Current available jobs in Sales, Service, & Marketing:


» Inside Sales Executive - Agua Caliente Clippers (Ontario, CA)
» Account Executive - Agua Caliente Clippers (Ontario, CA)
» Corporate Partnerships Coordinator - Agua Caliente Clippers (Ontario, CA)
» Executive, Premium Sales - Atlanta Hawks (Atlanta, GA)
» Manager, Premium Sales - Barclays Center (Brooklyn, NY)
» Account Executive, Ticket Sales - Brooklyn Nets (Brooklyn, NY)
» Manager/Coordinator of Digital Marketing - Charlotte Hornets (charlotte, NC)
» Account Executive, Group Sales - Charlotte Hornets (Charlotte, NC)
» Community Relations Coordinator - Chicago Bulls (Chicago, IL)
» Youth Marketing Manager - Chicago Bulls (Chicago, IL)
» Retail Marketing Manager - Chicago Bulls (Chicago, IL)
» Chicago Sky Winter Ticket Sales Internship - Chicago Sky (Chicago, IL)
» Charity Ticket Program Coordinator - Chicago Sky (Chicago, IL)
» Manager- Analytics - Cleveland Cavaliers (Cleveland, OH)
» Account Executive - Connecticut Sun (Uncasville, CT)
» Content Manager - Dallas Wings (WNBA) (Arlington, TX)
» Director of Ticket Operations - Dallas Wings Basketball (Arlington, TX)
» Account Executive - Dallas Wings Basketball (Arlington, TX)
» Ticket Sales Academy - Invitation Only - September, 2017 - Delaware 87ers (Wilmington, DE)
» Account Executive - Delaware 87ers (Newark, DE)
» Account Executive - Delaware 87ers (Wilmington, DE)
» Manager, Membership Services - Denver Nuggets (Denver, CO)
» Promotions Team Game Day Internship - Grand Rapids Drive (Grand Rapids, MI)
» Mandarin Marketing and Social Media Specialist - Part Time - Houston Rockets (Houston, TX)
» Marketing Associate - Part Time - Houston Rockets (Houston, TX)
» Account Executive - Season Tickets - Iowa Wolves (Des Moines, IA)
» Account Executive - Group Sales - Iowa Wolves (Des Moines, IA)
» Account Executive - Legends Entertainment District/Marketing Partnerships (Phoenix, AZ)
» Coordinator, Promotions & Live Entertainment – G League / eSports - Memphis Grizzlies (Memphis, TN)
» Social Media Strategist - Memphis Grizzlies (Memphis, TN)
» Account Manager, Ticket Sales - Miami HEAT (Miami, FL)
» Account Manager, Group Sales- Full Time - Miami HEAT (Miami, FL)
» Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)
» Ticket Sales Representative- Full Time Temporary - Miami HEAT (Miami, FL)
» Culinary Marketing Manager- Full Time - Miami HEAT (Miami, FL)
» Night Salesperson - Milwaukee Bucks (Milwaukee, WI)
» Business Analyst - Milwaukee Bucks (Milwaukee, WI)
» Group Event Facilitator - Milwaukee Bucks (Milwaukee, WI)
» Group Account Executive - Milwaukee Bucks (Milwaukee, WI)
» Premium Game Night Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Community Relations Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Community Relations Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Account Executive, Membership Service - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Entertainment Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Membership and Premium Services Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Group Sales Specialist - New York Knicks/New York Rangers/New York Liberty (New York, NY)
» Director, Business Development - Northern Arizona Suns G League (Prescott Valley, AZ)
» Hype Crew - Northern Arizona Suns G-League (Prescott Valley, AZ)
» Ball Kid - Northern Arizona Suns G-League (Prescott Valley, AZ)
» Business Intelligence Analyst - Oklahoma City Thunder (Oklahoma City, OK)
» Game Presentation Intern - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Business Analyst Intern - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Community Relations Coordinator - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Youth Programs Intern - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Email Design Specialist - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Partner Account Manager - Sacramento Kings (Sacramento, CA)
» Manager, Fan Analytics & CRM - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings and Reno Bighorns (Reno, NV)
» Game Operations Entertainment Assistant P/T - San Antonio Spurs (San Antonio, Tx)
» Game Operations Assistant - Part Time - Spurs Sports & Entertainment (San Antonio, Tx)
» Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)
» Vice President of Digital Strategy - Utah Jazz (Salt Lake City, UT)
» Manager, Marketing - Washington Wizards (Washington, DC)
» Ticket Executive - Windy City Bulls (Hoffman Estates, IL)
» Group Account Executive - Wisconsin Herd (Oshkosh, WI)


Sales, Service, & Marketing: Ticket Sales
Inside Sales Executive - Agua Caliente Clippers (Ontario, CA)

Job Summary

The Agua Caliente Clippers of Ontario are seeking hard working, positive, and passionate individuals that are committed to becoming an industry sales leader. This individual will go through a career growth oriented, sports sales development program. At the culmination of the program, this system will allow top performing sales reps internal and external opportunities to advance their sports careers.  The in depth 6-9 month training program will focus on growing one’s professional skill set as a full menu sales professional. 

All Inside Sales Executives will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Director of Sales.  The position pays hourly wages + Commission and Bonus Opportunities. 

Essential Duties and Responsibilities - Responsibilities include but are not limited to the following:  
• Responsible for the sale of new full season tickets, partial season ticket plans, group tickets, premium seating, and single game event suites 
• Minimum 125 outbound phone calls daily 
• Expected to prospect and qualify all potential sales opportunities 
• Maintain computerized records of all season ticket customers and prospects with our CRM system 
• Provide excellent customer service 
• Meet or exceed weekly and monthly sales goals 
• Assist customer service efforts (mailing invoices, tickets, etc…) 
• Assist with Select-A-Seat events 
• Set appointments, show seats, give arena tours 
• Game night duties as assigned (visit clients, works sales table, etc…) 
• Attend weekly meetings and role-play sessions conducted by manager
• Participate in sales driven arena events 
• Variable length training program 
• Other duties as assigned by manager 

Characteristics / Qualifications - (To perform the job successfully, the candidate should demonstrate the following:) 
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field 
• Ability to work as a team player 
• Proficient in basic computer software programs 
• Strong organizational and communication skills 
• Excellent customer service skills 
• Ability to attend all home games (evenings and weekend hours and possibly holidays) 
• Open to learning and taking constructive criticism 
• Desire to be a sales industry leader 
• Ability to present sales material to potential client                                                                                                  • Must have access to local housing in the Inland Empire

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience? Yes/ No
2. Why do you want to work in the sports industry?
3. What makes you stand out from your peers?
4. Please tell us one interesting thing about yourself and how you will use it to be a sales leader.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Agua Caliente Clippers (Ontario, CA)

Job Summary

Our Account Executives are sports industry professionals focused on building relationships with prospective and current Clippers patrons. All A/E’s will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments.

 

Principal Duties and Responsibilities

· Seek out and qualify all potential sales opportunities.

· Meet or exceed daily call and appointment goals.

· Meet or exceed monthly and yearly sales goals.

· Effectively execute all assigned sales campaigns and training.

· Maintain accurate records of all clients and prospects in our CRM and ticketing systems.

· Provide excellent customer service.

· Perform game-day responsibilities, including entertaining clients and creating new business opportunities.

· Performs other duties as required.

Characteristics / Qualifications

· Bachelor’s degree from an accredited college or university is preferred.

· Maintain high level sales skills with a proven track record of 1-2 years of sales success.

· Polished presentation skills with the ability to communicate to clients and colleagues

· Ability to work all home games including evenings, weekends, holidays as required

· Ticket software experience is preferred.

· Demonstrated dedication with the ability to oversee projects from origin through execution.

· Willingness to learn and should be able to flourish in a high growth, dynamic environment.

· Effective communication skills, both oral and written.

· Self-starter and entrepreneurial spirit with hands-on approach towards business.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Coordinator - Agua Caliente Clippers (Ontario, CA)

Job Summary

The Agua Caliente Clippers are a new expansion team in the NBA G League beginning play in November 2017. The team is owned and operated by the Los Angeles Clippers but plays and has home offices in Ontario, CA. This position will be a staff member of the Agua Caliente Clippers but working directly with the Los Angeles Clippers Partnership Services department. The primary focus of this position is to coordinate day-to-day aspects associated with the implementation, development and retention of assigned corporate partner sponsorship accounts, in addition to other duties to support the Corporate Partnerships team and/or the Agua Caliente Clippers.

Principal Duties and Responsibilities

· Coordinate day-to-day operations, activation and development of assigned Agua Caliente Clippers corporate partnership accounts.

· Act as corporate marketing consultant to partner contacts to develop and deliver on impactful, effective and measurable sponsorship platforms.

· Participate in and lead parts of the planning, execution, tracking, and reporting of all assigned partners’ contractual elements, including but not limited to: traditional media assets (e.g. radio, print, television, digital, social, etc.), in-market promotions, in-arena activation, hospitality, experiential, and community programs. 

· Work closely with internal and external stakeholders to collaborate on the strategy and fulfillment of partnership marketing initiatives.

· Help manage the process of measuring the effectiveness of assigned sponsorship platforms to demonstrate partner ROI and ROO using tools such as Scarborough, Repucom, independent internal studies, etc.

· Maintain and grow partner relationships at all levels from day-to-day contacts to decision makers through regular touchpoints, including but not limited to: weekly or bi-weekly status calls; annual partner activation summit; hospitality and events; pre-season planning, mid-season check-in, and post-season recap meetings, etc.

· Act as an extension of assigned partners’ brand, understanding the industry landscape, business objectives, challenges, opportunities, etc.

· Responsible for directly contributing to overall department revenue goals by assisting with current sponsor partnership renewals and upsell opportunities.

· Work with Director of Partnership Services and Corporate Sales Managers to collaborate on new sponsor partnership opportunities. 

· Maintain working knowledge of NBA and NBA G League approval process. Initiate process by submitting all necessary promotional materials and paperwork through the Team Promotions Proposal (TPP) process.

· Attend and participate in Agua Caliente Clippers staff, game/event night, weekly departmental, activation team, and game-related marketing meetings.

· Manage both internal and external partner expectations on processes, timelines, approvals, and deadlines.

· Represents the Clippers in pitch meetings and presentations with clients and agencies.

· Demonstrates knowledge of the competitive landscape for the Clippers sports and entertainment properties and venues.

· Supports the Corporate Partnerships department with tasks relating to proposals, presentation development and special project deliverables to include strategy development, writing and visuals.

· Manage and maintain departments’ CRM (Customer Relationship Management) system to help drive sales and streamline business processes.

· Work with Agua Caliente Clippers President and management team on assigned sales, operations, activation or community based projects.

Characteristics / Qualifications

· Bachelor’s degree in business management, marketing, advertising, or sports management (or similar field) from a four-year college or university required.

· 2 years of professional work experience with a consumer brand, agency, sports property or venue required. Sales and corporate marking experience preferred.

· Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is required.

· Possess strong proficiency with Adobe Photoshop (preferred).

· Demonstrated ability to be strategic, creative and solution-oriented.

· Ability to establish effective client and interdepartmental relationships, manage multiple client contacts and projects, and drive business.

· Ability to work collaboratively with a group of highly motivated individuals, and also be an independent thinker.

· Ability to interface with colleagues, senior executives, and clients effectively and personably, recognizing the need to adjust communication style accordingly to the audience.

· Must be able to maintain confidentiality and use the upmost discretion when privy to sensitive information.

· Ability to maintain an impeccable professional appearance.

· Ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships.

· Self-directed and able to work independently.

· Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.

· Demonstrated dedication with the ability to oversee projects from origin through execution.

· Willingness to learn and should be able to flourish in a high growth, dynamic environment.

· Effective communication skills, both oral and written.

· Self-starter and entrepreneurial spirit with hands-on approach towards business.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Sales
Executive, Premium Sales - Atlanta Hawks (Atlanta, GA)

Over the past two years, the new ownership and management of the Atlanta Hawks and Philips Arena have lead a dynamic turnaround of the franchise, on and off the court.  Building on the 60-win season and Eastern Conference Finals appearance in 2015, the Hawks have relaunched the brand, increased sponsorship by 50%, doubled the season-ticket holder base, and set a course for the future with four key initiatives:

  • Build a new practice facility
  • Start a G-League franchise
  • Renovate Phillips Arena
  • Redevelop downtown surrounding Arena

We have made real on each of these four initiatives, and are entering a period of significant growth over the next several years in large part to the transformation of Philips Arena.  With this, our Premium Sales Executives will be instrumental in selling a new and exciting variety of premium products that are true to Atlanta.

 

RESPONSIBILITIES/DUTIES:

  • Contribute to and create incremental revenue streams, which primarily focus on selling contractual suite licenses, lofts, loge boxes, and Hawks premium Memberships

  • Responsible for generating revenue through the rental of Party, Hospitality and Private Suites for all Philips Arena events.

  • Execute all aspects of Suite Rental process; secure rental agreements and payments.

  • Generating leads through prospecting and networking, as well as contacting leads assigned through CRM.

  • Engage prospects and follow through sales process to include face to face meetings and appointments.

  • Primary focus on selling to businesses in the Atlanta market

  • Contribute to marketing and promotional efforts for Premium Sales and Suite Rentals.

  • Provide exceptional customer service to clients prior to and during events.

  • Act as liaison with third party Arena caterer (Levy Restaurants) on catering packages and food / beverage service for Rental Suites.

  • Other duties as assigned.

                   

    QUALIFICATIONS:

  • Undergraduate degree required

  • Strong sales and service background preferred

  • Excellent customer service and interpersonal skills; positive and proactive attitude

  • Strong written and verbal communication skills

  • Organized, ability to multi-task with attention to detail

  • Ability to work independently, self- starter

  • Strong work ethic, results-oriented, desire to succeed

  • Enthusiastic about contributing to the success of the organization and department; team-oriented attitude

  • Ability to assess and respond to situations that may arise and exhibit leadership qualities

  • Able to work non-traditional hours including evenings, weekends and some holidays as necessary

  • Minimum three (3) years sales experience in sports/entertainment required

     


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Sales
Manager, Premium Sales - Barclays Center (Brooklyn, NY)

ABOUT BROOKLYN SPORTS & ENTERTAINMENT

Brooklyn Sports & Entertainment (BSE) manages state-of-the-art venues and premier sports franchises, delivering dynamic content and experiences for audiences. BSE oversees programming, marketing, sales, and operations for Barclays Center and NYCB LIVE, and manages and controls the NBA's Brooklyn Nets and its Development League team, the Long Island Nets, as well as the business operations of the NHL's New York Islanders.

Barclays Center, which opened on September 28, 2012, offers 17,732 seats for basketball, 15,795 for hockey, and up to 19,000 seats for concerts, and has 101 luxury suites, four bars/lounges, four clubs, and 40/40 CLUB & Restaurant by Tanduay Rum.

