Current available jobs in Sales, Service, & Marketing:


» Atlanta Dream Manager of Corporate Partnerships - Atlanta Dream (Atlanta, GA)
» Coordinator of Social Responsibility (Community Relations) - Atlanta Dream (Atlanta, GA)
» Membership Associate - Atlanta Hawks (Atlanta, GA)
» Corporate Partnerships Activation Manager - Boston Celtics (Boston, MA)
» Account Executive - Ticket Sales - Brooklyn Nets (Brooklyn, NY)
» Account Manager, Luxury Services - Charlotte Hornets (Charlotte, NC)
» Charity Ticket Program Coordinator - Chicago Sky (Skokie, IL)
» Ticket Operations Spring/Summer Internship - Chicago Sky (Skokie, IL)
» Chicago Sky Account Executive - Chicago Sky (Skokie, IL)
» Chicago Sky Marketing Partnership Internship - Chicago Sky WNBA (Skokie, IL)
» Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)
» Service and Retention Executive - Dallas Mavericks (Dallas, TX)
» Premium Sales Account Executive - Dallas Mavericks (Dallas, TX)
» Account Executive, Group Ticket Sales - Denver Nuggets (Denver, CO)
» Senior Director, Content and Brand - Golden State Warriors (Oakland, CA)
» Project Manager, Venue Development - Golden State Warriors (Oakland, CA)
» Game Operations Crew Member - Part-time - Houston Rockets (Houston, TX)
» Sales Manager - Idaho Stampede (Boise, ID)
» Account Executive - Idaho Stampede (Boise, ID)
» Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)
» Inside Sales Representative - Memphis Grizzlies (Memphis, TN)
» Marketing Analyst - Memphis Grizzlies (Memphis, TN)
» New Business Consultant - Milwaukee Bucks (Milwaukee, WI)
» Sales Associate - Milwaukee Bucks (Milwaukee, WI)
» Inside Sales Associate - Minnesota Timberwolves (Minneapolis, MN)
» Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)
» Manager, Executive Suites Sales - Monumental Sports & Entertainment (Washington, DC)
» Manager, Partnership Marketing - Monumental Sports & Entertainment (Washington, DC)
» Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)
» SUMMER Business Strategy Associate - Orlando Magic (orlando, fl)
» Ticket Sales Representative - Orlando Magic (Orlando, fl)
» Sales Associate - March 2015 - Philadelphia 76ers (Philadelphia, PA)
» GROUP SALES EVENT SPECIALIST - Philadelphia 76ers (Philadelphia, PA)
» Activation Assistant - Phoenix Suns (Phoenix, AZ)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Activation Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» Director, Marketing - Sacramento Kings (Sacramento, CA)
» Analytics Specialist (Entry- Level) - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» New Arena Account Manager, Arena Show & Kings Group Ticket Sales - Sacramento Kings (Sacramento, CA)
» Sales Representative - San Antonio Stars (San Antonio, TX)
» Marketing & Promotions Associate - Seattle Storm (Seattle, WA)
» Manager - Group Ticket Sales - Seattle Storm (Seattle, WA)
» Group Ticket Sales Senior Account Executive - Seattle Storm (Seattle, WA)
» Ticket Sales Associate - Seattle Storm (Seattle, WA)
» Director of Corporate Analytics & Insights - Spurs Sports and Entertainment (San Antonio, TX)
» Director of Business Development - Texas Legends (Frisco, TX)
» Director of Group Sales - Texas Legends (Frisco, TX)
» Group Sales Specialist - The Madison Square Garden Company (New York, NY)
» Group Sales Specialist - The New York Knicks (New York, NY)
» Account Executive - Tulsa Shock (Tulsa, OK)
» Partner Services & Integration Coordinator - Utah Jazz (Salt Lake City, UT)
» Manager, Regional Sales - Washington Wizards (Washington, DC)



Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Atlanta Dream Manager of Corporate Partnerships - Atlanta Dream (Atlanta, GA)

JOB DESCRIPTION

Title:              Atlanta Dream Manager of Corporate Partnerships

Department:   Atlanta Dream Corporate Partnerships

Reports to:     Director of Corporate Partnerships

Type:             Exempt, Full-Time

SUMMARY

This position will be responsible for cultivating and closing multi-year corporate sponsorships for the Atlanta Dream. Primary partnership targets will include local / regional corporate marketing decision makers, government entities, and corporate foundations.  Specifically, the role will sell fully integrated, marketing activation platforms tailored to the objectives and priorities of each individual partner.   The role will manage all aspects of the sales process from lead generation, proposal development, contract negotiations, as well as overseeing “best in class” account management throughout the life of the partnership. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain knowledge and understanding of the industry, relevant categories, and potential partner development

Identify and generate qualified leads and meetings through research, outreach, cold calling and existing relationships

Create and present customized presentations and sales materials based on specific client goals and objectives

Proactively seek input from team and internal operating areas to develop integrated and successful sponsorship activation ideas for potential and existing clients

Manage relationships with sponsors including interaction with clients, their agencies and vendors for development and implementation of their event marketing and promotional activities

Manage sales revenue projections, budgets and management of partnership expenses

Maintain timely and accurate records detailing sales performance, appointment recaps, account management and prospecting activities

Interact professionally and on a timely basis with all internal departments related to corporate partners i.e. ticket sales, marketing, social responsibility, finance, and administration

Supervisory Responsibilities

This position will not have managerial responsibilities

Qualifications and EXPERIENCE

Experience managing the development and implementation of partnership marketing strategy

Strong organizational and problem solving skills

Ability to multi-task in fast-paced client-service environment while meeting deadlines

Excellent written, verbal, and interpersonal communications skills

Must be a team player and have the ability to foster excellent internal and external working relationships

Experience in sports marketing or management, preferred

Demonstrated ability to manage and cultivate relationships

Be able to work a flexible schedule, including nights, weekends, and holidays

College degree, with concentration in marketing, entertainment or sports management preferred

Proficient in Microsoft Word, Excel and Outlook

Knowledge of and passion for Dream/WNBA preferred Certifications, Licenses or Registrations as      

needed to meet education and/or experience.


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Sales, Service, & Marketing: Community Relations
Coordinator of Social Responsibility (Community Relations) - Atlanta Dream (Atlanta, GA)

ATLANTA DREAM COORDINATOR OF SOCIAL RESPONSIBILITY

JOB DESCRIPTION

Title:                    Atlanta Dream Coordinator of Social Responsibility

Department:       Atlanta Dream Social Responsibility

Reports to:         Director of Broadcast & Communications

Type:                   Exempt, Full-Time

SUMMARY

The Atlanta Dream Coordinator of Social Responsibility is responsible for developing, implementing, and administering the Social Responsibility strategic plans and responsibilities in conjunction with the company’s overall community initiatives. This may include, but is not limited to charity programming, community activities and projects, identifying partnership opportunities, and cultivating business relationship to extend the company’s reach in the community, building fan loyalty, providing value to partners, and promoting ticket sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·       Build, develop, enhance, and execute programming for key Dream strategic Social Responsibility initiatives such as Dream Cares, Dream Pink, Dream Fit, Inspiring Women, and other platforms.

·       Help to develop and implement a Social Responsibility (SR) strategic plan that in the most effective and efficient manner builds supportive, involved relationships for the team while doing “good” for the community and the business.

·       Build & foster sustainable and authentic relationships with community-based organizations.

·       Activate WNBA programs such as: Breast Health Awareness, Go Green, Fit and WNBA Cares Week.

·       Coordinate appearances for players, coaches, mascot/dance team, staff, and senior management, and owners.

·       Manage the social responsibility calendar while developing a tracking process that allows efficient and accurate reporting of the number and type of appearances completed by the players.

·       Communicate all SR activities to the relevant parties on a daily, weekly, and monthly basis.

·       Organize and implement an annual signature event for the Dream 4 Youth Foundation.

·       Identify potential strategic alliances and strategic projects to fulfill company’s SR initiatives.

·       Work closely with Corporate Partnership department to manage and deliver partner fulfillments.

·       Work closely with Public Relations and Marketing department to ensure all SR efforts are aligned with overall company strategy and communications.

·       Develop and maintain relationships with appropriate community leaders to contribute to the company’s SR and business development efforts.

·       Conduct silent, live and online auctions of Dream autographed memorabilia and fan experiences and further enhance these efforts by conducting a memorabilia exchange with WNBA teams and other professional teams.

·       Prepare, review, and submit reports detailing all community relations programs for review by executive staff.

·       Represent company at public functions relating to SR programs.

·       Develop and execute high-profile community programming initiatives that enhance the Dream brand and create opportunities for positive publicity and corporate involvement.

·       Work closely with senior management on developing plans to build Foundation programming to align with social responsibility initiatives.

·       Work with Digital Team to ensure that community activities are captured and posted to digital platforms and digital publications.

·       Work with players, Dream Elite members, and staff to seek and develop opportunities to support charitable their personal initiatives and events.

·       Develop meaningful community partnerships such as blood drives, food drives, sports equipment drives, neighborhood clean-ups and community group recognition programs.

·       Manage the Dream in-kind donations program and respond to fan mail.

·       Coordinate all team autograph signings and maintain inventory of signed merchandise.

·       Organize and lead employee volunteer program(s) and supervise SR internship program.

·       Manage “Read to Achieve” and “Partnership in Education” programming and seek out opportunities to expand program reach to area youth through schools, libraries, after-school programs and recreation centers.

·       Research, locate and submit appropriate grant proposals that are in line with the mission of Dream 4 Youth Foundation

·       Work with finance department to create and manage department budget

·       Manage the department’s day-to-day activities.

·       Other duties as assigned by manager

Supervisory Responsibilities

This position will not have managerial responsibilities.

QUALIFICATIONS AND EXPERIENCE

·       Bachelor’s Degree from an accredited college/university in Marketing, PR, Journalism or related field

·       Minimum of 2-3 years community relations or non-profit experience

·       Experience dealing with professional sports team business and basketball personnel (Knowledge of and interest in Dream/WNBA is preferred)

·       Excellent communications skills including oral, written and presentation; ability to express ideas clearly and concisely

·       Excellent organizational skills and the ability to multi-task and work in a fast paced environment.

·       Sharp attention to detail and ability to manage multiple projects within deadlines and budget

·       Ability to work in a fast-paced, collaborative, team-oriented environment is a must

·       Ability to work irregular hours, including nights, weekends, holidays

·       Ability to travel as needed, which may include away games, training camp, league events, etc.

·       Ability to maintain confidential and/or proprietary information

·       Proficiency in use of Microsoft Office software suite of products

·       Talented self-starter with an creative mind, strategic ideas, and a focus on achieving excellence

Certifications, Licenses or Registrations

As needed to meet education and/or experience.


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Sales, Service, & Marketing: Ticket Sales
Membership Associate - Atlanta Hawks (Atlanta, GA)

If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the Atlanta Hawks & Philips Arena have an open door. The Membership Associate position is an entry level position focused on selling premium inventory for the Atlanta Hawks (NBA) at Philips Arena. Membership Associates focus on selling season tickets, group tickets and mini-plans to corporate prospects via phone and face-to-face presentations. Throughout the program individuals will be responsible for an individual quota and top performers will be given the ability to grow their career within the organization. As a whole, the department acts as a feeder system to all senior level sales and service positions as career growth is the main objective of the program.

Qualifications: Ideal candidate will have a strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, passion for sales, strong work ethic, competitiveness, positive attitude and a willingness to learn is a must. Individuals must also possess a bachelor’s degree, comfort with cold calls and computer efficiency.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous sales experience.
2. Yes/No: I have worked for a professional sports property before.
3. Why are you right for this position?
4. Briefly state what your professional goals are for the next 5 years.


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Sales, Service, & Marketing: Sponsorship Services/Activation
Corporate Partnerships Activation Manager - Boston Celtics (Boston, MA)

Department:  Corporate Partnerships

Supervisor:  Sr. Director, Corporate Partnerships Activation

Principal Function:  This position will be responsible for implementation and organization of contractual elements pertaining to Boston Celtics Corporate Partners. 

Responsibilities Include but are not limited to:

Through a deep understanding of partner goals and objectives, proactively implement assigned sponsor assets, including:

  • In-market/in-arena activation, branded content creation, social media activation, online and retail promotions, ticket distribution, community based programs and event planning/execution
  • Work with sales team in platform development, presentations, etc. for new, existing and renewal partners
  • Development and creation of mid-year and year-end recaps based on sponsors’ objectives and activation throughout the season.  To include both quantitative and qualitative analysis.
  • Build, maintain and grow partner relationships at all levels

Requirements:

  • Bachelor’s Degree
  • 3+ years of relevant experience activating corporate partnerships in team, league or property setting
  • Working knowledge of Scarborough, Repucom and/or other sponsor related analytics tools
  • Excellent communication and customer service skills
  • Highly motivated, detail-oriented and organized; ability to handle multiple projects simultaneously with accuracy and completeness
  • Enthusiastic and reliable in all areas of job performance
  • Interested in working long/flexible hours, including evenings, weekends, holidays and possible travel

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Sales, Service, & Marketing: Ticket Sales
Account Executive - Ticket Sales - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Under general direction and supervision, this position is responsible for soliciting and selling high end Premium and Club Seating at Barclays Center to potential customers in the New York metropolitan area. This is a full time position that offers the potential for career growth to successful individuals within our organization.

