Category: Sales & Marketing
Chief Revenue Officer – Atlanta Dream (Atlanta, GA)
Departments: Corporate Partnerships; Ticket Sales and Service; Marketing
Reports to: CEO
Direct Reports: Manager Corporate Partnerships; Director Ticket Sales and Service; Marketing Manager
Status: Exempt

Position Purpose
The Chief Revenue Officer will provide executive leadership to our Corporate Sponsorship, Ticket Sales and Marketing Departments by creating a cohesive unit and atmosphere focused on driving revenue. The CRO is responsible for strategic positioning and marketing of the Atlanta Dream brand, determining and increasing the inventory elements of that brand that will generate revenue in ticket sales and sponsorship sales. The selected individual will be a member of the senior staff in determining the strategic direction of the entire business and arena operations.

Essential Duties & Responsibilities:

Marketing
• Oversee the strategic development, direction and implementation of all marketing and marketing communication activities for the Atlanta Dream to increase fan development and participation, which includes marketing to fans, sponsors and the consumer press;
• Manage the marketing staff and direct the creative process in order to identify the brand to gain the greatest adhesion into the Atlanta market for events;
• Acts as the primary custodian of the Dream brand and logs and oversees all corporate imaging and messaging. Ensures all communication vehicles are consistent in look, content and quality;
• Establish short and long term marketing strategies and plans to drive optimal business results in ticket sales and sponsorships;
• Other related duties as required

Ticket Sales and Service
• Develop strategies in keeping with the brand and various target constituencies to maximize opportunities in ticket sales and merchandise sales for the Atlanta Dream;
• Liaise with Director of Sales and Service to insure growth in all streams from all ticketing sources for the Atlanta Dream while maintaining or increasing service areas and improving the fan experience;
• Ensure there is a cohesive bond between marketing and sales to drive business success throughout the Greater Atlanta Area;
• Oversee all revenue projections and budget numbers for ticket sales, premium sales and group sales in keeping with staff levels;
• Confer with the CEO and other administrative personnel to review achievements and discuss required changes in goals or objectives resulting from current status and conditions;
• Other related duties as required

Corporate Partnerships
• Identify and target potential corporate sponsors that align with the Dream brand. Encourage sponsors to drive their consumers to congregate around the Dream. Develop, write and present corporate sponsorship and sales proposals to key clients. Create new sales collateral or modify existing collateral as required for the Atlanta Dream;
• Assume leadership role in sponsorship renewal strategies and marquee sponsorship prospecting strategies;
• Oversee broadcast and website advertising sales strategies and performance;
• Hire, coach, mentor and supervise Sponsorship & Corporate Sales staff;
• Motivate and manage the day-to-day operations of the Sponsorship and Corporate Sales Department;
• Lead the Sponsorship and Corporate Sales Team in the development and implementation of strategic departmental plans consistent with company business objectives;
• Work with the Team to ensure that the budgets, goals, forecasting, client prospecting and marketing commitments developed for each client are being met and increasing business opportunities;
• Create and maintain Sponsorship Inventory levels for the Atlanta Dream;
• Liaise with other departments to maximize cross-selling opportunities and share new ideas throughout the Atlanta Dream;
• Engage with Senior Staff to help create company strategies and corporate planning;
• Other related duties as required

Required Skills, Experience & Abilities

Essential:
• Bachelors degree in Sports Management, Business Administration or related field;
• At least five years experience in a senior level sales position responsible for ticket sales and marketing and/or corporate sponsorships sales or new business development revenue for a major sports team or arena;
• Strong network of local and national corporate contacts;
• A proven strategic thinker who can develop a business plan, then frame and implement the sales process throughout the entire organization on both tickets and sponsorships in a fast-paced, dynamic environment;
• Must be an open, accessible, outgoing sales oriented individual who is comfortable making presentations to senior management and developing/building strong relationships with community, civic and media entities;
• In depth knowledge and understanding of how new technology and new media applies to the ticket sales and retention process;
• Must be results oriented with the proven ability to improve bottom line performance;
• Excellent people skills, real desire to interact with people, with an ability to interact efficiently and in a professional manner with VIP’s as well as internal and external clients at all levels within an organization and throughout the community;
• Demonstrated creativity and flexibility in the development of innovative and effective sales, ticketing and marketing campaigns;
• Proven and successful experience in packaging of sponsorships, marketing, selling and negotiating new business opportunities;
• Strong project management and leadership skills and sales proposal experience;
• Must be able to work evenings and weekends as required

Preferred:
• Knowledge and passion of WNBA/NBA Basketball and Entertainment industry
• Graduate degree in Business Administration, Sales, Marketing or related field

RESPONSIBILITIES/DUTIES:
• Primarily focused on selling corporate Atlanta high-end hospitality packages associated with the Atlanta Hawks and Philips Arena
• Full-menu consultant who is responsible for selling multi-year suite leases, courtside seats, and premium club seats
• Utilize solution based selling to maximize customer’s needs and achieve their companies goals 
• Maintain a high level of face-to-face meetings at arena and out-of-office appointments
• Embody autonomy through daily activities of phone calls, emails, appointments, and outside networking; managing and operating independently on a daily basis,
• Ability to appropriately articulate written and verbal proposals to prospective clients
• Perform exemplarily service to all existing and potential clients
• Be prepared to work outside events on short notice, game night responsibilities, also work weekends if needed
• Work closely with operations department to correctly transition payments, applications forms, and seat assignments
• Update accounts and complete data entry in CRM
• Use and follow correct sales policies and procedures at all times

WORK PRODUCT:
• Multi-year Suite Leases
• Courtside Seats
• Premium Club Seats
• Atlanta Hawks Memberships
• Individual Suite and Group Packages

PERFORMANCE MEASUREMENTS:
• To reach or exceed monetary goals
• To reach or exceed premium product goals
• Expert knowledge of product selling
• Daily performance in using time correctly
• Volunteer for assignments at events or projects
• Good communication within organization and department
• Embody a great team player attitude to achieve team goals

QUALIFICATIONS:
• 3-5 years of previous sales experience in sports
• Four year college degree
• Strong work ethic, coachable, and optimism is a must
 

SCOPE OF WORK:
• Responsible for the hiring, training and continued professional development of Membership Consultants, Group Sales
• Responsible for growth of Group Sales revenue within Ticket Sales and New Sales Departments.
• Responsible for driving all group sales revenue for the 44 Atlanta Hawks home games along with various arena and family shows that come to Philips Arena
• Responsible for creating variable pricing structure for group tickets; based on various elements and secondary market data
• Develop and implement Fan Experience Packages into the game day execution, creating new and unique assets that will increase guaranteed number of seats sold each game
• Responsible for continued development of the Atlanta Hawks affiliate program, tasked with growing our reach in the Atlanta youth sports market across all sports leagues
• Responsible for certain elements of our individual game channel, along with maintaining limited relationships and execution related to third party channels
• Manage and develop programs to integrate Group Sales opportunities into our corporate partnership pitches and client relationships
• Manage and execute player ticket program, fundraising card program, student achiever, and other ticket initiatives within group sales
• Designing and executing the company all staff sales blitz
• Responsible for building group manager and promo codes in archtics for company usage
• Develop development of department business plan, scripts, policies and procedures
• Responsible for development of all Group Sales collateral materials including web pages, brochures and other direct mail pieces
• Responsible for developing strategic call campaigns, new group sales packages and opportunities for the Membership Consultants in Group Sales
• Assist in the development and execution of relationships with other departments including Game Operations, CRM, Community Development and the Arena
• Provide Membership Consultants in Group Sales support on sales calls including appointments, phone calls and arena tours
• Manage the Group Sales department budget and commission templates
• Perform additional duties as assigned
• Culture, motivation, structure

QUALIFICATIONS:
• Must have at least 4 years sales experience
• Must have event planning and client service experience
• Prior experience managing a sales team, especially within sports industry preferred
• Must have proven record of achieving sales goals/targets
• Bachelor’s Degree required, Business or Sport Management preferred
• Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
• Proficiency in Archtics, DSA or similar ticketing software a plus
• Must be organized, creative, enthusiastic and possess excellent interpersonal skills
• Ability to work long hours including evenings, weekends, and holidays

RESPONSIBILITIES:
• Contribute to and create other incremental revenue streams including selling contractual full year, half year, and quarterly suite licenses.
• Responsible for generating revenue through the rental of Party, Hospitality and Private Suites.
• Execute all aspects of Suite Rental process; secure rental agreements and payments.
• Generating leads through prospecting and networking.
• Actively call on businesses, individuals and other leads.
• Engage prospects and follow through sales process to include face to face meetings and appointments.
• Contribute to marketing and promotional efforts for Premium Sales and Suite Rentals.
• Provide exceptional customer service to clients prior to and during events.
• Act as liaison with third party Arena caterer (Levy Restaurants) on catering packages and food / beverage service for Rental Suites.
• Responsible for reaching small corporate sponsorship goal through sales of various assets
• Other duties as assigned.

QUALIFICATIONS:
• Undergraduate degree required
• Strong sales and service background preferred
• Excellent customer service and interpersonal skills; positive and proactive attitude
• Strong written and verbal communication skills
• Organized, ability to multi-task with attention to detail
• Ability to work independently, self starter
• Strong work ethic, results-oriented, desire to succeed
• Enthusiastic about contributing to the success of the organization and department; team-oriented attitude
• Ability to assess and respond to situations that may arise and exhibit leadership qualities
• Able to work non-traditional hours including evenings, weekends and some holidays as necessary
• Minimum three (3) years sales experience required; 4+ years preferred selling premium inventory

RESPONSIBILITIES:
• Generate sponsorship and ad sales across multiple marketing platforms with a heavy emphasis directed toward Hawks and Philips Arena digital assets
• Create and deliver detailed presentations to prospects, current partners and to digital focused advertising agencies
• Build and maintain strong blue-chip clients and their Agency relationships
• Cultivate new corporate partner relationships and renewals to drive sponsorship revenues and facilitate marketing and digital platform partnerships
• Manage and maintain existing partnership accounts on an annual basis
• Establish strong relationships with senior decision makers and C-Level executives throughout partner companies
• Develop written proposals for current or new business prospects; design proposals using a consultative sales style incorporating research of category dynamics and understanding the potential partner’s marketing goals
• Provide accurate, reliable information for sales forecasts
• Use company CRM software to manage day-to-day activities and contact information, as well as the foundation for proposal generation
• Manage personal revenue and expense budget directly tied into organizational goals and initiatives
• Other duties and responsibilities as assigned

QUALIFICATIONS:
• Bachelor’s degree in Business or a relevant field required
• 3-5 years experience in sports sponsorship sales and/or media sales required
• Digital sales experience required
• Extensive knowledge of sports marketing and sponsorship/digital inventory required
• Exceptional presentation and communication skills
• Specific knowledge of Atlanta market beneficial
• Outgoing, energetic and creative personality a must
• Ideal candidate will be detail oriented and able to manage multiple clients and projects simultaneously
• Ability to collaborate successfully with other departments and company resources is essential

Due to the volume of candidates we recieve for job postings, we are unable to field phone calls or emails in regards to this position. Please do not call or email to follow-up on your candidacy status. Your application will be reviewed, and a representative will reach out to you if you meet the qualifications.

I. SUMMARY
The Brooklyn Nets seek to hire Inside Sales Account Managers to participate in an 11-month intensive entry level training program.  The incumbents will prospect and sell all season ticket plans offered by the Brooklyn Nets at Barclays Center in Brooklyn, NY.  The Inside Sales Account Managers will participate in special projects/project team(s) as assigned, to support department objectives.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Generate ticket sales revenue by cold calling to area companies and individuals to set up face-to-face appointments and finalize sales of Brooklyn Nets All Access Passes, Full Season and Partial Season ticket plans;
• Generate individual leads by prospecting sales and generating referrals;
• Responsible for closing sales over the phone, as well as face-to-face appointments;
• Achieve and exceed monthly and annual goals set by the Inside Sales Manager;
• Attend Brooklyn Nets home games to promote the team by selling various ticketing packages on the concourse; 
• Attend special events such as Barclays Center Business Alliance meetings and other lead generating networking events in the region;
• Responsible for making 80-100 phone calls per shift.

New Jersey Basketball, LLC is an Equal Opportunity Employer (EOE).

III. QUALIFICATIONS
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience

· Bachelor’s degree required;

· Sales experience is a plus;

· Competencies in face-to-face presentations and event selling;

· Proficient with Microsoft Office, Outlook and related software skills;

· Strong time management and organizational skills;

· Excellent verbal and written communication skills, exuding a high level of enthusiasm;

· Excellent telephone manner.

B. Knowledge/Skills/Abilities
• Must have the ability to maintain an impeccable professional appearance;
• Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
• Must have a strong sense of self-awareness and emotional intelligence;
• Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
• Must have truly outstanding customer service and interpersonal communication skills;
• Must have good decision-making skills, solid judgment and interpersonal effectiveness;
• Must have an interest and ability in serving others as one of the primary functions of their job;
• Must be self-directed and able to work independently;
• Must be flexible & reliable team player, both within own department and within company as a whole;
• Strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;
• Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
• Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
• Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made. 

**********************Registration is a 2-step process:**************************

Step 1: Apply on the NBA Job Board below by clicking “Apply for this position.” Please fill out the application below completely including uploading your resume.

Step 2: It is also mandatory that you apply for this position on the Nets Careers Website. Failure to comply with both of these steps will disqualify you from consideration for this position. You will be provided instructions on how to access the Nets Careers Website upon completing this application

POSITION OVERVIEW
This individual is responsible for the creation, execution, and analysis of Charlotte Bobcats email and digital marketing.  This individual will work in conjunction with both external marketing relationships and internal departments including creative services, website, advertising, partnerships, sales, public relations, and ticket operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Facilitator of Charlotte Bobcats email marketing program and primary point of contact with internet solution vendors for email marketing design and development
• Produce dynamic, customer centric email campaigns; executing such campaigns on hard timelines while adhering to best-in-industry standards
• Manage the Bobcats opt-in database and drive initiatives to both grow and retain the registered user database and overall audience
• Develop and maintain Bobcats master email calendar
• Work on marketing list segmentation, verify testing programs, partner with our third party Email Service Provider (ESP – Exact Target), upload files, trouble shoot issues, and assign CoreMetrics (Omniture) tracking tags
• Assist in the creation of automated campaign work flows with Exact Target and CRM
• Drive initiatives to convert our database users into ticket purchasers and season tickets holders
• Conduct metric tracking and strategic evaluations of email marketing campaigns and share data internally (open/click rates, etc.)
• Identify and participate in strategy on additional opportunities for digital, mobile, viral, and social media marketing and assist website department with social media activations (Facebook, Twitter)
• Stay current with evolving trends and technology
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor's degree in Business, Statistics, Math, Marketing, Graphic Design or related field from an accredited college or university
• Ability to create and work within custom email templates using hand coded HTML
• Working knowledge and experience with Dreamweaver and Photo Shop
• Excellent quantitative skills with a keen eye for identifying insights
• Clear understanding of customer experience and customer relationship management objectives and programs
• Demonstrated ability to think strategically; turning consumer behavior data into effective strategies and results
• Ideal (not required): Knowledge of web analytic tools such as Omniture Site Catalyst and Google Analytics
• Ability to maintain the highest level of confidentiality
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Strong computer skills – including all Microsoft Office software programs
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to attend company events
• Ability to work in a fast-paced environment
 

POSITION OVERVIEW
The Account Executive, Season Ticket Sales position is responsible for generating new business revenue by prospecting new sales opportunities via phone, networking events and face-to-fact presentations. Position will sell season tickets, partial plans, group tickets and premium inventory as well as up-selling existing season ticket accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Meet or exceed daily call and appointment expectations
• Meet or exceed yearly sales goals
• Handle all incoming sales calls
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Provide excellent customer service skills
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skills
• Perform basic office functions as needed
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Proven track record of 2-4 years of high level sales success
• Ability to work as a team player
• Ability to present sales material to large groups and clients
• Ability to maintain the highest level of confidentiality
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Strong computer skills – including all Microsoft Office software programs
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to attend company events
• Ability to travel as needed
• Ability to work in a fast-paced environment
 

POSITION OVERVIEW
This individual is responsible for the creation, execution, and analysis of Charlotte Bobcats email and digital marketing.  This individual will work in conjunction with both external marketing relationships and internal departments including creative services, website, advertising, partnerships, sales, public relations, and ticket operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Facilitator of Charlotte Bobcats email marketing program and primary point of contact with internet solution vendors for email marketing design and development
• Produce dynamic, customer centric email campaigns; executing such campaigns on hard timelines while adhering to best-in-industry standards
• Manage the Bobcats opt-in database and drive initiatives to both grow and retain the registered user database and overall audience
• Develop and maintain Bobcats master email calendar
• Work on marketing list segmentation, verify testing programs, partner with our third party Email Service Provider (ESP – Exact Target), upload files, trouble shoot issues, and assign CoreMetrics (Omniture) tracking tags
• Assist in the creation of automated campaign work flows with Exact Target and CRM
• Drive initiatives to convert our database users into ticket purchasers and season tickets holders
• Conduct metric tracking and strategic evaluations of email marketing campaigns and share data internally (open/click rates, etc.)
• Identify and participate in strategy on additional opportunities for digital, mobile, viral, and social media marketing and assist website department with social media activations (Facebook, Twitter)
• Stay current with evolving trends and technology
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor's degree in Business, Statistics, Math, Marketing, Graphic Design or related field from an accredited college or university
• Ability to create and work within custom email templates using hand coded HTML
• Working knowledge and experience with Dreamweaver and Photo Shop
• Excellent quantitative skills with a keen eye for identifying insights
• Clear understanding of customer experience and customer relationship management objectives and programs
• Demonstrated ability to think strategically; turning consumer behavior data into effective strategies and results
• Ideal (not required): Knowledge of web analytic tools such as Omniture Site Catalyst and Google Analytics
• Ability to maintain the highest level of confidentiality
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Strong computer skills – including all Microsoft Office software programs
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to attend company events
• Ability to work in a fast-paced environment
 

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on relationship sales and customer retention.