NYCB LIVE reopened on April 5, 2017 after extensive renovation.  This state-of-the-art venue offers 13,000 seats for hockey, 13,500 for basketball, and 14,500 for standard concert configurations, with the ability to flex up. The bowl has a theater seating option for 4,000 guests. With a focus on emerging businesses, BSE identifies and creates alliances, strategic partners and other business opportunities to ensure the success of its assets.

Our Mission: Brooklyn Sports & Entertainment is committed to creating memories through our world-class state-of-the-art venues, professional sports franchises and emerging businesses.

For additional information, please visit Brooklynse.com.

I. SUMMARY

Under general direction and supervision, this position is responsible for promoting and selling Courtside and Rinkside seating at Barclays Center to potential customers in the New York metropolitan area. This is a full time position that offers the potential for career growth to successful individuals within our organization.  Position participates in special projects/project team(s) as assigned, to support department objectives.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate revenue through cold calls and face-to-face presentations to area companies to sell, premium and club season ticket packages;

  • Generate premium leads by prospecting sales territory and generating referrals;

  • Achieve and exceed weekly, monthly and annual goals set by the Director, Premium Sales;

  • Attend special events such as Brooklyn Nets and New York Islanders Hospitality Functions, Business Clubs, Chamber of Commerce meetings and other live lead generating opportunities;

  • Work with the marketing department and sales staff in order to generate customer leads and promote public awareness.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree required;

  • 2-4 years’ experience working in sales (preferably in premium ticket sales for a professional sports franchise)

Knowledge/Skills/Abilities

  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

  • Must have truly outstanding customer service and interpersonal communication skills;

  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;

  • Must have an interest and ability in serving others as one of the primary functions of their job;

  • Must be self-directed and able to work independently;

  • Must be flexible & reliable team player, both within own department and within company as a whole;

  • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;

  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made;

  • Competencies in face-to-face presentations and event selling;

  • Experience working with database applications;

  • Proficient with Microsoft Office, Outlook, Dynamic CRM and related software skills;

  • Strong time management and organizational skills;

  • Must have the ability to maintain an impeccable professional appearance;

  • Excellent communication skills and a high level of energy.

Brooklyn Nets, LLC is an Equal Opportunity Employer (EOE)


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Under general direction and supervision, this position is responsible for sale of all ticket inventory including premium club seating, single game suite rentals, season ticket packages, and group seating.  This is a full time position that offers the potential for career growth to successful individuals within our organization.

Brooklyn Nets, LLC is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sells premium club seating, single game suite rentals, season ticket packages, and group seating through relationship building through the business community, and following up on inbound leads and prospecting cold calls.  This person also has the ability to cross-sell other Brooklyn Sports & Entertainment assets, including other Barclays Center events, including the New York Islanders as well as Nassau Coliseum events;
  • Contacts, schedules, and conducts in-person and phone presentations with appropriate decision makers within targeted accounts;

  • Meets and exceeds all weekly, monthly and annual sales, phone, and appointment goals set by the Director of Brooklyn Nets Ticket Sales;

  • Participates with in game activities including, but not limited to visits to suites/seats, prospect entertaining, and complaint resolution;

  • Tracks and provides accurate, regular reports for management detailing sales activities, pipeline status and pending deals;

  • Attends special events such as Nets Hospitality Functions, Business Clubs, Chamber of Commerce meetings and other live lead generating opportunities;

  • Works with the marketing department and sales staff in order to generate customer leads and promote public awareness;

  • Participates in special projects/project team(s) as assigned, to support department objectives.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree required;

  • 1-2 years of experience working in sales (preferably in ticket sales for a professional sports franchise);

  • Experience working with database applications.

Knowledge/Skills/Abilities

  • Must have truly outstanding customer service, interpersonal communication skills (verbal, nonverbal and written) and active listening skills;

  • Must have the ability to maintain an impeccable professional appearance;

  • Must have experience with face-to-face presentations and event selling;

  • Must be proficient with Microsoft Office, Outlook and related software skills;

  • Must have strong time management and organizational skills;

  • Must be able to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

  • Must have an interest and ability in serving others as one of the primary functions of their job;

  • Must be self-directed and able to work independently by prioritizing tasks and creating defined goals and objectives;

  • Must be a flexible and reliable team player, both within own department and within company as a whole;

  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

Certifications

None required.

IV. WORKING CONDITIONS

Travel Requirements

Infrequent Traveler (<5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend Brooklyn Nets games and other events at Barclays Center, which may include those on evenings, weekends and/or holidays as required. 


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Marketing
Manager/Coordinator of Digital Marketing - Charlotte Hornets (charlotte, NC)

In this role, you are responsible for the creation, execution, and analysis of our email and digital marketing strategy. You will work in conjunction with both external marketing relationships and internal departments including creative services, website, advertising, partnerships, sales, public relations, and ticket operations.

You will facilitate our email marketing program and function as the primary point of contact with internet solution vendors for email marketing design and development through:

  • Producing dynamic, customer centric email campaigns; executing such campaigns on hard timelines while adhering to best-in-industry standards
  • Collaborating on initiatives to both grow and retain the registered user database and overall audience
  • Developing and maintaining Hornets master email calendar
  • Working on marketing list segmentation, verify testing programs, partner with our third party Email Service Provider (ESP – Marketo), upload files, troubleshoot issues, and
  • Leading the creation of automated campaign work flows with Marketo and CRM
  • Driving initiatives to convert our database users into ticket purchasers and season membership holders
  • Identifying and participating in strategy on additional opportunities for digital media marketing
  • Staying current with evolving trends and technology
  • Supervising part-time team member and intern
  • Completing other duties as assigned by Manager

You should have or demonstrate the following competencies to perform the essential functions of this job successfully:

  • Bachelor's degree in Business, Statistics, Math, Marketing, Graphic Design or related field from an accredited college or university
  • Ability to craft and work within custom email templates using hand coded HTML
  • Working knowledge and experience with Dreamweaver and Photoshop
  • Detail orientation
  • Excellent quantitative skills with ability to identify and share insights
  • Deep understanding of customer experience and customer relationship management objectives and programs
  • Demonstrated ability to think strategically; turning consumer behavior data into effective strategies and results
  • Maintains the highest level of confidentiality
  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Adaptability – adapts to change in the work environment, handles contending demands and can handle frequent changes
  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
  • Strong computer skills – including all Microsoft Office software programs
  • Available to work extended hours including nights, weekends, holidays
  • Ability to attend company events

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Charlotte Hornets (Charlotte, NC)

Position Overview

The Charlotte Hornets are seeking a passionate, committed, high-energy sales person to sell group tickets for our organization. As a Group Sales Account Executive you should be highly motivated and organized with an outgoing personality.

Essential Duties and Responsibilities

  • Making cold calls from lists that you prospect to area companies and organizations to set up appointments to sell group tickets
  • Actively meeting or exceeding weekly and monthly sales goals in the areas of group ticket sales
  • Maintaining computerized records of all season, plan and group customers regarding the team’s customer relations database
  • Selling season tickets, partial season, luxury products and mini plans
  • Building and cultivating beneficial relationships with existing and new accounts
  • Managing all incoming sales calls from group sales prospects
  • Developing professional relationships with current clients for group outing renewals and referral leads
  •  Meeting and exceeding weekly and monthly appointment goals
  • Creating and activating new theme nights and group outings
  • Selling and activating fan experiences on a game by game basis

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

  • You should be a self-starter with a positive attitude
  • Committed to working as a meaningful member of the sales team
  • Excellent written and verbal communication skills
  • Be customer service and fan experience oriented
  • Solid prioritization and organizational skills, being able to handle multiple projects at once
  • Be creative and enthusiastic
  • Have excellent interpersonal skills
  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • The ability to thrive in a dynamic, deadline driven environment
  • Ability to network throughout the business community and various organizations
  • Ability to work a flexible schedule and attend all home games including evenings, weekends and possible holidays
  • At least one-year of successful group sales experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Sales, Service, & Marketing: Community Relations
Community Relations Coordinator - Chicago Bulls (Chicago, IL)

DESCRIPTION:
The Chicago Bulls have a strong history of giving back to the community by contributing time, materials, resources and financial donations to organizations that share the team’s commitment to youth education, youth health and wellness, violence prevention and military support. Our Community Relations team supports this effort each season and we are currently seeking a highly motivated, organized and dedicated person to join us as a Community Relations Coordinator.

As a Coordinator, you will have the opportunity to assist in program implementation as well as various day-to-day tasks within the department. We are seeking someone who is both passionate about service and an emerging leader who is organized and able to both plan and execute against important projects each season. Your work will help the team make a positive impact in our local community.

KEY RESPONSIBILITIES:
On the Community Relations team, no day is ever the same. Some of your key responsibilities will include:

EVENT PRODUCTION

  • Participate in department brainstorm session for event concept creation
  • Manage event logistics with department support
  • Serve as project manager on the day of an event

GAME NIGHT SUPPORT

  • Assist department head with game day activities both leading up to and during home games
  • Support department activations such as Scoreboard messages, Wish granting programs and Ambassador suite visits
  • Responsible for department event reporting and tracking
  • Support season long database upkeep and completion of season summary

DONATION MANAGEMENT

  • Support management of in-kind donation requests and help oversee fulfillment process

ADDITIONAL RESPONSIBILITIES:
You will also be responsible for assisting with the following department activities:

  • Support Chicago Bulls Community Outreach Initiatives such as Season of Giving, Fit Week and Volunteer Program
  • Provide support of Chicago Bulls Charities fundraising events
  • Help facilitate autograph sessions with players
  • Assist Community Relations Managers with event and program production in collaboration with Partnership Marketing team
  • Provide support for Community Relations Department on a day-to-day basis, as needed
  • Represent team at partner dinners and galas

QUALIFICATIONS:
The team is looking to place a highly qualified individual into this role. You could be a potential match for this role if you have:

  • Bachelor’s degree required
  • 1-3 years of prior work experience
  • Background in creative business marketing, entertainment, community relations and/or sports is preferred
  • Applicants should be organized, creative, and proficient with computers and be able to exhibit a solid work ethic
  • Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing

Note that in this role, you will be required to work on game nights, weekends, and holidays as the team’s schedule dictates. We are looking for an individual who is able to work a flexible schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1 - 3 years of professional work experience in a community oriented field? [Yes/No]
2. Do you have professional work experience building timelines, work plans and presentations? [Yes/No]
3. Do you have experience working on a community relations team? [Yes/No]
4. If yes, please describe.
5. Are you proficient in Microsoft Office, Excel, Word and PowerPoint? [Yes/No]
6. Are you able to work extended hours including game nights, weekends, and holidays as needed? [Yes/No]


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Youth Marketing Manager - Chicago Bulls (Chicago, IL)

The Chicago Bulls are looking for a Youth Marketing Manager to join our growing Marketing team. As the Youth Marketing Manager, you will have the opportunity to drive a cohesive, enterprise-wide strategy to connect and deepen our relationship with the next generation of fans.

Your primary focus will be building engagement around one central platform creating opportunities for data collection, customized content, and relationship building with youth and families in the Chicagoland and surrounding area.

The person who will thrive in this role will be a collaborative team leader who can work together with the broader team to develop marketing strategies based on set goals, and then build and execute projects to deliver on them. This position also regularly partners with external groups and must be able to represent the Chicago Bulls with a high degree of professionalism and warmth.

RESPONSIBILITIES:

  • Responsible for the long-term engagement plan, day-to-day maintenance and scalability of the Bulls youth engagement strategy.
  • Support the growth of the youth membership platform building out long-term objectives that lead to impact.
  • Lead database, resources and fulfillment process for the membership program.
  • Serve as day-to-day liaison to the Jr. NBA and local youth basketball clinics, ensuring the organization is aligned with league initiatives and curriculum.
  • Lead integrated Youth Engagement Committee meetings; Develop opportunities to leverage core programs aligned with youth strategy.
  • Identify youth influencers/trend setters; provide insight into current youth culture trends and behaviors.
  • Lead youth centric grassroots efforts aimed at building a stronger tie with families.
  • Work with Corporate Partnerships to develop core sponsor programs both short and long term. Support Partnership Marketing in activating programs.
  • Partner with the Ticketing team to build marketing recommendations for family-centric offerings.
  • Collaborate with Community Relations to ensure community partners are closely tied to youth engagement offerings.
  • Attends all youth league meetings and serves as team representative.

SKILLS:

  • 5-7 years of full-time relevant experience preferred
  • Proven experience in brand marketing, communications, or related areas with a focus on youth marketing.
  • Highly skilled in project management, specifically working on large project implementations that required strong collaboration to meet deadlines and deliverables
  • Experience in data capture, digital, creative development, advertising and events
  • Strong interpersonal skills and flexibility to work within a rapidly changing environment
  • Strong relationship building skills and familiarity with the local community
  • Ability to communicate articulately and confidently with individuals at every level of the organization.
  • Ability to lead meetings and manage multiple priorities at once
  • Experience with managing a budget for large and small work projects
  • Ability to see the big picture, apply judgement to context, and make strategic decisions accordingly
  • People management experience preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 5-7 years of relevant full-time brand marketing, communications, or related areas with a focus on youth marketing? [Yes/No]
2. Do you have experience working in or adjacent to the sports industry? [Yes/No]
3. Do you have full time professional experience working with youth camps or clinics? [Yes/No]
4. Do you have experience with sponsorship integration? [Yes/No]
5. Do you have 2-3 years of Project Management experience? [Yes/No]
6. Do you have experience in digital, community relations and event management? [Yes/No]
7. In previous full time roles, have you directly managed a team? [Yes/No]
8. What types of companies / clients do you have experience working with?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Retail Marketing Manager - Chicago Bulls (Chicago, IL)

The Chicago Bulls are looking to hire a full-time Retail Marketing Manager. In this role, you will join a growing Marketing team charged with supporting organization-wide initiatives that drive fandom for the most legendary team in sports. As the Retail Marketing Manager, you will have the opportunity to connect with departments across the organization to develop integrated initiatives that drive revenue and further extend the brand in the retail space.

With the recent grand opening of the Madhouse Team Store, you will also be tasked with increasing store traffic, leading creative retail promotions and communications as well as developing relationships with key partners. We are looking for a thoughtful and creative individual to ensure the team is makes its mark in the retail space, offering a bold assortment of products that enhance the shopper experience and drive revenue.


