Current available jobs in Sales, Service, & Marketing:


» Membership Associate - Atlanta Hawks (Atlanta, GA)
» Analyst, Database - Atlanta Hawks & Philips Arena (Atlanta, GA)
» Director, Partnership Sales - Brooklyn Nets (Brooklyn, NY)
» Manager of Premium Partnerships - Brooklyn Nets (Brooklyn, NY)
» Graphic Designer - Brooklyn Nets & Barclays Center (Brooklyn, NY)
» Corporate Partnership Executive - Canton Charge (Canton, OH)
» Account Executive, Group Sales - Charlotte Bobcats (Charlotte, NC)
» Account Manager, Premium Services - Charlotte Bobcats (Charlotte, NC)
» Account Executive, Premium Sales - Charlotte Bobcats (Charlotte, NC)
» Account Executive, Season Ticket Sales - Charlotte Bobcats (Charlotte, NC)
» Chicago Sky Account Executive - Chicago Sky (Skokie, IL)
» Manager, Corporate Partnership Development - Cleveland Cavaliers (Cleveland, OH)
» Account Executive - Dallas Mavericks (Dallas, TX)
» Account Executive - Delaware 87ers (Wilmington, DE)
» Entry Level Account Executive - Fort Wayne Mad Ants (Fort Wayne, IN)
» Sales Manager - Idaho Stampede (Boise, ID)
» Account Executive - Idaho Stampede (Boise, ID)
» Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)
» Sales Representative - Knicks D'League Franchise (White Plains, NY)
» Account Executive - Los Angeles Sparks (Los Angeles, CA)
» Director, Partnership Activation - Los Angeles Sparks (Los Angeles, CA)
» Manager, Ticket Operations - Los Angeles Sparks (Los Angeles, CA)
» Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)
» Business Analyst - Memphis Grizzlies (Memphis, TN)
» Coordinator, Corporate Partnerships (Activation Position) - Memphis Grizzlies (Memphis, TN)
» Sr. Manager, Corporate Partnerships (Sales Position) - Memphis Grizzlies (Memphis, TN)
» Social Media and E-Mail Marketing Coordinator - Memphis Grizzlies (Memphis, TN)
» Coordinator, Business Strategy- Full Time - Miami HEAT (Miami, FL)
» Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)
» Account Manager, Ticket Sales -Full-Time - Miami HEAT (Miami, FL)
» Mascot Coordinator - Milwaukee Bucks (Milwaukee, WI)
» Group Account Executive - Milwaukee Bucks, Inc. (Milwaukee, WI)
» Account Sales Executive - Milwaukee Bucks, Inc. (Milwaukee, WI)
» Sales Associate - Milwaukee Bucks, Inc. (Milwaukee, WI)
» Manager of Inside Sales - Minnesota Timberwolves (Minneapolis, MN)
» Partnership Sales Manager - Minnesota Timberwolves (Minneapolis, MN)
» Director, Partnership Strategy and Development - Monumental Sports & Entertainment (Washington, DC)
» Analyst, Business Development - Monumental Sports & Entertainment (Washington, DC)
» Manager, Executive Suites Sales - Monumental Sports & Entertainment (Washington, DC)
» Corporate Partnership Account Executive - New Orleans Pelicans (Metaire, LA)
» Group Sales Account Executive - New Orleans Pelicans (Metairie, LA)
» Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)
» Mascot Assistant - New York Liberty (New York, NY)
» Partnership Development Manager/Corporate Partnerships - Orlando Magic (Orlando, FL)
» Group Sales Account Executive - Orlando Magic (Orlando, fl)
» Season Ticket Account Executive - Orlando Magic (Orlando, FL)
» SALES ASSOCIATE - Philadelphia 76ers (Philadelphia, PA)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» Account Executive-Marketing Partnerships - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Account Executive, Group Sales-Ticket Sales & Service - Phoenix Suns/ Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» Partner Services Coordinator (2 Positions) - Sacramento Kings (Sacramento, CA)
» Tickets Sales Specialist (Group Sales) - Sacramento Kings (Sacramento, CA)
» Jr. Account Executive (Season Ticket Sales) - Sacramento Kings (Sacramento, CA)
» Ticket Sales Account Executive (Season Ticket Sales) - Sacramento Kings (Sacramento, CA)
» Suite Sales Manager - Sacramento Kings (Sacramento, CA)
» Ticket Sales Consultant - B.O.L.D. Training Program - 7/7/14 Start - Sacramento Kings (Sacramento, CA)
» Membership Development & Sales Campaigns Coordinator - Sacramento Kings (Sacramento, CA)
» Game Operations & Special Events Part Time Representative/Assistant (Seasonal) - San Antonio Spurs (San Antonio, TX)
» Franchise Sponsorship Account Executive - Spurs Sports & Entertainment (San Antonio, TX)
» Summer Basketball Camp Coach - Spurs Sports & Entertainment (San Antonio, TX)
» Account Executive - Spurs Sports & Entertainment (San Antonio Spurs, TX)
» Austin Toros Inside Sales Representative-Part Time - Spurs Sports & Entertainment (Austin, TX)
» New Business Consultant (Inside Sales Team) - Spurs Sports & Entertainment (San Antonio, TX)
» Director of Business Development - Texas Legends (Frisco, TX)
» Director, Sales - Tulsa Shock (Tulsa, OK)
» Account Executive - Tulsa Shock (Tulsa, OK)
» Account Executive - Group Sales - Utah Jazz (Salt Lake City, UT)



Sales, Service, & Marketing: Ticket Sales
Membership Associate - Atlanta Hawks (Atlanta, GA)

If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the Atlanta Hawks & Philips Arena have an open door. The Membership Associate position is an entry level position focused on selling premium inventory for the Atlanta Hawks (NBA) at Philips Arena. Membership Associates focus on selling season tickets, group tickets and mini-plans to corporate prospects via phone and face-to-face presentations. Throughout the program individuals will be responsible for an individual quota and top performers will be given the ability to grow their career within the organization. As a whole, the department acts as a feeder system to all senior level sales and service positions as career growth is the main objective of the program.

Qualifications: Ideal candidate will have a strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, passion for sales, strong work ethic, competitiveness, positive attitude and a willingness to learn is a must. Individuals must also possess a bachelor’s degree, comfort with cold calls and computer efficiency. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous sales experience.
2. Yes/No: I have worked for a professional sports property before.
3. Why are you right for this position?
4. Briefly state what your professional goals are for the next 5 years.


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Sales, Service, & Marketing: Database Marketing/Analytics
Analyst, Database - Atlanta Hawks & Philips Arena (Atlanta, GA)

Scope of Work:
The primary duties of the Database Analyst are to be the primary administrator of the organization wide CRM system, providing desktop support to all users, creating and executing all direct marketing campaigns in the system and taken the lead responsibility for database reporting and ROI measurement. They are the primary liaison with the sales teams regarding all sales force automation requests, campaigns and maintenance.

This person will also be the lead for all database related projects for the company, including managing our direct marketing segmentation strategy, lead generation, lead management and sales and marketing measurements. They will also contribute to the overall strategy and execution of market research for the organization.

Position Description:
• Manage Microsoft CRM (Dynamics 2011) system including reporting, lead generation, lead management, internal process creation and improvement, and product enhancement.
• Manage marketing strategy within database for all marketing list segmentation needs, including list building, analysis and lead scoring.
• Act as first point of contact for system errors or other internal client issues.
• Train and provide support to all CRM users across the organization
• Develop and contribute to all statistical analysis projects and reports across enterprise
• Other duties as assigned

Position Requirements:
• Four-year college degree with concentration in law, business, statistics, marketing or related field required
• Post graduate degree preferred
• 2+ years of related experience preferred
• Must be available during traditional and non-traditional working hours including nights, weekends and holidays
• Must be detail oriented and organized with excellent project management skills
• Proficiency in data analysis programs such as SPSS, Microsoft Access or Microsoft Excel preferred
• Must have knowledge and enthusiasm for professional sports and entertainment
• Ability to work on individual assignments as well as contribute to an overall team environment
• Must be able to communicate effectively both verbally and in writing
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have prior experience administering CRM systems?
2. In which data analysis programs are you most proficient?
3. How many years of related experience do you have?
4. Required: What is your salary range expectation for this position?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Director, Partnership Sales - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY
The Director, Partnership Sales will be responsible for prospecting, pursuing, and developing new sponsorship partnerships for the Brooklyn Nets, Barclays Center and other affiliated properties. The incumbent must possess great energy, a strong sales background, and excellent communication skills. This position reports directly to the Vice President of Partnership Sales.

Brooklyn Nets, LLC is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develops, manages, and nurtures new integrated business partnerships to accomplish sales goals;
• Creates and effectively maintains reporting documents in an organized manner;
• Prospects, pursues and develops new business accounts and categories;
• Pursues sponsor partner prospects;
• Assists in asset identification and creation and provides leadership in the creation of sales materials;
• Integrates, aligns and executes the Sponsorship Sales goals;
• Explores and grows the client account list leveraging creative ideas for lead generation;
• Attends network and promotional events to develop and maintain contact with potential clients and professional bodies;
• Proactively seeks and cultivates international business relationships;
• Takes accountability in reaching individual, team, international, and inventory budgets on an annual basis;
• Focuses on the development of specific inventory developing ways, such as packaging techniques and new/soft inventory to better exceed targeted sales goals;
• Contributes to any efforts, thoughts or actions used to boost overall revenue for the organization;
• Monitors the competitive marketplace, including local and national sports and entertainment properties;
• Develops new revenue streams utilizing “soft” inventory and creating new programs, which may include third party representation of other properties;
• Other duties as assigned.

III. QUALIFICATIONS
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience
• Bachelor’s degree required;
• 6+ years of experience in Partnership Sales (Special emphasis in social platforms, non-traditional sales and agency relations);
• Management/Supervisory experience preferred;
• Sports and/or arena industry experience preferred.

B. Knowledge/Skills/Abilities
• Must have advanced internet navigation skills as well as strong proficiency with Photoshop, Excel, PowerPoint, Outlook and Word software;
• Must have superior media, web and digital expertise;
• Must be self-confident, resilient and possess a high level of enthusiasm;
• Must be dynamic, forward-thinking, extremely analytical and well organized;
• Must have strong strategic thinking and planning skills;
• Must have the presence, visibility and record of accomplishment which will enable him/her to immediately establish credibility both within the organization and with individuals outside;
• Must have the ability to rise to a challenge and provide the hard work necessary to succeed;
• Must possess problem solving capabilities to address and resolve issues. When necessary, he/she will be a tough and effective negotiator, comfortable in both complex negotiations as well as sophisticated business situations;
• Must have well-developed interpersonal skills and the ability to connect to a wide variety of audiences, demonstrating strong communication skills;
• Must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;
• Must have the ability to gain and enhance the respect and trust of superiors, peers, subordinates, customers and the investment community. Most importantly, the ideal candidate will be ethical and have an unquestioned level of personal and professional integrity;
• Results and bottom-line oriented yet sensitive towards people and values;
• Must have the ability and willingness to maintain an impeccable professional appearance;
• Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;
• Must have a strong sense of self-awareness and emotional intelligence;
• Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;
• Must be a flexible and reliable team player, both within own department and within company as a whole;
• Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;
• Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made.

C. Certifications
None required.

IV. WORKING CONDITIONS
Travel Requirements
Infrequent Traveler (<5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.

Physical Demands
This position requires the ability to lift up to 10 pounds.

Work Environment
The incumbent primarily works in an office environment, however, is expected to attend Brooklyn Nets games and other events at Barclays Center, which may include those on evenings, weekends and/or holidays.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree?
2. Do you have 6+ years of experience in Partnership Sales?


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Sales, Service, & Marketing: Premium/Suite Sales
Manager of Premium Partnerships - Brooklyn Nets (Brooklyn, NY)

SUMMARY

The Manager of Premium Partnerships is expected to be an established successful salesperson with proven track record selling high end products.  He/she must be self-motivated and possess the skills required to create and execute a business sales plan to sell suite products at Barclays Center. The ideal candidate is hard-working, organized, creative, and enthusiastic.  To be successful in this role, the incumbent must be able to effectively position, promote and sell in the most competitive marketplace in sports and entertainment.

Brooklyn Events Center, LLC is an Equal Opportunity Employer (EOE).

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Sells multi-year suite agreements to C-Level executives and/or decision makers of corporations, high net worth individuals;

·         Develops procedures and programs for outbound suite sales efforts that include prospecting, lead generation, pipeline management, data capture and database management;

·         Utilizes company CRM system to manage accounts, pipelines, productivity and measurements;

·         Compiles weekly sales reports, call reports and updates on appointments;

·         Works closely with management to sell suite products and achieve targeted revenue objectives for Barclays Center;

·         Able to identify business opportunities by establishing professional and personal networks, and proactively following up on all sales leads;

·         Aggressive prospecting required generating new business relationships and cultivating leads;

·         Conducts senior-level sales presentations as required to support the suite sales initiative;

·         Meets individual sales goals and meeting targets;

·         Other duties as assigned by manager.

QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions.

Education and/or Experience

  • Bachelor's degree or higher

  • Minimum of five (5) years office experience;

  • Suite sales experience preferred;

  • Sales experience in the New York tri-state area a plus;

  • Must have a sound business understanding of the professional sports business including product and service knowledge;

  • Excellent written and spoken communication, interpersonal and conflict resolutions skills;

  • Excellent rolodex of relationships with high level business executives in the New York metropolitan area;

  • Demonstrated success in handling strict deadlines and operating in a fast moving environment in a major market;

  • Ability to deliver presentations to Senior Executives with collaborative confidence;

  • Ability to exercise sound judgment and discretion with sensitive and confidential materials involving the clients;

  • Strong time management and organizational skills;

  • Excellent communication skills and a high level of energy;

  • Must have advanced skills with navigating the Internet and utilizing Excel, PowerPoint, Outlook and Word software

 

Knowledge/Skills/Abilities

  • Must be self-confident and resilient and possess a high energy level abd enthusiasm; 

  • Must be very dynamic, forward thinking, extremely analytical and well organized;

  • Must have the presence, visibility and record of accomplishment which will enable him/her to immediately establish credibility both within the organization and with individuals external to it;

  • Must have the ability to rise to the challenge and provide the hard work necessary to succeed;

  • Must possess problem-solving capabilities to address and resolve issues that face a growing enterprise.  When necessary, he/she will be a tough and effective negotiator, comfortable in both complex negotiations as well as sophisticated business situations;

  • Must have well-developed interpersonal skills and the ability to relate to a wide variety of audiences, demonstrating strong communication skills;

  • Must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills;

  • Must have the ability to gain and enhance the respect and trust of superiors, peers, subordinates, customers and the investment community. Most importantly, the ideal candidate will be ethical and have an unquestioned level of personal and professional integrity;

  • Results and bottom-line oriented yet will possess sensitivity towards people and values;

  • “Thick skinned” and at the same time diplomatic, culturally sensitive and politically aware- an ambassador to Brooklyn Nets and Barclays Center;

  • Must have the ability and willingness to maintain an impeccable professional appearance;

  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships;

  • Must have a strong sense of self-awareness and emotional intelligence;

  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information;

  • Must have good decision-making skills, solid judgment and interpersonal effectiveness;

  • Must be flexible & reliable team player, both within own department and within company as a whole;

  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives;

  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made

Certifications

None required.

WORKING CONDITIONS

Travel Requirements

Infrequent Traveler (<5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.

Physical Demands

This position requires the ability to lift up to 10 pounds.

Work Environment

The incumbent works primarily in an office environment but is expected to attend Brooklyn Nets games and other Barclays Center events taking place on weekends and holidays. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5 years of office experience?
2. Do you have experience in the Sports industry?
3. How were you referred to this position?


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Sales, Service, & Marketing: Marketing
Graphic Designer - Brooklyn Nets & Barclays Center (Brooklyn, NY)

I. SUMMARY
Support all marketing efforts through the design of forward thinking creative graphic elements that maintain the continuity of Barclays Center and the Brooklyn Nets brand throughout the entire marketing mix (in print, publications, online, e-mail marketing, in-arena, promotional products, direct mail, etc). The incumbent must be a team player who understands the importance of communication and adhering to deadlines. Creativity, hard work, a positive attitude and dedication are musts.

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES
· Design of original creative elements;
· Adaptation of design elements to carry out the continuity of the Brooklyn Nets and Barclays Center brands throughout all collateral;
· Design projects include but are not limited to: Direct mail (postcards, brochures, self-mailers), Newspaper ads, Creative for Nets publications and outside publications, E-mail marketing components, Internet (banners, pop-ups and other design elements), Sponsorship elements, Promotional items, Internal communication pieces;
· E-mail campaign layout and design;
· Precise proofing of all materials;
· Communicate internally and with key partners via e-mail and phone calls as needed;
· Take initiative, be involved, be active and be creative. Suggest new ideas and think outside of the box;
· Communication with outside print vendors, relaying specifications for production;
· Serving as a checkpoint in regards to logo usage, graphic standards, etc.;
· Capable of working on multiple design projects at a given time and execute quickly;
· Assisting in maintaining and establishing design department policies;
· Other duties as assigned by the Marketing department.

