Current available jobs in Facility Operations/Security:


» Part Time Family Room Greeter - Charlotte Hornets (Charlotte, NC)
» Part Time Family Room Entrance Host - Charlotte Hornets (Charlotte, NC)
» Part Time Event Security Officer - Charlotte Hornets (Charlotte, NC)
» Part Time Event Services Representative - Charlotte Hornets (Charlotte, NC)
» Usher/ Ticket Taker - Part Time/Event Staff - Miami HEAT (Miami, FL)
» Traffic Support Attendant (Part-time) - Phoenix Suns/Sports & Entertainment Services (Phoenix, AZ)
» Director, Operations - Sacramento Kings (Sacramento, CA)
» Senior Operations Manager - Spurs Sports & Entertainment (San Antonio, TX)
» Culinary Engagement Manager - Spurs Sports & Entertainment (San Antonio, TX)
» Conversion Crew Lead - Overnight - Spurs Sports & Entertainment (San Antonio, TX)
» Catering Supervisor - Utah Jazz (Salt Lake City, UT)
» Catering Manager - Utah Jazz (Salt Lake City, UT)



Facility Operations/Security: Event Guest Relations
Part Time Family Room Greeter - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
This position is responsible for greeting the players’ families and guests and issuing the proper tickets and credentials. The Greeter serves as the first point of contact for the guests headed to the Family Room. This individual will be in charge of tickets and additional credentials and coordinate with the Box Office if necessary. The Greeter stays upstairs until the end of the first quarter and then will go down to the Family Room to assist with any guest needs. This individual must be familiar with guest names and faces as well as remembering specific information regarding their Family Room needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Must attend 40 home games
• Welcome guests and families
• Assist guests and family members with any ticketing issues that may occur
• Function as liaison between Basketball Operations department and families and guests
• Ensure only approved guests receive family room credentials

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Ability to multi-task and work in a high stress situation
• Must be able to work all Hornets home games
• Must have strong customer service experience and skills
• Team player, positive attitude
• Ability to work with little supervision

Education and/or Experience
• Degree from an accredited college or university preferred
• Customer Service experience recommended

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Facility Operations/Security: Event Guest Relations
Part Time Family Room Entrance Host - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
This position is responsible for greeting and checking for the proper credentials for access into the family room area. This person will stand at the podium outside the Family Room and assist guests with any requests. This individual must be familiar with guest names and faces as well as remembering specific information regarding their Family Room needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Must attend 40 home games
• Welcome and greet the guests and families
• Verify access for family room area
• Record attendance and report any issues or concerns
• Function as liaison between Basketball Operations department, families, guests and arena partners
• Work with Levy to ensure all food is fully stocked and properly displayed
• Assist with any giveaways during the game

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Ability to multi-task and work in a high stress situation
• Must be willing to perform light housekeeping duties
• Must be professional and maintain confidentiality
• Must be able to work all Hornets home games
• Must have excellent verbal communication and interpersonal skills
• Team player, positive and upbeat attitude
• Ability to work with little supervision and take initiative
• Ability to stand and stay focused and alert for extended periods of time

Education and/or Experience
• Degree from an accredited college or university preferred
• Customer Service experience recommended

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Facility Operations/Security: Security
Part Time Event Security Officer - Charlotte Hornets (Charlotte, NC)

The Hornets Event Staff is currently looking for qualified and responsible individuals for Hornets Sports & Entertainment events for the upcoming Charlotte Hornets season. Interested candidates may apply on-line. All candidates will be subject to a background and reference check.

 

Essential Job Functions: other duties may be assigned

  • Greet and direct all guests to their assigned seating/location

  • Effectively able to read and identify credentials and tickets, with the understanding of proper access to the appropriate area

  • Maintain open and smooth access routes in the voms and throughout the seating area

  • Identify and resolve issues in a timely manner

  • Respond to guests’ request for service and assistance

  • Monitor your assigned area

  • Enforce and uphold integrity of the facility and the event

  • Perform routine search procedures and entrances and exits and ensure that no prohibited items enter or leave Time Warner Cable Arena.