Responsibilities:
1. Sell full season tickets, partial season tickets, and group packages for the Chicago Sky
2. Renew existing customers and sales through exceptional customer service practices and problem solving skills
3. Make 75+ outbound phone calls on a daily basis
4. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
5. Maintain detailed records of customer interactions and sales process utilizing Archtics
6. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
7. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
8. Game night responsibilities as well as attend outside events

Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently.
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

General Statement of Duties:

The Creative Director/Executive Producer of QTV is responsible for leading and guiding a team of highly motivated and incredibly talented professionals who create “wow” experiences.   The QTV team is obsessed with creating the most dynamic, innovative and ground-breaking content to drive game presentation activation, marketing campaigns, video web/digital content and team-driven broadcast initiatives for the Cleveland Cavaliers & Quicken Loans Arena organization.

The Creative Director/Executive Producer is responsible for innovation, creative direction, quality video production, superior client satisfaction and results-driven management of the QTV video production team.  The ideal candidate must be versatile, engrained in music and creative culture, and have the ability to concept and develop major video projects effectively, while also mastering the art of evolving quick thoughts into immediate usable content.

This experienced leader will guide the creative content development for all venue digital assets (QTube in-arena scoreboard, LEDs, etc.) in support of organizational messaging and objectives.  This role works in support of all organizational properties, including the Cleveland Cavaliers, Quicken Loans Arena, Lake Erie Monsters, Cleveland Gladiators, Canton Charge, and other key properties and projects as defined throughout the year.

Successful and results-driven client partnerships (internal and external) are critical.  Content that drives incredible, jaw-dropping fan engagement is Job #1.  A wildly creative vision (with a high skill set toward execution) is a must.  Flexibility… an “All for one. One for all” approach towards everything… contagiously positive attitude… and an over-the-top drive toward urgency and building the team to be the best is required.
 

Responsibilities:

QTV EVENT PRODUCTION

• Executive Produce the QTube scoreboard show for all Cavaliers home games (pre-season, regular season, post season and special events as needed); as well as key Monsters and Gladiators games.  This is in partnership with the Senior Producers of each respective show.
• Executive Produce and drive creative for all Quicken Loans Arena Q-Tube scoreboard shows, with the focus on energizing our team and our fans with the best video and digital experience in professional sports.  This includes, but is not limited to, the scoreboard show production of all Cavaliers pre-season games, regular season games, post-season games, team scrimmages, off-site home games and other targeted games and events.  This also includes full support of the Lake Erie Monsters, Cleveland Gladiators, MAC Tournament, and any other arena shows, events, and activations that could benefit from and/or require QTV support. 
• The Executive Producer will work to amplify the roles of our Senior Producers.  Each team is led by a Senior Producer who manages the daily creative and show production of their respective organization (Cavaliers, Monsters and Gladiators, etc.) Their success, and the resulting success of our shows/events on behalf of our fan experience, is the highest priority.
• Clear, proactive, and results-driven communication with all production and marketing teams to guarantee strong implementation of all game night needs at the highest possible level… and beyond!  This includes the successful and beyond-the-call-of-duty approach toward activating corporate partnerships and ticket sales campaigns, and an obsession with successfully activating all fan engagement opportunities.
• Nurture a tight bond and partnership with our game presentation teams to create, develop and integrate entertainment elements into the overall game experience, and to maximize the full capabilities of our strong video production team.  This includes a focus on fan engagement via promotions, unique in-game moments, showcasing player personalities, and a dynamic plan to elevate opportunities surrounding corporate partnerships. 
• Proactively work with regional market venues that will host Cavaliers off-site games to guarantee the highest quality event experience in these buildings.  This will include the production of annual pre-season games and scrimmages, and any other team events that could benefit from the support of QTV.

CREATIVE DEVELOPMENT

• Drive innovation for game entertainment and the Cavaliers game experience... by creating ideas and supporting a collaborative atmosphere that nurtures such thought.  Prioritize fan activation and fan value.  Embrace our ability to be the “home court advantage.”  Drive video and digital content to be a difference maker and key addition to all in-arena activations.
• Integrate team messaging, including ticket sales and corporate partnerships, into our creative vision.  This includes embracing these partnerships as key components of our events, and defining unique fan-focused ways to make them a fun part of our games… not just a commercial or PA read.  Partnership is everything.
• Activate our promotions calendar.  This includes the creative support and development of unique theme nights and game day promotions that support overall marketing goals.  It prioritizes fan-interaction and memorable implementation of in-game moments that take place from the second the arena doors open, until the last fan has left the arena.  Amazing fan experiences that positively emphasize our team, our brand and our community is our focus.
• Develop the overall entertainment strategy, live event direction, creative management and coordination of in-arena electronic capabilities and technology.  Partner with Game Directors, Senior Producers and Producers to bring the vision to life every single game, every time out, at every twist and turn.
• Concept and develop QTV’s involvement in impacting interactive ideas and in-game promotions that will continually improve the Cavaliers game experience.  Develop saleable promotional opportunities (including, but not limited to, time out promotions, halftimes and other in-game ideas) that positively impact the entertainment value of our events, directly engage our fans, and amplify the goals and objectives of our corporate partners.
• Continual research of current events, pop-culture events, music trends and trending topics… and the ability to put those ideas to action quickly.
• Ongoing research of new technology and development in social media trends and how to be on the leading edge of activation at Quicken Loans Arena.

MARKETING CAMPAIGNS

• Play a leadership role in the activation and creative development of team marketing campaigns from concept thru completion.  This includes, but is not limited to, concept development, scripting, production planning, shooting, editing, post-production, and activating the campaign among multiple platforms (web, etc.)
• In addition to the development of television commercials, a successful marketing campaign will integrate a wide array of creative resources that will extend the marketing message in fun and unique ways that are fitting for the particular environment.  The Creative Director will play a key role in determining unique opportunities to extend the brand so that we blur the line between retail messaging and engagement.

VIDEO WEB/DIGITAL CONTENT

• Fully support and activate video content needs to drive web and digital content and to activate our brands and fan relationships on line (social, mobile, web, etc.)
• This includes the creation of a successful plan that accomplishes the goals of our in-house teams.  From basketball to Community Relations, corporate partnerships and marketing, it is critical that we evolve our on-line video capabilities to support key organizational goals.

TEAM-DRIVEN BROADCAST INITIATIVES

• Work in partnership with the marketing and broadcast teams and FOX Sports Ohio to create dynamic content that supports team brand and marketing messaging within FSO broadcasts. 
• This includes, but is not limited to, the development of impactful lower third graphics, high-quality b-roll, and other elements to run in-broadcast.
• Drive the creative development of the Access Cavaliers television program on FSO.
• Support the Senior Director of Broadcast as needed.

MAXIMIZE MARKETING AND CROSS PROMOTIONS

• Work in tight partnership with the Cavaliers marketing team to support the concept development and full activation of major ticket sales campaigns, as well as key games and promotions.  Take a leadership role in developing fun and actionable ideas that communicate major ticket initiatives in fun, fan-friendly (and results-oriented) ways.
• Assist in the creative development of the teams’ promotional schedule, marketing messages and content and ticket messaging, as needed.
• Play a leadership role in cross promoting ticket sales and brand initiatives across all other properties and arena events. 
• Proactively support internal teams to have a successful partnership with QTV.
• Motivate opportunities to effectively utilize QTV created content across multiple platforms (i.e., QTube, web, social, broadcast, etc.)

CREATING AND ACTIVATING FAN-DRIVING AND SALEABLE INVENTORY

• In partnership with the Director of Game Presentation, partner with all appropriate internal sales and marketing teams to successfully fulfill revenue generating commitments while maintaining a fan-focused presentation.
• Strongly support the development and creative concept of saleable inventory.

DEDICATED TEAM MEMBER DEVELOPMENT

• Prioritize the professional development of the QTV team. Focus on building the quality, depth and capabilities of our production team, enhancing our creative capabilities; driving quality and innovation.
• Manage, support and direct all full and part-time team members associated with QTV, including QTV Senior Producers, Producers and Production Coordinators and part-time game day team members. 
• Prioritize cross training to successfully develop team members to achieve their highest potential, and to provide the Cavaliers with a talented depth chart that creates strength and stability in our operations.

EFFECTIVE BUDGET MANAGEMENT

• Maintain budget control including the operational and part-time compensation budgets for key aspects of QTV.
• Develop strong vendor relationships that support game day initiatives, including third-party production partnerships and new technology partners, among others.

ADDITIONAL DUTIES

• Provide event entertainment and creative production support for major Cavaliers organizational events, including, but not limited to, Quicken Loans Arena, Lake Erie Monsters, Cleveland Gladiators, Canton Charge, and other key organizational projects and initiatives.
• Focus on the client experience (internal and external clients.)
• Perform additional duties as assigned by the Senior Vice President of Marketing/Chief Marketing Officer.

Qualifications:

Must have a minimum of 5-7 years of leadership experience in video production; including strong experience in concept/campaign development, copywriting, producing, shooting and editing a wide variety of projects; experience managing and directing a dynamic creative team.  Experience with a professional sports team is a plus. Must be Incredibly open-minded, sincerely collaborative, obsessed with teamwork, flexible to change, completely organized, calm under pressure, definitive, innovative, a big thinker who creates actionable plans, solutions-based, positive, customer-service oriented (both internal and external customers), proactive communicator, adaptable to the game plan, willing to fail, fun… and insanely passionate about earning the support of our fans every single day.  Must be creative and idea-oriented and possess creative and business writing abilities.  Must possess strong communication skills.  Must have the ability to effectively manage and handle multiple tasks and meet tight deadlines on a continual basis.  Must have the willingness and ability to work team events.  Flexibility in adapting to changing demands and circumstances without difficulty.  The ideal candidate will possess a strong knowledge of the NBA and sports in general.
 

TYPE OF POSITION: Full-time, salaried, benefit eligible

General Statement of Duties:
Creates and sells a full menu of hospitality programs including the NBA, Cavaliers, Lake Erie Monsters, Cleveland Gladiators, Mid-American Conference, Canton Charge and other miscellaneous special events. The Business Development Specialist will take the role of the lead new business generator in the sales department in the areas of suites, full Wine & Gold United Memberships, partial plans and group programs by customizing programs and packages that satisfy the needs and goals of our clients.

Major Responsibilities:

• Meet or exceed established yearly revenue and ticket goals set for new business (Cavs full Wine & Gold United Memberships, Cavs partials, Cavs group packages, Monsters full seasons, Monsters partials, Monsters groups,Charge full seasons, Charge partials, Charge groups, MAC Tournament Packages, Suite Packages, and Executive & Party Suites).
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Cavaliers.
• Conduct sales conversations via phone presentations, in-office meetings/presentations and meetings at The Q and Canton Memorial Civic Center by conducting a thorough, custom needs analysis.
• Based on feedback from phone calls/ meetings, present any number of custom ticket and hospitality packages including: Cavaliers Wine & Gold United Memberships, Club seating, VIP Club seating, Loudville Wine & Gold United Memberships, partial plans, group ticket packages, employee group nights, party/penthouse packages, court box packages, suite packages, executive and party suites, etc.
• Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, prospect sampling at games, seat visits at games, open houses at The Q, Canton Memorial Civic Center and outside meetings.
• Upselling current partial plan holders to full season ticket packages.
• Sell Cavaliers Playoff Packages and develop these leads into full season and partial plan customers for the next season.
• Manage obstacles and overcome objections that are presented during the sales process.
• Perform accurate, skilled deal closings.
• Execute contracts, billing, and collecting payment for first year season ticket holders.
• Contact and close referrals from newly consummated season ticket holders.
• Submit timely reports to management, including weekly sales revenue reports.
•  Take the lead on executing a successful, seamless transition of sold season tickets accounts to the assigned Client Experience Specialist.
• Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes.
• Assist, train and mentor Inside Sales staff on presentations and strategy for new business acquisition.
• Assist with answering incoming sales line during home and away games as needed; assist with call tracking for and reporting purposes.

Qualifications:

• College degree required; preferably in business or sports management
• MINIMUM of one year successful sales experience in sports, media, and/or direct sales is preferred
• Must be computer literate with knowledge of MS Office
• Excellent communication skills
• Ability to work independently motivate self is a must
• Passion for the sports industry

TYPE OF POSITION:  Full-time, salaried, benefit eligible

General Statement of Duties:
Under the leadership of the Manager of Premium Sales, creates and sells a full menu of high end hospitality programs at Quicken Loans Arena, specifically the Cleveland Cavaliers. The Premium Sales Consultant will take the lead role in utilizing solution based selling techniques to move premium inventory, most specifically, suite lease contracts at The Q. Additionally, the Premium Team manages their own account base, servicing high-end clientele who own Floor Seats, Straights, Club Seats, VIP Club Seats, and Floor Court Boxes.

Major Responsibilities:

•  Meet or exceed established yearly revenue and ticket goals set for new business (Quicken Loans Arena Luxury Suites, Cavs full seasons, Cavs partials, Cavs group packages and Executive & Party Suites).
• Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the Cavaliers.
• Conduct sales conversations via phone presentations, in-office meetings/presentations and meetings at The Q by conducting a thorough, custom needs analysis and presentation.
• Based on feedback from phone calls / meetings, present any number of custom ticket and hospitality packages including: Club seating, VIP Club seating, Floor Seats, partial plans, group ticket packages, employee group nights, party/penthouse packages, court box packages, Suite packages, executive and party Suites, etc.
• Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners and lunches, golf, prospect sampling at games, seat visits at games, open houses at The Q, exclusive seat holder events and outside meetings.
• Manage obstacles and overcome objections that are presented during the sales process.
• Perform accurate, skilled deal closings.
• Execute contracts, billing, and collecting payment for established account base.
• Contact and close referrals from newly consummated season ticket holders.
• Submit timely reports to management, including weekly sales revenue reports.
• Enter all pertinent prospect and customer information in Microsoft CRM platform for efficient reporting and historical data purposes.
• Assist, train and mentor Business Development and Inside Sales Teams on presentations and strategy for new business acquisition.
• Meet or exceed premium season ticket holder renewal goals.
• Provide high end service for our premium season ticket holders, including but not limited to: renewals on an annual basis, collection of payments, receiving executed seat contracts, selling tickets for individual games and concerts when needed, etc.
• Develop strategic plans to set up personal client visits during games to establish a very strong working relationship that will ultimately assist in the renewal and longevity of the seat holder.  
   

Qualifications:

• College degree required; preferably in business or sports management.
• Experience and success in developing and building relationships with a creative consultative approach.
• MINIMUM of three years of successful sales experience in sports, media, and/or direct sales is preferred and minimum of at least two years of high end or premium sales experience.
• Must be computer literate with knowledge of Archtics, Goldmine and MS Office.
• Excellent communication skills.
• Ability to work independently. Self motivation is a must.
• Passion for the sports industry.
• Positive attitude with a mindset of always doing what is right for the organization.