Brooklyn Nets, LLC is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUITES AND RESPONSIBILITES

·         Generates revenue through cold calls and face-to-face presentations to area companies to sell, premium and club season ticket packages;

·         Generates own leads by prospecting sales territory and generating referrals;

·         Achieves and exceeds weekly, monthly and annual goals set by the Director of Brooklyn Ticket Sales;

·         Attends special events such as Nets Hospitality Functions, Business Clubs, Chamber of Commerce meetings and other live lead generating opportunities;

·         Works with the marketing department and sales staff in order to generate customer leads and promote public awareness; and

·         Participates in special projects/project team(s) as assigned, to support department objectives.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A.     Education and/or Experience

·         Bachelor’s degree required;

·         1-2 years experience working in sales (preferably in ticket sales for a professional sports franchise);

·         Experience working with database applications;

B.     Knowledge/Skills/Abilities

·         Must have truly outstanding customer service, interpersonal communication skills (verbal, nonverbal and written) and active listening skills;

·         Must have the ability to maintain an impeccable professional appearance;

·         Competencies in face-to-face presentations and event selling;

·         Proficient with Microsoft Office, Outlook and related software skills;

·         Strong time management and organizational skills;

·         Must be able to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

·         Must have a strong sense of self-awareness and emotional intelligence;

·         Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

·         Must have an interest and ability in serving others as one of the primary functions of their job;

·         Must be self-directed and able to work independently by prioritizing tasks and creating defined goals and objectives;

·         Must be a flexible and reliable team player, both within own department and within company as a whole;

·         Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

·         Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C.     Certifications

None required.

IV. WORKING CONDITIONS

A.     Travel Requirements

May be required to travel on rare occasions (less than 5%); trips may require air travel and/or overnight stay for one or more nights.

                     

B.     Physical Demands

This position requires the ability to lift up to 10 pounds.

C.     Work Environment

The incumbent primarily works in an office environment, however is expected to attend all Brooklyn Nets games as well as other Barclays Center events as needed.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you a current or former employee of the Brooklyn Nets, NETS Basketball, or Barclays Event Center? If yes, what is/was your position?
2. Are you a current or former intern of the Brooklyn Nets, NETS Basketball, or Barclays Event Center? If so, please elaborate on your role and tenure.
3. Where did you learn of this job posting?
4. Do you have a Bachelor's Degree?
5. Do you have 1-2 years of sales experience in a professional environment?
6. Do you have sports and/or Arena industry experience? Please elaborate.
7. Please describe why we should consider you as a preferred candidate.
8. Please provide salary history and current requirement.


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Sales, Service, & Marketing: Client Retention/Customer Service
Account Manager, Luxury Services - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW

This position is responsible for providing exceptional service to all luxury seat owners. Position works closely with other team members as well as sales staff to manage, develop, organize and implement service programs, projects and communications tools to strengthen and increase the level of services to the team’s luxury season ticket holders and drive customer loyalty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as primary contact for all luxury seat owners and suite holder day to day contacts.
  • Assist in managing and the renewal of all luxury seat owners accounts
  • Responsible for new sales and revenue generation through existing contacts
  • Service accounts for all events in Time Warner Cable Arena
  • Initiate proactive service programs including, but not limited to, monthly newsletter, ticket distribution and game entertainment special requests
  • Responsible for communicating event notifications in an efficient and timely manner
  • Coordinate additional ticket purchases for all events at Time Warner Cable  Arena
  • Compile and track specific client trends and requests
  • Manage and update CRM database relating to luxury seat owners accounts
  • Handle specific event operation responsibilities for clientele and VIP’s.
  • Assist with the planning and execution of all luxury special events
  • Work with food & beverage department to handle all special requests.
  • Manage event guest list upon request
  • Serve as liaison between internal and external departments to ensure all luxury seat owners’ expectations are being met
  • Ability to multi task and communicate in a fast paced environment
  • Manage invoicing and collection process
  • Respond to telephone, e-mail and fax requests from luxury seat owners in a professional and timely manner
  • Ability to interact with all staff members and interns
  • Other duties as assigned by Manager

 

ReQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Degree from an accredited college or university in Hospitality, Sports Administration, Business or related field
  • Three years experience in the Sports and Entertainment or hospitality industry
  • Prior customer service experience preferred
  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Detail Oriented
  • Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
  • Ability to multi-task
  • Ability to work extended hours including nights, weekends, holidays
  • Ability to work in a fast-paced environment
  • Strong computer skills – including all Microsoft Office software programs

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Charity Ticket Program Coordinator - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an excited, outgoing, and community focused candidate for the role of Charity Ticket Program Coordinator that will interact with nonprofit groups and organizations throughout Illinois. The Charity Ticket Program Coordinator will be a vital part of assisting the Manager of Operations & Charity Tickets in selling community programs and distributing tickets to non- profit organizations. This position will gain hands on experience in sales, marketing, and community relations. This is a part-time, seasonal role that will be paid $8.25 hourly including a commission and bonus structure for achieving pre-determined goals.

Responsibilities

·            Research and cold call  non-profit groups and organizations in Illinois and Northwest Indiana

·            Sell community based programs and group outings  to organizations and companies

·            Aid Manager of Operations & Charity Tickets in assigned tasks including bus transportation booking, prospecting, and event planning

·            Assist with day-to-day coordination of the Charity Ticket Program including mailings, follow-up calls and data entry

·            Drafting thank-you and recognition responses, as well as general responses to incoming requests. Assist with database tracking and follow up

·            Handle general office duties such as data entry, copying, filing and faxing

Criteria and Qualifications

·            Excellent phone and computer skills

·            Detail Oriented

·            Able to interact with internal and external clients in a professional manner

·            Excellent writing skills

·            Excellent time management skills with the ability to multi-task

·            Live in the Chicagoland area and have access to reliable transportation

·            Required to work all Chicago Sky Home games

·            Knowledge, enthusiasm, and interest in the Chicago Sky, women’s professional sports and the greater Chicago Community

Candidates must be able to travel to Sky head office in Skokie, IL. This position reports directly to the Manager of Operations & Charity Tickets.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have experience working with community groups and/or non-for-profits? If so, explain.
3. Do you have previous work/internship experience in sports? If so, explain


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Sales, Service, & Marketing: Ticket Operations
Ticket Operations Spring/Summer Internship - Chicago Sky (Skokie, IL)

CHICAGO SKY-WNBA

SKY Ticket Operations Internship

The Chicago Sky is seeking excited, outgoing, and dedicated candidates that are able to work individually or in a team environment.  Knowledge of the Archtics ticketing system is a plus, but not required.  Training will be provided upon acceptance into the program.  Note: While this position gives you invaluable experience in the sports operations/sales world, it is an un-salaried position; however, any sales made by a will receive a commission.

Responsibilities include, but not limited to:

• Buying and selling tickets through the Sky CRM database
• Updating and filtering the Sky database to ensure accurate information for the sales team
• Creating ticket templates and printing tickets to be mailed
• Assisting the sales team at events, while interacting with fans and prospects to help sell tickets and promote the Sky
• Act on behalf of the Chicago Sky and its respective partners and sponsors with enthusiasm, energy, pride, and professionalism

Qualifications:

• Ability to communicate in a professional and courteous manner with internal and external staff and clients
• Have an outgoing and dynamic personality and willing to approach people
• Knowledge, passion for and interest in the Chicago Sky, Professional Women’s Basketball, and the greater Chicago community
• Must be willing to travel and interact with a large number of people! Ability to work a flexible schedule with nights, holidays and weekends is a MUST!

*use of a reliable vehicle


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on relationship sales and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages for the Chicago Sky
2. Renew existing customers and sales through exceptional customer service practices and problem solving skills
3. Make 75+ outbound phone calls on a daily basis
4. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
5. Maintain detailed records of customer interactions and sales process utilizing Archtics
6. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
7. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
8. Game night responsibilities as well as attend outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently.
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Sponsorship Services/Activation
Chicago Sky Marketing Partnership Internship - Chicago Sky WNBA (Skokie, IL)

Marketing Partnership Internship

OVERVIEW
The Marketing Partnership Internship in our Sponsorship department offers students a hands-on working experience helping a corporate sponsor activate their sponsorships with the Chicago Sky. This is an exciting opportunity for a passionate, focused, detail oriented upperclassman undergraduate or a graduate student interested in a career in sports marketing.

Throughout the internship, you will work closely with our Marketing Partnership team to support all elements of activation including: activation, social media marketing, email marketing, and event marketing support. Each week you’ll help develop marketing content, ensure that marketing content is utilized/executed, and measure the success of each marketing element.

The position is located in our Skokie, IL office and is available for the Summer 2015 Semester (starting April 6th, 2015). Interns will have the opportunity to work either full-time or part-time. In order to be considered for this internship, you must be able to receive school credit and provide proof of credit.

REQUIREMENTS
• Must receive college credit (no exceptions)
• Highly motivated; demonstrates initiative and independent problem solving
• Demonstrated strength in communication, both written and oral
• Extremely organized and able to handle multiple tasks simultaneously
• Ability to perform and deliver within tight timelines
• Strong ability to work as part of a team,
• Proficiency in MS Word, PowerPoint, Excel, Outlook and Internet
• Skills in design (Photoshop, Indesign) or basic HTML a plus!
• Previous experience in marketing a plus

Necessary Skills:
• Must learn new skills quickly
• Organized and detailed oriented
• Must adapt to change and improvise in situations
• Outgoing and enthusiastic, not afraid to approach the public

Please submit a cover letter and resume by March 16th, to be considered for the 2015 season.

*This position is unpaid*
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work during the week and on weekends?
2. What other activities, jobs, etc. are you involved in?
3. Do you have transportation available to all games?
4. What sets you apart from other candidates for this internship?
5. Where does this position fit on your career path?


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Sales, Service, & Marketing: Ticket Sales
Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)

Do you think you are the right fit? We are looking for an aggressive, self-starter with a proven track record of success, selling in any industry!

This is your chance to get your foot in the door of a professional sports team owned by one of the largest gaming facilities in the world, Mohegan Sun! We now have two professional sports teams - the Connecticut Sun - WNBA http://www.connecticutsun.com and the New England Black Wolves - NLL (Professional Men's Indoor Lacrosse) http://www.blackwolves.com.

Qualified candidate will sell season, group, flex and individual tickets to the public and via partnerships with sponsors, vendors, local and regional corporations within an assigned territory. Will follow-up on all leads, however, will primarily make cold calls and develop relationships/partnerships with regional civic and corporate clients to generate contacts, formalize proposals and interact with diverse levels of individuals.

Meets individually established sales objectives and performs other related duties as assigned while promoting superior customer service. Position pays a base salary plus commission, with built in growth and earning potential with each year of service.

Minimum Qualifications: Bachelor’s degree required and/or at least 2 years of previous professional sales experience. Must have experience formalizing sales proposals. Must possess excellent customer service skills and intermediate computer skills. Ability to work long and unusual hours including late nights, weekends and holidays.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 2 years of sales experience.
2. Yes/No: Are you willing to relocate to Southeastern Connecticut.


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Sales, Service, & Marketing: Client Relations/Customer Service
Service and Retention Executive - Dallas Mavericks (Dallas, TX)

Position Overview:
This position is responsible for the servicing and retention of an existing season ticket account base and generating new business revenue from existing and new accounts through the sale of season tickets, partial plans, group tickets and premium inventory. Position will be focused on maintaining and increasing the overall season ticket renewal percentage of the organization.



Essential Duties and Responsibilities:
- Meeting or exceeding aggressive daily call volume goals
- Developing beneficial relationships with current and new accounts in order to provide a positive experience and generate repeat business
- Achieving or exceeding yearly renewal and sales goals
- Attending sales and service related team and community functions to generate and maximize prospective sales opportunities
- Consistent and disciplined approach to reach frequent touchpoint goals for assigned accounts
- Travel required to visit clients throughout Dallas and surrounding areas
- Maintaining accurate records of all clients and new prospects with our CRM system
- Working during games to provide customer service to season ticket holders
- Performing other duties as assigned by management

Required Skills and Qualifications:
- Bachelors degree from an accredited college or university in Sports Management, Business, Marketing or related field
- 2 or more years of proven sales and/or customer service experience or currently in a full-time sales or service position within a sports organization
- Excellent customer service skills
- Proven track record of achieving sales and service goals and maintaining consistent success
- Outgoing personality and excellent relationship building skills with the ability to build relationships via phone calls and face to face meetings
- Positive demeanor to handle and resolve customer concerns as they become present
- Ability to take initiative and dedication in achieving objectives and goals
- Strong work ethic a must
- Must have a team player mentality to ensure everyone is focused on achieving common goals and objectives
- Excellent communication skills including written and verbal
- Ability to attend all home games and work extended hours including evenings, weekends and holidays
- Dependable and professional attitude to always provide a positive image of the organization


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Sales, Service, & Marketing: Premium/Suite Sales
Premium Sales Account Executive - Dallas Mavericks (Dallas, TX)
  • Description

    If you have a competitive personality, a proven track record of success in sales and excellent communication skills, we invite you to apply for this premium ticket sales position.  Main responsibility will be selling premium ticket products, including season ticket packages, theater boxes, nightly suite rentals and season suite leases.

