Current available jobs in Sales, Service, & Marketing:


» Seasonal Assistant, Direct Response - Atlanta Hawks Basketball Club (Atlanta, GA)
» Ticket Sales Coordinator - Boston Celtics (Boston, MA)
» Ticket Sales Representative (2017-18 Season) - Chicago Bulls (Chicago, IL)
» Chicago Sky Summer Ticket Sales Internship - Chicago Sky (Skokie, IL)
» Chicago Sky Account Executive - Chicago Sky (Skokie, IL)
» Account Executive, Corporate Partnerships - Dallas Wings (Arlington, TX)
» Account Executive, Group Ticket Sales - Dallas Wings (Arlington, TX)
» Account Executive, Membership Sales - Dallas Wings (Arlington, TX)
» Manager of Ticket Sales - Delaware 87ers (Wilmington, DE)
» Account Executive - Delaware 87ers (Wilmington, DE)
» Ticket Sales Manager - Delaware 87ers (Newark, DE)
» Account Executive - Delaware 87ers (Wilmington, DE)
» INSIDE SALES REPRESENTATIVE - DENVER NUGGETS (DENVER, CO)
» Producer/Editor - Houston Rockets/Toyota Center (Houston, TX)
» Account Executive - Group Sales - Iowa Energy (Des Moines, IA)
» Account Executive - Season Tickets - Iowa Energy (Des Moines, IA)
» Inside Sales Executive (Seasonal/Temporary) - LA Clippers (Los Angeles, CA)
» Director Community Relations - Los Angeles Lakers (El Segundo, CA)
» Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)
» Account Manager, Group Sales - Miami HEAT (Miami, FL)
» Account Manager, Ticket Sales - Miami HEAT (Miami, FL)
» Account Manager, Premium Sales- Full Time - Miami HEAT (Miami, FL)
» Group Account Executive - Milwaukee Bucks (Milwaukee, WI)
» Account Service Executive - Milwaukee Bucks (Milwaukee, WI)
» Lynx Member Programming Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Sales and Service Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Inside Sales Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Basketball Academy Coordinator - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Director of Corporate Development - Philadelphia 76ers (Philadelphia, PA)
» Sales Associate (May Start Date) - Philadelphia 76ers (Philadelphia, PA)
» Manager, Inside Sales - Philadelphia 76ers (Philadelphia, PA)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» CRM Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Arena Marketing Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Director of Sales, Marketing Partnerships - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Corporate Partnership Sales Director - Sacramento Kings (Sacramento, CA)
» Sales Representative - San Antonio Spurs (San Antonio, Tx)
» Ticket Sales Associate - Seattle Storm (Seattle, WA)
» Corporate Partnership Sales Manager - Seattle Storm (Seattle, WA)
» Manager of Business Analytics - Spurs Sports & Entertainment (San Antonio, Tx)
» Director of Business Development - Texas Legends (Frisco, TX)
» 50/50 Raffle Seller - Warriors (Oakland, CA)
» Ticket Executive - Windy City Bulls (Hoffman Estates, IL)


Sales, Service, & Marketing: Database Marketing/Analytics
Seasonal Assistant, Direct Response - Atlanta Hawks Basketball Club (Atlanta, GA)

THE ROLE:  The Atlanta Hawks are seeking a temporary, seasonal Assistant that is creative, energetic, and motivated to help manage the day to day direct response channels during the 2016-’17 season.

RESPONSIBILITIES/DUTIES::

  • Assist in the building and copywriting of email communication pieces for the Atlanta Hawks and Philips Arena (Average of 10 per week)
  • Assist in ideation and building of new email templates as needed during the season
  • Build information capturing forms using Formstack and Marketo as requested from internal teams
  • Stay current with best practices, strategies, industry standards and regulations related to direct marketing (email and database marketing)

QUALIFICATIONS::

  • Strong writing and communication skills
  • Project management skills; ability to prioritize & manage multiple projects
  • Understanding of the Atlanta Hawks brand and the voice of the organization
  • Strong quantitative, analytical and problem solving skills
  • Required experience with email marketing platforms, specifically Marketo.
  • Required experience with Microsoft Office suite
  • Preferred experience with Adobe suite or similar editing tools
  • Preferred experience with HTML/CSS/ XHTML
  • Bachelor’s degree in Marketing, Public Relations, Communications, Business, or similar


Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience with Marketo?
2. Do you have any HTML/CSS/XHTML experience?
3. Do you have any examples of previous emails you have worked on?
4. This is a seasonal role (lasting only around 4-5 months) working 35-40 hours/week. Is this doable for you?


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Sales, Service, & Marketing: Ticket Operations
Ticket Sales Coordinator - Boston Celtics (Boston, MA)

Department: Ticket Sales

Supervisor: Manager, Group Sales

Principal Role: The Celtics are seeking a passionate, committed, and enthusiastic individual to join our Ticket Sales team. The Ticket Sales Coordinator will be directly responsible for assisting with the implementation of group sales and season ticket events at the TD Garden, assisting with ticket sales marketing collateral, researching additional sales channels and assisting on key department-wide projects.

Responsibilities Include:

  • Coordinate game day schedule, game day responsibilities and execution
  • Coordinate group sales and season ticket prospecting and customer incentive events
  • Coordinate group giveaway materials, calendar, inventory needed, etc.
  • Work with Ticket Operations on Group Manager initiatives
  • Research and lead generation within specific categories
  • Serve as the liaison between the sales staff and marketing department to ensure appropriate messaging
  • Responsible for special event giveaway execution
  • Coordination and execution of category specific targeted sales initiatives
  • Creation and fulfillment of Group Sales renewal campaign
  • Coordination of charitable ticket requests fulfilled by ticket sales
  • Other responsibilities as assigned by the Ticket Sales Managers, Directors and VP

Requirements:

  • Bachelor’s Degree
  • Prior experience in ticket sales and/or sales or marketing in the sports industry
  • Demonstrate ability to multi-task and meet deadlines
  • Ability to multi-task with strong organizational and time management skills
  • Strong computer skills (Word, Excel, Powerpoint) experience in ticket inventory software preferred
  • Ability to work long/flexible hours, including evenings, weekends, and holidays

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative (2017-18 Season) - Chicago Bulls (Chicago, IL)

DESCRIPTION

The Chicago Bulls will hire 10 full-time Ticket Representatives, on an internship basis, to be responsible for the following: solicit new season and group ticket business by telephone (each Ticket Representative is expected to make a minimum of 80 phone calls per day – leads are provided) and mail with timely follow up, service all incoming requests for season and group ticket information, and provide additional support to the ticket and marketing departments when necessary.  Each Ticket Representative is assigned his or her own cubicle, phone, computer and supplies.

This seasonal role will begin July 2017 and most likely conclude at the end of February 2018.  Please note, depending on business circumstances at the time, this role could end as early as October 2016.  Hours of operation are Monday through Friday from 9:00 a.m. until 5:00 p.m. (although times may vary) at the Bulls' front office located in the United Center (1901 W. Madison Street).  Compensation will be an hourly wage ($10.50 per hour), plus the potential to earn commission and weekly/monthly bonuses based on performance.  Benefits are not included in the compensation plan.

Parking and lunch at the United Center are provided daily, free of charge, and employees will receive complimentary tickets to select home Bulls games.  Although there are no guarantees for full-time employment once the seasonal role ends, individuals who excel are considered for future positions, or placement with another organization.

REQUIREMENTS

  •  A four-year college degree. 
  • Sports administration, business, advertising, marketing, communications or liberal arts degrees are preferred. 
  • An interest in sports marketing and/or a career in sales. 
  • Excellent verbal and written skills. 
  • A team player with a positive attitude, self-confidence, professionalism, integrity, motivation and a very strong work ethic. 
  • Sales experience, although not required, is very helpful.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor’s Degree and or Master’s Degree from a credited 4 year college or University? [Yes/No]
2. If you have your degree, what was your college GPA?
3. Do you have previous internship experience working in sports? [Yes/No]
4. Do you have previous internship experience working in sales? [Yes/No]
5. Do you have a flexible availability, including the ability to work evenings, weekends and holidays as needed? [Yes/No]
6. Please briefly list your previous sales and marketing/promotion experiences.
7. Why are you interested in this position?
8. Why do you believe you are you the right fit for this position?


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Summer Ticket Sales Internship - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an excited, outgoing, and dedicated candidate that will interact with the general public while being an integral part of ongoing ticket sales efforts. The ticket sales intern will be a vital part of assisting the sales team in all aspects of selling, fulfilling and executing sales initiatives. The position will gain hands-on experience in sales and marketing through implementing and planning off season activities leading up to and including the 2017 season. Interns will also assist in facilitating grassroots marketing events in the community including mascot appearances.

Note: While this position gives you invaluable experience in the sports marketing world, it is a non-paid position. However there is potential to earn commission on all sales

Responsibilities:

  • Assist in planning and executing various grassroots marketing activities with sales representatives in order to drive ticket sales and brand awareness
  • Identify local businesses and set up meetings to attend with New Business Manager
  • Assist New Business Development Manager in group themed call campaigns, including various networking events
  • Attend meetings and events with New Business Manager as seen fit within the internship time frame
  • Identify potential community networking events and leads for Sky employees to attend
  • Raise fan support and Sky ticket sales through lead generation, cold calls, and events
  • Aid New Business Development Manager and department in assigned tasks including research and projects
  • Create and implement strategies to prospect, develop, and grow New Business opportunities and ideas
  • General office duties

Criteria & Qualifications:

  • Excellent phone and computer skills
  • Detail oriented
  • Able to interact with internal and external clients in a professional manner
  • Comfortable meeting, speaking, and dealing with business owners and professionals
  • Excellent writing skills
  • Excellent time management skills with ability to multi-task
  • Highly motivated, self-starter with a passion for working in sports
  • Live in Chicago-land Area and have access to reliable transportation
  • Required to work Chicago Sky Events (nights and weekends may apply)
  • Knowledge, enthusiasm, and interest in the Chicago Sky, women’s professional sports, and the greater Chicago community
  • Marketing, sports administration, or related business majors preferred

Candidates must be able to travel to Sky head office in Skokie, IL and to various events around the Chicago-land area. This position reports directly to the Ticket Sales and Services department and is an unpaid internship.   Academic credit is available with potential to continue employment after the 2017 season.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will this internship be used for academic credit?
2. Do you have available housing in the Chicagoland area?
3. Do you have available transportation to and from office and arena?