DESCRIPTION:

You're ready to shoot for something BIG in your career, and we've got the playbook to get you there!  We believe that our Cavaliers Sales team members are the best in the biz and are always looking for new, enthusiastic talent to join the team.  The Cleveland Cavaliers seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to learn to sell.  Under the guidance of the Inside Sales Manager, our Inside Sales program will provide you with the foundation necessary to grow a long lasting career in the sports industry and prepare you with the skills to take the next step into our senior level ticket sales, membership activation and group sales positions.  We offer a bi-weekly salary, generous commissions, free parking, plus a positive and professional environment! (Health insurance is not included in this position).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As a member of the Cavaliers Sales Team, you will:

• Represent the entire Cleveland Cavaliers organization.  Imagine walking the walk and talking the talk for Dan Gilbert’s family of teams: the NBA Cleveland Cavaliers, AHL Lake Erie Monsters, AFL Cleveland Gladiators and the NBA D-League Canton Charge along with family shows, world-class concerts and signature sporting events.
• Manage generated ticket account base by selling Cleveland Cavaliers (NBA), Lake Erie Monsters, Cleveland Gladiators and Canton Charge ticket packages, as well as suites and other premium seating.
• Participate in game/event day duties.
• Generate new leads through ticket sales tables during outside funcaiton such as luncheons, business shows, conventions, etc.

REQUIREMENTS: 

• A college degree.
• A strong sense of professionalism.
• An earnest commitment to the sports industry.
• A passionate determination for furthering your career.
• An openness to learn.
• A tremendous work ethic.
• Prior sales experience preferred but not required.
• Previous job/internship experience.

For more information, please visit: http://www.nba.com/cavaliers/playbook/index.html.

 POSITION OVERVIEW:
• The Ticket Sales Manager is responsible for maximizing revenue from ticket sales through all ticketing products. The TSM will be integral in the development and execution of full season, partial season, and group ticket sales strategies. The TSM will manage the ticket sales staff while also being responsible for achieving individual sales goals. This position requires a highly motivated individual to lead, and contribute, to the overall ticket sales effort of a professional sports organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meet all sales goals assigned
• Setting, achieving, and reporting ticket sales goals.
• Daily and weekly reporting of ticket sales.
• Ongoing sales training.
• Direct market activities related to sales goals.
• Plan and execute group sales activities.
• Budget preparation and expense management.
• Management of sales staff.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Performing other duties and responsibilities as assigned.

IDEAL CANDIDATE:
• 2-3 years previous sales experience is required
• Ticket sales management experience for a professional sports team is preferred.
• Proven track record of personal and team achievements.
• Candidate must possess drive, determination, and a strong work ethic
• Excellent communication and leadership skills.
• Ability to quickly identify problems and present solutions in difficult situations.
• Must be enthusiastic, creative and able to think both strategically and tactically.
• Exceptional customer service skills.
• Demonstrated creativity in the development of innovative and effective sales campaigns.
• Willingness and ability to work long hours, including nights, holidays and weekends, as required.

 POSITION OVERVIEW:
• The Corporate Sales Manager is responsible for producing corporate sponsorship sales revenues. The CSM must set appointments with regional business leaders and sell new corporate sponsorships for the team as well as service and maintain existing sponsorship accounts. Additional responsibilities include assisting in the development and execution of consumer and b2b promotions for new and existing accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meet all sales goals assigned
• Grow sponsorship revenue streams
• Provide Customer Service to existing sponsorship accounts by visiting with the accounts throughout the season and off-season to ensure personalized, continual contact.
• Renew Sponsorship Accounts that are assigned.
• Set Appointments over the phone with CEOs and Presidents, or other company decision-makers – approximately 5-10 appointments per week.
• Deliver the Sponsorship sales presentations (that you will be taught) on appointments with company decision-makers.
• Assist in the creation and implementation of consumer and business to business based promotions
• Maintain Database and add new database leads.
• Prospect for quality leads.
• Visit with accounts and maintain and develop relationship with sponsorship clients.
• Complete any customer service and operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

IDEAL CANDIDATE:
• 2-3 years previous sales experience is required
• Previous advertising or sponsorship sales experience is a plus but not required
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Strong conceptual and strategic skills, and ability to think create new inventory opportunities
• Candidate must possess drive, determination, and a strong work ethic
• Candidate must be willing to listen and learn
• The ability to work long hours, including weekends, is preferred

Summary: Help lead all aspects of the Come Together programming platform - including Game Changers community volunteer program, NBA CARES league programs and fundraising/gifting for the Come Together Foundation. Represent PSE within external community initiatives, including committees and board representation

Supervisory Responsibilities: Community Relations Coordinators, Interns

Essential Duties and Primary Responsibilities include the following (other duties may be assigned):

DEPARTMENTAL MANAGEMENT

• Assist Department Head in drafting and implementing annual strategic plan, departmental budget and community calendar
• Act as departmental liaison with internal departments to execute community events and programming
• Liaise with applicable internal and external departments/groups to incorporate revenue channel fulfillment into programming
• Develop and manage all departmental communication tools and reports
• Act as departmental liaison with Digital Media to manage all CR social media content and channels
• Oversee departmental micro site and subsequent web pages, content and format
• Manage departmental internship program

GAME CHANGERS
Strategic planning development of statewide volunteer recognition program
Collaborate with marketing, digital media, PR, Box Office, Corporate Partnerships and Ticket Sales to coordinate programming and communication strategy
Develop and maintain relationships with and liaise with community partners and government organizations
Plan, develop and execute PSE Employee Days-of-Service

NBA CARES LEAGUE PROGRAMMING
Liaise with NBA League Office for all NBA Cares programming and Pistons CR reporting
Determine, develop and execute programming to fulfill league initiatives and year-round programming
Manage all fulfillment requirements as contractually obligated through the planning and execution of community events

FOUNDATION
Assist in overseeing management, legal and financial aspects of the foundation
Help create, direct and manage all fundraising activities
Support grant making efforts and awards, including application and decision making

PLAYER DEVELOPMENT
Assist with development and management of Player Charity Ticket program
Partner with Basketball Operations and Player Development to incorporate Community Relations programming into ongoing player development programming
Liaise with player representatives to support player initiatives
Create and execute programming specific to Pistons alumni and player and coach spouses and families
Assist with player development programming as applicable

Competencies: Excellent written and verbal communication skills, ability to multi-task, remain organized within fast paced atmosphere, act as a strategic and independent thinker, maintain an outgoing personality and to build relationships with a diverse spectrum of people, ability to delegate and manage individuals, and follow projects through from conception to completion and analysis.

Qualifications: 
Four-year degree or equivalent work experience required
12+ years’ experience in Philanthropy and/or Communications, Events, Public Relations
Proficiency with all Microsoft Office applications, specifically Word, Excel, Powerpoint and Outlook
Previous work in the field of athletics or entertainment a plus

This job description in no way states or implies that these are the only duties to be required by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Summary: Palace Sports & Entertainment properties include the Detroit Pistons, DTE Energy Music Theatre, Meadow Brook Music Festival and the Palace of Auburn Hills. Season Ticket Sales Account Executives sell a comprehensive array of Palace Sports & Entertainment ticket-related products for all properties, with a strong emphasis on Season ticket and Partial ticket plans for the Detroit Pistons and both music venues. Other products include, but are not limited to, Pistons Group packages, Hospitality, single event suite rentals and long-term suite leases. The ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.

Essential Duties and Primary Responsibilities include the following (other duties may be assigned):

• Responsible for, but not limited to, the sales of new Full, Partial and Group Outing ticket packages, as well as Single Game Suite Rentals and annual suite leases to both the business and consumer sectors for both Pistons and non-basketball related events
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Generate a pre-determined minimum number of outgoing phone calls per day with the purpose of creating new business opportunities
• Generate a pre-determined minimum number of weekly out of office as well as in arena “face-to-face” meetings to create new business opportunities
• Provide a superior level of customer service to all ticket buyers, regardless of level of purchase
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate and contribute to daily or weekly sales team meetings and training sessions
• Active involvement in at least one specified networking group, to assist in creating new sales opportunities

Competencies:

• Strong organizational, time-management, excellent oral and written communication, customer service and problem solving skills
• Ability to function in a fast-paced environment, handle multiple projects simultaneously and adhere to deadlines is key.
• Proficient computer skills including Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.
• Must have the ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
• Must be available to work flexible hours including nights, weekends and holidays

 Qualifications:

• A minimum of two years of successful sales experience regardless of previous industry
• Four-year college degree
• Established network of clients in the Detroit Metro area preferred but not necessary

Summary:

Premium Sales Account Managers sell a comprehensive array of Palace Sports & Entertainment ticket-related products, for all properties, with a strong emphasis on Contractual Suite Leases, Courtside Seats, & Individual Suite Rentals. Other products include, but are not limited to, Season tickets, Partial ticket plans and Group Tickets. The ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.

Essential Duties and Primary Responsibilities include the following (other duties may be assigned):

• Sales of new Contractual Suite Leases, Single Game Suite Rentals, and Courtside Seats to both corporations and the general public with emphasis on the Premium portion of the business plan for both Pistons and non-basketball related events
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Generate a pre-determined minimum number of weekly out of office as well as in arena “face-to-face” meetings to create new business opportunities
• Provide a superior level of customer service to all Suite Owners, Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Participate and contribute to daily or weekly sales team meetings and training sessions

Competencies: 

• Strong organizational and time-management skills as well as excellent oral and written communication, customer service and problem solving skills.
• Ability to function in a fast-paced environment, handle multiple projects and adhere to deadlines
• Proficient with computer skills, including experience with Microsoft Office products (Word, Excel and Outlook).
• Ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics).
• Ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days is a must.
• Available to work flexible hours including nights, weekends and holidays

Qualifications:

• A minimum of two years of successful sales experience regardless of previous industry
• Four-year college degree
• Established network of clients in the Detroit Metro area preferred but not necessary

Summary: The Ticket Sales Coordinator will serve as the communication liaison for all ticket sales programs for Palace Sports & Entertainment. This includes the management of all ticket sales related events and promotions.

Supervisory Responsibilities: Responsible for the recruitment, training, and leading of interns for the Ticket Sales Department

Essential Duties and Primary Responsibilities include the following (other duties may be assigned):
• Assist with managing Loyalty platform
• Game duties as assigned; suite liaison/greeter
• Attend meetings in order to record minutes
• Oversee inventory of autographed items to assist with community donations and member events
• Serve as liaison for ordering member gift items, special project items and office supplies
• Prepare invoices, reports, memos, letters, financial statements and other documents as required
• Prepare responses to correspondence containing routine inquiries
• Open, sort, and distribute incoming correspondence, including faxes and emails
• Manage and maintain the scheduled for the SVP of Consumer Sales
• Creates, develops, and executes sales communications and presentations
• Coordinates all ticket sales event calendars, correspondence letters and fliers for sales purposes
• Creates event memos and reports detailing facility set up for events
• Interacts with public in areas of customer service problem solving and stressful conflicts under time constraints
• Prepare Ticket Sales Department for each Pistons home game and PS&E Event (arena set-up, organizing game day materials)
• Completes event recap of past events noting items of importance in consideration of future events
• Responsible for recruiting and leading interns
• Other duties as deemed necessary or as directed by the SVP of Consumer Sales

Competencies:
• Excellent communication, networking and writing skills required
• Must demonstrate a high degree of motivation, time management, attention to detail and organization skills
• Ability to write creatively and present ideas in a clear and concise manner
• Ability to handle multiple projects
• Team oriented

Qualifications:
• College degree required
• 1 to 3 years of sports industry experience
• 1 year in event planning and/or selling
• Administrative experience a plus

Summary: The Coordinator, Event Marketing Services supports the planning and execution of all event day, PS&E specific events and third party events created, managed or supervised by the department. The Coordinator provides valuable assistance in organizing and keeping events on task and works in collaboration with other departments and entities to bring open items to closure.

Essential Duties and Primary Responsibilities include the following (other duties may be assigned):
• Assist with organizing and updating the flow of information for the PS&E Master Event Calendar
• Provide collaborative and creative feedback for event setup and stylization
• Schedule production meetings with all relevant departments and draft event documents
• Coordinate event logistics and on-site execution elements                                                                                                                  •  40+hrs and possibility of nights and weekends

Competencies:
• Excellent verbal and written communication and interpersonal skills
• Exceptional professionalism and polish in demeanor and appearance
• Strong attention to detail, timelines and organization
• Able to work extended hours, including games and events on nights and weekends

Qualifications:
• 2 - 3 years experience in Communications, Marketing, Events and/or Physical Production
• Proficiency with all Microsoft Office applications, specifically including Word, Excel, Powerpoint and Outlook

The Manager, Promotions will focus on the development of promotional initiatives for Corporate Partnerships and development and execution of partnership pitch process to ensure the implementation of the PS&E Brand.

Essential Duties and Primary Responsibilities include the following:
• Liaison between creative and communications and the sponsorship and activation teams to specifically highlight the PS&E Brand and develop new and additional sponsorship dollar campaigns and ideas to help push tickets
• Work with Corporate Partnership sales team to develop and execute the partnership pitch process, helping to streamline all of the Creative and Communication elements while evaluating the sponsor package and ensuring brand standards are met. Including Placement of job orders for all creative elements needed for upcoming partnership pitches
• Assist Creative team clarifying/tracking down necessary information for in-game promo needs, missing information from Partnerships
• Facilitate various aspects of partnership promotions and work with the activation team to ensure that retail events are successful to the client and maintains our brand integrity.

Competencies:
• Excellent verbal and written communication and interpersonal skills
• Comfortable in a strongly collaborative environment, while still being a self-starter
• Exceptional professionalism and polish in demeanor and appearance
• Strong attention to detail, timelines and organization
• Able to work extended hours, including games and events on nights and weekends

Qualifications:
• Bachelor’s degree or higher
• Exposure to sales and sponsorships
• 3 years’ experience with Promotions in sports, entertainment and/or agency background
• Proficiency with all Microsoft Office applications, specifically including Word, Excel, Power Point and Outlook

Supervisory Responsibilities: Interns as needed

Palace Sports & Entertainment is seeking a eMarketing Manager who will be responsible for strategic development, implementation, and growth of email and SMS programs.

Essential Duties and Primary Responsibilities include the following:

• Manage the eMarketing Department for Palace Sports & Entertainment
• Strategic development of PS&E email and SMS campaigns including: newsletters, retention, acquisition, marketing communications
• Campaign development and deployment
• Manage online redemption for flyers and sponsor programs
• Analysis of campaign metrics
• Lead Ticket Master eMarketing programs
• Lead next generation of our B-to-B CRM program

Supervisory Responsibilities:
Superviser to eMarketing Coordinator

Competencies:

• Good written and verbal communication skills
• Organized
• Ability to multitask
• Work under tight deadlines
• Good attention to details
• Ability to collaborate across multiple departments

Qualifications:

• Bachelor’s degree in Communications, Advertising , Marketing or related field
• 2-3 years of management experience
• Experience with email service providers, such as ClickSquared, Exact Target, Eloqua, etc.
• Familiarity with email and web design, including HTML, CSS, Photoshop, and other programs
• Knowledge of email marketing best practices, such as CAN-SPAM, COPPA, and others to ensure compliance

The Manager of Corporate Partnership Development is responsible for developing Corporate Partnerships utilizing Palace Sports & Entertainment marketing and media assets.

Essential Duties and Primary Responsibilities include the following:

• Grow and develop Palace Sports & Entertainment corporate partner base by exceeding daily call and appointment targets
• Meet and exceed yearly sales targets
• Network with local businesses and organizations in an effort to acquire sales leads
• Maintain and continually grow a prospect database and track new sales leads
• Proactively look and prospect for new leads and customers
• Attend all Palace Sports and Entertainment events to continue to build relationships with the client base and prospect for new customers
• Efficiently and effectively update sales reports using CRM tool
• Perform any other duties as assigned by management

This job description in no way states or implies that these are the only duties to be required by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Competencies:

• Must demonstrate a high degree of motivation, time management, attention to detail and organizational skills.
• Excellent communication, networking and writing skills required.
• Ability to work in a team environment – where information and ideas are openly shared

Qualifications:

• Minimum of 2-5 years Sales Experience, inclusive of a minimum of 2-5 years Sports Sponsorship Sales Experience or Media Sales Experience
• Bachelor’s degree
• Computer Skills: Microsoft Word, Excel and PowerPoint
   

Essential Duties and Primary Responsibilities include the following:

• Act as key contact with assigned Partners (clients), maintaining day-to-day relationships between Partners and internal departments.
• Working with Partners to identify clear and measurable business objectives specific to their goals
• Co-develop and execute partnership activation plans that most effectively leverage our assets and capabilities, builds our partners’ business and delivers on objectives.
• Deliver bold and innovative marketing concepts and strategies that achieve partner objectives.
• Evaluate effectiveness of plans regularly and adjust as needed.
• Develop strategic alliances between partners that capture synergistic effectiveness across multiple platforms and mediums.
• Entertain & host high-level corporate executives.