    Job Expectations:

  • Prospect and cold call companies for new business development opportunities, selling either face-to-face or over phone.
  • Meet weekly outside sales appointment expectations, setting face-to-face meetings with business owners and C-Level executives.
  • Accountable for structuring weekly out-of-office presentations and submitting all required reports on time.
  • Meet weekly outbound call expectations.
  • Target individual game ticket buyers in premium locations and discuss season ticket opportunities.
  • Entertain premium prospects at creative events and also during games at American Airlines Center.
  • Dedicated to continual education of the sales process and implementing strategies from training into daily sales efforts.
  • Responsible for meeting and exceeding all individual and department goals.
  • Continually bring new ideas and initiatives to management to help better the entire sales department.

Minimum Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong work ethic and drive to excel.
  • Strong background in selling premium tickets.
  • Highly motivated individual with a strong desire to build a career in ticket sales.
  • 2+ years of outstanding performance in commission-based sales position.
  • Maintain computerized records of all touch points with clients and prospects with our CRM system.
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events.
  • College degree preferred.

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 2-3 years of Ticket Sales experience?
2. (Yes/No) Do you have experience selling high-end premium inventory?
3. (Yes/No) Do you have experience with face to face appointments?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Ticket Sales - Denver Nuggets (Denver, CO)

MINIMUM POSITION RESPONSIBILITIES:

·         New group ticket sales for the Denver Nuggets.

·         Prospects, networks, sets appointments, and aggressively sells group ticket packages.

·         Develops and executes group ticket sales promotions.

·         Responsible for maintaining/growing a large amount of group ticket accounts and executing any Fan Experiences that may be tied to them.

·         Handles a high level of sales activity, including 150 cold calls per week and 2-3 sales appointments per day.

·         Transportation for appointments and ticket delivery a must.

·         Meets/exceeds defined sales goals.

·         Represents, actively promotes, and sells teams at events.  Minimum of 43 events per year (Denver Nuggets games, outside ticket events, ticket on-sales, chambers).

MINIMUM POSITION QUALIFICATIONS:

·         Bachelor’s degree or equivalent combination of education and experience.

·         Minimum of one year professional sports industry experience.

·         Minimum of one year outside/inside sales/servicing experience.

·         Ability to show proven background in ROI and group sales experience sales.

·         Strong written and verbal communication skills.

·         Excellent customer servicing skills.

·         Ability to quickly build rapport with customers and assess customer needs.

·         Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

PREFERRED POSITION QUALIFICATIONS:

·         Advanced sales training.

·         Considerable knowledge of group sales processes and procedures including Veritix and Microsoft Dynamics CRM

·         Firm understanding of Kroenke Sports group ticket products, services, procedures.

·         Knowledge of the NBA and Denver Nuggets®.

·         Established client base or extensive knowledge of Denver Metro market.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have minimum of one year of professional sports industry experience?
2. Yes/No: Do you have a minimum of one year outside/inside sales experience?


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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Senior Director, Content and Brand - Golden State Warriors (Oakland, CA)

Position Summary


The Senior Director of Content and Brand will be jointly responsible for setting and executing our content marketing strategy and initiatives, both internal and external, across multiple platforms and formats and ensuring brand consistency. That includes overseeing some and working closely with other teams in the creation and distribution of high-quality, channel-optimized engaging content, and managing the team and external resources associated with those efforts. Leveraging deep digital marketing skills, project management, storytelling, and editorial experience, he or she will play a crucial role in helping the company convert key behaviors with compelling content.

The position collaborates with all Marketing and Digital groups as well as our internal customers: PR, Sponsorship, Events, Community Relations, and Arena to help define both the brand story and the story as interpreted by the customer/fan.


If anything, the role of this person is to be a creative marketing force (to support the creation and use of content) and process operations guru to ensure the organization is working smartly and efficiently to deliver exceptional experiences.


Responsibilities


The job of the Senior Director requires a combination marketing and publishing mindset, with the most important aspect to think “fan first”.  In essence, he or she is the corporate storyteller and must be empathetic toward the customer. This includes:

  • Owning the brand utilization and communication across the organization
  • Leading creative thinking and energy from a marketing perspective
  • Mapping out a content strategy that supports and extends marketing initiatives, both short- and long-term, determining which methods work for the brand and why, and working to continuously evolve strategy
  • Working closely with our content teams to ensure a consistent message across channels
  • Ensuring all content is on-brand and consistent in terms of style, quality and tone of voice for all channels of content including online, social media, email, point of purchase, mobile, video, print and in-person
  • Owning the processes necessary for efficient content creation and distribution
  • Integrating Storytelling and narrative deeper into our DNA
  • Collaborate with leads of each channel (Digital, Social, Studio, Game Experience) to develop and execute interactive storytelling across our multiple channeled eco-system
  • Playing a key role in innovation and ideation both at a day-to-day level and an innovation level
  • Managing a team of in-house and freelance resources
  • Measuring and reporting on the impact of the company’s content marketing efforts

Required Skills

  • Leadership skills to define and manage a set of goals involving diverse contributors and content types
  • A willingness to embrace change and to adapt strategies on the fly
  • The ability to lead and inspire creative personnel and content creators to achieve company's stated goals
  • Clear articulation of the business goal behind the creation of a piece (or series) of content
  • Skill at both long-form content creation and real-time (immediate) content creation and distribution strategies and tactics
  • Supervising in house and freelance writers; be an arbiter of best practices in grammar, messaging, writing, and style
  • Integration of content activities within traditional marketing campaigns
  • Developing standards and establishing work flow for requesting, creating, editing, publishing, and retiring content
  • Work closely with company's creative teams on all creative and branding initiatives to ensure a consistent message across channels
  • Speak/advocate for content marketing at internal/external events, in webinars, in writing, etc and serve as the evangelist for organizational change around content
  • Understanding of Behavior Modeling is a plus

Required Competencies

  • Creative development, entrepreneurial, design thinker
  • Not afraid of taking chances; bold
  • Passion for creating experiences through the use of narrative in multiple mediums
  • Ability to effectively manage multiple projects at one time (think Vaudevillian juggler)
  • Excellent writing and editing skills
  • Highly organized: process and detail-oriented
  • Focused on reporting and measurement
  • Ability to thrive in a fast-paced environment

Required Experience

  • Comfortable with acting as the company's spokesman and advocate via media appearances, interviews, sales calls, etc.
  • Proven editorial skills
  • Storytelling
  • Project Management
  • Leadership
  • The ability to lead and inspire large teams of creative employees and content creators
  • A passion for new technology tools, new strategies
  • Ability to stay on top of the latest content marketing industry practices

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Sales, Service, & Marketing: Consulting/Strategic Planning
Project Manager, Venue Development - Golden State Warriors (Oakland, CA)

The Golden State Warriors are looking for a manager to join our internal venue development/project management team.  The individual in this position will be an integral contributor to the project management team throughout the development of the planned San Francisco arena project and will focus on the evaluation and implementation of a broad range of strategic and financial initiatives at the intersection of the GSW business operations and arena development teams.

This is a newly created position based in San Francisco, CA.

Key Responsibilities

  • Support, coordinate, and monitor day to day design development activities
  • Support, coordinate, and monitor day to day pre-construction and construction activities
  • Support the entitlement process
  • Act as liaison to internal and external stakeholders on issues related to project design and construction
  • Identify and resolve issues related to project design and construction based on detailed analyses of cost, schedule, revenue, and guest experience impacts
  • Manage projects relentlessly and professionally, from project planning and initiation through implementation and closure, assuming accountability for all project results
  • Facilitate discovery sessions on the project and turn the data gathered in these sessions into functional requirements
  • Facilitate sessions with project stakeholders to outline scope, goals, deliverables, resource needs, and timelines
  • Track project costs, budget, and schedule related to specific assignments

Required Skills and Experience

  • Five (5) to ten (10) years of progressive project management experience in facility design and construction
  • Minimum five (5) years of professional experience, which includes three (3) years in each of the following areas:
    • Managing projects
    • Participating in and/or driving implementations, and
    • Working in a project leadership capacity
  • Well-versed and experienced in project management 101.  You must know: 1) how to execute projects according to a determined timeline, methodology, scope, and budget; 2) how to track and report on progress, risk, and other issues; 3) when to defuse issues or risks and when to escalate them; and 4) how to maintain quality control throughout the project lifecycle
  • Previous experience with winning teamwork and collaborative environments
  • Ability to skillfully push back on requests while gaining trust and consensus around tough decisions
  • Willingness and ability to track and document everything that happens on the project, then report on it like clockwork to the project team and stakeholders
  • Eagerness and ability to help develop tools, best practices, and documentation for project management and related processes, as necessary
  • Solution-oriented, with a demonstrated ability to overcome challenges with creative solutions
  • Meticulously detail-oriented with the ability to multi-task, meet deadlines, quickly process information, and demonstrate a dedication to ensuring and maintaining the quality of the end product
  • Inherent ability to think two (maybe even three) steps ahead of the project and take proactive steps to address roadblocks, issues, and distractions internally and with the client
  • Strong project management skills and ability to effectively manage multiple projects concurrently in a dynamic environment with tight deadlines
  • Willingness to accept a wide range of responsibilities
  • A track record of being a team player and leader with strong interpersonal skills and a talent for collaboration
  • Excel at both written and verbal communication
  • Ability to develop PM plans using MS Project or similar
  • Strong technical acumen and familiarity with productivity tools (MS Office and Mac)
  • Strong familiarity with project management tools and methodologies
  • Excellent organizational and analytical skills

Education

  • Bachelor’s degree, and ideally a master’s degree, preferably with a focus on engineering, architecture, or urban planning.

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Sales, Service, & Marketing: Game Operations/Presentation
Game Operations Crew Member - Part-time - Houston Rockets (Houston, TX)

General Description: Assist with the coordination and execution of all on-court games, promotions, and entertainment. Game Operations is the execution arm of Group Sales, Corporate Sales, Ticket Sales, Marketing, Community and Entertainment Groups. 

Essential Responsibilities: The primary responsibility of the Game Ops Crew is to execute promotions and games on court.

  • Gathering/Returning all props needed for the game
  • Setting up and breaking down on-court promotions/games
  • Prepping promotional items (rolling t-shirts, twisting towels)
  • Coordinating with the groups that participate in presentations, promotions & or activities
  • Working with Tickets and Group Sales to execute pre-game/half-time/post-game  fan activities and promotions   
  • Working with Halftime Performances from arrival to departure
  • Interacting with fans
  • Selecting contestants for on-court games   

 MINIMUM QUALIFICATIONS:

  • Flexible schedule with the ability to work days, nights, weekends and holidays
  • Must be available to work all Rockets home games during the 2014-2015 season
  • Must be available for at least 20 hours a week
  • Good interpersonal skills
  • Eagerness to learn
  • Ability to lift 25+ pounds

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Equal Opportunity Employer


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Sales, Service, & Marketing: Ticket Sales Management
Sales Manager - Idaho Stampede (Boise, ID)

JOB DESCRIPTION
Title: Sales Manager
Reports to: President and General Manager
FLSA Status: Exempt
Employment Status: Full-time

Position Summary: 
The Idaho Stampede, Boise-based NBA Development League franchise, has an immediate need for an experienced and results-driven Sales Manager. This long-standing, winning organization is a hybrid affiliation with the NBA’s Utah Jazz. As a key position in the company, the Sales Manager will work directly under the Team President and must meet personal sales goals while directing & managing the Account Executive sales efforts. The ideal candidate is highly networked, self-motivated to achieve personal and professional goals, demonstrates exceptional leadership capabilities, and is skilled at managing people to achieve results. This high level position within the organization will be groomed by Team President to learn all aspects of running a NBA Development League franchise and be able to assume leadership when Team President is unavailable.   

Duties and Responsibilities:
• Directly sells new and existing season tickets, new and existing sponsorships and all other ticket revenue products including but not limited to: suites, mini-plans, and group.
• Develops relationships with new customers, diversifies the franchise’s customer-base, produces, and increases sales revenue.  Must meet or exceed budgeted sales goals.
• Maintains ongoing relationships with existing customers, and secures repeat business and growth by recognizing and fulfilling value-add opportunities.
• Works closely with the Team President to spearhead and supervise sales campaigns, and tailor to meet market needs for season tickets, mini-plans, luxury & game day suites, loges, and group tickets.
• Plans and directs hiring, training, and performance feedback and reviews for the Account Executive staff and oversees their daily activities.
• Measures the effectiveness of sales activities and provides recommendations to Team President.
• Looks for continuous improvement opportunities, offers ideas and recommendations, and appropriately communicates and implements decisions with the sales team.
• Assists in the development of sales promotions and works with the Public Relations department to organize, create, market, and sell special events and properties (i.e., Youth-Coaches Clinics and ancillary programs surrounding those programs).
• Solicits customer feedback and uses the information to improve the efficiency and effectiveness of responding to customer needs.  Provides exceptional customer service and resolves customer issues within guidelines.
• Assists with sponsor fulfillment activation while assisting in the creation of marketing solutions for all sponsors.
• Assists with community programs.  (i.e. school visits)
• Oversees seat inventory process and ticketing.
• Ensures compliance with documented company and departmental policies.
• Prepares various documentation, reports, and data for the purpose of soliciting new business, updating the existing customer-base, and tracking outside sales activities.
• Researches successful revenue generation ideas from other teams/sports, and appropriately implements within the Franchise.
• Works with the President and General Manager to develop marketing plans and sales calendars, and provides back-up support and leadership as needed.