RESPONSIBILITIES:

  • Plan and lead an integrated year-long retail marketing strategy for the Bulls on-site and online stores.
  • Responsible for reporting performance financials to key departments and leadership.
  • Build shopper dashboard highlighting insights into buyer behavior and motivations.
  • Manage and drive the execution of key products and retail league initiatives in collaboration with Game Entertainment, Community Relations, Communications, Digital and Public Relations.
  • Develop new and inspiring experimental retail marketing ideas that connect with our fans.
  • Lead the development of curated merchandise, pop-up stores and grassroots collaborations that allow the brand to extend into new verticals.
  • Collaborate with Corporate Partnerships to develop dynamic retail partnerships. Support the Partnership Marketing team to activate partnerships.
  • Responsible for building creative retail offerings that support ticket sales and traffic to the stores.
  • Lead the creative and content development of all retail marketing materials for men, women, youth, accessories and memorabilia.
  • Support team effort in marketing exciting new arena hospitality features and amenities that support retail.
  • Direct all Style Shoot(s) and player merchandise requests.
  • Consult with the front office on all merchandise purchases to ensure inventory is fiscally responsible.
  • Primary liaison with the NBA, Levy, Chicago Blackhawks retail and United Center retail operations team.
  • Reports into the Director of Marketing and supports additional team projects as needed.

SKILLS:

  • 4-6 years of relevant full-time retail experience preferred
  • Strong background in marketing or advertising
  • Excellent communication and project management skills
  • Ability to work both autonomously and in a team environment
  • Thinks creatively and innovatively
  • Familiarity with the latest trends in professional sports, technology and fashion
  • Analytical skills to forecast and identify trends and challenges
  • Strong presentation and communications skills with a knack for presenting information in a way multiple partners can understand
  • Ability to adhere to strict timelines, multitask and work in a rapidly changing environment
  • Sound understanding of marketing with emphasis in planning, advertising, promotions and partnerships

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 4-6 years of relevant full-time retail marketing experience? [Yes/No]
2. Do you have experience working in or adjacent to the sports industry? [Yes/No]
3. Do you have professional experience with forecasting and identifying trends and challenges? [Yes/No]
4. Do you have 2-3 years of Project Management experience? [Yes/No]
5. Do you have experience with sponsorship integration? [Yes/No]
6. Do you have experience in digital, community relations and event management? [Yes/No]
7. What job responsibilities do you excel at?
8. What types of companies / clients do you have experience working with?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Chicago Sky Winter Ticket Sales Internship - Chicago Sky (Chicago, IL)

The Chicago Sky is seeking an excited, outgoing, and dedicated candidate that will interact with the general public while being an integral part of ongoing ticket sales efforts. The ticket sales intern will be a vital part of assisting the sales team in all aspects of selling, fulfilling and executing sales initiatives. The position will gain hands-on experience in sales and marketing through implementing and planning off season activities during the 2018 season. Interns will also assist in facilitating grassroots marketing events in the community including mascot appearances.

Note: While this position gives you invaluable experience in the sports marketing world, it is a non-paid position. However there is potential to earn commission on all sales

Responsibilities:

  • Assist in planning and executing various grassroots marketing activities with sales representatives in order to drive ticket sales and brand awareness
  • Identify local businesses and set up meetings to attend with New Business Manager
  • Assist New Business Development Manager in group themed call campaigns, including various networking events
  • Attend meetings and events with New Business Manager as seen fit within the internship time frame
  • Identify potential community networking events and leads for Sky employees to attend
  • Raise fan support and Sky ticket sales through lead generation, cold calls, and events
  • Aid New Business Development Manager and department in assigned tasks including research and projects
  • Create and implement strategies to prospect, develop, and grow New Business opportunities and ideas
  • General office duties

Criteria & Qualifications:

  • Excellent phone and computer skills
  • Detail oriented
  • Able to interact with internal and external clients in a professional manner
  • Comfortable meeting, speaking, and dealing with business owners and professionals
  • Excellent writing skills
  • Excellent time management skills with ability to multi-task
  • Highly motivated, self-starter with a passion for working in sports
  • Live in Chicago-land Area and have access to reliable transportation
  • Required to work Chicago Sky Events (nights and weekends may apply)
  • Knowledge, enthusiasm, and interest in the Chicago Sky, women’s professional sports, and the greater Chicago community
  • Marketing, sports administration, or related business majors preferred

Candidates must be able to travel to Sky head office in Chicago, IL and to various events around the Chicago-land area. This position reports directly to the Ticket Sales and Services department and is an unpaid internship.   Academic credit is available with potential to continue employment into the 2018 season.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will this internship be used for academic credit?
2. Do you have available housing in the Chicagoland area?
3. Do you have available transportation to and from office and arena?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Charity Ticket Program Coordinator - Chicago Sky (Chicago, IL)

The Chicago Sky is seeking an excited, outgoing, and community focused candidate for the role of Charity Ticket Program Coordinator that will interact with nonprofit groups and organizations throughout Illinois and Northwest Indiana. The Charity Ticket Program Coordinator will be a vital part of assisting the Ticket Department and managing the Charity Tickets Program in selling community programs and distributing tickets to non- profit organizations. This position will gain hands on experience in sales, marketing, and community relations. This is a full time role that will include a commission and bonus structure for achieving pre-determined goals.

Responsibilities

·Assist in executing Sky Cares Foundation’s Charity Ticket Program and initiatives

·Create and implement strategies to prospect, develop, and grow relationships with 501©3 Non-Profit    Organizations and Community Groups

·Sell community based programs and group outings  to organizations and companies

·Aid in Chicago Sky’s Reading Program initiatives with local schools and libraries

·Develop strategies to engage and increase memberships within Sky Guy’s Kids Club 

·Aid the Operations and Charity Ticket Coordinator and sales department in assigned tasks including online research and designated projects

·Assist in the planning and execution of various grassroots marketing efforts with ticket sales, sponsorship, and community representatives in order to drive ticket sales and brand awareness

·Coordinate bus transportation for Charity Ticket Program

·Manage and maintain Sky Cares donation requests and fulfillment

·Manage online survey questionnaire and results

·Aid in event planning and RSVP management for Ticket Department events

Criteria and Qualifications

·Excellent phone and computer skills

·Detail oriented

·Able to interact with internal and external clients in a professional manner

·Comfortable meeting, speaking, and dealing with business owners and professionals

·Excellent writing skills

·Excellent time management skills with the ability to multi-task

·Live in the Chicagoland area and have access to reliable transportation

·Required to work all Chicago Sky Home games and events (nights and weekends will apply)

·Knowledge, enthusiasm, and interest in the Chicago Sky, women’s professional sports and the greater Chicago Community

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience working with community groups and/or non-for-profits? If so, explain.
2. Do you have previous of sales experience? Explain


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Manager- Analytics - Cleveland Cavaliers (Cleveland, OH)

General Overview: The Cleveland Cavaliers Operating Company is looking for an energetic, quantitative minded leader who wants to grow their career by using data and analytics to drive business decisions. The role will primarily focus on the Cleveland Cavaliers business operations/revenue, but will also work with all properties associated with the Cavaliers Operating Company (Cleveland Monsters, Canton Charge, Cleveland Gladiators and Quicken Loans Arena Events).

Responsibilities include leading and managing an integrated data and analysis strategy by:

  • Analyze multiple data sources and recommend strategies to drive profitable growth for revenue areas of the business
  • Manage and lead reporting structure for revenue driving areas of the organization including regular reports and ad hoc reports
  • Design, develop, implement and maintain a scientific testing plan related to all revenue areas of the business
  • Partner with stakeholders throughout the organization to maintain an integrated data and analysis strategy
  • Collaborate with data and IT experts to develop business requirements around new data requests and new data sources
  • Develop techniques to identify, extract and analyze data to support business decisions
  • Propose and effectively disseminate cutting edge ideas, process improvements and best practice research to advance the organization’s analytical capabilities
  • Endeavor to contribute positively to the culture of the organization
  • Advocate for the use of data in helping to drive business decision

Qualifications:

  • Strong working knowledge of data analysis and visualization tools such as SQL and Tableau
  • Bachelor’s Degree in Quantitative field (i.e. Math, Statistics, Engineering, Economics or Computer Science). Advanced degree preferred
  • 2+ years of related professional experience in analytics, strategy or consulting
  • Knowledge and experience using quantitative methods and tools
  • Demonstrated ability to effectively work and communicate with both technical and business minded professionals
  • Experience using statistical models to support business objectives
  • Familiarity with descriptive and predictive analytics
  • Ability to manage multiple priorities and work independently
  • Strong critical thinking, analytical and problem solving skills
  • Results focused
  • Ideal candidates will have advanced modeling skills, SQL programming skills, Microsoft Dynamics proficiency, Tableau expertise, experience in complex, data driven problem solving, and demonstrated experience working in a cross functional, entrepreneurial culture

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Connecticut Sun (Uncasville, CT)

Position Summary:

This position is responsible for selling season, mini, group and ticket vouchers while working with individuals and sponsors within a local and regional area, with a specific sales target in place.

 

Primary Duties and Responsibilities: includes but not limited to:

  • Responsible for making sales for all Mohegan Sun owned or partnership teams
  • Makes cold calls and follows up on leads
  • Develops relationships and partnerships with civic and corporate clients
  • Formalizes proposals and interacts with a diverse level of individuals

Minimum Education and Qualifications:

  • Bachelors’ Degree in Business Management, Marketing or a related field
  • Two years of sales experience
  • One year of experience in formalizing sales proposals
  • Working knowledge sports and sports teams
  • In lieu of a Degree and previously mentioned experience, four years of sales experience with experience in formalizing sales proposals may be considered

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Content Manager - Dallas Wings (WNBA) (Arlington, TX)

Position Summary

The Content Manager will be accountable for development, execution and delivery of digital content for website, social, and email communication channels. The Content Manager will also support the overall success and effectiveness of all digital campaigns including paid social and search optimization to ensure consistency in terminology and messaging. This position will focus on both revenue generating campaigns and branding/fan engagement promotions.

Position Responsibilities

  • Responsible for creating compelling, creative online content that drives fan engagement including social and web content.
  • Builds and manages e-marketing campaigns including various email newsletters, automated lead-nurturing campaigns, and customer account notifications.
  • Develops paid advertising campaigns and manage advertising partner relationships.
  • Writes, edits and proofreads all content to ensure accuracy and clarity including facts, figures, grammar and punctuation.
  • Grows brand account pages through thoughtful, engaging posts that deliver on key metrics.
  • Develops short terms and long term content calendars to support team marketing efforts.
  • Keeps up to date with team happenings, pop culture, and real time events to keep social channels timely and informative.
  • Manages creative request workflow of graphic design vendor(s).
  • Work with sales and brand managers to develop and execute promotional concepts and social media contests.
  • Collects, monitors and distributes social and website media metrics; makes recommendations and develops plans based on the data.
  • Manages social channels including posting, responding and maintaining all channels.
  • Participates in appropriate league calls and meetings as Dallas Wings digital content representative. 
  • Represents the Wings brand in a professional manner at all times.
  • Other duties as assigned. 

Essential Skills, Qualifications and Experience

  • 4-year degree preferred
  • Minimum 2 years related work experience, Sports industry experience a plus
  • Excellent communication skills including exceptional writing and editing skills
  • Strong organizational skills, attention to detail and ability to work in a fast-paced environment
  • Ability to manage projects from start to finish
  • Ability to shoot, edit and produce short and long-form digital content
  • Experience with online editing tools such as Final Cut Pro, QuickTime, etc.
  • Ability to adhere to strict deadlines
  • Ability to work non-traditional work hours, such as nights and weekends

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Operations
Director of Ticket Operations - Dallas Wings Basketball (Arlington, TX)

The Dallas Wings are the newest WNBA Team in a highly competitive women’s basketball league.  The Wings play in Arlington Texas at the College Park Center on the campus of University of Texas at Arlington. 

The Director of Ticket Operations will be responsible for the year-round management and operations of the Dallas Wings Ticket Office.  A major component of this role is to work directly with the UTA Athletic office on their AXS Ticketing System.  The main goal of the ticket operations position is to support all ticket sales efforts to hit the goals set forth by management.

JOB DESCRIPTION/REQUIEMENTS:

·       Manage event manifest and event creation for all Dallas Wings games

·       Manage Inventory for all Dallas Wings Games

·       Liaison with College Park Center Box Office, AXS, and Sales/Service Staff as it relates to all Dallas Wings events

·       Build, submit, and manage all Dallas Wings ticket promotions through AXS Back Office

·       Manage AXS Ticketing System and all ticket processing, including Sponsorship and Internal Ticket Orders for the Dallas Wings

·       Manage Day to Day Reporting

·       Manage the processing of all home and visiting team ticket orders

·       Responsible for training the sales and service staff on AXS Back Office and Flash Seats

·       Manage the printing and distribution of all internal ticket orders for Dallas Wings events

·       Manage the yearly rollover and invoicing of Dallas Wings Season Tickets

·       Assist with the yearly financial reporting for the Dallas Wings

·       Order all ticket stock, parking passes and supplies needed for the year

·       Fulfill all duties assigned by the Vice President of Ticket Sales and Service

·       Help manage Will Call window during all Dallas Wings games

·       Work with the College Park Center Box Office on all game day ticketing elements. 

·       Work with the CRM team to upload ticketing data from AXS Back Office and Flash Seat data

·       Manage all pricing in AXS Back Office

·       Work with the College Park Center on the parking manifest for premium members

·       Maintain the ticketing manifest

·       Help resolve all ticketing issues

QUALIFICATIONS:

·       Bachelor’s degree, Business or Sports Management preferred

·       3+ years of ticket operations management experience

·       Ability to multi-task and assist in any company needs with all other departments

·       Knowledge of the AXS Ticketing System and Flash Seats

·       Knowledge of all Microsoft Office Programs

·       Ability to work evenings, weekends, and holidays (not 8 to 5, M-F)


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Dallas Wings Basketball (Arlington, TX)

Why You Should Apply for this Position
The Dallas-Fort Worth (DFW) marketplace represents the largest unserved market for women's professional sports in the United States.  As the 4th-largest metropolitan area and 5th-largest media market in the U.S., being a part of a dynamic sales driven culture from the ground up - is a unique opportunity.  

So, if you thrive on ideation, innovation and have a passion to participate in an extraordinary, league-leading experience, apply now!

