Current available jobs in Facility Operations/Security:


» Vendor - First Energy Stadium - Concessions - Aramark - FirstEnergy Stadium (Cleveland, OH)
» Part-time Shift Security Officers - Atlanta Hawks and Philips Arena (Atlanta, GA)
» Suite Services Coordinator - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Suite Services Representative - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Maintenance Electrician - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Guest Services Host - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Part-time: Facility Patrol Attendant - Midnight Shift - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Executive Suite and Club Box, Concierge - Memphis Grizzlies (Memphis, TN)
» Cashier/ Traffic Director - Part Time/Event Staff - Miami HEAT (Miami, FL)
» Valet - Part Time/Event Staff - Miami HEAT (Miami, FL)
» Fan Experience Coordinator - Milwaukee Bucks (Milwaukee, WI)
» Membership Services Assistant - Minnesota Timberwolves (Minneapolis, MN)
» Traffic Support Attendant (Part-Time) - Phoenix Suns / Sports & Entertainment Services (Phoenix, AZ)
» Event Security Officer (Part-time) - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Security Officer 1 - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Director, Operations - Sacramento Kings (Sacramento, CA)
» Manager, Guest Services - Sacramento Kings (Sacramento, CA)
» Event Manager - Sacramento Kings (Sacramento, CA)
» Assistant Catering Manager - Utah Jazz (Salt Lake City, UT)
» Assistant Concessions Manager - Utah Jazz (Salt Lake City, UT)



Facility Operations/Security: Server/Concessions
Vendor - First Energy Stadium - Concessions - Aramark - FirstEnergy Stadium (Cleveland, OH)

Overview:

About Aramark

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Responsibilities:

Perform food service duties to guests in a professional manner while serving a safe quality food product. All vendors should ensure bins, carrying trays and bags are clean and ready for use. Vendors are responsible for their own change bank.

Qualifications:

  • Ideal candidate will have a flexible schedule
  • Ability to stand for extended periods of time, walk quickly, walk up and down stairs, bend, and stoop
  • Ability to perform basic arithmetic
  • Ability to work quickly and efficiently
  • Ideal candidate will be available to work a flexible schedule that may include days and weekends
  • All candidates must be at least 18 years of age

To apply please visit Aramark.com/careers and serach positions in Cleveland, Ohio and select Vendor, ID# 37165.


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Facility Operations/Security: Security
Part-time Shift Security Officers - Atlanta Hawks and Philips Arena (Atlanta, GA)

Ever dreamed of being on the Hawks roster? Here’s your chance. ATL Hawks LLC has immediate openings for part-time Shift Security Officers at Philips Arena. ATL Hawks LLC is the home of the Atlanta Hawks (NBA) and world-class entertainment venue, Philips Arena.

Shift Security Officers are responsible for maintaining a safe and secure environment for Philips Arena employees and guests with responsibilities that include:

• Must be knowledgeable of security and company policy and procedures
• Lock/unlock areas as requested
• Monitor CCTV activity and access control system
• Monitor fire alarm system
• Patrol interior/exterior areas of the arena
• Respond to incidents
• Control shipping and receiving
• Check bags/packages
• Register visitors
• Other duties as assigned

Qualifications:
• High school diploma / GED
• Two years security and/or military experience
• Clear criminal background check
• Good verbal and written communication skills
• Detail oriented
• Computer skills (Microsoft Office)
• Valid GA Drivers License
• Must be physically able to demonstrate proficiency with all security equipment including that associated with the use of force, as well as obtain and maintain Red Cross First Aid Certification, and pass written tests related to security policy and procedure on an annual basis.

Shifts Available:
1st Shift      6:30 a.m. - 3:00 p.m.
2nd Shift     2:30 p.m. – 11:00 p.m.
3rd Shift     10:30 p.m. – 7:00 a.m.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a high school diploma / GED?
2. Yes/No: Do you have a valid GA drivers license?
3. Yes/No: Are you at least 21 years of age?
4. Yes/No: Do you have a minimum of 2 years security experience?
5. Yes/No: Have you applied previously for this position at Philips Arena? If so, when?
6. Please list your first preference for the shift you are interested in (1st, 2nd or 3rd).
7. Please list your second preference for the shift you are interested in (1st, 2nd or 3rd).


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Facility Operations/Security: Event Guest Relations
Suite Services Coordinator - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.

