Current available jobs in Facility Operations/Security:


» Stand Worker - Aramark - Pepsi Center (Denver, CO)
» Busser - Aramark - Pepsi Center (Denver, CO)
» Kitchen Steward - Aramark - Pepsi Center (Denver, CO)
» Grill cook - Aramark- Pepsi Center (Denver, CO)
» Cashier - Aramark- Pepsi Center (Denver, CO)
» Shift Security Officer - Atlanta Hawks Basketball Club (Atlanta, GA)
» 2nd Shift Security Supervisor - Atlanta Hawks Basketball Club (Atlanta, GA)
» Team Driver - Delaware 87ers (Wilmington, DE)
» Director, Security - Golden 1 Center (Sacramento, CA)
» Conversion Crew Member - Memphis Grizzlies (Memphis, TN)
» Operations Foreman- Full Time - Miami Heat (Miami, FL)
» Guest Services Representative - Milwaukee Bucks (Milwaukee, WI)
» Culinary Professional- Sous Chef - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Part-Time Guest Services Attendant - Philips Arena (Atlanta, GA)
» Security Officer - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Facilities Services-Events - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Parking Lead - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Facilities Flex Set-Up Crew - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)


Facility Operations/Security: Food/Beverage Management
Stand Worker - Aramark - Pepsi Center (Denver, CO)

Overview:

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Job Summary:  Responsible for serving quality food and beverage in a timely and courteous manner to each customer.

Essential Tasks & Responsibilities:

  • Ensure 100% guest satisfaction.
  • Follow all recipe cards.
  • Follow all ServSafe procedures.
  • Prepare concession stand for an event by stocking product (cups, napkins, etc.) in convenient and accessible locations including condiment carts. 
  • Greet every guest with a warm and sincere smile and greeting.
  • Must be comfortable with upselling.
  • Exhibit exceptional customer service at all times.
  • Prepare food in stand according to specified cooking projections.
  • Keep containers and counters clean and free of crumbs and spills at all times.
  • May be asked to assist with beginning inventory levels prior to events; may be required to count ending inventory levels before end of shift.

 

EDUCATION:

High School Diploma or equivalent

 

KNOWLEDGE:                  

TIPS certification in order to serve alcoholic beverages.

Ability to handle multiple projects and stressful situations simultaneously.

Ability to effectively communicate with diverse groups of customers and employees.

EXPERIENCE:

Prior experience in similar facility or operation a plus.

SKILLS:

Strong organizational and communication skills 


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Facility Operations/Security: Food/Beverage Management
Busser - Aramark - Pepsi Center (Denver, CO)

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

This position is located with the Shock Top Lodge at the Pepsi Center. 

Description:

Bussers are responsible for assisting in serving food and beverages in accordance with Aramark and client standards.  

Essential Tasks & Responsibilities:

  • Assists all staff, particulary servers and waitstaff, in their designated responsibilities to ensure complete guest satisfaction and efficient operation
  • Assures that work area is clean and all foods/beverages are handled in compliance with the local health code

Qualifications:

  • Must be TEAM certified or be able to obtain TEAM certification before first day of work (TEAM training is provided at the location)
  • Must be at least 18 years of age
  • Must be able to work a flexible schedule that includes days, nights, evenings, and weekends

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Facility Operations/Security: Food/Beverage Management
Kitchen Steward - Aramark - Pepsi Center (Denver, CO)

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

This position is located at the Shock Top Lodge at the Pepsi Center. 

Essential Tasks & Responsibilities:

  • Removal of all trash and other waste materials, including boxes.
  • Sweep and mop all areas of the kitchen, storage areas, restrooms, and anywhere else that guests and/or employees may walk.
  • Vacuum all areas.
  • Clean all walls, windows, lights, vents, baseboards, and ledges.
  • Maintain an adequate level of paper goods such as paper towels, hand soap, toilet paper, and anything else needed as determined by a lead, supervisor, seasonal manager, or manager.
  • Maintain an adequate level of chemicals such as glass cleaner, floor cleaner, polish, air freshener, and anything else needed as determined by a lead, supervisor, seasonal manager, or manager.
  • Washing of all small wares; make sure all items are free of food and debris and properly sanitized.
  • Disposal of all trash in food production areas using approved methods.
  • Completion of daily, weekly, and monthly cleaning schedules as assigned by a lead, supervisor, seasonal manager, or manager.
  • Dispersion, retrieval, cleaning, storage, and sanitation of small wares for all banquets and concession area.
  • Cleaning of all food service equipment.
  • Use of chemicals and other cleaning agents in a safe and effective work manner.
  • Ensure compliance with departmental policies, rules, and regulations.
  • Maintain a safe and hygienic work area.
  • Maintain cleanliness of the stock and warehouse areas.
  • Perform other duties as assigned by your supervisor.
  • Maintain cleanliness standards while transporting supplies and product through-out facility.
  • Removal of all trash and other waste materials, including boxes.
  • Sweep and mop all areas of the kitchen and/or restaurant, including kitchen and/or anywhere else employees may walk.
  • Strain fryers as needed.
  • Drain fryers as needed and properly dispose of old grease.