Position Summary
As a member of the Dallas Wings Ticket Sales team, you will work closely with the Director of Ticket Sales and Servies in order to generating new business revenue through full season memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Position Responsibilities

  • Meet or exceed yearly new season membership sales, group ticket sales and partial plan sales goals
  • Generate leads via prospecting, networking, attending chamber of commerce meetings, cold calls, business related networking functions and Dallas Wings games and other Dallas Wings related business events
  • Maintain computerized records of all clients and prospects with our CRM system
  • Effectively execute sales campaigns and training set forth
  • Assist customer service efforts during renewal campaigns
  • Assist with other season and group ticket sales duties, as assigned
  • Return all phone/e-mail within 24 hours
  • Attend all member events
  • Work Service Table at all Dallas Wings home games (18 games)
  • Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Sports Industry

Essential Skills

  • Must possess a strong ticket sales desire to help set the standard for the season membership and group sales department throughout the sports industry
  • Successful candidates will display the highest levels professionalism, pride and work ethic
  • Strong communication skills, positive attitude and an eagerness to learn are a must
  • Ability to present sales material to large groups and clients
  • Provide excellent customer service

Experience and Qualifications

  • College degree or equivalent experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Ticket Sales Academy - Invitation Only - September, 2017 - Delaware 87ers (Wilmington, DE)

Are you looking to jumpstart a career in sports business?  This one-day Delaware 87ers Sales Academy is your chance to be discovered! This exclusive event will give you the opportunity to showcase your skills, personality, and passion in front of the Delaware 87ers sales leadership team for a shot at a full-time position with the Sevens.

The Delaware 87ers Sales Academy will feature trainees working hand-in-hand with the Sevens sales leadership team to develop the skills necessary to launch a career in the revenue-generating side of the business. The training program will be focused on giving you exposure to different styles and techniques so you can build your own sales presentation. 

Event Details:

  • 11:00 a.m. to 2:00 pm (Lunch will be provided)
  • Training to include classroom style, interactive, game situations, cold calling, and role playing.
  • Full-time job interview sessions throughout the day with the 87ers sales leadership team.
  • There is no cost to participate in the Sales Academy and spots are extremely limited.
  • To be considered, all applicants must possess an undergraduate degree from an accredited college or university.

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Client Retention/Customer Service
Account Executive - Delaware 87ers (Newark, DE)

JOB DESCRIPTION – (Account Executive)

Department:  Sales                                                  

Reports to: Sales Manager

Classification: Full time, Exempt

The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Gatorade League (NBAGL), the NBA’s official minor league. The 87ers are the G-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at The Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The G-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 26 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38-percent of all NBA players at the end of the 2015-16 season boasted NBA G-League experience.

Position Summary

The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

Delaware 87ers, L.P. is an Equal Opportunity Employer.

 

Responsibilities include, but are not limited to the following:

• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

Qualifications:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.

 

Special Position Requirements:

•Must be flexible in working extended hours including nights, weekends, and holidays as required


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Delaware 87ers (Wilmington, DE)

The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Gatorade League (NBAGL), the NBA’s official minor league. The 87ers are the NBA G League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at The Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The NBA G League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 26 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38-percent of all NBA players at the end of the 2015-16 season boasted NBA G League experience.

Position Summary

The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

Delaware 87ers, L.P. is an Equal Opportunity Employer.

 

Responsibilities include, but are not limited to the following:

• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

Qualifications:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.

 

Special Position Requirements:

 •Must be flexible in working extended hours including nights, weekends, and holidays as required

 


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Membership
Manager, Membership Services - Denver Nuggets (Denver, CO)

                             

MINIMUM POSITION RESPONSIBILITIES:

  • Day-to-day management of a Membership Services team.

  • Track and execute against a business plan developed in conjunction with the Director of Membership Services to ensure revenue goals are hit each year.

  • Create and implement a strategy for Season Ticket Member benefits that results in high retention rates each year.

  • Adhere to CRM strategies and guidelines.

  • Coordinate service events, utilizing best practices from the industry.

  • Responsible for ongoing coaching/development of staff and performance feedback.

  • Monitor attitude and effort based goals (calls completed, meeting set, etc.).

  • Work closely with box office personnel on all related ticket items, issues or concerns pertaining to Full Season Memberships.

  • Manage event night service staff to ensure customer satisfaction.

  • Adhere to strict management of department budget.

  • Other duties as assigned by the Vice President of Ticket Sales and Service.

    MINIMUM POSITION QUALIFICATIONS:

  • Strong attention to detail, time management, and organizational skills.

  • Strong verbal and written communication skills.

  • Ability to exhibit good judgment and strong decision-making skills.

  • Working knowledge of ticketing systems, Microsoft Dynamics (CRM), Excel, Word and Power Point.

  • Bachelor’s degree or equivalent combination of education and experience.

  • Minimum of two years’ sales/service experience in professional sports or like industry.

  • Minimum of one year of ticket sales supervisory experience preferred.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Consumer Promotions
Promotions Team Game Day Internship - Grand Rapids Drive (Grand Rapids, MI)

The Grand Rapids Drive, NBA G League affiliate of the Detroit Pistons, is seeking passionate and energetic individuals to fill the duty of the Game Day Promotions. Responsibilities include but are not limited to the following:
• Assist in the execution of all game related, grassroots and community events and promotions
• Provide support to operations and marketing teams at ALL Drive home games
• Check promotional night inventory and other game related tasks
• Assist the Marketing Department with additional projects as needed

QUALIFICATIONS:
• Currently pursuing a bachelor’s degree in related field
• Prior experience with event planning, event execution, and customer service preferred
• Self motivated, organized, and detail oriented
• Strong verbal and written communication skills
• Ability to meet deadlines and balance multiple tasks
• Ability to work effectively in a team environment
• Flexibility to work long days, evenings, weekends, and holidays


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Mandarin Marketing and Social Media Specialist - Part Time - Houston Rockets (Houston, TX)

RESPONSIBILITIES include but are not limited to:

  • Update and maintain content and appearance of all Chinese social media platforms for the Rockets (Weibo and more) under direction of supervisor.

  • Provide game night social media updates during Rockets home and road games in Mandarin

  • Assist with translation of written and verbal content to target specific social media audiences, and multi-platform use when necessary.

  • Assist with creation of graphics for social media, web and email as necessary.

  • Assist with translation of digital content

  • Execute all responsibilities while maintaining internal policies and NBA regulations

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

     

MINIMUM QUALIFICATIONS:

  • College senior, or recent graduate – journalism, sports management or related field preferred
  • Must be fluent (speaking, reading and writing) in Mandarin Chinese
  • Excellent written communications
  • Proficient in all social media platforms, particularly Weibo
  • Experience with all Microsoft Office and Adobe Creative Suite applications, particularly Photoshop.
  • Basic graphic design, photography & videography skills
  • Ability to handle multiple tasks and work with a sense of urgency
  • Ability to work various nights and weekends.

 

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

  

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer NO PHONE CALLS PLEASE


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Promotions
Marketing Associate - Part Time - Houston Rockets (Houston, TX)

READ BEFORE APPLYING!

  • This is a seasonal part time position
  • Pay rate: $7.25 per hour
  • You need to be available to work days, nights, weekends and holidays
  •  If you currently have a Full-Time job, this role may not be suitable for you.

General Description:

This program provides part-time seasonal opportunities for interested individuals to assist our Team with marketing events and activities and gain exposure to sports industry event planning and execution. 

Essential Responsibilities:

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork
  • Assist the Events and Promotions Department with Rockets game day activities and set up of the concourse and fan interactive elements
  • Assist in execution of the Rockets Corporate, Community, Ticket Sales and Marketing Events and Promotions
  • Assist in execution of outside events at city festivals, trade shows, community outreach and other public events
  • Periodically assist Events and Promotions Department with office work
  • Other duties assigned by supervisor

  MINIMUM QUALIFICATIONS:

  • Flexible schedule with the ability to work days, nights, weekends and holidays
  • Must be available to work all Rockets home games during the 2017-2018 season
  • Must be available for at least 20 hours a week
  • Good interpersonal skills
  • Eagerness to learn
  • Ability to lift 25+ pounds

  PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Employment Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No- Do you live near or within the greater Houston area?
2. Yes/No- Are you available to work ALL Rockets home games + playoffs for the 2017-2018 season?
3. Yes/No- Are you available to start working September 2017?
4. Yes/No- Are you available to work days, nights, weekends and holidays?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Tickets - Iowa Wolves (Des Moines, IA)

Title: Account Executive – Season Tickets

Department: Sales

Reports To: Director of Ticket Sales

Summary: The Iowa Wolves are NBA G League affiliates of the Minnesota Timberwolves.  Located in Des Moines, Iowa, the Iowa Wolves are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Iowa Wolves are looking for a motivated sports professional(s) to join our sales staff selling season tickets and partial plans to companies, organizations and individuals.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Sell a full menu of ticket products including, but not limited to full and partial season ticket packages
  2. Make cold calls from lists provided to sell full and partial season ticket packages; generate own leads through referrals, networking and effective research
  3. Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events
  4. Renew existing season ticket accounts
  5. Attend outside events with the purpose of selling ticket packages
  6. Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  7. Contact past customers in order to generate new ticket sales
  8. Effectively handle incoming sales calls from prospective customers for all ticket sales products
  9. Meet or exceed assigned sales goals for all ticket products
  10. Work events and games as assigned to support ticket sales efforts and promotional initiatives
  11. Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other

  1. Ability to meet tight deadlines and work well under pressure.
  2. Strong organizational skills, time management skills and attention to detail required.
  3. Strong verbal and written communication skills
  4. Ability to prioritize and manage multiple tasks/projects
  5. Ability to work independently without supervision, be self-directed and demonstrate initiative
  6. Ability to take direction without follow up
  7. Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  8. Exhibit good judgment and decision-making skills.
  9. Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary
  10. Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Do you have previous sales experience?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Iowa Wolves (Des Moines, IA)

Title: Account Executive - Group Sales

Reports To: Chief Revenue Officer

Summary: The Iowa Wolves are NBA G League affiliates of the Minnesota Timberwolves.  Located in Des Moines, Iowa, the Iowa Wolves are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Iowa Wolves are looking for a motivated sports professional(s) to join our sales staff selling season tickets and partial plans to companies, organizations and individuals.

Duties and Responsibilities

  • Sell a full menu of ticket products including, but not limited to group ticket and hospitality packages

  • Make cold calls from lists provided to sell group ticket packages; generate own leads through referrals, networking and effective research

  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events

  • Renew and grow existing group ticket base

  • Create group theme nights and targeted group events to drive ticket sales

  • Sell full season and partial season packages to contribute to the overall ticket revenue

  • Attend outside events with the purpose of group ticket packages

  • Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Contact past customers in order to generate new sales

  • Effectively handle incoming sales calls from prospective customers for all ticket sales products

  • Meet or exceed assigned sales goals for all ticket products

  • Work events and games as assigned to support ticket sales efforts and promotional initiatives

  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications

  • Ability to meet tight deadlines and work well under pressure.

  • Strong organizational skills, time management skills and attention to detail required.

  • Strong verbal and written communication skills

  • Ability to prioritize and manage multiple tasks/projects

  • Ability to work independently without supervision, be self-directed and demonstrate initiative

  • Ability to take direction without follow up

  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

  • Exhibit good judgment and decision-making skills.

  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.  Familiar with Outbox a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Sales & Marketing Management
Account Executive - Legends Entertainment District/Marketing Partnerships (Phoenix, AZ)

Job Purpose

This position is responsible for generating revenue by creating and securing long-term and short-term partnership and advertising commitments from mid and large-size companies using the Legends Entertainment District portfolio of outdoor marketing products. 

Knowledge, Skills and/or Abilities

  • Must be able to effectively manage multiple tasks and projects
  • Ability to maintain and manage a customer/prospect database
  • Excellent verbal and written communication skills
  • Ability to present ideas/concepts creatively and succinctly
  • Proficient in Microsoft Office and Outlook

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience
  • Must have a minimum 3 year sales experience in the media industry
  • Partnership sales in the sports and entertainment industry is a plus, but not required.

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, and some holidays to meet business needs
  • Travel up to 20%

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell us about an related experience as an Account Executive.
2. Do you have a flexible schedule including evenings and weekends?
3. Please tell us about your sales experience.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Coordinator, Promotions & Live Entertainment – G League / eSports - Memphis Grizzlies (Memphis, TN)

Position Purpose         

The Coordinator of Promotions and Live Entertainment will oversee the development and execution of all Memphis Hustle games and events with the goal of creating a unique, entertaining and fan-friendly event experience.  This person is also responsible for the implementation and management of all cross-platform promotions in support of Memphis Hustle ticket sales and service, marketing partnerships and more, along with events and promotions surround the new eSports NBA2K venture, consistent with the Grizzlies and G League brands.

Essential Duties & Responsibilities

Live Entertainment / Game Presentation

  • Oversee all elements of game operations.  Manage game day event staff including PA announcer, dance team, mascot, sound operator, on-court entertainment, video operators, etc.  Serve as primary game day producer for all Memphis Hustle home games.
  • Book talent/acts for halftimes, timeouts, pre- and post game.  Work with local promoters/talent agencies to identify unique and appropriate talent.  Administer all entertainer contracts.
  • Devise new and creative in-game and in-arena entertainment, including on-court promotions, video pieces, fan interactive elements, mascot skits, etc.
  • Work in conjunction with marketing partnership, brand, ticketing, communications and broadcast departments to ensure all elements and promotions are fulfilled.
  • Oversee game day event script and rundown.  Conduct production meetings.

Promotions & Events

  • Create and develop promotional calendar.  Manage the planning, development and execution of a marketing strategy to each promotional initiative.
  • Work with to create and implement in-game, out-of-arena, and media promotions for all G League & eSports events.
  • Administer premium program, including the selection, sourcing, pricing and distribution of all giveaway items.
  • Identify promotional partners and events consistent with the Memphis Hustle, eSports and Grizzlies brands.
  • Responsible for staffing and managing Street Team for games and events.

General

  • Collaborate with Brand and Content Marketing and Marketing Strategy to ensure all communication vehicles are consistent in look, tone, content and quality per brand standards.
  • Work closely with Ticket Sales and Services, Ticket Operations, Marketing Strategy, Brand, Content Marketing, Communications and Broadcast, and Partnership Marketing to maximize revenue generating opportunities and support ticket sales, ticket renewal, sponsorship and branding initiatives.
  • Work closely with all counterparts within the Grizzlies team, including but not limited to Live Entertainment, Promotions, Brand, Marketing Strategy, Digital, Broadcast, Marketing Partnership and others to ensure proper execution of all Memphis Hustle & eSports elements, programs and initiatives.
  • Manage departmental budget.
  • Other related duties as required.

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s degree in commerce, marketing, communications or other related field
  • A minimum of 2 to 3 years’ experience in live event production, marketing and promotions
  • Experience in developing and executing promotion and marketing plans, utilizing traditional and digital channels to drive revenue
  • Live broadcasting and post-production experience preferred
  • Ability to effectively manage dotted line/informal staff relationships
  • Expertise in event and project management
  • Strong oral and written communication skills
  • Proficiency with Microsoft Word, Excel and Outlook
  • Creative and imaginative thinker
  • A team player and detail oriented
  • Must be able to work evenings and weekends, as required
  • Position may require minimal travel

Preferred:

  • Knowledge and passion for NBA basketball

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Fan Development
Social Media Strategist - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking a creative and qualified individual to support the Marketing Strategy department, with a focus on the day-to-day operational aspects of social advertising for the Memphis Grizzlies social media channels. The position’s primary goals include working with the Social Media Producer on ideas to cultivate fan engagement, planning social media posts and campaigns, and optimizing social media campaign performance. The Social Media Strategist will work cross-functionally with Partnership Marketing on promotions development, and will be responsible for proactively monitoring campaign performance to determine when changes are required to meet Partnership goals.  In addition, the Social Media Strategist will provide daily performance, follower, and engagement updates across all social media channels. 

