Current available jobs in Sales, Service, & Marketing:


» ACCOUNT EXECUTIVE - Atlanta Dream (Atlanta, GA)
» Membership Associate - Atlanta Hawks (Atlanta, GA)
» Director, Entertainment Marketing - Brooklyn Nets (Brooklyn, NY)
» Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)
» Marketing Specialist - Connecticut Sun - WNBA / New England Black Wolves - NLL (Uncasville, CT)
» Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)
» Corporate Partnership Sales Director - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Premium Partnership Sales Manager - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Inside Ticket Sales Executive - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)
» Account Executive - Erie BayHawks (Erie, PA)
» Account Services Executive, Ticket Services - Golden State Warriors (Oakland, CA)
» Digital Marketing Specialist - Houston Rockets (Houston, TX)
» Head of Game Entertainment - Los Angeles Clippers (Los Angeles, CA)
» Manager/Director, Corporate Partnership Sales - Maine Red Claws (Portland, ME)
» Account Executive, Client Services - Memphis Grizzlies (Memphis, TN)
» Grizzlies TEAM Mentor Program Site Representative (Part-Time: 10-12 hours per week) - Memphis Grizzlies (Memphis, TN)
» Account Executive, Ticket Sales - Memphis Grizzlies (Memphis, TN)
» Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)
» Coordinator, Corporate Partnerships- Full Time - Miami HEAT (Miami, FL)
» Account Manager, Premium Client Service - Miami HEAT (Miami, FL)
» Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)
» Account Manager, Corporate Partnerships (Service)- Full Time - Miami HEAT (Miami, FL)
» Season Ticket Services Account Representative-Full-Time - Miami HEAT (Miami, FL)
» Manager - Business Strategy and Activation - Milwaukee Bucks (Milwaukee, WI)
» Manager- Live Programming and Entertainment - Milwaukee Bucks (Milwaukee, WI)
» Group Account Executive - Milwaukee Bucks (Milwaukee, WI)
» Promotions and Game Day Operations Coordinator - New Orleans Pelicans (New Orleans, LA)
» Business Analytics Sponsorship Coordinator - New Orleans Pelicans (New Orleans, LA)
» Part-Time/Seasonal Game Night Entertainment Staff (2015-2016 Season) - New Orleans Pelicans (New Orleans, LA)
» Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)
» Corporate Sales Account Executive - New Orleans Pelicans/Saints (New Orleans, LA)
» Sales Associate - July/August 2015 - Philadelphia 76ers (Philadelphia, PA)
» Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)
» Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)
» Phoenix Suns/Mercury Street Team - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Night Sales Consultant - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)
» New Arena Account Manager, Ticket Services - Sacramento Kings (Sacramento, CA)
» New Arena Account Manager, Group Ticket Sales - Sacramento Kings (Sacramento, CA)
» Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)
» Manager of Corporate Partnership - Seattle Storm (Seattle, WA)
» Account Executive - Tulsa Shock (Tulsa, OK)
» Marketing Manager & Media Specialist - Utah Jazz (Salt Lake City, UT)
» Marketing Manager & Sales Liaison - Utah Jazz (Salt Lake City, UT)



Sales, Service, & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - Atlanta Dream (Atlanta, GA)

ATLANTA DREAM ACCOUNT EXECUTIVE

JOB DESCRIPTION

Title:                     Atlanta Dream Account Executive

Department:      Atlanta Dream Ticket Sales & Services

Reports to:          Director of Ticket Sales and Service

Type:                     Exempt, Full-Time

SUMMARY

The Atlanta Dream Account Executive is responsible for driving revenue by selling season tickets, partial plans, and group ticket packages to area businesses, individuals, and local group/organizations. Account Executives achieve their goals by phone prospecting, setting outside and inside appointments, hosting in-arena tours, participating in sales/promotional events and prospecting at Dream home games as well as internal/external events. Also responsible for delivering exceptional customer service, updating and maintaining account records and other duties assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sell season & partial season tickets and other ticket products.

  • Meet and exceed the required outbound call effort to generate sales.

  • Achieve and succeed monthly and annual revenue goals.

  • Generate prospective customers through cold calls, networking and obtaining referrals from existing customers

  • Work all Atlanta Dream home games, as well as team and community events for the purpose of securing ticket sale opportunities.

  • Service the needs of each existing account, while building relationships to provide excellent customer and renew each season ticket and group account.

  • Maintain computerized records of all clients and prospects with our CRM system.

  • Assist customer service efforts during renewal campaigns.

  • Become knowledgeable in pricing, discounts, promotions and Dream policies and procedures.

Supervisory Responsibilities

This position will not have managerial responsibilities.

Qualifications and EXPERIENCE

  • College degree required

  • Three to five years of successful work experience, preferably in the sports or entertainment industry

  • Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred

  • Possess excellent customer service skills

  • Great professional phone sales technique and skills

  • Must be able to manage schedule to achieve daily goals for calls, appointments and sales

  • Proficient with Archtics and TicketMaster ticketing systems, or a similar ticketing system

  • Handle problems and customers in an efficient and courteous manner

  • Possess strong communication skills, both verbal and written, and exceptional interpersonal skills

  • Excellent organization skills and attention to detail

  • Ability to work with a team.

  • Be able to work a flexible schedule, including nights, weekends, and holidays

  • Proficient in Database Applications, Microsoft Word, Excel and Outlook

  • Knowledge of and passion for Dream/WNBA preferred

Required Questions (answer in cover Letter)

  1. Yes/No: I have previous ticket sales experience.

  2. Yes/No: I have played basketball in high school or college.

  3. Yes/No: I have one year of general sales experience.

  4. Yes/No: I have previous ticketmaster and archtics experience.

Certifications, Licenses or Registrations

As needed to meet education and/or experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous ticket sales experience.
2. Yes/No: I have played basketball in high school or college.
3. Yes/No: I have one year of general sales experience.
4. Yes/No: I have previous ticketmaster and archtics experience.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Membership Associate - Atlanta Hawks (Atlanta, GA)

If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the Atlanta Hawks & Philips Arena have an open door. Throughout the program individuals will be responsible for an individual quota and top performers will be given the ability to advance their sports career internally or externally. As a whole, the department acts as a feeder system to all senior level sales and service positions, as career growth is the main objective of the program.  The extensive training program that occurs over the duration of one’s tenure will provide one with all the tools to grow their professional and sales skill sets.

RESPONSIBILITIES/DUTIES:

  • Sell a full menu of ticket products for the Atlanta Hawks via phone and face-to-face presentations.  Including, but not limited, to full and partial ticketing packages, premium tickets, group tickets, and premium hospitality packages.
  • Meet or exceed weekly, monthly and annual individual performance goals.
  • Set and complete out of office sales appointments, as well as conduct in-arena appointments to close new business.
  • Making outbound sales calls each day with the goal of generating new ticket revenue.
  • Maintaining records of all sales prospecting and customer conversations with our CRM system.
  • Must be able to work evenings and weekends, as required.  All Atlanta Hawks home games will be worked in various capacities including, but not limited to:  prospecting appointments, sales tables, and game events.
  • Other related duties as assigned by the Ticket Sales Manager.

QUALIFICATIONS:

  • Bachelor’s degree
  • Comfort with making outbound cold calls.
  • Strong desire to start a career with a team that has ample opportunity for growth.
  • Strong work ethic, competitiveness, and a positive attitude.
  • Highly motivated with a passion for sales.
  • Willingness to learn and study sales, helping make it a career.
  • Ability to work as a team player.
  • Present themselves in a professional manner, and able to interact with all levels of the organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous sales experience.
2. Why are you right for this position?
3. Rate the following 3 characteristics (Grit, Team Player, Integrity) in order, 1-3, that best describes you.
4. Briefly state what your professional goals are for the next 3-5 years.
5. Please tell us one interesting thing about yourself and how you will use it to be successful.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Director, Entertainment Marketing - Brooklyn Nets (Brooklyn, NY)

I. SUMMARY

Under general direction, this position is responsible for creating and directing all Brooklyn Nets entertainment assets, a staff of 60-85 performers and coaches, which includes the Brooklynettes, the Brooklyn Nets Kids, Team Hype, the Dunking Divas, the NETSational Seniors, the Brooklyn Nets Beats, the in-arena emcee, and the Nets Kid emcee.  In addition, this position is responsible for promoting the growth of Brooklyn Nets entertainment brands through appearance bookings, media coverage, global travel, web and social media features, partnership marketing content, and revenue generating fan experiences. Duties may be expanded to include other critical functions deemed essential by the Senior Vice President of Event Marketing and Community Relations.

Brooklyn Nets is an Equal Opportunity Employer (EOE).

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Oversee the selection of choreographers to work with the Brooklyn Nets entertainment teams;

·         Manage the selection and editing of music for all in-game performances;

·         Partner with designers to design and create costuming and footwear for all Nets performers;

·         Research new talent in the music, design, and choreography industries to enhance the Nets entertainment experience;

·         Oversee the selection of National Anthem, Color Guard and Halftime performances;

·         Manage all members of the Game Night Staff;

·         Lead entertainment court rehearsals;

·         Provide direction to all entertainers and game night staff to ensure every contest, performance, and sponsored element is properly executed;

·         Facilitate all entertainment team events on game day, including but not limited to autograph sessions, suite visits, fan meet and greets, partner presentations and appearances, plaza activations, and live merchandise modeling;

·         Ensure entertainers are fully prepared and represent the Nets brand positively at all in-house, sponsor driven, community driven, and out-of-house appearances;

·         Prepare entertainers for all media interviews and appearances to ensure proper representation of the Brooklyn Nets brand;

·         Train entertainers to serve as ambassadors of the Nets and the NBA through global travel on behalf of the team or league;

·         Design all entertainment team marketing materials;

·         Approve Brooklyn Nets marketing materials that feature entertainment assets;

·         Direct annual Nets entertainment team photo shoots;

·         Assist with the creative planning of Brooklyn Nets video shoots;

·         Catalogue all entertainment team images and media coverage;

·         Design and facilitate all updates to brooklynettes.com and other entertainment team websites;

·         Oversee Brooklynettes social media and provide Marketing department with entertainment content for Brooklyn Nets and Barclays Center social media pages;

·         Create and promote unique content for entertainment team presenting partners;

·         Generate and administer the execution of all revenue generating dance events that establish the Brooklyn Nets as the destination for professional level dance training and performance.