  • Ability to proactively identify and address offensive behavior.

  • Attend and participate in pre-event meetings

  • Receive and act on complaints from guests, clients and employees according to established policies and procedures

  • Enforce policies and procedures throughout the facility on a 24hr 7day a week basis

  • Follow all rules and regulations as outlined in the policies and the procedures manual

  • Aid in direction of orderly evacuation of building

  • Monitors and maintains access control

  • Other duties as assigned by Manager

 

Essential Guest Service Functions:

  • Guest service oriented

  • Respond to requests for service and assistance

  • Anticipates and respond to the guests’ needs in a timely manner

  • Treat all guest in a kind and courteous manner

  • Serve as the Arena’s ambassador for the Security Department

 

Skills and Qualifications:

  • Possess excellent communication skills, oral and written
  • Ability to handle multiple tasks simultaneously
  • Must be able to work independently
  • Guest services and Security experience preferably, however, not mandatory
  • Must be very flexible with the ability  to adapt to different situations

 

Requirements: Minimum

  • High school diploma/ or equivalent
  • The ability to maneuver throughout the building
  • The ability to stand and walk for extended periods
  • The ability to bend, and lift at least 50 pounds and push 70 pounds
  • The ability to work effectively at high altitudes
  • Strive to maintain a safe work environment for self and others
  • Available to work evenings, weekends and holidays
  • Must be able to pass background check
  • Must be willing to work all shifts and days Monday through Sunday
  • Possess excellent communication skills, oral and written
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to handle multiple tasks simultaneously
  • Must be able to work a minimum of 85% of Bobcats games and 75% of all other events
  • Must be able to work independently and use sound judgment

 

Adaptability:

  • Adapts to changes in the work environment
  • Ability to work in inclement weather conditions (within reason)
  • Must be physically capable of walking long distances

 

Communication Skills:

  • Asks key questions to obtain information
  • Speaks clearly, listens and gets clarification
  • Communicates changes effectively
  • Demonstrates accuracy and thoroughness
  • Writes clearly and informatively
  • Able to read and interpret written information

 

Professionalism:

  • Demonstrates neat and professional appearance at all times
  • Follows instructions, responds to management directions
  • Treats people with respect

 

Safety and Security

  • Observes safety and security procedures
  • Reports potentially unsafe conditions
  • Proactively enforces security policies for building

 

Work Ethic

  • Reports to work on time
  • Arrives at meetings and appointments on time
  • Uses time effectively

 


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Facility Operations/Security: Event Guest Relations
Part Time Event Services Representative - Charlotte Hornets (Charlotte, NC)

The Hornets Event Staff are currently looking for qualified and responsible individuals for Hornets Sports & Entertainment events and the upcoming Charlotte Hornets season. Interested candidates may apply on-line. All candidates will be subject to a background and reference check.

 

 

 

UNIFORM ROOM ATTENDANT

  • Maintain accurate inventory of all uniforms and other items in the uniform room
  • Ensure uniforms are clean, damage free and presentable for the staff to wear
  • Document and track uniforms as they are assigned to staff
  • Ensure job codes are accurately posted to correspond with the actual event
  • Ability to consistently perform all daily functions as outlined on the “Daily Checklist” with a keen ability to multi-task
  • Ensure the employee’s break room and locker rooms are clean and stocked
  • Ensure that all resources for the staff, on an event day are prepared, and available for the staff
  • Possess great organization skills and a profound eye for detail
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to work independently, using proper judgment and initiative
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 

 

GUEST SERVICES

  • Work closely with the Guest Service Supervisor to fulfill guests’ requests for service
  • Take initiative to resolve guests’ issues in a timely and professional manner
  • Maintain full knowledge of all arena facilities (general sections, ADA sections, concessions, First Aid, ATM, as well as all radio channels)
  • Ability to adapt to an ever changing environment
  • Serve as a support for the event staff in resolving issues
  • Assist with seat relocation, ADA escort, and other miscellaneous tasks, as needed
  • Ensure that all incidents reports are completed in an accurate and timely manner

