Current available jobs in Sales, Service, & Marketing:


» Director of Partnership Activation - Charlotte Hornets (charlotte, NC)
» Director/Manager of Group Sales - Charlotte Hornets (charlotte, NC)
» Director of Group Sales - Charlotte Hornets (charlotte, NC)
» Windy City Bulls Entertainment Assistant (Game Day Role) - Chicago Bulls (Hoffman Estates, IL)
» Ticket Sales Manager - Chicago Sky (Skokie, IL)
» Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)
» Director, Business Intelligence - Cleveland Cavaliers (Cleveland, OH)
» Marketing Specialist - Connecticut Sun - WNBA / New England Black Wolves - NLL (Uncasville, CT)
» Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)
» Marketing and Communications Assistant - Delaware 87ers (Wilmington, DE)
» Ticketing and Office Operations Assistant - Delaware 87ers (Wilmington, DE)
» Ticket Sales Assistant - Delaware 87ers (Wilmington, DE)
» Partnership Activation Assistant - Delaware 87ers (Wilmington, DE)
» Group Sales Account Executive - Grand Rapids Drive (Grand Rapids, MI)
» Red Operations Crew Member - Houston Rockets (Houston, Tx)
» Digital Content Strategy Manager - Houston Rockets (Houston, TX)
» Bilingual Social Media Specialist (English & Mandarin) - Houston Rockets/ Toyota Center (Houston, TX)
» Video Editor - Houston Rockets/Toyota Center (Houston, TX)
» Bilingual Producer/Editor (English & Mandarin) - Houston Rockets/Toyota Center (Houston, TX)
» Social Media Manager - LA Clippers (Los Angeles, CA)
» Corporate Partnerships Coordinator - LA Clippers (Los Angeles, CA)
» Director, Product Development & Innovation - LA Clippers LLC (Los Angeles, CA)
» Coordinator, Grizzlies TEAM Mentor Program - Memphis Grizzlies (Memphis, TN)
» Account Executive, Ticket Sales - Memphis Grizzlies (Memphis, TN)
» Data Warehouse and CRM Manager - Memphis Grizzlies (Memphis, TN)
» Business Intelligence Analyst - Miami HEAT (Miami, FL)
» Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)
» Sales Associate - Milwaukee Bucks (Milwaukee, WI)
» Account Executive, Membership Service - Minnesota Timberwolves (Minneapolis, MN)
» Event Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Radio Production Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Action Pack Member - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Game Presentation Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Corporate Partnerships Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Corporate Partnerships Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Premium Game Night Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Social Media Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Community Relations Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Community Relations Game Night Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» Coordinator, Ticket Operations - Monumental Sports & Entertainment (Washington, DC)
» Account Executive, Membership Sales - Northern Arizona Suns D-League (Prescott Valley, AZ)
» Account Executive, Development Team Sales - Oklahoma City Blue (Oklahoma City, OK)
» Storm Chasers - Oklahoma City Thunder (Oklahoma City, OK)
» Entertainment Associate - Oklahoma City Thunder (Oklahoma City, OK)
» Guest Relations Representative - Oklahoma City Thunder (Oklahoma City, OK)
» Seasonal FT Mascot Coordinator - Orlando Magic (Orlando, FL)
» Fall Sales Internship Program - Philadelphia 76ers (Philadelphia, PA)
» Game Presentation Crew Member - Philadelphia 76ers (Philadelphia, PA)
» Sales Associate (September Start Date) - Philadelphia 76ers (Philadelphia, PA)
» Marketing Partnerships Activation Seasonal Intern - Phoenix Suns (Phoenix, AZ)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» CRM Analyst - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» VP,Marketing - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Director, Membership Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» Ticket Service Representative - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Game Operations Assistant - Part Time - San Antonio Spurs (San Antonio, Tx)
» Franchise Game Operations Representative - San Antonio Stars (San Antonio, Tx)
» Director, Partnership Services - Texas Legends (Frisco, TX)
» Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)
» Mascot Coordinator - Washington Wizards (Washington, DC)
» Game Night Staff - Marketing (Part-Time) - Washington Wizards and Washington Mystics (Washington, DC)
» Ticket Sales Associate (Seasonal Intern) - Windy City Bulls (Hoffman Estates, IL)


Sales, Service, & Marketing: Corporate Sponsorship Sales
Director of Partnership Activation - Charlotte Hornets (charlotte, NC)

POSITION OVERVIEW

The Director of Partnership Activation will play an integral role in shaping strategy around current corporate partner and new prospect business, while establishing and growing client relationships.  Additionally, role will be responsible for daily account team management and assigned partner roster management.   Position will assist with key contributions and leadership within the partner renewal process, partner contract executables, and day-to-day responsibilities of the department.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Day-to-day management of the Partnership Activation Team
    • Guide Activation Team with strategic coaching to achieve optimal results
    • Conduct weekly meetings with Account Managers on status updates, ongoing projects, and tracking toward goals
    • Develop mid and end of year performance reviews/goals for Account Managers
    • Approval of timesheets through UltiPro
    • Career/Personal development of Account Managers 
    • Ensuring each AM is accurately logging updates in CRM
  • Senior Account Manager for up to 15 corporate partners
  • Develop working relationships with entire compliment of corporate partners through identified liaison opportunities, and foster strong business relationships with specifically assigned partner portfolio through touch point meetings, phone calls, and partner events
  • Core participant in prospect ideation, strategy, and planning sessions, as well as a key participant in identified prospecting meetings
  • Partnerships department lead in select organizational projects including special events, new initiatives, and/or key annual programs
  • Prepare department documents including partner playbooks, mid-season updates, end of season recaps, expense reports, budgets, and contracts
  • Identify and present upsell opportunities to assigned accounts
  • Generate integrated marketing ideas for prospects and identify industry best practices
  • Prepare game day checklist and conduct meeting with team for each home game
  • Partnerships department lead for all CRM rate card updates and responsible for monitoring CRM system for deal sheet and inventory accuracy to ensure up-to-date reporting
  • Assist Sr. Director in budgeting and forecasting process
  • Work with Sr. Director on NBA Star Report and other league reporting
  • Other duties assigned by manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • At least five years of team or agency experience
  • Bachelor’s degree from an accredited college or university
  • Strategic/Creative thinker and solutions finder
  • Customer service oriented with proven experience building strong client relationships
  • Possess integrity, strong sense of morals and ethics
  • Self-motivated individual with passion for the role and driven for career success
  • Interpersonal skills: works well in a team environment and has the ability to interact with all levels of organization and outside contacts
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing: can prioritize work activities and uses time efficiently
  • Dependability: consistently at work on time, follows instructions, responds to managers
  • Sales: Ability to sell incremental programs to existing partners
  • Adaptability: adapts to change in the work environment and manages competing demands 
  • Delivers work by or ahead of deadline, ability to multi task and work in a fast paced environment
  • Abiltiy to work extended hours including evenings, holidays, and weekends
  • Strong computer skills, specifically in Microsoft Word, Excel and PowerPoint

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales
Director/Manager of Group Sales - Charlotte Hornets (charlotte, NC)

POSITION OVERVIEW

The Director of Group Sales ensures the Group Sales department exceeds established goals through effective leadership of team members; responsible for actively engaging and developing team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Implement a successful strategy to all market segments in order to meet and/or exceed revenue goals for the Hornets and arena events
  • Direct and manage all group sales activities to maximize revenue potential
  • Participate in daily meetings, sales strategy meetings, pre-event meetings, training and other sales related meetings as required
  • Direct, manage, train and counsel sales staff
  • Work with other departments within the organization to provide quality service to customers
  • Maintain knowledge of market, competition and customers
  • Coordinate, motivate and hit targets across all business units
  • To establish sales budgets for group sales team 
  • To provide regular sales forecasts
  • To lead and develop your team in-line with company and HR objectives, carry-out regular development conversations and performance reviews
  • Leveraging and creating new ticket sales programs to increase overall ticket sales
  • Maintaining strong relationships with current contacts and existing clients in order to retain them
  • Continued training of staff to increase Account Executive skill sets
  • Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Extensive sales director and strategic sales experience 
  • Proven team management experience 
  • Creative, open minded and able to ‘think outside the box’ 
  • High level of commercial awareness 
  • Strong sales and negotiation skills 
  • Excellent written and oral presentation skills 
  • Positive outlook, proven ability to handle pressure

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Ticket Sales Management
Director of Group Sales - Charlotte Hornets (charlotte, NC)

POSITION OVERVIEW

The Director of Group Sales ensures the Group Sales department exceeds established goals through effective leadership of team members; responsible for actively engaging and developing team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Implement a successful strategy to all market segments in order to meet and/or exceed revenue goals for the Hornets and arena events
  • Direct and manage all group sales activities to maximize revenue potential
  • Participate in daily meetings, sales strategy meetings, pre-event meetings, training and other sales related meetings as required
  • Direct, manage, train and counsel sales staff
  • Work with other departments within the organization to provide quality service to customers
  • Maintain knowledge of market, competition and customers
  • Coordinate, motivate and hit targets across all business units
  • To establish sales budgets for group sales team 
  • To provide regular sales forecasts
  • To lead and develop your team in-line with company and HR objectives, carry-out regular development conversations and performance reviews
  • Leveraging and creating new ticket sales programs to increase overall ticket sales
  • Maintaining strong relationships with current contacts and existing clients in order to retain them
  • Continued training of staff to increase Account Executive skill sets
  • Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Extensive sales director and strategic sales experience 
  • Proven team management experience 
  • Creative, open minded and able to ‘think outside the box’ 
  • High level of commercial awareness 
  • Strong sales and negotiation skills 
  • Excellent written and oral presentation skills 
  • Positive outlook, proven ability to handle pressure

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Sales, Service, & Marketing: Game Operations/Presentation
Windy City Bulls Entertainment Assistant (Game Day Role) - Chicago Bulls (Hoffman Estates, IL)

Description:

The Windy City Bulls of the NBA D-League are looking for a talented individual with a sports entertainment background, outgoing personality, and a love for basketball to fill the position of Entertainment Assistant.

This is a seasonal, part-time position that is primarily responsible for assisting in Windy City Bulls game programming, team event production, and day-to-day operations to effectively create an engaging fan experience that:

  1. Is entertaining, utilizing current pop culture trends and innovative production technology
  2. Is in line with the Bulls brand strategy and representative of the City of Chicago
  3. Leverages the energy of the game situation to ultimately create home-court advantage for our basketball team 

This position will start in October 2016 and continue through the end of the season.

 Responsibilities and Duties:

  • Help the game director in organizing, writing, proofing, and communicating game formats, scripts, and all other game related documents.
  • Communicate with WCB ticket office to organize fan activations and experiences on WCB game day.
  • Serve as primary point of contact and create a positive experience for entertainment groups and be able conduct sound checks/rehearsals on court.
  • Serve as a stage manager and production associate at all home games including set-up and execution of game-breaks (activities, contests, entertainment groups, promotions, etc.). 
  • Maintain game calendar and serve as a liaison between Game Entertainment and Group Sales.
  • Maintain/organize storage cage for all game props.
  • Attend all home games and select appearances to ensure quality of performance and execution.
  • Complete day-of-game entertainment credentials and locker room assignments.
  • Assist in execution of video shoots (Media Day, Mascot video routines, All-Star Balloting video elements, etc.).
  • Prepare and organize scripts for department and game hosts prior to each game production meeting.
  • Assist in maintaining season long game programming schedule.
  • Work with the Corporate Partnerships department to assist with the development, production, and execution of game-related programming to maximize both entertainment value for our fans and the sponsors’ business objective.
  • Help research new entertainment acts, props and contests.

Qualifications applicants should:

  • High school diploma required.
  • Applying candidates must live within commuting distance from Hoffman Estates.
  • Current college student or recent college graduate encouraged.
  • Outstanding organizational and communicational skills and attention to detail.
  • Must be a positive team player with strong communication, interpersonal, and multi-tasking skills.
  • Familiarity with Office computer software.
  • Ability to meet tight deadlines and work effectively in a high pressure environment.
  • Someone striving to start or further their careers in the sports and/or entertainment industry.
  • Highly motivated individual with the ability to take directions quickly/well and being able to work on the fly.

PHYSICAL DEMANDS:

  • The ability to stand or walk for long periods of time.
  • Lifting up to 50 lbs. may be required for transportation of equipment
  • Flexibility with an often-evolving schedule of events, appearances, and games to include weekends, evenings, and some holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you experience in stage management? (Theatre, live entertainment, ect..) [Yes/No]
2. If yes, please explain your stage management experience?
3. Do you have live production experience in professional basketball? [Yes/No]
4. Are you available to work from 12pm-10pm for all 24 Windy City Bulls home games (schedule TDB) and in the office from 9am-5pm for an additional 24 preparation days? [Yes/No]
5. Are you available to work game nights, weekends and holidays? [Yes/No]
6. Do you have reliable means of transportation to and from the Sears Centre? [Yes/No]


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Sales, Service, & Marketing: Ticket Sales Management
Ticket Sales Manager - Chicago Sky (Skokie, IL)

Chicago Sky Ticket Sales Manager
The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Ticket Sales Manager who can demonstrate the skills and knowledge needed to exceed monthly and annual sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude, has the ability to manage and mentor a staff, and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals, social selling, and face-to-face presentations with a strong focus on relationship sales and customer retention.

Responsibilities:
1. Sell full season tickets, partial season tickets, and group packages for the Chicago Sky
2. Make 50+ outbound phone calls on a daily basis
3. Manage Account Executives and Interns through continuous training, individual feedback, one on one sessions, group training in order to improve overall sales skills, knowledge and achievement of goals
4. Run weekly meetings and delegate game-day responsibilities
5. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
6. Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM
7. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
8. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
9. Game night responsibilities as well as attend outside events

Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales and management experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently.
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your experience in ticket sales, sports, and management?
2. What is your experience in training sales knowledge and strategies?
3. Why are you interested in this position?


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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive with a focus in New Business Development who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on networking, relationship sales, and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages
2. Sell business partner packages and hospitality area memberships to businesses
3. Utilize social selling tools to network and create successful relationships within the business community
4. Renew existing customers and sales through exceptional customer service practices and problem solving skills
5. Make 60+ outbound phone calls on a daily basis
6. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
7. Maintain detailed records of customer interactions and sales process utilizing Archtics and SCORE CRM
8. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
9. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
10. Attend networking events to grow prospect pool of potential clients
11. Game night responsibilities as well as attending outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Database Marketing/Analytics
Director, Business Intelligence - Cleveland Cavaliers (Cleveland, OH)

Position Overview:

As a member of the Business Intelligence Group, the Director Business Intelligence/CRM will be responsible for the overall management of the Cavaliers Operating Company CRM platform including the development and execution of strategy and operations.  The Cavaliers Operating Company includes the Cleveland Cavaliers, Cleveland Monsters, Cleveland Gladiators and Canton Charge.