III. QUALIFICATIONS

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals to perform the essential functions of the position.

A. Education and/or Experience

·         Bachelor’s degree required;

·         5 – 7 years experience in a related position are required

·         5 or more years in a supervisory position;

·         Experience working in the entertainment industry is preferred;

B. Knowledge/Skills/Abilities

·         Must have excellent interpersonal skills and the ability to maintain positive and supportive working relationships;

·         Must be willing to multi-task, handle multiple projects at once, be self-directed, work independently and handle creative direction/feedback;

·         Must be able to adapt to situational changes and schedule or accommodate changing needs;

·         Must have strong management skills and the ability to oversee multiple departments and projects at one time;

·         Must demonstrate success in budget management and control;

·         Must be comfortable with engaging in a variety of communicative modes (verbal, non-verbal and written) and be attuned to others through active listening and display other strong communication skills; 

·         Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships; a strong sense of self-awareness and emotional intelligence is imperative;

·         Must have knowledge of the Brooklyn Nets brand and entertainment department philosophies;

·         Must be able to work well in a collaborative group environment, be a flexible and reliable team player (both within own department and within company as a whole);

·         Must be able to maintain confidentiality and use discretion when handling sensitive information;

·         Must have truly outstanding customer service and interpersonal communication skills;

·         Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

·         Must have superior organizational skills and be comfortable with Excel;

·         Must be able to work extended and/or irregular hours including nights, weekends and holidays, as needed;

C. Certifications

None Required.

 

IV. WORKING CONDITIONS

A.     Travel Requirements

Frequent Traveler (20-50 %travel): The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay for one or more nights.                  

B.     Physical Demands

This position requires the ability to lift up to 25 pounds.

C.     Work Environment

He/she will be expected to attend all games at Barclays Center, as well as other events that may take place on weekends and/or holidays. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to five the associate a general sense of the responsibilities and expectations of his/her position.  As the nature of business demands change so, too, may the essential functions of this position.

            


Note: This position was originally posted on the Brooklyn Nets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Brooklyn Nets employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Chicago Sky Account Executive-New Business Development Specialist - Chicago Sky (Skokie, IL)

The Chicago Sky is seeking an experienced, passionate, and enthusiastic sales person to join our staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive with a focus in New Business Development who can demonstrate the skills and knowledge needed to exceed weekly and monthly sales goals. The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities. Ticket sales will be generated via phone calls, prospecting, referrals and face-to-face presentations with a strong focus on networking, relationship sales, and customer retention.

Responsibilities:
1. Sell full season ticket memberships, partial season ticket memberships, and group packages
2. Sell business partner packages and hospitality area memberships to businesses
3. Utilize social selling tools to network and create successful relationships within the business community
4. Renew existing customers and sales through exceptional customer service practices and problem solving skills
5. Make 60+ outbound phone calls on a daily basis
6. Continuously create and implement strategies to prospect, develop, and grow ticket sales opportunities and ideas
7. Maintain detailed records of customer interactions and sales process utilizing Archtics
8. Meet or exceed weekly and monthly sales goals in the areas of season, group, and partial-plan ticket packages
9. Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
10. Attend networking events to grow prospect pool of potential clients
11. Game night responsibilities as well as attending outside events


Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Two-years of successful sales experience (preferably in the sports or entertainment industry)
• Must possess excellent verbal and written communication skills
• Self-starter with a positive attitude and ability to work independently
• Ability to function in a fast-paced environment and handle multiple projects while adhering to deadlines
• Strong time management and organizational skills as well as exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism and a passion for the sports industry and women’s sports
• Ability to work as a team player while being open and willing to learn
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous of sales experience? Explain
2. Do you have previous experience in the sports industry? Explain


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Marketing Specialist - Connecticut Sun - WNBA / New England Black Wolves - NLL (Uncasville, CT)

This position is responsible for the daily maintenance and upkeep of team websites, marketing and media agency support and CRM platforms.

  • Works with the advertising agency on a daily basis to ensure that projects are completed in a timely manner
  • Responsible for the daily contact and flow with the media buyer
  • Updates information and content on the team websites
  • Manages CRM program on behalf of all Mohegan Sun owned teams
  • Organizes all advertising and media needs
  • Manages all obligations and inventory of the team sponsors
  • Analyzes various channels for communication and data collection
  • Performs other related duties as assigned
  • Bachelors’ Degree in Marketing, Communications or a related field
  • Two years of experience in a marketing or internet technology
  • Excellent written and verbal communication skills
  • Excellent organizational and multi-tasking skills
  • Intermediate knowledge of Word, Excel and Outlook
  • Knowledge of HTML, Java and Webtrends
  • Office work environment
  • Must be able to sit in front of a computer for extended periods of time
  • Must be able to work various shifts and flexible hours including nights, weekends and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.  Mohegan Sun reserves the right to make changes to the above job description whenever necessary.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Executive - Connecticut Sun [WNBA] / New England Black Wolves - NLL (Uncasville, CT)

Do you think you are the right fit? We are looking for an aggressive, self-starter with a proven track record of success, selling in any industry!

This is your chance to get your foot in the door of a professional sports team owned by one of the largest gaming facilities in the world, Mohegan Sun! We now have two professional sports teams - the Connecticut Sun - WNBA http://www.connecticutsun.com and the New England Black Wolves - NLL (Professional Men's Indoor Lacrosse) http://www.blackwolves.com.

Qualified candidate will sell season, group, flex and individual tickets to the public and via partnerships with sponsors, vendors, local and regional corporations within an assigned territory. Will follow-up on all leads, however, will primarily make cold calls and develop relationships/partnerships with regional civic and corporate clients to generate contacts, formalize proposals and interact with diverse levels of individuals.

Meets individually established sales objectives and performs other related duties as assigned while promoting superior customer service. Position pays a base salary plus commission, with built in growth and earning potential with each year of service.

Minimum Qualifications: Bachelor’s degree required and/or at least 2 years of previous professional sales experience. Must have experience formalizing sales proposals. Must possess excellent customer service skills and intermediate computer skills. Ability to work long and unusual hours including late nights, weekends and holidays.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least 2 years of sales experience.
2. Yes/No: Are you willing to relocate to Southeastern Connecticut.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Partnership Sales Director - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.

As the Corporate Partnership Sales Director, you will sell a comprehensive array of Palace Sports & Entertainment assets for all of our venues, as well as cultivate new integrated partnerships with multiple assets. In addition to The Palace, other venues include the DTE Energy Music Theater and the Meadow Brook Music Festival.

WHAT YOU’LL BE DOING

  • Responsible for cultivating new business on behalf of Corporate Partnerships team by developing proposals, generating leads, conducting presentations, and negotiating contracts.
  • Sell across all PS&E assets and all PS&E inventory with focus on existing and emerging sponsorship assets.
  • Generate new opportunities through the delivery of sales presentations for The Palace, Pistons, and all other PS&E properties.
  • Establish and build client relationships through prospecting and lead development projects, including networking activities outside of day-to-day appointments.
  • Lead and/or assist the sales process from discovery to account development, negotiations, and closing.
  • Develop customized sponsorship programs using inventory controlled by the organization to generate revenue and meet the needs of clients.
  • Maintain a network of prospective clients and agency contacts.
  • Collaborate with other departments to build out sponsored programs, including Creative and Communications, Data and Analytics, etc. 

WHAT WE’RE LOOKING FOR

  • A bachelor’s degree from an accredited college or university, with five – seven years of successful sales experience.
  • A solution/relationship seller with the ability to sell integrated partnerships with multiple assets.
  • A hard worker who values integrity and respect for others, and a team player who also understands how to lead.
  • Strong networking, negotiating, closing and communication skills, along with the ability to conduct face-to-face presentations.
  • A candidate that can demonstrate a proven track record of maintaining and exceeding aggressive sales goals with senior level executives.
  • Ability to keep accurate records detailing sales performance, appointment recaps, account management, and prospecting activities.
  • Established network of clients in the Detroit Metro area preferred, but not necessary.
  • A self-starter that has the ability to multitask, reacts well under pressure, and is able to work in a fast-paced environment.
  • Must be available to work flexible hours including nights, weekends, and holidays.

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

Go back job listings


Sales, Service, & Marketing: Premium/Suite Sales
Premium Partnership Sales Manager - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.

As the Premium Partnership Sales Manager, you will sell a comprehensive array of Palace Sports & Entertainment Premium Seating and other ticket-related products for all of our venues, with a strong emphasis on contractual suite leases, courtside seats, and individual suite rentals. Other products include, but are not limited to, season ticket sales, partial ticket plans, and group sales and in addition to The Palace, other venues include the DTE Energy Music Theater and the Meadow Brook Music Festival.