  

PREMIUM SERVICES

  • Conduct pre-event suite inspections for all premium locations        
  • Report irregular conditions (broken fixtures, lighting problems, seat complications, etc.)
  • Provide information, direction, and assistance to guests
  • Take initiative to resolve guest issues in a timely and professional manner
  • Maintain full knowledge of all arena facilities (general sections, ADA sections, concessions, First Aid, ATM, as well as all radio channels)
  • Assist with seat relocation, ADA escort, and other miscellaneous tasks, as needed
  • Ensure that all incidents reports are completed in an accurate and timely manner

 

 

ESSENTIAL SKILLS

  • Greet all guests with a smile
  • Guest service oriented
  • Must be able to work in confined spaces
  • Respond to requests for service and assistance
  • Must be flexible and adaptable
  • Anticipate and respond to the guests’ needs in a timely manner
  • Treat all guests in a kind and courteous manner
  • Serve as the Arena’s ambassador for the WOW program
  • Other tasks and duties, as assigned

 

OVERALL SKILLS AND QUALIFICATIONS

  • Must be available to work nights, weekends and holidays
  • Possess excellent communication skills, oral and written
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to handle multiple tasks simultaneously
  • Must be able to work a minimum of 85% of Hornets games and 75% of all other events
  • Must be able to work independently
  • Must be able to lift up to 50 lbs or push up to 70 lbs unassisted
  • Must be able to walk, bend and stand for extended periods.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Facility Operations/Security: Usher/Ticket Taker
Usher/ Ticket Taker - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Primary responsibility is to greet guests, check tickets, and direct guests to their seats. Previous guest services experience a plus, excellent communication skills, and the ability to easily maneuver throughout the Arena. Strong customer service skills preferred.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you bilingual in both English and Spanish?


Apply for this position      |      Go back job listings


Facility Operations/Security: Parking Operations
Traffic Support Attendant (Part-time) - Phoenix Suns/Sports & Entertainment Services (Phoenix, AZ)

Sports & Entertainment Services (SES) is the management company for the facilities that host the following teams: Phoenix Suns, Phoenix Mercury, Arizona Rattlers, and Arizona Diamondbacks.

The SES traffic support services department is hiring Traffic Support Attendants to maintain established policies and procedures that will protect US Airways Center, Chase Field, and Jefferson Street garages along with its assets, employees, and guests for all sports, concerts, and family events.

 Essential duties and responsibilities:

• Directing traffic and guests to entrances, exits, and facilities
• Monitoring restricted parking areas
• Collecting parking fees
• Maintaining a neat and clean environment for our guests

Required skills/qualifications:

• Flexible schedule; must be able to work nights, weekends, and holidays as needed around event schedule
• Ability to work under pressure and stand, navigate stairs, and/or walk for long periods of time
• Must be dependable with excellent guest service skills

The typical report times during the week are between 4:00 pm and 5:30 pm and the starting pay rate is $9.00 per hour.
If you're interested in working for a great company in an entertainment atmosphere we welcome you to apply.

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Sports & Entertainment Services is an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Briefly describe why you think you would be a good candidate for this position.


Apply for this position      |      Go back job listings


Facility Operations/Security: Facility/Venue Management
Director, Operations - Sacramento Kings (Sacramento, CA)

Summary: Under General Supervision is responsible for the daily activities required to run, maintain, and service the arena and/or the events. Acts as liaison between the organization and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to.

