Current available jobs in Sales, Service, & Marketing:


» Part-Time Atlanta Hawks College Ambassador - Atlanta Hawks Basketball Club (Atlanta, GA)
» Part Time : Assistant, Sales ( Summer 2017 ) - Atlanta Hawks Basketball Club (Atlanta, GA)
» Inside Sales Representative - Brooklyn Nets (Brooklyn, NY)
» Account Executive, Ticket Sales - Brooklyn Nets (Brooklyn, NY)
» Manager, Premium Sales - Brooklyn Nets (Brooklyn, NY)
» Brooklyn Sports & Entertainment Sales Academy (4/1-4/2) - Brooklyn Sports & Entertainment (Brooklyn, NY)
» Account Manager, Season Member Services - Charlotte Hornets (Charlotte, NC)
» Account Executive, Membership Sales - Charlotte Hornets (Charlotte, NC)
» Account Executive, Group Sales - Charlotte Hornets (Charlotte, NC)
» Account Executive, Premium Sales - Charlotte Hornets (Charlotte, NC)
» Ticket Sales Representative (2017-18 Season) - Chicago Bulls (Chicago, IL)
» Chicago Sky Account Executive-Group Specialist - Chicago Sky (Skokie, IL)
» Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)
» Account Executive: Bilingual English/Spanish - Dallas Mavericks (Dallas, TX)
» Account Executive - Dallas Mavericks (Dallas, TX)
» Game Operations Manager (Contract) - Dallas Wings (Arlington, TX)
» Corporate Partnership Sales Coordinator - Dallas Wings (Arlington, TX)
» Account Executive, Membership Sales - Dallas Wings (Arlington, TX)
» Partnership Activation Coordinator - Delaware 87ers (Wilmington, DE)
» Senior Account Executive - Delaware 87ers (Wilmington, DE)
» Senior Account Executive - Delaware 87ers - Delaware 87ers (Wilmington, DE)
» Account Executive - Delaware 87ers (Wilmington, DE)
» INSIDE SALES REPRESENTATIVE - DENVER NUGGETS (DENVER, CO)
» Inside Sales Executive - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Ticket Sales Account Executive - Grand Rapids Drive (Grand Rapids, MI)
» Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)
» Corporate Partnerships Manager - LA Clippers (Los Angeles, CA)
» Account Executive - LA Clippers (Los Angeles, CA)
» Inside Sales Executive (Seasonal/Temporary) - LA Clippers (Los Angeles, CA)
» 50/50 Raffle Game Day Staff - LA Clippers (Los Angeles, CA)
» Sales Associate, Inside Sales - Los Angeles Sparks (LOS ANGELES, CA)
» Account Executive - Los Angeles Sparks (Los Angeles, CA)
» Tickets Sales Analyst - Memphis Grizzlies (Memphis, TN)
» Coordinator, Activation - Memphis Grizzlies (Memphis, TN)
» Account Executive, Ticket Sales (D-League) - Memphis Grizzlies (Memphis, TN)
» Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)
» Business Intelligence Architect - Miami HEAT (Miami, FL)
» Business Intelligence Analyst - Miami HEAT (Miami, FL)
» Client Strategy Coordinator - Full Time - Miami HEAT (Miami, FL)
» Inside Sales Manager- Full Time - Miami HEAT (Miami, FL)
» Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)
» Account Executive, Lynx Sales and Service - Minnesota Lynx and Minnesota Timberwolves (Minneapolis, MN)
» Event Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Entertainment Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Lynx Sales and Service Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Corporate Partnerships Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Account Executive, Inside Sales - Monumental Sports & Entertainment (Washington, DC)
» Director of E-Sports - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Membership Sales - Northern Arizona Suns D-League (Prescott Valley, AZ)
» Account Executive, Corporate/Premium Sales - Northern Arizona Suns D-League and Arizona Rattlers (Phoenix and Prescott Valley, AZ)
» Account Executive, Business Development - Oklahoma City Thunder (Oklahoma City, OK)
» Partnership Activation Account Manager - Oklahoma City Thunder (Oklahoma City, OK)
» Inside Sales Representative - Oklahoma City Thunder (Oklahoma City, OK)
» Sales Associate (May/June Start Date) - Philadelphia 76ers (Philadelphia, PA)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive-Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Event Manager - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Director, Guest Experience - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Digital Operations Coordinator - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Account Executive, Ticket Sales (2) - Sacramento Kings (Sacramento, CA)
» Marketing Coordinator - Sacramento Kings (Sacramento, CA)
» Corporate Partnership Sales Director - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings and Reno Bighorns (Reno, NV)
» Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)
» Corporate Partnership Inventory Analyst - Utah Jazz (Salt Lake City, UT)
» Ticket Sales Representative - Warriors (Santa Cruz, CA)
» Ticket Sales Representative - Warriors (Santa Cruz, CA)
» Manager, Regional Sales - Washington Wizards (Washington, DC)
» Coordinator, Ticket Operations - Washington Wizards (Washington, DC)


Sales, Service, & Marketing: Ticket Marketing
Part-Time Atlanta Hawks College Ambassador - Atlanta Hawks Basketball Club (Atlanta, GA)

Role: Are you a college student hoping to one day work in the sports industry? Do you love the NBA? Are you active around campus and know of all the hot-spots where students hang out? If you answered ‘yes’ to any of the above questions, then you’re just the person we’re looking for!  The Atlanta Hawks are seeking current local college students to serve as brand ambassadors on campus and at grassroots marketing events around their community. The Atlanta Hawks College Ambassadors will be responsible for driving and shaping the Hawks’ image on campus by promoting upcoming games, events, and special offers to the student population. The goal of a Hawks brand ambassador is to excite students in new and unique ways while increasing ticket sales on a collegiate level. Apply now to be a part of the ’17-’18 class of Hawks College Ambassadors and jump start your career in sports!

 

Responsibilities:

  • Work with Hawks front office staff to develop ways to integrate the Hawks brand into big events and happenings taking place on your campus
  • Identify and build relationships with key student groups on campus that would be interested in bringing their groups to Hawks games 
  • Represent the Hawks brand on campus at all times, consistently acting professionally and being courteous to fellow students, campus administrators, and local community leaders
  • Become a credible brand expert: know our team and our product offerings
  • Work with Hawks Membership Consultants to identify new or untapped advertising and sales opportunities on and around campus
  • Promote the Hawks on campus by wearing team-issued apparel and using provided marketing collateral to spread the word and create buzz around special events and promotions
  • Build brand awareness via social network sharing of relevant Atlanta Hawks content
  • Create weekly reports to send to Hawks front office staff. Reports may include: providing a summary of your communication with sales/advertising prospects, event/promotion recaps, general market analysis for your campus, timesheets, and suggestions for future Hawks-related sales and marketing opportunities on campus

Qualifications:

  • Must be currently enrolled in a college or university that is located within a 100 mile radius of Atlanta
  • Business (sales, marketing, sport management) major preferred
  • Must have access to reliable communication (phone and email)
  • Must have reliable transportation during the school year to attend meetings at Hawks offices in downtown Atlanta
  • Passion for sports and knowledge of the Hawks and NBA preferred
  • Previous business/leadership experience preferred. This may include prior work in event marketing/promotions, previous brand ambassador experience, or involvement on-campus in a student group or Greek life
  • Ability to work an average of 5 hours per week, plus attend various events (as needed) both on-campus and in Atlanta
  • Able to work both independently and in a team environment. Majority of your time will be spent on campus, but collaboration and knowledge sharing with other Hawks brand ambassadors will be key to the success of the program
  • Self-motivated and well-organized. Must be able to handle multiple projects/tasks at the same time without daily and direct supervision
  • Campus expert- knowledgeable about your campus, its hot spots, and behind the scenes activities taking place
  • Social chameleon- have the ability to work and interact with a variety of groups and organizations on campus
  • Strong written and verbal communication skills
  • Frequent user of social media (Facebook, Twitter, Instagram, Vine, Snapchat, etc.)

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. At what college or university will you be currently enrolled in for the ‘17-‘18 school year that is located within a 100 mile radius of Atlanta?
2. Do you have access to reliable communication?
3. Do you have access to reliable transportation?


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Sales, Service, & Marketing: Ticket Sales
Part Time : Assistant, Sales ( Summer 2017 ) - Atlanta Hawks Basketball Club (Atlanta, GA)

RESPONSIBILITIES/DUTIES:  

  • Create and complete various reports on a daily, weekly and monthly basis
  • Research and organization market trends for prospecting opportunities
  • Assist other ticket sales department with projects as they arise
  • Assists on game night responsibilities for revenue generating or retention events

QUALIFICATIONS:

  • The ability to work flexible hours to include nights, weekends and holidays is required 
  • Proficiency in Microsoft Office programs required
  • Proficiency in Archtics and CRM preferred
  • Must be organized, creative, enthusiastic, and possess excellent interpersonal skills
  • Must be able to handle multiple jobs simultaneously and work well under pressure
  • Ability to work extended hours including evenings, weekends and holidays

The part-time position will run through the summer (through August 2017). Applications will be considered on a first come, first serve basis. We do ask that you please do not call or email to check on the status of your application. A member of the Atlanta Hawks Basketball Club will contact you if you are selected for an interview. Thank you for your interest in the Atlanta Hawks.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Can you handle multiple projects at one time?
2. Can you work nights, weekends and holidays?


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Brooklyn Nets seeks an Inside Sales Representative (s) to participate in an 11-month intensive entry-level sales program during which he/she will prospect and sell all season ticket plans offered for Brooklyn Nets at Barclays Center in Brooklyn, NY. Position participates in special projects/project team(s) as assigned, to identify potential customers within the metropolitan area and support overall departmental objectives. 

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  •  Generate ticket sales revenue by cold calling area companies and individuals to set up face-to-face appointments and finalize sales of Brooklyn Nets All Access Passes, Full Season and Partial Season ticket plans, as well as other Barclays Center events;
  •  Generate leads by researching prospective clients within the metropolitan area and generating referrals;
  •  Achieve and exceed monthly and annual individual goals set by the Manager of Inside Sales;
  •  Attend Brooklyn Nets home games to promote the team, entertain prospective clients, and/or staff a ticket sales table on the concourse for in-game selling of ticket plans;
  •  Attend special Brooklyn Nets events such as Barclays Center Business Alliance meetings and other lead generating networking events in the region;
  •  Responsible for making 80-100 phone calls per shift.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty exceptionally.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience

  •  Bachelor’s degree required;
  •  Sales experience is a plus;
  •  Competencies in face-to-face presentations and event selling;
  •  Proficient with Microsoft Office, Outlook and related software skills;
  •   Strong time management and organizational skills;
  •   Excellent verbal and written communication skills, exuding a high level of energy and enthusiasm; 
  •   Excellent telephone manner.

B. Knowledge/Skills/Abilities

  •  Must have the ability to maintain an impeccable professional appearance;
  •  Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  •  Must have a strong sense of self-awareness and emotional intelligence;
  •  Must be able to maintain confidentiality and use the utmost discretion when privy to sensitive information;
  • Must have truly outstanding customer service and interpersonal communication skills;
  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;
  • Must have an interest and ability in serving others as one of the primary functions of their job;
  • Must be self-directed and able to work independently;
  • Must be a flexible & reliable team player, both within own department and within the company as a whole;
  •  Must have a high level of communication skills and be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, written, face-to-face, over the phone, etc.) and being attuned to others through strong active listening skills; 
  •  Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  •  Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C. Certifications

None required.

IV. WORKING CONDITIONS

A.     Travel Requirements

Frequent Traveler (10 – 50% travel), the bulk of which is within the New York metropolitan area.               

B.     Physical Demands

This position requires the ability to lift up to 10 pounds

C.     Work Environment

The incumbent primarily works in an office environment, however is expected to attend Brooklyn Nets games and other special events. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Brooklyn Nets (Brooklyn, NY)

ABOUT BROOKLYN SPORTS & ENTERTAINMENT

Brooklyn Sports & Entertainment (BSE) develops and operates state-of-the-art venues and manages premier sports franchises, delivering dynamic content and experiences for audiences. BSE oversees programming, marketing, sales, and operations for Barclays Center and Nassau Veterans Memorial Coliseum presented by New York Community Bank, and manages and controls the NBA's Brooklyn Nets and its Development League team, the Long Island Nets, as well as the business operations of the NHL's New York Islanders. 

Barclays Center, which opened on September 28, 2012, offers 17,732 seats for basketball, 15,795 for hockey, and up to 19,000 seats for concerts, and has 101 luxury suites, four bars/lounges, four clubs, and 40/40 CLUB & Restaurant by American Express.

The New Coliseum Presented by NYCB, scheduled to reopen April 5, 2017 after extensive renovation, will offer 13,000 seats for hockey, 13,500 for basketball, and 14,500 for standard concert configurations, with the ability to flex up. The bowl will have a theater seating option for 4,000 guests. With a focus on emerging businesses, BSE identifies and creates alliances, strategic partners and other business opportunities to ensure the success of its assets.

Our Mission: Brooklyn Sports & Entertainment is committed to creating memories through our world-class state-of-the-art venues, professional sports franchises and emerging businesses.

For additional information, please visit Brooklynse.com.

I. SUMMARY

Under general direction and supervision, this position is responsible for sale of all ticket inventory including premium club seating, single game suite rentals, season ticket packages, and group seating.  This is a full time position that offers the potential for career growth to successful individuals within our organization.

Brooklyn Nets, LLC is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sells premium club seating, single game suite rentals, season ticket packages, and group seating through relationship building through the business community, and following up on inbound leads and prospecting cold calls.  This person also has the ability to cross-sell other Brooklyn Sports & Entertainment assets, including other Barclays Center events, including the New York Islanders as well as Nassau Coliseum events;
  • Contacts, schedules, and conducts in-person and phone presentations with appropriate decision makers within targeted accounts;

  • Meets and exceeds all weekly, monthly and annual sales, phone, and appointment goals set by the Director of Brooklyn Nets Ticket Sales;

  • Participates with in game activities including, but not limited to visits to suites/seats, prospect entertaining, and complaint resolution;

  • Tracks and provides accurate, regular reports for management detailing sales activities, pipeline status and pending deals;

  • Attends special events such as Nets Hospitality Functions, Business Clubs, Chamber of Commerce meetings and other live lead generating opportunities;

  • Works with the marketing department and sales staff in order to generate customer leads and promote public awareness;

  • Participates in special projects/project team(s) as assigned, to support department objectives.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree required;

  • 1-2 years of experience working in sales (preferably in ticket sales for a professional sports franchise);

  • Experience working with database applications.

