Current available jobs in Sales, Service, & Marketing:


» Atlanta Dream Manager of Corporate Partnerships - Atlanta Dream (Atlanta, GA)
» Coordinator of Social Responsibility (Community Relations) - Atlanta Dream (Atlanta, GA)
» BEC Marketing Director - Brooklyn Events Center (Brooklyn, NY)
» Director, Entertainment Marketing - Brooklyn Nets (Brooklyn, NY)
» Inside Sales Account Manager, Ticket Sales - Brooklyn Nets (Brooklyn, NY)
» Senior Director, Global Partnerships - Brooklyn Sports & Entertainment (Brooklyn, NY)
» Account Executive, Ticket Sales and Service - Canton Charge (Canton, OH)
» Brand Manager - Chicago Bulls (Chicago, IL)
» Brand Coordinator - Chicago Bulls (Chicago, IL)
» Inside Sales Representative - Chicago Sky (Skokie, IL)
» Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)
» Premium Sales Manager - Dallas Mavericks (Dallas, TX)
» Account Executive - Dallas Mavericks (Dallas, TX)
» Service and Retention Executive - Dallas Mavericks (Dallas, TX)
» Premium Sales Account Executive - Dallas Mavericks (Dallas, TX)
» ACCOUNT EXECUTIVE - DELAWARE 87ERS (WILMINGTON, DE)
» Inside Sales Representative - Denver Nuggets (Denver, CO)
» Premium Partnership Sales Manager - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Director, Partnership Development - Golden State Warriors (Oakland, CA)
» Project Manager, Venue Development - Golden State Warriors (Oakland, CA)
» Sales Manager - Idaho Stampede (Boise, ID)
» Account Executive - Idaho Stampede (Boise, ID)
» Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)
» Group Events Specialist - Indiana Pacers/Fever (Indianapolis, IN)
» Account Executive - Season Tickets - Iowa Energy (Des Moines, IA)
» Account Executive - Group Sales - Iowa Energy (Des Moines, IA)
» Ticket Sales Manager - Los Angeles Clippers (Los Angeles, CA)
» Account Executive - Los Angeles Sparks (Los Angeles, CA)
» Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)
» Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)
» Marketing Analyst - Memphis Grizzlies (Memphis, TN)
» Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)
» Sales Associate - Milwaukee Bucks (Milwaukee, WI)
» Manager, Group Sales and Arena Events - Monumental Sports & Entertainment (Washington, DC)
» Sales Associate - May/June 2015 - Philadelphia 76ers (Philadelphia, PA)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive-Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» New Arena Account Manager, Ticket Services - Sacramento Kings (Sacramento, CA)
» Sacramento Kings Ticket Sales Invitational- Wednesday, May 6 - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Director, Marketing - Sacramento Kings (Sacramento, CA)
» Analytics Specialist (Entry- Level) - Sacramento Kings (Sacramento, CA)
» Director of Group Sales and Service - The New Orleans Pelicans (Metairie, LA)
» Account Executive - Tulsa Shock (Tulsa, OK)
» VIP Services Manager - Utah Jazz (Salt Lake City, UT)
» Vice President of Premium Seating and VIP Services - Utah Jazz (Salt Lake City, UT)
» Account Executive - Group Sales - Utah Jazz (Salt Lake City, UT)
» Manager, Regional Sales - Washington Capitals (Washington, DC)
» Specialist, Guest Services - Washington Wizards (Washington, DC)



Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Atlanta Dream Manager of Corporate Partnerships - Atlanta Dream (Atlanta, GA)

JOB DESCRIPTION

Title:              Atlanta Dream Manager of Corporate Partnerships

Department:   Atlanta Dream Corporate Partnerships

Reports to:     Director of Corporate Partnerships

Type:             Exempt, Full-Time

SUMMARY

This position will be responsible for cultivating and closing multi-year corporate sponsorships for the Atlanta Dream. Primary partnership targets will include local / regional corporate marketing decision makers, government entities, and corporate foundations.  Specifically, the role will sell fully integrated, marketing activation platforms tailored to the objectives and priorities of each individual partner.   The role will manage all aspects of the sales process from lead generation, proposal development, contract negotiations, as well as overseeing “best in class” account management throughout the life of the partnership. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain knowledge and understanding of the industry, relevant categories, and potential partner development

Identify and generate qualified leads and meetings through research, outreach, cold calling and existing relationships

Create and present customized presentations and sales materials based on specific client goals and objectives

Proactively seek input from team and internal operating areas to develop integrated and successful sponsorship activation ideas for potential and existing clients

Manage relationships with sponsors including interaction with clients, their agencies and vendors for development and implementation of their event marketing and promotional activities

Manage sales revenue projections, budgets and management of partnership expenses

Maintain timely and accurate records detailing sales performance, appointment recaps, account management and prospecting activities

Interact professionally and on a timely basis with all internal departments related to corporate partners i.e. ticket sales, marketing, social responsibility, finance, and administration

Supervisory Responsibilities

This position will not have managerial responsibilities

Qualifications and EXPERIENCE

Experience managing the development and implementation of partnership marketing strategy

Strong organizational and problem solving skills

Ability to multi-task in fast-paced client-service environment while meeting deadlines

Excellent written, verbal, and interpersonal communications skills

Must be a team player and have the ability to foster excellent internal and external working relationships

Experience in sports marketing or management, preferred

Demonstrated ability to manage and cultivate relationships

Be able to work a flexible schedule, including nights, weekends, and holidays

College degree, with concentration in marketing, entertainment or sports management preferred

Proficient in Microsoft Word, Excel and Outlook

Knowledge of and passion for Dream/WNBA preferred Certifications, Licenses or Registrations as      

needed to meet education and/or experience.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Community Relations
Coordinator of Social Responsibility (Community Relations) - Atlanta Dream (Atlanta, GA)

ATLANTA DREAM COORDINATOR OF SOCIAL RESPONSIBILITY

JOB DESCRIPTION

Title:                    Atlanta Dream Coordinator of Social Responsibility

Department:       Atlanta Dream Social Responsibility

Reports to:         Director of Broadcast & Communications

Type:                   Exempt, Full-Time

SUMMARY

The Atlanta Dream Coordinator of Social Responsibility is responsible for developing, implementing, and administering the Social Responsibility strategic plans and responsibilities in conjunction with the company’s overall community initiatives. This may include, but is not limited to charity programming, community activities and projects, identifying partnership opportunities, and cultivating business relationship to extend the company’s reach in the community, building fan loyalty, providing value to partners, and promoting ticket sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Build, develop, enhance, and execute programming for key Dream strategic Social Responsibility initiatives such as Dream Cares, Dream Pink, Dream Fit, Inspiring Women, and other platforms.

·       Help to develop and implement a Social Responsibility (SR) strategic plan that in the most effective and efficient manner builds supportive, involved relationships for the team while doing “good” for the community and the business.

·       Build & foster sustainable and authentic relationships with community-based organizations.

·       Activate WNBA programs such as: Breast Health Awareness, Go Green, Fit and WNBA Cares Week.

·       Coordinate appearances for players, coaches, mascot/dance team, staff, and senior management, and owners.

·       Manage the social responsibility calendar while developing a tracking process that allows efficient and accurate reporting of the number and type of appearances completed by the players.

·       Communicate all SR activities to the relevant parties on a daily, weekly, and monthly basis.

·       Organize and implement an annual signature event for the Dream 4 Youth Foundation.

·       Identify potential strategic alliances and strategic projects to fulfill company’s SR initiatives.

·       Work closely with Corporate Partnership department to manage and deliver partner fulfillments.

·       Work closely with Public Relations and Marketing department to ensure all SR efforts are aligned with overall company strategy and communications.

·       Develop and maintain relationships with appropriate community leaders to contribute to the company’s SR and business development efforts.

·       Conduct silent, live and online auctions of Dream autographed memorabilia and fan experiences and further enhance these efforts by conducting a memorabilia exchange with WNBA teams and other professional teams.

·       Prepare, review, and submit reports detailing all community relations programs for review by executive staff.

·       Represent company at public functions relating to SR programs.

·       Develop and execute high-profile community programming initiatives that enhance the Dream brand and create opportunities for positive publicity and corporate involvement.

·       Work closely with senior management on developing plans to build Foundation programming to align with social responsibility initiatives.

·       Work with Digital Team to ensure that community activities are captured and posted to digital platforms and digital publications.

·       Work with players, Dream Elite members, and staff to seek and develop opportunities to support charitable their personal initiatives and events.

·       Develop meaningful community partnerships such as blood drives, food drives, sports equipment drives, neighborhood clean-ups and community group recognition programs.

·       Manage the Dream in-kind donations program and respond to fan mail.

·       Coordinate all team autograph signings and maintain inventory of signed merchandise.

·       Organize and lead employee volunteer program(s) and supervise SR internship program.

·       Manage “Read to Achieve” and “Partnership in Education” programming and seek out opportunities to expand program reach to area youth through schools, libraries, after-school programs and recreation centers.

·       Research, locate and submit appropriate grant proposals that are in line with the mission of Dream 4 Youth Foundation

·       Work with finance department to create and manage department budget

·       Manage the department’s day-to-day activities.

·       Other duties as assigned by manager

Supervisory Responsibilities

This position will not have managerial responsibilities.

QUALIFICATIONS AND EXPERIENCE

·       Bachelor’s Degree from an accredited college/university in Marketing, PR, Journalism or related field

·       Minimum of 2-3 years community relations or non-profit experience

·       Experience dealing with professional sports team business and basketball personnel (Knowledge of and interest in Dream/WNBA is preferred)

·       Excellent communications skills including oral, written and presentation; ability to express ideas clearly and concisely

·       Excellent organizational skills and the ability to multi-task and work in a fast paced environment.

·       Sharp attention to detail and ability to manage multiple projects within deadlines and budget

·       Ability to work in a fast-paced, collaborative, team-oriented environment is a must

·       Ability to work irregular hours, including nights, weekends, holidays

·       Ability to travel as needed, which may include away games, training camp, league events, etc.

·       Ability to maintain confidential and/or proprietary information

·       Proficiency in use of Microsoft Office software suite of products

·       Talented self-starter with an creative mind, strategic ideas, and a focus on achieving excellence

Certifications, Licenses or Registrations

As needed to meet education and/or experience.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
BEC Marketing Director - Brooklyn Events Center (Brooklyn, NY)

I. SUMMARY

The Marketing Director will be responsible for assisting in all applicable marketing functions related to the Barclays Center franchises (hoops, boxing, family and show) and other affiliated properties. The individual filling this position must possess great energy, a good sense of advertising in New York City, organizational skills, and excellent communication skills.

Brooklyn Events Center, LLC is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Manages and coordinates marketing, advertising, and promotional activities including print, electronic, and direct mail outlets for Barclays Center Franchises and other affiliated properties:

·         Assists and implements the development of media/marketing plans for Barclays Center franchises and other affiliated properties;

·         Manages the marketing budget while delivering marketing programs and platforms within the aforementioned fiscal budget;

·         Liaises with media, including broadcast partner and advertising partners;

·         Provides oversight, guidance, and strategic direction to the Marketing Coordinator:

·         Serves as marketing liaison to team’s Partnership Marketing department to create value for team’s sponsors through marketing initiatives for Brooklyn franchises and properties;

·         Serves as the marketing liaison to the team’s Group Sales department to help drive group ticket sales through marketing initiatives;

·         Provides direction to themarketing team for implementation of all internal marketing assets surrounding presale, on sale, and continued promotion of an event;

·         Other duties as assigned by the Marketing department;

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A.     Education and/or Experience

·         Bachelor’s degree required;

·         5-7 years of advertising/marketing experience;

·         Sports and entertainment industry experience preferred;

 

B.     Knowledge/Skills/Abilities

·         Must have the ability to maintain an impeccable professional appearance;

·         Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

·         Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

·         Must have a strong sense of self-awareness and emotional intelligence;

·         Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

·         Must have truly outstanding customer service and interpersonal communication skills;

·         Must have good decision-making skills, solid judgment and interpersonal effectiveness;

·         Must be self-directed and able to work independently;

·         Must be flexible and reliable team player, both within own department and within company as a whole;

·         Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 

·         Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

·         Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C.     Certifications

None required.

IV.  WORKING CONDITIONS

A.     Travel Requirements

Infrequent Traveler (<5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.                   

B.     Physical Demands

This position requires the ability to lift up to 10 pounds.

C.     Work Environment

The incumbent primarily works in an office environment, however, on occasion may be expected to attend Barclays Center games and other events taking place on weekends and holidays.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to five the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.

