Current available jobs in Sales, Service, & Marketing:


» Coordinator, Corporate Social Responsibility - Atlanta Hawks Basketball Club (Atlanta, GA)
» Group Sales Account Manager - Brooklyn Nets (Brooklyn, NY)
» Chicago Bulls Ticket Executive - Chicago Bulls (Chicago, IL)
» Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)
» Director of Digital Partnerships - Cleveland Cavaliers (Cleveland, OH)
» Account Executive, Group Sales - Dallas Wings - WNBA (Arlington, TX)
» Vice President Ticket Sales and Service - Dallas Wings (WNBA) (Dallas, TX)
» Manager of Sales - Delaware 87ers (Wilmington, DE)
» Ticket Sales Representative - Erie BayHawks (Erie, PA)
» Corporate Partnerships Manager - Iowa Energy (Des Moines, IA)
» Part Time: Ticket Sales Rep - Los Angeles D-Fenders (El Segundo, CA)
» Coordinator, Ticket Operations - Memphis Grizzlies (Memphis, TN)
» VP, Marketing Strategy - Memphis Grizzlies (Memphis, TN)
» Manager/Director, Youth Basketball Programming - Memphis Grizzlies (Memphis, TN)
» Sales Associate - Milwaukee Bucks (Milwaukee, WI)
» Senior Manager, Marketing - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Membership Sales - Northern Arizona Suns D-League (Prescott Valley, AZ)
» Activation Manager - Phoenix Suns (Phoenix, AZ)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Director, Membership Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Game Entertainment Coordinator - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» Game Entertainment Manager - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Corporate Partnership Sales Director - Sacramento Kings (Sacramento, CA)
» Vice President of Corporate Partnerships - Texas Legends (Frisco, TX)
» Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)
» Business Intelligence Architect - Utah Jazz (Salt Lake City, UT)



Sales, Service, & Marketing: Community Relations
Coordinator, Corporate Social Responsibility - Atlanta Hawks Basketball Club (Atlanta, GA)

RESPONSIBILITIES/DUTIES:  

  • Oversee Charitable Donations Program designed to help local non-profits fundraise and extend the Hawks brand into the community.  Includes, among other things, managing donations database, ordering merchandise and creating program recap. 
  • Responsible for the True to Atlanta program recognizing local community heroes.  Includes working with Corporate Partnerships on sponsor integration, managing nomination process and collaborating with marketing, PR, Video Production and Fan Experience on content development.
  • Manage the Magical Moments initiative designed to use Hawks assets and brands to create unique experiences for those in need.  Includes collaborating with community partners, designing experiences and content development.
  • Assist with NBA tentpole initiatives.  Includes CSR activations, collaborating with departments on storytelling and in-game execution.
  • Oversee team autograph signings for the company. Includes working with Basketball Operations, communication to staff as well as organizing and executing signings.
  • Serve as liaison with Creative Services and Retail departments for all CSR needs to ensure that collateral and merchandise needs are fulfilled.
  • Serve as department liaison for photography and video needs to help ensure CSR storytelling across all relevant platforms, including providing content to the NBA Social Responsibility Team.
  • Track hours for company volunteer program and assist with player appearance tracking
  • Assist with Hawks Foundation fundraisers and CSR events, as needed.
  • Other duties to be assigned.

QUALIFICATIONS: 

  • Two years of experience in non-profit or sports industry preferred
  • Excellent written and verbal communication skills required
  • Experience planning and execution of events is preferred
  • Must be available to work holidays, evening and weekends
  • Excellent organizational skills and ability to multi-task required
  • Strong ability to handle pressure situations, apply analytical skills and take proactive efforts to problem solve
  • Must be willing to function in a team environment and provide back-up to department peers as needed
  • Must exhibit good business acumen, judgment and flexibility

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have writing experience or experience creating program content? Explain
2. Do you have experience managing projects from conception to execution? Please give an example.
3. Describe a time when you have had to manage multiple projects and what systems you used to stay organized and accomplish your tasks.


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Sales, Service, & Marketing: Ticket Sales
Group Sales Account Manager - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Under general direction and supervision, this position is responsible for selling group tickets & hospitality spaces to corporate groups, community groups, and group events of 10 tickets or more in the metropolitan area. The incumbent in this position will focus majority of his/her efforts on selling Brooklyn Nets products. 

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate new group sales business focusing primarily on Brooklyn Nets games;

  • Achieve and exceed both monthly and yearly sales goals set by the Director of Group Sales;

  • Maintain and grow the relationship with existing clients;

  • Actively prospect and research new sales leads, establish qualified leads, and close sales in-person or over the phone;

  • Set-up meetings with key decision makers of community and corporate groups;

  • Assist in the creative concepts of group sales materials including brochures, flyers, and all other support materials;

  • Provide superior customer service to clients;

  • Think outside the box for the next big group idea;

  • Participates in special projects/project team(s) as assigned, to support department objectives.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree required;

  • 1-2 years experience working in sales (preferably but not limited to ticket sales within the sports industry);

 Knowledge/Skills/Abilities

  • Must have truly outstanding customer service and interpersonal communication skills;

  • Must have the ability to maintain an impeccable professional appearance;

  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;
  • Must have an interest and ability in serving others as one of the primary functions of their job;
  • Must be self-directed and able to work independently;
  • Must be a flexible and reliable team player, both within own department and within company as a whole;

  • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills; 

  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

  • Competencies in face-to-face presentations and event selling;

  • Experience working with database applications;

  • Proficient with Microsoft Office, Outlook and related software skills;

  • Strong time management and organizational skills;

  • Excellent communication skills and a high level of enthusiasm.

C.     Certifications

None required.

IV. WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (< 5%); trips may require air travel and/or overnight stay for one or more nights.

                       

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however is expected to attend all games as well as other Barclays Center events as needed. 

 


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales, Service, & Marketing: Ticket Sales
Chicago Bulls Ticket Executive - Chicago Bulls (Chicago, IL)

POSITION OVERVIEW:

The Chicago Bulls are seeking a highly motivated, organized and dedicated candidate to become a full-time Ticket Executive.  The primary focus of this position is to sell season tickets, partial plans and group packages, and provide outstanding customer service.    

