Current available jobs in Retail:




Retail: Apparel
Part-Time Retail Associate - Atlanta Hawks and Philips Arena (Atlanta, GA)

JOB DESCRIPTION

We are looking for enthusiastic and outgoing individuals to work in our Hawks Shop stores for the 2016-17 Atlanta Hawks season. 

RESPONSIBILITIES:

·         Greet, sell and up-sell Hawks merchandise to our guests

·         Assist with guests requests and questions

·         Control and maintain accurate merchandise inventory

·         Promote our brand and product in a positive and enthusiastic manner

·         Assist retail managers and supervisors in store operations

QUALIFICATIONS: Please list both required and preferred qualifications

  • Excellent communication and customer service skills
  • Willingness to learn and be able to work well within a team
  • Previous cash handling experience is preferred
  • Punctuality and reliability is a must

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available between 5:00pm and 11:00pm, at least five days a week?
2. Are you available to work the entirety of the NBA season?
3. Do you have reliable transportation to and from Philips Arena?
4. Are you available on Friday, Saturday and Sunday?


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Retail: Apparel
Ecommerce Warehouse Associate - Cleveland Cavaliers (Cleveland, OH)

Position Location: Cleveland Cavaliers Off-Site Retail Warehouse - 13961 West Parkway Rd, Cleveland, OH 44135

Type of Position: Part-Time, hourly

Position Overview:

Under the direction of the Ecommerce Manager, the Ecommerce Warehouse Associate will assist in all retail e-commerce sales and marketing strategies for the Cavaliers Operating Company (Cleveland Cavaliers, Cleveland Monsters, Quicken Loans Arena, Canton Charge); and maximize online store sales revenue, profits, and operational efficiencies to assure a quality fan and customer retail experience.

Responsibilities:

  • Fulfill client orders accurately and adhere to proper shipping policies for domestic and international orders.
  • Fulfill custom jersey orders using professional heat-pressing equipment.
  • Execute Web store content changes using database management tools.
  • Familiarization with the full lifecycle of website products and product promotions.
  • Collaborate with merchandising team to maintain product pages online.
  • Assist with all retail product web content including product uploads, content changes, customer database maintenance, stock balances and cycle counts.
  • Aid in website merchandising and presentation by placing products in appropriate collections and groupings while maximizing ease and efficiency of browsing and perform quality assurance reviews to ensure website accuracy.
  • Work on special assignments/projects concerning functionality as it concerns merchandising, data management, and operational processes.
  • Handle incoming retail and Web customer service calls and emails. Perform other duties as assigned.

Qualifications:

  • 1–2 years of retail inventory or operations experience in a specialty or department store environment preferred.
  • High school diploma or equivalent education required.
  • Detail oriented with strong organizational skills.
  • Positive attitude and strong work ethic a must.
  • Excellent communication skills.
  • Ability to work independently and responsibly in a fast-paced environment.
  • Computer experience including but not limited to Microsoft Word, Microsoft Excel, Microsoft Outlook.
  • Ability to sit and work at a computer in an office setting for extended periods of time and perform work requiring extended periods of walking and standing, frequent bending, stooping, reaching, lifting, and light load carrying.
  • Ability to work extended hours based on facility event schedules, workload and deadlines.

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Retail: Apparel
Retail Team Member - Cleveland Cavaliers (Cleveland, OH)

Type of Position: Part-time, Union, Hourly and Commission pay for special events/concerts

Position Overview:

Our Retail Team Members are responsibile for delivering an exceptional fan shopping experience at Quicken Loans Arena.  Retail Team Members will achieve goals related to sales, customer service, inventory maintenance, merchandising, and loss prevention.  If you are friendly, energetic, and thrive working in a team environment, this job is for you!

Responsibilities:

  • Provides outstanding customer service.
  • Sells merchandise to fans and customers utilizing Point-Of-Sale (POS) registers.
  • Adheres to strict cash management and handling policies and procedures.
  • Achieves sales productivity and incentive goals.
  • Collects customer information via POS when directed for future sales and marketing initiatives.
  • Accurately checks-in and processes new merchandise (count, hang, ticket, organize, etc…)
  • Merchandises products in a professional and organized manner.
  • Process markdowns and ticket products as directed.
  • Accurately signs and identifies products being displayed and sold.
  • Participates in physical inventories and periodic cycle counts.
  • Accurately accounts for documents and various media in an organized manner.
  • Maintains daily detailed communications with team leader.
  • Executes product transfers as directed.
  • Accurately maintains retail supply and signage inventories.
  • Organizes and preserves retail fixture inventories.
  • Participates in set-ups and tear-downs of fixtures and stands for events and games.
  • Maintains a clean and organized selling location.
  • Provides assistance and training for other team members when needed.
  • Assists team leader with coordination and execution of special projects as directed.
  • Assures protection of company assets while adhering to corporate retail loss prevention policies and procedures.
  • Performs other duties as assigned.