Responsibilities:

  • Develop and manage organizational CRM strategy for the Cavaliers Operating Company including responsibility for long term success, development and growth of CRM system.
  • Oversee daily operations of the CRM department including full management of all team administration initiatives, budget and execution.
  • Advocate and lead the organization to make decisions based on data and analysis.
  • Be the first point of contact for all CRM related items/issues.
  • Collaborate with analytics team to solve complex business problems.
  • Work with sales and service departments to create standard business processes and ensure successful adoption.
  • Develop and lead ongoing training with end users.
  • Evaluate and direct relationships with third party software providers.
  • Obtain thorough knowledge of all customer data streams and oversee:
    • How data is integrated between systems
    • Process documentation
  • Manage data strategy and operations team: encourage all direct reports to develop, manage, audit and support business processes.
  • Understand best practices and industry trends to ensure the organization remains “best in class”.

Qualifications:

  • Degree in a technical field or related experience.
  • Intermediate to advanced SQL experience.
  • Comfort, familiarity and experience building custom CRM entities and workflows.
  • Familiarity with both front and back end customizations.
  • Basic understanding of CRM data structure.
  • Experience with XML and relationship databases.
  • Strong leadership and communication skills.
  • Demonstrated team leadership.
  • Ability to work with and influence all levels of the organization.
  • Deep knowledge of CRM and data systems, MS Dynamics preferred.
  • Proficiency with data visualization tools, Tableau preferred.

Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Sales, Service, & Marketing: Marketing
Marketing Specialist - Connecticut Sun - WNBA / New England Black Wolves - NLL (Uncasville, CT)

This position is responsible for the daily maintenance and upkeep of team websites, marketing and media agency support and CRM platforms.

  • Works with the advertising agency on a daily basis to ensure that projects are completed in a timely manner
  • Responsible for the daily contact and flow with the media buyer
  • Updates information and content on the team websites
  • Manages CRM program on behalf of all Mohegan Sun owned teams
  • Organizes all advertising and media needs
  • Manages all obligations and inventory of the team sponsors
  • Analyzes various channels for communication and data collection
  • Performs other related duties as assigned
  • Bachelors’ Degree in Marketing, Communications or a related field
  • Two years of experience in a marketing or internet technology
  • Excellent written and verbal communication skills
  • Excellent organizational and multi-tasking skills
  • Intermediate knowledge of Word, Excel and Outlook
  • Knowledge of HTML, Java and Webtrends
  • Office work environment
  • Must be able to sit in front of a computer for extended periods of time
  • Must be able to work various shifts and flexible hours including nights, weekends and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.


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Sales, Service, & Marketing: Ticket Sales
Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)

Do you think you are the right fit? We are looking for an aggressive, self-starter with a proven track record of success, selling in any industry!

This is your chance to get your foot in the door of a professional sports team owned by one of the largest gaming facilities in the world, Mohegan Sun! We now have two professional sports teams - the Connecticut Sun - WNBA http://www.connecticutsun.com and the New England Black Wolves - NLL (Professional Men's Indoor Lacrosse) http://www.blackwolves.com.

Qualified candidate will sell season, group, flex and individual tickets to the public and via partnerships with sponsors, vendors, local and regional corporations within an assigned territory. Will follow-up on all leads, however, will primarily make cold calls and develop relationships/partnerships with regional civic and corporate clients to generate contacts, formalize proposals and interact with diverse levels of individuals.

Meets individually established sales objectives and performs other related duties as assigned while promoting superior customer service. Position pays a base salary plus commission, with built in growth and earning potential with each year of service.

Minimum Qualifications: Bachelor’s degree required and/or at least 2 years of previous professional sales experience. Must have experience formalizing sales proposals. Must possess excellent customer service skills and intermediate computer skills. Ability to work long and unusual hours including late nights, weekends and holidays.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 2 years of sales experience.
2. Yes/No: Are you willing to relocate to Southeastern Connecticut.


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Sales, Service, & Marketing: Marketing
Marketing and Communications Assistant - Delaware 87ers (Wilmington, DE)

Department:  Marketing & Communications                                                                                   

Reports to: Director, Marketing & Communications

Classification: Part-Time

 

The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience.

Position Summary: This position will gain hands-on experience in the marketing and communications fields, assisting on both game days and in the front office. Prospective candidates must be available to attend all Sevens home games at the Bob Carpenter Center in Newark, DE, and provide their own transportation. The experience will allow hands-on access to all media relations, promotional and digital content elements of a professional basketball team. In addition, the candidate will need to possess strong written skills to assist in the creation of content for all Sevens communications platforms. The position will also be responsible for assisting in the development in the team’s digital marketing materials. The ideal candidate is outgoing, hard-working and can be depended on in a fast-paced live entertainment environment. They must be able to multi-task with ease and handle multiple roles throughout the course of a game.

Philadelphia 76ers, L.P. is an Equal Opportunity Employer.

 

Responsibilities include, but are not limited to the following:

·            Assist in planning and preparing game operation activities and game day needs

·            Assist in managing, scheduling and training game day and promotional staff

·            Cultivate and assist in execution of new ideas and marketing initiatives

·            Develop and produce multimedia content for all team platforms

·            Update game notes ahead of each 87ers home game

·            Compile post-game recaps at the conclusion of home games

·            Organize game day photo galleries for publication

·            Other duties, as assigned

Qualifications (educational, experience and basic knowledge requirements):

·         Extreme proficiency in multi-tasking; high willingness to learn and be coached

·         Charismatic, confident personality that enjoys interaction with fans of all ages

·         Ability to work in a fast-paced, team oriented environment; high focus, low distraction

·         Must take directions well and possess organizational skills

·         Ability to work longer hours on game nights 

·          Proficiency in Adobe Photoshop

Special Position Requirements (Any travel, security, hazard, physical demands or related special issues which apply to the position):

·         Must attend all games (be able to work nights, weekends and holidays)


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Sales, Service, & Marketing: Box Office Ticket Seller
Ticketing and Office Operations Assistant - Delaware 87ers (Wilmington, DE)

Position:                              Ticketing and Office Operations Assistant

Length of Program:            September 2016 through April 2017

Overview: The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience.

As a valuable member of the Ticketing and Operations Team, you will be responsible for assisting with all Box Office operations on game days and non-game days.  This assistantship will require attendance at all 87ers Home Games as well as part time office hours during the week.  The experience will allow hands on access to all ticketing elements of a sporting event, game day management roles, office operations, as well as assisting with some financial responsibilities.  The ideal candidate is outgoing, hard-working and reliable in a live entertainment environment.  They should also possess organizational skills and be comfortable working with a team in a fast-paced environment while maintaining a fun and professional demeanor. They must be able to multi-task with ease and handle multiple roles throughout the course of a game.  Cash handling experience is required.

 

Responsibilities include, but are not limited to the following:

·         Process Full Season, Partial Plan and Group Ticket orders

·         Assist in planning and preparing all ticketing needs for game days

·         Help manage and develop walk-up sales initiatives

·         Manage special events and specific department needs on game nights

·         Cultivate new ideas for sales & marketing initiatives

·         Other duties as assigned

Qualifications (educational, experience and basic knowledge requirements):

·         Efficient in multi-tasking and leadership roles

·         Possess organizational and customer service skills

·         Enjoys interaction with fans of all ages

·         Ability to work in a fast-paced, team oriented environment

·         Must take direction well

·         Must be able to work non-traditional hours, game nights and weekends 

  • Compensation: Part time, hourly wage


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Sales, Service, & Marketing: Box Office Ticket Seller
Ticket Sales Assistant - Delaware 87ers (Wilmington, DE)

Position:                   Ticket Sales Assistant

Duration:                  October 2016 to April 2017

Overview: The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience.

As a valuable member of the Ticket Sales Department, you will be responsible for helping foster and build our ticket sales revenues.  The ideal candidate should be outgoing, driven, and have a willingness to sell.  They should also possess organizational skills and be comfortable working with a team in a fast-paced environment while maintaining a fun and professional demeanor.

 

Responsibilities include, but are not limited to the following:

·         Help with sales reports

·         Make sales calls daily

·         Create a few different niche nights to increase ticket sales

·         Ensure that we provide A+ customer service

·         Activate all promotions including our prize wheel

·         Assist and lead the setup of the arena for home games

·         Interact and communicate with fans and staff in a positive and professional manner

·         Work the various areas within the arena

Qualifications (educational, experience and basic knowledge requirements):

·         Charismatic personality and a great sense of humor

·         Ability to have a high-energy and positive attitude at all times

·         Enjoys interaction with fans of all ages

·         Must be at ease in front of a crowd

·         Ability to work in a fast-paced, team oriented environment

·         Must take direction well and possess organizational skills

·         Must be able to work longer hours on game nights  

COMPENSATION:

Part time, hourly wage


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Sales, Service, & Marketing: Sponsorship Services/Activation
Partnership Activation Assistant - Delaware 87ers (Wilmington, DE)

Position:                   Partnership Activation Assistant

Duration:                  September 2016 to April 2017

Overview: The Delaware 87ers are a professional basketball organization who participates in the National Basketball Association Development League (NBADL), the NBA’s official minor league. The 87ers are the D-League affiliate of the NBA’s Philadelphia 76ers and are owned by the Philadelphia 76ers. The Sevens play their home games at the University of Delaware’s Bob Carpenter Center in Newark, while the team’s offices are located in Wilmington. The D-League prepares players, coaches, officials, trainers, and front-office staff for the NBA while acting as the league’s research and development laboratory. Featuring 22 teams with direct affiliations with NBA franchises through the 2016-17 season, the league offers elite professional basketball at an affordable price in a fun, family-friendly atmosphere. An all-time high 38 percent of all NBA players at the end of the 2015-16 season boasted NBA D-League experience.

The Partnership Activation Assistant will assist the Partnership Activation Manager and Corporate Partnerships Manager with the day to day contract fulfillment and partner activation responsibilities. Duties including but not limited to partner promotions, proposals and meeting preparation, advertising elements, proof of performances, tracking of partner advertising, collecting/reporting data and researching industry best practices. The Partnership Activation Assistant will also assist in planning events.

 

Responsibilities include, but are not limited to the following:

·         Assist in fulfillment of partnership assets

·         Assist in preparing proposals and sales presentations for current and prospective partners, assist with additional preparation for meetings

·         Assist with preparation and execution of upcoming events for both Corporate Partners and Season Ticket Members

·         Track partnership assets

·         Assist with partnership ROI and measurement.

·         Work all home games in addition to office hours

·         Other related duties as assigned

Qualifications (educational, experience and basic knowledge requirements):

·         Sports Management, Marketing or Business degrees preferred

·         Working knowledge of Microsoft Office programs: Word, Excel, PowerPoint, and Outlook.

·         Excellent oral and written communication skills

·         Must take direction well and possess organizational skills

·         Ability to work successfully with all team departments

·         Customer Service experience

·         Ability to work nights and weekends, must work all home games

Compensation:

This is a part-time position with an hourly wage


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Sales, Service, & Marketing: Ticket Sales
Group Sales Account Executive - Grand Rapids Drive (Grand Rapids, MI)

POSITION OVERVIEW

The Grand Rapids Drive seek passionate, committed, energetic salespeople to sell group tickets for the Drive. This person must be highly motivated, detail-oriented and organized.  Flexibility and the ability to manage several projects at once are imperative.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Handle all incoming sales calls from group sales prospects
  • Prospecting and qualifying for new group sales opportunities
  • Meeting or exceeding weekly and monthly sales goals in the areas of group ticket sales for the Grand Rapids Drive
  • Maintain computerized records of all season and group customers regarding the teams database
  • Providing excellent customer service
  • Ability to sell from time to time season tickets, partial season and mini plans for the Drive
  • Building and fostering beneficial relationships with existing and new accounts
  • Additional responsibilities as assigned by the Director of Group Sales.
  • Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Ability to work as a team player
  • Ability to attend most, if not all home games (evenings and weekend hours and possibly holidays)
  • Proficient in basic software programs (Word, Power Point, Excel, etc)
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Ability to network throughout the business community and various organizations
  • At least one-year of successful professional sports team group sales experience
  • Ability to read and write
  • Ability to communicate clearly with both verbally and written material
  • Ability to work evenings and weekends as needed

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Sales, Service, & Marketing: Promotions
Red Operations Crew Member - Houston Rockets (Houston, Tx)

General Description: Assist with the coordination and execution of all on-court games, promotions, and entertainment. Game Operations is the execution arm of Group Sales, Corporate Sales, Tickets Sales, Marketing, Community and Entertainment Groups.

Essential Responsibilities: The primary responsibility of the Game Ops Crew is to execute promotions and games on court.

1. Coordinating with contracted groups that participate in on-court presentations, promotions &/or activities
2. Working with tickets and group sales to execute pre-game/halftime/post-game fan activities and promotions
3. Working with halftime performances from arrival to departure
4. Fan interactive elements including selection of contestants for on-court games
5. Setting up and breaking down on-court promotions/games
6. Prepping promotional items (props, rolling t-shirts, twisting towels)
7. Assist with preparing PA & in-game scripts
8. Assist in game day music preparation
9. Assist with game day production including lighting, pyro, confetti, streamers and other special effects
10. Assist in video production as needed
11. Demonstrates our One Team philosophy if Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:
• Background in theater, live entertainment, production, staging, event planning and/or game presentation is a major plus.
• Flexible schedule with the ability to work days, nights, weekends and holidays
• Must be available to work all Rockets home games during the 2016-2017 season
• Ability to handle multiple tasks and work with a sense of urgency
• Ability to think clearly and quickly in high-pressure/time sensitive situations
• Good interpersonal skills including verbal and written communication
• Strong teamwork and relationship-building talents
• Eagerness to learn

PHYSICAL & MENTAL REQUIREMENTS:
• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The employee must be able to transfer and move items for departmental needs.
• The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.


 


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Sales, Service, & Marketing: Internet Marketing
Digital Content Strategy Manager - Houston Rockets (Houston, TX)

General Description:
The Digital Content Manager will collaborate with internal departments (Corporate, Sales, Services, Video Production, Creative) to plan, organize, and produce relevant content that meets the needs of key stakeholders, customers and fans.

RESPONSIBILITIES include but are not limited to:

  • Carries out supervisory responsibilities for assigned staff in accordance with the organization’s policies and applicable laws.  Responsibilities include: training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing issues and solving problems and regularly communicating with staff.

  • Build and manage a rich content/editorial calendar that attracts a qualified audience to all Rockets digital properties including Rockets.com, Rockets app, and all Rockets social media accounts.

  • Supervise and develop Digital Communications Coordinators and Videographer, including scheduling game/appearance coverage and compiling “shot sheets” to ensure completion of content requests.

  • Track, measure, and analyze all initiatives to report on social media ROI.

  • Explore new ways to engage and identify new social networks to reach our target audience.

  • Allocate content-appropriate social media ad spends for engagement lift (boosted posts)

  • Find/create new sellable digital assets

  • Stay up-to-date with digital marketing trends and potential new channels and strategies to keep us ahead, including updates to social media marketing.