EDUCATION:                     

  • High School Diploma

KNOWLEDGE:                  

  • Basic Knowledge of HAACP guidelines required. 
  • Be familiar with all kitchen equipment, to include:  dishwashers, steamers, ovens, grills,fryers, flat tops, smokers, kettles, stove tops, slicers, knives, and other small wares.

EXPERIENCE:                   

  • 2-4 years experience

SKILLS:                            

  • Adequate knife skills.  
  • Strong organizational skills.  
  • Time management skills.  
  • The ability to  work independently and as part of a team.

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Facility Operations/Security: Food/Beverage Management
Grill cook - Aramark- Pepsi Center (Denver, CO)

Job Summary: The grill cook takes orders for grill food items, cooks and prepares the order, and gives the order to the customer. Providing quality service is essential to customer satisfaction.

Essential Tasks & Responsibilities:

* Sets up and breaks down the grill station

* Provides friendly and helpful customer service

* Takes the customer's order and prepares the order according to recipe, keeping in mind additional customer specifications or dietary needs

* Cooks items according to the specified cook times to ensure that they are safe for customer consumption

* Uses the correct portions when cutting and serving items

* Anticipates peak and non-peak service times; batch cooks food items accordingly

* Responsible for the appearance of food when serving to customers

* Restocks the station with condiments and food product as needed

* Adheres to the weekly/monthly cleaning schedules by completing the assigned tasks

* Cleans and sanitizes work areas, equipment, and utensils

* Lifts food pans from warmer to the serving line

* Operates and cleans grill station (flat-top grill, char grill, hood vents, fryers, etc.)

* Safely operates a meat slicer and executes proper knife handling

Additional Job Functions:

* Cross-trains at other stations at the location

* Works in other areas or departments as needed

* Completion of any task requested by a supervisor or member of the Aramark management team

Qualifications:

Required Qualifications:

* Good interpersonal skills and ability to work in a team environment

* Time management skills

* Excellent customer service

* Minimum 1 year experience in the food service industry

* Ability to multi-task and work in a fast paced environment

* Ability to read, write, and follow instructions


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Facility Operations/Security: Food/Beverage Management
Cashier - Aramark- Pepsi Center (Denver, CO)

Job Summary: The cashier position is vital to achieving positive customer service and is responsible for successfully completing the financial transaction with the customer and maintaining the balance of the cash drawer at all times.

Essential Tasks and Responsibilities:

* Maintain a positive attitude and smile

* Greet customers as they approach the cash register and be polite with customers during the transaction

* Must have knowledge of cash register, credit card machines, and Aramark cashier policy in order to effectively service the customer

* Must be familiar with all menu items and pricing to effectively complete financial transactions and answer questions from customers

* Maintain an organized, neat and clean cashier station

* Stock service areas with paper goods, condiments, beverages, and food items as needed

* Count, organize, and balance the cash drawer; fill out the cashier slip; and make deposits while in the presence of a manager or supervisor

* Distribute promotional material and customer loyalty rewards as necessary

* Monitor theft in the location and report incidents to managers

* Assist with daily functions in the kitchen, food court, or dining room during down time

* Must be able to stand for extended periods of time

* Must be able to lift 20 lbs

* Ability to understand and follow directions given by management

* Report safety hazards discovered in the location to management immediately

* Involves repetitive motion

Additional Job Functions:

* Cross-train at other positions in the location

* Work at other stations and in other departments as necessary

* Completion of any task requested by a supervisor or member of the Aramark management team

Qualifications:

Required Qualifications:

* Excellent interpersonal and communication skills

* Excellent customer service and a positive attitude

* Must be able to work in a team environment

* Must have the ability to multitask and solve problems

* Experience running a cash register, knowledge of processing a credit card reader and performing credit card transactions