WHAT YOU’LL BE DOING

  • Selling new (and/or) contractual suite leases, single game suite rentals, and courtside seats to both corporations and to the general public with emphasis on the premium portion of the business plan for both Pistons and non-basketball related events.
  • Implement and demonstrate outbound sales efforts by using sales and service best practices in prospecting, networking, lead generation, referral gathering, data capture and personal database management.
  • Generate a pre-determined minimum number of weekly out-of-office appointments, as well as in arena “face-to-face” meetings, to create new business opportunities.
  • Provide a superior level of customer service to all clients, prospects, and fans.
  • Continually create and implement unique sales strategies, ideas, and programs as a means of producing new business opportunities. 

WHAT WE’RE LOOKING FOR

  • A BA/BS from an accredited university.
  • A minimum of two years of successful sales experience, regardless of previous industry.
  • An established network of clients in the Detroit Metro area is preferred, but not necessary.
  • An aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude, and maximizes opportunities to increase revenue potential.  
  • Strong organizational skills with an attention to detail and a proven ability to handle multiple priorities with tact and patience in a fast-paced environment.
  • Impeccable communication skills, both written and verbal, with the ability to communicate effectively with all levels of the organization and all types of clients.
  • A team-improver that is willing and able to work flexible hours, including nights, weekends, and holidays in our non-stop, but always exciting industry.
  • Proficient in a variety of software applications (Excel, PowerPoint, etc.) and ticketing and sales management technology (SalesForce, Archtics, etc.).

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Inside Ticket Sales Executive - Detroit Pistons / Palace Sports & Entertainment (Auburn Hills, MI)

SUMMARY

Since the arrival of new ownership, our organization, leadership team, and operations of The Detroit Pistons, The Palace of Auburn Hills, DTE Energy Music Theatre, and Meadow Brook Music Festival, have been transformed. The Detroit Pistons are one of the NBA’s most storied franchises and the entertainment business continues to hum at each of our venues. We are committed to the achievement of our mission: to come together and thrill our fans and our community, and we would like you to help us in this endeavor.

As the Inside Ticket Sales Executive, you will sell Full and Partial Season Ticket Memberships, Group Outings, and Premium Seating, as well as have the opportunity to grow your career in the Sports Industry. The position is a full-time, entry level sales position that will be used to develop our future stars in the department. Palace Sports and Entertainment is committed to preparing you to take the next step in your career! Hours will be Monday – Friday from 8 AM – 5 PM on non-event days, and will extend through the completion of the event on Event Days.

WHAT YOU’LL BE DOING

  • Sell new full season tickets, partial season ticket plans, group tickets and single game luxury suites.
  • Make 80 Phone Calls per day.
  • Set a minimum of two appointments per day, showing seats, and giving arena tours with the intent to close business.
  • Complete assigned campaign tasks on time.
  • Proactively seek new leads through referrals, networking, and prospecting businesses.
  • Answer incoming single game ticket calls with the ability to up-sell callers into packages, groups, and suite rentals.
  • Represent Palace Sports and Entertainment at in-house events and off-site community events with the intent to prospect new business and build relationships.
  • Maximize prospecting events and game days by hosting no less than two prospects at each event.
  • Maintain accurate and detailed records of all current clients and prospects with our CRM system.
  • Provide excellent customer service to prospects and current clients over the phone and at games.
  • Attend weekly meetings and role-play training sessions.

WHAT WE’RE LOOKING FOR

  • Coachable, driven, and enthusiastic candidates.
  • Highly self-motivated individuals that have a desire to excel in sales.
  • Strong interpersonal skills.
  • Ability to maintain consistent attendance and on-time arrival daily and on all game nights.
  • High level salesmanship.
  • Ability to deliver exemplary customer service.
  • A BA/BS from an accredited university is preferred.

Note: This position was originally posted on the Detroit Pistons / Palace Sports & Entertainment employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Detroit Pistons / Palace Sports & Entertainment employment site.

Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Erie BayHawks (Erie, PA)

Account Executive - Erie BayHawks (Erie, PA)

The NBA D-League's Erie BayHawks seek a teachable, dedicated individual who is eager to grow the Team’s fan base via the successful execution of ticket sales programs to schools, businesses, clubs and organizations.  This passionate individual will focus their sales efforts in selling season tickets, group tickets and mini-ticket packages while having gameday duties as part of the BayHawks business operations team. 

 Duties and Responsibilities:  

  • Sell ticket packages, with an emphasis on group and season tickets, and fully execute every step of the sales process by prospecting, calling and meeting with customers
  • Establish and foster relationships with schools, businesses, clubs and organizations
  • Make cold calls and prospect using various resources to gain new prospects
  • Achieve personal sales quotas in the areas of group sales, season tickets and mini-packages while contributing to the organization’s overall revenue goals
  • Maintain a daily off-season routine of phone calls, meetings and sales presentations
  • Manage and provide superior service to your customers and clients
  • Participate in all gameday responsibilities as assigned
  • Attend team and community events for the purpose of maximizing sales opportunities
  • Availability to work nights and weekends as necessary
  • Assist the organization in other various special events, promotions, and social/civic activities
  • Participate in ongoing training for personal development to enhance sales skills
  • Contribute to the overall growth of the Team’s fan base by generating ideas and helping to execute programs that enhance the Team’s brand

Day-to-Day Responsibilities:

  • Sales – all aspects of the sales process including, but not limited to, prospecting new leads, phone calls, meetings, presentations, goal tracking
  • Service – Build and foster relationships with fans and customers by delivering superior customer service

Qualifications & Requirements:

An ideal candidate possesses:

  • Two (2) or more years of sales experience is preferred
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, professionalism, and a passion for the sports industry
  • Competitive nature and a contagious, positive attitude to contribute to a team work environment
  • Desire for consistent professional development via training and willingness to accept new challenges
  • Proficient in Microsoft Office programs
  • Strong time management and organizational skills. Must be able to manage schedule to achieve daily and weekly sales goals for calls, appointments and sales.
  • Demonstrated ability to work independently and produce results.
  • Demonstrated flexibility and creative problem solving skills.
  • Ability to provide superior customer service to our fans
  • Bachelor’s Degree

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Marketing
Account Services Executive, Ticket Services - Golden State Warriors (Oakland, CA)

About the Position
We have an immediate opportunity for an experienced and innovative Account Services Executive in our Ticket Services department. We are looking for a candidate with a deep commitment to customer satisfaction to support our ticket season holder accounts. The successful candidate will have a strong track record of customer service and the ability to thrive in a high pressure, fast paced, competitive environment.
This is a full-time position reporting to the Director, Ticket Services and is based in Oakland, CA.

Key Responsibilities

  • Expand, enhance, and sustain relationships with season ticket holder accounts
  • Identify, troubleshoot, and resolve a wide variety of situations
  • Consistently communicate with customers becoming an expert on all products and services offered by the Golden State Warriors
  • Professionally answer routine calls such as game night questions, customer profile changes, and account transactions
  • Participate in annual projects related to seat relocation, renewals, and playoffs
  • Responsible for answering, routing, and trouble-shooting all incoming telephone calls
  • Participate in various special projects as required

Required Experience & Skills

  • Bachelor’s degree required
  • Minimum of two years of customer service experience required
  • Excellent written, verbal and interpersonal communication skills
  • Ability to be proactive and flexible in the face of change and last minute requirements
  • Ability to maintain a flexible schedule – evenings and weekends may be required
  • Passionate about sports
  • Knowledge of all the Microsoft Office applications

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Digital/New Media Sales
Digital Marketing Specialist - Houston Rockets (Houston, TX)

General Description:

Produce and curate content for all Houston Rockets digital properties, particularly Rockets social media outlets, e-mail marketing and rockets.com.

RESPONSIBILITIES include but are not limited to:

·         Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

·         Day-to-day updates and maintenance for all Rockets social media outlets (Facebook, Twitter, Instagram, Snapchat and Vine).

·         Provide live social media updates during Rockets home & road games (including extensive travel)

·         Cover player appearances, team events, press releases & upload subsequent content to web & social media.

·         Provide post-game coverage to social media and Rockets.com, including writing game recaps, filming and uploading press conferences and updating content.

·         Content maintenance on rockets.com including news and latest team coverage through video, photo galleries and written articles.

·         Composing email content with the use of Adobe Dreamweaver and Photoshop, including writing and editing marketing copy and choosing relative graphics

·         Managing the customer database and creating targeted segment definitions of recipients from “opt-in” subscribers, past ticket purchasers from Vertical Alliance Ticketing System, and various other sources

·         Queuing and Broadcasting emails for release as scheduled through Responsys Interact.

·         Creation of email content templates with the use of Adobe Dreamweaver and Photoshop, including writing and editing marketing copy and choosing relative graphics

·         Manage the e-mail customer database and creating targeted segment definitions of recipients from “opt-in” subscribers, past ticket purchasers from Vertical Alliance Ticketing System, and various other sources.

·         Brainstorming and implementing potentially effective new social media and e-mail campaigns and marketing strategies, especially in regards to help increase opt-ins/followers for the customer databases.

·         Design graphics for e-mail, web and social media as necessary.

·         Plan and execute annual social media night promotion(s).

·         Assist in creating, scheduling, and managing ads for electronic tickets and online sales.

·         Reporting on various elements of digital marketing, including social media growth, web traffic, campaign effectiveness, and online sales tracking.

·         Act as a liaison for all other departments, namely handling internal requests for corporate sponsored elements and other marketing events.

·         Executing all campaigns while maintaining internal policies and NBA regulations.

·         Assist with planning and execution of various marketing department events.

MINIMUM QUALIFICATIONS:

  • College degree required.
  • Experience with all Microsoft Office and Adobe Creative Suite applications.
  • Basic understanding of HTML/CSS & web design.
  • Excellent organizational skills and abilities.
  • Excellent written communication skills.
  • Ability to handle multiple tasks and work with a sense of urgency.
  • Some experience with CRM or Mass E-mail delivery systems a plus.
  • An understanding of ticketing systems and sales strategies a plus.
  • Basic photography, videography and video editing skills.
  • Ability to work various nights and weekends
  • Most importantly, eagerness to learn within a team environment!