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

     

MINIMUM QUALIFICATIONS:

  • 5+ years professional experience in a role involving digital marketing, social media, SEO and/or content management
  • BA degree in related field
  • 2+ years staff management experience
  • Strong analytical skills
  • Experience in using various content management systems, preferably Drupal 7
  • Proficient in Adobe Creative Suite particularly Illustrator and Photoshop
  • Working knowledge of HTML, CSS and responsive web design
  • Experience in professional sports media preferred
  • Knowledge of NBA (players, teams) preferred.
  • Agility to work multiple nights & weekends in non-traditional, fast-paced environment

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes close vision and the ability to adjust focus and review written and electronic materials in both digital and physical format. 
  • Nature of position requires mobility and the agility to lift a minimum of 20 pounds.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer


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Sales, Service, & Marketing: Consumer Marketing/Brand Management
Bilingual Social Media Specialist (English & Mandarin) - Houston Rockets/ Toyota Center (Houston, TX)

General Description:

The Houston Rockets are seeking a self-starter that is fluent in Mandarin to manage and produce content for Chinese digital properties.

 

RESPONSIBILITIES include but are not limited to:

  • Update and maintain content and appearance of all Chinese social media platforms for the Rockets (WeChat, Weibo and more)

  • Provide pre-game, in-game and post-game social media updates during Rockets home & road games in Mandarin

  • Cover player appearances/team events & upload subsequent content to Chinese web & social media

  • Translate press releases and other content before publishing articles to rockets.com

  • Translate and edit creative graphics for social media, web and email as necessary

  • Create and execute regular analytic reports on engagement and traffic for all Chinese digital platforms

  • Assist sponsorship team in identifying and creating selling opportunities in Chinese digital media

  • Identify current and developing trends in Chinese digital space for potential opportunities

  • Execute all responsibilities while maintaining internal policies and NBA regulations

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

MINIMUM QUALIFICATIONS:

  • College degree required – journalism, business, sports management or related field preferred
  • Must be fluent (speaking, reading, writing) in Mandarin Chinese
  • Excellent written communication skills
  • Proficient in all social media platforms, particularly WeChat and Weibo.
  • Working knowledge of web content management systems, publishing or HTML/CSS
  • Experience with all Microsoft Office and Adobe Creative Suite applications, particularly Adobe Dreamweaver and Photoshop
  • Basic graphic design, photography & videography skills
  • Ability to handle multiple tasks and work with a sense of urgency
  • Ability to work various nights and weekends

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer


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Sales, Service, & Marketing: Database Marketing/Analytics
Video Editor - Houston Rockets/Toyota Center (Houston, TX)

General Description:

The Houston Rockets are seeking a seasoned bilingual video producer/editor (English & Mandarin) ready to work in a fast-paced, efficient production environment.  The primary goal of this position is to create and translate original team coverage/content, into Mandarin and deliver it via streaming services, apps, and international social media platforms both quickly and systematically.  This role will collaborate with the Digital Content Manager to establish the most productive workflow possible.

RESPONSIBILITIES include but are not limited to:

  • Demonstrate our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

  • Work with Senior Producer to develop daily/weekly programming and execution strategy

  • Work closely with marketing and production team dedicated to Chinese market to build compelling video content for Rockets fans worldwide.

  • Coordinating shooting/editing assignments on a daily basis
  • Handle simultaneous projects and manage workflow

  • Build a trustworthy relationship with Basketball Operations to maximize access and team coverage.

  • Create videos from existing and new footage to target specific social media audiences.

  • Edit daily Rockets content taken from practice, game footage, coach/player interviews and community events.

  • Meet daily deadlines for delivering content for distribution.

  • Brainstorm with marketing/production teams for consistently fresh/engaging content

  • Help build/log/maintain digital video library

  • Follow player/team storylines on a daily basis

  • Use storytelling skills for both short and long format content

  • Understand the history of the franchise, and historical content library

  • Understand NBA basketball and game strategy

  • Ability to work both independently and in a collaborative environment.

  • Knowledge of Canon, Sony, RED, etc., cameras and their workflows
  • Assist in shooting as needed.
  • Assist in content translation as needed.

 MINIMUM QUALIFICATIONS:

  • Bachelor’s degree from an accredited college/university with major coursework in broadcast/communications or equal experience.
  • A minimum of 3-5 years of professional editing experience.
  • Bilingual Mandarin is helpful
  • Excellent interpersonal, verbal/written communication and organizational skills.
  • Ability to work nights, weekends and holidays required as needed.
  • Solid experience with digital technology and editing software packages (Avid Media Composer, Premiere, After Effects)
  • Competence in studio/field lighting, camera and audio setup strongly preferred.
  • Familiarity with special effects, 3D and compositing are a plus
  • Ability to prioritize and handle multiple assignments under pressure.
  • Comfortable working in a fast paced, time-sensitive department
  • Travel will be required
  • Demo reel required

 PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

**Please provide a Demo Reel or Portfolio

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer


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Sales, Service, & Marketing: Digital/New Media Sales
Bilingual Producer/Editor (English & Mandarin) - Houston Rockets/Toyota Center (Houston, TX)

General Description:

The Houston Rockets are seeking a skilled bilingual video editor (English & Mandarin), ready to work in a fast-paced, efficient production environment.  The primary goal of this position is to create and translate original team coverage/content, and deliver it via streaming services, apps, and international social media platforms both quickly and systematically.  This role will work closely with the producer/editor, and social media team to establish the most productive workflow possible.

 RESPONSIBILITIES include but are not limited to:

  • Demonstrate our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

  • Work closely with marketing and production team dedicated to Chinese market to build compelling video content for Rockets fans worldwide.

  • Create videos from existing and new footage to target specific social media audiences.

  • Edit daily Rockets content taken from practice, game footage, coach/player interviews and community events.

  • Meet daily deadlines for delivering content for distribution.

  • Brainstorm with marketing/production teams for consistently fresh/engaging content

  • Help build/log/maintain digital video library.

  • Follow player/team storylines on a daily basis.

  • Use storytelling skills for both short and long format content.

  • Understand the history of the franchise, and historical content library.

  • Understand NBA basketball and game strategy.

  • Ability to work both independently and in a collaborative environment.

  • Knowledge of Canon, Sony, RED, etc., cameras and their workflows
  • Assist in shooting as needed.
  • Assist in content translation as needed.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree from an accredited college/university with major coursework in broadcast/communications or equal experience.
  • A minimum of 1-3 years of professional editing experience.
  • Being able to write in Mandarin is helpful
  • Excellent interpersonal, verbal/written communication and organizational skills.
  • Ability to work nights, weekends and holidays required as needed.
  • Solid experience with digital technology and editing software packages (Avid Media Composer, Premiere, After Effects)
  • Familiarity with special effects, 3D and compositing are a plus
  • Ability to prioritize and handle multiple assignments under pressure.
  • Comfortable working in a fast paced, time-sensitive department
  • Available to work nights and weekends
  • Travel will be required

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

**Please provide a Demo Reel or Portfolio

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No- I am fluent in both English and Mandarin.


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Sales, Service, & Marketing: Digital/New Media Sales
Social Media Manager - LA Clippers (Los Angeles, CA)

Job Title:                      Social Media Manager

 

Department:                Digital Media

 

Reports To:                  Chief Strategy Officer / VP, Corporate Partnerships

 

 

Job Summary

The Social Media Manager will be responsible for the planning, strategy, execution and oversight off all Team social media platforms.  Essential to the position is the ability to grow social media base, engagement and ROI while maintaining brand integrity and consistency.

Principal Duties and Responsibilities

·         Manage all Team social media platforms including, but not limited to, Facebook, Twitter, Instagram, Snapchat, Vine, Pinterest, Periscope, YouTube

·         Maintain and further develop Team social media presence to inform, entertain and educate fan base

·         Oversee the execution of daily content across all platforms - from writing and creative through schedule of posts.  Working with a Community Manager, the Social Media Manager will ensure the content strategy is executed daily.

·         Review existing Team social media strategies and policies

·         Collaborate with Marketing, Digital Media, Business Development and Media Relations departments

·         Develop smart, effective sponsor activation ideas and work with the sales team to value and sell these campaigns.

·         Moderate fan message boards and comments across all platforms

·         Promote broadcast content, retail, ticket and community initiatives

Characteristics / Qualifications

·         Bachelor’s Degree

·         3+ years of experience in digital/social media, interactive marketing, broadcasting, creative services or related field

·         Vast and current knowledge of all social media platforms

·         Experience with writing, copy-editing

·         Experience with basic graphic design using such programs as Adobe Illustrator and Photoshop

·         Deep knowledge of the NBA

·         Passion for basketball and the social networking industry

·         Demonstrated dedication with the ability to oversee projects from origin through execution.

·         Willingness to learn and should be able to flourish in a high growth, dynamic environment.

·         Effective communication skills, both oral and written.

·         Self-starter and entrepreneurial spirit with hands-on approach towards business.


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Sales, Service, & Marketing: Sponsorship Services/Activation
Corporate Partnerships Coordinator - LA Clippers (Los Angeles, CA)

Job Title:                              Corporate Partnerships Coordinator

Department:                       Corporate Partnerships

Reports To:                         Director of Partnership Services

 

Job Summary

The primary focus of this position is to coordinate day-to-day aspects associated with the implementation, development and retention of assigned corporate partner sponsorship accounts, in addition to other duties to support the Corporate Partnerships team.

Principal Duties And Responsibilities

·         Coordinate day-to-day operations, activation and development of assigned Los Angeles Clippers corporate partnership accounts.

·         Act as corporate marketing consultant to partner contacts to develop and deliver on impactful, effective and measurable sponsorship platforms.

·         Participate in and lead parts of the planning, execution, tracking, and reporting of all assigned partners’ contractual elements, including but not limited to: traditional media assets (e.g. radio, print, television, digital, social, etc.), in-market promotions, in-arena activation, hospitality, experiential, and community programs. 

·         Work closely with internal and external stakeholders to collaborate on the strategy and fulfillment of partnership marketing initiatives.

·         Help manage the process of measuring the effectiveness of assigned sponsorship platforms to demonstrate partner ROI and ROO using tools such as Scarborough, Repucom, independent internal studies, etc.

·         Maintain and grow partner relationships at all levels from day-to-day contacts to decision makers through regular touchpoints, including but not limited to: weekly or bi-weekly status calls; annual partner activation summit; hospitality and events; pre-season planning, mid-season check-in, and post-season recap meetings, etc.

·         Act as an extension of assigned partners’ brand, understanding the industry landscape, business objectives, challenges, opportunities, etc.

·         Responsible for directly contributing to overall department revenue goals by assisting with current sponsor partnership renewals and upsell opportunities.

·         Work with Director of Partnership Services and Corporate Sales Managers to collaborate on new sponsor partnership opportunities. 

·         Maintain working knowledge of NBA approval process. Initiate process by submitting all necessary promotional materials and paperwork through the Team Promotions Proposal (TPP) process.

·         Attend and participate in weekly departmental, activation team, and game-related marketing meetings.

·         Manage both internal and external partner expectations on processes, timelines, approvals, and deadlines.

·         Represents the Clippers in pitch meetings and presentations with clients and agencies.

·         Demonstrates knowledge of the competitive landscape for the Clippers sports and entertainment properties and venues.

·         Supports the Corporate Partnerships department with tasks relating to proposals, presentation development and special project deliverables to include strategy development, writing and visuals.

·         Manage and maintain departments’ CRM (Customer Relationship Management) system to help drive sales and streamline business processes.

Characteristics / Qualifications

·         Bachelor’s degree in business management, marketing, advertising, or sports management (or similar field) from a four-year college or university required.

·         2 years of professional work experience with a consumer brand, agency, sports property or venue required. Sales and corporate marking experience preferred.

·         Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is required.

·         Possess strong proficiency with Adobe Photoshop (preferred).

·         Demonstrated ability to be strategic, creative and solution-oriented.

·         Ability to establish effective client and interdepartmental relationships, manage multiple client contacts and projects, and drive business.

·         Ability to work collaboratively with a group of highly motivated individuals, and also be an independent thinker.

·         Ability to interface with colleagues, senior executives, and clients effectively and personably, recognizing the need to adjust communication style accordingly to the audience.

·         Must be able to maintain confidentiality and use the upmost discretion when privy to sensitive information.

·         Ability to maintain an impeccable professional appearance.

·         Ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships.

·         Self-directed and able to work independently.

·         Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.

·         Demonstrated dedication with the ability to oversee projects from origin through execution.

·         Willingness to learn and should be able to flourish in a high growth, dynamic environment.

·         Effective communication skills, both oral and written.

·         Self-starter and entrepreneurial spirit with hands-on approach towards business.


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Sales, Service, & Marketing: Digital/New Media Sales
Director, Product Development & Innovation - LA Clippers LLC (Los Angeles, CA)

Job Summary

The primary responsibility of this role is to drive product development and bring a disciplined vision to the LA Clippers’ digital portfolio. The ideal candidate is an autonomous and highly motivated individual with leadership experience across live streaming and mobile technologies, location-based services, analytics/data architecture, and consumer applications. This role will work closely with internal and external stakeholders to lead a product roadmap that delivers a seamless, frictionless and intuitive experience for fans and audience. They must have a working knowledge of the NBA and sports technologies.

This role is also responsible for driving innovation planning into breakthrough strategies, products and experiences for audiences that are scalable and relevant for cross-department and global activation. Business objectives include growing audience, engagement and revenue.

As a leader of Innovation at the LA Clippers, this position will also drive projects that address a variety of business opportunities, including fan and membership services, media and campaign operations, as well as fostering strategic whitespace dialogue. Candidates should be hybrid thinkers, able to operate flexibly and strategically within their own discipline as well as across other disciplines and business issues. They will oversee a fluid innovation process that incorporates industry and consumer trends, insights analysis, ideation, concept development and roll-out.

Principal Duties and Responsibilities

·         Be the internal leader for the product roadmap and development cycles across all LA Clippers digital products and channels, including its network of mobile apps and OTT solutions.

·         Understand the organization’s business goals and translate them into a maintainable product vision and roadmap.

·         Work closely with developers, partners and customers to research, collect and translate market requirements into actionable engineering insights.

·         Effectively communicate market needs and prioritization to internal and external developers; understand technical challenges and make educated trade-offs with the team.

·         Develop and oversee systems to monitor and respond to customer feedback.

·         Support development of content to drive engagement across digital network and serve business objectives.

·         Maintain awareness of latest mobile rules, guidelines, trends and campaigns.

·         Coordinate with Marketing, Partnerships, PR, Sales and other key internal groups to optimize planning and drive efficiencies. 

 

Characteristics / Qualifications

·         8-10 years of product development and management experience.

·         Ability to work strategically and tactically with equally outstanding results.

·         Capable of working in a culture that is collaborative, consultative, open and direct.

·         Strong financial acuity; demonstrated ability to understand the financial implications of build vs. buy, develop and assess business cases, and construct and justify budgets.

·         Skilled at taking data and applying it to strategy.

·         Ability to regularly work days, nights, weekends and holidays.

·         Working knowledge of the NBA, as well as entertainment and internet culture.

·         Demonstrated dedication with the ability to oversee projects from origin through execution.

·         Willingness to learn and should be able to flourish in a high growth, dynamic environment.

·         Effective communication skills, both oral and written.

·         Self-starter and entrepreneurial spirit with hands-on approach towards business.