As the Suite Services Coordinator, you will work to support and maintain the Suite Services team at The Palace of Auburn Hills. In this role, you will uphold and coordinate events and announcements to all suite holders through the organization of the master event calendar. You will utilize and display superior customer services skills to fulfill all client requests, maintain retention rates and thrill suite holders and guests.

WHAT YOU’LL BE DOING

  • Supporting the on-boarding procedure for new suites and renewal suites.
  • Generating and executing suite share assignments.
  • Creating and maintaining the master suite holder events calendar to stay organized and communicate event announcements and special events to all suite holders.
  • Coordinating the ticket mailing and ticket holds with the Box Office.
  • Organizing and collaborating through round table discussion with various departments (Levy, Premium and Suite Services) to prepare and maintain suite needs.
  • Fulfilling additional client ticket requests and upselling suite holders to additional PS&E products.                         
  • Utilizing sales management technology (SalesForce and Archtics) to manage and develop proper reporting for premium retention efforts.                                                                                                            
  • Assisting with the growth of the electronic ticket platform by launching communication to members, testing, and implementing on a game night basis.            

WHAT WE’RE LOOKING FOR

  • A BA/BS from an accredited university.
  • A minimum of two years of hospitality experience is preferred, but not necessary.
  • Proficient in a variety of software applications (Excel, PowerPoint, Word, etc.) and ticketing and sales management technology (SalesForce, Archtics, etc.).
  • Strong organizational skills with an attention to detail and a proven ability to handle multiple priorities with tact and patience in a fast-paced environment.
  • Able to be customer-oriented while still maintaining the integrity of the company and products.  
  • Impeccable leadership skills and the proven ability to effectively lead a team.             
  • Communication skills, both written and verbal, with the ability to communicate effectively with all levels of the organization and all types of clients.
  • A positive attitude, strong work ethic and goal oriented team player.
  • A team-improver that is willing and able to work flexible hours, including nights, weekends, and holidays in our non-stop, but always exciting industry.

                                                             


Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Event Guest Relations
Suite Services Representative - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.

As a Suite Services Representative, you will be required to provide first-class customer service to all guests.  As the first touch point for guests and fans at The Palace of Auburn Hills, you will be required to answer any questions with energy and enthusiasm while monitoring and operating elevators and information stands throughout the facility.

Hours are typically 5:30pm - 11:00pm for Pistons home games and 5:30pm - midnight for events. Work week will be approximately 10-25 hours per week depending on the Pistons home schedule. Pay is $8.50/hour.

WHAT YOU’LL BE DOING

  • Providing first-class customer service to all guests.  Be enthusiastic and energetic.
  • Monitoring and operating elevators, suite entrances and exits.
  • Checking guest tickets upon entry throughout the event, directing or escorting guests, and helping to enforce PS&E regulations.
  • Answering any and all venue questions in a polite and respectful manner.
  • Collaborating with other departments when they are in need of assistance.

WHAT WE’RE LOOKING FOR

  • Ability to work in a fast paced environment.
  • Excellent communication, customer service and problem solving skills.
  • An enthusiastic, friendly and reliable team improver is required.
  • Impeccable customer service skills and punctuality.
  • Must be able to work nights and weekends as necessary.
  • Must be able to stand for extended periods of time (6+ hours).

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Facility/Venue Management
Maintenance Electrician - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

As the Maintenance Electrician, you will be a primary asset in maintaining The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival. You will be a resource to troubleshoot any electrical and non-electrical issues that arise on a daily basis, as well as the set-up, maintenance, and disconnect of events.

WHAT YOU'LL BE DOING

  • Hooking up, maintaining, and disconnecting show power.
  • Troubleshooting and repairing a variety of electrical, lighting, control systems, and devices.
  • Assisting other skilled trades in maintenance repairs.
  • Working events as required by schedule, troubleshooting and repairing electrical and non-electrical issues throughout building and property.

WHAT WE'RE LOOKING FOR

  • A Journeyman Electrician license is required.
  • Valid driver’s license with reliable transportation.
  • Thorough knowledge of NEC.
  • A mechanically inclined individual who can work a flex schedule and be on call.
  • A hard working, committed, and self-improving team player with a positive attitude.

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Event Guest Relations
Part-time: Guest Services Host - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Guest Service Hosts to work at all of our venues. A Guest Service Host  is responsible for assisting guests in finding their seats, answering general questions about the venue, and supervising their assigned area. He or she should possess excellent communication and customer service skills, as well as be able to perform light housekeeping duties and follow instructions as given by their supervisor.