            


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Marketing
Director, Entertainment Marketing - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Under general direction, this position is responsible for creating and directing all Brooklyn Nets entertainment assets, a staff of 60-85 performers and coaches, which includes the Brooklynettes, the Brooklyn Nets Kids, Team Hype, the Dunking Divas, the NETSational Seniors, the Brooklyn Nets Beats, the in-arena emcee, and the Nets Kid emcee.  In addition, this position is responsible for promoting the growth of Brooklyn Nets entertainment brands through appearance bookings, media coverage, global travel, web and social media features, partnership marketing content, and revenue generating fan experiences. Duties may be expanded to include other critical functions deemed essential by the Senior Vice President of Event Marketing and Community Relations.

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Oversee the selection of choreographers to work with the Brooklyn Nets entertainment teams;

·         Manage the selection and editing of music for all in-game performances;

·         Partner with designers to design and create costuming and footwear for all Nets performers;

·         Research new talent in the music, design, and choreography industries to enhance the Nets entertainment experience;

·         Oversee the selection of National Anthem, Color Guard and Halftime performances;

·         Manage all members of the Game Night Staff;

·         Lead entertainment court rehearsals;

·         Provide direction to all entertainers and game night staff to ensure every contest, performance, and sponsored element is properly executed;

·         Facilitate all entertainment team events on game day, including but not limited to autograph sessions, suite visits, fan meet and greets, partner presentations and appearances, plaza activations, and live merchandise modeling;

·         Ensure entertainers are fully prepared and represent the Nets brand positively at all in-house, sponsor driven, community driven, and out-of-house appearances;

·         Prepare entertainers for all media interviews and appearances to ensure proper representation of the Brooklyn Nets brand;

·         Train entertainers to serve as ambassadors of the Nets and the NBA through global travel on behalf of the team or league;

·         Design all entertainment team marketing materials;

·         Approve Brooklyn Nets marketing materials that feature entertainment assets;

·         Direct annual Nets entertainment team photo shoots;

·         Assist with the creative planning of Brooklyn Nets video shoots;

·         Catalogue all entertainment team images and media coverage;

·         Design and facilitate all updates to brooklynettes.com and other entertainment team websites;

·         Oversee Brooklynettes social media and provide Marketing department with entertainment content for Brooklyn Nets and Barclays Center social media pages;

·         Create and promote unique content for entertainment team presenting partners;

·         Generate and administer the execution of all revenue generating dance events that establish the Brooklyn Nets as the destination for professional level dance training and performance.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions of the position.

A. Education and/or Experience

·         Bachelor’s degree required;

·         5 – 7 years experience in a related position are required

·         5 or more years in a supervisory position;

·         Experience working in the entertainment industry is preferred;

B. Knowledge/Skills/Abilities

·         Must have excellent interpersonal skills and the ability to maintain positive and supportive working relationships;

·         Must be willing to multi-task, handle multiple projects at once, be self-directed, work independently and handle creative direction/feedback;

·         Must be able to adapt to situational changes and schedule or accommodate changing needs;

·         Must have strong management skills and the ability to oversee multiple departments and projects at one time;

·         Must demonstrate success in budget management and control;

·         Must be comfortable with engaging in a variety of communicative modes (verbal, non-verbal and written) and be attuned to others through active listening and display other strong communication skills; 

·         Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships; a strong sense of self-awareness and emotional intelligence is imperative;

·         Must have knowledge of the Brooklyn Nets brand and entertainment department philosophies;

·         Must be able to work well in a collaborative group environment, be a flexible and reliable team player (both within own department and within company as a whole);

·         Must be able to maintain confidentiality and use discretion when handling sensitive information;

·         Must have truly outstanding customer service and interpersonal communication skills;

·         Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

·         Must have superior organizational skills and be comfortable with Excel;

·         Must be able to work extended and/or irregular hours including nights, weekends and holidays, as needed;

C. Certifications

None Required.

 

IV. WORKING CONDITIONS

A.     Travel Requirements

Frequent Traveler (20-50 %travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay for one or more nights.                  

B.     Physical Demands

This position requires the ability to lift up to 25 pounds.

C.     Work Environment

He/she will be expected to attend all games at Barclays Center, as well as other events that may take place on weekends and/or holidays. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to five the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.

            


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Inside Sales Account Manager, Ticket Sales - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Brooklyn Nets seeks an Inside Sales Account Manager (s) to participate in an 11-month intensive entry-level sales program during which he/she will prospect and sell all season ticket plans offered for Brooklyn Nets at Barclays Center in Brooklyn, NY. Position participates in special projects/project team(s) as assigned, to identify potential customers within the metropolitan area and support overall departmental objectives. 

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Generate ticket sales revenue by cold calling area companies and individuals to set up face-to-face appointments and finalize sales of Brooklyn Nets All Access Passes, Full Season and Partial Season ticket plans, as well as other Barclays Center events;

·         Generate leads by researching prospective clients within the metropolitan area and generating referrals;

·         Achieve and exceed monthly and annual individual goals set by the Manager of Inside Sales;

·         Attend Brooklyn Nets home games to promote the team, entertain prospective clients, and/or staff a ticket sales table on the concourse for in-game selling of ticket plans;

·         Attend special Brooklyn Nets events such as Barclays Center Business Alliance meetings and other lead generating networking events in the region;

·         Responsible for making 80-100 phone calls per shift.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty exceptionally.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience

·         Bachelor’s degree required;

·         Sales experience is a plus;

·         Competencies in face-to-face presentations and event selling;

·         Proficient with Microsoft Office, Outlook and related software skills;

·         Strong time management and organizational skills;

·         Excellent verbal and written communication skills, exuding a high level of energy and enthusiasm; 

·         Excellent telephone manner.

B. Knowledge/Skills/Abilities

·         Must have the ability to maintain an impeccable professional appearance;

·         Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

·         Must have a strong sense of self-awareness and emotional intelligence;

·         Must be able to maintain confidentiality and use the utmost discretion when privy to sensitive information;

·         Must have truly outstanding customer service and interpersonal communication skills;

·         Must have good decision-making skills, solid judgment and interpersonal effectiveness;

·         Must have an interest and ability in serving others as one of the primary functions of their job;

·         Must be self-directed and able to work independently;

·         Must be a flexible & reliable team player, both within own department and within the company as a whole;

·         Must have a high level of communication skills and be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, written, face-to-face, over the phone, etc.) and being attuned to others through strong active listening skills; 

·         Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

·         Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

·         Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C. Certifications

None required.

IV. WORKING CONDITIONS

A.     Travel Requirements

Frequent Traveler (10 – 50% travel), the bulk of which is within the New York metropolitan area.

                       

B.     Physical Demands

This position requires the ability to lift up to 10 pounds.

C.     Work Environment

The incumbent primarily works in an office environment, however is expected to attend Brooklyn Nets games and other special events. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Sales & Marketing Management
Senior Director, Global Partnerships - Brooklyn Sports & Entertainment (Brooklyn, NY)

I. SUMMARY

The Director, Global Partnerships will be responsible for prospecting, pursuing, and developing new sponsorship partnerships for the Brooklyn Nets, Barclays Center and other affiliated properties.  The incumbent must possess great energy, a strong sales background, and excellent communication skills. This position reports directly to the Senior Vice President of Global Partnerships.   

Brooklyn Sports & Entertainment is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Develops, manages, and nurtures new integrated business partnerships to accomplish sales goals;

·         Creates and effectively maintains reporting documents in an organized manner;

·         Prospects, pursues and develops new business accounts and categories;

·         Pursues sponsor partner prospects;

·         Assists in asset identification and creation and provides leadership in the creation of sales materials;

·         Integrates, aligns and executes the Sponsorship Sales goals;

·         Explores and grows the client account list leveraging creative ideas for lead generation;

·         Attends network and promotional events to develop and maintain contact with potential clients and professional bodies;

·         Proactively seeks and cultivates international business relationships;

·         Takes accountability in reaching individual, team, international, and inventory budgets on an annual basis;

·         Focuses on the development of specific inventory developing ways, such as packaging techniques and new/soft inventory to better exceed targeted sales goals;

·         Contributes to any efforts, thoughts or actions used to boost overall revenue for the organization;

·         Monitors the competitive marketplace, including local and national sports and entertainment properties;

·         Develops new revenue streams utilizing “soft” inventory and creating new programs, which may include third party representation of other properties;

·         Other duties as assigned.

 

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A.    Education and/or Experience

·         Bachelor’s degree required;

·         8+ years of experience in Partnership Sales (Special emphasis in social platforms, non-traditional sales and agency relations);

·         Management/Supervisory experience preferred;

·         Major league sports and/or larger venue/arena industry experience preferred.

B.     Knowledge/Skills/Abilities

·         Must have advanced internet navigation skills as well as strong proficiency with Photoshop, Excel, PowerPoint, Outlook and Word software;

·         Must have superior media, web and digital expertise;

·         Must be self-confident, resilient and possess a high level of enthusiasm;

·         Must be dynamic, forward-thinking, extremely analytical and well organized;

·         Must have strong strategic thinking and planning skills;

·         Must have the presence, visibility and record of accomplishment which will enable him/her to immediately establish credibility both within the organization and with individuals outside;

·         Must have the ability to rise to a challenge and provide the hard work necessary to succeed;

·         Must possess problem solving capabilities to address and resolve issues. When necessary, he/she will be a tough and effective negotiator, comfortable in both complex negotiations as well as sophisticated business situations;

·         Must have well-developed interpersonal skills and the ability to connect to a wide variety of audiences, demonstrating strong communication skills;

·         Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;

·         Must have the ability to gain and enhance the respect and trust of superiors, peers, subordinates, customers and the investment community. Most importantly, the ideal candidate will be ethical and have an unquestioned level of personal and professional integrity;

·         Results and bottom-line oriented yet sensitive towards people and values;

·         Must have the ability and willingness to maintain an impeccable professional appearance;

·         Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

·         Must have a strong sense of self-awareness and emotional intelligence;

·         Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

·         Must be a flexible and reliable team player, both within own department and within company as a whole;

·         Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

·         Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C.    Certifications

None required.

IV. WORKING CONDITIONS

A.    Travel Requirements

Infrequent Traveler (<5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.          

B.     Physical Demands

This position requires the ability to lift up to 10 pounds.

C.    Work Environment

The incumbent primarily works in an office environment, however, is expected to attend Brooklyn Nets games and other events at Barclays Center, which may include those on evenings, weekends and/or holidays as required. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales and Service - Canton Charge (Canton, OH)

Overview:  The Canton Charge (NBA Development League), operated by the Cleveland Cavaliers, is seeking an experienced and motivated Ticket Sales and Service Account Executive to maximize revenue through selling and servicing new and existing full memberships, partial plans, groups and premium ticket packages. This is a full-time position, with health insurance and other great benefits. The Charge offices are located in the Canton Memorial Civic Center. 

Responsibilities:

  • Generating new ticket package sales through phone prospecting, outside appointments and building tours. Upselling current partial plan holders to full season ticket packages.
  • Prospecting new ticket package sales opportunities through cold calls, referrals and networking events.
  • Setting meetings with key decision makers of community and corporate groups.
  • Developing professional relationships with current clients for group outing renewals and referral leads. 
  • Providing a high level of service to all accounts including retention of assigned accounts.
  • Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc.
  • Must meet all predetermined activity and sales goals.
  • Assisting with creative concepts for production of group sales materials including brochures, flyers and all other support materials.
  • Must have the ability to handle multiple projects.
  • Assist with other duties as assigned
  • Must be available to work all home games

Education and Experience: 

  • Previous internship or work experience within the sports industry.
  • Bachelor’s degree
  • Minimum of 1-2 years of sales experience (ideally with a sports franchise) with a proven track record in a high volume sales environment.
  • Relationship selling experience is a plus.
  • Computer literacy required.
  • Position requires excellent communication skills, both oral and written.
  • Competitive nature and a contagious, positive attitude.
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales.
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry.
  • Willingness to work nights and weekends.
  • Ability to work effectively as part of a team.
  • Willingness to travel.

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

Go back job listings


Sales, Service, & Marketing: Consumer Marketing/Brand Management
Brand Manager - Chicago Bulls (Chicago, IL)

DESCRIPTION:

The Chicago Bulls are looking for a passionate, creative, and high-energy Brand Manager. This person will be a key contributor to a collaborative team that identifies opportunities to maximize impact and ensure brand consistency across channels.  