III. QUALIFICATIONS
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals to perform the essential functions.

A. Education and/or Experience
· Two-year college degree, preferably in graphic design/fine art;
· Experience with designing creative for LED boards a plus;
· Proficiency in CS6 is necessary. Experience in the interactive functions of InDesign 6 is preferred;
· Knowledge of After Effects and use of 3D and text effect plugins helpful for creating presentation graphics, video intros, web features
· Experience with FCP and After Effects helpful;
· Experience in sports and/or entertainment a plus.

B. Knowledge/Skills/Abilities
· Excellent design sense;
· Ability to be comfortable yet energetic in the creative process;
· Successful at working in a team environment;
· Detail-oriented, especially under deadline pressure;
· Excellent verbal and written skills;
· Highly organized and communicative;

C. Certifications
None required.

IV. WORKING CONDITIONS

A. Travel Requirements
Infrequent Traveler (less than 5% travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay away from home for one or more nights.

B. Physical Demands
This position requires the ability to lift up to 10 pounds.

C. Work Environment
The incumbent works primarily in an office environment but is expected to attend Brooklyn Nets games and other Barclays Center events on evenings, weekends and holidays.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

 


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Executive - Canton Charge (Canton, OH)

General Statement of Duties:
Creating and selling integrated corporate partnerships for the Canton NBA D-League professional basketball team. The Corporate Partnership Executive constantly relates to the client as a business advisor, economist, advertising counselor and marketing/merchandising coordinator. The position is based on salary/commission and bonus potential. The Corporate Partnership Executive is expected to work special events and all home games, as well as normal business hours.

Major Responsibilities:

  • Meet or exceed established goals set yearly for new business.
  • Establish and grow existing and new partners selling: radio; signage; print; community relations; hospitality; promotions; and digital assets.
  • Prospect new business clients via:
    o Investigative appointments – gathering information about the prospective company.
    o Discussions with key decision makers and learning their needs.
    o Effective presentations – satisfying their needs through integrated solutions.
    o Dynamic programs – developing new and exciting promotions.
    o Managing obstacles – reacting to and overcoming problems or objections.
    o Accurate closing – executing contract, billing and collecting revenue.
  • Follow-up – implementing all aspects of the partnership while working daily or as needed with the partner services area to ensure all of the following:
    o Assist and direct the implementation of promotions, develop POP displays, arrange prizes, coordinate media, write announcements.
    o Follow-up on all deadlines, making sure all materials are on time.
    o Ensure proper traffic of all media.
    o Coordinate details of partner group nights, i.e. book dinners, arrange speakers, coordinate personnel.
    o Act as liaison between partner and Community Relations Team for player/announcer appearances.
    o Oversee and present recaps on all partner involvement.
    o Ensure that all NBA D-League and team regulations are properly adhered to.
    o Attend client meetings to educate their support staffs on programs.
    o Submit timely reports to management, including weekly sales revenue reports.
  • Renew all existing business.
  • Entertain and nurture relationships with current prospective clients through the various means available.

Qualifications:
College degree required; preferably in communications or marketing. MINIMUM of two years’ experience in sports, media, and/or direct sales; sports/event marketing experience is required. Must have excellent communication skills and the ability to work independently with little or no supervision.

Education or Experience:
Bachelor's degree (B. A.) from four-year College or University and a minimum of two years experience in sports, media, and/or direct sales; sports/event marketing experience is required.
 


Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Charlotte Bobcats (Charlotte, NC)

POSITION OVERVIEW

The Charlotte Bobcats seek passionate, committed, energetic salespeople to sell group tickets for the Charlotte Bobcats. This person must be highly motivated, detail-oriented and organized.  Flexibility and the ability to manage several projects at once are imperative. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prospecting and qualifying for new group sales opportunities
  • Meeting or exceeding weekly and monthly sales goals in the areas of group ticket sales for the Charlotte Bobcats
  • Maintain computerized records of all season and group customers regarding the teams database
  • Providing excellent customer service
  • Ability to sell season tickets, partial season and mini plans for the Charlotte Bobcats
  • Building and fostering beneficial relationships with existing and new accounts
  • Handle all incoming sales calls from group sales prospects
  • Additional responsibilities as assigned by the department’s Vice President, Ticketing and/or Senior Manager, Group Sales.
  • Other duties as assigned by Manager

 

ReQUIRED SKILLS, EXPERIENCE, AND aBILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Ability to work as a team player
  • Ability to attend all home games (evenings and weekend hours and possibly holidays)
  • Proficient in basic software programs (Word, Power Point, Excel, etc)
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Ability to network throughout the business community and various organizations
  • At least one-year of successful professional sports team group sales experience
  • Ability to read and write
  • Ability to communicate clearly with both verbally and written material
  • Ability to work evenings and weekends as needed

Note: This position was originally posted on the Charlotte Bobcats employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Bobcats employment site.

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Sales, Service, & Marketing: Client Relations/Customer Service
Account Manager, Premium Services - Charlotte Bobcats (Charlotte, NC)

POSITION OVERVIEW

This position is responsible for providing exceptional service to all Premium Seat owners. Position works closely with other team members, as well as, sales staff to manage, develop, organize and implement service programs, projects and communications tools to strengthen and increase the level of services to the team’s premium and season ticket holders and drive customer loyalty.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as primary contact for all Premium Seat owners
  • Make a minimum of 30 outbound phone calls per day
  • Responsible for managing and renewing personal portfolio of season ticket accounts
  • Service accounts for all events in Time Warner Cable Arena
  • Initiate proactive service programs including, but not limited to, monthly newsletter, scoreboard announcements and game entertainment special requests
  • Responsible for communicating event notifications in an efficient and timely manner
  • Coordinate additional ticket purchases for all events at the Time Warner Cable Arena
  • Compile and track specific client trends and requests
  • Manage and update ticketing database accounts relating to Premium Seat owners
  • Assist with the planning and execution of all Premium seating special events
  • Work with food & beverage department to handle all special requests.
  • Manage event guest list upon request
  • Serve as liaison between internal and external departments to ensure all Premium Seat owners’ expectations are being met
  • Ability to multi task and communicate in a fast paced environment
  • Manage invoicing and collection process
  • Respond to telephone, e-mail and fax requests from Premium Seat owners in a professional and timely manner
  • Ability to interact with all staff members and interns
  • Other duties as assigned by Manager

 

ReQUIRED SKILLS, EXPERIENCE, AND aBILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Degree from an accredited college or university in Hospitality, Sports Administration, Business or related field
  • Three years experience in the Sports and Entertainment industry
  • Prior customer service experience preferred

  • Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
  • Interpersonal skills –listens to others, works well in a team environment
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • Planning and organizing, can prioritize work activities; uses time efficiently
  • Detail Oriented
  • Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
  • Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
  • Ability to multi-task
  • Ability to work extended hours including nights, weekends, holidays
  • Ability to work in a fast-paced environment
  • Strong computer skills – including all Microsoft Office software programs

Note: This position was originally posted on the Charlotte Bobcats employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Bobcats employment site.

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Sales, Service, & Marketing: Premium/Suite Sales
Account Executive, Premium Sales - Charlotte Bobcats (Charlotte, NC)

POSITION OVERVIEW

Responsible for generating new business revenue through premium sales efforts. Position will also be responsible for new business developed through season tickets, partial plans, and group ticket revenue via phone, networking events and face to face presentation. Responsibilities also include providing exceptional service to premium and luxury customers.


ESSENTIAL DUTIES AND RESPONSIBILITIES

- Meet or exceed daily activity expectations of 60 daily activities and 5 appointments weekly
- Meet or exceed yearly sales goals as established by manager.
- Build and foster beneficial relationships with new and current accounts
- Regularly attend networking and chamber events
- Create and effectively implement personally developed business plans
- Handle all incoming sales calls
- Generate substantial group tickets sales through segmented categories
- Prospect and qualify all potential sales opportunities
- Effectively execute sales campaigns and training set forth
- Efficiently manage workday as determined by management
- Maintain computerized records of all clients and prospects through CRM system
- Provide excellent customer service
- Assist customer service efforts during renewal campaigns
- Renew and retain luxury accounts as assigned by management
- Service accounts for all events in Time Warner Cable Arena
- Assist with the planning and execution of all luxury and premium seating special events.
- Maintain and grow industry standard sales skills
- Stay current with new information, techniques and technology concerning the customer service industry and share best practices with the NBA and other clubs and arenas.
- Track and manage accounts receivables as needed
- Perform other duties as assigned by management


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
- Bachelor’s degree in Business, Sports Management, Marketing or related field
- Ability to work as a team player
- Ability to attend all home games and work irregular hours (evenings, weekends, and holidays)
- Proven track record of sustained high level sales success
- Proficient in computer software programs
- Strong organizational skills
- Excellent communication skills including verbal and written
- Excellent customer service skills
- Ability to present sales materials to large groups and clients
- Ability to multi-task and communicate in a fast paced environment
 


Note: This position was originally posted on the Charlotte Bobcats employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Bobcats employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Season Ticket Sales - Charlotte Bobcats (Charlotte, NC)

POSITION OVERVIEW
The Account Executive, Season Ticket Sales position is responsible for generating new business revenue by prospecting new sales opportunities via phone, networking events and face-to-fact presentations. Position will sell season tickets, partial plans, group tickets and premium inventory as well as up-selling existing season ticket accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Meet or exceed daily call and appointment expectations
• Meet or exceed yearly sales goals
• Handle all incoming sales calls
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Provide excellent customer service skills
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skills
• Perform basic office functions as needed
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Proven track record of 2-4 years of high level sales success
• Ability to work as a team player
• Ability to present sales material to large groups and clients
• Ability to maintain the highest level of confidentiality
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Strong computer skills – including all Microsoft Office software programs
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to attend company events
• Ability to travel as needed
• Ability to work in a fast-paced environment
 


Note: This position was originally posted on the Charlotte Bobcats employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Bobcats employment site.

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Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on relationship sales and customer retention.

Responsibilities:
1. Sell full season tickets, partial season tickets, and group packages for the Chicago Sky
2. Renew existing customers and sales through exceptional customer service practices and problem solving skills
3. Make 75+ outbound phone calls on a daily basis
4. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
5. Maintain detailed records of customer interactions and sales process utilizing Archtics
6. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
7. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
8. Game night responsibilities as well as attend outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently.
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnership Development - Cleveland Cavaliers (Cleveland, OH)

Position Overview: Under the leadership of the VP of Corporate Sales, creates and sells corporate partnerships for Cavaliers Operating Company, including the Cleveland Cavaliers, Quicken Loans Arena and other miscellaneous special events. The Manager, Corporate Partnership Development constantly relates to the client as a business advisor, economist, advertising counselor and marketing/merchandising coordinator.

Responsibilities:

  • Prospects new business clients by investigating prospective companies.
  • Delivers effective presentations which satisfy prospects’ needs through various combinations of Cavaliers marketing including TV, radio, signage, promotions, community service and premium giveaways
  • Develops new and exciting promotions.
  • Reacts to and overcomes problems or objections; executes contract and coordinates billing process.
  • Implements all aspects of the partnership while working with the Corporate Partnerhip Activation Team; assists and directs the implementation of promotions, develops POP displays, arranges prizes, coordinates media and writes announcements.
  • Follows-up on all deadlines, making sure all materials are on time.
  • Ensures proper media traffic.
  • Coordinates details of partner group nights.
  • Acts as liaison between partners and Community Relations Team for player/announcer appearances.
  • Oversees and presents recaps on all partner involvement.
  • Ensures that all NBA and team regulations are properly adhered to.
  • Attends client meetings to educate support staff on programs.
  • Submits timely reports to management, including weekly sales revenue reports.
  • Entertains and nurtures relationships with current and prospective clients.
  • Renews existing business.

Requirements: College degree, preferably in communications or marketing. Must have a minimum of two years Corporate Sales experience in the sports industry. Must have excellent communication skills and the ability to work independently with little or no supervision. Must be available to work Arena events, including all Cavaliers home games.
 


Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Sales, Service, & Marketing: Ticket Sales
Account Executive - Dallas Mavericks (Dallas, TX)

If you have excellent written and verbal communication skills, a competitve personality, and a proven track record of sales success in a dynamic, high volume sales environment, we invite you to apply for this exciting ticket sales position. Main responsibility will include selling a full menu of ticket products, including, but not limited to, season ticket packages, group tickets and nightly suite options.

Minimum Requirements:

  • Excellent communication skills, both written and verbal.
  • Strong work ethic and drive to excel.
  • Highly motivated individuals with a strong desire to build a career in ticket sales.
  • 2+ years of outstanding performance in commission-based telemarketing or sales position.
  • Maintain computerized records of all touch points with clients and prospects with our CRM system.
  • Commitment to work as long and hard as necessary to achieve personal and company goals, including game nights and outside events.
  • College degree preferred.

This is a full time position that is salaried plus commission and we offer an outstanding benefit program.

EOE


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Delaware 87ers (Wilmington, DE)

POSITION OVERVIEW:
• The Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The AE will sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences. The AE will also sell new group accounts to decision makers within businesses and non-profit organizations

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.
• Performing other duties and responsibilities as assigned (i.e. contract fulfillment).

IDEAL CANDIDATE:
• Experienced in sports team sales, general business sales, or sports management is preferred.
• Previous experience in face-to-face and telemarketing sales is ideal.
 


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Sales, Service, & Marketing: Ticket Sales
Entry Level Account Executive - Fort Wayne Mad Ants (Fort Wayne, IN)

Entry Level Account Executive – Fort Wayne Mad Ants

POSITION OVERVIEW

Candidate will be responsible for the sale of group tickets, season tickets, and corporate sponsorships.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Generate new season ticket sales
• Identify prospects for group sales opportunities including the creation of new opportunities with current clients
• Develop, maintain, generate, and increase corporate partnerships
• Build and foster beneficial relationships with existing and new clients to provide repeat business
• Make cold calls and set up outside meetings
• Maintain detailed records of all client and prospect interaction
• Meet or exceed weekly, monthly and yearly sales goals
• Provide excellent customer service
• Work all regular season games and events, including evenings, weekends and holidays as needed
• Perform other duties as assigned

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
• Hold a bachelor’s degree
• Have the ability to work as a team player
• Be aggressive, competitive, professional, mature, and self-starting
• Have strong writing skills
• Possess strong communication, interpersonal and organizational skills
• Have experience working for a team, athletic department, or live events (recommended)

Note: When you apply for this job online, you will be required to answer the following questions:
1. Are you willing and able to work non-traditional hours?


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Sales, Service, & Marketing: Ticket Sales Management
Sales Manager - Idaho Stampede (Boise, ID)

JOB DESCRIPTION
Title: Sales Manager
Reports to: President and General Manager
FLSA Status: Exempt
Employment Status: Full-time

Position Summary: 
The Idaho Stampede, Boise-based NBA Development League franchise, has an immediate need for an experienced and results-driven Sales Manager. This long-standing, winning organization is a hybrid affiliation with the NBA’s Portland Trail Blazers. As a key position in the company, the Sales Manager will work directly under the Team President and must meet personal sales goals while directing & managing the Account Executive sales efforts. The ideal candidate is highly networked, self-motivated to achieve personal and professional goals, demonstrates exceptional leadership capabilities, and is skilled at managing people to achieve results. This high level position within the organization will be groomed by Team President to learn all aspects of running a NBA Development League franchise and be able to assume leadership when Team President is unavailable.   

Duties and Responsibilities:
• Directly sells new and existing season tickets, new and existing sponsorships and all other ticket revenue products including but not limited to: suites, mini-plans, and group.
• Develops relationships with new customers, diversifies the franchise’s customer-base, produces, and increases sales revenue.  Must meet or exceed budgeted sales goals.
• Maintains ongoing relationships with existing customers, and secures repeat business and growth by recognizing and fulfilling value-add opportunities.
• Works closely with the Team President to spearhead and supervise sales campaigns, and tailor to meet market needs for season tickets, mini-plans, luxury & game day suites, loges, and group tickets.
• Plans and directs hiring, training, and performance feedback and reviews for the Account Executive staff and oversees their daily activities.
• Measures the effectiveness of sales activities and provides recommendations to Team President.
• Looks for continuous improvement opportunities, offers ideas and recommendations, and appropriately communicates and implements decisions with the sales team.
• Assists in the development of sales promotions and works with the Public Relations department to organize, create, market, and sell special events and properties (i.e., Youth-Coaches Clinics and ancillary programs surrounding those programs).
• Solicits customer feedback and uses the information to improve the efficiency and effectiveness of responding to customer needs.  Provides exceptional customer service and resolves customer issues within guidelines.
• Assists with sponsor fulfillment activation while assisting in the creation of marketing solutions for all sponsors.
• Assists with community programs.  (i.e. school visits)
• Oversees seat inventory process and ticketing.
• Ensures compliance with documented company and departmental policies.
• Prepares various documentation, reports, and data for the purpose of soliciting new business, updating the existing customer-base, and tracking outside sales activities.
• Researches successful revenue generation ideas from other teams/sports, and appropriately implements within the Franchise.
• Works with the President and General Manager to develop marketing plans and sales calendars, and provides back-up support and leadership as needed.