* Math skills for counting money and providing correct change

Desired Qualifications: Experience in the food service industry or grocery is highly desirable High school education or equivalent

Work Environment: Front-of-house, cash register station, dining room floor. Involves repetitive motion


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Facility Operations/Security: Security
Shift Security Officer - Atlanta Hawks Basketball Club (Atlanta, GA)

RESPONSIBILITIES/DUTIES:  Please list all responsibilities and duties of the position

·         Thorough knowledge of policies and procedures

·         Patrol interior/exterior and check for irregularities

·         Monitor and operate CCTV cameras as well as other security and fire systems

·         Lock/unlock areas as requested

·         Respond to incidents and complete reports as necessary

·         Control shipping and receiving of packages

·         Creating a safe and comfortable working environment for employees and visitors

·         Conducting searches of personnel, bags and packages

·         Monitor and control employee and visitor access into the building

·         Attend Department in-service training as needed

·         Maintain all security equipment through proper upkeep and maintenance

·         Perform any other duties as assigned by their supervisor and not otherwise prohibited by law or Company policy

                                                                                                                                                              

QUALIFICATIONS: Please list all qualifications, indicating required and preferred

·         High school diploma/GED

·         Two years security experience with proof of state mandated training if applicable

·         Clear criminal record check

·         Excellent verbal and written communication skills

·         Excellent customer service skills

·         Detail oriented, professional image and integrity

·         Be able to sit, stand and/or walk for extended periods of time to patrol the facility in a timely manner

·         Able to push, pull, drag or lift up to 70 lbs minimum

·         Computer skills and aptitude for learning technical access control systems

·         Valid GA Drivers License with clean driving history

·         Must be able to work any shift including nights, weekends and holidays; and/or extended hours

·         Must be physically able to demonstrate proficiency with all security equipment

·         Earn First Aid/CPR Certification

·         Pass written tests related to security policies and procedures on an annual basis

·         Willingness to maintain departmental uniform guidelines and personal appearance standards

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a high school diploma / GED?
2. Yes/No: Do you have a valid drivers license?
3. Yes/No: Are you at least 21 years of age?
4. Yes/No: Do you have a minimum of 2 years security experience?


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Facility Operations/Security: Security
2nd Shift Security Supervisor - Atlanta Hawks Basketball Club (Atlanta, GA)

·         Assist in the management of the building and physical security staff by maintaining knowledge of the Physical Security Handbook and Company policies and procedures.

·         Supervises assigned subordinate Officers and other staff; Carries out supervisory responsibilities in accordance with the Company’s policies and procedures; assigns, directs and trains staff regarding their assignments; monitors and evaluates work performance; rewarding and disciplining employees by initiating positive feedback or taking corrective actions and/or disciplinary procedures if necessary;  addressing complaints and resolving problems; participates in employee selection and hiring

·         Monitors and approves employee time records; approves and processes time off requests; ensures adequate coverage/replacements for special events, vacationing and sick employees

·         Establishes, cultivates and maintains effective relationships with outside agencies, management, peers and subordinates

·         Assists in the development of Security policies and procedures and training programs

·         Demonstrate a working knowledge of CCTV systems, fire & security systems, DSX Access Control system, Emergency Evacuation Plans and all other Department reports as required

·         Reviews and maintains inventory of equipment as well as preventative maintenance

QUALIFICATIONS: 

·         High School Diploma/GED

·         Five (5) years of Security Supervisory experience in Security/Law Enforcement

·         Experience in large facility security operations

·         Clear background check

·         Strong verbal and written communication skills

·         Excellent time management and computer skills

·         Must be able to demonstrate sound decision making capabilities.

·         Effective and efficient leadership skills requiring tact, diplomacy and good judgment

·         Experience in personnel management and customer service

·         Knowledge of basic security and access control protocols for high traffic event facilities or commercial properties

·         Knowledgeable in the proper utilization of the chain of command structure and utilization of notification protocols

·         Must be able to work a flexible schedule including nights, weekends and holidays; as well as extended hours

·         Must be physically able to demonstrate proficiency with all security equipment, as well as obtain and keep current First Aid Certification and pass written tests related to security policies and procedures on an annual basis

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a High school Diploma / GED
2. Do you have a valid driver's license?
3. Do you have at least 5 years of Security Supervisory experience in Security/Law Enforcement?


