Current available jobs in Sales, Service, & Marketing:


» ACCOUNT EXECUTIVE - Atlanta Dream (Atlanta, GA)
» Part-Time Flight Crew - Atlanta Hawks Basketball Club (Atlanta, GA)
» Coordinator, Corporate Partnership Activation - Atlanta Hawks Basketball Club (Atlanta, GA)
» Manager of Inside Sales - Charlotte Hornets (Charlotte, NC)
» D-League Director of Ticketing - Chicago Bulls (Hoffman Estates, IL)
» Chicago Sky Marketing Partnership Internship - Chicago Sky WNBA (Skokie, IL)
» Director of Marketing - Dallas Mavericks (Dallas, TX)
» Corporate Account Executive - Dallas Mavericks (Dallas, TX)
» Premium Account Executive - Denver Nuggets (Denver, CO)
» Account Executive - Corporate Sponsorship - Fort Wayne Mad Ants (Fort Wayne, IN)
» 2016 Spring/Summer Sales & Marketing Internship - Grand Rapids Drive (Grand Rapids, MI)
» Greensboro D-League - Manager of Marketing and Game Presentation - Greensboro Swarm (Greensboro, NC)
» Corporate Sales Manager - Houston Rockets (Houston, TX)
» Group Events Specialist - LA Clippers (Los Angeles, CA)
» Account Executive, Group Sales - Memphis Grizzlies (Memphis, TN)
» Director, Development - Memphis Grizzlies (Memphis, TN)
» Event Coordinator - Memphis Grizzlies (Memphis, TN)
» Digital Marketing & Email Coordinator - Memphis Grizzlies (Memphis, TN)
» Account Executive, Lynx Sales and Service - Minnesota Lynx and Minnesota Timberwolves (Minneapolis, MN)
» Inside Sales Associate - Minnesota Timberwolves (Minneapolis, MN)
» Senior Development Coordinator - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Development Team Sales - Oklahoma City Blue (Oklahoma City, OK)
» Ticket Sales Representative - Orlando Magic (Orlando, FL)
» Digital Web Developer - Philadelphia 76ers (Philadelphia, PA)
» Manager, Membership Sales - Phoenix Suns (Phoenix, AZ)
» Activation Assistant - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Ticket Service Representative - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Night Sales Consultant - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Senior Manager, Customer Insights & Research - Sacramento Kings (Sacramento, CA)
» Box Office Associate - Seattle Storm (Seattle, WA)
» Marketing & Promotions Associate - Seattle Storm (Seattle, WA)
» Graphic Artist/Programer - Spurs Sports and Entertainment (San Antonio, TX)
» Manager Event Presentation Westchester Knicks & New York Liberty - The Madison Square Garden Company (New York, NY)



Sales, Service, & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - Atlanta Dream (Atlanta, GA)

ATLANTA DREAM ACCOUNT EXECUTIVE

JOB DESCRIPTION

Title:                     Atlanta Dream Account Executive

Department:      Atlanta Dream Ticket Sales & Services

Reports to:          Director of Ticket Sales and Service

Type:                     Exempt, Full-Time

SUMMARY

The Atlanta Dream Account Executive is responsible for driving revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals, and local group/organizations. Account Executives achieve their goals by phone prospecting, setting outside and inside appointments, hosting in-arena tours, participating in sales/promotional events and prospecting at Dream home games as well as internal/external events. Also responsible for delivering exceptional customer service, updating and maintaining account records and other duties assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sell season & partial season tickets and other ticket products.

  • Meet and exceed the required outbound call effort to generate sales.

  • Achieve and succeed monthly and annual revenue goals.

  • Generate prospective customers through cold calls, networking and obtaining referrals from existing customers

  • Work all Atlanta Dream home games, as well as team and community events for the purpose of securing ticket sale opportunities.

  • Service the needs of each existing account, while building relationships to provide excellent customer and renew each season ticket and group account.

  • Maintain computerized records of all clients and prospects with our CRM system.

  • Assist customer service efforts during renewal campaigns.

  • Become knowledgeable in pricing, discounts, promotions and Dream policies and procedures.

Supervisory Responsibilities

This position will not have managerial responsibilities.

Qualifications and EXPERIENCE

  • College degree required

  • Three to five years of successful work experience, preferably in the sports or entertainment industry

  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred

  • Possess excellent customer service skills

  • Great professional phone sales technique and skills

  • Must be able to manage schedule to achieve daily goals for calls, appointments and sales

  • Proficient with Archtics and TicketMaster ticketing systems, or a similar ticketing system

  • Handle problems and customers in an efficient and courteous manner

  • Possess strong communication skills, both verbal and written, and exceptional interpersonal skills

  • Excellent organization skills and attention to detail

  • Ability to work with a team.

  • Be able to work a flexible schedule, including nights, weekends, and holidays

  • Proficient in Database Applications, Microsoft Word, Excel and Outlook

  • Knowledge of and passion for Dream/WNBA preferred

Required Questions (answer in cover Letter)

  1. Yes/No: I have previous ticket sales experience.

  2. Yes/No: I have played basketball in high school or college.

  3. Yes/No: I have one year of general sales experience.

  4. Yes/No: I have previous ticketmaster and archtics experience.

Certifications, Licenses or Registrations

As needed to meet education and/or experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous ticket sales experience.
2. Yes/No: I have played basketball in high school or college.
3. Yes/No: I have one year of general sales experience.
4. Yes/No: I have previous ticketmaster and archtics experience.


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Sales, Service, & Marketing: Fan Development
Part-Time Flight Crew - Atlanta Hawks Basketball Club (Atlanta, GA)

THE ROLE:  This is a part-time seasonal position within the Atlanta Hawks Fan Experience Department. The Hawks are looking for positive and upbeat candidates to join the Hawks Flight Crew.  Members of the Flight Crew are tasked with uniting and empowering people to create extraordinary moments for those guests they encounter both in and out of Philips Arena with southern hospitality.  During the NBA season, the Flight Crew will energize the crowd and help enhance fan experiences at all Hawks home games.   Aside from in-game duties, the Flight Crew serves as brand ambassadors at various events around metro Atlanta, including fairs, festivals, races, sponsor/partner events, and more.

RESPONSIBILITIES:

  • Create a fun, loud, and positive atmosphere during all Hawks home games by interacting with fans, tossing giveaways to the crowd, encouraging fans to make noise, and more.
  • Promote the Atlanta Hawks at various events throughout the season, including fairs, festivals, sporting events, parades, concerts, and more.
  • Interact with fans of all ages to educate/inform the community of the Hawks messages (ticket updates, ticket offers, team information, playoff information, etc.).
  • Responsible for set-up and teardown of all out of arena and in-game Flight Crew events.
  • Assist with organization and maintenance of the marketing storage unit.
  • Responsible for data cultivation through online entries.

QUALIFICATIONS:

  • Ability to work remaining Atlanta Hawks home games (report time ise will be of 3 hours prior to tip off, dismissal time is will be of 1 hour after the completion of the game)
  • Must have a driver’s license and reliable transportation
  • Knowledge of the NBA, specifically the Atlanta Hawks Basketball Club
  • Experience with event/game promotions preferred
  • Punctual, professional and mature demeanor a must
  • Strong interpersonal and communication skills
  • Outgoing and engaging personality

*** All selected candidates will be asked to attend a formal audition. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work all Hawks home games?
2. Describe a time you helped make a memory for someone else.
3. How would you define southern hospitality?
4. What can you bring to this role that would help elevate the game experience?
5. What sets you apart from other applicants?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Coordinator, Corporate Partnership Activation - Atlanta Hawks Basketball Club (Atlanta, GA)

RESPONSIBILITIES:          

  • Develop and provide solution based platforms and strategies to increase partner’s competitive edge
  • Understand how to highlight corporate brand strategies & objectives with the goal of growing business
  • Become an integral part of the sales cycle of growing overall team revenue by collaborating on creative ideation to generate unique and compelling concepts for our partners as they activate in the Atlanta community
  • Develop ways to amplify our partner’s brand as we generate examples of NBA best practices
  • Foster long-term relationships with key accounts while creating a path to renew annual business
  • Oversee timely utilization of sponsorship assets and/or make goods throughout the year
  • Strategically manage multiple brands in order to differentiate business tactics
  • Establish ROI measurement metrics for each account in order to validate successes or needed focus
  • Review annual reports and other data to better understand brand positioning, goals and objectives
  • Research and develop opportunities to strengthen existing contractual assets which could eventually lead to upsell opportunities based off significant results of driving traffic and increasing revenue
  • Provide sales and executive leadership team with partner executive summary prior to renewal period including best suggestions on how to financially grow the business
  • Maintain daily client relationships with external agencies and brand contacts while providing all contractual elements flawlessly and in a timely manner
  • Manage account budgetary boundaries while building opportunities for growth and success
  • Understand category or brand competitors in order to provide suggestions and solutions on how to make each partner break through the clutter
  • Assist department with production and execution of partner reviews
  • Interface with other internal departments to ensure turnkey execution of brand goals and objectives
  • Collaborate with partners and internal departments to develop compelling retail and in-arena promotions while focusing on traffic drivers, brand awareness and ROI
  • Assist team with fulfillment of departmental specialties such as digital – web/social, print publications, tickets, hospitality, etc.
  • Assist with game night duties including hosting the corporate partner suite, screening in-game promotions and assisting with partner activations and entitlement nights
  • Perform other duties as assigned