Game Day Responsibilities:
• Coordinates and manages all sales efforts during game.
• Effectively handles customer issues.
• Oversees will-call office staff on game day.
• Helps when and where needed during game time.
• Provides oversight and feedback regarding delegated responsibilities.
• Assists with setup and breakdown of arena assets.

Qualifications and Attributes:
• Bachelor’s degree in Business, Sales, or a related field; sports emphasis desired.
• Minimum of five years inside and outside sales experience, preferably in a related sports environment.
• A solid track record of increasing sales through executing effective sales techniques.
• Strong people management abilities; effective team development skills; sales team time management skills.
• A history of building a collaborative team; takes initiative to inform others and close the loop.
• Experience developing and executing sales and marketing strategies, programs, processes, and systems.
• Ability to translate creative ideas and solutions into actionable objectives, execute against objectives, and develop a process that others can follow.
• Good listener with the ability to communicate information, ideas, and solutions verbally and in writing so others will understand.
• Customer-focused, solution focused, and adaptable to customer needs within specified guidelines.
• Takes initiative, self-directed with strong self-confidence.  “Can do attitude.”
• Ability to manage own time, self-starter, self-directed and well organized.
• Works with integrity and ethical business practices.
• Flexible and ready to work non-traditional hours in a non-traditional setting.
• Ability to work in a changing and often stressful environment.
• Not afraid to ask questions – seeks help and information when needed.
• Action oriented; results focused.
• Highly motivated to achieve personal and professional goals.
• Strong desire to succeed, professional demeanor, and passion for the sports industry.
• Working knowledge of Microsoft Office and contact management software (i.e., Word, Excel, PowerPoint, Outlook, CS3/Photoshop and ACT!).

Compensation:
Base salary DOE, plus commission; medical insurance after ninety (90) day trial period; ten (10) earned paid vacation after full year of service and six (6) paid holidays.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have sales management experience?
2. Do you have sales experience in the world of sports?
3. Are you willing to relocate at your own expense?


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Idaho Stampede (Boise, ID)

Position Summary:
The Idaho Stampede, a Boise-based NBA D-League Franchise, has an immediate need for an experienced, results-driven Account Executive committed to achieving sales excellence. Account Executives are responsible for prospecting and selling all types of revenue packages to corporations and the general public. In addition, this role provides game-day support to ensure the franchise runs efficiently. The ideal candidate has a passion for sports and a strong desire for progression in the industry. This individual must be self-motivated to achieve sales goals, results-driven, and customer-focused with superior communication skills and unwavering work ethic.

Duties and Responsibilities:
• Sells all types of revenue packages including season tickets, mini-packs, groups, suites, and corporate sponsorships to achieve targeted sales goals, continually striving to exceed expectations.
• Prospects and conducts cold calls to area companies and organizations to sell complete portfolio of products. Must be comfortable prospecting and cold calling by phone and in person.
• Provides superior customer service to clients, existing ticket holders, prospects, and single game customers.
• Handles standard customer service issues.
• Manages sales efforts at public gatherings and events.
• Assists Vice President of Sales on all projects as requested.
• Fulfills game-day responsibilities and basic office duties as assigned.

Game Day Responsibilities:
• Assists with on-court promotions, arena set-up and breakdown, entertainment acts, game presentation, giveaways, merchandising booth, and program sales among other things as needed.
• Assists on game day projects as directed.

Qualifications & Attributes:
• Bachelor's degree or equivalent training and experience.
• Minimum of one-year sales experience in professional sports; ticket sales experience is preferred.
• Exceptional work ethic, strong desire to succeed, professional demeanor, and a passion for the sports industry.
• Effectual time-management and organizational skills. Ability to manage schedule to achieve daily and weekly goals for calls, appointments, and sales.
• Flexible and ready to work non-traditional hours in non-traditional settings.
• Ability to work in a changing and often stressful environment.
• Demonstrated ability to work in a team environment.
• Ability to effectively handle multiple ticket sales projects, and to produce positive results with every project.
• Strong written and verbal communication and presentation skills.
• Creative approach to problem solving.
• Takes initiative, self-directed with strong self-confidence. ‘Can do Attitude’
• Works with integrity and ethical business practices.
• Not afraid to ask questions – seeks help and information when needed.
• Highly motivated to achieve personal and professional goals.
• Working knowledge of Microsoft Office applications (i.e., Word, Excel, PowerPoint, and Outlook) and contact management software (i.e., ACT!).

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have ticket sales experience?
2. Are you willing to relocate at your own expense?


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Sales, Service, & Marketing: Ticket Sales
Consumer Sales Executive - Indiana Pacers (Indianapolis, IN)

 

DO YOU WANT TO BE THE BEST?


On the court, think of the accomplishments so far: A 16-1 start, an NBA-best record, two All-Stars in Paul George and Roy Hibbert, and a trade deadline deal resulting in Evan Turner joining the team. Meanwhile, attendance has risen by nearly 3,000 fans per game and we’re approaching 25 sell-outs this year. Bankers Life Fieldhouse has become the place to be.


Off the court, we’re look for future all-stars that are looking to get drafted and start their professional career. We are hiring in our tickets sales department right now. If you want to be the best and be a part of something special that is on the rise, the Pacers are the team for you.


TRAIN LIKE A CHAMPION


Whether you’re an All-Star on the court or working on our ticket sales staff, the Pacers believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar!


You’ll be coached by a leadership team that has a combined 30+ years of sports sales and management experience. They’ll be your Coaching Staff that is on the ground with you on sales calls and meetings as well as providing dedicated individual and team training sessions. Additionally, you’ll have support from an experienced and accomplished senior leadership team including one SportsBusiness Journal Forty Under 40 Award Winner and another architect of the longest sellout streak in professional sports history.


THE GAMEPLAN


This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Pacers prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-arena events along with all of our 40+ home games. We don’t expect you already understand how to sell ticket packages. We’ll provide you with first class training and support to help you be successful.


MAIN DUTIES


1. Make phone calls to qualified prospects with a focus on generating full season and partial season ticket sales for the Pacers
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 40+ home games
4. Other duties as assigned


ROLE PLAYERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!


We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are coachable, detail oriented, and who have the will to be the absolute best. Are you ready to be our next All-Star?


Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.


Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.


Note: This is a seasonal position that works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.
 


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Sales, Service, & Marketing: Ticket Sales
Sales Representative - Knicks D'League Franchise (White Plains, NY)

The Sales Representative will establish qualified leads in order to initiate and close sales for Season Subscribers, Partial Plans, Group Tickets, and Marketing Partnerships. In addition, Sales Representative will respond to customer service inquiries and issues in order to succesfully maximize revenue potential for the D-League franchise.

 

Qualifcations:

The ideal candidate must have good organizational skills, follow up skills and phone manner. Must be able to optimize business relationships as well as be able to network within local business area to acquire new business. Good communication and presentation skills a must.
 


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Los Angeles Sparks (Los Angeles, CA)

Summary
Generate revenue for the Los Angeles Sparks’ organization by selling season tickets, partial plans and group tickets to companies, organizations and individuals.

Duties and Responsibilities
• Sell a full menu of ticket products including, but not limited to full and partial season ticket packages, group tickets and hospitality packages
• Make cold calls from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking and effective research
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting and events
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Effectively follow up with customers and prospective customers in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
• Contact past customers in order to generate new ticket sales
• Effectively handle incoming sales calls from prospective customers for all ticket sales products
• Meet or exceed assigned sales goals for all ticket products
• Work events and games as assigned to support ticket sales efforts and promotional initiatives
• Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps

Qualifications
• Bachelor’s degree required
• Minimum two years prior sales experience with proven sales results and ability to build strong relationships required
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills
• Ability to prioritize and manage multiple tasks/projects
• Ability to work independently without supervision, be self-directed and demonstrate initiative
• Ability to take direction without follow up
• Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary
• Proficient in Ticketmaster, Archtics, Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.  Familiar with Outbox a plus.
 


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Sales, Service, & Marketing: Sponsorship Services/Activation
Director, Partnership Activation - Los Angeles Sparks (Los Angeles, CA)

Summary
Retain and grow revenue for the Los Angeles Sparks’ organization by cultivating positive business relationships with corporate partners while executing upon the sponsorship strategy

Duties and Responsibilities
• Manage day-to-day operations of entire sponsorship activation process. Responsibilities will include the following:
- Develop relationships with key sponsorship contacts to understand the business of each partner in a way that allows the organization to anticipate partners’ needs and respond in a timely fashion
- Oversight of all major contractual deliverables (i.e. community programs, digital, retail, in-game, etc.) to ensure client expectations are exceeded
- Develop and grow current clients along with identifying new business opportunities
- Organize and execute all corporate partner hospitality needs including ticket banks, special partner events, and budget management
- Resolve all client issues in an efficient manner, informing department head of any problems that may arise
- Create detailed progress reports for team senior management 
• Renew and upsell all corporate partners in order to exceed revenue goals
• Collaborate with corporate sales team in finalizing agreements with new partners to ensure a smooth transition to the service aspect of the relationship
• Oversee all sponsorship measurement research and ROI projects intended to justify partner investment levels
• Proactively integrate with other departments, with a particular focus on ticket sales and community relations, to develop and execute programs that drive revenue, increase exposure for the team and meet partner objectives
• Conduct cross-functional brainstorming sessions to generate new creative ideas, as necessary
• Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable
• Other duties as assigned

Qualifications
• Bachelor’s degree required with a business, sport management, or communication background preferred
• Minimum of 4-5 years of experience in managing all aspects of sponsorship activation
• Excellent business writing and verbal skills with a specific focus on communications skills
• Ability to creatively solve complex business problems
• Strong organizational and  time management skills; attention to detail required
• Strong intellectual curiosity for discovering sponsorship best practices
• Proficient to advanced computer skills in Microsoft Office including Word, Excel, and Outlook and PowerPoint
 


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Sales, Service, & Marketing: Ticket Operations
Manager, Ticket Operations - Los Angeles Sparks (Los Angeles, CA)

Summary
The Manager of Ticket Operations will be responsible for the oversight, management and accountability of the ticket operations for the Los Angeles Sparks and all functions pertaining to the operation of the STAPLES Center box office. Candidate must be detail-oriented, motivated and organized with the ability to efficiently manage ticket operations, including the fulfillment of ticket orders and requests, management of the ticket sales system, operation of the box office, the monitoring of and processing of reports, and the application of payments. In addition, this person will manage the box office staff on game day, as well during other special events.

Duties and Responsibilities
• Manage all aspects of ticket operations department including the box office and day of game ticket operations
• Process all ticket orders: season tickets, groups and individual game tickets
• Oversee all ticket office functions: sales, staffing, cash handling, deposits, etc.
• Become competent with ticket system; build game schedule on system, build ticket accounts, prepare reports, and manage cash payments
• Works in conjunction with Sales, Sponsorship, Community Relations, Basketball Operations, and Media Relations departments for all internal ticket allotment and allocation
• Develop and maintain files and reports on each event that consists of ticket sales, group sales, comp tickets and overall event audits
• Will develop a ticket operations business plan
• Prepare routine ticketing reports (i.e., walk up ticket sales, drop count reports, turnstile reports, group sales reports, season ticket reports, WNBA post game reports, etc.)
• Reconcile daily cash and credit card sales
• Manage and control budgeted revenues and expenses for areas of responsibility.
• Issue and track all complimentary ticket requests, coupons, vouchers and special promotions opportunities
• Interact and provide customers with answers to questions and resolve ticketing issues
• Assist in resolving any ticket related concerns
• Train, orient, manage and lead box office game day staff and interns on how to service ticket accounts along with providing unsurpassed customer service to all fans
• Act as liaison with ticket vendors to keep them properly informed about events, ticket sales and ticket operations
• Develop relationships with ticket printing companies
• Order all ticket stock
• Must be able to work days, evenings, weekends and holidays as scheduled.

 Qualifications
• Bachelor’s degree and 3+ years of ticket operations experience required
• Extensive experience with Ticketmaster and Archtics. Working knowledge of AXS and Outbox, a plus.
• Excellent interpersonal and communication skills
• Willingness to learn in a fast paced environment
• Ability to work flexible hours, including but not limited to evenings, weekends and holidays
• Strong computer proficiency including experience with excel and other database management systems

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: I have working knowledge of the Ticketmaster Archtics system. If YES, please


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Sales, Service, & Marketing: Promotions
Phoenix Suns/Mercury Street Team - Marketing Department (Phoenix, AZ)

Job Purpose:This is a part-time seasonal position within the Phoenix Suns Marketing Department. Members of the Street Team will be fun, energetic, enthusiastic and committed to promoting the Phoenix Suns and Phoenix Mercury.

Primary (Essential) Duties:
• Work both on and off-site events (i.e. home games, special events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Phoenix Suns / Mercury
• Responsible for installation set-up, operation and teardown of all interactive elements and the Phoenix Suns / Mercury Mobile Marketing vehicle at scheduled events
• Responsible for all operational needs and activation of the following elements while at events representing the Phoenix Suns / Mercury - handout premium items, facilitate on-site promotions, interact with fans and communicate general information
• Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
• Assist with organization and maintenance of the mobile unit
• Assist Marketing Department in researching new events for appearances
• Responsible for fan engagement and data cultivation at each event
• Responsible for completing post-event wrap-up forms after every event
• Assist with other tasks on an as-needed basis

Knowledge,Skills and/or Abilities:
• Passionate about the Phoenix Suns/Mercury and the game of basketball
• Organized with the ability to multi-task and problem solve in a fast paced work environment
• Hard working, detail oriented and results driven
• Strong leadership skills with the ability to be a team player and enjoy working in a team environment
• Excellent interpersonal skills
• Customer-service oriented
Experience/Education Requirements:
• Previous marketing/promotional/event/street team experience preferred
• Minimum 18 years of age
• Possess a valid Arizona driver’s license and a good driving record

Working Conditions and Physical Demands:
• Flexible schedule – Must be able to work most home games, nights/weekends and holidays as required
• Requires prolonged standing; ability to lift and carry up to 25 pounds
• Must be able to work in outdoor conditions

No guaranteed number of hours per week, scheduling is on an as needed event/game basis. The opportunity is expected to last up to one year. 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you're qualified to be a part of our Street Team?
2. Are you at least 18 years of age?
3. Please list your daily availability.


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Sales, Service, & Marketing: Market Research
Business Analyst - Memphis Grizzlies (Memphis, TN)

Position Purpose


The Business Analyst will assist in all aspects of the corporate partnership sales, servicing, and evaluation process for the Memphis Grizzlies and FedExForum, focused on research and analysis of client’s positioning, objectives, and results delivery.  This individual should possess analytical skills, including knowledge of research methods, experience with data collection and analysis, and a willingness to learn the intricacies of brand management and positioning.  The Analyst will work closely with other members of the Corporate Partnership team to research key prospects, provide background information for potential clients and evaluate efficacy of all sponsorship programs.  By focusing on the client’s existing and desired future brand positioning, the candidate will contribute to the creation of high value proposals that are customized, relevant, integrated, and flexible.  In addition, the Analyst will utilize a variety of methods to assess the ways in which the benefits provided are helping the client meet their own marketing objectives.  The Analyst will also have the opportunity to provide direct assistance in the sales process as well as the servicing of corporate partners throughout the contracted term.

 

Essential Duties & Responsibilities

 

  • Assist in the sales, servicing and evaluation process as part of the corporate partnership team

  • Identify appropriate prospects within assigned business categories, research all relevant information regarding the potential client, and assess effectiveness of sponsorship programs

  • Understand the potential client’s brand attributes and positioning in order to help construct creative, customized and comprehensive proposals that serve a potential partner’s marketing objectives and make a compelling value proposition

  • Manage the assessment process, including oversight of market research, data collection and analysis, and meaningful reporting

  • Serve as a secondary point of contact for prospective and existing partners

  • Act as host to visiting sponsors and partners at a variety of events

  • Other duties as assigned

 

Required Skills, Experience & Abilities

 

  • Bachelor’s degree, preferably in business, marketing or related field

  • At least 2 years of work experience performing research/analysis, preferably with a  focus on advertising/marketing within the sports or entertainment industries

  • Demonstrated organizational and logistics management capabilities

  • Experience using MS Office software, graphic design software (i.e., Photoshop) experience a plus

  • Knowledge of current market research methods and ability to condense findings in assessment reports

  • Ability to quickly learn brand management and marketing/advertising tactics

  • The capacity to multi-task in a fast-paced environment and willingness to travel

  • Excellent communication, writing, and customer service skills

  • Tremendous teamwork and collaborative spirit coupled with the ability to work independently

  • An endlessly positive attitude, enthusiastic mindset, and self-starter mentality

     


Note: This position was originally posted on the Memphis Grizzlies employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Memphis Grizzlies employment site.