Knowledge/Skills/Abilities

  • Must have truly outstanding customer service, interpersonal communication skills (verbal, nonverbal and written) and active listening skills;

  • Must have the ability to maintain an impeccable professional appearance;

  • Must have experience with face-to-face presentations and event selling;

  • Must be proficient with Microsoft Office, Outlook and related software skills;

  • Must have strong time management and organizational skills;

  • Must be able to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

  • Must have an interest and ability in serving others as one of the primary functions of their job;

  • Must be self-directed and able to work independently by prioritizing tasks and creating defined goals and objectives;

  • Must be a flexible and reliable team player, both within own department and within company as a whole;

  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

Certifications

None required.

IV. WORKING CONDITIONS

Travel Requirements

Infrequent Traveler (<5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however, is expected to attend Brooklyn Nets games and other events at Barclays Center, which may include those on evenings, weekends and/or holidays as required. 


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales, Service, & Marketing: Premium/Suite Sales
Manager, Premium Sales - Brooklyn Nets (Brooklyn, NY)

ABOUT BROOKLYN SPORTS & ENTERTAINMENT

Brooklyn Sports & Entertainment (BSE) develops and operates state-of-the-art venues and manages premier sports franchises, delivering dynamic content and experiences for audiences. BSE oversees programming, marketing, sales, and operations for Barclays Center and Nassau Veterans Memorial Coliseum presented by New York Community Bank, and manages and controls the NBA's Brooklyn Nets and its Development League team, the Long Island Nets, as well as the business operations of the NHL's New York Islanders. 

Barclays Center, which opened on September 28, 2012, offers 17,732 seats for basketball, 15,795 for hockey, and up to 19,000 seats for concerts, and has 101 luxury suites, four bars/lounges, four clubs, and 40/40 CLUB & Restaurant by American Express.

The New Coliseum Presented by NYCB, scheduled to reopen April 5, 2017 after extensive renovation, will offer 13,000 seats for hockey, 13,500 for basketball, and 14,500 for standard concert configurations, with the ability to flex up. The bowl will have a theater seating option for 4,000 guests. With a focus on emerging businesses, BSE identifies and creates alliances, strategic partners and other business opportunities to ensure the success of its assets.

Our Mission: Brooklyn Sports & Entertainment is committed to creating memories through our world-class state-of-the-art venues, professional sports franchises and emerging businesses.

For additional information, please visit Brooklynse.com.

SUMMARY

Under general direction and supervision, this position is responsible for promoting and selling Premium and Courtside Seating at Barclays Center to potential customers in the New York metropolitan area. This is a full time position that offers the potential for career growth to successful individuals within our organization. Position participates in special projects/project team(s) as assigned, to support department objectives.

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate revenue through cold calls and face-to-face presentations to area companies to sell, premium and club season ticket packages;
  • Generate premium leads by prospecting sales territory and generating referrals;
  • Achieve and exceed weekly, monthly and annual goals set by the Director, Premium Sales;
  • Attend special events such as Brooklyn Nets Hospitality Functions, Business Clubs, Chamber of Commerce meetings and other live lead generating opportunities;
  • Work with the marketing department and sales staff in order to generate customer leads and promote public awareness.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree required;
  • 2-4 years’ experience working in sales (preferably in premium ticket sales for a professional sports franchise)

Knowledge/Skills/Abilities

  • Must have the ability to maintain an impeccable professional appearance;
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
  • Must have a strong sense of self-awareness and emotional intelligence;
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
  • Must have truly outstanding customer service and interpersonal communication skills;
  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;
  • Must have an interest and ability in serving others as one of the primary functions of their job;
  • Must be self-directed and able to work independently;
  • Must be flexible & reliable team player, both within own department and within company as a whole;
  • Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;
  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made;
  • Competencies in face-to-face presentations and event selling;
  • Experience working with database applications;
  • Proficient with Microsoft Office, Outlook, Dynamic CRM and related software skills;
  • Strong time management and organizational skills;
  • Excellent communication skills and a high level of energy.

IV. WORKING CONDITIONS

Travel Requirements

May be required to travel on rare occasions (<5%); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent primarily works in an office environment, however is expected to attend Brooklyn Nets games.


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales, Service, & Marketing: Ticket Sales
Brooklyn Sports & Entertainment Sales Academy (4/1-4/2) - Brooklyn Sports & Entertainment (Brooklyn, NY)

Brooklyn Sports & Entertainment Sales Academy (4/1-4/2)

The Brooklyn Sports & Entertainment Ticket Sales Leadership team will host a two-day Sales Academy for aspiring sports sales professionals in an effort to hire top talent to join the Brooklyn Nets & New York Islanders Inside Sales teams.

The Sales Academy will provide graduating seniors, as well as recent college graduates, an exclusive opportunity to demonstrate their talents for hiring managers and network with the industry’s best. Selected participants will have the opportunity to interview and potentially be hired for an Inside Sales Position by the conclusion of the Academy.

This two-day experience will consist of, but is not limited to:

  • Sales training
  • Live cold calls
  • Concourse prospecting
  • Networking with Brooklyn Nets & New York Islanders sales professionals and executives
  • Tour of Barclays Center
  • Brooklyn Nets Game

Event Details:

  • Saturday, April 1st, Brooklyn, NY (from 8:30AM - 5:30 PM)
  • Sunday, April 2nd, Brooklyn, NY  (from 1:00 PM - conclusion of Nets vs. Orlando game)

Application Details:

  • Applicants MUST complete the Brooklyn Sports & Entertainment Sales Academy application on Teamworkonline no later than Monday, March 20 at 5:30PM EST.
  • To be considered, all applicants must possess (or graduate in Spring 2017) an undergraduate degree from an accredited college or university.
  • All applicants will be notified on the status of their selection to participate by Thursday, March 23.  There is no cost to participate in the Sales Academy, but access to this event will be limited; therefore, an application does not guarantee your participation.
  • At the conclusion of Day 1, only select participants will be invited to participate in Day 2. 

PLEASE BE SURE TO COMPLETE ALL OF THE QUESITONS BELOW


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

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Sales, Service, & Marketing: Membership
Account Manager, Season Member Services - Charlotte Hornets (Charlotte, NC)

Position Overview

As The Account Manager, Season Member Services you are responsible for providing a wide range of confidential and administrative support to season member’s accounts as well as providing extraordinary service. You will interact with vendors, clients, and internal departments to fulfill season ticket member requests and obligations. Position will also assist with renewal process for all season ticket members. The Account Manager, Season Member Services position will work independently on assignments and should be able to collaborate with all departments within the company.

Essential Duties and Responsibilities

  • You will serve as primary liaison between season members and organization/arena providing extraordinary customer service
  • Interact daily with fans and guests in person, via e-mail and other communication mediums to successfully share and receive information with fans
  • Responsible for the renewal of season member’s accounts
  • Assist in securing payments for accounts
  • Process additional ticket requests as needed
  • Assist with event planning and coordination of sales/services related events
  • Perform “game day” responsibilities, including entertaining clients and fulfilling their requests
  • Compile and report to upper management information regarding interests/concerns of patrons and provide feedback to address those interests/concerns
  • Work with sales team on all assigned accounts.
  • Perform administrative functions as needed
  • Build and maintain service/renewal reports
  • Update and maintain season ticket holder information in company database.

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies

  • Bachelor’s degree from an accredited college or university required in Sports Administration, Business, or a related field
  • One year experience in a customer service role
  • Maintain high level of confidentiality at all times
  • Presents self in a professional manner and has the ability to interact with all levels of the organization and outside contacts
  • Interpersonal skills – ability to maintain confidentiality, listens to others, and willing to try new thing
  • Thrive in a dynamic, deadline driven environment
  • Demonstrates leadership skills
  • Excellent communication skills including written and verbal; ability to express ideas clearly and concisely
  • Flexibility – adapts to changes in the work environment, manages challenging demands, and is able to handle frequent changes
  • Ability to work irregular and long work hours and attend all home games
  • Organized, can prioritize work activities, uses time efficiently
  • Working knowledge of Ticketmaster

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Membership
Account Executive, Membership Sales - Charlotte Hornets (Charlotte, NC)

Position Overview

The Account Executive, Membership Sales position is responsible for generating new business revenue by prospecting new sales opportunities via phone, networking events and face-to-face presentations. As the Account Executive of Membership Sales you will sell season tickets, partial plans, group tickets and premium inventory.

Essential Duties and Responsibilities

  • You are expected to meet or exceed daily call and appointment expectations and yearly sales goals
  • Handling all incoming sales calls
  • Prospect and qualify all potential sales opportunities
  • Effectively executing sales campaigns and training set forth
  • Maintaining computerized records of all clients and prospects with our CRM system
  • Providing excellent customer service
  • Maintaining and growing industry standard sales skills
  • Performing basic office functions as needed

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Consistent track record of 2-4 years of high level sales success
  • You will present sales material to large groups and clients
  • Maintain the highest level of confidentiality
  • Present yourself in a professional manner as you interact with all levels of the organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Flexibility – adapts to change in the work environment and manages competing demands
  • Dependability – consistently at work on time and responds to manager’s instructions
  • Ability to work extended hours including nights, weekends, holidays and travel as needed
  • Thrive in a dynamic, deadline driven environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Charlotte Hornets (Charlotte, NC)

Position Overview

The Charlotte Hornets are seeking a passionate, committed, high-energy sales person to sell group tickets for our organization. As a Group Sales Account Executive you should be highly motivated and organized with an outgoing personality.

Essential Duties and Responsibilities

  • Making cold calls from lists that you prospect to area companies and organizations to set up appointments to sell group tickets
  • Actively meeting or exceeding weekly and monthly sales goals in the areas of group ticket sales
  • Maintaining computerized records of all season, plan and group customers regarding the team’s customer relations database
  • Selling season tickets, partial season, luxury products and mini plans
  • Building and cultivating beneficial relationships with existing and new accounts
  • Managing all incoming sales calls from group sales prospects
  • Developing professional relationships with current clients for group outing renewals and referral leads
  •  Meeting and exceeding weekly and monthly appointment goals
  • Creating and activating new theme nights and group outings
  • Selling and activating fan experiences on a game by game basis

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

  • You should be a self-starter with a positive attitude
  • Committed to working as a meaningful member of the sales team
  • Excellent written and verbal communication skills
  • Be customer service and fan experience oriented
  • Solid prioritization and organizational skills, being able to handle multiple projects at once
  • Be creative and enthusiastic
  • Have excellent interpersonal skills
  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • The ability to thrive in a dynamic, deadline driven environment
  • Ability to network throughout the business community and various organizations
  • Ability to work a flexible schedule and attend all home games including evenings, weekends and possible holidays
  • At least one-year of successful group sales experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Premium/Suite Sales
Account Executive, Premium Sales - Charlotte Hornets (Charlotte, NC)

Position Overview

As the Account Executive, Premium Sales you will be responsible for generating new business revenue through premium sales efforts.You will also be accountable for new business developed through season tickets, partial plans, and group ticket revenue via phone, networking events and face to face presentation. Responsibilities also include providing extraordinary service to premium and luxury customers.

Essential Duties and Responsibilities

  • You will need to meet or exceed daily activity expectations of 60 daily activities and 5 appointments weekly
  • Meeting or exceeding yearly sales goals as established by manager
  • Building and fostering beneficial relationships with new and current accounts
  • We will need you to regularly attend networking and chamber events
  • Inventing and effectively implementing personally developed business plans
  • Handling all incoming sales calls
  • Generating substantial group tickets sales through segmented categories
  • Prospecting and qualifying all potential sales opportunities
  • Effectively executing sales campaigns and training set forth by your supervisors
  • Efficiently managing workday as determined by management
  • Maintaining computerized records of all clients and prospects through CRM system
  • Assisting customer service efforts during renewal campaigns
  • Renewing and retaining luxury accounts as assigned by management
  • Servicing accounts for all events in Spectrum Center
  • Assisting with the planning and execution of all luxury and premium seating special events
  • Maintaining and growing industry standard sales skills
  • Staying current with new information, techniques and technology concerning the customer service industry and share quality practices with the NBA and other clubs and arenas.
  • Tracking accounts receivables as needed

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies:

  • Bachelor’s degree in Business, Sports Management, Marketing or related field
  • Ability to work as a standout colleague and member of the sales team
  • Ability to attend all home games and work irregular hours (evenings, weekends, and holidays)
  • Consistent track record of sustained high level sales success
  • Proficient in computer software programs
  • Strong organizational skills
  • Excellent communication skills including verbal and written
  • Extraordinary customer service skills
  • Ability to present sales materials to large groups and clients
  • Ability to multi-task and communicate in a dynamic environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative (2017-18 Season) - Chicago Bulls (Chicago, IL)

DESCRIPTION

The Chicago Bulls will hire 10 full-time Ticket Representatives, on an internship basis, to be responsible for the following: solicit new season and group ticket business by telephone (each Ticket Representative is expected to make a minimum of 80 phone calls per day – leads are provided) and mail with timely follow up, service all incoming requests for season and group ticket information, and provide additional support to the ticket and marketing departments when necessary.  Each Ticket Representative is assigned his or her own cubicle, phone, computer and supplies.