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Sales, Service, & Marketing: Community Relations
Coordinator, Grizzlies TEAM Mentor Program - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies Foundation exists to foster conditions that lead to accelerated student achievement, ensuring that the rising generation is equipped with the skills needed to compete in the current and future economies. To that end, our mission is to find, fund, create, and connect best in class youth mentoring/development programs in the Mid-South region. 

The Coordinator, Grizzlies TEAM Mentor Program is primarily responsible for leading the coordination of the mentoring program at all school sites, developing & implementing a blueprint for coaching volunteer mentors in a manner that emphasizes the social context of scholars and utilizes social scientific knowledge and developmentally relevant tactics to support mentor/scholar interactions.

The successful candidate will serve as an articulate and passionate champion for the Memphis Grizzlies and TEAM Mentoring both internally and externally, with charitable and business partners, media, fans and community members, advocating for the advancement of youth mentoring and education, awareness and engagement in the team’s initiatives. The Coordinator will maintain community engagement efforts including supporting curriculum and service partnerships, increasing parent engagement and will also be responsible for implementing program communication & marketing efforts.

Essential Duties & Responsibilities

  • Drive Grizzlies TEAM Mentor Program implementation, strategy, communications, partnerships and growth
  • Coordinate Grizzlies TEAM Program elements including (a) new partner school onboarding (b) on-site program management, (c) training, (d) mentor recruitment/ screening, (f) event coordination, (g) ongoing expansion strategy, (h) policies and procedures, (i) communication with volunteer mentors, students’ families and school personnel,
  • Support in development and facilitation of volunteer training and enrichment activities
  • Coordinate event planning of training sessions, service projects, recruitment activities, recognition events, and other Grizzlies TEAM Mentor Program events and arrange related supplies, transportation, etc.
  • Develop, implement and evaluate recruitment strategies to expand the number of volunteers to support the program
  • Recruit, screen & training adult volunteers, in addition to monitoring the mentoring relationships throughout the school year
  • Develop and manage relationships with partner school administration & grade-level teachers by facilitating regular school meetings, and encouraging frequent interaction
  • Develop in-depth understanding of best practices in mentoring & positive youth development to innovate on existing program activities & ensure alignment to The Elements of Effective Practice.
  • Facilitate high impact relationships between mentee/mentor pairs, including monitoring quality and of participation and providing individualized case management through regular support and communication
  • Generate content & implementation of mentor preparation and debrief sessions in alignment with TEAM Mentor Program Curriculum in order to advance program goals and address training gaps for mentors.
  • Maintain regular website updates, manage program newsletter, parent text service and develop social media content.
  • Monitor program inputs throughout the year and support ongoing mentor program evaluation efforts to increase program effectiveness

Required Skills, Experience & Abilities

  • At least two years of foundation / community investment senior management experience
  • Bachelor’s degree from a four year college or university in Communications, Business Administration, Sports Management or related field. MBA or advanced degree in relevant field preferred.
  • Experience working within corporate social responsibility, community relations, philanthropy, cause-marketing, nonprofit management and / or with a board of directors preferred
  • Excellent people skills with the ability to interact effectively with all types of people, including staff and management, professional and elite athletes, members of the media, senior government officials and corporate representatives
  • Experience in designing and conducting training sessions
  • Experience leveraging technology to advance execution of strategy, programs and partnerships
  • Knowledge of issues and best practices related to youth development, youth mentoring, education reform, community development
  • Experience in program management and volunteer management
  • Excellent interpersonal, communication and public speaking skills.
  • Excellent organizational, strategic and analytical skills
  • High level of integrity and emotional intelligence
  • Experience facilitating multi-faceted projects and strategy
  • Demonstrated ability to partner with and influence others and the ability to work in a team environment
  • Proficiency with MS Word, Excel, Outlook, PowerPoint and the internet
  • Ability to work flexible hours, including weekends and evenings, as required
  • Ability to work in a fast-paced/complex organization
  • Resilient and able to adapt to challenges associated with change

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is your highest level of education completed?
3. Do you have at least two years of foundation / community investment senior management experience?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Memphis Grizzlies (Memphis, TN)

Position Purpose

As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for generating revenue by identifying business opportunities and selling Grizzlies and FedExForum ticket products.  These products include season tickets, partial plans, premium seats, group and party suite sales. In this position success is enhanced through outbound phone efforts along with using other sales tools such as LinkedIn Sales Navigator and Microsoft CRM.  Furthermore, the Account Executive, Ticket Sales will work in conjunction with the Ticket Services team to help service existing accounts.

Essential Duties & Responsibilities

  • Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames.
  • Identify new business opportunities by establishing professional and person networks, proactively soliciting for and following up with sales leads while representing the Grizzlies at functions throughout the region.
  • Build relationships with prospective customers via outbound telephone efforts and enhance those relationships through face to face appointments.
  • Responsible for, but not limited to the sales of new full, partial and group ticket packages as well as single game suite rentals to both corporations and individuals.
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, and referral gathering.
  • Develop new prospects and referral opportunities by working all games and select FedExForum events.
  • Service, renew and grow existing season, partial and group ticket accounts.
  • Update and maintain customer information and payments using Archtics and CRM.
  • Actively participate in team member sales training and development opportunities.  
  • Contribute positively to sales team member culture through working relationships with all team members.
  • Other duties as assigned

Skills, Experience & Abilities

Essential:

  •  4-year college degree in Business, Sports Management, or related field preferred.
  • At least one-year of successful sales experience with a professional sports team or other sales focused organization.
  • Ability to multi-task and maintain strong organization and organizational skills.
  • Strong communication, written and interpersonal skills. 
  • Must be detail-oriented, a team builder and a team player. 
  • An energetic, positive, and self-motivated person.  Must be diplomatic, mature and professional. 
  • Must have a passion for the sports and entertainment industry.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is the highest level of education completed?
3. How many years of experience do you possess?
4. What is your current salary?
5. What are your salary requirements?


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Sales, Service, & Marketing: Database Marketing/Analytics
Data Warehouse and CRM Manager - Memphis Grizzlies (Memphis, TN)

Position Purpose

Primary responsibilities will be split between the data warehouse and CRM systems.  This role is expected to be the data expert of the organization.  This person will be working with a vendor to implement and maintain a data warehouse for the Memphis Grizzlies.  Data from all channels will be integrated including but not limited to ticket sales, social media, email marketing, digital, and sponsorship data.  The data warehouse will serve as the primary source of information for the Grizzlies from which reporting, analyses, and ultimately business decision making will be driven.

The CRM Manager is expected to become the subject matter expert of all things related to Microsoft Dynamics CRM.  They will conduct training, aid in campaign development, and other day-to-day CRM responsibilities.  Additionally, they will be responsible for long-term CRM strategy including how to drive utilization and best leverage the system to drive sales.  The role is responsible for maximizing ROI from the CRM system. 

Essential Duties & Responsibilities

Data Warehouse Responsibilities

  • Develop phased implementation approach for incorporating data sources into warehouse.
  • Collaborate with data warehouse vendor and service vendors to create connections to Grizzlies data sources: tickets, CRM, email marketing, merchandise, food & beverage, social media, etc.
  • Work with marketing, tickets, and sponsorship departments to create business rules on how data is manipulated, cleaned, and reported on from the data warehouse.
  • Build, maintain and monitor data warehouse feeds and dashboards.

CRM Responsibilities

  • Gain an understanding of current ticket sales work flow processes and how best to model in CRM.
  • Create onboarding and continuing CRM training program for new and existing ticket sales reps.
  • Develop testing strategies to iteratively demonstrate and improve sales campaign effectiveness.
  • Work cohesively with Tickets Analyst and Marketing Analyst to improve sales targeting and effectiveness.
  • Provide access to data through data visualizations, dashboards and reporting to empower the Ticket Sales department and drive insight into business.
  • Perform all CRM administrative tasks as needed for Ticket Sales managers and reps such as managing and creating CRM activities, building contact lists, conducting regular database hygiene, executing special requests, etc.
  • Evaluate potential vendors that offer CRM process improvements.

General

  • Be an active contributor to the Grizzlies’ Strategy and Analytics team.
  • Other duties as assigned.

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s degree in business, economics, statistics, mathematics, physics, engineering, or other quantitative field.
  • 2+ years of professional analytics or data visualization experience.
  • 2+ years of relevant experience with CRM management and analysis, preferably with Microsoft CRM Dynamics.
  • Working knowledge and fundamental understanding of statistical analysis techniques.
  • Partial fluency with Microsoft SQL.
  • Experience with ETL processes and tools.
  • Strong oral and written communication skills.
  • Self-starter and willingness to learn.
  • Passion for basketball.

Preferred:

  • Advanced degree in economics, statistics, mathematics, physics, engineering, or other quantitative field.
  • Experience with data visualization and BI tools like Tableau, Power BI.
  • Familiarity with Javascript.
  • Fluency with SQL.
  • Strong aptitude for learning a scripting language (R, Python, etc.)
  • Familiarity with machine learning techniques.
  • Experience creating and implementing SSIS packages.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. What is the highest level of education completed?
3. Do you have 2+ years of professional analytics or data visualization experience?
4. Do you have 2+ years of relevant experience with CRM management and analysis?
5. What is your current salary?
6. What are your salary requirements?


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Sales, Service, & Marketing: Database Marketing/Analytics
Business Intelligence Analyst - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Work closely with various organizational entities/key stakeholders to understand business needs, ensuring that BI solutions are a fit to the evolving needs of the organization. Apply advanced analytic techniques such as machine learning, data mining and statistical modeling to develop and implement mathematical models and algorithms in production environments.Provide ad-hoc analysis that improves decision-making and business performance.Create and simplify data flows, data models, reports and dashboards. Participate and contribute in data warehouse architecture design sessions

Advanced degree in statistics, economics, finance, mathematics, engineering, or other quantitative field. 3+ years of relevant experience and track record of leveraging data to drive significant business impact, with working knowledge of the NBA / sports entertainment industry. Experience with data visualization and BI tools (Tableau and Power BI preferred). Strong knowledge of core data warehousing concepts and database design. Solid understanding of big data concepts and hands-on experience working with Python, R, and/or related languages. Excellent verbal and written communication skills and ability to articulate complex concepts, and present different points-of-views.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have 3+ years of leveraging data to drive significant business impact?
2. (Yes/No) Do you have strong knowledge of core data warehousing concepts and database design?
3. (Yes/No) Do you have a solid understanding of big data concepts and hands-on experience working with Python, R, and/or related languages?
4. (Yes/No) Do you have experience with data visualization and Bi tools (Tableau and Power BI preferred)?
5. How did you hear about this position?


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Sales, Service, & Marketing: Client Relations/Customer Service
Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Serves as liaison between the American Airlines Arena guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, holidays, and weekends?
2. (Yes/No) Are you an internal candidate?


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Sales, Service, & Marketing: Ticket Sales
Sales Associate - Milwaukee Bucks (Milwaukee, WI)

Position Overview
The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the Bucks leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Milwaukee Bucks, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up-selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

  • Conduct in-arena appointments and tours of the BMO Harris Bradley Center to assist in closing new business and developing new relationships.

  • Work different Milwaukee Bucks events and games as assigned to support ticket sales efforts and promotional initiatives.
     

Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral.

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


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Sales, Service, & Marketing: Client Retention/Customer Service
Account Executive, Membership Service - Minnesota Timberwolves (Minneapolis, MN)

Job Title: Account Executive, Membership Service

Department: Membership Service

Reports to: Director of Membership Service

Position Type: Full Time/Exempt/Regular

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships with the focus on renewing and growing season memberships for the Minnesota Timberwolves.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Cold call, attend charity events and networking events, conduct professional meetings with potential prospects.
  2. Provide an exceptional level of service and member program activation within the Platinum and Gold member level accounts.
  3. Renew and grow the designated business portfolio within the Platinum and Gold member level accounts.
  4. Sell Premium Seating and Group Tickets.
  5. Responsible for 150 calls, 240 minutes of talk time, 3 set/completed appointments per week, 5 referrals a week, 10 thank you cards per week, and 1 surprise and delight per week.
  6. Generate new sales revenue by adding new clients to business portfolio.
  7. Participate in the Timberwolves and Lynx on-going training programs.
  8. Document all communications with clients in CRM.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Knowledge of CRM and Archtics is strongly preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.

Experience: Minimum two (2) years of Sales and Service experience preferred. Experience working in the business side of a professional, minor league or college team is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status?
2. Please list your salary preference.
3. Do you have at least two years of professional sales & services experience?
4. Are you comfortable working nights, weekends and potentially holidays?


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Sales, Service, & Marketing: Marketing
Event Marketing Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Event Marketing Assistant
Department: Marketing
Reports to: Event Marketing Coordinator/Lynx Marketing Specialist

FLSA Status: Non-Exempt

Position Summary/Objective: This individual will support the Marketing department in all event and game night execution, while serving as a brand ambassador for the MN Timberwolves and MN Lynx organization at internal and external events, including home games.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Provide positive fan engagement at external events and game nights
  2. Assist with implementation of single game promotions and theme nights
  3. Assist with event implementation
  4. Set up and staff marketing areas and signage as needed on game nights
  5. Set up and staff promotional booths at external events

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications/ Knowledge, Skills, Abilities & Other:        

Strong written and verbal communication skills required.

  1. Able to work flexible hours including nights, weekends and holidays.
  2. Ability to work well on a team and independently.
  3. Ability to learn basic tasks quickly.
  4. Legal ability to operate a vehicle (valid Driver's License is required).

Experience: Previous marketing or event planning experience is preferred.

Education: Pursuit of Bachelor’s degree in Marketing, Advertising, or Events, or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of event marketing functions and responsibilities in college, minor league or professional sports.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position will require travel to external company events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?
3. Are you able to commit to working part-time hours for the entire length of the Timberwolves season (October-April)?


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Sales, Service, & Marketing: Broadcast/ Media Sales
Radio Production Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Radio Production Assistant

Department: Broadcast

Reports to: Broadcast Production Manager/Executive Producer

Position Type: Part Time/Non-Exempt/Temporary

Date Modified: 8/18/2016

Position Summary/Objective:  The primary focus of this position is to play a key role inside the Broadcast Department assisting in the many different aspects of radio production specifically on game days.

Essential Functions:

  1. Reasonable accommodations may be made to enable individuals to perform these essential functions:
  2. Edit game-day interviews with players to be used in Wolves Radio Broadcasts.
  3. Record postgame sound from coaches and players.
  4. Ability to go to Community Relations Events and record interviews off-site for future broadcasts and feature stories.
  5. Assist our Radio Producer with voice-overs, editing highlights, and running the audio board during games.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Proven track record of quality radio production.
  2. Knowledge of running an audio board and audio editing software.
  3. Ability to meet tight deadlines in high pressure situations.
  4. Willingness to work nights and weekends.
  5. Organized and detail oriented.
  6. Broadcasting/Production degree preferred.

Experience: Radio background preferred. Understand Adobe Audition, and ability to edit sound is preferred.  Knowledge of how to run a sound board or previous board operating experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: 

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

Job operates around the NBA schedule, many nights and weekends at a variety of times depending upon when and where the team is playing. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, in the Broadcast studios located in basement of Target Center. The majority of time will be spent in studio, practice facility or main floor with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events. 