Essential Duties and Responsibilities

  • Work with Brand, Communications and Social Media Producer to maintain and enhance brand voices for the Memphis Grizzlies social media channels. Maintain consistent communications practices across all channels.
  • Plan, monitor and optimize content, including social contests, sweepstakes and promotions across social media platforms including, but not limited to Twitter, Facebook, Google+, Instagram, Vine, LinkedIn, Snapchat, Reddit, and Pinterest.
  • Maintain daily and weekly social media production and social marketing calendars.
  • On a shared schedule with Social Media Producer, attend and document various Memphis Grizzlies events to produce live content across brand social media channels as required.
  • Work closely with Social Media Producer and internal stakeholders on development and execution of content and scheduling of promotions, news and social advertising placements.
  • Coordinate with Manager, Marketing Engagement to schedule content that should be cross-posted to/from Grizzlies, FedExForum, Memphis G-League and eLeague social channels.
  • Work with Sr. Director of Digital and Marketing Analyst to track key performance indicators (KPI) across channels that support organizational goals of measuring the efficacy of social interaction and proving ROI including fan engagement, lead conversion, social advertising effectiveness, and sentiment as well as identification of areas of improvement. 
  • Keep a forward focus on trends. Adapt, adopt and recommend new technologies and emerging social platforms that enhance the organization’s touch points with fans and consumers.
  • Be knowledgeable of NBA rules and regulations regarding social media communications, videos and advertising.
  • Manage and monitor all social media channels for fan commenting, spam and content issues. Share community feedback and respond to audience in an appropriate and timely manner.
  • Additional duties may be assigned as needed.

 Required Skills, Experience & Abilities

  • Bachelor’s Degree in Journalism, Marketing/Advertising, Media or Communications is required.
  • A minimum of 1-2 years experience working in a digital media role with a brand is required.
  • Superior written and verbal skills, editorial judgment and knowledge of digital culture.
  • Detail-oriented and strong organization and project management skills.
  • Thorough understanding (in a business capacity) of social platforms including, but not limited to Twitter, Facebook, Google+, Instagram, Vine, Snapchat, LinkedIn, Reddit and Pinterest.
  • Strong knowledge of and passion for technology, social media in a business and strategic context, NBA basketball, and entertainment.
  • Ability to handle multiple projects simultaneously.
  • Must possess basic photo, audio and video editing skills. Experience with Photoshop, Adobe Premiere, Final Cut Pro and Audacity or Soundcloud, a plus.
  • Strong attention to detail and outstanding organizational skills.
  • Ability to work in a fast-paced environment while maintaining high standards in all work.
  • Excellent computer skills, including Microsoft Office required.
  • Must be willing and able to work nontraditional hours in nontraditional settings (nights, holidays and weekends as required).
  • Trustworthiness and confidentiality are a must.
  • Experience with social scheduling and analysis applications such as HootSuite or buffer; Facebook Custom Audiences, Twitter advertising and TrackMaven, a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. How many years of experience do you possess?
4. What is your current salary?
5. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Responsible for selling Miami HEAT season tickets, partial plans, tickets for kids, holiday plans, and premium seats through face to face meetings and outbound phone calls. Build loyal ticket sales partnerships and maximize ticket sales revenue opportunities. Log daily call notes through our smartsell database. Work extended and/or irregular hours including nights, weekends and holidays as needed. Work our sales table during Miami HEAT games and outside events. Responsible for reaching a monthly ticket sales revenue goal each month to stay on pace to exceed phase/ yearly 2016-2017 ticket sales revenue goals. Associate degree from a two year college or technical school; Six months to one year related experience and or training .Excellent communication skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is prefered, but not required. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Manager, Group Sales- Full Time - Miami HEAT (Miami, FL)

Description of the Position: This position is responsible with the selling of group tickets, Xfinity East Plaza neighborhoods, HEAT events in 601, and AmericanAirlines Arena events. Associate Degree from a two year college or technical school; Six months to one year related experience and/or training. Excellent communication skills, professional selling skills and previous ticket sales experience required. Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Description of the Position: Sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?
2. (Yes/No)Can you work on nights, weekends and holidays?
3. (Yes/No) Are you an internal candidate?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative- Full Time Temporary - Miami HEAT (Miami, FL)

Description of the Job: Ticket Sales representatives are responsible for selling season tickets, partial plans, Tickets holiday plans, and group tickets. Responsibilities include: Prospect new sales opportunities through the sale of season tickets, partial plans, holiday plans, and group tickets. Generate new sales through telemarketing 60 calls a day.  Generate new sales by setting at least 8 outside appointments a week. Generate new sales through the use of LinkedIn and Sales Navigator. Must be eager and willing to work with other team members on our staff.  Develop and maintain call logs on a daily, weekly, and monthly basis. Work with Ticket Sales Representative Manager to establish monthly and annual goals. Develop and implement tracking system for each account. Maintain Smartsell database for communicating with contacts, including mailing lists, fax numbers and e-mail. Disseminate all pertinent information to responsible parties within the HEAT Group and other partners.Work on special projects that multi-task across various departments. Build loyalty and develop strong relationships with new and current customers. Work extended and/or irregular hours including nights, weekends and holidays as needed. Attend NBA, and AmericanAirlines Arena events as scheduled. Assist other departments as necessary.

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Excellent communications skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is preferred, but is not required.      

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Culinary Marketing Manager- Full Time - Miami HEAT (Miami, FL)

Description of the Position: The Miami HEAT is seeking an experienced Culinary Marketing Manager to join our team and develop marketing strategies surrounding the various food and beverage options at AmericanAirlines Arena, including 601 - our newest waterfront restaurant and event space. This position is responsible for developing marketing plans to drive traffic to 601 on Miami HEAT games and Arena event days. The Culinary Marketing Manager will work closely with the Miami HEAT marketing team to execute marketing campaigns and communications via the various HEAT and arena digital audiences. The individual should have experience using data and analytics to drive F&B revenue. The position will also be responsible for outsourcing local culinary and mixology initiatives to further enrich the F&B experience at AmericanAirlines Arena. The Culinary Marketing Manager must be well versed in local and global cuisine trends.

Essential job functions include but are not limited to the following:

  • Develop marketing plans to drive traffic to 601 on Miami HEAT games and Arena event days.
  • Utilize data provided by our Business Intelligence department to identify and drive concession revenue opportunities.
  • Work closely with various departments within Miami HEAT marketing department and with Levy management to execute marketing campaigns. 
  • Develops and manages annual marketing event planner and calendar
  • Manage marketing budget.
  • ROI analysis for all F&B marketing initiatives.
  • Identifies innovations and trends within the local and global culinary landscape.
  • Communicate marketing plans and activities with operators.
  • Create and Implement annual marketing strategies as it pertains to arena F&B goals and deliverables to achieve financial and brand success; effective strategies to address the 5 P’s of marketing (product/packaging, Pipeline, Promotion, People and Price.
  • Support and assist with new revenue opportunities by collaborating and developing marketing strategies for our partners, including, but not limited to Levy, Hyde, and 601.
  • Develop F&B content for strategic placement on the Arena/HEAT digital & social platforms to create Brand awareness to assist with increasing revenue of all arena entities and outlets.
  • Provide content and strategy for Heat/Arena websites, App, and social media platforms.
  • Attend key operational meetings to ensure alignment with all necessary parties.
  • Perform other duties deemed necessary by management to support the organization.

Four-year Degree College or University.  A minimum of two years experience in Food and Beverage marketing and/or promotions.  Proficient in Microsoft Word and Excel.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please provide us with a link to your portfolio.
2. How did you hear about the position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Night Salesperson - Milwaukee Bucks (Milwaukee, WI)

The night sales program will be a 15 week program, 3 nights per-week,  that will allow 8 current college students the opportunity to be an entry level sales consultant for the Milwaukee Bucks. Each consultant will be responsible for generating revenue by making outbound phone calls within the hours of 6-8pm.  This program will run from November to February.

POSITION OVERVIEW

An opportunity for current students to position themselves for a career in the Professional Sports Industry. Consultants will be trained and managed by Milwaukee Bucks Sales Representatives and Sales Management.  Each Consultant will be responsible generating new business revenue.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Effectively execute outlined sales training.

Contact past customers in order to generate new ticket sales.

Perform other duties as assigned by Management.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

Pursuing or completed Bachelor’s degree in Business, Sports Management, Marketing, or related field.

Ability to work as a team player.

Ability to attend all Night Call sessions.

Excellent communication and presentation skills, both written and oral.

Extremely coachable and eager to learn every day.

Highly motivated individuals with a strong desire to build a career in the sports business.

Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively   with internal and external clients at all levels of an organization.

Desire for working in Professional Sports.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Business Analyst - Milwaukee Bucks (Milwaukee, WI)

Job Title: Business Analyst

Reports to: Manager, Business Analytics

Summary:

The Milwaukee Bucks are seeking a Business Analyst.  The Analyst will help build, maintain and improve sales reports across all departments, and will work directly with the Manager of Business Analytics on executing ticket sales operations initiatives.  In particular, this role will focus on lead allocation, commission reports, CRM activation/accountability and be the main driver behind tracking the returns on campaigns and events.  This employee will gain exposure to every aspect of business operations by assisting with quantitative and qualitative analytical projects related to ticket sales, corporate sponsorships, retail sales, marketing, digital and finance. 

Specific Duties and Responsibilities:

  • Work closely with the Manager of Business Analytics to build, maintain and improve sales reports for ticket sales, corporate partnerships, retail, marketing, digital and finance teams.
    • These reports include the following:
      • Inventory Management (ticket sales)
        • Primary Market
        • Secondary Market
      • Sales Performance Metric Evaluation and Benchmarking (ticket sales)
        • Sales Rep Tracking
        • Activity Efficiency Analysis
      • Performance Reporting (all departments)
        • Ticket Sales
        • Corporate Partnerships Revenue Reporting
        • F&B and Retail Merchandise Sales
        • Primary and Secondary Market
        • Local and Game Revenue
  • Manage and distribute internal and external sales reports.
  • Track all sales contests and initiatives with the ability to pull and present status reports to management on a regular basis.
  • Provide campaign analytics by using past data to drive decision making for future campaigns.
  • Aid in the process of creating new sales email communications by coordinating with the digital marketing team.
  • Learn and master new and relevant analytics tools used within the industry, e.g., Tableau, R.

Qualification Requirements:

  • Bachelor’s degree in a business, economics or mathematics discipline (e.g. Engineering, Statistics, Quantitative Analysis)

  • High level of proficiency in Microsoft Outlook and Office, especially Excel (pivot tables and VBA Macros) and preferably Access

  • Working knowledge of MS Dynamics CRM

  • Experience with Tableau highly preferred but not required

  • Experience with R preferred but not required

  • Experience with Python preferred but not required

  • Experience with SQL preferred but not required

  • Superior analytical and problem-solving abilities, as well as an ability to apply higher-level judgment and strategic thinking

  • Compelling presence and ability to manage relationships with key constituents as appropriate

  • Highly organized, energetic, self-directed business style, with strong ability to prioritize

  • Has worked and succeeded in an environment of measurable metrics and results

  • High energy, forward-thinking and collaborative individual who thrives in a dynamic setting

  • Ability to work flexible hours, including evenings, weekends and holidays


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Sales & Marketing Management
Group Event Facilitator - Milwaukee Bucks (Milwaukee, WI)

Summary:   

Position Timeline:   September 2017 – April 2018

Hours: 5-10 hours per week with the possibility of additional hours (based on the Bucks game schedule and group events)

RESPONSIBILITIES:

Provide support to the Group Sales and Tickets Sales Departments during the 2017 – 18 season. Candidates will assist the Group Sales team on game nights with the organization of various group outings and specialty fan experiences. Responsibilities also include assisting at various events such as dance/cheer competitions, outings at the Training Center, and other such events at off-site locations. 

  

QUALIFICATIONS:

  • Current student enrolled in a four-year college program or college graduate looking for experience with a professional sports franchise

  • Strong customer service

  • Friendly, professional, and outgoing personality

  • Excellent communication skills with the ability to address large groups

  • Must be organized with the ability to prioritize and multi-task

  • Previous sports experience a plus

  • Ability to lift 25 lbs as the job may require

  • Available to work at least 50% of the Bucks home games which includes weekends


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Group Account Executive - Milwaukee Bucks (Milwaukee, WI)

Position Description:

The Group Account Executive Role will report to the Sr. Director of Group Sales and will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.

Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.

 

Major Responsibilities:

  • Make sales from category lists to area organizations and follow-up as necessary
  • Meet or exceed annual sales goals
  • Meet daily and weekly outbound call and appointment expectations
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
  • Build strong relationships and gain a deeper level of knowledge about each customer
  • Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
  • Attend team and community events for purpose of maximizing sales opportunities
  • Proactively create opportunities for new business with existing customers
  • Additional responsibilities as assigned by the Sr. Director of Group Sales

 

Qualifications:

  • Must have at least 1-2 years experience in a ticket sales role
  • Demonstrates a positive and personable attitude
  • Highly motivated with a desire to be successful
  • Ability to work well as part of a team towards achieving department and company goals
  • Strong organizational and time-management skills
  • Excellent oral and written communication as well as customer service and problem solving skills
  • The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
  • Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
  • Must be available to work flexible hours including nights, weekends and holidays
  • Polished presentation skills with the ability to confidently react to situations in a timely and professional manner
     

Education and Experience:

  • A minimum of two years of successful sales experience, preferably sports sales experience

  • Four-year college degree

  • Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Service
Premium Game Night Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Premium Seating Game Night Assistant

Department: Premium Seating

Reports to: Premium Activation Executive

Position Type: Part Time/Non Exempt/Seasonal

Date Modified: 09/19/2017

Position Summary/Objective: Individuals in this position will aid with implementing and facilitating Premium seating and hospitality strategies for the Minnesota Timberwolves season.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Set up and break down Premium Seating and Club spaces.
  2. Work the entrances of club spaces throughout games.
  3. Greet and check-in members in the club level.
  4. Assist with Fan Experiences and Touch points pregame.
  5. Interact with fans and field questions.
  6. Create gift bags and make in-seat visits.
  7. Assist with the execution of prospect and member events.