The Brand Manager will support the roll out of organization-wide initiatives and facilitate the development of strategic partnerships that grow the Chicago Bulls brand. The ideal candidate will have experience in a marketing, agency or branding capacity, have strong interpersonal skills, and be able to thrive in a fast-paced environment.

RESPONSIBILITIES:

  • Manage key short and long term brand initiatives such as Signature Series Nights, All-Star Balloting, See Red, the Home Opener and All Summer campaign; lead a cross-functional group, delegate tasks, facilitate meetings, develop detailed strategic work plans and ensure projects stay on course.
  • Responsible for schedule creation, rotation, management of trade and trafficking of all TV and radio spots for pre-season and regular season.
  • Manage Retargeting and Paid Search efforts throughout the season; provide insight and adapt spend, formalize creative and rotation to adhere to best practices.  Act as primary liaison with Ticketmaster. 
  • Create partnership overview documents for Corporate Partnerships and supplementary presentation and support materials to bring new concepts to life.
  • Create and maintain a Fan Dashboard that incorporates team and league research in collaboration with the Analytics department.
  • Manage marketing retail plan working closely with a cross-functional retail team. Support the growth of retail offerings across in-game, social, broadcast and grassroots channels.
  • Act as a resource for the Branding & Communications and Corporate Partnerships team; attend and present at production meetings. 
  • Support the internal process for building new and integrated partnerships; cultivate and facilitate idea generation from key internal contributors.
  • Work collaboratively with the Creative, Digital, PR, Corporate Communications, Community Relations and Game Entertainment departments to integrate brand assets throughout Bulls owned and earned communication channels.
  • Manage and track brand initiative(s) effectiveness; communicate results and progress to internal audience.
  • Monitor industry trends to identify real-time opportunities to engage fans.

SKILLS & EXPERIENCE:

  • Proven experience in branding, marketing, digital, advertising and corporate partnerships
  • Ability to build project work plans, manage a budget, lead brainstorming meetings; gain consensus
  • Must be comfortable working in a flexible work environment, possess strong prioritization and time management skills and have the ability to work within a fast-paced, deadline-driven environment
  • Proactively identify, prioritize and drive project resolution when challenges arise
  • Uses best practices to improve processes and collaboration
  • Excellent interpersonal skills with the ability to communicate effectively verbally and in writing with all levels within the organization
  • Convey leadership qualities and a team player disposition

OTHER QUALIFICATIONS:

  • Bachelor’s degree
  • 4-7 years of relevant marketing, agency and/or sports marketing experience
  • 2-3 years Project Management experience 
  • Passion and understanding of branding/brand building
  • Strategic mindset and ability to translate strategy into actionable plans
  • Strong collaborator with excellent communication skills, both written and oral (writing samples required)
  • Strong presentation skills
  • Must have reliable transportation to travel to and from events
  • Ability to work flexible hours, nights, weekends

TO APPLY: 

  • Apply with a resume and cover letter via this site.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 4-6 years of relevant marketing, agency and/or sports marketing experience? [Yes/No]
2. Do you have 2-3 years of Project Management experience? [Yes/No]
3. Do you have experience working in brand development? [Yes/No]
4. What type of companies do you have experience working on?
5. If requested, can you supply writing samples that would lend itself to this role?
6. What job responsibilities do you excel at?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Consumer Marketing/Brand Management
Brand Coordinator - Chicago Bulls (Chicago, IL)

DESCRIPTION:

The Chicago Bulls are seeking a highly motivated, organized and creative person to fill the position of Brand Coordinator. The ideal candidate will be detail- and deadline- oriented and thrive in the fast-paced environment of a professional sports organization.

The Brand Coordinator will collaborate with departments across the Bulls Front Office to support the activation of team initiatives, advertising, event and grassroots projects aimed at reaching and connecting with new and existing fans.

RESPONSIBILITIES:

  • Hands-on involvement in a variety of brand initiatives; ability to develop timelines, schedule and recap production meetings, request and implement creative and promotional elements.
  • Serve as point-of-contact for broadcast partners for in-game TV and radio drops.  Develop rotation, copy and fulfill graphic needs.
  • Lead the coordination of grassroots events specifically Road Watch Parties, Fan Fests and off-season outreach; work closely with Game Entertainment and Corporate Partnerships to maximize allotted budget, supply branded elements and activate promotional plan.
  • Responsible for ordering and managing inventory of event giveaways, signage, collateral and fulfillment of all contest prizing.
  • Responsible for tracking all invoices and expenses against designated budget.
  • Support activation of monthly retail calendar; provide in-arena graphic and merchandise needs collaborating with a cross-functional retail team. 
  • Manage development and quarterly updates of the org-wide Activation Timeline.
  • Support Brand team with the development of presentations, special projects and coordination of group meetings.
  • Develop detailed recaps for org-wide initiatives aimed at providing a snapshot of the team’s efforts, impact and key insights from the activation.
  • Participate in the development of strategy, activation, advertising, retail and miscellaneous branding related efforts.

SKILLS & EXPERIENCE:

  • Ability to handle numerous tasks simultaneously, manage a project from design to completion, and deliver an outstanding work product
  • Proactively identify, prioritize and drive project resolution when challenges arise
  • Ability to understand and build project work plans, follow a budget; capture key takeaways from brainstorming meetings
  • Use best practices to improve processes and collaboration
  • Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing with all levels within the organization

OTHER QUALIFICATIONS:

  • Bachelor’s degree
  • 2-3 years professional work experience in a marketing, advertising, project management or public relations capacity
  • Project management material and writing samples required
  • Highly proficient in Word, Excel, and PowerPoint
  • Strong presentation skills
  • Must have reliable transportation to travel to and from events
  • Ability to work flexible hours, nights, weekends

TO APPLY:

  • Submit your cover letter and resume via this posting

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2-3 years of professional work experience in a marketing, advertising, project management or public relations role? [Yes/No]
2. Do you have professional work experience building timelines, work plans and presentations? [Yes/No]
3. If requested, can you supply writing samples that would lend itself to this role? [Yes/No]
4. Are you available to work nights and weekends to support grassroots events? [Yes/No]
5. How many years of experience do you have in prep and onsite event-coordination?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Chicago Sky (Skokie, IL)

The Chicago Sky is looking to hire part-time Inside Sales Representatives for the 2015 season for immediate start. Reps will be responsible for soliciting new season tickets, group tickets and premium seating business by telephone, email, and face-to-face meetings. Each rep is expected to make a minimum of 75 phone calls per day. Representatives are required to follow up with their leads in a timely manner, service all incoming requests for season and group ticket information, and provide additional support to the Ticket and Service departments when necessary.  Hours will be flexible with a maximum of 28 hours per week and the position will located at the Sky front offices in Skokie. Hours may also include evenings, weekends, and holidays (e.g. game days, ticket sales events). Reps will be paid $8.25 per hour plus commission and a bonus structure for achieving ticket sales revenue goals. Although there are no guarantees for full-time employment once the program ends, individuals who excel will be considered for future Account Executive positions.

QUALIFICATIONS
• Currently have or pursuing a Bachelor’s degree in sports administration, business, advertising, marketing, communications, or liberal arts degrees are preferred
• Interest in building a career in sales
• Excellent verbal and written skills
• Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
• Sales experience, although not required, is very helpful
• Ability to work flexible hours including, but not limited to, evenings, weekends, and holidays 

Please submit your cover letter and resume for consideration.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience? If so, explain
2. Do you have previous work/internship experience in sports? If so, explain


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)

Do you think you are the right fit? We are looking for an aggressive, self-starter with a proven track record of success, selling in any industry!

This is your chance to get your foot in the door of a professional sports team owned by one of the largest gaming facilities in the world, Mohegan Sun! We now have two professional sports teams - the Connecticut Sun - WNBA http://www.connecticutsun.com and the New England Black Wolves - NLL (Professional Men's Indoor Lacrosse) http://www.blackwolves.com.

Qualified candidate will sell season, group, flex and individual tickets to the public and via partnerships with sponsors, vendors, local and regional corporations within an assigned territory. Will follow-up on all leads, however, will primarily make cold calls and develop relationships/partnerships with regional civic and corporate clients to generate contacts, formalize proposals and interact with diverse levels of individuals.

Meets individually established sales objectives and performs other related duties as assigned while promoting superior customer service. Position pays a base salary plus commission, with built in growth and earning potential with each year of service.

Minimum Qualifications: Bachelor’s degree required and/or at least 2 years of previous professional sales experience. Must have experience formalizing sales proposals. Must possess excellent customer service skills and intermediate computer skills. Ability to work long and unusual hours including late nights, weekends and holidays.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 2 years of sales experience.
2. Yes/No: Are you willing to relocate to Southeastern Connecticut.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Premium Sales Manager - Dallas Mavericks (Dallas, TX)

 The ideal candidate has a proven track record of producing strong sales results while building solid long term client relationships. Outstanding written and verbal communication skills, a competitive personality, and a background as a dynamic high volume sales associate/manager are necessary. Main responsibility will include selling and managing a team of account representatives selling a full menu of ticket products, including, but not limited to, long term suites, theater boxes, premium season ticket packages and corporate ticket block programs.

Minimum Requirements:
• Excellent communication skills, both written and verbal.
• Strong work ethic and drive to excel.
• Highly motivated individual with a strong desire to build a career in premium sales.
• 5+ years of outstanding performance in commission-based sales position.
• Maintain computerized records of all touch points with clients and prospects with Salesforce.
• Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events.
• College degree preferred.
• Some management experience required.

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.

EOE


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Dallas Mavericks (Dallas, TX)

If you have excellent written and verbal communication skills, a competitve personality, and a proven track record of sales success in a dynamic, high volume sales environment, we invite you to apply for this exciting ticket sales position. Main responsibility will include selling a full menu of ticket products, including, but not limited to, season ticket packages, group tickets and nightly suite options.

Minimum Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong work ethic and drive to excel.
  • Highly motivated individuals with a strong desire to build a career in ticket sales.
  • 2+ years of outstanding performance in commission-based telemarketing or sales position.
  • Maintain computerized records of all touch points with clients and prospects with our CRM system.
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events.
  • College degree preferred.

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.

EOE


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Client Relations/Customer Service
Service and Retention Executive - Dallas Mavericks (Dallas, TX)

Position Overview:
This position is responsible for the servicing and retention of an existing season ticket account base and generating new business revenue from existing and new accounts through the sale of season tickets, partial plans, group tickets and premium inventory. Position will be focused on maintaining and increasing the overall season ticket renewal percentage of the organization.



Essential Duties and Responsibilities:
- Meeting or exceeding aggressive daily call volume goals
- Developing beneficial relationships with current and new accounts in order to provide a positive experience and generate repeat business
- Achieving or exceeding yearly renewal and sales goals
- Attending sales and service related team and community functions to generate and maximize prospective sales opportunities
- Consistent and disciplined approach to reach frequent touchpoint goals for assigned accounts
- Travel required to visit clients throughout Dallas and surrounding areas
- Maintaining accurate records of all clients and new prospects with our CRM system
- Working during games to provide customer service to season ticket holders
- Performing other duties as assigned by management

Required Skills and Qualifications:
- Bachelors degree from an accredited college or university in Sports Management, Business, Marketing or related field
- 2 or more years of proven sales and/or customer service experience or currently in a full-time sales or service position within a sports organization
- Excellent customer service skills
- Proven track record of achieving sales and service goals and maintaining consistent success
- Outgoing personality and excellent relationship building skills with the ability to build relationships via phone calls and face to face meetings
- Positive demeanor to handle and resolve customer concerns as they become present
- Ability to take initiative and dedication in achieving objectives and goals
- Strong work ethic a must
- Must have a team player mentality to ensure everyone is focused on achieving common goals and objectives
- Excellent communication skills including written and verbal
- Ability to attend all home games and work extended hours including evenings, weekends and holidays
- Dependable and professional attitude to always provide a positive image of the organization


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Sales
Premium Sales Account Executive - Dallas Mavericks (Dallas, TX)
  • Description

    If you have a competitive personality, a proven track record of success in sales and excellent communication skills, we invite you to apply for this premium ticket sales position.  Main responsibility will be selling premium ticket products, including season ticket packages, theater boxes, nightly suite rentals and season suite leases.