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on networking, relationship sales, and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages
2. Aggressively and continuously prospect, hustle to achieve success, and take steps to execute personal ticket sales business plan
3. Utilize social selling tools to network and create successful relationships within the business community
4. Renew existing customers and sales through exceptional customer service practices and problem solving skills
5. Make 60+ outbound phone calls on a daily basis, utilize other sales activities including email, LinkedIn, face to face meetings, and networking to develop strong relationships
6. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
7. Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM
8. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
9. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
10. Game night responsibilities as well as attending outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Sponsorship Services/Activation
Account Executive, Corporate Partnerships - Dallas Wings (Arlington, TX)

The Dallas Wings are actively seeking a salesperson to work in their corporate headquarters located in Arlington, TX.  Ideal candidates will have significant experience developing corporate marketing partnerships. This position will be responsible for creating a high volume of new business and implementing high-level corporate marketing partnerships for the Dallas Wings while also building and maintaining relationships with current corporate partners.

Responsibilities: ?

  • All aspects of corporate sponsorship sales, including
  • Prospecting new business and potential partners
  • Developing and pitching sponsorship packages designed to meet clients’ needs
  • Closing new business
  • Fulfilling advertising/sponsorship packages
  • Managing certain inventory aspects of the operation, including:
  • Coordinating with other sales executives on inventory availability
  • Coordinating with vendors and appropriate personnel to ensure all contract fulfillment is executed within scope
  • All aspects of customer service and client relationship building, including:
  • Cultivating relationships with current and prospective sponsors
  • Entertaining existing and new sponsors during hospitality and athletic events
  • Other duties as assigned

Qualifications:

Candidates should have a history of success in radio/media and/or sports advertising/sponsorship sales, preferably major league professional sports team with significant corporate relationships already established.  AE candidates should have a minimum of 1 year of media / sponsorship sales experience.  A Bachelor’s Degree (or equivalent work experience) with a preference towards a sports management curriculum.

The ideal candidate will have, at a minimum, all of the following:
• A strong work ethic
• An innovative, energetic and self-motivated attitude
• Excellent communication and organizational skills
• Poise and ability to present him or herself well to others
• An entrepreneurial spirit
• Outstanding strategic selling skills
• Relationship-based selling approach
• Creative solution development


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Ticket Sales - Dallas Wings (Arlington, TX)

Why You Should Apply for this Position
The Dallas-Fort Worth (DFW) marketplace represents the largest unserved market for women's professional sports in the United States.  As the 4th-largest metropolitan area and 5th-largest media market in the U.S., being a part of a dynamic sales driven culture from the ground up - is a unique opportunity.  

So, if you thrive on ideation, innovation and have a passion to participate in an extraordinary, league-leading experience, apply now!

Position Summary
As a member of the Dallas Wings Ticket Sales team, you will work closely with the Director of Ticket Sales and Servies in order to generating new business revenue through group tickets, full season memberships, partial plans and premium inventory via phone, face to face presentations and networking events.

Position Responsibilities

  • Meet or exceed yearly, group ticket sales, new season membership sales and partial plan sales goals
    • Plan and coordinate group events utilizing fan experiences and working with clients to create their ultimate game day experience for their guests, family and friends.
  • Generate leads via prospecting, networking, attending chamber of commerce meetings, cold calls, business related networking functions and Dallas Wings games and other Dallas Wings related business events
  • Maintain computerized records of all clients and prospects with our CRM system
  • Effectively execute sales campaigns and training set forth
  • Assist customer service efforts during renewal campaigns
  • Assist with other season and group ticket sales duties, as assigned
  • Return all phone/e-mail within 24 hours
  • Attend all member events
  • Work Service Table at all Dallas Wings home games (18 games)
  • Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Sports Industry

Essential Skills

  • Must possess a strong ticket sales desire to help set the standard for the season membership and group sales department throughout the sports industry
  • Successful candidates will display the highest levels professionalism, pride and work ethic
  • Strong communication skills, positive attitude and an eagerness to learn are a must
  • High energy; ability to remain focused on sales goals and work independently
  • Ability to present sales material to large groups and clients
  • Ability to work flexible hours, including evenings, weekends and holidays
  • Provide excellent customer service

Experience and Qualifications

  • College degree or equivalent experience preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Dallas Wings (Arlington, TX)

Why You Should Apply for this Position
The Dallas-Fort Worth (DFW) marketplace represents the largest unserved market for women's professional sports in the United States.  As the 4th-largest metropolitan area and 5th-largest media market in the U.S., being a part of a dynamic sales driven culture from the ground up - is a unique opportunity.  

So, if you thrive on ideation, innovation and have a passion to participate in an extraordinary, league-leading experience, apply now!

Position Summary
As a member of the Dallas Wings Ticket Sales team, you will work closely with the Director of Ticket Sales and Servies in order to generating new business revenue through full season memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Position Responsibilities

  • Meet or exceed yearly new season membership sales, group ticket sales and partial plan sales goals
  • Generate leads via prospecting, networking, attending chamber of commerce meetings, cold calls, business related networking functions and Dallas Wings games and other Dallas Wings related business events
  • Maintain computerized records of all clients and prospects with our CRM system
  • Effectively execute sales campaigns and training set forth
  • Assist customer service efforts during renewal campaigns
  • Assist with other season and group ticket sales duties, as assigned
  • Return all phone/e-mail within 24 hours
  • Attend all member events
  • Work Service Table at all Dallas Wings home games (18 games)
  • Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Sports Industry

Essential Skills

  • Must possess a strong ticket sales desire to help set the standard for the season membership and group sales department throughout the sports industry
  • Successful candidates will display the highest levels professionalism, pride and work ethic
  • Strong communication skills, positive attitude and an eagerness to learn are a must
  • Ability to present sales material to large groups and clients
  • Provide excellent customer service

Experience and Qualifications

  • College degree or equivalent experience preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?

Closing Date: 2017-01-31


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Sales, Service, & Marketing: Sales & Marketing Management
Manager of Ticket Sales - Delaware 87ers (Wilmington, DE)

JOB DESCRIPTION – Manager of Sales

Department: Ticket Sales

Reports to: Chief Revenue Officer

Classification: Full-Time, exempt

The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience

Position Summary: The Ticket Sales Manager is responsible for maximizing revenue from ticket sales through all ticketing products. The TSM will be integral in the development and execution of full season, partial season, and group ticket sales strategies. The TSM will manage the ticket sales staff while also being responsible for achieving individual sales goals. This position requires a highly motivated individual to lead, and contribute, to the overall ticket sales effort of a professional sports organization.

Delaware 87ers, L.P. is an Equal Opportunity Employer.

RESPONSIBILITIES/DUTIES:

·Recruit, hire, train and develop Sales staff with the focus of generating, maintaining and increasing new sales revenue.

·Support growth of new sales revenue within full season, partial plan, group sales and membership services

·Lead, motivate, develop, and retain Sales staff for future succession and opportunity within the organization.

·Monitor, manage and evaluate Sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales staff with appropriate feedback and direction for development.

· Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, online activation and merchandise sales.

·Develop department business plan, training strategy, scripts, policies and procedures.

·Work with other managers to develop strategic call campaigns, new sales packages, marketing and promotional packages for individual ticket sales and opportunities for new sales.

·Develop and execute relationships with other departments including Marketing,,  Game Operations, CRM, Community Development, the arena and the 76ers sales management team, and the Arena.

·Resolve seating problems/concerns/issues related to new sales.

·Perform additional duties as assigned.
 

QUALIFICATIONS:

·Must have at least 5+ years sales experience.

·Must have proven record of consistently achieving sales goals/targets.

·Must have sales and/or event planning experience.

·Must have at least 3 years of experience in management; at least 2 years of experience managing multiple direct reports is a must.

·Bachelor’s Degree, Business or Sport Management preferred.

·Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook).

·Proficiency in Paciolan, DSA or similar ticketing software a plus.

·Must be organized, creative, enthusiastic, analytical, and possess excellent interpersonal skills.


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Sales, Service, & Marketing: Client Retention/Customer Service
Account Executive - Delaware 87ers (Wilmington, DE)

JOB DESCRIPTION – Account Executive

Department: Ticket Sales

Reports to: Director of Ticket Sales

Classification: Full-Time, exempt

The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience.

 

Position Summary: The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences.  The AE will also sell new group accounts to decision makers within businesses and non-profit organizations.

Delaware 87ers, L.P. is an Equal Opportunity Employer.

RESPONSIBILITIES/DUTIES:

  • Meet all sales goals assigned.
  • Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
  • Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
  • Develop and maintain a database of potential group and season-seat customers.
  • Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
  • Prospect for quality leads, particularly through asking for referrals.
  • Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
  • Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
  • Work with the Box Office to update certain sales reports.
  • Complete any customer service an operational duties in season as assigned.
  • Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

QUALIFICATIONS:

  • Experienced in sports team sales, general business sales, or sports management is preferred. 
  • Previous experience in face-to-face and telemarketing sales is ideal.