Knowledge, Skills, Abilities & Other:

  1. Provide exceptional customer service to Suite Level guests and staff.
  2. Work directly with Target Center building staff and Levy Restaurants staff.
  3. Ability to handle guest needs and questions efficiently and professionally.
  4. Ability to learn quickly on the job, and work in fast paced environment.
  5. Ability to work well on a team and independently.

Experience: Previous customer service or sales experience is preferred.

Education: Pursuit of bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: None.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require limited travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Community Relations
Community Relations Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Community Relations Associate

Department: Community Relations

Reports to: Community Relations Manager

FLSA Status: Non-Exempt

Date Modified: 9/6/2017

Position Summary/Objective: This position assists members of the Timberwolves & Lynx Community Relations department. The candidate will work very closely on the day-to-day operations, strategies and objectives of the department.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Organize and implement the Tickets for Kids program.
  2. Assist with the Starting Five reading programming.
  3. Facilitate monthly in-kind donation mailings.
  4. Organize storage and manage inventory spreadsheets.
  5. Sort daily department mail, and assist with data entry.
  6. Prepare and help execute community events.
  7. Coordinate silent auction set up and tear down on games nights.
  8. Assist with elements of game night operations, as needed.
  9. Assist with player appearances both internally and externally, as needed.
  10. Serve as an ambassador to community non-profits and Foundation contacts.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.

Experience: Experience working in Community Relations and/or volunteer or event experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of Community Relations practices in sports industry is preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities.

Work Environment: This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:30 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Community Relations
Community Relations Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Community Relations Assistant

Department: Community Relations

Reports to: Community Relations Manager

FLSA Status: Non-Exempt

Date Modified: 9/6/2017

Position Summary/Objective: This position assists members of the Community Relations department. The candidate will work very closely on the day-to-day operations, strategies and objectives of the department. 

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Implement all Community Relations event and in-game photo processes.
  2. Organize storage and manage inventory spreadsheets.
  3. Assist with pre-game bench sits for Community Relations guests, and escort guests to game events.
  4. Assist with silent auction set up and take down on game nights and events.
  5. Assist with the Tickets for Kids, Starting 5 Reading program and monthly in-kind donation mailings, as needed.
  6. Assist other Community Relations department members with game night/event tasks.
  7. Serve as an ambassador to community non-profits and Foundation contacts.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Able to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to manage specific processes and tasks in the department under supervision.                 

Experience: Experience working in Community Relations and/or volunteer or event experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of Community Relations practices in sports industry is preferred.

Supervisory Responsibility, if any:  

Work Environment: This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:30 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working part-time hours for the entire length of the Timberwolves season (October-April)?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Service - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Account Executive, Membership Services

Department: Membership Services

Reports to: Manager of Membership Service

Position Type: Full Time/Regular

Date Modified: 9/21/2017

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships with the focus on renewing and growing season memberships for the Minnesota Timberwolves.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Cold call, attend charity events and networking events, conduct professional meetings with potential prospects.
  2. Provide an exceptional level of service and member program activation within the Timberwolves Membership platform.
  3. Renew and grow the designated business portfolio within account base.
  4. Sell Premium Seating and Group Tickets.
  5. Responsible for 150 calls, 240 minutes of talk time, 3 set/completed appointments per week, 5 referrals a week, 10 thank you cards per week, and 1 surprise and delight per week.
  6. Generate new sales revenue by adding new clients to business portfolio.
  7. Participate in the Timberwolves and Lynx on-going training programs.
  8. Document all communications with clients in CRM.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Knowledge of CRM and Archtics is strongly preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.

Experience: Minimum one (1) years of Sales and Service experience preferred. Experience working in the business side of a professional, minor league or college team is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please list your salary range preference.
3. Do you have at least one year of Sales and Service experience?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Event Operations/Management
Entertainment Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Entertainment Marketing Assistant

Department: Live Programming & Entertainment

Reports to: Production Coordinator

FLSA Status: Non-Exempt

Date Modified: 3/21/2017

Summary/Objective: Entertainment Marketing Assistants are essential in the execution of our department needs before, during, and after all home games. 

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist in the execution of on-court promotions, National Anthem Talent, Halftime acts, Prowl skits, performance needs and other in-arena game-night activities.
  2. Assist in set-up and teardown of interactive entertainment in the arena.
  3. Assist with external or internal Live Programming & Entertainment Department events.
  4. Assist in coordinating game-day set-up; including banners, on-court props, halftime details, and giveaways, etc.
  5. Assist Live Programming & Entertainment staff with any other needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications/ Knowledge, Skills, Abilities & Other:        

  1. Strong verbal communication skills required.
  2. Able to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to follow direction.

Experience: Previous customer service and/or game presentation experience is preferred.
Education: Pursuit of Bachelor’s degree or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of live programming functions and responsibilities in college, minor league or professional sports.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates during Timberwolves and Lynx home games. Work is generally active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. Work is generally performed in a sports arena, on the main court and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working part-time hours for the entire length of the Timberwolves season (October-April)?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Membership
Membership and Premium Services Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Membership & Premium Services Assistant

Department: Membership Service

Reports to: Director of Membership & Premium Services

FLSA Status: Part Time/Non Exempt/Seasonal

Date Modified: 8/15/2017

Summary/Objective

The Membership & Premium Services Assistant is responsible for assisting the Membership & Premium Service teams with programs and events for members on Timberwolves home game nights. Individuals in this position may also be asked to aid with implementing and facilitating Premium seating and hospitality strategies for the Minnesota Timberwolves season.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist Membership & Premium Services departments with all member events/programs.
  2. Help with game night Touch Points.
  3. Staff the Member VIP Door.
  4. Staff the Membership Lounge at Timberwolves home games.
  5. Set up and break down Premium Seating and Club spaces.
  6. Work the entrances of club spaces throughout games.
  7. Greet and check-in members in the club level.
  8. Assist with implementation of ticket promotions, rewards and redemptions.
  9. Interact with fans, field questions, and provide excellent customer service.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications/Knowledge, Skills, Abilities and Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills preferred: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.

Experience

Previous customer service experience is strongly preferred.

Education

Pursuit of Bachelor’s degree or equivalent experience preferred.

Supervisory Responsibility

This position does not have supervisory responsibility

Work Environment

This job operates in a professional sports arena environment. Staff in this position are required to work all Timberwolves and Lynx home games. Work is generally active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within

a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, and may operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena and office facility. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 30 pounds.

Travel

Position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working part-time hours for the entire length of the Timberwolves season (October-April)?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Group Sales Specialist - New York Knicks/New York Rangers/New York Liberty (New York, NY)

RESPONSIBILITES

The Group Sales Specialist generates group ticket and Lounge revenue utilizing aggressive and targeted outbound efforts for all MSG Sports events (New York Knicks, New York Rangers, New York Liberty and Sports Property Events) as well as other sales products including, but not limited to MSG Entertainment (Radio City Christmas Spectacular, etc), Westchester Knicks and Nightly Suite rentals. Create and maintain client pipelines through CRM in order to develop relationships targeted towards new business development and revenue growth of existing clients. Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders. Ensure timely collection of payments, monitor held inventory, and maintain detailed records on purchase history and sales production. Foster positive working relationships and results within department, company, and client base by living our company values of respect, teamwork, creativity, excellence and a passion to serve.

  • Revenue generation across all properties
  • Servicing of accounts to provide an unsurpassed customer experience
  • CRM/ Archtics and other technology utilization to accurately track, forecast and manage client base

REQUIREMENTS:

  • Prior successful sales experience with proven track record of results
  • Positive, motivated personality with initiative to grow career on revenue generating side of business
  • Team player with ability to multi-task through selling multiple properties
  • Excellent communication skills, both verbal and written
  • Ability to use computer and ticketing technology programs

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales Management
Director, Business Development - Northern Arizona Suns G League (Prescott Valley, AZ)

Job Purpose

As the Director of Business Development you’re responsible for all sales of New Memberships (Season Tickets) for the NAZ Suns as well as Partial Plans, Groups, Single Game Tickets and prospective Marketing Partners. You will be asked to build a Business Plan and execute all business development opportunities for NAZ Suns. Also, you’re responsible for leading the strategy around recruiting, training and developing our Sales Team in Northern Arizona. In addition, you are tasked with taking the lead on in game selling, and running new sales events as well as potential Marketing Partnership Opportunities.

Primary (Essential) Duties

  • Recruit, hire, train, coach & develop a staff of Account Executives
  • Attend appointments with staff in an effort to help drive new & retain revenue
  • Execute training exercises and activities on a daily/weekly basis
  • Lead sales phone calls for your reps in an effort to train them on best practices
  • Attend all Northern Arizona Suns games & handle all in game sales related activities
  • Responsible for researching and recommending new sales events
  • Attend team and community events for the purpose of maximizing sales opportunities
  • Assist in the production of all support materials for sales department.
  • Cross-training of other departments on sales related initiatives
  • Staff all sales tables & rep assignments for game and non-game day events

Knowledge, Skills and/or Abilities

  • Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
  • Basic understanding of advanced analytics & variable pricing preferred
  • Ability to present in front of large audiences preferred
  • Passion for seeing others succeed, and growing careers
  • Passion for sports ticket sales a must
  • Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
  • Strong communication skills, positive attitude, and an eagerness to learn are a must.
  • Excellent relationship building skills
  • Ability to work as a team player
  • Desire to manage & lead a team a must
  • First class recruiter

Experience/Education Requirements

  • Minimum of 4 years sports ticket sales/service related experience
  • Minimum of 2 years sales management experience
  • Bachelor’s degree or equivalent experience required

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, and  some holidays to meet business needs
  • Must be available for all NAZ Suns home games, along with outside appointments and events as scheduled
  • Reliable transportation to attend out of office appointments preferred

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Northern Arizona Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you the best candidate for this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Hype Crew - Northern Arizona Suns G-League (Prescott Valley, AZ)

Job Purpose

Hype Crew members are responsible for keeping the energy high and entertaining the crowd, providing a great in-arena fan experience.  Position begins October 2017 and ends April 2018.

Primary (Essential) Duties

Pre-game

  • Prepare required game entertainment props and supplies for in-game execution
  • Welcome and engage fans upon entering arena, distributing any fan promotional giveaways

During the game 

  • Responsible for preparing and executing all in-game promotions, timeouts and game day events
  • Select contestants, throw out t-shirts and perform short choreographed routines

Post-game

  • Assist with fan events when applicable
  • Distribute flyers or fan giveaways at exits when applicable
  • Support staff with clean-up and storage duties

Other duties as assigned

Knowledge, Skills and/or Abilities

  • Must be 18 years or older  and athletic, cheer, or hype crew background, preferred
  • Ability to multi-task and strong communication skills
  • Professionalism, judgment and maturity in handling confidential matters.
  • Knowledge of basketball, preferred

Working Conditions and Physical Demands

  • Must be available to attend most Northern Arizona Suns home games.
  • Available to work 4-5 hours per home game, arriving one hour and 45 minutes before tip-off and departing 15 minutes after the conclusion of each game.
  • Ability to stand, walk and run for extended periods of time
  • Ability to bend, climb stairs, work in high elevations and enclosed spaces
  • Comfortable working in large crowds. Noise levels in the work environment are frequently loud
  • May be exposed to outside elements and must be able to lift up to 30 pounds as needed

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns and Northern Arizona Suns are an Equal Opportunity Employer

M/F/D/V


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Ball Kid - Northern Arizona Suns G-League (Prescott Valley, AZ)

Job Purpose

Assist the Basketball Operations department pre-game, during the game, and post-game with a variety of duties. Position begins October 2017 and ends April 2018.

Primary (Essential) Duties

Pre-game

  • Assist and rebound for players (home and visiting team) during warm-ups

During the game 

  • Mop court during game play
  • Deliver/collect food and water for staff
  • Assist during time-outs as needed
  • Support staff as needed

Post-game

  • Assist with free-throws when applicable
  • Support staff with clean-up and storage duties

Other duties as assigned

Knowledge, Skills and/or Abilities

  • Available to work 4-5 hours per home game, arriving one hour and 45 minutes before tip-off and departing 15 minutes after the conclusion of each game.
  • Professionalism, judgment and maturity in handling confidential matters.
  • Outgoing personality
  • Ability to multi-task
  • Must be a minimum age of 16. Candidates under the age of 18 must provide a valid work permit before employment may begin.  

Working Conditions and Physical Demands

  • Must be available to attend most Northern Arizona Suns home games.
  • Ability to stand and walk for extended periods of time
  • Ability to bend, climb stairs, work in high elevations and enclosed spaces
  • Must be comfortable working in large crowds. Noise levels in the work environment are frequently loud
  • May be exposed to outside elements
  • Must be able to lift up to 30 pounds as needed

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns and Northern Arizona Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to attend all scheduled NAZ home games?
2. Why are you interested in this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Business Intelligence Analyst - Oklahoma City Thunder (Oklahoma City, OK)

The Business Intelligence Analyst will be a key team member that will develop the business intelligence and central intelligence platforms and participate in the management of Thunder marketing research technologies.  The Analyst will work as a strategic business partner, providing concise information and summaries to various departments.

Essential Duties and Responsibilities:

  • Manage the day-to-day business intelligence and central intelligence platforms for the Thunder organization by building visualizations, automated reports, and executive dashboards for the business office
  • Support the business development and marketing departments using tools such as Scarborough, Neilsen, Repucom, Omniture and other data sources as necessary
  • Measure marketing strategy effectiveness
  • Provide analysis for primary and secondary ticketing data
  • Manage reporting process for revenue driving areas of the organization including executive-level dashboard reports and ad hoc reports as deemed necessary by the Thunder’s Leadership Council
  • Work closely with multiple departments as this position will serve as an internal consultant regarding the use of analytical tools and visualization
  • Participate in various Customer Relationship Management (CRM) efforts including database management, business processes, lead scoring, renewal scoring, campaign management and others familiarization to Microsoft Dynamics CRM is preferred
  • Prepare and develop presentations regarding performance across all business segments
  • Perform customer research studies across all business segments including survey creation and analysis
  • Maintain good attendance and punctuality
  • Other duties as assigned

 

Qualifications and Requirements:

  • Bachelor’s Degree in a quantitative field (i.e. Math, Statistics or Economics) is preferred
  • Must possess exceptional analytical skills
  • Deep working knowledge of business intelligence software. Tableau is preferred
  • Proficiency in Microsoft Excel, Word and PowerPoint is required
  • Knowledge and familiarity with SQL
  • Knowledge of predictive modeling techniques such as regression analysis for customer profiling and segmentation, needs analysis, and other types of quantitative and qualitative campaign analysis techniques preferred
  • Proven working knowledge of ticketing and CRM systems as well as various software applications such as: spreadsheets, relational databases and statistical packages is preferred 
  • Experience with Archtics or other ticketing system is preferred
  • Strong communication skills, both verbal and written, including ability to communicate effectively with internal customers, outside agencies, organizations, and vendors with a strong customer service orientation
  • Ability to handle multiple projects, tasks and priorities
  • Ability to demonstrate strong team synergy
  • Strategic thinking required

This is a full-time, non-exempt position reporting to the Director, Business Intelligence & Ticket Strategy.