    Job Expectations:

  • Prospect and cold call companies for new business development opportunities, selling either face-to-face or over phone.
  • Meet weekly outside sales appointment expectations, setting face-to-face meetings with business owners and C-Level executives.
  • Accountable for structuring weekly out-of-office presentations and submitting all required reports on time.
  • Meet weekly outbound call expectations.
  • Target individual game ticket buyers in premium locations and discuss season ticket opportunities.
  • Entertain premium prospects at creative events and also during games at American Airlines Center.
  • Dedicated to continual education of the sales process and implementing strategies from training into daily sales efforts.
  • Responsible for meeting and exceeding all individual and department goals.
  • Continually bring new ideas and initiatives to management to help better the entire sales department.

Minimum Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong work ethic and drive to excel.
  • Strong background in selling premium tickets.
  • Highly motivated individual with a strong desire to build a career in ticket sales.
  • 2+ years of outstanding performance in commission-based sales position.
  • Maintain computerized records of all touch points with clients and prospects with our CRM system.
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events.
  • College degree preferred.

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 2-3 years of Ticket Sales experience?
2. (Yes/No) Do you have experience selling high-end premium inventory?
3. (Yes/No) Do you have experience with face to face appointments?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - DELAWARE 87ERS (WILMINGTON, DE)

Account Executive – Delaware 87ers (Wilmington, DE)

The Delaware 87ers are looking to add an outgoing and driven Account Executive to their staff for the 2014-15 NBA Development League season. This position will work directly with the entire ticket sales staff to generate multiple ticket packages and group ticket sales. The Account Executive should have excellent people skills, time management and be highly organized. He/She must also be prepared to work long hours and maintain a professional attitude and appearance. Candidate must be a team player willing to help out wherever they are needed including other departments in the organization.
 

DESCRIPTION: The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The AE will also sell new group accounts to decision makers within businesses and non-profit organizations


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).


IDEAL CANDIDATE:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.


COMPENSATION: The compensation will depend on experience. Salary + Commission
 


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Denver Nuggets (Denver, CO)

OVERVIEW:

The Inside Sales Representative position focuses on selling season tickets, mini-plans, various ticket packages, and group tickets for the Denver Nuggets.  In addition, this entry-level position concentrates on training, sales skills and developing experience in the competitive industry of sports and entertainment.  The position pays an hourly wage plus commissions, and includes medical benefits. 

MINIMUM POSITION RESPONSIBILITIES:

  • Generates revenue selling ticket packages for the Denver Nuggets

  • Prospects, networks, and sells group ticket packages.

  • Meets or exceeds weekly and monthly sales goals

  • Calls past customers to generate sales

  • Cold-calls new sales leads to generate sales

  • Conducts appointments with prospective clients

  • Provides phone support and follow-up of ticket sales marketing campaigns

  • Maintains detailed records of clients and prospects in the CRM system

  • Staffs sales tables at various games and events

  • Other duties as assigned

    MINIMUM POSITION QUALIFICATIONS:

  • Bachelor’s degree or equivalent combination of education and experience

  • Possesses a friendly and professional telephone manner

  • Strong verbal and listening skills

  • Strong desire to start a career in the sports industry

  • Works well in a team environment

  • Demonstrates a positive  and professional attitude at all times

  • Ability to maintain a flexible work schedule (evenings and weekends)

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards

     

    PREFERRED POSITION QUALIFICATIONS:

  • Strong computer skills

  • Advanced phone sales training

  • Team and League knowledge


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Sales
Premium Partnership Sales Manager - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.

As the Premium Partnership Sales Manager, you will sell a comprehensive array of Palace Sports & Entertainment Premium Seating and other ticket-related products for all of our venues, with a strong emphasis on contractual suite leases, courtside seats, and individual suite rentals. Other products include, but are not limited to, season ticket sales, partial ticket plans, and group sales and in addition to The Palace, other venues include the DTE Energy Music Theater and the Meadow Brook Music Festival.

WHAT YOU’LL BE DOING

  • Selling new (and/or) contractual suite leases, single game suite rentals, and courtside seats to both corporations and to the general public with emphasis on the premium portion of the business plan for both Pistons and non-basketball related events.
  • Implement and demonstrate outbound sales efforts by using sales and service best practices in prospecting, networking, lead generation, referral gathering, data capture and personal database management.
  • Generate a pre-determined minimum number of weekly out-of-office appointments, as well as in arena “face-to-face” meetings, to create new business opportunities.
  • Provide a superior level of customer service to all clients, prospects, and fans.
  • Continually create and implement unique sales strategies, ideas, and programs as a means of producing new business opportunities. 

WHAT WE’RE LOOKING FOR

  • A BA/BS from an accredited university.
  • A minimum of two years of successful sales experience, regardless of previous industry.
  • An established network of clients in the Detroit Metro area is preferred, but not necessary.
  • An aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude, and maximizes opportunities to increase revenue potential.  
  • Strong organizational skills with an attention to detail and a proven ability to handle multiple priorities with tact and patience in a fast-paced environment.
  • Impeccable communication skills, both written and verbal, with the ability to communicate effectively with all levels of the organization and all types of clients.
  • A team-improver that is willing and able to work flexible hours, including nights, weekends, and holidays in our non-stop, but always exciting industry.
  • Proficient in a variety of software applications (Excel, PowerPoint, etc.) and ticketing and sales management technology (SalesForce, Archtics, etc.).

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Sales
Director, Partnership Development - Golden State Warriors (Oakland, CA)

About the Position

We have an opportunity for a qualified and innovative Director of Partnership Development. We are looking for a candidate with a deep commitment and experience in the upsell and renewal sales process. Additionally, this candidate will be required to deliver excellent customer service to our corporate partners, while assisting with the implementation of their contractual assets. The successful candidate will have the ability to thrive in a high pressure, fast-paced, competitive environment, and will foster a positive attitude while being an integral team member.

This is a full-time position reporting to the Senior Director, Partnership Development and is based in Oakland, CA.

Key Responsibilities

  • Own and drive the renewal process; work to achieve and meet thier individual and group quota provided at the start of each fiscal year
  • Leverage organizational resources to drive retention strategies for customer renewals
  • Identify upsell opportunities for assigned corporate partner accounts
  • Fulfill sponsorship agreements by working closely with other departments to ensure a high level of execution and customer service
  • Work in conjunction with various departments to ensure fulfillment of all client deliverables
  • Evaluate current partner activation plan and provide recommendations on how to better develop the partnership across a 365 day platform
  • Effectively build and sustain strong  partner relationships
  • Implement new strategies and methodologies based on research, data, success rates, and market trends to ensure 100% customer satisfaction
  • Oversee assigned departmental projects which could include: NBA financial reporting, LED and signage tracking, radio/broadcast management, etc.
  • Plan and execute events, promotions and VIP experiences
  • Attend all home games and special events

Required Experience & Skills

The successful candidate in this position must be an innovative and resilient professional with determination, fortitude, commitment and the following:

  • Bachelor’s degree required
  • Minimum of seven (7) years of corporate sponsorship and/or account management experience; sports sponsorship preferred
  • Minimum of three (3) years of sales experience
  • Strong leadership, teamwork and relationship-building skills
  • Excellent written, verbal and interpersonal communication skills
  • Basic understanding of social media marketing and the digital space
  • Ability to be proactive and flexible in the face of change and last minute requirements
  • Ability to maintain a flexible schedule – evenings and weekends may be required 
  • Knowledge of all the Microsoft Office applications

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Consulting/Strategic Planning
Project Manager, Venue Development - Golden State Warriors (Oakland, CA)

The Golden State Warriors are looking for a manager to join our internal venue development/project management team.  The individual in this position will be an integral contributor to the project management team throughout the development of the planned San Francisco arena project and will focus on the evaluation and implementation of a broad range of strategic and financial initiatives at the intersection of the GSW business operations and arena development teams.

This is a newly created position based in San Francisco, CA.

Key Responsibilities

  • Support, coordinate, and monitor day to day design development activities
  • Support, coordinate, and monitor day to day pre-construction and construction activities
  • Support the entitlement process
  • Act as liaison to internal and external stakeholders on issues related to project design and construction
  • Identify and resolve issues related to project design and construction based on detailed analyses of cost, schedule, revenue, and guest experience impacts
  • Manage projects relentlessly and professionally, from project planning and initiation through implementation and closure, assuming accountability for all project results
  • Facilitate discovery sessions on the project and turn the data gathered in these sessions into functional requirements
  • Facilitate sessions with project stakeholders to outline scope, goals, deliverables, resource needs, and timelines
  • Track project costs, budget, and schedule related to specific assignments

Required Skills and Experience

  • Five (5) to ten (10) years of progressive project management experience in facility design and construction
  • Minimum five (5) years of professional experience, which includes three (3) years in each of the following areas:
    • Managing projects
    • Participating in and/or driving implementations, and
    • Working in a project leadership capacity
  • Well-versed and experienced in project management 101.  You must know: 1) how to execute projects according to a determined timeline, methodology, scope, and budget; 2) how to track and report on progress, risk, and other issues; 3) when to defuse issues or risks and when to escalate them; and 4) how to maintain quality control throughout the project lifecycle
  • Previous experience with winning teamwork and collaborative environments
  • Ability to skillfully push back on requests while gaining trust and consensus around tough decisions
  • Willingness and ability to track and document everything that happens on the project, then report on it like clockwork to the project team and stakeholders
  • Eagerness and ability to help develop tools, best practices, and documentation for project management and related processes, as necessary
  • Solution-oriented, with a demonstrated ability to overcome challenges with creative solutions
  • Meticulously detail-oriented with the ability to multi-task, meet deadlines, quickly process information, and demonstrate a dedication to ensuring and maintaining the quality of the end product
  • Inherent ability to think two (maybe even three) steps ahead of the project and take proactive steps to address roadblocks, issues, and distractions internally and with the client
  • Strong project management skills and ability to effectively manage multiple projects concurrently in a dynamic environment with tight deadlines
  • Willingness to accept a wide range of responsibilities
  • A track record of being a team player and leader with strong interpersonal skills and a talent for collaboration
  • Excel at both written and verbal communication
  • Ability to develop PM plans using MS Project or similar
  • Strong technical acumen and familiarity with productivity tools (MS Office and Mac)
  • Strong familiarity with project management tools and methodologies
  • Excellent organizational and analytical skills

Education

  • Bachelor’s degree, and ideally a master’s degree, preferably with a focus on engineering, architecture, or urban planning.

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales Management
Sales Manager - Idaho Stampede (Boise, ID)

JOB DESCRIPTION
Title: Sales Manager
Reports to: President and General Manager
FLSA Status: Exempt
Employment Status: Full-time

Position Summary: 
The Idaho Stampede, Boise-based NBA Development League franchise, has an immediate need for an experienced and results-driven Sales Manager. This long-standing, winning organization is a hybrid affiliation with the NBA’s Utah Jazz. As a key position in the company, the Sales Manager will work directly under the Team President and must meet personal sales goals while directing & managing the Account Executive sales efforts. The ideal candidate is highly networked, self-motivated to achieve personal and professional goals, demonstrates exceptional leadership capabilities, and is skilled at managing people to achieve results. This high level position within the organization will be groomed by Team President to learn all aspects of running a NBA Development League franchise and be able to assume leadership when Team President is unavailable.   

Duties and Responsibilities:
• Directly sells new and existing season tickets, new and existing sponsorships and all other ticket revenue products including but not limited to: suites, mini-plans, and group.
• Develops relationships with new customers, diversifies the franchise’s customer-base, produces, and increases sales revenue.  Must meet or exceed budgeted sales goals.
• Maintains ongoing relationships with existing customers, and secures repeat business and growth by recognizing and fulfilling value-add opportunities.
• Works closely with the Team President to spearhead and supervise sales campaigns, and tailor to meet market needs for season tickets, mini-plans, luxury & game day suites, loges, and group tickets.
• Plans and directs hiring, training, and performance feedback and reviews for the Account Executive staff and oversees their daily activities.
• Measures the effectiveness of sales activities and provides recommendations to Team President.
• Looks for continuous improvement opportunities, offers ideas and recommendations, and appropriately communicates and implements decisions with the sales team.
• Assists in the development of sales promotions and works with the Public Relations department to organize, create, market, and sell special events and properties (i.e., Youth-Coaches Clinics and ancillary programs surrounding those programs).
• Solicits customer feedback and uses the information to improve the efficiency and effectiveness of responding to customer needs.  Provides exceptional customer service and resolves customer issues within guidelines.
• Assists with sponsor fulfillment activation while assisting in the creation of marketing solutions for all sponsors.
• Assists with community programs.  (i.e. school visits)
• Oversees seat inventory process and ticketing.
• Ensures compliance with documented company and departmental policies.
• Prepares various documentation, reports, and data for the purpose of soliciting new business, updating the existing customer-base, and tracking outside sales activities.
• Researches successful revenue generation ideas from other teams/sports, and appropriately implements within the Franchise.
• Works with the President and General Manager to develop marketing plans and sales calendars, and provides back-up support and leadership as needed.