QUALIFICATIONS:

  • Bachelor’s degree in Business or a relevant field highly preferred
  • Three years client service/activation preferred
  • Must have previous experience in account management and client relationships
  • Excellent organizational and communication (verbal & written) skills a must; must be able to professionally interact with all levels of the organization
  • Must be able to work a flexible schedule including nights, weekends and holidays
  • Must possess superior project management skills
  • Must be proficient in Microsoft Office applications
  • Must be able to work independently and in a team environment

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Sales, Service, & Marketing: Ticket Sales
Manager of Inside Sales - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Manager of Inside Sales is responsible for developing a strategic sales process to sell ticket inventory at Time Warner Cable Arena. This position works closely with the Vice President of Ticket Sales to effectively position, promote, and sell in the marketplace. The position also oversees all Inside Sales Consultants activities, including providing training and development to enable consultants to achieve revenue goals. The role has a strong emphasize on recruiting, developing and maintaining a full staff in order to achieve the department’s goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develop procedures and programs for outbound season ticket sales efforts that include prospecting, lead generation, pipeline management, data capture and database management.
• Create and implement sales business plan, including team goals, strategies and key tactics to maximize new sales opportunities.
• Work with management team to improve efficiencies in selling, decision making, resource allocation, strategic messaging and product development.
• Utilize company’s CRM system to manage accounts, pipelines, productivity, and measurements.
• Hire, train, motivate and monitor inside sales team.
• Monitor, track and analyze current staff sales on a weekly basis and to maximize individuals sales productivity.
• Monitor all sales processes and results to ensure our ability to reach all sales goals within our inside sales department.
• Create sales scripts for sales team.
• Constant training regarding sales process.
• Create strong sales incentive programs throughout sales campaigns.
• Develop and maintain inside sales culture.
• Recruit inside sales consultants year round.
• Conduct bi-weekly 1 on 1 as well as weekly group meetings.
• Other duties as assigned by Manager.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s degree from an accredited college or university
• Previous management experience
• Presents self in a professional manner and has the ability to interact with all levels of the organization and external contacts
• Interpersonal skills – ability to maintain confidentiality, listens to others, and willing to try new things
• Team Player
• Ability to work in a fast-paced environment
• Proficiency in all Microsoft Office Programs
• Demonstrated leadership skills
• Excellent communication skills including written and verbal; ability to express ideas clearly and concisely
• Strong organizational skills
• Adaptability and flexibility – adapts to changes in the work environment, manages competing demands and is able to handle frequent changes
• Dependability
• Ability to work irregular and long work hours
• Required to attend all home games
• Ticketmaster/Archtics ticketing systems experience a plus
 


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
D-League Director of Ticketing - Chicago Bulls (Hoffman Estates, IL)

POSITION OVERVIEW:

The Director of Ticketing for the Chicago Bulls D-League team is responsible for the operations, sales, and marketing of tickets. The Director must manage a sales team utilizing the most effective and strategic marketing channels to maximize season, group, and single-game ticket sales and revenue. As a leader of this team, the Director will use Customer Relationship Management (CRM), data collection, and analytics to help maximize results, and will ensure that fans are consistently provided outstanding service from the Ticket Department. 

JOB RESPONSIBILITIES:

  • Collaborate with Team President and Bulls leadership team in Ticket Operations, Sales, and Marketing on strategies and initiatives to maximize season, group and single-game revenue
  • Train, coach, motivate, and manage full-time Ticket Executives (and potentially a part-time sales staff) on a daily basis, and be responsible for on-going training and accountability 
  • Establish individual and department sales goals, and provide daily/weekly call and sales reports to hold staff accountable for their performance
  • Develop commission structure, incentive programs, and retention plan for the sales staff
  • Work closely with Operations team and Sears Centre Box Office to manage ticket and rental suite inventory (e.g., status of seats, holds, comps, presales, on sale dates, Playoffs, etc.), and policies/procedures for all ticket fulfillment
  • Create and maintain name generation programs to identify and capture all the names, addresses, email addresses, and phone numbers of our fans
  • Utilize all available assets to create, initiate, and execute group programs (e.g., Court of Dreams, Anthem Buddies, Birthday Packages, Color Guard, National Anthem, High-Five Kids Tunnel, Theme Nights, etc.), season ticket prospecting events (e.g., select-a-seat) and Season Ticket Holder events (e.g., Open houses, meet the team, chalk talks and locker room tours)
  • Ensure that our sales staff provides outstanding service to all customers and fans who contact our office and visit us on game nights
  • Lead staff by example through personal sales calls and efforts, joining on appointments, etc.
  • Manage all ticket content on the team website, and all correspondence/communications with Season Ticket Holders and Group Leaders
  • Establish local relationships with discount channels (e.g., Groupon, ValPak, Entertainment Book, MarketShare, etc.) to help move single game distressed inventory; also create email, social media and internet offers to move distressed inventory
  • Collaborate with our Graphic Designers on the creation of ticketing marketing collateral materials (e.g., ticket brochures, group fliers, couponing, email templates, etc.)
  • Be the team’s expert and liaison with the Paciolan Ticketing System to ensure smooth operations and development of technical applications like digital and secondary ticketing, along with an online group manager tool
  • Report to Team President and Bulls Ticket Sales leadership team

QUALIFICATIONS:

The candidate should demonstrate the following competencies:

  • Bachelor’s Degree required
  • A minimum of 3-5 years of sales and service experience with a sports team
  • Proficient in Microsoft Office software programs, as well as CRM and ticketing software; expertise in Paciolan Ticketing System a major plus
  • Excellent verbal/written communication skills with the ability to present ideas clearly and concisely
  • Proven leader who is able to develop and maintain a strong sales and service culture
  • An enthusiastic and collaborative team player with a positive attitude and strong work ethic
  • Highly organized, detail-oriented and strong time management skills
  • Ability to attend all D-League home games, travel as needed and work extended hours including nights, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's Degree or higher? [Yes/No]
2. Do you have 3-5 years of sales and service experience in a professional sports franchise? [Yes/No]
3. Do you have experience managing a sales staff? [Yes/No]
4. Do you have proficiency in CRM and ticketing software? [Yes/No]
5. Which CRM / ticketing software systems have you worked with?
6. Do you have specific experience working with the Paciolan Ticketing system? [Yes/No]
7. Are you able to attend all home games in Hoffman Estates and travel as needed? [Yes/No]
8. What is your current salary requirement?
9. Were you referred to this role by a current Bulls employee? If so, please provide the person's name.


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Sales, Service, & Marketing: Sponsorship Services/Activation
Chicago Sky Marketing Partnership Internship - Chicago Sky WNBA (Skokie, IL)

The Marketing Partnership Internship offers students a hands-on working experience.  Responsibilities of the intern will be to help the Marketing Partnership Department in both the sale cycle of partnerships and the activation of partnerships contracts. Interns will also be exposed to other areas of the organizations including PR and Communications, Operations, and Community Relations. This is an exciting opportunity for a passionate, focused, detail oriented undergraduates or graduate students interested in a career in Marketing Partnership.

The position is located in our Skokie, IL office and games are played out of Allstate Arena in Rosemont. Interns will have the opportunity to work either full-time or part-time.

Responsibilities:

  • Project Lead for Sponsoship Run Event. Includes planning, outreach, and organization. Will report to VP of Marketing Partnerships.
  • Sales Cycle Liaison. Includes prospecting, initial outreach, pitching, proposal building and contract writing.
    • Guaranteed opportunities to attended in-person sales pitch with VP of Marketing Partnerships & Senior Account Executive (as well listen in on various phone call pitches)
  • Support all elements of activation including: in-arena (Signage, On-Court Promotions, Concourse Table, Media Room maintence, etc), Social media (messaging & scheduling), emails, and event support (event execution and pre-event marketing). Will report to Partnership Activation Coordinator.
    • Assist with re-cap information illustrating key components and successes of each partnership contact including overview, program highlights, and photos; maintain sponsor photo/element libraries
  • Work at all Chicago Sky home games assisting in set up, breakdown and the execution of all sponsor promotions
  • Interface with current and prospective Sky fans at community events and festivals.
  • Assist in measuring the success of marketing elements through marketing analytics (number of impressions & utilize Scarborough research)
  • Participate in Sky Intern University to obtain knowledge about the different areas within a sports organization
  • Internship Project: Pitch a potential marquee partnership to Sky Staff. To include outlines, research, creating a marketing deck and an in person pitch.