*The Professional Basketball Club, LLC is an Equal Opportunity Employer*


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Game Presentation Intern - Phoenix Suns (Phoenix, AZ)

Job Purpose

Assist the Department with the implementation of all the team’s game presentations’ efforts on game nights.

This is a part-time seasonal position that pays $10.00/hour and will remain until the conclusion of the Suns season (including post-season). 

Primary (Essential) Duties

  • Learn to execute in-game programs and assist in the implementation of game day plans - Develop live game coordination skills including all on-court and halftime promotions, etc.
  • Gain expertise with game-day set-up: including but not limited to banners, on-court props, halftime details, booths, and contests or giveaways.
  • Acquire a mastery to read game day scripts
  • Grow professional-client relationship interactions - Other duties as assigned implementation
  • On-court promotion, entertainment execution, live production problem solving 

Knowledge, Skills and/or Abilities

  • Professional and personable demeanor and approach
  • Strong organizational, multitasking, prioritization, and time management skills
  • A strong work ethic with the ability to work with equally strong personalities
  • Excellent writing and editing skills
  • Basic knowledge of the Phoenix Suns and basketball

Experience/Education Requirements

  • Previous experience in sports a plus

Working Conditions and Physical Demands

  • Flexible schedule based on Suns home schedule to include weekends, evenings, some holidays and some overtime to meet business needs
  • Must be available to be at arena approximately three and a half hours before tipoff and available for the entire Suns season (October through playoffs which could go into June 2018) if needed.
  • Must be able to lift and move up to 25 pounds and there able to stand and walk for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader and sales superstar on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry. Through this 8-12 month career development program, Team Members will be given the tools to sell membership plans, mini-packages, groups, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual team member will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on personal and professional growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    10+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

  • Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
  • Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)

Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

Primary (Essential) Duties

  • Making sales calls from territory and category lists to area organizations and follow-up as necessary
  • Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
  • Contacting qualified and unqualified sales leads for new group and season sales
  • Managing and servicing existing group accounts
  • Handling customer service and ticketing issues of assigned group customers
  • Prospecting for new group clients
  • Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

  • Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience 
  • At least one year of sales experience in a fast pace environment
  • Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
  • Expected to work a majority of events/games.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Financial/Data Analyst
Business Analyst Intern - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns seek a Business Analyst paid Intern for the 2017-18 NBA Season (Mid-October to April). The Business Analytics Intern will gain exposure to all aspects of team business operations by assisting with reporting and analysis projects related to Ticket Sales, Marketing Partnerships, CRM, Marketing, Digital, Arena Operations and Finance.  

Primary (Essential) Duties

  • Perform "deep-dive" analysis of a specific business issue (e.g. Inventory Management, Customer Segmentation) to help drive future strategy
  • Create forecasting models to help project KPIs and impact planning
  • Craft executive level presentations and reports for senior leadership and investors
  • Collaborate with business area stakeholders to identify and track key business metrics in the area of Ticket Sales, Marketing Partnerships, Digital, Marketing, Arena Operations and Finance
  • Design and build reports for inclusion in automated management dashboards
  • Exploratory analysis of new data sources to assess data quality and applicability in business decision making

Knowledge, Skills and/or Abilities

  • Advance skills in Microsoft Excel and PowerPoint
  • Strong presentation skills and particular expertise in designing effective charts, graphs and tables
  • Demonstrated ability to collaborate with colleagues across multiple business areas

Experience/Education Requirements

  • Bachelor's degree strongly preferred; non-graduates must be currently enrolled in school and have completed at least two years of undergraduate education
  • 1-2 years successful experience in a consulting, business analyst, or similar role preferred
  • Technical experience in SQL
  • Technical expertise in Ticketmaster Archtics, Tableau/Spotfire, and SAS a plus

Working Conditions and Physical Demands:

  • Traditional business hours with occasional weekends, evenings, and some overtime to meet business needs
  • Meets requirements for academic credit in most college internship programs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Premium/Suite Sales
Account Executive, Premium Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

As a member of the Premium Sales and Service team, as an Account Executive your role is to produce new revenue at an elite level through outbound efforts including; prospecting, cold-calling, networking events, referrals, sales appointments, LinkedIn and other social selling. Your primary focus will be on selling new Premium Products to select categories (Courtside Seats, Club Seats, Theater Boxes, Suite leases and rentals).  You are also responsible for selling a “full menu” of options, including (but not limited to): Ticket Plans, Group Tickets, along with selling everything for the Phoenix Mercury, Arizona Rattlers and other events at Talking Stick Resort Arena.

In conjunction to producing new revenue, you will be responsible for servicing and re-enrolling a select base of accounts.

Primary (Essential) Duties

  • Meeting and Exceeding yearly sales goals
  • Building and fostering beneficial relationships with new and current members
  • Developing new business via phone sales and face to face presentations, both in arena and off property
  • Working during game nights – entertaining clients and answering customer service and sales questions
  • Attending team and community events for the purpose of maximizing sales opportunities
  • Seeking opportunities to prospect new clients
  • Creating opportunities for new business with existing customers
  • Pursuing prospective customers
  • Networking with the local business area to acquire new business

Knowledge, Skills and/or Abilities

  • Elite sales background, positive attitude, mindset to hustle, strong communication skills and eagerness to learn are a must
  • Excellent relationship building skills and managing multiple relationships at the same time
  • Strong communication skills, positive attitude, and an eagerness to learn are a must.
  • Ability to work as a team player

·         Proficiency in all Microsoft Office products such as: Outlook, Word, Excel

Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience is required
  • Minimum of 3 years sales experience (premium sales experience preferred)

Working Conditions and Physical Demands:

  • Flexible schedule required to include evenings, weekends, holidays and some overtime to meet business needs.
  • Must be available for all Suns and Mercury home games, concerts and family shows, along with outside appointments and events as scheduled
  • Having reliable transportation in an effort to attend out of the office appointments and events as scheduled

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 3 years sales experience (premium sales experience preferred)?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Community Relations
Community Relations Coordinator - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

The Community Relations Coordinator coordinates Suns players’ appearances and special events in the community while serving as a driving force for day-to-day community relations initiatives.

Primary (Essential) Duties

  • Updating PATS (Player Appearance Tracking System)
  • Coordinating current and/or retired Suns player appearances
  • Fulfilling donation requests
  • Obtaining autographs from Suns players for donation items
  • Maintaining inventory of autographed items
  • Planning and executing special events
  • Responding to community requests for Suns support
  • Staffing the Community Relations table at Suns games

Knowledge, Skills and/or Abilities

  • Experience coordinating special events
  • Excellent organizational and multi-tasking skills
  • Strong verbal and written communication skills

Experience/Education Requirements

  • Minimum 2 years of professional work experience in a related field
  • 4 year college degree or equivalent experience preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
  • Traveling to and from events required
  • Extended periods of standing
  • Some events may be outside and may be exposed to extreme temperatures

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a flexible schedule (evenings, holidays and weekends)?
2. Please tell us about your experience in Community Relations.
3. Please tell us about your event coordination experience.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Community Relations
Youth Programs Intern - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

To assist the Youth Programs Department.

Primary (Essential) Duties

  • Process registrations for basketball camps
  • Actively seek out new camp participants
  • Attend both of our summer camps
  • Help execute Jr. Suns/Jr. Mercury programs including special events as needed
  • Assist with administrative needs

Knowledge, Skills and/or Abilities

  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office products
  • Ability to handle fast-paced, sometimes high-stress environment
  • Dependable and detail oriented
  • Ability to take initiative, be self-motivated and work independently with limited supervision
  • Authorization to drive company vehicle

Experience/Education Requirements

  • Knowledgeable in the field of Basketball

Working Conditions and Physical Demands

  • Maximum 20-25 hours per week
  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
  • Must be able to lift and move up to 25 pounds
  • Extended periods of time of standing and walking
  • Must have housing in the Phoenix metro area for the duration of the internship (Housing will not be provided by Phoenix Suns and Phoenix Mercury)

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a flexible schedule (evenings, holidays and weekends)?
2. Please tell us about any experience working with the youth.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Email Design Specialist - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

  • The Phoenix Suns seek an Email Design Specialist to oversee development, design and implementation of emails 

Primary (Essential) Duties

  • Management of email process from ideation/request to deployment
  • Execute front end email development experience utilizing strong HTML coding skills to produce best in class custom email designs
  • Manage all creative requests required for emails
  • Understand and analyze email performance metrics to adapt and adjust strategy as needed
  • Collaborate with other departments to understand needs and goals of email campaigns

Knowledge, Skills and/or Abilities

  • Strong HTML skills required
  • Knowledge of key email fundamentals: responsive design, CAN-SPAM compliance, deliverability, A/B testing, etc.
  • Strong strategic thinker with a creative mind
  • Experience working on web, mobile and desktop clients
  • Solid knowledge of cross-browser and email environments
  • Above average graphic design experience
  • Strong attention to detail
  • Demonstrated ability to collaborate with colleagues across multiple business areas

Experience/Education Requirements

  • Bachelor's degree required
  • 1-3 years successful experience using Eloqua (preferred) or similar email marketing platform
  • At least 1 year of front end email development experience
  • Experience managing privacy (CAN-SPAM, CASL) compliance preferred

Working Conditions and Physical Demands:

  • Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of one year experience using Eloqua (preferred) or similar email marketing platform?
2. Do you have a minimum of one year of front end email development experience?
3. Do you have experience managing privacy (CAN-SPAM, CASL) compliance?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Sponsorship Services/Activation
Partner Account Manager - Sacramento Kings (Sacramento, CA)

SUMMARY: The Partner Account Manager delivers unique value to the Sacramento Kings corporate partners through the business management and implementation of all contractual assets. Primary focus is to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention and renewal rate. The Partner Account Manager must be able to up-sell and renew current partner base.

Key Responsibility Areas (KRA’s):

· Understand and implement all of the Sacramento Kings’ corporate partners’ contractual elements as relevant to assigned accounts.

· Ability to provide added value to the partnership through researching and identifying new business opportunities and activations which achieve partner objectives and return on investment/objective annually.

· Supervise all aspects of project management on assigned accounts to include: Contract Asset Implementation, Broadcast - Radio and Television, Signage, Publications, Activations, Hospitality, Budget Management, Business Development, Relationship Enhancement

· Responsible for the creation, accuracy, presentation and delivery of all business collateral to include: Renewal Presentations & Sales Worksheets, Seasonal Business Plan and Implementation Guide, Mid-Season Reviews, Annual Reports, and Ancillary Partner Communication.

· Ability to manage and prioritize each brand (Kings and Golden 1 Center) and its associated assets as it relates to the Partner Account Manager's portfolio of assigned accounts. 

· Various other duties and projects as assigned.

· Ability to Up-Sell and Renew current client base.

Education and/or Experience                    

·Bachelor's degree (B. A.) from a four-year college or university; and a minimum of three years related experience.

·Minimum of 5-7 years in an account manager position with a consumer brand, agency or media property.

·Previous sales experience a must.

·Must be able to develop and maintain corporate relationships, with senior level managers/clients.

·Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.

·Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

·Must be highly organized with ability to multi-task.

·Must have strong interpersonal communication skills.

·Retail sales promotion or marketing experience required.

·Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.

.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Please tell me your experience managing corporate partner accounts?
3. Please tell me your sales experience.
4. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Manager, Fan Analytics & CRM - Sacramento Kings (Sacramento, CA)

Department: Strategy & Analytics

Reports To:  Vice President, Product Development & Analytics

FLSA Status: Exempt

Position Summary:

The Kings organization prides itself on continuous improvement, constantly looking to transform and evolve every aspect of the way sports teams do business.  To that end, the team is growing its Business Strategy & Analytics group, which is tasked with harnessing the power of data, applied analytics, and technology to drive improved decision-making across all key business functions.  The Manager, Fan Analytics & CRM role would be expected to dive right in and provide data-driven insight to guide key business decisions (e.g., customer segmentation, marketing automation, ticket sales strategy).  With a brand new downtown arena (Golden 1 Center) and surrounding downtown development on the horizon (DOCO), this role extends far beyond the business of basketball and will provide exposure to a broad range of functions and business units.     

Key Responsibility Areas:

  • Directly inform marketing, sales, and business operations functions to help:

    • Increase paid ticket sales, sponsorship revenue, sponsorship activation, and concert revenue
    • Improve tailoring of marketing and sales efforts by deepening understanding of fan segments and individual fans
    • Leverage technology to enhance fan experience
    • Grow ancillary revenue streams (merchandise, food & beverage, parking, etc.)
  • Develop and execute strategy for best-in-class CRM and marketing automation

    • Own CRM infrastructure, integrations, and reporting
  • Conduct quantitative analysis on customer segmentation for both the Sacramento Kings and Golden 1 Center (concerts, shows, and events)

  • Develop financial models and conduct analysis to evaluate new business opportunities for the Sacramento Kings; spearhead cross-functional teams to execute against those strategies

  • Create actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives

  • Collaborate with all business functions and provide support by developing data-driven strategies and recommendations that help them meet and exceed business targets

  • Work directly with Senior Executives within the organization to identify key business opportunities and address critical business challenges

Required Qualifications:

  • 3-5 years of work experience in a fast-paced, data-driven environment

  • Bachelor’s degree in business, computer science, statistics, mathematics, physics, engineering, or other quantitative field

    • (Preferred) Advanced degree in business, computer science, statistics, or mathematics

  • 1+ years of relevant experience with CRM management

    • (Preferred) 2+ years of CRM management experience, specifically with Salesforce Sales Cloud

  • Proficiency with Microsoft Office Suite

  • Strong quantitative, financial, and modeling skills, including experience with SQL and relational databases

    • (Preferred) Demonstrated ability to design and implement statistical models in R and/or Python

  • Strong communication, prioritization and organization skills

  • Demonstrated ability as a creative, effective problem-solver

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed

  • Ability to deliver as both a detail-oriented analyst and executive-level strategist

  • Comfort and professionalism working with Senior Executives

  • Candidate should be: a self-starter, independent, a creative thinker, ambitious, result-oriented

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The Kings have been recognized as Social Selling leaders in the industry and success in this position is enhanced through Sales 3.0 with Premium tools such as:
Salesforce
LinkedIn Sales Navigator
ToutApp
DialSource
OneMob and many more!

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings and Reno Bighorns (Reno, NV)

Company Summary: The Sacramento Kings and Reno Bighorns are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing.  In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Bighorns and Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development. You will join our team entering into the industry’s best 2 week training-only & on-boarding period to prepare you for ultimate success. Within 12 months as an Account Executive, top performers will be evaluated for possible promotion to an elevated Account Manager role. During the 12 months, Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales, product and professional development training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new era of the organization.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets for the Reno Bighorns. The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, yet highly rewarding work environment. Account Executives are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance.