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Facility Operations/Security: Usher/Ticket Taker
Team Driver - Delaware 87ers (Wilmington, DE)

Position:                              Team Driver

Length of Program:            September 2016 through April 2017

: The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience.

The Team Driver will be responsible for transporting members of the Delaware 87ers Staff and Basketball Team to and from select out of state games as well as NBA D-League visiting teams to and from the Philadelphia or BWI airports, practice, and the Bob Carpenter Center on game days.  

 

Responsibilities include, but are not limited to the following:

  • Transport people from one place to another on a 22 passenger van provide by the Delaware 87ers
  • Operate bus by applying brakes, starting and stopping engine.
  • Drive routine stops as scheduled
  • Drive through traffic and obey traffic laws.
  • Deal with unruly passengers.
  • Answer questions about schedules, routes, and destination points.
  • Report accidents or other traffic disruptions to a supervisor, and follow directions when using an alternate route.
  • Assist disabled passengers.
  • Check the bus tires, lights, and oil and do other basic maintenance.
  • Follow state and federal transit regulations.
  • Keep passengers informed of delays.

Qualifications (educational, experience and basic knowledge requirements):

·         Must have a valid Commercial Driver’s License

·         Possess organizational and customer service skills

·         Enjoys interaction with guests of all ages

·         Must take direction well

·         Must be able to work non-traditional hours, game nights and weekends 


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Facility Operations/Security: Facility/Venue Management
Director, Security - Golden 1 Center (Sacramento, CA)

Position Description:

The Director of Security directs, manages, supervises, and coordinates the activities and operations of the Security Department, including 24-hour and event security for the Golden 1 Center. This position will establish and maintain relationships with local, state and federal law enforcement and life safety units. The successful candidate will also serve as the venue and team security liaison with the NBA and will embrace and help drive the NBA Elevate program and existing organizational values and standards throughout all event services.

Salary Range:

125k - 150k, based on experience and qualifications.

Key Responsibility Areas (KRA’s):

1.  Provide overall leadership for all services and activities involved in facility and event security, emergency preparedness, and risk management using independent judgment and personal initiative

2.  Plan, develop and implement programs to ensure the security of facility staff, property and attendees

3.  Manage all full-time Security Managers and Security Officers. Oversee the security Command Center and all related security systems and content, including CCTV and security technology throughout the arena property.  Investigate all security related incidents and follow up with written reports and recommendations.

4.  Execute NBA Arena Security Procedures & Guidelines

5.  Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvements and review with management; implement improvements

6.  Direct, train, motivate and evaluate security staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures

7.  Plan, direct, coordinate, and review the work plan for the Security Department and all other assigned programs and functions; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.

8.  Lead regular event security and venue safety briefings with internal stakeholders and public safety

9.  Oversee Purchasing/Ordering security related goods and services and approval of invoices for payment

10. Manage the scheduling of external event staffing personnel including, but not limited to, off duty police officers, EMT’s, peer group security as needed

11.    Manage and participate in the development and administration of the Security Department annual budget; forecast additional funds needed for staffing, training, equipment, materials, and supplies; monitor expenditures; implement adjustments as necessary

12.    Provide effective direction to staff in emergency response situations. Update and manage facility EOP with regular updates and exercises

13.    Monitor and maintain the facility’s computerized life safety and security systems, including fire, security camera and access control

14.    Establish and maintain effective working relationships with local, state and Federal law enforcement and life safety agencies

15.    Conduct a variety of industry operational studies; recommend modifications to security and safety programs, policies, and procedures as appropriate

16.    Interpret and apply Federal, State and local policies, procedures, laws and regulations.

17.    On-call 24/7, as needed and based on Golden 1 Center activities

18.    Performs all other duties and responsibilities, as assigned

Technical Expertise:

·   Direct leadership experience where coaching and performance is emphasized

·   Experience in a major sports & entertainment venue strongly preferred

·   Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes and regulations.

·   Must be able to provide effective direction to staff in emergency response situations

·   Experience in crisis management, investigation skills, security technology, life safety, risk management, guest experience, payroll, and scheduling preferred

·         Proven track record of building high performance teams

·         Ability to work collaboratively in a fast paced, high profile environment and deliver extraordinary moments to our guests and our employees

·         Strong business acumen

Education and/or Experience:

·         Bachelor's degree (BA/BS) from four-year College or university in Criminal Justice, Business Administration, or related field.

·         Minimum of 10 years’ experience related to building or event security

Certificates, Licenses, Registrations:

Must possess a valid state Driver's License.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

·         Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

·         Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

·         Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.

