Current available jobs in Sales, Service, & Marketing:


» Inside Sales Representative - All Teams (New York, NY)
» Executive, Premium Sales - Atlanta Hawks (Atlanta, GA)
» Senior Business Analyst - Charlotte Hornets (Charlotte, NC)
» Ticket Sales Representative (2018-19 Season) - Chicago Bulls (Chicago, IL)
» Community Relations Manager - Chicago Bulls (Chicago, IL)
» 50/50 Raffle Representative (Game-Day) - Chicago Bulls Charities (Chicago, IL)
» Director of Ticket Sales - Dallas Mavericks (Dallas, TX)
» 50/50 Raffle Sales Representative Mavs Foundation - Dallas Mavericks (Dallas, TX)
» Account Executive - Dallas Mavericks (Dallas, TX)
» Manager of Social Responsibility - Dallas Wings (Arlington, TX)
» Corporate Partnership Sales - Dallas Wings (Arlington, TX)
» Director of Ticket Operations - Dallas Wings Basketball (Arlington, TX)
» Corporate Partnership Manager - Delaware 87ers (Wilmington, DE)
» Ticket Sales Academy - Invitation Only - September, 2017 - Delaware 87ers (Wilmington, DE)
» INSIDE SALES REPRESENTATIVE - DENVER NUGGETS (DENVER, CO)
» Account Executive - Greensboro Swarm (Greensboro, NC)
» Seasonal Sales Associate - Part Time - Houston Rockets (Houston, TX)
» 50/50 Raffle Seller - Part Time - Houston Rockets (Houston, TX)
» Part Time Box Office Associate - Houston Rockets/Toyota Center (Houston, TX)
» Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)
» Account Executive - Season Tickets - Iowa Wolves (Des Moines, IA)
» Account Executive - Group Sales - Iowa Wolves (Des Moines, IA)
» Email Marketing Manager - LA Clippers (Los Angeles, CA)
» Social Media Manager - LA Clippers (Los Angeles, CA)
» Digital Sales & Database Manager - LA Clippers (Los Angeles, CA)
» Inside Sales Executive - Los Angeles Clippers (Los Angeles, CA)
» Marketing/Social Media Coordinator - Los Angeles Sparks (Los Angeles, CA)
» Director, Ticket Sales & Service - Memphis Grizzlies (Memphis, TN)
» Director, Development - Memphis Grizzlies (Memphis, TN)
» Box Office Manager, Ticket Operations - Memphis Grizzlies (Memphis, TN)
» Account Executive, Client Services - Memphis Grizzlies (Memphis, TN)
» Coordinator, Promotions & Live Entertainment – G League / eSports - Memphis Grizzlies (Memphis, TN)
» Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)
» Motion Graphics Designer / Animator (Part-Time) - Miami HEAT (Miami, FL)
» Motion Graphics Designer / Animator (Full-Time) - Miami HEAT (Miami, FL)
» Account Manager, Ticket Sales - Miami HEAT (Miami, FL)
» Account Manager, Group Sales- Full Time - Miami HEAT (Miami, FL)
» Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)
» Ticket Sales Representative- Full Time Temporary - Miami HEAT (Miami, FL)
» Ticket Office Associate - Milwaukee Bucks (Milwaukee, WI)
» Account Service Executive - Milwaukee Bucks (Milwaukee, WI)
» Premium Services Accounts Manager - Milwaukee Bucks (Milwaukee, WI)
» Service and Retention Manager - Milwaukee Bucks (Milwaukee, WI)
» Interactive Designer-Developer Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Database & CRM Manager - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Creative Projects Manager - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Hype Crew - Northern Arizona Suns G League (Prescott Valley, AZ)
» Ball Kid - Northern Arizona Suns G League (Prescott Valley, AZ)
» Director, Business Development - Northern Arizona Suns G League (Prescott Valley, AZ)
» Partnership Activation Account Manager - Oklahoma City Thunder (Oklahoma City, OK)
» Partnership Development Manager - Orlando Magic (Orlando, FL)
» Presentation Designer - Philadelphia 76ers (Camden, NJ)
» Entertainment Teams Associate - Philadelphia 76ers (Camden, NJ)
» Account Executive, Group Sales - NJ Devils & Philadelphia 76ers - Philadelphia 76ers (Camden, NJ)
» Digital Web Developer - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Sales Manager, Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Email Design Specialist - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Partner Account Manager - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Manager of Group Ticket Sales - Seattle Storm (Seattle, WA)
» Account Executive, Ticket Sales - Seattle Storm (Seattle, WA)
» Account Executive, Group Ticket Sales - Seattle Storm (Seattle, WA)
» Manager, Regional Sales - Washington Wizards (Washington, DC)
» Merchandise Attendant - Windy City Bulls (Hoffman Estates, IL)


Sales, Service, & Marketing: Ticket Sales
Inside Sales Representative - All Teams (New York, NY)

This position is exclusive to former NBA and WNBA players.  If you have an interest in a ticket sales position for a team, please apply to the team. 

Position Summary

The NBA is a global sports and media business built around three professional sports leagues: the National Basketball Association, the Women’s National Basketball Association and the NBA G League. The league has established a major international presence with games and programming in 215 countries and territories in 49 languages, and NBA merchandise for sale in more than 125,000 stores in 100 countries on 6 continents. NBA rosters at the start of the 2016-17 season featured a record 113 international players from 41 countries and territories. NBA Digital’s assets include NBA TV, NBA.com, NBA App and NBA LEAGUE PASS. The NBA has created one of the largest social media communities in the world, with more than 1.3 billion likes and followers globally across all league, team, and player platforms. Through NBA Cares, the league addresses important social issues by working with internationally recognized youth-serving organizations that support education, youth and family development, and health-related causes.

NBA, NBA G League, and WNBA teams are hiring ticket sales professionals!

Are you passionate about the revenue generating side of the sports industry?

Do you want an opportunity to learn from some of the brightest minds in ticket sales?

Working as a sales rep for a team gives you the chance to build a solid sales foundation which allows the opportunity for future advancement in your career. As a sales rep, you will be responsible for selling season tickets, mini plans, event suites, and groups. You will generate revenue via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.

Examples of Responsibilities

  • Sell a full menu of ticket products teams, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages
  • Generate leads by researching prospective clients & organizations
  • Responsible for making 80-100 phone calls daily
  • Meet monthly with Inside Sales Manager to set goals and discuss strategy for attaining these goals
  • Maintain digital records of all season ticket customers and prospects with our CRM system
  • Work different team events and games as assigned to support ticket sales efforts and promotional initiatives
  • Conduct in-arena appointments and tours of arena to assist in closing new business and developing new relationships
  • Utilize social selling tools to generate new lead sources
  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients
  • Effectively follow up with clients and prospective clients in order to establish relationships and meet excellent customer service requirements
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Take advantage of out of office appointments to get face-to-face with prospective buyers

 Required Skills/Knowledge

  • Excellent relationship building and interpersonal skills, with the ability to interact appropriately and effectively with internal and external clients at all levels of an organization
  • Excellent presentation skills
  • Very coachable and eager to learn every single day
  • Highly motivated individual with a strong desire to build a career in the sports business
  • Must be able to work evenings and weekends, as required
  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption

Educational Background

  • Undergraduate degree in business/sales/marketing/sports management preferred

#NBACC

Note: When you apply for this job online, you will be required to answer the following questions:

1. yes/No: Are you a former NBA, WNBA or NBA G League player? (Answer Yes or No)
2. Yes/No: Do you have any previous sales experience? (Answer Yes or No)


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Sales, Service, & Marketing: Premium/Suite Sales
Executive, Premium Sales - Atlanta Hawks (Atlanta, GA)

Over the past two years, the new ownership and management of the Atlanta Hawks and Philips Arena have lead a dynamic turnaround of the franchise, on and off the court.  Building on the 60-win season and Eastern Conference Finals appearance in 2015, the Hawks have relaunched the brand, increased sponsorship by 50%, doubled the season-ticket holder base, and set a course for the future with four key initiatives.

  • Build a new practice facility
  • Start a G-League franchise
  • Renovate Phillips Arena
  • Redevelop downtown surrounding Arena

We have made real on each of these four initiatives, and are entering a period of significant growth over the next several years in large part to the transformation of Philips Arena.  With this, our Premium Sales Executives will be instrumental in selling a new and exciting variety of premium products that are true to Atlanta.

 

RESPONSIBILITIES/DUTIES:

  • Contribute to and create incremental revenue streams, which primarily focus on selling contractual suite licenses, lofts, loge boxes, and Hawks premium Memberships

  • Responsible for generating revenue through the rental of Party, Hospitality and Private Suites for all Philips Arena events.

  • Execute all aspects of Suite Rental process; secure rental agreements and payments.

  • Generating leads through prospecting and networking, as well as contacting leads assigned through CRM.

  • Engage prospects and follow through sales process to include face to face meetings and appointments.

  • Primary focus on selling to businesses in the Atlanta market

  • Contribute to marketing and promotional efforts for Premium Sales and Suite Rentals.

  • Provide exceptional customer service to clients prior to and during events.

  • Act as liaison with third party Arena caterer (Levy Restaurants) on catering packages and food / beverage service for Rental Suites.

  • Other duties as assigned.

                   

    QUALIFICATIONS:

  • Undergraduate degree required

  • Strong sales and service background preferred

  • Excellent customer service and interpersonal skills; positive and proactive attitude

  • Strong written and verbal communication skills

  • Organized, ability to multi-task with attention to detail

  • Ability to work independently, self- starter

  • Strong work ethic, results-oriented, desire to succeed

  • Enthusiastic about contributing to the success of the organization and department; team-oriented attitude

  • Ability to assess and respond to situations that may arise and exhibit leadership qualities

  • Able to work non-traditional hours including evenings, weekends and some holidays as necessary

  • Minimum three (3) years sales experience in sports/entertainment required

The Atlanta Hawks & Philips Arena is an Equal Employment Opportunity (EEO) employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; national origin; sexual orientation; gender (including same gender); pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; veteran status; genetic information; or any other category protected by federal, state, or local law. Violation of this policy will result in disciplinary action, up to and including immediate termination.

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Sales, Service, & Marketing: Financial/Data Analyst
Senior Business Analyst - Charlotte Hornets (Charlotte, NC)

Position Overview

The Senior Business Analyst performs quantitative and strategic analyses in support of revenue generating departments of the Charlotte Hornets. You will provide data analysis and reporting to inform decision-making on multiple subjects including; ticket pricing, revenue forecasting, surveying, profitability analyses, customer segmentation, and sales lead scoring.

Required Skills, Experience, and Abilities

To perform the job successfully, you should demonstrate the following competencies

  • Bachelor and Master's degree in mathematics, computer science, statistics, or data sciences from an accredited college or university
  • 2+ years of expertise with statistical software packages in a data science environment (R, Python, SQL, etc) - we are looking for more than just advanced Excel skills
  • Expertise in analyzing data and building predictive models inside a statistical computing environment (e.g., R, SPSS, Matlab, Octave)
  • Proficiency in statistical modeling techniques such as linear regression, logistic regression, GLM, tree models (CART, MART, CHAID), cluster analysis, principal components, validation, and feature creation.
  • Experience working with big data and supervised and unsupervised machine learning
  • High-level of experience with business visualization programs (Tableau, Business Objects, Domo, etc)

Essential Duties and Responsibilities

  • You will locate new data sources, analyze statistics, and implement quality procedures
  • Discover "stories" told by the data and present them to both internal and external business partners
  • Provide cross-functional decision support to partners within the organization offering analyses and simulations to better inform business decisions.
  • You will collaborate with department leaders across the organization; including Sales, Sponsorship, Marketing, and Database Marketing
  • You will enrich our digital assets, build big data analytics capabilities, and partner with all departments to add new value to our strategic initiatives, ultimately driving fans, revenue growth and return on investment
  • Develop requirements, outlines, budgets, and schedulers for projects.

Projects:

  • You will perform revenue forecasting and trend analysis on ticket sales
  • Utilize primary and secondary market ticket data to make ticket pricing recommendations
  • Evaluate customer demand for products and their price elasticity
  • Track customer behavior to analyze fan segments and customer lifetime value
  • You will evaluate buying behavior trends across marketing channels to make recommendations for effectiveness of various marketing tactics and campaigns
  • Make digital marketing recommendations based on investigation of email performance statistics
  • Integrate numerous sources of customer behavior data to segment and prioritize existing and prospective buyers to create scouting reports for the multiple departments
  • You will analyze product sales, track performance metrics and provide updated dashboards for all levels of management
  • Analyze customer engagement and behavior for UI design, and generate mobile ordering revenue reports for management

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative (2018-19 Season) - Chicago Bulls (Chicago, IL)

POSITION OVERVIEW:
The Chicago Bulls are seeking 12 highly motivated and dedicated Ticket Representatives to join our Inside Sales Program for the 2018-19 season. We are seeking individuals who are passionate about gaining first-hand experience in the sports industry with a dynamic and inspired team.

This seasonal role will start July, 2018, and conclude the end of February, 2019. Although there are no guarantees for full-time employment once the seasonal role ends, we believe in professional growth and individuals who excel will be considered for future positions with us or another organization.

KEY RESPONSIBILITIES:
As a Ticket Representative, a large part of your success will come by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and database management. More specifically, you will be responsible for the following:

  • Solicit new season and group ticket business by telephone (minimum of 80 phone calls per day)
  • Follow up with potential prospects in a timely manner
  • Handle, coordinate and service all incoming requests for season and group ticket information
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Participate in sales meetings and training sessions
  • Manage sales tables during home games
  • Provide a superior level of customer service and hospitality to all ticket holders
  • Contribute positively to the team's culture by developing mutually beneficial working relationships with all team members
  • Provide additional support and assistance to the Ticket and Marketing department

QUALIFICATIONS:
You may be a fit for this role if you meet the following criteria:

  • A four-year Bachelors degree (in Sports Administration, Business, Advertising, Marketing, Communications or Liberal Arts are preferred) is preferred
  • A real passion for sports marketing and/or a career in sales
  • Strong communication (both written and verbal) and relationship building skills
  • Excellent teammate, with positive energy, who has a desire to learn
  • Ability to work quickly in a dynamic, collaborative environment
  • Strong work ethic
  • Sales experience, although not required, is very useful

The Ticket Sales Representative role pays $12.00/hr., plus the ability to earn commission and weekly/monthly bonuses based on performance. Complimentary parking and lunch at the United Center are provided daily, and employees will receive complimentary tickets for most home Bulls games.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor’s Degree and or Master’s Degree from a credited 4 year college or University? [Yes/No]
2. If you have your degree, what was your college GPA?
3. Do you have previous internship experience working in sports? [Yes/No]
4. Do you have previous internship experience working in sales? [Yes/No]
5. Do you have a flexible availability, including the ability to work evenings, weekends and holidays as needed? [Yes/No]
6. Why are you interested in this position?
7. Why do you believe you are you the right fit for this position?


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Sales, Service, & Marketing: Community Relations
Community Relations Manager - Chicago Bulls (Chicago, IL)

DESCRIPTION:
The Chicago Bulls have a strong history of giving back to the community by contributing time, materials, resources and financial donations to organizations that share the team’s commitment to youth education, youth health and wellness, violence prevention, and military and first-responder support. Our growing Community Relations team supports these efforts year-round, and we are currently seeking a highly motivated, strategic and collaborative person to join us as a Community Relations Manager.

As a Manager, you will help build and lead community program implementations for the department. We are seeking an emerging leader who is passionate about service, organized, and able to both plan and execute against important projects each season. Your work will help the team make a positive impact in our community.