Criteria & Qualifications:

  • Highly motivated; demonstrates initiative and independent problem solving
  • Demonstrated strength in communication, both written and oral
  • Extremely organized and able to handle multiple tasks simultaneously
  • Ability to perform and deliver within tight timelines
  • Strong ability to work as part of a team
  • Proficiency in MS Word, PowerPoint, Excel, & Outlook
  • Outgoing and enthusiastic, not afraid to approach the public

Please submit a cover letter and resume to ajaeschke@chicagosky.net be considered for this position.


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Sales, Service, & Marketing: Marketing
Director of Marketing - Dallas Mavericks (Dallas, TX)

Position Reports to: VP Marketing & Communications

Tasks and Responsibilities:

             

  • Develop and execute strategic marketing to extend brand awareness, build customer engagement and generate/meet revenue goals.
  • Assist VP Marketing & Communications with developing, planning, implementing, analyzing, managing & budgeting current and new marketing programs and initiatives to generate ticket sales revenue and fan engagement.
  • Work closely with VP Marketing & Communications and VP Ticket Sales to effectively market tickets, communicate to season ticket holders, and identify target markets and customers throughout season.
  • Contribute to the formulation and implementation of season’s marketing plan and the development of goals and objectives.
  • Responsible for creating, executing, and fulfilling advertising and promotional support for ticket sales, service and retention, group sales, premium sales, camps & community basketball, events & activities.
  • Management of copy and creative to supplement the above through TV, radio, print, website, outdoor, email, team collateral, and incremental barter with advertising mediums in the market.
  • Concept and manage team collateral: season ticket holder renewals, season ticket holder gifts, ticket incentives, tipoff programs, tickets, premiums, calendars & schedules, etc.
  • Manage relationships with key partners/vendors to effectively market team inventory.
  • Work closely with and build relationships with NBA on team and league level, sharing and creating best practices across league.
  • Negotiate barter/promotional agreements with major media outlets including outdoor, print, digital, etc to further support or enhance team programs.
  • Manage and/or assist with event planning for team related events: ticket loyalty events, season ticket holder appreciation, tipoff events, etc
  • Game operations – generate new ideas, manage and execute all marketing and ticket sales needs for in game presentation.
  • Camps/leagues – provide support to Director of Camps & Community Basketball on camps/leagues collateral and advertising support.
  • Large Scale Events – provide support to Director of Events on all large scale events, generating ideas, promoting, collateral and advertising support, ensuring Mavs brand is connecting with fans and staying relevant all year round.
  • Manage budgets and invoices for the marketing department.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree in Marketing, Advertising, Business or related field from a four-year college or university
  • Seven+ years of experience in the sports and/or entertainment industry
  • Proven ability to lead through influence, flexibility and diplomacy
  • Demonstrate knowledge of the principles, practices, and terminology of advertising, marketing, public relations programs
  • A strategist capable of implementing long and short term integrated marketing plans
  • Experience working with and influencing senior leaders and business partners by providing guidance and direction on marketing objectives
  • Organized, energetic individual capable of working effectively in a high-pressure, fast-paced environment.
  • Critical thinker and self-starter willing to work proactively to identify key business priorities and work across teams to implement solutions
  • Strong organizational skills, written & oral communication skills, team-oriented.
  • Ability to multi-task and prioritize workload
  • Knowledge of Dallas market preferred
  • Proficient with Microsoft Suite
  • Strong work ethic and ability to work nights, weekends and holidays.

The Dallas Mavericks are an Equal Opportunity Employer.


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Account Executive - Dallas Mavericks (Dallas, TX)

The Dallas Mavericks have an opening for a Corporate Account Executive in our Corporate Sponsorship Sales Department. This position is responsible for the sales and service of corporate sponsorships and advertising through a variety of mediums including, TV, radio, print, internet, signage, corporate promotions, hospitality, special events, grass roots programs, and community relations efforts.

Responsibilities:

  • Prospecting of new corporate partners/advertisers.
  • Designing and presenting custom tailored proposals.
  • Executing existing and new partner marketing objectives.
  • Maintaining an open rapport with partners to assure all sponsorship elements within the sponsorship agreement/contract are being fulfilled and executed.
  • Renewing and increasing the investment level, and/or increase the number of years in each sponsorship agreement during the renewal period at seasons end.

To perform this position successfully, an individual must be able to perform each essential element satisfactorily. 

The employee must also possess the following qualifications:

  • Five years of sales experience.
  • A college degree in business, advertising/marketing communications or equivalent related field.
  • Experience in radio, TV or sports marketing sales. 
  • Communications and presentation skills (written and verbal).
  • Ability to interact with and build relationships with new and existing clients.
  • Ability to work well with other team members and have the ability to work long hours (during the season).
  • Possess a professional demeanor, be detail oriented, persistent, creative, computer literate, team oriented and individual accountability.

The position does require significant time away from the office for solicitation, fulfillment/execution of agreements all the while fulfilling office responsibilities (emails, phone calls, reports, etc., thus necessitating good time management skills.

Compensation is comprised of salary plus commission along with an outstanding benefits plan.

EOE


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Sales, Service, & Marketing: Membership
Premium Account Executive - Denver Nuggets (Denver, CO)

REPORTS TO:                       DIRECTOR, MEMBERSHIP SALES                                                                                                                                                                              

CANDIDATE POOL:              INTERNAL AND EXTERNAL CANDIDATES

 RESUME DEADLINE:          FEBRUARY 8, 2016

JOB OVERVIEW

The Premium Account Executive is primarily responsible for selling memberships to the new Courtside Club.  The Premium Account Executive must have a proven track record in Business-to-Business sales, and be a professional and self-motivated individual.

MINIMUM POSITION RESPONSIBILITIES:

  • Meet ticket sales seat and revenue goals tied to Courtside Club Memberships.

  • Drive new revenue in Denver Nuggets season, partial, and group ticket packages.

  • Prospect, network, set appointments, fill pipelines and aggressively sell all available ticket packages.

  • Develop and execute season membership ROI for Business-to-Business programs.

  • Develop and execute group ticket sales promotions.

  • Handle a high level of sales activity, including a minimum 300 calls / week and meet sales goals.

  • Set and conduct appointments throughout the Denver area.

  • Represent, actively promote, and sell teams at events; minimum of 44 events per year including Denver Nuggets® games, outside ticket events, ticket on-sales not excluding nights, weekends and holidays.

     

    MINIMUM POSITION QUALIFICATIONS:

  • Minimum of at least two full years’ experience in professional sports sales or four years’ experience in business-to-business sales (outside of sports industry). 

  • Proven and extensive history selling to corporate prospects and customers. 

  • Strong written and verbal communication skills.

  • Ability to quickly build rapport with customers and assess customer needs.

  • Ability to acquire or produce and maintain a valid Colorado driver’s license and meet company vehicle driving standards.

     PREFERRED POSITION QUALIFICATIONS:

  • Bachelor’s degree or equivalent combination of education and experience.

  • Considerable knowledge of sales processes and procedures.

  • Firm understanding of Kroenke Sports & Entertainment ticket products and services.

  • Knowledge of the NBA and Denver Nuggets.

  • Established client base or extensive knowledge of Denver Metro market.


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Sales, Service, & Marketing: Sponsorship Services/Activation
Account Executive - Corporate Sponsorship - Fort Wayne Mad Ants (Fort Wayne, IN)

Primary (Essential) Duties 
•    Generate revenue through the sale of “new” corporate partnership relationships
•    Make a high volume of dynamic cold calls, conduct client needs analysis meetings and close business in a timely manner
•    Effectively qualify leads and maintain an active pipeline of potential business opportunities
•    Develop dynamic sales presentations for current and new marketing partners by incorporating research, category dynamics and the ability to showcase a clear understanding of partner’s marketing goals
•    Network and build positive long term relationships with key decision makers
•    Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
•    Provide accurate and reliable reporting information to be used in forecasting and management updates
•    Assist and engage with prospects and partners during Mad Ants games and events 
•    Collaborate with multiple departments in a positive and respectful manner

Knowledge, Skills and/or Abilities

•    Experience in pitching five figure partnerships
•    Experience in presenting to Sr. Management Team
•    Demonstrate an understanding of marketplace on both a local and national level
•    Strong relationships with senior level marketing executives at relevant marketing corporations located in or doing business in the market 
•    Strong interpersonal and leadership abilities with excellent oral and written communication skills 
•    A creative salesperson with the ability to open doors and a demonstrated track record for closing innovative sponsorships and reaching targeted quotas 
•    Strong interpersonal skills and ability to problem solve
•    Strong understanding of MS word, PowerPoint and Excel
•    Ability to multi-task and manage projects/tasks simultaneously 
•    Excellent customer service skills
•    Maintain positive attitude and adapt to fast paced working environment
•    High energy and a personality that thrives in a fast-paced, changing environment 
•    A leading work ethic and a competitive instinct to win