·         Problem Solving – Identifying cause and effect relationships; draws the right conclusion from the information.

·         Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

Other Qualifications: Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to excessive noise (crowd/music), and/or excessive dust, gas, or fumes (motocross, monster trucks, etc.). The noise level in the work environment is usually moderate.  During events, the noise level may be high, requiring the use of hearing protection.

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your arena/venue security experience?
2. What experience do you have supervising staff?
3. What are your salary requirements?


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Facility Operations/Security: Grounds Crew/Turf Management
Conversion Crew Member - Memphis Grizzlies (Memphis, TN)

Position Purpose

The  Conversion Crew Members will be responsible for facilities conversions and setups of various types of equipment( basketball court, staging, hockey dasher walls and glass, tables and chairs, etc.)

Essential Duties & Responsibilities        

  • Assemble staging as needed for concerts and banquets

  • Layout chairs and equipment as needed for various events

  • Manual labor heavy lifting and carrying

  • Stressful over night conversions and shifts

  • Comply with all OSHA and safety codes as well as applicable building codes as required

  • Other duties as assigned

Skills, Experience & Abilities

Essential:

  • High School Diploma or GED

  • Six months of related experience

  • Strong verbal and written communication skills

  • Ability to work multi tasks constantly

  • Able to meet tight deadlines and work effectively

  • Dynamic, hard working, confident

  • Must be able to stand for extended periods of time

  • Must be able to lift at least 50 lbs.

  • Must be able to work evenings, weekends and holidays, as required

    Preferred:

  • Knowledge and passion of NBA Basketball

  • Ability to drive forklift and other lift equipment as required


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Facility Operations/Security: Facility/Venue Management
Operations Foreman- Full Time - Miami Heat (Miami, FL)

Overview: Under general supervision, acts as a shift supervisor overseeing the event crew, part-time staff and subcontractor labor that clean maintain and prepare for events at the facility. Duties include skilled and semi-skilled tasks and are often heavy in nature requiring a high degree of physical exertion. High School Diploma or G.E.D. and two (2) years full-time experience at a facility; or an equivalent combination of education and experience. Demonstrates Knowledge of practices and procedures related to event set-ups and conversions; typical methods and techniques for cleaning and maintaining the facility; and proper use and care of hand and power tools. Demonstrates knowledge and proper use of all tools, equipment, methods, practices and materials of trades involved in facility operations. Understand and work from general instructions and specifications and follow blueprints, sketches and preventive maintenance schedules. Ability to adhere to and enforce all laws, codes, ordinances, risk management, safety precautions and emergency procedures. Ability to operate a personal computer using MS-DOS, windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment. Ability to follow oral and written instructions and communicate effectively with others in both oral and written form. Ability to read and comprehend simple instructions, short correspondence and memos.Must regularly lift and/or move up to 75 pounds and frequently lift and/or move up to 100 pounds. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Facility Operations/Security: Event Guest Relations
Guest Services Representative - Milwaukee Bucks (Milwaukee, WI)

Position Description:

This is a part-time seasonal position. Guest Service Representative’s (GSR) are responsible for a wide range of duties during all Bucks games held at the BMO Harris Bradley Center. A GSR’s main focus is to create a unique, personalized experience for every fan who enters the arena. GSR are experts at delivering a warm greeting, anticipating guest needs, and ending each interaction with a fond farewell.

Specific Duties and Responsibilities:

  • Ensure quality customer service for all fans
  • Greet and engage fans entering the arena
  • Assist with any fan questions, concerns, and situations that arise throughout the night
  • Assist all departments with pre-game set up and post-game breakdown of concourse tables, giveaway distribution, theme nights, and any additional logistics
  • Manage Fan Information kiosks on concourse
  • Always complete each fan interactions with a fond farewell
  • Create positive, lifelong memories for fans of all ages

Qualification Requirements:

  • Basic understanding of basketball & the Milwaukee Bucks organization
  • Organized with the ability to multi-task and problem solve in a fast paced work environment
  • Hard working, detail-oriented and results driven
  • Ability to work with diverse populations, including adults and children of all ages
  • Excellent interpersonal skills
  • Customer-service oriented with understanding of the “Safety First” mentality
  • Demonstrates good integrity by always choosing to do the right thing
  • Projects a positive image and energy
  • Stays fan friendly and ready at all times
  • Strong leadership skills with the ability to be a team player and enjoy working in a team environment
  • Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
  • Requires prolonged standing; ability to lift and carry up to 25 pounds

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you willing to work all home games for the 2016-2017 NBA Season?
2. Are you able to work nights and weekends?
3. Do you have any previous experience in customer service or hospitality?