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Manager - Delaware 87ers (Newark, DE)

 POSITION OVERVIEW:
• The Ticket Sales Manager is responsible for maximizing revenue from ticket sales through all ticketing products. The TSM will be integral in the development and execution of full season, partial season, and group ticket sales strategies. The TSM will manage the ticket sales staff while also being responsible for achieving individual sales goals. This position requires a highly motivated individual to lead, and contribute, to the overall ticket sales effort of a professional sports organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meet all sales goals assigned
• Setting, achieving, and reporting ticket sales goals.
• Daily and weekly reporting of ticket sales.
• Ongoing sales training.
• Direct market activities related to sales goals.
• Plan and execute group sales activities.
• Budget preparation and expense management.
• Management of sales staff.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Performing other duties and responsibilities as assigned.

IDEAL CANDIDATE:
• 2-3 years previous sales experience is required
• Ticket sales management experience for a professional sports team is preferred.
• Proven track record of personal and team achievements.
• Candidate must possess drive, determination, and a strong work ethic
• Excellent communication and leadership skills.
• Ability to quickly identify problems and present solutions in difficult situations.
• Must be enthusiastic, creative and able to think both strategically and tactically.
• Exceptional customer service skills.
• Demonstrated creativity in the development of innovative and effective sales campaigns.
• Willingness and ability to work long hours, including nights, holidays and weekends, as required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: I have 2-3 years previous experience in ticket sales management for a professional sports organization? If YES, please describe.
2. YES/NO: I live near or could provide myself local housing near Newark, DE.
3. To be considered, please list your salary range/requirement.


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Delaware 87ers (Wilmington, DE)

POSITION OVERVIEW:
• The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

IDEAL CANDIDATE:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.
 


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Sales, Service, & Marketing: Ticket Sales
INSIDE SALES REPRESENTATIVE - DENVER NUGGETS (DENVER, CO)

OVERVIEW:

The Denver Nuggets are seeking highly motivated, coachable individuals who are passionate about getting their start on the business side of the sports industry.  The Inside Sales Representative position focuses on selling new full season tickets, partial season ticket plans, mini plans, group tickets through outbound calls and face to face appointments for the Denver Nuggets.  Our Inside Sales program provides consistent training from the Nuggets leadership team.  As a leadership team, we’re committed to the process of developing our sales executives on both a personal and professional level. The position pays an hourly wage plus commissions.

MINIMUM POSITION RESPONSIBILITIES:

  • Responsible for the sale of new full season tickets, partial season ticket plans, mini plans, group tickets

  • Make a minimum of 80 outbound sales calls each day with the goal of generating new ticket revenue

  • Identify new business opportunities by establishing professional and personal networks

  • Proactively seeking new leads through referrals, prospecting and networking

  • Meets or exceeds weekly and monthly sales and intangible goals

  • Conducts appointments with prospective clients

  • Provides phone support and follow-up of ticket sales marketing campaigns

  • Maintains detailed records of clients and prospects in the CRM system

  • Staffs sales tables at various games and events

  • Other duties as assigned

MINIMUM POSITION QUALIFICATIONS:

  • Bachelor’s degree in a related field from an accredited college or university

  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales

  • Strong verbal and listening skills

  • Strong desire to start a career in the sports sales industry

  • Works well in a team environment

  • Demonstrates a positive  and professional attitude at all times

  • Ability to maintain a flexible work schedule (evenings and weekends)

  • Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards

 PREFERRED POSITION QUALIFICATIONS:

  • 4-year college degree

  • Strong computer skills

  • Team and League knowledge


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Sales, Service, & Marketing: Digital/New Media Sales
Producer/Editor - Houston Rockets/Toyota Center (Houston, TX)

General Description:

The Houston Rockets are seeking a video editor, ready to work in a fast-paced, efficient production environment.  The primary goal of this position is to create original team coverage/content, and deliver it via streaming services, apps, and social media platforms both quickly and systematically.  This role will work closely with the producer/editor, and social media team to establish the most productive workflow possible.

 RESPONSIBILITIES include but are not limited to:

  • Demonstrate our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

  • Work closely with marketing and production team dedicated to social web market to build compelling video content for Rockets fans worldwide.

  • Create videos from existing and new footage to target specific social media audiences.

  • Edit daily Rockets content taken from practice, game footage, coach/player interviews and community events.

  • Meet daily deadlines for delivering content for distribution.

  • Brainstorm with marketing/production teams for consistently fresh/engaging content

  • Help build/log/maintain digital video library.

  • Follow player/team storylines on a daily basis.

  • Use storytelling skills for both short and long format content.

  • Understand the history of the franchise, and historical content library.

  • Understand NBA basketball and game strategy.

  • Ability to work both independently and in a collaborative environment.

  • Knowledge of Canon, Sony, RED, etc., cameras and their workflows
  • Assist in shooting as needed.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree from an accredited college/university with major coursework in broadcast/communications or equal experience.
  • A minimum of 1-3 years of professional editing experience.
  • Being able to write in Mandarin is helpful (not necessary)
  • Excellent interpersonal, verbal/written communication and organizational skills.
  • Ability to work nights, weekends and holidays required as needed.
  • Solid experience with digital technology and editing software packages (Avid Media Composer, Premiere, After Effects)
  • Familiarity with special effects, 3D and compositing are a plus
  • Ability to prioritize and handle multiple assignments under pressure.
  • Comfortable working in a fast paced, time-sensitive department
  • Available to work nights and weekends
  • Travel will be required

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

**Please provide a Demo Reel or Portfolio

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No- I am fluent in both English and Mandarin.


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Iowa Energy (Des Moines, IA)

Title: Account Executive - Group Sales

Reports To: Group Sales ManagerDirector of Ticket Sales

Summary

The Iowa Energy are NBA Development League affiliates of the Memphis Grizzlies.  Located in Des Moines, Iowa, the Energy are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Energy are looking for a motivated sports professional(s) to join our sales staff selling group tickets and hospitality packages to companies, organizations and individuals. 

Duties and Responsibilities

  • Sell a full menu of ticket products including, but not limited to group ticket and hospitality packages

  • Make cold calls from lists provided to sell group ticket packages; generate own leads through referrals, networking and effective research

  • Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events

  • Renew and grow existing group ticket base

  • Create group theme nights and targeted group events to drive ticket sales

  • Sell full season and partial season packages to contribute to the overall ticket revenue

  • Attend outside events with the purpose of group ticket packages

  • Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Contact past customers in order to generate new sales

  • Effectively handle incoming sales calls from prospective customers for all ticket sales products

  • Meet or exceed assigned sales goals for all ticket products

  • Work events and games as assigned to support ticket sales efforts and promotional initiatives

  • Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications

  • Ability to meet tight deadlines and work well under pressure.

  • Strong organizational skills, time management skills and attention to detail required.

  • Strong verbal and written communication skills

  • Ability to prioritize and manage multiple tasks/projects

  • Ability to work independently without supervision, be self-directed and demonstrate initiative

  • Ability to take direction without follow up

  • Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

  • Exhibit good judgment and decision-making skills.

  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary

  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.  Familiar with Outbox a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Season Tickets - Iowa Energy (Des Moines, IA)

Title: Account Executive – Season Tickets
Reports To: Director of Ticket Sales

Summary:
The Iowa Energy are NBA Development League affiliates of the Memphis Grizzlies.  Located in Des Moines, Iowa, the Energy are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Energy are looking for a motivated sports professional(s) to join our sales staff selling season tickets and partial plans to companies, organizations and individuals.

Duties and Responsibilities:

• Sell a full menu of ticket products including, but not limited to full and partial season ticket packages

• Make cold calls from lists provided to sell full and partial season ticket packages; generate own leads through referrals, networking and effective research

• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events

• Renew existing season ticket accounts

• Attend outside events with the purpose of selling ticket packages

• Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

• Contact past customers in order to generate new ticket sales

• Effectively handle incoming sales calls from prospective customers for all ticket sales products

• Meet or exceed assigned sales goals for all ticket products

• Work events and games as assigned to support ticket sales efforts and promotional initiatives

• Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications:

The Iowa Energy are NBA Development League affiliates of the Memphis Grizzlies.  Located in Des Moines, Iowa, the Energy are one of the premier franchises in the league and are consistently at the top of the league in attendance.  The Energy are looking for a motivated sports professional(s) to join our sales staff selling group tickets and hospitality packages to companies, organizations and individuals. 

• Ability to meet tight deadlines and work well under pressure.

• Strong organizational skills, time management skills and attention to detail required.

• Strong verbal and written communication skills

• Ability to prioritize and manage multiple tasks/projects

• Ability to work independently without supervision, be self-directed and demonstrate initiative

• Ability to take direction without follow up

• Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships

• Exhibit good judgment and decision-making skills.

• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary

• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Executive (Seasonal/Temporary) - LA Clippers (Los Angeles, CA)

Job Summary

Our Inside Sales Executives are the next generation of sports industry professionals focused on building relationships with prospective and current Clippers patrons.  This individual will go through a career growth-oriented, sports sales development program. At the culmination of the program, our program supports our reps in seeking internal and external opportunities to advance their sports careers.  The in-depth training program will focus on growing one’s professional skill set as a full menu sales and sports professional.

All Inside Sales Executives will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.  The position pays hourly wages + Commission and Bonus Opportunities.

Principal Duties and Responsibilities

• Prospect and sell new full season tickets, partial season ticket plans, group tickets, premium seating, and single game event suites.
• Reach out to potential clients by phone, e-mail, networking events. Recommended100 outbound phone calls daily.
• Maintain digital records of all season ticket customers and prospects with our CRM system.
• Meet monthly with Inside Sales Manager to set goals and discuss strategy for attaining these goals

• Assist customer service efforts including mailing invoices, tickets, etc.
• Perform game night operational duties as assigned (visit clients, works sales table, etc.)
• Participate in development opportunities including attending weekly meetings and role-play sessions conducted by Inside Sales Manager.
• Participate in sales driven arena events.