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Sales, Service, & Marketing: Client Relations/Customer Service
Coordinator, Corporate Partnerships (Activation Position) - Memphis Grizzlies (Memphis, TN)

Position Purpose


The Coordinator, Corporate Partnerships will assist in all aspects of the corporate partnership sales, servicing, and evaluation process for the Memphis Grizzlies and FedExForum, focused on servicing, activation and internal and external reporting.  This individual should possess strong client relations skills, event and logistics planning abilities, and the ability to manage multiple accounts simultaneously.  The Coordinator, Corporate Partnerships will work closely with other members of the Corporate Partnership team to ensure smooth and seamless delivery of contracted benefits, anticipation of client needs and desires, and accurate record-keeping throughout all interactions.  In addition, the Coordinator will play a crucial role in the renewal process.  Additional responsibilities will include direct assistance in the sales and research / assessment processes for corporate partners throughout the contracted term.

 

Essential Duties & Responsibilities

 

  • Assist in the sales, servicing and evaluation process as part of the corporate partnership team

  • Focus on servicing clients, activation and implementation of partnership promotions, and accurate internal & external reporting and documentation

  • Ensure the smooth and seamless delivery of contracted benefits, anticipating client needs

  • Assist in the sales process (especially for renewals) and in the research / assessment process

  • Serve as a primary point of contact for existing partners

  • Act as host to visiting sponsors and partners at a variety of events

  • Organization and proper archiving of legal documentation and with financial reporting

  • Maintain office organization and other administrative duties as assigned

  • Other duties as assigned

 

Required Skills, Experience & Abilities

 

  • Bachelor’s degree in marketing, event management or related field and/or relevant work experience preferably in the sports, events and/or hospitality industries

  • At least 2 years of work experience in client relations with proven track record providing excellent customer service and/or event planning and execution

  • Demonstrated organizational and logistics management capabilities

  • Experience using CRM and MS Office software, graphic design software (i.e., Photoshop) experience a plus

  • The capacity to multi-task in a fast-paced environment and willingness to travel

  • Excellent communication, writing, and customer service skills

  • Tremendous teamwork and collaborative spirit coupled with the ability to work independently

  • An endlessly positive attitude, enthusiastic mindset, and self-starter mentality

 


Note: This position was originally posted on the Memphis Grizzlies employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Memphis Grizzlies employment site.

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Sales, Service, & Marketing: Corporate Sponsorship Sales
Sr. Manager, Corporate Partnerships (Sales Position) - Memphis Grizzlies (Memphis, TN)

Position Purpose


The Sr. Manager, Corporate Partnerships will be responsible for generating revenue through the sale of corporate partnerships for the Memphis Grizzlies and FedExForum, including but not limited to sponsorship packages, in-arena advertising and hospitality, and media entitlements.  This individual should possess high level sales experience and a proven track record in the sports, media, and/or events industry.  The Sr. Manager, Corporate Partnerships will work closely with other members of the Corporate Partnership team to identify key prospects, build a pipeline, and meet sales goals under tight deadlines.  By focusing on the client’s marketing objectives, the candidate will create high value proposals that are customized, relevant, integrated, and flexible, and serve to change the behaviors and perceptions of the client’s target markets leading to brand awareness, loyalty, and advocacy.  Additional responsibilities will include the servicing of corporate partners throughout contracted term as well as the evaluation of sponsorship efficacy.

 

Essential Duties & Responsibilities

 

  • Sell corporate partnerships for the Memphis Grizzlies and FedExForum, including but not limited to sponsorship packages, in-arena advertising and hospitality, and media entitlements

  • Manage all phases of the sales process (identification, contact, pitch, negotiation, execution, servicing and renewal) as a team leader

  • Identify appropriate prospects within assigned business categories and maintain sales pipeline

  • Construct creative, customized and comprehensive proposals that deliver on a potential partner’s marketing objectives and make a compelling value proposition

  • Serve as a primary point of contact for prospective and existing partners

  • Act as host to visiting sponsors and partners at a variety of events

  • Maintain office organization and other administrative duties as assigned

  • Other duties as assigned

 

Required Skills, Experience & Abilities

 

  • Bachelor’s degree or significant work experience preferably in the sports, media and/or events industries

  • At least 5 years of experience with proven track record creating, selling, and delivering unique, tailored corporate partnership packages

  • Demonstrated organizational and logistics management capabilities

  • Experience using CRM and MS Office software, graphic design software (i.e., Photoshop) experience a plus

  • The capacity to multi-task in a fast-paced environment and willingness to travel

  • Excellent communication, writing, and customer service skills

  • Tremendous teamwork and collaborative spirit coupled with the ability to work independently

  • An endlessly positive attitude, enthusiastic mindset, and self-starter mentality

     


Note: This position was originally posted on the Memphis Grizzlies employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Memphis Grizzlies employment site.

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Sales, Service, & Marketing: Internet Marketing
Social Media and E-Mail Marketing Coordinator - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking a creative and qualified individual to support the Digital and Database Marketing department, with a focus on the day-to-day content for the Memphis Grizzlies and FedExForum social media and e-mail marketing platforms with the goal of cultivating fan interaction, engagement and discussion around the Memphis Grizzlies and FedExForum brands.

 

Essential Duties & Responsibilities

 

  • Work with Senior Director of Digital and Database Marketing to enhance team social strategy.

  • Maintain and enhance brand voices for both the Memphis Grizzlies and FedExForum across social media platforms

  • Create and manage sponsored pages and posts, including social contests, sweepstakes and promotions content across social media platforms including, but not limited to Twitter, Facebook, Google+, Instagram, Vine, LinkedIn, Tumblr, Reddit, Storify and Pinterest

  • Maintain consistent communication practices across all social media platforms

  •  Attend and document various Memphis Grizzlies and FedExForum events to create content for related social platforms.

  • Maintain social media and e-mail marketing production and editorial calendars

  • Monitor and track discussion topics related to the Memphis Grizzlies basketball and professional sports across all social media platforms

  • Provide analytics to communicate fan engagement and activity to both internal and external clients through daily, weekly and monthly reports in order to help track success and areas of improvement for all social initiatives

  • Identify opportunities for emerging social platforms, trends and potential new vendor relationships that can add value to social presence

  • Manage and monitor all social media channels for fan commenting, spam and content issues

  • Share community feedback, respond appropriately and identify potential issues

  • Assist with execution of social media advertising campaigns to drive team and event support

  • Assist with Grizzlies e-mail newsletters content development and execution

  • Manage content updates on the Memphis Grizzlies and FedExForum mobile apps.

  • Assist in scheduling mobile SMS text alerts

  • Assist with general Grizzlies Digital and Database Marketing needs including, but not limited to, proofreading and managing department e-mail box

  • Additional duties may be assigned as needed

 

Required Skills, Experience & Abilities

 

  • Bachelor’s Degree in Sports Management, Communications, Journalism or related and appropriate majors

  • Must have at least 1 - 2 years experience working in a digital media role with a brand

  • Must possess superior written and verbal skills, editorial judgment and knowledge of digital culture

  • Detail-oriented and strong organization and project management skills

  • Thorough understanding (in a business capacity) of social platforms including, but not limited to Twitter, Facebook, Google+, Instagram, Vine, LinkedIn, Tumblr, Reddit, Storify and Pinterest.

  • Strong knowledge of and passion for social media and NBA basketball

  • Ability to handle multiple projects simultaneously

  • Must possess basic photo, audio and video editing skills

  • Actively follow new technology trends and apply to Grizzlies digital strategy where appropriate

  • Strong attention to detail and outstanding organizational skills

  • Ability to work in a fast-paced environment while maintaining high standards in all work.

  • Excellent computer skills, including Microsoft Office required

  • Must possess proficiency in basic HTML, CSS, Adobe Photoshop or Fireworks and basic video/audio editing

  • Must be willing and able to work non-traditional hours in non-traditional settings (nights and weekends as required)

  • Experience with Invisionboard, Hootsuite, Radian6 and/or Mass Relevance, a strong plus

 

 


Note: This position was originally posted on the Memphis Grizzlies employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Memphis Grizzlies employment site.

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Sales, Service, & Marketing: Database Marketing/Analytics
Coordinator, Business Strategy- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Create and deliver direct marketing communications including email, recorded voice, traditional mail and text messaging. Responsible for lead generation ensuring the standardization and accuracy in which data is collected and stored. Manage opt-in lists, including the creation and maintenance of forms and splash pages. Work with various departments with regard to the e-communication needs. This includes the development of SOP for message creation and delivery. Assist the department on research projects. Take an active role in ensuring legal compliance and correct usage of the database. Bachelor's Degree in Marketing preferred. Ability to utilize html/html editor for the purpose of creating email campaigns and hypersites. Experience with Dreamweaver and Adobe Photoshop a plus. Comfort with new technology as it relates to marketing. Strong Microsoft Excel skills. Srong math/analytics and problem solving skills preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP




 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience with a html/html editor?
2. (Yes/No) Have you ever created a splash page?


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Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Overview of the Position

Overview of the Job: To sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?
2. (Yes/No)Can you work on nights, weekends and holidays?


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Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales -Full-Time - Miami HEAT (Miami, FL)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least two years of sales experience?
2. (Yes/No) Are you fluent in both English and Spanish?


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Sales, Service, & Marketing: Mascot
Mascot Coordinator - Milwaukee Bucks (Milwaukee, WI)

 Job Summary

The Milwaukee Bucks are currently seeking a candidate to fill the position of Mascot Coordinator. This person is a world-class performer and ambassador for the Milwaukee Bucks in-arena and out in the community.

 Job Description

I. Bango
• Oversee all aspects of the Milwaukee Bucks mascot program including all variations of the character (Air Bango’s, etc…)
• Perform as Bango at ALL Bucks home games, select community and Bucks events, domestic and international events.
• Actively contribute to the goals of the Game Entertainment / Events department and the organization to promote the Milwaukee Bucks throughout the community from branding, ticket sales, corporate sales, community relations and publicity standpoint.
• Represent the Milwaukee Bucks and Bango in a professional and appropriate manner at all times, inside and outside the suit.
• Create new entertainment and sustain past successes for use at performances, including on-court skits/dances/stunts, pre-taped videos, in-stands interaction and improvisation, and off-site event entertainment.
• Develop and direct a revenue program for the Bango brand. 
• Purchase, manage, and maintain ALL Bango assets including: costumes, outfits, props, vehicles, and other items used by Bango.
• Work with Director of Game / Event Presentation to create and implement an in-game repertoire and schedule for all home games and special events.
• Schedule and oversee rehearsals, workouts, practice sessions, and any other extra-curricular activities pertaining to the Bango program. Maintain skills and physical fitness through participation in such activities.
• Maintain a budget for Bango spending, providing all necessary documents and purchases to Accounting Department. Work with Supervisor when necessary and as directed.
• Attend Annual NBA Mascot conference, as well as other workshops and events with Director’s approval.
• Collaborate with individuals throughout the Milwaukee Bucks organization to develop new ideas and projects, utilizing the Bango program to further success other departments as well as own program.
• Assist in maintaining Bango website and other social media outlets including: Facebook, Twitter, Instagram. Respond to fan mail, emails and other requests directed to Bango.
• Regularly attend and contribute to Department meetings, providing creative input, ideas, brainstorming, and upcoming ventures.

II. Rim Rockers – Official Acrobatic Dunk Team of the Milwaukee Bucks
• Hire and manage the most qualified Rim Rockers, utilizing professional auditions, video submission, and/or interviews.
• Choreograph, supervise and schedule all Rim Rocker practices and appearances in-arena and out in the community
• Oversee all marketing promotion of the dunk team including: website, social media, etc…


Job Qualifications
• 3 years of PROFESSIONAL or COLLEGIATE mascot experience required.
• College degree preferred or equivalent experience.
• Gymnastics, dance, and acrobatic dunking experience strongly recommended.
• Other skills (juggling, uni-cycling, tumbling, belaying, dancing, stilt-walking, etc...) could be considered a bonus.
• Stunt skills or training a plus.
• Ability to excite, motivate, and entertain a crowd. Great sense of humor a must.
• Ability to relate and respond to various personalities and actions, especially children.
• Must possess extraordinary level of creativity, energy and spontaneity.
• Must be of good moral character and successfully complete all pre-employment screening.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong written and verbal communication skills with an emphasis on business writing skills.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to work collaboratively with others whom you have no direct authority over
• Strong teamwork and team synergy skills required
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships
• Availability and willingness to work extended hours, including nights and weekends and accommodate occasional flexible scheduling (be on-call as necessary)
• Strong knowledge of the NBA and the Milwaukee Bucks

 

Physical & Mental Requirements
• While performing the duties of the job, the employee is regularly required to stand, sit, walk, use handle or feel, reach stoop, kneel, crouch or crawl, talk and hear.
• Extreme athletic fitness and ability level required.
• Must be able to withstand and perform within extreme heat conditions, restrictive outfits, and impaired vision.
• Ability to perform on feet in mentioned conditions for at least three hours at a time.
• Must be able to run up and down stairs several times during a game.
• Nature of the position requires unlimited physical mobility and the ability to lift a minimum of 50 pounds

In order to be considered you must submit a resume and cover letter explaining why you are interested in this position. Final selection will be determined through a thorough audition, interview session, and a screening process at the Milwaukee Bucks executive offices.

Applicants must successfully pass a background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have any mascot performance experience at the college, minor-league or professional level?


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Sales, Service, & Marketing: Ticket Sales
Group Account Executive - Milwaukee Bucks, Inc. (Milwaukee, WI)

Position Description:
The Group Account Executive Role will report to the Director of Group Sales and will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.

Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.

Major Responsibilities:
• Make sales from category lists to area organizations and follow-up as necessary
• Meet or exceed annual sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
• Build strong relationships and gain a deeper level of knowledge about each customer
• Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
• Attend team and community events for purpose of maximizing sales opportunities
• Proactively create opportunities for new business with existing customers
• Additional responsibilities as assigned by the Director of Group Sales

Qualifications:
• Demonstrates a positive and personable attitude
• Highly motivated with a desire to be successful
• Ability to work well as part of a team towards achieving department and company goals
• Strong organizational and time-management skills
• Excellent oral and written communication as well as customer service and problem solving skills
• The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
• Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences both game days and non-game days
• Must be available to work flexible hours including nights, weekends and holidays
• Polished presentation skills with the ability to confidently react to situations in a timely and professional manner

Education and Experience:
• A minimum of two years of successful sales experience, preferably sports sales experience
• Four-year college degree
• Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2 years of successful sales experience?


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Sales, Service, & Marketing: Ticket Sales
Account Sales Executive - Milwaukee Bucks, Inc. (Milwaukee, WI)

Position Description:
The Account Sales Executive will report to the Senior Director of Ticket Sales and be responsible for maximizing revenue with a focused approach on selling various seating options and programs. This role will be responsible for selling Full season Memberships, partial plans and group packages via phone calls, face to face appointments, in-arena meetings and special events. Key traits that are important for candidates to exhibit are the ability to prospect, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team.

Core Responsibilities:
• Maintain full menu working knowledge of all season ticket plan, group and suite products to sell when applicable
• Sell Full Season Memberships, Partial Plans, Group Tickets and any other Ticket products available with a primary focus on selling Full Season plans
• Manage sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
• Achieve and exceed weekly, monthly and annual sales goals established by management
• Meet/discover new prospects by scheduling, coordinating and conducting client meetings via phone, in-person appointments and networking events
• Proactively create opportunities for new business with existing customers within your portfolio of business
• Work all homes games and various events throughout the off-season
• Provide superior customer service to existing and prospective clients
• Demonstrate a commitment to achieving department and organizational goals along with a genuine desire to be a team player
• Work closely with all internal departments for cross-promotional initiatives
• Any other duties as assigned by management

Qualifications:
• High proficiency in both written and verbal communications (public speaking and presentation)
• Excellent relationship building and interpersonal skills
• Assertive, persistent and results-oriented approach
• Strong time-management organization and analytical skills
• Strong work ethic with high personal accountability, business ethics and morals
• Ability to independently take action beyond what is called for
• Ability to generate imaginative solutions to business opportunities
• Ability to be flexible, prioritize and manage multiple tasks/projects
• Able to work flexible hours based on changing priorities including evenings, weekends and holidays
• Ability to work well under pressure
• Ability to coordinate multiple events and exceed customers’ expectations
• Proficient in Microsoft Office applications
• Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred

Education and Experience:
• Bachelor’s Degree required
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 2 years of ticket related sales?
2. Do you have a minimum of 1 years of premium sales experience?