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Facility Operations/Security: Food/Beverage Management
Culinary Professional- Sous Chef - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Culinary Professional-Sous Chef

Department: Facilities

Reports to: Manager Food Services/Head Chef

Position Type: Part Time/Non Exempt/Seasonal

Date Modified: 9/16/2016

Position Summary/Objective: The individual in this role will accompany the head chef and the other kitchen staff for the Minnesota Lynx and Minnesota Timberwolves. This role is responsible for morning shifts, and potentially additional shifts as needed. Position is part-time and will report to the Manager of Food Services/Head Chef.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Facilitate all opening, closing and kitchen related duties including, checklists, prep list and inventory management.
  2. Maintain safe, handling standards. Supervise and instruct vendors and other food service staff on safe food handling practices.
  3. Help successfully execute events/meals, including but not limited to breakfast, main entrees and smoothies, for the basketball teams and for the Lynx/Timberwolves business operations.
  4. Uphold personal hygiene and service standards, uniform correctness and safety.
  5. Maintain professional behavior when interacting with players, coaches and staff.

Knowledge, Skills, Abilities & Other: Sports Nutritional background is preferred.

Experience: Short order experience preferred.

Specialized Knowledge, Licenses, etc.: Food Safety Training preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Daily hours vary in addition to external events including but not limited to: charity and networking events. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position. Staff may frequently traverse around the practice facility and “players’ lounge” on a daily basis. Staff may occasionally move items weighing up to 30 pounds.

Travel

Position may require infrequent travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?


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Facility Operations/Security: Event Guest Relations
Part-Time Guest Services Attendant - Philips Arena (Atlanta, GA)

Come Be Part of the First Class Team at Philips Arena! Philips Arena, world class entertainment venue and home to Atlanta’s Hawks (NBA) and Atlanta Dream (WNBA), has immediate openings for part-time Guest Services Attendants.

Guest service and safety are the highest priorities for all Customer Service department Team Members at Philips Arena. A common goal of all event staff is to provide our guests with a consistent level of impressive service that enhances their entertainment experience.

Areas of responsibility change by post assigned on an event by event basis and include:
• Communicating effectively and professionally with guests
• Appropriately greeting guests and scanning tickets
• Searching bags of guests entering Philips Arena according to set guidelines
• Anticipating guest needs and concerns
• Directing guests to seating sections as well as other attractions and amenities within Philips Arena
• Handling guest issues according to arena guidelines and code of conduct; writing incident reports in accordance to policy
 

QUALIFICATIONS:
• 1+ years previous customer service experience preferred
• Team player attitude and ability to work in a team environment
• Good verbal and written communication skills; basic report writing skills necessary
• Ability to interact with a diverse group of guests in a friendly and positive manner
• Physical requirements include ability to stand 4-6 hours at a time and walk up and down stairs
• Must be able to work a flexible schedule to include nights, weekends and holidays; must be able to report to work at 5:15 for weekday events
• Work shifts that could last one to two (1-2) hours after the event ends
• Work posts located on the upper level (fairly high up in the Arena); located on an elevator, in a stairway, roving a parking deck, standing at a post alone and in the cold, heat and rain
• Must be able to pass a criminal background check

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Have you worked for Philips Arena previously? If so, which department/when?
2. Yes/No: Have you applied for a position with Philips Arena previously? If so, which department/when?
3. Yes/No: Do you have reliable transportation to travel to and from work?
4. Yes/No: Are you available to work during the following holidays, including, but not limited to: New Year's Eve, New Year's Day, Martin Luther King Day, Independence Day, Memorial Day, Thanksgiving Day, Christmas Eve, Christmas Day?
5. Yes/No: Are you available to work 5:15 PM-Midnight, Monday-Friday?
6. Yes/No: Are you available to work between the hours of 8:00 AM-Midnight on Saturday and Sunday?
7. Yes/No: I understand that this is a part-time position and scheduling is dependant on the event schedule with no number of hours guaranteed.
8. Please indicate the date in which you are available to start.
9. What is the length of your availability to work part-time in this position? (A) 1-3 Months (B) 3-6 Months (C) 6-9 Months (D) 9+ Months


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Facility Operations/Security: Security
Security Officer - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Title

Security Officer

Job Purpose

This position is responsible to patrol and report any activity that may involve acts of crime, terrorism, vandalism or policy and procedure infractions on the property of the Talking Stick Resort Arena.  Their information will be reported to the Security Control Room where it will be determined what course of action will be taken to correct the situation followed up by preparing a written report of all accounts of the incident/situation.