Characteristics / Qualifications

•         Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field preferred but not required.

•         Proficient in basic computer software programs.

•         Ability to attend all home games (evenings and weekend hours and possibly holidays).

•         Open to learning and reception to constructive and actionable feedback.

•         Demonstrated dedication with the ability to oversee projects from origin through execution.

•         Willingness to learn and should be able to flourish in a high growth, dynamic environment.

•         Effective communication skills, both oral and written.

•         Self-starter and entrepreneurial spirit with hands-on approach towards business.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your strongest personality trait and how will you use it to be successful in this positon?
2. Why do you want to work in the sports industry?
3. What do you hope to gain from this opportunity?
4. What three words come to mind when you hear “Sales”?
5. Please upload video or include a link (YouTube, Vine, etc.) with a 30 second pitch that answers the question: Why should we hire you?


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Sales, Service, & Marketing: Community Relations
Director Community Relations - Los Angeles Lakers (El Segundo, CA)

Job Title: Director, Community Relations

Department: Community Relations (CR)

Reports to: SVP, Business Ops

Manages: Manager, Community Relations; and Coordinator, Community Relations

Position Summary: This position manages key relationships between the LA Lakers and local, national, international non-profit organizations. It is also serves as the nexus between business operations and basketball operations.

Essential Functions (Duties & Responsibilities):

  • Directly responsible for creating the LA Lakers Community Outreach Vision

  • Establish annual budget for CR department

  • Develop and manage all efforts related to the organization’s community relations mission, with a particular focus on synergies between team efforts and league efforts

    • Listen to all pitches from interested, aligned organizations (requests include but are not limited to memorabilia, players’ time, social media, swag, workshops, camps, etc.)

    • Manage relationships with NGOS or gov’t (schools, parks & rec, police departments)

    • Liaise with NBA on league community efforts (NBA Cares)

      • Attend league and other community relations conferences and meetings

  • Source community projects for Corporate Partnership contracts

    • Validate that brands, companies, and projects appropriately fit into strategic vision

  • Oversee a team of 2+ CR employees; lead group brainstorming sessions, manage, and delegate tasks appropriately

    • Conduct all hiring and training

    • Responsible for development of strategies and systems to motivate staff and accomplish community relations goals

  • Manage player inventory (current and former)

    • Develop and manage business operations relationship with players and representatives

    • Oversee the execution of all logistics related to player participation in a community event

  • Develop and execute Lakers employee service campaign, “Team Up”

  • Work cross-functionally with Lakers Youth Foundation to execute a cohesive outreach plan

    • Plan and execute an in-arena fundraising element (50/50 raffle) to raise money for Lakers Youth Foundation

  • Represent the Lakers brand at all community events and games (Lakers and D-Fenders)

Education (Required/ Preferred): Bachelor’s degree (required) (A degree in Non-profit management, Public Relations, Communications, Public Policy, Marketing, Sports Management, or other closely related field preferred.)

Previous experience:

  • A minimum of 5-7 years working in community programs and/or corporate philanthropy (required)

  • Experience working with a professional sports team (strongly preferred)

  • A background in volunteer work

Technology Capabilities: Microsoft Office (Excel, PowerPoint, etc.), online donation management systems, social media experience

Knowledge, skills, abilities:

  • A passion for serving the Los Angeles community; broad knowledge of local community outreach and non-profit organizations

  • A proven ability to leverage a strong brand to create effective, measurable outreach programs

  • Exemplary brand ambassador skills with a high character

  • Excellent oral, written and listening communication skills

  • Outstanding leadership and motivational skills

  • Detail oriented, logical, and methodological approach to problem solving

  • Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

  • Strong organizational skills

  • Ability to work under pressure in fast-paced environment

  • Ability to adapt to change in the work environment, multi task, manage competing demands and frequent changes

  • Familiarity working with professional athletes/ celebrities (preferred)

Physical Demands: Ability to lift at least 25 lbs. and significant walking during community events

Location: El Segundo (offices M-F), downtown Los Angeles (Staples Center for all Laker home games), and other occasional off-site events

Travel: Up to 10% of the time

Hours: Regular office hours (9am- 5:30pm M-F), plus overtime is mandatory; must be available to work evenings, weekends and holidays

Deadline to apply :Thursday, January 19, 2017.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years experience working in community programs and/or corporate philanthropy?
2. Do you have experience managing people?
3. What experience do you have working with the entertainment industry?
4. Describe a time when you had to transform a brand into a community action campaign.


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking coachable, high energy Ticket Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is a full-time, entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.

Essential Duties & Responsibilities

  • Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits and outside appointments
  • Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
  • Identify new business opportunities by establishing professional and personal networks
  • Proactively seeking new leads through referrals, prospecting and networking
  • Meet and exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and building relationships
  • Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities and maintaining a well-organized sales appointment process
  • Ability to maintain accurate, detailed records of all current clients and prospects via CRM database
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
  • Other related duties as assigned by the Ticket Sales Manager

Skills, Abilities and Experience

  • Bachelor’s degree in Business, Sports Management or related field from an accredited college or university
  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
  • A high level of professionalism, confidence, enthusiasm and personal accountability
  • Willingness to learn and ability to work within a team atmosphere
  • Excellent writing, communication and interpersonal skills
  • Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment
  • Ability to work nights and weekends and maintain a flexible schedule is required
  • Previous telemarketing and sales experience strongly desired

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. What is your current salary?
4. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Manager, Group Sales - Miami HEAT (Miami, FL)

Breif Description of the Position

Overview of the Job: This position is responsible with the selling of group tickets, Xfinity East Plaza neighborhoods, HEAT events in 601, and AmericanAirlines Arena events. Associate Degree from a two year college or technical school; Six months to one year related experience and/or training. Excellent communication skills, professional selling skills and previous ticket sales experience required. Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Responsible for selling Miami HEAT season tickets, partial plans, tickets for kids, holiday plans, and premium seats through face to face meetings and outbound phone calls. Build loyal ticket sales partnerships and maximize ticket sales revenue opportunities. Log daily call notes through our smartsell database. Work extended and/or irregular hours including nights, weekends and holidays as needed. Work our sales table during Miami HEAT games and outside events. Responsible for reaching a monthly ticket sales revenue goal each month to stay on pace to exceed phase/ yearly 2016-2017 ticket sales revenue goals. Associate degree from a two year college or technical school; Six months to one year related experience and or training .Excellent communication skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is prefered, but not required. 


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Sales, Service, & Marketing: Premium/Suite Sales
Account Manager, Premium Sales- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: The Premium Sales Account Manager is responsible for finding new prospects and closing premium ticket sales. This position is focused on making outbound sales calls, setting new business meetings, and using LinkedIN sales navigator to sell premium seats to local businesses and individuals. The Premium Sales Account Manager will focus on selling courtside seats, Flagship seats, Junior Flagship Seats, Dewar’s Rail, Suites, and Loges. Additionally, the premium sales account manager will also be relied on to assist in the selling of Season Tickets, partial plans, and our new hospitality areas which include the Xfinity East Plaza neighborhoods, Cabana, and events in 601.

Responsibilities include:

  • Prospect new sales opportunities through the sale of courtside seats, Flagship Seats, Junior Flagship seats, Dewar’s Rail, Suites, and Loges.
  • Prospect new sales opportunities for new season ticket members, partial plans, Xfinity East Plaza neighborhoods, Cabana, and events in 601.
  • Prospect new sales opportunities for Tickets for Kids program and HEAT Gala.
  • Ability to close business in face to face meetings with C-Level executives
  • Improve outbound effort on a daily basis through outbound phone calls, social selling, and referrals.
  • Set a minimum of 8 new business meetings each week.
  • Meet sales goals (Premium, Seasons, Partial Plans, and HEAT Special Events) provided by the Director of Ticket Sales.
  • Host and work various events throughout the year
  • Perform other duties as assigned by the Director of Ticket Sales
  • Generates new sales by setting at least 8 outside appointments a week.
  • Generates new sales through the use of LinkedIn and Sales Navigator.
  •  Must be eager and willing to work with other team members on our staff.
  •  Maintain Smartsell database for communicating with prospects
  • Build loyalty and develop strong relationships with new and current customers.
  • Work extended and/or irregular hours including nights, weekends and holidays as needed.
  • Attend NBA, and AmericanAirlines Arena events as scheduled.

Minimum of 2 to 4 years of sustained success selling premium tickets in a business setting and/or professional sports setting. The requirements listed are representative of the knowledge, skill, and/or ability required.CRM and/or ticket system experience preferred as well as experience with LinkedIN Sales Navigator. Knowledge of Microsoft office applications. (Word, Excel, Outlook). Excellent communication skills, full understanding of the sales process, great grammar, strong interpersonal skills, and the ability to elevate the experience for all fans. Must have a desire to research industries in the Miami/Fort Lauderdale market. Must be able to generate results and record daily activities in a fast paced environment. Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least 2-4 years of experience of success selling premium tickets in a business setting and/or professional sports setting?
2. (Yes/No) Are you proficient with LinkedIN Sales Navigator?


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Sales, Service, & Marketing: Ticket Sales
Group Account Executive - Milwaukee Bucks (Milwaukee, WI)

Position Description:

The Group Account Executive Role will report to the Sr. Director of Group Sales and will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.

Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.