The Reno Bighorns and Sacramento Kings have been recognized as Social Selling leaders in the industry and success in this position is enhanced through Sales 3.0 with Premium tools such as:
Salesforce
LinkedIn Sales Navigator
ToutApp
DialSource
OneMob and many more


Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Bighorns and Kings
• Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, Reno Bighorn in-game initiatives and Bighorn events
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Passion to start a career as a sales professional in the sports industry
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Game Operations Entertainment Assistant P/T - San Antonio Spurs (San Antonio, Tx)

The eligible candidate will have the opportunity to see the business side of Game Presentation first hand.  Assistants have the opportunity to work directly with the San Antonio Spurs, San Antonio Rampage, San Antonio Stars and the San Antonio Football Club, dealing with the creation, planning, implementation and execution of entertainment elements as they relate to Game Presentation.

This position will provide support to the Game Presentation department in tasks such as but not limited to: the implementation of entertainment assets on game nights, special events and at community events.  This position is a paid position with a flexible schedule.  

 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  1. Assist Game Presentation department with office projects, storage areas and daily/administrative tasks.
  2. Assist the Project Specialist with maintaining the customer experience, coordinating and scheduling SS&E entertainment assets (The Coyote, T-Bone, The Fox, Silver Dancers, Star Squad, Team Energy, Sterling Silver, etc.)
  3. Assist the Sr. Entertainment Team Coordinator with the entertainment team program tasks and events (game night prep, community appearances, creative content, registration, workshops, prep classes, auditions, social media, team practices, Jr. Silver Dancers, Teen Elite, etc.).
  4. Assist the Mascot Program with related tasks and events (game night prep, community appearances, school pep rallies, character branding, creative content, social media, etc.).
  5. Assist with the planning and execution of all in-game, pre-game and post-game events for all SS&E franchises.
  6. Assist the department with game-related events and/or other duties, when assigned.

Qualifications: 

  • Currently persuing or recent graduate of a 4 year university
  • Preferred experience in Event Planning
  • Proficient in Microsoft Office, Excel, PowerPoint, Access and other computer skills required.
  • Detail-oriented.
  • Strong oral and written communication skills.
  • Strong customer service skills required.
  • Ability to work independently and coordinate & prioritize multiple tasks.
  • Strong teamwork aptitude required.
  • Must have a high level of interpersonal skills to work with a variety of personalities, internally and externally.
  • Self-starter, pro-active, and highly motivated.
  • Is flexible with schedule (willing to work nights, weekends and holidays, if necessary)>
  • Stand/Sit/Walk for long periods of time.
  • Ability to lift/push/pull 30 lbs on a regular basis

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?
2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
3. Do you have customer service experience? If so, please provide an example of a time when you exhibited exceptional service.
4. Describe any previous event planning experience.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Game Operations Assistant - Part Time - Spurs Sports & Entertainment (San Antonio, Tx)

The eligible candidate will have the opportunity to see the business side of Game Presentation first hand.  Assistants have the opportunity to work directly with the San Antonio Spurs, San Antonio Rampage, San Antonio Stars and the San Antonio Football Club, dealing with the creation, planning, implementation and execution of all elements as they relate to Game Presentation.

This position will provide support to the Game Operations department in tasks such as but not limited to: preparation of assignments related to games and assist on game nights with coordination of contestants and execution of promotions.  This position is seasonal, is a paid position, but does not guarantee employment once the position is completed.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.


Responsibilities: 

  1. Assist Game Operations with office projects and daily tasks.
  2. Assist Game Operations with planning, setup, and breakdown of Spurs, Rampage, Stars and SAFC games.
  3. Game Day Duties:
    1. Setup - This includes table and dressing room signage, premium item placement, preparation for in-game promotions, prepare check-in binder, stats, etc.
    2. In-Game Execution – Cue in-arena hosts, prep contestants, lead promotions, instruct Game Crew and entertainment teams as needed
    3. Post-Game – Properly store all props and Game Operations items in cage. Collect, organize and scan waivers.
  4. Schedule independent contractors (Face Painters, Balloon Artists, DJ’s, auctioneers etc.) and in-game entertainment (National Anthem performers, Color Guards, Sponsored FEPs, etc.) as needed.
  5. Must make it a point to shadow other departments and gain experience through interviewing others, shadowing extra events, attending Spurs Sports & Entertainment University classes, etc.
  6. Organize, track inventory, and maintain workable area in Game Operations storage.
  7. Contribute creative ideas for promotions, theme nights, etc.
  8. Other Duties as assigned.

Qualifications:

  • Must be available to work September 1, 2017 - September 1, 2018
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
  • Ability to prioritize multiple tasks.
  • Must have high level of interpersonal skills to work with other departments and external contacts.
  • Must be able to work with several types of individuals and be able to adjust accordingly.
  • Detail-oriented.
  • Ability to work in an environment where quick decision making is needed.
  • Demonstrate poise, tact and diplomacy.
  • Strong teamwork aptitude required.
  • Strong customer service skills required.
  • Strong good oral and written communication skills
  • The ability to work independently and coordinate multiple tasks.
  • Stand/Sit/Walk for long periods of time.
  • Ability to lift/push/pull 30 lbs on a regular basis
  • Preferred experience in Event Planning
  • Preferred enrollment or completion of college courses

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?
2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
3. Describe a time when you went above and beyond your normal job responsibilities?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)

Job Description:

The Account Executive Season Subcription Sales is responsible for selling season subscription and partial season subscription plans for MSG’s three sports franchises – the Knicks, the Rangers and the Liberty. Account Executive will maximize subscriptions revenues for MSG Sports franchises through year-round direct sales efforts to obtain new subscription and partial subscription accounts as well as develop new streams of revenue through creative interpretation of company assets or potential new assets, programs or events. In addition, the Account Executive will execute sales plans and generate revenues for other specific MSG sports and entertainment properties, particularly “VIP” programs.

Job Qualifications:The ideal candidate will have experience in a sales environment, preferably within the sports or entertainment industry. The candidate will be expected to maximize revenue generation through year round direct sales efforts to sell season subscription and partial season subscription plans. The candidate will also be expected to cultivate new business opportunities and new revenue streams through the creative use of marketing, promotions, special events; etc. Must have familiarity and skill in handling client service issues as well as managing affairs with potential new corporate, group, and personal clients from the general public. Strong relationship building abilities and communication skills a must. Ability to operate specific ticketing and database management systems a plus. Technical proficiency with PC’s, MS Office (Excel, & Power Point) is required.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Digital/New Media Sales
Vice President of Digital Strategy - Utah Jazz (Salt Lake City, UT)

Job Summary:

The Vice President of Digital Strategy is responsible for crafting and executing the organization’s digital growth and engagement strategy across multiple online platforms and audiences. This individual will be responsible for developing effective strategies for deepening engagement of current digital consumers and will also develop and maintain new audiences and technologies. This position includes direct responsibility for the digital content, web development, and mobile strategy departments.

   

 Primary Duties:

·         Lead the digital strategic planning processes in alignment with the overall organizational business strategy.

·         Develop and ensure execution of strategic plans to drive audience growth and engagement across all digital platforms.

·         Inspire the creation of innovative digital and social media content.

·         Lead innovative initiatives with corporate partners and internal teams to launch unique digital solutions that create growth and engagement and provide revenue-generating opportunities.

·         Oversee the development and maintenance of Utah Jazz digital properties, including social media, website and mobile app.

·         Responsible for measuring and driving continual improvement of the digital customer experience.

·         Manage vendor relationships and coordinate efforts across the organization to provide a clearly defined and communicated strategy.

·         Demonstrate world-class customer service and where we don’t directly interact with the customer, support those that do.

·         Be a student, be a teacher, be a leader.

·         Be a good teammate, contribute positively to a winning culture, and be respectful.

·         Protect the legal, financial, and moral well-being of the company.

·         Exemplify the Larry H. Miller Group of Company values.

Qualifications:

·         7-10 years related work experience, with a minimum of 5 years in a management role.

·         Bachelor's degree in a related field.

·         Demonstrated knowledge of current media consumption habits and trends.

·         Experience managing digital-first video, design and web-based content.

·         Demonstrated analytical and organizational skills.

·         Ability to successfully lead cross-functional large scale projects.

·         Outstanding communication (written and verbal) skills and a track record of achievement in a dynamic team environment.

·         Expertise in the fundamental concepts of marketing, such as positioning, segmentation, consumer behavior, etc.

·         Understanding of complex digital ecosystems and metrics available for collection and analysis and able to use as needed.

·         Detail oriented.

 Physical Requirements:

·         This person must be able to observe, inspect, estimate and assess.

·         The person must be able to sit or stand for long periods of time.

·         This person must be able to lift 20 lbs.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and LHMSE reserves the right to do so at any time. Employee shall be required to meet the qualifications and perform the duties of any revised job description.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Manager, Marketing - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment (MSE), located in Washington, D.C., is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: the AFL’s Baltimore Brigade and Washington Valor, NBA’s Washington Wizards, NHL’s Washington Capitals and WNBA’s Washington Mystics. The company just recently purchased an NBA G League development league team, isco-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and also owns and operates Capital One Arena in Washington, D.C. Monumental Sports & Entertainment also manages Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University’s campus. In 2018, Monumental Sports & Entertainment will bring the Mystics and the G League team to a new state-of-the-art Entertainment and Sports Arena being built by Washington, D.C. and Events DC at the St. Elizabeth’s campus in Ward 8.  The Wizards will also practice there. Monumental Sports & Entertainment co-owns and operates Monumental Sports Network with the NBC Sports Group. Monumental Sports Network is the mid-Atlantic region’s top direct-to-consumer destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices.

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: Responsible for marketing efforts to strengthen the Washington Wizards brand through fan events and youth programs.

Responsibilities:

  • Handle the day-to-day operations of the Wizards fan engagement clubs
  • Identify and execute grassroots marketing opportunities in the DMV. Hire and lead staff to represent the Wizards across the DMV – craft schedules, define goals, manage setup and break down, track inventory, build collateral, manage calendar/events, etc.
  • Help with creative development and execution of marketing materials with the internal creative team
  • Learn and handle the marketing budget process and invoices for all projects
  • Work in conjunction with sales and sponsorship to support and promote revenue programs
  • Assist with all marketing efforts for the Wizards
  • Collaborate with public relations and community relations initiatives to build media exposure
  • Manage game day give-aways and other promotional items for theme nights
  • Assist Director of Marketing with Wizards Alumni Association
  • Assist in hiring and managing marketing department interns and part-time staffers
  • Provide marketing support for specialized initiatives as needed throughout Capital One Arena and other MSE properties
  • Other duties as assigned

Minimum Qualifications:

  • Bachelors degree
  • Three to five years of experience in Marketing or related fields
  • Organized with the ability to multi-task and problem solve in a dynamic work environment
  • Hardworking, detail oriented and results driven
  • Strong project management, communication, and negotiations skills are a requirement
  • Ability to work nights and weekends

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Sales, Service, & Marketing: Advertising/Agency
Ticket Executive - Windy City Bulls (Hoffman Estates, IL)

POSITION OVERVIEW:

The Windy City Bulls are seeking a highly motivated, organized and dedicated candidate to fill the position of Ticket Executive for the upcoming season. This position will work directly with the ticket sales staff to sell season tickets, partial plans and group packages via phone calls, face-to-face appointments and special events. Candidate must be a team player willing to help out wherever they are needed, including other departments within the organization.

KEY RESPONSIBILITIES:

The Ticket Executive will be responsible for fulfilling the following:

  • Meet and exceed department and individual sales goals for the organization.
  • Proactively create new business opportunities through existing customers, prospecting and CRM leads.
  • Develop new contacts with groups and organizations via phone calls, networking events, and face-to-face presentations that lead to sales of season tickets, partial plans, group ticket plans and corporate sponsorships.
  • Develop and maintain a database of potential group and season ticket customers.
  • Renew and service all group, season ticket and single game ticket clients.
  • Assist with group events/initiatives, sales department hospitality and guests before and during games.
  • Make phone calls during the season and off-season to maintain personalized, consistent contact with season ticket holders and group leaders.
  • Work with the Box Office to print tickets, update reports, etc.
  • Perform other customer service and operational duties in season as assigned. May be responsible for spending time on a non-ticket sales function as part of this role.

 QUALIFICATIONS:

  • Bachelor’s Degree with business focus or equivalent work experience
  • 1-2 years of experience in minor league sports team sales, general business sales, or sports management is preferred
  • Proficient in Microsoft Office software programs, as well as CRM and ticketing software; expertise in Paciolan Ticketing System a plus
  • An enthusiastic and collaborative team player with a positive attitude and strong work ethic
  • Highly organized, detail-oriented and strong time management skills
  • Excellent verbal/written communication skills with the ability to present ideas clearly and concisely
  • Ability to work flexible hours, including nights, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience selling tickets for a professional minor league sports franchise? [Yes/No]
2. If yes, have you focused on a particular area of ticket sales (i.e. season tickets, groups)?
3. Have you previously worked with the Paciolan ticketing system? [Yes/No]
4. Are you available to work game nights, weekends and holidays? [Yes/No]


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Group Account Executive - Wisconsin Herd (Oshkosh, WI)

Overview: The Group Account Executive role will have the primary responsibility of generating revenue through the selling of D-League ticket packages, including group tickets, season tickets, and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell, and service numerous group buyers and manage many different group initiatives at once. Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games.

Major Responsibilities:

  • Make sales from category lists to area organizations and follow-up as necessary
  • Meet or exceed annual sales goals
  • Meet daily and weekly outbound call and appointment expectations
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
  • Build strong relationships and gain a deeper level of knowledge about each customer
  • Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
  • Attend team and community events for purpose of maximizing sales opportunities
  • Proactively create opportunities for new business with existing customers
  • Additional responsibilities as assigned by the Sales Manager & Director of Ticket Sales

 

Qualifications:

  • Demonstrates a positive and personable attitude
  • Highly motivated with a desire to be successful
  • Ability to work well as part of a team towards achieving department and company goals
  • Strong organizational and time-management skills
  • Excellent oral and written communication as well as customer service and problem solving skills
  • The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
  • Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
  • Must be available to work flexible hours including nights, weekends and holidays
  • Polished presentation skills with the ability to confidently react to situations in a timely and professional manner
     

Education and Experience:

  • Experience in a ticket sales role preferred

  • Bachelor’s degree in marketing, business, sport management, or a related field or equivocal experience

  • Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

NOTE: This web-page does not accept applications and/or resumes for the NBA League Office. If you are interested in career opportunities with the NBA League Office, please click here.

Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)