WHAT YOU'LL BE DOING

  • Monitoring section entrances and exits: This involves standing in an assigned area checking guest tickets upon entry during entire event, directing or escorting guests to their seats, and helping to enforce PS&E regulations
  • Keeping the vomitory curtains closed when the house lights are off
  • Reporting any violations, spills, or injuries to the proper supervisor or department
  • Maintaining clear exits in aisles
  • Answering a variety of questions regarding the venue, such as locations for restrooms, first aid, and exits in a polite and respectful manner
  • Monitoring traffic in the suite lobbies (East & West) and check tickets for admittance into 100 level suites
  • Maintaining a professional appearance throughout the duration of the event
  • Working together with other departments when they are in need of assistance
  • Welcoming and thanking guests upon their entry and exit from the assigned area
  • Distributing flyers, prizes, or promotional items to guests upon entry to the venue
  • Cleaning up assigned section after it is mostly clear of guests
  • Filling out incident reports and witness statements as needed

WHAT WE'RE LOOKING FOR

  • Ability to read tickets and direct guests to their seats when asked
  • Know the layout of the venue (restrooms, first aid stations, and section numbers)
  • Excellent verbal communication
  • Ability to stand for duration of the shift (generally 4 to 6 hours)
  • Must be able to travel up and down stairs and aisles in order to escort guests to their seats
  • Ability to twist and/or bend from the waist while picking up items from ground level not weighing more than 5 lbs.
  • Ability to transport one full trash bag not weighing more than 10 lbs.
  • Must be capable of working outside in a variety of environmental conditions (heat, humidity, high wind, or rain)
  • Be available to work scheduled events as needed (usually evenings)

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Facility/Venue Management
Part-time: Facility Patrol Attendant - Midnight Shift - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons NBA team, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.  

We are seeking Facility Patrol Attendants for the midnight shift (midnight-8am) to work at all PS&E venues.

WHAT YOU'LL BE DOING

  • Monitoring facility to ensure compliance with organizational expectations for guest and employee behavior
  • Preparing facility for opening and closing during each event
  • Monitoring guest and employee activity during events
  • Enforcing all PS&E policies and procedures: this involves approaching violators and communicating with them on a one-on-one basis
  • Documenting all safety and medical incidents
  • Assisting police and medical personnel by notifying them immediately when an incident is reported and following through by providing further investigation information

WHAT WE'RE LOOKING FOR

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to use PS&E radios for emergency contacts
  • Ability to stand throughout the duration of a standard shift (usually 8 hours)
  • Must be able to sprint or run short distances in order to arrive at various locations quickly, including up and down hilly terrain and stairs
  • Must be ok with handling situations where your body or clothing may be contaminated with bodily fluids
  • Ability to move from a standing to kneeling to standing position
  • Lift 30 to 70 lbs. from ground to waist level (this includes bending from the waist)
  • Push, pull or tilt objects weighing approximately 30 lbs.
  • Must be capable of working outside in a variety of environmental conditions (heat, humidity, high wind or rain)

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Facility Operations/Security: Event Guest Relations
Executive Suite and Club Box, Concierge - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Executive Suite and Club Box concierge is responsible for front line service to Executive Suites and Club Boxes, their guests and VIP’s for FedExForum and the Memphis Grizzlies.  This role includes greeting, filling requests, and problem solving during events.   The concierge will monitor and control guest access to the Executive Suite level(s) and premium areas while making sure all of our guest’s expectations are being met.

 

Essential Duties & Responsibilities

  • Ensures all guests are greeted upon arrival and first impression standards are met. 

  • Promotes personal guest relations and ensures Premium Seat clients receive a consistently high standard of service and quality.

  • Required to learn the layout of FedExForum and direct guests to proper areas of the arena when assistance is needed.

  • Services and fulfils individual requests with expedience and care.

  • Responds to all incoming inquiries, suggestions and concerns from guests.

  • Interacts with our Executive Suite and Club Box guests to make sure all concerns are being taken care of and suggestions are constantly being taken.

  • Advises, and immediately follows up with maintenance, housekeeping, security and any reported problems or concerns.

  • Required to work concierge desk (when scheduled) which involves answering the guest services/concierge telephone line, answering questions, redirecting guests as needed, checking tickets for access and using a radio to help guests out as quickly as possible.

  • Supplies management with a detailed activity report at the end of each shift and ensures all issues have been taken care of or brought to your HC’s attention.

  • Participates in various special events and promotional activities for our Premium Seat clients, as required.

  • Supervises, maintains and roams designated concierge station during scheduled event time.