 

Major Responsibilities:

  • Make sales from category lists to area organizations and follow-up as necessary
  • Meet or exceed annual sales goals
  • Meet daily and weekly outbound call and appointment expectations
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
  • Build strong relationships and gain a deeper level of knowledge about each customer
  • Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
  • Attend team and community events for purpose of maximizing sales opportunities
  • Proactively create opportunities for new business with existing customers
  • Additional responsibilities as assigned by the Sr. Director of Group Sales

 

Qualifications:

  • Demonstrates a positive and personable attitude
  • Highly motivated with a desire to be successful
  • Ability to work well as part of a team towards achieving department and company goals
  • Strong organizational and time-management skills
  • Excellent oral and written communication as well as customer service and problem solving skills
  • The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
  • Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
  • Must be available to work flexible hours including nights, weekends and holidays
  • Polished presentation skills with the ability to confidently react to situations in a timely and professional manner
     

Education and Experience:

  • A minimum of two years of successful sales experience, preferably sports sales experience

  • Four-year college degree

  • Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)


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Sales, Service, & Marketing: Client Relations/Customer Service
Account Service Executive - Milwaukee Bucks (Milwaukee, WI)

Position Description:


The Account Service Executive will report to the Director of Retention and be responsible for maximizing revenue with a focused approach on growing and managing Bucks MVP accounts, prospecting new sales, and providing the highest level of customer service to our client base. Core to this role is the ability to grow and manage large numbers of accounts, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. This role will be compensated for renewal, new plan, group and suite sales.

Specific Duties and Responsibilities:

  • Maintain full menu working knowledge of all season ticket plan (renewal adn new), group, and suite products to sell when applicable
  • Manage renewal/sales process from start to finish - assess and qualify potential clients, create proposals, present solutions, close sales, and fulfill all terms of sale
  • Exceed sales and retention goals
  • High Proficiency in both written and verbal communications (public speaking and presentation)
  • Excellent relationship building and interpersonal skills
  • Assertive, persistent and results-oriented approach
  • Strong time-management organization and analytical skills
  • Strong work ethic with high personal accountability, business ethics and morals
  • Ability to be flexible, prioritize and manage multiple tasks/projects
  • Able to work flexible hours based on changing priorities including evenings, weekends, and holidays
  • Ability to work well under pressure
  • Ability to coordinate multiple events and exceed customers’ expectations
  • Proficient in Microsoft Office Applications
  • Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred

Qualification Requirements:

  • Proven track record in sales/service experience in sales or related field (2-5 years of experience)
  • Bilingual is preferred

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Sales, Service, & Marketing: Promotions
Lynx Member Programming Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Lynx Member Programming Specialist

Department: Membership Sales

Reports to: Lynx Ticket Sales Manager

Position Type: Full Time/Exempt/Regular

Date Modified: 1/12/2017

Position Summary/Objective: This position will improve the season ticket member retention rate by spearheading the Membership Service platform for the Minnesota Lynx.  This position will also assist the Account Executives to enhance our relationships amongst key stakeholders.

Essential Functions: Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Oversee and activate all elements associated with the Lynx membership program and assist the Manager of Lynx Ticket Sales and Service and Director of Business Operations in day-to-day needs
  2. Be responsible for the preparation and execution of all Game Day experiences (Touch-point Program & in-seat visits).
  3. Plan and administer all member events, as well as setting up & staffing the member lounge on game nights
  4. Collaborate as a team with Sales Executives to implement relationship building programs.
  5. Assist the Account Executives with the coordination and delivery of Renewal Rewards & Member Benefits.
  6. Facilitate fulfillment of all customer recognition within 24 hours of joining or renewing with the team; including managing the Lynx FansFirst inbox
  7. Create focused events targeting and connecting with niches within our season ticket members.
  8. Collect, track, communicate and measure all RSVPS for events.
  9. Track inventory and procurement needs relative to events, touch points, and membership benefits.
  10. Research and develop programs that deliver and increase membership value to Lynx stakeholders.
  11. Assist in activation of the Lynx President’s Circle, arena relocations, and league reporting and planning

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Knowledge of CRM and Veritix is strongly preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.

Experience: Minimum 2 year of service or sales and event planning experience strongly preferred.

Education: Bachelor’s degree or equivalent experience preferred. 

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment: 

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?


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Sales, Service, & Marketing: Event Operations/Management
Sales and Service Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Sales and Service Associate

Department: Membership Sales

Reports to: Sales and Service Coordinator

Position Type: Full Time/Non Exempt/Seasonal

Date Modified: 1/11/2017

Position Summary/Objective: The responsibility of this position is to aid the Sales and Service staff with implementing and facilitating the department strategies and objectives for the NBA/WNBA teams. This includes assisting the Partnership Sales and Activation departments as well as the Ticket Sales and Service Departments.

Essential Functions: Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist with day to day responsibilities, including but not limited to: managing general office duties, maintain tracking spreadsheets, make deliveries, and running errands
  2. Assist with preparing presentations and recaps.
  3. Assist with database mailings and initiatives.
  4. Support research initiatives regarding promotions and best practices.
  5. Assist with ticketing grids, contract management, archiving game night photos and managing storage spaces.
  6. Research current and prospective clients
  7. Set up and break down of events, meetings, premium spaces, sponsor booths, interactive areas, sponsored appearances, and other miscellaneous game night or event setup, execution, and tear down
  8. Work all Timberwolves home games. Duties will vary but may include: working a check-in table, staffing a booth or a Premium space, assisting with implementation of ticket promotions, redemptions, fulfillment of Fan Experiences and Touch points, interacting with fans, fielding questions, and providing excellent customer service
  9. Assist with Marketline and CRM.
  10. Assist with the execution of sponsor appearances: dance team, mascot and/or player.
  11. Assist with the execution of sponsored in-arena promotions: on-court contests (time-outs and quarter-breaks) as well as pre-game and post-game sponsor-related activity.
  12. Prepare and distribute the Business Development guest list each game night.
  13. Manage member donations and assist guests in coordinating their donated game.
  14. Document in-arena promotions, events, member programming and other activities throughout the game by taking photos as well as videos.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.

Experience: Previous sales and/or customer service experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone.. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Ticket Sales
Inside Sales Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Inside Sales Associate

Department: Inside Sales

Reports to: Manager of Inside Sales

FLSA Status: Full Time/Temporary/Non-Exempt

Date Modified: 10/2/2015

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships in Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Timberwolves and Minnesota Lynx.

Program Overview:

Our Inside Sales program is centered on hiring, training, and developing the next superstars on the business side of sports. As a leadership team, were committed to the process of developing our sales executives on both a personal and professional level, while exposing our staff to the most comprehensive training regimen in all of sports.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Sell a full menu of ticket products for the Minnesota Timberwolves & Lynx including, but not limited to full and partial season memberships, group tickets, and premium seating.
  2. Actively prospect and research new sales leads.
  3. Proactively work to create new revenue opportunties with existing customers through ticket plans, referalls, and the seat relocation program. 
  4. Meet and exceed weekly and monthly sales goals.
  5. Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.
  6. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  7. Document all communication with clients in CRM.
  8. Work various Minnesota Timberwolves events and games as assigned to support ticket sales efforts and promotional initiatives. 
  9. Provide excellent service through phone calls, emails, written communication and in-person visits in the office and at special events. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.
  6. Knowledge of CRM and Archtics is preferred.

Experience: Previous sales experience is preferred.

Education: Bachelor’s degree or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of (and/or) experience working in sports at the professional, minor league or collegiate level is preferred.

Pillars of success with the Timberwolves & Lynx – 

  • Culture:  We are passionate about providing a fun and rewarding environment to work in while also providing growth opportunities both inside and outside of the Timberwolves & Lynx.  
  • Accountability: We hold people accountable, expect fair play, and foster a culture of trustworthiness. We are responsive to others. We uphold the highest standards of ethics and act with integrity.      
  • Innovation: We strive to be disruptive to traditional modes of thought, to question assumptions and to think critically and strategically. We like to challenge ourselves and to be challenged. We are known for driving profitability and creating memorable experiences in new and unexpected ways.We use cutting-edge technology and analytics to achieve our goals. 
  • Commitment: We are committed to making our team and our community proud and strong. We support, trust and encourage one another. We strike a balance between collaboration and accountability while challenging each other to strive for greatness within our industry.
  • Growth: We provide the best training avenues internally and externally to allow our staff to continue learning best practices in the industry and grow into true sales professionals.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:30 AM-5:30PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.

Travel

Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $10.00/hour?
3. Are you willing to relocate, if necessary?
4. Why do you believe you are the right fit for this position?
5. What three words come to mind when you hear "Sales"?
6. What do you hope to gain from this opportunity?


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Sales, Service, & Marketing: Fan Development
Basketball Academy Coordinator - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Basketball Academy Coordinator

Department: Basketball Academy

Reports to: Basketball Academy Manager

FLSA Status: Full-Time/Regular/Exempt

Date Modified: 11/23/2016

Position Summary/Objective: The Basketball Academy Coordinator is responsible for managing community basketball programming on and off the floor as well as facilitating daily administrative duties for Timberwolves and Lynx Academy. 

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist with planning and development all events.
  2. Assist in planning long-term Basketball Academy business objectives.
  3. Recruit, hire and supervise Basketball Academy office Interns.
  4. Develop, sell & coordinate assigned youth team training and offsite clinic projects
  5. Fulfill related organizational on-court obligations – Academy and other departments.
  6. Maintain Academy website and related activities/communications
  7. Update & maintain social media outlets and internal communication (including Wolf Tracks) for Basketball Academy.
  8. Facilitate all administrative functions, including but not limited to: answering phones, filing, manage ROI reports, copying, data entry, and managing Basketball Academy coaches.
  9. Assist with programming, scheduling and managing & directing summer camps and clinic staff.
  10. Resolve and communicate service-related disputes, summer camp/clinic complaints.
  11. With Manager; recruit, train and supervise all qualified coaches for all Academy-related activities, including camp directors, youth basketball clinicians, camp staff, individual skills coaches and game day interns.
  12. Focus and enhance driveway to driveway experience for youth basketball

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Basketball-related skills and knowledge strongly preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department.