KEY RESPONSIBILITIES:
In this role, you will be responsible for a number of activities including:

EVENT PRODUCTION

  • Participate in department brainstorms for event concept creation
  • Manage event logistics with department support
  • Serve as the day-of-event project manager

VOLUNTEER PROGRAM

  • Lead various employee volunteer opportunities throughout the season and off-season
  • Research potential community partnerships that align with team focus areas
  • Support department activations such as scoreboard messages, wish granting programs, and ambassador suite visits

ONLINE AUCTIONS

  • Collaborate with department to devise season long execution plan
  • Manage relationship with online auction component, maintain communication and fulfil auction winners purchases

CHARITY TICKET SECTIONS

  • Coordinate designated games for execution, and serve as on-site liaison on nightly basis for visiting groups

COMMUNITY PARTNER RELATIONSHIP

  • Serve as key contact for select community partner relationships
  • Maintain regular contact and an open line of communication with designated partners

EVENT TRACKING AND DONATION MANAGEMENT

  • Serve as post event evaluation leader in charge of event tracking
  • Conduct bi-monthly internal meetings for financial and in-kind charity support
  • Manage in-kind donation requests and oversee fulfillment process
  • Serve as point person for participating community partners and organizations receiving donations and maintain monthly contact for activations and joint programs

NBA G-LEAGUE

  • Support key staff at the G-League level on daily needs from the Bulls organization
  • Execute joint events/programs with the Windy City Bulls

ADDITIONAL RESPONSIBILITIES:
You will also be responsible for assisting with the following department activities:

  • Support Chicago Bulls Community Outreach Initiatives such as Season of Giving, Fit Week
  • Support player relationship management
  • Provide support of Chicago Bulls Charities fundraising events
  • Help facilitate autograph sessions with players
  • Collaborating with Community Relations Managers with event and program production in collaboration with Partnership Marketing team
  • Represent team in a professional manner at partner dinners and galas

QUALIFICATIONS:
The team is looking to place a highly qualified individual into this role. You could be a potential match for this role if you have:

  • Bachelor’s degree required
  • 3-5 years of prior work experience with experience in sales, creative, business marketing, entertainment and/or sports
  • Applicants should be organized, creative, and be able to exhibit a solid work ethic
  • Strong interpersonal skills and flexibility to work within a rapidly changing environment
  • Strong relationship building skills and familiarity with the local community
  • Ability to communicate articulately and confidently both verbally and in writing with individuals at every level of the organization.
  • Ability to lead meetings and manage multiple priorities at once
  • Proficient with Microsoft Office programs including Outlook, Excel, Word and PowerPoint

Note that in this role, you will be required to work on game nights, weekends, and holidays as the team’s schedule dictates. We are looking for an individual who is able to work a flexible schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3 - 5 years of professional work experience in a community relations, sales, creative business marketing, entertainment or sports? [Please respond with
2. Do you have professional work experience building timelines, work plans and presentations? [Please respond with
3. Do you have professional experience working to build relationships with local community organizations? [Please respond with
4. If yes, please describe.
5. Do you have experience working on a community relations team? [Please respond with
6. If yes, please describe.
7. Do you have event management experience? [Please respond with
8. Have you directly managed staff? [Please respond with
9. Are you able to work extended hours including game nights, weekends, and holidays as needed? [Please respond with


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Sales, Service, & Marketing: Box Office Ticket Seller
50/50 Raffle Representative (Game-Day) - Chicago Bulls Charities (Chicago, IL)

Chicago Bulls Charities: Chicago Bulls Charities is the charitable arm of the Chicago Bulls. As an organization, the Bulls have established a history of community service by contributing time, materials, resources and financial donations to organizations that share our commitment to youth education, health and wellness, violence prevention, and military and first responder support.

Position Summary: For the 2017-18 season, Chicago Bulls Charities is seeking enthusiastic 50/50 raffle representatives who are looking to gain knowledge within the sports industry. You will have the opportunity to raise money for several Chicagoland community causes, earn great rewards for exceptional performance and have the experience of working for a professional organization. The position is part-time and pays $14 per hour.

Job Description:

  • Sell raffle tickets to fans pre-game through the end of third quarter
  • Educate fans and spread awareness about the 50/50 program and how it contributes to Chicago Bulls Charities
  • Responsible for accurate cash count and ticket distribution
  • Understand the overall vision of Chicago Bulls Charities

Job Qualifications:

  • Must have a high school diploma or equivalent
  • Must have strong sales and communication skills
  • Must be punctual, self-motivated, and fearless in approaching guests
  • Must be committed to work nights, weekends, and/or holidays
  • Must work well in a team environment
  • Must wear black slacks and black or brown dress shoes on game day
  • Must be at least 18 years old

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a high school diploma or equivalent? [
2. Do you have any sales experience or experience selling 50/50 Raffle tickets? [
3. If yes, please specify your previous sales or 50/50 selling experience.
4. Do you live in the Chicagoland Area? [
5. Do you have reliable transportation? [
6. Do you have any experience in the Pro Sports/Entertainment industry? [
7. Are you committed to work nights, weekends, and/or holidays? [
8. Are you comfortable with the pay rate of $14 per hour? [


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Sales, Service, & Marketing: Ticket Sales Management
Director of Ticket Sales - Dallas Mavericks (Dallas, TX)

The Dallas Mavericks are searching for a dynamic, creative and resourceful sales leader to head-up a team of 15-20 account executives in the Mavs Ticket Sales Department.

The qualified candidate should have a minimum of 4 years of experience with a successful track record of leading a telemarketing sales team.  He/She is responsible for recruiting, hiring and developing account representatives to maximize each individual’s potential while building a healthy department culture. This candidate must have the ability to work with a wide-range of personalities as well as maintain client relationships at any income level.  This position is ideal for those who like mentoring, training and leading by example and who aspire to develop a true competitive go-getter sales force. 

This leadership position requires long hours in the office and at games and is suitable for those who love working with people, building and sustaining relationships and has a knack for mentoring young employees. 

Must be proficient in Excel, Word, and CRM software.  Knowledge of the Dallas/Ft Worth market is a plus.


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Sales, Service, & Marketing: Ticket Sales
50/50 Raffle Sales Representative Mavs Foundation - Dallas Mavericks (Dallas, TX)

Full/Part: Part Time, Seasonal
Reports to: 50/50 Raffle Sales Supervisor
Compensation: Hourly ($10.00/hr)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the Mavs Foundation.  This seasonal position will start in September/October and run through the conclusion of the playoffs for the Dallas Mavericks. A similar position is available with the Dallas Stars Foundation where 50/50 staff are able to work both Dallas Mavericks and Dallas Stars games.

The 50/50 Raffle takes place at all home games of the Dallas Mavericks in accordance with Texas law, where one lucky winner will receive 50% of the cash pot (after allowable expenses) from that night’s event, while the Mavs Foundation will receive the other 50% to be dedicated to their ongoing charitable efforts. To learn more, visit: www.Mavs.com/5050raffle/

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills.  This employee will be responsible for the nightly sales of raffle tickets to help benefit the charities and programs the Mavs Foundations supports. 

Responsibilities:

  • Game night selling of raffle tickets to Dallas Mavericks fans within the American Airlines Center in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash on a nightly basis.
  • Communication of the 50/50 Raffle rules and procedures clearly to potential customers. 
  • Exceptional customer service and enthusiastic promotion of the 50/50 Raffle and its impact on the Mavs Foundation.

Qualifications:

  • High school graduate (College graduate preferred)
  • Energetic personality with some level sales experience
  • Excellent verbal communication skills
  • Ability to be able to stand and walk for long periods of time in a hectic sports arena environment.
  • Non-traditional working hours are required for this position while teams are in market.  Must be able to attend at least 70% of all Dallas Mavericks home games.
  • Each game night commitment will be approximately 4-5 hours total, beginning 2 hours before the start of the game and concluding during the 4th quarter.
  • Must represent the team exceptionally both in appearance and conduct at all times.
  • A passion for sports and/or charity work with a comfortable knowledge of the working environment in a professional sports arena.

Submit resume via email to Employment@dallasmavs.com. EOE


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Dallas Mavericks (Dallas, TX)

Description:

If you have excellent written and verbal communication skills, a competitive personality, and a proven track record of sales success in a dynamic, high volume sales environment, we invite you to apply for this exciting ticket sales position.

The main responsibility of an Account Executive will include selling a full menu of ticket products, including, but not limited to, season ticket packages, group tickets and nightly suite options.  Account Executives are provided with some leads, but are also responsible for seeking new business, through cold-calling, networking, and personal prospecting.

Minimum Requirements: 

  • Excellent communication skills, written and verbal
  •  2+ years of outstanding performance in commission-based telemarketing or sales position
  • Highly self-motivated individual with a strong desire to build a career in ticket sales
  • Maintain computerized records of all touch points with clients and prospects with our CRM system
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events
  • Detail oriented with ability to multi-task effectively, with a sense of urgency, while maintaining a positive attitude
  • College degree preferred

?This is a full time position that is salaried plus commission and we offer an outstanding benefit program.


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Sales, Service, & Marketing: Community Relations
Manager of Social Responsibility - Dallas Wings (Arlington, TX)

Manager of Social Responsibility

 Position Summary

The Manager of Social Resonsibility is accountable for initiating, growing and maintaining relationships with community organizations with the purpose of building the Wings brand, generating revenue opportunities for the team and enhancing the Dallas-Fort Worth region.

Position Responsibilities

Works directly with the Vice President of Marketing and to execute and amplify the Wings overall community strategy in the DFW Metroplex

Responsible for building relationships and identifying opportunities with non-profit and community groups with a specific focus on generating ticket sales/sponsorship opportunities, cultivating brand building opporutnieis, and/or the development of programs that will provide benefit to individuals and organizations in need

Implement and manage the team’s player and staff appearance program, including the identitication of opportunities and the scheduling /execution of events

Assist the corporate partnership departemtn in activating and fulfilling community-realted elemetns in partnership agreements

Support the Vice President of Basketball Operations with player-related initiatives and responsibilities, including autograph sessions and player services

Work clolsely with the Director of Youth Basektball to ensure the proper implementation and execution of various youth basketball strategies

Create an annual “Dallas Wings Social Responbility Report” documenting all community-rlated initiatives of the organization

Work closely with the Director of Game Presenttaion and Events to schedule and utlize the team’s mascot for community-related purposes

Other duties as assigned

Essential Skills, Qualifications and Experience

  • Strong communication and writing skills

  • Keen sense of customer service

  • Solid organizational skill with an ability to work in a fast-paced environment

  • The ability to interact successfully with groups from diverse backgrounds

  • A proven strack record of managing projects from concept to completion

Reports to: Vice President of Marketing


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Sales - Dallas Wings (Arlington, TX)

The Dallas Wings of the Women’s National Basketball Association (WNBA) are seeking a qualified candidate to join the organization in a sales position in our Corporate Partnership department. This sales position will be responsible for identifying, negotiating and executing innovative and dynamic partnerships with local, regional and national partners.

Reports To: Senior Vice President of Corporate Partnerships

Job Responsibilities:

• Responsible for achieving established sales goals and budget.

• Assist in the development and implementation of strategic departmental plans consistent with company business objectives.

• Develop, write and present sponsorship proposals to clients.

• Create new sales collateral or modify existing collateral as required.

• Work in conjunction with management to negotiate individual sponsor contracts.

• Work with marketing & ticket sales departments to maximize cross-selling opportunities and share new ideas and create inventory.

• Create and present customized presentations and sales materials based on specific goals and objectives

• Report on sales revenue projections, budgets and management of partnership expenses

• Maintain timely and accurate records detailing sales performance, appointment recaps, account management and prospecting activities.

• Ensure the effective execution of partnership elements deliver mutually beneficial relationships with team partners.

• Work with each department in the organization; ticket sales, community relations, marketing, social and digital team, to properly execute all aspects of a sponsorship contract.

• Provide game day and operational support.

Minimum Qualifications:

• 2 to 3 years of sales experience, in a sports related entity specifically in corporate sales (i.e. sponsorships, season and group ticket sales)

• Strong sales acumen and proven ability to prospect and sell

• College degree in a related field is preferred

Ideal Candidate Would Have:

• Solid experience as a sponsorship seller with knowledge across multiple properties, industries and brands

• A strong understanding of the partnership landscape in sports, entertainment and cause-related initiatives

• Experience in assessing, evaluating, negotiating and managing partnerships

• A demonstrated ability to think creatively about a variety of challenges and apply organizational skills accordingly

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your proven ability to propect and sell
2. Describe your sponsorship sales experience
3. Describe why you are interested in this role


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Sales, Service, & Marketing: Ticket Operations
Director of Ticket Operations - Dallas Wings Basketball (Arlington, TX)

The Dallas Wings are the newest WNBA Team in a highly competitive women’s basketball league.  The Wings play in Arlington Texas at the College Park Center on the campus of University of Texas at Arlington. 

The Director of Ticket Operations will be responsible for the year-round management and operations of the Dallas Wings Ticket Office.  A major component of this role is to work directly with the UTA Athletic office on their AXS Ticketing System.  The main goal of the ticket operations position is to support all ticket sales efforts to hit the goals set forth by management.

JOB DESCRIPTION/REQUIEMENTS:

·       Manage event manifest and event creation for all Dallas Wings games

·       Manage Inventory for all Dallas Wings Games

·       Liaison with College Park Center Box Office, AXS, and Sales/Service Staff as it relates to all Dallas Wings events

·       Build, submit, and manage all Dallas Wings ticket promotions through AXS Back Office

·       Manage AXS Ticketing System and all ticket processing, including Sponsorship and Internal Ticket Orders for the Dallas Wings

·       Manage Day to Day Reporting

·       Manage the processing of all home and visiting team ticket orders

·       Responsible for training the sales and service staff on AXS Back Office and Flash Seats

·       Manage the printing and distribution of all internal ticket orders for Dallas Wings events

·       Manage the yearly rollover and invoicing of Dallas Wings Season Tickets

·       Assist with the yearly financial reporting for the Dallas Wings

·       Order all ticket stock, parking passes and supplies needed for the year

·       Fulfill all duties assigned by the Vice President of Ticket Sales and Service

·       Help manage Will Call window during all Dallas Wings games

·       Work with the College Park Center Box Office on all game day ticketing elements. 

·       Work with the CRM team to upload ticketing data from AXS Back Office and Flash Seat data

·       Manage all pricing in AXS Back Office

·       Work with the College Park Center on the parking manifest for premium members

·       Maintain the ticketing manifest

·       Help resolve all ticketing issues

QUALIFICATIONS:

·       Bachelor’s degree, Business or Sports Management preferred

·       3+ years of ticket operations management experience

·       Ability to multi-task and assist in any company needs with all other departments

·       Knowledge of the AXS Ticketing System and Flash Seats

·       Knowledge of all Microsoft Office Programs

·       Ability to work evenings, weekends, and holidays (not 8 to 5, M-F)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous ticket operations experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Manager - Delaware 87ers (Wilmington, DE)

The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Gatorade League (NBAGL), the NBA’s official minor league. The 87ers are the G-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The G-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 27 teams with direct affiliations with NBA franchises through the 2017-18 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA G-League experience.

 

Positions Summary: The Corporate Partnership Manager is responsible for producing corporate sponsorship sales revenues.  The CPM must set appointments with regional business leaders and sell new corporate sponsorships for the team as well as service and maintain existing sponsorship accounts.  Additional responsibilities include assisting in the development and execution of consumer and b2b promotions for new and existing accounts.

 

Responsibilities include, but are not limited to the following:

  • Meet all sales goals assigned
  • Grow sponsorship revenue streams
  • Provide Customer Service to existing sponsorship accounts by visiting with the accounts throughout the season and off-season to ensure personalized, continual contact.
  • Renew Sponsorship Accounts that are assigned.
  • Set Appointments over the phone with CEOs and Presidents, or other company decision-makers – approximately 5-10 appointments per week. 
  • Deliver the Sponsorship sales presentations (that you will be taught) on appointments with company decision-makers. 
  • Assist in the creation and implementation of consumer and business to business based promotions
  • Maintain Database and add new database leads.
  • Prospect for quality leads.
  • Visit with accounts and maintain and develop relationship with sponsorship clients.
  • Complete any customer service and operational duties in season as assigned.
  • Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

Qualifications:

·         2-3 years previous sales experience is required

  • Previous advertising or sponsorship sales experience is a plus but not required
  • Experienced in sports team sales, general business sales, or sports management is preferred. 
  • Strong conceptual and strategic skills, and ability to think create new inventory opportunities
  • Candidate must possess drive, determination, and a strong work ethic
  • Candidate must be willing to listen and learn
  • The ability to work long hours, including weekends, is preferred

Special Position Requirements:

·         Ability to work nights and weekends, must work all home games


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Academy - Invitation Only - September, 2017 - Delaware 87ers (Wilmington, DE)

Are you looking to jumpstart a career in sports business?  This one-day Delaware 87ers Sales Academy is your chance to be discovered! This exclusive event will give you the opportunity to showcase your skills, personality, and passion in front of the Delaware 87ers sales leadership team for a shot at a full-time position with the Sevens.

The Delaware 87ers Sales Academy will feature trainees working hand-in-hand with the Sevens sales leadership team to develop the skills necessary to launch a career in the revenue-generating side of the business. The training program will be focused on giving you exposure to different styles and techniques so you can build your own sales presentation. 