  • Accepts, upon rotation, additional event responsibilities, including liaising with partners (food and beverage partners, security, housekeeping, Ticketmaster, etc.), attending a pre- and post event briefing.  

Skills, Experience & Abilities

Essential:

  • Must be 21 years of age or older.

  • High School Diploma or equivalent

  • Minimum three years’ concierge, hospitality, or service related experience with a strong emphasis on an exceptional level of customer service and satisfaction.

  • Strong communication, written and interpersonal skills.  Must be people-oriented, a team builder and team player. 

  • Must have the ability to relate professionally to all levels of staff, guests, clients and VIP’s.

  • An energetic, positive, and self-motivated person.  Must be diplomatic, mature and professional. 

  • Must be available work any shift.

  • Supervisory skills and experience an asset.

  • And of course, must have a passion for the sports and entertainment industry.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of revelant experience do you possess?
3. What days/hours are you available to work?
4. Why are you the best candidate for this position?


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Facility Operations/Security: Usher/Ticket Taker
Cashier/ Traffic Director - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Duties include handling cash, customer service and administrative functions. Responsible for directing all vehicles in/out of the garage in a safe and orderly manner. High school diploma or general educational degree (GED); or six months to one year of related experience and/or training; strong customer service skills preferred.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you fluent in Engilsh and Spanish?
2. (Yes/No) Do you currently work for The HEAT Group?


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Facility Operations/Security: Parking Operations
Valet - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Responsible for inspecting, retrieving, parking and accounting for customers’ vehicles. Must know how to drive vehicles with both manual and automatic transmissions. High school diploma or general educational degree (GED); Must have six months to 1 year of related experience and/or training; Strong customer service skills and clean driving record required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have valet experience?
2. How many years of valet experience do you have?
3. (Yes/No) Can you drive a vehicle with a manual transmission?


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Facility Operations/Security: Event Guest Relations
Fan Experience Coordinator - Milwaukee Bucks (Milwaukee, WI)

This position is responsible for assisting in enhancing game night fan experience and building a strong culture of guest service excellence.  The Fan Experience Coordinator will report to the Sr. Director of Fan Experience and will assist in areas including Game Night Prep, Coordinating Game Night Fan Experience Staff, Game Night Fan Communication, Post Game Follow Up, and Game Night Logistics. Ideal candidates are a team player with a positive attitude, focused heavily on guest services with an ability to multi-task and work in a fast paced environment.

 

 

Specific Duties and Responsibilities:

  • Coordinate all game day planners, information sheets, and specific game day updates for staff
  • Respond to fan related issues in game
  • Assist in developing the culture to drive service excellence
  • Assist in enhancing game day reporting
  • Assist in rolling out new programs, objectives and initiatives
  • Assist in creating and implementing game day policies and procedure to enhance game day experience
  • Manage scheduling and coordinate training for all Fan Experience Game Night Staff
  • All other assignments and duties as assigned
  • Assist in Partner Relationships
  • Lead Guest Services Trainings

Some Qualifications include:

  •  Bachelors Degree and 1-2 years in hospitality industry preferred
  • Ability to work extended hours including nights, weekends, holidays
  • Strong Microsoft and Computer Skills
  • Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts
  • Able to maintain confidentiality and use discretion when privy to sensitive information

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Facility Operations/Security: Event Guest Relations
Membership Services Assistant - Minnesota Timberwolves (Minneapolis, MN)

Department: Membership Service
Reports to: Membership Services Coordinator

Position Type: Part Time/Non Exempt/Seasonal

Summary/Objective

The Membership Service Assistant is responsible for assisting the Membership Service team with programs and events for members on Timberwolves home game nights.   

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

1.     Assist Membership Services department with all member events/programs.

2.     Help with game night Touch Points.

3.     Staff the  Member VIP Door.

4.     Staff the Membership Lounge at Timberwolves home games.

5.     Assist with implementation of ticket promotions, rewards and redemptions.

6.     Interact with fans, field questions, and provide excellent customer service.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills preferred: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.

Education

Pursuit of Bachelor’s degree or equivalent experience preferred.

Experience

Previous customer service experience is strongly preferred.

Supervisory Responsibility

This position does not have supervisory responsibility

Work Environment

This job operates in a professional sports arena environment. Staff in this position are required to work all Timberwolves and Lynx home games. Work is generally active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, and may operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena and office facility. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 30 pounds.

Travel

Position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.00/hour?
3. Are you able to commit to working all home games for the length of the Timberwolves season.