This job description in no way states or implies that these are the only duties to be required by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Competencies:

• Strong leadership and strategy development skills
• Marketing plan and promotional development and execution experience
• Client service experience
• Ability to view and respond to creative executions ensuring it demonstrates effective marketing and promotional elements
• Superb written and verbal communication skills
• Excellent relationship building skills
• The ability to work independently and demonstrate innovation and initiative
• A strong work ethic and the ability to thrive in a deadline driven environment
• Self-motivated and able to push projects through autonomously while also being committed to a collaborative environment and culture
• Familiar with managing multiple projects, schedules, budgets and clients at the same time

Qualifications:

• 4-6 years of experience
• Bachelor’s Degree required
• Account Management experience at an Ad agency is highly preferred
• Proficiency in MS Office products (Word, Excel, Powerpoint and Outlook)

The IT Business Analyst will be responsible for gathering, documenting and analyzing application and reporting requirements, conduct application analysis, participate in functional design, create and analyze ad-hoc reports/user-interfaces and aid in the escalation/solution of project risks and issues.

Essential Duties and Primary Responsibilities include the following:

• Assess business operations and processes of business units to understand procedures, informational flow and handoffs, decisions, communications and workflows.
• Participate in meetings and projects with business unit staff and IT to automate, upgrade or expand applications that accomplish business operations
• Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development
• Develops queries, analysis, or reports from applications for business units

This job description in no way states or implies that these are the only duties to be required by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Competencies:

• Excellent verbal and written communication skills
• Ability to effectively partner with technical and functional groups 
• Experienced in the development and maintenance of business processes, including re-engineering
• Strong understanding of project methodologies and practices

Qualifications:

• 3-5 years of related experience
• 3 years of Hyperion Financials (HFM) experience, including SmartView
• 1-3 years of Microsoft Dynamics GP experience
• 3 years of systems development methodology experience including writing and analyzing requirements; reviewing technical deliverables;  participating and leading development projects; creating user acceptance test plans and test cases; and executing user acceptance testing
• BS in Computer Science, Business Administration or equivalent

Palace Sports & Entertainment properties include the Detroit Pistons, DTE Energy Music Theatre, Meadowbrook Music Festival and the Palace of Auburn Hills. Group Ticket Sales & Service Account Executives sell a comprehensive array of Palace Sports & Entertainment ticket-related products, for all properties, with a strong emphasis on Group, Hospitality and single game suite rental inventory. Other products include, but are not limited to, Season tickets, Partial ticket plans and long-term suite leases. The ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.

Essential Duties and Primary Responsibilities include the following:

• Responsible for, but not limited to, the sales of new Full, Partial and Group Outing ticket packages, as well as Single Game Suite Rentals to both corporations and the general public with emphasis on Group portion of the business plan for both Pistons and non-basketball related events
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Generate a pre-determined minimum number of weekly out of office as well as in arena “face-to-face” meetings to create new business opportunities
• Provide a superior level of customer service to all Group Organizers, Season Ticket Holders, Plan Holders, Single Game Buyers, New Business Prospects and fans alike
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members

This job description in no way states or implies that these are the only duties to be required by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Competencies:

• Strong organizational and time-management skills
• Excellent oral and written communication as well as, customer service and problem solving skills
• Having the ability to function in a fast-paced environment, handle multiple projects and adhere to deadlines is a necessity.
• The ability to learn and master new software programs including the CRM platform (Salesforce) and ticketing system (Ticketmaster Archtics) is essential.
• Must have the ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
• Must be availabile to work flexible hours including nights, weekends and holidays

Qualifications:

• A minimum of two years of successful sales experience regardless of previous industry
• Four-year college degree
• Established network of clients in the Detroit Metro are preferred but not necessary
• Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook)

The Erie BayHawks’ Director of Entertainment is a high energy, creative person who will manage all aspects of the team’s entertainment efforts which include all facets of the fan experience on game nights, as well as in the community. The DOE will support the team’s sales, marketing and branding strategies by creatively integrating entertainment in to all areas of the team’s operations.

Duties & Responsibilities:

Entertainment

o Manage and implement a multi-faceted plan for game night entertainment including pre-game, in-game and post-game activities
o Utilize a variety of assets including video, audio and digital resources to support entertainment efforts. Research best practices and implement a variety of ideas to continually enhance the in-game experience.
o Develop entertainment/promotion script for each home game
o Manage all game night entertainment staff (includes Public Address Announcer, Arena Host, Fan Crew, mascots, etc.)
o Manage a “Street Squad” that consistently represents the team and our brand at community events and appearances
o Maintain a schedule of events outside the arena to gain brand awareness, promote upcoming games and support partnership activation plan

Community Relations
o Work with the team’s Director of Communications to identify and execute plans for an effective Community Relations strategy
o Plan and oversee all community appearances consistent with the organization’s brand and messaging
o Proactively look for ways that the organization can effectively use Community Relations to grow and enhance partner relationships

Client Services Support
o Support the Director of Communications in identifying sponsorship opportunities aligned with team assets and entertainment objectives, look for sponsorship activation opportunities to integrate corporate partners in to entertainment aspects, and assist with the sales and fulfillment process of connecting sponsors with team initiatives
o Support sponsorship fulfillment efforts by: a) delivering exceptional customer service to clients by incorporating them in to game night entertainment, and b) proactively incorporating sponsors in appearances and events throughout the year

Qualifications
• 2+ years of experience in marketing and/or promotions
• Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism, a passion for the sports industry and a passion for creativity
• Ability to multi-task, think outside the box and be innovative
• Strong written and verbal communication skills
• Proven job reliability, professionalism, diligence, dedication, creativity and attention to detail
• Computer skills: Microsoft Office, Word, Excel, and Power Point.
• Able to work flexible hours including holidays, weekends & evenings as necessary
• Bachelor’s degree in Marketing, Communications or related field
 

The BayHawks seek a teachable, dedicated individual who is eager to grow the Team’s fan base via the successful execution of ticket sales programs to schools, businesses, clubs and organizations. This passionate individual will focus their sales efforts in selling season tickets, group tickets and mini-ticket packages while having gameday duties as part of the BayHawks business operations team.

Duties and Responsibilities:

• Sell ticket packages, with an emphasis on group and season tickets, and fully execute every step of the sales process by prospecting, calling and meeting with customers

• Establish and foster relationships with schools, businesses, clubs and organizations

• Make cold calls to gain new prospects

• Achieve personal sales quotas in the areas of group sales, season tickets and mini-packages while contributing to the organization’s overall revenue goals

• Maintain a daily off-season routine of phone calls, meetings and sales presentations

• Manage and provide superior service to your customers and clients

• Participate in all gameday responsibilities as assigned

• Attend team and community events for the purpose of maximizing sales opportunities

• Availability to work nights and weekends as necessary

• Assist the organization in other various special events, promotions, and social/civic activities

• Participate in ongoing training for personal development to enhance sales skills

• Contribute to the overall growth of the Team’s fan base by generating ideas and helping to execute programs that enhance the Team’s brand

Day-to-Day Responsibilities:

• Sales – all aspects of the sales process including, but not limited to, prospecting new leads, phone calls, meetings, presentations, goal tracking

• Service – Build and foster relationships with fans and customers by delivering superior customer service

Qualifications & Requirements:

An ideal candidate possesses:

• Two (2) or more years of sales experience is preferred
• Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism, and a passion for the sports industry
• Competitive nature and a contagious, positive attitude to contribute to a teamwork environment
• Desire for consistent professional development via training and willingness to accept new challenges
• Proficient in Microsoft Office programs
• Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly sales goals for calls, appointments and sales.
• Demonstrated ability to work independently and produce results.
• Demonstrated flexibility and creative problem solving skills.
• Ability to provide superior customer service to our fans
• Bachelor’s Degree

Account Services Executive, Ticket Services Golden State Warriors

About the Position:
We have an immediate opportunity for an experienced and innovative Account Services Executive in our Ticket Services department. We are looking for a candidate with a deep commitment to customer satisfaction to support our fast growing Season Ticket holders. The successful candidate will have a strong track record of customer services and the
ability to thrive in a high pressure, fast paced, competitive environment.
This is a full-time position reporting to the Director, Tickets Services and is based in Oakland, CA.

Key Responsibilities

• Expand, enhance, and sustain relationships with season ticket account holders
• Identify, troubleshoot, and resolve a wide variety of situations
• Consistently communicate with customers becoming an expert on all products and services offered by the Golden State Warriors
• Professionally answer routine calls such as game night questions, customer profile changes, and account transactions
• Participate in annual projects related to seat relocation, renewals, and playoffs
• Responsible for answering, routing, and trouble-shooting all incoming telephone calls
• Participate in various special projects as required

Required Experience & Skills

• Bachelor’s degree required
• Minimum of two years of customer service experience required
• Excellent written, verbal and interpersonal communication skills
• Ability to be proactive and flexible in the face of change and last minute requirements
• Ability to maintain a flexible schedule – evenings and weekends may be required
• Passionate about sports
• Knowledge of all the Microsoft Office applications

***Competitive compensation and benefits package provided***

Ticket Sales Representative

Golden State Warriors Oakland, CA

About the Position
We are seeking passionate, committed, and enthusiastic sales people to join our high energy staff with the intention of demonstrating the value associated with Warriors season ticket packages to prospects throughout the Bay Area. Ticket Sales Representatives will be directly responsible for selling and servicing new accounts, creating new ideas to increase ticket sales, and performing basic office functions as needed. This position reports directly to the Director, Ticket Sales.

Key Responsibilities

• Actively pursue new business and decipher ways to acquire leads
• Meet or exceed weekly and monthly sales goals in the areas of season ticket and mini-plan sales
• Make phone calls from provided lists to Bay Area companies and single game buyers to sell season tickets and mini-plan packages
• Maintain records of all season ticket and mini plan customers
• Provide superior customer service to clients and potential clients
• Attend majority of home games to market tickets, and set appointments with clients
• Additional responsibilities as assigned by the Director, Ticket Sales

Required Experience & Skills

This position requires an aggressive, competitive and self-confident professional with the following qualifications:

• A Bachelor’s degree, preferably with a focus on business management, sports management, or a related field
• Passionate about sports
• Highly motivated with a desire to be successful
• Ability to effectively conduct business via phone
• Strong communication and computer skills
• Desire and willingness to learn
• Detail-oriented and organized - able to multi-task
• Prior sales experience is preferred but not essential

***** Competitive compensation and benefits package provided *****

General Description:
Serve as an interface with ticket sales and corporate sponsorship departments to generate leads and maximize revenue potential by developing a target list of businesses and identifying sales opportunities.

RESPONSIBILITIES include but are not limited to:
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
• Develops leads and presentations for the sale and negotiation of long-term suite sales.
• Develop target list of businesses and arrange meetings via aggressive call campaigns and networking opportunities
• Able to match appropriate hospitality programs to clients’ needs
• Able to negotiate and sell premium inventory as well ass manage collections
• Able to convert cold calling and company-generated call leads into sales.
• Able to identify client’s needs, challenges and/or opportunities through face-to-face discovery meeting.
• Assist in the development of collateral sales materials and conduct sales presentations; when necessary and as directed, assist the Manager of Suite Sales with presentations.
• Manage pre-event and event day interface with Levy Restaurants to deliver agreed upon F&B needs.
• Promote and generate new business for various banquet & club spaces.
• Issue and secure contracts, deposits, insurance, etc.
• Work events and serve as manager on duty as needed.

QUALIFICATIONS:
• Bachelor’s degree preferred
• Minimum 4+ year sales experience
• Minimum 2+ year sales strategizing and/or negotiating experience
• Must be detail-oriented and organized
• Must be able to meet deadlines and follow through on project outline or strategies
• Must have high level of decision making and accountability
• Ability to multitask effectively
• Communicate (both written & verbal) in a concise and effective manner
• Must be able to understand partners’ objectives and look for ways to associate with the Team’s assets
• Must be able to interact and manage staff and business associates in order to implement events, promotions and other related activities
• Must be able to identify and address issues or problems which may arise during relationship/partnership
• Must be comfortable in negotiating and selling premium inventory as well as managing collections
• Must have superior customer service and relationship building skills
• Must demonstrate high standard of excellence
• Must be proficient in Microsoft Word and Excel. Power Point, Photoshop or Graphic Design experience appreciated.
• Must have a proven track record of a strong sales background.
• A previous background in ticket sales, corporate sales, or marketing is a plus but not required.

PHYSICAL & MENTAL REQUIREMENTS:
• While performing the duties of the job, the employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, talk and hear.
• The vision requirement includes close vision and ability to adjust focus.
• Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.
• Must have ability to adjust to changing work hours and locations as needed.

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer

 

JOB DESCRIPTION
Title: Sales Manager
Reports to: President and General Manager
FLSA Status: Exempt
Employment Status: Full-time

Position Summary: 
The Idaho Stampede, Boise-based NBA Development League franchise, has an immediate need for an experienced and results-driven Sales Manager. This long-standing, winning organization is a hybrid affiliation with the NBA’s Portland Trail Blazers. As a key position in the company, the Sales Manager will work directly under the Team President and must meet personal sales goals while directing & managing the Account Executive sales efforts. The ideal candidate is highly networked, self-motivated to achieve personal and professional goals, demonstrates exceptional leadership capabilities, and is skilled at managing people to achieve results. This high level position within the organization will be groomed by Team President to learn all aspects of running a NBA Development League franchise and be able to assume leadership when Team President is unavailable.   

Duties and Responsibilities:
• Directly sells new and existing season tickets, new and existing sponsorships and all other ticket revenue products including but not limited to: suites, mini-plans, and group.
• Develops relationships with new customers, diversifies the franchise’s customer-base, produces, and increases sales revenue.  Must meet or exceed budgeted sales goals.
• Maintains ongoing relationships with existing customers, and secures repeat business and growth by recognizing and fulfilling value-add opportunities.
• Works closely with the Team President to spearhead and supervise sales campaigns, and tailor to meet market needs for season tickets, mini-plans, luxury & game day suites, loges, and group tickets.
• Plans and directs hiring, training, and performance feedback and reviews for the Account Executive staff and oversees their daily activities.
• Measures the effectiveness of sales activities and provides recommendations to Team President.
• Looks for continuous improvement opportunities, offers ideas and recommendations, and appropriately communicates and implements decisions with the sales team.
• Assists in the development of sales promotions and works with the Public Relations department to organize, create, market, and sell special events and properties (i.e., Youth-Coaches Clinics and ancillary programs surrounding those programs).
• Solicits customer feedback and uses the information to improve the efficiency and effectiveness of responding to customer needs.  Provides exceptional customer service and resolves customer issues within guidelines.
• Assists with sponsor fulfillment activation while assisting in the creation of marketing solutions for all sponsors.
• Assists with community programs.  (i.e. school visits)
• Oversees seat inventory process and ticketing.
• Ensures compliance with documented company and departmental policies.
• Prepares various documentation, reports, and data for the purpose of soliciting new business, updating the existing customer-base, and tracking outside sales activities.
• Researches successful revenue generation ideas from other teams/sports, and appropriately implements within the Franchise.
• Works with the President and General Manager to develop marketing plans and sales calendars, and provides back-up support and leadership as needed.

Game Day Responsibilities:
• Coordinates and manages all sales efforts during game.
• Effectively handles customer issues.
• Oversees will-call office staff on game day.
• Helps when and where needed during game time.
• Provides oversight and feedback regarding delegated responsibilities.
• Assists with setup and breakdown of arena assets.

Qualifications and Attributes:
• Bachelor’s degree in Business, Sales, or a related field; sports emphasis desired.
• Minimum of five years inside and outside sales experience, preferably in a related sports environment.
• A solid track record of increasing sales through executing effective sales techniques.
• Strong people management abilities; effective team development skills; sales team time management skills.
• A history of building a collaborative team; takes initiative to inform others and close the loop.
• Experience developing and executing sales and marketing strategies, programs, processes, and systems.
• Ability to translate creative ideas and solutions into actionable objectives, execute against objectives, and develop a process that others can follow.
• Good listener with the ability to communicate information, ideas, and solutions verbally and in writing so others will understand.
• Customer-focused, solution focused, and adaptable to customer needs within specified guidelines.
• Takes initiative, self-directed with strong self-confidence.  “Can do attitude.”
• Ability to manage own time, self-starter, self-directed and well organized.
• Works with integrity and ethical business practices.
• Flexible and ready to work non-traditional hours in a non-traditional setting.
• Ability to work in a changing and often stressful environment.
• Not afraid to ask questions – seeks help and information when needed.
• Action oriented; results focused.
• Highly motivated to achieve personal and professional goals.
• Strong desire to succeed, professional demeanor, and passion for the sports industry.
• Working knowledge of Microsoft Office and contact management software (i.e., Word, Excel, PowerPoint, Outlook, CS3/Photoshop and ACT!).

Compensation:
Base salary DOE, plus commission; medical insurance after ninety (90) day trial period; ten (10) earned paid vacation after full year of service and six (6) paid holidays.
 