Event Details:

  • 11:00 a.m. to 2:00 pm (Lunch will be provided)
  • Training to include classroom style, interactive, game situations, cold calling, and role playing.
  • Full-time job interview sessions throughout the day with the 87ers sales leadership team.
  • There is no cost to participate in the Sales Academy and spots are extremely limited.
  • To be considered, all applicants must possess an undergraduate degree from an accredited college or university.

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Sales, Service, & Marketing: Ticket Sales
INSIDE SALES REPRESENTATIVE - DENVER NUGGETS (DENVER, CO)

OVERVIEW:

The Denver Nuggets are seeking highly motivated, coachable individuals who are passionate about getting their start on the business side of the sports industry.  The Inside Sales Representative position focuses on selling new full season tickets, partial season ticket plans, mini plans, group tickets through outbound calls and face to face appointments for the Denver Nuggets.  Our Inside Sales program provides consistent training from the Nuggets leadership team.  As a leadership team, we’re committed to the process of developing our sales executives on both a personal and professional level. The position pays an hourly wage plus commissions.

MINIMUM POSITION RESPONSIBILITIES:

  • Responsible for the sale of new full season tickets, partial season ticket plans, mini plans, group tickets, and premium spaces

  • Make a minimum of 90 touchpoints each day with the goal of generating new ticket revenue

  • Identify new business opportunities by establishing professional and personal networks

  • Proactively seeking new leads through referrals, prospecting and networking

  • Meets or exceeds weekly and monthly sales and intangible goals

  • Conducts appointments with prospective clients

  • Provides phone support and follow-up of ticket sales marketing campaigns

  • Maintains detailed records of clients and prospects in the CRM system

  • Staffs sales tables at various games and events

  • Other duties as assigned

MINIMUM POSITION QUALIFICATIONS:

  • Bachelor’s degree in a related field from an accredited college or university

  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales

  • Strong verbal and listening skills

  • Strong desire to start a career in the sports sales industry

  • Works well in a team environment

  • Demonstrates a positive  and professional attitude at all times

  • Ability to maintain a flexible work schedule (evenings and weekends)

  • Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards

 PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree

  • Strong computer skills

  • Team and League knowledge


Note: This position was originally posted on the Kroenke Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Kroenke Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive - Greensboro Swarm (Greensboro, NC)

Position Overview

The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences.  The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

Essential Duties and Responsibilities

  • Meet all sales goals assigned.
  • Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
  • Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
  • Develop and maintain a database of potential group and season-seat customers.
  • Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
  • Prospect for quality leads, particularly through asking for referrals.
  • Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
  • Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
  • Work with the Box Office to update certain sales reports.
  • Complete any customer service an operational duties in season as assigned.
  • Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

Required Skills, Experience, and Abilities 

  • Bachelor degree required 
  • Must be enthusiastic, creative and able to think both strategically and tactically
  • Well organized and have strong time management skills along with customer service skills
  • Attention to detail and goal oriented
  • Ability to work independently and collaboratively and ability to multi-task and adapt to sudden changes in market
  • Ability to attend all home games
  • Ability to work flexible hours, including evenings, weekend and holidays

Ideal Candidate

  • 1-2 years experience in sports team sales, general business sales, or sports management is preferred.  
  • Previous experience in face-to-face and telemarketing sales is ideal.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Seasonal Sales Associate - Part Time - Houston Rockets (Houston, TX)

General Description:

This is an entry level position focused on generating new business through calls and face to face meetings with local corporations and fans. Throughout your opportunity you will be trained and coached to hit sales goals and our top performers will be considered for growth opportunities within Clutch City Sports & Entertainment. The Inside Sales program’s main objective is to prepare you for advancement within the Houston Rockets organization and create future industry leaders.

RESPONSIBILITIES include but are not limited to:

  • Solicitation of corporations and group organizations for the purpose of creating business

  • Manage assigned business accounts to maximize potential revenue

  • Provide inside support for the Sales Department

  • Assist Sales Manager in sales promotions and activities

  • Develop new and creative ways to market the Rockets

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

MINIMUM QUALIFICATIONS:

  • Qualified candidates will have experience in a sales environment.
  • Excellent interpersonal communication skills particularly verbal
  • Strong organizational and computer skills
  • A flexible work schedule
  • Knowledge of and experience with promotional sales & special events, a plus
         

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Highly motivated and dependable individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!


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Sales, Service, & Marketing: Community Relations
50/50 Raffle Seller - Part Time - Houston Rockets (Houston, TX)

General Description
The Houston Rockets is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for this season.

Key Responsibilities

  • Actively sell, handle and distribute 50/50 raffle tickets within Toyota Center at either a stationary kiosk, or as a roaming sales representative, during and prior to Rockets games. 

  • Effectively engage Rockets guests regarding the 50/50 Raffle and the Clutch City Foundation in a fast-paced environment

  • Accurately reconcile sales with cash receipts

  • Effectively meet and exceed established sales goals

  • Present as Rockets ambassadors during games and get fans excited about purchasing

  • Other duties as assigned

    Specific Qualifications/Requirements

  • High School diploma or equivalent

  • Must be at least 18 years of age

  • Must have excellent customer service skills with the ability to interact with a large fan base

  • Excellent communication skills with an enthusiastic and professional attitude

  • Cash handling experience and management of cash

  • Motivated and goal-oriented to reach or exceed sales milestones

  • Ability to work independently as well as in a team environment

  • Genuine enthusiasm for community involvement within the sports and entertainment world

  • Ability to work a flexible schedule, including nights, weekends and holidays as required

  • Must be able to work all Rockets home games

  • Comfortable working non-traditional hours according to the Rockets home schedule

  • Must be available for Rockets home games October through April, with the possibility of post season playoff games. 

  • Must be able to work 80% of home games: approx. 4:30pm - 9:30pm (subject to change based on game schedule)

     

    Physical Demands

  • Ability to walk and/or stand for long periods of time

  • Ability to climb up and down stairs multiple times during shift

  • Must be able to work all home games

  • Game nights: 4:30pm - 9:30pm (subject to changed based on game schedule)

  • Available to sell pre-game

**By applying for this position, you understand that you will be required to undergo a background and credit check based on the nature of this position.**

Highly motivated and dependable individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!


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Sales, Service, & Marketing: Box Office Ticket Seller
Part Time Box Office Associate - Houston Rockets/Toyota Center (Houston, TX)

(To adequately fill our open positions, applicants are asked to apply for the position that best fits their skills and background. Applicants applying for multiple positions will not be considered.) 

General Description:
The Box Office Associate is a part-time position dedicated to the efficient servicing of customers through walk up ticket sales and will call retrieval.  Box Office Associates are expected to exhibit professionalism while interacting with personnel at all levels of the Rockets Organization, Third Party Event Staff, and Toyota Center guests. The position will require the Box Office Associate to work a schedule ranging from 3 to 20 hours per week depending upon the event schedule, with most call times starting at or around 5:00 p.m.

RESPONSIBILITIES include but are not limited to:
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
• Sell tickets using AXS ticketing software.
• Handle outbound and inbound will call requests.
• Interact with guests to answer questions and resolve ticketing issues.
• Receive and file event will call
• Maintain and stock supplies for the Box Office windows.
• Ability to handle cash and credit card transactions while keeping the cash drawer balanced
• Additional duties assigned by supervisor.

MINIMUM QUALIFICATIONS:
• High school diploma
• Excellent customer service skills
• Excellent verbal communication skills
• Ability to work under pressure
• Prior use of Veritix or similar ticket system preferred
• Applicant is required to work all Rockets games and Third party events.  This schedule will consist of evenings, weekends, and holidays.  shifts typically begin at 5:00PM and end at 9:00PM.
• Bilingual in English and Spanish preferred, but not required

PHYSICAL & MENTAL REQUIREMENTS:
• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
• The employee must be able to transfer and move items for departmental needs.
• The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.

**By applying for this position, you understand that you will be required to undergo a background and credit check based on the nature of this position**

Highly motivated and dependable individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!


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Sales, Service, & Marketing: Ticket Sales
Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)

DO YOU WANT TO CLIMB THE MOUNTAIN?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Pacers, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career. We are hiring in our tickets sales department very soon! If you want to be the best and be a part of something special that is on the rise, the Pacers are the team for you.

TRAIN LIKE A CHAMPION

Whether your name is Myles Turner or you work in our Ticket Sales Department, the Pacers believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar!

You’ll be coached by a leadership team that has a combined 30+ years of sports sales and management experience. Nic Hendrix (Director of Consumer Sales & Service), Bryan Stine (Director of Group Sales), and Justin Ramquist (Sr. Director of Ticket Sales – Premium & Corporate) will be conducting your training and teaching you everything you need to know to perform at a championship level. Additionally, you’ll have support from an experienced and accomplished senior leadership team including one Sports Business Journal Forty Under 40 Award Winner (Todd Taylor - Senior Vice President, Chief Sales and Marketing Officer) and another architect of the longest sellout streak in professional sports history (Barry Gibson – Vice President of Ticket Sales Development).

THE GAMEPLAN

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Pacers ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our 41+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Complete 100-150 outbound tasks per day with outreach to qualified prospects with the intent to generate full season and partial season ticket sales
2. Manage relationships of the ticket package accounts you sell
3. Be available to work up to 41+ home games
4. Other duties as assigned

ROLE PLAYERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This is a full-time position that works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


Note: This position was originally posted on the Pacers employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Pacers employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Tickets - Iowa Wolves (Des Moines, IA)

Title: Account Executive – Season Tickets

Department: Sales

Reports To: Director of Ticket Sales

Summary: The Iowa Wolves are NBA G League affiliates of the Minnesota Timberwolves.  Located in Des Moines, Iowa, the Iowa Wolves are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Iowa Wolves are looking for a motivated sports professional(s) to join our sales staff selling season tickets and partial plans to companies, organizations and individuals.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Sell a full menu of ticket products including, but not limited to full and partial season ticket packages
  2. Make cold calls from lists provided to sell full and partial season ticket packages; generate own leads through referrals, networking and effective research
  3. Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events
  4. Renew existing season ticket accounts
  5. Attend outside events with the purpose of selling ticket packages
  6. Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  7. Contact past customers in order to generate new ticket sales
  8. Effectively handle incoming sales calls from prospective customers for all ticket sales products
  9. Meet or exceed assigned sales goals for all ticket products
  10. Work events and games as assigned to support ticket sales efforts and promotional initiatives
  11. Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other

  1. Ability to meet tight deadlines and work well under pressure.
  2. Strong organizational skills, time management skills and attention to detail required.
  3. Strong verbal and written communication skills
  4. Ability to prioritize and manage multiple tasks/projects
  5. Ability to work independently without supervision, be self-directed and demonstrate initiative
  6. Ability to take direction without follow up
  7. Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
  8. Exhibit good judgment and decision-making skills.
  9. Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary
  10. Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Do you have previous sales experience?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Iowa Wolves (Des Moines, IA)

Title: Account Executive - Group Sales

Reports To: Chief Revenue Officer

Summary: The Iowa Wolves are NBA G League affiliates of the Minnesota Timberwolves.  Located in Des Moines, Iowa, the Iowa Wolves are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Iowa Wolves are looking for a motivated sports professional(s) to join our sales staff selling season tickets and partial plans to companies, organizations and individuals.

Duties and Responsibilities

  • Sell a full menu of ticket products including, but not limited to group ticket and hospitality packages

  • Make cold calls from lists provided to sell group ticket packages; generate own leads through referrals, networking and effective research

  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events

  • Renew and grow existing group ticket base

  • Create group theme nights and targeted group events to drive ticket sales

  • Sell full season and partial season packages to contribute to the overall ticket revenue

  • Attend outside events with the purpose of group ticket packages

  • Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Contact past customers in order to generate new sales

  • Effectively handle incoming sales calls from prospective customers for all ticket sales products

  • Meet or exceed assigned sales goals for all ticket products

  • Work events and games as assigned to support ticket sales efforts and promotional initiatives

  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications

  • Ability to meet tight deadlines and work well under pressure.

  • Strong organizational skills, time management skills and attention to detail required.

  • Strong verbal and written communication skills

  • Ability to prioritize and manage multiple tasks/projects

  • Ability to work independently without supervision, be self-directed and demonstrate initiative

  • Ability to take direction without follow up

  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

  • Exhibit good judgment and decision-making skills.

  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.  Familiar with Outbox a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?


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Sales, Service, & Marketing: Database Marketing/Analytics
Email Marketing Manager - LA Clippers (Los Angeles, CA)

POSITION SUMMARY 
The LA Clippers are looking for a dynamic Email Marketing Manager to join our Digital team. The Email Marketing Manager will develop a comprehensive e-mail strategy and own end-to-end campaign management of marketing programs from pre-production to development, execution and reporting. This includes ownership of the setup, maintenance and oversight of new, reoccurring and triggered campaigns. The role will work with cross-functional business partners to grow the Clippers fan base, boost fan engagement and increase lifetime value.

Can you answer YES to these questions?

  • Do you have ideas how to make Clippers marketing emails required reading?
  • Do you want to have a voice in transforming the Clippers’ digital content organization into a premium, revenue-driving business?
  • Do you want to have an immediate impact increasing LA Clippers fans’ appetite for digital content?
  • Do you have a real-time pulse of best practices for email marketing?
  • Do you enjoy using meaningful data to inform strategy and planning?
  • Do you have a natural inclination to push the envelope and test new marketing ideas that drive growth?
  • Do you enjoy working with cross-functional partners to find solutions that deliver aggressive business goals?

This position requires most of the “typical” email marketing duties but the job is anything but typical. There will be a high degree of cross-functional interdependency, strategic collaboration and creative problem solving to positively impact brand- and revenue-related LA Clippers business areas.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Develop and execute email campaigns that drive revenue growth across our brand through retention, cross-sell and up-sell.
  • Utilize segmentation and personalization tactics to drive fan-centric email engagement campaigns.
  • Drive email list growth strategies and execution across multiple channels, serving as email acquisition authority across the organization.
  • Prioritize emails based on revenue potential and overall corporate strategy.
  • Work with cross-functional teams across Ticketing, Partnerships, Digital and Marketing to keep key stakeholders informed and tracking toward individual handoff dates to ensure that campaign deadlines are met.
  • Proof and QA all email campaigns to ensure flawless execution.
  • Design and execute tests that support key hypotheses and deliver actionable learnings that contribute to business growth.
  • Oversee effective customer segmentation and persuasive creative and offers driven by customer insight and email best practices.
  • Manage creation, scheduling and deployment of all email campaigns including external vendor relationships related to CRM, consumer marketing and database management. Manage data hygiene for consumer databases (KORE, Microsoft Dynamics, Umbel).)
  • Analyze data from email marketing programs to develop internal best practices.
  • Deliver strong focus on user experience and customer purchase flows.
  • Manage our email marketing calendar and process workflow – including QA, segmentation, sending and analysis for all marketing campaigns and automated triggered events.
  • Design and execute A/B tests to improve campaign performance and optimization for key traffic and revenue drivers - including open rate, CTR, conversion and revenue.
  • Collaborate cross-functionally to ensure data collection & fan engagement are included in all programs across LA Clippers enterprise
  • Conduct frequent analysis of competitor programs, best practices and emerging trends that inform our marketing strategies related to fan segmentation, top fans, reduction of unsubscribes and reactivating dormant fans.

CHARACTERISTICS / QUALIFICATIONS

  • 3+ years of Email Marketing experience
  • Expert knowledge of email best practices including targeted lists, subject lines, messaging, journey building, personalization and deliverability.
  • Experience with CRM / DMP’s required.
  • Experience building business requirements for list segmentation, work flows and triggered events within an ESP.
  • Understanding of A/B and multivariate testing methodologies – especially in an ecommerce environment
  • Strong analytic skills, including experience with quantitative test design, customer segmentation, tracking results and interpreting key learnings 
  • Ability to pull key insights from performance data and build campaign strategy recommendations based on that data.
  • Experience with web analytics (Google Analytics, Omniture or similar).
  • Experience with ESPs; Mail Chimp, Constant Contact, Fan Interactive and Bronto a plus.
  • Understanding of effective user experience strategies 
  • Understanding of necessary HTML, Flash and CSS.
  • Superior organization, project management skills and hyper-meticulous attention to detail.
  • Excellent problem-solving skills; self-starter with excellent teamwork and communication skills, both written and verbal. 
  • Work well in fast paced, team-oriented environment


EQUAL OPPORTUNITY STATEMENT
The LA Clippers are an equal opportunity employer. It is the Clipper’s desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment.