Game Day Responsibilities:
• Coordinates and manages all sales efforts during game.
• Effectively handles customer issues.
• Oversees will-call office staff on game day.
• Helps when and where needed during game time.
• Provides oversight and feedback regarding delegated responsibilities.
• Assists with setup and breakdown of arena assets.

Qualifications and Attributes:
• Bachelor’s degree in Business, Sales, or a related field; sports emphasis desired.
• Minimum of five years inside and outside sales experience, preferably in a related sports environment.
• A solid track record of increasing sales through executing effective sales techniques.
• Strong people management abilities; effective team development skills; sales team time management skills.
• A history of building a collaborative team; takes initiative to inform others and close the loop.
• Experience developing and executing sales and marketing strategies, programs, processes, and systems.
• Ability to translate creative ideas and solutions into actionable objectives, execute against objectives, and develop a process that others can follow.
• Good listener with the ability to communicate information, ideas, and solutions verbally and in writing so others will understand.
• Customer-focused, solution focused, and adaptable to customer needs within specified guidelines.
• Takes initiative, self-directed with strong self-confidence.  “Can do attitude.”
• Ability to manage own time, self-starter, self-directed and well organized.
• Works with integrity and ethical business practices.
• Flexible and ready to work non-traditional hours in a non-traditional setting.
• Ability to work in a changing and often stressful environment.
• Not afraid to ask questions – seeks help and information when needed.
• Action oriented; results focused.
• Highly motivated to achieve personal and professional goals.
• Strong desire to succeed, professional demeanor, and passion for the sports industry.
• Working knowledge of Microsoft Office and contact management software (i.e., Word, Excel, PowerPoint, Outlook, CS3/Photoshop and ACT!).

Compensation:
Base salary DOE, plus commission; medical insurance after ninety (90) day trial period; ten (10) earned paid vacation after full year of service and six (6) paid holidays.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales management experience?
2. Do you have sales experience in the world of sports?
3. Are you willing to relocate at your own expense?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Idaho Stampede (Boise, ID)

Position Summary:
The Idaho Stampede, a Boise-based NBA D-League Franchise affiliated with the Utah Jazz, has an immediate need for an experienced, results-driven Account Executive committed to achieving sales excellence. Account Executives are responsible for prospecting and selling all types of revenue packages to corporations and the general public. In addition, this role provides game-day support to ensure the franchise runs efficiently. The ideal candidate has a passion for sports and a strong desire for progression in the industry. This individual must be self-motivated to achieve sales goals, results-driven, and customer-focused with superior communication skills and unwavering work ethic.

Duties and Responsibilities:
• Sells all types of revenue packages including season tickets, mini-packs, groups, suites, and corporate sponsorships to achieve targeted sales goals, continually striving to exceed expectations.
• Prospects and conducts cold calls to area companies and organizations to sell complete portfolio of products. Must be comfortable prospecting and cold calling by phone and in person.
• Provides superior customer service to clients, existing ticket holders, prospects, and single game customers.
• Handles standard customer service issues.
• Manages sales efforts at public gatherings and events.
• Assists Vice President of Sales on all projects as requested.
• Fulfills game-day responsibilities and basic office duties as assigned.

Game Day Responsibilities:
• Assists with on-court promotions, arena set-up and breakdown, entertainment acts, game presentation, giveaways, merchandising booth, and program sales among other things as needed.
• Assists on game day projects as directed.

Qualifications & Attributes:
• Bachelor's degree or equivalent training and experience.
• Minimum of one-year sales experience in professional sports; ticket sales experience is preferred.
• Exceptional work ethic, strong desire to succeed, professional demeanor, and a passion for the sports industry.
• Effectual time-management and organizational skills. Ability to manage schedule to achieve daily and weekly goals for calls, appointments, and sales.
• Flexible and ready to work non-traditional hours in non-traditional settings.
• Ability to work in a changing and often stressful environment.
• Demonstrated ability to work in a team environment.
• Ability to effectively handle multiple ticket sales projects, and to produce positive results with every project.
• Strong written and verbal communication and presentation skills.
• Creative approach to problem solving.
• Takes initiative, self-directed with strong self-confidence. ‘Can do Attitude’
• Works with integrity and ethical business practices.
• Not afraid to ask questions – seeks help and information when needed.
• Highly motivated to achieve personal and professional goals.
• Working knowledge of Microsoft Office applications (i.e., Word, Excel, PowerPoint, and Outlook) and contact management software (i.e., ACT!).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have ticket sales experience?
2. Are you willing to relocate at your own expense?


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Sales, Service, & Marketing: Promotions
Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)

Job Purpose: This is a part-time seasonal position within the Phoenix Suns Marketing Department. Members of the Street Team will be fun, energetic, enthusiastic and committed to promoting the Phoenix Suns and Phoenix Mercury.

Primary (Essential) Duties:
• Work both on and off-site events (i.e. home games, special events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Phoenix Suns / Mercury
• Responsible for installation set-up, operation and teardown of all interactive elements and the Phoenix Suns / Mercury Mobile Marketing vehicle at scheduled events
• Responsible for all operational needs and activation of the following elements while at events representing the Phoenix Suns / Mercury - handout premium items, facilitate on-site promotions, interact with fans and communicate general information
• Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
• Assist with organization and maintenance of the mobile unit
• Assist Marketing Department in researching new events for appearances
• Responsible for fan engagement and data cultivation at each event
• Responsible for completing post-event wrap-up forms after every event
• Assist with other tasks on an as-needed basis

Knowledge,Skills and/or Abilities:
• Passionate about the Phoenix Suns/Mercury and the game of basketball
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Strong leadership skills with the ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Customer-service oriented

Experience/Education Requirements:
• Previous marketing/promotional/event/street team experience preferred
• Minimum 18 years of age
• Possess a valid Arizona driver’s license and a good driving record

Working Conditions and Physical Demands:
• Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
• Requires prolonged standing; ability to lift and carry up to 25 pounds
• Must be able to work in outdoor conditions

No guaranteed number of hours per week, scheduling is on an as needed event/game basis. The opportunity is expected to last up to one year. 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you're qualified to be a part of our Street Team?
2. Are you at least 18 years of age?
3. Please list your daily availability.


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking coachable, high energy Inside Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is an entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.

Essential Duties & Responsibilities

  • Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits and outside appointments
  • Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
  • Identify new business opportunities by establishing professional and personal networks
  • Proactively seeking new leads through referrals, prospecting and networking
  • Meet and exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and building relationships
  • Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities and maintaining a well-organized sales appointment process
  • Ability to maintain accurate, detailed records of all current clients and prospects
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
  • Other related duties as assigned by the Inside Sales Manager

Skills, Abilities and Experience

  • Bachelor’s degree from an accredited college or university
  • Highly motivated, outgoing personality with strong desire to excel in sales
  • A high level of professionalism with superior customer service skills
  • Willingness to learn and ability to work within a team atmosphere
  • Able to maintain a flexible part-time work schedule
  • Previous telemarketing and sales experience strongly desired
     

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Sales, Service, & Marketing: Market Research
Marketing Analyst - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Marketing Analyst will assist in all aspects of program analytics for the Memphis Grizzlies and FedExForum Marketing, Communications and Broadcast Departments. This position is responsible for supporting the team with reports and analysis of digital channels, marketing campaigns, broadcast analysis and media valuation across multiple channels. Additional responsibilities include providing insight related to the market, trends, customer behavior and sentiment, and current campaign performance. The Analyst will also support quantitative efforts related to Ticket Sales and Service as needed. Success in this role requires excellent data and analysis skills, including the ability to work with the organization’s customer database and other large datasets. The position also requires strong communications skills, willingness to learn the intricacies of marketing, and the ability to work as a member of a cross-functional team. Knowledge of research, data collection, and forecasting methodologies is encouraged.
 

Essential Duties & Responsibilities

  • Lead analytics projects, applying a wide range of methodologies (A/B testing, financial modeling, statistical analysis, etc.), to support decision-making in marketing and ticketing initiatives
  • Develop thorough understanding of marketing principles (metrics, distribution channels, marketing outlets, etc.) and the Memphis/Mid-South market (demographics, growth trends, etc.)
  • Provide strategic recommendations based on analysis in a clear and visually-compelling nature
  • Partner with supervisor and others in identification and development of departmental strategies
  • Query customer database and combine with data from other sources to perform comprehensive analyses
  • Support departmental efforts to identify, understand, and pursue critical customer segments
  • Design measurement, tracking, and reporting processes for key performance indicators across marketing channels
  • Complete concept-testing for new products and offer insights about product potential
  • Assist with the creation and implementation of a companywide research calendar, including creation and execution of cross-departmental questionnaires and surveys
  • Conduct secondary research as needed, including information gathering from industry associations, research companies, and marketing experts
  • Other duties as assigned

Essential:

  • Bachelor’s degree, preferably in business, marketing, mathematics or related field
  • At least 2 years of work experience performing research/analysis
  • Familiarity with SQL queries and database structures
  • Ability to quickly learn marketing principles and understand the Memphis/Mid-South market
  • Fluency with Microsoft PowerPoint and Excel
  • Excellent communication skills, including creation and presentation of project materials
  • The capacity to stay organized and multi-task in a fast-paced environment
  • Must be a highly-collaborative team player who can also work independently
  • Positive attitude, enthusiastic mindset and self-starter mentality

Preferred:

  • Familiarity with advanced statistical analysis and research methodologies
  • Background in marketing/marketing analytics/market research (including key metrics, common methodologies, secondary research resources, etc.)
  • Experience designing and maintaining reports for decision-makers in an organization
  • Experience with A/B and multivariate testing and multi-channel (online and offline) attribution and testing experience
  • Experience utilizing data visualization software
  • Experience utilizing digital marketing and analytics platforms to access and manage reporting (i.e. Omniture, Google Analytics, Social Analysis platform)
  • Passion for basketball 

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Sales, Service, & Marketing: Ticket Sales
New Business Consultant - Milwaukee Bucks (Milwaukee, WI)

Position Description:

The New Business Consultant will report to the Director of Ticket Sales and be responsible for maximizing revenue with a focused approach on selling various seating options and programs. This role will be responsible for selling Full Season Memberships, Partial Season Ticket plans and Group packages via phone calls, face to face appointments, in-arena meetings and special events. Key traits that are important for candidates to exhibit are the ability to prospect, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. 

Core Responsibilities:

  • Meet/discover new prospects by scheduling, coordinating and conducting client meetings via phone, in-person appointments and networking events
  • Maintain full menu working knowledge of all season ticket plan, group and suite products to sell when applicable
  • Sell Full Season Memberships, Partial Plans, Group Tickets and any other Ticket products available with a primary focus on selling Full Season plans
  • Manage sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
  • Achieve and exceed weekly, monthly and annual sales goals established by management
  • Proactively create opportunities for new business with existing customers within your portfolio of business
  • Work all homes games and various events throughout the off-season
  • Provide superior customer service to existing and prospective clients
  • Demonstrate a commitment to achieving department and organizational goals along with a genuine desire to be a team player
  • Work closely with all internal departments for cross-promotional initiatives
  • Any other duties as assigned by management

 

Qualifications:

  • High proficiency in both written and verbal communications (public speaking and presentation)
  • Excellent relationship building and interpersonal skills
  • Assertive, persistent and results-oriented approach
  • Strong time-management organization and analytical skills
  • Strong work ethic with high personal accountability, business ethics and morals
  • Ability to independently take action beyond what is called for
  • Ability to generate imaginative solutions to business opportunities
  • Ability to be flexible, prioritize and manage multiple tasks/projects
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays
  • Ability to work well under pressure
  • Ability to coordinate multiple events and exceed customers’ expectations
  • Proficient in Microsoft Office applications
  • Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred
     

Education and Experience:

  • Bachelor’s Degree required
  • 3-5 years sales experience

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Sales, Service, & Marketing: Ticket Sales
Sales Associate - Milwaukee Bucks (Milwaukee, WI)

Are you looking to jumpstart your career in the sports business?  Look no further than the Milwaukee Bucks Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the Bucks Sales Associate program will build the foundation needed for a long and successful career in the sports business!

Program Overview
The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the Bucks leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up-selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

  • Conduct in-arena appointments and tours of the BMO Harris Bradley Center to assist in closing new business and developing new relationships.

  • Work different Milwaukee Bucks events and games as assigned to support ticket sales efforts and promotional initiatives.
     

Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral.

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.
     

All interested candidates must complete the Culture Index Survey at https://ciims.cindexinc.com/job/30ed18 to be considered for this position. Please select "Sales Associate" as the position being applied for.