Game Day Responsibilities:
• Coordinates and manages all sales efforts during game.
• Effectively handles customer issues.
• Oversees will-call office staff on game day.
• Helps when and where needed during game time.
• Provides oversight and feedback regarding delegated responsibilities.
• Assists with setup and breakdown of arena assets.

Qualifications and Attributes:
• Bachelor’s degree in Business, Sales, or a related field; sports emphasis desired.
• Minimum of five years inside and outside sales experience, preferably in a related sports environment.
• A solid track record of increasing sales through executing effective sales techniques.
• Strong people management abilities; effective team development skills; sales team time management skills.
• A history of building a collaborative team; takes initiative to inform others and close the loop.
• Experience developing and executing sales and marketing strategies, programs, processes, and systems.
• Ability to translate creative ideas and solutions into actionable objectives, execute against objectives, and develop a process that others can follow.
• Good listener with the ability to communicate information, ideas, and solutions verbally and in writing so others will understand.
• Customer-focused, solution focused, and adaptable to customer needs within specified guidelines.
• Takes initiative, self-directed with strong self-confidence.  “Can do attitude.”
• Ability to manage own time, self-starter, self-directed and well organized.
• Works with integrity and ethical business practices.
• Flexible and ready to work non-traditional hours in a non-traditional setting.
• Ability to work in a changing and often stressful environment.
• Not afraid to ask questions – seeks help and information when needed.
• Action oriented; results focused.
• Highly motivated to achieve personal and professional goals.
• Strong desire to succeed, professional demeanor, and passion for the sports industry.
• Working knowledge of Microsoft Office and contact management software (i.e., Word, Excel, PowerPoint, Outlook, CS3/Photoshop and ACT!).

Compensation:
Base salary DOE, plus commission; medical insurance after ninety (90) day trial period; ten (10) earned paid vacation after full year of service and six (6) paid holidays.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales management experience?
2. Do you have sales experience in the world of sports?
3. Are you willing to relocate at your own expense?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Idaho Stampede (Boise, ID)

Position Summary:
The Idaho Stampede, a Boise-based NBA D-League Franchise affiliated with the Utah Jazz, has an immediate need for an experienced, results-driven Account Executive committed to achieving sales excellence. Account Executives are responsible for prospecting and selling all types of revenue packages to corporations and the general public. In addition, this role provides game-day support to ensure the franchise runs efficiently. The ideal candidate has a passion for sports and a strong desire for progression in the industry. This individual must be self-motivated to achieve sales goals, results-driven, and customer-focused with superior communication skills and unwavering work ethic.

Duties and Responsibilities:
• Sells all types of revenue packages including season tickets, mini-packs, groups, suites, and corporate sponsorships to achieve targeted sales goals, continually striving to exceed expectations.
• Prospects and conducts cold calls to area companies and organizations to sell complete portfolio of products. Must be comfortable prospecting and cold calling by phone and in person.
• Provides superior customer service to clients, existing ticket holders, prospects, and single game customers.
• Handles standard customer service issues.
• Manages sales efforts at public gatherings and events.
• Assists Vice President of Sales on all projects as requested.
• Fulfills game-day responsibilities and basic office duties as assigned.

Game Day Responsibilities:
• Assists with on-court promotions, arena set-up and breakdown, entertainment acts, game presentation, giveaways, merchandising booth, and program sales among other things as needed.
• Assists on game day projects as directed.

Qualifications & Attributes:
• Bachelor's degree or equivalent training and experience.
• Minimum of one-year sales experience in professional sports; ticket sales experience is preferred.
• Exceptional work ethic, strong desire to succeed, professional demeanor, and a passion for the sports industry.
• Effectual time-management and organizational skills. Ability to manage schedule to achieve daily and weekly goals for calls, appointments, and sales.
• Flexible and ready to work non-traditional hours in non-traditional settings.
• Ability to work in a changing and often stressful environment.
• Demonstrated ability to work in a team environment.
• Ability to effectively handle multiple ticket sales projects, and to produce positive results with every project.
• Strong written and verbal communication and presentation skills.
• Creative approach to problem solving.
• Takes initiative, self-directed with strong self-confidence. ‘Can do Attitude’
• Works with integrity and ethical business practices.
• Not afraid to ask questions – seeks help and information when needed.
• Highly motivated to achieve personal and professional goals.
• Working knowledge of Microsoft Office applications (i.e., Word, Excel, PowerPoint, and Outlook) and contact management software (i.e., ACT!).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have ticket sales experience?
2. Are you willing to relocate at your own expense?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)

DO YOU WANT TO CLIMB THE MOUNTAIN?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Pacers, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Pacers are the team for you.

TRAIN LIKE A CHAMPION

Whether your name is Paul George or you work in our Ticket Sales Department, the Pacers believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar!

You’ll be coached by a leadership team that has a combined 30+ years of sports sales and management experience. They’ll be your Coaching Staff that is on the ground with you on sales calls and meetings as well as providing dedicated individual and team training sessions. Additionally, you’ll have support from an experienced and accomplished senior leadership team including one SportsBusiness Journal Forty Under 40 Award Winner and another architect of the longest sellout streak in professional sports history.

THE GAMEPLAN

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Pacers ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our 40+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 80+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 40+ home games
4. Other duties as assigned

ROLE PLAYERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This is a seasonal position that works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Group Events Specialist - Indiana Pacers/Fever (Indianapolis, IN)

ARE YOU READY TO TAKE THE NEXT STEP IN YOUR CAREER?

The Indiana Pacers and Indiana Fever (WNBA) are constantly looking for ticket sales professionals who want to be the very best in the industry.  Have you already had some success in ticket sales?  Are you looking to further climb up the sports industry ladder?  If your answer is yes to both of those questions, then this is the perfect job for you.

We’re looking for someone who is still on their Rookie contract but is ready to take their game to another level.  This top performer should be someone who is only satisfied with being number one on the leaderboard and shares the Pacers goal of Ticket Sales Domination!

 

WE’RE TALKING ABOUT SELLOUTS!

The Pacers and Fever view their Group Sales team as the key to selling out games.  Over the past two seasons, the Pacers have sold out over half of their home games.  That’s not a bad start, but we won’t be satisfied until we sell out every single game!

Next season, the Pacers will be attacking from all angles with the return of Paul George.  Off the court, we’ll be looking to do the same.  In this position, you’ll be calling on companies, schools, youth basketball, and much more.

 

THE X’S AND O’S

We’ll expect you to have a basic understanding of ticket sales coming in.  We’ll also expect you to be able to further your ticket sales craft during your time at the Pacers and Fever prior to making your next career jump.

You'll be making phone calls, emailing, and meeting face to face with Pacers and Fever group prospects to sell them group outings. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our 40+ Pacers home games and a portion of our Fever home games.

 

MAIN DUTIES

1. Make 60+ phone calls per day to group prospects with a focus on generating group ticket sales
2. Manage relationships of a small existing book of business while prospecting for new sales
3. Be available to work up to 40+ home games
4. Other duties as assigned

 

ARE YOU OUR NEXT MVP?

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. If you’ve had some success in the past and think you can put your name into the race for the MVP Award, you’re just who we’re looking for.

 

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

 

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university and prior experience in ticket sales.

 

Note: This is full-time position with compensation consisting of a salary plus commission.  Hours may include evenings, weekends, and holidays.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Tickets - Iowa Energy (Des Moines, IA)

Title: Account Executive – Season Tickets
Reports To: VP – Director of Ticket Sales

Summary
Generate revenue for the Iowa Energy organization by selling season tickets and partial plans to companies, organizations and individuals.

Duties and Responsibilities

• Sell a full menu of ticket products including, but not limited to full and partial season ticket packages
 

• Make cold calls from lists provided to sell full and partial season ticket packages; generate own leads through referrals, networking and effective research
 

• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events
 

• Renew existing season ticket accounts
 

• Attend outside events with the purpose of selling ticket packages
 

• Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
 

• Contact past customers in order to generate new ticket sales
 

• Effectively handle incoming sales calls from prospective customers for all ticket sales products
 

• Meet or exceed assigned sales goals for all ticket products
 

• Work events and games as assigned to support ticket sales efforts and promotional initiatives
 

• Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps
 

Qualifications
 

• Ability to meet tight deadlines and work well under pressure.
 

• Strong organizational skills, time management skills and attention to detail required.
 

• Strong verbal and written communication skills
 

• Ability to prioritize and manage multiple tasks/projects
 

• Ability to work independently without supervision, be self-directed and demonstrate initiative
 

• Ability to take direction without follow up
 

• Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
 

• Exhibit good judgment and decision-making skills.
 

• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary
 

• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Iowa Energy (Des Moines, IA)

Title: Account Executive - Group Sales

Reports To: Director of Ticket Sales

 

Summary

Generate revenue for the Iowa Energy organization by selling group tickets and hospitality packages to companies, organizations and individuals.

Duties and Responsibilities

  • Sell a full menu of ticket products including, but not limited to group ticket and hospitality packages

  • Make cold calls from lists provided to sell group ticket packages; generate own leads through referrals, networking and effective research

  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events

  • Renew and grow existing group ticket base

  • Create group theme nights and targeted group events to drive ticket sales

  • Sell full season and partial season packages to contribute to the overall ticket revenue

  • Attend outside events with the purpose of group ticket packages

  • Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Contact past customers in order to generate new sales

  • Effectively handle incoming sales calls from prospective customers for all ticket sales products

  • Meet or exceed assigned sales goals for all ticket products

  • Work events and games as assigned to support ticket sales efforts and promotional initiatives

  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications

  • Ability to meet tight deadlines and work well under pressure.

  • Strong organizational skills, time management skills and attention to detail required.

  • Strong verbal and written communication skills

  • Ability to prioritize and manage multiple tasks/projects

  • Ability to work independently without supervision, be self-directed and demonstrate initiative

  • Ability to take direction without follow up

  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

  • Exhibit good judgment and decision-making skills.

  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.  Familiar with Outbox a plus.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales Management
Ticket Sales Manager - Los Angeles Clippers (Los Angeles, CA)

Position Description:

The Ticket Sales Manager will report to the Director of Ticket Sales and will be responsible for meeting or exceeding revenue generation goals for season, partial, event suites and group ticket sales.  The incumbent will also be responsible for directly managing 10 Account Executives.  Core to this role is the ability to train, coach and assist with the sales process which includes prospecting, building relationships and closing business all in coordination with the general process and focus of the entire ticket sales and service team for the Clippers.  

Major Responsibilities:

  • Take lead on training, coaching, mentoring and managing Account Executive team and contribute to their professional development.

  • Manage and participate in the development and implementation of goals, objectives and priorities of sales programs and activities. 
  • Increase ticket sales revenue with a primary focus on season tickets, partial plans, event suites and group ticket sales. 
  • Create and distribute strategic call campaigns on InsideSales.com (outbound dialer software), scripting, events and ticket plans that will result in the generation of revenue.
  • Meet or exceed annual sales team goals.
  • Work all of the Los Angeles Clippers games and sales events.
  • Schedule and manage Account Executive staff.
  • Work closely with all internal departments for cross-promotional initiatives.
  • Maintain working knowledge of all products to sell when applicable.
  • Demonstrate a commitment to achieving department and organizational goals.
  • Sale, renewal and service of season, partial, group and event suite tickets
  • Additional duties as needed.  

 Knowledge, Skills and Abilities:

  • Previous management of a team in a sales environment.
  • Proven ability to coach and develop talent
  • High proficiency in both written and verbal communications (public speaking and presentation).
  • Excellent relationship building and interpersonal skills.
  • Assertive, persistent, process and results oriented.
  • Strong time management organization and analytical skills.
  • Strong work ethic and high personal accountability.
  • Ability to be flexible, prioritize and manage multiple tasks/projects and staff needs.
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays.
  • Ability to work well under pressure.

 Education and Experience:

  • Bachelor’s Degree required
  • Minimum 2 years management experience in a ticket sales or related field.
  • Minimum 3 years sales experience in a sports or related field.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you managed a team of sales professionals for at least two years?
2. Why do you feel you would be the best candidate for the position?
3. What would your plan be for the first 90-Days?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Los Angeles Sparks (Los Angeles, CA)

Summary
Generate revenue for the Los Angeles Sparks’ organization by selling season tickets, partial plans and group tickets to companies, organizations and individuals.