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Sales, Service, & Marketing: Ticket Sales
Sales Associate - Milwaukee Bucks, Inc. (Milwaukee, WI)

Position Description:
The Milwaukee Bucks are seeking a positive, passionate individual that is committed to becoming a leader in the sports sales industry. This individual will go through a 10-12 month development program and will be responsible for selling season tickets, mini plans and groups primarily via phone but also through face to face meetings, in-arena tours and out of office appointments. Core to this role is the ability to prospect, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. This role will have a heavy focus on outbound sales over the phone

Core Responsibilities:
• Generate new sales by scheduling, coordinating and conducting client meetings
• Conduct a heavy face-to-face appointment campaign to meet with new clients
• Manage sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
• Ability to network and prospect with and sell to high level business executives and leaders
• Participate in professional networking events
• Provide superior customer service to existing and prospective clients
• Develop an individual sales plan to sell full season product over an extended period of time
• Meet or exceed annual sales goals
• Work a majority of the Milwaukee Bucks home games and sales events to drive business and generate new leads
• Work closely with all internal departments for cross-promotional initiatives
• Maintain full menu working knowledge of all season ticket plan, group and suite products to sell when applicable
• Demonstrate a commitment to achieving department and organizational goals along with a genuine desire to be a team player

Qualifications:
• High proficiency in both written and verbal communications (public speaking and presentation)
• Excellent relationship building and interpersonal skills
• Assertive, persistent and results-oriented approach
• Strong time-management organization and analytical skills
• Strong work ethic with high personal accountability, business ethics and morals
• Ability to be flexible, prioritize and manage multiple tasks/projects
• Able to work flexible hours based on changing priorities including evenings, weekends and holidays
• Ability to work well under pressure
• Ability to coordinate multiple events and exceed customers’ expectations
• Proficient in Microsoft Office applications

Education and Experience:
• Bachelor’s Degree required
 

 


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Sales, Service, & Marketing: Ticket Sales Management
Manager of Inside Sales - Minnesota Timberwolves (Minneapolis, MN)

The Minnesota Timberwolves and Lynx are seeking to hire an individual with a passion for sales and enthusiasm for training the next generation of sales representatives. This individual will manage our entire Inside Sales program, providing training, and growth opportunities for all Inside Sales Representatives. The ideal candidate will have strong sales experience, and great supervisory or management experience. This person will have the opportunity to work with all of our sales and service managers to groom exceptional sales representatives for the Timberwolves and Lynx organizations.

COMPANY DESCRIPTION

The MN Timberwolves & Lynx is a professional sports organization supporting a professional NBA team and a professional WNBA team. We are all part of a team that works together, speaking with one voice. We take pride in a culture that embraces a work environment that balances hard work and fun.

Our Mission is to provide the ultimate sports and entertainment experience at exceptional value, with unparalleled customer service, while engaging our community.

Our Vision is to build championship caliber sports franchises with a commitment to long-term profitability. We will establish a winning culture fostering teamwork, passion and fun that positively impacts our community.

Our Values:
* Play Hard
* Play with Passion
* Play Together
* Have Fun
* Be a Pro
* Think Innovatively

JOB DESCRIPTION

Department: Season Memberships
Reports to: Vice President of Ticket Sales & Service
Position Type: Full Time/Exempt/Regular
 

Summary/Objective
The Manager of Inside Sales will report to the Vice President of Ticket Sales and Service.  Position will work closely with the Director of New Membership Sales in the development and execution of strategic and tactical plans to achieve revenue targets, with a focus on growing Timberwolves Membership revenue.  Additionally, this individual will support all other areas of our business, as staff will be tasked with assisting in our group sales efforts, partial plans, and Minnesota Lynx.  Primary responsibilities of the Inside Sales Manager are to recruit, hire, motivate and teach a staff of 8 Inside Sales Associates.  These individuals will act as a feeder system to all of the other departments within the organization, critical due to the expected growth of the franchise over the next few seasons.       

Essential Functions
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Continuously recruit and maintain a pipeline of potential "A+ candidates" whom possess the ability to succeed and are a fit within the culture of our organization.  Work closely with Human Resources to efficiently and effectively fill open positions, with a goal of hiring from your pipeline of candidates.  Partner with Director of New Membership Sales and other leaders within our team to identify potential development opportunities and the candidate(s) best suited for growth. 
2. Create and execute a training plan focused on the development of the Inside Sales Associates. Assume the role of educating Associates on all product offerings, pricing and sales strategies, as well as market trends and industry best practices. Support training efforts with daily/weekly practice and staff evaluation with a goal of being the best trained staff in sports and entertainment.
3. Research and identify potential new revenue opportunities and lead process to create a profitable business plan around each new product and offering.
4. Daily strategy and activity should clearly communicate a success formula for Associates in which Calls=Meetings=Relationships=Results.  Hold Associates accountable to the minimum hustle expectation of points per week through a combination of calls and meetings.  Proficiently use CRM to measure all department activities, potential opportunities and account strategies.
5. Set clearly defined daily, weekly, monthly and annual targets for all staff members, and provide training and guidance toward achieving individual and group goals.
6. Assist in developing the organization’s new sales plan including pricing, process, timelines, value proposition, resource allocation, as well as managing internal and external communication
7. Educate all departments on the integrated success of membership product offerings, pricing and sales strategies, as well as market trends and industry best practices.
8. Work with other department heads to develop strategies and tactics to reach and exceed determined revenue targets including: Full and Partial Memberships, Premium Seating and Group Tickets for the Timberwolves and Lynx sales.
9. Set examples and teach staff on the delivery of exceptional customer service with a goal of exceeding the expectations of each person whom we are in contact.  Strive to continuously enhance the experience for our fans, with a focus on achieving customer loyalty, maximizing relationships and growing our business.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:
1. Strong written and verbal communication skills required.
2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
3. Knowledge of CRM and Archtics is strongly preferred.
4. Able to work flexible hours including nights, weekends and holidays.
5. Ability to work well on a team and independently.
6. Ability to manage specific processes and tasks in the department.

Education
Bachelor’s degree or equivalent experience preferred.

Experience
3+ years of experience working in sales and services environment is preferred. Business experience within sports is preferred.

Supervisory Responsibility
This position does have supervisory responsibility

Work Environment
This job operates in a professional office environment. Office hours are typically 8:00 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work all Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 15 pounds.

Travel
Position may require some travel to meet prospects or ticket members.

EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?


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Sales, Service, & Marketing: Corporate Sponsorship Sales Department Management
Partnership Sales Manager - Minnesota Timberwolves (Minneapolis, MN)

COMPANY DESCRIPTION

The MN Timberwolves & Lynx is a professional sports organization supporting a professional NBA team and a professional WNBA team. We are all part of a team that works together, speaking with one voice. We take pride in a culture that embraces a work environment that balances hard work and fun.

Our Mission is to provide the ultimate sports and entertainment experience at exceptional value, with unparalleled customer service, while engaging our community.

Our Vision is to build championship caliber sports franchises with a commitment to long-term profitability. We will establish a winning culture fostering teamwork, passion and fun that positively impacts our community.

Our Values:
* Play Hard
* Play with Passion
* Play Together
* Have Fun
* Be a Pro
* Think Innovatively

JOB DESCRIPTION

Department: Partnership Sales
Reports to: Director of Partnership Sales
Position Type: Full Time/Exempt/Regular
 

Summary/Objective
This position is responsible for generating new revenue through the sale of club-controlled inventory in radio, signage and digital assets - as well as promotions, suites and other hospitality.

Essential Functions
Reasonable accommodations may be made to enable individuals to perform these essential functions:
1. Research, prospect and establish leads for corporate relationships for the Minnesota Timberwolves, Minnesota Lynx and Target Center.
2. Sustain a high level of outbound sales activity (including but not limited to calls, digital communication and face to face meetings) so as to drive a successful sales process.
3. Identify potential partner needs and objectives and use this information to develop corporate partner proposals.
4. Coordinate and deliver corporate partner presentations plus all related items including collateral materials, audio-visual resources, etc.
5. Work closely with the Partnership Activation Department to ensure contract fulfillment.
6. Manage a protected list of corporate prospects to maximize the sale of fully integrated sponsorships.
7. Work closely with Analytics department to effectively utilize all research vehicles such as Scarborough, Repucom and Block Six Analytics.
8. Utilize CRM tracking tools and existing sales processes to track progress toward preset goals.
9. Work game days to entertain existing and potential clients.
10. Participate in departmental pod meetings designed to increase efficiency and improve cross departmental relationships.
11. Meet and exceed sales goals for the Minnesota Timberwolves, Minnesota Lynx and Target Center (with special attention on net revenues) in all major categories.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:
1. Strong written and verbal communication skills required.
2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
3. Knowledge of CRM and Archtics is preferred.
4. Able to work flexible hours including nights, weekends and holidays.
5. Ability to work well on a team and independently.
6. Ability to manage specific processes and tasks in the department under supervision.

Education
Bachelor’s degree in Business, Marketing, or related field, or equivalent experience preferred.

Experience
Minimum of three (3) years of sales experience required; corporate advertising, media or other corporate sales preferred.

Supervisory Responsibility
This position does not have supervisory responsibility

Work Environment
This job operates in a professional office environment. Office hours are typically 8:00 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work all Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for prospects and clients weighing up to 15 pounds.

Travel
Position will require some travel to meet prospects and clients.

EEO Statement
The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.
We strive to develop each and every employee within our organization. We encourage ideas, welcome suggestions and value opinions, as well as provide countless opportunities for employees to grow both personally and professionally.
 

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please list your corporate sales/media/advertising experience.
3. How many years of sales experience do you have?


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Sales, Service, & Marketing: Corporate Sponsorship Sales Department Management
Director, Partnership Strategy and Development - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Directs the strategy and development of all partner-related business objectives and partner activities as performed by the Partnership Marketing Department including the sales and services groups. Leads organizational efforts to increase partner integration with all Monumental brands ensuring our unique value delivers on each of our partners’ specific business objectives. Particular emphasis will be placed on assertively providing ongoing creative marketing and implementation for partners.

Responsibilities:
• Proactively identify:
o Innovative ways to create value for corporate partners
o Ongoing creative marketing and implementation opportunities for current and potential new partners, including retail activation, in-arena promotion, digital, special events and community outreach
o Prospective new partners of the Company, and work with the Corporate Partnership sales team to initiate and grow relationships with such new partners

• Drive the conceptualization and delivery of joint marketing and promotional programs for all Corporate Partners and potential prospects.
o Proactive development of sponsor integration
o Create & develop new platforms for partners to brand, engage, & activate
o Examine league-wide best practices and new ideas

• Assist senior partnership leadership team including the VP, Partnership Marketing, Chief Revenue Officer and Senior Director, Customer solutions in managing the collaborative efforts of our partnership sales and service teams.

• Create, execute and review innovative activation programs to ensure continued growth of business for Corporate Partners.
o Assist in the administration and fulfillment of all contracts and other obligations with Corporate Partners
o Lead Activation-365 program
o Set timeline and checklist for department business efforts
o Constant follow up to assure execution of all elements and activities
o Timeline assurance of our Partnership Marketing Plan
o Keep overall department calendar to assure key initiatives are hit and progressing toward goals

• Create and maintain the development of innovative design and communication pieces.
o Oversee & manage partnership design process
o Creation of partnership marketing proposal piece, quarterly reporting pieces and annual recap development processes including the look, feel, & timing of collateral pieces
o Concerted effort towards moving up sales and retentions cycles
o Integration of video and related technologies to create further “Wow” factors in our presentation pieces
o Build annual sales and services calendar to allow for sufficient lead time in partner renewals and new business efforts
o Create Corporate Partner communication pieces including Partner Newsletters and Spotlight e-mails

• Works with other internal MSE constituents in order to identify initiatives where sponsors can be attached and activated in order maximize revenues.

• Related duties as assigned.


Minimum Qualifications:
• Bachelor’s degree in Business, Marketing or related field
• 7 years of experience managing marketing professionals
• Prior experience in sales, promotions and/or marketing is required
• Customer focused; committed to getting closer to our customers
• Must be able to build and manage corporate relationships
• Must be innovative, hard-working and enthusiastic
• Proficient with MS Office products, including PowerPoint and Access
• Must be highly organized with the ability to multi-task
• Must have strong interpersonal communication skills
• Ability to work nights/weekends/flexible schedule

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have digital marketing experience? Yes/No
2. Do you have 7 years marketing experience? Yes/No
3. Do you have sports and/or agency experience? If yes, please explain.


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Sales, Service, & Marketing: Financial/Data Analyst
Analyst, Business Development - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: The Business Development Analyst is primarily responsible for identifying, evaluating and implementing an array of new revenue growth opportunities for MSE.

Responsibilities:
• Provide financial impact analysis to support MSE business initiatives.
• Create pitch decks for supervisors to use in executive and client briefings.
• Manage and track MSE and League (NBA & NHL) valuation metrics.
• Responsible for seeking growth opportunities for Monumental Network.
• Manage relationships with existing Monumental Network affiliate partners.
• Keep track of all major business transactions in the Sports Industry.
• Works with Marketing, Finance, Sales and Corporate Partnership groups to develop new business.
• Related duties as assigned.


Minimum Qualifications:
• Bachelor’s Degree.
• Experience in producing polished and clean finished products with Microsoft Office including Word, PowerPoint and Excel.
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
• Strong analytical thinking and organizational skills.
• Excellent communication and presentation skills, both written and oral.
• Highly motivated individuals who thoroughly complete tasks in a timely and organized manner.
• Resourceful and able to accomplish research assignments with little instruction or guidance needed.
• Experience working within a website’s content management system (CMS) preferred but not required.
• Masters in Sports Management or MBA preferred but not required.


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Sales, Service, & Marketing: Premium/Suite Sales
Manager, Executive Suites Sales - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment (MSE) owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Responsible for generating revenue through the sale of full lease suites, individual suite rentals and Player’s Club memberships.


Responsibilities:
•Sell Executive Suites leases, individual event Suite rentals and Player’s Club memberships to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
•Use proactive tactics to create new sales opportunities.
•Develop prospects by calling on self-generated leads.
•Work in-bound sales leads via calls or web from prospective customers.
•Establish professional relationships with clients/prospects to create repeat and referral business.
•Meet or exceed assigned suite sales goals.
•Set up and maintain up-to-date records on existing customers and prospects using Salesforce tool.
•Provide weekly sales/call reports to SVP.
•Work events for the purpose of developing new prospects and servicing customers.
•Assist in the development of sales packages, creative and promotional material.
•Attend B2B networking events.
•Related duties as assigned.

Minimum Qualifications:

Education: Bachelor’s degree or equivalent combination of education and sales experience.

Experience: Preferred three years of corporate hospitality sales, marketing or related experience.

Skills:
•Must possess an aggressive, competitive and dedicated attitude.
•Excellent oral and written communication skills.
•Ability to multi-task and manage numerous business relationships in a professional manner.
•Passionate about building a sales career in the hospitality industry.
•Willingness to work evenings, weekends and holidays.
•Basic proficiency with computers and MS Office programs.
 

 


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Account Executive - New Orleans Pelicans (Metaire, LA)

The Account Executive Position is responsible for sales of Pelicans sponsorship assets including but not limited to the following team advertising elements and programs outlined below:
TV, radio, internet, print, publications, promotions, suites and ticket sales included in partnership packages.

In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential community outreach programs and other franchise priorities. A general summary of job responsibilities follows.
 

 ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Account Executive will have responsibility, as a member of the Corporate Partnership Sales staff, to generate sponsorship revenue for the franchise, reporting to the Director of Corporate Partnerships. As such, this person will be responsible to create new sponsors by prospecting and developing new leads as well as maintaining a positive relationship with existing partners for the purpose of annual renewals and up-sales opportunities.
• Assigned Accounts -- Prior to joining the company, the Director of Corporate Partnerships will create a prospect list for the new sales staff member.
• New Account Development – Individual will have responsibility for creating and developing new leads, within the parameters established by the Director of Corporate Partnerships.
• Sales Goals – The Account Executive will be presented with specific sales goals by the Director of Corporate Partnerships and evaluated annually (and semi-annually) on the progress of accomplishing those goals.
• Reports – The Account Executive will be responsible for submitting written weekly status reports, yearly sales projections, attending weekly sales meetings and other duties assigned by the Director of Corporate Partnerships.
• Game /Event Attendance Requirements: The Account Executive will be required to attend team events/home games and at times away games and out of town sales appointments when approved by management.
• Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.
• Presentations: Prepare and present proposals to corporate decision makers in a professional manner.
• Teamwork: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.
• Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. -- to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.
• Professional Conduct: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.
• Expense Management: Expense accounts and budgets related to the implementation and execution of each corporate partnership agreement;
• Franchise Mission Statement: Support the franchise mission statement, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.
• Other duties may be assigned.

EDUCATION/JOB REQUIREMENTS:
• College degree required
• 5-7 years of sales/client services experience; team, media or sports experience required
• Marketing and promotions background a plus
• Ability to effectively communicate, both orally and written
• Highly organized and able to manage multiple priorities and projects while working with many categories of clients
• Proficient in Microsoft Word, Microsoft Excel and PowerPoint
• Ability to work nights, weekends and holidays
• Performs any other duties as assigned by the Director and Vice President of Corporate Partnerships
• Strong interpersonal skills are required and the ability to work independently is a must
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Y/N Do you have experience in sales/client services in media or sports?