Essential Duties and Responsibilities include the following. Other duties may be assigned:


• Directs, supervises and schedules all aspects of Arena Operations, including; Utility, Engineering, Janitorial, Landscape, and Changeover.
• Primary contract administrator for Pest Control, and Waste Services.
• Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
• Implements and updates facility rules, regulations, policies and procedures.
• Provides clear, concise, and timely communication of directives to other departments.
• Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing.
• Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility.
• Authorizes the requisition of equipment and supplies within budget guidelines.
• Provides yearly inventory of all equipment.
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
• Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
• Investigates, analyzes and resolves operational problems and complaints.
• Conducts periodic staff meetings to discuss procedures, problems and policy changes.
• Works closely with the General Manager in the preparation and negotiation of Service Agreements. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
• Negotiates with vendors, unions, contractors and/or service providers.
• Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all company and governmental regulations.
• Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines.
• Coordinates and oversees special projects, such as construction, remodeling or expansion. Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
• Ensure facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances and laws.
• Serves as MOD (Manager on Duty) as required

Supervisory Responsibilities:
• Manages subordinate supervisors in any of the following departments: Utility, Engineering, Janitorial, Landscape, and Changeover.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with company's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources and in alignment with union contracts; addressing complaints and grievances and, resolving problems.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Demonstrate knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Possess skills and experience in contract negotiations, business law, budget preparation, labor relations, union contracts, purchasing procedures and supervising/training personnel.
• Engage in much decision-making that is generally governed by procedure and guided by policy.
• Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
• Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Operate a personal computer using CAD, Windows, Microsoft Office including, Word, Excel, and Outlook, and other standard office equipment.
• Work independently, exercising judgment and initiative.
• Work in a fast paced environment.
• Remain flexible and adjust to situations as they occur.
• Work extended and/or irregular hours including nights, weekends and holidays, as needed.

Education and/or Experience:
• Bachelor's degree in Business, Facilities Management, Maintenance Engineering, or related field.
• Minimum of 5-7 years facility management experience in a union environment.
• 2-3 years of management experience required.
• Ability to speak and understand Spanish a plus.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Access, and Outlook; Project Management software; List Processing.

Certificates, Licenses, Registrations:
• Must possess a valid California Driver's License.
• Forklift certification preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places and outside weather conditions.


While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places.

I,A3900_2_0
The noise level in the work environment is usually moderate to very loud, depending on the event as well as the location.

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change.



Apply for this position      |      Go back job listings


Facility Operations/Security: Facility/Venue Management
Senior Operations Manager - Spurs Sports & Entertainment (San Antonio, TX)

DEPARTMENT: BUILDING OPERATIONS
REPORTING RELATIONSHIP:

REPORTS TO: Director of Facility Services
DIRECT REPORTS: Electricians, plumber, welder, ice tech, painters, carpenters

CAPSULE POSITION DESCRIPTION:

This will be the most senior position reporting to the Director of Facility Services. It oversees and manages all skilled trades in the operations department and the related budgets. It will also monitor and manage service agreements including HVAC, fire protection, and waste removal. Through coordination with the Director of Facility Services, this position will be responsible for managing and overseeing operations special projects, including small renovations and capital projects.

Independent judgment is required to plan, prioritize and organize a diversified workload. The successful candidate will have experience with public assembly facilities operations including but not limited to, electrical, plumbing, HVAC and project management. The skill to handle multiple tasks at one time, possess energy and self-motivation, provide effective staff leadership, and communication is essential. Must have a professional demeanor and maintain an inspired attitude.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self-development.

KRA'S (KEY RESPONSIBILITY AREAS):
1. Lead, direct and manage trades staff
2. Oversee and manage assigned service contracts.
3. Direct and manage small construction/renovation projects from start to finish.
4. Estimate the resources and staffing needed to achieve project goals.
5. Plan and schedule timelines and milestones using appropriate tools.
6. Submit annual budgets to Department Director for review.
7. Ability to maintain confidential documents and files.

Minimum Qualifications:
• 3 years of experience in a supervisory role within an Arena/Stadium/Convention Center operations department.
• Experience and a working knowledge of HVAC systems.
• Experience working with construction and service sub-contractors.
• Ability to read and understand building structural design blue prints.
• Experience with prioritizing and multi-tasking assigned duties.
• High level of interpersonal skills to handle sensitive and confidential situations and information.
• Experience at working both independently and in a team-oriented and collaborative environment.
• Must have strong written and oral communication skills.
• Proficient in Microsoft Office, Excel, Word, and other computer skills as required.
• Persuasive, encouraging, and motivating of direct reports
• Must be able to learn, understand, and apply new industry technologies.
• Must be able to represent Spurs Sport & Entertainment in a professional first class manner consistent with company values with all internal and external parties.

