Current available jobs in Sales, Service, & Marketing:


» Atlanta Dream Manager of Corporate Partnerships - Atlanta Dream (Atlanta, GA)
» Coordinator of Social Responsibility (Community Relations) - Atlanta Dream (Atlanta, GA)
» Executive, Premium Sales & Corporate Partnerships - Atlanta Hawks (Atlanta, GA)
» Membership Associate - Atlanta Hawks (Atlanta, GA)
» Part-Time Analyst, CRM and Analytics - Atlanta Hawks & Philips Arena (Atlanta, GA)
» Manager – Atlanta Hawks Radio Sales - Atlanta Hawks and Philips Arena (Atlanta, GA)
» Corporate Partnerships Activation Manager - Boston Celtics (Boston, MA)
» Account Manager, Luxury Services - Charlotte Hornets (Charlotte, NC)
» Chicago Sky Account Executive - Chicago Sky (Skokie, IL)
» Charity Ticket Program Coordinator - Chicago Sky (Skokie, IL)
» Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)
» Premium Sales Account Executive - Dallas Mavericks (Dallas, TX)
» Account Executive, Season Ticket Sales - Denver Nuggets (Denver, CO)
» Account Executive, Group Ticket Sales - Denver Nuggets (Denver, CO)
» Game Night Concierge Staff - Golden State Warriors (Oakland, CA)
» Director, Partnership Development - Golden State Warriors (Oakland, CA)
» Senior Director, Content and Brand - Golden State Warriors (Oakland, CA)
» Project Manager, Venue Development - Golden State Warriors (Oakland, CA)
» Sales Manager - Idaho Stampede (Boise, ID)
» Account Executive - Idaho Stampede (Boise, ID)
» Consumer Sales Executive - Indiana Fever (Indianapolis, IN)
» Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)
» Group Events Specialist - Los Angeles Clippers (Los Angeles, CA)
» Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)
» Inside Sales Representative - Memphis Grizzlies (Memphis, TN)
» Marketing Analyst - Memphis Grizzlies (Memphis, TN)
» Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)
» Community Relations Summer Intern - Milwaukee Bucks (Milwaukee, WI)
» Sales Associate - Milwaukee Bucks (Milwaukee, WI)
» Account Representative, Lynx Ticket Sales - Minnesota Timberwolves and Lynx (Minneapolis, MN)
» Game Night Staff - 50/50 Raffle (Part-Time) - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Inside Sales - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)
» Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)
» Corporate Sales Account Executive - New Orleans Pelicans (New Orleans, LA)
» Inside Sales Representative - Oklahoma City Thunder (Oklahoma City, OK)
» Sales Associate - May/June 2015 - Philadelphia 76ers (Philadelphia, PA)
» GROUP SALES EVENT SPECIALIST - Philadelphia 76ers (Philadelphia, PA)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive-Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Manager, Tourism and Convention Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Ticket Sales and Service Intern - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Activation Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» Manager, Inside Sales - Sacramento Kings (Sacramento, CA)
» New Arena Account Manager, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Premium Sales Manager - Sacramento Kings (Sacramento, CA)
» Partner Business Manager - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Director, Marketing - Sacramento Kings (Sacramento, CA)
» Analytics Specialist (Entry- Level) - Sacramento Kings (Sacramento, CA)
» Sales Representative - San Antonio Stars (San Antonio, TX)
» Ticket Sales Associate - Seattle Storm (Seattle, WA)
» Director of Corporate Analytics & Insights - Spurs Sports and Entertainment (San Antonio, TX)
» Account Executive - Tulsa Shock (Tulsa, OK)
» Account Executive - Group Sales - Utah Jazz (Salt Lake City, UT)
» Partner Services & Integration Coordinator - Utah Jazz (Salt Lake City, UT)
» Manager, Group Sales - Washington Wizards (Washington, DC)
» Manager, Regional Sales - Washington Wizards (Washington, DC)
» Game Night Staff - Marketing (Part-Time/Seasonal) - Washington Wizards and Washington Mystics (Washington, DC)



Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Atlanta Dream Manager of Corporate Partnerships - Atlanta Dream (Atlanta, GA)

JOB DESCRIPTION

Title:              Atlanta Dream Manager of Corporate Partnerships

Department:   Atlanta Dream Corporate Partnerships

Reports to:     Director of Corporate Partnerships

Type:             Exempt, Full-Time

SUMMARY

This position will be responsible for cultivating and closing multi-year corporate sponsorships for the Atlanta Dream. Primary partnership targets will include local / regional corporate marketing decision makers, government entities, and corporate foundations.  Specifically, the role will sell fully integrated, marketing activation platforms tailored to the objectives and priorities of each individual partner.   The role will manage all aspects of the sales process from lead generation, proposal development, contract negotiations, as well as overseeing “best in class” account management throughout the life of the partnership. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain knowledge and understanding of the industry, relevant categories, and potential partner development

Identify and generate qualified leads and meetings through research, outreach, cold calling and existing relationships

Create and present customized presentations and sales materials based on specific client goals and objectives

Proactively seek input from team and internal operating areas to develop integrated and successful sponsorship activation ideas for potential and existing clients

Manage relationships with sponsors including interaction with clients, their agencies and vendors for development and implementation of their event marketing and promotional activities

Manage sales revenue projections, budgets and management of partnership expenses

Maintain timely and accurate records detailing sales performance, appointment recaps, account management and prospecting activities

Interact professionally and on a timely basis with all internal departments related to corporate partners i.e. ticket sales, marketing, social responsibility, finance, and administration

Supervisory Responsibilities

This position will not have managerial responsibilities

Qualifications and EXPERIENCE

Experience managing the development and implementation of partnership marketing strategy

Strong organizational and problem solving skills

Ability to multi-task in fast-paced client-service environment while meeting deadlines

Excellent written, verbal, and interpersonal communications skills

Must be a team player and have the ability to foster excellent internal and external working relationships

Experience in sports marketing or management, preferred

Demonstrated ability to manage and cultivate relationships

Be able to work a flexible schedule, including nights, weekends, and holidays

College degree, with concentration in marketing, entertainment or sports management preferred

Proficient in Microsoft Word, Excel and Outlook

Knowledge of and passion for Dream/WNBA preferred Certifications, Licenses or Registrations as      

needed to meet education and/or experience.


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Sales, Service, & Marketing: Community Relations
Coordinator of Social Responsibility (Community Relations) - Atlanta Dream (Atlanta, GA)

ATLANTA DREAM COORDINATOR OF SOCIAL RESPONSIBILITY

JOB DESCRIPTION

Title:                    Atlanta Dream Coordinator of Social Responsibility

Department:       Atlanta Dream Social Responsibility

Reports to:         Director of Broadcast & Communications

Type:                   Exempt, Full-Time

SUMMARY

The Atlanta Dream Coordinator of Social Responsibility is responsible for developing, implementing, and administering the Social Responsibility strategic plans and responsibilities in conjunction with the company’s overall community initiatives. This may include, but is not limited to charity programming, community activities and projects, identifying partnership opportunities, and cultivating business relationship to extend the company’s reach in the community, building fan loyalty, providing value to partners, and promoting ticket sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Build, develop, enhance, and execute programming for key Dream strategic Social Responsibility initiatives such as Dream Cares, Dream Pink, Dream Fit, Inspiring Women, and other platforms.

·       Help to develop and implement a Social Responsibility (SR) strategic plan that in the most effective and efficient manner builds supportive, involved relationships for the team while doing “good” for the community and the business.

·       Build & foster sustainable and authentic relationships with community-based organizations.

·       Activate WNBA programs such as: Breast Health Awareness, Go Green, Fit and WNBA Cares Week.

·       Coordinate appearances for players, coaches, mascot/dance team, staff, and senior management, and owners.

·       Manage the social responsibility calendar while developing a tracking process that allows efficient and accurate reporting of the number and type of appearances completed by the players.

·       Communicate all SR activities to the relevant parties on a daily, weekly, and monthly basis.

·       Organize and implement an annual signature event for the Dream 4 Youth Foundation.

·       Identify potential strategic alliances and strategic projects to fulfill company’s SR initiatives.

·       Work closely with Corporate Partnership department to manage and deliver partner fulfillments.

·       Work closely with Public Relations and Marketing department to ensure all SR efforts are aligned with overall company strategy and communications.

·       Develop and maintain relationships with appropriate community leaders to contribute to the company’s SR and business development efforts.

·       Conduct silent, live and online auctions of Dream autographed memorabilia and fan experiences and further enhance these efforts by conducting a memorabilia exchange with WNBA teams and other professional teams.

·       Prepare, review, and submit reports detailing all community relations programs for review by executive staff.

·       Represent company at public functions relating to SR programs.

·       Develop and execute high-profile community programming initiatives that enhance the Dream brand and create opportunities for positive publicity and corporate involvement.

·       Work closely with senior management on developing plans to build Foundation programming to align with social responsibility initiatives.

·       Work with Digital Team to ensure that community activities are captured and posted to digital platforms and digital publications.

·       Work with players, Dream Elite members, and staff to seek and develop opportunities to support charitable their personal initiatives and events.

·       Develop meaningful community partnerships such as blood drives, food drives, sports equipment drives, neighborhood clean-ups and community group recognition programs.

·       Manage the Dream in-kind donations program and respond to fan mail.

·       Coordinate all team autograph signings and maintain inventory of signed merchandise.

·       Organize and lead employee volunteer program(s) and supervise SR internship program.

·       Manage “Read to Achieve” and “Partnership in Education” programming and seek out opportunities to expand program reach to area youth through schools, libraries, after-school programs and recreation centers.

·       Research, locate and submit appropriate grant proposals that are in line with the mission of Dream 4 Youth Foundation

·       Work with finance department to create and manage department budget

·       Manage the department’s day-to-day activities.

·       Other duties as assigned by manager

Supervisory Responsibilities

This position will not have managerial responsibilities.

QUALIFICATIONS AND EXPERIENCE

·       Bachelor’s Degree from an accredited college/university in Marketing, PR, Journalism or related field

·       Minimum of 2-3 years community relations or non-profit experience

·       Experience dealing with professional sports team business and basketball personnel (Knowledge of and interest in Dream/WNBA is preferred)

·       Excellent communications skills including oral, written and presentation; ability to express ideas clearly and concisely

·       Excellent organizational skills and the ability to multi-task and work in a fast paced environment.

·       Sharp attention to detail and ability to manage multiple projects within deadlines and budget

·       Ability to work in a fast-paced, collaborative, team-oriented environment is a must

·       Ability to work irregular hours, including nights, weekends, holidays

·       Ability to travel as needed, which may include away games, training camp, league events, etc.

·       Ability to maintain confidential and/or proprietary information

·       Proficiency in use of Microsoft Office software suite of products

·       Talented self-starter with an creative mind, strategic ideas, and a focus on achieving excellence

Certifications, Licenses or Registrations

As needed to meet education and/or experience.


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Sales, Service, & Marketing: Premium/Suite Sales
Executive, Premium Sales & Corporate Partnerships - Atlanta Hawks (Atlanta, GA)

As the Atlanta Hawks enter a new and exciting chapter in franchise history, we are searching for a qualified Premium Sales Executive.  This position will be primarily responsible for selling new contractual suite licenses, premium seating while maintaining a client account base in an effort to maximize revenue in all premium areas of Philips Arena.

RESPONSIBILITIES/DUTIES:

·        Contribute to and create incremental revenue streams, which primarily focus on selling contractual suite licenses and Hawks premium Memberships

·        Responsible for generating revenue through the rental of Party, Hospitality and Private Suites.

·        Execute all aspects of Suite Rental process; secure rental agreements and payments.

·        Generating leads through prospecting, networking, as well as contacting leads assigned through CRM.

·        Actively call on businesses, individuals and other leads.

·        Engage prospects and follow through sales process to include face to face meetings and appointments.

·        Contribute to marketing and promotional efforts for Premium Sales and Suite Rentals.

·        Provide exceptional customer service to clients prior to and during events.

·        Act as liaison with third party Arena caterer (Levy Restaurants) on catering packages and food / beverage service for Rental Suites.

·        Other duties as assigned.

              

QUALIFICATIONS:

·        Undergraduate degree required

·        Minimum three (3) years sales experience in sports/entertainment required

·        Strong sales and service background preferred

·        Excellent customer service and interpersonal skills; positive and proactive attitude

·        Strong written and verbal communication skills

·        Organized, ability to multi-task with attention to detail

·        Ability to work independently, self-starter

·        Strong work ethic, results-oriented, desire to succeed

·        Enthusiastic about contributing to the success of the organization and department; team-oriented attitude

·        Ability to assess and respond to situations that may arise and exhibit leadership qualities

·        Able to work non-traditional hours including evenings, weekends and some holidays as necessary


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Sales, Service, & Marketing: Ticket Sales
Membership Associate - Atlanta Hawks (Atlanta, GA)

If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the Atlanta Hawks & Philips Arena have an open door. The Membership Associate position is an entry level position focused on selling premium inventory for the Atlanta Hawks (NBA) at Philips Arena. Membership Associates focus on selling season tickets, group tickets and mini-plans to corporate prospects via phone and face-to-face presentations. Throughout the program individuals will be responsible for an individual quota and top performers will be given the ability to grow their career within the organization. As a whole, the department acts as a feeder system to all senior level sales and service positions as career growth is the main objective of the program.

Qualifications: Ideal candidate will have a strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, passion for sales, strong work ethic, competitiveness, positive attitude and a willingness to learn is a must. Individuals must also possess a bachelor’s degree, comfort with cold calls and computer efficiency.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous sales experience.
2. Yes/No: I have worked for a professional sports property before.
3. Why are you right for this position?
4. Briefly state what your professional goals are for the next 5 years.


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Sales, Service, & Marketing: Database Marketing/Analytics
Part-Time Analyst, CRM and Analytics - Atlanta Hawks & Philips Arena (Atlanta, GA)

THE ROLE:  At the Atlanta Hawks and Philips arena, we strive to provide a world-class experience through our culture of southern hospitality, inclusion, and a commitment to innovated progression. In this vein, the Atlanta Hawks and Philips Arena’s Analytics and CRM department works as a centralized business intelligence group, focusing on actionable insights and data driven decisions across the organization through CRM, research and analytics.