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Associate - Minnesota Timberwolves (Minneapolis, MN)

**This position has a start date of June 1st, 2015. 

Department: Inside Sales

Reports to: Manager of Inside Sales

Position Type: Full-Time/Temporary/Non-Exempt

Summary/Objective

The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Timberwolves and Minnesota Lynx.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Generate new sales revenue in full and partial season memberships by researching individuals, companies and industries.
  2. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  3. Sell full and partial season memberships as well as premium seating and group tickets.
  4. The minimum expectation is 90 minutes of time via telephone every day (450/week) OR 100 phone calls (500/week).
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication in CRM.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.
  6. Knowledge of CRM and Archtics is preferred.

Education

Bachelor’s degree or equivalent experience preferred.

Experience

Sales experience with the business side of collegiate, minor league or professional sports is preferred.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. Office hours are typically 8:00 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work all Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.

Travel

Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Responsible for developing and selling Corporate Partnership packages to advertising prospects.

Responsibilities:

  • Represent Monumental Sports & Entertainment properties (Washington Wizards, Washington Capitals, Washington Mystics, Verizon Center, Patriot Center) in selling Corporate Partnership packages to advertising prospects.
  • Develop customized partnership packages utilizing the various pieces of inventory from the properties above (i.e. arena and team signage, promotions, radio, community relations, digital, print, etc.) to present to potential clients.
  • Draw on a list of contacts developed from past partnership experiences and develop/cultivate new corporate marketing prospects to pursue for revenue.
  • Work in a team environment.
  • Successfully meet personal partnership revenue goals.
  • Work with Partnership Marketing Group to ensure that all accounts are being efficiently serviced by coordinating the implementation of partnership packages,
  • Continually keep abreast of the sports marketing trends and knowledge of the marketplace and improves/develops individual presentation skills.
  • Participates in Monumental Sports & Entertainment activities/meetings.
  • Prepares weekly sales reports.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree or equivalent combination of education and experience
  • Three years of sports partnership sales experience.
  • Track record of exemplary sales achievement.
  • Ability to work nights, weekends and holidays.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Premium/Suite Sales
Manager, Executive Suites Sales - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Seeking driven and successful sales professional to sell and maintain premium hospitality products (suites and private club memberships) at Verizon Center.     

Responsibilities:

  • Sell annual suite leases, individual event suite rentals and Player’s Club memberships to businesses and individual consumers via aggressive prospecting (calls, emails, networking opportunities), face-to-face presentations and entertaining potentials clients at arena events.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads.
  • Work in-bound sales leads via calls or web from prospective customers.
  • Establish professional relationships with clients/prospects to create repeat and referral business.
  • Involvement in all sales activities, from lead generation through closing.
  • Meet or exceed assigned suite sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects using Salesforce.
  • Provide weekly sales/call reports to SVP.
  • Work events (including evenings and weekends) for the purpose of developing new prospects and servicing customers.
  • Assist in the development of sales packages, creative and promotional material.
  • Attend B2B networking events.
  • Related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and sales experience.
  • Preferred three years of local B2B sales, marketing or related experience.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Ability to set goals and achieve objectives in a timely manner.
  • Excellent personal motivation with the ability to work independently to achieve goals.
  • Proven ability to communicate effectively and confidently with prospective clients and co-workers.
  • Ability to multi-task and manage numerous business relationships in a professional manner.
  • Proven ability to work well with co-workers and supervisor in a team environment.
  • Passionate about building a sales career in the hospitality industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs. Knowledge of Salesforce preferred.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Sponsorship Services/Activation
Manager, Partnership Marketing - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics.  Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: The Partnership Marketing Manager delivers unique value to Monumental Sports & Entertainment’s corporate partners through the business management and implementation of all contractual assets. Primary focus is to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention and renewal rate.

Responsibilities:

  • Manage each MSE brand (Washington Capitals, Washington Wizards, Washington Mystics, Verizon Center and Patriot Center) and its associated assets as it relates to the Partnership Marketing Manager’s portfolio of assigned accounts.
  • Develop strong relationships with existing partners and strategically create incremental sponsorship opportunities by identifying new co-branded business opportunities and activations.
  • Create client brand briefs and work closely with all internal departments to generate the most effective partnership idea offerings and execution tactics based on the client’s needs.
  • Prioritize and implement all assigned Monumental corporate partners’ contractual elements.
  • Ensure the timely delivery of all partner marketing deliverables per agreement.
  • Track deliverables and prepare all post season recaps for assigned accounts.
  • Ensure that all processes and procedures are completed, quality standards are met, and that projects are fulfilled flawlessly to increase partner renewals.
  • Other duties and projects as assigned.

Minimum Qualifications:

  • Bachelor's degree; and a minimum of three years related experience.
  • Minimum of three years in a marketing position with a consumer brand, agency or media property.
  • Must be able to develop and maintain corporate relationships, with senior level managers/clients.
  • Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must be highly organized with ability to multi-task.
  • Must have strong interpersonal communication skills.
  • Retail sales promotion or marketing experience preferred.
  • Capable and available to work extended hours including nights, weekends, and holidays as necessary.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 


IDEAL CANDIDATE:
• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior ticket sales experience with a desire to take it to the next level


COMPENSATION:
• Full-Time position - Competitive salary plus commission
• Benefits


Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior ticket sales experience? Y/N
2. Are you passionate about sales? Y/N
3. Do you have experience with Arctics and CRM? Y/N


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Sales, Service, & Marketing: Database Marketing/Analytics
SUMMER Business Strategy Associate - Orlando Magic (orlando, fl)

This is a summer position that would be for 3 months.

JOB SUMMARY

The Business Strategy department acts as an in-house consultancy for all revenue generating departments by providing analytic and strategic support for both immediate and long-term initiatives.  The department oversees the organization’s data warehousing efforts to create a single customer view allowing for comprehensive analysis and revenue enhancement. The Summer Associate with be responsible for two to three strategic projects focused on improving business operations for the Orlando Magic.

JOB RELATIONSHIPS

• Reports To: Assistant Director of Business Strategy  
• Indirectly Reports To:    
• # of Direct Reports: 
? FT Staff:
? PT Staff:

GAME/EVENT RESPONSIBILITIES

• Game night responsibilities No: 
• Approximate number of games worked per season: None
• Event night responsibilities:  No
• Approximate number of events worked per season: None

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Summer Associate will lead two or three strategic projects and initiatives related to:
• Ticketing analytics/tickets sales strategy
• Corporate partnership analytics
• Digital strategy and performance analytics
• Campaign/lead management and CRM analysis
• Other strategic and analytic initiatives
• Decision Making Abilities (Select One):  Makes decisions with little or no choice as to the methods and procedures used in achieving results.
• All other duties as assigned.


QUALIFICATIONS

• First year MBA student at top MBA Programs.
• Strong quantitative and analytical skills required.
• Familiarity with digital marketing KPIs preferred.
• 3+ years of analyst experience at a management consulting firm, investment bank or other leading organization preferred.
• Knowledge and familiarity with SAS, SPSS, or other statistical software preferred.
• Proficient in Microsoft Office with strong emphasis in Excel modeling.
• Proficient in, Outlook, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Orlando Magic (Orlando, fl)

JOB SUMMARY

Generate maximum revenue for the Orlando Magic organization via full-menu product sales of season tickets, partial plans, group tickets and hospitality to companies and individuals.

JOB RELATIONSHIPS

  • Reports To:  Ticket Sales Manager                        
  • Indirectly Reports To (if applicable):            NA   
  • Number of Direct Reports: 0
  • Hiring Authority:  No

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities Yes:
  • Approximate number of games worked per season:          ALL HOME GAMES
  • Event night responsibilities:  No
  • Approximate number of events worked per season: 1-20

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
  2. Sell full seasons tickets, partial plans, group tickets, and hospitality for the Orlando Magic and designated non-Magic events via:

                                                    i.          Cold calling

                                                  ii.          Lead generation at Magic home games

                                                 iii.          Prospecting / Profiling

                                                 iv.          Networking at outside events

                                                   v.          Seeking and implementing sales and service best practices

                                                 vi.          Thorough data capture and personal database management

  1. Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.
  2. Manage all season ticket/partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
  3. Meet with Ticket Sales Manager regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
  4. Work at Orlando Magic home games:  staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
  5. Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals)
  6. Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
  7. Attend and actively participate in daily and weekly department meetings.
  8. Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
  9. Maintain accurate records of all prospecting activities and closed sales.
  10. All other duties as assigned.

 

QUALIFICATIONS

  • Bachelor’s degree preferred.
  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred, but not required.
  • Bilingual skills a plus.

·       Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

  • Ability to meet tight deadlines and work well under pressure.
  • Strength in time management, administrative ability, organization, and customer service skills.
  • Ability to communicate effectively with the public in a professional manner.
  • High energy; ability to remain focused on sales goals and work independently.

·       Strong teamwork and team synergy skills required.

·       Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

·       Exhibit good judgment and decision-making skills.

·       Strong organizational skills, time management skills and attention to detail required.

·       Strong verbal and written communication skills with an emphasis on business writing skills.

·       Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.

·       Ability to work independently without supervision, be self-directed and demonstrate initiative.

·       Ability to take direction without follow-up.

·       Ability to work collaboratively with others whom you have no direct authority over.

·       Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.

·       Willingness to work a flexible schedule based on the changing priorities of the department.


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Ticket Sales
Sales Associate - March 2015 - Philadelphia 76ers (Philadelphia, PA)

Philadelphia 76ers Sales Associate Job Description

 

This posting is for a March 2015 start date.  Please apply only if available to begin full-time employment during this time.

 

Are you looking to jumpstart your career in the sports business?  Look no further than the Philadelphia 76ers Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the 76ers Sales Associate program will build the foundation needed for a long and successful career in the sports business!

 

Program Overview

The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the 76ers leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

    Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


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Sales, Service, & Marketing: Ticket Sales
GROUP SALES EVENT SPECIALIST - Philadelphia 76ers (Philadelphia, PA)

Department: Ticket Sales

Reports To: Group Sales Manager

Status: Full-Time

The Philadelphia 76ers seek a self-starter who will be responsible for generating new group ticket sales, managing existing ticket sales accounts and staffing 76ers events. It will be the Event Specialists responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of the customer.

Essential Duties & Responsibilities:

• Generating group ticket sales through cold calling, networking, and face-to-face appointments
• Sell all group inventory; tickets and registrations for 76ers events at the Wells Fargo Complex and Team Training Facility (PCOM). Events include Games, Court Time, Clinics, Competitions, and Workshops hosted by the organization
• Contacting existing qualified leads as well as generating new sales leads
• Managing existing group sales accounts
• Develop and maintain good-working relationships with both internal and external clients
• Create and maximize Theme Nights
• Meet and exceed established monthly and annual sales objectives and revenue goals
• Make 60+ outbound sales calls on a daily basis
• Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Philadelphia 76ers at assigned functions
• Improve year-over-year fan satisfaction, retention rates, and associated revenue and profitability goals with defined account base
• Build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, and other communication initiatives
• Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional matter, ensuring that each fan interaction results in increased loyalty to the team
• Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system
• Work closely with Ticket Sales, Box Office, Marketing, CRM and Research, Basketball Operations, Arena Staff, Game Presentation, PR, and Sponsorship to execute integrated programs
• Work assigned sales, promotional and team events during games and outside normal business hours
• Special emphasis on developing new prospects and referral opportunities at all other Wells Fargo events including Flyers, Concerts, and Family Shows
• Perform other duties and responsibilities as assigned

Qualifications:

• 1-3 years of previous sales experience, preferably in Sports & Entertainment
• A degree or diploma in business, communications, marketing, sports management or related field
• Team player with the ability to handle multiple assignments in a fast paced environment
• Excellent verbal communication skills with a friendly and professional telephone manner
• High comfort level making cold calls
• Strong time management and organizational skills
• Excellent written communication skills
• Demonstrated ability to work independently and to self-motivate
• Flexible and creative problem solving skills
• Proficiency in MS Word and MS Excel, CRM related software and ticketing applications preferred
• Knowledge and passion for sales
• Enthusiastic and outgoing personality
• Preferably possesses a database of qualified group prospects
• Ability to work nights, weekends, holidays, and travel as required
 

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you have 1-3 years of previous sales experience in Sports & Entertainment?
2. YES/NO: Have you earned a degree or diploma in business, communications, marketing, sports management or related field?
3. To be considered, please list your compensation requirements.


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Sales, Service, & Marketing: Sponsorship Services/Activation
Activation Assistant - Phoenix Suns (Phoenix, AZ)

Job Purpose

The Activation Assistant will assist the department with the activation of assigned marketing partnership elements to fill contractual obligations.
This is a paid seasonal position expected to last the entire Mercury season (March-playoffs which could be until the end of October). This is a part time position-approximately 20-30 hours per week. 