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.
 


Apply for this position      |      Go back job listings


Facility Operations/Security: Food/Beverage Management
Culinary Engagement Manager - Spurs Sports & Entertainment (San Antonio, TX)

DEPARTMENT: SERVICE INNOVATION 

REPORTING RELATIONSHIP:
REPORTS TO: Service Innovation Director
DIRECT REPORTS: Manages Levy DO and Aramark GM Relationships
 

POSITION SUMMARY:
This position is responsible for managing the AT&T Center food and beverage partners and their operational obligations.

The position must also support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collabore with Internal/External Family Members and Demonstrate Ongoing Development.


KEY AREAS OF RESPONSIBILITY, JOB METRICS AND COMPETENCIES:
1) Oversees Levy Restaurants and Aramark F&B Operations. Responsible for ensuring contract obligations are met, and annual strategic goals and objectives are achieved.
2) Attends Levy & Aramark weekly staff meetings and reports key findings and takeaways. Sets follow up action plans and summaries for monthly executive reports.
3) Drives change to improve operational shortcomings and ensure effective leadership is in place.
4) Collaborates with service innovation and premium services to achieve operational objectives.
5) Ensures F&B FAMILY and ELEVATE short term and long term plans are achieved.
6) Manages new product and venue enhancement projects
7) Oversees menu design and approval process


MINIMUM QUALIFICATIONS AND ESSENTIAL FUNCTIONS:
• Must be detail-oriented and highly organized.
• Requires a 3 year minimum of food and beverage management experience.
• Minimum 5 years of professional customer service experience.
• Exceptional interpersonal, leadership and communication skills.
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights.

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.


Apply for this position      |      Go back job listings


Facility Operations/Security: Facility/Venue Management
Conversion Crew Lead - Overnight - Spurs Sports & Entertainment (San Antonio, TX)

POSITION TITLE: Conversion Crew Lead
DEPARTMENT: BUILDING OPERATIONS

REPORTING RELATIONSHIP:
REPORTS TO: Conversion Manager
DIRECT REPORTS: Part-Time Staff

CAPSULE POSITION DESCRIPTION:
This position will be responsible for providing assistance to the Conversion Manager and working along with the Conversion Crew. Responsible for the overall maintenance and repair of the facilities seating and event related equipment. This position will assist in the implementation of a department training program, safety program, and a preventative maintenance plan. Provide assistance as well as direction in the preparation of all events to include but not limited to set-up, operation and tear down. Provide and assist in the coordination between staff, potential client, and promoters as needed for the successful presentation of events. Other duties as assigned.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (KEY RESPONSIBILITY AREAS):
1. Will conduct physical inspections for adherence to AT&T Center standards of productivity, equipment, proper use of materials and equipment, quality control, supply inventory and personal appearance as it relates to assigned staff. 2. Maintain established safety standards. Ensure that all work is preformed in accordance with good industry practices and safety regulations.
3. Review event schedules, maintenance reports, equipment conditions, parts and material inventories and cost to maximize effectiveness of current programs.
4. Evaluate Conversion Staff structure and make recommendations for the best effectiveness of the staff to the Conversion Manager.
5. Delegate responsibilities to subordinates with full recognition that overall accountability is attained and ensure that supervised personnel perform on their own initiative and without prior approval as described in their job description.
 