Duties and Responsibilities
• Sell a full menu of ticket products including, but not limited to full and partial season ticket packages, group tickets and hospitality packages
• Make cold calls from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking and effective research
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
• Contact past customers in order to generate new ticket sales
• Effectively handle incoming sales calls from prospective customers for all ticket sales products
• Meet or exceed assigned sales goals for all ticket products
• Work events and games as assigned to support ticket sales efforts and promotional initiatives
• Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications
• Bachelor’s degree required
• Minimum two years prior sales experience with proven sales results and ability to build strong relationships required
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills
• Ability to prioritize and manage multiple tasks/projects
• Ability to work independently without supervision, be self-directed and demonstrate initiative
• Ability to take direction without follow up
• Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary
• Proficient in Ticketmaster, Archtics, Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.  Familiar with Outbox a plus.
 


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Promotions
Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)

Job Purpose: This is a part-time seasonal position within the Phoenix Suns Marketing Department. Members of the Street Team will be fun, energetic, enthusiastic and committed to promoting the Phoenix Suns and Phoenix Mercury.

Primary (Essential) Duties:
• Work both on and off-site events (i.e. home games, special events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Phoenix Suns / Mercury
• Responsible for installation set-up, operation and teardown of all interactive elements and the Phoenix Suns / Mercury Mobile Marketing vehicle at scheduled events
• Responsible for all operational needs and activation of the following elements while at events representing the Phoenix Suns / Mercury - handout premium items, facilitate on-site promotions, interact with fans and communicate general information
• Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
• Assist with organization and maintenance of the mobile unit
• Assist Marketing Department in researching new events for appearances
• Responsible for fan engagement and data cultivation at each event
• Responsible for completing post-event wrap-up forms after every event
• Assist with other tasks on an as-needed basis

Knowledge,Skills and/or Abilities:
• Passionate about the Phoenix Suns/Mercury and the game of basketball
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Strong leadership skills with the ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Customer-service oriented

Experience/Education Requirements:
• Previous marketing/promotional/event/street team experience preferred
• Minimum 18 years of age
• Possess a valid Arizona driver’s license and a good driving record

Working Conditions and Physical Demands:
• Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
• Requires prolonged standing; ability to lift and carry up to 25 pounds
• Must be able to work in outdoor conditions

No guaranteed number of hours per week, scheduling is on an as needed event/game basis. The opportunity is expected to last up to one year. 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you're qualified to be a part of our Street Team?
2. Are you at least 18 years of age?
3. Please list your daily availability.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking coachable, high energy Ticket Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is a full-time, entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.

Essential Duties & Responsibilities

  • Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits and outside appointments
  • Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
  • Identify new business opportunities by establishing professional and personal networks
  • Proactively seeking new leads through referrals, prospecting and networking
  • Meet and exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and building relationships
  • Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities and maintaining a well-organized sales appointment process
  • Ability to maintain accurate, detailed records of all current clients and prospects via CRM database
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
  • Other related duties as assigned by the Ticket Sales Manager

Skills, Abilities and Experience

  • Bachelor’s degree in Business, Sports Management or related field from an accredited college or university
  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
  • A high level of professionalism, confidence, enthusiasm and personal accountability
  • Willingness to learn and ability to work within a team atmosphere
  • Excellent writing, communication and interpersonal skills
  • Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment
  • Ability to work nights and weekends and maintain a flexible schedule is required
  • Previous telemarketing and sales experience strongly desired
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you want to work in sports?
2. Why do you want to work in ticket sales?
3. Why do you want to work for the Memphis Grizzlies?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Market Research
Marketing Analyst - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Marketing Analyst will assist in all aspects of program analytics for the Memphis Grizzlies and FedExForum Marketing, Communications and Broadcast Departments. This position is responsible for supporting the team with reports and analysis of digital channels, marketing campaigns, broadcast analysis and media valuation across multiple channels. Additional responsibilities include providing insight related to the market, trends, customer behavior and sentiment, and current campaign performance. The Analyst will also support quantitative efforts related to Ticket Sales and Service as needed. Success in this role requires excellent data and analysis skills, including the ability to work with the organization’s customer database and other large datasets. The position also requires strong communications skills, willingness to learn the intricacies of marketing, and the ability to work as a member of a cross-functional team. Knowledge of research, data collection, and forecasting methodologies is encouraged.
 

Essential Duties & Responsibilities

  • Lead analytics projects, applying a wide range of methodologies (A/B testing, financial modeling, statistical analysis, etc.), to support decision-making in marketing and ticketing initiatives
  • Develop thorough understanding of marketing principles (metrics, distribution channels, marketing outlets, etc.) and the Memphis/Mid-South market (demographics, growth trends, etc.)
  • Provide strategic recommendations based on analysis in a clear and visually-compelling nature
  • Partner with supervisor and others in identification and development of departmental strategies
  • Query customer database and combine with data from other sources to perform comprehensive analyses
  • Support departmental efforts to identify, understand, and pursue critical customer segments
  • Design measurement, tracking, and reporting processes for key performance indicators across marketing channels
  • Complete concept-testing for new products and offer insights about product potential
  • Assist with the creation and implementation of a companywide research calendar, including creation and execution of cross-departmental questionnaires and surveys
  • Conduct secondary research as needed, including information gathering from industry associations, research companies, and marketing experts
  • Other duties as assigned

Essential:

  • Bachelor’s degree, preferably in business, marketing, mathematics or related field
  • At least 2 years of work experience performing research/analysis
  • Familiarity with SQL queries and database structures
  • Ability to quickly learn marketing principles and understand the Memphis/Mid-South market
  • Fluency with Microsoft PowerPoint and Excel
  • Excellent communication skills, including creation and presentation of project materials
  • The capacity to stay organized and multi-task in a fast-paced environment
  • Must be a highly-collaborative team player who can also work independently
  • Positive attitude, enthusiastic mindset and self-starter mentality

Preferred:

  • Familiarity with advanced statistical analysis and research methodologies
  • Background in marketing/marketing analytics/market research (including key metrics, common methodologies, secondary research resources, etc.)
  • Experience designing and maintaining reports for decision-makers in an organization
  • Experience with A/B and multivariate testing and multi-channel (online and offline) attribution and testing experience
  • Experience utilizing data visualization software
  • Experience utilizing digital marketing and analytics platforms to access and manage reporting (i.e. Omniture, Google Analytics, Social Analysis platform)
  • Passion for basketball 

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Client Relations/Customer Service
Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Serves as liaison between the American Airlines Arena guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, holidays, and weekends?
2. (Yes/No) Are you an internal candidate?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Associate - Milwaukee Bucks (Milwaukee, WI)

Are you looking to jumpstart your career in the sports business?  Look no further than the Milwaukee Bucks Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the Bucks Sales Associate program will build the foundation needed for a long and successful career in the sports business!

Program Overview
The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the Bucks leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up-selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

  • Conduct in-arena appointments and tours of the BMO Harris Bradley Center to assist in closing new business and developing new relationships.

  • Work different Milwaukee Bucks events and games as assigned to support ticket sales efforts and promotional initiatives.
     

Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral.

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Manager, Group Sales and Arena Events - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:      Responsible for generating maximum revenue through the sale of full season, partial season and group sales for the Washington Wizards and Washington Capitals.  Also, responsible for generating maximum group sales revenue for family shows that take place at the Verizon Center and the Patriot Center.

Responsibilities:

  • Sell Washington Wizards/Washington Capitals ticket plans as well as family show group tickets to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and all social channels.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other miscellaneous game night duties.
  • Work family shows and events for which you have sold tickets and be available to meet with clients.
  • Attend B2B networking events.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Experience in sales.
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for sales.
  • Competitive nature and positive attitude.
  • Strong time management and organizational skills; Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales.
  • Demonstrate ability to work independently and produce results, while being self-motivated.
  • Professional phone sales technique and skills.
  • Maintain a flexible work schedule and work extended hours.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Associate - May/June 2015 - Philadelphia 76ers (Philadelphia, PA)

Philadelphia 76ers Sales Associate Job Description

This posting is for a May/June 2015 start date.  Please apply only if available to begin full-time employment during this time.

Are you looking to jumpstart your career in the sports business?  Look no further than the Philadelphia 76ers Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the 76ers Sales Associate program will build the foundation needed for a long and successful career in the sports business!

Program Overview

The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the 76ers leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

    Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

 Job Purpose

The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

Primary (Essential) Duties

• Utilize CRM management system to track and report progress of relationships with all portfolio accounts
     o Minimum of 50 unique touchpoints each day
     o One unique touchpoint per account every two weeks as marked in CRM
• 1.5 hours of combined inbound and outbound duration daily
• Attend 1 appointment per day
• Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
• 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
• Return all phone/e-mail within 24 hours
• Attend all member events
• Work Service Table at 44 Suns and 18 Mercury games per season
• Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

Knowledge, Skills and/or Abilities

• Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
• Successful candidates will display the highest levels professionalism, pride, and work ethic
• Strong communication skills, positive attitude, and an eagerness to learn are a must
• Provide excellent customer service skills
 

Experience/Education Requirements

• College degree or equivalent experience preferred.

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Must work all 44 Suns and 18 Mercury home games
• Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

As a member of the Premium Sales and Service team, as an Account Executive your role is to produce new revenue at an elite level through outbound efforts including; prospecting, cold-calling, networking events, referrals, sales appointments, LinkedIn and other social selling. Your primary focus will be on selling new Premium Products to select categories (Courtside Seats, Club Seats, Theater Boxes, Suite leases and rentals).  You are also responsible for selling a “full menu” of options, including (but not limited to): Ticket Plans, Group Tickets, along with selling everything for the Phoenix Mercury, Arizona Rattlers and other events at US Airways Center. 
In conjunction to producing new revenue, you will be responsible for servicing and re-enrolling a select base of accounts.

This position has a competitive base salary plus an opportutnity to earn high commission.

Primary (Essential) Duties 
•    Meeting and Exceeding yearly sales goals
•    Building and fostering beneficial relationships with new and current members
•    Developing new business via phone sales and face to face presentations, both in arena and off property
•    Working during game nights – entertaining clients and answering customer service and sales questions
•    Attending team and community events for the purpose of maximizing sales opportunities
•    Seeking opportunities to prospect new clients
•    Creating opportunities for new business with existing customers
•    Pursuing prospective customers
•    Networking with the local business area to acquire new business

Knowledge, Skills and/or Abilities

•    Elite sales background, positive attitude, mindset to hustle, strong communication skills and eagerness to      learn are a must
•    Excellent relationship building skills and managing multiple relationships at the same time
•    Strong communication skills, positive attitude, and an eagerness to learn are a must. 
•    Ability to work as a team player
•    Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
•    Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred

Experience/Education Requirements

•    Bachelor’s Degree or equivalent experience is required
•    Minimum of 3 years sales experience (premium sales experience preferred)

Working Conditions and Physical Demands

•    Flexible schedule required to include evenings, weekends, holidays and some overtime to meet business        needs.
•    Must be available for all Suns and Mercury home games, concerts and family shows, along with outside          appointments and events as scheduled
•    Having reliable transportation in an effort to attend out of the office appointments and events as scheduled

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience? Explain.
2. Do you possess strong business selling skills? Please explain past sales experience in this regard.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:
• Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.
 

Primary (Essential) Duties
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

• Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

• Bachelor’s Degree or equivalent experience
• Previous experience in Group Sales either with an arena or professional/collegiate sports team.
 

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Expected to work a majority of events/games.


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have previous experience in ticket sales either with an arena or professional/collegiate sports team?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive-Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Responsible for the generation of new Marketing Partnership revenue for the Phoenix Suns, Phoenix Mercury, and Legends Entertainment District properties.  Achieve both individual and departmental revenue goals through the sale of media, signage, promotions, digital, print, suites, tickets and all other Team marketing assets.