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Sales, Service, & Marketing: Digital/New Media Sales
Social Media Manager - LA Clippers (Los Angeles, CA)

SUMMARY 

The LA Clippers are looking for a dynamic Social Media Manager to join our Digital Media team.  The Social Media Manager will be responsible for the planning, alignment, management, and execution of all campaigns across the LA Clippers social media platforms.  Essential to the position is the ability to ideate around short and long form content, grow and engage domestic and international audiences and execute digital strategies while maintaining brand integrity and consistency.

Can you answer YES to these questions?

• Are you an individual who wants to craft content and drive engagement?

• Are you someone that spends 24/7 on social media?

• Are you passionate about consuming, commenting, sharing and giving original thought?

• Are you challenged by the thought of growing a highly-engaged audience through innovation?

• Do you love working cross functionally and collaborating with business partners?

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Responsible for managing editorial calendar and growing the Clippers’ social media presence through Facebook, Instagram, Twitter, SnapChat and other digital and social platforms.

• Suggests and implements new features and technologies to develop brand awareness, like promotions, contests and competitions.

• Manages Global Social Media Coordinator day-to-day to advise on best practices and strategies for international growth.

• Reports updates on team progress to goals, digital benchmarks and critical metrics to leadership team.

• Assists in the ideation and production of digital content for Clippers’ social channels.

• Creates and grows relationships with social platforms, third party partners and key influencers.

• Supports the content creation and execution of content publishing for LA Clipper dance team, mascot and other team-related presence.

• Reports on current technologies and trends in social media, design tools and applications.

• Assists with digital goal setting, paid media campaigns, lead-gen and monetization strategy.

• Attends and covers necessary Clippers’ events, community initiatives and other events as determined.

• Utilizes native social analytics and third-party toolsets to educate marketing initiatives and devise better content development.

• Liaises with third-party vendors and creative agencies to execute large scale, global digital activations.

• Perform special projects and other duties as assigned.

CHARACTERISTICS / QUALIFICATIONS

• Bachelor’s degree required in Marketing or relevant.

• At least 2-3 years’ experience in digital, marketing or content role preferred.

• Experience with social media tools for business, including those offered by the major platforms and third parties.

• Familiarity with paid social media buying and optimization preferred.

• Willingness and ability to work nights, weekends and holidays as needed.

• Demonstrated dedication with the ability to oversee projects from origin through execution.

• Willingness to learn and should be able to flourish in a high growth, dynamic environment.

• Effective communication skills, both oral and written.

• Self-starter and entrepreneurial spirit with hands-on approach towards business.

EQUAL OPPORTUNITY STATEMENT

The LA Clippers are an equal opportunity employer. It is the Clipper’s desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment.


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Sales, Service, & Marketing: Database Marketing/Analytics
Digital Sales & Database Manager - LA Clippers (Los Angeles, CA)

Job Summary

The Digital Sales & Database Manager works closely with the Tickets Sales and Service teams to ensure data standards are met and sales campaigns executed successfully. You will be responsible for handling and maintaining our KORE/AXS databases, CRM, and data relationships with third party vendors, such as Fan Interactive Marketing. You coordinate the development, utilization, and maintenance of data in accordance with the Ticket Sales and Service needs and objectives of the organization. You interpret customer correspondence to increase customer satisfaction and overall quality control of the LA Clippers and are responsible for supporting all digital ticket sales, database sales and analyst activities within the department to assure consistent customer service and sales objectives are met while maintaining the brand standards of the LA Clippers.

Principal Duties and Responsibilities

  • Assume responsibility for management of data in our Ticket Sales & Service databases.
  • Serve as primary point of contact for Clippers Sales prospect and customer database, identifying opportunities to improve marketing systems and data management.
  • Support sales automation efforts by maintaining our CRM database, ensuring its accuracy, health and completeness; help to create integration points and automate wherever possible.
  • Help in the execution, management and analysis of e-mail sales and direct mail sales campaigns. Includes coordinating with various sales teams to achieve Ticket Sales goals: Full/Half Season Tickets, Partial Plans, Group, and Event suite ticket revenue.
  • Assist management with Club CRM guidelines to effectively coordinate strategy for customer interactions, sales prospecting, and long term customer retention.
  • Effectively update, maintain, and provide training for staff on Microsoft Dynamics CRM/KORE.
  • Use all database systems to remain constantly up to date on all digital ticket sales.
  • Build and assist in developing and implementing thorough social media selling campaigns.
  • Coordinate and implement overall email sales activity, including preparing email campaigns and management of lists designed to generate ticket revenue and drive traffic to team’s online properties.
  • Identify opportunities and implement actions to bolster data capture efforts, grow the team’s email and mobile database (via traditional collection methods, relevant list purchases and data acquisition) and improve email campaign open/click-thru rates.
  • Provide the Ticket Sales and Service teams with qualified sales lead lists, marketing and customer demographic information, and patron and transactional analysis.
  • Manage list generation and targeting of Season Ticket Holder retention, future venue seating priority, ticket sales leads, among others.
  • Provide campaign and promotional recaps generated from the analysis of overall ticket sales, sales channels, and other variable factors .
  • Coordinating digital sales campaigns with internal departments and 3rd party sellers.
  • Work with ticket operations to assure timely delivery of tickets, proper billing and follow up year round.
  • Work with sales managers to have timely and accurate information about all current sales campaigns and general service information including current and new packages, upcoming events, etc.
  • Work with Sales and Service and database teams to execute, schedule prospecting and reports on Sales and Service team call and digital campaigns.
  • Coordinate all customer “thank you” activities (e-mails, letters, helping reps with new account list to send notes to).
  • Develop a customer inquiry tracking system to understand types of inquiries and assure proper follow up is happening.
  • Develop and run a lead scoring system so the most qualified leads are prioritized and assigned appropriately.
  • Volunteer efforts for other departments.
  • Special projects as assigned by management.
  • Special sales efforts as assigned by management.
  • May be required to work varying schedules to reflect the business needs of the company including working game nights.

Characteristics / Qualifications

  • Bachelor’s Degree in Marketing, Statistics or Sports Business, Administration, Management, communications with additional corresponding experience.
  • 3+ years recent hands-on experience with database management in Microsoft Dynamics and KORE CRM database.
  • Knowledge and/or experience with Ticketing System Software (AXS).
  • Ability to exercise independent ideas to evolve database projects and functions.
  • Experience in database sales, CRM or customer service a plus.
  • Experience in sports & entertainment or hospitality industry preferred.
  • Experience with Microsoft Office.
  • Working knowledge of HTML and Adobe Photoshop a plus.
  • Ability to use and pick up on complex computer programs.
  • Ability to provide sales reports and contact status back to management on a daily and weekly basis.
  • A self-starter, with real drive and initiative to succeed and develop a career in the sports and entertainment industry.
  • Assertive, persistence and results oriented.
  • While looking to succeed personally, support team environment and adhere to departmental guidelines.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to consistently re-prioritize based on department needs.
  • Demonstrated dedication with the ability to oversee projects from origin through execution.
  • Willingness to learn and should be able to flourish in a high growth, dynamic environment.
  • Effective communication skills, both oral and written.
  • Self-starter and entrepreneurial spirit with hands-on approach towards business.

Personal Traits

On a personal level, you will be a real teammate who can successfully work in a rapidly changing environment where excellence is rewarded. You bring a creative spark and fresh thinking to the team. You are an upbeat, charismatic contributor that possesses very strong communications and interpersonal skills. You are not only performance and deadline driven, but will possess a strong strategic sense, as well as a “can do” attitude.

You demonstrate flexibility and resourcefulness, as well as rapidly establish credibility both within, and outside of, the organization and exhibit your greatest effectiveness as a member of the team and the organization. Most importantly, you are ethical and have an unquestioned level of personal and professional integrity.

 

Equal Opportunity Statement

The LA Clippers are an equal opportunity employer. It is the Clipper’s desire and intent that all employees enjoy a professional business working environment that is free from discrimination and harassment.


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Executive - Los Angeles Clippers (Los Angeles, CA)

POSITION OVERVIEW

The LA Clippers are seeking hard working, positive, and passionate individuals that are committed to becoming an industry sales leader. This individual will go through a career growth oriented, sports sales development program. At the culmination of the program, this system will allow top performing sales reps internal and external opportunities to advance their sports careers.  The in depth 9 month training program will focus on growing one’s professional skill set as a full menu sales professional.

All Inside Sales Executives will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.  The position pays hourly wages + Commission and Bonus Opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsibilities include but are not limited to the following:

• Responsible for the sale of new full season tickets, partial season ticket plans, group tickets, premium seating, and single game event suites
• Minimum 125 outbound phone calls daily
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Set appointments, show seats, give arena tours
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• Variable length training program
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES - (To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to attend all home games (evenings and weekend hours and possibly holidays)
• Open to learning and taking constructive criticism
• Desire to be a sales industry leader
• Ability to present sales material to potential clients

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience? Yes/ No
2. Do you have access to local housing if you are relocating?
3. Why do you want to work in the sports industry?
4. What makes you stand out from your peers?
5. Please tell us one interesting thing about yourself and how you will use it to be a sales leader.


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Sales, Service, & Marketing: Marketing
Marketing/Social Media Coordinator - Los Angeles Sparks (Los Angeles, CA)

Marketing/Social Media Coordinator:

Key Areas of Responsibility

  • Execute day-to-day social media initiatives; including posting content and developing strategies to improve user engagement and drive action across all major channels – Facebook, Twitter, Instagram, Snapchat, Google+, etc.
  • Create and maintain a social media calendar for short-term viral initiatives and long-term brand campaigns.
  • Drive revenue via social media platforms (ticket sales, merchandise sales and sponsorship)
  • Create graphics, images and short videos for social media posts.
  • Work with multiple departments to support the brand and varied timely initiatives on social media.
  • Initiate and coordinate the implementation of all advertising and promotional campaigns as it pertains to driving ticket revenue.
  • Compile and analyze previous seasons' single game promotions, sales efforts and develop strategies for new promotions and more effective ways to market and reach targeted audiences.
  • Manage and maintain the monitoring and analytics systems to track social media engagement and results, and create social media reports for Management.
  • Create and monitor effective benchmarks for measuring the impact of social media programs. Analyze, review and report on effectiveness of campaigns in an effort to maximize results.
  • Utilize league and team generated research to enhance marketing efficiencies.
  • Ensure all departments are aware of promotions and marketing campaigns.
  • With public relations department, devise ways to increase player branding in the market and lead the team effort around social media and viral marketing opportunities.
  • Attend and coordinate all internal arena events as well as all external events as per each individual campaign and initiative.
  • Assist with the implementation of community initiatives and team functions that may include planning, logistics and communication with internal departments as needed.
  • Coordinate and obtain all WNBA guidelines and approvals for team branding and marketing programs.
  • Monitor trends in Social Media tools, applications, channels, design and strategy.
  • Intermediate skills/knowledge of video production and editing.

Qualifications:

  • Bachelor’s Degree (B.A.) from a four-year college or university.
  • Twelve months to two years related experience and/or training; or equivalent combination of education and experience.
  • Must have a solid understanding of social media including experience using all current relevant platforms in the industry.
  • Must also have strong copy-writing, editing skills, and web usability knowledge is preferred.
  • Must be able to work flexible hours including weekends, evenings, and game nights as assigned.
  • Must be detail-oriented.
  • Results oriented with ability to work independently as well as in a team environment.
  • Strong interpersonal, verbal and written communication skills with the ability to effectively interact with team members.

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Sales, Service, & Marketing: Ticket Sales
Director, Ticket Sales & Service - Memphis Grizzlies (Memphis, TN)

Position Purpose

 

The Director, Ticket Sales & Service works closely with the Vice President, Sales & Service, Director of Premium Sales and Manager of Group Sales to develop strategic sales and marketing plans for the department to achieve targeted sales levels.  This position will oversee the administration and implementation of all new sales strategies, initiatives and programs for partial and full season ticketing products as well developing and implementing a retention plan for season ticket holders.  The Director will directly supervise, motivate and coach the ticket sales and client service account executives to achieve sales goals. 

Essential Duties & Responsibilities

 

Strategic Planning & Implementation

 

  • Works closely with the Vice President to develop strategic sales and marketing plans to achieve targeted sales and renewal levels.
  • Continue to improve and implement MVP Loyalty Program to increase renewal rate
  • Oversee the administration and implementation of all sales strategies, initiatives, programs and tracking systems.
  • Assist in the development of department group and premium sales strategies.
  • Assist in the development of non-grizzlies event sales strategy
  • Create and cultivate a culture of accountability

Staff Management & Development

  • Manage, coach, and motivate ticket sales account executives.
  • Create ongoing training program for account executives
  • Facilitate and lead discussions during regular sales meetings.
  • Manage and develop co-operative and strong working relationships with other departments including marketing, corporate partnerships and community investment.

Sales & Marketing

  • Leads, through personal sales and managing activities of staff.
  • Assists in areas relating to product enhancement and development.
  • Work with marketing department to create integrated sales and marketing campaigns for renewals, season ticket and partial plan sales.
  • Directs the development of sales and promotional materials in support of outside sales initiatives.
  • Work with CRM manager to implement on going CRM training/implementation
  • Other related duties as required.

 Skills, Experience & Abilities

Essential:

  • A minimum of three years managerial experience with proven ability to lead, coach, mentor and motivate a sales team.
  • A minimum of five years sales experience, with two - three years sports industry experience.
  • 4 year college degree.
  • Ability to develop and implement strategic, operational, and tactical business and marketing plans.
  • A sound business understanding with previous budgeting, forecasting, and planning experience.
  • A strong understanding of the professional sports business, including the products, service expectations, importance of media and community relations.
  • Excellent communication, interpersonal, and conflict resolution skills.  Must be a team builder and team player.  Must have the ability to relate professionally to all levels of staff, management, clientele, suppliers, and media.
  • Strong planning, organizational and administrative skills.
  • Proficiency with MS Word, Excel and Outlook
  • Ability to work evenings and weekends, as required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Director, Development - Memphis Grizzlies (Memphis, TN)

Position Purpose


The Director, Development will be responsible for (1) generating revenue through the development of marketing partnerships for the Memphis Grizzlies, and associated properties, including FedExForum, Grind City Media, Memphis Hustle (G League), and Grizz Gaming (NBA 2K League), (2) assisting in the creation and deployment of departmental revenue strategies, including but not limited to category attack, content development & monetization, regional & international approach, media deal optimization, etc. and (3) serving as leader and mentor for the partnership development and sales team, including team pipeline management, implementing best practice sales strategies, identifying growth opportunities for individual sellers, creating targeted individual development plans, etc.  This individual should possess high level business development experience and a proven track record driving revenue in the sports marketing, advertising, and/or events industries.  The Director, Development will work closely with other members of the Partnership Marketing team to meet and exceed personal and departmental revenue goals by identifying and researching key prospects, building a new business pipeline, and renewing/growing existing partnerships.  By focusing on clients’ marketing objectives, this individual will create high value multi-channel platforms that are customized, relevant, integrated, and flexible, and serve to affect the behaviors and perceptions of clients’ target markets, yielding measurable results.  Additional responsibilities will include assisting in the activation of marketing partner initiatives, as well as the evaluation of program efficacy.