PHYSICAL & MENTAL REQUIREMENTS:

  • While performing the duties of the job, the employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, talk and hear.
  • The vision requirement includes close vision and ability to adjust focus. 
  • Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.
  • Must have ability to adjust to changing work hours and locations as needed. 

 

Only those candidates selected for an interview will be contacted.

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!


Equal Employment Opportunity Employer


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Head of Game Entertainment - Los Angeles Clippers (Los Angeles, CA)

SUMMARY
Responsible for developing and directing all L.A. Clippers entertainment assets, including the Clippers Spirit Dance Team, Hoop Troop, in-arena hosts, and other branded entertainment offerings.  The position will be responsible for promoting the growth of the entertainment brands through appearance bookings, media coverage, global travel, web and social media features, partnership marketing content, merchandise offerings, and revenue generating fan experiences. Duties may be expanded to include other critical functions deemed essential by the Vice President of Marketing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop breakthrough content and unparalleled fan experiences. 
  • Manage the selection and editing of music for all in-game performances.
  • Partner with designers and team managers to design and create costuming and footwear for all performers.
  • Research new talent in the music, design, and choreography industries to  enhance the entertainment experience.
  • Oversee the selection of National Anthem, Color Guard and Halftime performances.
  • Manage all members of the Game Night Staff.
  • Lead entertainment court rehearsals.
  • Provide direction to all entertainers and game night staff to ensure every contest, performance, and sponsored element is properly executed.
  • Facilitate all entertainment team events on game day, including but not limited to autograph sessions, suite visits, fan meet and greets, partner presentations and appearances, plaza activations, and live merchandise modeling.
  • Ensure entertainers are fully prepared and represent the Clippers brand positively at all in-house, sponsor driven, community driven, and out-of-house appearances.
  • Prepare entertainers for all media interviews and appearances to ensure proper representation of the Clippers brand.
  • Train entertainers to serve as ambassadors of the Clippers and the NBA through global travel on behalf of the team or league.
  • Design all entertainment team marketing materials.
  • Approve marketing materials that feature entertainment assets.
  • Direct annual entertainment team photo shoots.
  • Assist with the creative planning of video shoots.
  • Catalog all entertainment team images and media coverage.
  • Oversee Clippers Spirit social media and provide Marketing department with entertainment content for L.A. Clippers social media pages.
  • Create and promote unique content for entertainment team presenting partners.


QUALIFICATIONS

Education and/or Experience

  • Bachelor’s degree required.
  • 7 – 10 years experience in a related position are required.
  • 5 or more years in a supervisory position.
  • Experience working in the entertainment industry is preferred.

Knowledge/Skills/Abilities

  • Must have excellent interpersonal skills and the ability to maintain positive and supportive working relationships.
  • Must be willing to multi-task, handle multiple projects at once, be self-directed, work independently and handle creative direction/feedback.
  • Must be able to adapt to situational changes and schedule or accommodate changing needs.
  • Must have strong management skills and the ability to oversee multiple departments and projects at one time.
  • Must demonstrate success in budget management and control.
  • Must be comfortable with engaging in a variety of communicative modes (verbal, non-verbal and written) and be attuned to others through active listening and display other strong communication skills.
  • Must have the ability to demonstrate uncompromised judgment and discretion with regard to interpersonal relationships; a strong sense of self-awareness and emotional intelligence is imperative.
  • Must have knowledge of the L.A. Clippers brand and entertainment department philosophies.
  • Must be able to work well in a collaborative group environment, be a flexible and reliable team player (both within own department and within company as a whole).
  • Must be able to maintain confidentiality and use discretion when handling sensitive information.
  • Must have truly outstanding customer service and interpersonal communication skills.
  • Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption.
  • Must have superior organizational skills and be comfortable with Excel.
  • Must be able to work extended and/or irregular hours including nights, weekends and holidays, as needed.

WORKING CONDITIONS

  • Travel Requirements
    • The incumbent may be required to travel on a very limited basis. Trips may require air travel and/or overnight stay for one or more nights.
  • Physical Demands
    • This position requires the ability to lift up to 25 pounds.
  • Work Environment
    • He/she will be expected to attend all games at STAPLES Center, as well as other events that may take place on weekends and/or holidays.

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Sales
Manager/Director, Corporate Partnership Sales - Maine Red Claws (Portland, ME)

Position Summary:

The Maine Red Claws, a Portland-based NBA D-League Franchise affiliated with the Boston Celtics, has an immediate need for an experienced, results-driven Manager / Director of Corporate Partnerships committed to achieving sales excellence. The ideal candidate has a passion for selling and sports and a strong desire for progression in the industry. This individual must be self-motivated to achieve sales goals, results-driven, and customer-focused with superior communication skills and unwavering work ethic.

Duties and Responsibilities will include:

  • Protect the moral, legal and financial well-being of the Company.
  • Act as a representative of the Maine Red Claws, and Maine Basketball, LLC at all times by your drive to succeed, daily attitude and willingness to provide quality customer services and professionalism throughout the sales process.
  • Conduct sales conversations with key decisions makers via inbound and outbound phone calls, in and out of office meetings/presentations, arena tours and other effective means.
  • Prospect and cultivate new sales leads through creative lead generation methods in addition to strategic and organized follow up with sales leads provided by the Maine Red Claws.
  • Entertain and nurture relationships with clients and prospects through various means, including: networking events, arena special events, seat visits at games and more.
  • Work to achieve and meet individual and team quota provided at the start of each fiscal year which may include but is not limited to full menu selling with a primary emphasis and focus on corporate partnerships year round.
  • Create and sell big ideas to generate high level, integrated corporate marketing solutions to marketing and c-level executives.
  • Leverage organizational resources to drive retention strategies for customer renewals
  • Cultivate and maintain relationships and large book of business annually.
  • Track and manage business, utilizing systems to effectively manage current and prospective client data, ultimately resulting in increased sales.
  • Identify upsell opportunities for assigned corporate partner accounts.
  • Facilitate all corporate partnership activation and fulfill sponsorship agreements by working closely with other departments & reps to ensure a high level of execution and customer service.
  • Work in conjunction with various departments to ensure fulfillment of all client deliverables.
  • Evaluate current partner activation plan and provide recommendations on how to better develop the partnership across a 365 day platform.
  • Effectively build and sustain strong partner relationships.
  • Implement new strategies and methodologies based on research, data, success rates, and market trends to ensure 100% customer satisfaction.
  • Oversee assigned departmental projects.
  • Plan and execute events, promotions and VIP experiences.
  • Attend all home games and special events to ensure fulfillment of partnerships and entertain current & prospective partners.
  • Other duties as assigned.

 

Minimum Skills and Qualifications:

  • Bachelor’s degree from an accredited college or university is preferred.
  • Strong leadership, teamwork and relationship-building skills.
  • Excellent written, verbal and interpersonal communication skills.
  • Ability to develop creative proposals that meet and exceeds potential partners’ needs
  • Ability to read, interpret and provide feedback on partnership agreements
  • Basic understanding of social media marketing and the digital space.
  • Relationships with regional brands; local marketplace knowledge with local contacts preferred
  • Ability to be proactive and flexible in the face of change and last minute requirements.
  • Ability to maintain a flexible schedule – evenings and weekends may be required.
  • Self-motivated with a positive and personable attitude.
  • Ability to work as a team player.
  • Ability to work all home games and irregular hours (evenings, weekends, and holidays) as required.
  • Proficient in basic computer software programs.
  • Excellent customer service and time management skills.
  • Strong negotiating and polished presentation skills.
  • Must be able to pass a pre-employment background screening.

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Client Relations/Customer Service
Account Executive, Client Services - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Account Executive, Client Service is responsible for all retention and revenue goals associated within their assigned account base of MVP season ticket holders.  They will focus on creating relationships with their customer base while providing proactive customer service and generating new business revenue through referrals, upgrades and sales of additional products.  
 

Essential Duties & Responsibilities

  • Meet and exceed all yearly renewal, revenue and fan satisfaction goals

  • Provide world class customer service to our MVP season ticket holders

  • Generate new revenue through referrals, upgrades, and sales of additional ticket products to assigned account base.

  • Understand, at individual levels, the changing needs, demographics and wants of assigned account base

  • Build strong relationships with assigned account base through proactive communication, including seat visits, phone calls, emails and other communication channels

  • Make a minimum of fifty outbound calls per day

  • Maintain up-to-date knowledge and effectively communicate all team happenings, events, and MVP season ticket holder benefits relevant to assigned account base

  • Be proactive, respond and resolve all customer complaints, requests, and inquiries from assigned account base

  • Handle difficult fans and situations in a calm and professional manner

  • Meet and exceed assigned service levels and standards

  • Ensure MVP season ticket holder information and data are accurate and complete for assigned accounts and documented in archtics

  • Assist in developing and delivering customized programs, events, and benefits to drive loyalty within our season ticket holder base

  • Provide regular reporting information on renewal intent, ticket usage and other service related initiatives

  • Assist in planning and execution of all MVP Special Events

  • Work all Grizzlies home games as well as other select sales and service events and other FedExForum events.