KEY RESPONSIBILITIES:

The Ticket Executive will be responsible for fulfilling the following:

  • Meet and exceed department and individual sales goals for the organization
  • Proactively make outbound and take inbound calls to maximize season, group and rental suite sales
  • Deliver exceptional service to Season Ticket Holders and anyone else who contacts our office
  • Develop and maintain our CRM database with potential group and season ticket customers
  • Make every attempt to retain non-renewed season ticket accounts
  • Upgrade seat locations for renewed Season Ticket Holders
  • Provide help with the logistics and staffing of large group events
  • Make phone calls during the season and off-season to maintain personalized, consistent contact with season ticket holders and group leaders, and to “at-risk” accounts
  • Assist with the annual onboarding of our Inside Sales Representatives
  • Participate in the continuing education of our Inside Sales Representatives and help serve as a mentor
  • Provide additional support to the ticket department, and assist other departments in the organization, when necessary 

QUALIFICATIONS:

  • Bachelor’s Degree with business focus or equivalent work experience
  • Minimum of 1 year of full-time experience in sports team sales, general business sales, or sports management is preferred
  • Proficient in Microsoft Office software programs, as well as CRM and ticketing software; expertise in the Archtics Ticketing System is a plus
  • An enthusiastic, collaborative team player with a positive attitude and strong work ethic
  • Highly organized, detail-oriented and strong time management skills
  • Excellent verbal/written communication skills with the ability to present ideas clearly and concisely
  • Ability to work flexible hours, including nights, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience working for a sports team? [Yes/No]
2. Do you have a minimum of 1 year of full time sports team sales experience (excluding internships and seasonal roles)? [Yes/No]
3. Do you have more than 2 years of sports team sales experience? [Yes/No]
4. Have you previously worked with the Archtics ticketing system? [Yes/No]
5. Are you available to work game nights, weekends and holidays? [Yes/No]


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive with a focus in New Business Development who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on networking, relationship sales, and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages
2. Sell business partner packages and hospitality area memberships to businesses
3. Utilize social selling tools to network and create successful relationships within the business community
4. Renew existing customers and sales through exceptional customer service practices and problem solving skills
5. Make 60+ outbound phone calls on a daily basis
6. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
7. Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM
8. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
9. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
10. Attend networking events to grow prospect pool of potential clients
11. Game night responsibilities as well as attending outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Director of Digital Partnerships - Cleveland Cavaliers (Cleveland, OH)

Position Overview:

The Director of Digital Partnerships is responsible for creating and selling digital-based integrated corporate partnerships for the Cleveland Cavaliers (NBA), Canton Charge (NBA D-League team), Lake Erie Monsters (AHL team), and Cleveland Gladiators (Arena Football team) and Quicken Loans Arena all owned and operated by Cavaliers Holdings, LLC.  The Director of Digital Partnerships is responsible for targeting and recruiting direct advertisers in the Automotive, Business and Finance, Computing & Consumer Electronics, Entertainment & Video gaming, Lifestyle & Health, Retail/QSR, Travel & Hospitality, Food & Beverage, Real Estate, E-Commerce and Higher Education verticals as well as media agencies. Candidate should have proven background in online and mobile advertising sales, as well as have current relationships with digital media decision makers, both at the client and agency level. The position is based on salary/commission and bonus potential.  The Director of Digital Partnerships is expected to work special events and all home games, as well as normal business hours.

Responsibilities:

  • Meet or exceed established goals set yearly for new and existing digital business.        
  • Establish and grow existing and new partners selling: radio; signage; print; community relations; hospitality; promotions; and digital assets.
  • Prospect new business clients via:
    • Investigative appointments - gathering information about the prospective company.
    • Discussions with key decision-makers aimed at understanding their needs.
    • Effective presentations - satisfying partner’s needs through truly integrated solutions.
    • Dynamic programs - developing new and exciting digital-based platforms and promotions.
    • Managing obstacles - reacting to and overcoming problems or objections.
    • Accurate closing-executing contract, billing, and collecting revenue.
    • Follow-up - implementing all aspects of the partnership while working daily or as needed with the partner services to ensure the account is activated meeting both the partner and contractual obligations.
  • Sell strategic online advertising opportunities to both the agency and partner side of the business.
  • Help develop sales strategies and collateral that move needle on generating new lines of business through digital-based technologies.
  • Work with partnership account managers to track and optimize partner account performance.
  • Manage account relationships to achieve individual and team sales goals improving upsell opportunities.
  • Prioritize, manage and control a sales pipeline.
  • Maintain detailed knowledge of Cleveland Cavaliers, Lake Erie Monsters, Cleveland Gladiators digital products and platforms.
  • Assist in building out new emerging digital assets aimed at recruiting new business.
  • Prepare and research for client meetings leveraging internal and external business data and presentation tools.
  • Ability to independently perform an extensive needs analysis highlighting exact needs of partner in advance of presenting a proposal.
  • Create attractive proposals while working within partner’s needs and budget.
  • Conduct client follow-up and oversee account management throughout lifecycle of partnership.
  • Travel to partner sites when needed.
  • Sell integrated platforms that include display signage, TV, radio, print and digital combined into one themed platform.

Requirements:

  • Bachelor's degree.
  • Minimum of 7+ years of online ad sales with at least 4 years of core sales experience working with a broad spectrum of accounts across multiple verticals.
  • Must understand the value of brand based advertising and marketing.
  • Must have excellent communication skills and the ability to work independently with little or no supervision.
  • Previous experience using Adobe Creative Suite, Fiddler, Charles a plus.

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Dallas Wings - WNBA (Arlington, TX)

Why You Should Apply for this Position

The Dallas-Fort Worth (DFW) marketplace represents the largest unserved market for women's professional sports in the United States.  As the 4th-largest metropolitan area and 5th-largest media market in the U.S., architecting, staffing and managing a significant sales and client services organization - from the ground up - is a unique opportunity.  

Out-of-the-box thinking is welcome; mediocrity is not.  

So, if you thrive on ideation and innovation and have a passion to participate in an extraordinary, League-leading experience, apply now! 

Essential Duties & Responsibilities

The Account Executive, Group Sales  sells group tickets – with secondary responsibility for season and partial ticket plans – to companies and individuals via phone, prospecting, personal appointments and at games.

  • Generate maximum revenue through a full menu of marketing ticket programs
  • Sell group (with secondary selling responsibility for full season and partial) ticket plans
  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
  • Plan and coordinate group events (e.g., pre-­game group performances, High-­Five Kids Tunnels, etc.
  • Manage all personal accounts and provide the highest level of customer service throughout the season
  • Answer incoming sales lines, assist with sales initiatives, and/or prospect clients at the arena during game days
  • Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
  • Maintain accurate records of all prospecting activities and closed sales

Education & Experience

  • Bachelor’s degree preferred, but not required
  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred
  • Strength in time management, administrative ability, organization, and customer service skills
  • Ability to communicate effectively with the public in a professional manner
  • High energy; ability to remain focused on sales goals and work independently
  • Ability to work flexible hours, including evenings, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least 1-2 years of sales experience?
2. (Yes/No) Do you have a college degree?


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Sales, Service, & Marketing: Ticket Sales
Vice President Ticket Sales and Service - Dallas Wings (WNBA) (Dallas, TX)

Buffy Filippell is conducting the search for this position.  For questions please write to buffy@teamworkonline.com or call 216.360.1790.