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Sales, Service, & Marketing: Ticket Sales
Group Sales Account Executive - New Orleans Pelicans (Metairie, LA)

Overall Purpose: This position is intended for a passionate, committed, energetic salesperson with the burning desire to start a solid career foundation in the sports industry. Primary focus is on selling Hornets group tickets while also responsible for incremental revenue generation for season ticket and suite products. Group Sales Account Executives will plan and coordinate large group events and theme nights, directed at generating ticket sales. The selected candidate will make outgoing calls, set/attend sales-based appointments in addition to working sales events and games. Account Executives will perform basic office functions as needed and be challenged to create new ideas to increase sales.


Responsibilities:

Specific duties include, but are not limited to:
• Make sales calls from category lists to area organizations and follow-up as necessary
• Generate new business through face-to-face appointments,  self-prospecting and outbound calls.
• Perform “game day” responsibilities, including entertaining clients and fulfill large group events and theme night commitments
• Attend team and community events for purpose of maximizing sales opportunities
• Coordinate with other departments to organize and implement large group/theme nights
• Meet or exceed weekly, monthly and annual sales goals
• Provide superior and professional customer service to clients
• Build relationships to provide repeat business
• Proactively create opportunities for new business with existing customers
• Additional responsibilities as assigned by the Manager of Group Sales

Knowledge, Skills and Abilities (KSA): 
• Undergraduate college degree, preferably in sales or marketing
• Aggressive, competitive, and committed to the sports industry
• Highly-motivated with a desire to be successful
• Strong communication and computer skills
• Detail-oriented and organized; ability to handle several projects at once
• Sales experience preferred, sports sales experience, also a plus
• Demonstrates a positive and personable attitude

Working Conditions:
While performing the duties of this job, the employee is regularly required to:
• Sit for a few hours at a time while making sales calls and updating sales data
• Stand for a few hours while speaking with potential clients at an event or game
• Walk with potential client to show seat location in the Arena and climb stairs
 

Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have more than one year of sales experience? Y/N
2. Do you have experience planning events for corporate clients? Y/N


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 


IDEAL CANDIDATE:
• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior sales experience with a desire to take it to the next level


COMPENSATION:
• Full-Time position - Competitive salary plus commission
• Benefits


Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior ticket sales experience? Y/N
2. Are you passionate about sales? Y/N
3. Do you have experience with Arctics and CRM? Y/N


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Sales, Service, & Marketing: Mascot
Mascot Assistant - New York Liberty (New York, NY)

The New York Liberty is currently seeking qualified individuals for the part-time position of Game Night Mascot Assistant (Mascot In-Training). The Mascot Assistant will provide support in all aspects of WNBA Game Entertainment for the New York Liberty home games.

Position serves as an assistant for the NY Liberty’s official Mascot “Maddie”. Specific duties include assistance and performance of routines, helping out with mascot duties in-game, studying the craft of the mascot position with the intention of becoming the next Mascot for the NY Liberty.


Essential Duties and Responsibilities:

  • Assist in planning, creative assistance, coordinating and implementing all game presentation elements involving the mascot, Maddie for all NY Liberty home games
  • Assist in making in-seat visits during Liberty home games 
  • Prepare all props, prizes and additional items used by the Mascot for game purposes
  • Assist in maintaining the condition of Mascot costume
  • Perform as the Mascot for some games and events when the lead performer is not available

 

Qualifications and Requirements:

  • Must be at least 18 years old
  • Willingness to learn the mascot craft and take instructions
  • Ability to simultaneously handle numerous tasks
  • Perform under tight time schedules
  • Must have reliable transportation
  • Superior attention to detail
  • Strong communication skills and customer service orientation
  • Must be able to arrive at home games at least two hours prior to tip-off
  • Adhere to Mascot Program rules
  • Must be a high school graduate or equivalent (college degree preferred)
  • Experience in mascot/cheer/dance/game entertainment preferred
  • Must be creative, easy going, and comfortable dealing with all types of people
  • Must be available holidays, weekends and evenings

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Sales, Service, & Marketing: Corporate Sponsorship Sales
Partnership Development Manager/Corporate Partnerships - Orlando Magic (Orlando, FL)

JOB SUMMARY

Responsible for creating and enhancing revenue streams related to Corporate Partnerships programs for the Orlando Magic.


JOB RELATIONSHIPS

• Reports To:  Vice President of Corporate Partnerships sales
• Indirectly Reports To:   N/A
• Hiring Authority:  No


GAME/EVENT RESPONSIBILITIES

• Game night responsibilities Yes: 
• Approximate number of games worked per season: 21-40
• Event night responsibilities:  Yes
• Approximate number of events worked per season: 21-40

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Strive to achieve company and department goals and objectives while meeting personal sales goals.
• Achieve sales quotas through both new business of advertising, sponsorship, tickets and hospitality opportunities.
• Identify corporate partnership leads, prepare and present proposal to potential clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage prospect list as assigned/developed/drafted.
• Responsible for accounts receivables related to new partnership deals.
• Develop an understanding of metrics related to radio, internet and in-arena signage.
• Develop an understanding of in market promotions and how the concept will benefit the partner and raise the profile of the Magic brand.
• Develop an understanding of ROI strategies.
• Make outbound calls and schedule meetings according to department expectations.
• Provide Director of Corporate Partnerships with updated daily & weekly reports related to:
- Sales Revenues
- Meetings Schedule
- Sales Prospecting
- Prospect Progress
- Accounts Receivables
- Understand core departmental selling philosophies.
- Target new companies that fall within the NBA’s Top 50 Category List.
- Negotiate sponsor contracts pending final approval by Director and VP.
• Effectively communicate client expectations and contractual obligations to appropriate internal departments.
• Effectively transition account to Partnership Account Specialist and Director of Activation to ensure fulfillment of client deliverables.
• Develop revenue for the Orlando Magic Youth Foundation for OMYF Black Tie & Tennies Gala and annual Golf Tournament.
• Prospect new businesses and categories for potential clients.
• Develop strong, long-term relationship with both clients and co-workers.
• Business aptitude to understand and manage client needs and organizational goals to create innovative revenue generating programs.
• Attend team and community events to establish and build client partnerships.
• Game night responsibilities include maintain partner profile within entitlement areas, hosting prospects, assisting activation team as needed and/or prospecting future clients.
• Decision Making Abilities (Select One):  Deals with complex factors not easily evaluated and makes decisions based on conclusions for which there is little precedent.
• All other duties as assigned.


QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience required.
• Minimum of 2 years of sponsorship sales experience
• Proven track record of reaching sales quotas and working in a competitive sales environment preferred.
• Experience developing marketing plans, promotions, presentations and proposals preferred.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others whom you have no direct authority over.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.


 


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Ticket Sales
Group Sales Account Executive - Orlando Magic (Orlando, fl)

JOB SUMMARY

Generate maximum revenue for the Orlando Magic organization via full-menu product sales of season tickets, partial plans, group tickets and hospitality to companies and individuals.  

JOB RELATIONSHIPS

• Reports To:  Group Sales Manager
• Indirectly Reports To:  NA   
• Hiring Authority:  No


GAME/EVENT RESPONSIBILITIES

• Game night responsibilities Yes: 
• Approximate number of games worked per season: 21-40
• Event night responsibilities:  No
• Approximate number of events worked per season: None


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
• Sell group tickets, hospitality rentals, season tickets and partial plans for the Orlando Magic and designated non-Magic events via:
-Cold calling
-Lead generation at Magic home games
-Prospecting / Profiling
-Networking at outside events
-Seeking and implementing sales and service best practices
-Thorough data capture and personal database management
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.
• Work to grow existing group/hospitality and theme night events, and develop, plan and execute new events.
• Renew group/hospitality accounts; establish and maintain strong relationships with key group contacts to grow involvement of renewing accounts each year.
• Manage all season ticket and partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
• Execute sold group /hospitality events and theme nights on game days or in-game  (Fan Experiences such as Kid’s Tunnels, Pre-Game performances) 
• Work at Orlando Magic home games:  staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
• Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
• Attend and actively participate in weekly department meetings.
• Meet with Group Sales Manager regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
• Maintain accurate records of all prospecting activities and closed sales.
• All other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience required.
• Minimum two years prior sales experience with proven sales results and ability to build strong relationships required.
• Bilingual skills a plus.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others whom you have no direct authority over.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.

 


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Ticket Sales
Season Ticket Account Executive - Orlando Magic (Orlando, FL)

JOB SUMMARY

Generate maximum revenue for the Orlando Magic organization via full-menu product sales of season tickets, partial plans, group tickets and hospitality to companies and individuals.  

JOB RELATIONSHIPS

• Reports To:  Assistant Director of Ticket Sales
• Indirectly Reports To:  NA  
• Hiring Authority:  No


GAME/EVENT RESPONSIBILITIES

• Game night responsibilities Yes: 
• Approximate number of games worked per season: 21-40
• Event night responsibilities:  No
• Approximate number of events worked per season: None


ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Generate maximum revenue for the Orlando Magic through full-menu selling of ticket products.
2. Sell full seasons tickets, partial plans, group tickets and hospitality for the Orlando Magic and designated non-Magic events via:
i. Cold calling
ii. Lead generation at Magic home games
iii. Prospecting / Profiling
iv. Networking at outside events
v. Seeking and implementing sales and service best practices
vi. Thorough data capture and personal database management
3. Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting.
4. Manage all season ticket/partial plan accounts and work with the service department to provide the highest level of customer service throughout the season.
5. Meet with Sr. Director of Ticket Sales regularly producing accurate updates on prospecting activity, sales performance, outside appointment and event recaps, and account management.
6. Work at Orlando Magic home games:  staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.
7. Sell, plan and coordinate group and/or hospitality events (Kids Tunnels, Suite Rentals)
8. Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
9. Attend and actively participate in weekly department meetings.
10. Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department.
11. Maintain accurate records of all prospecting activities and closed sales.
12. All other duties as assigned.


QUALIFICATIONS

• Bachelor’s degree or equivalent professional experience required.
• Minimum two years prior sales experience with proven sales results and ability to build strong relationships required.
• Bilingual skills a plus.
• Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others whom you have no direct authority over.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.
 


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Sales, Service, & Marketing: Ticket Sales
SALES ASSOCIATE - Philadelphia 76ers (Philadelphia, PA)

Status: Full-Time

Location: Navy Yard

Reports To: Sales Manager

If you’re a career driven professional and are looking to jump start your career in the world of professional sports you have come to the right place. We promote an outgoing, high energy and competitive work environment that is not for everyone. However, if this is for you it is an opportunity for you to start a successful career in professional sports.

WHY THE 76ERS?
The Philadelphia 76ers are one of the most historic franchise in the entire NBA. We promote professionalism, integrity and passion striving to be the best. We are a franchise that looks to promote from within, allowing you to advance your career and development in a variety of ways. This position is an entry level sales position that will allow you the opportunity to join our family and set yourself up for a successful career in professional sports.

ARE YOU OUR IDEAL CANDIDATE?
We are looking for a self motivated, energetic and aggressive salesperson to take the Philadelphia market by storm. You must be a team player capable of multi tasking in a fast pace environment. Excellent verbal communication skills with a friendly and professional telephone style are a must. We are looking for candidates who work hard and strive to be the best. Bring that desire and determination to work everyday and let us take care of the rest.

Qualifications:
• College Degree - Bachelor’s degree from an accredited college or university
• Min. 1-3 years business to business sales experience (prior sports sales a plus)
• Aggressive and effective communication skills and interpersonal skills
• Strong leadership and organizational skills
• Superior problem solver, with ability to work independently
• Ability to multi-task
• Ability to work with deadlines
• Willingness to work the hours necessary to meet sales goals
• Ability to maintain a flexible work schedule (holidays, evenings)
• Strong computer skills
• Coachable
• High comfort level making cold calls
• Strong time management and organizational skills
• Passion for sales
• Demonstrate an enthusiastic and outgoing personality

Job Functions:
• Maximize revenue through the sales of Philadelphia 76ers tickets (i.e. Season, Partials, groups and premium tickets)
• Heavy outbound call focus making 90+ outbound calls daily to increase your sales pipeline
• Sales presentation for external and internal face to face appointments
• Manage and service assigned season ticket, partial and group accounts
• Creating strong relationships with Season, Partial and group clients to promote yearly renewals
• Network, Prospect and create new sales opportunities when and wherever possible
• Must meet all pre-determined activity and sales goals by providing weekly sales reports to management
• Other duties as assigned
 

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelor’s degree from an accredited college or university?
2. Yes/No: Are you available to begin employment on April 2, 2014
3. Yes/No: Are you available to begin employment on June 2, 2014
4. To be considered, please list your compensation requirements.


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

 Job Purpose

The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

Primary (Essential) Duties

• Utilize CRM management system to track and report progress of relationships with all portfolio accounts
o Minimum of 50 unique touchpoints each day
o One unique touchpoint per account every two weeks as marked in CRM
• 1.5 hours of combined inbound and outbound duration daily
• Attend 1 appointment per day
• Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
• 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
• Return all phone/e-mail within 24 hours
• Attend all member events
• Work Service Table at 44 Suns and 18 Mercury games per season
• Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

Knowledge, Skills and/or Abilities

• Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
• Successful candidates will display the highest levels professionalism, pride, and work ethic
• Strong communication skills, positive attitude, and an eagerness to learn are a must
• Provide excellent customer service skills
 

Experience/Education Requirements

• College degree or equivalent experience preferred.

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Must work all 44 Suns and 18 Mercury home games
• Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Account Executive-Marketing Partnerships - Phoenix Suns (Phoenix, AZ)

Job Purpose

Responsible for the generation and development of Marketing Partnership revenue for the Phoenix Suns, Phoenix Mercury, and Legends Entertainment District properties. Achieve both individual and departmental revenue goals through the sale of media, signage, promotions, digital, print, suites, tickets and all other Team marketing assets.

Primary (Essential) Duties
• Expertise in market dynamics both locally and nationally
• Act on behalf of client and Phoenix Suns
• Conduct needs analysis with all prospective clients. Use independent discretion and create and manage proposals
• Generate revenue through the sale of “new” corporate partnership relationships
• Make a high volume of dynamic cold calls, conduct client needs analysis and close business in a timely fashion
• Effectively qualify leads and maintain an active pipeline of potential business opportunities
• Foster existing corporate partner relationships to ensure retention and growth
• Network and build positive long term relationships with key decision makers
• Develop dynamic sales presentations for current and new marketing partners by incorporating research, category dynamics and a clear understanding of partner’s marketing goals
• Manage and ensure activation of all marketing partner programs in cooperation with members of the Activation staff
• Provide accurate and reliable reporting information to be used in forecasting and management updates-Significant understanding of CRM and participation in sales tracking for multiple properties
• Assist and engage with prospects and partners during Suns/Mercury games and events as needed
• Collaborate with multiple departments in a positive and respectful manner

Knowledge, Skills and/or Abilities

• Experience in pitching six figure/seven figure partnerships
• Experience in presenting to Sr. Management Team
• Fundamental understanding of sales process
• Strong interpersonal skills and ability to problem solve
• Must have basic understanding of MS word, power point and excel
• Excellent customer service skills
• Strong verbal and written communication skills
• Ability to multi-task and handle a variety of responsibilities
• Maintain positive attitude and adapt to fast paced working environment
• Successfully manage multiple projects/tasks simultaneously
• Demonstrate an understanding of marketplace on both a local and national level
 

Experience/Education Requirements

• College degree- BA/ BS or equivalent experience
• Minimum of 5- 10 years of experience in sales-Preferably with a professional sports team or league

Working Conditions and Physical Demands

  • Flexible schedule to include weekends, evenings, and some holidays to meet the business needs
  • Must be able to stand on feet for extended periods of  time for home games and event
  • Must be comfortable in a crowd of people and will be exposed to loud noise

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are and Equal Opportunity Employer M/F/D/V

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 5-10 years of experience in sales and relationship building?
2. Do you have previous sales experience for a professional sports team or league?
3. Do you have experience in closing high level, 6 figure, strategic partnerships?


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Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Required skills/qualifications:

A burning desire to start a career with a sound foundation in the sports industry. A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must. Individuals must also possess strong communication skills, comfort with cold calls and computer proficiency. College degree required. Sports related background is preferred. Bilingual helpful.

To learn more about this exciting opportunity please visit the following site:

http://www.nba.com/suns/tickets/new_business.html


Suns Legacy Partners is an Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales-Ticket Sales & Service - Phoenix Suns/ Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:
• Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
Account Executives, Group Sales plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.
 

Primary (Essential) Duties
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

• Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements

• Bachelor’s Degree or equivalent experience
• Previous experience in Group Sales either with an arena or professional/collegiate sports team.
 

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Expected to work a majority of events/games.
 

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team?


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Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
• Proven track record of 1-2 years of high level sales success
 

Working Conditions and Physical Demands

• Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
• Traditional hours to be expected with occasional evenings and weekends on non-game days.
• Ability to attend all home games
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Partner Services Coordinator (2 Positions) - Sacramento Kings (Sacramento, CA)

Summary: The Partner Services Coordinator is primarily responsible for supporting and assisting Partner Business Managers with day to day partner servicing activities to allow for the successful growth and development of Sacramento Kings partnerships.