This seasonal role will begin July 2017 and most likely conclude at the end of February 2018.  Please note, depending on business circumstances at the time, this role could end as early as October 2017.  Hours of operation are Monday through Friday from 9:00 a.m. until 5:00 p.m. (although times may vary) at the Bulls' front office located in the United Center (1901 W. Madison Street).  Compensation will be an hourly wage ($10.50 per hour), plus the potential to earn commission and weekly/monthly bonuses based on performance.  Benefits are not included in the compensation plan.

Parking and lunch at the United Center are provided daily, free of charge, and employees will receive complimentary tickets to select home Bulls games.  Although there are no guarantees for full-time employment once the seasonal role ends, individuals who excel are considered for future positions, or placement with another organization.

REQUIREMENTS

  •  A four-year college degree. 
  • Sports administration, business, advertising, marketing, communications or liberal arts degrees are preferred. 
  • An interest in sports marketing and/or a career in sales. 
  • Excellent verbal and written skills. 
  • A team player with a positive attitude, self-confidence, professionalism, integrity, motivation and a very strong work ethic. 
  • Sales experience, although not required, is very helpful.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor’s Degree and or Master’s Degree from a credited 4 year college or University? [Yes/No]
2. If you have your degree, what was your college GPA?
3. Do you have previous internship experience working in sports? [Yes/No]
4. Do you have previous internship experience working in sales? [Yes/No]
5. Do you have a flexible availability, including the ability to work evenings, weekends and holidays as needed? [Yes/No]
6. Please briefly list your previous sales and marketing/promotion experiences.
7. Why are you interested in this position?
8. Why do you believe you are you the right fit for this position?


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive-Group Specialist - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive with a focus on Group Sales. The ideal candidate must be a competitive, self-motivated, experienced sales professional who leads by example, hustles every day, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals, and face-to-face presentations with a strong focus on networking, relationship sales, and customer retention.

Responsibilities:
1. Qualify prospective buyers to sell group ticket packages thru all sales communication channels including cold calls, emails, face to face meetings, etc
2. Aggressively and continuously prospect, hustle to achieve success, and take steps to execute personal ticket sales business plan
3. Utilize social selling tools to network and create successful relationships within the business community
4. Renew existing customers and sales through exceptional customer service practices and problem solving skills
5. Daily emphasis on sales activities including out of office meetings, networking, phone calls, emails, LinkedIn prospecting and social selling
6. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
7. Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM
8. Exceed monthly and annual sales goals
9. Game night responsibilities as well as attending outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing, or a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience in the sports industry? Explain
2. What group targets have you sold to in your previous position(s)?
3. What motivates you?


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive with a focus on B2B sales includign Season Ticket Membership, Group outings and Corporate Hospitality. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on networking, relationship sales, and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages to businesses
2. Sell business partner packages and corporate hospitality area memberships to businesses
3. Utilize social selling tools to network and create successful relationships within the business community
4. Renew existing customers and sales through exceptional customer service practices and problem solving skills
5. Daily emphasis on sales activities including out of office meetings, networking, phone calls, emails, LinkedIn prospecting and social selling
6. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
7. Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM
8. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
9. Game night responsibilities as well as attending outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Ticket Sales
Account Executive: Bilingual English/Spanish - Dallas Mavericks (Dallas, TX)

Description:

If you have excellent written and verbal communication skills in English and Spanish, a competitive personality, and a proven track record of sales success in a dynamic, high volume sales environment, we invite you to apply for this exciting ticket sales position.

The main responsibility of an Account Executive will include selling a full menu of ticket products, including, but not limited to, season ticket packages, group tickets and nightly suite options.  Account Executives are provided with some leads, but are also responsible for seeking new business, through cold-calling, networking, and personal prospecting.

Minimum Requirements:

  • Excellent communication skills, written and verbal, in English and Spanish
  • Comfortable selling tickets in either English or Spanish, as needed by the client
  • 2+ years of outstanding performance in commission-based telemarketing or sales position
  • Highly self-motivated individual with a strong desire to build a career in ticket sales
  • Maintain computerized records of all touch points with clients and prospects with our CRM system
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events
  • Detail oriented with ability to multi-task effectively, with a sense of urgency, while maintaining a positive attitude
  • College degree preferred

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Dallas Mavericks (Dallas, TX)

Description:

If you have excellent written and verbal communication skills, a competitive personality, and a proven track record of sales success in a dynamic, high volume sales environment, we invite you to apply for this exciting ticket sales position.

The main responsibility of an Account Executive will include selling a full menu of ticket products, including, but not limited to, season ticket packages, group tickets and nightly suite options.  Account Executives are provided with some leads, but are also responsible for seeking new business, through cold-calling, networking, and personal prospecting.

Minimum Requirements: 

  • Excellent communication skills, written and verbal
  •  2+ years of outstanding performance in commission-based telemarketing or sales position
  • Highly self-motivated individual with a strong desire to build a career in ticket sales
  • Maintain computerized records of all touch points with clients and prospects with our CRM system
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events
  • Detail oriented with ability to multi-task effectively, with a sense of urgency, while maintaining a positive attitude
  • College degree preferred

?This is a full time position that is salaried plus commission and we offer an outstanding benefit program.


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Sales, Service, & Marketing: Game Operations/Presentation
Game Operations Manager (Contract) - Dallas Wings (Arlington, TX)

The Dallas Wings are seeking an experienced Game Operations Manager for their 2017 season. This is a contract role beginning April 2017 and ending at the conclusion of the season. 

Duties: 

  • Responsible for the flawless operation of Dallas Wings in-game presentation to ensure a professional-level, entertaining and immersive arena experience
  • Responsible for timely, detailed and accurate development of game day script including integration of PA, music, video and sponsorship elements
  • Manages game day talent including but not limited to DJ, mascot, flight crew, dance teams and 3rd-party performers
  • Coordinates with broadcast producer / director to ensure in-arena, broadcast elements and story lines are aligned
  • Works closely with sales team management to maintain high level of quality for all fan experiences
  • Ensures Wings brand integrity across all channels
  • Supports communications team in management of statistics vendors and integration of stats into game presentation
  • Manages game-day coordinator and interns

Qualifications: 

  • 2-3 years’ experience in a game operations or show producing/directing role
  • Ability to effectively communicate on all levels of the organization
  • Strong organization and leadership skills
  • Entrepreneurial spirit and a high level of personal accountability
  • Must be available for all Dallas Wings home games
  • Ability to work flexible hours including nights and weekends 

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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Sales Coordinator - Dallas Wings (Arlington, TX)

Overview:

The Dallas Wings are looking for a pro-active, self-motivated individual to join our Corporate Partnerships team as a Sales Coordinator. Reporting to the Vice President, Corporate Partnerships, he/she will play an important role in the corporate partnerships sales cycle by supporting all business development activities. 

Duties:

  • Managing logistics of the sales process including presentation development, scheduling, company research, pre-meeting preparation, and post-meeting follow-up
  • Facilitate legal review of pending contracts from initial submission through full execution
  • Maintain record of all contracts and provide comprehensive elements lists to fulfillment team
  • Support the fulfillment process as needed to ensure accurate and timely execution of all contracted elements
  • Responsible for sales and revenue reporting for sponsorship team
  • Creation of excel spreadsheets and presentation updates as needed

Qualifications:

  • 1-2 years professional sales and/or business development experience
  • Incredibly organized with the ability to manage multiple projects
  • Intermediate Microsoft excel skills
  • Comfortable using Adobe Creative Cloud tools (photo shop, illustrator, in-design)
  • Excellent written and verbal communications skills
  • Comfortable working in a dynamic environment where priorities may change with little notice
  • Flexible work hours including evening, weekends and holidays 

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Dallas Wings (Arlington, TX)

Why You Should Apply for this Position
The Dallas-Fort Worth (DFW) marketplace represents the largest unserved market for women's professional sports in the United States.  As the 4th-largest metropolitan area and 5th-largest media market in the U.S., being a part of a dynamic sales driven culture from the ground up - is a unique opportunity.  

So, if you thrive on ideation, innovation and have a passion to participate in an extraordinary, league-leading experience, apply now!

Position Summary
As a member of the Dallas Wings Ticket Sales team, you will work closely with the Director of Ticket Sales and Servies in order to generating new business revenue through full season memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Position Responsibilities

  • Meet or exceed yearly new season membership sales, group ticket sales and partial plan sales goals
  • Generate leads via prospecting, networking, attending chamber of commerce meetings, cold calls, business related networking functions and Dallas Wings games and other Dallas Wings related business events
  • Maintain computerized records of all clients and prospects with our CRM system
  • Effectively execute sales campaigns and training set forth
  • Assist customer service efforts during renewal campaigns
  • Assist with other season and group ticket sales duties, as assigned
  • Return all phone/e-mail within 24 hours
  • Attend all member events
  • Work Service Table at all Dallas Wings home games (18 games)
  • Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Sports Industry

Essential Skills

  • Must possess a strong ticket sales desire to help set the standard for the season membership and group sales department throughout the sports industry
  • Successful candidates will display the highest levels professionalism, pride and work ethic
  • Strong communication skills, positive attitude and an eagerness to learn are a must
  • Ability to present sales material to large groups and clients
  • Provide excellent customer service

Experience and Qualifications

  • College degree or equivalent experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Partnership Activation Coordinator - Delaware 87ers (Wilmington, DE)

Position Summary:  The Partnership Activation Coordinator is responsible for producing corporate sponsorship sales revenues. The PAC must set appointments with regional business leaders and sell new corporate sponsorships for the team as well as service and maintain existing sponsorship accounts. Additional responsibilities include assisting in the development and execution of consumer and b2b promotions for new and existing accounts.

Delaware 87ers, L.P. is an Equal Opportunity Employer.

Responsibilities include, but are not limited to the following:
• Meet all sales goals assigned
• Grow sponsorship revenue streams
• Provide Customer Service to existing sponsorship accounts by visiting with the accounts throughout the season and off-season to ensure personalized, continual contact.
• Renew Sponsorship Accounts that are assigned.
• Set Appointments over the phone with CEOs and Presidents, or other company decision-makers – approximately 5-10 appointments per week. 
• Deliver the Sponsorship sales presentations (that you will be taught) on appointments with company decision-makers. 
• Assist in the creation and implementation of consumer and business to business based promotions
• Maintain Database and add new database leads.
• Prospect for quality leads.
• Visit with accounts and maintain and develop relationship with sponsorship clients. 
• Complete any customer service and operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

Qualifications:
• 2-3 years’ previous sales experience is required
• Previous advertising or sponsorship sales experience is a plus but not required
• Experienced in sports team sales, general business sales, or sports management is preferred. 
• Strong conceptual and strategic skills, and ability to think create new inventory opportunities 
• Candidate must possess drive, determination, and a strong work ethic
• Candidate must be willing to listen and learn
• The ability to work long hours, including weekends, is preferred


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Sales, Service, & Marketing: Ticket Sales
Senior Account Executive - Delaware 87ers (Wilmington, DE)

Position Summary

The Senior Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The Senior AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The Senior AE will also sell new group accounts to decision makers within businesses and non-profit organizations

Delaware 87ers, L.P. is an Equal Opportunity Employer.

 

Responsibilities include, but are not limited to the following:

• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

Qualifications:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.

 

Special Position Requirements:

 

•Must be flexible in working extended hours including nights, weekends, and holidays as required


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Sales, Service, & Marketing: Ticket Sales
Senior Account Executive - Delaware 87ers - Delaware 87ers (Wilmington, DE)

The Delaware 87ers are looking to add an outgoing and driven Account Executive to their staff for the 2016-17 NBA Development League season. This position will work directly with the entire ticket sales staff to generate multiple ticket packages and group ticket sales. The Account Executive should have excellent people skills, time management and be highly organized. He/She must also be prepared to work long hours and maintain a professional attitude and appearance. Candidate must be a team player willing to help out wherever they are needed including other departments in the organization.

DESCRIPTION: The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences.  The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Meet all sales goals assigned.
  • Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
  • Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
  • Develop and maintain a database of potential group and season-seat customers.
  • Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
  • Prospect for quality leads, particularly through asking for referrals.
  • Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
  • Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
  • Work with the Box Office to update certain sales reports.
  • Complete any customer service an operational duties in season as assigned.
  • Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

IDEAL CANDIDATE:

  • Experienced in sports team sales, general business sales, or sports management is preferred. 
  • Previous experience in face-to-face and telemarketing sales is ideal.

COMPENSATION: The compensation will depend on experience.  Salary + Commission


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Delaware 87ers (Wilmington, DE)

POSITION OVERVIEW:
• The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

IDEAL CANDIDATE:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.
 


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Sales, Service, & Marketing: Ticket Sales
INSIDE SALES REPRESENTATIVE - DENVER NUGGETS (DENVER, CO)

OVERVIEW:

The Denver Nuggets are seeking highly motivated, coachable individuals who are passionate about getting their start on the business side of the sports industry.  The Inside Sales Representative position focuses on selling new full season tickets, partial season ticket plans, mini plans, group tickets through outbound calls and face to face appointments for the Denver Nuggets.  Our Inside Sales program provides consistent training from the Nuggets leadership team.  As a leadership team, we’re committed to the process of developing our sales executives on both a personal and professional level. The position pays an hourly wage plus commissions.

MINIMUM POSITION RESPONSIBILITIES:

  • Responsible for the sale of new full season tickets, partial season ticket plans, mini plans, group tickets

  • Make a minimum of 80 outbound sales calls each day with the goal of generating new ticket revenue

  • Identify new business opportunities by establishing professional and personal networks

  • Proactively seeking new leads through referrals, prospecting and networking

  • Meets or exceeds weekly and monthly sales and intangible goals

  • Conducts appointments with prospective clients

  • Provides phone support and follow-up of ticket sales marketing campaigns

  • Maintains detailed records of clients and prospects in the CRM system

  • Staffs sales tables at various games and events

  • Other duties as assigned

MINIMUM POSITION QUALIFICATIONS:

  • Bachelor’s degree in a related field from an accredited college or university

  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales

  • Strong verbal and listening skills

  • Strong desire to start a career in the sports sales industry

  • Works well in a team environment

  • Demonstrates a positive  and professional attitude at all times

  • Ability to maintain a flexible work schedule (evenings and weekends)

  • Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards

 PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree

  • Strong computer skills

  • Team and League knowledge


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Executive - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

We are seeking coachable, driven, and enthusiastic Inside Sales Executives to sell full and partial season ticket memberships, group outings, and premium seating. Under the guidance of the Director of Inside Sales, you will have the opportunity grow your career in the Sports Industry and make an impact in an NBA Ticketing Department. The Inside Sales Executive position is a full-time, entry level sales position that will be used to develop our future stars in the sports industry. We are committed to preparing you to take the next step in your career! 