Essential Duties & Responsibilities

  • Develop marketing partnerships for the Memphis Grizzlies and associated properties, including FedExForum, Grind City Media, Memphis Hustle (G League), and Grizz Gaming (NBA 2K League)
  • Meet and exceed personal revenue goals through the acquisition of new business and growth of renewal business while managing overall departmental revenue generation
  • Assist in the creation and deployment of departmental revenue strategies, including but not limited to category attack, content development & monetization, regional & international approach, media deals, etc.
  • Serve as leader and mentor for the partnership development and sales team, including team pipeline management, implementing best practice sales strategies, identifying growth opportunities for individual sellers, creating targeted individual development plans, etc. 
  • Manage all phases of the business development process (identification, research, outreach, discovery, ideation, proposal, negotiation, execution, activation, measurement, and renewal) as a team leader
  • Provide direction in the use of the department CRM system, including implementation of best practice principles to drive business from the system
  • Identify potential partners within assigned business categories and maintain prospect pipeline
  • Construct creative, customized, and comprehensive proposals that deliver on a potential partner’s marketing objectives and make a compelling value proposition
  • Collaborate across internal departments (including but not limited to marketing, community engagement, ticket sales, arena operations, etc.) for ideation and concepting, creating multi-channel platforms
  • Function as a primary point of contact for prospective and existing partners
  • Act as host to visiting marketing partners at a variety of events
  • Maintain office organization and other duties as assigned

Required Skills, Experience & Abilities

  • Bachelor’s degree in marketing, advertising, or related discipline and/or significant work experience in the sports marketing, advertising, and/or events industries
  • At least five (5) years of experience with proven track record of meeting and exceeding revenue goals by creating and delivering unique, tailored marketing partnership packages
  • Demonstrated organizational and logistics management capabilities; personnel management skills preferred
  • Experience using CRM and MS Office software; graphic design software (i.e., Photoshop) capability a plus
  • Capacity to work a varied schedule to include evenings, weekends, and holidays as needed, as well as multi-task in a fast-paced environment and willingness to travel
  • ·Excellent communication skills (oral and written) and relationship-building abilities, and attention to detail
  • Tremendous teamwork and collaborative spirit, coupled with the ability to work independently
  • Endlessly positive attitude, openness to learning, superior work ethic, enthusiastic mindset, and self-starter mentality

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. How many years of experience do you possess?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Operations
Box Office Manager, Ticket Operations - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Box Office Manager will manage day-to-day operations of the Box Office relating to Memphis Grizzlies Basketball Games, Concerts, Family Shows and University of Memphis Basketball Games. Primary responsibilities include but are not limited to the creation and management of non-Grizzlies event manifests, main liaison with Arena Operations Staff, Show Promoters and Ticketmaster support staff, event settlements, daily box office settlements and staff training. The Box Office Manager will report directly to the VP, Ticket Operations.

Essential Duties & Responsibilities

  • Builds and manages all Concert/Family Show events on Ticketmaster Host ticketing system
  • Manages all daily Box Office internal controls
  • Works directly with show promoters from event build through show settlement. Must respond to promoter requests.
  • Works directly with Ticketmaster representative in implementing updates or system revisions and ensuring system efficiency and event accuracy throughout course of each event.
  • Manages all event inventory
  • Prepares daily Box Office settlement reports for Finance Department
  • Manages all Customer Service issues and responds promptly to customer needs or requests
  • Responsible for staff training of 25 part-time staff members as well as providing training updates to full time Box Office Staff
  • Assists Booking Director in scaling of concert and family show manifests
  • Manages daily bank used for window sales and orders cash per show request
  • Prepares banks for window sales staff
  • Provides daily event sales reports
  • Manage scheduling of full and part time staff for all Events, Grizzlies and Tigers games
  • Manage Will-Call and take active steps in reducing will call volume and event day issues
  • Must be proactive in discovering, learning and implementing the latest system technologies including mobile and paperless ticket distribution
  • Process all internal ticket requests
  • Other duties as assigned

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Client Relations/Customer Service
Account Executive, Client Services - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Account Executive, Client Service is responsible for all retention and revenue goals associated within their assigned account base of MVP season ticket holders.  They will focus on creating relationships with their customer base while providing proactive customer service and generating new business revenue through referrals, upgrades and sales of additional products.  
 

Essential Duties & Responsibilities

  • Meet and exceed all yearly renewal, revenue and fan satisfaction goals
  • Provide world class customer service to our MVP season ticket holders
  • Generate new revenue through referrals, upgrades, and sales of additional ticket products to assigned account base.
  • Understand, at individual levels, the changing needs, demographics and wants of assigned account base
  • Build strong relationships with assigned account base through proactive communication, including seat visits, phone calls, emails and other communication channels
  • Make a minimum of fifty outbound calls per day
  • Maintain up-to-date knowledge and effectively communicate all team happenings, events, and MVP season ticket holder benefits relevant to assigned account base
  • Be proactive, respond and resolve all customer complaints, requests, and inquiries from assigned account base
  • Handle difficult fans and situations in a calm and professional manner
  • Meet and exceed assigned service levels and standards
  • Ensure MVP season ticket holder information and data are accurate and complete for assigned accounts and documented in archtics
  • Assist in developing and delivering customized programs, events, and benefits to drive loyalty within our season ticket holder base
  • Provide regular reporting information on renewal intent, ticket usage and other service related initiatives
  • Assist in planning and execution of all MVP Special Events
  • Work all Grizzlies home games as well as other select sales and service events and other FedExForum events.

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s Degree in Sales, Marketing or similar major;
  • A minimum of two years customer service and account management experience, accompanied by a strong commitment to proven sales results and customer service;
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization
  • Sound communication and presentation skills (i.e. interpersonal, verbal, written, sales) with the confidence and ability to deliver persuasive presentations
  • Consummate team player
  • Ability to multi-task, problem solve, and show attention to detail
  • Solid time management skills
  • Proficiency with MS Word, Excel and Outlook
  • Must be able to work evenings and weekends, as required
  • Basic knowledge of Archtics and Ticket Master and CRM

Preferred

  • Knowledge and passion for NBA basketball

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Game Operations/Presentation
Coordinator, Promotions & Live Entertainment – G League / eSports - Memphis Grizzlies (Memphis, TN)

Position Purpose         

The Coordinator of Promotions and Live Entertainment will oversee the development and execution of all Memphis Hustle games and events with the goal of creating a unique, entertaining and fan-friendly event experience.  This person is also responsible for the implementation and management of all cross-platform promotions in support of Memphis Hustle ticket sales and service, marketing partnerships and more, along with events and promotions surround the new eSports NBA2K venture, consistent with the Grizzlies and G League brands.

Essential Duties & Responsibilities

Live Entertainment / Game Presentation

  • Oversee all elements of game operations.  Manage game day event staff including PA announcer, dance team, mascot, sound operator, on-court entertainment, video operators, etc.  Serve as primary game day producer for all Memphis Hustle home games.
  • Book talent/acts for halftimes, timeouts, pre- and post game.  Work with local promoters/talent agencies to identify unique and appropriate talent.  Administer all entertainer contracts.
  • Devise new and creative in-game and in-arena entertainment, including on-court promotions, video pieces, fan interactive elements, mascot skits, etc.
  • Work in conjunction with marketing partnership, brand, ticketing, communications and broadcast departments to ensure all elements and promotions are fulfilled.
  • Oversee game day event script and rundown.  Conduct production meetings.

Promotions & Events

  • Create and develop promotional calendar.  Manage the planning, development and execution of a marketing strategy to each promotional initiative.
  • Work with to create and implement in-game, out-of-arena, and media promotions for all G League & eSports events.
  • Administer premium program, including the selection, sourcing, pricing and distribution of all giveaway items.
  • Identify promotional partners and events consistent with the Memphis Hustle, eSports and Grizzlies brands.
  • Responsible for staffing and managing Street Team for games and events.

General

  • Collaborate with Brand and Content Marketing and Marketing Strategy to ensure all communication vehicles are consistent in look, tone, content and quality per brand standards.
  • Work closely with Ticket Sales and Services, Ticket Operations, Marketing Strategy, Brand, Content Marketing, Communications and Broadcast, and Partnership Marketing to maximize revenue generating opportunities and support ticket sales, ticket renewal, sponsorship and branding initiatives.
  • Work closely with all counterparts within the Grizzlies team, including but not limited to Live Entertainment, Promotions, Brand, Marketing Strategy, Digital, Broadcast, Marketing Partnership and others to ensure proper execution of all Memphis Hustle & eSports elements, programs and initiatives.
  • Manage departmental budget.
  • Other related duties as required.

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s degree in commerce, marketing, communications or other related field
  • A minimum of 2 to 3 years’ experience in live event production, marketing and promotions
  • Experience in developing and executing promotion and marketing plans, utilizing traditional and digital channels to drive revenue
  • Live broadcasting and post-production experience preferred
  • Ability to effectively manage dotted line/informal staff relationships
  • Expertise in event and project management
  • Strong oral and written communication skills
  • Proficiency with Microsoft Word, Excel and Outlook
  • Creative and imaginative thinker
  • A team player and detail oriented
  • Must be able to work evenings and weekends, as required
  • Position may require minimal travel

Preferred:

  • Knowledge and passion for NBA basketball

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Client Relations/Customer Service
Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)

Description of the Position: Serves as liaison between the American Airlines Arena guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, holidays, and weekends?
2. (Yes/No) Are you an internal candidate?


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Sales, Service, & Marketing: Marketing
Motion Graphics Designer / Animator (Part-Time) - Miami HEAT (Miami, FL)

Description of the Job: The Motion Graphics Designer / Animator is a part time position within the Creative department. This individual is responsible for producing and creating different forms of motion graphics, animations and visual effects in support of various HEAT Group and AmericanAirlines Arena brands, retail spaces, properties, venues and live events.

1.      Produce and create different forms of animations, motion graphics and visual effects for various types of displays, video formats, digital signage systems, broadcast, web and social media platforms; including HEATv, Fox Sports, heat.com, aaarena.com MiamiMediaMesh, Ad Blaster, Ziris Canvas monitor walls, Projection walls, Way-finding, Fascia ribbons and other forms of LEDs.

2.      Conceptualize, design and transform ideas and scripts into clear, fluid, highly effective pieces of visual communications such as animated logos & titles, show opens, advertising, sports broadcasting packages, promos, etc.

3.      Produce and create motion graphics and animations that effectively promote upcoming events, and utilize all available technologies to greatly enhance the theme and production value of such events.

4.      Design and create graphic elements for use in support of other departments, including Basketball Operations, Broadcasting, Marketing, Web, Social, Retail and Ticket Sales.

5.      Assist in the Pre and Post-production for all related photo and video shoots.

6.      Assist in the creation, production, programming and scheduling of all HEAT Group's and AmericanAirlines Arena’s contractual commitments for internal & external advertising content.

Bachelor’s Degree (B.A.) or Industry Equivalent in Computer Graphics Motion Design and/or Animation. 3 to 5 years' experience creating professional level motion graphics, animations and/or visual effects. Must be proficient in Adobe After Effects, Premiere, Illustrator and Photoshop; strong general knowledge of Cinema 4D is a major plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Marketing
Motion Graphics Designer / Animator (Full-Time) - Miami HEAT (Miami, FL)

Description of the Job: The Motion Graphics Designer / Animator is a full time position within the Creative department. This individual is responsible for producing and creating different forms of motion graphics, animations and visual effects in support of various HEAT Group and AmericanAirlines Arena brands, retail spaces, properties, venues and live events.

1.      Produce and create different forms of animations, motion graphics and visual effects for various types of displays, video formats, digital signage systems, broadcast, web and social media platforms; including HEATv, Fox Sports, heat.com, aaarena.com MiamiMediaMesh, Ad Blaster, Ziris Canvas monitor walls, Projection walls, Way-finding, Fascia ribbons and other forms of LEDs.

2.      Conceptualize, design and transform ideas and scripts into clear, fluid, highly effective pieces of visual communications such as animated logos & titles, show opens, advertising, sports broadcasting packages, promos, etc.

3.      Produce and create motion graphics and animations that effectively promote upcoming events, and utilize all available technologies to greatly enhance the theme and production value of such events.

4.      Design and create graphic elements for use in support of other departments, including Basketball Operations, Broadcasting, Marketing, Web, Social, Retail and Ticket Sales.

5.      Assist in the Pre and Post-production for all related photo and video shoots.

6.      Assist in the creation, production, programming and scheduling of all HEAT Group's and AmericanAirlines Arena’s contractual commitments for internal & external advertising content.

Bachelor’s Degree (B.A.) or Industry Equivalent in Computer Graphics Motion Design and/or Animation. 3 to 5 years' experience creating professional level motion graphics, animations and/or visual effects. Must be proficient in Adobe After Effects, Premiere, Illustrator and Photoshop; strong general knowledge of Cinema 4D is a major plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Responsible for selling Miami HEAT season tickets, partial plans, tickets for kids, holiday plans, and premium seats through face to face meetings and outbound phone calls. Build loyal ticket sales partnerships and maximize ticket sales revenue opportunities. Log daily call notes through our smartsell database. Work extended and/or irregular hours including nights, weekends and holidays as needed. Work our sales table during Miami HEAT games and outside events. Responsible for reaching a monthly ticket sales revenue goal each month to stay on pace to exceed phase/ yearly 2016-2017 ticket sales revenue goals. Associate degree from a two year college or technical school; Six months to one year related experience and or training .Excellent communication skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is prefered, but not required. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Ticket Sales
Account Manager, Group Sales- Full Time - Miami HEAT (Miami, FL)

Description of the Position: This position is responsible with the selling of group tickets, Xfinity East Plaza neighborhoods, HEAT events in 601, and AmericanAirlines Arena events. Associate Degree from a two year college or technical school; Six months to one year related experience and/or training. Excellent communication skills, professional selling skills and previous ticket sales experience required. Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Description of the Position: Sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?
2. (Yes/No)Can you work on nights, weekends and holidays?
3. (Yes/No) Are you an internal candidate?


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative- Full Time Temporary - Miami HEAT (Miami, FL)

Description of the Job: Ticket Sales representatives are responsible for selling season tickets, partial plans, Tickets holiday plans, and group tickets. Responsibilities include: Prospect new sales opportunities through the sale of season tickets, partial plans, holiday plans, and group tickets. Generate new sales through telemarketing 60 calls a day.  Generate new sales by setting at least 8 outside appointments a week. Generate new sales through the use of LinkedIn and Sales Navigator. Must be eager and willing to work with other team members on our staff.  Develop and maintain call logs on a daily, weekly, and monthly basis. Work with Ticket Sales Representative Manager to establish monthly and annual goals. Develop and implement tracking system for each account. Maintain Smartsell database for communicating with contacts, including mailing lists, fax numbers and e-mail. Disseminate all pertinent information to responsible parties within the HEAT Group and other partners.Work on special projects that multi-task across various departments. Build loyalty and develop strong relationships with new and current customers. Work extended and/or irregular hours including nights, weekends and holidays as needed. Attend NBA, and AmericanAirlines Arena events as scheduled. Assist other departments as necessary.

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Excellent communications skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is preferred, but is not required.      

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Box Office Ticket Seller
Ticket Office Associate - Milwaukee Bucks (Milwaukee, WI)

Position Description:

The Ticket office Associate Role will report to the Director of Ticket Operations and will be responsible for a wide variety of responsibilities, including the full service and processing of all accounts that purchase Bucks ticket plans, internal and group sales orders for special events and walk-in customers. Core to this role is the ability to work independently on specific projects once general instructions are provided. In addition, those considered for this role should have a strong customer service background, exemplary communication skills and a general working knowledge of a ticket office. This role is also expected to maintain a safe and organized work environment, an exemplary record of attendance and to dress appropriately to meet departmental standards.

Major Responsibilities:

  • Assist in maintaining all ticket purchaser’s records using Ticketmaster Host and Archtics systems

  • Assist in mailings, invoices, promotional items and all related materials

  • Assist in processing and distributing tickets for all Bucks and special events; Season/partial seasons, mini-packs, groups, public sales when needed

  • Support ticket sales staff for single game ticket orders, exchanges, ticket bank, etc.

  • Support the Box Office Manager with the supervision of all part-time box office staff

  • Assist with answering inbound phone inquiries from the general line as necessary

  • Other reasonable duties as assigned including but not limited to:

    • Work Will-Call/Front Counter for events, including weekends and evenings as necessary to ensure tasks are completed in a timely manner

Qualifications:

  • High proficiency in both written and verbal communications.
  • Excellent relationship building and interpersonal skills.
  • Strong time management and organizational skills.
  • Strong work ethic and high personal accountability.
  • Ability to be flexible, prioritize and manage multiple tasks/projects.
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays.
  • Ability to work well under pressure.

Education and Experience:

  • Bachelor’s Degree required

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Sales, Service, & Marketing: Premium/Suite Service
Account Service Executive - Milwaukee Bucks (Milwaukee, WI)

The Account Service Executive will report to the Service and Retention Manager and be responsible for maximizing revenue with a focused approach on growing and managing Bucks MVP accounts, prospecting new sales, and providing the highest level of customer service to our client base. Core to this role is the ability to grow and manage large numbers of accounts, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. This role will be compensated for renewal, new plan, group and suite sales.