Why You Should Apply for this Position

The Dallas-Fort Worth (DFW) marketplace represents the largest unserved market for women's professional sports in the United States.  As the 4th-largest metropolitan area and 5th-largest media market in the U.S., architecting, staffing and managing a significant sales and client services organization - from the ground up - is a unique opportunity.  Being part of a leadership organization that is maniacally focused on and driven to be the benchmark of the WNBA enables the incumbent to exercise extreme creativity and freedom in fashioning the sales and client services culture of the franchise.  Out-of-the-box thinking is welcome; mediocrity is not.  Proven, demonstrable sales leadership is essential; being a great sales person, alone, doesn't cut it. 

Essential Duties & Responsibilities

  • Lead a 12 -13-person sales and services organization for a Dallas-Fort Worth-based WNBA franchise
  • Establish the overall ticket sales strategy for the organization, including ticket pricing, packaging and inventory management for season tickets, group tickets and individual ticket sales
  • Achieve ticket revenue goals through innovative go-to-market offerings; create compelling ticket sales campaigns, platforms and promotions
  • Manage and develop a full ticket sales staff including  three (3) director reports: Director of Operations and Service, Director of Groups, Director of Membership and 9 -10 sales people; oversee the hiring process for all ticket-related departments as needed
  • Formulate group-wide and individual goals, key performance indicators (KPIs) and accountability metrics
  • Develop and manage departmental budgets for ticket sales, client service and ticket operations
  • Create a customer retention and touch point program
  • Create and implement a successful renewal program to drive renewal percentages and revenue
  • Collaborate with the corporate partnership group in the creation of tickets packages for inclusion in partnership proposals
  • Participate with the marketing group in the development of sales messaging across traditional, digital and social media platforms
  • Serve as a senior liaison with the arena and respective box office staff
  • Manage all (onsite) game-day ticket sales and service initiatives
  • Work with the VP of Marketing in the deployment of a CRM system and integration to sales management software products

Education & Experience

  • Bachelor’s degree preferred, but not required
  • Minimum 5-7 years proven experience leading membership, group and the overall ticket sales and service organization for a professional or semi-professional sports team; WNBA sales leadership experience is a plus
  • Ability to establish and manage sales targets or quotas across a diverse selling organization
  • Strength in diagnosing and resolving sales-related issues
  • Ability to work with the executive leadership team in the establishment and management of sales strategies and objectives
  • Strength in time management, administrative ability, organization, and customer service skills
  • Ability to communicate effectively with the public in a professional manner
  • Proven ability to motivate and invigorate a professional sales organization
  • Experience training and assimilating sales resources into a cohesive, performance-driven operating entity
  • Proven ability to craft and manage a department-wide budget
  • High energy; ability to remain focused on sales goals and work independently
  • Ability to work flexible hours, including evenings, weekends and holidays, when required

Note: This position was originally posted on the TeamWork Consulting employment site. To ensure that your application is considered for this position, please click here to apply for this job on the TeamWork Consulting employment site.

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Sales, Service, & Marketing: Ticket Sales
Manager of Sales - Delaware 87ers (Wilmington, DE)

RESPONSIBILITIES/DUTIES:

  • Recruit, hire, train and develop Sales staff with the focus of generating, maintaining and increasing new sales revenue
  • Support growth of new sales revenue within full season, partial plan, group sales and membership services
  • Lead, motivate, develop, and retain Sales staff for future succession and opportunity within the organization.
  • Monitor, manage and evaluate Sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales staff with appropriate feedback and direction for development.
  • Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, online activation and merchandise sales
  • Develop department business plan, training strategy, scripts, policies and procedures
  • Work with other managers to develop strategic call campaigns, new sales packages, marketing and promotional packages for individual ticket sales and opportunities for new sales
  • Develop and execute relationships with other departments including Marketing,,  Game Operations, CRM, Community Development, the arena and the 76ers sales management team, and the Arena
  • Resolve seating problems/concerns/issues related to new sales
  • Perform additional duties as assigned

QUALIFICATIONS:

  • Must have at least 5+ years sales experience
  • Must have proven record of consistently achieving sales goals/targets
  • Must have sales and/or event planning experience
  • Must have at least 3 years of experience in management; at least 2 years of experience managing multiple direct reports is a must
  • Bachelor’s Degree, Business or Sport Management preferred
  • Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
  • Proficiency in Paciolan, DSA or similar ticketing software a plus
  • Must be organized, creative, enthusiastic, analytical and possess excellent interpersonal skills

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Erie BayHawks (Erie, PA)

The Erie BayHawks seek a teachable, dedicated individual who possesses excellent communication skills and has at least one (1) year of experience successfully selling in sports.  This team player will sell season tickets and group tickets, while playing an integral role in the overall success of the organization.    

Duties & Responsibilities:

  • Sell Ticket packages including: Season Tickets, Group Tickets and Partial Plans.
  • Manage and provide top-levels of service to your generated ticket base.
  • Participate in all gameday ticket-related responsibilities, as needed.
  • Generate outside and inside sales appointments each week.
  • Network within the local business area to acquire new business
  • Call past customers, prospect and cold-call new sales leads to generate sales leads.
  • Attend team and community events for the purpose of maximizing sales opportunities.
  • Implement sales promotion programs and literature as well as assist the organization in other various special events, promotions, and social/civic activities.
  • Build relationships and provide excellent customer service to assist with the renewal process.
  • Achieve and succeed monthly and annual revenue goals
  • Service each account by using a touchpoint management strategy.
  • Handle additional sales and marketing objectives as assigned

Day-to-day responsibilities:

  • Sales – Phone calls, appointments, referrals, networking
  • Service – Build relationships and deliver superior service
  • Cultivate new business
  • Maintain customer database (CRM software)
  • Continue education in sports industry sales

Qualifications:

  • Minimum of one to two years of experience working in ticket sales for a professional sports team
  • Strong desire to succeed in sales
  • Exceptional work ethic, eagerness to learn, professionalism, and a passion for the sports industry.
  • Competitive nature and a contagious, positive attitude
  • Willingness to train on professional phone sales technique and skills.
  • Strong knowledge of computer programs.
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly goals for calls, appointments and sales.
  • Demonstrated ability to work independently and produce results.
  • Demonstrated flexibility and creative problem solving skills.
  • Ability to provide superior customer service to your clients
  • College Degree
  • Work non-traditional hours, attend all home games and team events

Note: When you apply for this job online, you will be required to answer the following questions:

1. This job requires 1-2 years of successfully selling for a professional sports team. What team(s) have you worked for and what position(s) did you hold?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Manager - Iowa Energy (Des Moines, IA)

Title: Corporate Partnerships Manager

Reports To: Vice President of Sales
 

Description:

Summary: The Corporate Partnerships Manager is responsible for generating leads and closing mid level advertising and sponsorship partnerships for the team as well as handling the activation elements. This person should be an outgoing, energetic and creative sales professional who is a clear self starter with strong relationship skills who will be responsible for the development of corporate marketing partnerships. This sales professional will integrate signage, promotions, internet advertising, hospitality, tickets and all other marketing resources in the development and sale of these corporate marketing relationships.