Required Skills, Experience & Abilities

Essential:

  • Bachelor’s Degree in Sales, Marketing or similar major;

  • A minimum of two years customer service and account management experience, accompanied by a strong commitment to proven sales results and customer service;

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization

  • Sound communication and presentation skills (i.e. interpersonal, verbal, written, sales) with the confidence and ability to deliver persuasive presentations

  • Consummate team player

  • Ability to multi-task, problem solve, and show attention to detail

  • Solid time management skills

  • Proficiency with MS Word, Excel and Outlook

  • Must be able to work evenings and weekends, as required

  • Basic knowledge of Archtics and Ticket Master and CRM

Preferred

  • Knowledge and passion for NBA basketball

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of revelant experience do you possess?
3. What is your current salary?
4. What are your minimum salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Community Relations
Grizzlies TEAM Mentor Program Site Representative (Part-Time: 10-12 hours per week) - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Grizzlies TEAM Mentor Site Representative will assist and participate in the coordination and management of Grizzlies TEAM Mentoring program within partner schools.  

Essential Duties & Responsibilities

  • Serve as a liaison between the Grizzlies Foundation and Grizzlies TEAM Mentor Program partner schools

  • Assist with Grizzlies TEAM Mentor Program (a) training, (b) mentor recruitment, (c) volunteer management, and (d) event coordination

  • Coordinate weekly mentoring sessions, serve as “first responder” and resource for mentoring teams; facilitate weekly debrief sessions and manage relationship with program participants

  • Organize materials including activity supplies and session refreshments

  • Assist in service projects, recruitment activities, and other Grizzlies TEAM Mentor events

  • Facilitate collegiate recruitment events and presentations to recruit student mentors

  • Compile and maintain records to track mentoring attendance, behavior, academics and participation in TEAM Mentoring activities

  • Other related duties as assigned

Required Skills, Experience & Abilities

  • Currently enrolled in a local Sport Management, Business Administration, Sociology, or other relevant Graduate Program

  • Experience working with volunteer programs, youth development or educational programs desired

  • High level of integrity and emotional intelligence

  • Knowledge of issues related to youth development and youth mentoring, education reform, community development

  • Excellent interpersonal, communication and public speaking skills

  • Proficiency with MS Word, Excel, Outlook, PowerPoint and the internet

  • Ability to participate in training sessions

  • Ability to work well with a diverse group of individuals, both youth and adults

  • Ability to work flexible hours, including weekends and evenings, as required

  • Ability to work in a fast-paced/complex organization

  • Resilient and able to adapt to challenges associated with change

  • Reliable transportation to travel between program sites and Foundation office

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. Are you currently enrolled in a related graduate program?
3. What is your current salary?
4. What are your salary expectations?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Memphis Grizzlies (Memphis, TN)

Position Purpose

As a member of the Ticket Sales and Service Team, the Account Executive, Ticket Sales is responsible for generating revenue by identifying business opportunities and selling Grizzlies and FedExForum ticket products.  These products include season tickets, power packs, premium seats, group and party suite sales. In this position success is enhanced through outbound phone efforts along with, the latest Premium Sales tools such as LinkedIn Sales Navigator and Microsoft CRM.  Furthermore, the Account Executive, Ticket Sales will work in conjunction with the Ticket Services team to help service existing accounts.

Essential Duties & Responsibilities

  • Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames.

  • Ensures to obtain leads and answering questions.

  • Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments.

  • Responsible for, but not limited to the sales of new full, partial and group outing ticket packages as well as single game suite rentals to both corporations and the general public.

  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, and referral gathering.

  • Update and maintain customer information and payments using Archtics and CRM.

  • Actively participates in team member sales training and development opportunities.  

  • Contribute positively to sales team member culture through working relationships with all team members.

Essential Skills, Experience & Abilities:

  • 4-year college degree in Business, Sports Management, or related field preferred.

  • At least one-year of successful sales experience with a professional sports team.

  • Ability to multi-task and maintain strong organization and organizational skills.

  • Strong communication, written and interpersonal skills. 

  • Must be detail-oriented, a team builder and a team player. 

  • An energetic, positive, and self-motivated person.  Must be diplomatic, mature and professional. 

  • Must have a passion for the sports and entertainment industry.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of sales experience do you possess?
3. What are your minimum salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Memphis Grizzlies are seeking coachable, high energy Ticket Sales Representatives with the drive and passion toward career growth through sales in the NBA. This is a full-time, entry-level, hourly sales position, with responsibility for full-menu selling of season tickets, partial plans, premium seating, and group outings through outbound calls and face to face appointments. We are looking for a standout individual that is eager to grow their career in professional sports through ticket sales.

Essential Duties & Responsibilities

  • Meet the established sales objectives. This includes structured execution of sales calls, setting up in-arena visits and outside appointments
  • Make a minimum of 75 outbound sales calls each day with the goal of generating new ticket revenue
  • Identify new business opportunities by establishing professional and personal networks
  • Proactively seeking new leads through referrals, prospecting and networking
  • Meet and exceed weekly and monthly sales goals
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and building relationships
  • Acquire an in-depth knowledge of all Grizzlies ticketing products, understanding the scope of ticketing opportunities and maintaining a well-organized sales appointment process
  • Ability to maintain accurate, detailed records of all current clients and prospects via CRM database
  • Uphold the sales and service mandates of the department by working in conjunction with the entire Sales and Service Department
  • Other related duties as assigned by the Ticket Sales Manager

Skills, Abilities and Experience

  • Bachelor’s degree in Business, Sports Management or related field from an accredited college or university
  • Highly motivated, outgoing personality with a strong work ethic and desire to excel in sales
  • A high level of professionalism, confidence, enthusiasm and personal accountability
  • Willingness to learn and ability to work within a team atmosphere
  • Excellent writing, communication and interpersonal skills
  • Ability to multi-task and maintain strong prioritization and organizational skills in a fast-paced environment
  • Ability to work nights and weekends and maintain a flexible schedule is required
  • Previous telemarketing and sales experience strongly desired
     

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you want to work in sports?
2. Why do you want to work in ticket sales?
3. Why do you want to work for the Memphis Grizzlies?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Sponsorship Services/Activation
Coordinator, Corporate Partnerships- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Poistion

Overview of the Job: Responsible for assisting and supporting the Corporate Service Department with the fulfillment and activation of HEAT Group corporate partner programs. This position will assist the Director,Sr. Account Managers and Account Managers with the day to day contract fulfillment and partner activation responsibilities including but not limited to partner promotions, proposals and meeting preparation, advertising elements, proof of performances, trafficking of partner advertising, collecting/reporting data and researching industry best practices. Bachelor's degree (B. A.) from a credited college or university; or one to two years related experience and/or training. Team or entertainment industry knowledge is preferred. Strong written and verbal communication and interpersonal skills required. Fluent Spanish speakers preferred; basic Photoshop knowledge a plus. Must be proficient in Microsoft Applications including Word, Excel, PowerPoint and Mail Merges.

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you willing to relocate to Miami at your own expense?
2. (Yes/No) Are you willing to work nights, weekends and holidays?
3. (Yes/No) Are you fluent in Spanish?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Client Relations/Customer Service
Account Manager, Premium Client Service - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Oversee and act as a liaison between assigned Premium Accounts and The HEAT Group. Provide all clients with the highest level of service in the industry. Ensure all contractual obligations are being fulfilled while continuing to seek incremental revenue streams via these accounts and internal partner opportunities. Bachelor's degree preferred. Experience may serve as a substitute for education on the basis of two years’ experience for one year of education. Minimum of two years high-end customer service experience. One year related experience in an arena or similar venue preferred. Strong communication and organizational skills are required, both written and verbal. Ability to follow directions and work independently with minimal instruction. Strong customer service skills required. Excellent computer skills (Excel, Word PowerPoint, Outlook), organizational and clerical ability. Highly motivated with a professional demeanor. Knowledgeable in both Marketing and Operations. Bilingual (English/Spanish language) preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (YES/NO) Do you currently reside in the South Florida area?
2. (YES/NO) Do you have a Bachelor’s degree?
3. (YES/NO) Do you have at least one year of experience in the Sports Industry?
4. (YES/NO) Are you fluent in both English and Spanish?
5. (YES/NO) Can you work nights, weekends and holidays?
6. (YES/NO) Are you proficient in Microsoft Excel, Word, PowerPoint,and Outlook?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Client Relations/Customer Service
Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Serves as liaison between the American Airlines Arena guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, holidays, and weekends?
2. (Yes/No) Are you an internal candidate?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Account Manager, Corporate Partnerships (Service)- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Service corporate partner accounts through active fulfillment of contractually obligated elements. Maintain correspondence with assigned accounts, as well as participating in a variety of department-related activities. Constantly looking for opportunities to add value to partner programs. Responsible for collecting, compiling, and presenting proof of performance of contractual elements for all assigned accounts.

Bachelor’s degree (B. A.) from a credited college or university; or one to two years related experience and/or training.Team or Entertainment Industry knowledge is preferred. Background in marketing and/or client service is preferred.Strong written and verbal communication and interpersonal skills required. Basic Photoshop knowledge a plus. Must be proficient in Microsoft Applications including Word, Excel, PowerPoint and Mail Merges.Bilingual in English/Spanish preferred


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Marketing
Season Ticket Services Account Representative-Full-Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job : Responsible for accomplishing touch point and renewal goals with season ticket holders.Collects database information from season ticket holders during outbound phone campaigns. Logging information for season ticket information and touch points in Archtics. Fulfills all requests that arise through season ticket hotline, email and personal voicemail. Resolve problems in an effective manner, makes note of any problems and if resolution is not made immediately, then resolve following business day. Schedules any necessary follow up calls or visits with season ticket holders. Deliver customized services to season ticket holders. Assist department with all projects that arise throughout the season. These vary in nature from mass mailings to game day and special events. Foster teamwork, employee morale, motivation and open communication  within Season Ticket Services department and other departments within the organization. Update database with new contact information that is received. Provides support during game day to part time Guest Service staff.
BA/BS from four-year college or university preferred. One or two years work experience with a professional sports team or collegiate athletic department in a service or marketing capacity. Excellent customer service, excellent computer skills, problem solving, communication, time management is essential.