Primary (Essential) Duties

  • Patrol all levels and exterior of the Talking Stick Resort Arena
  • Observe and report damage or theft of the company property
  • Screen employees, guests and vendors for access to the facility
  • Respond to, evaluate and notify individuals of fire alarms inside the Talking Stick Resort Arena 
  • Demonstrate the ability to handle issues with the intent of resolution based on training provided, policy and procedures
  • Have a strong working knowledge of all security posts with the ability to exercise good judgment in a professional manner at each position.  These positions include, but are not limited to: The Security Control Room, Guest Services desk, South Gate,  Patrol   
  • Complete initial investigations on incidents and document through written correspondence using the basic fundamentals of report writing.  This will include working on Microsoft programs (i.e. Word, Excel, etc.).  Security officers will conduct follow-up investigations as needed to assist in determining the relevant outcome to the investigation.
  • Enforce company policy and procedure.

Knowledge, Skills and/or Abilities

  • Excellent verbal and written communications
  • Proficient in Microsoft Office and Outlook
  • Displays initiative and assertiveness
  • Ability to handle stressful situations
  • Ability to utilize good judgment
  • Able to think on your feet and process information quickly.
  • Provide excellent customer service skills 

Experience/Education Requirements

  • H.S. Diploma
  • Prior law enforcement or military background a plus
  • 2 -3 years security experience
  • Valid Arizona’s driver’s license to operate company vehicles and carts

Working Conditions and Physical Demands

  • The security department has three shifts.  While there is a set schedule, employees must be available to work all three shifts due to business needs which could include evenings, weekends, some holidays and some overtime.
  • This position will require employees to work out in the heat and cold as necessary.
  • Due to the nature of our business, there will be events with loud music (sounds checks and concerts).

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about your previous security experience.
2. Are you open to working a graveyard shift?
3. What is your experience in incident report writing?
4. Why are you the best candidate for this position?


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Facility Operations/Security: Facility/Venue Management
Facilities Services-Events - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Title

Facilities Flex Crew

Job Purpose

This position is responsible for the operational function of the arena before, during, and after an event.  You will assist with converting the facility to an event ready status on a daily basis.  The position will require proactive work with preventive maintenance of facility tools, equipment, and property. You will interact with customers, outside vendors, and other departments to ensure facility efficiency.  Duties include skilled and non-skilled tasks, which often require heavy lifting and a high degree of physical exertion.

Primary (Essential) Duties

  • Participate in the preparation, setup, and completion of conversions.
  • Interact with internal departments to meet their day-to-day building needs
  • Build and maintain strong relationships with other departments, especially, the Events Department, to meet event needs
  • Assemble basketball courts, ice rinks, stages and all aspects of and event as specified.
  • Must operate with a sense of urgency while prioritizing event needs
  • Complete setup sheets specific to each event.
  • Work with and responsible for full-time/part-time staff in ensuring event needs are met
  • Strong organizational skills and multi-tasking ability
  • Highly organized and skilled with time management
  • Will require heavy lifting and carrying of equipment
  • Ability to function well as part of a team
  • Practice current OSHA standards
  • Must be able to complete event safety checklists

Knowledge, Skills and/or Abilities

  • Ability to follow oral and written instruction
  • Experience and knowledge in operation with current OSHA standards
  • Ability to plan, organize and coordinate multiple projects
  • Ability to develop, manage, and prioritize event setup sheets
  • Ability to communicate via work radio
  • Other duties as assigned

 Experience/Education Requirements

  • High school diploma or GED equivalent required

Working Conditions and Physical Demands

  • Varied office hours to be expected however occasionally evening, weekends, some holidays and some overtime to meet business needs
  • Ability to bend, climb stairs and lift frequently
  • Ability to continuously stand, walk, or run
  • Climb up onto and down from equipment
  • Lift up to 75 pounds
  • Ability to manipulate small hand tools

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell us about any event setup experience you might have.
2. Please tell us about your knowledge on OSHA standards?


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Facility Operations/Security: Parking Operations
Parking Lead - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Title

Parking Lead

Job Purpose

To assist the Manager / Assistant Director  in all parking duties.