Specific Duties and Responsibilities:

  • Maintain full menu working knowledge of all season ticket plan (renewal and new), group and suite products to sell when applicable
  • Manage renewal/sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
  • Exceed sales and retention goals
  • High Proficiency in both written and verbal communications (public speaking and presentation)
  • Excellent relationship building and interpersonal skills
  • Assertive, persistent and results-oriented approach
  • Strong time-management organization and analytical skills
  • Strong work ethic with high personal accountability, business ethics and morals
  • Ability to be flexible, prioritize and manage multiple tasks/projects
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays
  • Ability to work well under pressure
  • Ability to coordinate multiple events and exceed customers’ expectations
  • Proficient in Microsoft Office Applications
  • Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred
  • Proven track record in sales/service experience in sales or related field
  • Bilingual is preferred

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Sales, Service, & Marketing: Premium/Suite Service
Premium Services Accounts Manager - Milwaukee Bucks (Milwaukee, WI)

The Premium Account Manager will report to the Premium Service Manager and be responsible for maximizing premium revenue with a focused approach on growing and managing Bucks premium, suite and loft accounts, seeking our referrals, prospecting new sales, and providing the highest level of customer service to our premium client base. Core to this role is the ability to grow and manage large numbers of accounts, build relationships over multiple year contracts and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. This role will be compensated for renewal, new plan, group and suite/loft sales.

Specific Duties and Responsibilities:

  • Maintain full menu working knowledge of all premium products, season ticket plans (renewal and new), group and suite products to sell when applicable
  • Manage renewal/sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
  • Work in concert with the Premium sales team to drive business and renew leased premium business.
  • Exceed sales and retention goals
  • High Proficiency in both written and verbal communications (public speaking and presentation)
  • Excellent relationship building and interpersonal skills
  • Assertive, persistent and results-oriented approach
  • Strong time-management organization and analytical skills
  • Strong work ethic with high personal accountability, business ethics and morals
  • Ability to be flexible, prioritize and manage multiple tasks/projects
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays
  • Ability to work well under pressure
  • Ability to coordinate multiple events and exceed customers’ expectations
  • Proficient in Microsoft Office Applications
  • Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred

Qualification Requirements:

  • Proven track record in sales/service experience in sales or related field; experience in retaining business clients

  • Bilingual is preferred


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Sales, Service, & Marketing: Ticket Sales
Service and Retention Manager - Milwaukee Bucks (Milwaukee, WI)

The primary objective of the position is to maintain and grow the member lifetime value through improved satisfaction, retention, and the development and execution of the annual renewal and customer service strategy for the Bucks Membership platform.

This role is responsible for conceptualizing and managing a diverse range of client retention strategies, experiences, and initiatives. This includes idea generation, preparing and presenting proposals, overseeing the production of marketing materials, and championing a successful team environment.

Position Responsibilities:

  • Develop and maintain the Bucks Membership platform and benefits. This includes working with internal and external partners to generate and fulfill experiences that to enhance the membership experience. Ensure all benefits are compliant to budgetary standards. Work with Marketing, Box Office and Operations to have a client focused attitude towards fulfillment of fan experience.
  • Develop an integrated sales and service approach with the member base.  Establish areas of overlap and create efficiencies that will generate increased revenue. Work with the leadership team to maximize revenue opportunities and establish prospecting and current client strategies. 
  • Design, implement, and manage a comprehensive and proactive development plan focused on retaining, expanding and enhancing member commitments.
  • Ability to develop and maintain relationships with multiple members.
  • Manages selling and contracts that include cross selling, upselling, customer retention, and closing. Manages relationships, sales cycles, sales forecasting.
  • Responsible for reaching and exceeding financial goals in one or more key client retention categories: renewals, early extensions, upgrades, and additional ticket sales. 
  • Oversee Season Membership Account Managers and ensure team is working towards common service, retention and new sales goals.  Manage ongoing job performance and grow the team members professionally and personally. 
  •   Other duties as assigned.

Qualification Requirements:

This position requires a seasoned professional with energy, passion, entrepreneurial spirit and the following:

  • Bachelor’s degree from an accredited four-year college or university preferred.

  • Minimum of 3 years of sports customer service, hospitality or sales experience.

  • Assertive, persistent and results-oriented approach

  • Strong time-management organization and analytical skills

  • Strong work ethic with high personal accountability, business ethics and morals

  • Able to meet tight deadlines and work effectively in a high-pressure environment.

  • Ability to analyze problems involving many variables.

  • Proficient in Microsoft Office Applications

  • Excellent relationship building and interpersonal skills

  • High Proficiency in both written and verbal communications (public speaking and presentation)

  • Ability to coordinate multiple events and exceed customers’ expectations

  • Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred

  • Must be able to work evenings, weekends and holidays.


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Sales, Service, & Marketing: Digital/New Media Sales
Interactive Designer-Developer Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Interactive Designer-Developer Associate

Department: Digital Media

Reports to: Digital Developer

FLSA Status: Full-Time/Temporary/Non-exempt

Date Modified: 11/8/2017

Position Summary/Objective: The individuals in this role will be a critical part of the marketing and communication team, supporting the organization through all web properties of Timberwolves.com and Lynxbasketball.com. Individuals in this role will assist from the site map and design phase all the way to the development stage as well as completing daily maintenance on the web properties for the organization.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Maintain all web properties daily and assist in keeping content as up to date as possible. 
  2. Create visual appeal for all social media outlets, as well as daily content.
  3. Develop new web properties essential to the needs of the organization from start to finish including the planning and processing stages.
  4. Work with all departments on digital presence, including support of Corporate Partnerships and Marketing efforts.
  5. Develop and research new strategies and technology to support web traffic and analytics.
  6. Execute marketing and sales strategies seamlessly through the web properties.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Experience working with HTML5, CSS, JavaScript, jQuery, Adobe Creative Cloud and/or Creative Suite (Photoshop, Illustrator, Dreamweaver, After Effects, etc.).
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.

Experience: Minimum two (2) years of design and development experience required. 

Education: Bachelor’s degree or equivalent combination of education and experience preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of the professional sports industry is preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff will work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes or other items weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Do you have at least two years of design and development experience?


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Sales, Service, & Marketing: Database Marketing/Analytics
Database & CRM Manager - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Database & CRM Manager

Department: Business Intelligence

Reports to: Vice President of Business Intelligence

FLSA Status: Exempt

Date Modified: 10/4/2017

 

Position Summary/Objective:

The Database & CRM Manager leads the overall Database and CRM strategy to grow revenues and maximize the efficiency for the combined sales and marketing efforts. This position will be responsible for a number of initiatives including: strategy and quality control within the database, training for users and consulting with management, identifying and targeting customer populations for sales/marketing campaigns, collecting and analyzing customer data, driving customer acquisition, and enabling/tracking customer retention.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Responsible for the overall CRM strategy, including day-to-day management of the CRM database and data warehouse, data imports and exports, data hygiene, user management and campaign development
  2. Manage the development and documentation of business rules related to the input of data, lead management, sales processes, customer segmentation, customer communication, and others.
  3. Consult with Business Systems Analyst regarding additional processes and functionality needed within CRM, including automation, workflows and SQL scripts.
  4. Oversee the lead acquisition and nurturing strategy and process for efficiently routing prospects to sales staff. Partner with Analytics team to monitor sales activity and provide reporting on conversions and campaign metrics.
  5. Responsible for maintaining a best in class training curriculum for new and existing users and a process for the continual monitoring of data entry to ensure data hygiene and user compliance to established business processes.
  6. Continually source new data collection opportunities, engagement methods and facilitate the integration of necessary 3rd party data sources.
  7. Create customized CRM dashboards and views using Tableau
  8. Assist in the development of sales and marketing campaign strategies through an understanding of customer preferences exposed by available data.
  9. Support the integration of the CRM database with the Ticket system, the Marketing Automation program, the data warehouse and additional platforms.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook).
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks for the department
  6. Ability to lead a project team
  7. Proven problem solver with strong attention to detail

Experience

  1. 3+ years of experience with administering and developing a CRM platform, MS CRM is preferred
  2. 3+ years of experience with database design or managing the strategy of a database structure
  3. 3+ years of experience with writing queries in SQL, creating stored procedures, deduplication, audit and maintenance planning and database performance optimization

Education: Bachelor’s degree or equivalent experience required.

Specialized Knowledge, Licenses, etc.:

  1. Knowledge and experience with automated data import and export processes.
  2. Knowledge of Microsoft CRM or similar platform required.
  3. Experience with data warehouses, Redshift is preferred.
  4. Familiarity with marketing automation/lead nurturing platforms such as Eloqua, Exact Target or Marketo.

Supervisory Responsibility, if any: This position has supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please list your salary range preference.
3. Do you have at least three years of experience with administering and developing a CRM platform?


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Sales, Service, & Marketing: Marketing
Creative Projects Manager - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Creative Projects Manager

Department: Marketing

Reports to: Vice President of Marketing

Position Type: Full Time/Regular/Exempt

Date Modified: 9/26/2017

Position Summary/Objective: This position will directly support the Vice President of Marketing with oversight of all creative project requests within creative, digital, event marketing, broadcast, merchandise and live programming areas. This individual will serve as the point person on all tactical elements for creative marketing projects within the Timberwolves and Lynx organization.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Create, implement and maintain annual marketing calendar to provide all creative departments with concrete timelines on major campaigns and milestones.
  2. Work with Vice President of Marketing to establish and enforce internal job request processes, including managing the execution, delivery and archival on all projects within the internal project request system (InMotion).
  3. Enhance efficiency of project workflow from start to finish while communicating updates to all job requesters and ensuring final products are delivered on schedule and meet Timberwolves and Lynx brand standards.
  4. Manage variety of mid-sized-to-large projects including multi-platform and multi-department initiatives that require identification of resource allocation, project tasks, budget, and timeline.
  5. Oversee execution of project plans, development and delivery of all requests within the Marketing department, as well as coordination of direct marketing needs on Media and Production days.
  6. Manage department drives, server structure, as well as the review, editing, and sorting, and requests for all Timberwolves and Lynx photo/assets.
  7. Work with the Vice President of Marketing to execute annual brand audits and ensure project execution support both short-term and long-term company initiatives.
  8. Lead project status update meetings and communicate project details with Senior Leadership team as needed.
  9. In collaboration with the Vice President of Marketing, work with advertising and media agencies to identify creative needs, and delivery of elements.
  10. Manage 3rd party vendor relationships on all additional “resourced” projects.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal and written communication skills required.
  2. Strong computer skills, including Microsoft Office (Word, PowerPoint, Excel and Outlook) is strongly preferred.
  3. Ability to foster professional relationships across all levels of an organization.
  4. Ability to identify key individuals necessary for efficient project completion.
  5. Strong multi-tasking ability.
  6. Exceptional attention to detail and organizational skills preferred.
  7. Ability to work autonomously and as part of a team.

Experience: Minimum five (5) years of experience in marketing, advertising or project management required.

Education: Bachelor’s degree or equivalent combination of education and experience.

Specialized Knowledge, Licenses, etc.: Knowledge and passion for the Timberwolves and Lynx brand(s) preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff will at times work home games as necessary. Work is both sedentary and active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.  .

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the building both on event days and non-event days. Staff may occasionally move items weighing up to 30 pounds.

Travel

This position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please list your salary range preference.
3. Do you have at least five years of marketing, advertising or project management experience?


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Sales, Service, & Marketing: Game Operations/Presentation
Hype Crew - Northern Arizona Suns G League (Prescott Valley, AZ)







Job Purpose

Hype Crew members are responsible for keeping the energy high and entertaining the crowd, providing a great in-arena fan experience.  Position begins October 2017 and ends April 2018.

Primary (Essential) Duties

Pre-game

  • Prepare required game entertainment props and supplies for in-game execution
  • Welcome and engage fans upon entering arena, distributing any fan promotional giveaways

During the game 

  • Responsible for preparing and executing all in-game promotions, timeouts and game day events
  • Select contestants, throw out t-shirts and perform short choreographed routines

Post-game

  • Assist with fan events when applicable
  • Distribute flyers or fan giveaways at exits when applicable
  • Support staff with clean-up and storage duties

Other duties as assigned

Knowledge, Skills and/or Abilities

  • Must be 18 years or older  and athletic, cheer, or hype crew background, preferred
  • Ability to multi-task and strong communication skills
  • Professionalism, judgment and maturity in handling confidential matters.
  • Knowledge of basketball, preferred

Working Conditions and Physical Demands

  • Must be available to attend most Northern Arizona Suns home games.
  • Available to work 4-5 hours per home game, arriving one hour and 45 minutes before tip-off and departing 15 minutes after the conclusion of each game.
  • Ability to stand, walk and run for extended periods of time
  • Ability to bend, climb stairs, work in high elevations and enclosed spaces
  • Comfortable working in large crowds. Noise levels in the work environment are frequently loud
  • May be exposed to outside elements and must be able to lift up to 30 pounds as needed

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns and Northern Arizona Suns are an Equal Opportunity Employer

M/F/D/V


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Sales, Service, & Marketing: Game Operations/Presentation
Ball Kid - Northern Arizona Suns G League (Prescott Valley, AZ)







Job Purpose

Assist the Basketball Operations department pre-game, during the game, and post-game with a variety of duties. Position begins October 2017 and ends April 2018.

Primary (Essential) Duties

Pre-game

  • Assist and rebound for players (home and visiting team) during warm-ups

During the game 

  • Mop court during game play
  • Deliver/collect food and water for staff
  • Assist during time-outs as needed
  • Support staff as needed

Post-game

  • Assist with free-throws when applicable
  • Support staff with clean-up and storage duties

Other duties as assigned

Knowledge, Skills and/or Abilities

  • Available to work 4-5 hours per home game, arriving one hour and 45 minutes before tip-off and departing 15 minutes after the conclusion of each game.
  • Professionalism, judgment and maturity in handling confidential matters.
  • Outgoing personality
  • Ability to multi-task
  • Must be a minimum age of 16. Candidates under the age of 18 must provide a valid work permit before employment may begin.  

Working Conditions and Physical Demands

  • Must be available to attend most Northern Arizona Suns home games.
  • Ability to stand and walk for extended periods of time
  • Ability to bend, climb stairs, work in high elevations and enclosed spaces
  • Must be comfortable working in large crowds. Noise levels in the work environment are frequently loud
  • May be exposed to outside elements
  • Must be able to lift up to 30 pounds as needed

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns and Northern Arizona Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to attend all scheduled NAZ home games?
2. Why are you interested in this position?


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Sales, Service, & Marketing: Ticket Sales Management
Director, Business Development - Northern Arizona Suns G League (Prescott Valley, AZ)







Job Purpose

As the Director of Business Development you’re responsible for all sales of New Memberships (Season Tickets) for the NAZ Suns as well as Partial Plans, Groups, Single Game Tickets and prospective Marketing Partners. You will be asked to build a Business Plan and execute all business development opportunities for NAZ Suns. Also, you’re responsible for leading the strategy around recruiting, training and developing our Sales Team in Northern Arizona. In addition, you are tasked with taking the lead on in game selling, and running new sales events as well as potential Marketing Partnership Opportunities.

Primary (Essential) Duties

  • Recruit, hire, train, coach & develop a staff of Account Executives
  • Attend appointments with staff in an effort to help drive new & retain revenue
  • Execute training exercises and activities on a daily/weekly basis
  • Lead sales phone calls for your reps in an effort to train them on best practices
  • Attend all Northern Arizona Suns games & handle all in game sales related activities
  • Responsible for researching and recommending new sales events
  • Attend team and community events for the purpose of maximizing sales opportunities
  • Assist in the production of all support materials for sales department.
  • Cross-training of other departments on sales related initiatives
  • Staff all sales tables & rep assignments for game and non-game day events

Knowledge, Skills and/or Abilities

  • Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
  • Basic understanding of advanced analytics & variable pricing preferred
  • Ability to present in front of large audiences preferred
  • Passion for seeing others succeed, and growing careers
  • Passion for sports ticket sales a must
  • Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
  • Strong communication skills, positive attitude, and an eagerness to learn are a must.
  • Excellent relationship building skills
  • Ability to work as a team player
  • Desire to manage & lead a team a must
  • First class recruiter

Experience/Education Requirements

  • Minimum of 4 years sports ticket sales/service related experience
  • Minimum of 2 years sales management experience
  • Bachelor’s degree or equivalent experience required

Working Conditions and Physical Demands:

  • Flexible schedule to include weekends, evenings, and  some holidays to meet business needs
  • Must be available for all NAZ Suns home games, along with outside appointments and events as scheduled
  • Reliable transportation to attend out of office appointments preferred

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Northern Arizona Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Partnership Activation Account Manager - Oklahoma City Thunder (Oklahoma City, OK)

Bring your professionalism and experience to our team, working in the dynamic environment of professional sports sponsorship. As a Partnership Activation Account Manager, you will collaborate on projects to meet and exceed the expectations of our sponsors and uphold the integrity of the Thunder brand. You will provide support in the creation, development and execution of various sponsored initiatives, community relations programs and marketing events, working closely with colleagues across the organization to meet deadlines.