As a part-time Analyst in the Analytics and CRM group, it will be the employee’s primary focus to administer many of the day-to-day functions of CRM and Analytic initiatives.

RESPONSIBILITIES:

Including but not limited to:

  • Daily dynamic pricing analysis
  • NBA league reporting
  • Maintain daily, weekly, and monthly sales/commission reporting
  • Work directly with marketing departments to deliver insights (social media analytics, website analytics, direct marketing analytics)
  • Manage several ad-hoc requests as directed by the Manager, Analytics.

QUALIFICATIONS:

  • Bachelor’s degree in a business or mathematics discipline (i.e. Engineering, Statistics, Quantitative Analysis)
  • Experience with the advanced analytics capabilities found within Microsoft Excel (Marcos, VBA programing, Vlookup, Pivot Tables) strongly preferred
  • Experience using marketing analytics tools preferred (Omniture, Google Analytics, Social Media Analytics Tools) preferred but not required
  • Experience with Microsoft Access preferred but not required
  • Previous experience working with Ticketmaster’s Archtics ticketing system preferred but not required
  • Experience with SQL and/or SQL Reporting Services preferred but not required                                            
  • Experience with analytical/statistical reporting and Business Intelligence tools (i.e. SAS, SPSS, R) preferred but not required
  • A strong passion for personal development and continued learning
  • A self-starter capable of working independently as a project manager
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely.
  • Strong problem solving skills

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Sales, Service, & Marketing: Corporate Sponsorship Sales Department Management
Manager – Atlanta Hawks Radio Sales - Atlanta Hawks and Philips Arena (Atlanta, GA)

Scope of Work:

Reports directly to Director of Corporate Partnerships and VP of Corporate Partnerships.

Responsible for strategy and revenue goals related to corporate partnership radio sales efforts through the corporate partnership and suite sales teams.

Maintain personal radio sales goal, to be determined by VP and Director on an annual basis.

Maintain a limited account list to generate CP revenue in addition to radio revenue.

Consult with the other sales managers on ways to achieve the departmental radio sales goal.

Work with admin and brand integration staff to create sales materials and pre-packaged sales decks for the sales team to present.

Serve as liaison with our partner radio flagship station’s general sales manager to manage the inventory available for sale both around our game action and in other day parts.

Serve as liaison with potential endorser personalities, such as team play-by-play and color analysts, team executives, former players and coaches.

Continually monitor radio inventory and update both the executive team and sales team on progress and availabilities. 

Collaborate with Director to set rates for the available inventory. 

Create new inventory to increase revenues. 

Use professional network of both direct brands and advertising agencies to anticipate trends, changes and new advertisers in the Atlanta market.

Assist in the continued training/education of team members less familiar with radio sales.

Position Requirements:

Bachelor’s degree in Business or a relevant field required

7 years of experience in sports marketing and radio sales required

Minimum 5 years prior sponsorship sales experience preferred

Digital sales experience preferred

Exceptional presentation and communication skills

Extensive knowledge of sports marketing and sponsorship inventory preferred; specific knowledge of Atlanta market beneficial

Outgoing, energetic and creative personality a must

Ideal candidate will be detail oriented and able to manage multiple clients and projects simultaneously

Ability to collaborate successfully with other departments and company resources is essential


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Sales, Service, & Marketing: Sponsorship Services/Activation
Corporate Partnerships Activation Manager - Boston Celtics (Boston, MA)

Department:  Corporate Partnerships

Supervisor:  Sr. Director, Corporate Partnerships Activation

Principal Function:  This position will be responsible for implementation and organization of contractual elements pertaining to Boston Celtics Corporate Partners. 

Responsibilities Include but are not limited to:

Through a deep understanding of partner goals and objectives, proactively implement assigned sponsor assets, including:

  • In-market/in-arena activation, branded content creation, social media activation, online and retail promotions, ticket distribution, community based programs and event planning/execution
  • Work with sales team in platform development, presentations, etc. for new, existing and renewal partners
  • Development and creation of mid-year and year-end recaps based on sponsors’ objectives and activation throughout the season.  To include both quantitative and qualitative analysis.
  • Build, maintain and grow partner relationships at all levels

Requirements:

  • Bachelor’s Degree
  • 3+ years of relevant experience activating corporate partnerships in team, league or property setting
  • Working knowledge of Scarborough, Repucom and/or other sponsor related analytics tools
  • Excellent communication and customer service skills
  • Highly motivated, detail-oriented and organized; ability to handle multiple projects simultaneously with accuracy and completeness
  • Enthusiastic and reliable in all areas of job performance
  • Interested in working long/flexible hours, including evenings, weekends, holidays and possible travel

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Sales, Service, & Marketing: Client Retention/Customer Service
Account Manager, Luxury Services - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW

This position is responsible for providing exceptional service to all luxury seat owners. Position works closely with other team members as well as sales staff to manage, develop, organize and implement service programs, projects and communications tools to strengthen and increase the level of services to the team’s luxury season ticket holders and drive customer loyalty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as primary contact for all luxury seat owners and suite holder day to day contacts.
  • Assist in managing and the renewal of all luxury seat owners accounts
  • Responsible for new sales and revenue generation through existing contacts
  • Service accounts for all events in Time Warner Cable Arena
  • Initiate proactive service programs including, but not limited to, monthly newsletter, ticket distribution and game entertainment special requests
  • Responsible for communicating event notifications in an efficient and timely manner
  • Coordinate additional ticket purchases for all events at Time Warner Cable  Arena
  • Compile and track specific client trends and requests
  • Manage and update CRM database relating to luxury seat owners accounts
  • Handle specific event operation responsibilities for clientele and VIP’s.
  • Assist with the planning and execution of all luxury special events
  • Work with food & beverage department to handle all special requests.
  • Manage event guest list upon request
  • Serve as liaison between internal and external departments to ensure all luxury seat owners’ expectations are being met
  • Ability to multi task and communicate in a fast paced environment
  • Manage invoicing and collection process
  • Respond to telephone, e-mail and fax requests from luxury seat owners in a professional and timely manner
  • Ability to interact with all staff members and interns
  • Other duties as assigned by Manager

 

ReQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Degree from an accredited college or university in Hospitality, Sports Administration, Business or related field
  • Three years experience in the Sports and Entertainment or hospitality industry
  • Prior customer service experience preferred
  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Detail Oriented
  • Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
  • Ability to multi-task
  • Ability to work extended hours including nights, weekends, holidays
  • Ability to work in a fast-paced environment
  • Strong computer skills – including all Microsoft Office software programs

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on relationship sales and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages for the Chicago Sky
2. Renew existing customers and sales through exceptional customer service practices and problem solving skills
3. Make 75+ outbound phone calls on a daily basis
4. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
5. Maintain detailed records of customer interactions and sales process utilizing Archtics
6. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
7. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
8. Game night responsibilities as well as attend outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently.
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Ticket Sales
Charity Ticket Program Coordinator - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an excited, outgoing, and community focused candidate for the role of Charity Ticket Program Coordinator that will interact with nonprofit groups and organizations throughout Illinois. The Charity Ticket Program Coordinator will be a vital part of assisting the Manager of Operations & Charity Tickets in selling community programs and distributing tickets to non- profit organizations. This position will gain hands on experience in sales, marketing, and community relations. This is a part-time, seasonal role that will be paid $8.25 hourly including a commission and bonus structure for achieving pre-determined goals.

Responsibilities

·            Research and cold call  non-profit groups and organizations in Illinois and Northwest Indiana

·            Sell community based programs and group outings  to organizations and companies

·            Aid Manager of Operations & Charity Tickets in assigned tasks including bus transportation booking, prospecting, and event planning

·            Assist with day-to-day coordination of the Charity Ticket Program including mailings, follow-up calls and data entry

·            Drafting thank-you and recognition responses, as well as general responses to incoming requests. Assist with database tracking and follow up

·            Handle general office duties such as data entry, copying, filing and faxing

Criteria and Qualifications

·            Excellent phone and computer skills

·            Detail Oriented

·            Able to interact with internal and external clients in a professional manner

·            Excellent writing skills

·            Excellent time management skills with the ability to multi-task

·            Live in the Chicagoland area and have access to reliable transportation

·            Required to work all Chicago Sky Home games

·            Knowledge, enthusiasm, and interest in the Chicago Sky, women’s professional sports and the greater Chicago Community

Candidates must be able to travel to Sky head office in Skokie, IL. This position reports directly to the Manager of Operations & Charity Tickets.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have experience working with community groups and/or non-for-profits? If so, explain.
3. Do you have previous work/internship experience in sports? If so, explain


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Sales, Service, & Marketing: Ticket Sales
Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)

Do you think you are the right fit? We are looking for an aggressive, self-starter with a proven track record of success, selling in any industry!

This is your chance to get your foot in the door of a professional sports team owned by one of the largest gaming facilities in the world, Mohegan Sun! We now have two professional sports teams - the Connecticut Sun - WNBA http://www.connecticutsun.com and the New England Black Wolves - NLL (Professional Men's Indoor Lacrosse) http://www.blackwolves.com.

Qualified candidate will sell season, group, flex and individual tickets to the public and via partnerships with sponsors, vendors, local and regional corporations within an assigned territory. Will follow-up on all leads, however, will primarily make cold calls and develop relationships/partnerships with regional civic and corporate clients to generate contacts, formalize proposals and interact with diverse levels of individuals.

Meets individually established sales objectives and performs other related duties as assigned while promoting superior customer service. Position pays a base salary plus commission, with built in growth and earning potential with each year of service.

Minimum Qualifications: Bachelor’s degree required and/or at least 2 years of previous professional sales experience. Must have experience formalizing sales proposals. Must possess excellent customer service skills and intermediate computer skills. Ability to work long and unusual hours including late nights, weekends and holidays.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 2 years of sales experience.
2. Yes/No: Are you willing to relocate to Southeastern Connecticut.


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Sales, Service, & Marketing: Premium/Suite Sales
Premium Sales Account Executive - Dallas Mavericks (Dallas, TX)
  • Description

    If you have a competitive personality, a proven track record of success in sales and excellent communication skills, we invite you to apply for this premium ticket sales position.  Main responsibility will be selling premium ticket products, including season ticket packages, theater boxes, nightly suite rentals and season suite leases.

    Job Expectations:

  • Prospect and cold call companies for new business development opportunities, selling either face-to-face or over phone.
  • Meet weekly outside sales appointment expectations, setting face-to-face meetings with business owners and C-Level executives.
  • Accountable for structuring weekly out-of-office presentations and submitting all required reports on time.
  • Meet weekly outbound call expectations.
  • Target individual game ticket buyers in premium locations and discuss season ticket opportunities.
  • Entertain premium prospects at creative events and also during games at American Airlines Center.
  • Dedicated to continual education of the sales process and implementing strategies from training into daily sales efforts.
  • Responsible for meeting and exceeding all individual and department goals.
  • Continually bring new ideas and initiatives to management to help better the entire sales department.

Minimum Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong work ethic and drive to excel.
  • Strong background in selling premium tickets.
  • Highly motivated individual with a strong desire to build a career in ticket sales.
  • 2+ years of outstanding performance in commission-based sales position.
  • Maintain computerized records of all touch points with clients and prospects with our CRM system.
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events.
  • College degree preferred.

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 2-3 years of Ticket Sales experience?
2. (Yes/No) Do you have experience selling high-end premium inventory?
3. (Yes/No) Do you have experience with face to face appointments?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Season Ticket Sales - Denver Nuggets (Denver, CO)

MINIMUM POSITION RESPONSIBILITIES:

  • New ticket sales encompassing Denver Nuggets® Season Tickets and Partial Plans.
  • Resourceful ability to prospect, network, set appointments, fill pipeline and aggressively sell all available ticket packages.
  • Develops and executes Season Ticket ROI sales process for Business to Business programs.
  • Handles a high level of sales activity, including 400 cold calls per week and 5-7 sales appointments per day.
  • Transportation for appointments and ticket delivery a must.
  • Meet or exceed sales and activity goals as determined by department Director.
  • Represents, actively promotes, and sells teams at events.  Maximum of 50 events per year (Denver Nuggets® games, outside events, ticket on-sales, including nights, weekends and holidays).
  • Maintain computerized records of all clients and prospects within the CRM database.
  • Other duties as assigned by department Director.

MINIMUM POSITION QUALIFICATIONS:

  • Bachelor’s degree or equivalent combination of education and experience.
  • Minimum of one year professional sports industry experience.
  • Minimum of one year outside/inside sales experience.
  • Ability to show proven background in season ticket sales to businesses and consumers.
  • Strong written and verbal communication skills.
  • Ability to quickly build rapport with customers and assess customer needs.
  • Effective time management and organizational skills.
  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

  • Advanced sales training.
  • Considerable knowledge of season tickets, ticket packages, sales processes and procedures.
  • Firm understanding of Kroenke Sports ticket products and services.
  • Strong computer skills, including knowledge of Microsoft Office (Word, Excel, Outlook), experience with Veritix and Microsoft Dynamics CRM a plus.
  • Knowledge of the NBA and Denver Nuggets®.
  • Established client base or extensive knowledge of Denver Metro market.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have minimum of one year of professional sports industry experience?
2. Yes/No: Do you have a minimum of one year outside/inside sales experience?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Ticket Sales - Denver Nuggets (Denver, CO)

MINIMUM POSITION RESPONSIBILITIES:

·         New group ticket sales for the Denver Nuggets.

·         Prospects, networks, sets appointments, and aggressively sells group ticket packages.

·         Develops and executes group ticket sales promotions.

·         Responsible for maintaining/growing a large amount of group ticket accounts and executing any Fan Experiences that may be tied to them.

·         Handles a high level of sales activity, including 150 cold calls per week and 2-3 sales appointments per day.

·         Transportation for appointments and ticket delivery a must.

·         Meets/exceeds defined sales goals.