WHAT YOU'LL BE DOING

  • Selling new full season tickets, partial season ticket plans, group tickets and single game luxury suites
  • Making 80 phone calls per day
  • Setting a minimum of two appointments per day; showing seats, and giving arena tours with the intent to close business
  • Completing assigned campaign tasks on time
  • Proactively seeking new leads through referrals, networking, and prospecting businesses
  • Answering incoming single game ticket calls with the ability to up-sell callers into packages, groups, and suite rentals
  • Representing our organization at in-house events and off-site community events with the intent to prospect new business and build relationships
  • Maximizing prospecting events and game days by hosting no less than two prospects at each event
  • Maintaining accurate and detailed records of all current clients and prospects with our CRM system
  • Providing excellent customer service to prospects and current clients over the phone and at games
  • Attending weekly meetings and role-play training sessions

WHAT WE'RE LOOKING FOR

  • Completion of a Bachelor’s Degree from an accredited university
  • Sports Management or Professional Sales major preferred
  • Must be highly self-motivated and have a desire to excel in sales
  • Strong interpersonal skills
  • Individuals must be coachable and possess a positive attitude
  • Consistent attendance and on-time arrival daily and on all game nights
  • Exhibit characteristics of high level salesmanship
  • Ability to deliver exemplary customer service
  • Ability to work nights, weekends and holidays as necessary (typical hours will be Monday-Friday from 8am-5pm on non-event days, and will extend through the completion of the event on event days)

It is strongly recommended you include a 1-4 minute video elevator pitch in your application. Be sure to state:

  • Your name & school and/or current employer and role?
  • Why sales and Palace Sports & Entertainment?
  • Briefly describe the greatest contribution you’ve made to your current employer.
  • How would your current employer or teammates describe your work ethic?
  • Give 1-2 examples of ways you continually look to improve yourself personally/professionally outside of the office.
  • Why should we hire you?

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive - Grand Rapids Drive (Grand Rapids, MI)

The Grand Rapids Drive are looking to add an outgoing and driven Account Executive to their staff for the 2017-18 NBA Development League season. This position will work directly with the entire ticket sales staff to generate multiple ticket packages and group ticket sales. The Account Executive should have excellent people skills, time management and be highly organized. He/She must also be prepared to work long hours and maintain a professional attitude and appearance. Candidate must be a team player willing to help out wherever they are needed including other departments in the organization.

DESCRIPTION: The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences.  The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Meet all sales goals assigned.
  • Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
  • Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
  • Develop and maintain a database of potential group and season-seat customers.
  • Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
  • Prospect for quality leads, particularly through asking for referrals.
  • Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
  • Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
  • Work with the Box Office to update certain sales reports.
  • Complete any customer service an operational duties in season as assigned.
  • Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

IDEAL CANDIDATE:

  • Experienced in sports team sales, general business sales, or sports management is preferred. 
  • Previous experience in face-to-face and telemarketing sales is ideal.

COMPENSATION: The compensation will depend on experience.  Salary + Commission


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Sales, Service, & Marketing: Ticket Sales
Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)

DO YOU WANT TO CLIMB THE MOUNTAIN?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Pacers, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Pacers are the team for you.

TRAIN LIKE A CHAMPION

Whether your name is Paul George or you work in our Ticket Sales Department, the Pacers believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar!

You’ll be coached by a leadership team that has a combined 30+ years of sports sales and management experience. Nic Hendrix (Director of Consumer Sales & Service), Bryan Stine (Director of Group Sales), and Justin Ramquist (Sr. Director of Ticket Sales, Premium & Corporate) will be conducting your training and teaching you everything you need to know to perform at a championship level. Additionally, you’ll have support from an experienced and accomplished senior leadership team including one SportsBusiness Journal Forty Under 40 Award Winner (Todd Taylor - Senior Vice President, Chief Sales and Marketing Officer) and another architect of the longest sellout streak in professional sports history (Barry Gibson – Vice President of Ticket Sales Development).

THE GAMEPLAN

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Pacers ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our 40+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 80+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 40+ home games
4. Other duties as assigned

ROLE PLAYERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This is a seasonal position that works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Manager - LA Clippers (Los Angeles, CA)

Job Summary

The Corporate Partnerships Manager will be responsible for the generation and development of corporate partnerships revenue for the LA Clippers. The sales executive will be responsible for achieving both individual and departmental revenue goals through the sale of media, signage, promotions, digital/social, hospitality, tickets and all other team marketing assets.

Principal Duties and Responsibilities

  • Serve as the primary internal and external contact for execution and fulfillment of assigned Corporate Partner agreements.
  • Manage Corporate Partnership renewal process, including presentation of recap documents, providing recommendations for growing the partnership, preparation of renewal proposals, account summaries and deal term preparation.
  • Develop new and exciting concepts, in conjunction with assigned Corporate Partners, providing measurable benefit to each individual organization based on stated needs and objectives.
  • Create added value and up-sell opportunities for existing Corporate Partners.
  • Oversee all elements of Corporate Partner agreements in relation to signage, print, television, radio, memberships, Internet, promotions, community relations, and hospitality.
  • Organize, schedule, and coordinate receptions, hospitality and tickets per Partnership agreements.
  • Partner with Finance department to ensure accurate and timely billing per contract and also monitoring of payments received.
  • Oversee all Partner related activities during game nights in regards to intern assistance, receptions, promotions, signage, tickets, and hospitality.
  • Attend and participate in weekly departmental sales and game-related marketing and activation meetings.
  • Generate and distribute account summaries for assigned Corporate Partners.
  • Be knowledgeable of corporate partner’s business and industry
  • Manage Corporate Partners expectations on processes, timelines, approvals and deadlines.
  • Partner with internal departments including, Marketing, Community Relations, Communications, Ticket Sales & Services to create a broader activation platform for Corporate Partners.
  • Focus on providing measurable metrics that demonstrate ROI for our Corporate Partners.
  • Strive to achieve or exceed company and department renewal and incremental revenue objectives.

Characteristics / Qualifications

  • Bachelor’s degree in communications, business, marketing (or similar field) or Sports Management from four-year college or university required.
  • Minimum of five years in a marketing position with a consumer brand, agency, media/sports property or similar account management position in a pro-sports team required.
  • Consumer marketing and/or retail sales promotion experience required.
  • Strong customer service background.
  • Experience at developing activation marketing plans, promotions, presentations and proposals.
  • Demonstrated knowledge of general promotional concepts and marketing principles.
  • Must be able to develop and maintain corporate relationships, with senior level executives, managers/clients.
  • Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Willingness to work long and sometimes irregular hours a must to include nights, holidays and weekends.
  • Demonstrated dedication with the ability to oversee projects from origin through execution.
  • Willingness to learn and should be able to flourish in a high growth, dynamic environment.
  • Effective communication skills, both oral and written.
  • Self-starter and entrepreneurial spirit with hands-on approach towards business.

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Sales, Service, & Marketing: Ticket Sales
Account Executive - LA Clippers (Los Angeles, CA)

Job Summary

Our Account Executives are sports industry professionals focused on building relationships with prospective and current Clippers patrons. All A/E’s will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments.

Principal Duties and Responsibilities

·         Seek out and qualify all potential sales opportunities.

·         Meet or exceed daily call and appointment goals.

·         Meet or exceed monthly and yearly sales goals.

·         Effectively execute all assigned sales campaigns and training.

·         Maintain accurate records of all clients and prospects in our CRM and ticketing systems.

·         Provide excellent customer service.

·         Perform game-day responsibilities, including entertaining clients and creating new business opportunities.

·         Performs other duties as required.

Characteristics / Qualifications

·         Bachelor’s degree from an accredited college or university is preferred.

·         Maintain high level sales skills with a proven track record of 1-2 years of sales success.

·         Polished presentation skills with the ability to communicate to clients and colleagues

·         Ability to work all home games including evenings, weekends, holidays as required

·         Ticket software experience is preferred.

·         Demonstrated dedication with the ability to oversee projects from origin through execution.

·         Willingness to learn and should be able to flourish in a high growth, dynamic environment.

·         Effective communication skills, both oral and written.

·         Self-starter and entrepreneurial spirit with hands-on approach towards business.


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Executive (Seasonal/Temporary) - LA Clippers (Los Angeles, CA)

Job Summary

Our Inside Sales Executives are the next generation of sports industry professionals focused on building relationships with prospective and current Clippers patrons.  This individual will go through a career growth-oriented, sports sales development program. At the culmination of the program, our program supports our reps in seeking internal and external opportunities to advance their sports careers.  The in-depth training program will focus on growing one’s professional skill set as a full menu sales and sports professional.

All Inside Sales Executives will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.  The position pays hourly wages + Commission and Bonus Opportunities.

Principal Duties and Responsibilities

• Prospect and sell new full season tickets, partial season ticket plans, group tickets, premium seating, and single game event suites.
• Reach out to potential clients by phone, e-mail, networking events. Recommended100 outbound phone calls daily.
• Maintain digital records of all season ticket customers and prospects with our CRM system.
• Meet monthly with Inside Sales Manager to set goals and discuss strategy for attaining these goals

• Assist customer service efforts including mailing invoices, tickets, etc.
• Perform game night operational duties as assigned (visit clients, works sales table, etc.)
• Participate in development opportunities including attending weekly meetings and role-play sessions conducted by Inside Sales Manager.
• Participate in sales driven arena events.

Characteristics / Qualifications

•         Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field preferred but not required.

•         Proficient in basic computer software programs.

•         Ability to attend all home games (evenings and weekend hours and possibly holidays).

•         Open to learning and reception to constructive and actionable feedback.

•         Demonstrated dedication with the ability to oversee projects from origin through execution.

•         Willingness to learn and should be able to flourish in a high growth, dynamic environment.

•         Effective communication skills, both oral and written.

•         Self-starter and entrepreneurial spirit with hands-on approach towards business.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your strongest personality trait and how will you use it to be successful in this positon?
2. Why do you want to work in the sports industry?
3. What do you hope to gain from this opportunity?
4. What three words come to mind when you hear “Sales”?
5. Please upload video or include a link (YouTube, Vine, etc.) with a 30 second pitch that answers the question: Why should we hire you?


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Sales, Service, & Marketing: Ticket Sales
50/50 Raffle Game Day Staff - LA Clippers (Los Angeles, CA)

POSITION TITLE: 50/50 Raffle Game Day Staff (Part-Time)

DEPARTMENT: LA Clippers Foundation

REPORTS TO: Vice President of Community Relations and Player Programs

POSITION SUMMARY: The LA Clippers Foundation is looking for outgoing and motivated individuals with an interest in or experience with sales who are passionate about making a difference in the community through our 50/50 Raffle initiative.  At each home game during the 2016-17 season, the LA Clippers Foundation will host a 50/50 Raffle at STAPLES Center.  Fifty percent of the proceeds from game day 50/50 raffle ticket sales will be awarded to one lucky fan and the remaining fifty percent will be donated to the LA Clippers Foundation to support local youth in the Greater Los Angeles area.

Ticket Sellers will be stationed throughout the arena enabling guests to purchase raffle tickets from when doors open through the end halftime. This position requires a high-energy and enthusiastic personality, as a seller will be asked to approach fans attending the game on the concourse and suite levels.

JOB DESCRIPTION / REQUIREMENTS:

·         Sell raffle tickets to fans pre-game and through the end halftime.

·         Educate fans on the details of the 50/50 raffle program and answer questions fans may have about the

          program.

·         Accurately handle the sale and distribution of the tickets, following program requirements.

·         Responsible for accurate cash count - submitted to Supervisor at the close of the shift.

·         Understand the mission of the LA Clippers Foundation and effectively communicate and deliver information regarding the LA Clippers Foundation’s charitable endeavors.

QUALIFICATIONS:

-          Must be over the age of 18 years.

-          Must be able to provide own means of transportation.

-          Prior experience and responsibility of handling case

-          Ability to interact positively with large fan base.

-          Must be detail oriented and have strong organizational and communication skills.

-          Must be punctual and a self-starter

-          Ability to multi-task

-          Sales experience a plus

-          Candidates must be willing to work nights, weekends and holidays if necessary.  Shifts are

           approximately 6 hours and take place during Clippers home games

-          Having a flexible schedule that allows for working all Clippers home games.


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Sales, Service, & Marketing: Ticket Sales
Sales Associate, Inside Sales - Los Angeles Sparks (LOS ANGELES, CA)

Category: Sales, Service, & Marketing
Sales Associate, Inside Sales – Los Angeles Sparks

Overall Objectives: 
The Sales Associate, Inside Sales is responsible for generating new business and assists with achieving overall sales and attendance goals of the Los Angeles Sparks by selling all Sparks ticket products including, but not limited to, season ticket memberships, mini plans, and groups. As a leadership team, were committed to the process of developing our sales executives on both a personal and professional level, while exposing our staff to the most comprehensive training regimen in all of sports.

Essential Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to season ticket memberships, mini plans, and group tickets.
  • Make cold calls from lists provided to sell memberships, mini plans, and group tickets; generate own leads through referrals, networking, social selling and effective research
  • Meet weekly productivity requirements for out-bound call volume, and appointments
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Work events and games as assigned to support ticket sales efforts.
  • Track all sales notes in our customer relations program.
  • Meet or exceed assigned sales goals for all ticket products.
  • Participate in ongoing sales and service training and other professional development opportunities.

Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience.
  • Display strong communication and interpersonal skills, both written and verbal.
  • Show initiative and be a self-starter
  • Possess creative, strategic, and quantitative skills sets
  • Demonstrate a positive and team-oriented attitude
  • Able to work evenings and weekends 

 

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

 

 

 

 

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 9:00 AM-5:00PM. In addition to working office hours staff are required to work Sparks home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.   

 

Travel

·         Position may require some travel within the local area to meet prospects or ticket members.

EEO Statement

·         The Los Angeles Sparks are an equal employment opportunity organization. 

Please do not contact the team directly regarding any inquiry for this position.


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Los Angeles Sparks (Los Angeles, CA)

Category: Sales, Service, & Marketing
Account Executive – Los Angeles Sparks

Overall Objectives: 
The Account Executive is responsible for generating revenue through season ticket sale, mini plans, and developing strategic group sales efforts.

Essential Duties and Responsibilities:

  • Sell a full menu of ticket products including, but not limited to season ticket memberships, mini plans, and group tickets.
  • Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  • Meet weekly productivity requirements for out-bound call volume, and appointments. (200 Calls and 10 outside appointments)
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Work events and games as assigned to support ticket sales efforts.
  • Assist with the preparation and execution of game day experiences.
  • Track all sales notes in our customer relations program.
  • Attend special events targeting our season ticket members.
  • Meet or exceed assigned sales goals for all ticket products.
  • Join an outside networking group, association, or community group to create relationships within the community on behalf of the Sparks.
  • Take part in mentorship program to assist in the development of inside sales representatives

Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience.
  • 2-3 years of sales experience of sales experience in a business environment. Preferred in experience in the collegiate, minor league or professional sports environment.
  • Display strong communication and interpersonal skills, both written and verbal.
  • Show initiative and be a self-starter
  • Possess creative, strategic, and quantitative skills sets
  • Demonstrate a positive and team-oriented attitude
  • Able to work evenings and weekends 

 

 

 

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

 

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 9:00 AM-5:00PM. In addition to working office hours staff are required to work Sparks home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.          

 

Travel

·         Position may require some travel within the local area to meet prospects or ticket members.

EEO Statement

·         The Los Angeles Sparks are an equal employment opportunity organization. 

Please do not contact the team directly regarding any inquiry for this position.


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Sales, Service, & Marketing: Financial/Data Analyst
Tickets Sales Analyst - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Ticket Sales Analyst is responsible for driving the analytics strategy within the tickets department.  They will be the voice supporting data driven decision making on the tickets team and interact frequently with the Vice President of Ticket Sales and Service and Senior Business Analyst.  Primary projects will surround ticket pricing strategy, CRM support, and ticketing channel and technology research.  The role will have to interact with both ticketing and marketing departments to ensure alignment between pricing and promotion.

Essential Duties & Responsibilities

  • Season ticket pricing: Enhance statistical pricing strategy and aid in next season pricing.
  • Dynamic pricing: Responsible for day to day ticket price changes based on analysis.
  • Ticket technology research: Evaluate available technologies and vendors to determine if any should be utilized to improve ticket sales or aid in research.
  • Data platform expert: Develop expertise in data platforms including CRM, Archtics (ticket sales database), and data warehouse.
  • CRM support: Assist CRM manager in ticket sales CRM training and on-going assistance.
  • Revenue driving strategy: Evaluate and create new ticketing products to grow ticket revenue.
  • Be an active contributor to the Grizzlies’ Strategy and Analytics team.
  • Other duties as assigned.

Required Skills, Experience & Abilities

Essential:

  • B.S. in economics, statistics, mathematics, physics, engineering, or other quantitative field.
  • 1+ years of professional analytics/data science experience.
  • Strong understanding and ability to apply statistical analysis techniques.  Including but not limited to:
  • Descriptive statistics (mean, median ,IQR, variance, std dev, skewness, correlation, kurtosis)
  • Statistical test (t-test, anova, chi-square, etc)
  • Statistical models (multiple linear regression, logistic regression, time series)
  • Segmentation techniques (cluster analysis, classification and regression trees, etc)
  • Ability to communicate statistical and analytical findings to a non-analytical audience.
  • Excellent interpersonal skills.
  • Basic SQL knowledge.
  • Strong oral and written communication skills.
  • Willingness to learn.
  • Passion for basketball.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. How many years of experience do you possess?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Coordinator, Activation - Memphis Grizzlies (Memphis, TN)

Position Purpose


The Coordinator, Activation will assist in all aspects of the marketing partnership sales, servicing, and evaluation process for the Memphis Grizzlies and FedExForum, focused on the scheduling, logistics, execution and reporting of benefits for our partners.  This individual should possess strong client relations skills, creative problem solving talents, event and logistics planning abilities, and the ability to manage multiple accounts simultaneously.  The Coordinator, Activation will work closely with other members of the Partnership Marketing team to ensure smooth and seamless delivery of contracted benefits, anticipation of client needs and desires, and accurate record-keeping throughout all interactions.  Additional responsibilities will include direct assistance in the sales and research / assessment processes for marketing partners throughout the contracted term.

Essential Duties & Responsibilities

·         Assist in the sales, servicing and evaluation process as part of the Partnership Marketing team

·         Focus on scheduling, logistics, execution and reporting of benefits for our partners

·         Ensure the smooth and seamless delivery of contracted benefits, anticipating client needs

·         Assist in the sales process, especially ideation, and in the research / assessment process

·         Act as host to visiting sponsors and partners at a variety of events

·         Willing and available to work Grizzlies home games and special events as required

·         Organization and proper archiving of legal documentation and with financial reporting

·         Maintain office organization and other administrative duties as assigned

·         Other duties as assigned

Required Skills, Experience & Abilities

·         Bachelor’s degree in marketing, event management or related field and/or equivalent work experience

·         1 – 2 years of experience in sports, events and/or hospitality industries preferred

·         Demonstrated organizational and logistics management capabilities

·         High level of business acumen, creative problem solving abilities, and professionalism

·         Experience using MS Office software (i.e., Excel), graphic design software (i.e., Photoshop)

·         The capacity to multi-task in a fast-paced environment and willingness to travel

·         Excellent communication, writing,  customer service skills, and attention to detail

·         Tremendous teamwork and collaborative spirit coupled with the ability to work independently

·         An endlessly positive attitude, enthusiastic mindset, and self-starter mentality

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales (D-League) - Memphis Grizzlies (Memphis, TN)

Position Purpose

As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for maximizing revenue by identifying business opportunities and selling D-League ticket products including, but not limited to full season tickets, partial plans and group ticket packages. In this position success is enhanced through outside sales appointments with businesses and outbound phone efforts along with using other sales tools such as Microsoft CRM and LinkedIn.  

Essential Duties & Responsibilities

  • Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames.
  • Identify new business opportunities by establishing professional and personal networks, proactively soliciting for and following up with sales leads while representing the organization at functions throughout the region.
  • Build relationships with prospective customers via outbound telephone efforts and enhance those relationships through face to face appointments.
  • Responsible for, but not limited to the sales of new full, partial and group ticket packages to both corporations and individuals.
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, and referral gathering.
  • Provide world class customer service to account base to maximize renewal rates
  • Develop new prospects and referral opportunities by working all games and select FedExForum events.
  • Update and maintain customer information and payments using Archtics and CRM.
  • Actively participate in team member sales training and development opportunities.  
  • Contribute positively to sales team member culture through working relationships with all team members.
  • Work all D-League home games as well as other select sales and service events

Skills, Experience & Abilities

  •  Bachelor’s degree in Business, Sports Management, or related field preferred.
  • At least one-year of successful sales experience with a professional sports team or other sales focused organization preferred.
  • Ability to multi-task and maintain strong organization and time management skills.
  • Strong communication, written and interpersonal skills. 
  • Must be detail-oriented, a team builder and a team player. 
  • A creative, energetic, positive and self-motivated person.  Must be diplomatic, mature and professional.
  • Must have a passion for the sports and entertaintment industry

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. How many years of experience do you possess?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking coachable, high energy Ticket Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is a full-time, entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.

Essential Duties & Responsibilities

  • Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits and outside appointments
  • Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
  • Identify new business opportunities by establishing professional and personal networks
  • Proactively seeking new leads through referrals, prospecting and networking
  • Meet and exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and building relationships
  • Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities and maintaining a well-organized sales appointment process
  • Ability to maintain accurate, detailed records of all current clients and prospects via CRM database
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
  • Other related duties as assigned by the Ticket Sales Manager

Skills, Abilities and Experience

  • Bachelor’s degree in Business, Sports Management or related field from an accredited college or university
  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
  • A high level of professionalism, confidence, enthusiasm and personal accountability
  • Willingness to learn and ability to work within a team atmosphere
  • Excellent writing, communication and interpersonal skills
  • Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment
  • Ability to work nights and weekends and maintain a flexible schedule is required
  • Previous telemarketing and sales experience strongly desired

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. What is your current salary?
4. What are your salary requirements?


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Sales, Service, & Marketing: Database Marketing/Analytics
Business Intelligence Architect - Miami HEAT (Miami, FL)

Description of the Position : Work users to develop ideas or client requests into working solutions. Work closely with Product Management and client IT representatives to understand data and analytic requirements associated with an assigned project. Develop overall approach to accomplish analytics objectives and design specific work steps, data requirements, resource requirements and associated tools to accomplish project objectives in a timely, efficient and quality manner. Also act as SMEs for any BI/Data requirements coming in from Product Managers once solutions have been defined and developed. Responsible for leading delivery of ad-hoc data analysis and BI reporting type assignments.Responsible for development of internal toolsets to support delivery, as required from time-to-time.Contributes to the success of the organization by helping others accomplish job results; learning new skills needed by the team; finding new ways to help the team. May supervise junior resources, as demanded by project size and team structure. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work. Execute project plans and tasks across a number of data functions.

Bachelor's degree (B. A.) in information systems, computer science, information technology or a related discipline from four-year college or university; Master’s Degree a plus. 6+ years of experience working in a data warehousing or BI environment. Must have led multiple data transformation tracks and have an end to end understanding of analytics project delivery lifecycle.SQL database skills (Database design, ETL, Advanced T-SQL, Large datasets).  Microsoft Azure experience preferred. Management consulting or similar advisory services experience. Experienced in working closely with subject matter experts. Strong stakeholder management and communications at senior leadership level.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Database Marketing/Analytics
Business Intelligence Analyst - Miami HEAT (Miami, FL)

Description of the Position: Lead the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions. Work with end users to ensure user acceptance testing and a complete delivery of reporting / analysis solutions. Coordinate and provide on-going staff training on the BI visualization platform to ensure internal user adoption and retention metrics are met.

Advance experience using and administrating a Business Intelligence visualization tool / server. Tableau or Power BI. Power BI strongly preferred. Strong understanding and experience in visualization / dashboard development best practices.Must be able to submit a strong portfolio of previous work during interview process. Demonstrate experience in data mining techniques and knowledge and understanding of core data warehousing / database terminology.  Strong SQL knowledge a must. MDX / DAX preferred. Experience leveraging data-driven programming techniques and grasps core statistical terminologies and concepts.  R and/or Python experience a plus.

Bachelor’s degree or equivalent experience required in quantitative or computer science background. Advanced degree a plus.1-3 years of experience in a consulting, business analyst, or similar role.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience leveraging data to drive significant business impact?
2. (Yes/No) Do you have strong knowledge of core data warehousing concepts and database design?
3. (Yes/No) Do you have a solid understanding of big data concepts and hands-on experience working with Python, R, and/or related languages?
4. (Yes/No) Do you have experience with data visualization and Bi tools (Tableau and Power BI preferred)?
5. How did you hear about this position?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Client Strategy Coordinator - Full Time - Miami HEAT (Miami, FL)

Description of the Position: The Client Strategy Coordinator, Sales, will work with Client Strategy, Corporate Partnership Sales and  Corporate Partnership Marketing by assisting the department in the development of new business through proposal building and prospecting, and in the maintenance and growth of our current partners by implementing detailed tracking systems and managing the recap process .

Bachelor's degree or equivalent from a 4-year college or university. 1-2 years experience in sponsorship strategy or agency work. Very organized and detail-oriented. Able to meet tight deadlines and adapt to a fast-paced, fluid environment while balancing multiple tasks at once. Must be proficient in Microsoft Applications including Word, Excel, and advance knowledge of PowerPoint. Basic knowledge of Adobe Photoshop or InDesign.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Explain your proficiency with PowerPoint.
2. Do you at least have one year experience in sponsorship strategy or agency work?


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Sales, Service, & Marketing: Ticket Sales Management
Inside Sales Manager- Full Time - Miami HEAT (Miami, FL)

Description of the Position: The Inside Sales Manager is responsible for leading the Ticket Sales Representatives sales team efforts. The team is responsible for selling season tickets, partial plans, holiday plans, and group tickets. This leader must be able to maximize ticket sales profitability. Additionally, the leader must be an excellent coach providing each salesperson with excellent ticket sales training. Bachelor’s degree from a four year college or university. Two years of sustainable success in the Ticket Sales industry.  Excellent communications skills, professional selling skills and previous ticket sales experience is required.  Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability,marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Description of the Position: To sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?
2. (Yes/No)Can you work on nights, weekends and holidays?
3. (Yes/No) Are you an internal candidate?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Lynx Sales and Service - Minnesota Lynx and Minnesota Timberwolves (Minneapolis, MN)

Job Title: Account Executive, Lynx Sales and Service

Department: Lynx Sales and Service

Reports to: Manager of Lynx Sales and Service

Position Type: Full Time/Non Exempt/Regular

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling and servicing Full, Partial and Group Ticket Inventory for the Minnesota Lynx.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Generate new sales revenue in full and partial season memberships and group sales by researching individuals, companies and industries.
  2. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  3. Sell full and partial season memberships as well as premium seating and group tickets.
  4. Must meet minimum weekly activity expectations in place (250 phone calls, 50 emails, 10 appointments, etc.)
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication Client Relationship Management (CRM) system.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.
  8. Assist with the preparation and execution of all Game Day experiences.
  9. Deliver on touchpoints to all Lynx members.
  10. Attend focused events targeting and connecting with our season ticket members.