Primary (Essential) Duties 
•    Assist with the activation of assigned marketing partnership elements to fill contractual obligations
•    Work closely with Suns productions to pull in game video of partner promotions, drop-ins, screen grabs, etc. for partnership recaps
•    Assist Activation Managers with recaps, renewals and pitches 
•    Assist with impression data to show partners the value of their Suns/Mercury partnership
•    Coordinate and work pre, in and post-game partner events 
•    Manage partner photo requests for each home game and communicate needs with photographer
•    Track and tag pictures from home games and partner events 
•    Assist with game night promotions, preparations, locker room tours, etc.
•    Plan and execute non-game day events for partners
•    Serve as a back-up to Activation Managers when they are out of the office

Additional (non-essential) Duties
•    Run errands to pick-up and/or drop off items relating to in-game promotion, partner lunches, out of center events, etc. 
•    Drive promotional vehicle to partner events, manage both Suns and Mercury entertainers during appearances
•    Assist with mascots (Gorilla, Scorch, etc.) at partner appearances and coordinate mascots appearances for marketing partners on game days
•    Assist with partner signage replacements and updates in the US Airways Center
•    Keep inventory of promotional items and swag for partner suite nights, meetings and events

Knowledge, Skills and/or Abilities

•    Have excellent written and verbal communication skills
•    Proficient in Microsoft Office Suite
•    Dependable and detail oriented
•    Ability to take initiative, be self-motivated and work independently with limited supervision
•    Work in a fast-paced environment 

Experience/Education Requirements

•    Bachelor’s degree or equivalent experience

Working Conditions and Physical Demands

•    This is a seasonal position expected to last the entire Suns season (October 2014-playoffs which could be until the end of June 2015).
•    Flexible hours to include weekends, evenings, some holidays and some overtime to meet business needs
•    Expected to work most home games and events
•    Extended periods  of standing during events and games
•    Must be comfortable in a crowd of people. Exposed to loud environment
•    Must be able to lift boxes up to 30 pounds

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work the entire Mercury season (March 2015-playoffs which could be until end of October 2015)?
2. Tell us why you are the best fit for this position.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

 Job Purpose

The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

Primary (Essential) Duties

• Utilize CRM management system to track and report progress of relationships with all portfolio accounts
     o Minimum of 50 unique touchpoints each day
     o One unique touchpoint per account every two weeks as marked in CRM
• 1.5 hours of combined inbound and outbound duration daily
• Attend 1 appointment per day
• Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
• 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
• Return all phone/e-mail within 24 hours
• Attend all member events
• Work Service Table at 44 Suns and 18 Mercury games per season
• Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

Knowledge, Skills and/or Abilities

• Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
• Successful candidates will display the highest levels professionalism, pride, and work ethic
• Strong communication skills, positive attitude, and an eagerness to learn are a must
• Provide excellent customer service skills
 

Experience/Education Requirements

• College degree or equivalent experience preferred.

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Must work all 44 Suns and 18 Mercury home games
• Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


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Sales, Service, & Marketing: Corporate Sponsor
Activation Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Oversee all aspects associated with the implementation, activation, reporting and delivery of assigned marketing partnership agreements.  Responsible for the day to day management of select partnership accounts as well as the ability to identify and respond to changes in partner objectives as necessary.

Primary (Essential) Duties 
•    Directly supervise the activation of contracted marketing partnerships
•    Manage sponsor expense in accordance to budget
•    Participate in strategic planning to meet sponsor goals / objectives
•    Leads specific projects as assigned 
•    Make decisions on behalf of marketing partnerships to best activate a contractual partnership
•    Completely activate all elements included within assigned marketing partnership agreements to be compliant with contractual obligations
•    Establish and maintain continued communication with key marketing and activation contacts to ensure a sound understanding of expectations for the marketing partnership
•    Capture all marketing partnership delivery in an accurate, organized and timely manner to be included in proof of performance reports such as:
o    Partner/Event “One-Sheet Recaps”
o    Partnership “Case Studies” or “Best Practices”
o    Monthly Partnership Updates
•    Assist in Game Operations and Special Occasions for all events that feature assigned marketing partnership elements to ensure objectives are met
•    Manage partnership engagement in departmental suite/hospitality area during select games 
•    Identify new and effective solution-based concepts in conjunction with assigned marketing partners to maximum partnership return on investment
•    Work in conjunction with assigned Sales Representatives to identify and generate incremental revenue opportunities for current marketing partners
•    Assist assigned Sales Representatives in all facets of renewal efforts including strategy, research, creative, and development of content for renewal presentations
•    Assist with renewal presentation when appropriate

Additional Responsibilities/Non-Essential Duties
•    Compiles and communicates the department’s photo requests on a game by game basis 
•    Manages digital signage inventory and rotation formats on a game by game basis
•    Responsible for FSA traffic management and OTA scheduling (interim responsibility)

Knowledge, Skills and/or Abilities

•    Must have basic understanding of MS word, power point and excel
•    Excellent customer service skills
•    Strong interpersonal skills and ability to problem solve
•    Strong verbal and written communication skills
•    Positive attitude and strong work ethic
•    Ability to multi-task and handle a variety of responsibilities 

Experience/Education Requirements

•    College degree- BA/ BS or equivalent experience

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings,  and some holidays to meet business needs
•    Must be able to lift at least 25 pound boxes
•    Extended standing during games and events
•    Must be comfortable in a crowd of people, loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about any previous activation/sponsorship experience that you have.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

As a member of the Premium Sales and Service team, as an Account Executive your role is to produce new revenue at an elite level through outbound efforts including; prospecting, cold-calling, networking events, referrals, sales appointments, LinkedIn and other social selling. Your primary focus will be on selling new Premium Products to select categories (Courtside Seats, Club Seats, Theater Boxes, Suite leases and rentals).  You are also responsible for selling a “full menu” of options, including (but not limited to): Ticket Plans, Group Tickets, along with selling everything for the Phoenix Mercury, Arizona Rattlers and other events at US Airways Center. 
In conjunction to producing new revenue, you will be responsible for servicing and re-enrolling a select base of accounts.

This position has a competitive base salary plus an opportutnity to earn high commission.

Primary (Essential) Duties 
•    Meeting and Exceeding yearly sales goals
•    Building and fostering beneficial relationships with new and current members
•    Developing new business via phone sales and face to face presentations, both in arena and off property
•    Working during game nights – entertaining clients and answering customer service and sales questions
•    Attending team and community events for the purpose of maximizing sales opportunities
•    Seeking opportunities to prospect new clients
•    Creating opportunities for new business with existing customers
•    Pursuing prospective customers
•    Networking with the local business area to acquire new business

Knowledge, Skills and/or Abilities

•    Elite sales background, positive attitude, mindset to hustle, strong communication skills and eagerness to      learn are a must
•    Excellent relationship building skills and managing multiple relationships at the same time
•    Strong communication skills, positive attitude, and an eagerness to learn are a must. 
•    Ability to work as a team player
•    Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
•    Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred

Experience/Education Requirements

•    Bachelor’s Degree or equivalent experience is required
•    Minimum of 3 years sales experience (premium sales experience preferred)

Working Conditions and Physical Demands

•    Flexible schedule required to include evenings, weekends, holidays and some overtime to meet business        needs.
•    Must be available for all Suns and Mercury home games, concerts and family shows, along with outside          appointments and events as scheduled
•    Having reliable transportation in an effort to attend out of the office appointments and events as scheduled

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience? Explain.
2. Do you possess strong business selling skills? Please explain past sales experience in this regard.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:
• Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.
 

Primary (Essential) Duties
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

• Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

• Bachelor’s Degree or equivalent experience
• Previous experience in Group Sales either with an arena or professional/collegiate sports team.
 

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Expected to work a majority of events/games.


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience in ticket sales either with an arena or professional/collegiate sports team?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
• Proven track record of 1-2 years of high level sales success
 

Working Conditions and Physical Demands

• Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
• Traditional hours to be expected with occasional evenings and weekends on non-game days.
• Ability to attend all home games
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Director, Marketing - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Capsule Position Description:  Oversees the development of brand campaigns and season-long marketing initiatives in order to drive ticket sales, enhance Kings Brand standing and strengthen brand sentiment in the community.  Lead internal departments/clients in defining their goals and messages, and identify how those messages should be communicated and where those communications should occur.  He/she will direct marketing managers and coordinators and is responsible for servicing internal clients, gathering information, monitoring projects, managing budgets, and proactively identifying possible changes to run effective, creative and successful campaigns from beginning to end.

Key Responsibility Areas (KRA’s):

  1. Responsible for overseeing the execution of strategic marketing plans and programs aimed at meeting revenue goals and strengthening brand position.  Primary focus on ticket sales and retention and corporate partnership sales and retention.
  2. Leads project management team and liaises with the creative director and internal clients and stakeholders: including definition of scope, work breakdown, status reporting, scheduling and timelines, budget management, brand and quality management.
  3. Represents the internal client throughout the project management lifecycle and will be tasked with ensuring that the highest quality of work is organized and delivered on time.
  4. Works with Sr. Director of Marketing on developing strategic marketing and advertising plans and programs, and overseeing the execution of such plans, to drive revenue goals and strengthen brand position. 
  5. Oversees the preparation of project briefs and job tickets with complete and actionable information for Sr. Director and Creative Director to review.
  6. Oversees the creation of job cost estimates for client approval.
  7. Work in partnership with the Ticket Sales client to maximize revenue-generating opportunities that supports renewals, new sales and retention programs.
  8. Work in partnership with the Community Impact and Corporate Sales clients to maximize revenue-generating opportunities that support new sales, renewals and activation programs. Includes the development of strategies for the following initiatives: regional, grassroots, multicultural, youth, technology and social responsibility marketing programs.
  9. Work in partnership with the analytics team to evaluate ROI of campaigns, institute test and control methodologies, and utilize survey and demographic data to inform strategies.
  10. Able to champion Marketing department’s vision across internal groups and stakeholders.
  11. Identify changes in the marketplace and industry to pro-actively adjust marketing plans accordingly.
  12. Effectively manage project and department budgets.
  13. With support from the Sr. Director, oversee the execution of media campaigns throughout the season including television, digital, social, outdoor, etc. 

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  1. Customer Focus – Knowing the internal and external customers’ needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.
  2. Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.
  3. Confidentiality – Able to maintain confidentiality; work with sensitive or proprietary information and exercise discretion.
  4. Leadership –Influencing the behavior of other people toward company goals.
  5. Active Listening – Giving full attention to the points of views of others;  taking time to understand the points being made, asking questions as appropriate and making connections
  6. Decision Making/Judgment – Analyzing information and evaluating results to choose the best solution in a timely manner.
  7. Informing/Communicating – Disseminating information about decisions, plans and activities to people who need the information to do their work; sharing appropriate information openly.
  8. Initiative – Willing to take on responsibilities and challenges, lead teams, take charge and offer opinions and direction.
  9. Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.
  10. Problem Solving – Identifying cause and effect relationships; drawing the right conclusion from the information.
  11. Writing – Composing, editing and proofreading as a means for effectively communicating to a variety of audiences; often requiring creativity or objectivity and impartial reporting.
  12. Advertising Agency Management– Baseline knowledge of the media planning and buying process to support the effective management of an Agency relationship.
  13. Sales and Marketing Knowledge – Knowledgeable of principles and methods for promoting, and selling products or services.  This includes marketing strategy and tactics, sales techniques, and sales processes.
  14. Influencing – Appealing to reason, values, or emotion to generate enthusiasm and support; convincing and persuading others.
  15. Thinking Creatively – Developing, designing, or creating new applications, ideas, relationships, systems, products or solutions.  Always pushing the team to re-think how a problem can be solved.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experienc

  • Bachelor's degree (BA/BS) from four-year College or university in Marketing, Communications, Business or related field.  Or equivalent experience.
  • Minimum 5 years in brand or agency account management or marketing role required
  • Advanced computer skills (Microsoft Office – Power Point, Excel, Word, Outlook) required
  • Experience with project management and/or collaboration software (Basecamp, Workamajig or similar) experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your salary requirements?


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Sales, Service, & Marketing: Database Marketing/Analytics
Analytics Specialist (Entry- Level) - Sacramento Kings (Sacramento, CA)

Summary:

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:

Recognizing the power of technology, data, and computational science to transform the business, the Sacramento Kings have formed the Engagement Lab to drive transformational change through evidence-based decision making at the company.  The Analytics Specialist position is an entry-level position as a member of the Engagement Lab and the decision science practice within the organization. You will work closely with other members of the Engagement Lab team to provide valuable data-driven insight to all key organizational business units.    

Key Responsibility Areas (KRA’s):

  • Support execution and reporting of marketing campaigns across multiple channels.

  • Collaborate with others to answer challenging business questions that can assist us in gaining a competitive advantage by using data mining techniques.

  • Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.

  • Execute on-going and ad-hoc reporting and analysis to support key business stakeholders, driving revenue and innovation.

  • Create engaging visualizations of data analyzed in order to depict outcomes.

  • Write and execute SQL queries for standard and ad hoc data mining purposes.

  • Assist in all CRM efforts including sales and marketing campaign setup and administration.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Customer Focus – Knowing the internal and external customers’ needs and responding accordingly; anticipating customer needs; giving high priority to service and customer satisfaction.

  • Interpersonal Relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • Confidentiality – Able to maintain confidentiality; work with sensitive or proprietary information and exercise discretion.

  • Active Listening – Giving full attention to the points of views of others;  taking time to understand the points being made, asking questions as appropriate and making connections

  • Decision Making/Judgment – Analyzing information and evaluating results to choose the best solution in a timely manner.

  • Initiative – Willing to take on responsibilities and challenges, lead teams, and take charge and offer opinions and direction.

Key Competency Areas (KCA’S) Continued

  • Planning and Organizing – Appropriately managing resources by identifying when additional resources are necessary; providing others with the resources they need to carry out their job duties; setting priorities and defining action, time, and resources needed to achieve goals.