·         Represents, actively promotes, and sells teams at events.  Minimum of 43 events per year (Denver Nuggets games, outside ticket events, ticket on-sales, chambers).

MINIMUM POSITION QUALIFICATIONS:

·         Bachelor’s degree or equivalent combination of education and experience.

·         Minimum of one year professional sports industry experience.

·         Minimum of one year outside/inside sales/servicing experience.

·         Ability to show proven background in ROI and group sales experience sales.

·         Strong written and verbal communication skills.

·         Excellent customer servicing skills.

·         Ability to quickly build rapport with customers and assess customer needs.

·         Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

·         Advanced sales training.

·         Considerable knowledge of group sales processes and procedures including Veritix and Microsoft Dynamics CRM

·         Firm understanding of Kroenke Sports group ticket products, services, procedures.

·         Knowledge of the NBA and Denver Nuggets®.

·         Established client base or extensive knowledge of Denver Metro market.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have minimum of one year of professional sports industry experience?
2. Yes/No: Do you have a minimum of one year outside/inside sales experience?


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Sales, Service, & Marketing: Client Relations/Customer Service
Game Night Concierge Staff - Golden State Warriors (Oakland, CA)

About the Position

We have an immediate need to hire part time Game Night Concierge Staff to provide outstanding customer service for the Golden State Warriors. We are seeking enthusiastic individuals with a professional demeanor to serve as Concierge Service for our Premium Seating Department and more specifically our Luxury Suite clients. Concierge Staff will be responsible for assisting with the set up and break down of Luxury Suites at games and events at Oracle Arena as well as providing guests with excellent customer service during the events. Additional tasks will vary. The delivery of quality service and positive interaction with our fans, season ticket holders and sponsors is critical but most importantly, make sure our fans have FUN!

Key Responsibilities

  • Set up and breakdown of all Suites and Suite Level Concierge Stations.
  • Assisting Suite Holders with questions, comments and concerns. 
  • Providing accurate information in a timely manner.
  • Support organization and Arena staff, creating a fun environment.
  • Assisting Warriors staff with events.
  • Assistance in monitoring access to the suites levels (verifying ticket access).
  • Providing exceptional customer service at all events.

Requirements

This position requires a professional and outgoing individual eager to provide great customer service in addition to the following:

  • Enthusiastic and friendly with a professional demeanor. Must be mature and accustomed to working in a diverse environment.
  • Previous experience working in a customer service environment is preferred
  • Individual with an outgoing personality and comfortable working in large crowds is preferred
  • High energy, detail-oriented, and hard-working individual is preferred
  • Ability to multi-task and to complete assignments in a fast-paced environment is preferred
  • Must be able to pass a criminal background check
  • Must be able to work home games including week nights, weekends and holidays

Physical Demands

  • Pushing/pulling/carrying and lifting may include up to 30 lbs (Set-up and Break down)
  • Stair climbing and the ability to sit/turn/bend/stand for long periods of time

Qualifications

  • Must be at least 18 years old
  • Must have reliable transportation
  • Great customer service skills

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Sales, Service, & Marketing: Corporate Sponsorship Sales
Director, Partnership Development - Golden State Warriors (Oakland, CA)

About the Position

We have an opportunity for a qualified and innovative Director of Partnership Development. We are looking for a candidate with a deep commitment and experience in the upsell and renewal sales process. Additionally, this candidate will be required to deliver excellent customer service to our corporate partners, while assisting with the implementation of their contractual assets. The successful candidate will have the ability to thrive in a high pressure, fast-paced, competitive environment, and will foster a positive attitude while being an integral team member.

This is a full-time position reporting to the Senior Director, Partnership Development and is based in Oakland, CA.

Key Responsibilities

  • Own and drive the renewal process; work to achieve and meet thier individual and group quota provided at the start of each fiscal year
  • Leverage organizational resources to drive retention strategies for customer renewals
  • Identify upsell opportunities for assigned corporate partner accounts
  • Fulfill sponsorship agreements by working closely with other departments to ensure a high level of execution and customer service
  • Work in conjunction with various departments to ensure fulfillment of all client deliverables
  • Evaluate current partner activation plan and provide recommendations on how to better develop the partnership across a 365 day platform
  • Effectively build and sustain strong  partner relationships
  • Implement new strategies and methodologies based on research, data, success rates, and market trends to ensure 100% customer satisfaction
  • Oversee assigned departmental projects which could include: NBA financial reporting, LED and signage tracking, radio/broadcast management, etc.
  • Plan and execute events, promotions and VIP experiences
  • Attend all home games and special events

Required Experience & Skills

The successful candidate in this position must be an innovative and resilient professional with determination, fortitude, commitment and the following:

  • Bachelor’s degree required
  • Minimum of seven (7) years of corporate sponsorship and/or account management experience; sports sponsorship preferred
  • Minimum of three (3) years of sales experience
  • Strong leadership, teamwork and relationship-building skills
  • Excellent written, verbal and interpersonal communication skills
  • Basic understanding of social media marketing and the digital space
  • Ability to be proactive and flexible in the face of change and last minute requirements
  • Ability to maintain a flexible schedule – evenings and weekends may be required 
  • Knowledge of all the Microsoft Office applications

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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Senior Director, Content and Brand - Golden State Warriors (Oakland, CA)

Position Summary


The Senior Director of Content and Brand will be jointly responsible for setting and executing our content marketing strategy and initiatives, both internal and external, across multiple platforms and formats and ensuring brand consistency. That includes overseeing some and working closely with other teams in the creation and distribution of high-quality, channel-optimized engaging content, and managing the team and external resources associated with those efforts. Leveraging deep digital marketing skills, project management, storytelling, and editorial experience, he or she will play a crucial role in helping the company convert key behaviors with compelling content.

The position collaborates with all Marketing and Digital groups as well as our internal customers: PR, Sponsorship, Events, Community Relations, and Arena to help define both the brand story and the story as interpreted by the customer/fan.


If anything, the role of this person is to be a creative marketing force (to support the creation and use of content) and process operations guru to ensure the organization is working smartly and efficiently to deliver exceptional experiences.


Responsibilities


The job of the Senior Director requires a combination marketing and publishing mindset, with the most important aspect to think “fan first”.  In essence, he or she is the corporate storyteller and must be empathetic toward the customer. This includes:

  • Owning the brand utilization and communication across the organization
  • Leading creative thinking and energy from a marketing perspective
  • Mapping out a content strategy that supports and extends marketing initiatives, both short- and long-term, determining which methods work for the brand and why, and working to continuously evolve strategy
  • Working closely with our content teams to ensure a consistent message across channels
  • Ensuring all content is on-brand and consistent in terms of style, quality and tone of voice for all channels of content including online, social media, email, point of purchase, mobile, video, print and in-person
  • Owning the processes necessary for efficient content creation and distribution
  • Integrating Storytelling and narrative deeper into our DNA
  • Collaborate with leads of each channel (Digital, Social, Studio, Game Experience) to develop and execute interactive storytelling across our multiple channeled eco-system
  • Playing a key role in innovation and ideation both at a day-to-day level and an innovation level
  • Managing a team of in-house and freelance resources
  • Measuring and reporting on the impact of the company’s content marketing efforts

Required Skills

  • Leadership skills to define and manage a set of goals involving diverse contributors and content types
  • A willingness to embrace change and to adapt strategies on the fly
  • The ability to lead and inspire creative personnel and content creators to achieve company's stated goals
  • Clear articulation of the business goal behind the creation of a piece (or series) of content
  • Skill at both long-form content creation and real-time (immediate) content creation and distribution strategies and tactics
  • Supervising in house and freelance writers; be an arbiter of best practices in grammar, messaging, writing, and style
  • Integration of content activities within traditional marketing campaigns
  • Developing standards and establishing work flow for requesting, creating, editing, publishing, and retiring content
  • Work closely with company's creative teams on all creative and branding initiatives to ensure a consistent message across channels
  • Speak/advocate for content marketing at internal/external events, in webinars, in writing, etc and serve as the evangelist for organizational change around content
  • Understanding of Behavior Modeling is a plus

Required Competencies

  • Creative development, entrepreneurial, design thinker
  • Not afraid of taking chances; bold
  • Passion for creating experiences through the use of narrative in multiple mediums
  • Ability to effectively manage multiple projects at one time (think Vaudevillian juggler)
  • Excellent writing and editing skills
  • Highly organized: process and detail-oriented
  • Focused on reporting and measurement
  • Ability to thrive in a fast-paced environment

Required Experience

  • Comfortable with acting as the company's spokesman and advocate via media appearances, interviews, sales calls, etc.
  • Proven editorial skills
  • Storytelling
  • Project Management
  • Leadership
  • The ability to lead and inspire large teams of creative employees and content creators
  • A passion for new technology tools, new strategies
  • Ability to stay on top of the latest content marketing industry practices

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Sales, Service, & Marketing: Consulting/Strategic Planning
Project Manager, Venue Development - Golden State Warriors (Oakland, CA)

The Golden State Warriors are looking for a manager to join our internal venue development/project management team.  The individual in this position will be an integral contributor to the project management team throughout the development of the planned San Francisco arena project and will focus on the evaluation and implementation of a broad range of strategic and financial initiatives at the intersection of the GSW business operations and arena development teams.

This is a newly created position based in San Francisco, CA.

Key Responsibilities

  • Support, coordinate, and monitor day to day design development activities
  • Support, coordinate, and monitor day to day pre-construction and construction activities
  • Support the entitlement process
  • Act as liaison to internal and external stakeholders on issues related to project design and construction
  • Identify and resolve issues related to project design and construction based on detailed analyses of cost, schedule, revenue, and guest experience impacts
  • Manage projects relentlessly and professionally, from project planning and initiation through implementation and closure, assuming accountability for all project results
  • Facilitate discovery sessions on the project and turn the data gathered in these sessions into functional requirements
  • Facilitate sessions with project stakeholders to outline scope, goals, deliverables, resource needs, and timelines
  • Track project costs, budget, and schedule related to specific assignments

Required Skills and Experience

  • Five (5) to ten (10) years of progressive project management experience in facility design and construction
  • Minimum five (5) years of professional experience, which includes three (3) years in each of the following areas:
    • Managing projects
    • Participating in and/or driving implementations, and
    • Working in a project leadership capacity
  • Well-versed and experienced in project management 101.  You must know: 1) how to execute projects according to a determined timeline, methodology, scope, and budget; 2) how to track and report on progress, risk, and other issues; 3) when to defuse issues or risks and when to escalate them; and 4) how to maintain quality control throughout the project lifecycle
  • Previous experience with winning teamwork and collaborative environments
  • Ability to skillfully push back on requests while gaining trust and consensus around tough decisions
  • Willingness and ability to track and document everything that happens on the project, then report on it like clockwork to the project team and stakeholders
  • Eagerness and ability to help develop tools, best practices, and documentation for project management and related processes, as necessary
  • Solution-oriented, with a demonstrated ability to overcome challenges with creative solutions
  • Meticulously detail-oriented with the ability to multi-task, meet deadlines, quickly process information, and demonstrate a dedication to ensuring and maintaining the quality of the end product
  • Inherent ability to think two (maybe even three) steps ahead of the project and take proactive steps to address roadblocks, issues, and distractions internally and with the client
  • Strong project management skills and ability to effectively manage multiple projects concurrently in a dynamic environment with tight deadlines
  • Willingness to accept a wide range of responsibilities
  • A track record of being a team player and leader with strong interpersonal skills and a talent for collaboration
  • Excel at both written and verbal communication
  • Ability to develop PM plans using MS Project or similar
  • Strong technical acumen and familiarity with productivity tools (MS Office and Mac)
  • Strong familiarity with project management tools and methodologies
  • Excellent organizational and analytical skills

Education

  • Bachelor’s degree, and ideally a master’s degree, preferably with a focus on engineering, architecture, or urban planning.

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Sales, Service, & Marketing: Ticket Sales Management
Sales Manager - Idaho Stampede (Boise, ID)

JOB DESCRIPTION
Title: Sales Manager
Reports to: President and General Manager
FLSA Status: Exempt
Employment Status: Full-time

Position Summary: 
The Idaho Stampede, Boise-based NBA Development League franchise, has an immediate need for an experienced and results-driven Sales Manager. This long-standing, winning organization is a hybrid affiliation with the NBA’s Utah Jazz. As a key position in the company, the Sales Manager will work directly under the Team President and must meet personal sales goals while directing & managing the Account Executive sales efforts. The ideal candidate is highly networked, self-motivated to achieve personal and professional goals, demonstrates exceptional leadership capabilities, and is skilled at managing people to achieve results. This high level position within the organization will be groomed by Team President to learn all aspects of running a NBA Development League franchise and be able to assume leadership when Team President is unavailable.   

Duties and Responsibilities:
• Directly sells new and existing season tickets, new and existing sponsorships and all other ticket revenue products including but not limited to: suites, mini-plans, and group.
• Develops relationships with new customers, diversifies the franchise’s customer-base, produces, and increases sales revenue.  Must meet or exceed budgeted sales goals.
• Maintains ongoing relationships with existing customers, and secures repeat business and growth by recognizing and fulfilling value-add opportunities.
• Works closely with the Team President to spearhead and supervise sales campaigns, and tailor to meet market needs for season tickets, mini-plans, luxury & game day suites, loges, and group tickets.
• Plans and directs hiring, training, and performance feedback and reviews for the Account Executive staff and oversees their daily activities.
• Measures the effectiveness of sales activities and provides recommendations to Team President.
• Looks for continuous improvement opportunities, offers ideas and recommendations, and appropriately communicates and implements decisions with the sales team.
• Assists in the development of sales promotions and works with the Public Relations department to organize, create, market, and sell special events and properties (i.e., Youth-Coaches Clinics and ancillary programs surrounding those programs).
• Solicits customer feedback and uses the information to improve the efficiency and effectiveness of responding to customer needs.  Provides exceptional customer service and resolves customer issues within guidelines.
• Assists with sponsor fulfillment activation while assisting in the creation of marketing solutions for all sponsors.
• Assists with community programs.  (i.e. school visits)
• Oversees seat inventory process and ticketing.
• Ensures compliance with documented company and departmental policies.
• Prepares various documentation, reports, and data for the purpose of soliciting new business, updating the existing customer-base, and tracking outside sales activities.
• Researches successful revenue generation ideas from other teams/sports, and appropriately implements within the Franchise.
• Works with the President and General Manager to develop marketing plans and sales calendars, and provides back-up support and leadership as needed.