Experience/Education Requirements

•    College degree- BA/ BS or equivalent experience
•    Minimum of 2 years of experience in sales
     o    Preferably with a professional sports team or league or in advertising

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
•    Must be able to stand for extended periods of time for home games and events
•    Must be comfortable in a crowd of people, in a loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Fort Wayne Mad Ants are an Equal Opportunity Employer


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Sales, Service, & Marketing: Ticket Sales
2016 Spring/Summer Sales & Marketing Internship - Grand Rapids Drive (Grand Rapids, MI)

UNPAID INTERNSHIP:   

*MUST BE ENROLLED IN COLLEGE AND ABLE TO RECEIVE CREDIT*

The Grand Rapids Drive seeks a Sales & Marketing intern whose duties will include:

  • Assist the Sales and Marketing department with the planning and execution of community events throughout the summer
  • Conduct research for the Account Executives on specific group and season ticket sales programs
  • Intern will be responsible for data entry and manipulation of sales leads in our internal database
  • Occasionally run off-site errands
  • Work closely with the Group Sales department to produce group programs and timelines
  • Work closely with the Marketing department to establish season-long campaigns and promotions
  • Perform administrative tasks on a daily basis

Qualifications:

  • Major: Sports Marketing & Management (preferably)
  • Must receive academic credit
  • Must be very motivated and professional
  • Must be honest, timely and capable of working with the public
  • Strong work ethic able and able to work in a team environment
  • Proven written, oral, and presentation skills
  • Must have reliable transportation

This is a non-paid internship and is requiring the individual to receive academic credit. The candidate should be, but not limited to, a Sophomore, Junior, or Senior interested in pursuing a career in the sports industry.


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Sales, Service, & Marketing: Event Operations/Management
Greensboro D-League - Manager of Marketing and Game Presentation - Greensboro Swarm (Greensboro, NC)

POSITION OVERVIEW

The Manager of Marketing/Game Presentation is responsible for developing and executing business strategies through marketing and sales to enhance brand awareness, build customer retention and to drive revenue.  This position is also responsible for creating an in-game experience that is fun, fresh and entertaining.

Game Event Presentation:

  • Manage and implement multi-faceted plan for game entertainment including pre-game, in-game, and post-game
  • Utilize a variety of assets including video, audio, and digital resources to support entrainment efforts, research best practices around the league and other sports organizations to improve in-game experience
  • Develop production script for each home game
  • Fulfill game obligations for sponsors and Fan Experience packages by working with all staff to ensure complete compete customer satisfaction
  • Coordinate and manage game day Entertainment staff (includes PA announcer, Arena Host, Fan Crew, Mascots, etc.)
  • Develop plan for variety of entertainment to keep Fan Experience fresh and exciting through the season

Marketing:

  • Manage and implement fulfillment of team marketing, corporate and ticket sales platforms and programs
  • Manage the P&L for each program and ensure that each program is saleable to current and prospective local business partners
  • Develop a strategic plan for the team’s grassroots marketing and promotion efforts that support corporate and ticket sales, and revenue objectives of the team
  • Evaluate the effectiveness of marketing and promotion programs
  • Manage internal and external relationships
  • Identify ways to bring additional value to business/corporate partners via promotional programs
  • Cultivate new ticket and sponsorships sales during off-season, manage customer relationships and meet personal sales quota
  • Direct and develop daily content through all social channels, including digital

Misc:

  • In partnership with Director of Communication/Corporate Social Responsibility manage and coordinate all community events in which the team participates including appearances and events, and manage and fulfill the teams’ community requests (Mascots, Fan Crew, etc.).
  • Assist with overall functions of the organization, including office tasks, attending team events and game day operations
  • Assist and oversee all logistics of game days with focus on successful fulfilment (includes set up of signage, coordinating sponsor elements, with fulfillment personnel, etc.)
  • All other duties assigned

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Bachelor’s Degree required; major in Sports Management, Marketing, or other related field preferred
  • 2-4 years experience in marketing; experience in event presentation is a plus
  • Proficient in PhotoShop, InDesign, MS Office
  • Critical thinker and self-starter willing to work proactively and identifying key business priorities and work across various departments
  • Proven ability to influence decision making
  • Proven ability to work as a team player
  • Must possess strong verbal and written communication skills and ability to present point of view in varied business situations
  • Ability to work all home games and irregular hours (evenings, weekends, and holidays) as needed

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Sponsorship Services/Activation
Corporate Sales Manager - Houston Rockets (Houston, TX)

General Description:
Serves as interface with outside organizations, representing the Rockets in efforts to generate new partnerships.

RESPONSIBILITIES include but are not limited to:
• Individual will cultivate new corporate partner relationships to ensure sponsor revenue growth; manage and maintain existing accounts on an annual basis.
• Establish strong relationships throughout partner companies
• Provide accurate, reliable information for sales forecasts
• Develop written proposals for current or new business prospects; design proposals using a consultative sales style incorporating research of category dynamics and understanding the potential partner’s marketing goals.
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:
• Bachelor’s degree required.
• 5-7 years experience in media and/or sponsorship sales.
• Outgoing, energetic personality, a clear self-starter.
• Strong written and verbal communication skills.
• Ability to manage multiple customers with high degree of detail against short deadlines.
• Ability to work successfully with all team departments.
• Knowledge of sports marketing and sponsorship inventory.
• Experience with TV, radio, and print media sales.

PHYSICAL & MENTAL REQUIREMENTS:
• While performing the duties of the job, the employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, talk and hear.
• The vision requirement includes close vision and ability to adjust focus.
• Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.
• Must have ability to adjust to changing work hours and locations as needed.

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

 Equal Employment Opportunity Employer


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Sales, Service, & Marketing: Ticket Sales
Group Events Specialist - LA Clippers (Los Angeles, CA)

Job Summary

The Clippers are seeking a passionate, committed, and energetic sales person to join the team in selling group tickets. The selected candidate will be responsible for selling and servicing new group sales accounts, creating new ideas to increase ticket sales, and performing basic office functions as needed.

Principal Duties and Responsibilities

·         Make 80 phone calls per day to targeted demographics to sell group tickets and programs.

·        Actively pursue new business and determine new ways to acquire leads.

·         Meet or exceed monthly sales goals as determined by the Group Sales Manager.

·        Create and maintain long term clients and relationships.

·         Track communications and correspondence with clients using ticketing system (Archtics) and CRM (KORE).

·         Host events on game days.

·         Support team to help execute other events.

·         Network outside of business hours for lead generation purposes.

·         Sell season tickets, partial plans, suites in addition to group tickets.

Characteristics / Qualifications

·         Bachelor’s degree in business, management, sports marketing or a related field.

·         At least two (2) years of experience in group events and/or ticket sales.

·         At least one (1) year of customer service experience.

·         A positive commitment to providing exceptional customer service to all L.A. Clippers customers.

·         Proficient in Microsoft Word, Excel and Outlook.

·         Strong communication skills, both verbal and written, and exceptional interpersonal skills.

·         Excellent organization skills and attention to detail.

·         Ability to work independently and effectively in a high pressure environment.

·         Must be able to work non-traditional hours, including evenings, weekends and holidays.

·         Must be able to work every Clippers home game.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Memphis Grizzlies (Memphis, TN)

Position Purpose

As a member of the Ticket Sales and Service Team, the Account Executive, Group Sales is responsible for generating revenue by identifying business opportunities and selling Grizzlies ticket products.  These products include group tickets, group theme night events, single game suite rentals, and season and partial plan tickets.  There will also be Group Tickets Sales responsibilities for FedExForum events as needed. 
 