Essential Duties and Responsibilities include the following :
• Sell new corporate partner relationships

• Develop dynamic sales presentations for new business prospects; design PowerPoint proposals incorporating research of category dynamics and clear understanding of the prospective partner's marketing goals

• Provide accurate, reliable information for sales forecasts and prepare weekly revenue reports

• Manage and ensure fulfillment of all corporate partner programs in association with the department head and sponsor services area

• Establish strong relationships throughout partner companies

• Research and write business action plans to support new business directions

• Other related duties as required

Education and/or Experience:
• Bachelor’s Degree
• Ideal candidate will have at least 2 years of sponsorship or related sales experience
• Strong existing advertising agency and client relationships
• Knowledge of the advertising business preferred
• Excellent people skills, with the ability to interact effectively and in a professional, diplomatic, and mature manner with VIP’s as well as internal and external clients at all levels
• High level of initiative and inner drive
• Candidate must have excellent problem solving skills as well as excellent communication and presentation skills
• The ability to generate new and creative sales ideas
• Candidate must be able to meet tight deadlines and work effectively in a high-pressure environment
• Candidate must be able to work evenings, weekends, and holidays as required.
 

Computer Skills: Proficient in Powerpoint, Word and Excel.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sponsorship sales experience?


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Sales, Service, & Marketing: Ticket Sales
Part Time: Ticket Sales Rep - Los Angeles D-Fenders (El Segundo, CA)

The Los Angeles D-Fenders are the NBA Development League affiliate of the Los Angeles Lakers. The D-Fenders are located in El Segundo and play all of their home games at Toyota Sports Center, the official training facility of the Lakers. The D-Fenders are looking for motivated professional(s) to join our sales staff selling season tickets, partial plans and group tickets to individuals, companies and organizations.

Responsibilities include but are not limited to:

  • Selling a variety of ticket options which include single game tickets, season tickets, group tickets and partial plans whether it be in person or over the phone

  • Make cold calls from lists provided to sell full and partial season ticket packages along with group tickets; generate own leads through referrals, networking and effective research

  • Attend outside events with the purpose of selling ticket packages

  • Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements

  • Contact past customers in order to generate new ticket sales

  • Effectively handle incoming sales calls from prospective customers for all ticket sales products

  • Meet or exceed assigned sales goals for all ticket products

  • Work events and games as assigned to support ticket sales efforts and promotional initiatives

  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

  • Responsible for maintaining a database of contacts, sales contacts, and sales reports

Required knowledge/skills/job qualifications:
 

  • Passion for a career in the sales & sports profession

  • Strong verbal and written communication skills

  • Strong organizational skills, time management skills and attention to detail 

  • Ability to prioritize and manage multiple tasks/projects

  • Ability to take direction without follow up

  • Ability to demonstrate initiative

  • Exhibit good judgment and decision-making skills

  • Ability to work evenings and weekends

  • Previous sales experience

  • Previous experience in a Part Time, Full Time or Internship role in Team Sports considered a plus

  • Ability to work well with teammates in achieving team goals

  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

  • ability to work evenings and weekends

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills
     

  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

  • ability to work evenings and weekends

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills
     

  • All candidates must submit the following

    All offers contingent on satisfactory background check.

  • Your Name

  • Your School/or previous employer

  • Graduation Date

  • Why you are passionate about basketball and sales

  • previous employer references

  •  

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Sales, Service, & Marketing: Ticket Operations
Coordinator, Ticket Operations - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Coordinator, Ticket Operations is responsible for assisting both the Arena and Grizzlies Box Office Managers with all assigned duties, including will-call, ticket sales, information calls through main box office line.


 

Essential Duties & Responsibilities

  • Receive and process counter, phone, and internet ticket orders to customers using both the Ticketmaster and Archtics ticketing systems;
  • Main Liaison with Ticket Sales and Service Representatives;
  • Process Group and VIP Orders from Sales Representatives;
  • Process season ticket and plan payments;
  • Insure accurate recording of payment and ticket information;
  • Provide weekly receivables reports to Management;
  • Work directly with Account Representatives in ensuring full and timely payment on all accounts;
  • Reconcile all end of day sale receipts;
  • Process and Distribute Will-Call;
  • Update and edit arena message boards;
  • Prepare sales updates for show promoters;
  • Assist Arena Box Office Manager with non-Basketball events;
  • Assist Grizzlies Box Office Manager with all Basketball events;
  • Participates in various special events and promotional activities for the box office, as required;
  • Assist with Customer Service issues during events;
  • Accepts upon rotation, additional event responsibilities;
  • Other duties as assigned.

Skills, Experience & Abilities

  • High school diploma or GED;
  • At least two years of box office experience;
  • Archtics and Ticketmaster systems experience;
  • A positive commitment to providing exceptional customer service to all FedExForum patrons;
  • Cash handling/reconciling experience;
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook;
  • Strong communication skills, both verbal and written, and exceptional inter-personal skills;
  • Highly organized  and detailed with good coordinating and project management skills;
  • Ability to work independently and effectively in a high pressure environment;
  • Must be able to work evenings, weekends and holidays, as required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is the highest level of education completed?
3. How many years of experience do you possess?
4. How many years of experience do you have working with Archtics and Ticketmaster systems?
5. What is your current salary?
6. What are your salary requirements?


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Sales, Service, & Marketing: Marketing
VP, Marketing Strategy - Memphis Grizzlies (Memphis, TN)

Position Purpose

The VP, Marketing Strategy is responsible for developing and implementing the Strategic Marketing Plan – including strategic tactics for renewing season tickets, selling new season ticket plans, mini-plan sales, group sales, and single-game sales for Memphis Grizzlies games - and all ticket sales for FedExForum concerts and events.  The VP is also charged with growing our digital footprint through growing our opt-in databases for e-marketing and our mobile app, viewership on websites (Grizzlies and FedExForum) and through introducing enhancements to existing channels and new consumer facing technologies that drive engagement.  The VP is also responsible for developing KPI’s, tools and methodologies for measuring the effectiveness of all facets of our marketing efforts.