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Facility Operations/Security: Parking Operations
Traffic Support Attendant (Part-Time) - Phoenix Suns / Sports & Entertainment Services (Phoenix, AZ)

 Job Purpose

The attendant reports to the Lead/Manager on duty and is responsible for assisting guests in entering and in finding parking in the assigned parking locations (US Airways Center Garage, Jefferson Street Garage and Chase Field Garage). 

This position pays $9.50/hour.

Primary (Essential) Duties

  • Directing traffic and guests to entrances, exits and facilities
  • Monitor parking to ensure restricted or reserved parking areas are maintained
  • Collect parking passes or parking fees
  • Maintain a neat and clean environment for the guests

Knowledge, Skills and/or Abilities

  • Good interpersonal skills with the ability to work with all staff levels
  • Excellent customer service skills
  • Excellent communication skills

Experience/Education Requirements

None

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
  • Must be able to stand for extend period
  • Ability to lift 50 pounds
  • Must be able to work outside in all types of weather
  • Able to lift and stage equipment as required
  • The ability to communicate & hear via two-way radio is imperative
  • The ability to see the passes and recognize the colors and numbers is essential to the operation of the garage

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe any customer service experience you have.
2. Please describe any cash handling experience you may have.
3. Please list your daily availability.


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Facility Operations/Security: Security
Event Security Officer (Part-time) - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Maintain established security policies and procedures that will protect US Airways Center & Chase Field’s assets, employees, and guests during all sports, concerts, and family events.

This position pays $9.50/hour

Several Positions Available!

Primary (Essential) Duties 
•    Regulate and control access to restricted and secure areas (i.e. event level, locker rooms, and other various clubs and sensitive areas)
•     Monitor, patrol and respond to alarms/emergency situations inside/outside the US Airways Center and Chase Field grounds
•     Serve and interact with guests attending events, provide information and direction to inquiries from the public or employees, and interact professionally and notify the proper authorities or personnel as situations dictate. Provide information and direction to inquiries in a positive and friendly manner.
•    Complete effective communication, both verbal and written where appropriate, in situations where reports are generated or direction is needed; prepare effective incident/accident reports
•    Identify, diagnose and resolve safety concerns; effectively generate safety awareness and enforce guidelines to reduce unsafe practices
Security personnel have a direct responsibility for the welfare and safety of the U.S. Airways Center and Chase Field its contents and its occupants. On any event, a security officer may have to do one or more of the following:
•    Search guests bags through electronic detectors, hand wands or physical bag searches
•    Write an incident report
•    Respond quickly and correctly to an incident
•    Control a crowd
•    Remind employees and visitors of rules to be followed, without making enemies for themselves or the venues
Members of the security staff shall utilize friendly persuasion and be firm and consistent in their support and enforcement of the U.S. Airways Center and Chase Field rules and regulations.  They shall reflect in their actions, care and concern for the responsibility of the venues and assist in establishing the security program as an integral part of this process.

Knowledge, Skills and/or Abilities

•    Excellent customer service skills
•    Excellent communication skills both verbally and written
•    Proficient at Microsoft Office products is preferred

Experience/Education Requirements

•    High school diploma required
•    Past security experience is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
•    Must be able to navigate stairs
•    Must be able to communicate via two way radios
•    Extended periods of standing 
•    Reliable transportation

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about any previous security experience that you have.
2. Tell us about any previous customer service experience that you have.
3. Please list availability for each day.


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Facility Operations/Security: Security
Security Officer 1 - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

This position is responsible to patrol and report any activity that may involve acts of crime, terrorism, vandalism or policy and procedure infractions on the property of the US Airways Center.  Their information will be reported to the Security Control Room where it will be determined what course of action will be taken to correct the situation followed up by preparing a written report of all accounts of the incident/situation.

This is a full time position that pays $10.50/hour. The shift is approximately from 3:30pm-Midnight.

Primary (Essential) Duties 
•    Patrol all levels and exterior of the US Airways Center
•    Observe and report damage or theft of the company property
•    Screen employees, guests and vendors for access to the facility
•    Respond to, evaluate and notify individuals of fire alarms inside the US Airways Center.  
•    Demonstrate the ability to handle issues with the intent of resolution based on training provided, policy and procedures
•    Have a strong working knowledge of all security posts with the ability to exercise good judgment in a professional manner at each position.  These positions include, but are not limited to: The Security Control Room, Guest Services desk, South Gate,  Patrol    
•    Complete initial investigations on incidents and document through written correspondence using the basic fundamentals of report writing.  This will include working on Microsoft programs (i.e. Word, Excel, etc.).  Security officers will conduct follow-up investigations as needed to assist in determining the relevant outcome to the investigation. 
•    Enforce company policy and procedure.