Game Day Responsibilities:
• Coordinates and manages all sales efforts during game.
• Effectively handles customer issues.
• Oversees will-call office staff on game day.
• Helps when and where needed during game time.
• Provides oversight and feedback regarding delegated responsibilities.
• Assists with setup and breakdown of arena assets.

Qualifications and Attributes:
• Bachelor’s degree in Business, Sales, or a related field; sports emphasis desired.
• Minimum of five years inside and outside sales experience, preferably in a related sports environment.
• A solid track record of increasing sales through executing effective sales techniques.
• Strong people management abilities; effective team development skills; sales team time management skills.
• A history of building a collaborative team; takes initiative to inform others and close the loop.
• Experience developing and executing sales and marketing strategies, programs, processes, and systems.
• Ability to translate creative ideas and solutions into actionable objectives, execute against objectives, and develop a process that others can follow.
• Good listener with the ability to communicate information, ideas, and solutions verbally and in writing so others will understand.
• Customer-focused, solution focused, and adaptable to customer needs within specified guidelines.
• Takes initiative, self-directed with strong self-confidence.  “Can do attitude.”
• Ability to manage own time, self-starter, self-directed and well organized.
• Works with integrity and ethical business practices.
• Flexible and ready to work non-traditional hours in a non-traditional setting.
• Ability to work in a changing and often stressful environment.
• Not afraid to ask questions – seeks help and information when needed.
• Action oriented; results focused.
• Highly motivated to achieve personal and professional goals.
• Strong desire to succeed, professional demeanor, and passion for the sports industry.
• Working knowledge of Microsoft Office and contact management software (i.e., Word, Excel, PowerPoint, Outlook, CS3/Photoshop and ACT!).

Compensation:
Base salary DOE, plus commission; medical insurance after ninety (90) day trial period; ten (10) earned paid vacation after full year of service and six (6) paid holidays.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales management experience?
2. Do you have sales experience in the world of sports?
3. Are you willing to relocate at your own expense?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Idaho Stampede (Boise, ID)

Position Summary:
The Idaho Stampede, a Boise-based NBA D-League Franchise affiliated with the Utah Jazz, has an immediate need for an experienced, results-driven Account Executive committed to achieving sales excellence. Account Executives are responsible for prospecting and selling all types of revenue packages to corporations and the general public. In addition, this role provides game-day support to ensure the franchise runs efficiently. The ideal candidate has a passion for sports and a strong desire for progression in the industry. This individual must be self-motivated to achieve sales goals, results-driven, and customer-focused with superior communication skills and unwavering work ethic.

Duties and Responsibilities:
• Sells all types of revenue packages including season tickets, mini-packs, groups, suites, and corporate sponsorships to achieve targeted sales goals, continually striving to exceed expectations.
• Prospects and conducts cold calls to area companies and organizations to sell complete portfolio of products. Must be comfortable prospecting and cold calling by phone and in person.
• Provides superior customer service to clients, existing ticket holders, prospects, and single game customers.
• Handles standard customer service issues.
• Manages sales efforts at public gatherings and events.
• Assists Vice President of Sales on all projects as requested.
• Fulfills game-day responsibilities and basic office duties as assigned.

Game Day Responsibilities:
• Assists with on-court promotions, arena set-up and breakdown, entertainment acts, game presentation, giveaways, merchandising booth, and program sales among other things as needed.
• Assists on game day projects as directed.

Qualifications & Attributes:
• Bachelor's degree or equivalent training and experience.
• Minimum of one-year sales experience in professional sports; ticket sales experience is preferred.
• Exceptional work ethic, strong desire to succeed, professional demeanor, and a passion for the sports industry.
• Effectual time-management and organizational skills. Ability to manage schedule to achieve daily and weekly goals for calls, appointments, and sales.
• Flexible and ready to work non-traditional hours in non-traditional settings.
• Ability to work in a changing and often stressful environment.
• Demonstrated ability to work in a team environment.
• Ability to effectively handle multiple ticket sales projects, and to produce positive results with every project.
• Strong written and verbal communication and presentation skills.
• Creative approach to problem solving.
• Takes initiative, self-directed with strong self-confidence. ‘Can do Attitude’
• Works with integrity and ethical business practices.
• Not afraid to ask questions – seeks help and information when needed.
• Highly motivated to achieve personal and professional goals.
• Working knowledge of Microsoft Office applications (i.e., Word, Excel, PowerPoint, and Outlook) and contact management software (i.e., ACT!).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have ticket sales experience?
2. Are you willing to relocate at your own expense?


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Sales, Service, & Marketing: Ticket Sales
Consumer Sales Executive - Indiana Fever (Indianapolis, IN)

FIRST CLASS

Do you want to make your first position in professional sports a first class experience?  If so, being a Consumer Sales Executive with the Indiana Fever should be your first option.

The Fever has been a premier franchise in the WNBA since their inception in 2000.  Led by perennial all-star and league standout, Tamika Catchings, the Fever earned their first WNBA title 2012 and currently have a streak of 10 straight playoff appearances.  Located in downtown Indianapolis, Bankers Life Fieldhouse, serves as the Fever’s front office and home court.

Off the court, we’re looking for some First Teamers in our Ticket Sales Department.  Ticket Sales is the lifeblood of any sports team, so you’ll be playing a vital role in the success of the team.

TRAIN TO BE THE BEST

Whether you’re a First Team WNBA All-Star like Tamika Catchings or working on our ticket sales staff, the Fever believe in constant improvement.  We believe in training, training and more training!  Our leadership team will be working with you every step of the way to ensure you become a superstar!  Over the last two seasons, two-thirds of our Consumer Sales staff members have been promoted to full-time positions.

You’ll be coached by a leadership team that has been through every sales situation imaginable.  They’ll be your Coaching Staff that is on the ground with you on sales calls and meetings as well as providing dedicated individual and team training sessions.  You’re guaranteed to improve from Day 1 to the end of the season.

THE GAMEPLAN

This is a full-time position that is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Fever prospects to sell them ticket packages and group tickets.  You’ll develop and manage relationships while providing exemplary customer service.  The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our home games.  We don’t expect you already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1.  Make phone calls to qualified prospects with a focus on generating full season and partial season ticket sales as well as group tickets for the Fever

2.  Manage relationships of both ticket package and group ticket accounts you sell as well as inherited accounts

3.  Be available to work all home games servicing clients and meeting prospects

4.  Other duties as assigned

WE’RE LOOKING FOR FIRST TEAMERS!

We want to develop the best ticket sales department in all of sports.  Therefore, we will be very selective in who we add to our team.  We’re looking for candidates with a tireless work ethic, great attitude, desire to learn, and who will strive to be the absolute best.  Are you ready to be our next first teamer?

Note: This is a 40 hour a week position that runs from late January through the end of the season with promotion potential based on performance.  Compensation includes an hourly wage plus commission.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

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Sales, Service, & Marketing: Ticket Sales
Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)

DO YOU WANT TO CLIMB THE MOUNTAIN?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Pacers, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Pacers are the team for you.

TRAIN LIKE A CHAMPION

Whether your name is Paul George or you work in our Ticket Sales Department, the Pacers believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar!

You’ll be coached by a leadership team that has a combined 30+ years of sports sales and management experience. They’ll be your Coaching Staff that is on the ground with you on sales calls and meetings as well as providing dedicated individual and team training sessions. Additionally, you’ll have support from an experienced and accomplished senior leadership team including one SportsBusiness Journal Forty Under 40 Award Winner and another architect of the longest sellout streak in professional sports history.

THE GAMEPLAN

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Pacers ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our 40+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 80+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 40+ home games
4. Other duties as assigned

ROLE PLAYERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This is a seasonal position that works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

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Sales, Service, & Marketing: Client Relations/Customer Service
Group Events Specialist - Los Angeles Clippers (Los Angeles, CA)

One of the most exciting teams in the NBA is looking for talent. The Clippers are currently on a four season sellout streak and want to extend it for many years to come!  Group Sales is a vital and stable part of the ticket business, and the Los Angeles Clippers treat it that way.

***A cover letter is required to be considered for this position. Please, no phone calls or emails regarding this posting.***

Duties and Expectations - Sell blocks of tickets to companies, civic organizations, youth groups, and more, while being a valuable contributor to a total team effort in other ticket sales and service roles.

Specific Duties Include:

  • Cold calling
  • Track daily activity
  • Create and maintain long term clients and relationships
  • Host events on game day
  • Support team to help execute other events
  • Networking outside of business hours
  • Sell season tickets, partial plans, suites in addition to group tickets
  • Manage a season ticket base.

Qualities of our next great Group Events Account Representative!

  • Enthusiasm
  • Coach-ability
  • Team focused
  • Persistence
  • Problem solving
  • Creative
  • Goal driven
  • Optimistic

Experience

  • Sports team work experience of at least one year
  • Long term sports career goals
  • Event management execution
  • Direct sales experience
  • Proven record of achieving goals  

Other Requirements

  • Must be able to work every Clippers home game
  • MS Office skills (including Word, Excel, Powerpoint)
  • Ticket software experience preferred
  • A bachelor's degree in business, sales, marketing or applicable field.







 

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Describe a customer service experience where you met or exceeded the customer’s expectations.
2. 2. What has been the biggest sale of your career and how did you close it?
3. 3. The Group Sales Department is like a team, what position would you play and why? (Assistant Coach, Point Guard, Shooting Guard, Center, 6th Man, Cheerleader or someone else.)


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Sales, Service, & Marketing: Promotions
Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)

Job Purpose: This is a part-time seasonal position within the Phoenix Suns Marketing Department. Members of the Street Team will be fun, energetic, enthusiastic and committed to promoting the Phoenix Suns and Phoenix Mercury.

Primary (Essential) Duties:
• Work both on and off-site events (i.e. home games, special events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Phoenix Suns / Mercury
• Responsible for installation set-up, operation and teardown of all interactive elements and the Phoenix Suns / Mercury Mobile Marketing vehicle at scheduled events
• Responsible for all operational needs and activation of the following elements while at events representing the Phoenix Suns / Mercury - handout premium items, facilitate on-site promotions, interact with fans and communicate general information
• Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
• Assist with organization and maintenance of the mobile unit
• Assist Marketing Department in researching new events for appearances
• Responsible for fan engagement and data cultivation at each event
• Responsible for completing post-event wrap-up forms after every event
• Assist with other tasks on an as-needed basis

Knowledge,Skills and/or Abilities:
• Passionate about the Phoenix Suns/Mercury and the game of basketball
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Strong leadership skills with the ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Customer-service oriented

Experience/Education Requirements:
• Previous marketing/promotional/event/street team experience preferred
• Minimum 18 years of age
• Possess a valid Arizona driver’s license and a good driving record

Working Conditions and Physical Demands:
• Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
• Requires prolonged standing; ability to lift and carry up to 25 pounds
• Must be able to work in outdoor conditions

No guaranteed number of hours per week, scheduling is on an as needed event/game basis. The opportunity is expected to last up to one year. 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you're qualified to be a part of our Street Team?
2. Are you at least 18 years of age?
3. Please list your daily availability.


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking coachable, high energy Inside Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is an entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.

Essential Duties & Responsibilities

  • Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits and outside appointments
  • Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
  • Identify new business opportunities by establishing professional and personal networks
  • Proactively seeking new leads through referrals, prospecting and networking
  • Meet and exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and building relationships
  • Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities and maintaining a well-organized sales appointment process
  • Ability to maintain accurate, detailed records of all current clients and prospects
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
  • Other related duties as assigned by the Inside Sales Manager

Skills, Abilities and Experience

  • Bachelor’s degree from an accredited college or university
  • Highly motivated, outgoing personality with strong desire to excel in sales
  • A high level of professionalism with superior customer service skills
  • Willingness to learn and ability to work within a team atmosphere
  • Able to maintain a flexible part-time work schedule
  • Previous telemarketing and sales experience strongly desired
     

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Sales, Service, & Marketing: Market Research
Marketing Analyst - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Marketing Analyst will assist in all aspects of program analytics for the Memphis Grizzlies and FedExForum Marketing, Communications and Broadcast Departments. This position is responsible for supporting the team with reports and analysis of digital channels, marketing campaigns, broadcast analysis and media valuation across multiple channels. Additional responsibilities include providing insight related to the market, trends, customer behavior and sentiment, and current campaign performance. The Analyst will also support quantitative efforts related to Ticket Sales and Service as needed. Success in this role requires excellent data and analysis skills, including the ability to work with the organization’s customer database and other large datasets. The position also requires strong communications skills, willingness to learn the intricacies of marketing, and the ability to work as a member of a cross-functional team. Knowledge of research, data collection, and forecasting methodologies is encouraged.
 