Essential Duties & Responsibilities

  • Develops an annual Strategic Marketing Plan to meet the financial objectives of the organization (both driving revenue and adhering to annual marketing strategy budget);
  • Manages the day-to-day operations of the Strategic Marketing Department and collaborates with Brand and Content Marketing to ensure all communication vehicles are consistent in look, tone, content and quality per brand standards;
  • Works closely with Ticket Sales and Services, Ticket Operations, Brand, Content Marketing, Communications and Broadcast, and Partnership Marketing to maximize revenue generating opportunities and support renewal and branding initiatives;
  • Manages the tactical execution of communicating all marketing messaging through all channels - including media buying (traditional and digital), printed collateral, broadcast, website, email and social media messaging, etc.;
  • Develops and implements digital advertising campaign strategy;
  • Engages with Business Analytics team to grow and understand all consumer data (CRM/data warehouse) – develops KPI’s for measuring marketing effectiveness;
  • Collaborates with Brand and Content Marketing on the production of promotional and sales collateral materials across multiple channels;
  • Manages annual budget and hires, mentors and supervises Marketing Strategy staff;
  • Assists in developing marketing content with the VP, Brand, Content Marketing and Communications;
  • Other related duties as required.

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s degree in marketing or communications or equivalent education and/or experience
  • Seven years of experience in a senior marketing communications role;
  • Five years of experience developing and executing a comprehensive marketing plan and program, both short and long term, utilizing traditional and digital channels to drive revenue growth – with an emphasis on data driven strategies;
  • Flexibility in terms of handling a variety of assignments under tight deadlines while maintaining a strong focus on branding, consistency and quality
  • Independent, creative problem-solver
  • Highly organized, motivated and responsible with good time and project management abilities
  • A collaborative team player with excellent interpersonal skills and a strong customer service orientation
  • Superb written and oral communication ability as well as excellent analytical and interpersonal skills
  • Must possess the ability to develop key messages and craft concise communications
  • Outstanding leadership skills and the ability to manage professional and support staff members as well as advise senior level executives
  • Proven ability to build a cohesive team and execute marketing/sales programs
  • Must be self-motivated, analytical, outgoing and possess a sense of humor that will contribute to a positive work environment
  • Proficiency in using Microsoft Word, Excel and the internet

Preferred:

  • Sports and entertainment experience preferred;
  • Knowledge of and passion for NBA Basketball.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Sales & Marketing Management
Manager/Director, Youth Basketball Programming - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Manager/Director, Youth Basketball Programming is responsible for regional and statewide growth of all revenue generating youth basketball programs – including Jr. Grizzlies Leagues, Camps, Clinics and Tournaments – resulting in increased registration and participation.

 

Essential Duties & Responsibilities

  • Initiates and fosters relationships with youth basketball influencers in the state and region, with an eye towards leveraging those relationships to grow Grizzlies basketball programming.
  • Creates structure through a centralized organization for all Grizzlies youth basketball initiatives.
  • Identify growth opportunities for Jr. Grizzlies youth basketball leagues in the state and region with youth organizations, schools, churches, rec centers, etc.
  • Acts as primary point of contact with League Directors relative to logistics, ticket sales and marketing to grow participation in each League.
  • Hires and supervises/or contracts with Camp Directors and coaches throughout the state and region to grow the number of Camp opportunities and camper registrations.
  • Ensures that the highest standards are met relative to the safety of all campers, and the quality of coaches and overall camp experience is maintained throughout all Grizzlies camps.
  • Develops and implements a plan to host tournaments locally and regionally utilizing the Grizzlies marketing reach and League/Camps participant lists – including the potential to host tournaments at FedExForum.
  • Responsible for maintaining a Master Youth Basketball Programming calendar, handles all scheduling, and captures/reports on all KPI’s relative to youth basketball participation to the NBA.
  • Manages Youth Basketball budget and provides accurate and timely reporting regarding revenue and expenses, and recent sales activity.
  • Works closely with the Coordinator of Youth Sports in Community Engagement to leverage all opportunities to promote the Grizzlies, clinics and youth basketball.
  • Works with Partnership Marketing to identify prospects and activation ideas for existing and prospective sponsors of our Youth Basketball Programs.
  • Works closely with ticket sales and operations relative to ticket sales and distribution for all programming.
  • Work with other departments (PR, Marketing, Broadcasting, Digital) to publicize Grizzlies Youth Basketball programs through various marketing and promotional channels.
  • Represents the Grizzlies at youth basketball-related community events and speaking engagements.
  • Responsible for promoting the Grizzlies brand at all times.
  • Other related duties as required.

Required Skills, Experience and Abilities

  • College degree or equivalent experience preferred
  • 2-3 years of sales experience preferred
  • Possess a strong working knowledge of the game of basketball, as well as a passion and dedication for youth sports
  • Experience managing youth sports camps preferred
  • Ability to develop relationships with local and state youth basketball programs 
  • Great interpersonal skills and talent for communicating clear and effective messages with a variety of different constituencies and groups
  • Highly organized, self-motivated, goal-oriented and responsible - with good time and project management abilities
  • Ability to write reports and develop business/sales plans
  • Must have own transportation and be able to work evenings and weekends as required – willing to travel regionally (up to 50% of the time)
  • Proficiency in using Microsoft Word, Excel and the internet

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Sales Associate - Milwaukee Bucks (Milwaukee, WI)

Position Overview
The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the Bucks leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up-selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

  • Conduct in-arena appointments and tours of the BMO Harris Bradley Center to assist in closing new business and developing new relationships.

  • Work different Milwaukee Bucks events and games as assigned to support ticket sales efforts and promotional initiatives.
     

Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral.

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


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Sales, Service, & Marketing: Marketing
Senior Manager, Marketing - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview: This position will assist the Senior Director in the development of the overall marketing and advertising strategies for Monumental Sports Network and the SVOD platform.  They will lead the execution and implementation of marketing campaigns, which includes TV, Radio, Print, Digital, Email, OOH etc. 

Responsibilities:

  • Manage creative development, assignments and execution of marketing materials with the internal creative team. 
  • Ensure creative campaigns are on strategy and meet established goals.
  • Work closely with Content and Programming to align marketing initiatives with their schedule.
  • Develop production and project tracking schedules for creative assignments.
  • Utilize fan insights and metrics to help guide marketing messaging, prioritization and optimization.
  • Manage in-house assignments and collaborate on external agencies media plan.
  • Help track and organize delivery of creative assets in support of projects, campaigns and platforms.
  • Work closely with media agency and internal groups to ensure that creative and media units align and material due dates are met.
  • Implement campaigns as part of an integrated communication strategy.  
  • Review creative to determine brand alignment and consistency.
  • Manage email/newsletter correspondence with subscribers and non-subscribers.
  • Establish relationships with key personnel within the larger MSE organization and external agency.
  • Learn and manage the marketing budget process and invoices for all projects.
  • Assist with ideas, execution and brand integration with Marketing events to get subscribers to Monumental Sports Network SVOD platform
  • Communicate market trends and industry shifts, including implications for Monumental Sports Network.
  • The group is an internal start-up, so a willingness to ID and solve other issues that come up is important.