Knowledge, Skills and/or Abilities

•    Excellent verbal and written communications
•    Proficient in Microsoft Office and Outlook
•    Displays initiative and assertiveness
•    Ability to handle stressful situations
•    Ability to utilize good judgment
•    Able to think on your feet and process information quickly.
•    Provide excellent customer service skills  

Experience/Education Requirements

•    H.S. Diploma
•    Prior law enforcement or military background a plus
•    2 -3 years security experience
•    Valid Arizona’s driver’s license to operate company vehicles and carts

Working Conditions and Physical Demands

•    The security department has three shifts.  While there is a set schedule, employees must be available to work all three shifts due to business needs which could include evenings, weekends, some holidays and some overtime.
•    This position will require employees to work out in the heat and cold as necessary.
•    Due to the nature of our business, there will be events with loud music (sounds checks and concerts). 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2-3 years of security experience? Explain.
2. Tell us about your computer skills.


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Facility Operations/Security: Facility/Venue Management
Director, Operations - Sacramento Kings (Sacramento, CA)

Company Summary: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary: Under General Supervision is responsible for the daily activities required to run, maintain, and service the arena and/or the events. Acts as liaison between the organization and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities include the following. Other duties may be assigned:


• Directs, supervises and schedules all aspects of Arena Operations, including; Utility, Engineering, Janitorial, Landscape, and Changeover.
• Primary contract administrator for Pest Control, Recycle and Waste Services.
• Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
• Implements and updates facility rules, regulations, policies and procedures.
• Provides clear, concise, and timely communication of directives to other departments.
• Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing.
• Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility.
• Authorizes the requisition of equipment and supplies within budget guidelines.
• Provides yearly inventory of all equipment.
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
• Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
• Investigates, analyzes and resolves operational problems and complaints.
• Conducts periodic staff meetings to discuss procedures, problems and policy changes.
• Works closely with the General Manager and Assistant General Manager in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
• Negotiates with vendors, unions, contractors and/or service providers.
• Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all company and governmental regulations.
• Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines.
• Coordinates and oversees special projects, such as construction, remodeling or expansion. Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
• Ensure facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances and laws.
• Serves as MOD (Manager on Duty) as required

Supervisory Responsibilities:
• Manages subordinate supervisors in any of the following departments: Utility, Engineering, Janitorial, Landscape, and Changeover.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with company's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources and in alignment with union contracts; addressing complaints and grievances and, resolving problems.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel.
• Engage in much decision-making that is generally governed by procedure and guided by policy.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Operate a personal computer using CAD, Windows, Microsoft Office including, Word, Excel, and Outlook, and other standard office equipment.
• Work independently, exercising judgment and initiative.
• Work in a fast paced environment.
• Remain flexible and adjust to situations as they occur.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.

Education and/or Experience:
• Bachelor's degree in Business, Facilities Management, Maintenance Engineering, or related field.
• Minimum of 5-7 years facility management experience in a union environment.
• 2-3 years of management experience required.
• Ability to speak and understand Spanish a plus.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Access, and Outlook; Project Management software; List Processing.

Certificates, Licenses, Registrations:
• Must possess a valid California Driver's License.
• Forklift certification preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places and outside weather conditions.


While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places.

I,A3900_2_0
The noise level in the work environment is usually moderate to very loud, depending on the event as well as the location.

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are you salary requirements?


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Facility Operations/Security: Event Guest Relations
Manager, Guest Services - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

 Summary:  The Manager of Guest Services is primarily responsible for developing and achieving all aspects of the Guest Services Business plan to support the overall business strategy of the Company, including leading and directing Guest Services Team Members; Specifically, Ticket Takers, Ushers, Elevator Operators, Ambassadors and First Aid.  

 Key Responsibility Areas:

  • Determines staff hours and number of personnel required for each event.

  • Ownership, promotion and training of all elements of the Elevate program.

  • Prepares work schedules for the Guest Services Team and assigns specific areas for duty.

  • Collaborates with the Director, Guest Experience to investigate complaints from customers and works to resolve the issues in person, over the phone, and by mail.

  • Develops, reviews, and monitors the department budget for efficient operation within budget limitations.

  • Ensures compliance to union contracts, as well as state and federal regulations.