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.  

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Game Operations/Presentation
Action Pack Member - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Action Pack Member

Department: Live Programming & Entertainment

Reports to: Game Presentation & Production Supervisor

FLSA Status: Part-Time/Temporary/Non-Exempt

Date Modified: 8/11/2016

Position Summary/Objective: Individuals in this position will be responsible for high energy crowd interaction, live promotions, concourse activities, and act as Ambassadors while welcoming our guests as they access Target Center on all Timberwolves home games.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Activate on-court promotions, t-shirt tosses, seat giveaways, halftime acts, mascot skits, and other in-arena game night activities.
  2. Engage guests with energy and enthusiasm throughout the game.
  3. Welcome and direct fans to the primary arena entrances and access points.
  4. Perform at external or internal Live Programming & Entertainment Department events.
  5. Assist with other game night elements as needed.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal communication skills required.
  2. Ability to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to engage well with others.
  5. Ability to respond to any situation quickly and professionally     

Experience: Athletic, cheer, pep-squad, theater, improvisation, dancing experience etc., is preferred. Previous customer service or hostess experience is also preferred. 

Education: Pursuit of Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $12.00/hour?
3. Are you comfortable attending an open audition?


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Sales, Service, & Marketing: Game Operations/Presentation
Game Presentation Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Game Presentation Assistant

Department: Live Programming & Entertainment

Reports to: Production Coordinator

FLSA Status: Part-Time/Temporary/Non-Exempt

Date Modified: 8/11/2016

Summary/Objective: The Game Presentation Assistants are essential in the execution of our department needs before, during, and after all home games. These individuals will primarily be focused on game operations and entertainment.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist in the execution of on-court promotions, national anthem performances, halftime acts, mascot skits, performance needs and other in-arena game-night activities.
  2. Assist in set-up and teardown of arena and concourse level entertainment.
  3. Assist with external or internal Live Programming & Entertainment Department events.
  4. Assist in coordinating game-day set-up; including banners, on-court props, halftime details, and giveaways, etc.
  5. Assist Game Presentation staff with any other needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Minimum Qualifications/ Knowledge, Skills, Abilities & Other:        

  1. Strong verbal communication skills required.
  2. Able to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to follow direction.

Experience: Previous customer service and/or game presentation experience is encouraged.

Education: Pursuit of Bachelor’s degree or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of live programming functions and responsibilities in college, minor league or professional sports.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates during Timberwolves and Lynx home games. Work is generally active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. Work is generally performed in a sports arena, on the main court and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Corporate Partnerships Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Corporate Partnerships Associate

Department: Corporate Partnerships

Reports to: Director of Partnership Activation

Date Modified: 8/9/2016

Position Summary/Objective: The Corporate Partnerships Associate is responsible for assisting the Partnership Department with fulfilling all sponsorship and promotional elements on both game days and non-game days. Additionally, help the department prepare information for current and prospective client meetings and events.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist Partnership Activation and Partnership Sales teams with sponsor-related responsibilities, including but not limited to: mailings, sorting contest entries, performing miscellaneous copying, routing and filing activities.
  2. Assist with preparing assigned presentations and recaps.
  3. Assist with ticketing grids, contract management, coordinating corporate events, organizing and tracking merchandise.
  4. Research and manage current and prospective clients via Google Alerts, informing the corporate sales and services departments of your findings.
  5. Assist in utilizing the capabilities of Marketline and CRM.
  6. Assist with assigned sponsored appearances: dance team, mascot and/or player.
  7. Work with Account Executives and the Game Operations department to execute sponsored in-arena promotions: on-court contests (time-outs and quarter-breaks) as well as pre-game and post-game sponsor-related activity.
  8. Help prepare concourse level events - sponsor booths, interactive areas, etc.
  9. Prepare and distribute Game Night Summaries with game-related information.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision

Experience: Previous sales and/or customer service experience is preferred.

Education: Bachelor’s degree or equivalent combination of education and experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnerships Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Corporate Assistant

Department: Corporate Partnerships

Reports to: Director of Partnership Activation

Position Type: Part Time/Temporary/Non-Exempt

Date Modified: 8/9/2016

Position Summary/Objective: This individual is responsible for assisting the Partnership Sales and Activation teams with fulfillment of marketing and promotional in-game elements during all Timberwolves home games. 

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist the Corporate Partnership team with all assigned game night tasks. Tasks include but are not limited to: hospitality and events, setting up and breaking down sponsored areas, assisting with all in-arena sponsored activations, taking photos and video of activation, etc.
  2. Work with the Live Programming and Entertainment Department to execute sponsored in-arena promotions: on-court contests (time-outs and quarter-breaks), pre-game sponsor-related activity, concourse level events (sponsor booths, interactive areas) and other sponsor-related ceremonies and events. 
  3. Work with Live Programming and Entertainment to coordinate sponsor premium giveaways: set-up, storage and distribution of materials.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal and written communication skills.
  2. Ability to work nights, weekends and potentially holidays.
  3. Ability to work well on a team and independently.
  4. Ability to learn basic tasks quickly.

Experience: Previous customer service experience is strongly preferred.

Education: Bachelor’s degree or pursuit of degree is preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Staff will work Timberwolves and Lynx home games. Work is both sedentary and active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, and may operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the building. Staff may occasionally move items weighing up to 30 pounds.

Travel

This position will likely not require travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Premium/Suite Service
Premium Game Night Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Premium Seating Game Night Assistant

Department: Premium Seating

Reports to: Premium Activation Executive

Position Type: Part Time/Non Exempt/Seasonal

Date Modified: 8/8/2016

Position Summary/Objective: Individuals in this position will aid with implementing and facilitating Premium seating and hospitality strategies for the Minnesota Timberwolves season.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Set up and break down Premium Seating and Club spaces.
  2. Work the entrances of club spaces throughout games.
  3. Greet and check-in members in the club level.
  4. Assist with Fan Experiences and Touch points pregame.
  5. Interact with fans and field questions.
  6. Create gift bags and make in-seat visits.
  7. Assist with the execution of prospect and member events.

Knowledge, Skills, Abilities & Other:

  1. Provide exceptional customer service to Suite Level guests and staff.
  2. Work directly with Target Center building staff and Levy Restaurants staff.
  3. Ability to handle guest needs and questions efficiently and professionally.
  4. Ability to learn quickly on the job, and work in fast paced environment.
  5. Ability to work well on a team and independently.

Experience: Previous customer service or sales experience is preferred.

Education: Pursuit of bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.: None.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates during Timberwolves and Lynx home games. Work is both sedentary and active in nature. The position operates out of an administrative office and a sports arena. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by dust, etc. The noise level is loud during events. During events work is generally performed on the main court, around the concourse and bleachers/steps, as well as in an office environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. The employee may remain in stationary position for periods of time and is frequently required to ascend and descend bleachers/steps and traverse quickly around the arena on event days and potentially non-event days. Staff will frequently move boxes and equipment each game night weighing up to 30 pounds.

Travel

Position may require limited travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Digital/New Media Sales
Social Media Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Social Media Associate

Department: Digital Media

Reports to: Social Media Coordinator

FLSA Status: Non-Exempt

Date Modified: 5/26/2015

Position Summary/Objective: This person will aid the Social Media Coordinator and the Director of Digital Media with implementing the social media strategies and objectives

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Publish daily articles and postgame stories to social media sites.
  2. Shoot videos and photos during practice, shoot-around and games for social media sites.
  3. Construct/edit online photo galleries; resize/compress photos for social media sites
  4. Update/write content for social networking sites.
  5. Daily maintenance of social media platforms, including responding/interacting with fans and removal of spam messages.
  6. Live-reporting during home and away games, events and player appearances.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Knowledge of social media platforms is required.
  4. Familiarity with HTML and Photoshop is also preferred.
  5. Able to work flexible hours including nights, weekends and holidays.
  6. Ability to work well on a team and independently.
  7. Ability to manage specific processes and tasks in the department under supervision.

Experience: Interactive media experience is strongly preferred.

Education: Pursuit of bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically 8:30 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work Timberwolves and Lynx games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 15 pounds.

Travel

Position may require infrequent travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Community Relations
Community Relations Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Community Relations Assistant

Department: Community Relations

Reports to: Senior Community Relations Senior Coordinator

FLSA Status: Part-Time/Temporary/Non-Exempt

Date Modified: 4/5/2016

Position Summary/Objective: This position assists members of the Lynx Community Relations department. The candidate will work very closely on the day-to-day operations, strategies and objectives of the department. Attendance at all Lynx home games is required and the job includes some weekend work. 

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist with silent auction set up and tear down on games nights.
  2. Assist with pre-game bench sits for Community Relations guests, and escort guests to game events.
  3. Assist with post-game autograph session & other events that may occur during Lynx home games.
  4. Assist other Community Relations department members with game night/event tasks.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Able to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to manage specific processes and tasks in the department under supervision

Experience: Experience working in Community Relations and/or volunteer or silent auction experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred.

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Community Relations
Community Relations Game Night Assistant - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Community Relations Game Night Assistant

Department: Community Relations

Reports to: Community Relations Senior Coordinator

FLSA Status: Non-Exempt

Date Modified: 8/3/2016

Position Summary/Objective: This position assists members of the Community Relations department. The candidate will work very closely on the day-to-day operations, strategies and objectives of the department. Attendance at all Timberwolves home games is required and the job includes some weekend work. 

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Assist with silent auction set up and tear down on games nights.
  2. Assist with pre-game bench sits for Community Relations guests, and escort guests to game events.
  3. Assist with post-game autograph session & other events that may occur during Timberwolves home games.
  4. Assist other Community Relations department members with game night/event tasks.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Able to work flexible hours including nights, weekends and holidays.
  3. Ability to work well on a team and independently.
  4. Ability to manage specific processes and tasks in the department under supervision.

Experience: Experience working in Community Relations and/or volunteer or silent auction experience is preferred.

Education: Bachelor’s degree or equivalent experience preferred. 

Work Environment

This job operates in a professional office environment. Staff are required to work Timberwolves home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Are you comfortable working for $9.50/hour?


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Sales, Service, & Marketing: Ticket Operations
Coordinator, Ticket Operations - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics and the AFL’s Washington Valor, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season.   The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

MSE proudly promotes its core values for all those that interact with the company:

  1. We provide first-class customer service and value for our fans.
  2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
  3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
  5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. We innovate. We are nimble and first to market. We are not averse to risk.
  7. We have fun. We are in the business of happiness.

Position Overview: This position assist with the day-to-day management of ticket operations activities for the Washington Wizards and Washington Mystics. The position’s primary responsibility is to support MSE sales efforts by processing ticket orders and distributing tickets.                  

Responsibilities:

  • Processes Full Season, Partial Plan, and Group Sales ticket orders ensuring correct pricing and package configuration.
  • Processes payments for ticket orders.
  • Supports Guest Services department with season ticket holder account requests.
  • Coordinates with Marketing department on processing of Wizards kids club orders.
  • Handles distribution of tickets via mail, ticketFast/email, will-call, and expedited shipping methods.
  • Assists with management of ticket inventory for Wizards and Mystics.
  • Works 40-50 games in Box Office each year across Wizards and Mystics seasons.
  • Runs a Box Office window on game nights to handle plan holder ticket needs, escalated customer service issues, and troubleshoot ticket problems.
  • Utilizes Ticketmaster platform including, but not limited to – Archtics, Account Manager, TM360, and TM Host.
  • Works any additional all-staff events for the Wizards and Mystics.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree.
  • Proficient in all Microsoft Office products, primarily: Excel and Word.
  • Experience with Archtics ticketing system.
  • Six months to 1 year related experience.
  • Excellent oral and written communication skills.
  • Ability to multi-task and manage business relationships in a professional and confidential manner.
  • Excellent time management and interpersonal skills.
  • Strong attention to detail is required.
  • Ability to work nights and weekends.

Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Northern Arizona Suns D-League (Prescott Valley, AZ)

Job Purpose

As a member of the Northern Arizona Suns(NAZ) Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
  • Previous Sports Experience a plus

Working Conditions and Physical Demands

  • Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
  • Traditional hours to be expected with occasional evenings and weekends on non-game days.
  • Ability to attend all home games

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Northern Arizona Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Development Team Sales - Oklahoma City Blue (Oklahoma City, OK)

The Oklahoma City Blue is seeking a motivated and outgoing individual to join our collaborate team of sales professionals as Account Executive, Development Team Sales.  The account executive is responsible for driving ticket sales and revenue for the Thunder’s Development League team, the Oklahoma City Blue. The individual in this role will be responsible for selling group ticket packages, along with full and partial season ticket plans. The account executive is a successful relationship-builder, reaching out to make meaningful connections with clients, potential clients and co-workers.

 

Essential Duties and Responsibilities:

  • Sell Oklahoma City Blue season tickets and partial plans with particular focus on group ticket sales

  • Schedule daily out-of-the-office appointments/sales presentations with individual and corporate clientele to maximize new sales (2-3 appointments per day; 10-15 per week)

  • Research and prospect for new business leads

  • Visit current and prospective clients at their places of business

  • Schedule arena tours with new and current clients to increase new sales and strengthen current client relationships

  • Renew mini-plan package holders and group ticket purchasers

  • Coordinate with other departments to organize and implement events designed to generate revenue

  • Work Oklahoma City Blue game nights to visit and entertain clients

  • Staff the sales table at games and at events in and around the greater Oklahoma City area

  • Attend team and community events for the purpose of developing sales opportunities

  • Build relationships through excellent customer service

  • Proactively create opportunities for new business with existing customers

  • Network within the local business community to acquire new business

  • Successfully manage multiple relationships

  • Maintain good attendance and punctuality

  • Other duties as assigned

 

Qualifications and Requirements:

  • Four-year college degree is preferred

  • Previous sports/entertainment sales experience or other professional sales experience preferred but not required

  • Must have excellent oral and written communication skills

  • Ability to develop successful, mutually-beneficial working relationships with potential corporate clients

  • Must be assertive, self-motivated team player that has the ability to focus on both departmental and individual growth

  • Must be able to maintain a work schedule that will include evenings, weekends and holidays

  • Exceptional work ethic and strong desire to succeed

  • High level of professionalism

This is a full-time, non-exempt position reporting to the Manager, Development Team Sales & Retention.

Qualified candidates, please apply online at: www.okcthunder.com/employment

 

PBC NBADL, LLC is an Equal Opportunity Employer.


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Sales, Service, & Marketing: Game Operations/Presentation
Storm Chasers - Oklahoma City Thunder (Oklahoma City, OK)

The Storm Chasers squad will consist of enthusiastic individuals who display the ultimate Thunder spirit and are able to energize crowds at all Thunder home games this season.  Squad members will be responsible for activating contests and promotions with fans in addition to leading various cheers with uninhibited enthusiasm.  Additionally, select Storm Chasers will also have the opportunity to perform on the acrobatic dunk team.