Experience: Minimum two (2) years of customer service and sales experience preferred. Additional experience working with youth strongly preferred.

Education: Bachelor’s degree or equivalent combination of education and experience preferred.

Specialized Knowledge, Licenses, etc.: Previous coaching, basketball training experience preferred.

Supervisory Responsibility, if any: This position does have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in gymnasiums, the Timberwolves/Lynx practice facility and a professional sports arena, which include bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff in this position will also demonstrate and assist individuals with basketball skills. Staff will frequently move boxes of merchandise and equipment weighing up to 30 pounds.

Travel

Position will require travel to external events. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Do you have two years of customer service and sales experience?
3. Do you have past experience working with youth basketball?


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Sales, Service, & Marketing: Corporate Sponsor
Director of Corporate Development - Philadelphia 76ers (Philadelphia, PA)

Position Summary:

The Director of Corporate Development will be responsible for identifying and securing corporate sponsors and business partners to generate new revenue that supports the Philadelphia 76ers business objectives.  
 

Key Responsibilities:

  • Responsible for creating and selling fully integrated partnerships with local, regional and national brands, and developing an effective pursuit strategy to secure such partnerships
  • Develop and maintain new business sales pipeline
  • Achieve sales revenue goals through productive prospecting and deal closing activities
  • Identify and collaboratively assess partnership opportunities while establishing new client relationships utilizing various lead-generation and sales strategies, including but not limited to, research, cold calls, site visits, and outside sales calls
  • Initiate and negotiate contracts to execution
  • Work with Partnership Activation Team and internal departments (e.g. marketing, broadcast, digital, community relations, events)  to develop sponsorship strategies, ideas and proposals for prospective clients through industry research and activation concepts to fit brand and meet objectives
  • Create partner-specific financial budgets
  • Cultivate new business opportunities by representing the Philadelphia 76ers at networking events and attending various business and association meetings
     

Required Skills/Knowledge:

  • Must demonstrate a strong sense of ownership and pursue excellence; ensures goals are met and high level standards are upheld
  • Must be able to understand partners’ objectives and look for ways to creatively associate with the Team’s assets
  • Must be able to compile information via research and probing of accounts in order to create proposals, presentations, budgets, and for financial or competitive analysis
  • Excellent presentation, interpersonal and communication skills
  • Demonstrated written and analytical skills
  • Demonstrated organizational skills, attention to detail and sense of urgency where necessary
  • Demonstrated problem solving skills
  • Ability to work independently and self start, as well as collaborate with a team and cross-functionally
  • Is proactive and productive; recognizes opportunity to put procedures into practice to achieve job efficiencies
  • Has uncompromised ethics, integrity and discretion with company and client information
  • Comprehends and respects budgets
  • Proficiency with Microsoft Office suite of products
     

Required Experience:

  • 7 years of professional experience, with at least 5-7 years related experience in sports sponsorship sales
     

Educational Background:

  • Bachelor’s Degree (minimum)


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Sales, Service, & Marketing: Ticket Sales
Sales Associate (May Start Date) - Philadelphia 76ers (Philadelphia, PA)

JOIN THE REVOLUTION!

Widely regarded as one of the top ticket sales programs in the sports business, the Sixers Sales Associate program provides entry-level sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Sixers Sales Associate program will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Apply now to learn why the Philadelphia 76ers were selected as one of Philadelphia Business Journal’s Best Places to Work in Philadelphia!

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Utilize social selling tools to generate new lead sources

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Take advantage of out of office appointments to get face-to-face with prospective buyers

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


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Sales, Service, & Marketing: Ticket Sales Management
Manager, Inside Sales - Philadelphia 76ers (Philadelphia, PA)

The Philadelphia 76ers is one of the most storied franchises in American sports, led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil. The Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sports industry. The Sixers offer an energetic working environment built on collaboration, growth, and a quest to excel in everything we do.

Philadelphia 76ers, L.P. is an Equal Opportunity Employer.

Responsibilities include, but are not limited to the following:

  • Recruit, hire, train and develop Sales Associates with the focus of generating, maintaining and increasing new sales revenue
  • Support growth of new sales revenue within full season, partial plan, group sales and membership services
  • Lead, motivate, develop, and retain Sales Associate staff for future succession and opportunity within the organization.
  • Monitor, manage and evaluate Sales Associate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales Associate staff with appropriate feedback and direction for development.
  • Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, and online activation
  • Develop department business plan, training strategy, scripts, policies and procedures
  • Work with other managers to develop strategic call campaigns, new sales packages and opportunities for new sales
  • Develop and execute relationships with other departments including Creative, CRM, Game Operations, CRM, Community Development and the Arena
  • Resolve seating problems/concerns/issues related to new sales
  • Perform additional duties as assigned

Qualifications (educational, experience and basic knowledge requirements):

  • Must have at least 5+ years sales experience
  • Must have proven record of consistently achieving sales goals/targets
  • Must have sales and/or event planning experience
  • Must have at least 3 years of experience in management; at least 2 years of experience managing multiple direct reports is a must
  • Bachelor’s Degree, Business or Sport Management preferred
  • Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)
  • Proficiency in Paciolan, DSA or similar ticketing software a plus
  • Must be organized, creative, enthusiastic, analytical and possess excellent interpersonal skills

Certifications

  • None Required 


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

 Job Purpose

The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

Primary (Essential) Duties

• Utilize CRM management system to track and report progress of relationships with all portfolio accounts
     o Minimum of 50 unique touchpoints each day
     o One unique touchpoint per account every two weeks as marked in CRM
• 1.5 hours of combined inbound and outbound duration daily
• Attend 1 appointment per day
• Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
• 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
• Return all phone/e-mail within 24 hours
• Attend all member events
• Work Service Table at 44 Suns and 18 Mercury games per season
• Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

Knowledge, Skills and/or Abilities

• Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
• Successful candidates will display the highest levels professionalism, pride, and work ethic
• Strong communication skills, positive attitude, and an eagerness to learn are a must
• Provide excellent customer service skills
 

Experience/Education Requirements

• College degree or equivalent experience preferred.

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Must work all 44 Suns and 18 Mercury home games
• Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Database Marketing/Analytics
CRM Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns seek a CRM Manager to lead internal CRM initiatives supporting the overall sales and marketing objectives including revenue generation, lead generation, retention, and data acquisition. The CRM Manager should be subject matter expert of all things related to Microsoft Dynamics.  The role will play an integral part in CRM campaign development and implementation, deep dive customer database analysis, CRM interface and communication of key performance metrics to sales managers.  The role is responsible for maximizing ROI from the CRM system and guiding overall CRM strategy.

Primary (Essential) Duties

  • Manage CRM team in charge of implementing and executing all internal CRM related activities.
  • Collaborate with business area stakeholders to identify and track key business metrics in the area of Ticket Sales and Marketing related to CRM.
  • Perform deep dive analysis involving important CRM related KPIs
  • Oversee all CRM administrative tasks as needed for Ticket Sales managers and reps such as managing and creating CRM campaigns and provide proactive campaign feedback.
  • Implement changes and updates to Microsoft Dynamics to enhance user interface and align with organizational strategy.
  • Work with Director of Marketing to align CRM initiatives with E-mail marketing strategy.
  • Oversee E-mail database administration and reporting 
  • Provide access to self-service analytics for managers through data visualizations, dashboards and reporting to empower the Ticket Sales department and drive insights.
  • Develop best in class lead scoring and prospect models and manage distribution of leads.
  • Manage implementation of new data sources into data warehouse.
  • Keep up-to-date on industry trends as they relate to database management, lead acquisition, customer segmentation, and technological advancements.

Knowledge, Skills and/or Abilities

  • 2+ experience using a CRM system and/or ticketing database
  • Understanding of CRM activities and goals
  • Advance skills in Microsoft Excel and PowerPoint
  • Advanced quantitative skills
  • Strong presentation skills and particular expertise in designing effective charts, graphs and tables
  • Demonstrated ability to collaborate with colleagues across multiple business areas

Experience/Education Requirements

  • Bachelor's degree required
  • At least 2 years of CRM management and analysis Experience (Microsoft Dynamics strongly preferred)
  • Technical experience in SQL preferred
  • Technical expertise in Ticketmaster Archtics and SAS a plus

Working Conditions and Physical Demands:

  • Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2+ CRM related years of experience?
2. Do you have experience using Microsoft Dynamics?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

  • Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
  • Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)

Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

Primary (Essential) Duties

  • Making sales calls from territory and category lists to area organizations and follow-up as necessary
  • Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
  • Contacting qualified and unqualified sales leads for new group and season sales
  • Managing and servicing existing group accounts
  • Handling customer service and ticketing issues of assigned group customers
  • Prospecting for new group clients
  • Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

  • Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

  • Bachelor’s Degree or equivalent experience 
  • At least one year of sales experience in a fast pace environment
  • Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
  • Expected to work a majority of events/games.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


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Sales, Service, & Marketing: Marketing
Arena Marketing Manager - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Marketing Manager will have a primary focus on Talking Stick Resort Arena initiatives and will work cross-departmentally to enforce brand consistency and integration opportunities. This individual will be responsible for supporting the variety of events booked at the Talking Stick Resort Arena and growing its brand awareness, in addition to multiple Suns and Mercury marketing initiatives.