  • Problem Solving – Identifying cause and effect relationships; draws the right conclusion from the information.

Qualifications:

  • Bachelor’s degree from four-year College or university in Information Systems, Statistics, Computer Science, or related field.

  • One (1) to three (3) years’ experience in the applied analytic space.

  • Minimum of one (1) year of experience with notable Business Intelligence (BI) tools.

  • Experience with Microsoft Office:  Word, Excel, Access, SQL and Powerpoint                 

  • Strong communication, prioritization and organization skills.

  • Excellent problem-solving and logic skills.

  • Service oriented; committed to teamwork and catering to customers.

  • Results oriented; ability to manage multiple priorities and deadlines.      

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell me your professional experience writing SQL queries for standard and ad hoc data mining purposes?
2. Please tell me your professional experience working with CRM platforms and Marketing Automation Platforms.
3. Do you have Salesforce, Eloqua, or Spotfire experience? If yes, please tell me your professional experience with these platforms.
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

Company Summary: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development. You will join our team in a class of 4 to 10 entering into the industry’s best 2 week training-only & on-boarding period to prepare you for ultimate success. Within 12 months as an Account Executive, top performers will be evaluated for possible promotion to an elevated New Arena Account Manager role. During the 12 months, Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales, product and professional development training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, professional sales training, hands on leadership and much more. Account Executives will have access to invite prospects to VIP events & tours at the new multi-million dollar Experience Center at the site of the new arena construction. The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, yet highly rewarding work environment. Account Executives are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance.


Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Passion to start a career as a sales professional in the sports industry
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required


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Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Arena Show & Kings Group Ticket Sales - Sacramento Kings (Sacramento, CA)

Company Summary: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.


Job Summary: This is an opportunity to lead the charge for arena show Group Sales into the new downtown arena designed to attract top shows as well as play a key role in Kings Group Sales.


The New Arena Account Manager, Arena Show and Kings Group Ticket Sales will be a central role in this future success on both fronts. The primary responsibility of the New Arena Account Manager, Arena Show and Kings Group Ticket Sales is to create and implement a group ticket sales plan to achieve revenue goals for 12 to 15 Arena Shows throughout the year at Sleep Train Arena with potential growth as we transition to the new downtown arena, and cross-promote to produce results for Kings tickets. This is a highly self-directed position that has tremendous growth potential to the extent the candidate drives new standards. The position will work directly with the Senior Manager of Group Sales, the internal Director of Arena Programming and external Arena Show Promoters to create attractive group ticket packages and experiences, while continuously identifying other areas for growth. This position will interface with other departments and key stakeholders on a daily basis while advising senior management with recommendations and reports. The position will be cross-supported by the Group Membership Coordinator and ticket sales intern team to help execute the Arena Shows strategic group sales plan.


This position will also be responsible for supervising & executing all elements of Arena Show group experience assets to ensure events run seamlessly. This position will have full menu capability to sell group tickets for both the Sacramento Kings and Arena Shows. The candidate will receive a book of categories most often associated with arena show purchases. The ideal candidate will be a dynamic, proven producer that thrives in a fast paced environment, who embodies and champions the Ticket Sales Department values of Swagger, Transparency, Excitement, Innovation and Fulfillment.


Key Responsibility Areas:
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Create, refine, advance and execute the Arena Show business plan for 12-15 events throughout the year, including strategies, cross-promotion opportunities, and key tactics to maximize new sales performance in group ticket sales.
• Lead the strategy with other departments to effectively refine and update Arena Show group sales collateral, website information, and social media campaigns.
• Grow Arena Show business through development of key categories by building relationships with prospective customers via outbound telephone efforts and enhancing those relationships through face to face appointments and presentations
• Lead bi-monthly calls or meetings with the respective Arena Show promoters to identify areas for growth and opportunities to cross-promote to maximize both Kings and Arena Show group ticket sales.
• Participate and contribute in bi-monthly meetings with Senior Manager, Group Ticket Sales and the Director, Arena Programming and Marketing to review progress and areas of opportunity.
• Responsible for overseeing the creation and implementation of Arena Show Online Sales links and a new corporate partner program campaign as well as collaborate with Box Office to implement new show sales processes in Archtics
• Collaborate with Engagement Lab team to refine, advance and execute innovative sales campaigns through the analysis of data to maximize the effectiveness and efficiencies of the Arena Show business plan.
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Arena Show Events as needed and any relevant Sacramento Kings home games in a multitude of different capacities including, but not limited to: Group Experience asset management, prospecting appointments, sales tables, pre-event activities and in- event activities.
• Manage and grow key Sacramento Kings categories by building relationships with prospective customers via outbound telephone efforts and enhancing those relationships through face to face appointments and presentations
• Update and maintain customer information and payments using Archtics and Salesforce


Qualifications:
• At least 3 years prior Ticket Sales experience
• At least 1 year prior Arena Show Group Ticket Sales experience
• Bachelor's degree (BA/BS) from four-year college or university in Business/Sports Administration or Marketing.
• Proven high level sales results and experience selling ticket products to a variety of consumers including business to business, group and individuals
• Effectively builds and maintains high level of morale in an energetic, spirited, confident environment
• Excellent problem solving skills & ability to multi-task
• Excellent presentation skills
• Effectively promotes teamwork combined with individual accountability for performance goals.
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• General computer knowledge, including expertise with Ticketmaster, ARCHTICS, CRM (Salesforce.com preferred) and Microsoft Office Suite
• Capable of working extended hours such as nights, weekends.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What best-practice strategies have you previously implemented to generate new arena show group sales in the past?
2. What unique group experiences have you offered as part of your arena shows?
3. How will you effectively cross-promote Kings group opportunities with your arena show buyers?


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Sales, Service, & Marketing: Ticket Sales
Sales Representative - San Antonio Stars (San Antonio, TX)

Overview

This position is responsible for further developing, maintaining, and increasing Season Ticket Sales, Partial Season Ticket Sales, and Group Ticket Sales for the San Antonio Stars with a strong focus on relationship sales and customer retention. This person must generate new revenue through a process of prospecting and contacting a high volume of leads daily. This person must also provide extensive customer service and continual development of relationships with customers and co-workers. The eligible candidate should meet a multitude of qualifications, including but not limited to: ability to maintain confidential documents and files, handle multiple tasks, maintain a professional demeanor and positive attitude and have strong organizational skills. 

Duties:

  • Implement and demonstrate outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, data capture, and personal database management.
  • Develop relationships, set face-to-face appointments (both externally and at the AT&T Center) and show seats to potential customers with the objective to close new business.
  • Develop and attain personal strategies, procedures, and goals to increase sales primarily for the Stars but also other SS&E Properties.
  • Greet, support, and serve current and potential clients daily and at games.
  • Commit to on-going sales training and development of best sales practices.
  • Participate in and attend Sales Department meetings with relevant data, research, and accurate information.
  • Other duties as assigned.

Requirements:

  • Bachelor’s degree or equivalent Job experience in the related field
  • Experience in making outbound calls (in excess of 50 per day)
  • Must be a self-starter and posses team building skills
  • Proven track record in ticket sales
  • Knowledge of the WNBA or Women’s Basketball preferred
  • Excellent verbal and written communication skills
  • Strong customer service and organizational skills required
  • Ability to work nights, holidays, & weekends
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required
  • Proficient with Ticket Master Archtics Ticketing System preferred
  • Strong teamwork aptitude required.
  • Ability to lift/push/pull 50 lbs on a regular basis

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Sales, Service, & Marketing: Game Operations/Presentation
Marketing & Promotions Associate - Seattle Storm (Seattle, WA)

2015 MARKETING & PROMOTIONS ASSOCIATE

Background

The Women’s Basketball Club of Seattle (Seattle Storm) is a professional basketball franchise that is looking for motivated, energetic, and dedicated individuals to gain hands-on experience in professional sports as part of the Storm Marketing & Promotions Team. Work closely with members of the Storm’s Marketing and Events & Entertainment Departments to execute projects from start to finish, including: community outreach promotions, game nights, Storm special events and administrative support. Many of these events are on evenings and weekends.

Responsibilities

The responsibilities for this position include, but are not limited to, the following:

  • Plan, implement and manage game night functions (in-arena, on-court, concourse & plaza activities)

  • Assist in event planning for marketing, ticket sales, community relations and public relations initiatives (e.g, basketball clinics, Season Ticket Holder parties, press conferences, Media Day, marketing events)

  • Seek out database building opportunities and lead generation

  • Manage Marketing & Event inventory (premium items, printed materials, signage, props)

  • Contribute to the development of branding/positioning for all advertising and promotional campaigns including ticket sales, sponsorship activation, TV and radio broadcasts, grassroots events, and KeyArena game activities

    Skills and Experience:

  • Ability to handle numerous tasks simultaneously, manage a project from design to completion, and deliver an outstanding work product

  • Detail-oriented, especially under deadline pressures, with excellent verbal and written skills

  • Highly organized and efficient with time

  • Creative focus when problem solving

  • Positive attitude toward colleagues and outside vendors

  • Strong teamwork and relationship-building talents

  • Knowledge of Excel, PowerPoint and Publisher

  • Ability to work nights/weekends/flexible schedule

     This is a part-time position. Qualified candidates should apply on nbateamjobs.teamworkonline.com, submitting a resume and cover letter.

    Please reference that you are applying for the Marketing & Promotions Associate.


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Sales, Service, & Marketing: Ticket Sales Management
Manager - Group Ticket Sales - Seattle Storm (Seattle, WA)

Overall Objectives:
Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by managing group ticket sales efforts. Work closely with top management in developing programs and revenue generating strategies to increase group sales. Manage a team of account executives focused on group ticket sales.

Essential Duties and Responsibilities:
• Manage and execute group sales and prospecting strategies to maximize revenue generation from the sale of Storm ticket products, with a primary focus on selling group ticket products and experiences.
• Assist with and support efforts to increase season ticket renewal rates and new sales.
• Manage and monetize game-specific events with an emphasis on building relationships with clients that result in large group ticket purchases and repeat business.
• Collaborate with Marketing, Communications, Season Ticket Sales, and Sponsorship Departments to develop theme nights and specific events to maximize group sales.
• Manage sales campaign implementation to achieve or exceed desired goals including call volume, outside appointments, etc.
• Reinforce and practice excellent customer service which increases customer retention and investment.
• Participate in in-arena sales and service opportunities including hosting customers and prospects,
• Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
• Participate in ongoing sales and service training and other professional development opportunities.
• Influence and motivate peers to meet personal and team objectives.

Qualifications and Requirements:
• 2-3 years of management and event planning experience; ticket sales experience preferred.
• 4-5 years of sales and service experience; ticket sales experience preferred.
• Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
• Display strong communication and interpersonal skills, both written and verbal.
• Meet and/or exceed organizational tickets sales revenue goals.
• Demonstrate ability to manage and grow a client base.
• Possess creative, strategic, and quantitative skills sets.
• Demonstrate a positive and team-oriented attitude.
• Able to work evenings and weekends.

This is a full-time, exempt position reporting to the VP of Ticket Sales. Full Seattle Storm employee benefit package.

*The Seattle Storm is an Equal Opportunity Employer*


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Sales, Service, & Marketing: Ticket Sales
Group Ticket Sales Senior Account Executive - Seattle Storm (Seattle, WA)

The Seattle Storm seek a passionate, committed, energetic salesperson to help drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm.  This person will be primarily responsible for generating new group ticket buyers. 

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of Storm ticket products, with a primary focus on selling group events and experiences. Additionally, candidate will also be responsible for selling new full season tickets and multiple-game packages.

  • Develop new group business through outside selling, community involvement, & corporate programming.

  • Work with group leaders to develop and implement game day events and experiences that result in large ticket purchases and repeat business.

  • Develop a pipeline of prospects to support long-term growth objectives.

  • Meeting or exceeding weekly productivity requirements for out-bound call volume and prospecting meetings.

  • Deliver excellent customer service.

  • Participate in game night sales and service opportunities including greeting and hosting customers and prospects and managing event implementation.

  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.

  • Participate in ongoing sales and service training and other professional development opportunities

  • Influence and motivate peers to meet personal and team objectives

     

    Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience

  • Minimum of 3 years prior group ticket selling and service experience required

  • Experience with Ticketmaster’s Archtics software preferred

  • Display strong communication and interpersonal skills, both written and verbal

  • Meet and/or exceed individual ticket sales revenue goals

  • Demonstrated ability to manage and grow a customer base

  • Outside sales experience preferred

  • Possess creative, strategic, and quantitative skills sets

  • Demonstrate a positive and team-oriented attitude

  • Able to work evenings and weekends at seasonal and community events

    This is a full-time, non-exempt position reporting to the Storm’s VP of Ticket Sales. Full Seattle Storm employee benefits package.

     No phone calls, please.


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Associate - Seattle Storm (Seattle, WA)

Overall Objectives:
The Associate, Ticket Sales is responsible for generating new business and assists with achieving overall sales and attendance goals of the Seattle Storm by selling all Storm ticket products including, but not limited to, season ticket memberships, mini plans, and groups. 

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season ticket memberships and mini plans.
  • Contribute to group sales revenue goals by selling large group events and experiences.
  • Participate in phone call campaigns that require phone and cold calling skills.
  • Meet weekly productivity requirements for out-bound call volume, outside appointments and networking.
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
  • Participate in ongoing sales and service training and other professional development opportunities.
  • Influence and motivate peers to meet personal and team objectives.