Key Responsibility Areas:
• Understand Partnership service team goals and how sales and services work to achieve goals
• Assist with implementation and management all of Kings corporate partners’ contract elements with primary objective to deliver unique value to our partners demonstrating a return on their business needs.
• Provide research information to sales team and business managers regarding partners and prospects through reading and understanding trade publications, internet, Scarborough, etc…
• Provide communication between Sacramento Kings and corporate partners for all media advisories and Sleep Train Arena event information.
• Coordinate ongoing partner relationship building activities and special events.
• Maintain all partner budgets.
• Provide top service to partners at all times.
• Assist internal Team Members with any partner events or promotions.
• Assist Sales Team Members with sales presentations when necessary

Qualifications:
• Bachelor’s degree from four-year College or university in business administration, marketing or related field, and at least one year of related experience is required.
• Experience in fast-paced, sports-related work environment preferred.
• Proficient with MS Office products, including Power Point, Excel and Access.
• Must be able to develop and maintain corporate relationships, with senior level managers/clients.
• Must be highly organized with the ability to multi-task.
• Must have strong interpersonal communication skills.
• Ability to work nights/weekends/flexible schedule.

 


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Sales, Service, & Marketing: Ticket Sales
Tickets Sales Specialist (Group Sales) - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are looking for a Ticket Specialist, Group Ticket Sales who can make an instant and long lasting impact with their positive attitude, relentless effort, and ability to produce results consistently at a high level. In this role, you will be an integral part of the efforts to sell group tickets leading into the new downtown arena, Partial Packages, and season Tickets. After 6 months on the job, the most successful Ticket Specialists will have the opportunity to apply for a “Captain” position to assist in the hiring process and mentor, manage, and train new representatives.

The Sacramento Kings are quickly on the rise with one of the most progressive leadership teams in professional sports and a new downtown sports and entertainment complex opening in just two short years. We thrive in a culture that values service above everything, embraces excellence in all that we do, and demand that every win, big or small, will be celebrated.

As an Executive, Season Ticket Sales you’ll be a trusted member of our team with the following key responsibilities:
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

As a team building toward greatness, we are looking for someone unique who has had these experiences and clearly demonstrated these skills:
• Bachelor’s degree in Business, Sports Management, or related field
• Proven track record of two or more years of successful sales experience, preferably in sports or entertainment
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelor's degree?
2. Yes/No: Do you have at least 2 years working in sales and/or customer service?
3. Yes/No: Do you have prior experience working in sports?
4. Yes/No: Are you available to work flexible hours including evenings, weekends, holidays and overtime as needed?
5. In five sentences or less, why are you the ideal candidate for this position?


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Sales, Service, & Marketing: Ticket Sales
Jr. Account Executive (Season Ticket Sales) - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are looking for a Junior Account Executive, Season Ticket Sales who has the burning desire to start building a career in sports ticket sales. Success will be measured by your ability to bring a positive attitude, relentless work ethic, and produce results in a fast paced environment. You will be responsible to sell Full Season Memberships leading into the new downtown arena, Partial Packages, and Group Tickets. This role will focus on sharpening your selling skills and act as a stepping stone to more advanced, high-level selling roles. After 6 months on the job, the most successful Junior Account Executives will have the opportunity to apply for a “Captain” position to assist in the hiring process and mentor, manage, and train new representatives.

The Sacramento Kings are quickly on the rise with one of the most progressive leadership teams in professional sports and a new downtown sports and entertainment complex opening in just two short years. We thrive in a culture that values service above everything, embraces excellence in all that we do, and demand that every win, big or small, will be celebrated.

As a Junior Account Executive, Season Ticket Sales you’ll be a trusted member of our team with the following key responsibilities:
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

As a team building toward greatness, we are looking for someone unique who has had these experiences and clearly demonstrated these skills:
• Bachelor’s degree in Business, Sports Management, or related field
• Proven track record of one or more years of successful sales experience, preferably in sports or entertainment
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelor's degree?
2. Yes/No: Do you have at least 1 year working in sales and/or customer service?
3. Yes/No: Do you have prior experience working in sports?
4. Yes/No: Are you available to work flexible hours including evenings, weekends, holidays and overtime as needed?
5. In five sentences or less, why are you the ideal candidate for this position?
6. What are your salary expectations?


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive (Season Ticket Sales) - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are looking for an Account Executive, Season Ticket Sales who can make an instant and long lasting impact with their positive attitude, relentless effort, and ability to produce results consistently at a high level. In this role, you will be an integral part of the efforts to sell Full Season Memberships leading into the new downtown arena, Partial Packages, and Group Tickets. After 6 months on the job, the most successful Account Executives will have the opportunity to apply for a “Captain” position to assist in the hiring process and mentor, manage, and train new representatives.

The Sacramento Kings are quickly on the rise with one of the most progressive leadership teams in professional sports and a new downtown sports and entertainment complex opening in just two short years. We thrive in a culture that values service above everything, embraces excellence in all that we do, and demand that every win, big or small, will be celebrated.

As an Account Executive, Season Ticket Sales you’ll be a trusted member of our team with the following key responsibilities:
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

As a team building toward greatness, we are looking for someone unique who has had these experiences and clearly demonstrated these skills:
• Bachelor’s degree in Business, Sports Management, or related field
• Proven track record of two or more years of successful sales experience, preferably in sports or entertainment
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelor's degree?
2. Yes/No: Do you have at least 2 years working in sales and/or customer service?
3. Yes/No: Do you have prior experience working in sports?
4. Yes/No: Are you available to work flexible hours including evenings, weekends, holidays and overtime as needed?
5. In five sentences or less, why are you the ideal candidate for this position?
6. What are your salary expectations?


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Sales, Service, & Marketing: Premium/Suite Sales
Suite Sales Manager - Sacramento Kings (Sacramento, CA)

Summary: Perform all duties relating to the sale and renewal of Kings Suite inventory inclusive of Multi-Year Suites, Annual Suites, Suite Plans, Suite Packages and Individual Game Suites.

Duties and Responsibilities:
• Identify and sell available Suite/Loft inventory in Kings New Arena and Sleep Train Arena.
• Meet all daily and weekly goals as it relates to activity levels (calls, appointments, prospecting, etc).
• Meet and exceed all weekly, monthly and annual goals related to new business and retention.
• Generate qualified Suite/Loft leads via outbound phone calls, face-to-face meetings, in-game entertainment and networking.
• Assist with development of Suite sales plan.
• Develop and maintain updated, concise weekly sales reports for all Suite/Loft Products.
• Involvement in game day activities, promotions and sales for all events.
• Facilitate special projects as assigned.
• Additional related duties as assigned.

Qualifications and Requirements:
• College graduate (4) year degree required.
• Minimum of (3) years sales experience in sports or entertainment industry preferred.
• Strong customer service and interpersonal skills.
• Must be proficient in Archtics, MS Word, Excel, PowerPoint and Outlook.
• Proven time management, organizational, and prioritizing skills.
• Ability to work long hours, including nights, weekends, and holidays.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. What are you salary expectatioons (Base + Commission + Bonus)?
2. Tell me a bout a premium sale that you are most proud of?
3. Describe for me your past premium selling experience.


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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Consultant - B.O.L.D. Training Program - 7/7/14 Start - Sacramento Kings (Sacramento, CA)

 

The Ticket Sales Consultant position is a great opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development. During the B.O.L.D. (Belief Opportunity Leadership Development) Training Program, Ticket Sales Consultants experience every aspect of the ticket sales operation while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Each Ticket Sales Consultant will be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, yet highly rewarding work environment. Ticket Sales Consultants are responsible for achieving individual sales goals and are continually coached and evaluated to maximize individual and team performance. Top performers may be considered for advancement opportunities.

Wage: $8.00/hour plus commission and bonuses.

Summary: The primary responsibility of the Ticket Sales Consultant is to cater to our potential customers by building and enhancing the personal and business relationships by identifying and understanding their needs, then customizing recommendations to meet and exceed those needs. Ticket Sales Consultants must develop an intimate knowledge of the Kings brands, products, and services as well the techniques and processes needed to effectively market and sell to our potential customers. The main focus will be to build our Sacramento Kings season, partial plan and group ticket business.

Key Responsibility Areas:
• Successfully completing the initial BOLD Ticket Consultant training program and attending on-going sales training.
• Building relationships with prospects via telephone and enhancing those relationships through face to face appointments.
• Responsible for meeting all individual performance and development goals within specified timeframes.
• Obtaining leads and answering any questions.
• Contacting past customers and calling new sales leads to generate sales.
• Must be able to work home games, as well as off-site and non-game day events to support ticket sales initiatives.
• Conducting face to face prospecting and client follows-ups during home games.
• Building relationships through excellent customer service to generate repeat business from existing customers.
• Recognizing opportunities for future sales.
• Creating opportunities for new business with existing customers.
• Building rapport and proactively following up with prospective customers.
• Must maintain good attendance and punctuality.

Qualifications:
• High school diploma is required. 4-year college degree is preferred.
• Previous sports and/or telemarketing experience is preferred.
• Self-starter with a positive attitude; committed to teamwork.
• Passion to start a career as a sales professional in the sports industry is desired.
• Excellent communication skills; customer service-oriented.
• Solid prioritization and organizational skills.
• High level of confidence and a professional demeanor.
• Ability to work game nights & weekends is required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. If selected for this position, would you be able to start on June 2nd, 2014?
2. In five sentences or less, describe an interesting story that has happened to you.


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Sales, Service, & Marketing: Membership
Membership Development & Sales Campaigns Coordinator - Sacramento Kings (Sacramento, CA)

Summary: The Membership Development & Sales Campaigns Coordinator is responsible for working in conjunction with the Manager, Membership Development & Sales Campaigns to ensure membership development and ticket sales action plans are accomplished efficiently, on-time, and on-budget. The incumbent for this position will be focused primarily on Group Sales Memberships, Group Fan experiences and Season Ticket Holder Memberships.

Key Responsibility Areas:
• Proactively coordinates multiple projects with multiple departments.
• Effectively works with the Ticket Sales & Services department to execute Season Ticket Membership, Group Membership and Sales campaign aspects.
• Coordinates and executes sales campaigns with all appropriate departments from creation to completion.
• Further develop and grow the Fan Experiences and overall memberships.
• Generate and spearhead engagement activities and campaigns.
• Build winning relationships with all departments.
• Responsible for utilizing Archtics, Eloqua and Sales Force as necessary.
• Communicate the necessary information with the various arena departments to coordinate and implement Ticket Sales & Service related items.
• Anticipate hurdles and offer solutions.
• Identify, troubleshoot, and resolve unusual/adverse situations and makes sound decisions based on available facts and resources available.
• Assist in the management of Membership Development & Sales Campaigns Internship program.
• Evaluate department processes and develop recommendations and implementation plans to improve those processes.
• Additional duties as assigned by Manager, Membership Development & Sales Campaigns.

Qualifications:
• Bachelor's Degree in Business, Marketing, Communications, or related field.
• Minimum of one to three years Sports business experience preferred. With a minimum of (1) years experience working in Tickets Sales or a Membership/Hospitality field.
• Ability to meet strict deadlines.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook a must.
• Archtics, Salesforce, and Eloqua knowledge a plus.
• Must possess strong interpersonal and communication skills.
• Must be creative with the ability to conceptualize and develop ideas.
• Customer focused; ability to cater to customers.
• Must be detail oriented with the ability to multi-task.
• Must be willing to work a varied schedule including evenings, weekends and holidays.


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Sales, Service, & Marketing: Game Operations/Presentation
Game Operations & Special Events Part Time Representative/Assistant (Seasonal) - San Antonio Spurs (San Antonio, TX)

POSITION: Game Operations & Special Events Part Time Representative (Seasonal)

REPORTING RELATIONSHIP:
REPORTS TO: Sr. Director of Creative Services
Direct Reports: None



CAPSULE POSITION DESCRIPTION:
Game Operations & Special Events Representatives have the opportunity to see the business side of sports marketing first hand. Representatives have the opportunity to work directly with San Antonio Stars (WNBA), San Antonio Spurs (NBA), and San Antonio Rampage (AHL) sponsors, dealing with the initial contractual obligations, the implementation of those obligations, and the “wrap-up” of the contracts at season’s end. Part time Seasonal positions are paid positions, but are not guaranteed employment once the season is completed.


Pay: $8.00/hr
Position type: Part time Seasonal (2014 WNBA Season May 14-Sept 14)
Positions Available: 3

The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrated alignment with the company's mission and core business values
2) Collaboration with key internal/external resources and
3) Ongoing self development.

KRA'S (Key Responsibility Areas):
1. Assist Game Operations department within office projects and daily tasks
2. Organize Game Ops storage
3. Assist Game Operations department with game night duties.
     Example – Set-up of table locations, signage, handouts, etc.
     Example – Implementation of on-court promotions.
     Example – Coordinate event logistics for national anthem and color guard participants.
4. Assist Game Operations staff with planning, set-up, and breakdown of Spurs, Stars, and Rampage events.
     Example- Games
     Example-Auditions
     Example-Theme Night/Special Events.
5. General office duties including answering phones, archiving game photos, market research, etc.
6. Related duties as assigned

MINIMUM QUALIFICATIONS
• Must be available to work May 2014-Sept 2014 (WNBA Season)
• Able to work 29 hours per week (including office hours various Spurs (NBA), Rampage (AHL), and Stars (WNBA) game and events.
• Must be able carry/move/handle 15 pounds boxes.
• Self-starter, pro-active, highly motivated.
• Detail oriented.
• Has a commitment to excellence.
• Is outgoing and resourceful.
• Able to work with all types of people.
• Is flexible with schedule; willing to work nights, weekends, and holidays, if necessary.

Part time Seasonal positions are paid positions (minimum wage), but are not guarantees of employment once the season is completed. This position traditionally lasts from beginning of WNBA season to end of the season based department needs and successful completion of duties and fulfillment of all responsibilities.

*SS&E is an Equal Opportunity Employer
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a flexible schedule, with the ability to work nights, weekends and possibly holidays? This includes the ability to work 29 hours per week.
2. Please describe any event related experience.
3. Would there be any issues with moving or carrying items up to 15lbs?
4. If offered the position, when would you be able to start?


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Sales, Service, & Marketing: Sponsorship Services/Activation
Franchise Sponsorship Account Executive - Spurs Sports & Entertainment (San Antonio, TX)

POSITION: Franchise Sponsorship Account Executive
REPORTING RELATIONSHIP:
REPORTS TO: Sr. Manager of Business Operations-Rampage & Stars
Direct Reports: None

CAPSULE POSITION DESCRIPTION:
This position will be responsible for developing, sustaining, and increasing advertising partnerships for the San Antonio Rampage and Stars with a strong focus on relationship sales and customer retention. This person must provide extensive customer service and continual development of relationships with external and internal clients and corporate partners. The Account Executive is responsible for the sale, administration, and implementation of all accounts while serving as point of contact for partners.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (Key Responsibility Areas):
-Develop, sustain, and increase new and ongoing business and sales relationships.
-Implement and demonstrate outbound sales efforts through the use of sales and services best practices, prospecting & lead generation, networking, data capture and personal database management.
-Develop and personal strategies, training, procedures, and goals to achieve sales goals for the Rampage and Stars.
-Research, create, develop and implement promotions for partners.
-Prepare, order, coordinate, and obtain partner media prior to promotions or events.
-Maintain strong professional relationships with all partners.
-Research, forecast, prepare, and track all partner promotional budgets.
-Oversee and manage all partner contracts to ensure that all partner elements are fulfilled and activated (executed).
-Assist, support and coordinate with the SS&E Partnership Sales and Game Operations staff with all aspects of promoting and managing all SS&E Franchise properties and other department responsibilities, including but not limited to, special projects and planning.
-Compile, report, enter, collect, and track accurate information, billing, payments, and reports pertaining to proposals, budgets, and other account details into MARKETLINE / MATRYX database system.

Minimum Requirements:
-Ability to develop and generate new business
-Proven sales experience preferred
-Knowledge of the AHL and/or WNBA preferred
-Excellent verbal and written communication skills
-Must be able to prioritize work when given multiple projects
-Strong customer service and organizational skills required
-Ability to work nights, holidays, & weekends
-Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your related sales experience.
2. How would you go about completing multiple projects with tight deadlines?
3. Do you have a flexible schedule, willing to work nights, holidays etc.?


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Sales, Service, & Marketing: Fan Development
Summer Basketball Camp Coach - Spurs Sports & Entertainment (San Antonio, TX)

POSITION:  Spurs & Stars Basketball Camp Coach

REPORTING RELATIONSHIP:  
DEPARTMENT:  SALES
REPORTS TO:  Sarah Silva, Coordinator of Sports Programs & Events
DIRECT REPORTS:  Nevil Shed, Director of On-site Camp Operations


CAPSULE POSITION DESCRIPTION:
Basketball Camp coaches are a seasonal contracted position that facilitates basketball camps from Monday-Friday on selected camp weeks. Coaching positions are seasonal positions and usually occur during summer, spring break or winter break time periods. Coaches can vary from middle school, high school, or college coaches or any individual who has student coaching or coaching internship experience.  Coaches must have plenty of experience working with children and must exude a professional image at all times.  Our coaches are the face of the basketball camps for our campers and must take full pride in representing Spurs Sports & Entertainment in a professional manner.