Primary (Essential) Duties

Assigned to cover:

  • Talking Stick Resort Arena Garage
  • Jefferson Street Garage
  • Chase Field Garage
  • Work closely with the Event Operations Staffs of the Talking Stick Resort Arena,  Jefferson & Chase Field

Set-up Events:

  • Complete Garage Inspection
  • Prepare staff assignments
  • Prepare event parking lists
  • Conduct Briefings

Supervise Staff:

  • Prepared and ready for event
  • Cashiers are prepared (paperwork, banks, client/VIP Lists)

Coordinate Event:

  • Insure staff is directing guests to proper parking areas
  • Stay abreast garage status
  • Once event is in, oversee staff cleaning and setting up for egress
  • Once the event has concluded reset the garage for the next day
  • Have staff complete a final trash run

Completed required paperwork:

  • Prepare the end of shift/event reports
  • Complete the location ledger
  • Prepare and make deposit
  • Ensure compliance with organizational & department policies and procedures
  • Communicate regularly with department management team regarding matters that impact their duties and staff
  • Handle customer complaints and operational issues

Additional Responsibilities/Non-Essential Duties

  • Assist with planning and organizing work by recognizing priorities and deadlines

Knowledge, Skills and/or Abilities

  • Excellent written and verbal communication skills
  • Excellent computer skills, knowledge of Microsoft Office, e-mail, excel word processing.
  • Self-starter, able to function independently.
  • Ability to multi-task.
  • Ability to create & maintain a Team environment.
  • Good interpersonal skills with the ability to work with all staff levels
  • Knowledge of City of Phoenix Street/Transportation, “Traffic Barricade Manual & Requirements”

Experience/Education Requirements

  • 2-4 years of management experience in the parking industry.
  • Experience with revenue control equipment
  • Valid driver’s license with a good driving record
  • High School Diploma or equivalent experience preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs. This position will be primarily afternoons and evenings.
  • Must be able to stand for extend period
  • Ability to lift 50 pounds
  • Must be able to work outside in all types of weather.
  • Able to lift and stage equipment as required.
  • The ability to communicate & hear via two-way radio is imperative
  • The ability to see the passes and recognize the colors and numbers is essential to the operation of the garage.
  • Required to work inside and outside the facilities may be exposed to extreme temperatures
  • Ability to setup and take down Street Closures/Traffic Restrictions

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a valid driver's license?
2. Please list your availability.
3. Are you able to work in a variety of weather conditions?
4. Please tell us about any supervisor experience.


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Facility Operations/Security: Facility/Venue Management
Facilities Flex Set-Up Crew - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

 Job Purpose

This position is responsible for the operational function of the arena before, during, and after an event.  You will assist with converting the facility to an event ready status on a daily basis.  The position will require proactive work with preventive maintenance of facility tools, equipment, and property. You will interact with customers, outside vendors, and other departments to ensure facility efficiency.  Duties include skilled and non-skilled tasks, which often require heavy lifting and a high degree of physical exertion.

Primary (Essential) Duties

  • Participate in the preparation, setup, and completion of conversions.
  • Interact with internal departments to meet their day-to-day building needs
  • Build and maintain strong relationships with other departments, especially, the Events Department, to meet event needs
  • Assemble basketball courts, ice rinks, stages and all aspects of and event as specified.
  • Must operate with a sense of urgency while prioritizing event needs
  • Complete setup sheets specific to each event.
  • Work with and responsible for full-time/part-time staff in ensuring event needs are met
  • Practice current OSHA standards
  • Must be able to complete event safety checklists

Knowledge, Skills and/or Abilities

  • Ability to follow verbal and written instruction
  • Experience and knowledge in operation with current OSHA standards
  • Ability to plan, organize and coordinate multiple projects
  • Ability to develop, manage, and prioritize event setup sheets
  • Ability to communicate via work radio
  • Highly organized and skilled with time management
  • Ability to function well as part of a team

Experience/Education Requirements

High school diploma or GED equivalent required

Working Conditions and Physical Demands:

  • Flexible schedule to include evening, weekends, some holidays and some overtime to meet business needs.
  • Ability to bend, climb stairs and lift frequently.
  • Extended periods of standing and walking.
  • Climb up onto and down from equipment.
  • Will require heavy lifting and carrying or equipment. Lift up to 75 pounds.
  • Ability to manipulate small hand tools.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


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