Essential Duties and Responsibilities:

  • Entertaining and energizing fans through initiating crowd chants

  • Performing in front of large crowds

  • Executing all promotions on-court and in the stands

  • Distributing promotional items

  • Greeting fans at the door

  • Running the T-H-U-N-D-E-R flags

  • Maintain good attendance and punctuality

  • Other duties as assigned

Qualifications and Requirements:

  • Some type of dance, tumbling, stunting, improv, theater or related performance experience is desired but not required

  • Ideal candidates are outgoing, energetic, charismatic, possess a unique talent or skill set, or simply the life of the party

  • Ability to simultaneously handle numerous tasks and perform under tight time schedules

  • Strong communication skills and customer service orientation

  • Desire to perform in a professional sports environment

  • Must have a valid driver’s license and reliable transportation

  • Work schedule and training may require evenings including all home game nights, weekends and holidays.

  • Must have high energy and movement ability including standing for long periods of time, jumping, waving, holding signs, throwing, etc.

  • Must be 18 years of age as of 09/07/2016 (Valid government issued photo I.D. required).

This is a part-time position reporting to the Game Presentation & Entertainment Coordinator.

The Professional Basketball Club, LLC is an Equal Opportunity Employer.

Audition Information:

Date:        Wednesday, September 7th    

Time:        6:00 p.m.

Location:  Blue Development Center

                 14701 N. Lincoln Blvd.

                 Edmond, OK 73103          

To pre-register for auditions, please visit www.okcthunder.com/employment and complete an application.  Walk-ups on the day of tryouts are always welcome but pre-registration is strongly encouraged. 

**Auditions are closed to the public**


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Sales, Service, & Marketing: Game Operations/Presentation
Entertainment Associate - Oklahoma City Thunder (Oklahoma City, OK)

The Oklahoma City Thunder is currently seeking qualified individuals for the part-time position of Entertainment Associate during the upcoming NBA season.  This associate will assist in all aspects of NBA Game Entertainment for Oklahoma City Thunder home games.  Ideal candidates will be highly motivated, able to stay organized in a fast-paced environment and willing to jump in to help teammates with a variety of projects down to the smallest detail.  This position offers practical experience in a professional workplace and is an ideal training environment for a career in the professional sports industry. 

Essential Duties and Responsibilities:

  • Assist in planning, coordinating and implementing all game presentation elements

  • Work with team sponsors to coordinate elements in the marketplace and in-arena promotional activity on behalf of the organization

  • Participate in the execution of contests and promotions performed during the designated timeouts/quarter breaks, along with skits for the team mascot, Rumble the Bison

  • Assist with special events including but not limited to season ticket member functions, Kid’s Club events, grassroots marketing events, and play-off activities

  • Assist with the development and fulfillment of in-game entertainment elements

  • Provide scheduling and support for the invocation, color guard, national anthem, halftime act, and all entertainment groups

  • Assist with the execution of all group sales assets (prime-time series, tunnel kids, high-five kids, basketball buddies, etc.)

  • Take part in the random selection of participants for on-court contests and promotions

  • Unload and distribute premium item giveaways at the Chesapeake Energy Arena

  • Prepare all props, prizes and additional items used for Game Presentation purposes each game

  • General office duties (if/when applicable) which may include data entry, phone calls, copying, filing, etc.

  • Maintain good attendance and punctuality

  • Other duties as assigned

Qualifications and Requirements:

  • Ability to simultaneously handle numerous tasks

  • Perform under tight time schedules

  • Must be at least 18 years of age

  • Must have a valid driver’s license and have reliable transportation

  • Proficient with Microsoft Word and Excel

  • Ability to lift up to 50 lbs and stand/walk for up to 10 hours at a time

  • Superior attention to detail

  • Strong communication skills and customer service orientation

  • College course credit may be possible upon request and with approval of your academic advisor

  • Desire to work in the area of professional sports is preferred

  • Must be able to maintain a schedule that includes evenings, weekends and holidays throughout the season

This is a part-time position reporting to the Senior Manager, Game Presentation & Entertainment.

The Professional Basketball Club, LLC is an Equal Opportunity Employer.

Qualified candidates, please apply online at: www.okcthunder.com/employment


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Sales, Service, & Marketing: Client Relations/Customer Service
Guest Relations Representative - Oklahoma City Thunder (Oklahoma City, OK)

The Guest Relations department is searching for personable and dependable individuals to assist with Thunder “CLICK! With Your Guests” customer-service trainings during the 2016-17 NBA season. In addition to maintaining a welcoming environment for event attendees, this position provides logistical support and coordination of training resources. The Guest Relations Training Associate performs a key role in supporting the department’s vision “to be the most fan-centric organization in professional sports.”

Responsibilities:

  • Gain hands-on experience in professional sports industry and customer-service field

  • Support Guest Relations department during “CLICK! With Your Guests” customer-service trainings

  • Complete tasks associated with assigned event-related role(s)

  • Setup welcome center and event certification/training items

  • Assist with assembling employee recognition items

  • Assist with organization and distribution of training items

  • Develop strong knowledge of the “CLICK! Certification” event training module

  • Maintain good attendance and punctuality

Requirements:

  • Self-motivated with the ability to work independently while maintaining a positive attitude

  • Serve as event engagement ambassador, to include: welcoming event attendees, voicing group announcements, distribution of training items, etc. 

  • Proactive, able to multi-task and problem-solve

  • Organized, detail-oriented and possess a strong work ethic

  • Physically able to stand and walk for several hours at a time

  • Able to assist on short notice (within 48 hours), on occasion

  • Other duties as assigned

  • Must be at least 18 years of age

  • Ability to lift 50+ lbs

General Summary:

  • Part-time (events = approximately six (6) hours per event)

  • Strict attendance policy. Must be able to work 95% of all scheduled training events

  • Additional hours may include: Thunder Guest Relations department events other than trainings (including potential holidays and weekends)

  • Strict uniform policy (polo provided by Thunder)

  • Microsoft Office Suite (specifically PowerPoint) experience preferred

This is a part-time, non-exempt position reporting to the Guest Relations Training Coordinator.

The Professional Basketball Club, LLC is an Equal Opportunity Employer.


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Sales, Service, & Marketing: Game Operations/Presentation
Seasonal FT Mascot Coordinator - Orlando Magic (Orlando, FL)

This is a SEASONAL Fulltime position

JOB SUMMARY

 

Assist with the development, coordination and execution of Orlando Magic Mascot (STUFF) appearances and performances.

JOB RELATIONSHIPS

  • Reports To:                             Manager of Mascot Operations         
  • Indirectly Reports To:             Sr. Director, Live Entertainment & Production Services
  • # of Direct Reports:                N/A

      • FT Staff:

      • PT Staff:

GAME/EVENT RESPONSIBILITIES

  • Game night responsibilities: Yes
  • Approximate number of games worked per season:   ALL HOME GAMES
  • Event night responsibilities:  Yes
  • Approximate number of events worked per season: 21-40

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Become an expert on STUFF brand and performance standards.

  • Perform alongside STUFF during events and appearances, including the ThrEEE Point Play traveling school show.

  • Coordinate, schedule and find opportunities for STUFF appearances and be the main point of contact on site at appearances.

  • Actively research potential paid appearance or performance opportunities and opportunities to extend the STUFF brand into the community.

  • Assist STUFF with all outside appearances, including but not limited to:

      • Corporate Events

      • Community Events

      • Deliveries

      • Paid Appearances

      • Birthday Parties

  • Assist in the research, development and execution of STUFF skits, video shoots and social media activation throughout the year.

  • Assist with prop and costume production.

  • Assist at Magic home games as a STUFF Stage Manager.

  • Help promote STUFF, the STUFF brand and Magic brand through STUFF’s Social Media.

  • Drive large vehicle to and from appearances-Orlando Magic Fan Van (Mercedes Sprinter) and MagicRV.  (Specialty license not required)

  • General office duties: Data entry, storage organization, responding to STUFF appearance requests and fan mail, etc.

     

  • Makes minor decisions and the use of some judgement.

 

  • All other duties as assigned.

     

    PHYSICAL REQUIREMENTS

  • Ability to lift sand bags, inflatables, and giveaway boxes up to 50 pounds approximately 2-5 times per event.

  • Ability to stand on feet for 5-6 hours per event.

 

 

 

QUALIFICATIONS

  • College degree or equivalent work experience required

  • Performing Arts experience strongly preferred

  • Performer or Mascot Experience strongly preferred

  • Willingness to drive large vehicles and clean driving record required

  • Strong verbal and written communication skills with an emphasis on business writing skills.

    • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

    • Ability to meet tight deadlines and work well under pressure.

    • Strong organizational skills, time management skills and attention to detail required.

  • Strong verbal and written communication skills with an emphasis on business writing skills.

  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.

  • Ability to work independently without supervision, be self-directed and demonstrate initiative.

  • Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

  • Exhibit good judgment and decision-making skills.

  • Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Ticket Sales
Fall Sales Internship Program - Philadelphia 76ers (Philadelphia, PA)

Status: Fall Internship

Department: Ticket Sales & Service

Location: Philadelphia 76ers Front Office (Philadelphia, PA)

Dates: September 2016 – December 2016

Widely regarded as one of the top ticket sales programs in the sports business, the Sixers Sales Internship program provides the nation’s top sports business students with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Sixers Sales Internship program will build the foundation needed for a long and successful career in the revenue-generating side of the sports business

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Apply now to learn why the Philadelphia 76ers were selected as one of Philadelphia Business Journal’s Best Places to Work in Philadelphia!
 

Requirements:

  • Current undergraduate student at an accredited college or university

  • Able to receive academic credit for your internship experience

  • Aggressive and effective communication skills and interpersonal skills

  • Strong leadership and organizational skills

  • Superior problem solver, with ability to work independently

  • Ability to multi-task

  • Ability to work with deadlines

  • Ability to maintain a flexible work schedule (holidays, evenings)

  • Coachable

  • High comfort level making cold calls

  • Strong time management and organizational skills

  • Passion for sales

  • Demonstrate an enthusiastic and outgoing personality
     

Job Responsibilities:

  • Maximize revenue through the sales of Philadelphia 76ers tickets

  • Heavy outbound call focus making outbound calls daily to increase your sales pipeline

  • Sales presentation for external and internal face to face appointments

  • Manage and service assigned season ticket, partial and group accounts

  • Creating strong relationships with Season, Partial and group clients to promote yearly renewals

  • Network, prospect and create new sales opportunities when and wherever possible

  • Must meet all pre-determined activity and sales goals by providing weekly sales reports to management


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    Sales, Service, & Marketing: Game Operations/Presentation
    Game Presentation Crew Member - Philadelphia 76ers (Philadelphia, PA)

    General Description: Assist with game day needs such as coordination and execution of all on-court games, promotions, and entertainment in addition to set-up, breakdown, and organizing promotional items. Game Presentation is the execution arm of Group Sales, Corporate Partnership, Ticket Sales, Marketing, Community and Entertainment Groups. 

               

    Essential Responsibilities: The primary responsibility of the Game Presentation Crew is to execute promotions and games on court.

    1.     Setting up and breaking down all on-court and in-arena promotions  

    2.     Assist in keeping all game day props and operational materials organized, in good condition and store appropriately after each game

    3.     Coordinating with contracted groups that participate in on-court presentations, promotions and/or activities

    4.     Assist in the execution of pre-game/half-time/post-game fan activities and promotions  

    5.     Assist in the various elements associated with the game presentation such as Sixers Dancers, Phlight Squad, Mascot, In-Arena Host, etc.

    6.     Fan interactive elements including selection of contestants for on-court games  

    7.     Ensure all equipment is set up for game day staff, stats crew, and NBA officials

    1. Perform all other duties and responsibilities as assigned by Game Presentation Coordinator

     

    JOB QUALIFICATIONS & REQUIREMENTS:

    • Must be at least 18 years old
    • Must be available to work all Sixers home games
    • Flexible schedule with the ability to work days, nights, weekends and holidays 
    • Must have reliable transportation
    • Strong work ethic
    • Must be punctual
    • Energetic and highly motivated
    • Must have excellent communication skills
    • Creative and proactive problem solver
    • Must be available for at least 25 hours a week
    • Excellent interpersonal skills
    • Ability to follow instructions
    • Be able to work well in a team environment
    • Eagerness to learn
    • Ability to lift 25+ pounds

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    Sales, Service, & Marketing: Ticket Sales
    Sales Associate (September Start Date) - Philadelphia 76ers (Philadelphia, PA)

    JOIN THE REVOLUTION!

    Widely regarded as one of the top ticket sales programs in the sports business, the Sixers Sales Associate program provides entry-level sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Sixers Sales Associate program will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

    Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

    Apply now to learn why the Philadelphia 76ers were selected as one of Philadelphia Business Journal’s Best Places to Work in Philadelphia!

    Responsibilities

    • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

    • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

    • Utilize social selling tools to generate new lead sources

    • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

    • Contact past customers in order to generate new ticket sales.

    • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

    • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

    • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

    • Take advantage of out of office appointments to get face-to-face with prospective buyers

    • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

    Minimum Qualifications

    • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

    • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

    • Excellent communication and presentation skills, both written and oral. 

    • Extremely coachable and eager to learn every day.

    • Highly motivated individuals with a strong desire to build a career in the sports business.

    • Must be able to work evenings and weekends, as required.


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    Sales, Service, & Marketing: Marketing
    Marketing Partnerships Activation Seasonal Intern - Phoenix Suns (Phoenix, AZ)

    Job Title

    Marketing Partnerships  Activation Seasonal  Intern

    Job Purpose

    The Phoenix Suns/Mercury Marketing Partnerships department is currently recruiting for a part-time, seasonal intern. The internship is expected to serve the entire Phoenix Suns season (candidate must be available for pre-season duties, as well as the entire regular season October-April and playoffs to possibly go through the end of June). This intern will be expected to work all Phoenix Suns home games, work closely with the Marketing Partnerships department to fulfill corporate sponsorship agreements and perform other clerical tasks as needed.

    Primary (Essential) Duties

    Working all Phoenix Suns home games, which includes:

    • Assisting with hospitality elements for Marketing Partners who are in attendance
    • Selecting contestants for sponsored in-game promotions
    • Preparing contestant waivers, contest props & prizes for all sponsor related promotions
    • Assisting with execution of  in-game promotions
    • Composing a format of all in-game elements & intern responsibilities on a game-by-game basis via Tip Off inventory tracking sheet

    Perform clerical tasks, as needed:

    • Maintaining inventory of sponsorship and autographed items
    • Updating and tagging partner photos after every game on PhotoShare software
    • Preparing gift bags for games and special events
    • Updating department contact list for internal use on game nights

    Working with Marketing Partnerships department to fulfill corporate sponsorship agreements:

    • Assisting with player appearances or events at which the team mascot(s) and/or entertainment teams make appearances including but not limited to, drive to retail promotions, on-site activations
    • Assisting with basketball clinics and open practices
    • Activating sponsor-related promotions both in the community and in-arena on game days
    • Assisting in the correspondence and communication with corporate sponsors 

    Knowledge, Skills and/or Abilities

    •  Have excellent written and verbal communication skills
    • Proficient in Microsoft Office Suite
    • Dependable and detail oriented
    • Ability to take initiative, be self-motivated and work independently with limited supervision
    • Work in a fast-paced environment

    Experience/Education Requirements

    • Must be a college junior, senior or enrolled in a Master’s program
    • Pursuing a marketing, business or sports related degree (preferred)

    Working Conditions and Physical Demands

    • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
    • Must be available to work every home game plus 15-20 office hours per week
    • Internship is expected to last the entire season (candidate must be available for pre-season duties and for the entire regular season, playoffs could go through the end of June)
    • Must be able to lift up to 30 pounds as needed
    • Must have housing in the Phoenix metro area for the duration of the internship (Housing will not be provided by Phoenix Suns)

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer

    M/F/D/V

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you located within the Phoenix Metro area?
    2. Will you be available to work ALL the home games for the 2016-2017 Phoenix Suns season, including pre-season and playoffs?
    3. Please tell us about your marketing experience?
    4. Are you enrolled in college and at least in your junior year?
    5. Do you have any experience working in sports?