Qualifications:

  • Bachelor’s Degree.
  • Ability to cultivate strong relationships.
  • Expertise in efficiently managing projects by adhering to timelines, due dates, budgets, and other key deliverables. 
  • Skill at handling project responsibilities including status reports, invoicing and budget reconciliation.
  • Ability to work under demanding deadlines and within a fast-paced environment.
  • Details oriented self-starter.
  • Demonstrated ability to prioritize and execute work plans.  
  • Experience working with creative and/or media agencies. 
  • Solid understanding of creative and production processes.
  • Solid understanding of traditional and non-traditional media landscape.
  • Strong organizational, problem solving and decision making skills.
  • Acute attention to detail.
  • Exceptional interpersonal and communication skills.
  • Independent and self-motivated.
  • At least 5+ years of experience in the sports, entertainment, agency or media industries.
  • At least 3+ years of experience in working with advertising and media agencies.

 


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Northern Arizona Suns D-League (Prescott Valley, AZ)

Job Purpose

As a member of the Northern Arizona Suns(NAZ) Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
  • Previous Sports Experience a plus

Working Conditions and Physical Demands

  • Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
  • Traditional hours to be expected with occasional evenings and weekends on non-game days.
  • Ability to attend all home games

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Northern Arizona Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Activation Manager - Phoenix Suns (Phoenix, AZ)

Job Title

Activation Manager

Job Purpose

Oversee all aspects associated with the implementation, activation, reporting and delivery of assigned marketing partnership agreements.  Responsible for the day to day management of select partnership accounts as well as the ability to identify and respond to changes in partner objectives as necessary.

Primary (Essential) Duties 

  • Directly supervise the activation of contracted marketing partnerships
  • Manage sponsor expense in accordance to budget
  • Participate in strategic planning to meet sponsor goals / objectives
  • Leads specific projects as assigned
  • Make decisions on behalf of marketing partnerships to best activate a contractual partnership
  • Completely activate all elements included within assigned marketing partnership agreements to be compliant with contractual obligations
  • Establish and maintain continued communication with key marketing and activation contacts to ensure a sound understanding of expectations for the marketing partnership
  • Capture all marketing partnership delivery in an accurate, organized and timely manner to be included in proof of performance reports such as:
    • Partner/Event “One-Sheet Recaps”
    • Partnership “Case Studies” or “Best Practices”
    • Monthly Partnership Updates
  • Assist in Game Operations and Special Occasions for all events that feature assigned marketing partnership elements to ensure objectives are met
  • Manage partnership engagement in departmental suite/hospitality area during select games
  • Identify new and effective solution-based concepts in conjunction with assigned marketing partners to maximum partnership return on investment
  • Work in conjunction with assigned Sales Representatives to identify and generate incremental revenue opportunities for current marketing partners
  • Assist assigned Sales Representatives in all facets of renewal efforts including strategy, research, creative, and development of content for renewal presentations
  • Assist with renewal presentation when appropriate

Additional Responsibilities/Non-Essential Duties

  • Compiles and communicates the department’s photo requests on a game by game basis
  • Manages digital signage inventory and rotation formats on a game by game basis
  • Responsible for FSA traffic management and OTA scheduling (interim responsibility)

Knowledge, Skills and/or Abilities

  • Must have basic understanding of MS word, power point and excel
  • Excellent customer service skills
  • Strong interpersonal skills and ability to problem solve
  • Strong verbal and written communication skills
  • Positive attitude and strong work ethic
  • Ability to multi-task and handle a variety of responsibilities

Experience/Education Requirements

  • College degree- BA/ BS or equivalent experience

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings,  and some holidays to meet business needs
  • Must be able to lift at least 25 pound boxes
  • Extended standing during games and events
  • Must be comfortable in a crowd of people, loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about any previous activation/sponsorship experience that you have.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

 Job Purpose

The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

Primary (Essential) Duties

• Utilize CRM management system to track and report progress of relationships with all portfolio accounts
     o Minimum of 50 unique touchpoints each day
     o One unique touchpoint per account every two weeks as marked in CRM
• 1.5 hours of combined inbound and outbound duration daily
• Attend 1 appointment per day
• Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
• 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
• Return all phone/e-mail within 24 hours
• Attend all member events
• Work Service Table at 44 Suns and 18 Mercury games per season
• Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

Knowledge, Skills and/or Abilities

• Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
• Successful candidates will display the highest levels professionalism, pride, and work ethic
• Strong communication skills, positive attitude, and an eagerness to learn are a must
• Provide excellent customer service skills
 

Experience/Education Requirements

• College degree or equivalent experience preferred.

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Must work all 44 Suns and 18 Mercury home games
• Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


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Sales, Service, & Marketing: Ticket Sales
Director, Membership Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Title:

Director-Membership Sales

Job Purpose

As the Director of New Membership Sales you’re responsible for all sales of New Memberships (Season Tickets) for Suns and Mercury. You will be asked to build a Business Plan and execute the new membership sales campaign for both properties. Also, you’re responsible for leading the strategy around recruiting, training and developing our New Business Team and Season Sales staffs. In addition, you are tasked with taking the lead on in game selling, and running new sales events.

Primary (Essential) Duties:

  • Recruit, hire, train, coach & develop a staff of Account Executives & Sales Consultants
  • Attend appointments with staff in an effort to help drive new & retain revenue
  • Execute training exercises and activities on a daily/weekly basis
  • Lead sales phone calls for your reps in an effort to train them on best practices
  • Attend all Suns & Mercury games & handle all in game sales related activities
  • Responsible for researching and recommending new sales events
  • Attend team and community events for the purpose of maximizing sales opportunities
  • Assist in the production of all support materials for sales department.
  • Cross-training of other departments on sales related initiatives
  • Staff all sales tables & rep assignments for game and non-game day events

Knowledge, Skills and/or Abilities:

  • Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
  • Basic understanding of advanced analytics & variable pricing preferred
  • Ability to present in front of large audiences preferred
  • Passion for seeing others succeed, and growing careers
  • Passion for sports ticket sales a must
  • Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
  • Strong communication skills, positive attitude, and an eagerness to learn are a must.
  •  Excellent relationship building skills
  • Ability to work as a team player
  • Desire to manage & lead a team a must
  • First class recruiter

Experience/Education Requirements:

  • Minimum of 4 years sports ticket sales/service related experience
  • Minimum of 2 years sales management experience
  • Bachelor’s degree or equivalent experience required

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, and  some holidays to meet business needs
  • Must be available for all Suns and Mercury home games, along with outside appointments and events as scheduled
  • Reliable transportation to attend out of office appointments preferred

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


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Sales, Service, & Marketing: Game Operations/Presentation
Game Entertainment Coordinator - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Assist in the direction and production of all Phoenix Suns, Phoenix Mercury and Arizona Rattlers games and select Talking Stick Resort Arena events.  