Essential Duties & Responsibilities

  • Lead analytics projects, applying a wide range of methodologies (A/B testing, financial modeling, statistical analysis, etc.), to support decision-making in marketing and ticketing initiatives
  • Develop thorough understanding of marketing principles (metrics, distribution channels, marketing outlets, etc.) and the Memphis/Mid-South market (demographics, growth trends, etc.)
  • Provide strategic recommendations based on analysis in a clear and visually-compelling nature
  • Partner with supervisor and others in identification and development of departmental strategies
  • Query customer database and combine with data from other sources to perform comprehensive analyses
  • Support departmental efforts to identify, understand, and pursue critical customer segments
  • Design measurement, tracking, and reporting processes for key performance indicators across marketing channels
  • Complete concept-testing for new products and offer insights about product potential
  • Assist with the creation and implementation of a companywide research calendar, including creation and execution of cross-departmental questionnaires and surveys
  • Conduct secondary research as needed, including information gathering from industry associations, research companies, and marketing experts
  • Other duties as assigned

Essential:

  • Bachelor’s degree, preferably in business, marketing, mathematics or related field
  • At least 2 years of work experience performing research/analysis
  • Familiarity with SQL queries and database structures
  • Ability to quickly learn marketing principles and understand the Memphis/Mid-South market
  • Fluency with Microsoft PowerPoint and Excel
  • Excellent communication skills, including creation and presentation of project materials
  • The capacity to stay organized and multi-task in a fast-paced environment
  • Must be a highly-collaborative team player who can also work independently
  • Positive attitude, enthusiastic mindset and self-starter mentality

Preferred:

  • Familiarity with advanced statistical analysis and research methodologies
  • Background in marketing/marketing analytics/market research (including key metrics, common methodologies, secondary research resources, etc.)
  • Experience designing and maintaining reports for decision-makers in an organization
  • Experience with A/B and multivariate testing and multi-channel (online and offline) attribution and testing experience
  • Experience utilizing data visualization software
  • Experience utilizing digital marketing and analytics platforms to access and manage reporting (i.e. Omniture, Google Analytics, Social Analysis platform)
  • Passion for basketball 

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Sales, Service, & Marketing: Client Relations/Customer Service
Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Serves as liaison between the American Airlines Arena guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, holidays, and weekends?
2. (Yes/No) Are you an internal candidate?


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Sales, Service, & Marketing: Community Relations
Community Relations Summer Intern - Milwaukee Bucks (Milwaukee, WI)
  1. Mail – Opening, sorting and processing. Donation requests need to be sorted by event date and pertinent information highlighted.

  2. Donation request certificates – Certificate and letter composition, printing, copying, logging and mailing.

  3. Certificate fulfillment/ Merchandise requests - includes sorting merchandise, logging information, and mailing.

  4. General Database and mailings – Program mailing and logging of participants

  5. Community Events/Appearances – Assisting at various community appearances.


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Sales, Service, & Marketing: Ticket Sales
Sales Associate - Milwaukee Bucks (Milwaukee, WI)

Are you looking to jumpstart your career in the sports business?  Look no further than the Milwaukee Bucks Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the Bucks Sales Associate program will build the foundation needed for a long and successful career in the sports business!

Program Overview
The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the Bucks leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up-selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

  • Conduct in-arena appointments and tours of the BMO Harris Bradley Center to assist in closing new business and developing new relationships.

  • Work different Milwaukee Bucks events and games as assigned to support ticket sales efforts and promotional initiatives.
     

Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral.

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.
     

All interested candidates must complete the Culture Index Survey at https://ciims.cindexinc.com/job/30ed18 to be considered for this position. Please select "Sales Associate" as the position being applied for.


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Sales, Service, & Marketing: Ticket Sales
Account Representative, Lynx Ticket Sales - Minnesota Timberwolves and Lynx (Minneapolis, MN)

Job Title: Account Representative, Lynx Ticket Sales
Department: Season Memberships
Reports to: Lynx Ticket Sales Manager
FLSA Status: Exempt
 

Position Summary: The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Lynx.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Generate new sales revenue in full and partial season memberships and group sales by researching individuals, companies and industries.
  2. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  3. Sell full and partial season memberships as well as premium seating and group tickets.
  4. Must meet minimum weekly activity expectations in place (200 phone calls, 50 emails, 10 appointments, etc.)
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication Client Relationship Management (CRM) system.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:

  1. Positive attitude and desire to succeed required.
  2. Strong written and verbal communication skills required.
  3. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.
  7. Knowledge of CRM and Archtics is preferred.

Education

Bachelor’s degree or equivalent experience preferred.

 

Experience

1-2 years of sales experience with the business side of collegiate, minor league or professional sports is preferred.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. Office hours are typically 8:00 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.

Travel

Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience working in sales?
2. Are you comfortable working evenings and weekends?
3. you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?


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Sales, Service, & Marketing: Community Relations
Game Night Staff - 50/50 Raffle (Part-Time) - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Created in 2013, Monumental Sports & Entertainment Foundation supports the charitable efforts of the Washington Capitals, Mystics and Wizards. MSE Foundation is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2014-2015 Washington Capitals and Washington Wizards seasons.

Responsibilities:

  • Spread awareness of 50/50 raffle program and MSE Foundation.
  • Sell 50/50 raffle tickets to Verizon Center attendees.
  • Handle large amounts of money and electronic transactions.
  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the 50/50 raffle program and MSE Foundation.
  • Turn in all cash and tickets to manager throughout and at the end of game day.
  • Other duties as assigned.

Minimum Qualifications:

  • Must be 18 years of age.
  • Must have a High School Diploma or equivalent education.
  • Prior experience handling cash preferred.
  • Ability to interact positively with large fan base.
  • Must be detail oriented and have strong organizational skills.
  • Must be well spoken and determined to make sales on behalf of MSE Foundation.
  • Must be prompt and arrive to work on time.
  • Must be a responsible, motivated individual unafraid to approach guests with a sales pitch.
  • Must have the ability to work evenings, weekends and holidays if necessary.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Inside Sales - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for selling and servicing new accounts and creating and implementing new ideas to drive ticket sales revenue.

Responsibilities:

  • Sell a full menu of ticket products for Monumental Sports & Entertainment properties, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.
  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.
  • Contact past customers in order to generate new ticket sales.
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 
  • Conduct in-arena appointments and tours of Verizon Center to assist in closing new business and developing new relationships.
  • Meet or exceed assigned sales goals for all ticket products.
  • Work different Monumental Sports events and games as assigned to support ticket sales efforts and promotional initiatives. 
  • Other duties as assigned.

Minimum Qualifications:

  • College Degree. 
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
  • Excellent communication and presentation skills, both written and oral. 
  • Aggressive and competitive approach to the selling process. 
  • Highly motivated individuals with a strong desire to build a career in ticket sales.
  • Must be able to work evenings and weekends, as required.
  • Experience with TicketMaster, Archtics and Microsoft Office computer software and contact management systems.
  • Prior telemarketing and/or sales experience is preferred but not required.  

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Responsible for developing and selling Corporate Partnership packages to advertising prospects.

Responsibilities:

  • Represent Monumental Sports & Entertainment properties (Washington Wizards, Washington Capitals, Washington Mystics, Verizon Center, Patriot Center) in selling Corporate Partnership packages to advertising prospects.
  • Develop customized partnership packages utilizing the various pieces of inventory from the properties above (i.e. arena and team signage, promotions, radio, community relations, digital, print, etc.) to present to potential clients.
  • Draw on a list of contacts developed from past partnership experiences and develop/cultivate new corporate marketing prospects to pursue for revenue.
  • Work in a team environment.
  • Successfully meet personal partnership revenue goals.
  • Work with Partnership Marketing Group to ensure that all accounts are being efficiently serviced by coordinating the implementation of partnership packages,
  • Continually keep abreast of the sports marketing trends and knowledge of the marketplace and improves/develops individual presentation skills.
  • Participates in Monumental Sports & Entertainment activities/meetings.
  • Prepares weekly sales reports.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree or equivalent combination of education and experience
  • Three years of sports partnership sales experience.
  • Track record of exemplary sales achievement.
  • Ability to work nights, weekends and holidays.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 


IDEAL CANDIDATE:
• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior ticket sales experience with a desire to take it to the next level


COMPENSATION:
• Full-Time position - Competitive salary plus commission
• Benefits


Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior ticket sales experience? Y/N
2. Are you passionate about sales? Y/N
3. Do you have experience with Arctics and CRM? Y/N


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Sales Account Executive - New Orleans Pelicans (New Orleans, LA)

The Account Executive Position is responsible for sales of Pelicans sponsorship assets including but not limited to the following team advertising elements and programs: TV, radio, internet, print, publications, promotions, suites and ticket sales included in partnership packages.

In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential community outreach programs and other franchise priorities. A general summary of job responsibilities follows.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 The Account Executive will have responsibility, as a member of the Corporate Partnership Sales staff, to generate sponsorship revenue for the franchise, reporting to the Director of Corporate Partnerships. As such, this person will be responsible to create new sponsors by prospecting and developing new leads as well as maintaining a positive relationship with existing partners for the purpose of annual renewals and up-sales opportunities.

  • Assigned Accounts -- Prior to joining the company, the Director of Corporate Partnerships will create a prospect list for the new sales staff member.

  • New Account Development – Individual will have responsibility for creating and developing new leads, within the parameters established by the Director of Corporate Partnerships.

  • Sales Goals – The Account Executive will be presented with specific sales goals by the Director of Corporate Partnerships and evaluated annually (and semi-annually) on the progress of accomplishing those goals.

  • Reports – The Account Executive will be responsible for submitting written weekly status reports, yearly sales projections, attending weekly sales meetings and other duties assigned by the Director of Corporate Partnerships Sales.

  • Game /Event Attendance Requirements: The Account Executive will be required to attend team events/home games and at times away games and out of town sales appointments when approved by management.

  • Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.

  • Presentations: Prepare and present proposals to corporate decision makers in a professional manner.

  • Teamwork: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.

  • Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. -- to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.

  • Professional Conduct: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.

  • Expense Management: Expense accounts and budgets related to the implementation and execution of each corporate partnership agreement;

  • Franchise Mission Statement: Support the franchise mission statement, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.

  • Other duties may be assigned.


EDUCATION/JOB REQUIREMENTS:

  • College degree required

  • 5-7 years of sales/client services experience; team, media or sports experience required

  • Marketing and promotions background a plus

  • Ability to effectively communicate, both orally and written

  • Highly organized and able to manage multiple priorities and projects while working with many categories of clients

  • Proficient in Microsoft Word, Microsoft Excel and PowerPoint

  • Ability to work nights, weekends and holidays

  • Performs any other duties as assigned by the Director and Vice President of Corporate Partnerships

  • Strong interpersonal skills are required and the ability to work independently is a must

Applications must be submitted through Teamwork. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, sexual orientation, gender, age, religion, national origin, physical or mental disability, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law.  If you feel you need an accommodation for a disability, please inform us.  Requests for accommodation will be evaluated on a case-by-case basis.  If you request an accommodation, it is essential that you participate fully in the interactive process.

           


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Oklahoma City Thunder (Oklahoma City, OK)

The Inside Sales Representative works as part of the Thunder sales team to create an exciting atmosphere at Thunder home games by connecting with fans, increasing ticket sales and filling up Chesapeake Energy Arena.

 

Essential Duties and Responsibilities:

·       Meet the established sales objectives including structured execution of sales calls, setting up in-arena visits and outside appointments

·       Prominent role in grassroots sales efforts for our Developmental League team, newly located in Oklahoma City

·       Make a minimum of 70 outbound sales calls each day with the goal of establishing new contacts and ticket revenue

·       Complete 3-5 face-to-face appointments per week

·       Identify business opportunities by attending professional and personal networking events

·       Meet and exceed weekly and monthly sales goals

·       Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities

·       Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department

·       Maintain good attendance and punctuality

·       Other duties as assigned

 

Qualifications and Requirements:

·       Must have a burning desire to start a career with a professional sports team

·       High level of professionalism, competitiveness, positive attitude, and an eagerness to learn

·       Friendly and professional telephone manner

·       Effectively express ideas verbally and in writing

·       Independently take action beyond what is called for

·       Must be able to generate original and imaginative solutions to business opportunities

·       Must be able to work a flexible schedule, including game nights, weekends and holidays

 

This is a full-time, non-exempt position reporting to the Manager, Inside Sales. 


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Sales, Service, & Marketing: Ticket Sales
Sales Associate - May/June 2015 - Philadelphia 76ers (Philadelphia, PA)

Philadelphia 76ers Sales Associate Job Description

This posting is for a May/June 2015 start date.  Please apply only if available to begin full-time employment during this time.

Are you looking to jumpstart your career in the sports business?  Look no further than the Philadelphia 76ers Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the 76ers Sales Associate program will build the foundation needed for a long and successful career in the sports business!

Program Overview

The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the 76ers leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

    Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


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Sales, Service, & Marketing: Ticket Sales
GROUP SALES EVENT SPECIALIST - Philadelphia 76ers (Philadelphia, PA)

Department: Ticket Sales

Reports To: Group Sales Manager

Status: Full-Time

The Philadelphia 76ers seek a self-starter who will be responsible for generating new group ticket sales, managing existing ticket sales accounts and staffing 76ers events. It will be the Event Specialists responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of the customer.

Essential Duties & Responsibilities:

• Generating group ticket sales through cold calling, networking, and face-to-face appointments
• Sell all group inventory; tickets and registrations for 76ers events at the Wells Fargo Complex and Team Training Facility (PCOM). Events include Games, Court Time, Clinics, Competitions, and Workshops hosted by the organization
• Contacting existing qualified leads as well as generating new sales leads
• Managing existing group sales accounts
• Develop and maintain good-working relationships with both internal and external clients
• Create and maximize Theme Nights
• Meet and exceed established monthly and annual sales objectives and revenue goals
• Make 60+ outbound sales calls on a daily basis
• Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Philadelphia 76ers at assigned functions
• Improve year-over-year fan satisfaction, retention rates, and associated revenue and profitability goals with defined account base
• Build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, and other communication initiatives
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional matter, ensuring that each fan interaction results in increased loyalty to the team
• Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system
• Work closely with Ticket Sales, Box Office, Marketing, CRM and Research, Basketball Operations, Arena Staff, Game Presentation, PR, and Sponsorship to execute integrated programs
• Work assigned sales, promotional and team events during games and outside normal business hours
• Special emphasis on developing new prospects and referral opportunities at all other Wells Fargo events including Flyers, Concerts, and Family Shows
• Perform other duties and responsibilities as assigned

Qualifications:

• 1-3 years of previous sales experience, preferably in Sports & Entertainment
• A degree or diploma in business, communications, marketing, sports management or related field
• Team player with the ability to handle multiple assignments in a fast paced environment
• Excellent verbal communication skills with a friendly and professional telephone manner
• High comfort level making cold calls
• Strong time management and organizational skills
• Excellent written communication skills
• Demonstrated ability to work independently and to self-motivate
• Flexible and creative problem solving skills
• Proficiency in MS Word and MS Excel, CRM related software and ticketing applications preferred
• Knowledge and passion for sales
• Enthusiastic and outgoing personality
• Preferably possesses a database of qualified group prospects
• Ability to work nights, weekends, holidays, and travel as required
 

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you have 1-3 years of previous sales experience in Sports & Entertainment?
2. YES/NO: Have you earned a degree or diploma in business, communications, marketing, sports management or related field?
3. To be considered, please list your compensation requirements.