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    Sales, Service, & Marketing: Ticket Sales
    Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

     Job Purpose

    The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

    Primary (Essential) Duties

    • Utilize CRM management system to track and report progress of relationships with all portfolio accounts
         o Minimum of 50 unique touchpoints each day
         o One unique touchpoint per account every two weeks as marked in CRM
    • 1.5 hours of combined inbound and outbound duration daily
    • Attend 1 appointment per day
    • Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
    • 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
    • Return all phone/e-mail within 24 hours
    • Attend all member events
    • Work Service Table at 44 Suns and 18 Mercury games per season
    • Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

    Knowledge, Skills and/or Abilities

    • Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
    • Successful candidates will display the highest levels professionalism, pride, and work ethic
    • Strong communication skills, positive attitude, and an eagerness to learn are a must
    • Provide excellent customer service skills
     

    Experience/Education Requirements

    • College degree or equivalent experience preferred.

    Working Conditions and Physical Demands

    • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
    • Must work all 44 Suns and 18 Mercury home games
    • Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
     

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer
    M/F/D/V
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have previous sales experience?
    2. Why do you feel you are a good fit for this position?


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    Sales, Service, & Marketing: Ticket Sales
    Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

    Job Purpose

    The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

    Primary (Essential) Duties 
    •    100+ Daily phone calls
    •    15+ Weekly booked appointments
    •    5+ weekly completed appointments
    •    Hit weekly and monthly sales goals

    Knowledge, Skills and/or Abilities

    •    Understanding of MS office
    •    Computer proficiency
    •    Individuals must also possess strong communication skills, comfort with cold calls 
    •    A strong desire to start a career with a sound foundation in the sports industry
    •    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

    Experience/Education Requirements

    •    College degree or equivalent experience required
    •    Sports related background is preferred

    Working Conditions and Physical Demands

    •    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
    •    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

    The Phoenix Suns are an Equal Opportunity Employer
    M/F/D/V

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Why are you right for this position?
    2. Tell us about any previous sales experience (specifically sports related) that you have.


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    Sales, Service, & Marketing: Financial/Data Analyst
    CRM Analyst - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

    Job Purpose

    The Phoenix Suns seek a CRM Analyst to support the overall business objectives which are to drive sales, improve retention, and facilitate data acquisition. The role’s primary objectives will be to support the company’s’ CRM initiatives using data and technology. The CRM analyst is expected to become the subject matter expert of all things related to Microsoft Dynamics CRM.  The role will be an integral part in CRM training, campaign development, and other day-to-day CRM responsibilities.  The role is responsible for maximizing ROI from the CRM system.

    Primary (Essential) Duties

    • Collaborate with business area stakeholders to identify and track key business metrics in the area of Ticket Sales, Digital, Market Partnerships, and Marketing
    • Utilize data warehouse to use data sources from the entire organization to better connect with customers and prospects and develop comprehensive customer profiles
    • Perform all CRM administrative tasks as needed for Ticket Sales managers and reps such as managing and creating CRM activities, building contact lists, conducting regular database cleansing, executing special requests, etc.
    • Support sales leadership in evaluating rep activity and performance
    • Provide access to self-service analytics for managers through data visualizations, dashboards and reporting to empower the Ticket Sales department and drive insights
    • Develop best in class lead scoring and prospect models and manage distribution of leads.
    • Provide proactive campaign feedback to Sales Leadership
    • Manage implementation of new data sources into warehouse.
    • Assist in the creation of E-mail marketing lists and facilitate customer data acquisition
    • Keep up-to-date on industry trends as they relate to database management, lead acquisition, customer segmentation, and technological advancements.

    Knowledge, Skills and/or Abilities

    • Advance skills in Microsoft Excel and PowerPoint
    • Advanced quantitative and data modeling skills
    • Strong presentation skills and particular expertise in designing effective charts, graphs and tables
    • Experience using a CRM system and/or ticketing database
    • Demonstrated ability to collaborate with colleagues across multiple business areas

    Experience/Education Requirements

    • Bachelor's degree required
    • At least 1 year of CRM management and analysis Experience (Microsoft Dynamics preferred)
    • 1-2 years successful experience in a consulting, business analyst, or similar role preferred
    • Technical experience in SQL
    • Technical expertise in Ticketmaster Archtics and SAS a plus

    Working Conditions and Physical Demands:

    • Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer

    M/F/D/V

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have at least 1 year of CRM management and analysis Experience (Microsoft Dynamics preferred)?
    2. Do you have 1-2 years successful experience in a consulting, business analyst, or similar role?
    3. Do you have technical experience in SQL?
    4. Do you have technical expertise in Ticketmaster Archtics and SAS?


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    Sales, Service, & Marketing: Marketing
    VP,Marketing - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

    Job Purpose

    Direct all aspects of Marketing for the Phoenix Suns, Mercury and US Airways Center.  Oversee Brand Management, Advertising, Creative Services, Consumer Promotions, E-Marketing, Ticket Sales & Service support programs, Marketing Partnership support and cross company strategic initiatives. 

    Primary (Essential) Duties

    • Institute and establish a culture and level accountability with the Marketing Team through your daily leadership and management of the Team Members via transparency and communication
    • Proactively produce and execute all marketing plans with the ability to focus on enhancing all revenue opportunities
    • Brand development and stewardship
    • Execute advertising and media buying strategy
    • Proactively develop and execute promotional plan
    • Develop brand platform & annual campaign to activate throughout multiple company initiatives and communication channels in a collaborative way that drives synergy to all parts of the Suns and Mercury business units
    • Help guide a creative and innovative Game Presentation for all Properties associated with Suns Legacy Partners (Suns, Mercury, Rattlers and Northern Arizona Suns)
    • Help to enhance all community relations through enhance alumni relations, in market executions, and contribute to developing a strategic plan to merchandise all of our efforts to the marketplace to build brand equity in the community
    • Develop and execute programs for individual ticket sales and ancillary revenue opportunities including merchandise and Levy vendor relationships
    • Collaborate with Marketing Partnership Team as well as Marketing Partners to activate and extend Suns brand
    • Collaborate with Ticket and Premium Sales and Service to support and provide innovative and creative Campaigns to enhance our platforms and drive revenue
    • Lead key company initiatives and events to foster fan engagement
    • Ability to develop, monitor and evaluate marketing campaigns and efforts via analytics that measure the results and degree of success within our marketing efforts
    • Enhance synergy and communication between Marketing and our Team’s Community and Public Relations efforts via proper runway and communication to maximize our overall strategic efforts

    Knowledge, Skills and/or Abilities

    • Effectively and collaboratively communicate clearly among all internal and external constituents
    • Quantitative and qualitative analytical skills and research interpretation
    • Excel, Word and PowerPoint capabilities
    • Proven leadership & management capabilities
    • Must have good vision for art and design direction
    • Must have strong written and verbal communication skills
    • Ability to proactively plan and execute on efficient and effective timelines throughout our business cycle

    Experience/Education Requirements

    • 7-10+ years of experience
    • Bachelor’s degree in Business and/or Marketing or equivalent experience

    Working Conditions and Physical Demands:

    • Flexible schedule to include weekends, evenings, and some holidays to meet business needs
    • Must be able to stand for extended periods
    • Must be able to lift and move 25lbs

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer

    M/F/D/V


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    Sales, Service, & Marketing: Ticket Sales
    Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

     Job Purpose

    Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:

    • Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
    • Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)

    Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.

    Primary (Essential) Duties

    • Making sales calls from territory and category lists to area organizations and follow-up as necessary
    • Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
    • Contacting qualified and unqualified sales leads for new group and season sales
    • Managing and servicing existing group accounts
    • Handling customer service and ticketing issues of assigned group customers
    • Prospecting for new group clients
    • Attending/staffing numerous networking, marketing and community events

    Knowledge, Skills and/or Abilities

    • Computer proficiency including Microsoft Outlook, Word, and Excel

    Experience/Education Requirements

    • Bachelor’s Degree or equivalent experience 
    • At least one year of sales experience in a fast pace environment
    • Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

    Working Conditions and Physical Demands

    • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
    • Expected to work a majority of events/games.

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer
    M/F/D/V
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have at least 1 year of sales experience? Explain.
    2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


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    Sales, Service, & Marketing: Ticket Sales
    Director, Membership Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

    Job Title:

    Director-Membership Sales

    Job Purpose

    As the Director of New Membership Sales you’re responsible for all sales of New Memberships (Season Tickets) for Suns and Mercury. You will be asked to build a Business Plan and execute the new membership sales campaign for both properties. Also, you’re responsible for leading the strategy around recruiting, training and developing our New Business Team and Season Sales staffs. In addition, you are tasked with taking the lead on in game selling, and running new sales events.

    Primary (Essential) Duties:

    • Recruit, hire, train, coach & develop a staff of Account Executives & Sales Consultants
    • Attend appointments with staff in an effort to help drive new & retain revenue
    • Execute training exercises and activities on a daily/weekly basis
    • Lead sales phone calls for your reps in an effort to train them on best practices
    • Attend all Suns & Mercury games & handle all in game sales related activities
    • Responsible for researching and recommending new sales events
    • Attend team and community events for the purpose of maximizing sales opportunities
    • Assist in the production of all support materials for sales department.
    • Cross-training of other departments on sales related initiatives
    • Staff all sales tables & rep assignments for game and non-game day events

    Knowledge, Skills and/or Abilities:

    • Knowledge of Ticketmaster, Archtics, Microsoft Dynamics CRM system(s) preferred
    • Basic understanding of advanced analytics & variable pricing preferred
    • Ability to present in front of large audiences preferred
    • Passion for seeing others succeed, and growing careers
    • Passion for sports ticket sales a must
    • Proficiency in all Microsoft Office products such as: Outlook, Word, Excel
    • Strong communication skills, positive attitude, and an eagerness to learn are a must.
    •  Excellent relationship building skills
    • Ability to work as a team player
    • Desire to manage & lead a team a must
    • First class recruiter

    Experience/Education Requirements:

    • Minimum of 4 years sports ticket sales/service related experience
    • Minimum of 2 years sales management experience
    • Bachelor’s degree or equivalent experience required

    Working Conditions and Physical Demands:

    • Flexible schedule to include weekends, evenings, and  some holidays to meet business needs
    • Must be available for all Suns and Mercury home games, along with outside appointments and events as scheduled
    • Reliable transportation to attend out of office appointments preferred

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer

    M/F/D/V


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    Sales, Service, & Marketing: Ticket Sales
    Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

     Job Purpose

    As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

    Primary (Essential) Duties
    • Meet or exceed daily call (minimum 60) and appointment expectations
    • Meet or exceed yearly sales goals
    • Prospect and qualify all potential sales opportunities
    • Effectively execute sales campaigns and training set forth
    • Efficiently manage workday as determined by Management
    • Maintain computerized records of all clients and prospects with our CRM system
    • Assist customer service efforts during renewal campaigns
    • Maintain and grow industry standard sales skill

    Knowledge, Skills and/or Abilities

    • Ability to work as a team player
    • Proficient in basic computer software programs
    • Strong organizational and communication skills
    • Excellent customer service skills
    • Ability to present sales material to large groups and clients
    • Bilingual/Spanish strongly preferred
     

    Experience/Education Requirements

    • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
    • Proven track record of 1-2 years of high level sales success
     

    Working Conditions and Physical Demands

    • Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
    • Traditional hours to be expected with occasional evenings and weekends on non-game days.
    • Ability to attend all home games
    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
     

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer
    M/F/D/V
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. (Yes/No)Do you have at least 1-2 years of sales experience?
    2. Why are you the best candidate for this position?


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    Sales, Service, & Marketing: Box Office Ticket Seller
    Ticket Service Representative - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

    Job Title

    Ticket Service Representative

    Job Purpose

    The Ticket Service Representative will handle day of event ticketing for all arena sports, concerts, and family shows.

    Primary (Essential) Duties

    • Sell tickets for all events
    • Work will call windows
    • Answer ticket office phone line
    • Perform assigned duties with a focus on excellent customer service

    Knowledge, Skills and/or Abilities

    • Excellent customer service skills
    • Excellent communication skills
    • Friendly, outgoing personality
    • Effective problem solving skills
    • Spanish/English bilingual is a plus
    • Ability to work under pressure
    • Proficient in Microsoft Office applications

    Experience/Education Requirements

    • Cash handling experience
    • Prior ticket office experience is preferred
    • Prior phone sales or retail experience is preferred

    Working Conditions and Physical Demands

    • Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs
    • Ability to stand for extended periods of time
    • Must be able to work at least 70% of events at Talking Stick Resort Arena each month

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

    The Phoenix Suns are an Equal Opportunity Employer

    M/F/D/V

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Tell us about your customer service skills.
    2. Do you have any prior ticket, retail, or phone sales experience?
    3. Do you have a flexible schedule?


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    Sales, Service, & Marketing: Ticket Sales
    Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

    The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing about the Golden 1 Center, with construction well underway for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 2nd for the happiest places to work and 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

    Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

    Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

    The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

    The Kings have been recognized as Social Selling leaders in the industry and success in this position is enhanced through Sales 3.0 with Premium tools such as:
    Salesforce
    LinkedIn Sales Navigator
    ToutApp
    DialSource
    OneMob and many more!

    The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

    Key Responsibility Areas:
    • Successfully completing the Account Executive training program and attending on-going training
    • Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
    • Obtaining leads and answering questions
    • Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
    • Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
    • Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
    • Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
    • Update and maintain customer information and payments using Archtics and Salesforce

    Qualifications:
    • 4-year college degree in Business, Sports Management, or related field preferred
    • Previous sports and/or telemarketing or outside sales experience is preferred
    • Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
    • High level of confidence, enthusiasm, and personal accountability
    • Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
    • Presents themselves in a professional manner, able to interact with all levels of the organization
    • Ability to multi-task and maintain strong prioritization and organizational skills
    • Strong computer skills, including all Microsoft Office software programs
    • Ability to work nights/weekends/flexible schedule required

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What is earliest date you would be available to start?
    2. Why do you want to work for the Kings?
    3. Why do you want to work in sales?
    4. What professional qualities or professional experiences can you provide that is relevant to this position?
    5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
    6. What are your career goals 5 years from today?