  • Enforces the policies and guidelines of the Safety Program within the department.

  • Selects, evaluates and develops direct and indirect reports (through consistent use of selection processes and situational leadership practices) to develop skills and behaviors in alignment with our company values while managing the human resource assets available within the Guest Services Team.

  • Effectively builds and maintains a high level of morale within the Guest Services Team and promotes an energetic, spirited environment.

  • Works on key initiatives in partnership with other departments operationally relevant to the Guest Services mission.

  • Leads the Guest Services Team by example and consistently demonstrates hands-on customer involvement while effectively promoting teamwork.

    Qualifications:

  • 3 – 5 years of hands-on experience required or equivalent experience accepted; strong preference for experience in the sports industry and/or entertainment industry.

  • Bachelor's degree (B. A.) from a four-year college or university is preferred.

  • Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

  • Ability to complete written reports and correspondence. 

  • Must have strong communication skill and the ability to speak effectively to large groups of customers or members of an organization.

  • Must be proficient with Microsoft Office Suite programs (Excel, Access, and Outlook) and a working knowledge of payroll systems. Experience using TMSS scheduling software is preferred.

  • Demonstrated ability to provide exceptional customer service for all our customers and guests.

  • Must be able to work extended hours including nights, weekends, on-call status, and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.What experience do you have developing and presenting customer service training programs?
2. 2.How do you ensure that staff you are responsible for deliver the level of customer service that you expect of them?
3. 3.What is the largest staff you have supervised?
4. 4.What are the keys to effectively managing a large staff?
5. 5.What are your salary expectations? Please be specific.


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Facility Operations/Security: Facility/Venue Management
Event Manager - Sacramento Kings (Sacramento, CA)

Summary:  The Event Manager will be responsible for all aspects of event management and facility operations as related to event execution.

 Key Responsibility Areas (KRAS):

  • Meeting with clients, promoter representatives, and facility department heads to coordinate event logistics for all arena events.

  • Creating event communication materials, including facility set-up materials, sold maps, event estimates, floor diagrams, dressing room layouts, etc.

  • Creating and explaining event estimates and creating and defending event settlement.

  • Reviewing, interpreting and executing event contracts

  • Assisting client through event contracts maximizing efficiency for both the Arena and its client

  • On-site facility representative for pre-rigs, load-ins, events, and load-outs

  • Coordinating with all internal departments including, BOH Operations, Box Office, Catering, Concessions, Finance, FOH Operations, Marketing, Merchandise, Parking, and Security to ensure smooth event operation.

  • Maintaining communication of deadlines to clients as it pertains to contractual obligations, insurance, pyro permits, etc.

  • Assisting Box Office with creating and maintaining event-ticketing manifests.

  • Coordinating I.A.T.S.E. stagehand calls

  • Coordinating any necessary rental items delivery, operation and return associated with client requests

  • Creating, monitoring, and maintaining event template using TMSS event management software.

  • Assisting in Operations projects when needed

  • Serving as operations liaison for assigned Kings games.

  • Serves as manager on duty as necessary.

  • Various other projects and duties as assigned.

    Qualifications:

  • Bachelor’s degree in Sports Administration/Facility Management, Business Administration, Management or related field. 

  • Two years’ experience in event management or arena facility management.

  • Excellent written, verbal communication skills.

  • Ability to work independently, meet deadlines and anticipate projects

  • Computer experience of MS Word, Excel, Outlook, Power Point, AutoCAD

  • Experience with Event Management Software preferred.

  • The successful candidate must have extraordinary customer services skills and be a strong team player.

  • Must be able to handle multi-tasking under extreme deadline pressure in a fast-paced environment.

  • The candidate must be attentive to details and resourceful in problem solving.

  • The ideal candidate will have exceptional motivation skills and approach each challenge with a positive attitude and enthusiasm.

  • Capable of working extended hours including nights, weekends, and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you applying for this position?
2. What experience do you have coordinating event logistics?
3. What experience do you have creating event communication materials, including facility set-up materials, sold maps, event estimates, floor diagrams, dressing room layouts, etc?
4. Describe your experience with pre-rigs, load-ins, events, and load-outs?
5. What are your career goals 5 years from today?
6. What are your salary expectations?


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Facility Operations/Security: Food/Beverage Management
Assistant Catering Manager - Utah Jazz (Salt Lake City, UT)

The Assistant Catering Manager provides the highest quality food and beverage products while maintaining sales and profitability at or above budget levels.  This position promotes a positive dining experience to guests.  Ensures first class service in a timely manner.  Champion the company’s Mission and Vision, and model the company Values.