Knowledge, Skills, Abilities & Other:

  1. Positive attitude and desire to succeed required.
  2. Strong written and verbal communication skills required.
  3. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.
  7. Knowledge of CRM and Veritix is preferred.

Experience: Minimum one (1) year of sales experience with the business side of collegiate, minor league or professional sports is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require some travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Do you have at minimum one full year of Sales experience?
3. Do you have experience working in sports?
4. Please list your salary range requirements.


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Sales, Service, & Marketing: Marketing
Event Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Event Marketing Assistant

Department: Marketing

Reports to: Event Marketing Coordinator/Lynx Marketing Specialist

FLSA Status: Non-Exempt

Position Summary/Objective: This individual will support the Marketing department in all event and game night execution, while serving as a brand ambassador for the MN Timberwolves and MN Lynx organization at internal and external events, including home games.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Provide positive fan engagement at external events and game nights
  2. Assist with implementation of single game promotions and theme nights
  3. Assist with event implementation
  4. Set up and staff marketing areas and signage as needed on game nights
  5. Set up and staff promotional booths at external events

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications/ Knowledge, Skills, Abilities & Other:        

Strong written and verbal communication skills required.

  1. Able to work flexible hours including nights, weekends and holidays.
  2. Ability to work well on a team and independently.
  3. Ability to learn basic tasks quickly.
  4. Legal ability to operate a vehicle (valid Driver's License is required).

Experience: Previous marketing or event planning experience is preferred.

Education: Pursuit of Bachelor’s degree in Marketing, Advertising, or Events, or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of event marketing functions and responsibilities in college, minor league or professional sports.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position will require travel to external company events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working part-time hours for the entire length of the Lynx season (May-October)?


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Sales, Service, & Marketing: Event Operations/Management
Entertainment Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Entertainment Marketing Assistant

Department: Live Programming & Entertainment

Reports to: Production Coordinator

FLSA Status: Non-Exempt

Date Modified: 3/21/2017

Summary/Objective: Entertainment Marketing Assistants are essential in the execution of our department needs before, during, and after all home games. 

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist in the execution of on-court promotions, National Anthem Talent, Halftime acts, Prowl skits, performance needs and other in-arena game-night activities.
  2. Assist in set-up and teardown of interactive entertainment in the arena.
  3. Assist with external or internal Live Programming & Entertainment Department events.
  4. Assist in coordinating game-day set-up; including banners, on-court props, halftime details, and giveaways, etc.
  5. Assist Live Programming & Entertainment staff with any other needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications/ Knowledge, Skills, Abilities & Other:        

  1. Strong verbal communication skills required.
  2. Able to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to follow direction.

Experience: Previous customer service and/or game presentation experience is preferred.
Education: Pursuit of Bachelor’s degree or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of live programming functions and responsibilities in college, minor league or professional sports.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates during Timberwolves and Lynx home games. Work is generally active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. Work is generally performed in a sports arena, on the main court and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working part-time hours for the entire length of the Lynx season (May-October)?


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Sales, Service, & Marketing: Client Relations/Customer Service
Lynx Sales and Service Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Lynx Sales and Service Associate

Department: Membership Sales

Reports to: Manager of Lynx Sales and Service

Position Type: Full Time/Temporary/Non Exempt

Date Modified: 3/21/2017

Position Summary/Objective: This position includes working in the office during non-game days supporting various sales and service initiatives, participating in sales contests, and working Lynx home games throughout the season.

Essential Functions: Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Support sales and service staff with group ticket promotions.
  2. Staff the Ticket Information booths on Lynx game nights. 
  3. Assist with implementation of single-game group ticket promotions.
  4. Participate in periodic sales contests.
  5. Interact with fans and provide excellent customer service.
  6. Build ticket accounts and make follow-up phone calls.
  7. Research leads and promotions.
  8. Build databases.
  9. Assist sales staff with day-to-day office projects.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Knowledge of CRM and Archtics is preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.

Experience: Previous sales and/or customer service experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff may frequently move boxes and merchandise weighing up to 30 pounds.

Travel

Position will require travel to between office location and arena location as well as additional external events. 

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working full-time hours for the entire length of the Lynx season (May-October)?


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Sales, Service, & Marketing: Corporate Sponsor
Corporate Partnerships Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Corporate Assistant

Department: Corporate Partnerships

Reports to: Director of Partnership Activation

Position Type: Part Time/Temporary/Non-Exempt

Date Modified: 3/1/2017

Position Summary/Objective: This individual is responsible for assisting the Partnership Sales and Activation teams with fulfillment of marketing and promotional in-game elements during all Lynx home games. 

Essential Functions:

  1. Reasonable accommodations may be made to enable individuals to perform these essential functions:
  2. Assist the Corporate Partnership team with all assigned game night tasks. Tasks include but are not limited to: hospitality and events, setting up and breaking down sponsored areas, assisting with all in-arena sponsored activations, taking photos and video of activation, etc.
  3. Work with the Live Programming and Entertainment Department to execute sponsored in-arena promotions: on-court contests (time-outs and quarter-breaks), pre-game sponsor-related activity, concourse level events (sponsor booths, interactive areas) and other sponsor-related ceremonies and events. 
  4. Work with Live Programming and Entertainment to coordinate sponsor premium giveaways: set-up, storage and distribution of materials.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal and written communication skills.
  2. Ability to work nights, weekends and potentially holidays.
  3. Ability to work well on a team and independently.
  4. Ability to learn basic tasks quickly.

Experience: Previous customer service experience is strongly preferred.

Education: Bachelor’s degree or pursuit of degree is preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a Sports Arena environment. Staff will work Lynx home games. Work is both sedentary and active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Some work is performed within an office environment, with standard office equipment available. This job mainly operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, and may operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the building. Staff may occasionally move items weighing up to 30 pounds.

Travel

This position will likely not require travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working all home games for the length of the Lynx season.
4. Are you comfortable working nights, weekends and potentially holidays?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Inside Sales - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics, AFL’s Washington Valor and the AFL’s Baltimore Brigade, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season.   The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: Responsible for selling and servicing new accounts and creating and implementing new ideas to drive ticket sales revenue.

Responsibilities:

  • Sell a full menu of ticket products for Monumental Sports & Entertainment properties, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.
  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.
  • Contact past customers in order to generate new ticket sales.
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 
  • Conduct in-arena appointments and tours of Verizon Center to assist in closing new business and developing new relationships.
  • Meet or exceed assigned sales goals for all ticket products.
  • Work different Monumental Sports events and games as assigned to support ticket sales efforts and promotional initiatives. 
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor's Degree. 
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
  • Excellent communication and presentation skills, both written and oral. 
  • Aggressive and competitive approach to the selling process. 
  • Highly motivated individuals with a strong desire to build a career in ticket sales.
  • Must be able to work evenings and weekends, as required.
  • Experience with TicketMaster, Archtics and Microsoft Office computer software and contact management systems.
  • Prior telemarketing and/or sales experience is preferred but not required.  

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Marketing
Director of E-Sports - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics, AFL’s Washington Valor and the AFL’s Baltimore Brigade, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season. Additionally, MSE owns Team Liquid, one of the leading e-sports teams in the industry. The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: The primary responsibility of this position is to direct the NBA e-sports initiative for Monumental Sports & Entertainment, starting with the Washington NBA team in NBA 2K for the 2017-18 season.

Responsibilities:                          

  • Provide team operational support, including serving as Team Manager of the NBA 2K team, managing practice schedules, players and plans, assisting coach and team operations staff with scouting player talent and building list of prospective players educating players about NBA 2K policies and plans, and in sportsmanship, fair play and gaming ambassadorship.
  • Manage e-sports basketball team for organization with a focus on intergration into the larger organizational structure, developing and supporting the team’s operational needs and working strategically and cross-functionally internally to create and deliver marketing, communications, sponsors and sales for this initiative.
  • Represent MSE with other coaching or team operations staff in match conflicts and other sports related disputes.
  • Oversee the gaming house operation of MSE and all administrative functions within that, including security, food, payments and finance, managing in-house staff, and repairs and purchases.
  • Supervise the teams’ and players’  social media content, directing communications between players and platform, promoting and assisting in the development of MSE and sponsor related products, services and clothing.
  • Assist the MSE content and creative teams in the creation of content and social media related deliverables about the team and its players.
  • Manage sponsor and community requests and obligations to promote and educate fan base and community.
  • Establish a network of contacts in the game’s community, such as event organizers, game developers, journalists, team managers and players.
  • Oversee brand strategy for all marketing and advertising, including campaign development to increase fan engagement and revenue; and collaborating internally to integrate advertising and promotional activities
  • Partner with Sales & Analytics departments on analyzing data and research to create decision support information for executives, leading the online marketing effort, including email marketing, display advertising, paid search and SMS campaigns.
  • Review and approve all creative output for brand and objective consistency, working closely with all key stakeholders.
  • Other duties as assigned

Minimum Qualifications:

  • Bachelor’s degree.
  • Pro gaming background and experience as a player, coach or team manager.
  • The ability to lead, inspire and educate the next generation of professional gamers.
  • Capability in dealing with a diverse group of individuals with different backgrounds and languages.
  • Good understanding of the E-sports competitive scene.
  • Experience in Marketing/Advertising preferred.
  • Managerial/Supervisory experience.
  • Dynamic communication and networking skills.
  • Ability to motivate in a team-oriented, collaborative environment.
  • Ability to develop and nurture strong and diverse community relationships.
  • Passion for the Washington D.C. community and a commitment to giving back.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Northern Arizona Suns D-League (Prescott Valley, AZ)

Job Purpose

As a member of the Northern Arizona Suns(NAZ) Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
  • Previous Sports Experience a plus

Working Conditions and Physical Demands

  • Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
  • Traditional hours to be expected with occasional evenings and weekends on non-game days.
  • Ability to attend all home games

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Northern Arizona Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Premium/Suite Sales
Account Executive, Corporate/Premium Sales - Northern Arizona Suns D-League and Arizona Rattlers (Phoenix and Prescott Valley, AZ)

Job Purpose

The Corporate/Premium Sales Executive will be responsible for developing business opportunities including the sale of corporate partnerships and premium inventory for both the Northern Arizona Suns and the Arizona Rattlers. The candidate will focus on corporations and businesses throughout Arizona by actively prospecting and generating referrals.  The position can be based in Phoenix or Prescott Valley, but travel to other city is required.

Primary (Essential) Duties

  • Generate revenue through the sale of the following products: in-stadium signage and promotions, market activation, hospitality, entitlements, digital assets, premiums seating

  • Identify and develop new business prospects via networking, research, referrals, cold calls and face to face presentations.

  • Prepare and deliver integrated business proposals to prospective clients to maximize internal ROI and exceed expectations

  • Ability to consistently meet or exceed sales goals.

  • Utilize CRM system to manage current accounts, prospects, and provide detailed reports to executive staff.

  • Stay accountable for activity levels via outbound calls and appointments.

  • Work closely with executive teams to achieve departmental goals

  • Continually research new ideas from other teams/venues, sports leagues and other live entertainment groups that will enhance and improve brand

  • Seek out additional opportunities to provide additional stakeholders value

  • Assisting Executive Team with any additional requests

  • Building and fostering beneficial relationships with new and current members
  • Developing new business via phone sales and face to face presentations, both in arena and off property
  • Working during game nights – entertaining clients and answering customer service and sales questions
  • Attending team and community events for the purpose of maximizing sales opportunities
  • Networking with the local business area to acquire new business

Knowledge, Skills and/or Abilities

  • Elite sales background, positive attitude, mindset to hustle, strong communication skills and eagerness to learn are a must
  • Excellent relationship building skills and managing multiple relationships at the same time
  • Strong communication skills, positive attitude, and an eagerness to learn are a must.
  • Strong interpersonal, verbal and written communication skills with the ability to effectively interact with team members

  • Excellent presentation skills

  • Ability to work on multiple projects concurrently and prioritize workload

  • Must be detail-oriented with good organizational skills

  • Excellent problem-solving skills including ability to take initiative
  • Proficient in Microsoft computer applications, specifically PowerPoint, Word, and Excel
  • Must be able to work flexible hours including weekends, evenings, and game nights as assigned

  • Access to key sponsorship-related contacts in Arizona preferred

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience is required
  • Minimum of 3 years sales experience (premium sales experience preferred)

Working Conditions and Physical Demands:

  • Flexible schedule required to include evenings, weekends, holidays and some overtime to meet business needs.
  • Must be available for all NAZ Suns and Arizona Rattlers home games, concerts and family shows, along with outside appointments and events as scheduled
  • Having reliable transportation in an effort to attend out of the office appointments and events as scheduled

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns and Arizona Rattlers are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 3 years sales experience (premium sales experience preferred)?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Account Executive, Business Development - Oklahoma City Thunder (Oklahoma City, OK)

The Account Executive, Business Development is responsible for developing new corporate partnerships for the Professional Basketball Club, LLC.  This individual will be responsible for generating revenue via the procurement of corporate partnerships, including, but not limited to, broadcast inventory (TV and radio), in-arena signage, marketing programs and logo usage.

Duties and Responsibilities:

  • Deliver annual sales quotas, across all Professional Basketball Club properties
  • Market and sell fully-integrated corporate partnership programs to local, regional and national businesses
  • Daily research and prospect for new business leads
  • Coordinate corporate sales presentations
  • Develop and implement in-market/retail promotions
  • Provide excellent customer service and renew existing partnerships
  • Assist in a variety of department-related duties on event nights
  • Limited travel
  • Maintain good attendance and punctuality
  • Other duties as assigned

 

Qualifications and Requirements:

  • Four-year college degree is preferred or minimum of two years of agency/media/partnership sales experience
  • Must be knowledgeable in regards to practices and principles related to media sales, sponsorship activation, and business development.   An extensive background in professional sports is preferred
  • Ability to develop successful, mutually-beneficial working relationships with potential corporate clients
  • Must work closely with account managers to create a team approach that properly manages client interests and fulfills overall partnership objectives
  • Self-starter that can be successful with limited supervision
  • Must be an aggressive, self-motivated team player that has the ability to focus on both departmental and individual growth
  • Excellent oral and written communication skills
  • Exceptional work ethic and strong desire to succeed
  • High level of professionalism
  • Creativity and attention to detail

 

This is a full-time, exempt position.