The Oklahoma City Thunder partnership team has a high success rate building lasting relationships with a wide variety of successful companies. This level of excellence is due in great part to the professionalism, creativity and intentionality of our outstanding team of account managers.

Duties and Responsibilities:

  • Understand the business goals and objectives of each of your portfolio accounts and strategically provide ideas and recommendations to grow their business

  • Generate ideas for new sponsorship opportunities including but not limited to in-game elements, retail promotions, events, website and media features, signage and meaningful community relations initiatives

  • Present information to sponsors and internal representatives and respond to questions from managers, clients and the members of the public

  • Act as a marketing and advertising consultant to sponsor contacts to ensure effective campaigns are crafted and executed using Thunder inventory

  • Liaise with internal departments such as Broadcasting, Interactive Media and Marketing to drive effective and timely promotional content

  • Use an established budget to ensure that promotional activations are designed within the sponsor's fiscal parameters

  • Successfully collaborate with other Thunder departments to organize and execute special hospitality events at Chesapeake Energy Arena and other locations while adhering to budget guidelines

  • Play an essential role in maintaining collateral, articles, photographs, newspaper clippings, press releases, statistics, etc. for use in preparing and presenting inclusive sponsor recaps to key decision makers during the contract renewal process

  • Effectively comprehend, organize, and present syndicated research internally and externally for the benefit of partnership development

  • Serve as an asset to a department account executives on daily partnership proposals, implementation, and maintenance

  • Work Thunder game nights and other Thunder events as assigned to execute and monitor sponsor promotions and activities

  • Manage and track all account history, relationship details and partnership activation details in CRM on a consistent basis

  • Maintain good attendance and punctuality

  • Other duties as assigned

 

Qualifications and Requirements:

  • Bachelor’s degree in Marketing or Advertising preferred

  • Minimum of 2 years' experience in sponsorship preferred

  • Experience in or general knowledge of sales tactics and client relations

  • Excellent communication skills, both oral and written

  • Ability to handle multiple tasks with strong attention to detail and listening skills

  • Proficient in Microsoft Office applications including PowerPoint

  • Experience with Photoshop is preferred

  • Bi-lingual fluency in Spanish and English highly beneficial

  • Ability to successfully work with many different personality types

  • Strong time management and administrative skills

  • Self-motivated and highly dependable with the ability to work independently or collaborate to meet department deadlines

  • Physical requirements of the job may include working long shifts, lifting and carrying boxes, and working games or events that include loud crowd or background noise and flashing lights

  • Ability to maintain a schedule that will include office hours plus evenings, weekends and holidays

     

This is a full-time, non-exempt position reporting to a Manager, Partnership Activation Account.

Benefits include excellent medical/dental/vision coverage, employee ticket options, 401k with matching funds, gym membership subsidy, on-site yoga and much more!

The Professional Basketball Club, LLC is an Equal Opportunity Employer.


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Partnership Development Manager - Orlando Magic (Orlando, FL)

JOB SUMMARY

 

Generate new business revenue through local, regional and national companies through innovative partnerships with the Orlando Magic and associated properties.

JOB RELATIONSHIPS

  • Reports To:     Director of Corporate Partnership Sales       
  • Indirectly Reports To:   N/A  
  • # of Direct Reports:  N/A

GAME/EVENT RESPONSIBILITIES

  • Game night/event responsibilities: Yes
  • Approximate number of games worked per season:  21-40
  • Event night responsibilities:  Yes
  • Approximate number of events worked per season: 21-40

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Strive to achieve company, department and personal goals and objectives.
  • Achieve sales quotes through both new business of advertising, sponsorship, tickets and hospitality opportunities.
  • Create reasons for top level executives to engage in partnerships talks with the Orlando Magic.
  • Move a prospect through the complete sales cycle, updating progress in CRM.
  • Make outbound calls and schedule meetings according to department expectations.
  • Develop integrated partnerships that elevate brands mutually.
  • Have a sense of urgency and create programs that solve problems for clients.
  • Uphold high standards in communication and presentation.
  • Understand core departmental selling philosophies.
  • Develop an understanding of ROI strategies as it related to clients’ unique business.
  • Effectively manage and communicate client expectations and obligations to appropriate parties.
  • Effectively transition account to Partnership Account Specialist and Director of Activation to ensure fulfillment of client deliverables.
  • Responsible for accounts receivables related to new partnership deals.
  • Develop revenue for the Orlando Magic Youth Foundation’s annual events.
  • Develop strong, long-term relationship with both clients and co-workers.
  • Attend team and community events to establish and build client partnerships.
  • Provide legendary service in a team selling environment.
  • Be an excellent communicator internally and with clients.
  • Makes decisions guided by precedent and based on company policy.

  • All other duties as assigned.

 

PHYSICAL REQUIREMENTS

None

 

QUALIFICATIONS

 

  • Bachelor’s degree or equivalent professional experience required.
  • Minimum of 2 years of sponsorship sales experience preferred or relevant sales required.
  • Proven track record of reaching sales quotas and working in a fast-paced sales environment required.
  • Experience developing marketing plans, promotions, presentations and proposals required.
  • Bilingual is a plus.
    • Proficient in all Microsoft Office products and other related computer skills required.

    • Ability to meet tight deadlines and work well under pressure.

    • Strong organizational skills, time management skills and attention to detail required.

  • Strong verbal and written communication skills with an emphasis on business writing skills.

  • Ability to prioritize and manage multiple tasks/projects.

  • Ability to work independently without supervision, be self-directed and demonstrate initiative.

  • Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

  • Exhibit good judgment and decision-making skills.

  • Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Presentation Designer - Philadelphia 76ers (Camden, NJ)

Job Description

 

Job Title: Presentation Designer

Department:  Brand & Marketing

Reports To: Senior Art Director, Brand & Marketing

 

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the GRAMMY Museum Experience Prudential Center, the Delaware 87ers, the Binghamton Devils, the Sixers Innovation Lab Crafted by Kimball, and renowned esports franchise Team Dignitas. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.

HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fanbase. Prudential Center is also home to the brand-new GRAMMY Museum Experience, the first and only of its kind on the east coast.

The Philadelphia 76ers, with its state-of-the-art headquarters in Camden, N.J., is one of the most storied franchises in professional sports with three NBA championships and an iconic brand celebrating the past, present and future of the organization. Aiming to solidify its place as an industry leader and trailblazer, the 76ers became the first North American sports organization to acquire an esports franchise, Team Dignitas, in 2016. Meanwhile, the organization opened the Sixers Innovation Lab Crafted by Kimball in 2017 to foster entrepreneurialism and support rapidly growing, early-stage companies.

*Harris Blitzer Sports & Entertainment is an Equal Opportunity Employer (EOE).

                                                                        

Position Summary

The Presentation Designer supports all marketing solutions and internal communications efforts through the design of forward thinking, creative decks and graphic deliverables that elevates Harris Blitzer Sports & Entertainment as a world-class brand. This position will be focused on supporting the Corporate Partnership team with creating sales and activation pitches/presentations for sponsors. The Presentation Designer must be a team player who can balance creativity and tight deadlines in our fast-paced environment. Hard work, a positive attitude and dedication are essential to this position.

 

Key Responsibilities

  • Designs original creative elements
  • Adapts design elements to carry out the continuity of the HBSE brands throughout all collateral
  • Create graphically engaging new business pitch presentations and materials
  • Present visual concepts and ideas in an organized, compelling, effective manner
  • Produce presentations and materials for client meetings
  • Produce weekly recaps for executive team
  • Conceptualizing and building custom creative concepts for sales pitches and client presentations
  • Creates templates and builds presentations for executive reports and meetings
  • Proofs all materials in an accurate manner, delivering high-quality, on-time and error-free drafts
  • Serve as a brand ambassador in regards to logo usage and graphic standards
  • Maintains ongoing internal communication with key partners as needed
  • Works on multiple design projects at any given time and execute in a timely fashion
  • Other duties as assigned

 

Desired Skills and Experience

  • BA/BS in graphic design
  • Two to five years of graphic design experience preferably from a design or advertising agency or sports and entertainment entity
  • Competency in Adobe Creative Suite (Photoshop, InDesign, and Illustrator)
  • Solid design sense; thorough understanding of design theory including principles such as color, typography and composition
  • Ability to use typography and iconography to great effect
  • Competency with photo editing
  • Experience with client relationships, understanding client needs and meeting deadlines
  • Experience working collaboratively across multiple departments
  • Able to work independently, as well as within a team
  • Capable of working on and managing multiple design projects at a given time and executing quickly
  • Detail-oriented, especially under deadline pressure
  • Highly creative, with a balance of creative vision and day-to-day productivity
  • Excellent verbal and written skills
  • Highly organized and communicative
  • Positive attitude
  • Experience and passion for sports and/or entertainment preferred
  • Ability to work nights and weekends as needed

Certifications

Not Required.

WORKING CONDITIONS

 

Travel Requirements

Travel required on a TBD basis (<10% travel); trips may require air travel and/or overnight stay for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

This position generally requires that work be performed from the Philadelphia 76ers Training Complex but attendance at events taking place in the arena or offsite, including on weekends and/or holidays, may be required. 


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Sales, Service, & Marketing: Dance Team/Cheerleader/Choreographer
Entertainment Teams Associate - Philadelphia 76ers (Camden, NJ)

Entertainment Teams Associate

Philadelphia 76ers

Game Presentation Department

Full Time, Hourly



General Description:

The Entertainment Teams Associate will assist the Game Presentation Department with development and implementation of all game day elements with a focus on our Entertainment teams. Additionally, the candidate will contribute to the development and management of all Sixers games and entertainment groups.

           

Essential Duties & Responsibilities:

  • Learn and assist in writing the scripts for each home game
  • 2.     Prepare Game Day documents for each home game
  • 3.     Learn to plan and prepare the game-night activities for Philadelphia 76ers home games
  • 4.     Assist in the development and coordination of all in-game elements including, but not limited to, talent bookings, acts for halftimes, in-arena promotions, pre and post game activities, anthems, mascot, dance team, game staff etc.
  • 5.     Is involved with the creation and development of in-game and in-arena entertainment including on-court promotions, video pieces, fan interactive elements, mascot skits etc.
  • 6.     Update/create spreadsheets for Entertainment team’s activities and operations
  • 7.     Brainstorm with other members of Game Presentation department
  • 8.     Help create new in-game contests, videos and other additions to enhance game presentation
  • 9.     Participate in other events as appropriate during the internship term
  • 10.  Perform objectives and projects as assigned
  •  

JOB QUALIFICATIONS & REQUIREMENTS:

  • Must be an undergraduate or graduate student to an accredited university or college
  • Highly organized with excellent administrative and time management skills
  • Able to meet tight deadlines and work effectively in a high-pressure environment
  • Excellent people skills, with an ability to interact professionally with internal and external clients at all levels within an organization
  • Strong work ethic
  • Strong written and verbal communication skills
  • Ability to work effectively in team environment
  • Proficient with Microsoft Word, Excel, and Outlook
  • Self-motivated, organized, and detail oriented
  • Must have excellent communication skills
  • Creative and proactive problem solver
  • Excellent interpersonal skills
  • Eagerness to learn


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - NJ Devils & Philadelphia 76ers - Philadelphia 76ers (Camden, NJ)

Status: Full-Time

Department: Ticket Sales & Service

Location: Philadelphia 76ers Front Office (Camden, NJ)

WELCOME TO THE MOMENT!

Widely regarded as one of the top ticket sales programs in the sports business, the Devils and Sixers Account Executive of Group Sales position provides sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Devils and Sixers Account Executive of Group Sales position will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the New Jersey Devils and Philadelphia 76ers are owned by an investor group led by Managing General Partner Josh Harris.  The Sixers and Devils have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Position Summary: The New Jersey Devils and Philadelphia 76ers seek a self-starter who will be responsible for generating new group ticket sales and managing existing ticket sales accounts. It will be the Account Executives’ responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of the customer. 

Responsibilities

  • Generating group ticket sales through cold calling, networking, and face-to-face appointments
  • Sell all group inventory; tickets and registrations for Devils and 76ers events at the Wells Fargo Complex and The Prudential Center. Events include Games, Ice or Court Time, Clinics, Competitions, and Workshops hosted by the organization
  • Contacting existing qualified leads as well as generating new sales leads
  • Managing existing group sales accounts
  • Develop and maintain good-working relationships with both internal and external clients
  • Create and maximize Theme Nights
  • Meet and exceed established monthly and annual sales objectives and revenue goals
  • Make 60+ outbound sales calls on a daily basis
  • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Philadelphia 76ers at assigned functions
  • Improve year-over-year fan satisfaction, retention rates, and associated revenue and profitability goals with defined account base
  • Build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, and other communication initiatives
  • Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional matter, ensuring that each fan interaction results in increased loyalty to the team
  • Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system
  • Work closely with Ticket Sales, Box Office, Marketing, CRM and Research, Basketball Operations, Arena Staff, Game Presentation, PR, and Sponsorship to execute integrated programs
  • Work assigned sales, promotional and team events during games and outside normal business hours
  • Perform other duties and responsibilities as assigned 

Minimum Qualifications          

  • At least 10 months experience as a top sales producer, preferably in Sports & Entertainment
  • A degree or diploma in business, communications, marketing, sports management or related field
  • Team player with the ability to handle multiple assignments in a fast-paced environment
  • Excellent verbal communication skills with a friendly and professional telephone manner
  • High comfort level making cold calls
  • Strong time management and organizational skills
  • Excellent written communication skills
  • Demonstrated ability to work independently and to self-motivate
  • Flexible and creative problem-solving skills
  • Proficiency in MS Word and MS Excel, CRM related software and ticketing applications preferred
  • Knowledge and passion for sales
  • Enthusiastic and outgoing personality
  • Preferably possesses a database of qualified group prospects
  • Flexibility in working extended hours including nights, weekends, and holidays as required


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Sales, Service, & Marketing: Digital/New Media Sales
Digital Web Developer - Phoenix Suns (Phoenix, AZ)







Job Purpose

Leads production and implementation of all web initiatives on the official web sites of the Phoenix Suns, Phoenix Mercury and Talking Stick Resort Arena.

Primary (Essential) Duties

  • Working with Creative Director and Senior Web Developer to determine the creative direction, layout and functionality of the organization’s digital initiatives and web properties.
  • Designing and building microsites, interactive features, and sponsored content utilizing responsive HTML, CSS, JavaScript, JQuery, various web APIs.
  • Creating and editing graphics and e-mail newsletters, including sponsor advertisements and photos.
  • Operating various content management systems to update and maintain websites on a daily basis, including nights and weekends, as needed.

Additional responsibilities

  • Assisting in the implementation and rollout of new technologies, social media integration and mobile apps.
  • Assisting in the production, presentation and delivering of online programming, including live streamed press conferences and occasional video projects.
  • Creating/editing graphics for web space

Knowledge, Skills and/or Abilities

  • Three to five years of related online experience
  • Expert knowledge of HTML, CSS, and Adobe Creative Suite
  • Experience with leveraging various web APIs to enhance the user experience
  • Knowledge of JavaScript, basic PHP, Drupal and WordPress is preferred

Experience/Education Requirements

  • Undergraduate degree preferred

Working Conditions and Physical Demands

  • Traditional business hours with occasional weekends, evenings, holidays and overtime to meet business needs

The physical demands are representative of those required for the employee to be successful in performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities.

Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. The Phoenix Suns are an Equal Opportunity Employer M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell us about any experience with HTML, CSS, and Adobe Creative Suite.


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader and sales superstar on the sales side of the sports industry. This individual will be a part of The Source and groomed under the best sales training and development program in the sports industry. This 8-12 month career development program has provided the path for over 40+ senior leaders ranging from Presidents to VP’s across the sports industry. Each individual team member will be responsible for an individual goal, as well as a team goal. The Source acts as a training/feeder system towards senior-level positions and focuses on personal and professional growth throughout the sports industry.

Primary (Essential) Duties 

  • 100+ Daily phone calls

  • 10+ weekly booked appointments

  • 5+ weekly completed appointment

  • Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

  • A strong desire to start a career with a sound foundation in the sports industry

  • Ability to nurture and grow your pipeline to develop a strategy for long-term sustained success

  • Ability to solve complex business solutions and understand the importance on finding solutions for our clients-whether that be a business, consumer, or group

  • Ability to work in a fast paced competitive environment

  • Time management skills that help you sell full menu for the Suns, Mercury, Rattlers, and concerts

Experience/Education Requirements

•    College degree or equivalent experience required
 

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Sales Manager, Marketing Partnerships - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)







Job Purpose

Responsible for the generation and growth of Marketing Partnership revenue for the Phoenix Suns, Phoenix Mercury, and Legends Entertainment District properties.  Attain individual revenue goals through the sale of media (TV and radio), signage, promotions, digital, print, community platforms, suites, tickets and all other Team marketing assets.