 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2 years’ experience is a sports or service environment, please explain?
2. Have you worked in an industry requiring you to service and retain a consistent number of accounts or clients, please explain?
3. Have you ever worked in an industry requiring a flexible work schedule ie. weekends, nights, holidays, etc…please explain?
4. Have you worked with sports related software systems ie. Archtics, CRM, what system and where?
5. On a scale of 1-10, (10 being very knowledgeable) how would you rate your knowledge of the basketball industry?
6. (Yes/No) Are you fluent in both English and Spanish?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Manager - Business Strategy and Activation - Milwaukee Bucks (Milwaukee, WI)

POSITION DESCRIPTION:
This position will serve as Lead “pod” contact for assigned Partners in conjunction with the Business Strategy and Activation Specialist, and is responsible for all Partnership account activation and strategy for a minimum of twenty-five (25) Corporate Partners.  Ensure that all elements of assigned sponsorship accounts are fulfilled using the highest level of customer service.  This person will activate and oversee the successful service of their assigned group of corporate partners. Dealing with a diverse group of important clients and visitors as well as internal contacts at all levels; independent judgment is required to plan, prioritize, follow through and organize diversified workload.  This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, creativity and innovation.  This position must be able to successfully manage a team and ensure the successful activation of assigned corporate partners.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self-development 4) Ongoing teaching and leadership within their assigned “pod”. 5) Act as an agency for all corporate partners, strategy, activation, and follow up as well being able to initiate upsell and renewal talks on an ongoing basis.

Specific Duties and Responsibilities:
1. Lead a team that will create, track, and maintain all final and sold contracts and rapid and end of season recaps following Business Strategy and Activation processes and guidelines.

2. Lead a team that will compile, report, enter, collect, forecast, and track accurate account elements, billing, fulfillment and contact information, as well as reports pertaining to proposals, contracts, budgets, and other account details into CRM and any other database systems needed.

3. Lead a team that will utilize client objectives and goals to develop and research promotional platforms and partnership strategies.

4. Implement, activate and track all assigned partner contracts to ensure that all elements are fulfilled, executed and reported in accordance with internal and external procedures and guidelines.

5. Greet, support, and serve current and potential clients daily and at games

6. Support and coordinate with internal departments in regards to all aspects of promoting and managing all Business Development partners and other department responsibilities; including but not limited to, special projects and planning.

7. Ability to delegate responsibilities to team and ensure quality fulfillment and activation for all corporate partners.

8. Be held accountable for the required activation elements of all assigned partners.

Qualification Requirements:
• Bachelor’s Degree.
• Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required. Adobe Photoshop program proficiency preferred.
• Ability to prioritize multiple tasks and support multiple high level positions. 
• Strong teamwork aptitude required.
• Strong customer service skills required.
• Strong good oral and written communication skills and have the ability to work independently, and coordinate multiple tasks.
 


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Manager- Live Programming and Entertainment - Milwaukee Bucks (Milwaukee, WI)

Job Description

  • Collaborates with Game Entertainment department to manage Bucks live game programming and serves as the Game Night Stage Manager for all home pre-season, regular season and playoff games

  • Department lead for the execution of programming/planning initiatives, inclusive of: rehearsals, equipment needs/assignment, game night staff hiring, staff assignments, script writing, format planning and video/skit production.

  • Oversee the organization, production, and execution of all assets for every Bucks game night

  • Execute all in-game promotions including: live features, crowd prompts, music and camera shots

  • Manages close partnership with BMO Harris Bradley Center (BMOHBC) Scoreboard Operations to ensure all home games and events at the arena are meeting organization/NBA standards

  • Responsible for conducting (ongoing and annual) performance reviews for ALL part-time/game night staffing.

  • Manage/execute all company “Live Programs” (Fan Fest, NBA Draft Party, etc…)

  • Will act as Secondary Director for Bucks Live Programming and Events

  • Staff Assignment/Management regarding all in-arena promotions and live experiences, which are represented by all facets of the Bucks organization.

  • Work with Department Director to outline and forecast budget needs specific to programming/presentation areas.

  • Responsible for executing the game night inventory grid for all departments of the Bucks organization

  • Develop strong long-term relationships with entertainment and production vendors that result in achieving production/performance goals while maximizing the company’s budget limitations.

  • Supervise and develop all department internships including: creating work assignments, scheduling, and payroll

  • Act as talent scout searching out new talent, music, movie clips or entertainment that could be incorporated into Bucks game presentation

  • Utilizes reviews to assure constant evolution/improvement of event processes (including, but not limited to: staff morale building, team building, and conflict resolution)

  • Work closely with other departments (i.e…Corporate Partnerships, Ticket Sales, Marketing, and Community Relations) to help activate department objectives

  • Lead and conduct bi-weekly meetings with all department managers that utilize in-game inventory. Manage all company inventory on a day-to-day basis and will assist the Director in creation/adjustment of inventory processes to start each season.

  • Network with various NBA teams and identify Best Practices and comparable challenges

  • Assist with video production for internal and external clients

Job Qualifications

  • 3-5 years of live entertainment programming and/or related production experience with at least 2 years of experience in an stadium or arena entertainment experience

  • Outstanding communication skills and a positive, energetic personality with the ability to thrive in a fast-paced environment with tight deadlines

  • Strong creative abilities and a passion for content creation

  • Availability to work ALL Milwaukee Bucks home games and other special events as needed

  • Reliable, punctual, and courteous

  • Good listening skills and ability to work with others

  • Able to work nights, weekends, and some holidays

  • Strong knowledge of the NBA and the Milwaukee Bucks

  • Working knowledge of Microsoft Word, Excel, Adobe Illustrator, Photoshop and/or InDesign

Physical & Mental Requirements

  • While performing the duties of the job, the employee is regularly required to stand, sit, walk, use handle or feel, reach stoop, kneel, crouch or crawl, talk and hear

  • Nature of the position requires unlimited physical mobility and the ability to lift a minimum of 20 pounds

  • Must have the ability to adjust to changing work hours and locations as needed


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Group Account Executive - Milwaukee Bucks (Milwaukee, WI)

Position Description:

The Group Account Executive Role will report to the Sr. Director of Group Sales and will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.

Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.

 

Major Responsibilities:

  • Make sales from category lists to area organizations and follow-up as necessary
  • Meet or exceed annual sales goals
  • Meet daily and weekly outbound call and appointment expectations
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
  • Build strong relationships and gain a deeper level of knowledge about each customer
  • Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
  • Attend team and community events for purpose of maximizing sales opportunities
  • Proactively create opportunities for new business with existing customers
  • Additional responsibilities as assigned by the Sr. Director of Group Sales

 

Qualifications:

  • Demonstrates a positive and personable attitude
  • Highly motivated with a desire to be successful
  • Ability to work well as part of a team towards achieving department and company goals
  • Strong organizational and time-management skills
  • Excellent oral and written communication as well as customer service and problem solving skills
  • The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
  • Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
  • Must be available to work flexible hours including nights, weekends and holidays
  • Polished presentation skills with the ability to confidently react to situations in a timely and professional manner
     

Education and Experience:

  • A minimum of two years of successful sales experience, preferably sports sales experience

  • Four-year college degree

  • Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Promotions
Promotions and Game Day Operations Coordinator - New Orleans Pelicans (New Orleans, LA)

This position is responsible for supporting the development and execution of key promotional, operational and community initiatives that are intended to increase ticket sales and Pelicans brand awareness throughout New Orleans metro and surrounding areas. 

ESSENTIAL JOB FUNCTIONS:
• Coordinate all aspects of assigned projects within the Event Presentation department with primary focus in Promotions, Operations & Events.
• Assist in the development and execution of Pelicans team events that are led by Event Presentation (i.e.: Pelicans Day at Audubon Zoo) and campaigns that are designed to increase branding and sales efforts.
• Serve as the primary point person for our Grass Roots events and appearances.
• Serve as primary point person for Pocket Scheduling plan and execution within New Orleans metro and surrounding areas.
• Coordinate Pelicans Fest elements, as well as continue to serve as point person for all Pelicans home games.
• Serve as Pelicans liaison operationally with SMG on Pelicans game days.

  • Assist Promotions Manager in ordering of promotional giveaways and departmental needs.

  • Coordinate plans for the development and execution of concourse activities for all Pelicans home games.
    • Coordinate elements within the All Star Balloting Campaign, both in-arena and in the community.
    • Assist with the Jr. Pelicans program which includes; Database entry, activation both in-arena and out in the community.
    • Assist in the planning and execution of Pelicans watch parties in-conjunction with our Corporate Partnerships department.
    • Work with New Orleans Saints personnel on coordinating Pelicans elements at Saints home games.

    • Assist in the continued development of “The Entergy Balcony” continuing to put emphasis on it being a desirable place for families through our concourse activities.
    • Assist with the development of our Game Night staff, as well as the Promotions & Special Events full time intern.
    • Assist in the management of our Game Night staff and Entertainment teams at full team and Grass Roots Marketing events.
    • Serve professionally as a liaison for the Pelicans externally and interdepartmentally with Basketball Operations, Sales & Service, Community Affairs, Corporate Partnerships, Marketing and SMG.
    • Develop and maintain mutually beneficial relationships interdepartmentally.
    • Identify, research and present relevant opportunities and elements to enhance key areas of focus.
    • Develop and maintain vendor relationships.
    • Perform administrative duties as assigned.
    • Must be able to come to work promptly and regularly.
    • Must be able to take direction and work well with others.
    • Must be able to work under the stress of deadlines.