Essential Duties & Responsibilities

  • Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations to promote the purchase of Grizzlies ticket products with an emphasis on group packages. This includes structured solicitation via cold calling over the phone and in-person as directed by the Manager, Group Sales
  • Participate in a minimum of 5 outside/inside appointments per week plus make a minimum of 50 outbound sales calls each day with the goal of maximizing all ticket revenue, with a focus on group ticket sales.
  • Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations to promote the purchase of Grizzlies and FedExForum ticket products  
  • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Grizzlies at assigned functions;
  • Continually grow revenue in your assigned group category while meeting revenue goals in all sales categories
  • Service and renew existing group sales accounts;
  • Assist Ticket Service Team with renewing/servicing full season ticket accounts and other customer service issues as required
  • Coordinate with other departments to organize and implement group night events;
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities during games and outside normal business hours;
  • Contribute to corporate business objectives by collecting and forwarding any sponsorship, advertising, team promotions and suites-leads to department management.  Work with clients and recommend solutions to their needs;
  • Provide reporting information by maintaining and being able to produce on a regular basis accurate reports regarding group sales, appointments, and account maintenance;
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department;
  • Other related duties as assigned

Essential:

  • Bachelor’s Degree in Sales, Marketing or similar major;
  • A minimum of two years direct sales and account management experience, accompanied by a strong commitment to proven sales results and customer service;
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization;
  • Sound communication and presentation skills, with the confidence and ability to deliver persuasive presentations;
  • Solid time management skills;
  • Assertive, confident, persistent, and results-oriented approach to selling;
  • A working knowledge of Microsoft Word and Excel;
  • Must be able to work evenings and weekends, as required

Preferred:

  • Knowledge of DSA ticketing system and contact management systems;
  • A minimum of two years post-secondary education in a sales/marketing field;
  • Knowledge of and a passion for professional basketball

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Director, Development - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Director, Development will be responsible for (1) generating revenue through the development of marketing partnerships for the Memphis Grizzlies and FedExForum, (2) assisting in the creation and deployment of departmental revenue strategies, and (3) establishing growth and mentorship initiatives for department business development personnel.  This individual should possess high level business development experience and a proven track record in the sports marketing, advertising, and/or events industries.  The Director, Development will work closely with other members of the Partnership Marketing team to meet and exceed personal and departmental revenue goals by identifying and researching key prospects, building a new business pipeline, and renewing/growing existing partnerships.  By focusing on clients’ marketing objectives, this individual will create high value multi-channel platforms that are customized, relevant, integrated, and flexible, and serve to affect the behaviors and perceptions of clients’ target markets, yielding measurable results.  Additional responsibilities will include assisting in the activation of marketing partner initiatives, as well as the evaluation of program efficacy.

Essential Duties & Responsibilities

  • Develop marketing partnerships for the Memphis Grizzlies and FedExForum
  • Manage all phases of the business development process (identification, contact, discovery / needs analysis, ideation, proposal, negotiation, execution, activation, and renewal) as a team leader
  • Identify potential partners within assigned business categories and maintain prospect pipeline
  • Construct creative, customized, and comprehensive proposals that deliver on a potential partner’s marketing objectives and make a compelling value proposition
  • Meet and exceed personal revenue goals through the acquisition of new business and growth of renewal business
  • Collaborate across internal departments (including but not limited to marketing, community engagement, ticket sales, arena operations, etc.) for ideation and concepting, creating multi-channel platforms
  • Assist in the creation and deployment of departmental revenue strategies, including but not limited to category attack, small business programs, media deals, etc.
  • Serve as leader and mentor for business development personnel
  • Function as a primary point of contact for prospective and existing partners
  • Act as host to visiting marketing partners at a variety of events
  • Maintain office organization and other duties as assigned

Required Skills, Experience & Abilities

  • Bachelor’s degree in marketing, advertising, or related discipline and significant work experience in the sports marketing, advertising, and/or events industries
  • At least five (5) years of experience with proven track record of meeting and exceeding revenue goals by creating and delivering unique, tailored marketing partnership packages
  • Demonstrated organizational and logistics management capabilities; personnel management skills preferred
  • Experience using CRM and MS Office software; graphic design software (i.e., Photoshop) capability a plus
  • Capacity to work a varied schedule to include evenings, weekends, and holidays as needed, as well as multi-task in a fast-paced environment and willingness to travel
  • Excellent communication skills (oral and written) and relationship-building abilities, and attention to detail
  • Tremendous teamwork and collaborative spirit, coupled with the ability to work independently
  • Endlessly positive attitude, openness to learning, superior work ethic, enthusiastic mindset, and self-starter mentality

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Event Operations/Management
Event Coordinator - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Event Coordinator is responsible for the coordination and execution of all events and functions assigned including, but not limited to Memphis Grizzlies games and events, University of Memphis games and events, concerts, family shows and other events from initial planning through load out and settlement. 

 

Essential Duties & Responsibilities

  • Provide cost estimates to Event Booking for all assigned events in a timely manner

  • Provide CAD drawings for scaling and production on all assigned events in a timely manner

  • Serve as liaison between promoter, production and facility on all assigned events

  • Serve as liaison to all contractors and departments as needed for assigned events

  • Provide staffing levels for all contractors and departments needed for assigned event

  • Develop and maintain event budget reports including payroll, event invoicing, expense logs, time logs, damage reports, etc.;   

  • Provide documentation and ensure correct billing from contractors for the settlement of all assigned events in a timely manner.

  • Participate in event planning meetings for other departments as required

  • Develop and create event documents to communicate with all departments regarding operational needs and ensure that all requirements of the technical rider are met for all assigned events;

  • Work with all departments to coordinate master schedule and work orders;

  • Manage execution of outside service contracts for applicable areas relating to events including Production Labor Services, Peer Security, First Aid, Parking,

  • Negotiate supplier and vendor contracts as required;

  • Develop and maintain post event summary and correspondence as required for all events;

  • Assist in the process and tracking of the operations budget including the reconciliation of invoices, report processing and recommendations ;

  • Serve as a resource to other departments on events outside of facility

  • Assist as required at team events;

  • Conduct building tours;

  • Other duties as assigned

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s degree from a four year college or university in Facility Management or Sports Administration;

  • At least two years of related experience;

  • Proven ability to develop, organize and communicate event documents for the staging of large scale public events;

  • Effective communicator in a high pressure, fast paced work environment.  Proven decision maker in pressure situations;

  • Skill and ability to organize, plan and prioritize daily workloads; proven ability to meet stringent deadlines through multi-tasking, and ability to work effectively in high pressure situations;

  • Ability to work as a team player and support a team environment;

  • Demonstrated skill in providing high standards of quality service;

  • Skill in establishing strong customer relations and meeting or exceeding customer needs and expectations;

  • Must be able to work evenings and weekends, as required;

  • Proficiency with MS Word, Excel and the creation of financial documents

    Preferred:

  • Proficiency in AutoCAD;

  • Knowledge and passion of sporting and entertainment events;

                          

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you intersted in this opportunity?
2. Do you have experience working with concert and family shows? If so, how many years?
3. What is your current salary?
4. What are your salary requirements?


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Sales, Service, & Marketing: Database Marketing/Analytics
Digital Marketing & Email Coordinator - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking a creative and qualified individual to support the Digital and Database Marketing department, with a focus on the day-to-day management and execution of all Memphis Grizzlies and FedExForum digital marketing initiatives, with the goal of delivering integrated marketing plans aligned with the Memphis Grizzlies and FedExForum brands, business priorities and revenue goals.
 

Essential Duties & Responsibilities

  • Work with Senior Director of Digital and Database Marketing to plan and execute all web, SEO/SEM, marketing database, email and display advertising campaigns

  • Traffic and work with partners, both internal and external, to execute on all SEM, display, social and other digital advertising opportunities.

  • Measure and report performance of all digital marketing campaigns and assess against goals. (ROI & KPIs) Proactively identifies, recommends, and implements measurable improvements.

  • Maintain e-mail marketing production and editorial calendars

  • Support and assist with Grizzlies e-mail newsletters content development and execution of email marketing campaigns.

  • Responsible for content curation, set up, testing and timely execution of all email campaigns under supervision of Sr. Director, Digital and Database Marketing and Web Developer.

  • Develops e-mail and digital marketing content that is consistent with the Grizzlies’ and FedExForum brand

  • Assist with management of content updates on the Memphis Grizzlies and FedExForum mobile apps.

  • Assist in scheduling mobile SMS text alerts

  • Assist with general Grizzlies Digital and Database Marketing needs including, but not limited to, proofreading and managing department e-mail boxes

  • Additional duties may be assigned as needed.

Required Skills, Experience & Abilities

  • Must have at least 1-2 years experience working in a digital media role with a brand

  • Must possess superior written and verbal skills, editorial judgment and knowledge of digital culture.

  • Detail-oriented with strong organization and project management skills

  • Must have experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns

  • Strong knowledge of and passion for social media and NBA basketball

  • Ability to handle multiple projects simultaneously

  • Must possess basic photo, audio and/or video editing skills

  • Actively follow new technology trends and apply to Grizzlies digital strategy where appropriate

  • Strong attention to detail and outstanding organizational skills

  • Ability to work in a fast-paced environment while maintaining high standards in all work.

  • Excellent computer skills, including Microsoft Office required.

  • Must possess proficiency in basic HTML, CSS, Adobe Photoshop, Fireworks and Illustrator

  • Basic video/audio editing skills (i.e. Final Cut Pro or Audacity) experience, a plus.

  • Must be willing and able to work non-traditional hours in non-traditional settings (nights and weekends as required).

  • Experience with HootSuite, Simply Measured, Mass Relevance, Silverpop or Exact Target, a strong plus.