Primary (Essential) Duties 
•    Generate revenue through the sale of “new” corporate partnership relationships
•    Make a high volume of dynamic cold calls, conduct client needs analysis meetings and close business in a timely manner
•    Effectively qualify leads and maintain an active pipeline of potential business opportunities
•    Develop dynamic sales presentations for current and new marketing partners by incorporating research, category dynamics and the ability to showcase a clear understanding of partner’s marketing goals
•    Network and build positive long term relationships with key decision makers
•    Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
•    Provide accurate and reliable reporting information to be used in forecasting and management updates
     o    Significant understanding of CRM and participation in sales tracking for multiple properties
•    Assist and engage with prospects and partners during Suns/Mercury games and events 
•    Collaborate with multiple departments in a positive and respectful manner

Knowledge, Skills and/or Abilities

•    Experience in pitching six figure partnerships
•    Experience in presenting to Sr. Management Team
•    Fundamental understanding of sales process
•    Strong interpersonal skills and ability to problem solve
•    Must have basic understanding of MS word, PowerPoint and Excel
•    Excellent customer service skills
•    Strong verbal and written communication skills
•    Strong ability to multi-task and manage projects/tasks simultaneously 
•    Maintain positive attitude and adapt to fast paced working environment
•    Demonstrate an understanding of marketplace on both a local and national level

Experience/Education Requirements

•    College degree- BA/ BS or equivalent experience
•    Minimum of 3 years of experience in sales
     o    Preferably with a professional sports team or league

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
•    Must be able to stand on feet for hours at a time for home games and events
•    Must be comfortable in a crowd of people, in a loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience in professional sports? Explain.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
• Proven track record of 1-2 years of high level sales success
 

Working Conditions and Physical Demands

• Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
• Traditional hours to be expected with occasional evenings and weekends on non-game days.
• Ability to attend all home games
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Services - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:  The primary responsibilities of the New Arena Account Manager, Ticket Services are customer service and retention of full season ticket memberships, selling full season ticket memberships, partial ticket packages and/or groups for the Sacramento Kings.  The new downtown Sacramento Sports and Entertainment Center is opening next year, and candidates with experience relocating season ticket members from one arena to another will be highly regarded.

This is an amazing opportunity to take the next step in your sports sales and service career with a team committed to professional growth and career development.  Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more.  New Arena Account Managers will continue to perfect their sales and influencing skills with a focus on member retention, while also selling Season Tickets, Partial Plan Tickets and Group Ticket Packages.  The ideal candidate is customer service focused, driven, and passionate about a career in professional sports ticket sales and service.

Qualified candidates will possess a strong work ethic and the determination to succeed in a highly competitive, fast paced, and rewarding work environment with high earning potential.  Continual training and skill development will be provided. 

Key Responsibility Areas:

  • Develop, enhance and maintain relationships with season ticket members via phone, e-mail and face to face appointments with an emphasis on member engagement.

  • Provide excellent customer service to ensure repeat business.

  • Maintain accurate customer profile information and payments using Archtics and Salesforce.com.

  • Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and sound decisions based on available facts.

  • Enthusiastically answer routine calls such as game night questions, customer profile changes and account balances. 

  • Coordinate annual projects related to seat relocation, renewals and playoffs.

  • Generate referrals from existing members, contact past customers and cold-call new sales leads to drive sales.

  • Work game nights and on and offsite event nights to engage with members and support ticket sales initiatives.

  • Recognize and relentlessly pursue sales opportunities.

  • Create opportunities for new business with existing customers.

  • Meet all individual performance and development goals within specified timeframes.

  • Maintain attendance and punctuality.

  • Perform other duties as assigned.

  • Actively participate in sales skills training and development opportunities.

Qualifications:

  • Bachelor’s degree in Business, Sports Management, or related field.

  • Self-starter with a positive attitude; committed to teamwork.

  • Excellent communication skills; customer service-oriented.

  • Outstanding problem-solving skills & ability to multi-task.

  • High level of confidence, enthusiasm, and personal accountability.

  • Solid prioritization and organizational skills.

  • Two or more years of successful sales and/or service experience, preferably in sports, hospitality or entertainment group sales.

  • Experience with Archtics, Salesforce.com, and Excel preferred.

  • Ability to work nights/weekends/flexible schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you applying for this position?
2. What experience do you have with season ticket member seat relocation?
3. What professional qualities or professional experiences can you provide that is relevant to this position?
4. What are your career goals 5 years from today?
5. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sacramento Kings Ticket Sales Invitational- Wednesday, May 6 - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are building a winning team.  New ownership. A new arena. And a dedication to elevating the Kings experience at every level. On the court and beyond, the new era of basketball in Sacramento combines the innovative attitude and unbeatable quality of life that defines California.

The Sacramento Kings are hosting a Ticket Sales Invitational on Wednesday, May 6 at Sleep Train Arena to help fill the next All-Start class of Account Executives.  The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success, followed by on-going sales skill training.  EIGHT Account Executives were promoted to Account Managers from last year’s class!

Only the top applicants will be invited to attend.  The Invitational will consist of group interviews in the morning, followed by 1-on1 interviews in the afternoon for those candidates selected to move on.  There is no cost to attend this event for selected candidates.

Instructions:

  1. Review Account Executive, Ticket Sales Job Description below.

  2. Complete Online Application.  Be sure to include your resume and answer all of the qualifying questions.

  3. If you are selected to attend the Invitational, the Sacramento Kings will reach out to you with additional details.

Account Executive, Ticket Sales Job Description

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest Premium Sales tools such as LinkedIn Sales Navigator and ToutApp, analytics-based lead scoring, rapid dialing connectivity, and industry leading CRM.  Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you want to work in sales?
2. Why do you want to work for the Kings?
3. What professional qualities or professional experiences can you provide that is relevant to this position?
4. What are your career goals 5 years from today?
5. What is the earliest date you would be available to start?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena well underway for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 2nd for the happiest places to work and 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest Premium Sales tools such as LinkedIn Sales Navigator and ToutApp, analytics-based lead scoring, rapid dialing connectivity, and industry leading CRM.  Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Consumer Marketing/Brand Management
Director, Marketing - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Capsule Position Description:  Oversees the development of brand campaigns and season-long marketing initiatives in order to drive ticket sales, enhance Kings Brand standing and strengthen brand sentiment in the community.  Lead internal departments/clients in defining their goals and messages, and identify how those messages should be communicated and where those communications should occur.  He/she will direct marketing managers and coordinators and is responsible for servicing internal clients, gathering information, monitoring projects, managing budgets, and proactively identifying possible changes to run effective, creative and successful campaigns from beginning to end.

Key Responsibility Areas (KRA’s):

  1. Responsible for overseeing the execution of strategic marketing plans and programs aimed at meeting revenue goals and strengthening brand position.  Primary focus on ticket sales and retention and corporate partnership sales and retention.
  2. Leads project management team and liaises with the creative director and internal clients and stakeholders: including definition of scope, work breakdown, status reporting, scheduling and timelines, budget management, brand and quality management.
  3. Represents the internal client throughout the project management lifecycle and will be tasked with ensuring that the highest quality of work is organized and delivered on time.
  4. Works with Sr. Director of Marketing on developing strategic marketing and advertising plans and programs, and overseeing the execution of such plans, to drive revenue goals and strengthen brand position. 
  5. Oversees the preparation of project briefs and job tickets with complete and actionable information for Sr. Director and Creative Director to review.
  6. Oversees the creation of job cost estimates for client approval.
  7. Work in partnership with the Ticket Sales client to maximize revenue-generating opportunities that supports renewals, new sales and retention programs.
  8. Work in partnership with the Community Impact and Corporate Sales clients to maximize revenue-generating opportunities that support new sales, renewals and activation programs. Includes the development of strategies for the following initiatives: regional, grassroots, multicultural, youth, technology and social responsibility marketing programs.
  9. Work in partnership with the analytics team to evaluate ROI of campaigns, institute test and control methodologies, and utilize survey and demographic data to inform strategies.
  10. Able to champion Marketing department’s vision across internal groups and stakeholders.
  11. Identify changes in the marketplace and industry to pro-actively adjust marketing plans accordingly.
  12. Effectively manage project and department budgets.
  13. With support from the Sr. Director, oversee the execution of media campaigns throughout the season including television, digital, social, outdoor, etc. 

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  1. Customer Focus – Knowing the internal and external customers’ needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
  2. Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.
  3. Confidentiality – Able to maintain confidentiality; work with sensitive or proprietary information and exercise discretion.
  4. Leadership –Influencing the behavior of other people toward company goals.
  5. Active Listening – Giving full attention to the points of views of others;  taking time to understand the points being made, asking questions as appropriate and making connections
  6. Decision Making/Judgment – Analyzing information and evaluating results to choose the best solution in a timely manner.
  7. Informing/Communicating – Disseminating information about decisions, plans and activities to people who need the information to do their work; sharing appropriate information openly.
  8. Initiative – Willing to take on responsibilities and challenges, lead teams, take charge and offer opinions and direction.
  9. Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.
  10. Problem Solving – Identifying cause and effect relationships; drawing the right conclusion from the information.
  11. Writing – Composing, editing and proofreading as a means for effectively communicating to a variety of audiences; often requiring creativity or objectivity and impartial reporting.
  12. Advertising Agency Management– Baseline knowledge of the media planning and buying process to support the effective management of an Agency relationship.
  13. Sales and Marketing Knowledge – Knowledgeable of principles and methods for promoting, and selling products or services.  This includes marketing strategy and tactics, sales techniques, and sales processes.
  14. Influencing – Appealing to reason, values, or emotion to generate enthusiasm and support; convincing and persuading others.
  15. Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, products or solutions.  Always pushing the team to re-think how a problem can be solved.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experienc

  • Bachelor's degree (BA/BS) from four-year College or university in Marketing, Communications, Business or related field.  Or equivalent experience.
  • Minimum 5 years in brand or agency account management or marketing role required
  • Advanced computer skills (Microsoft Office – Power Point, Excel, Word, Outlook) required
  • Experience with project management and/or collaboration software (Basecamp, Workamajig or similar) experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Analytics Specialist (Entry- Level) - Sacramento Kings (Sacramento, CA)

Summary:

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:

Recognizing the power of technology, data, and computational science to transform the business, the Sacramento Kings have formed the Engagement Lab to drive transformational change through evidence-based decision making at the company.  The Analytics Specialist position is an entry-level position as a member of the Engagement Lab and the decision science practice within the organization. You will work closely with other members of the Engagement Lab team to provide valuable data-driven insight to all key organizational business units.    

Key Responsibility Areas (KRA’s):

  • Support execution and reporting of marketing campaigns across multiple channels.

  • Collaborate with others to answer challenging business questions that can assist us in gaining a competitive advantage by using data mining techniques.

  • Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.

  • Execute on-going and ad-hoc reporting and analysis to support key business stakeholders, driving revenue and innovation.

  • Create engaging visualizations of data analyzed in order to depict outcomes.

  • Write and execute SQL queries for standard and ad hoc data mining purposes.

  • Assist in all CRM efforts including sales and marketing campaign setup and administration.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Customer Focus – Knowing the internal and external customers’ needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.

  • Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Confidentiality – Able to maintain confidentiality; work with sensitive or proprietary information and exercise discretion.

  • Active Listening – Giving full attention to the points of views of others;  taking time to understand the points being made, asking questions as appropriate and making connections

  • Decision Making/Judgment – Analyzing information and evaluating results to choose the best solution in a timely manner.

  • Initiative – Willing to take on responsibilities and challenges, lead teams, and take charge and offer opinions and direction.

Key Competency Areas (KCA’S) Continued

  • Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.

  • Problem Solving – Identifying cause and effect relationships; draws the right conclusion from the information.

Qualifications:

  • Bachelor’s degree from four-year College or university in Information Systems, Statistics, Computer Science, or related field.

  • One (1) to three (3) years’ experience in the applied analytic space.

  • Minimum of one (1) year of experience with notable Business Intelligence (BI) tools.

  • Experience with Microsoft Office:  Word, Excel, Access, SQL and Powerpoint                 

  • Strong communication, prioritization and organization skills.

  • Excellent problem-solving and logic skills.

  • Service oriented; committed to teamwork and catering to customers.

  • Results oriented; ability to manage multiple priorities and deadlines.      

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell me your professional experience writing SQL queries for standard and ad hoc data mining purposes?
2. Please tell me your professional experience working with CRM platforms and Marketing Automation Platforms.
3. Do you have Salesforce, Eloqua, or Spotfire experience? If yes, please tell me your professional experience with these platforms.
4. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales Management
Director of Group Sales and Service - The New Orleans Pelicans (Metairie, LA)

 Overall Purpose:

The primary responsibility of the Director of Group Sales and Service is to build the New Orleans Pelicans Group ticket business on a year over year basis.  The Director of Group Sales and Service is expected to take ownership of and be held accountable to achieving budgeted group ticket & revenue goals.

Responsibilities:

  • Develop and implement sales plans with goal of maximizing group revenue & tickets. 

  • Develop and implement group service plans to maximize the retention & sell through of existing group clients. 

