of heavy equipment.
  • Be responsive to needs of guests, vendors, and staff

Additional Responsibilities/Non-Essential Duties

  • Experience and knowledge in operation with current OSHA standards
  • Ability to plan, organize and coordinate multiple projects and ability to read and understand event specifications

Knowledge, Skills and/or Abilities

  • Strong communications skills
  • Strong organizational skills and multi-tasking ability
  • Highly organized and skilled with time management
  • Ability to function well as part of a team
  • Knowledge of how to maintain different types of floors , carpet and operation of high speed buffers, scrubbers, and carpet extractors
  • Experience and knowledge in operation with current OSHA standards
  • Ability to plan, organize and coordinate multiple projects and ability to read and understand event specifications

Experience/Education Requirements

  • Ability to bend, climb stairs and lift frequently.
  • Ability to continuously stand or walk.
  • Climb up onto and down from equipment.
  • Lift up to 50 pounds.
  • Able to manipulate small hand tools.
  • Flexible schedule including working evenings, overnight, weekends, and holidays to meet business needs.

Working Conditions and Physical Demands

  • Flexible schedule including working evenings, overnight, weekends, and holidays to meet business needs.
  • May occasionally walk on slippery or uneven surfaces.
  • Noise level in the work environment is frequently loud.
  • Shift times vary based on event schedule and arena needs but is typically 3am - 11:30am.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell us about your experience operating various cleaning machines (speed buffers, scrubbers, carpet extractors).
2. Please tell us about your OSHA knowledge.
3. Please tell us about your housekeeping experience.


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Facility Operations/Security: Facility/Venue Management
Associate Director of Facility Operations - Spurs Sports & Entertainment (San Antonio, TX)

Position Summary:

Spurs Sports & Entertainment is looking for a responsible Building Operations professional who can serve as the right hand to the Senior Operations Director.  Duties comprise of oversight of Managers serving the day-to-day operations of the AT&T Center to include facilities, and event conversions.  Supervision and quality assurance managing contracted services to include but not limited to housekeeping and building compliance with applicable federal, state, and local laws and regulations is included.  A strong candidate will possess the ability to engage and motivate staff, manage expenditures and workforce tracking/productivity.  Independent judgment and leadership is required to manage a diversified staff and workload. 

Responsibilities:

  • Develop a Custodial Services Plan that outlines the tasks of and expectations.  This includes but is not limited for example; to a detailed daily and periodic schedule for cleaning and simple repairs of the facilities. Evaluate, develop and implement an off season program of specialized cleaning and repairs. Identify opportunities for improvement and makes constructive suggestions for change.

  • Challenge others to develop as leaders while serving in a role model and mentor.  Inspire staff to attain goals and pursue excellence.  Develop accountability with Managers regarding policy and regulation enforcement.

  • Research and support the development of the Buildings and Grounds budget, and then administer the approved budget, completing all required documentation.  Oversee the appropriate purchasing of supplies, parts, and equipment through the established bid or price quote process.

  • Support Senior Operations Managers and Operations Managers in reviewing contracts, correspondence with tenants, and subcontractors to determine special requirements.  Inspect conversions, construction and installation progress to ensure conformance to established specifications.

  • Establish and implement a program for safety and accident prevention for all staff, including the proper use of equipment, vehicles and materials identification and prevention of hazards, and air quality controls.  Collaborate closely with the Human Resource team and other stakeholders to ensure that high standards of health and safety are maintained throughout all of the facilities and grounds.

  • Provide leadership and leadership development of subordinate supervisors who oversee employees in various functions.  Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and recognizing, and disciplining employees; and addressing complaints and resolving problems.  Ensure effectively utilization of each team member to his/her fullest potential.  Motivate team to work together in the most efficient manner. Mitigate team conflict and communication problems.

  • Other Duties as assigned.

Qualifications:

  • Bachelor's degree (B. A.) from four-year college or university and four years experience and/or training in the public assembly industry in a supervisory or management position; or equivalent combination of education and experience.

  • Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility.

  • Exhibit experience with progressive responsibility working in either NBA, NFL, NHL, or MLB facilities or combination thereof.

  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.

  • Ability to prioritize multiple tasks and support multiple high level positions.

  • Must have high level of interpersonal skills to handle sensitive and confidential situations and information.

  • Operate equipment such as light trucks, pallet jacks, forklifts, boom lifts, Zamboni machine, scrubbing machines or other light power driven equipment preferred.

  • Demonstrate poise, tact and diplomacy.

  • Strong teamwork aptitude required.

  • Strong customer service skills required.

  • Strong good oral and written communication skills

  • The ability to work independently and coordinate multiple tasks.

  • Stand/Sit/Walk for long periods of time.

  • Ability to lift/push/pull 50 lbs. on a regular basis

NOTE: The essential functions of this position may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 


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