*The Professional Basketball Club, LLC is an Equal Opportunity Employer*


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Sales, Service, & Marketing: Business-to-Business Sales
Partnership Activation Account Manager - Oklahoma City Thunder (Oklahoma City, OK)

The Partnership Activation Account Manager position is responsible for managing and executing all activities associated with assigned Partnership Accounts.  The Partnership Activation Account Manager also provides support in the creation, development and execution of various sponsored initiatives, community relations programs and marketing events.

Duties and Responsibilities:

  • Responsible for understanding each assigned account’s business goals and objectives to provide ideas and recommendations to grow their business
  • Generate ideas for new sponsorship opportunities including but not limited to in-game elements, retail promotions, events, website and media features, signage and community relations programs
  • Ability to effectively present information to sponsors and internal representatives and respond to questions from managers, clients and the general public
  • Act as a marketing and advertising consultant to sponsor contacts to ensure effective campaigns are created and executed via Thunder inventory
  • Liaison with internal Broadcasting, Internet and Marketing departments and sponsor contacts to ensure spots and content are produced and posted in a timely and efficient manner
  • Be fiscally responsible and ensure sponsor’s promotional activations are within established budget
  • Organize and execute sponsor’s special hospitality events (both at Chesapeake Energy Arena and at sponsor locations) involving various Thunder departments, while adhering to budget guidelines
  • Play an essential role in maintaining collateral, articles, photographs, newspaper clippings, press releases, statistics, etc. for use in preparing and presenting inclusive sponsor recaps to key decision makers during the contract renewal process
  • Effectively comprehend, organize, and present syndicated research internally and externally for the benefit of partnership development and education
  • Serve as an asset to Business Development Account Executives on day to day partnership proposals, implementation, and maintenance
  • Work Thunder game nights and other Thunder functions as assigned to execute and monitor sponsor promotions and activities
  • Manage and track all account history, relationship details and partnership activation details in CRM on a consistent basis
  • Maintain good attendance and punctuality
  • Other duties as assigned

 

Qualifications and Requirements:

  • Bachelor’s degree in Marketing or Advertising preferred
  • Minimum 2 years experience in sponsorship preferred
  • Experience in or general knowledge of sales tactics and client management
  • Excellent communication skills, both oral and written
  • Ability to handle multiple tasks with strong attention to detail
  • Proficient in Excel, Word, PowerPoint and Outlook
  • Experience with Photoshop is preferred
  • Must be able to work with many different personality types
  • Strong time management and administrative skills
  • Must be self-motivated and have the ability to work independently
  • Able to lift and carry boxes up to 50 lbs and stand for extended periods of time
  • Able to work a flexible schedule including nights and weekends

 

This is a full-time, non-exempt position reporting to a Senior Partnership Activation Account Manager.

*The Professional Basketball Club, LLC is an Equal Opportunity Employer*


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - Oklahoma City Thunder (Oklahoma City, OK)

Join our team of sales pros!  As an Inside Sales Representative you will help to build an exciting in-arena atmosphere by connecting with fans and filling the arenas for the Oklahoma City Thunder and the Oklahoma City Blue home games.  Bring your networking, communication and sales talents together to optimize ticket sales through phone calls, office appointments and in-arena client visits.  You will work with a team of professionals dedicated to building meaningful personal connections with our fans.  The position offers a rare opportunity to grow your professional sports sales career in an exciting and supportive training environment.

Essential Duties and Responsibilities:

  • Meet the established sales objectives including structured execution of sales calls, setting up in-arena visits and outside appointments
  • Play a prominent role in grassroots sales efforts for both the Oklahoma City Thunder and our development league team, the Oklahoma City Blue
  • Make a minimum of 70 outbound sales calls each day with the goal of establishing new contacts and ticket revenue
  • Complete 3-5 face-to-face appointments per week
  • Identify business opportunities by attending professional and personal networking events
  • Meet or exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities
  • Uphold the team-first culture of the Sales and Service department by working in conjunction with co-workers to meet both individual and team goals
  • Maintain good attendance and punctuality
  • Other duties as assigned

Qualifications and Requirements:

  • Some prior sports sales experience is preferred
  • Highly motivated to start a career with a professional sports team
  • High level of integrity, competitiveness, positive attitude and an eagerness to learn
  • Friendly and professional telephone manner
  • Communicate confidently and effectively express ideas verbally and in writing
  • Listen effectively to clients, co-workers and supervisors
  • Bi-lingual in English and Spanish preferred
  • Self-motivated and highly engaged, ready to exceed expectations daily
  • Ability to generate creative and imaginative solutions to business opportunities
  • Willing to work a schedule that includes regular office hours as well as evenings, weekends and holidays as required by game schedules

This is a full-time, non-exempt position reporting to the Manager, Inside Sales and Development Team Sales. 

The Professional Basketball Club, LLC is an Equal Opportunity Employer.


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Sales, Service, & Marketing: Ticket Sales
Sales Associate (May/June Start Date) - Philadelphia 76ers (Philadelphia, PA)

JOIN THE REVOLUTION!

Widely regarded as one of the top ticket sales programs in the sports business, the Sixers Sales Associate program provides entry-level sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Sixers Sales Associate program will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Apply now to learn why the Philadelphia 76ers were selected as one of Philadelphia Business Journal’s Best Places to Work in Philadelphia!

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Utilize social selling tools to generate new lead sources

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Take advantage of out of office appointments to get face-to-face with prospective buyers

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

  • Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
  • Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)

Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

Primary (Essential) Duties

  • Making sales calls from territory and category lists to area organizations and follow-up as necessary
  • Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
  • Contacting qualified and unqualified sales leads for new group and season sales
  • Managing and servicing existing group accounts
  • Handling customer service and ticketing issues of assigned group customers
  • Prospecting for new group clients
  • Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

  • Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience 
  • At least one year of sales experience in a fast pace environment
  • Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
  • Expected to work a majority of events/games.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive-Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Responsible for the generation and development of Marketing Partnership revenue for the Phoenix Suns, Phoenix Mercury, and Legends Entertainment District properties.  Achieve both individual and departmental revenue goals through the sale of media, signage, promotions, digital/social, print, suites, tickets and all other Team marketing assets.

Primary (Essential) Duties 

  • Generate revenue through the sale of “new” corporate partnership relationships
  • Make a high volume of dynamic cold calls, conduct client needs analysis and close business in a timely fashion
  • Effectively qualify leads and maintain an active pipeline of potential business opportunities
  • Foster existing corporate partner relationships to ensure retention and growth
  • Network and build positive long term relationships with key decision makers
  • Develop dynamic sales presentations for current and new marketing partners by incorporating research, category dynamics and a clear understanding of partner’s marketing goals
  • Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
  • Maintain positive attitude and adapt to fast paced working environment
  • Successfully manage multiple projects/tasks simultaneously
  • Provide accurate and reliable reporting information to be used in forecasting and management updates
    • Significant understanding of CRM and participation in sales tracking for multiple properties
  • Demonstrate an understanding of marketplace on both a local and national level
  • Being present, punctual and engaged during all scheduled departmental meetings
    • Share best practices, challenges, opportunities, etc.
  • Assist and engage with prospects and partners during Suns/Mercury games and events as needed
  • Collaborate with multiple departments in a positive and respectful manner

Knowledge, Skills and/or Abilities

  • Strong relationships with senior level marketing executives at relevant marketing corporations located in or doing business in the market
  • Effective negotiation skills
  • Proficient in Microsoft Office (Word, PowerPoint and Excel)
  • The ability to collaborate with a diverse group of stakeholders, gaining their trust, confidence, and respect as well as the ability to build consensus among stakeholders with varying interests and objectives

Experience/Education Requirements

  • Minimum of a Bachelor’s degree
  • Minimum of 3-5 years of successfully selling corporate partnerships in sports or other related industry

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
•    Must be able to stand for extended periods of time for home games and events
•    Must be comfortable in a crowd of people, in a loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience? Explain.
2. Do you have previous sales experience for a professional sports team or league?


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Sales, Service, & Marketing: Event Operations/Management
Event Manager - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

The Event Manager is responsible for the planning and implementation of all arena events for primary tenants and outside entities as assigned. This individual must ensure event success and guest satisfaction with an eye for overall management of the arena, its staff and its equipment.

Primary (Essential) Duties

  • Coordinate any and all operational needs for events / shows / meetings and oversee the entire event planning process through pre-show planning, load-in, show, load-out and post-event wrap-up.
  • Strategically and creatively planning events to meet all the needs of the clients.
  • Plan and execute a variety of other high profile events.
  • Enforce Talking Stick Resort Arena policies and procedures throughout each event and ensure compliance with ADA, local and state fire and safety ordinances.
  • Lead employees and ensure they understand expectations and parameters for event activities through timely and accurate written and verbal communication. Utilize setup sheets, event reports, CAD maps and other event tools to create clear expectations for each event.
  • Determine needs and create schedule for event employees. Decide and delegate work among employees.
  • Mange outside vendors and contractors.
  • Lead SES operational departments in problem-solving and identifying ways to optimize efficiency; Set an example with a solution-oriented approach to difficult guest, client and co-worker interactions.
  • Handle multiple and diverse events, projects and tasks simultaneously.
  • Establish and maintain strong relationships with a wide variety of internal and external clients.  Develop a rapport with operational departments to continually improve event execution and effectiveness.

Knowledge, Skills and/or Abilities

  • Proficiency in Microsoft office applications including Word, Excel and PowerPoint.
  • Maintain sound decision-making and a positive attitude in stressful situations and in a fast-paced, dynamic work environment. 
  • Communicate changes effectively and efficiently and maintain an in-depth understanding of how each event decision impacts various departments.
  • Model a teamwork-centered approach to event management while demonstrating a high level of personal accountability and pride in work.

Experience/Education Requirements

  • Bachelor’s degree in a related field or equivalent experience required
  • Previous experience planning and executing large, high-profile events required.
  • AutoCAD experience preferred

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, and some holidays to meet business needs.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience planning and executing large, high-profile events?


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Sales, Service, & Marketing: Client Relations/Customer Service
Director, Guest Experience - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

The individual in this position is responsible for designing and implementing programs to ensure the highest level of customer service for all events at the Talking Stick Resort Arena.

Primary (Essential) Duties

  • Design and implement programs to ensure we are providing the highest level of customer service for all events at the Talking Stick Resort Arena.
  • Create a strategic plan to identify customer service needs, develop objectives and measure our results.
  • Subject matter expert as it relates to Guest Experience.
  • Directs and oversees all aspects of the company’s customer service policies, objectives and initiatives.
  • Create and facilitate all customer service training for staff.
  • Liaison between on sight vendors and Sports Entertainment Services.
  • Design and implement an effective recognition program as it relates to Guest Experience.
  • Provide support to event staff in resolving event day guest issues and complaints.

Additional (Non-Essential) Duties:

  • Identify additional training and development needs for the company.

Knowledge, Skills and/or Abilities

  • Proficient in Microsoft Office applications including Word, Excel, PowerPoint and Access
  • Excellent verbal and written communication skills
  • Excellent presentation skills
  • Thorough understanding of company’s mission, Guiding Principles and Company Goals

Experience/Education Requirements

  • Three to five years of experience in customer service
  • Three to five years of experience in designing and facilitating training
  • Experience working professional sporting events or live entertainment shows preferred
  • Formalized training at a first-class venue/organization.

Working Conditions and Physical Demands:

  • A flexible schedule to include weekends, evenings, and some holidays, to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. • Do you have three to five years of experience in customer service?
2. Do you have three to five years of experience in designing and facilitating training?
3. Do you have any experience working professional sporting events or live entertainment shows?


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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Digital Operations Coordinator - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

The Digital Operations Coordinator is a key role in the day to day digital operations at Talking Stick Resort Arena.  This unique position is perfect for an energetic digital advertising guru with extraordinary attention to detail. The main duty of this role is to facilitate effective digital advertising initiatives through proactive cross-department communication. This role requires strong communication and project management skills, along with advanced knowledge of the digital space and advertising technologies.

Primary (Essential) Duties

  • Work closely with Digital Architects, Activation Team, and NBA Digital Media Ops out of New York to traffic website and mobile app ad positions for Suns, Mercury, and Talking Stick Resort Arena
  • Manage DoubleClick for Publishers account and provide detailed performance reports
  • Follow defined processes and serve as liaison between team and external parties to schedule campaign run dates
  • Proactively manage digital operations schedule, making sure tasks are scheduled and completed on time
  • Provide concise and accurate reports to colleagues and executive team members, including data exports and screenshots documenting performance
  • Understands the internal goals of the team, and the business goals of the client
  • Partner with technical staff to be implement analytics suites and tracking pixels per best practices
  • Research and study trends in digital advertising and analytics
  • Assist with CMS maintenance for various properties, as needed
  • Other duties assigned

Knowledge, Skills and/or Abilities

  • Proficiency with DoubleClick for Publishers
  • Strong understanding of web advertising best practices
  • Effective at communicating technical tasks and issues to non-technical staff
  • Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment
  • Ability to conceptualize, scope, and execute projects to strict deadlines
  • Proficiency with Content Management Systems and ability to edit basic HTML is a plus

Experience/Education Requirements

  • Related Bachelor’s Degree
  • Minimum of three years’ experience in digital advertising and analytics
  • Minimum of three years’ experience in Google/Adobe Analytics
  • Strong technical knowledge of digital marketing and social media advertising

Working Conditions and Physical Demands:

  • Must be able to walk and stand for extended periods of time
  • Must be able to lift and move up to 25lbs
  • Game day responsibilities and after-hours support, on occasion
  • May require limited travel

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of three years’ experience in digital advertising and analytics?
2. Do you have a minimum of three years’ experience in Google/Adobe Analytics?
3. Do you have a strong technical knowledge of digital marketing and social media advertising?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales (2) - Sacramento Kings (Sacramento, CA)

Start Date: May/June

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The Kings have been recognized as Social Selling leaders in the industry and success in this position is enhanced through Sales 3.0 with Premium tools such as:
Salesforce
LinkedIn Sales Navigator
ToutApp
DialSource
OneMob and many more!