  • Bachelors Degree in Sports Management, Communications, Journalism or related and appropriate majors.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. How many years of relevant experience do you possess?
3. What is your current salary?
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Lynx Sales and Service - Minnesota Lynx and Minnesota Timberwolves (Minneapolis, MN)

Job Title: Account Executive, Lynx Sales and Service

Department: Membership Sales
Reports to: Manager of Lynx Sales and Service

Position Type: Full Time/Non Exempt/Regular

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling and servicing Full, Partial and Group Ticket Inventory for the Minnesota Lynx.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Generate new sales revenue in full and partial season memberships and group sales by researching individuals, companies and industries.
  2. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  3. Sell full and partial season memberships as well as premium seating and group tickets.
  4. Must meet minimum weekly activity expectations in place (250 phone calls, 50 emails, 10 appointments, etc.)
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication Client Relationship Management (CRM) system.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.
  8. Assist with the preparation and execution of all Game Day experiences.
  9. Deliver on touchpoints to all Lynx members.
  10. Attend focused events targeting and connecting with our season ticket members.

Knowledge, Skills, Abilities & Other:

  1. Positive attitude and desire to succeed required.
  2. Strong written and verbal communication skills required.
  3. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.
  7. Knowledge of CRM and Archtics is preferred.

Experience: Minimum one (1) year of sales experience with the business side of collegiate, minor league or professional sports is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require some travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Do you have at minimum one full year of Sales experience?
3. Do you have experience working in sports?
4. Please list your salary range requirements.


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Associate - Minnesota Timberwolves (Minneapolis, MN)

Interested in learning more about what our Inside Sales Program can do for you? Click the link below:

https://www.youtube.com/watch?v=SFeQV8220tA&feature=youtu.be

 JOB DESCRIPTION

Job Title: Inside Sales Associate
Department: Inside Sales
Reports to: Manager of Inside Sales

FLSA Status: Non-Exempt

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships in Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Timberwolves and Minnesota Lynx.

Program Overview:

Our Inside Sales program is centered on hiring, training, and developing the next superstars on the business side of sports. As a leadership team, were committed to the process of developing our sales executives on both a personal and professional level, while exposing our staff to the most comprehensive training regimen in all of sports.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Sell a full menu of ticket products for the Minnesota Timberwolves & Lynx including, but not limited to full and partial season memberships, group tickets, and premium seating.

  2. Meet weekly hustle metrics as outlined by the Manager of Inside Sales.

  3. Conduct face to face appointments at the Target Center, and out of office meetings to assist in closing new business, while developing business relationships.

  4. Meet and exceed weekly and monthly sales goals.

  5. Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

  6. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.

  7. Document all communication with clients in CRM.

  8. Work various Minnesota Timberwolves events and games as assigned to support ticket sales efforts and promotional initiatives. 

Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.

  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.

  3. Able to work flexible hours including nights, weekends and holidays.

  4. Ability to work well on a team and independently.

  5. Ability to manage specific processes and tasks in the department under supervision.

Knowledge of CRM and Archtics is preferred.

Experience: Sales experience is preferred.
Education: Bachelor’s degree or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of (and/or) experience working in sports at the professional, minor league or collegiate level is preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:30 AM-5:30PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.

Travel

Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?


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Sales, Service, & Marketing: Consulting/Strategic Planning
Senior Development Coordinator - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Senior Development Coordinator

Department: Strategy and Development

Reports to: Chief Strategy and Development Officer

Position Summary/Objective: The Senior Development Coordinator plays a key role in implementing Strategy and Development initiatives. Reporting directly to the Chief Strategy and Development Officer this individual will create and implement project plans for organizational initiatives (e.g., arena renovation, training complex and D-League team development), act as the communication liaison between internal and external stakeholders, assist in developing internal processes and ensure proper implementation.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Create and implement project plans that align with business requirements and include the input of key stakeholders.
  2. Manage multiple departmental level projects by utilizing sound project management methodology that includes identifying and managing overall project dependencies; identifying project risks and critical paths; developing mitigation plan with project team and key stakeholders; and identifying and escalating issues to ensure resolution and to make sure project deliverables stay on time and on target.   
  3. Continuously keep the project sponsors, key stakeholders, and project team informed as to the project’s purpose, background, scope, requirements and critical issues. 
  4. Develop and sustain strong communication channels both internally and externally around organizational initiatives and developments.
  5. Participate in solution design, testing, training, and/or documentation to ensure project success. 
  6. Assist in developing project management standards and tools which include procedures, templates, tools, sharing best practices, etc.   
  7. Coach, mentor, and train staff on business analysis and project management methodology. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal and written communication skills required.
  2. Experience building presentations, creating job flow charts, memos and policy documents required.
  3. Superior task management skills required
  4. Ability to proactively solve problems involving internal and external stakeholders.
  5. Strong computer skills, including Microsoft Office (Word, PowerPoint, Excel and Outlook) is strongly preferred.
  6. Strong team building and leadership skills preferred.
  7. Ability to work nights, weekends and potentially holidays.

Experience: Minimum of 1-2 years of experience in a project management role preferred.

Education:  Bachelor’s degree or four (4) years equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: PMI or related certifications preferred.

Supervisory Responsibility, if any: This position does have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff may work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes or items weighing up to 30 pounds.

Travel

Position will not require travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please list specific project management work experience.
3. Please list your salary range preference.


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive, Corporate Partnership - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Eagle Bank Arena, located in Fairfax, Va.

Overview:  Responsible for developing and selling Corporate Partnership packages to advertising prospects.

Responsibilities:

  • Represent Monumental Sports & Entertainment properties (Washington Wizards, Washington Capitals, Washington Mystics, Verizon Center, Patriot Center) in selling Corporate Partnership packages to advertising prospects.
  • Develop customized partnership packages utilizing the various pieces of inventory from the properties above (i.e. arena and team signage, promotions, radio, community relations, digital, print, etc.) to present to potential clients.
  • Draw on a list of contacts developed from past partnership experiences and develop/cultivate new corporate marketing prospects to pursue for revenue.
  • Work in a team environment.
  • Successfully meet personal partnership revenue goals.
  • Work with Partnership Marketing Group to ensure that all accounts are being efficiently serviced by coordinating the implementation of partnership packages,
  • Continually keep abreast of the sports marketing trends and knowledge of the marketplace and improves/develops individual presentation skills.
  • Participates in Monumental Sports & Entertainment activities/meetings.
  • Prepares weekly sales reports.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Three years of sports partnership sales experience.
  • Track record of exemplary sales achievement.
  • Ability to work nights, weekends and holidays.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Development Team Sales - Oklahoma City Blue (Oklahoma City, OK)

The Account Executive, Development Team Sales is responsible for driving ticket sales and revenue for the Thunder’s Development League team, the Oklahoma City Blue. The individual in this role will be responsible for selling group ticket packages, along with full and partial season ticket plans.

Essential Duties and Responsibilities:

  • Sell Oklahoma City Blue season tickets and partial plans with particular focus on group ticket sales

  • Schedule daily out-of-the-office appointments/sales presentations with individual and corporate clientele to maximize new sales (2-3 appointments per day; 10-15 per week)

  • Research and prospect for new business leads

  • Visit current and prospective clients at their places of business

  • Schedule arena tours with new and current clients to increase new sales and strengthen current client relationships

  • Renew mini-plan package holders and group ticket purchasers

  • Coordinate with other departments to organize and implement events designed to generate revenue

  • Work Oklahoma City Blue game nights to visit and entertain clients

  • Staff the sales table at games and at events in and around the greater Oklahoma City area

  • Attend team and community events for the purpose of developing sales opportunities

  • Build relationships through excellent customer service

  • Proactively create opportunities for new business with existing customers

  • Network within the local business community to acquire new business

  • Successfully manage multiple relationships

  • Maintain good attendance and punctuality

  • Other duties as assigned

Qualifications and Requirements:

  • Four-year college degree is preferred

  • Previous sports/entertainment sales experience or other professional sales experience preferred but not required

  • Must have excellent oral and written communication skills

  • Ability to develop successful, mutually-beneficial working relationships with potential corporate clients

  • Must be assertive, self-motivated team player that has the ability to focus on both departmental and individual growth

  • Must be able to maintain a work schedule that will include evenings, weekends, and holidays

  • Exceptional work ethic and strong desire to succeed

  • High level of professionalismssionalism

This is a full-time, non-exempt position reporting to the Manager, Development Team Sales & Retention.

Closing Date: 2016-04-02


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Orlando Magic (Orlando, FL)

JOB SUMMARY Generate maximum revenue for the Orlando Magic organization via full-menu product sales of season tickets, partial plans, group tickets and hospitality to companies and individuals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.

  • Sell full seasons tickets, partial plans, group tickets, and hospitality for the Orlando Magic and designated non-Magic events via:

      • Cold calling

      • Lead generation at Magic home games

      • Prospecting / Profiling

      • Networking at outside events

      • Seeking and implementing sales and service best practices

      • Thorough data capture and personal database management

  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.

  • Manage all season ticket/partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.

  • Meet with Ticket Sales Manager regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
  • Work at Orlando Magic home games:  staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
  • Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals)

  • Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

  • Attend and actively participate in daily and weekly department meetings.

  • Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
  • Maintain accurate records of all prospecting activities and closed sales.
  • Makes decisions with little or no choice as to the methods and procedures used in achieving results.

  • All other duties as assigned.

PHYSICAL REQUIREMENTS

none

QUALIFICATIONS

  • Bachelor’s degree preferred or equivalent work experience required.

  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred, but not required.

  • Bilingual skills a plus

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.

  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.

  • Ability to work independently without supervision, be self-directed and demonstrate initiative.

  • Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.


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Sales, Service, & Marketing: Digital/New Media Sales
Digital Web Developer - Philadelphia 76ers (Philadelphia, PA)

Position Summary:

The Digital Developer will assist in various areas relating to the daily maintenance of Philadelphia 76ers web properties. This position is primarily responsible for design/development of internal/external company web pages, including graphics and functionality.
 

Key Responsibilities:

  • Daily editing and posting of content on Sixers.com and other Sixers microsites
  • Conceptualize, design and code site pages using HTML5, CSS, JavaScript and jQuery
  • Apply web techniques for clean HTML, image optimization and responsive/adaptive behavior
  • Create clean and valid code for modularity and reusability
  • Lead testing and deployment of web projects
  • Working knowledge of major social media platforms
  • Game duties as assigned
     

Required Skills/Knowledge:

  • Advanced knowledge of HTML5, CSS3, and JavaScript is required. Must be able to hand code.
  • Experience with responsive design
  • Experience with web content management systems (Drupal, Wordpress, etc.)
  • Proficiency with Adobe Web Premium Suite
  • Must be able to work on both MAC and PC platforms
  • Must be comfortable sitting in front of a computer for long periods.
  • Excellent problem-solving and analytical skills
  • Ability to handle multiple tasks with strong attention to detail
  • Must be a fast learner and self-motivated with great work ethic
     

Experience Needed:

  • 3+ years of experience in web development and design
     

Educational Background:

  • Bachelor’s Degree (minimum) in related field
     

Requirements:

  • MUST provide a web portfolio or live site examples of responsive/static web pages for review

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Sales, Service, & Marketing: Ticket Sales
Manager, Membership Sales - Phoenix Suns (Phoenix, AZ)

Job Title:

Manager-Membership Sales

Job Purpose

As the Manager of New Membership Sales you’re responsible for all sales of New Memberships (Season Tickets) for Suns and Mercury. You will be asked to build a Business Plan and execute the new membership sales campaign for both properties. Also, you’re responsible for leading the strategy around recruiting, training and developing our New Business Team and Season Sales staffs. In addition, you are tasked with taking the lead on in game selling, and running new sales events.

Primary (Essential) Duties:

  • Recruit, hire, train, coach & develop a staff of Account Executives & Sales Consultants
  • Attend appointments with staff in an effort to help drive new & retain revenue
  • Execute training exercises and activities on a daily/weekly basis
  • Lead sales phone calls for your reps in an effort to train them on best practices
  • Attend all Suns & Mercury games & handle all in game sales related activities
  • Responsible for researching and recommending new sales events
  • Attend team and community events for the purpose of maximizing sales opportunities
  • Assist in the production of all support materials for sales department.
  • Cross-training of other departments on sales related initiatives
  • Staff all sales tables & rep assignments for game and non-game day events

Knowledge, Skills and/or Abilities:

  • Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
  • Basic understanding of advanced analytics & variable pricing preferred
  • Ability to present in front of large audiences preferred
  • Passion for seeing others succeed, and growing careers
  • Passion for sports ticket sales a must
  • Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
  • Strong communication skills, positive attitude, and an eagerness to learn are a must.
  •  Excellent relationship building skills
  • Ability to work as a team player
  • Desire to manage & lead a team a must
  • First class recruiter

Experience/Education Requirements:

  • Minimum of 4 years sports ticket sales/service related experience
  • Minimum of 2 years sales management experience
  • Bachelor’s degree or equivalent experience required

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, and  some holidays to meet business needs
  • Must be available for all Suns and Mercury home games, along with outside appointments and events as scheduled
  • Reliable transportation to attend out of office appointments preferred

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about your sales experience.
2. Tell us about your management experience.
3. Why are you the right fit for this position?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Activation Assistant - Phoenix Suns (Phoenix, AZ)

Job Purpose

The Activation Assistant will assist the department with the activation of assigned marketing partnership elements to fill contractual obligations.
This is a paid seasonal position expected to last the entire Mercury season (March-playoffs which could be until the end of October). This is a part time position-approximately 25-30 hours per week. 

Primary (Essential) Duties 
•    Assist with the activation of assigned marketing partnership elements to fill contractual obligations
•    Work closely with Suns productions to pull in game video of partner promotions, drop-ins, screen grabs, etc. for partnership recaps
•    Assist Activation Managers with recaps, renewals and pitches 
•    Assist with impression data to show partners the value of their Suns/Mercury partnership
•    Coordinate and work pre, in and post-game partner events 
•    Manage partner photo requests for each home game and communicate needs with photographer
•    Track and tag pictures from home games and partner events 
•    Assist with game night promotions, preparations, locker room tours, etc.
•    Plan and execute non-game day events for partners
•    Serve as a back-up to Activation Managers when they are out of the office

Additional (non-essential) Duties
•    Run errands to pick-up and/or drop off items relating to in-game promotion, partner lunches, out of center events, etc. 
•    Drive promotional vehicle to partner events, manage both Suns and Mercury entertainers during appearances
•    Assist with mascots (Gorilla, Scorch, etc.) at partner appearances and coordinate mascots appearances for marketing partners on game days
•    Assist with partner signage replacements and updates in the US Airways Center
•    Keep inventory of promotional items and swag for partner suite nights, meetings and events

Knowledge, Skills and/or Abilities

•    Have excellent written and verbal communication skills
•    Proficient in Microsoft Office Suite
•    Dependable and detail oriented
•    Ability to take initiative, be self-motivated and work independently with limited supervision
•    Work in a fast-paced environment 

Experience/Education Requirements

•    Bachelor’s degree or equivalent experience

Working Conditions and Physical Demands

•    This is a seasonal position expected to last the entire Suns/Mercury season (which could be until the end of June 2016).
•    Flexible hours to include weekends, evenings, some holidays and some overtime to meet business needs
•    Expected to work most home games and events
•    Extended periods  of standing during events and games
•    Must be comfortable in a crowd of people. Exposed to loud environment
•    Must be able to lift boxes up to 30 pounds

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work the entire Mercury season (March 2016-playoffs which could be until end of October 2016)?
2. Tell us why you are the best fit for this position.
3. How flexible is your schedule? Please be specific.


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:
• Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.
 

Primary (Essential) Duties
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

• Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements
•    Bachelor’s Degree or equivalent experience 
•    At least one year of sales experience in a fast pace environment
•    Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Expected to work a majority of events/games.


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


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Sales, Service, & Marketing: Box Office Ticket Seller
Ticket Service Representative - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Ticket Service Representative will handle day of event ticketing for all arena sports, concerts, and family shows.
The schedule for this position is mostly evenings and weekends.
This part time position pays $9.50/hour.

Primary (Essential) Duties 
•    Sell tickets for all events
•    Work will call windows
•    Answer ticket office phone line
•    Perform assigned duties with a focus on excellent guest service

Knowledge, Skills and/or Abilities
•    Excellent customer service skills
•    Excellent communication skills
•    Friendly, outgoing personality
•    Effective problem solving skills
•    Spanish/English bilingual is a plus
•    Ability to work under pressure
•    Proficient in Microsoft Office applications

Experience/Education Requirements

•    Cash handling experience
•    Prior ticket office experience is preferred
•    Prior phone sales or retail experience is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
•    Ability to stand for extended periods of time
•    Must be able to work at least 70% of events at US Airways Center each month

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Tell us about any previous cash handling experience you have.
2. Do you have previous ticket office experience, phone sales ore retail experience? Explain.
3. List your availability for each day.


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Sales, Service, & Marketing: Ticket Sales
Night Sales Consultant - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our Night Sales Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 2-4 month career development program our Sales Consultants will be given the tools to sell memberships, mini-packages, groups, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments for the Phoenix Suns/Mercury and Arizona Rattlers. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our Night Sales Team acts as a training/feeder system towards Suns/Mercury/Rattlers/SES New Business Team positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    50+ Daily phone calls
•    5+ Weekly booked appointments
•    2+ weekly completed appointments
•    8-10 hours per week
•    Hit weekly and monthly sales goals
•    Ability to work evening and weekend shifts

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    Entry level sales position previous sales experience not required
•    High school diploma or GED

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V


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Sales, Service, & Marketing: Consulting/Strategic Planning
Senior Manager, Customer Insights & Research - Sacramento Kings (Sacramento, CA)

Company Summary:

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for Golden 1 Center, the state-of-the-art downtown arena that will be completed in the fall of 2016. The new arena serves as the centerpiece of Downtown Commons, the new development that will revitalize Sacramento. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Position Summary:

The Kings organization prides itself on continuous improvement, constantly looking to transform and evolve every aspect of the way sports teams do business.  To that end, the team is growing its Strategy & Analytics Group, which is tasked with harnessing the power of technology, data, and applied analytics to drive improved business decisions across all key organizational business units.  The Senior Manager, Customer Insights & Research role would be expected to dive right in and provide data-driven insight to guide key business decisions (e.g., ticket offer strategy, customer segmentation, new business opportunities).  With a new arena and surrounding downtown development on the horizon, this role extends far beyond the business of basketball and will provide exposure to a broad range of functions and business units.     