Primary (Essential) Duties

Talking Stick Resort Arena

  • Support the development and implementation of brand strategic vision, goals and plans of Talking Stick Resort Arena and the events held in the building
  • In collaboration with event promoters, manage Advertising & Marketing budgets for all events that take place at Talking Stick Resort Arena and act as local media buyer and trafficker as needed
  • Collaborate with internal digital and marketing teams in regards to a digital strategy (emails, social media, etc.)
  • Work with cross-functional teams and external agencies to develop and execute programs, develop ideas, and share in the success of the team
  • Develop and execute annual promotional strategy to maximize event revenue and develop brand awareness amongst relevant stakeholders
  • Demonstrate ability to formulate brand positioning, brand architecture, storytelling, and design to drive business results and brand equity
  • Collaborate with Suns / Mercury Sales and Marketing and Marketing Partnerships departments to maximize brand integration opportunities

Mercury

  • Assist the Mercury Marketing Manager in executing the marketing calendar and promotional initiatives to profitably increase sales and drive retention
  • Collaborate with Mercury Marketing and Sales teams in building a strategy to maximize single game ticket revenue

Suns

  • Assist in the development and execution of the Suns marketing plan as needed throughout the season
  • Collaborate with Suns Marketing and Sales teams with the ongoing promotional strategy to maximize single game ticket revenue and brand awareness
  • Assist in any grassroots marketing efforts/events that take place throughout the year as needed

Additional Responsibilities/Non-Essential Duties

  • Develop innovative and integrated marketing communications across a variety of stakeholder touch points
  • Assess creative concepts and executions based on creativity, strategic alignment and consumer impact
  • Apply knowledge of information used to define brand strategic corridors and develop appropriate business solutions for activation

Knowledge, Skills and/or Abilities

  • Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
  • Knowledge of and ability to apply basic marketing concepts (e.g., brand positioning, brand architecture, SWOT analysis, competitive assessment, marketing objectives/strategies, consumer segmentation) used in the development of marketing plans
  • Ability to understand and execute/develop brand positioning and brand architecture
  • Strong strategic thinking, creative thinking, team leadership, collaboration, and problem solving skills
  • Must have good vision for art and design direction
  • Must have strong written and verbal communication skills

Experience/Education Requirements

  • 4-year college degree or equivalent experience
  • Business or Marketing major preferred
  • Minimum 3+ years brand marketing/management experience
  • MBA preferred but not required

Working Conditions and Physical Demands:

  • Must be able to walk and stand for extended periods
  • Must be able to lift and move 25lbs
  • Must attend all TSRA concerts and shows, and Suns / Mercury games as needed
  • Flexible schedule to include weekends, evenings,  and some holidays to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. • Minimum 3+ years brand marketing/management experience


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Sales, Service, & Marketing: Sales & Marketing Management
Director of Sales, Marketing Partnerships - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

The Phoenix Suns, Mercury and Legends Entertainment District are pursuing an experienced, dynamic, and innovative sponsorship sales executive to lead a sales team and secure corporate partners. This is a full-time position reporting to the Vice President, Marketing Partnerships. 

Job Description:

Responsible for the generation and development of Marketing Partnership revenue for the Phoenix Suns, Phoenix Mercury, and Legends Entertainment District properties.  Achieve team and individual revenue goals through the sale of media, signage, promotions, digital, print, community platforms, suites, tickets and all other Team marketing assets.

Management responsibilities include:

  • Lead sales team in identifying and closing long term Marketing Partners for the Phoenix Suns, Phoenix Mercury and Legends Entertainment District

  • Manage day to day development, coaching, training and supervision of the Marketing Partnerships sales team

  • Collaborate with the Vice President in the overall strategic direction for the team including: developing sales collateral, implementation of successful pitching and prospecting, sales campaigns/incentives

  • Provide accurate, reliable information for sales forecasts and inventory management reports with significant understanding of Microsoft CRM

  • High level of motivation in reaching aggressive targets while also ensuring that the needs of partners are always a top priority

Individual responsibilities include:

  • Generate revenue through the sale of “new” corporate partnership relationships
  • Conduct client needs analysis and close business in a timely fashion
  • Ability to cultivate new and existing corporate partner relationships to ensure Marketing Partnership revenue growth
  • Develop dynamic sales presentations for current or new business prospects by incorporating research of category dynamics and clear understanding of the prospective partner's marketing goals
  • Network and build positive long term relationships with key decision makers
  • Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
  • Manage multiple projects/tasks simultaneously
  • Demonstrate an understanding of marketplace on both a local and national level
  • Assist and engage with prospects and partners during Suns/Mercury games as well as events when needed
  • Collaborate with multiple departments in a positive and respectful manner

Qualifications:

  • Minimum of a Bachelor’s degree
  • Minimum of 3-5 years of successfully selling corporate partnerships in sports or other related field
  • Minimum of 2-3 years of leading/managing a sales team
  • Proficient in Microsoft Office (Word, PowerPoint and Excel)
  • Excellent relationship building skills and effective negotiation skills
  • Sufficient understanding of media/advertising buys to communicate value of partnership vs. pure media as a marketing solution
  • Strong interpersonal and leadership abilities with excellent oral and written communication skills
  • Ability to collaborate with a diverse group of stakeholders, gaining their trust, confidence, and respect as well as the ability to build consensus among stakeholders with varying interests and objectives
  • Develop strong relationships with senior level marketing executives at corporations located in or doing business in the market
  • High energy personality that thrives in a fast-paced, changing environment
  • A leading work ethic with a competitive instinct to win
  • Aptitude to rebound from setbacks and adversity when facing difficult situations or conversations

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Sales, Service, & Marketing: Corporate Sponsorship Sales Department Management
Corporate Partnership Sales Director - Sacramento Kings (Sacramento, CA)

Capsule Position Description:  Creates and brokers integrated Corporate Partnerships for the Sacramento Kings and the new Golden 1 Center.  These partnerships will be multi-year agreements and focused on the unique objectives and priorities of each individual partner. 

Key Responsibility Areas (KRA’s):

  1. Prospect new business within assigned categories.
  2. Build relationships with potential customers in person and over the phone including cold calling, setting discovery meetings and potential partner presentations and proposals.
  3. Negotiates and finalizes the contractual process.
  4. Pro-actively provide service to partners and potential partners by identifying, addressing and exceeding expectations while maximizing value and ensuring return on objectives.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

·         Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

·         Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

·         Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

·         Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.  Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them.  Open to changes and new innovations and works to ensure the success of such changes and innovations.  Eagerness to break new ground and pursue continuous improvement.

Technical Expertise:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Self-starter with a positive attitude;

·         Demonstrated ability to identify potential prospects

·         Demonstrated ability to ask questions to determine the objectives of potential partners

·         Demonstrated ability to overcome objections

·         Demonstrated ability to connect potential partner objectives with assets/solutions that will meet those objectives

·         Demonstrated ability to close deals

·         Commitment to teamwork;

·         Excellent communication skills;

·         Customer Service orientation. 

Computer Skills                                             

To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, and Outlook and ability to learn the use of ticket computer programs.

Education and/or Experience

·         BA/BS preferred.  Five to seven years of successful partnership sales experience, preferably in the sports or entertainment industry. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?
2. Tell me about your previous Corporate Partnerships sales experience?
3. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Sales Representative - San Antonio Spurs (San Antonio, Tx)

This position is responsible for further developing, maintaining, and increasing Season Ticket and Group Ticket Sales for the San Antonio Spurs, Rampage, Silver Stars, and AT&T Center Family Shows and/or Events with a strong focus on relationship sales and customer retention. This person must provide extensive customer service and continual development of relationships with customers, co-workers, and corporate sponsors. Base pay will include an annual salary and commission. This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collabore with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Generate, Develop, and Maintain new and ongoing business and sales relationships.
  • Implement and Demonstrate outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, and data capture and personal database management.
  • Develop and Attain personal strategies, procedures, and goals to increase sales for SS&E Properties while committing to on-going sales training and development of best sales practices.
  • Greet, Support, and Serve current and potential clients daily and at games.
  • Assist and Support the Manager of Ticket Sales with all aspects of promoting and managing all SS&E Franchise properties and other department responsibilities.

Qualifications:

  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
  • Basic understanding of CRM.
  • Ability to prioritize multiple tasks and support multiple high level positions.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations and information.
  • Demonstrate poise, tact and diplomacy.
  • Strong teamwork aptitude required.
  • Strong customer service skills required.
  • Strong oral and written communication skills.
  • The ability to work independently and coordinate multiple tasks.
  • Stand/Sit/Walk for long periods of time.

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?
2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Associate - Seattle Storm (Seattle, WA)

Overall Objectives:
The Sales Associate is responsible for generating new business and assists with achieving overall sales and attendance goals of the Seattle Storm by selling all Storm ticket products including, but not limited to, season ticket memberships, mini plans, and groups. 

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season ticket memberships and mini plans.
  • Contribute to group sales revenue goals by selling group events and experiences.
  • Participate in phone call campaigns that require phone and cold calling skills.
  • Meet weekly productivity requirements for out-bound call volume, outside appointments and networking.
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
  • Participate in ongoing sales and service training and other professional development opportunities.
  • Influence and motivate peers to meet personal and team objectives.

 

Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience.

  • Prior direct selling and service experience preferred.
  • Display strong communication and interpersonal skills, both written and verbal.
  • Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
  • Ability to handle heavy outbound phone volume
  • Meet and exceed weekly and monthly ticket sales goals
  • Show initiative and be a self-starter
  • Possess creative, strategic, and quantitative skills sets
  • Demonstrate a positive and team-oriented attitude
  • Able to work evenings and weekends 

This is part-time, seasonal, position reporting to Manager, Inside Sales.  Please send cover letter and resume to apply.