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    Sales, Service, & Marketing: Game Operations/Presentation
    Game Operations Assistant - Part Time - San Antonio Spurs (San Antonio, Tx)

    The eligible candidate will have the opportunity to see the business side of Game Presentation first hand.  Assistants have the opportunity to work directly with the San Antonio Spurs and San Antonio Rampage, dealing with the creation, planning, and implementation of all elements as they relate to Game Presentation.

    This position will provide support to the Game Operations department in tasks such as but not limited to: preparation of assignments related to games, assist on game nights with coordination of contestants and execution of promotions, and follow up, provide support with planning of non-game-related events.  This position is seasonal, is a paid position, but does not guarantee employment once the position is completed.

     

    In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

    Responsibilities

    • Assist Game Operations department with office projects and daily tasks.
    • Assist Game Operations with game night duties such as table locations setup and signage, premium item placement, implementation and follow up on in-game elements, and coordinate booking and event logistics for National Anthem performers, Color Guards, and game-to-game contestants.
    • Assist Game Operations staff with planning, setup, and breakdown of Spurs and Rampage events, such as games, auditions, and other special events.
    • Other office duties including answering phones, archiving game photos, tracking game footage, market research, etc.
    • Must make it a point to shadow other departments and gain experience through interviewing others, shadowing extra events, etc.
    • Organize, track, and maintain workable area in Game Operations storage.
    • Other Duties as assigned.

    Qualifications:

    • Must be available to work September 2016 - June 2017
    • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
    • Ability to prioritize multiple tasks.
    • Must have high level of interpersonal skills to work with other departments and external contacts.
    • Must be able to work with several types of individuals and be able to adjust accordingly.
    • Detail-oriented.
    • Ability to work in an environment where quick decision making is needed.
    • Demonstrate poise, tact and diplomacy.
    • Strong teamwork aptitude required.
    • Strong customer service skills required.
    • Strong good oral and written communication skills
    • The ability to work independently and coordinate multiple tasks.
    • Stand/Sit/Walk for long periods of time.
    • Ability to lift/push/pull 30 lbs on a regular basis
    • Preferred experience in Event Planning
    • Preferred enrollment or completion of college courses

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least 18 years of age?
    2. Are you able to work September 2016 - June 2017?


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    Sales, Service, & Marketing: Game Operations/Presentation
    Franchise Game Operations Representative - San Antonio Stars (San Antonio, Tx)

    The eligible candidate will be responsible for game-related preparation related to logistics, communication, and implementation for the San Antonio Rampage and San Antonio Stars.

    This position will be responsible for communicating with other internal departments to coordinate all elements and events related to franchise games. This individual will be responsible for coordinating game night staff such as Rampage Game Crew, Star Squad, Rampage Ice Girls, and in-arena hosts as a ‘stage manager’. This individual must also foster departmental relationships, including but not limited to follow up and feedback. This position is responsible for the following elements as they relate to the franchises: building game scripts, public address announcements, gamesheets, logistics communication across internal departments, etc.

    In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

    Responsibilities: 

    • Prepare all game-related documents and logistics for San Antonio Rampage and San Antonio Stars games.
    • Serve as ‘stage manager’ for San Antonio Rampage and San Antonio Stars games.
    • Coordinate Rampage Game Crew and Star Squad on game nights to ensure all game-related elements are implemented.
    • Coordinate communication, such as game inventory, in-arena entertainment, and logistical elements, with internal and external contacts.
    • Brainstorm and help conceptualize creative elements to improve San Antonio Rampage and San Antonio Stars game presentation.
    • Other Duties as assigned.

    Qualifications: 

    • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
    • Ability to prioritize multiple tasks.
    • Must have high level of interpersonal skills to work with internal and external contacts.
    • Must be able to work with multiple types of personalities
    • Detail-oriented.
    • Ability to work in an environment where quick decisions are needed.
    • Ability to provide feedback.
    • Demonstrate poise, tact and diplomacy.
    • Strong teamwork aptitude required.
    • Strong customer service skills required.
    • Strong good oral and written communication skills
    • The ability to work independently and coordinate multiple tasks.
    • Stand/Sit/Walk for long periods of time.
    • Ability to lift/push/pull 25 pounds on a regular basis
    • Preferred Bachelor’s College Degree
    • Minimum one (1) year event experience
    • Preferred 1-2 years Game Presentation Experience

    *SS&E is an Equal Opportunity Employer*

    Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least 18 years of age?
    2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?
    3. Do you possess a minimum of one (1) year event experience?


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    Sales, Service, & Marketing: Client Retention/Customer Service
    Director, Partnership Services - Texas Legends (Frisco, TX)

    Title: Director, Partnership Services

    Reports To: Vice President, Sponsorship

     

    Summary

    Service and grow relationships with corporate partners of the Texas Legends.

    Duties and Responsibilities

    ·         Manage day-to-day operations of sponsorship relationship process. Responsibilities will include the following:

    o   Develop relationships with key sponsorship contacts to understand the business of each partner in a way that allows the organization to anticipate partners’ needs and respond in a timely fashion

    o   Organize and execute all corporate partner hospitality needs including ticket banks, special partner events, etc.

    o   Resolve all client issues in an efficient manner, informing department head of any problems that may arise

    o   Create detailed progress reports for team senior management and partners

    ·         Collaborate with corporate sales team in servicing new partners to ensure a smooth transition to the team

    ·         Proactively integrate with other departments, with a particular focus on ticket sales and community relations, to develop and execute programs that drive revenue, increase exposure for the team and meet partner objectives

    ·         Conduct cross-functional brainstorming sessions to generate new creative ideas, as necessary

    ·         Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable

    ·         Other duties as assigned

    Qualifications

    ·         Bachelor’s degree required with a business, sport management, or communication background preferred

    ·         Excellent business writing and verbal skills with a specific focus on communications skills

    ·         Ability to creatively solve complex business problems

    ·         Strong organizational and  time management skills; attention to detail required

    ·         Strong intellectual curiosity for discovering sponsorship best practices

    ·         Proficient to advanced computer skills in Microsoft Office including Word, Excel, and Outlook and PowerPoint


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    Sales, Service, & Marketing: Ticket Sales
    Account Executive - Season Subscription Sales - The Madison Square Garden Company (New York, NY)

    Job Description:

    The Account Executive Season Subcription Sales is responsible for selling season subscription and partial season subscription plans for MSG’s three sports franchises – the Knicks, the Rangers and the Liberty. Account Executive will maximize subscriptions revenues for MSG Sports franchises through year-round direct sales efforts to obtain new subscription and partial subscription accounts as well as develop new streams of revenue through creative interpretation of company assets or potential new assets, programs or events. In addition, the Account Executive will execute sales plans and generate revenues for other specific MSG sports and entertainment properties, particularly “VIP” programs.

    Job Qualifications:The ideal candidate will have experience in a sales environment, preferably within the sports or entertainment industry. The candidate will be expected to maximize revenue generation through year round direct sales efforts to sell season subscription and partial season subscription plans. The candidate will also be expected to cultivate new business opportunities and new revenue streams through the creative use of marketing, promotions, special events; etc. Must have familiarity and skill in handling client service issues as well as managing affairs with potential new corporate, group, and personal clients from the general public. Strong relationship building abilities and communication skills a must. Ability to operate specific ticketing and database management systems a plus. Technical proficiency with PC’s, MS Office (Excel, & Power Point) is required.


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    Sales, Service, & Marketing: Game Operations/Presentation
    Mascot Coordinator - Washington Wizards (Washington, DC)

    Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports. MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics and the AFL’s  Washington Valor, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season. The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena. The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.    

    MSE proudly promotes its core values for all those that interact with the company:

    1. We provide first-class customer service and value for our fans.
    2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
    3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
    4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
    5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
    6. We innovate. We are nimble and first to market. We are not averse to risk.
    7. We have fun. We are in the business of happiness.

    Position Overview: The Washington Wizards & Washington Mystics are seeking a highly motivated, energetic and talented individual for our Mascot Coordinator position. This position works to create and advance the mascot program on a day to day basis as well as perform at all home games and events in the greater Washington D.C. area. The ideal candidate has experience performing as a mascot; possesses excellent non-verbal communication skills, athletic/gymnastic background, and a creative personality.

    Responsibilities:

    • Develop the characters of the Washington Wizards mascot “G-Wiz” and Washington Mystics mascot “Pax”.
    • Work directly with the Game Entertainment, Marketing, Sales, Community Relations, and Public Relations departments with any promotions necessary.
    • Perform at all home games at Verizon Center.
    • Perform and/or provide support to all necessary community and team appearances. This includes but is not limited to sponsors, charities, media and private functions.
    • Responsible for the creation and maintenance of revenue generating programs and events.
    • Must be able to conceptualize exciting fan experiences and see them through from start to finish for both in-game and community events.
    • Responsible for mascot costume and props operations including creativity, care, cleaning, maintenance, etc.
    • Create goodwill in the greater Washington D.C. community.
    • Other duties as assigned.

    Minimum Qualifications:

    • Bachelor’s Degree.
    • Must be well organized and flexible to meet time, priority, and workload demands.
    • Experience using and maintaining social and digital platforms.
    • Ability to analyze and interpret common social expressions and clients’ needs/wants relating to the mascot.
    • Gymnastic & athletic background is preferred but not required.
    • Strong communication skills with all levels within the organization.
    • Ability to troubleshoot situations without delay and act accordingly.
    • Must be available to work flexible hours including all home games, nights, weekends.
    • Must be able to work in a costume.
    • Highlight reel of past work is required. Please keep the length of the video under five minutes and include a skit or past dance routine in the video resume.

    Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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    Sales, Service, & Marketing: Marketing
    Game Night Staff - Marketing (Part-Time) - Washington Wizards and Washington Mystics (Washington, DC)

    Monumental Sports & Entertainment (“MSE”) is one of the largest integrated sports and entertainment companies in North America with one of the most diverse partnership groups in all of sports.   MSE owns and operates four professional sports teams: the NBA’s Washington Wizards, NHL’s Washington Capitals, WNBA’s Washington Mystics and the AFL’s Washington Valor, to start operations in the 2017 season and the anticipated acquisition of a D-League NBA Basketball team before the 2018-19 season.   The company also owns and operates the Verizon Center, the premier sports and entertainment venue in the mid-Atlantic, based in the center of Washington, D.C. The company oversees the management of Kettler Capitals Iceplex, the state-of-the-art training facility for the Capitals, and George Mason University’s EagleBank Arena.  The company has partnered with Washington D.C. and Events DC to build a new state-of-the-art Entertainment and Sports Arena at the St. Elizabeth’s campus in Ward 8 in Washington, D.C. which will become the practice facility for the Washington Wizards and home court of the Washington Mystics.  Monumental Sports Network, a digital platform that covers the region’s sports and entertainment news across mobile and OTT streaming devices, is also owned by MSE. 

    MSE proudly promotes its core values for all those that interact with the company:

    1. We provide first-class customer service and value for our fans.
    2. We champion a double-bottom line that engages, unifies and gives back to the community we serve on a daily basis.
    3. We work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
    4. We measure our performance with specific objectives and metrics and our analysis and decisions are data-driven.
    5. We prize leadership, but we value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
    6. We innovate. We are nimble and first to market. We are not averse to risk.
    7. We have fun. We are in the business of happiness.

    Position Overview: This is a part-time seasonal position within the Washington Wizards, Mystics and Valor Marketing Departments. Game Night staff will be fun, energetic, and committed to promoting the Washington Wizards, Mystics and Valor.

    Responsibilities:

    • Work both on and off-site events (i.e. game nights, special events including Summer Fest, Fan Fest, season ticket holder events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Washington Wizards/Mystics/Valor.
    • Responsible for installation set-up, operation and teardown of all interactive elements at scheduled events.
    • Responsible for all operational needs and activation of the following elements while at events - distribute giveaways items, facilitate on-site promotions, interact with fans and handle data collection.
    • Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times.
    • Assist Marketing Department in researching new events for appearances.
    • Assist with staffing tables at games and set-up/breakdown of giveaway distribution, theme nights, concourse tables.
    • Responsible for completing post-event wrap-up forms after every event.
    • Assist with other tasks on an as-needed basis.

    Minimum Qualifications:

    • Passionate about the Washington Wizards, Mystics and Valor.
    • Outgoing personality.
    • Exercises good judgement.
    • Enjoys interacting with a passivate sports fan base.
    • Basic knowledge of Wizards, Mystics, and Valor brand.
    • Organized with the ability to multi-task and problem solve in a fast paced work environment.
    • Hard working, detail oriented and results driven.
    • Strong leadership skills with the ability to be a team player and enjoy working in a team environment.
    • Excellent interpersonal skills.
    • Customer-service oriented.
    • Previous marketing/promotional/event/street team experience preferred.
    • Minimum 18 years of age.
    • Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required.
    • Requires prolonged standing; ability to lift and carry up to 25 pounds.
    • Must be able to work in outdoor conditions.

    Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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    Sales, Service, & Marketing: Box Office Ticket Seller
    Ticket Sales Associate (Seasonal Intern) - Windy City Bulls (Hoffman Estates, IL)

    POSITION OVERVIEW:

    The Windy City Bulls are the NBA D-League affiliate of the Chicago Bulls and will begin its inaugural season at Sears Centre in Hoffman Estates, IL in November, 2016.

    This seasonal position will work an average of 20 hours per week from October 2016 through March 2017. The position is responsible for supporting the Ticket Sales Team with all sales and customer service efforts throughout the 24-game season.

    The position will report to the Ticket Sales Manager.

    JOB RESPONSIBILITIES:

    • Assist the ticket sales staff with cold-calling local businesses, individuals and organization with the goal of selling group tickets
    • Assist the Ticket Sales Manager in the preparation of various ticket sales reports.
    • Perform data entry to grow the organization’s various sales databases.
    • Update customer information in the organization’s CRM.
    • Research and generate sales leads.
    • Participate in providing great customer service experiences to all guests of the organization both on and off-site.
    • Visit with group leaders and ticket members during game dates to ensure all expectations are being met.
    • Assist in the preparation, creation and distribution of ticket sales collateral and flyers.
    • Assist in the planning and execution of group themed events.
    • Assist in the set-up of game-day group outings spaces and special events.
    • Become familiar with Paciolan, the organization’s ticketing software, and assist in the processing of ticket sales.
    • Participate in community appearances.
    • Prepare will call tickets for game day distribution.

    QUALIFICATIONS:

    An ideal candidate will be:

    • A currently enrolled college student or recent college graduate with an emphasis in sales, business marketing, entertainmnet or sports management.
    • Proficient in Microsoft Office software programs
    • Excellent verbal/written communication skills with the ability to present ideas clearly and concisely
    • Highly organized, detail-oriented and strong time management skills
    • Ability to work extended hours including nights, weekends and holidays

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you available to work from October 1, 2016 – March 31, 2017 in Hoffman Estates, IL? [Yes/No]
    2. Are you located in the Chicagoland area? [Yes/No]
    3. Do you have previous box office or ticket sales experience? [Yes/No]
    4. Are you a currently enrolled college student? [Yes/No]
    5. Are you available to work nights and weekends? [Yes/No]
    6. What are your career aspirations and goals?


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