    • Must be able to react to change productively and to handle tasks as assigned.
    • Must be able to work flexible hours, weekends and some holidays when needed.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:
• Bachelor’s degree
• Minimum of two-three years of sports-related experience
• Excellent ability to service a variety of internal and external publics
• Detail oriented; excellent creative and organizational skills
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize responsibilities
• Proficiency in Microsoft Word, Excel and PowerPoint
• Flexible work hours

WORKING CONDITIONS
• Ability to lift and move packages up to 25 pounds


Applications must be submitted through Teamwork. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Database Marketing/Analytics
Business Analytics Sponsorship Coordinator - New Orleans Pelicans (New Orleans, LA)

The New Orleans Saints and Pelicans are looking for a very smart, analytical, dedicated problem solver to join our growing Business Analytics team and work with two professional sports franchises.  Enthusiastic, qualified applicants should be interested in supporting all areas of Sponsorship, including: customer relationship management (CRM) training and system administration, market research and crafting proposals, service support, scheduling, and relationship building, rate card optimization.

If you are motivated, bright, willing to work hard, looking to enhance your career in the sports industry, and think we’d be a good match for one other, we’d enjoy getting to know more about you.

Reports to: Director, Business Analytics

Responsibilities:

Specific duties include, but are not limited to:

•            Assist with CRM inventory structure, management, & fulfillment scheduling with Stone Timber River software

•            Rate card optimization analysis and benchmarking

•            Importing, tracking, and sharing relevant Digital and Social media engagement

•            Conduct CRM new hire training, along with ongoing supplemental user training and adoption

•            Assist management team with maintaining updated and accurate sales and retention pipelines

•            Ongoing CRM system enhancements with a focus on efficiency, usability, and workflows

•            Using Scarborough data to identify prospects and help build sales and renewal proposals

•            Using Comscore internet software for competitor analysis and strategy

•            Serve as point of contact for all internal sponsorship reporting and dashboarding

•            Handle all NFL and NBA league mandated reporting requirements

•            Provide data and insights to service team to deepen partner relationships (year end recaps, etc)

•            Harness CRM to increase level of in-season relationship building, support, and data sharing

•            Use CRM system to streamline coordination of game day efforts between sponsorship and Game Presentation

•            Serve as point of contact for all internal sponsorship reporting and dashboarding

•            Design other surveys and conduct primary market research

•            Sponsorship email effectiveness study and optimization

•            Assist and support additional facets of Data Analytics department as needed

•            Other ad hoc projects as assigned

Knowledge, Skills and Abilities (KSA):

•             Bachelor’s degree in business, marketing, computer science or a related field

•             Strong interpersonal, communication, and cross-departmental interaction skills

•             Experience presenting sales proposals and/or client support fulfillment

•             Familiarity with market research techniques and data structure

•             Demonstrated data analysis skills with track record of detail orientation

•             Proficient in Microsoft Excel, Outlook, and Power Point

•             Strong ability to multi-task

•             Determined problem solver

•             Basic knowledge of relational databases

Preferred Skills:

•             Experience with Scarborough market research software

•             Experience with customer relationship software, particularly Microsoft Dynamics CRM

•             Experience with Comscore web competitor data analysis

Working Conditions:

•             Typical office environment

•             Must be able to sit and work at a computer 80% of the day

•             Must be able to get around arena to assist with surveying during events/gamedays

•             Working schedule/hours will ebb and flow with NBA/NFL schedules, and will include working some late hours, holidays, nights, and weekends

•             Must be able to lift 20 pounds for general office needs

No phone calls or emails accepted. Please submit your application online through this website.  You will contacted by the hiring manager should your qualifications and experience meet the job requirements. 


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Game Operations/Presentation
Part-Time/Seasonal Game Night Entertainment Staff (2015-2016 Season) - New Orleans Pelicans (New Orleans, LA)

Game Night Entertainment Staff members will report directly to the Event Presentation Managers. Staff will assist in all aspects of NBA Game Entertainment including on-court entertainment elements as well as pre-game, post-game and concourse activities. Staff will also assist with special events produced by the team at the Smoothie King Center and in the community.

PERIOD WHEN NEEDED: August 2015 – August 2016 (Full NBA season including play-off dates *if applicable) Dates are subject to change.

HOURS REQUIRED: ALL Pelicans home games, special events and some office hours *when applicable. (Hours may vary and aren’t guaranteed)

Responsibilities include, but are not limited to the following:

  • Assist with the set-up, execution and breakdown Pelicans Fest, our pregame block party, all special events including season ticket holder functions, All-Star balloting campaign and Pelicans Junior Training Camps.

  • Assist in the execution of contests and promotions performed during all home games during designated timeouts, quarter breaks and at halftime.

  • Assist with the development and recruitment of members for the Jr. Pelicans Kids’ Club at home games, special events and appearances.
  • Assist with the preparation of game day binders, scripts and checklists.

  • Assist with the coordination of our color guard, national anthem and halftime performances, as well as entertainment groups.

  • Assist with internal and external appearance requests for the New Orleans Pelicans entertainment teams.

  • Assist with the activation of group sales assets during Pelicans home games (Prime-Time Series, Tunnel Kids, High-Five kids, Basketball Buddies, etc).

  • Assist with the coordination of grassroots and community events in and around the New Orleans metro and surrounding areas.

  • Contribute creative ideas for department initiatives focused on the game night experience.
  • Assist in maintaining accurate inventory of props, supplies and costumes used for home games and events.
  • Assist with the unloading, set-up and distribution of premium item giveaways at the Smoothie King Center (must be able to lift up to 50 lbs.)

  • General support of Event Presentation department in daily operations.

  • Represent the New Orleans Pelicans in a professional manner.

  • Perform all other duties and responsibilities as assigned.

 

 

 

CRITERIA/QUALIFICATIONS:

  • Must be able to work ALL Pelicans home games for the upcoming 2015-2016 season. Game day availability is from 10 AM until 10 PM or later. Times are subject to change.

  • Must be able to work all events during August 2015 until August 2016 calendar year. Dates are subject to change.

  • Must be currently pursuing a degree in a related field OR you are a recent college graduate.

  • Must be willing and able to work long, irregular hours including nights, weekends and holidays.

  • Must be able to work in a group setting as well as independently.

  • Must have reliable transportation as well as a valid driver’s license.

  • Must have housing in or around the New Orleans area.

  • Must possess an eagerness to learn about the Sports Event Marketing industry.

  • Must have strong verbal and written communication skills.

  • Must enjoy working with people of all ages, possessing strong team work skills as well as the ability to work independently.

  • Candidates must be self-motivated, organized, professional, mature, and detail oriented.

  • Prior experience with event planning, event execution, game operations and customer service is preferred.

  • Skype capabilities or face to face interview is required to be strongly considered for position once applicants are finalized.

All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

Candidates selected for interviews will be contacted in late July-Early August. Selected staff will be required to attend a mandatory orientation in August.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 


IDEAL CANDIDATE:
• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior ticket sales experience with a desire to take it to the next level


COMPENSATION:
• Full-Time position - Competitive salary plus commission
• Benefits


Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior ticket sales experience? Y/N
2. Are you passionate about sales? Y/N
3. Do you have experience with Arctics and CRM? Y/N


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsorship Sales
Corporate Sales Account Executive - New Orleans Pelicans/Saints (New Orleans, LA)

The New Orleans Pelicans and New Orleans Saints are seeking an experienced sales person to join our Corporate Partnership team as an Account Executive.  The successful candidate will be responsible for sales of sponsorship assets including but not limited to the following team advertising elements and programs: TV, radio, internet, print, publications, promotions, suites and ticket sales included in partnership packages.

In addition to sponsorship sales, this position will have a strong emphasis on driving revenue and/or covering expenses for many of the company’s current and potential community outreach programs and other franchise priorities. A general summary of job responsibilities follows.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 The Account Executive will have responsibility, as a member of the Corporate Partnership Sales staff, to generate sponsorship revenue for the franchise, reporting to the Director of Corporate Partnerships. As such, this person will be responsible to create new sponsors by prospecting and developing new leads as well as maintaining a positive relationship with existing partners for the purpose of annual renewals and up-sales opportunities.

  • Assigned Accounts -- Prior to joining the company, the Director of Corporate Partnerships will create a prospect list for the new sales staff member.

  • New Account Development – Individual will have responsibility for creating and developing new leads, within the parameters established by the Director of Corporate Partnerships.

  • Sales Goals – The Account Executive will be presented with specific sales goals by the Director of Corporate Partnerships and evaluated annually (and semi-annually) on the progress of accomplishing those goals.

  • Reports – The Account Executive will be responsible for submitting written weekly status reports, yearly sales projections, attending weekly sales meetings and other duties assigned by the Director of Corporate Partnerships Sales.

  • Game /Event Attendance Requirements: The Account Executive will be required to attend team events/home games and at times away games and out of town sales appointments when approved by management.

  • Approval Process: Obtain approvals prior to corporate partner presentations/proposals from supervisor.

  • Presentations: Prepare and present proposals to corporate decision makers in a professional manner.

  • Teamwork: Work closely with other team members on the corporate partnership sales and service teams to achieve departmental goals and objectives.

  • Organizational Goals: Assist and support the cross organizational goals of the other departments – season ticket sales, marketing, community investment, etc. -- to ensure that their programs and strategic plans are being incorporated into the proposals of our corporate partners and prospects.

  • Professional Conduct: Strive to ensure that all elements of our agreements are delivered in a first class manner in accordance with the philosophy of the franchise and within the provisions of the contractual obligations of the organization.