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:
• Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.
 

Primary (Essential) Duties
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

• Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

• Bachelor’s Degree or equivalent experience
• Previous experience in Group Sales either with an arena or professional/collegiate sports team.
 

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Expected to work a majority of events/games.


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have previous experience in ticket sales either with an arena or professional/collegiate sports team?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive-Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Responsible for the generation of new Marketing Partnership revenue for the Phoenix Suns, Phoenix Mercury, and Legends Entertainment District properties.  Achieve both individual and departmental revenue goals through the sale of media, signage, promotions, digital, print, suites, tickets and all other Team marketing assets.

Primary (Essential) Duties 
•    Generate revenue through the sale of “new” corporate partnership relationships
•    Make a high volume of dynamic cold calls, conduct client needs analysis meetings and close business in a timely manner
•    Effectively qualify leads and maintain an active pipeline of potential business opportunities
•    Develop dynamic sales presentations for current and new marketing partners by incorporating research, category dynamics and the ability to showcase a clear understanding of partner’s marketing goals
•    Network and build positive long term relationships with key decision makers
•    Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
•    Provide accurate and reliable reporting information to be used in forecasting and management updates
     o    Significant understanding of CRM and participation in sales tracking for multiple properties
•    Assist and engage with prospects and partners during Suns/Mercury games and events 
•    Collaborate with multiple departments in a positive and respectful manner

Knowledge, Skills and/or Abilities

•    Experience in pitching six figure partnerships
•    Experience in presenting to Sr. Management Team
•    Fundamental understanding of sales process
•    Strong interpersonal skills and ability to problem solve
•    Must have basic understanding of MS word, PowerPoint and Excel
•    Excellent customer service skills
•    Strong verbal and written communication skills
•    Strong ability to multi-task and manage projects/tasks simultaneously 
•    Maintain positive attitude and adapt to fast paced working environment
•    Demonstrate an understanding of marketplace on both a local and national level

Experience/Education Requirements

•    College degree- BA/ BS or equivalent experience
•    Minimum of 3 years of experience in sales
     o    Preferably with a professional sports team or league

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
•    Must be able to stand on feet for hours at a time for home games and events
•    Must be comfortable in a crowd of people, in a loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience in professional sports? Explain.


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Sales, Service, & Marketing: Ticket Sales
Manager, Tourism and Convention Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

As the Manager, Tourism and Convention Sales, you will be responsible for building relationships and selling tourism tickets and suites to hotels, tour operators, convention centers, tour companies, guest service companies, concierge associations, and all other sectors of the tourism industry in the Phoenix metropolitan area.

Primary (Essential) Duties 
·    Prepare and maintain the annual Tourism department budget.
·    Develop and implement annual sales & marketing plans to increase tourism revenue.
·    Actively develop relationships within the tourism industry to generate ticket and hospitality sales. 
·    Manage Tourism consultants and provide leadership with updates regarding consultant performance.
·    Work closely with the Box Office to carry out tourism needs including price codes, surcharge accounts, accounting, billing and ticket redemption.
·    Monthly reports, invoices and issuing rebates.
·    Research new tourism marketing campaigns. 
·    Actively develop relationships within the tourism industry to generate ticket and hospitality sales.
·    Work with Creative Services to develop tourism collateral to use with guest service companies, conventions, tour operators and in magazines. 
·    Create tour operator and convention sales kits.
·    Handle day-to-day communications with tourism clients.
·    Handle annual renewal of tourism season ticket accounts.
·    Create guest service and tour operator net rates prior to each season.
·    Create in creating and executing various tourism contracts (tourism consultant, guest service companies, tour operators, conventions, etc…).
·    Coordinate transactions for tour operators, including ticket ordering, processing and distribution.  
·    Negotiate contract with conventions/trade shows to pre-sell tickets and arrange to sell on site if feasible.
·    Maintain detailed computerized records of all tourism sales in Archtics. 
·    Create and maintain industry representative incentive program.
·    Develop tourism events, such as Phoenix Suns/Mercury/Rattlers FAM, end of season recognition events, etc.
·    Work Phoenix Suns/Mercury/Rattlers home games: on call for box office issues, fulfill events, service groups, and prospecting new sales from the tourism industry.
·    Guest service/concierge blitz to develop relationships and promote the Phoenix brand.
·    Create various ticket promotions, community events, and civic activities.
·    Maintain oversight of tourism sales pieces, including retractable banners and cardboard cutouts.  
·    Manage tourism industry organizations and memberships such as Visit Phoenix.
·    Attend industry events and meetings.
·    Meet weekly with Director, Membership Experience on prospecting, outside appointments, events, and overall sales performances.

Knowledge, Skills and/or Abilities

•    Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
•    Strong communication skills, positive attitude, and an eagerness to learn are a must. 
•    Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
•    Basic understanding of advanced analytics & variable pricing preferred
•    Strong independent decision making skills

Experience/Education Requirements

•    Bachelor’s Degree or equivalent experience required
•    Minimum of 3 years in the hospitality/entertainment industry

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, and some holidays, to meet business needs.
•    Must be available for all Suns/Mercury/Rattlers home games 
•    Having reliable transportation in an effort to attend out of the office appointments and events as scheduled. At least 75% of your time will be attending out of office appointments (local travel only). 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about your previous experience in the hospitality/entertainment industry.


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales and Service Intern - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

To provide a student with hands on experience in our ticket sales department. This paid summer internships is expected to last from Mid-May through the end of August 2015.

Primary (Essential) Duties  
•    Working all ticket sales events
•    Working all Mercury and Rattlers home games – lead generation ticket sales support 
•    Attending team and community events for the purpose of maximizing sales opportunities
•    Research and find new business leads for sales team follow up
•    Data cleanup in our CRM system
•    Additional office duties and projects as assigned

Knowledge, Skills and/or Abilities

•    Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
•    Strong communication skills, positive attitude, and an eagerness to learn are a must
•    Excellent relationship building skills and managing multiple relationships at the same time
•    Ability to work as a team player

Experience/Education Requirements

•    Sports Management, Business or Marketing Major preferred

Working Conditions and Physical Demands

•    Flexible  hours  to include weekends, evenings, some holidays and some overtime to meet business needs
•    Expected to work all Mercury and Rattlers home games
•    Must have housing in the Phoenix metro area for the duration of the internship
       (Housing will not be provided by Phoenix Suns and Phoenix Mercury)
•    This intern position is expected to last from Mid-May through the end of August 2015


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work from Mid-May through at least the end of August 2015?
2. Are you pursuing a Sports Management, Business or Marketing Major?


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Sales, Service, & Marketing: Corporate Sponsor
Activation Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Oversee all aspects associated with the implementation, activation, reporting and delivery of assigned marketing partnership agreements.  Responsible for the day to day management of select partnership accounts as well as the ability to identify and respond to changes in partner objectives as necessary.

Primary (Essential) Duties 
•    Directly supervise the activation of contracted marketing partnerships
•    Manage sponsor expense in accordance to budget
•    Participate in strategic planning to meet sponsor goals / objectives
•    Leads specific projects as assigned 
•    Make decisions on behalf of marketing partnerships to best activate a contractual partnership
•    Completely activate all elements included within assigned marketing partnership agreements to be compliant with contractual obligations
•    Establish and maintain continued communication with key marketing and activation contacts to ensure a sound understanding of expectations for the marketing partnership
•    Capture all marketing partnership delivery in an accurate, organized and timely manner to be included in proof of performance reports such as:
o    Partner/Event “One-Sheet Recaps”
o    Partnership “Case Studies” or “Best Practices”
o    Monthly Partnership Updates
•    Assist in Game Operations and Special Occasions for all events that feature assigned marketing partnership elements to ensure objectives are met
•    Manage partnership engagement in departmental suite/hospitality area during select games 
•    Identify new and effective solution-based concepts in conjunction with assigned marketing partners to maximum partnership return on investment
•    Work in conjunction with assigned Sales Representatives to identify and generate incremental revenue opportunities for current marketing partners
•    Assist assigned Sales Representatives in all facets of renewal efforts including strategy, research, creative, and development of content for renewal presentations
•    Assist with renewal presentation when appropriate

Additional Responsibilities/Non-Essential Duties
•    Compiles and communicates the department’s photo requests on a game by game basis 
•    Manages digital signage inventory and rotation formats on a game by game basis
•    Responsible for FSA traffic management and OTA scheduling (interim responsibility)

Knowledge, Skills and/or Abilities

•    Must have basic understanding of MS word, power point and excel
•    Excellent customer service skills
•    Strong interpersonal skills and ability to problem solve
•    Strong verbal and written communication skills
•    Positive attitude and strong work ethic
•    Ability to multi-task and handle a variety of responsibilities 

Experience/Education Requirements

•    College degree- BA/ BS or equivalent experience

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings,  and some holidays to meet business needs
•    Must be able to lift at least 25 pound boxes
•    Extended standing during games and events
•    Must be comfortable in a crowd of people, loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about any previous activation/sponsorship experience that you have.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

As a member of the Premium Sales and Service team, as an Account Executive your role is to produce new revenue at an elite level through outbound efforts including; prospecting, cold-calling, networking events, referrals, sales appointments, LinkedIn and other social selling. Your primary focus will be on selling new Premium Products to select categories (Courtside Seats, Club Seats, Theater Boxes, Suite leases and rentals).  You are also responsible for selling a “full menu” of options, including (but not limited to): Ticket Plans, Group Tickets, along with selling everything for the Phoenix Mercury, Arizona Rattlers and other events at US Airways Center. 
In conjunction to producing new revenue, you will be responsible for servicing and re-enrolling a select base of accounts.

This position has a competitive base salary plus an opportutnity to earn high commission.

Primary (Essential) Duties 
•    Meeting and Exceeding yearly sales goals
•    Building and fostering beneficial relationships with new and current members
•    Developing new business via phone sales and face to face presentations, both in arena and off property
•    Working during game nights – entertaining clients and answering customer service and sales questions
•    Attending team and community events for the purpose of maximizing sales opportunities
•    Seeking opportunities to prospect new clients
•    Creating opportunities for new business with existing customers
•    Pursuing prospective customers
•    Networking with the local business area to acquire new business

Knowledge, Skills and/or Abilities

•    Elite sales background, positive attitude, mindset to hustle, strong communication skills and eagerness to      learn are a must
•    Excellent relationship building skills and managing multiple relationships at the same time
•    Strong communication skills, positive attitude, and an eagerness to learn are a must. 
•    Ability to work as a team player
•    Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
•    Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred

Experience/Education Requirements

•    Bachelor’s Degree or equivalent experience is required
•    Minimum of 3 years sales experience (premium sales experience preferred)

Working Conditions and Physical Demands

•    Flexible schedule required to include evenings, weekends, holidays and some overtime to meet business        needs.
•    Must be available for all Suns and Mercury home games, concerts and family shows, along with outside          appointments and events as scheduled
•    Having reliable transportation in an effort to attend out of the office appointments and events as scheduled

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience? Explain.
2. Do you possess strong business selling skills? Please explain past sales experience in this regard.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
• Proven track record of 1-2 years of high level sales success
 

Working Conditions and Physical Demands

• Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
• Traditional hours to be expected with occasional evenings and weekends on non-game days.
• Ability to attend all home games
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Ticket Sales
Manager, Inside Sales - Sacramento Kings (Sacramento, CA)

Summary:

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals. The Manager, Inside Sales will be a crucial role in this future success as the custodian of the team’s future sales talent. The primary responsibility of the Manager, Inside Sales is to recruit, lead and develop teams of entry-level Ticket Sales Associates through a 12-month sales & training program to achieve sales and profit goals for the Sacramento Kings with league-leading results. The position will also develop strategic relationships with local colleges, industry professionals and key recruiting channels as well as assist with overall ticket sales strategy, train and coach staff and evaluate sales performances. This position will serve on the Ticket Sales Department Leadership team. The ideal candidate will be a dynamic, emotionally intelligent, proven leader that commands a confident presence who embodies and champions the Ticket Sales Department values of Swagger, Transparency, Excitement, Innovation and Fulfillment.

Key Responsibility Areas:
• Recruit, select, develop, motivate, and evaluate multiple annual classes of Team Members into a 12-month ticket sales & training program through daily use of selection, training and evaluation processes and situational leadership practices, to develop values-based performance behaviors and decision-making skills and ensure human resources capabilities.
• Ability to develop and execute detailed sales training materials and on-boarding programs as well as product knowledge for multiple product lines including corporate & personal season memberships, group packages/theme nights, and partial ticket plans.
• Effectively refine and update sales training materials based on team provided & self-generated learning through industry-leading publications, websites, blogs, social media, in-person seminars and training, books and more for the most up-to-date techniques and tools available to enhance team knowledge and skills.
• Collaborate to create, refine, advance and execute the Kings Ticket Sales business plan/budget, including team goals, strategies and key tactics to maximize new sales performance in Kings Tickets.
• Share, contribute and learn from NBA best practice calls, conferences and discussions
• Participate and contribute in Ticket Sales Department Leadership team meetings and strategy
• Manage staff and assist on sales presentations and discussions at sales events
• Accompany sales staff on high-level season ticket prospect meetings
• Understand, further develop and sell the benefits of 12-month membership and Kings access through season & group tickets
• Collaborate with key internal stakeholders to facilitate teamwork, throughout the Sacramento Kings and with key external resources to promote integration of best practices.
• Collaborate with Engagement Lab team to refine, advance and execute innovative sales campaigns through the analysis of data to maximize the effectiveness and efficiencies of the Kings ticket sales team
• Effectively manage team lead generation & assignment as well as sales funnel production through Salesforce.com CRM system
• Produce daily reports and updates on key performance indicators for staff and management
• Actively participates in Team Member sales skills training and development opportunities and Team Member sales activities serving as a resident expert in product knowledge as well as sales processes & technique.