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


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Sales, Service, & Marketing: Marketing
Marketing Coordinator - Sacramento Kings (Sacramento, CA)

Reports To:    Marketing Manager

FLSA Status:  Non-Exempt

Capsule Position Description:  The Marketing Coordinator is responsible for supporting the Marketing Managers in their job duties as the liaison between internal clients/departments and the creative services team. In addition, the Marketing Coordinator is responsible for writing marketing copy including weekly email campaigns to stakeholder audiences, promotional emails and :15 reads for radio and television broadcasts.

Key Responsibility Areas (KRA’s):

  1. Effectively works with the Marketing and Creative Services departments to execute Kings marketing and media campaigns.

  2. Supports the Marketing Department in project coordination and internal client communication.

  3. Represents the internal client throughout the project management lifecycle and will be tasked with ensuring that the highest quality of work is organized and delivered on time.

  4. Assists in the development, planning and execution of marketing promotions.

  5. Assists in the development and creation of tracking mechanisms for each marketing and media advertising campaign to help evaluate overall effectiveness and identify strengths and opportunities.

  6. Responsible for developing all in-season media trade related deliverables including broadcast and in-game reads and graphics.

  7. Responsible for generating marketing content for weekly and promotional email campaigns.

  8. Builds and maintains collaborative relationships with all departments.

  9. Identifies, troubleshoots, and resolves unusual/adverse situations and makes sound decisions based on available facts and resources available.

  10. Manages vendor relationships including promotional item, print and signage vendors.

  11. Evaluates department processes and develops recommendations and implementation plans to improve those processes.

  12. Additional duties as assigned by the Marketing Manager.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate exceptional knowledge, skills and attitudes in the following areas:

  • Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers through strategic thinking and proactive communication.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

  • Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

  • Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

  • Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.  Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them.  Open to changes and new innovations and works to ensure the success of such changes and innovations.  Eagerness to break new ground and pursue continuous improvement.

Qualifications:

  • Ability to meet strict deadlines.

  • Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook a must.

  • Must possess strong interpersonal and communication skills.

  • Must be creative with the ability to conceptualize and develop marketing strategies and solutions.

  • Exceptional writing and proofing skills.

  • Must be detail oriented with the ability to multi-task.

  • Must be willing to work a varied schedule including evenings, weekends and holidays.

  • Bachelor’s Degree in Business, Marketing, Communications, or related field.

  • Marketing or Advertising Agency experience preferred.                                                

  • Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Describe a time where you managed multiple projects and deadlines successfully.
3. What are your salary requirements?


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Sales, Service, & Marketing: Corporate Sponsorship Sales Department Management
Corporate Partnership Sales Director - Sacramento Kings (Sacramento, CA)

Capsule Position Description:  Creates and brokers integrated Corporate Partnerships for the Sacramento Kings and the new Golden 1 Center.  These partnerships will be multi-year agreements and focused on the unique objectives and priorities of each individual partner. 

Key Responsibility Areas (KRA’s):

  1. Prospect new business within assigned categories.
  2. Build relationships with potential customers in person and over the phone including cold calling, setting discovery meetings and potential partner presentations and proposals.
  3. Negotiates and finalizes the contractual process.
  4. Pro-actively provide service to partners and potential partners by identifying, addressing and exceeding expectations while maximizing value and ensuring return on objectives.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

·         Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

·         Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

·         Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

·         Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.  Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them.  Open to changes and new innovations and works to ensure the success of such changes and innovations.  Eagerness to break new ground and pursue continuous improvement.

Technical Expertise:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Self-starter with a positive attitude;

·         Demonstrated ability to identify potential prospects

·         Demonstrated ability to ask questions to determine the objectives of potential partners

·         Demonstrated ability to overcome objections

·         Demonstrated ability to connect potential partner objectives with assets/solutions that will meet those objectives

·         Demonstrated ability to close deals

·         Commitment to teamwork;

·         Excellent communication skills;

·         Customer Service orientation. 

Computer Skills                                             

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, and Outlook and ability to learn the use of ticket computer programs.

Education and/or Experience

·         BA/BS preferred.  Five to seven years of successful partnership sales experience, preferably in the sports or entertainment industry. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Tell me about your previous Corporate Partnerships sales experience?
3. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings and Reno Bighorns (Reno, NV)

Company Summary: The Sacramento Kings and Reno Bighorns are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing.  In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Bighorns and Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development. You will join our team entering into the industry’s best 2 week training-only & on-boarding period to prepare you for ultimate success. Within 12 months as an Account Executive, top performers will be evaluated for possible promotion to an elevated Account Manager role. During the 12 months, Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales, product and professional development training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new era of the organization.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets for the Reno Bighorns. The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, yet highly rewarding work environment. Account Executives are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance.

The Reno Bighorns and Sacramento Kings have been recognized as Social Selling leaders in the industry and success in this position is enhanced through Sales 3.0 with Premium tools such as:
Salesforce
LinkedIn Sales Navigator
ToutApp
DialSource
OneMob and many more


Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Bighorns and Kings
• Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, Reno Bighorn in-game initiatives and Bighorn events
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Passion to start a career as a sales professional in the sports industry
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)

Job Description:

The Account Executive Season Subcription Sales is responsible for selling season subscription and partial season subscription plans for MSG’s three sports franchises – the Knicks, the Rangers and the Liberty. Account Executive will maximize subscriptions revenues for MSG Sports franchises through year-round direct sales efforts to obtain new subscription and partial subscription accounts as well as develop new streams of revenue through creative interpretation of company assets or potential new assets, programs or events. In addition, the Account Executive will execute sales plans and generate revenues for other specific MSG sports and entertainment properties, particularly “VIP” programs.

Job Qualifications:The ideal candidate will have experience in a sales environment, preferably within the sports or entertainment industry. The candidate will be expected to maximize revenue generation through year round direct sales efforts to sell season subscription and partial season subscription plans. The candidate will also be expected to cultivate new business opportunities and new revenue streams through the creative use of marketing, promotions, special events; etc. Must have familiarity and skill in handling client service issues as well as managing affairs with potential new corporate, group, and personal clients from the general public. Strong relationship building abilities and communication skills a must. Ability to operate specific ticketing and database management systems a plus. Technical proficiency with PC’s, MS Office (Excel, & Power Point) is required.


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Sales, Service, & Marketing: Database Marketing/Analytics
Corporate Partnership Inventory Analyst - Utah Jazz (Salt Lake City, UT)

Summary: The Business Systems Analyst will be responsible for supporting the sponsorship sales department and their business processes through the CRM system. As the Business Systems Analyst you will work closely with the Sales teams to ensure their teams have the tools they need to succeed.  You have the unique opportunity to drive change, serving in a role that supports all business operations reporting to the Director of CRM Strategy.

Responsibilities

·        Work with the Sales department to manage inventory and be the steward over inventory data including, but not limited to, legal and in-house descriptions, rates and status of availability

·        Tracking inventory levels and rates to ensure profitability and inform sales team of unsold inventory

·        Work with sales teams on pricing strategy to ensure proper price levels

·        Contributes in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of technical solutions, which are intended to improve customer relationships, operating efficiencies, and/or add business benefits.

·        Identifies detailed requirements from business users through interviews, documentation, and facilitated working sessions for approved projects and enhancements.

·        Support existing users in troubleshooting and solving user or system issues.

·        Evaluate existing business workflows and processes for improvements.

·        Document project requirements and enhancement requests.

·        Other duties as assigned.

·        Be a student, be a teacher, be a leader.

·        Be a good teammate, contribute positively to a winning culture, and be respectful.

·        Demonstrate world-class customer service and if you don’t directly interact with the customer, support those that do.

·        Protect the legal, financial, and moral well being of the company.

·        Exemplify the Larry H. Miller Group of Company values.       

Requirements

·        BA/BS degree in a related business field or equivalent experience

·        2 years of experience working with sales group to manage requirements of a CRM

·        2 years of CRM experience

Preferred

·        Knowledge/experience with KORE ProSports Software tools

·        Previous sales or sales support experience

·        General understanding of Microsoft SQL and relational databases

·        Familiar with Agile methods

·        2 years of Microsoft Dynamics CRM experience

Physical Requirements:

·        This person must be able to communicate and express themselves both written and verbally.

·        This person must be able to observe, inspect, estimate and assess.

·        The person must be able to sit for long periods of time.

·        This person must be able to lift 20 lbs.


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Warriors (Santa Cruz, CA)

About the Position

We are seeking passionate, committed, and enthusiastic sales people to join our high energy staff with the intention of demonstrating the value associated with Warriors season ticket packages to prospects throughout the Santa Cruz area. Ticket Sales Representatives will be directly responsible for selling and servicing new accounts, creating new ideas to increase ticket sales and performing basic office functions as needed.

This is a full time position reporting to the Director of Ticket Sales, and is based in Santa Cruz, CA.

Key Responsibilities

  • Make outbound sales calls from provided lead lists to sell season tickets, partial plans and group tickets
  • Actively pursue new business and decipher ways to acquire leads
  • Meet or exceed weekly and monthly sales goals in the areas of season ticket, partial plans and group tickets
  • Maintain organized records of personal sales
  • Provide superior customer service to all current and potential customers
  • Attend majority of home games to market and sell new ticket packages
  • Additional responsibilities as assigned by the Director of Ticket Sales

Required Experience & Skills

This position requires an aggressive, competitive and self-confident professional with the following qualifications:

  • Bachelor’s degree from an accredited college or university
  • Passionate about the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication skills, both oral and written
  • Ability to effectively conduct business over the phone and in person
  • Desire and willingness to learn – creative thinker
  • Detail-oriented and organized – able to multi-task
  • Minimum computer aptitude required: Microsoft Word, Microsoft Excel, Outlook
  • Prior sales experience is preferred but not essential
  • Must be willing to work nights, weekends and some holidays

**** Competitive compensation and benefits package provided ****


Note: This position was originally posted on the Golden State Warriors employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Golden State Warriors employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Warriors (Santa Cruz, CA)

About the Position

We are seeking passionate, committed, and enthusiastic sales people to join our high energy staff with the intention of demonstrating the value associated with Warriors season ticket packages to prospects throughout the Santa Cruz area. Ticket Sales Representatives will be directly responsible for selling and servicing new accounts, creating new ideas to increase ticket sales and performing basic office functions as needed.

This is a full time position reporting to the Director of Ticket Sales, and is based in Santa Cruz, CA.

Key Responsibilities

  • Make outbound sales calls from provided lead lists to sell season tickets, partial plans and group tickets
  • Actively pursue new business and decipher ways to acquire leads
  • Meet or exceed weekly and monthly sales goals in the areas of season ticket, partial plans and group tickets
  • Maintain organized records of personal sales
  • Provide superior customer service to all current and potential customers
  • Attend majority of home games to market and sell new ticket packages
  • Additional responsibilities as assigned by the Director of Ticket Sales

Required Experience & Skills

This position requires an aggressive, competitive and self-confident professional with the following qualifications:

  • Bachelor’s degree from an accredited college or university
  • Passionate about the sports industry
  • Highly motivated with a desire to be successful
  • Strong communication skills, both oral and written
  • Ability to effectively conduct business over the phone and in person
  • Desire and willingness to learn – creative thinker
  • Detail-oriented and organized – able to multi-task
  • Minimum computer aptitude required: Microsoft Word, Microsoft Excel, Outlook
  • Prior sales experience is preferred but not essential
  • Must be willing to work nights, weekends and some holidays

**** Competitive compensation and benefits package provided ****


Note: This position was originally posted on the Golden State Warriors employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Golden State Warriors employment site.

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Sales, Service, & Marketing: Ticket Sales
Manager, Regional Sales - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics, AFL’s Washington Valor and the AFL’s Baltimore Brigade, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season. Additionally, MSE owns Team Liquid, one of the leading e-sports teams in the industry. The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Overview: Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.

Responsibilities:

  • Sell Washington Wizards ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other miscellaneous game night duties.
  • Attend B2B networking events.
  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and management numerous business relationship in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Operations
Coordinator, Ticket Operations - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics, AFL’s Washington Valor and the AFL’s Baltimore Brigade, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season. Additionally, MSE owns Team Liquid, one of the leading e-sports teams in the industry. The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: This position assist with the day-to-day management of ticket operation activities for the Washington Wizards and Washington Mystics. The position’s primary responsibility is to support MSE sales efforts by processing ticket orders and distributing tickets.

Responsibilities:

  • Processes Full Season, Partial Plan, and Group Sales ticket orders ensuring correct pricing and package configuration.
  • Processes payments for ticket orders.
  • Supports Guest Services department with season ticket holder account requests.
  • Coordinates with Marketing department on processing of Wizards kids club orders.
  • Handles distribution of tickets via mail, ticketFast/email, will-call, and expedited shipping methods.
  • Assists with management of ticket inventory for Wizards and Mystics.
  • Works 40-50 games in Box Office each year across Wizards and Mystics seasons.
  • Manage a Box Office window on game nights to handle plan holder ticket needs, escalated customer service issues, and troubleshoot ticket problems.
  • Utilizes Ticketmaster platform including, but not limited to – Archtics, Account Manager, TM360, and TM Host.
  • Works any additional all-staff events for the Wizards and Mystics.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Proficient in all Microsoft Office products, primarily: Excel and Word.
  • Experience with Archtics ticketing system.
  • Six months to 1 year related experience.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong attention to detail is required.
  • Ability to work nights and weekends.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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