  • Manage, train and develop a team consisting of Group Sales Account Executives & Group Service Team including directing sales & service activities, setting and reviewing sales targets and mentoring

  • Assist the Senior Director of Ticket Sales and/or Vice President of Sales with the creation, planning, communication and implementation of all special projects, promotions and programs as it relates to the group ticket business line

  • Work closely with the leaders of Season Ticket Account Executive, New Business Development, Season Ticket Service & Retention, Premium Services, Manager of Ticket Operations & Sponsorship teams to maximize the sale of group tickets through their sales teams

  • Effectively implement electronic group sales initiatives

  • Lead the development of creative group sales strategies that incorporate CRM

     

     

    Additional Responsibilities:

  • Generate weekly sales reports

  • Aid in preparation and management of Group Sales budget

  • Provide Group Sales AE’s support on appointment and phone based sales calls

  • Aid in the resolution of customer concerns

  • Perform various duties on game nights including entertaining clients and prospects

  • Attend team and community events for the purpose of maximizing sales and service opportunities.

  • Ability to work in a dynamic team environment with all levels in the organization

  • Ability to work under the stress of deadlines and prioritize work when given multiple projects

  • Ability to take direction and work well with others

  • Ability to work flexible hours including evenings, weekends, some holidays and event nights

  • Other duties as assigned, some temporary & some permanent

    Qualifications:

  • At least 3 years of Group Sales experience, in sports or entertainment industry preferred

  • At least 1 year of Group Sales management experience, in sports or entertainment industry preferred

  • Proficient with Microsoft Office (Word, Excel & Powerpoint)

  • Proficient with Microsoft CRM and Ticketmaster Archtics preferred

  • Excellent verbal and written communication skills


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Tulsa Shock (Tulsa, OK)

The Tulsa Shock are seeking a experienced, passionate, and enthusiastic sales person to join our staff. Selling season tickets, partial plans, and group tickets to companies and individuals via phone, prospecting and setting appointments.
Essential Duties and Responsibilities include the following
• Responsible for generating maximum revenue through full menu marketing ticket programs
• Sell full-seasons, partial plans, and group tickets
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
• Plan and coordinate group events (Pre-game group performances, High-Five Kids Tunnels, etc.)
• Manage all personal accounts and provide the highest level of customer service throughout the season
• Game night responsibilities include answering the incoming sales line, assisting with sales initiatives, and/or prospecting clients at the arena
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Maintain accurate records of all prospecting activities and closed sales

Education and/or Experience
• Bachelor’s degree required
• Prior experience in ticket sales, inside sales/telemarketing, appointment scheduling or cold-calling techniques is preferred
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• High energy; ability to remain focused on sales goals and work independently
• Ability to work flexible hours, including evenings, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years of sales experience?
2. Do you have previous experiece in the sports industry


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Service
VIP Services Manager - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate full-time opening for a VIP Services Manager. This position provides a tremendous opportunity to work in a fast paced, sports and entertainment environment. The VIP Services Manager will serve as the point of contact for Utah Jazz and Salt Lake Bees suite administrators. They are responsible for the coordination and execution of suite level services and activities for all Jazz, Bees and EnergySolutions Arena events. The person in this position will service and work to retain a diverse group of high profile clients. The VIP Services Manager will work directly with the Director of VIP Services and assist with the supervision of all part time employees related to the department. 

Duties and Responsibilities:

  • Protect the moral, legal and financial well-being of the Company.
  • Continually teach associates new and better ways of doing business with an emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Build relationships with hospitality suite clients and serve as their contact for all suite needs, including food orders and additional ticket requests for all Utah Jazz, Salt Lake Bees andEnergySolution Arena events.
  • Help ensure event nights are smoothly executed and that all hospitality suite and club guests receive exceptional service.
  • Work with the VIP Services team to create and execute new and innovative ways to promote upcoming arena and department events.
  • Plan and execute various networking and relationship building events for current suite and club owners.
  • Work with All-Star Catering and their team of chef’s to develop special food promotions and new annual menus for suite clients.
  • Assist with the training and supervision of part-time employees for suites and clubs.
  • All other duties as assigned

Minimum Qualifications:

  • Bachelor's degree preferred
  • 3+ years managerial and customer service experience
  • Must be willing to work nights, weekends and holidays
  • Excellent custormer service and time management skills
  • Strong communication skills, both written and verbal
  • Sales experience preferred
  • Must be punctual and dependable
  • Must be self-motivated and detail-oriented
  • Must be trustworthy
  • Computer skills necessary
  • Must be creative

Physical Demands

  • Must be able to lift up to 25 pounds continuously.
  • Exposed to continuous walking, standing, twisting.
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs.
  • Must be able to work in outside conditions, including snow, rain, wind and heat.

Language Skills

  • Must be able to communicate in English.

Must be able to pass a pre-employment background and drug screening


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales Management
Vice President of Premium Seating and VIP Services - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate need for a Vice President of Premium Seating and VIP Services.  The position will have the primary responsibility of overseeing the sales, renewal and service of Utah Jazz, Salt Lake Bees and EnergySolutions Arena premium seating department. These products include but are not limited to: Suite leases, Interform Executive Club, Lexus Club, Coors Light Legends Club, Molding Box VIP Club, VIP tickets and individual game/event suite rentals.  Central to this role is the ability to prospect, relationship build and identify needs of prospective and existing clients, then providing the best possible solutions to those needs.

Essential duties will include:

  • Develops annual sales and service plan in support of organization strategy and objectives
  • Directs implementation and execution of sales policies and practices
  • Recommends sales strategies for improvement in multiple revenue streams based on market research and competitor analyses
  • Prospect and manage a personal book of business
  • Establish and develop long-term client relationships
  • Responsible for hiring, promoting, training, day to day management of and measuring performance of department staff
  • Coach and guide Ticket Sales and Corporate Partnership sales teams to develop and foster a strong sales environment focusing on achieving the budget goals and delivery of a positive client experience
  • Responsible for all contractual and fiscal related elements of department
  • Plan and execute annual golf tournament, renewal trip, charter trip and other sales driven events
  • Responsible for forecasting sales results, managing program expenses including variable expenses, and participate weekly forecasting meetings with SVP
  • Actively involved in annual budget management and planning
  • Performs other related duties as assigned
  • Flexibility to work nights, weekends and holidays as needed

Qualifications will include:

  • Bachelor’s or Graduate Degree
  • 5+ years of business leadership
  • 5+ years direct business to business sales experience, preferably in entertainment, ticket sales, hospitality, media, sponsorship, or sports marketing
  • Proficient with Microsoft Office suite, especially Excel, Outlook and Word
  • Familiarity with Microsoft Dynamics – CRM system for recording all sales
  • Demonstrate ability to work independently, self-motivate, and thrive in a competitive work environment
  • Professional committed to achieving excellence in sales, with superior communication skills and work ethic.
  • History of consistently achieving or sustaining sales goals.
  • Needs to be energetic, friendly, highly organized, and detail oriented.
  • Must possess problem solving and decision-making skills. Ability to prioritize workload in a fast-paced environment and handle multiple tasks.
  • Must work well in team environment

Must be able to pass a pre-employment background and drug screening


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate full time opening for an Account Executive - Group Sales. Utah Jazz Ticket Sales Account Executives work in a competitive, fast-paced sports and entertainment environment. At our offices inside EnergySolutions Arena, Account Executives prospect and cultivate new sales daily as they work to fill the stands with the loudest and most passionate fans in professional sports. Account Executives enjoy the culmination of their daily efforts first hand as they attend every Utah Jazz home basketball game in a work capacity, entertaining current and prospective clients. For Utah Jazz Account Executives the sales opportunities extend far beyond the basketball court with access to sale a variety of EnergySolutions Arena and Miller Sports events including concerts, family shows and more. Champion the company’s Mission and Vision, and model the company Values.

Duties and Responsibilities will include:

  • Protect the moral, legal and financial well-being of the Company
  • Continually teach associates new and better ways of doing business with and emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Act as a representative of the Utah Jazz and Miller Sports Properties at all times by your drive to succeed, daily attitude and willingness to provide quality customer services and professionalism throughout the sales process
  • Conduct sales conversations with key decisions makers via inbound and outbound phone calls, in and out of office meetings/presentations, arena tours and other effective means
  • Prospect and cultivate new sales leads through creative lead generation methods in addition to strategic and organized follow up with sales leads provided by the Utah Jazz
  • Entertain and nurture relationships with clients and prospects through various means, including: networking events, arena open houses, seat visits at games and more
  • Sell Utah Jazz regular season and playoff ticket packages, EnergySolutions Arena event tickets, arena/Jazz game hospitality suites and other Miller Sports Properties inventory
  • Utilize Utah Jazz Customer Relationship Management (CRM) tools and systems to effectively manage current and prospective client data, ultimately resulting in increased sales
  • Other duties as assigned

Minimum Skills and Qualifications:

  • Self-motivated with a positive and personable attitude
  • Strong organizational and communication skills including verbal and written
  • Bachelor’s degree from an accredited college or university is preferred
  • Proven track record of 2-3 years of high level sales success
  • Punctual, groomed and dressed for a professional environment
  • Ability to work as a team player
  • Ability to work all home games and irregular hours (evenings, weekends, holidays) as required
  • Proficient in basic computer software programs
  • Excellent customer service and time management skills
  • Polished presentation skills with the ability to communicate with large groups and clients
  • Must be able to pass a pre-employment background and drug screening

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Utah Jazz and Miller Sports Properties is an equal opportunity employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous group sales experience with a professional or collegiate team.
2. Yes/No: I am competitve and target driven.
3. Yes/No: I have a four year college degree.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous group sales experience for a professional or collegiate team.
2. Yes/No: I am competitive and target driven
3. Yes/No: I have a four year college degree


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Manager, Regional Sales - Washington Capitals (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics.  Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.  

Responsibilities:

  • Sell Washington Capitals ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other
  • miscellaneous game night duties.
  • Attend B2B networking events.
  • Other related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage numerous business relationships in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Sales, Service, & Marketing: Client Retention/Customer Service
Specialist, Guest Services - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  A Guest Services Specialist is directly responsible for all revenue goals associated with an assigned account base of existing season ticket holders, focusing on renewals and retention, referrals, add-ons and upgrades. A Guest Services Specialist will focus on creating relationships with assigned account base by being pro-active to anticipate the needs of their assigned account base. This is achieved by providing world class service, learning about and developing excellent relationships with accounts, and delivering customized communications, events, programs, and benefits to the team’s season ticket holders. Please note this is a Sales and Service position.

Responsibilities:

  • Improve year-over-year fan satisfaction, retention rates, and associated revenue goals with assigned account base
  • Encourage non-renewed accounts to renew through incentive program
  • Sell Upgrades, Add-Ons, and referrals through incentive program
  • Understand, at individual levels, the changing needs, demographics and wants of assigned account base
  • Build strong relationships with assigned account base through pro-active communication, including seat visits, phone calls, emails and other communication channels
  • Must make a minimum of forty outbound calls per day
  • Maintain up-to-date knowledge and effectively communicate all team happenings, events, planholder benefits relevant to assigned account base
  • Be pro-active, respond and resolve all customer complaints, requests, and inquiries from assigned account base; handle difficult fans and situations in a calm and professional manner
  • Meet and exceed assigned service levels and standards
  • Ensure planholder information and data are accurate and complete for assigned accounts
  • Assist in developing and delivering customized programs, events, and benefits to drive loyalty within assigned account base
  • Work closely with Ticket Sales, Ticket Operations, Marketing, Community Relations, Basketball Operations, Arena Staff, Game Operations, PR and Sponsorship to execute integrated programs
  • Present oneself as the key go-to person for assigned account base
  • Oversee all planholder relocation requests and waiting lists
  • Assist in arranging Special Events such as VIP Reception, STH Planholder Events, STH Party, Feedback Sessions, etc. Includes mailing invitations and tracking RSVP’s as well as planning of event set up
  • Manage Ticket Exchange Program; input exchange info in Archtics
  • Work all Wizards home games and scheduled Mystics games in conjunction with Verizon Center Guest Services
  • Other duties as assigned
     

Minimum Requirements:

  • Bachelor's Degree
  • Minimum of 1-3 years experience in service/hospitality, sales and event management
  • Relationship Builder
  • Excellent Communication Skills- interpersonal, verbal, written, sales
  • Problem Solver; Creative; Attention to Detail and Team Player
  • Basic knowledge of Archtics Ticketing System

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

NOTE: This web-page does not accept applications and/or resumes for the NBA League Office. If you are interested in career opportunities with the NBA League Office, please click here.

Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)