Qualifications:
• At least 3 years prior Ticket Sales experience
• At least 1 year prior Ticket Sales management experience preferred, but not required
• Bachelor's degree (BA/BS) from four-year college or university in Business/Sports Administration or Marketing.
• Proven high level sales results and experience selling ticket products to a variety of consumers including business to business, group and individuals.
• Effectively builds and maintains high level of morale in an energetic, spirited, confident environment.
• Excellent problem solving skills & ability to multi-task
• Excellent presentation skills
• Effectively promotes teamwork combined with individual accountability for performance goals.
• General computer knowledge, including expertise with Ticketmaster, ARCHTICS, CRM (Salesforce.com preferred) and Microsoft Office Suite
• Capable of working extended hours such as nights, weekends.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your previous direct management and/or leadership experience and how you have led teams to breakthrough results.
2. Please describe your experience leading sales training and development classes or programs and describe your training style.
3. In your sales experience, describe a time when you've pushed through a deal that has stalled.
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Sales - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY:

Are you currently in the top 10% and looking for the next challenge? As a New Arena Account Manager you will have the unique chance to catapult your career in the sports industry with a once-in-a-career opportunity to sell into a new state of the art downtown arena. This role offers accelerated on-boarding & training and an in-depth, pre-scored book of leads designed for sports industry veterans and Fortune 500 sellers with a track record of success and a solid foundation in sales training. Successful Account Managers will have multiple options for advancement. The position focuses initially on selling season tickets and plans into the Kings current arena offering priority for the new building, while cultivating your book of business in preparation for the launch of the new campaign for the new downtown Sacramento Entertainment and Sports Complex within a year.

This is an opportunity to join a team thriving as the recent league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals and new sales products. The primary responsibility of the New Arena Account Manager, Ticket Sales is to sell new season ticket memberships, mini-plans and group tickets to new business and individual prospects. Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more. Account Managers will have access to invite prospects to VIP events & tours at the new multi-million dollar Experience Center at the site of the new arena construction. The ideal candidate will be confident, competitive, outgoing and detail-oriented with a track record of success, driven by self-generated sales leads, team-leading activity, and a desire for continual learning.

Key Responsibility Areas (KRA’s):

Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce CRM

Qualifications:
• Bachelor’s degree in Business, Sports Management, or related field
• Proven track record of top 10% results with two or more years of successful sales experience in a sports or Fortune 500 environment
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

                                

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your ability to overcome objections.
2. What has separated your success from your peers?
3. What are your salary requirements?


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Sales, Service, & Marketing: Premium/Suite Sales
Premium Sales Manager - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY: Responsible for generating new business revenue through premium sales efforts. Position will also be responsible for new business developed through season tickets, partial plans, and suites/loft plans via phone, networking events and face to face presentation. Responsibilities also include providing exceptional service to premium and luxury customers.

Key Responsibility Areas (KRA’s):

  • Identify and sell available premium inventory ticket products in Kings New Arena.

  • Meet all daily and weekly goals as it relates to activity levels (calls, appointments, prospecting, etc).

  • Meet and exceed all weekly, monthly and annual goals related to new business and retention.

  • Generate qualified leads via outbound phone calls, face-to-face meetings, in-game entertainment and networking.

  • Assist with development of Premium sales plan.

  • Develop and maintain updated, concise weekly sales reports for all Premium Products.

  • Involvement in game day activities, promotions and sales for all events.

  • Facilitate special projects as assigned.

  • Additional related duties as assigned.

Qualifications and Requirements:                   

  • Bachelor's degree (B. A.) from a four-year college or university; and a minimum of three years related experience.

  • Previous sales experience a must.

  • Must be able to develop and maintain corporate relationships, with senior level managers/clients.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Must be highly organized with ability to multi-task.

  • Must have strong interpersonal communication skills.

  • Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.

  • Minimum of (3) years sales experience in sports or entertainment industry preferred.

  • Strong customer service and interpersonal skills.

  • Must be proficient in Archtics, MS Word, Excel, PowerPoint and Outlook.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Please tell me your Ticket Sales Experience. How many years?
3. Please tell me your experience selling high-end premium inventory? How many years?
4. What are your salary requirements?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Partner Business Manager - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY: The Partner Business Manager (PBM) delivers unique value to the Sacramento Kings corporate partners through the business management and implementation of all contractual assets. Primary focus is to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention and renewal rate. PBM must be able to up-sell and renew current partner base.

Key Responsibility Areas (KRA’s):

  • Understand and implement all of the Sacramento Kings’ corporate partners’ contractual elements as relevant to assigned accounts.

  • Ability to provide added value to the partnership through researching and identifying new business opportunities and activations which achieve partner objectives and return on investment/objective annually.

  • Supervise all aspects of project management on assigned accounts to include: Contract Asset Implementation, Broadcast - Radio and Television, Signage, Publications, Activations, Hospitality, Budget Management, Business Development, Relationship Enhancement

  • Responsible for the creation, accuracy, presentation and delivery of all business collateral to include: Renewal Presentations & Sales Worksheets, Seasonal Business Plan and Implementation Guide, Mid-Season Reviews, Annual Reports, and Ancillary Partner Communication.

  • Ability to manage and prioritize each brand (Kings and Sleep Train Arena) and its associated assets as it relates to the Partner Business Manager’s portfolio of assigned accounts.  

  • Various other duties and projects as assigned.

  • Ability to Up-Sell and Renew current client base.

Education and/or Experience                    

  • Bachelor's degree (B. A.) from a four-year college or university; and a minimum of three years related experience.

  • Minimum of three years in a marketing position with a consumer brand, agency or media property.

  • Previous sales experience a must.

  • Must be able to develop and maintain corporate relationships, with senior level managers/clients.

  • Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Must be highly organized with ability to multi-task.

  • Must have strong interpersonal communication skills.

  • Retail sales promotion or marketing experience required.

  • Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Please tell me your experience managing corporate partner accounts?
3. Please tell me your sales experience.
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena well underway for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 2nd for the happiest places to work and 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest Premium Sales tools such as LinkedIn Sales Navigator and ToutApp, analytics-based lead scoring, rapid dialing connectivity, and industry leading CRM.  Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Director, Marketing - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Capsule Position Description:  Oversees the development of brand campaigns and season-long marketing initiatives in order to drive ticket sales, enhance Kings Brand standing and strengthen brand sentiment in the community.  Lead internal departments/clients in defining their goals and messages, and identify how those messages should be communicated and where those communications should occur.  He/she will direct marketing managers and coordinators and is responsible for servicing internal clients, gathering information, monitoring projects, managing budgets, and proactively identifying possible changes to run effective, creative and successful campaigns from beginning to end.

Key Responsibility Areas (KRA’s):

  1. Responsible for overseeing the execution of strategic marketing plans and programs aimed at meeting revenue goals and strengthening brand position.  Primary focus on ticket sales and retention and corporate partnership sales and retention.
  2. Leads project management team and liaises with the creative director and internal clients and stakeholders: including definition of scope, work breakdown, status reporting, scheduling and timelines, budget management, brand and quality management.
  3. Represents the internal client throughout the project management lifecycle and will be tasked with ensuring that the highest quality of work is organized and delivered on time.
  4. Works with Sr. Director of Marketing on developing strategic marketing and advertising plans and programs, and overseeing the execution of such plans, to drive revenue goals and strengthen brand position. 
  5. Oversees the preparation of project briefs and job tickets with complete and actionable information for Sr. Director and Creative Director to review.
  6. Oversees the creation of job cost estimates for client approval.
  7. Work in partnership with the Ticket Sales client to maximize revenue-generating opportunities that supports renewals, new sales and retention programs.
  8. Work in partnership with the Community Impact and Corporate Sales clients to maximize revenue-generating opportunities that support new sales, renewals and activation programs. Includes the development of strategies for the following initiatives: regional, grassroots, multicultural, youth, technology and social responsibility marketing programs.
  9. Work in partnership with the analytics team to evaluate ROI of campaigns, institute test and control methodologies, and utilize survey and demographic data to inform strategies.
  10. Able to champion Marketing department’s vision across internal groups and stakeholders.
  11. Identify changes in the marketplace and industry to pro-actively adjust marketing plans accordingly.
  12. Effectively manage project and department budgets.
  13. With support from the Sr. Director, oversee the execution of media campaigns throughout the season including television, digital, social, outdoor, etc. 

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  1. Customer Focus – Knowing the internal and external customers’ needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
  2. Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.
  3. Confidentiality – Able to maintain confidentiality; work with sensitive or proprietary information and exercise discretion.
  4. Leadership –Influencing the behavior of other people toward company goals.
  5. Active Listening – Giving full attention to the points of views of others;  taking time to understand the points being made, asking questions as appropriate and making connections
  6. Decision Making/Judgment – Analyzing information and evaluating results to choose the best solution in a timely manner.
  7. Informing/Communicating – Disseminating information about decisions, plans and activities to people who need the information to do their work; sharing appropriate information openly.
  8. Initiative – Willing to take on responsibilities and challenges, lead teams, take charge and offer opinions and direction.
  9. Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.
  10. Problem Solving – Identifying cause and effect relationships; drawing the right conclusion from the information.
  11. Writing – Composing, editing and proofreading as a means for effectively communicating to a variety of audiences; often requiring creativity or objectivity and impartial reporting.
  12. Advertising Agency Management– Baseline knowledge of the media planning and buying process to support the effective management of an Agency relationship.
  13. Sales and Marketing Knowledge – Knowledgeable of principles and methods for promoting, and selling products or services.  This includes marketing strategy and tactics, sales techniques, and sales processes.
  14. Influencing – Appealing to reason, values, or emotion to generate enthusiasm and support; convincing and persuading others.
  15. Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, products or solutions.  Always pushing the team to re-think how a problem can be solved.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experienc

  • Bachelor's degree (BA/BS) from four-year College or university in Marketing, Communications, Business or related field.  Or equivalent experience.
  • Minimum 5 years in brand or agency account management or marketing role required
  • Advanced computer skills (Microsoft Office – Power Point, Excel, Word, Outlook) required
  • Experience with project management and/or collaboration software (Basecamp, Workamajig or similar) experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your salary requirements?


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Sales, Service, & Marketing: Database Marketing/Analytics
Analytics Specialist (Entry- Level) - Sacramento Kings (Sacramento, CA)

Summary:

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:

Recognizing the power of technology, data, and computational science to transform the business, the Sacramento Kings have formed the Engagement Lab to drive transformational change through evidence-based decision making at the company.  The Analytics Specialist position is an entry-level position as a member of the Engagement Lab and the decision science practice within the organization. You will work closely with other members of the Engagement Lab team to provide valuable data-driven insight to all key organizational business units.    

Key Responsibility Areas (KRA’s):

  • Support execution and reporting of marketing campaigns across multiple channels.

  • Collaborate with others to answer challenging business questions that can assist us in gaining a competitive advantage by using data mining techniques.

  • Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.

  • Execute on-going and ad-hoc reporting and analysis to support key business stakeholders, driving revenue and innovation.

  • Create engaging visualizations of data analyzed in order to depict outcomes.

  • Write and execute SQL queries for standard and ad hoc data mining purposes.

  • Assist in all CRM efforts including sales and marketing campaign setup and administration.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Customer Focus – Knowing the internal and external customers’ needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.

  • Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Confidentiality – Able to maintain confidentiality; work with sensitive or proprietary information and exercise discretion.

  • Active Listening – Giving full attention to the points of views of others;  taking time to understand the points being made, asking questions as appropriate and making connections

  • Decision Making/Judgment – Analyzing information and evaluating results to choose the best solution in a timely manner.

  • Initiative – Willing to take on responsibilities and challenges, lead teams, and take charge and offer opinions and direction.

Key Competency Areas (KCA’S) Continued

  • Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.

  • Problem Solving – Identifying cause and effect relationships; draws the right conclusion from the information.

Qualifications:

  • Bachelor’s degree from four-year College or university in Information Systems, Statistics, Computer Science, or related field.

  • One (1) to three (3) years’ experience in the applied analytic space.

  • Minimum of one (1) year of experience with notable Business Intelligence (BI) tools.

  • Experience with Microsoft Office:  Word, Excel, Access, SQL and Powerpoint                 

  • Strong communication, prioritization and organization skills.

  • Excellent problem-solving and logic skills.

  • Service oriented; committed to teamwork and catering to customers.

  • Results oriented; ability to manage multiple priorities and deadlines.      

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell me your professional experience writing SQL queries for standard and ad hoc data mining purposes?
2. Please tell me your professional experience working with CRM platforms and Marketing Automation Platforms.
3. Do you have Salesforce, Eloqua, or Spotfire experience? If yes, please tell me your professional experience with these platforms.
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Sales Representative - San Antonio Stars (San Antonio, TX)

Overview

This position is responsible for further developing, maintaining, and increasing Season Ticket Sales, Partial Season Ticket Sales, and Group Ticket Sales for the San Antonio Stars with a strong focus on relationship sales and customer retention. This person must generate new revenue through a process of prospecting and contacting a high volume of leads daily. This person must also provide extensive customer service and continual development of relationships with customers and co-workers. The eligible candidate should meet a multitude of qualifications, including but not limited to: ability to maintain confidential documents and files, handle multiple tasks, maintain a professional demeanor and positive attitude and have strong organizational skills. 

Duties:

  • Implement and demonstrate outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, data capture, and personal database management.
  • Develop relationships, set face-to-face appointments (both externally and at the AT&T Center) and show seats to potential customers with the objective to close new business.
  • Develop and attain personal strategies, procedures, and goals to increase sales primarily for the Stars but also other SS&E Properties.
  • Greet, support, and serve current and potential clients daily and at games.
  • Commit to on-going sales training and development of best sales practices.
  • Participate in and attend Sales Department meetings with relevant data, research, and accurate information.
  • Other duties as assigned.