Key Responsibility Areas (KRA’s):

  • Directly inform marketing and business operations functions to help:

    • Increase paid ticket sales, sponsorship revenue, sponsorship activation, in-arena attendance

    • Improve retention strategy, marketing spend allocation, advertising, and branding

  • Conduct quantitative analysis to inform overarching ticket sales strategy (including pricing, product development, offer targeting, and discounting strategy)

  • Develop financial models and conduct analysis to evaluate new business opportunities for the Sacramento Kings; spearhead cross-functional teams to execute against those strategies

  • Create actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives

  • Collaborate with all business functions and provide support by developing data-driven strategies and recommendations that help them meet and exceed business targets

  • Work directly with Senior Executives within the organization to identify key business opportunities and address critical business challenges

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Strong quantitative, financial, and modeling skills; extremely proficient in MS Excel

  • Experience working in a cross-functional setting and managing needs of a broad range of stakeholders

  • Strong communication, prioritization, and organization skills

  • Ability to deliver as both a detail-oriented analyst and executive-level strategist

  • Team-player with strong interpersonal and leadership skills

  • Demonstrated ability as a creative, effective problem-solver

  • Comfort and professionalism working with Senior Executives

  • Candidates should be: a self-starter, independent, a creative thinker, ambitious, result-oriented

Qualifications:

  • 3-5 years of work experience in a fast-paced, data-driven environment

    • Preferred: 18-24 months of consulting experience at a management consulting firm or finance firm

  • Experience with Microsoft Office:  Word, Excel, Access, SQL and PowerPoint                 

  • Strong communication, prioritization and organization skills.

  • Excellent problem-solving and logic skills.

  • Service oriented; committed to teamwork and catering to customers.

  • Results oriented; ability to manage multiple priorities and deadlines.      

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Operations
Box Office Associate - Seattle Storm (Seattle, WA)

BOX OFFICE ASSOCIATE

The Seattle Storm is a professional basketball franchise looking for a part time box office associate. This position is dedicated to the efficient servicing of all Seattle Storm guests at the KeyArena box office on game nights.  The box office associate duties include walk-up ticket sales and will-call.

Essential Duties and Responsibilities

·         Sell tickets via Ticketmaster system

·         Handle outbound and inbound will-call requests

·         Interact with guests to answer questions and resolve ticketing issues

·         Handle cash and credit card transactions and balance a simple bank

Qualifications and Requirements

·         Excellent customer service skills

·         Excellent verbal communication skills

·         Ability to work under pressure

·         Prior use of Ticketmaster or similar ticket system preferred

·         Previous box office experience preferred

·         Ability to work evenings, weekends, holidays as scheduled

The box office associate reports to the Manager of Ticket Technology & Operations, and is a non-exempt, part-time position.

Qualified candidates should send cover letter detailing interest and updated resume


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Sales, Service, & Marketing: Game Operations/Presentation
Marketing & Promotions Associate - Seattle Storm (Seattle, WA)

2016 MARKETING & PROMOTIONS ASSOCIATE

Background

Force 10 Hoops (Seattle Storm) is a professional basketball franchise that is looking for motivated, energetic, and dedicated individuals to gain hands-on experience in professional sports as part of the Storm Marketing & Promotions Team. Work closely with members of the Storm’s Marketing and Events & Entertainment Departments to execute projects from start to finish, including: community outreach promotions, game nights, Storm special events and administrative support. Many of these events are on evenings and weekends.

Responsibilities

The responsibilities for this position include, but are not limited to, the following:

  • Plan, implement and manage game night functions (in-arena, on-court, concourse & plaza activities) for every Storm home game

  • Assist in event planning for marketing, ticket sales, community relations and public relations initiatives (e.g, basketball clinics, Season Ticket Holder parties, press conferences, Media Day, marketing events)

  • Seek out database building opportunities and lead generation

  • Manage Marketing & Event inventory (premium items, printed materials, signage, props)

  • Contribute to the development of branding/positioning for all advertising and promotional campaigns including ticket sales, sponsorship activation, TV and radio broadcasts, grassroots events, and KeyArena game activities

    Skills and Experience:

  • Ability to handle numerous tasks simultaneously, manage a project from design to completion, and deliver an outstanding work product

  • Detail-oriented, especially under deadline pressures, with excellent verbal and written skills

  • Highly organized and efficient with time

  • Creative focus when problem solving

  • Positive attitude toward colleagues and outside vendors

  • Strong teamwork and relationship-building talents

  • Knowledge of Excel, Word and Publisher

  • Ability to work nights/weekends/flexible schedule

  • Must be able to lift and carry heavy/awkward props, boxes, items

    This is a part-time position. Qualified candidates should apply on nbateamjobs.teamworkonline.com, submitting a resume and cover letter.

    Please reference that you are applying for the Marketing & Promotions Associate.


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Sales, Service, & Marketing: Game Operations/Presentation
Graphic Artist/Programer - Spurs Sports and Entertainment (San Antonio, TX)

This position will be responsible for content creation to support the video production needs of franchise and other events in the AT&T Center.  This includes creating animated and still graphical content for LED, Videoboards, and other digital displays to fulfill and enhance the overall show production.  The Graphic Aritist will also asisit in producing video content such as pretip videos and fan engagement pieces.  This position will also be responsible for loading and managing all content within the production system; specifically the ClickEffects Crossfire & Blaze systems. 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Develop and produce motion and still graphics in-arena platforms for SSE and it’s franchises
  • Conceptualize, produce, and load content into the production system
  • You may be working on multiple projects at the same time and will need to excel in a fast paced environment
  • Knowledge of production and post-production video and graphics, with a strong sense of design
  • Must be able to conceptualize and see projects through to completition
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree in the field of graphic desgin, certification from a design institution or 1-3 years commensurate experience in a related field.
  • Must possess a thorough understanding of graphic element creation using Adobe Creative Suite, Cinema 4D, VideoCopilot Element and other software
  • Must be a self-starter and be able to work long irregular hours with minimal supervision.
  • Possess strong verbal and written communication skills.
  • Must be proficient in Windows & Mac Operating Systems
  • Must possess the ability to walk, sit and stand for long and potentially extended periods of time in an arena setting.
  • Must possess the ability to work with technology and on a computer for long and potentially extended periods of time in an arena setting.
  • Expeirence with ClickEffects and Ross XPression is preferred

 

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you possess a Bachelor’s degree in the field of graphic desgin, certification from a design institution or 1-3 years commensurate experience in a related field?


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Sales, Service, & Marketing: Game Operations/Presentation
Manager Event Presentation Westchester Knicks & New York Liberty - The Madison Square Garden Company (New York, NY)

The Manager is responsible for day-to-day logistics for all D-League game night event presentations including all performance employees, contracted entertainment, as well as supporting, MSG staff that play a key role in executing the presentation programming plan each season.

He/she will work closely with the Director, Event Presentation to develop game night entertainment plans. The Manager will supervise all performers and maintain efficiency and productivity. The Manager is responsible for making logistical arrangements for performers, overseeing costumes and assist with budgets/payroll.

Additionally, the Manager will serve as Game Director for the Westchester Knicks, and serve as the liaison to Building Operations to communicate all technical/logistical details/requests.  The Manager will also serve as Associate Game Director for the New York Liberty.

Management Skills

  • Ability to lead operationally
  • Need to be able to communicate with all types of people (talent a MUST)
  • Organizational skills are a premium with multiple tasks
  • Creativity is needed to exceed the norm as the department must be the most creative in all avenues of operation
  • Must be able to problem solve during live events while staying calm
  • Need to be able to work well with others in a team oriented environment

Technical/Functional Competencies

  • This position must always be able to source and act on the latest trends
  • Must have an experienced grasp of musical editing capabilities
  • Must be able to lead and motivate performers and acts
  • Must be able to read audiences and adjust performances accordingly
  • Must have knowledge of digital trends and social media

Key Experiences/Achievements

  • 3+ years Game Entertainment experience preferred, 1-2 years required
  • Proven ability to manage a variety people
  • Well versed in a wide array of musical knowledge
  • Entertainment industry contacts
  • Undergraduate college degree

In order to be considered for this position, please click the link below and apply.  

https://careers-msg.icims.com/jobs/4475/manager-event-presentation/job

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior game day operations experience?


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