Position Summary:
The Idaho Stampede, a Boise-based NBA D-League Franchise, has an immediate need for an experienced, results-driven Account Executive committed to achieving sales excellence. Account Executives are responsible for prospecting and selling all types of revenue packages to corporations and the general public. In addition, this role provides game-day support to ensure the franchise runs efficiently. The ideal candidate has a passion for sports and a strong desire for progression in the industry. This individual must be self-motivated to achieve sales goals, results-driven, and customer-focused with superior communication skills and unwavering work ethic.

Duties and Responsibilities:
• Sells all types of revenue packages including season tickets, mini-packs, groups, suites, and corporate sponsorships to achieve targeted sales goals, continually striving to exceed expectations.
• Prospects and conducts cold calls to area companies and organizations to sell complete portfolio of products. Must be comfortable prospecting and cold calling by phone and in person.
• Provides superior customer service to clients, existing ticket holders, prospects, and single game customers.
• Handles standard customer service issues.
• Manages sales efforts at public gatherings and events.
• Assists Vice President of Sales on all projects as requested.
• Fulfills game-day responsibilities and basic office duties as assigned.

Game Day Responsibilities:
• Assists with on-court promotions, arena set-up and breakdown, entertainment acts, game presentation, giveaways, merchandising booth, and program sales among other things as needed.
• Assists on game day projects as directed.

Qualifications & Attributes:
• Bachelor's degree or equivalent training and experience.
• Minimum of one-year sales experience in professional sports; ticket sales experience is preferred.
• Exceptional work ethic, strong desire to succeed, professional demeanor, and a passion for the sports industry.
• Effectual time-management and organizational skills. Ability to manage schedule to achieve daily and weekly goals for calls, appointments, and sales.
• Flexible and ready to work non-traditional hours in non-traditional settings.
• Ability to work in a changing and often stressful environment.
• Demonstrated ability to work in a team environment.
• Ability to effectively handle multiple ticket sales projects, and to produce positive results with every project.
• Strong written and verbal communication and presentation skills.
• Creative approach to problem solving.
• Takes initiative, self-directed with strong self-confidence. ‘Can do Attitude’
• Works with integrity and ethical business practices.
• Not afraid to ask questions – seeks help and information when needed.
• Highly motivated to achieve personal and professional goals.
• Working knowledge of Microsoft Office applications (i.e., Word, Excel, PowerPoint, and Outlook) and contact management software (i.e., ACT!).

Position Purpose

The Executive Director, Grizzlies Charitable Foundation & Community Investment is responsible for developing, implementing and achieving the strategic initiatives, external partnerships and the development of innovative, relevant and evolving community programs to deliver on the vision of the organization.

The Executive Director must develop and implement the team’s community outreach plan and activities to ensure compliance with the NBA’s community programming mandate while building an awareness and excitement for basketball within our educational and community systems. The position will act as a spokesperson for the Memphis Grizzlies Charitable Foundation and Community Investment both internally and externally, with charitable and business partners, media, fans and community members, advocating for the advancement of youth mentoring and education, awareness of and engagement in the team’s and Foundation’s initiatives.

Essential Duties & Responsibilities

§  In conjunction with the management team, create an overall Foundation & Community Investment strategy for the Grizzlies

§  Manage the day-to-day operations, provide coaching and development planning for Grizzlies Community Investment & Foundation staff

§  Manage the budgeting and accounting needs for the Community Investment & Foundation department, including maintaining and forecasting budget, tracking expenses, paying invoices, submitting monthly credit card and expense reports

§  Ensures the Foundation & Community Investment Department is integrated with other departments across the organization

§  Develop and implement events, campaigns and public relations initiatives in conjunction with other departments to bolster engagement in and fan loyalty to Grizzlies community endeavors

§  Increase visibility and participation by integrating community initiatives with Memphis Grizzlies and FedExForum brand, personnel, and marketing vision

Grizzlies Charitable Foundation:

§  Direct all Foundation public awareness and communications efforts/ vehicles including special events, media relations, website, e-newsletter, social media, and print and maximize use of CRM (database) system in conjunction with other departments

§  Coordinate and fulfill Foundation governance requirements, including making recommendations to and communications with Grizzlies Foundation Board of Directors to ensure alignment and advocacy for ongoing initiatives

§  Ensure Foundation meets all government and IRS requirements for 501(c)3 public charities, including annual financial reporting, including Foundation financial audit, annual report, tax return and state registrations

§  Handle all matters related to Grizzlies Foundation and Grizzlies TEAM UP, Inc. legal status, liability matters.

Community Investment:

§  Oversee all Community Investment initiatives, including sport development, educational, health & wellness and other relevant initiatives

§  Serve as liaison with major partners including: NBA, MENTOR, Facing History and Ourselves, St. Jude, Beyond Sport, Patterson Award among others

§  Coordinate Grizzlies player and coach community engagement for all requests for public and paid appearances

§  Primary contact for the NBA Community Relations Department including providing updates on all community relations initiatives and ensuring the successful implementation of all NBA programs within the local community

§  Acts as spokesperson for the organization on all community relations initiatives, and actively networks in the community through various organizational boards and other groups

§  Design and implement employee volunteer program to promote participating in key community initiatives. Includes internal policy, volunteer development and tracking and recognition program.

§  Other related duties as required

TEAM UP Youth Mentoring

§  Drive Grizzlies TEAM UP Youth Mentoring Initiative strategy, communications, partnerships and growth

§  Oversee Grizzlies TEAM Program including (a) site development, (b) program management, (c) training, (d) budgeting, (e) mentor recruitment/ screening, (f) event coordination, (g) ongoing expansion strategy, (h) policies and procedures, (i) communication with volunteer mentors, students’ families and school personnel, (j) codification and replication of model

Charitable Giving:

§  Administer charitable grants program and manage assessments, allocations, tracking and communication with all organizations receiving funds from Grizzlies Foundation

§  Tracking and receipting all of donations to Grizzlies Foundation

§  Manage the donations in-kind program for the Foundation and Community Investment department

Grizzlies Mentoring Alliance & Partnerships:

§  Oversee Grizzlies Mentoring Alliance, including, developing services/ resources for members, program consultation, staff and volunteer training, etc.

§  Consult with funded organizations to ensure sound operations, governance, and external relations

§  External relations: Develop and service corporate & civic partnerships in the interest of creating new pipelines for volunteer mentors, relevant program resources, sites for new program development

§  Liaison to Soulsville Foundation for annual Grizzlies-hosted annual Staxtacular event

Required Skills, Experience & Abilities

§  Bachelor’s degree from a four year college or university in Communications, Business Administration, Sports Management or related field. MBA or advanced degree in relevant field preferred.

§  At least eight to ten years of foundation / community investment senior management experience

§  Prior leadership experience in a community outreach role or related field (Corporate Social Responsibility, Corporate Foundation, Citizenship, Philanthropy, Cause-Marketing, Nonprofit Management); or work related that resulted in the development of broad company knowledge in  the areas of Public Affairs, Government Relations or Community Relations

§  Well known and respected in the local and basketball communities

§  Excellent people skills with the ability to interact effectively with all types of people, including staff and management, professional and elite athletes, members of the media, senior government officials and corporate representatives

§  Thorough understanding of basketball and a passion for the sport

§  Ability to present and promote the Grizzlies Foundation and Community Investment programs in a manner that creates interest by community and/or public sponsors

§  Ability to present and negotiate terms and conditions of community programs with involved parties

§  Excellent interpersonal, communication and public speaking skills.

§  Proficiency with MS Word, Excel, Outlook, PowerPoint and the internet

§  Ability to generate enthusiasm and interest in the sport of basketball

§  Ability to work flexible hours, including weekends and evenings, as required

§  Demonstrated project management, problem solving and critical thinking skills

§  Demonstrated ability to partner with and influence others and the ability to work in a team environment

§  Ability to work in a fast-paced/complex organization

§  Resilient and able to adapt to challenges associated with change

Position Purpose

As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for generating revenue by identifying business opportunities and selling Grizzlies and FedExForum ticket products.  These products include season tickets, power packs, premium seats, group and party suite sales.  Furthermore, the Account Executive, Ticket Sales will work in conjunction with the Ticket Services team to help service existing accounts.

Essential Duties & Responsibilities

Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations to promote the purchase of Grizzlies and FedExForum ticket products.  This includes structured solicitation via cold calling via the phone and in-person as directed by the Director, Ticket Sales and Senior Director, Group Sales.

Participate in a minimum of 5 outside/inside appointments per week plus make a minimum of 60 outbound sales calls each day with the goal of maximizing all ticket revenue, with a focus on season ticket sales.

Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations to promote the purchase of Grizzlies and FedExForum ticket products  

Maintain a well-organized appointment process

Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Grizzlies at community functions throughout the region

Develop new prospects and referral opportunities during games and outside normal business hours

Meet and exceed weekly and monthly sales goals in season ticket, group, premium  and pack sales

Service, renew and grow group sales accounts

Service and renew existing power pack accounts with the goal of upgrading them to season tickets

Assist Ticket Service Team with renewing/servicing full season ticket accounts and other customer service issues as required

Contribute to corporate business objectives by identifying sponsorship, advertising, team promotions and suites prospects 

Work with clients and recommend solutions to their needs

Provide reporting information by maintaining and being able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance

Other related duties as needed

Skills, Experience & Abilities

Essential:

A minimum of two years direct sales and account management experience, accompanied by a strong commitment to proven sales results and customer service;

Bachelor’s Degree in Sales, Marketing or similar major;

Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization;

Sound communication and presentation skills, with the confidence and ability to deliver persuasive presentations;

Solid time management skills;

Assertive, confident, persistent, and results-oriented approach to selling;

A working knowledge of Microsoft Word and Excel;

Must be able to work evenings and weekends, as required

Preferred:

Knowledge of DSA ticketing system and contact management systems;

A minimum of two years post-secondary education in a sales/marketing field;

Knowledge of and a passion for professional basketball
 

The MN Timberwolves & Lynx are seeking a highly motivated, eager professional to join our sales team! This is an incredible opportunity to learn the "behind the scenes" work of a professional basketball organization, develop life-long skills and acquire incredible business acumen in the sports/entertainment industry!

COMPANY DESCRIPTION

The MN Timberwolves & Lynx is a professional sports organization supporting a professional NBA team and a professional WNBA team. We are all part of a team that works together, speaking with one voice. We take pride in a culture that embraces a work environment that balances hard work and fun.

Our Mission is to provide the ultimate sports and entertainment experience at exceptional value, with unparalleled customer service, while engaging our community.

Our Vision is to build championship caliber sports franchises with a commitment to long-term profitability. We will establish a winning culture fostering teamwork, passion and fun that positively impacts our community.

Our Values:
* Play Hard
* Play with Passion
* Play Together
* Have Fun
* Be a Pro
* Think Innovatively
 

JOB DESCRIPTION

The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Timberwolves and Minnesota Lynx. Secondly, we view our Inside Sales Department as a feeder system to develop our next great sales and service executives for the company.

New Sales: Generate new sales revenues through researching industries, companies and individuals that are qualified candidates. Cold calling, attending charity events and networking events, conducting professional meetings with potential candidates, entertaining at games and events, asking for referrals and filling/managing a pipeline of qualified prospects. You are responsible for selling Premium Seating and Group Tickets. The minimum hustle expectation is 90 minutes of talk time every day (450/week) OR 60 phone calls (300/week). Our formula is simple: calls lead to meetings, which lead to sales.

Service: We are a first-class organization whose purpose is to provide an incredible entertainment experience to fans and a return on investment to businesses. This position must exceed expectations for each client by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship. All communications with clients must be documented in CRM.

Training: You must continually educate yourself on our product offerings, pricing and sales strategies, as well as market trends and industry best practices to be considered an expert in the field of sports and entertainment. You will be expected to actively engage in the Timberwolves on-going training programs.

Commitment: In addition to office hours, you will be expected to work all Timberwolves and Lynx home games. You will also be asked to participate in charity, networking and other events that may be in addition to normal working hours.

QUALIFICATIONS

• Bachelor's degree or equivalent working experience is preferred.
• Proficient written and verbal communication skills.
• Ability to work flexible hours, including nights, weekends and holidays.
• Computer skills preferred (including Microsoft Office: Word, PowerPoint, Excel, etc).

ADDITIONAL INFORMATION

• Position is Temporary/Full-Time/Non-Exempt
• Salary is $9.00/hour + commission + bonus opportunities
• Position is 40+ hours/week
• Position is non-benefit eligible
• Position is entry level and based on performance, may lead to future career opportunities within sales department(s)

We strive to develop each and every employee within our organization. We encourage ideas, welcome suggestions and value opinions, as well as provide countless opportunities for employees to grow both personally and professionally.

Please note that we will be accepting applications until the end of the business day (6PM CST) on Friday, June 28, 2013.
 

The Minnesota Timberwolves & Lynx are an equal employment opportunity organization.
 

Job Title: Senior Database Coordinator
Department: Analytics and Research
Reports to: Director of Analytics and Research
FLSA Status: Exempt
 

Position Summary: Under general supervision, the Senior Coordinator will support all aspects of the organization's Microsoft Dynamics CRM database, including data quality, workflows, reporting and integration with other platforms

Essential Functions:

Database Management
Responsible for the day-to-day management of the Microsoft CRM database, including data imports, data hygiene and user management. Supports the integration of the CRM database with the Archtics ticketing system and the Eloqua online marketing system. Oversee the collection and management of all customer related data. Assist the Director of Analytics & Research in design projects to upgrade CRM functionality and build automation, including CRM workflows and SQL scripts.

Sales Operations Support
Lead efforts to import and score new prospects, efficiently route prospects to sales staff, monitor sales activity, and provide reporting on sales effectiveness.

Other duties as assigned.

Knowledge, Skills, Abilities & Other:

Job Function/Knowledge: Demonstrate ability to learn quickly on the job and proven ability to work in fast paced work environment. Demonstrate ability to diagnose and remedy database-related technical issues.

Leadership and Management Oversight: Demonstrate ability to execute projects, take direction and work effectively as a team. Train staff effectively on use of CRM. Reports into the Director of Analytics & Research.

Planning and Budget Responsibility: Use appropriate resources to accomplish projects/business objectives and operates within defined budget. Look for opportunities to stretch the department's budget.

Teamwork and Culture: Work with multiple departments to improve sales processes and implement changes in the CRM system. Demonstrate ability to take the initiative to complete projects, while proactively seeking help when needed to accomplish the task on time. Develop and shares ideas on how to improve processes for the department.

Communication and Branding: Play an active role in supporting team brand within department.

Judgment and Decision Making: Demonstrate sound judgment in determining which data should reside in the database, and how best to maintain data hygiene. Effectively monitor sales process execution within CRM and builds reporting to drive necessary improvements.

Experience: 2+ years experience in Database Marketing, database management or IT-related roles preferred.

Education: Bachelor's degree preferred.

Specialized Knowledge, Licenses, etc.: Proficient with Microsoft Office (Word, Excel, PowerPoint, Access). Experienced in SQL Server database management and SQL script development. Experience with Microsoft CRM preferred. Experience with Qlikview dashboard design a plus. Strong written and oral communication skills. Strong organizational/project management skills. Ability to synthesize information from multiple sources. Proven leadership abilities and initiative.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Working Conditions/Physical Requirements: Ability to lift and carry up to 10 pounds.
 

EEO

Monumental Sports & Entertainment (MSE) owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

This position offers a comprehensive benefits package; as well as a competitive salary and commission structure. Responsibilities include, but are not limited to the following:

Overview: Responsible for generating revenue through the sale of full lease suites and individual suite rentals. This is a full-time position.
________________________________________
Responsibilities:

• Sell Executive Suites leases and individual event Suite rentals to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
• Use proactive tactics to create new sales opportunities.
• Develop prospects by calling on self-generated leads.
• Work in-bound sales leads via calls or web from prospective customers.
• Establish professional relationships with clients/prospects to create repeat and referral business.
• Meet or exceed assigned suite sales goals.
• Set up and maintain up-to-date records on existing customers and prospects.
• Provide weekly sales/call reports to SVP.
• Work events for the purpose of developing new prospects and servicing customers.
• Assist in the development of sales packages, creative and promotional material.
• Attend B2B networking events.
• Related duties as assigned.

Minimum Qualifications:
Education: Bachelor’s degree or equivalent combination of education and sales experience.
Experience: Preferred three years of corporate hospitality sales, marketing or related experience.
Skills:
- Must possess an aggressive, competitive and dedicated attitude.
- Excellent oral and written communication skills.
- Ability to multi-task and manage numerous business relationships in a professional manner.
- Passionate about building a sales career in the hospitality industry.
- Willingness to work evenings, weekends and holidays.
- Basic proficiency with computers and MS Office programs.
 