Qualifications:

  • 1–2 years of retail sales experience in a sports or entertainment concession environment preferred.
  • Detail oriented with strong organizational skills.
  • Positive attitude and strong work ethic a must.
  • Excellent communication skills.
  • Ability to work independently and responsibly in a fast-paced environment.
  • Computer knowledge and/or experience including retail point-of-sale registers.
  • Ability to work flexible and/or extended hours based on business needs.
  • Perform work requiring extended periods of walking and standing, frequent bending, stooping, reaching, lifting, and light load carrying.
  • Ability to work majority of regular season games, events and concerts as dictated by job responsibilities and schedule.
  • Ability to work 100% of all marquee events including but not limited to playoffs/post season games.
  • Reads, speaks, and comprehends English effectively.
  • Required to become a member of the affiliated retail union.

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Retail: Apparel
Assistant Team Shop Manager - Quicken Loans Arena (Cleveland, OH)

Position Overview:

Under the direction of the Team Shop Manager, the Assistant Manager will be responsible for assisting with the management of all Quicken Loans Arena Team Shop store retail strategies.  Responsibilities include, but are not limited to, maximizing sales and profit, creating operational efficiencies, hiring, training and development of store team members, providing excellent customer service, protecting and securing company assets, upholding visual standards, and ensuring a quality fan experience.

Responsibilities:

Business Management

  • Assist Store Manager in supervision and direction of Quicken Loans Arena Team Shop team members.
  • Assist Store Manager in analyzing operational efficiencies, customer service levels, product sales/trends.
  • Maintain ongoing communication with Store Manager, buying team, operations team, and retail leadership to assure merchandise consistency and best practices throughout organization.
  • Provide feedback to Store Manager and buying team to assist with merchandise and marketing strategies.
  • Utilize all technological resources and tools to ensure best practices.

Sales/Fan Experience

  • Ensure focus of staff is always sales and fan experience based, support ELEVATE program.
  • Partner with Store Manager to ensure staff is held accountable for achieving daily sales goals.
  • Assist Store Manager in executing corporate and departmental sales and marketing plans.
  • Partner with Store manager in planning and delivery of team meetings.
  • Support and set the example for all sales and fan experience initiatives.
  • Fully trained on all register functions to support flawless POS fan experience.

Human Resources/Team Member Productivity

  • Assist Store Manager with training and developing team members in an effort to assure superior selling, customer service, merchandising, leadership and operational skills.
  • Assist Store Manager in creating monthly team member contests and incentive programs that motivate staff and drive sales.
  • Partner with Store Manager to hold staff accountable for results through recognition, coaching and counseling.
  • Partner with Store Manager to maintain store standards through utilization of all available resources.

Merchandise Operations

  • Ensure merchandising standards and expectations are executed and maintained on a timely basis.
  • Ensure sales floor (including windows, signage, displays) are visually merchandised to corporate standards.
  • Ensure markdowns are completed in a timely and accurate manner.
  • Communicate merchandising needs/opportunities to Store Manager.
  • Support accurate execution of all store shipments from check-in to merchandise placement.

Operations/Loss Prevention

  • Maintain standard operating procedures and partner with Store Manager to hold all team members accountable for compliance.
  • Manage store opening, closing, balancing and banking procedures.
  • Assist Store Manager with strict inventory control standards.
  • Assist Store Manage in training and awareness of staff on loss prevention methods and physical inventory procedures.
  • Assure the focus of the staff is always on accuracy with regards to stock/inventory ownership, store support and customer service.
  • Ensure inventory stock levels are consistently counted for accuracy.
  • Ensure store cleanliness, maintenance and upkeep meets and exceeds the defined standards and expectations.
  • Other duties as assigned.

Qualifications:

  • 4 year college degree preferred but not required.
  • 1-3 years of retail experience concentrated in store management, labor management and/or inventory management (preferably in a sports entertainment, specialty retail store, or a department store environment).
  • Must be customer service oriented with a passion for achieving and operating a highly professional arena/store shopping environment.
  • Familiarity with inventory control procedures and policies.
  • Detail oriented with strong analytical skills.

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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