Specific Accountabilities and Responsibilities:

  • Protect the moral, legal and financial well-being of the Company
  • Continually teach associates new and better ways of doing business with and emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Continually teach associates new and better ways of doing business
  • Ensure service procedures are correctly followed in all catering functions and that training is an ongoing activity
  • Plans and requests adequate personnel for maximum productivity and guest service
  • Ensures that all dining areas are setup including buffets, complete with decorations
  • Completes all catering billings accurately and in a timely manner
  • Assists Food and Beverage Director in all duties requested
  • Monitor quantity and quality of food being served to our guests
  • Oversee and run offsite events at Larry H Miller owned entities (SL Bees, Megaplex Theatres, etc.)
  • Other duties as assigned

Knowledge and Skills

  • Bachelor Degree in Hotel Management/Food  Services related field with 2-3 years experience preferred
  • Previous training in preparation, portioning and presentation of foods
  • Thorough knowledge of menus and recipes
  • Interpersonal skills
  • Previous managerial experience with multiple locations
  • Must be able to pass a background check

Physical Demands

  • Must be able to lift up to 25 pounds
  • Exposed to continuous walking, standing, twisting
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs
  • Must be able to work in outside conditions, including snow, rain, wind and heat

Language Skills

  • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening and have an acceptable driving history


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Facility Operations/Security: Food/Beverage Management
Assistant Concessions Manager - Utah Jazz (Salt Lake City, UT)

The Utah Jazz and All-Star Catering have an immediate full time opening for an Assistant Concessions Manager.  This position is responsible for assisting the Sr. Concessions Manager and Concessions Manager with running stands during events at the EnergySolutions Arena and Smith's Ballpark.  Champion the company's Mission and Vision, and model the company Values.

Specific Accountabilities and Responsibilities:

  • Protect the moral, legal and financial well-being of the Company
  • Continually teach associates new and better ways of doing business with and emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Is expected to work under the schedule set by the Sr. Concessions Manager including nights, weekends, mornings, evenings, and holidays.
  • The Manager will assist in routine and preventative maintenance of concession stand equipment.
  • Assist the Sr. Manager in coordinating concession operations at our facilities.
  • Ensure the needs and questions of the public are understood and responded to, maintain good public relations at all time.
  • Recruit Non Profit Organizations to fundraise at EnergySolutions Arena and Smith's Ballpark
  • Will be responsible for Quality Assurance program for concessions
  • To inform Sr. Concessions Manager of repairs, issues, complaints by public, etc. Inspect facility for hazards or faulty equipment and ensure repairs are promptly and properly made.
  • Assist in ensuring that staffing levels are appropriate for each scheduled event.
  • Perform maintenance and custodial duties as required.
  • Perform other duties as assigned by the Sr. Concessions Manager.
  • Responsible for maintaining a safe and clean environment.
  • Employ appropriate health standards.
  • Help to supervise concession employees, including disciplinary meetings.
  • Assist in recruiting third party vendors to work at major events
  • Assist with end of night and month end reporting is completed in an efficient manner.
  • Will be responsible for scheduling employees and community groups to staff concessions stands for events.
  • Will provide in stand training for new supervisors, leads and cashiers and ensure that continued training is provided to the same.
  • Other duties as assigned.

Knowledge and Skills

  • Bachelor Degree in Business Management or Food Service equivalent with 2-3 years of concession experience preferred
  • Preference given to individuals with Micros Tangent POS experience
  • Operational skills for concession equipment desired
  • Computer literacy and accounting skills required
  • Demonstrates decision making abilities
  • Has exceptional interpersonal skills
  • Requires working a flexible schedule including nights, weekends, and holidays
  • Can effectively manage up to 300 employees and Community Groups
  • Must be able to travel to different venues in own vehicle
  • Must be able to pass a background check, drug test, and have an acceptable driving record.

Physical Demands

  • Must be able to lift up to 25 pounds continuously
  • Exposed to continuous walking, standing, twisting
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs
  • Must be able to work in outside conditions, including snow, rain, wind and heat.

Language Skills

  • Must be able to communicate in English

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Customer Service--the individual understands his/her role in providing service.
  • Oral Communication--the individual clearly identifies and expresses issues in positive or negative situations.
  • Planning/Organizing--the individual prioritizes and plans work activities and uses time efficiently.
  • Quality--the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Dependability--the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and Security--the individual observes safety and security procedures and uses equipment and materials properly.

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