The Account Executive Position is responsible for sales of Hornets sponsorship assets including but not limited to the following team advertising elements and programs outlined below:
TV, radio, internet, print, publications, promotions, suites and ticket sales included in partnership packages.
In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential community outreach programs and other franchise priorities. A general summary of job responsibilities follows.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Account Executive will have responsibility, as a member of the Corporate Partnership Sales staff, to generate sponsorship revenue for the franchise, reporting to the Director of Corporate Partnerships. As such, this person will be responsible to create new sponsors by prospecting and developing new leads as well as maintaining a positive relationship with existing partners for the purpose of annual renewals and up-sales opportunities.
• Assigned Accounts -- Prior to joining the company, the Director of Corporate Partnerships will create a prospect list for the new sales staff member.
• New Account Development – Individual will have responsibility for creating and developing new leads, within the parameters established by the Director of Corporate Partnerships.
• Sales Goals – The Account Executive will be presented with specific sales goals by the Director of Corporate Partnerships and evaluated annually (and semi-annually) on the progress of accomplishing those goals.
• Reports – The Account Executive will be responsible for submitting written weekly status reports, yearly sales projections, attending weekly sales meetings and other duties assigned by the Director of Corporate Partnerships.
• Game /Event Attendance Requirements: The Account Executive will be required to attend team events/home games and at times away games and out of town sales appointments when approved by management.
• Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.
• Presentations: Prepare and present proposals to corporate decision makers in a professional manner.
• Teamwork: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.
• Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. -- to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.
• Professional Conduct: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.
• Expense Management: Expense accounts and budgets related to the implementation and execution of each corporate partnership agreement;
• Franchise Mission Statement: Support the franchise mission statement, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.
• Other duties may be assigned.

EDUCATION/JOB REQUIREMENTS:
• College degree required
• 5-7 years of sales/client services experience; team, media or sports experience required
• Marketing and promotions background a plus
• Ability to effectively communicate, both orally and written
• Highly organized and able to manage multiple priorities and projects while working with many categories of clients
• Proficient in Microsoft Word, Microsoft Excel and PowerPoint
• Ability to work nights, weekends and holidays
• Performs any other duties as assigned by the Director and Vice President of Corporate Partnerships
• Strong interpersonal skills are required and the ability to work independently is a must
 

Overall Purpose: This position is intended for a passionate, committed, energetic salesperson with the burning desire to start a solid career foundation in the sports industry. Primary focus is on selling Hornets group tickets while also responsible for incremental revenue generation for season ticket and suite products. Group Sales Account Executives will plan and coordinate large group events and theme nights, directed at generating ticket sales. The selected candidate will make outgoing calls, set/attend sales-based appointments in addition to working sales events and games. Account Executives will perform basic office functions as needed and be challenged to create new ideas to increase sales.

Responsibilities:
Specific duties include, but are not limited to:
• Make sales calls from category lists to area organizations and follow-up as necessary
• Generate new business through face-to-face appointments,  self-prospecting and outbound calls.
• Perform “game day” responsibilities, including entertaining clients and fulfill large group events and theme night commitments
• Attend team and community events for purpose of maximizing sales opportunities
• Coordinate with other departments to organize and implement large group/theme nights
• Meet or exceed weekly, monthly and annual sales goals
• Provide superior and professional customer service to clients
• Build relationships to provide repeat business
• Proactively create opportunities for new business with existing customers
• Additional responsibilities as assigned by the Manager of Group Sales

Knowledge, Skills and Abilities (KSA): 
• Undergraduate college degree, preferably in sales or marketing
• Aggressive, competitive, and committed to the sports industry
• Highly-motivated with a desire to be successful
• Strong communication and computer skills
• Detail-oriented and organized; ability to handle several projects at once
• Sales experience preferred, sports sales experience, also a plus
• Demonstrates a positive and personable attitude

Working Conditions:
While performing the duties of this job, the employee is regularly required to:
• Sit for a few hours at a time while making sales calls and updating sales data
• Stand for a few hours while speaking with potential clients at an event or game
• Walk with potential client to show seat location in the Arena and climb stairs
 

Applications must be submitted through Teamworks. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 

IDEAL CANDIDATE:
• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior sales experience with a desire to take it to the next level

COMPENSATION:
• Full-Time position - Competitive salary plus commission
• Benefits

Applications must be submitted through Teamwork. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

Department: Corproate Partnership Sales

Reports To: Senior VP - Corporate Partnerships/Broadcasting

Status: Full-Time

SUMMARY:
The Business Development Manager position will report to the Corporate Partnerships Department and is responsible for sales of 76ers sponsorship elements including but not limited to the following team advertising assets and programs outlined below:

Radio, internet, print/publications, promotions, signage for 76ers games, in-arena features, community outreach programs as well as packaging tickets (season tickets, premium seating, suites and group sales) into sponsorship proposals. In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential outreach programs and other franchise priorities. A general summary of job responsibilities follows:

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Business Development Manager will be provided with leads and/or assigned accounts, and will also be responsible to create new partnership opportunities by prospecting and developing new leads.

• Assigned Accounts: Prior to joining the company, the Senior VP of Corporate Partnerships will create a prospect list for the new sales staff member.

• New Account Development: Individual will have responsibility for creating and developing new leads, within the parameters established by the Senior VP of Corporate Partnerships.

• Sales Goals: The Business Development Manager will be presented with specific sales goals by the Senior VP of Corporate Partnerships.

• Reports: The Business Development Manager will be responsible for submitting written weekly status reports, annual sales projections and attending weekly sales meetings, team events/home games and at times attending away games and out of town sales appointments when approved by management.

• Presentations: Prepare and present proposals to corporate decision makers in a professional manner.

• Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.

• Team Work: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.
 

• Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.

• Professionalism: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.

• Expense Budgets: Manage expense budgets related to the implementation and execution of each corporate partnership agreement.

• Franchise Mission Statement: Support the vision and values of the franchise by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.

JOB REQUIREMENTS:
• 5-7 years of advertising sales experience; team, media or sports experience a plus,

• Marketing and promotions background a plus,

• Ability to effectively communicate both orally and written, as well as very strong interpersonal skills are required

• Highly organized and able to manage multiple priorities and projects while working with many categories of clients,

• Proficient in Microsoft Word, Microsoft Excel, PowerPoint,

• Ability to work nights, weekends and select holidays

• Performs any other duties as assigned by the Vice President of Corporate Sales

EDUCATION:
College Degree required (preferably in Marketing, Sports Management or other closely-related field)

EOE

The Phoenix Mercury are seeking a high energy, enthusiastic and self-motivated sales executive with previous group sales experience. While the focus of this position will be Phoenix Mercury group sales, there will also be an opportunity to sell Phoenix Suns group and season tickets. This individual must have a passion for sales and bring a positive, enthusiastic attitude and an educated interest in sports and entertainment.

Essential duties and responsibilities:
• Overseeing the development and sale of fully-integrated theme nights targeted at specific groups within the Phoenix market
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Required skills/qualifications:
• Bachelor’s degree
• Flexible schedule; ability to work nights and weekends
• Excellent communication and organizational skills
• Self-motivated and disciplined with the ability to multi-task
• At least two years prior experience in group sales with either a professional or collegiate sports team (highly preferred)
• Computer proficiency including Microsoft Outlook, Word, and Excel

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."
 

The Phoenix Mercury is an Equal Opportunity Employer

Position Overview
The Phoenix Suns are looking for an energetic, business savvy person with retail experience to oversee the marketing and promotional initiatives targeted to the Hispanic audience. This role caters to the underserved fan market to increase our brand awareness in those areas and promote interest in and excitement about the team and other events at US Airways Center. This position will report to the Senior Marketing Manager and will be responsible for the development and execution of a sound marketing and promotional strategy to reach the Hispanic population in the Phoenix DMA.

Essential Duties and Responsibilities:
• Developing a short and long term marketing plans to reach the Hispanic community supporting the Suns and Arena overall marketing campaigns and business objectives
• Oversee creation/adaptation of Spanish-language collateral including print, radio, posters, postcards, etc
• Creating and executing a strategy to connect with Hispanic population via large-scale events, neighborhood programs, special interest programs, community-based organizations, appearances, clinics, etc
• Participating and networking within the Hispanic community and industry, get involved in industry related associations and community organizations
• Creating and administering the delivery of brand-specific e-newsletters to Hispanic community
• Coordinating Web site content, editorial and press release development and mailings to Hispanic community
• Creating and overseeing specific strategies for all social media outlets for Hispanic community
• Determining target Hispanic markets and choosing the proper media to reach them
• Generate new and creative ideas to attract and promote the Suns and the Arena
• Develop relationships with Hispanic radio/TV stations to improve on-air/in-market consumer promotions
• Creating Hispanic Fan Development strategies throughout the calendar year
•Performing quality work within deadlines with or without direct supervision
• Interacting professionally with other employees, customers and vendors
• Working effectively as a team contributor on all assignments
• Working independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
• Performing other related duties as assigned by the Sr Marketing Manager

Qualifications:
• Ability to read, listen and communicate effectively in English and Spanish, both verbally and in writing
• Ability to effectively manage/coordinate simultaneous projects, and successfully prioritize multiple tasks with good judgment
• Self-starter, career-orientated professional
• Strong work ethic and a desire to build a career in professional sports
• Proven written and presentation skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc
• Must be able to work flexible schedules including weekends, nights and holidays
• Minimum 4+ Years’ experience in marketing/Hispanic marketing preferred

Special Position Requirements: Must attend 50-75% of events/games and may require limited travel
 

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Suns Legacy Partners is an Equal Opportunity Employer

The Phoenix Suns are seeking a high energy, enthusiastic and self-motivated sales executive with previous group sales experience. While the focus of this position will be Suns group sales, there will also be an opportunity to sell Mercury group and season tickets. This individual must have a passion for sales and bring a positive, enthusiastic attitude and an educated interest in sports and entertainment.

Essential duties and responsibilities:
• Overseeing the development and sale of fully-integrated theme nights targeted at specific groups within the Phoenix market
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Required skills/qualifications:
• Bachelor’s degree
• Flexible schedule; ability to work nights and weekends
• Excellent communication and organizational skills
• Self-motivated and disciplined with the ability to multi-task
• At least two years prior experience in group sales with either a professional or collegiate sports team (highly preferred)
• Computer proficiency including Microsoft Outlook, Word, and Excel

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

The Phoenix Suns are an equal opportunity employer

POSITION OVERVIEW: Responsible for generating new business revenue through season tickets, partial plans, group tickets and premium inventory via face to face presentations, phone calls, and networking events.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meet or exceed daily appointment and call expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Provide excellent customer service
• Assist customer service efforts during renewal campaigns
• Maintain and grow sales skills
• Other duties as assigned by Manager

REQUIRED SKILLS/QUALIFICATIONS:
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Proven track record of 1-2 years of high level sales success
• Ability to work as a team player
• Ability to attend all home games and work irregular hours (evenings, weekends, and holidays)
• Proficient in basic computer software programs
• Strong organizational and communication skills including verbal and written
• Excellent customer service skills
• Ability to present sales material to large groups and clients

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Suns Legacy Partners is an Equal Opportunity Employer 

This is a part-time seasonal position within the Phoenix Suns Marketing Department. Members of the Street Team will be fun, energetic, enthusiastic and committed to promoting the Phoenix Suns and Phoenix Mercury.

Essential Duties and Responsibilities:
• Work both on and off-site events (i.e. home games, special events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Phoenix Suns / Mercury
• Responsible for installation set-up, operation and teardown of all interactive elements and the Phoenix Suns / Mercury Mobile Marketing vehicle at scheduled events
• Responsible for all operational needs and activation of the following elements while at events representing the Phoenix Suns / Mercury - handout premium items, facilitate on-site promotions, interact with fans and communicate general information
• Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
• Assist with organization and maintenance of the mobile unit
• Assist Marketing Department in researching new events for appearances
• Responsible for fan engagement and data cultivation at each event
• Responsible for completing post-event wrap-up forms after every event
• Assist with other tasks on an as-needed basis

Required Skills/Qualifications:
• Passionate about the Phoenix Suns/Mercury and the game of basketball
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Strong leadership skills with the ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Customer-service oriented
• Previous marketing/promotional/event/street team experience preferred
• Minimum 18 years of age
• Possess a valid Arizona driver’s license, automobile liability insurance and a good driving record
• Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
• Requires prolonged standing; ability to lift and carry up to 25 pounds
• Must be able to work in outdoor conditions
• Bilingual speakers preferred but not required

No guaranteed number of hours per week, scheduling is on an as needed event/game basis.  The opportunity is expected to last up to one year. 
 

Sports & Entertainment Services (SES) is the management company for the facilities that host the following teams: Phoenix Suns, Phoenix Mercury, Arizona Rattlers, and Arizona Diamondbacks.

Job summary/general description:
The organization seeks a passionate, committed, energetic salesperson with the burning desire to work with the premier facility in the sports and entertainment industry – US Airways Center. Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
• World Class Concerts and Shows (previously included acts such as Rolling Stones, Police, Bocelli and U2)
• Premier Sports Teams: Phoenix Suns (NBA) and Phoenix Mercury (WNBA)

Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls, set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

Essential duties & responsibilities:
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on week nights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Required skills/qualifications:
• Bachelor’s degree
• Flexible schedule; ability to work nights and weekends
• Excellent communication and organizational skills
• Self-motivated and disciplined with the ability to multi-task
• At least two years prior experience in group sales with either an arena or professional/collegiate sports team (highly preferred)
• Computer proficiency including Microsoft Outlook, Word, and Excel
 

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Sports & Entertainment Services is an equal opportunity employer

Job Description: Director of Sales: Sponsorships and Tickets
DUTIES & RESPONSIBILITIES:
• Identify, cultivate, and secure new corporate partners primarily via cash sponsorship investments
• Maintain knowledge and understanding of the industry, relevant categories, and potential partner development
• Identify and generate qualified leads and meetings through research, outreach, cold calling and existing relationships
• Maintain a significant volume of new business prospects
• Create and present customized presentations and sales materials based on specific client goals and objectives
• Proactively seek input from a cross-functional team to develop integrated and cost-efficient sponsorship activation ideas for potential and existing clients
• Work with service team members on the execution of partnership agreements
• Identify opportunities to incorporate other revenue streams into the partnership (e.g. suites, tickets, etc.)
Maintain timely and accurate records detailing sales activity, sales performance, appointment recaps, prospecting activities
• Manage and lead the Ticket Sales Staff to meet the below responsibilities:
o Sells Courtside Suites / Premium seating inventory including Full and Partial Plan
o Develops new Suite Sales and Season Ticket Plans including prospecting events
o Develops new relationships with businesses in the area
o Presents proposals and executes sales plans
o Generates leads via prospecting, networking and cold calls
o Develops and implements a plan to reach all department goals
o Creates and maintains all necessary sales and revenue reports
o Manages and motivates the Ticket Sales Staff
o Represents the Organization in a positive and professional manner at all times
o Service and up-sell existing season and group ticket accounts
o Set meetings with key decision makers of corporate and community organizations
o Establish strong relationships with season and group clientele for renewals and referral leads
o Provide quality service to all clientele
o Staffs ticket sales tables during game day and all outside events including luncheons, business/trade shows, conventions, etc.
o Meet all predetermined activity and sales goals
o Collaborate effectively within sales, marketing and community relations departments to achieve common goals
o Generate season and group ticket sales through telemarketing, referrals, networking events, outside appointments, and Reno Events Center visits
• Other duties as assigned
Qualifications
• 5 years of Sales Experience (Sports Sales Experience preferred)
• 1 - 2 years of managing a sales staff
• BA or BS college degree
• Aggressive and motivated individual with a passion for sales
• Strong interpersonal skills
• Strong attention to detail
• Goal oriented
• Proficient in MS Office programs, Internet research and ticketing programs (ticket system can be learned during training)
Equal Opportunity Employer
 

Summary: This position is responsible for providing a wide range of support within the Corporate Partnership department in all areas including, but not limited to, partner retention, activation, market analysis, and trade marketing research.

Key Responsibility Areas (KRA’S):

• Help support daily tasks of Corporate Partnerships department: assist with presentations (recaps and proposals), update season spreadsheets, follow up on in-house partner activations (i.e. Chalk Talks- room and set-up), contribute to partner brainstorming meetings
• Coordinate Partnership Marketing events in-arena and in the community
• Inventory management of Partnership Marketing assets
• Assist with all Partnership Marketing proposals, power point decks and recaps
• Manage partnership assets and photo database
• Coordinate Partnership Marketing hospitality and event logistics
• Assist in partner activation with Partner Business Managers
• Manage game day photo requests and work with team photographer on recap needs.
• Assist in researching and understanding the National and Northern California media marketplace including television, radio, print, etc…Research would include creating PowerPoint/word/excel documents highlighting key findings and trends.
• Analysis will also include deep dive research into key categories (i.e. Auto, Wireless, Banking, etc…)
• Perform research on key prospects including company organization structure, brand positioning, current marketing efforts, & key decision makers.
• Management of key prospect document(s) highlighting relevant findings.
• Researching TeamNet for marketing ideas implemented by other teams and entertainment organizations, and creates ROI proposals for internal approval.
• Assist Director in budget reports and invoice process. Includes, managing the department expense budget.
• Various other projects and duties as assigned.