Primary (Essential) Duties 

  • Lead stage manager for all games
  • Direct select Phoenix Mercury games (and other events)
  • Maintain game calendar and serve as a liaison between Game Entertainment and Group Sales
  • Assist in the scheduling and game night assignments for the Phoenix Suns and Phoenix Mercury Ball Kids
  • Assist in the hiring of game night performers and Ball Kids, including payroll, new-hire paperwork and training
  • Assist with prop creation for in-game sponsor contests
  • Maintain/organize storage cage for all game props
  • Assist in generating new ideas for contests, both live and video
  • Schedule and coordinate Sol Patrol practices, game schedule and outside appearances
  • Assist in preparation of all performance team auditions
  • Assist in coordinating performance teams promotional appearances; communicating appearance dates,    times, etc. to performers
  • Attend all home games and select appearances to ensure quality of performance and execution
  • Assign game night staff responsibilities for each home game
  • Have an understanding of each performers/staff responsibility for a game

Knowledge, Skills and/or Abilities

  • Video producing skills preferred
  • Detail oriented with excellent organizational skills
  • Excellent administrative and time management skills
  • Ability to meet tight deadlines and work effectively in a high pressure environment
  • Excel at directive communication
  • Excel at motivating staff/performers and leading by example

Experience/Education Requirements

  • Bachelor’s degree or equivalent experience required
  • At least 2 years of experience as a stage manager for a live sporting event
  • At least 2 years of experience in producing/directing an in-arena sporting event

Working Conditions and Physical Demands

  • Flexibility with an often-evolving schedule of events, appearances, and games to include weekends, evenings, some holidays and some overtime to meet business needs.
  • Expected to attend all home games and select appearances

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2 years of experience as a stage manger for a live sporting event? Explain.
2. Do you have at least 2 years of experience producing/directing an in-arena sporting event? Explain.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

  • Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
  • Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)

Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

Primary (Essential) Duties

  • Making sales calls from territory and category lists to area organizations and follow-up as necessary
  • Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
  • Contacting qualified and unqualified sales leads for new group and season sales
  • Managing and servicing existing group accounts
  • Handling customer service and ticketing issues of assigned group customers
  • Prospecting for new group clients
  • Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

  • Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience 
  • At least one year of sales experience in a fast pace environment
  • Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
  • Expected to work a majority of events/games.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
• Proven track record of 1-2 years of high level sales success
 

Working Conditions and Physical Demands

• Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
• Traditional hours to be expected with occasional evenings and weekends on non-game days.
• Ability to attend all home games
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Game Operations/Presentation
Game Entertainment Manager - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

 Job Purpose

Assist in the direction and production of all Phoenix Suns, Phoenix Mercury and Arizona Rattlers games and select Talking Stick Resort Arena events.  

Primary (Essential) Duties

  • Use invention, imagination, originality and talent for show direction and production of all Phoenix Suns, Phoenix Mercury, Arizona Rattlers  and select Talking Stick Resort Arena events
  • Implements in-arena sponsor promotions.
  • Coordinates game day logistics such as video, music and stage management
  • Implement unique ideas to enhance game day experience to maximize value for fans and sponsors
  • Work with Marketing Partnerships on sponsor activation elements, concourse table assignments and promotions
  • Organize and plan for each home game and entire season strategy
  • Assist in the production of in-arena videos and graphics
  • Assist in assigning production lists to SunsVision Producers and Editor
  • Work with other departments within the company to coordinate outside events and promotions
  • Assist in the hiring of performers/game night staff for each team
  • Coordinate Suns and Mercury performer appearances
  • Manage payroll for Suns, Mercury and Rattlers performers
  • Assist with the scheduling of National Anthem performers, Honor Guards and halftime acts to perform at games
  • Help to create and modify new and existing props to be used at Suns and Mercury games
  • Have a complete understanding of each performer and staffs responsibilities for each game
  • Attend all home games and select appearances to ensure quality of performance and execution
  • Idea generation for elements that can enhance the in-arena experience

Knowledge, Skills and/or Abilities

  • Video producing skills preferred
  • Music editing skills preferred
  • Chyron Generator skills a plus
  • Strong writing skills preferred
  • Have an ever-evolving understanding of the industry and market, maintaining current trends throughout the league
  • Detail oriented with excellent organizational skills
  • Excellent administrative and time management skills
  • Ability to meet tight deadlines and work effectively in a high pressure environment
  • Excel at directive communication

Experience/Education Requirements

  • At least 3 years of experience in directing/producing an in-arena sporting event
  • Previous NBA experience highly preferred
  • Bachelor’s degree or equivalent experience

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, and some holidays to meet business needs
  • Must be able to work all home games and select appearances

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.                               

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of experience in directing/producing an in-arena sporting event? Explain.
2. Do you have any previous NBA experience? Explain.


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Sales, Service, & Marketing: Corporate Sponsorship Sales Department Management
Corporate Partnership Sales Director - Sacramento Kings (Sacramento, CA)

Capsule Position Description:  Creates and brokers integrated Corporate Partnerships for the Sacramento Kings and the new Golden 1 Center.  These partnerships will be multi-year agreements and focused on the unique objectives and priorities of each individual partner. 

Key Responsibility Areas (KRA’s):

  1. Prospect new business within assigned categories.
  2. Build relationships with potential customers in person and over the phone including cold calling, setting discovery meetings and potential partner presentations and proposals.
  3. Negotiates and finalizes the contractual process.
  4. Pro-actively provide service to partners and potential partners by identifying, addressing and exceeding expectations while maximizing value and ensuring return on objectives.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

·         Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

·         Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

·         Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

·         Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.  Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them.  Open to changes and new innovations and works to ensure the success of such changes and innovations.  Eagerness to break new ground and pursue continuous improvement.

Technical Expertise:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Self-starter with a positive attitude;

·         Demonstrated ability to identify potential prospects

·         Demonstrated ability to ask questions to determine the objectives of potential partners

·         Demonstrated ability to overcome objections

·         Demonstrated ability to connect potential partner objectives with assets/solutions that will meet those objectives

·         Demonstrated ability to close deals

·         Commitment to teamwork;

·         Excellent communication skills;

·         Customer Service orientation. 

Computer Skills                                             

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, and Outlook and ability to learn the use of ticket computer programs.

Education and/or Experience

·         BA/BS preferred.  Five to seven years of successful partnership sales experience, preferably in the sports or entertainment industry. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Tell me about your previous Corporate Partnerships sales experience?
3. What are your salary requirements?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Vice President of Corporate Partnerships - Texas Legends (Frisco, TX)

Description:

This position requires a dynamic, professional, energetic, creative sales leader with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. This position represents one of the key sales roles within the framework of the franchise structure, responsible for helping the franchise meet its financial goals while delivering the highest level of customer service possible.