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Sales Manager - Seattle Storm (Seattle, WA)

JOB SUMMARY

Force 10 Hoops (Seattle Storm) is looking for a Sales Manager within the Corporate Partnerships department

that considers themselves a closer. Ideal candidates will have significant experience developing corporate

partnerships and closing multi-year deals on behalf of a sports property or event rights holder. This position will

be responsible for creating a high volume of new business and implementing high-level corporate partnership

programs for the Storm, while also building and maintaining relationships with corporate partners and the Storm

staff. The position’s primary focuses are to cultivate new relationships, maintain those relationships and help to

grow existing accounts. Our team is committed to extending the affinity of the Storm brand to businesses and

corporations of all sizes looking to align with our passionate fan base. You will work closely with internal teams

to facilitate partnership brainstorms, pitches and execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Assist the VP of Corporate Partnerships in meeting/exceeding annual sales goals through closing new

business

- Deep working knowledge of the sales process and a strong general sales acumen, as well as superior

relationship development and account management skills

- Continually develop new prospects to build and manage a sustained, mid-high six figure pipeline

- Comfort in successfully closing accounts in excess of $50,000 annually

- Coordinate and execute the development, delivery and presentation of proposals

- Understand the marketing objectives of clients and their agencies, to determine how a Storm

partnerships can help them achieve their goals

- Work collaboratively with cross-departmental teams to ensure we are presenting the best possible

programs that are tailored to prospective partners goals/objectives

- Research and develop new and exciting activation concepts, promotional opportunities, and other best

practices

- Implement and manage elements of corporate partner agreements in relation to signage, print, television,

digital, social, promotions, community relations, hospitality and others

- Work all home games, as well as other Storm external events, including evenings and weekends

- Attend and participate in weekly departmental sales, marketing, and game-related activation meetings

- Manage budgets for fulfillment and promotions on behalf of corporate partners to ensure sponsors

receives maximum benefit

- Assist in corporate partner recap process

REQUIRED QUALIFICATIONS

- Bachelors degree in sports, advertising or related business/marketing field

- Minimum of 3-4 years of experience sales in the marketing/sponsorship business with brands,

sports/entertainment properties, agency or media company

- Customer service/account management background

- Experience developing and executing marketing plans, promotions, presentations and proposals

- Understanding of sponsorship and promotions and how to drive business results through sports

- Proven ability to develop strong, long-term relationship with both clients and co-workers

- Business aptitude to understand and manage client needs and organizational goals to create innovative

revenue generating programs

- Excellent communication skills, both oral and written

- Ability to comfortably present to both internal and external stakeholders in a boardroom setting

- Positive attitude, team player

- High ethics and does what is right

- Strong organizational skills; ability to manage high volume of detailed work

- Must have in-depth working knowledge of Microsoft Office, Excel, Word, Power Point and other

computer skills required.

DESIRED QUALIFICATIONS

Sales Experience in sports/event sponsorship or multi-platform media sales a plus

Social by nature, likes to network, prospect and identifying key contacts, businesses as potential clients

Self-motivated, open to coaching and desire to grow personally and professionally

Desire to win and be highly successful

To successfully apply, please send cover letter & resume.


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Sales, Service, & Marketing: Database Marketing/Analytics
Manager of Business Analytics - Spurs Sports & Entertainment (San Antonio, Tx)

This position is a key part of the organization’s Corporate Analytics group, working across departments to turn data into actionable insights by using statistical tools and data mining techniques. The eligible candidate will lead the creation of the organization’s customer models, financial projections and demand forecasts as well as inform pricing and sales strategy decisions.

 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Automate daily sales and activity reporting.
  • Build demand projections to assist in budgeting and pricing efforts.
  • Build customer models for various properties and products and work with sales managers to implement models to optimize sales efforts.
  • Work with sponsorship department to create financial valuations of assets then work with CRM Manager to build these valuations into proposal process.
  • Help inform performance metrics for sales and marketing automation assisting in campaign optimization.
  • Other duties as assigned.

Qualifications: 

  • A minimum of 3 to 5 years experience as a marketing/financial analyst or related position.
  • Bachelors or advanced degree in business, mathematics, or the sciences.
  • Ability to apply perform statistical analyses to build predictive models.
  • Expertise with Microsoft Excel, Office, Word.
  • Proficiency in the use of Tableau and/or Structured Query Language (SQL) is a plus.
  • Ability to prioritize multiple tasks and support multiple high level positions.
  • Must be able to handle sensitive and confidential situations and information.
  • Strong teamwork aptitude required.
  • Demonstrated ability to tell a story with numbers/data.
  • The ability to work independently and coordinate multiple tasks.
  • Must have the ability to work some nights, weekends, and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?
2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
3. How many years of relevant work experience do you hold?
4. What is your highest level of education?


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Sales, Service, & Marketing: Ticket Sales
Director of Business Development - Texas Legends (Frisco, TX)

Responsible for maximizing revenue from corporate partnerships, season tickets and group events.  Positions available in both the Frisco and Grand Prairie offices. Essential duties for this position include but are not limited to

a.) Creating relationships within the community while activating current partners
b.) Directing sales forecasting activities and setting performance goals;
c.) Prospecting and researching new leads
d.) Assisting with game day responsibilities at all home games including pre-game entertainment, customer visits and other service-oriented duties
e.) Representing the Team at local business and group association meetings to promote the team;
f.) Delivering sales presentations to key clients and meeting with key clients - maintain relationships, negotiations and close deals.

Qualified candidates will have successful sales experience - success in selling a variety of ticket packages for a sports or entertainment venue or event is preferred. Bachelor’s degree is required. The ideal candidate will have proven interpersonal skills and excellent communication skills. He/she should be organized, enthusiastic, and focused. The selected candidate will be multi-task oriented with the ability to work within demanding time frames, have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, and have demonstrated ability to work in a team environment. Computer proficiency is necessary.


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Sales, Service, & Marketing: Community Relations
50/50 Raffle Seller - Warriors (Oakland, CA)

 

About the Position

The Warriors Community Foundation, a 501(c)(3) nonprofit organization, is hiring a team of 50/50 Raffle Sellers to help promote the Warriors 50/50 Raffle fundraiser. Raffle Sellers must be enthusiastic and hard-working individuals who will represent the Warriors 50/50 Raffle and the Warriors Community Foundation.

This position will be the driving sales force behind the Warriors 50/50 Raffle program. Recently approved by the State of California, 50/50 raffles take place at all Warriors home games, where one lucky winner receives 50% of the jackpot and the remaining 50% is directed to the Warriors Community Foundation to support ongoing charitable efforts.

Ideal candidates will be punctual and reliable salespeople with excellent communications skills. These employees will be responsible for the nightly sales of raffle tickets, beginning when doors open and ending at the conclusion of the 3rd quarter.

This is part-time position and is located in Oakland, CA.

Key Responsibilities

  • Game night selling of raffle tickets to Warriors fans within Oracle Arena in either a stationary kiosk location or as a roaming sales representative
  • Accepting and accounting for large sums of cash on a nightly basis
  • Communicating clearly about 50/50 raffle rules and procedures to potential customers

Qualifications

  • Experience in cash handling and customer service
  • Excellent oral communication skills
  • Detail oriented with the ability to work efficiently in a high-stress environment
  • Ability to interact positively with fans and other motivated, energetic sales teammates
  • Comfortable working non-traditional hours according to the Warriors home schedule
  • Must be 18 years of age or older by first day of employment
  • Must be available for Warriors home games October through April, with the possibility of post season games

Physical Requirements

  • Must be able to remain standing for extended periods of time
  • Must be able to walk up and down multiple flights of arena stairs throughout shift

Note: This position was originally posted on the Golden State Warriors employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Golden State Warriors employment site.

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Sales, Service, & Marketing: Ticket Sales
Ticket Executive - Windy City Bulls (Hoffman Estates, IL)

POSITION OVERVIEW:

The Windy City Bulls are seeking a highly motivated, organized and dedicated candidate to fill the position of Ticket Executive for the upcoming season. This position will work directly with the ticket sales staff to sell season tickets, partial plans and group packages via phone calls, face-to-face appointments and special events. Candidate must be a team player willing to help out wherever they are needed, including other departments within the organization.

KEY RESPONSIBILITIES:

The Ticket Executive will be responsible for fulfilling the following:

  • Meet and exceed department and individual sales goals for the organization.
  • Proactively create new business opportunities through existing customers, prospecting and CRM leads.
  • Develop new contacts with groups and organizations via phone calls, networking events, and face-to-face presentations that lead to sales of season tickets, partial plans, group ticket plans and corporate sponsorships.
  • Develop and maintain a database of potential group and season ticket customers.
  • Renew and service all group, season ticket and single game ticket clients.
  • Assist with group events/initiatives, sales department hospitality and guests before and during games.
  • Make phone calls during the season and off-season to maintain personalized, consistent contact with season ticket holders and group leaders.
  • Work with the Box Office to print tickets, update reports, etc.
  • Perform other customer service and operational duties in season as assigned. May be responsible for spending time on a non-ticket sales function as part of this role.

 QUALIFICATIONS:

  • Bachelor’s Degree with business focus or equivalent work experience
  • 1-2 years of experience in minor league sports team sales, general business sales, or sports management is preferred
  • Proficient in Microsoft Office software programs, as well as CRM and ticketing software; expertise in Paciolan Ticketing System a plus
  • An enthusiastic and collaborative team player with a positive attitude and strong work ethic
  • Highly organized, detail-oriented and strong time management skills
  • Excellent verbal/written communication skills with the ability to present ideas clearly and concisely
  • Ability to work flexible hours, including nights, weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience selling tickets for a professional minor league sports franchise? [Yes/No]
2. If yes, have you focused on a particular area of ticket sales (i.e. season tickets, groups)?
3. If yes, what did you generate on average annually in personal sales?
4. Have you previously worked with the Paciolan ticketing system? [Yes/No]
5. Are you available to work game nights, weekends and holidays? [Yes/No]


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