Qualifications:
• B.A./B.S. college degree preferred
• 1-2 years of corporate sponsorship and/or sales experience; sports sponsorship preferred.
• Strong organizational skills and resourcefulness
• Ability to work independently, meet deadlines and anticipate projects
• Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, Photoshop and Outlook.
• Must have strong interpersonal communication skills.
• Service oriented; committed to teamwork and catering to the customer.
• Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.
 

 The Sacramento Kings are embarking on a new era for the franchise. New ownership has taken over and the future is incredibly exciting with a new downtown arena on the horizon. The Ticket Service & Membership Specialist/Executive position is an amazing opportunity to take the next step in your sports sales and service career with a team committed to professional growth and career development. The Ticket Service & Membership Specialist/Executive will continue to perfect their sales and influencing skills with a focus on member retention, while also selling Season Tickets, Partial Plan Tickets and Group Ticket Packages. The ideal candidate is customer service focused, driven, and passionate about a career in the sports sales industry, possesses a strong work ethic and has the determination to succeed in a highly competitive, fast paced, but highly rewarding work environment, with high earning potential. Continual training and skill development will be provided. After 6 months on the job, the most successful candidates will have the opportunity to apply for a “Captain” position to mentor new representatives, participate in management meetings and more. Candidates should proudly represent the Ticket Sales Alliance team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment. Ticket Sales Specialists/Executives are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance.

Summary: The primary responsibility of the Ticket Service & Membership Specialist/Executive is customer service and retention of full season ticket plans, selling full season ticket plans, partial ticket packages and/or groups for the Sacramento Kings.

Key Responsibility Areas:
• Develops, enhances and maintains relationships with season ticket account holders with an emphasis on membership benefits.
• Builds relationships with members and prospects via telephone inquiries and enhances those relationships through appointments.
• Responsible for meeting all individual performance and development goals within specified timeframes.
• Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and making sound decisions based on available facts.
• Enthusiastically answer routine calls such as game night questions, customer profile changes and account balances.
• Coordinate annual projects related to seat relocation, renewals and playoffs.
• Conducts face to face prospecting and client follows ups during home games.
• Obtains leads and answer any questions.
• Contacts past customers and cold-calls new sales leads to generate sales.
• Works games to support ticket sales promotional initiatives.
• Works off-site and non-game day events to support ticket sales initiatives.
• Build relationships to provide repeat business and excellent customer service.
• Recognize future sales opportunities.
• Creates opportunities for new business with existing customers.
• Pursues prospective customers.
• Builds rapport with customers.
• Maintains good attendance and punctuality.
• Performs other duties as assigned.
• Actively participates in Team Member sales skills training and development opportunities and Team Member sales activities.
• Update and maintain customer information and payments using Archtics and Salesforce.com .

Qualifications:
• Self-starter with a positive attitude; committed to teamwork.
• Excellent communication skills; customer service-oriented.
• Outstanding problem-solving skills & ability to multi-task.
• Solid prioritization and organizational skills.
• Demonstrates a high level of personal confidence.
• Two or more years of successful sales experience, preferably in sports or entertainment group sales.
• College graduate preferred.
• Experience with Archtics, Salesforce.com, and Excel preferred.
• Ability to work nights/weekends/flexible schedule.

The Ticket Sales Associate position is a great opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development. During the 10 month program, Ticket Sales Associates experience every aspect of the ticket sales operation while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Each Ticket Sales Associate will be placed into a fast-track mentor team with a focus on either Season Tickets, Group Tickets or Season Ticket Services. The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in a highly competitive, fast paced, but highly rewarding work environment. Ticket Sales Associates are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance. Top performers will be considered for advancement opportunities.

WAGE: $8.00/hour plus commission and bonuses.

SUMMARY: The primary responsibility of the Ticket Sales Associate is to cater to our potential customers by building and enhancing the personal and business relationships by identifying and understanding their needs, then customizing recommendations to meet and exceed those needs. Ticket Sales Associates must develop an intimate knowledge of the Kings brands, products, and services as well the techniques and processes needed to effectively market and sell to our potential customers. The main focus will be to build our Sacramento Kings season, partial plan and group ticket business.

Key Responsibility Areas:

• Completing Ticket Associate training program and attending on-going training.
• Builds relationships with prospects via telephone inquiries and enhances those relationships through appointments.
• Responsible for meeting all individual performance and development goals within specified timeframes.
• Conducts face to face prospecting and client follows ups during home games.
• Obtains leads and answer any questions.
• Contacts past customers and cold-calls new sales leads to generate sales.
• Works games to support ticket sales promotional initiatives.
• Works off-site and non-game day events to support ticket sales initiatives.
• Build relationships to provide repeat business and excellent customer service.
• Recognize future sales opportunities.
• Creates opportunities for new business with existing customers.
• Pursues prospective customers.
• Builds rapport with customers.
• Maintains good attendance and punctuality.
• Performs other duties as assigned.

QUALIFICATIONS:

• Self-starter with a positive attitude; committed to teamwork.
• Excellent communication skills; customer service-oriented.
• Solid prioritization and organizational skills.
• Previous sports and/or telemarketing experience is preferred.
• High school diploma is required. 4-year college degree is preferred.
• Ability to work a flexible schedule including game nights & weekends.

Summary: The Sacramento Kings are embarking on a new era for the franchise. New ownership has taken over and the future is incredibly exciting with a new downtown arena on the horizon. The Director of Season Ticket & Membership Sales will be a crucial role in this future success. The primary responsibility of the Director of Season Ticket & Membership Sales is to lead and develop a team of sales professionals to achieve sales and profit goals for the Sacramento Kings with league-leading results. The position will also develop strategic sales and marketing objectives, specifically as it relates to season ticket membership & partial plan ticket sales, manage budgets, train and coach staff and evaluate sales performances. This position will serve on the Ticket Sales Leadership team, contributing to the overall strategy and direction of the department as a whole. The ideal candidate will embody and champion the Ticket Sales Alliance values of Swagger, Transparency, Excitement, Innovation and Fulfillment. Specifically,

Key Responsibility Areas:

• Recruit, select, develop and evaluate Team Members through consistent use of selection, training and evaluation processes and situational leadership practices, to develop values-based performance behaviors and decision-making skills and ensure human resources capabilities.
• Collaborate to create, refine, advance and execute the Kings Ticket Sales business plan/budget, including team goals, strategies and key tactics to maximize new sales performance in Kings Tickets.
• Share, contribute and learn from NBA best practice calls, conferences and discussions
• Participate and contribute in Ticket Sales Leadership team meetings and strategy
• Accompany sales staff on high-level season ticket prospect meetings
• Understand, further develop and sell the benefits of 12-month membership and Kings access through season tickets
• Collaborate with key internal stakeholders to facilitate teamwork, throughout the Sacramento Kings and with key external resources to promote integration of best practices.
• Collaborate with director of relationship marketing to create, refine, advance and execute innovative sales campaigns to maximize the effectiveness and efficiencies of Kings ticket sales team, specific to season ticket and partial plan sales and business to business campaigns.
• Actively participates in Team Member sales skills training and development opportunities and Team Member sales activities serving as a resident expert in business to business sales practices.

Qualifications:
• At least 5 years prior Ticket Sales experience (2+ years considered for Manager)
• At least 2 years prior Ticket Sales management experience (Less considered for Manager)
• Bachelor's degree (BA/BS) from four-year college or university in Business/Sports Administration or Marketing.
• Proven high level sales results and experience selling in a business to business environment.
• Effectively builds and maintains high level of morale in an energetic, spirited environment.
• Excellent problem solving skills & ability to multi-task
• Excellent presentation skills
• Effectively promotes teamwork combined with individual accountability for performance goals.
• General computer knowledge, including expertise with Ticketmaster, ARCHTCIS, CRM (Salesforce preferred) and Microsoft Office Suite
• Capable of working extended hours such as nights, weekends.

Summary: The Vice President of Corporate Partnerships & Suites provides overall leadership, management and strategic direction for the Sacramento Kings Corporate Partnerships & Suites department. This individual oversees contract negotiations, pricing, asset development, partner contractual activation and customer service for the Sacramento’s Kings Sponsorship and Suite partners and participates in all arena transformation meetings. The selected candidate will be responsible for strategic sponsorship and suite sales planning and execution for the new downtown arena to open for the 2016-17 season.

Duties and Responsibilities:
• Guide short and long-term Corporate Partnerships & Suites department goals
• Responsible for all Corporate Partnerships & Suites business development operations including budget formulation and control, capital expenditures and financial reporting
• Manage the activities of the Corporate Partnerships & Suites department by maximizing sale bandwidth, creating appropriate goals and metrics to properly measure staff performance and prioritizing targets
• Identify, develop and implement elevated process and operational improvements, including innovative product mix and offers to enable best-in-class performance and management of suite sales, service and retention efforts for all suite products
• Develop and manage pricing strategy to maximize suite licenses, single night sales, and suite pass revenue
• Provide leadership to Corporate Partnership &Suites department Directors and their staff though the use of training, coaching and mentoring
• Maintain existing and develop new national and local account partnerships to further enhance Corporate Partnerships &Suites alliances to maximize sales and increase revenue
• Evaluate sales strategies and development of innovative partnership opportunities for the Corporate Partnerships & Suites department in an effort to meet or exceed all revenue goals
• Develop new business categories and prospect targets for Corporate Partnership & Suites sales team
• Attend meetings with Project Business Managers and their partner accounts as necessary
• Guide Director of Marketing Partnerships in effectively planning and executing partner Sponsorship renewals and recaps
• Provide leadership in negotiating new sales and renewals of Sponsorship and Premium Suite contracts
• Generate and design effective marketing and sales campaigns to create awareness while leveraging corporate communications to support marketing efforts
• Develop and manage strategy for converting single night rentals to full and partial licensed suites
• Participate in identifying and maximizing the potential revenue generated from all new VIP spaces throughout current arena as well as future venues
• Anticipate the needs of key suite clients and provide service opportunities to secure long term partnerships and developed business
• Ensure we clearly understand Corporate Partner objectives by identifying the biggest business challenges of current clients/prospects
• Measure and track impact on business and share results in a consistent fashion to help aid in the renewal decision
• Serve as a member of the Sacramento Kings Executive Team and Leadership Council
• Work with other Vice Presidents to create a synergetic and collaborative team environment
• Create an environment for personal accountability, professionalism and personal achievement
• Maintain good attendance and punctuality
• Other duties as assigned

Qualifications and Requirements:
• Four-year college degree required
• Minimum of eight (8) years related sales experience preferred
• Minimum of five (5) years of senior management experience preferred
• Proven successful sales experience with national client relationships and alliances
• Consistent track record of managing and renewing major accounts
• Ability to motivate others to reach goals
• Ability to manage multiple tasks, projects and accounts
• Ability to collaborate effectively with other departments and organizations
• Strong leadership, decision making, relationship and negotiation skills
• Excellent verbal, written and organizational skills
• Exceptional work ethic

Summary: The Sacramento Kings are embarking on a new era for the franchise. New ownership has taken over and the future is incredibly exciting with a new downtown arena on the horizon. The Director of Group Ticket Sales will be a crucial role in this future success. The primary responsibility of the Director of Group Ticket Sales is to lead and develop a team of group sales professionals to achieve sales and profit goals for the Sacramento Kings and Sleep Train Arena, with an expectation of Top 5 league-wide group ticket & revenue results. The position will also develop strategic sales and marketing objectives, specifically within NBA Top 10 group categories, manage budgets, train and coach staff and evaluate sales performances. This position will serve on the Ticket Sales Leadership team, contributing to the overall strategy and direction of the department as a whole. The ideal candidate will embody and champion the Ticket Sales Alliance values of Swagger, Transparency, Excitement, Innovation and Fulfillment. Specifically,

• Hire, develop and evaluate department team members in a manner consistent with company values.
• Business plan for the department and lead business planning for individual group sales staff.
• Align group sales team with the Strategic Plan through regular goal setting, then manage, monitor and communicate results of those efforts.
• Manage Group Sales Staff’s progress toward specific goals.
• Provide timely reporting of sales figures.
• Share, contribute and learn from NBA best practice calls, conferences and discussions.
• Contribute to on-going evaluation of and revision to the strategic plan.
• Participate and contribute in Ticket Sales Leadership team meetings.
• Train group sales staff and the entire ticket sales team on NBA group sales best practices.
• Accompany sales staff on high-level group ticket prospect and renewal meetings.

Qualifications:

• At least 5 years prior Group Ticket Sales experience (2+ years considered for Manager).
• At least 2 years prior Ticket Sales Management experience (Less considered for Manager).
• Proven ability to be an individual sales revenue leader.
• Proven ability to lead, coach and train staff and/or peers.
• Service oriented; committed to teamwork and Ticket Sales Alliance core values.
• Strong communication, prioritization and organization skills.
• Excellent presentation skills.
• Excellent problem-solving skills & ability to multi-task.
• Knowledge of the online group ticket sales process. 
• General computer knowledge, including expertise with Ticketmaster, ARCHTICS and Microsoft Office Suite.
• Ability to work nights/weekends/flexible schedule.
• College degree required.

Summary: This position will be responsible for cultivating and closing multi-year corporate sponsorships for the Sacramento Kings. Primary partnership targets will include local / regional / national corporate marketing decision makers, government entities, and foundations. Specifically, the role will sell fully integrated, marketing platforms tailored to the objectives and priorities of each individual partner. The position requires a command of all aspects of the sales process from lead generation, proposal development, contract negotiations, and “best in class” account management throughout the life of the partnership. The selected candidate will also be involved in selling sponsorships for the new downtown arena to open for the 2016-17 season.

Position Responsibilities:
• Identify, cultivate, and secure new corporate partners primarily via cash sponsorship investments
• Maintain knowledge and understanding of the industry, relevant categories, and potential partner development
• Identify and generate qualified leads and meetings through research, outreach, cold calling and existing relationships
• Maintain a significant volume of new business prospects 
• Create and present customized presentations and sales materials based on specific client goals and objectives
• Proactively seek input from a cross-functional team to develop integrated and cost-efficient sponsorship activation ideas for potential and existing clients
• Work with service team members on the execution of partnership agreements
• Identify opportunities to incorporate other revenue streams into the partnership (e.g. suites, tickets, etc.)
• Maintain timely and accurate records detailing sales activity, sales performance, appointment recaps, prospecting activities
• Meet and/or exceed activity and revenue goals as established by VP

Qualifications:
• Minimum of 4-5 years of relevant sales experience; sports sponsorships / digital sales a plus
• Established network of decision-makers within the corporate sector
• Skilled in delivering an effective pitch
• Exceptional listening, creativity, strategic, and written & verbal communication skills
• Ability to work nights/weekends/flexible schedule for games and events
• Proficient with MS Word, Excel and Power Point
• College degree in business administration, marketing or related field (MBA is a plus)

Summary: The Director, Suite Sales and Service is responsible for managing and driving the sale of all available contracted suites and single event rentals. The Director will also be responsible for the service and design of fully-integrated activation plans & innovative programming for all existing suite owners. Additionally, the selected individual will lead strategic planning for premium elements of the new downtown arena to open for the 2016-17 season.

Position Responsibilities:
• Develop a strategy to maximize all contracted suite revenue and occupancy
• Develop a strategy to maximize single event rental revenue and create a pipeline for future contracted suite sales
• Develop pricing recommendations for all suite products
• Provide direction on upsells and cross-sells within suites and across other departments
• Manage the activities of the department by maximizing sale bandwidth and setting appropriate goals and metrics to properly measure staff performance
• Provide leadership in negotiating new sales and renewals of suite contracts
• Design effective marketing and sales campaigns to create awareness while leveraging existing client communications to support marketing efforts
• Lead development of renewal campaign for contracted suites and single event rentals
• Identify opportunities to innovate and provide best-in-class suite products and service.
• Anticipate the needs of key suite clients and provide service opportunities to ensure a long-term relationship with the Kings
• Ensure client objectives are clearly understood by conducting a needs analysis and developing a supporting activation plan. Measure and track impact on business and share results in a consistent fashion to help aid in the renewal decision.
• Contribute to the Corporate Partnerships and Suites department’s B2B platform
• Partner with research department to measure suite owner satisfaction
• Meet and/or exceed activity and revenue goals as established by VP

Qualifications:
• Minimum of 5-6 years of relevant sales experience; premium sales / service a plus
• Minimum of 2 years of management with demonstrated success
• Strong leadership skills
• Deep knowledge of, and relationships with, key players in the corporate sector
• Skilled in negotiations and delivering an effective pitch
• Exceptional listening, creativity, strategic, and written & verbal communication skills
• Ability to work nights/weekends/flexible schedule for games and events
• Proficient with MS Word, Excel and Power Point
• College degree in business administration, marketing or related field (MBA is a plus)

SUMMARY: The Partner Business Manager delivers unique value to Sacramento Kings corporate partners through the business management and implementation of all contractual assets. Primary focus is to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention and renewal rate.