This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

D. KRA'S (Key Responsibility Areas):
1. Ability to adjust coaching techniques, based on the strengths and weaknesses of athletes. Teach, coach, instruct, and have the ability to demonstrate basketball skills and positive values, in accordance to the camp curriculum and as an extension of the San Antonio Spurs. Provide training direction, encouragement, and motivation in order to prepare athletes for games, competitive events, and/or tours. Identifying the developmental needs of camp participants and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
2. Model and display professionalism in appearance, customer service and coaching behavior. The person in this position must demonstrate professionalism at all times towards participants, parents, team members and the public while ensuring a fun, developing and learning experience for everyone. They must exhibit the ability to be alert and attentive to all camp participants.
3. Supervise and motivate children between the ages of 7-18, for a period of 5-6 days. This position requires accountability for the coach in that they are to stress, model and promote a positive attitude and listening skills toward all levels of camp participants. This requires the person in this position to also look sharp, be upbeat and enthusiastic. 
4. The coach in this position is responsible for maintaining supervision and verifying that all campers are present and accounted at all times. They are required to communicate their requirements for special care or supervision.
5. This position requires preparation and organization of instructional and evaluation materials. In addition to this, the coach in this position is responsible for completing timely and accurate evaluations of all player participants. 
6. This position requires an officiating assignment to be conducted with pride and without bias. 

PERFORMANCE MEASUREMENTS:
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position. Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Achievement of Business Unit’s Strategic Plan.
• Vision, Mission and Values Alignment.
• IDP/Self and Team Development.
• Collaboration with Key Internal/External Resources.
• Feedback from Camp Participants and Fans.
• Consistent Business Professionalism and Brand Appearance.


Minimum Qualifications:
• The ability to attend required staff meetings, which are held in the gym at 7:30am on Mondays, and 8:15am the rest of the week days.
• Attend camp orientation meeting in May and daily staff meetings during camp week.
• High school education or equivalent.
• Working knowledge of basketball.
• Working knowledge of basketball officiating standards.
• Minimum of 5 years Middle school, High school or College programs, dealing with different groups or skill levels.
• Ability to travel to accommodate multiple camp locations.
• The flexibility and organizational skills to assist the on-site camp director with special appearances, camp setup and registration, customer service, or any other assigned duties.
• Ability to successfully pass our reference and background screening process.


Dates are as follows:
June 9-13       (University of the Incarnate Word)
June 16-20     (University of the Incarnate Word)
June 23-27     (George Gervin Youth Center) ***
June 23-27     (George Gervin Youth Center)
July 6-11          (University of Incarnate Word)**
July 14-18        (George Gervin Youth Center)*
July 21-25        (George Gervin Youth Center)
July 28-Aug 1  (University of Incarnate Word)*
August 4-8      (George Gervin Youth Center)
 

* - denotes Spurs Player week
** - denotes Overnight Camp (boys only)
*** - denotes Stars Camp (girls only)

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.

 

 


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 5 years experience coaching and dealing with different groups or skill levels?
2. Do you have the ability to travel to accommodate multiple camp locations?
3. Do you have a working knowledge of basketball and basketball officiating standards?
4. Do you have the ability to pass our reference and background screening process?


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Sales, Service, & Marketing: Corporate Sponsorship Sales
Account Executive - Spurs Sports & Entertainment (San Antonio Spurs, TX)

POSITION TITLE: Account Executive


REPORTING RELATIONSHIP:
REPORTS TO: Senior Manager of Corporate Partnership Sales
Direct Reports: None

 

CAPSULE POSITION DESCRIPTION:
This position will be responsible for further developing, maintaining, generating, and increasing advertising partnerships for the San Antonio Spurs, Rampage, San Antonio Stars, Toros, and AT&T Center Family Shows and/or Events with a strong focus on relationship sales and customer retention. This person must provide extensive customer service and continual development of relationships with customers, co-workers, and corporate partners. The Account Executive is responsible for the sale, administration, and implementation of all accounts while serving as point of contact for partners.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (KEY RESPONSIBILITY AREAS):
1. Generate, develop, and maintain new and ongoing business and sales relationships.
2. Implement and demonstrate outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, and data capture and personal data base management.
3. Oversee and manage all partner contracts to ensure that all partner elements are fulfilled and activated (executed).
4. Compile, report, enter, collect, and track accurate information, billing, payments, and reports pertaining to proposals, budgets, and other account details into MARKETLINE / MATRYX.
5. Other Duties as Assigned.

Minimum Qualifications:
• Minimum of one-year experience in advertising or partnership sales.
• Ability to develop and generate new business.
• Knowledge of media sales; media industry (including on-line and new media) preferred.
• Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
• Strong customer service skills required.

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of one-year experience in advertising or partnership sales? If so, please describe your most recent experience.
2. Please provide an example of a time when you were faced with a challenge while trying to make a sale. What was the end result?
3. Describe your experience with Microsoft Office.
4. Describe a time where you went above and beyond for a customer.


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Sales, Service, & Marketing: Sales & Marketing Management
Austin Toros Inside Sales Representative-Part Time - Spurs Sports & Entertainment (Austin, TX)

POSITION:  Inside Sales Representative (Part Time)
REPORTING RELATIONSHIP:  
REPORTS TO: Toros Business Operations
DIRECT REPORTS: None

CAPSULE POSITION DESCRIPTION:
The Austin Toros are seeking positive and passionate individuals that are committed to becoming sales leaders in the sports and entertainment industry. This position is a seasonal, career growth-oriented sales development program which will focus on developing the skills and knowledge needed to become a sports sales professional. This program is intended to assist the full-time Ticket Sales Representatives in contacting local businesses and organizations to sell group and season tickets. Responsibilities will include generating new revenue through the selling of group and season tickets for the Austin Toros.  Revenue will be generated via phone calls, prospecting and referrals with a strong focus on relationship sales and customer retention.

Position Pay: $7.25 per/hour 
Hours: 20-29hrs/week
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (Key Responsibility Areas):
1. Oversee a group project from beginning to end including the following: brainstorm the group project, pitch to group manager, develop group project, plan and sell the group project.  All aspects of the project will be assisted by a group reprentative and manager.
2. Experience the Season Ticket Sales Process including the following: generating a leads list, research, cold call, sales process and close.  All aspects of the project will be assisted by a season ticket reprentative and manager.
3. Participate in a high level project designed to drive sales including the following: season ticket pricing, renewal rate projection, benefits and packaging and ticket programs and offers.  All aspects of the project will be assisted by a manager.
4. Attending and assisting with set up of select community events.  Responsibilities at evetns will include: Distributing information, selling the Toros to people in attendance and assisting the Toros mascot and dance team at events.


PERFORMANCE MEASUREMENTS
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position.  Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Vision, Mission and Values alignment.
• Internal / external customer feedback and surveys.
• IDP/self development goal achievement.
• Generation of ticket sales and retention.
• Direct business results.

MINIMUM QUALIFICATIONS:
• Working toward a bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field.
• Must possess excellent verbal and written communication skills.
• Excellent customer service skills.
• Drive and desire to be a sales industry leader.
• Ability to work as a team player while being open and willing to learn.
• Ability to present sales information to potential clients.
• Ability to work flexible hours, including evenings, weekends, some holidays, and nights.
• Proficiency in Microsoft Office Suite including Word, Outlook, and Excel.
• Commitment to personal integrity.

PREFERRED EXPERIENCE:
• 1 year training, internship or sales experience
 

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you currently enrolled in a business/marketing or sports management field? If not, do you have equivalent job experience in a related field?
2. Please provide an example of a time when you were faced with a challenge in your most recent position. How did you handle the issue? What was the outcome?
3. This position requires the ability to work a flexible schedule. This includes nights, weekends, and some holidays. As a result, do you foresee any scheduling issues?
4. Are you proficient with Microsoft Office (Word, Excel, and Outlook)?


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Sales, Service, & Marketing: Ticket Marketing
New Business Consultant (Inside Sales Team) - Spurs Sports & Entertainment (San Antonio, TX)

POSITION: New Business Consultant (Inside Sales Team)
DEPARTMENT: Ticket Sales & Service

REPORTING RELATIONSHIP:  
REPORTS TO: Manager of Group and Inside Sales
DIRECT REPORTS: None

CAPSULE POSITION DESCRIPTION:
Spurs Sports & Entertainment (SS&E) is seeking positive and passionate individuals that are committed to becoming sales and service leaders in the sports and entertainment industry. This position is a 12 month career growth-oriented sales development program which will focus on developing the skills and knowledge needed to become a senior sales professional. The intention of this program is to grow the Consultants’ skills to a level that will warrant a promotion to a full time sales position in the sports industry upon the successful completion of the program.
Successful individuals should possess a burning desire to start a career with a sound foundation in the sports industry. Additionally, a high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must. Individuals must also possess strong communication skills, comfort with cold calls and computer proficiency.
Responsibilities will include generating new revenue through the selling of premium seating, season and partial ticket plans, and group tickets for the San Antonio Spurs, Rampage, Silver Stars, and AT&T Center Family Shows. 
The person in this position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (Key Responsibility Areas):
1. Proactively sell new full season tickets, partial plans and group tickets for all SS&E properties via phone calls, prospecting, referrals, face-to-face appointments and in-arena appointments with a strong focus on relationship sales and customer retention.
2. Develop relationships, set face-to-face appointments (both externally and at the AT&T Center) and show seats to potential customers with the objective to close new business. Make 80-100+ outbound phone calls daily.
3. Continuously look for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other ticket sales initiatives (sales booths, in-house events and off-site community events) Maintain electronic records of all customers and prospects with our CRM system.
4. Greet, Support, and Serve current and potential clients daily and at games. Work games, nights, weekends and holidays as assigned.
5. Collaboration with key internal/external resources.
6. Commit to on-going sales training and development of best sales practices through weekly meetings and role-play sessions. Attend all other sales department meetings and customer service events as assigned.
 

PERFORMANCE MEASUREMENTS
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position.  Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Vision, Mission and Values alignment.
• Internal / external customer surveys.
• Achievement of Business Unit’s strategic plan.
• Direct business results.
• IDP/self development goal achievement.

Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field.
• Must possess excellent verbal and written communication skills.
• Excellent customer service skills.
• Drive and desire to be a sales industry leader.
• Ability to work as a team player while being open and willing to learn.
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights.
• Proficiency in Microsoft Office Suite including Word, Outlook, and Excel.
• Commitment to personal integrity.

*SS&E is an Equal Opportunity Employer*

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 
 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please briefly list your previous sales and marketing/promotion experiences.
2. Please provide an example of a time where you were proud of your service skills.
3. Please describe an opportunity you have taken in the past year to further your personal growth.
4. Do you have a flexible availability, including the ability to work evenings, weekends and holidays as needed?


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Sales, Service, & Marketing: Ticket Sales
Director of Business Development - Texas Legends (Frisco, TX)

Responsible for maximizing revenue from the sale of tickets to consumers, groups and corporations. Essential duties for this position include but are not limited to

a.) Developing, writing and leading the implementation of a marketing and sales plan for season, group and individual tickets;
b.) Directing sales forecasting activities and setting performance goals;
c.) Reviewing market analyses to determine customer needs, price schedules, and discount rates;
d.) Creating and implementing sales promotion programs and literature;
e.) Representing the Team at local business and group association meetings to promote the team;
f.) Delivering sales presentations to key clients and meeting with key clients - maintain relationships, negotiations and close deals.

Qualified candidates will have successful sales experience - success in selling a variety of ticket packages for a sports or entertainment venue or event is preferred. Bachelor’s degree is required. The ideal candidate will have proven interpersonal skills and excellent communication skills. He/she should be organized, enthusiastic, and focused. The selected candidate will be multi-task oriented with the ability to work within demanding timeframes, have the ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, and have demonstrated ability to work in a team environment. Familiarity with the town and the sport is beneficial. Computer proficiency is necessary.
 


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Sales, Service, & Marketing: Ticket Sales Management
Director, Sales - Tulsa Shock (Tulsa, OK)

 
Summary: The Tulsa Shock is seeking a highly motivated self-starter with sales-oriented and customer service experience to lead a team of energetic Ticket Sales Account Executives. Responsible for all revenue related to tickets and retention that include season tickets, group tickets, single game tickets, suites and loge sales.
Essential Duties and Responsibilities include the following:
• Ability to hire, lead, train a team of Ticket Sales Account Executives
• The focus to drive revenue for all ticket sales revenue streams

• Lead weekly sales meetings with sales team
• Ability to create accountable processes in measuring account executives pertaining to sales and retention sales goals
• Create a first-class customer service culture for season ticket members
• Responsible for constant sales training/role playing for sales calls, face-to-face appointments, event selling and other related sales responsibilities
• Work with senior management team to develop creative ideas for sales team and client base
• Work closely with members of marketing, corporate sales, community relations, youth basketball to incorporate ticket sales programs
• Work with marketing manager on all sales and promotional opportunities to drive ticket sales
• Generate lead system for prospecting sales territory and generating referrals
• Achieve and exceed weekly, monthly and annual goals for team and individuals set by the President/CRO
• Attend games to promote the team by selling various ticketing packages on the concourse
• Importance of developing staff
• Ability to train new staff members and monthly sales training (weekly in some cases
Additional Qualifications:

• Strong communication and written skills
• Ability to work within various departments of the organization
• Organized and attention to detail

Education and/or Experience:
• Bachelor’s Degree
• At least three years experience working for professional sports franchise in ticket sales
• At least two years of management experience
• Proficient with TicketMaster
Computer Skills: Database Applications, Excel, Outlook and Word software

.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 3 years of sports sales experience.
2. Yes/No: I have at least 2 years of management experience.


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Tulsa Shock (Tulsa, OK)

The Tulsa Shock are seeking a experienced, passionate, and enthusiastic sales person to join our staff. Selling season tickets, partial plans, and group tickets to companies and individuals via phone, prospecting and setting appointments.
Essential Duties and Responsibilities include the following
• Responsible for generating maximum revenue through full menu marketing ticket programs
• Sell full-seasons, partial plans, and group tickets
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
• Plan and coordinate group events (Pre-game group performances, High-Five Kids Tunnels, etc.)
• Manage all personal accounts and provide the highest level of customer service throughout the season
• Game night responsibilities include answering the incoming sales line, assisting with sales initiatives, and/or prospecting clients at the arena
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Maintain accurate records of all prospecting activities and closed sales

Education and/or Experience
• Bachelor’s degree required
• Prior experience in ticket sales, inside sales/telemarketing, appointment scheduling or cold-calling techniques is preferred
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• High energy; ability to remain focused on sales goals and work independently
• Ability to work flexible hours, including evenings, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years of sales experience
2. Do you have previous experiece in the sports industry


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Sales, Service, & Marketing: Ticket Sales
Account Executive - Group Sales - Utah Jazz (Salt Lake City, UT)

The Utah Jazz has an immediate full time opening for an Account Executive - Group Sales.  Responsible for generating revenue through the selling of Jazz ticket packages, including group tickets, season tickets, mini plans and premium inventory via face to face presentations, phone calls, sales tables, and networking events. Core to this role is the ability to prospect, sell and service numerous group ticket accounts and manage many different group sales initiatives at once. Champion the company’s Mission and Vision, and model the company Values.

Duties and Responsibilities will include:

  • Prospect and qualify all potential sales opportunities
  • Meet or exceed daily appointment and call expectations
  • Meet or exceed yearly sales goals
  • Effectively execute sales campaigns and training set forth
  • Efficiently manage workday as determined by Management
  • Maintain computerized records of all clients and prospects in our CRM and ticketing systems
  • Provide excellent customer service
  • Maintain and grow industry standard sales skills
  • Perform game-day responsibilities, including entertaining clients and fulfilling commitments
  • Other duties as assigned by Manager

Minimum Skills and Qualifications:

  • Self-motivated with a positive and personable attitude
  • Strong organizational and communication skills including verbal and written
  • Bachelor’s degree from an accredited college or university is preferred
  • Proven track record of 1-2 years of high level sales success
  • Punctual, groomed and dressed for a professional environment
  • Ability to work as a team player
  • Ability to work all home games and irregular hours (evenings, weekends, holidays) as required
  • Proficient in basic computer software programs
  • Excellent customer service and time management skills
  • Polished presentation skills with the ability to communicate with large groups and clients
  • Must be able to pass a pre-employment background and drug screening

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job."

Utah Jazz and Miller Sports Properties is an equal opportunity employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous group sales experience with a professional or collegiate team.
2. Yes/No: I am competitve and target driven.
3. Yes/No: I have a four year college degree.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous group sales experience with a professional or collegiate team.
2. Yes/No: I am competitive and target driven
3. Yes/No: I have a four year college degree


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