 

Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience.
  • Prior direct selling and service experience preferred.
  • Display strong communication and interpersonal skills, both written and verbal.
  • Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
  • Ability to handle heavy outbound phone volume
  • Meet and exceed weekly and monthly ticket sales goals
  • Show initiative and be a self-starter
  • Possess creative, strategic, and quantitative skills sets
  • Demonstrate a positive and team-oriented attitude
  • Able to work evenings and weekends 

This is part-time, seasonal, position reporting to Senior Account Executive, Membership Development. 


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Sales, Service, & Marketing: Financial/Data Analyst
Director of Corporate Analytics & Insights - Spurs Sports and Entertainment (San Antonio, TX)

The primary responsibility of the Director of Corporate Analytics & Insights is to manage and develop a team responsible for determining the appropriate analytics products, processes and strategy in order to provide leading-edge expertise, methodology and delivery of a broad range of strategic and financial iniatives that support the business efforts of Spurs Sports & Entertaiment.  The Spurs Sports & Entertainment brand includes the NBA San Antonio Spurs, the AHL San Antonio Rampage, the WNBA San Antonio Stars, the NBA D- League Austin Spurs and the AT&T Center.  The Director will provide quantitative analysis and data-driven insights on subjects including team ticket pricing decisions, premium seating, customer lead scoring, attendance forecasting, retention efforts, effectiveness of marketing strategy and spend, market segmentation, sponsorship valuation, food & beverage, in arena services and operating satisfaction, predictive modeling and future strategy. Working closely across all disciplines within SS&E, this position provides an internal consultative perspective on analytical tools, measurement, testing and insights to support both immediate and long term initatives. 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collabore with Internal/External Family Members and Demonstrate Ongoing Development.

Job Responsibles:

  • Direct SS&E’s strategic efforts through the implementation and interpretation of predicitive analysis across SS&E franchises and departments.
  • Oversee Customer Relationship Management (CRM) efforts including a variety of matters such as database management, business processes, lead scoring, fencesitter scoring, and others.
  • Take an active role in SS&E yield management through the demand based pricing of season ticket packages as well as variable single game and group pricing.
  • Support customer retention efforts with the development of a targeted process and strategy.  Support sponsorship efforts and activation with a valuation mindset in process and strategy.
  • Financial modeling and analysis of strategic business initiatives and special projects.
  • Prepare and develop reports and presentations regarding optimization of business performance and guide strategic recommendations
  • Work with other SS&E departments to develop performance metrics monitoring the overall quality of in-arena services and operational performance. Perform customer research studies across all business segments including survey creation and analysis.
  • Lead objective creation, development and implementation of an integrated data warehouse and other business intelligence systems.
  • Other Duties as Assigned.

Minimum Qualifications:

  • Bachelor’s degree in Finance, Economics, Statistics, or related field required.
  • Advanced degree preferred (MBA).
  • Minimum five to seven (5-7) years of professional experience in analytics or related field with a strong and well-rounded knowledge of general business operations.
  • Proven working knowledge of ticketing and CRM systems as well as various software applications such as: spreadsheets, relational databases and statistical packages required. 
  • Experience with Archtics or other ticketing system preferred.
  • Knowledge of predictive modeling techniques such as regression analysis for response modeling, customer profiling and segmentation, needs analysis, and other types of quantitative and qualitative campaign analysis techniques preferred.
  • Proficient knowledge and proficiency in Microsoft Word, Excel and PowerPoint required.
  • Knowledge and familiarity with SAS, SPSS, or other statistical software preferred.
  • Minimum 2 years staff management experience preferred.
  • Strong project management experience required.
  • Strong presentation skills and experience creating and delivering executive level presentations.
  • Strategic thinking and leadership skills required.
  • Self-starter; ability to work independently and as part of a team within all levels of the company.
  • Strong communication skills, both verbal and written, including ability to communicate effectively with internal customers, outside agencies, organizations, and vendors with a strong customer service orientation.
  • Strong interpersonal and customer relationship skills.
  • Strong creativity and problem solving skills required.
  • Strong organizational, administrative and analytical skills required.
  • Ability to handle multiple projects, tasks and priorities.
  • Ability to demonstrate strong team synergy.
  • Ability to work long and irregular hours (nights, holidays, weekends etc).

*SS&E is an Equal Opportunity Employer* 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you willing to relocate?
2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
3. How many years of relevant work experience do you hold?
4. What is your salary requirement?


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Sales, Service, & Marketing: Ticket Sales
Director of Business Development - Texas Legends (Frisco, TX)

Responsible for maximizing revenue from the sale of tickets to consumers, groups and corporations. Essential duties for this position include but are not limited to

a.) Developing, writing and leading the implementation of a marketing and sales plan for season, group and individual tickets;
b.) Directing sales forecasting activities and setting performance goals;
c.) Reviewing market analyses to determine customer needs, price schedules, and discount rates;
d.) Creating and implementing sales promotion programs and literature;
e.) Representing the Team at local business and group association meetings to promote the team;
f.) Delivering sales presentations to key clients and meeting with key clients - maintain relationships, negotiations and close deals.

Qualified candidates will have successful sales experience - success in selling a variety of ticket packages for a sports or entertainment venue or event is preferred. Bachelor’s degree is required. The ideal candidate will have proven interpersonal skills and excellent communication skills. He/she should be organized, enthusiastic, and focused. The selected candidate will be multi-task oriented with the ability to work within demanding timeframes, have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, and have demonstrated ability to work in a team environment. Familiarity with the town and the sport is beneficial. Computer proficiency is necessary.
 


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Sales, Service, & Marketing: Ticket Sales
Director of Group Sales - Texas Legends (Frisco, TX)

This position will have an emphasis in selling to groups. Responsible for maximizing revenue from the sale of tickets to groups. Essential duties for this position include but are not limited to

a.) Developing, writing and leading the implementation of a marketing and sales plan for groups;
b.) Directing sales forecasting activities and setting performance goals;
c.) Reviewing market analyses to determine customer needs, price schedules, and discount rates;
d.) Creating and implementing sales promotion programs and literature;
e.) Representing the Team at local business and group association meetings to promote the team;
f.) Delivering sales presentations to key clients and meeting with key clients - maintain relationships, negotiations and close deals.

Qualified candidates will have successful sales experience - success in selling a variety of ticket packages for a sports or entertainment venue or event is preferred. Bachelor’s degree is required. The ideal candidate will have proven interpersonal skills and excellent communication skills. He/she should be organized, enthusiastic, and focused. The selected candidate will be multi-task oriented with the ability to work within demanding timeframes, have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, and have demonstrated ability to work in a team environment. Familiarity with the town and the sport is beneficial. Computer proficiency is necessary.
 


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Sales, Service, & Marketing: Ticket Sales
Group Sales Specialist - The Madison Square Garden Company (New York, NY)

Group Sales Specialist generates group ticket sales utilizing aggressive and targeted outbound efforts for all MSG Sports events. Create and maintain client database, future sales opportunities and referrals. Develop and implement programs designed to drive sales volume and maximize sales revenues. Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders. Leverage popular events, acquire referrals from current buyers, and keep core clients informed and satisfied. Ensure timely collection of payments, monitor held inventory, maintain detailed records on purchase history and sales production, and keep abreast of TicketMaster reports/improvements. Foster positive working relationships within department, company, and client base.

Qualifications:

Ideal candidate will have experience with direct client contact, knowledge of MSG Sports properties, and a sincere and educated interest in sports/entertainment. Will be able to multi-task, prioritize assignments and manage workload in a highly urgent environment. Excellent communication and organizational skills, with the ability to develop creative ideas to increase revenues is required. Will be a motivated sales professional with a positive and resilient attitude, and the ability to develop strong relationships with clients that encourage sales. Computer proficiency required. Must be flexible to work evenings and weekends as required.


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Sales, Service, & Marketing: Advertising/Agency
Group Sales Specialist - The New York Knicks (New York, NY)

Group Sales Specialist generates group ticket sales utilizing aggressive and targeted outbound efforts for all MSG Sports events. Create and maintain client database, future sales opportunities and referrals. Develop and implement programs designed to drive sales volume and maximize sales revenues. Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders. Leverage popular events, acquire referrals from current buyers, and keep core clients informed and satisfied. Ensure timely collection of payments, monitor held inventory, maintain detailed records on purchase history and sales production, and keep abreast of TicketMaster reports/improvements. Foster positive working relationships within department, company, and client base.

Qualifications:

Ideal candidate will have experience with direct client contact, knowledge of MSG Sports properties, and a sincere and educated interest in sports/entertainment.

Will be able to multi-task, prioritize assignments and manage workload in a highly urgent environment.

Excellent communication and organizational skills, with the ability to develop creative ideas to increase revenues is required.

Will be a motivated sales professional with a positive and resilient attitude, and the ability to develop strong relationships with clients that encourage sales.

Computer proficiency required. Must be flexible to work evenings and weekends as required.

In order to be considered for this role, you must apply to our career website.

https://thegarden.igreentree.com/CSS_External/CSSPage_Referred.ASP?Req=14-6771


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Tulsa Shock (Tulsa, OK)

The Tulsa Shock are seeking a experienced, passionate, and enthusiastic sales person to join our staff. Selling season tickets, partial plans, and group tickets to companies and individuals via phone, prospecting and setting appointments.
Essential Duties and Responsibilities include the following
• Responsible for generating maximum revenue through full menu marketing ticket programs
• Sell full-seasons, partial plans, and group tickets
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
• Plan and coordinate group events (Pre-game group performances, High-Five Kids Tunnels, etc.)
• Manage all personal accounts and provide the highest level of customer service throughout the season
• Game night responsibilities include answering the incoming sales line, assisting with sales initiatives, and/or prospecting clients at the arena
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Maintain accurate records of all prospecting activities and closed sales

Education and/or Experience
• Bachelor’s degree required
• Prior experience in ticket sales, inside sales/telemarketing, appointment scheduling or cold-calling techniques is preferred
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• High energy; ability to remain focused on sales goals and work independently
• Ability to work flexible hours, including evenings, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years of sales experience?
2. Do you have previous experiece in the sports industry


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Sales, Service, & Marketing: Client Relations/Customer Service
Partner Services & Integration Coordinator - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate opening for a Partner Services & Integration Coordinator.  This position will support Partner Services and Integration team by assisting with activation, ensuring contractual obligations are met, organization of business strategies/account plans, and tracking information.  Maintain files and databases for PSI team.  Coordinate the planning and execution of projects and sponsor programs in close cooperation with PSI and Partner Business Development Teams.  Review sponsor advertising and marketing collateral, promotional materials, and proposed collateral materials to ensure compliance with organization brand guidelines.  Champion the company’s Mission and Vision, and model the company Values.

Areas of responsibility will include:

  • Understanding the Business
    • Work with marketing on research gathering and recap preparation, timelines and detail gathering including images and affidavits.
    • Assist with the preparation of asset overview material for cross-departmental use.
    • Assist in the preparation of partnership sales decks in conjunction with Partner Business Development
    • Ensure accuracy of contact information within CRM
    • Update and deliver brand integration & standards on an as-needed basis tailored to new or existing sponsor
  • Activation and Fulfillment
    • Utilization of the CRM in the coordinating of the implementation of partner activation elements including timelines, tracking, delivery of asset status and completion.
    • Coordinate Partner assets within activation timelines and tracking with Directors and Managers
    • Assist the PSI Director and Managers with account plan and account summary for each corporate partner
    • Provide direct support for client needs, tickets, hospitality, approvals, meetings, appearances, etc.
  • Projects
    • Update inventory execution on a weekly basis using CRM and functional area specialists.
    • Coordinate presentations and collateral materials in close cooperation with Partner Business Development
    • Coordinate and maintain reports and case studies that track effectiveness of marketing programs with strategic partners.
  • Other tasks as assigned by the VP or Directors of Partner Services and Integration.

Minimum qualifications will include:

  • Knowledge and Skills
    • Bachelor’s degree or an equal and equivalent combination of education and experience
    • 5 years direct experience in sports business, marketing environment, property/agency
    • Strong oral and  written communication skills
    • Proficiency with Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook
    • Experience in client servicing relationships  with the ability to build and nurture strong, positive relationships through demonstrated interpersonal skills
    • Ability to influence and work successfully with varied audiences (colleagues, business partners, collaborators, customers)
    • Ability to handle multiple projects and prioritize under a heavy workload
    • Strong operational and program execution skills  with the ability to work tactical modes and to organize and manage projects and execute
    • Ability to manage time and prioritize initiatives and activities
    • Experience working in fast-paced environment
  • Physical Demands
    • Office environment in multi-story building
    • Fast paced, dynamic department
    • Occasional extended hours
    • Possible limited travel
    • Located in Salt Lake City
  • Language Skills
    • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening and have an acceptable driving history


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Sales, Service, & Marketing: Ticket Sales
Manager, Regional Sales - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.

Responsibilities:

  • Sell Washington Wizards ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other miscellaneous game night duties.
  • Attend B2B networking events.
  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree or equivalent combination of education and sales experience.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and management numerous business relationship in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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