Primary (Essential) Duties 

  • Ability to cultivate new and existing corporate partner relationships to ensure Marketing Partnership retention and revenue growth
  • Meet and exceed personal revenue goals through the acquisition of new business and growth of renewal business while managing overall departmental revenue generation
  • Develop dynamic sales presentations for current or new business prospects by incorporating research of category dynamics and clear understanding of the prospective partner's marketing goals
  • Manage all phases of the business development process (identification, research, outreach, discovery, ideation, proposal, negotiation, execution, activation, measurement, and renewal)

  • High level of motivation in reaching aggressive targets while also ensuring that the needs of partners are always a top priority  

  • Provide accurate, reliable information for sales forecasts and inventory management reports with significant understanding of Microsoft CRM

  • Network and build positive long term relationships with key decision makers
  • Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
  • Demonstrate an understanding of marketplace dynamics on both a local and national level
  • Assist and engage with prospects and partners during Suns/Mercury games as well as events w
  • Collaborate with multiple departments in a positive and respectful manner and manage multiple projects/tasks simultaneously

Knowledge, Skills and/or Abilities

  • Demonstrate an understanding of marketplace on both a local and national level
  • Strong interpersonal and leadership abilities with excellent oral and written communication skills 
  • A creative salesperson with the ability to open doors and a demonstrated track record for closing innovative sponsorships and reaching targeted quotas 
  • Strong interpersonal skills and ability to problem solve
  • Ability to multi-task and manage projects/tasks simultaneously 
  • Excellent customer service skills
  • Maintain positive attitude and adapt to fast paced working environment
  • High energy and a personality that thrives in a fast-paced, changing environment 
  • A leading work ethic and a competitive instinct to win

Experience/Education Requirements

  • Minimum of a Bachelor’s degree
  • Minimum of 5-years of successfully selling corporate partnerships in sports or other related field
  • Proficient in Microsoft Office (Word, PowerPoint and Excel)

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, and some holidays to meet business needs.
•    Must be able to stand for extended periods of time for home games and events
•    Must be comfortable in a crowd of people, in a loud environment

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 3 years of sales experience? Explain.
2. Do you have previous sales experience for a professional sports team or league?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 





Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

  • Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
  • Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)

Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

Primary (Essential) Duties

  • Making sales calls from territory and category lists to area organizations and follow-up as necessary
  • Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
  • Contacting qualified and unqualified sales leads for new group and season sales
  • Managing and servicing existing group accounts
  • Handling customer service and ticketing issues of assigned group customers
  • Prospecting for new group clients
  • Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

  • Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience 
  • At least one year of sales experience in a fast pace environment
  • Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
  • Expected to work a majority of events/games.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


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Sales, Service, & Marketing: Database Marketing/Analytics
Email Design Specialist - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)







Job Purpose

  • The Phoenix Suns seek an Email Design Specialist to oversee development, design and implementation of emails 

Primary (Essential) Duties

  • Management of email process from ideation/request to deployment
  • Execute front end email development experience utilizing strong HTML coding skills to produce best in class custom email designs
  • Manage all creative requests required for emails
  • Understand and analyze email performance metrics to adapt and adjust strategy as needed
  • Collaborate with other departments to understand needs and goals of email campaigns

Knowledge, Skills and/or Abilities

  • Strong HTML skills required
  • Knowledge of key email fundamentals: responsive design, CAN-SPAM compliance, deliverability, A/B testing, etc.
  • Strong strategic thinker with a creative mind
  • Experience working on web, mobile and desktop clients
  • Solid knowledge of cross-browser and email environments
  • Above average graphic design experience
  • Strong attention to detail
  • Demonstrated ability to collaborate with colleagues across multiple business areas

Experience/Education Requirements

  • Bachelor's degree required
  • 1-3 years successful experience using Eloqua (preferred) or similar email marketing platform
  • At least 1 year of front end email development experience
  • Experience managing privacy (CAN-SPAM, CASL) compliance preferred

Working Conditions and Physical Demands:

  • Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of one year experience using Eloqua (preferred) or similar email marketing platform?
2. Do you have a minimum of one year of front end email development experience?
3. Do you have experience managing privacy (CAN-SPAM, CASL) compliance?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Partner Account Manager - Sacramento Kings (Sacramento, CA)

The NBA’s Sacramento Kings are looking for a Partnership Account Manager to create long-term, trusting relationships with our corporate partners. The Account Manager’s role is to oversee a multi-million dollar portfolio of assigned corporate partners, manage the work of account coordinators and actively develop new business from existing clients

Account management responsibilities include developing strong relationships with corporate partners, connecting with key business executives and serving as a respected sports marketing consultant. Account Managers also execute on partner marketing objectives and identify new business opportunities among existing clients. In this role, you will liaise with cross-functional internal teams (including Marketing, Game Operations, Ticket Sales and Arena Operations) to execute on partner objectives. This position may require occasional travel.

If you have 5-10 years of account management experience, are familiar with sports marketing, have a flair for client communication and understand the power of brand activation, we’d like to meet you. Ideally, candidates for this role will know how to influence stakeholders, manage a mix of corporate accounts and deliver strong promotional campaigns through effective partner activation.

Ultimately, a successful Account Manager should collaborate with the management team to achieve sales goals while keeping our clients satisfied and engaged with the Kings franchise.  


Responsibilities

  • Serve as the lead point of contact for all partner account management matters and often be the face of the company to many clients

  • Build and maintain strong, long-lasting partner relationships

  • Develop trusted advisor relationships with key account stakeholders

  • Negotiate contracts and close agreements

  • Lead, train, and manage junior members of the account team

  • Ensure the timely and successful delivery of contracted marketing solutions according to customer needs and objectives

  • Clearly communicate the progress of marketing initiatives to internal and external stakeholders

  • Develop new business with existing clients and/or identify areas of improvement to meet sales and activation goals

  • Co-develop and track key account metrics against partnership goals (e.g. brand awareness, traffic drivers, opt-ins)

  • Prepare reports on account activity, growth and renewal risk assessments

  • Collaborate with sales team to identify and grow opportunities

  • Assist with challenging client requests or issue escalations as needed

Requirements

  • Adaptable/Flexible personality

  • Proven work experience as a Client  Account Manager, Sales Account Manager, Junior Account Manager or relevant role

  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

  • Solid experience with CRM software (e.g. Salesforce, KORE), Channel 1 and PowerPoint.

  • Experience delivering client-focused solutions to customer needs

  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

  • Excellent listening, negotiation and presentation abilities

  • Strong verbal and written communication skills

  • BA/BS degree in Marketing, Business Administration, or relevant field

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Please tell me your experience managing corporate partner accounts?
3. Please tell me your sales experience.
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The Kings have been recognized as Social Selling leaders in the industry and success in this position is enhanced through Sales 3.0 with Premium tools such as:
Salesforce
LinkedIn Sales Navigator
ToutApp
DialSource
OneMob and many more!

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


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Sales, Service, & Marketing: Ticket Sales Management
Manager of Group Ticket Sales - Seattle Storm (Seattle, WA)

MANAGER, GROUP TICKET SALES

Overall Objectives:
Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by managing group ticket sales efforts. Work closely with top management in developing programs and revenue generating strategies to increase group sales. Manage a team of account executives focused on group ticket sales.

Essential Duties and Responsibilities:
• Manage and execute group sales and prospecting strategies to maximize revenue generation from the sale of Storm ticket products, with a primary focus on selling group ticket products and experiences.
• Assist with and support efforts to increase season ticket renewal rates and new sales.
• Manage and monetize game-specific events with an emphasis on building relationships with clients that result in large group ticket purchases and repeat business.
• Collaborate with Marketing, Communications, Season Ticket Sales, and Sponsorship Departments to develop theme nights and specific events to maximize group sales.
• Manage sales campaign implementation to achieve or exceed desired goals including call volume, outside appointments, etc.
• Reinforce and practice excellent customer service which increases customer retention and investment.
• Participate in in-arena sales and service opportunities including hosting customers and prospects,
• Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
• Participate in ongoing sales and service training and other professional development opportunities.
• Influence and motivate peers to meet personal and team objectives.

Qualifications and Requirements:
• 2-3 years of management and event planning experience; ticket sales experience preferred.
• 4-5 years of sales and service experience; ticket sales experience preferred.
• Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
• Display strong communication and interpersonal skills, both written and verbal.
• Meet and/or exceed organizational tickets sales revenue goals.
• Demonstrate ability to manage and grow a client base.
• Possess creative, strategic, and quantitative skills sets.
• Demonstrate a positive and team-oriented attitude.
• Able to work evenings and weekends.

This is a full-time, exempt position reporting to the VP of Ticket Sales. Full Seattle Storm employee benefit package.

*The Seattle Storm is an Equal Opportunity Employer*

Qualified candidates should apply, submit resume and cover letter detailing interest to:

http://nbateamjobs.teamworkonline.com/teamwork/r.cfm?i=54368

 

No phone calls, please.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Seattle Storm (Seattle, WA)

Overall Objectives:

Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by selling ticket products, with a focus on full season ticket, multiple-game packages, and group nights. This role will also be responsible for servicing existing season ticket holder accounts to achieve optimal retention and escalation results.

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season tickets, multiple-game packages, and groups.

  • Build and maintain relationships which result in trial, purchase and repeat business.

  • Meet weekly productivity requirements for out-bound call volume and outside appointments.

  • Deliver excellent customer service.

  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.

  • Service and sell large group events and fan experiences.

  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.

  • Participate in ongoing sales and service training and other professional development opportunities.

  • Influence and motivate peers to meet personal and team objectives.

     Qualifications and Requirements:

  • Minimum of 1-2 years of direct selling and service experience; ticket sales experience preferred.

  • 4 year college degree or combination of equivalent education and experience

  • Strong computer skills; experience with Ticketmaster’s Archtics software & CRM preferred.

  • Display strong communication and interpersonal skills, both written and verbal.

  • Meet and/or exceed individual tickets sales revenue goals – both new and renewal business.

  • Demonstrate an ability to manage and grow a client base.

  • Possess creative, strategic, and quantitative skills sets.

  • Demonstrate a positive and team-oriented attitude.

  • Able to work evenings and weekends.

     This is a full-time, non-exempt position reporting to the Storm’s Manager of Ticket Sales and Service. Full Seattle Storm employee benefits package.

     Qualified candidates should apply. Submit resume and cover letter detailing interest directly to TeamWork On-line.

    No phone calls, please.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Ticket Sales - Seattle Storm (Seattle, WA)

Overall Objectives:

The Seattle Storm seeks a passionate, committed, and energetic salesperson to help drive group sales revenue and assist with achieving overall ticket sales and attendance goals.  This person will sell a variety of group ticket products, including traditional groups, suites and premium seating, theme nights, and group fan experiences. Additionally, this role will be responsible for servicing group accounts to achieve optimal retention and escalation results.

Essential Duties and Responsibilities:

  • Develop & execute strategies to maximize revenue generation from the sale of Storm group ticket products, with a primary focus on new business development, selling group events and fan experiences.

  • Work with group leaders (i.e. captains) to develop and implement game day events and experiences that result in large ticket purchases and repeat business.

  • Develop a pipeline of group ticket prospects to support long-term growth objectives

  • Create, manage & implement large-scale group ticket platforms

  • Meet or exceed weekly productivity requirements for outbound sales outreach and prospecting (phone calls, emails, social selling, face-to-face meetings, etc.)

  • Consistently deliver & display excellent customer service & follow-through

  • Participate in game day sales and service duties including but not limited to greeting clients, escorting fan experience groups, hosting prospects, and managing event implementation

  • Participate in ongoing sales and service training and other professional development opportunities

  • Influence and motivate peers to meet personal and team objectives

     

    Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience

  • Minimum of 1-2 years prior direct selling and service experience required; group sales and/or B2B sales experience strongly preferred

  • Strong computer skills; experience with Ticketmaster’s Archtics software & CRM or Salesforce knowledge preferred

  • Display strong communication and interpersonal skills, both written and verbal

  • Strong time management and organizational skills required

  • Must be able to thrive in a fast-paced environment, manage multiple tasks simultaneously, and handle complicated customer service issues as they arise with grace & composure

  • Meet and/or exceed individual ticket sales revenue goals

  • Demonstrate ability to prospect, manage, and grow a customer base

  • Demonstrate a positive, collaborative, and team-oriented attitude

  • Able to work flexible hours including evenings and weekends at seasonal and community events, and must be available to work all Seattle Storm home games

     

    This is a full-time, non-exempt position reporting to the Storm’s Group Sales Manager. Full Seattle Storm employee benefits package.

     

    Qualified candidates should apply. Submit resume and cover letter detailing interest on the TeamWork On-line site.

     

    No phone calls, please.

     


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Sales, Service, & Marketing: Ticket Sales
Manager, Regional Sales - Washington Wizards (Washington, DC)

Monumental Sports & Entertainment (MSE), located in Washington, D.C., is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates five professional sports teams: the AFL’s Baltimore Brigade and Washington Valor, NBA’s Washington Wizards, NHL’s Washington Capitals and WNBA’s Washington Mystics. The company just recently purchased an NBA G League development league team, isco-owner of aXiomatic, which has controlling interest in global esports franchise Team Liquid, and also owns and operates Capital One Arena in Washington, D.C. Monumental Sports & Entertainment also manages Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals and EagleBank Arena on George Mason University’s campus. In 2018, Monumental Sports & Entertainment will bring the Mystics and the G League team to a new state-of-the-art Entertainment and Sports Arena being built by Washington, D.C. and Events DC at the St. Elizabeth’s campus in Ward 8.  The Wizards will also practice there. Monumental Sports & Entertainment co-owns and operates Monumental Sports Network with the NBC Sports Group. Monumental Sports Network is the mid-Atlantic region’s top direct-to-consumer destination for exclusive fan experiences and original sports content across desktop, tablet, mobile and OTT streaming devices.

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Overview: Responsible for generating maximum revenue through the sale of full season, partial season and group ticket plans.

Responsibilities:

  • Sell Washington Wizards ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
  • Use proactive tactics to create new sales opportunities.
  • Develop prospects by calling on self-generated leads and provided lists.
  • Handle in-bound sales calls from prospective customers.
  • Establish professional relationships to create repeat business.
  • Meet or exceed assigned sales goals.
  • Set up and maintain up-to-date records on existing customers and prospects in team database.
  • Work home games for the purpose of developing new prospects, servicing customers and performing other miscellaneous game night duties.
  • Attend B2B networking events.
  • Other duties as assigned.


Minimum Qualifications:

  • Bachelor’s degree.
  • Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
  • Must possess an aggressive, competitive and dedicated attitude.
  • Excellent oral and written communication skills.
  • Ability to multi-task and management numerous business relationship in a professional manner.
  • Passionate about building a sales career in the sports industry.
  • Willingness to work evenings, weekends and holidays.
  • Basic proficiency with computers and MS Office programs.
  • Experience with Archtics and TicketMaster is preferred, but not required.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Consumer Product Sales
Merchandise Attendant - Windy City Bulls (Hoffman Estates, IL)

The Windy City Bulls are seeking a part-time Merchandise Attendant for the team’s 2017-18 basketball season at the Sears Centre Arena. Merchandise Attendants will provide oversight of the team’s merchandise store during home games. Individual must be comfortable standing for long periods of time with repetitive, active movement, have an outgoing personality, enjoy working with people, and be willing to acquire general knowledge of the Windy City Bulls.

Key Responsibilities:

  • Must be able to provide a friendly shopping experience for all guests who enter the merchandise store location during games
  • Proactively observe and adjust merchandise displays to ensure the best presentation to maximize sales
  • Must be able and willing to help in the set up and break down the merchandise displays when needed
  • Promote a family-friendly atmosphere
  • Perform other duties assigned in conjunction with oversight of the Merchandise sales area

Requirements:

  • Ability to work well with guests
  • Prior experience working in a retail environment preferred
  • Must have an enthusiastic attitude
  • Strong communication skills
  • The ability to work effectively in a public environment
  • Dependable and self-motivated
  • Available on weekends and most game dates (24 games)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you worked in retail or a similar position in a previous professional role? [Yes/No] If so, please explain.
2. Can you commit to working most Windy City Bulls home games? [Yes/No]


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