Requirements:

  • Bachelor’s degree or equivalent Job experience in the related field
  • Experience in making outbound calls (in excess of 50 per day)
  • Must be a self-starter and posses team building skills
  • Proven track record in ticket sales
  • Knowledge of the WNBA or Women’s Basketball preferred
  • Excellent verbal and written communication skills
  • Strong customer service and organizational skills required
  • Ability to work nights, holidays, & weekends
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required
  • Proficient with Ticket Master Archtics Ticketing System preferred
  • Strong teamwork aptitude required.
  • Ability to lift/push/pull 50 lbs on a regular basis

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Associate - Seattle Storm (Seattle, WA)

Overall Objectives:
The Associate, Ticket Sales is responsible for generating new business and assists with achieving overall sales and attendance goals of the Seattle Storm by selling all Storm ticket products including, but not limited to, season ticket memberships, mini plans, and groups. 

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season ticket memberships and mini plans.
  • Contribute to group sales revenue goals by selling large group events and experiences.
  • Participate in phone call campaigns that require phone and cold calling skills.
  • Meet weekly productivity requirements for out-bound call volume, outside appointments and networking.
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
  • Participate in ongoing sales and service training and other professional development opportunities.
  • Influence and motivate peers to meet personal and team objectives.

 

Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience.
  • Prior direct selling and service experience preferred.
  • Display strong communication and interpersonal skills, both written and verbal.
  • Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
  • Ability to handle heavy outbound phone volume
  • Meet and exceed weekly and monthly ticket sales goals
  • Show initiative and be a self-starter
  • Possess creative, strategic, and quantitative skills sets
  • Demonstrate a positive and team-oriented attitude
  • Able to work evenings and weekends 

This is part-time, seasonal, position reporting to Senior Account Executive, Membership Development. 


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Sales, Service, & Marketing: Financial/Data Analyst
Director of Corporate Analytics & Insights - Spurs Sports and Entertainment (San Antonio, TX)

The primary responsibility of the Director of Corporate Analytics & Insights is to manage and develop a team responsible for determining the appropriate analytics products, processes and strategy in order to provide leading-edge expertise, methodology and delivery of a broad range of strategic and financial iniatives that support the business efforts of Spurs Sports & Entertaiment.  The Spurs Sports & Entertainment brand includes the NBA San Antonio Spurs, the AHL San Antonio Rampage, the WNBA San Antonio Stars, the NBA D- League Austin Spurs and the AT&T Center.  The Director will provide quantitative analysis and data-driven insights on subjects including team ticket pricing decisions, premium seating, customer lead scoring, attendance forecasting, retention efforts, effectiveness of marketing strategy and spend, market segmentation, sponsorship valuation, food & beverage, in arena services and operating satisfaction, predictive modeling and future strategy. Working closely across all disciplines within SS&E, this position provides an internal consultative perspective on analytical tools, measurement, testing and insights to support both immediate and long term initatives. 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collabore with Internal/External Family Members and Demonstrate Ongoing Development.

Job Responsibles:

  • Direct SS&E’s strategic efforts through the implementation and interpretation of predicitive analysis across SS&E franchises and departments.
  • Oversee Customer Relationship Management (CRM) efforts including a variety of matters such as database management, business processes, lead scoring, fencesitter scoring, and others.
  • Take an active role in SS&E yield management through the demand based pricing of season ticket packages as well as variable single game and group pricing.
  • Support customer retention efforts with the development of a targeted process and strategy.  Support sponsorship efforts and activation with a valuation mindset in process and strategy.
  • Financial modeling and analysis of strategic business initiatives and special projects.
  • Prepare and develop reports and presentations regarding optimization of business performance and guide strategic recommendations
  • Work with other SS&E departments to develop performance metrics monitoring the overall quality of in-arena services and operational performance. Perform customer research studies across all business segments including survey creation and analysis.
  • Lead objective creation, development and implementation of an integrated data warehouse and other business intelligence systems.
  • Other Duties as Assigned.

Minimum Qualifications:

  • Bachelor’s degree in Finance, Economics, Statistics, or related field required.
  • Advanced degree preferred (MBA).
  • Minimum five to seven (5-7) years of professional experience in analytics or related field with a strong and well-rounded knowledge of general business operations.
  • Proven working knowledge of ticketing and CRM systems as well as various software applications such as: spreadsheets, relational databases and statistical packages required. 
  • Experience with Archtics or other ticketing system preferred.
  • Knowledge of predictive modeling techniques such as regression analysis for response modeling, customer profiling and segmentation, needs analysis, and other types of quantitative and qualitative campaign analysis techniques preferred.
  • Proficient knowledge and proficiency in Microsoft Word, Excel and PowerPoint required.
  • Knowledge and familiarity with SAS, SPSS, or other statistical software preferred.
  • Minimum 2 years staff management experience preferred.
  • Strong project management experience required.
  • Strong presentation skills and experience creating and delivering executive level presentations.
  • Strategic thinking and leadership skills required.
  • Self-starter; ability to work independently and as part of a team within all levels of the company.
  • Strong communication skills, both verbal and written, including ability to communicate effectively with internal customers, outside agencies, organizations, and vendors with a strong customer service orientation.
  • Strong interpersonal and customer relationship skills.
  • Strong creativity and problem solving skills required.
  • Strong organizational, administrative and analytical skills required.
  • Ability to handle multiple projects, tasks and priorities.
  • Ability to demonstrate strong team synergy.
  • Ability to work long and irregular hours (nights, holidays, weekends etc).

*SS&E is an Equal Opportunity Employer* 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you willing to relocate?
2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
3. How many years of relevant work experience do you hold?
4. What is your salary requirement?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Tulsa Shock (Tulsa, OK)

The Tulsa Shock are seeking a experienced, passionate, and enthusiastic sales person to join our staff. Selling season tickets, partial plans, and group tickets to companies and individuals via phone, prospecting and setting appointments.
Essential Duties and Responsibilities include the following
• Responsible for generating maximum revenue through full menu marketing ticket programs
• Sell full-seasons, partial plans, and group tickets
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
• Plan and coordinate group events (Pre-game group performances, High-Five Kids Tunnels, etc.)
• Manage all personal accounts and provide the highest level of customer service throughout the season
• Game night responsibilities include answering the incoming sales line, assisting with sales initiatives, and/or prospecting clients at the arena
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Maintain accurate records of all prospecting activities and closed sales

Education and/or Experience
• Bachelor’s degree required
• Prior experience in ticket sales, inside sales/telemarketing, appointment scheduling or cold-calling techniques is preferred
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• High energy; ability to remain focused on sales goals and work independently
• Ability to work flexible hours, including evenings, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years of sales experience?
2. Do you have previous experiece in the sports industry


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate full time opening for an Account Executive - Group Sales. Utah Jazz Ticket Sales Account Executives work in a competitive, fast-paced sports and entertainment environment. At our offices inside EnergySolutions Arena, Account Executives prospect and cultivate new sales daily as they work to fill the stands with the loudest and most passionate fans in professional sports. Account Executives enjoy the culmination of their daily efforts first hand as they attend every Utah Jazz home basketball game in a work capacity, entertaining current and prospective clients. For Utah Jazz Account Executives the sales opportunities extend far beyond the basketball court with access to sale a variety of EnergySolutions Arena and Miller Sports events including concerts, family shows and more. Champion the company’s Mission and Vision, and model the company Values.

Duties and Responsibilities will include:

  • Protect the moral, legal and financial well-being of the Company
  • Continually teach associates new and better ways of doing business with and emphasis on STEWARDSHIP, ACCOUNTABILITY, LEADERSHIP and GUEST SERVICE.
  • Act as a representative of the Utah Jazz and Miller Sports Properties at all times by your drive to succeed, daily attitude and willingness to provide quality customer services and professionalism throughout the sales process
  • Conduct sales conversations with key decisions makers via inbound and outbound phone calls, in and out of office meetings/presentations, arena tours and other effective means
  • Prospect and cultivate new sales leads through creative lead generation methods in addition to strategic and organized follow up with sales leads provided by the Utah Jazz
  • Entertain and nurture relationships with clients and prospects through various means, including: networking events, arena open houses, seat visits at games and more
  • Sell Utah Jazz regular season and playoff ticket packages, EnergySolutions Arena event tickets, arena/Jazz game hospitality suites and other Miller Sports Properties inventory
  • Utilize Utah Jazz Customer Relationship Management (CRM) tools and systems to effectively manage current and prospective client data, ultimately resulting in increased sales
  • Other duties as assigned

Minimum Skills and Qualifications:

  • Self-motivated with a positive and personable attitude
  • Strong organizational and communication skills including verbal and written
  • Bachelor’s degree from an accredited college or university is preferred
  • Proven track record of 2-3 years of high level sales success
  • Punctual, groomed and dressed for a professional environment
  • Ability to work as a team player
  • Ability to work all home games and irregular hours (evenings, weekends, holidays) as required
  • Proficient in basic computer software programs
  • Excellent customer service and time management skills
  • Polished presentation skills with the ability to communicate with large groups and clients
  • Must be able to pass a pre-employment background and drug screening

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Utah Jazz and Miller Sports Properties is an equal opportunity employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous group sales experience with a professional or collegiate team.
2. Yes/No: I am competitve and target driven.
3. Yes/No: I have a four year college degree.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous group sales experience for a professional or collegiate team.
2. Yes/No: I am competitive and target driven
3. Yes/No: I have a four year college degree


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Sales, Service, & Marketing: Client Relations/Customer Service
Partner Services & Integration Coordinator - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate opening for a Partner Services & Integration Coordinator.  This position will support Partner Services and Integration team by assisting with activation, ensuring contractual obligations are met, organization of business strategies/account plans, and tracking information.  Maintain files and databases for PSI team.  Coordinate the planning and execution of projects and sponsor programs in close cooperation with PSI and Partner Business Development Teams.  Review sponsor advertising and marketing collateral, promotional materials, and proposed collateral materials to ensure compliance with organization brand guidelines.  Champion the company’s Mission and Vision, and model the company Values.

Areas of responsibility will include:

  • Understanding the Business
    • Work with marketing on research gathering and recap preparation, timelines and detail gathering including images and affidavits.
    • Assist with the preparation of asset overview material for cross-departmental use.
    • Assist in the preparation of partnership sales decks in conjunction with Partner Business Development
    • Ensure accuracy of contact information within CRM
    • Update and deliver brand integration & standards on an as-needed basis tailored to new or existing sponsor
  • Activation and Fulfillment
    • Utilization of the CRM in the coordinating of the implementation of partner activation elements including timelines, tracking, delivery of asset status and completion.
    • Coordinate Partner assets within activation timelines and tracking with Directors and Managers
    • Assist the PSI Director and Managers with account plan and account summary for each corporate partner
    • Provide direct support for client needs, tickets, hospitality, approvals, meetings, appearances, etc.
  • Projects
    • Update inventory execution on a weekly basis using CRM and functional area specialists.
    • Coordinate presentations and collateral materials in close cooperation with Partner Business Development
    • Coordinate and maintain reports and case studies that track effectiveness of marketing programs with strategic partners.
  • Other tasks as assigned by the VP or Directors of Partner Services and Integration.

Minimum qualifications will include:

  • Knowledge and Skills
    • Bachelor’s degree or an equal and equivalent combination of education and experience
    • 5 years direct experience in sports business, marketing environment, property/agency
    • Strong oral and  written communication skills
    • Proficiency with Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook
    • Experience in client servicing relationships  with the ability to build and nurture strong, positive relationships through demonstrated interpersonal skills
    • Ability to influence and work successfully with varied audiences (colleagues, business partners, collaborators, customers)
    • Ability to handle multiple projects and prioritize under a heavy workload
    • Strong operational and program execution skills  with the ability to work tactical modes and to organize and manage projects and execute
    • Ability to manage time and prioritize initiatives and activities
    • Experience working in fast-paced environment
  • Physical Demands
    • Office environment in multi-story building
    • Fast paced, dynamic department
    • Occasional extended hours
    • Possible limited travel
    • Located in Salt Lake City
  • Language Skills
    • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening and have an acceptable driving history


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Sales, Service, & Marketing: Ticket Sales
Manager, Group Sales - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.

Responsibilities:

  • Sell Washington Wizards ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other miscellaneous game night duties.
  • Attend B2B networking events.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and sales experience.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and management numerous business relationship in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.
     

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Manager, Regional Sales - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.

Responsibilities:

  • Sell Washington Wizards ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other miscellaneous game night duties.
  • Attend B2B networking events.
  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and sales experience.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and management numerous business relationship in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Marketing
Game Night Staff - Marketing (Part-Time/Seasonal) - Washington Wizards and Washington Mystics (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  This is a part-time seasonal position within the Washington Wizards & Mystics Marketing Department. Game Night staff will be fun, energetic, and committed to promoting the Washington Wizards and Mystics.


Responsibilities:

  • High School diploma
  • Work both on and off-site events (i.e. game nights, special events including Summer Fest, Fan Fest, season ticket holder events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Washington Wizards/Mystics
  • Responsible for installation set-up, operation and teardown of all interactive elements at scheduled events
  • Responsible for all operational needs and activation of the following elements while at events - distribute giveaways items, facilitate on-site promotions, interact with fans and handle data collection
  • Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
  • Assist Marketing Department in researching new events for appearances
  • Assist with staffing tables at games and set-up/breakdown of giveaway distribution, theme nights, concourse tables
  • Responsible for completing post-event wrap-up forms after every event
  • Other duties as assigned

Minimum Qualifications:

  • Passionate about the Washington Wizards & Mystics and the game of basketball
  • Organized with the ability to multi-task and problem solve in a fast paced work environment
  • Hard working, detail oriented and results driven
  • Strong leadership skills with the ability to be a team player and enjoy working in a team environment
  • Excellent interpersonal skills
  • Customer-service oriented
  • Previous marketing/promotional/event/street team experience preferred
  • Minimum 18 years of age
  • Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
  • Requires prolonged standing; ability to lift and carry up to 25 pounds
  • Must be able to work in outdoor conditions

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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