Minimum Qualifications:
• Three years of Conversion experience required
• High School diploma or GED.
• Ability to prioritize multiple tasks and meet various deadlines simultaneously.
• Demonstrate poise, tact and diplomacy.
• Proper verbal and written communication skills required.
• Strong teamwork aptitude required.
• Able to interpret and read AutoCAD drawings.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please briefly describe your construction or conversion experience.
2. Please provide a brief example of a time where you were able to multi-task and exceed expectations to meet a deadline.
3. Please provide an example of a time where you were responsible for motivating a team to meet a goal. Please include the steps you took and who you involved.
4. Please describe your experience with ice floor or ice rink management.
5. Do you have a flexible availability, including the ability to work evenings, overnight, weekends and holidays as needed?


Apply for this position      |      Go back job listings


Facility Operations/Security: Food/Beverage Management
Catering Supervisor - Utah Jazz (Salt Lake City, UT)

The Catering Supervisor will be responsible to ensure that their assigned club is ready to open at each event. Will be involved in off-site catering as well as in arena events. Will be responsible for setup and teardown as well as presentation. Must be able and willing to step in and help in any areas of the room. Must have a basic knowledge of alcohol laws and be at least 21 years of age. Prior managerial experience in a fine dining atmosphere is a requirement. Champion the company’s Mission and Vision, and model the company Values.

Specific Accountabilities and Responsibilities:

  • Protect the moral, legal and financial well-being of the Company
  • Continually teach associates new and better ways of doing business with and emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Ensures service procedures are correctly followed in all catering functions of the club and other catering events during service times
  • Provides leadership to service procedures to ensure achievement of maximum guest and employee satisfaction
  • Continually teach employees of service, appearance, food, and professionalism standards
  • Communicates with all food service departments during set up and service times
  • Make sure all dining areas with alcohol and food, are in compliance with DABC state liquor laws and Health Dept regulations
  • Plans staffing levels adequately
  • Other duties as assigned

Knowledge and Skills

  • Prior supervisory experience in fine dining environment
  • Must have prior experience in restaurant/club industry
  • Must have food handlers permit and alcohol servers certificate prior to employment
  • Must be able to work nights, weekends, and holidays as well as some daytime events as needed
  • Must be able to pass a background check

Physical Demands

  • Must be able to lift up to 25 pounds continuously
  • Exposed to continuous walking, standing, twisting
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs
  • Must be able to work in outside conditions, including snow, rain, wind and heat

Language Skills

  • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening.


Apply for this position      |      Go back job listings


Facility Operations/Security: Food/Beverage Management
Catering Manager - Utah Jazz (Salt Lake City, UT)

 The Catering Manager provides the highest quality food and beverage products while maintaining sales and profitability at or above budget levels. This position promotes a positive dining experience to guests. Ensures first class service in a timely manner.

 

Specific Accountabilities and Responsibilities:

 

  • Protect the moral, legal and financial well-being of the Company
  • Continually teach associates new and better ways of doing business with and emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Continually teach associates new and better ways of doing business
  • Ensure service procedures are correctly followed in all catering functions and that training is an ongoing activity
  • Plans and requests adequate personnel for maximum productivity and guest service
  • Ensures that all dining areas are setup including buffets, complete with decorations
  • Completes all catering billings accurately and in a timely manner
  • Assists Food and Beverage Director in all duties requested
  • Monitor quantity and quality of food being served to our guests
  • Oversee and run offsite events at Larry H Miller owned entities (SL Bees, Megaplex Theatres, etc.)
  • Other duties as assigned

 

Knowledge and Skills

 

  • Bachelor Degree in Hotel Management/Food Services related field with 3-4 years experience preferred
  • Previous training in preparation, portioning and presentation of foods
  • Thorough knowledge of menus and recipes
  • Interpersonal skills
  • Previous managerial experience with multiple locations
  • Must be able to pass a background check

Physical Demands

  • Must be able to lift up to 25 pounds continuously
  • Exposed to continuous walking, standing, twisting
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs
  • Must be able to work in outside conditions, including snow, rain, wind and heat

Language Skills

  • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening

 


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

NOTE: This web-page does not accept applications and/or resumes for the NBA League Office. If you are interested in career opportunities with the NBA League Office, please click here.

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)