Responsibilities include:


• Responsible for solicitation, presentation and procurement of annual sponsorship sales.
• Responsible for the direct sales of partnership and advertising packages that may include the following: stadium signage, tickets, group hospitality, parking, merchandising opportunities, promotions, radio, internet and game program advertising, events, and others elements.
• Responsible for generating and developing new business through leads lists, name collection activities, cold calls, networking events, speaking engagements, etc.
• Maintain a high standard of integrity during the sales and service process with each Corporate Partner or potential Corporate Partner.
• Assist in the fulfillment aspect of all partnership accounts.
• Keep accurate sales files, customer services files, call reports, appointment schedule reports, and prospect reports
• Maintain weekly communication on all activity reports.
• Prepare sales proposals.
• Follows and ensures implementation all team sales programs.
• Assist with the development of team sales databases.
• Assist with the sales campaigns.
• Works with Corporate Partner Services and Event Services to implement sales themes, promotions, and events.
• Learn partner objectives, sales, marketing & community development initiatives as well as hot buttons related to partner needs, wants and likes and dislikes.
 

Ideal Candidate will be:


• Professional, aggressive individual willing to lead by example.
• Highly motivated with a desire to break new ground in the NBA Development League
• Comfortable and confident on the phone or in individual/group presentation settings.
• Strong communication and computer skills (Microsoft Word, Excel and Powerpoint preferred).
• Detail-oriented and organized; ability to handle several projects at once.
• Documented sports sales experience (minimum of 2-3 years) with a collegiate, minor league and/or professional sports team is preferred.
• Passionate about basketball and willing to promote the product throughout the marketplace.
• Has excellent listening and relationship selling skills.
• Available to work long hours, weekends and/or holidays.


Benefits include:


• Competitive health and dental coverage.
• Commission structure.
• Position is dependent upon level of experience.
 


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)

Job Description:

The Account Executive Season Subcription Sales is responsible for selling season subscription and partial season subscription plans for MSG’s three sports franchises – the Knicks, the Rangers and the Liberty. Account Executive will maximize subscriptions revenues for MSG Sports franchises through year-round direct sales efforts to obtain new subscription and partial subscription accounts as well as develop new streams of revenue through creative interpretation of company assets or potential new assets, programs or events. In addition, the Account Executive will execute sales plans and generate revenues for other specific MSG sports and entertainment properties, particularly “VIP” programs.

Job Qualifications:The ideal candidate will have experience in a sales environment, preferably within the sports or entertainment industry. The candidate will be expected to maximize revenue generation through year round direct sales efforts to sell season subscription and partial season subscription plans. The candidate will also be expected to cultivate new business opportunities and new revenue streams through the creative use of marketing, promotions, special events; etc. Must have familiarity and skill in handling client service issues as well as managing affairs with potential new corporate, group, and personal clients from the general public. Strong relationship building abilities and communication skills a must. Ability to operate specific ticketing and database management systems a plus. Technical proficiency with PC’s, MS Office (Excel, & Power Point) is required.


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Sales, Service, & Marketing: Database Marketing/Analytics
Business Intelligence Architect - Utah Jazz (Salt Lake City, UT)

The Larry H Miller Sports & Entertainment Group has an immediate opening for a BI Architect.  The Individual must demonstrate deep knowledge of an Active Data Warehousing environment. Candidate will be responsible for designing, developing, testing implementing and supporting complex ETL processes. Must be able to understand and analyze requirements and develop, deploy and configure ETL packages. The developer will use their experience to implement robust, maintainable solutions that meet business requirements. 

Essential Functions/Responsibilities:

  • Solidify and extend existing ETL Processes and Framework.
  • Design ETL jobs, and reusable components to implement specified business requirements
  • Troubleshoot and optimize ETL code; interpret ETL logs, perform data validation, dissect code, understand the benefits and drawbacks of parallelism, apply best practices using change data capture, expressions, scoping of variables, commonly used transforms, event handlers and logging providers, understand and optimize the surrogate key generation and inconsistent data type handling.
  • Create technical specifications documents and design process diagrams.
  • Process design according to current industry best practices
  • Establish standards to be used by the team members.
  • Collaborate with other team members to develop and enhance deliverables.
  • Develop functional specifications for data acquisition, transformation and load processes.
  • Stay abreast of architectural/industry changes.
  • Develop scripts for data file processing and process integration tasks.
  • Define job parameters, reference lookups, filter criteria.
  • Conduct code reviews and participate in technical design.
  • Conduct performance analysis and optimize scheduled jobs, custom SQL and T-SQL jobs.
  • Prepare unit test, integration test plan documents and perform unit test, system integration test; document test results.
  • Support BI Team during functional, UAT, regression, and performance testing.
  • Manage data replication from various data sources.
  • Create jobs that will pull data from a variety of databases and flat files
  • All other duties as assigned

Required Skills:

  • 5 years' experience implementing ETL for Data Warehouse and Business Intelligence solutions
  • 10 year experience in RDBMS design and development, and performance tuning
  • Deep familiarity with database technologies
  • Minimum 3 years with ETL tool (SSIS, Informatica, Etc.)
  • 5 years' experience with scheduling ETL jobs using a scheduling tool
  • Ability to read and write effective, modular, dynamic (parameterized) and robust code, establish and follow already established code standards, and ETL framework
  • Excellent troubleshooting & optimization skills: interpreting ETL logs, performing data validation, dissecting code, understanding the benefits and drawbacks of parallelism, experience with change data capture, using expressions, scoping of variables, commonly used transforms, event handlers and logging providers, ability to understand and optimize the surrogate key generation and inconsistent data type handling.
  • Understanding fuzzy grouping, fuzzy lookup transforms, term extraction and term lookup transforms, import and export column transforms
  • Experience in performance tuning, deploying and administering ETL packages, proficient in utilizing scripting.
  • Experience to design jobs that can be easily promoted from one (Dev) environment to another (Test or Prod) seamlessly, without modification.
  • Ability to create ETL specifications, unit, and system integration test cases
  • Clear understanding of ETL best practices
  • Error handling, error propagation and email notification
  • Ability to capture and research issues and bugs, build sample test jobs that recreate a bug, and troubleshoot the ETL until successful issue resolution.

Required Experience:

  • Strong analytical and problem solving skills
  • Ability to work independently and as part of a team
  • Bachelor Degree in Information Systems or related discipline preferred. (Or equivalent work experience)
  • Industry-related certifications (MCITP, MCSE, MCDBA, etc.) a plus
  • Experience writing ETL jobs from Oracle, SQL Server, MySQL, Postgres, and CSV files

Language Skills

  • Must be able to communicate in English

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