Key Responsibility Areas (KRA’s):

• Actively participates in Team Member sales skills training and development opportunities and Team Member sales activities.
• Understand and implement all of Sacramento Kings corporate partners’ contractual elements as relevant to assigned accounts.
• Ability to provide added value to the partnership through researching and identifying new co-branded business opportunities and activations which achieve partner objectives and return on investment annually.
• Supervise all aspects of project management on assigned accounts to include: Contract Asset Implementation, Broadcast - Radio and Television, Signage, Publications, Activations, Hospitality, Budget Management, Business Development, Relationship Enhancement
• Responsible for the creation, accuracy, presentation and delivery of all business collateral to include: Renewal Presentations & Sales Worksheets, Seasonal Business Plan and Implementation Guide, Mid-Season Reviews, Annual Reports, and Ancillary Partner Communication.
• Ability to manage and prioritize each brand (Kings & Sleep Train Arena) and its associated assets as it relates to the Partner Business Manager’s portfolio of assigned accounts.
• Various other duties and projects as assigned.

Education and/or Experience

• Bachelor's degree (B. A.) from a four-year college or university; and a minimum of three years related experience.
• Minimum of three years in a marketing position with a consumer brand, agency or media property.
• Must be able to develop and maintain corporate relationships, with senior level managers/clients.
• Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be highly organized with ability to multi-task.
• Must have strong interpersonal communication skills.
• Retail sales promotion or marketing experience required.
• Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.

The Ticket Sales Specialist/Executive position is an amazing opportunity to take the next step in your sports sales career with a franchise on the rise, committed to professional growth and career development. The Ticket Sales Specialist/Executive will continue to perfect their sales and influencing skills with a focus on selling either Season Tickets, Partial Plan Tickets or Group Ticket Packages. A specific area of sales focus will be identified for each candidate, based on their interest and background. The ideal candidate is driven, focused and passionate about a career in the sports sales industry, possesses a strong work ethic and has the determination to succeed in a highly competitive, fast paced, but highly rewarding work environment, with high earning potential. Continual training and skill development will be provided. After 6 months on the job, the most successful candidates will have the opportunity to apply for a “Captain” position to mentor new representatives, participate in management meetings and more. Candidates should proudly represent the Ticket Sales Alliance team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment. Ticket Sales Specialists/Executives are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance.

Summary: The primary responsibility of the Ticket Sales Specialist/Executive is selling full season ticket plans, partial ticket packages and/or groups for the Sacramento Kings.

Key Responsibility Areas (KRA’s):
• Builds relationships with prospects via telephone inquiries and enhances those relationships through appointments.
• Responsible for meeting all individual performance and development goals within specified timeframes.
• Conducts face to face prospecting and client follows ups during home games.
• Obtains leads and answer any questions.
• Contacts past customers and cold-calls new sales leads to generate sales.
• Works games to support ticket sales promotional initiatives.
• Works off-site and non-game day events to support ticket sales initiatives.
• Build relationships to provide repeat business and excellent customer service.
• Recognize future sales opportunities.
• Creates opportunities for new business with existing customers.
• Pursues prospective customers.
• Builds rapport with customers.
• Maintains good attendance and punctuality.
• Performs other duties as assigned.
• Actively participates in Team Member sales skills training and development opportunities and Team Member sales activities.
• Update and maintain customer information and payments using Archtics and Salesforce.com

Qualifications:
• Self-starter with a positive attitude; committed to teamwork.
• Excellent communication skills; customer service-oriented.
• Solid prioritization and organizational skills.
• High level of confidence
• Two or more years of successful sales experience, preferably in sports or entertainment group sales.
• College graduate preferred.
• Ability to work nights/weekends/flexible schedule

Job Overview:

The Seattle Storm is looking for a Ticket Sales Manager to mange their Ticket Sales Representative Team in ensuring maximum efficiency, profitability, and achievement of set revenue goals.  This position is responsible for hiring, training, supervising, motivating, and providing leadership to Ticket Sales Representatives on proper sales techniques and strategies to maximize the selling of season tickets, partial plans, groups and suite rentals.

Overall Objectives:

The Service and Experience Coordinator is responsible for servicing Storm ticket holders to achieve optimal retention and escalation results and support all ticket sales and operation activities.

Essential Duties and Responsibilities:

• Service Season Ticket Holder, package holder, and group accounts to achieve optimal retention and escalation results
• Interact daily with guests via telephone, e-mail, in-arena, and at off-site events
• Support Season Ticket Holder retention efforts to exceed overall revenue and attendance goals
• Prepare Ticket Sales & Service department for each Storm home game (arena set-up, organizing game day materials)
• Engage Season Ticket Holders at Storm home game by making in-seat visits and staffing the Fan Information Booth (The Huddle) all home games
• Build and maintain relationships which result in repeat business
• Attend team and community events for the purpose of building relationships and maximizing repeat business
• Address ticket holder concerns in a timely and positive manner to improve ticket holder experience and value

Qualifications and Requirements:

·         Minimum of two years experience in the field of customer service, account management or similar scope of work preferred

·         Strong computer skills; experience with Ticketmaster’s Archtics software preferred

·         Excellent written, verbal and interpersonal communication skills

·         Manage multiple tasks and objectives simultaneously

·         Demonstrated ability to drive results and lead a team effort

·         Perform well under pressure

·         Demonstrate ability to follow-through and complete tasks in a timely fashion

·         Demonstrate a positive and team-oriented attitude

·         Able to work all 2013 Storm home games and occasional community events (evenings and weekends)

This is a full-time, seasonal position reporting to Manager of Guest Relations.

Qualified candidates should apply; submit resume and cover letter detailing why you are qualified for the position

The Box Office Manager position is a great opportunity to be a huge part of our team with the new ownership here in Sacramento, and a chance to come in on the ground floor of planning for a brand new, state of the art downtown arena in the near future!

 SUMMARY: The Box Office Manager is primarily responsible for enhancing “winning relationships” with all customer groups through heightened quality, performance and service, as well as servicing both internal and external customers with heavy emphasis on prioritization, organization and fulfillment in all aspects of ticketing.

Key Responsibility Areas:

• Manages Box Office operation with the ability to open, close, supervise box office team members, process daily reports, organize will call, schedule ticket sellers utilizing TMSS, and complete financial settlements with promoters.
• Processes daily sales reporting for all brands which require the balancing of sales and cash.
• Coordinates with promoters and licensees for the scaling and selling of tickets for the facility.
• Coordinates premium seat ticketing and invoicing for all events.
• Manages all mail order, telephone, subscription and single game sales for arena and sports & entertainment events.
• Works with printing companies on design, layout and ordering of ticket and parking stock.
• Coordinates ticket requests for League and Network offices.
• Serves as project manager for all events; communicates and coordinates with other departments in order to achieve desired results.

Qualifications:

• 5 years experience managing a box office for a multi-purpose facility seating over 5,000 .
• Bachelor’s degree in Finance, Accounting or Business Administration is preferred.
• Knowledge of Ticketmaster Host, Repgen (Reporting Tasks), Archtics, Access Control (bar-coding) and Account Manager is preferred.
• Strong customer service focus; a demonstrated commitment to catering to the customer.
• Proficiency in Microsoft Word, Excel and Outlook.
• Must be a strong leader with creative and innovative approaches to job related functions.
• Highly effective interpersonal skills, problem-solving abilities and human resource management skills required.
• Ability to create, analyze and interpret financial reports.
• Ability to effectively present information to management and respond to complaints from customers.
• Must be able to work a varied schedule including evenings, weekends and holidays.

The Dance Team Director is responsible for the choreography for the Armorettes Dance Team and for the overall development of the dance team program.

Essential Duties and Responsibilities:
• Recruitment and development of quality individuals with dance ability
• Conduct, organize, administrate and promote all dance team auditions
• Act as liaison between the dance team and Armor front office
• Design and direct all choreography, routines, music selection, costuming and themes for the dance team
• Schedule, organize and conduct all practices and rehearsals
• Coordinate and schedule dance team performances at all games
• Schedule and organize all appearances by dance team
• Ensure that all dance team performances are of professional caliber and that the performers adhere to their dance obligations, conduct, care of uniforms, etc.
• Develop and sustain a strong relationship with local dance studios
• Maintain good attendance and punctuality
• Other duties as assigned

Qualifications and Requirements:
• A minimum of two years of experience as a professional choreographer for dance including but not limited to hip-hop and jazz technique
• Strong live entertainment background
• A bachelor’s degree or equivalent experience preferred in dance or performance arts
• Excellent administrative and time management skills
• Able to meet tight deadlines and work effectively in a high pressure environment
• Familiar with today’s trends in music and fashion
• Excellent people skills with an ability to interact professionally with dance team members, fans and employees at all levels within the organization
• Excel at motivating performers and leading by example
• Committed to ensuring superior customer service and support of the team
• Able to take creative direction and feedback
• Must be able to work evenings and weekends, as required

This is a part-time position reporting to the team President and Director of Public Relations.
 

POSITION: Silver Stars Sales Representative
DEPARTMENT: Sales Department

REPORTING RELATIONSHIP:  
REPORTS TO: Manager of Silver Stars Business Operations
Direct Reports: None

CAPSULE POSITION DESCRIPTION:
This position will be responsible for further developing, maintaining, and increasing sales of Season Tickets, Group Tickets, and Corporate Partner Sales for the WNBA’s San Antonio Silver Stars with a strong focus on relationship sales and customer retention. This person must provide extensive customer service and continual development of relationships with customers, corporate sponsors, and co-workers.

The successful candidate in this position is expected to model the following practices on a daily basis: 1) demonstrate alignment with Spurs Sports and Entertainment’s mission and core business values; 2) collaborate with key internal/external resources and 3) continued self development.

KRA'S (KEY RESPONSIBILITY AREAS):
1) Initiate, develop, and maintain new and ongoing business and sales relationships.
2) Implement and demonstrate outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, and personal data base management.
3) Develop and attain personal strategies, procedures, and goals to increase sales for SS&E Properties.
4) Greet, support, and service current and potential clients daily and at events.
5) Commit to on-going sales training and development of best sales practices, thorough engaged participation and attendance in sales development meetings providing relevant data, research, and accurate information.
6) Assist and support the Silver Stars Director of Business Operations & Silver Stars Manager of Business Operations with all aspects of promoting and managing the Silver Stars and their supportive department.

PERFORMANCE MEASUREMENTS
The following measurement methods are intended to provide a sound basis for assessing the performance of the job holder in this position.  Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Vision, Mission and Values alignment
• Internal and External Client surveys and feedback
• Direct business results
• Generation and retention of ticket sales
• IDP goal attainment
• Meeting expectations set forth by direct report (FSM) and leadership (DOB)

MINIMUM REQUIREMENTS:
 Bachelor’s degree or equivalent job experience in the related field
 Must be a self-starter and posses team building skills
 Must have excellent verbal and written communication skills
 Cold calling and/or sales experience preferred with growing sales targets consistently met
 Must be able to work flexible hours including evenings, weekends, some holidays, and event nights
 Proficiency in Microsoft Office Suite including Word, Outlook, and Excel

*SS&E is an Equal Opportunity Employer

The Tulsa 66ers, an NBA D-League franchise that is owned and operated by the Oklahoma City Thunder, is seeking qualified candidates to serve as the team’s Marketing & Events Coordinator.

The Marketing & Events Coordinator is responsible for planning and directing Tulsa 66ers marketing, events, and community relations efforts including, but not limited to, home games, ticket events, watch parties, community appearances, and grass roots marketing events. The role of the Coordinator is linked with the Team’s strategic goals to advance the Team’s reputation locally, regionally, and nationally.

This is a full-time, non-exempt position reporting to the Tulsa 66ers President.

Essential Duties and Responsibilities:
• Execute comprehensive marketing plans and programs, both short and long range, to support ticket sales, sponsorship implementation and revenue objectives
• Manage operating budgets for marketing, events and entertainment and community relations
• Plan and oversee advertising and promotion activity including print, online, electronic media, direct mail, etc.
• Serve as a conduit for development and production of promotional and collateral materials
• Coordinate the 66ers advertising allocation across all channels (Radio/Print/TV/Digital)
• Assist in managing all external advertising messaging supporting group nights, partial season ticket plans and single game sales
• Assist with the management, implementation and tracking of team partnership activation
• Create, plan and implement all company events including home games, sponsored events, community outreach activation, business related press conferences and corporate functions
• Devise new and creative in-game and in-arena entertainment, including on-court promotions, video pieces, fan interactive elements, mascot skits, etc.
• Coordinate audio and video production, all performance groups, game night staff, and sponsorship activation
• Create game day event script and rundown
• Serve as Game Night Director for all home games and manage the execution of entertainment elements
• Administer all aspects of the mascot and dance team programs
• Act as the liaison for all community-based organizations
• Maintain good attendance and punctuality
• Other duties as assigned

Requirements:
• Qualified candidates for this position will have a college degree or equivalent business experience
• Candidates should have 1-2 years marketing or related experience
• The selected candidate will have proactive planning abilities, creativity, style and attention to detail
• Must be an effective communicator
• Ability to meet tight deadlines and to think clearly under pressure
• The ability to work well with people in a team environment
• Strong, hands-on production and computer knowledge
• Must be able to work evenings and weekends, as required
 

*The Professional Basketball Club, LLC is an Equal Opportunity Employer*

Do you want to work in professional sports when you graduate? This is how you get your foot in the door. The Utah Jazz needs college students (preferably Juniors and Seniors) for telemarketing sales positions, that have led to several full time and management positions with other NBA teams.

Responsibilities include:

• Making outbound calls
• Selling tickets to individuals and companies
• Attaining weekly and monthly sales goals
• All other duties assigned
• Able to work one of the two shifts we have availalbe: 8:30 am - 12:30 pm or 1:00 pm to 5:00 pm

Our minimum qualifications include:

• Good phone skills
• Ability to sell
• Excitement for basketball
• Ability to meet sales goals and call quotas
• Able to pass a pre-employment background check
• You must be currently enrolled in college to qualify for this position (preference given to Juniors and Seniors).
• College credit may be available.

When applying, please specify which shift you are applying for.

Title:  Director of Marketing
Reports To: President/COO

The Tulsa Shock is currently seeking an individual for the position Director of Marketing. Specific areas of focus include: advertising, market research, promotions, database and e-marketing as well as overall brand development & event presentation/operations preferred. This position is responsible for overseeing all marketing for the team. Primary objectives include: drive ticket sales, support sponsorship growth, expand marketing partnerships, grow database contacts and lead generation initiatives, develop local and regional fan development outreach initiatives.

Essential Duties and Responsibilities:
• Supervise all areas of Marketing (website development, creative services) to maximize collaborative exposure and drive revenue
• Interface with all departments in leading the development, implementation and analysis of sales and marketing campaigns
• Develop and administer quality database-building strategies and programs which result in positive ROI and reduce direct selling costs
• Develop and implement e-marketing/online/new media strategies
• Oversee development and production of marketing and sales collateral materials
• Contribute to the development and execution of corporate/marketing partner activation strategies, including retail promotions, product sampling, gift with purchase, sweepstakes, premium item distribution and cause marketing initiatives
• Maximize relationships with various media outlets and promotional partners

Qualifications and Requirements:
The ideal candidate should have minimum 2+ years of business experience with general marketing & promotions and game entertainment  experience very important and a plus.
• Strong leadership and management abilities in the area of sales and marketing.
• Strong communication and teamwork skills
• Strong analytical skills
• Database marketing and/or research experience (sports marketing experience preferred)
• Bachelors degree or equivalent experience

Key Characteristics: Passionate, enthusiastic, creative, innovative, smart, quick-witted, persistent, likeable, respected, professional, resilient, aggressive, driven, self-starter, honest, unshakeable, level-headed, with an unquenchable thirst for learning, leading, teaching, and managing. Sets the highest possible standards and goals at all times.
 

1. You must have at least 2 years of marketing experience (does not include internship experiences)
2. Do you have any type of game day/entertainment/operations experience? Please explain
3. Salary requirements?