  • Expense Management: Expense accounts and budgets related to the implementation and execution of each corporate partnership agreement;

  • Franchise Mission Statement: Support the franchise mission statement, vision and values by exhibiting excellence, competence, collaboration, innovation, respect, empowerment of others, commitment to our community outreach programs, accountability and ownership of work.

  • Other duties may be assigned.


EDUCATION/JOB REQUIREMENTS:

  • College degree required

  • 5-7 years of sales/client services experience; team, media or sports experience required

  • Marketing and promotions background a plus

  • Ability to effectively communicate, both orally and written

  • Highly organized and able to manage multiple priorities and projects while working with many categories of clients

  • Proficient in Microsoft Word, Microsoft Excel and PowerPoint

  • Ability to work nights, weekends and holidays

  • Performs any other duties as assigned by the Director and Vice President of Corporate Partnerships

  • Strong interpersonal skills are required and the ability to work independently is a must

Applications must be submitted through Teamwork. Please do not mail or email resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The Pelicans are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Pelicans will not discriminate in violation of the law on the basis of race, color, sexual orientation, gender, age, religion, national origin, physical or mental disability, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Pelicans are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law.  If you feel you need an accommodation for a disability, please inform us.  Requests for accommodation will be evaluated on a case-by-case basis.  If you request an accommodation, it is essential that you participate fully in the interactive process.

           


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Associate - July/August 2015 - Philadelphia 76ers (Philadelphia, PA)

Philadelphia 76ers Sales Associate Job Description

This posting is for a July/August 2015 start date.  Please apply only if available to begin full-time employment during this time.

Are you looking to jumpstart your career in the sports business?  Look no further than the Philadelphia 76ers Sales Associate program!  This exclusive program will give you the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized coaching, the 76ers Sales Associate program will build the foundation needed for a long and successful career in the sports business!

Program Overview

The Sales Associate program focuses on developing and further educating entry-level sports business professionals on the skills required to succeed in the revenue generating side of the sports business.  Through consistent training and development with members of the 76ers leadership team, Sales Associates will develop a sales pitch in which they are confident in and is centered around their personality.

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

    Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Experience-Ticket Sales & Service - Phoenix Suns (Phoenix, AZ)

 Job Purpose

The mission of the SixthMan Experience Team is to consistently deliver superior, specialized customer care and provide an overall one of a kind experience for all of our SixthMan Members. By recognizing each of our SixthMan Members as a unique asset to our organization, the daily goal of each Specialist is to continually grow current Corporate and Personal relationships by utilizing some of the most innovative customer retention vehicles in the industry. Specialists have the ability to maintain and strengthen business and personal account relationships through (but not limited to); out of office face to face appointments, conducting in-arena tours, email, personalized letters, seat visits, servicing inbound calls, utilizing our Customer Relations Management (CRM) system, making outbound calls, VIP invites and other specialized team related events. Specialists will be responsible for managing a portfolio of Phoenix Suns SixthMan relationships, as well as providing the highest levels of service, and retention, to the Phoenix Mercury X-Factor Members. Through providing this type of personalized service to each and every account, Specialists work to build enduring relationships with our members. The end goal of the Specialist is to ultimately increase customer loyalty and overall renewal percentages, as well as establish this team as a true point of difference in the Phoenix area market and the overall Sports Industry.

Primary (Essential) Duties

• Utilize CRM management system to track and report progress of relationships with all portfolio accounts
     o Minimum of 50 unique touchpoints each day
     o One unique touchpoint per account every two weeks as marked in CRM
• 1.5 hours of combined inbound and outbound duration daily
• Attend 1 appointment per day
• Reach Suns/Mercury new sales goals and Suns/Mercury renewal goals
• 5 “wow” moments per week with a goal of conducting one for each account over the course of the season
• Return all phone/e-mail within 24 hours
• Attend all member events
• Work Service Table at 44 Suns and 18 Mercury games per season
• Live the 5 principles each day: Attitude, Work Ethic, Leadership, Coach-ability and Commitment to the Industry

Knowledge, Skills and/or Abilities

• Must possess a strong desire to help set the standard for client experience and retention departments throughout the Sports Industry
• Successful candidates will display the highest levels professionalism, pride, and work ethic
• Strong communication skills, positive attitude, and an eagerness to learn are a must
• Provide excellent customer service skills
 

Experience/Education Requirements

• College degree or equivalent experience preferred.

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Must work all 44 Suns and 18 Mercury home games
• Multiple seat visits per game for all 44 Suns and 18 Mercury homes games is required. Must be able to go up and down the aisles.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience?
2. Why do you feel you are a good fit for this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Sales Consultant - Phoenix Suns & Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our New Business Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 8-12 month career development program our Sales Consultants will be given the tools to sell season tickets, mini-packages, groups, entry level marketing partnership opportunities, as well as our premium inventory via phone, face-to-face presentations, in-arena tours and out of office appointments. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our New Business Team acts as a training/feeder system towards Suns/Mercury/SES senior-level positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    100+ Daily phone calls
•    15+ Weekly booked appointments
•    5+ weekly completed appointments
•    Hit weekly and monthly sales goals

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    College degree or equivalent experience required
•    Sports related background is preferred

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Lift 50+ pounds and work sales tables during games. Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you right for this position?
2. Tell us about any previous sales experience (specifically sports related) that you have.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Phoenix Suns/Mercury Street Team - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

This is a part-time position within the Phoenix Suns Marketing Department. Members of the Street Team will be fun, energetic, enthusiastic and committed to promoting the Phoenix Suns and Phoenix Mercury. In addition, this individual will need to be available for 75% of home games and events per month.
This position pays $10/hour
No guaranteed number of hours per week, scheduling is on an as needed event/game basis

Primary (Essential) Duties 
•    Work both on and off-site events (i.e. home games, special events, sports tournaments, partner appearances, festivals, etc.) in an effort to promote the Phoenix Suns / Mercury
•    Responsible for installation set-up, operation and teardown of all interactive elements and the Phoenix Suns / Mercury Mobile Marketing vehicle at scheduled events
•    Responsible for all operational needs and activation of the following elements while at events representing the Phoenix Suns / Mercury - handout premium items, facilitate on-site promotions, interact with fans and communicate general information
•    Make sure vehicles are fully stocked with necessary items for each event and ensure vehicles are kept clean at all times
•    Assist with organization and maintenance of the mobile unit
•    Assist Marketing Department in researching new events for appearances
•    Responsible for fan engagement and data cultivation at each event
•    Responsible for completing post-event wrap-up forms after every event
•    Assist with other tasks on an as-needed basis

Knowledge, Skills and/or Abilities

•    Passionate about the Phoenix Suns/Mercury and the game of basketball
•    Organized with the ability to multi-task and problem solve in a fast paced work  environment
•    Hard working, detail oriented and results driven
•    Strong leadership skills with the ability to be a team player and enjoy working in a team environment
•    Excellent interpersonal skills
•    Customer-service oriented

Experience/Education Requirements

•    Previous marketing/promotional/event/street team experience preferred
•    Minimum 18 years of age
•    Possess a valid Arizona driver’s license and a good driving record

Working Conditions and Physical Demands

•    Flexible schedule to include evenings, weekends, and some holidays
•    Must be able to work most home games, nights/weekends and holidays as required
•    Requires prolonged standing; ability to lift and carry up to 25 pounds
•    Must be able to work in outdoor conditions
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you're qualified to be a part of our Street Team?
2. Are you at least 18 years of age?
3. Please list your daily availability.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Night Sales Consultant - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns Legacy Partners are seeking a positive and motivated individual who is looking to be a future leader on the sales side of the sports industry. This individual will be a part of our Night Sales Team and groomed under the best sales training and development program in the sports industry called S.T.A.R.S. (Sales Training to Achieve Results in Sports). Through this 2-4 month career development program our Sales Consultants will be given the tools to sell memberships, mini-packages, groups, as well as our premium inventory via phone, and may be required to do face-to-face presentations, in-arena tours and out of office appointments for the Phoenix Suns/Mercury and Arizona Rattlers. Each individual consultant will be responsible for an individual goal, as well as a team goal. Our Night Sales Team acts as a training/feeder system towards Suns/Mercury/Rattlers/SES New Business Team positions and focuses on career growth throughout the sports industry.

Primary (Essential) Duties 
•    50+ Daily phone calls
•    5+ Weekly booked appointments
•    2+ Weekly completed appointments
•    Hit weekly and monthly sales goals
•    8-10 hours per week
•    Ability to work evening and weekend shifts

Knowledge, Skills and/or Abilities

•    Understanding of MS office
•    Computer proficiency
•    Individuals must also possess strong communication skills, comfort with cold calls 
•    A strong desire to start a career with a sound foundation in the sports industry
•    A high level of professionalism, competitiveness, strong work ethic, positive attitude, and an eagerness to learn are a must

Experience/Education Requirements

•    Entry level sales position, previous sales experience not required
•    High school diploma or GED

Working Conditions and Physical Demands

•    Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
•    Ability to lift 50+ pounds and work sales tables during games. 
•    Standing for extended periods of time.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

Primary focus is on selling group tickets and VIP Packages for a wide variety of events and attractions:
• Premier Sports Teams: Phoenix Suns (NBA), Phoenix Mercury (WNBA), and Arizona Rattlers (AFL)
• Family Shows (Disney on Ice, Ringling Bros. & Barnum & Bailey Circus, Supercross, Monster Jam, etc.)
Group Sales Account Executives plan and coordinate large group events and theme nights, directed at generating ticket revenue. The selected candidate will make outgoing calls; set/attend sales-based appointments and presentations, in addition to working sales events and games. Account Executives will perform basic office functions as needed, and be challenged to create new ideas to increase sales.
 

Primary (Essential) Duties
• Making sales calls from territory and category lists to area organizations and follow-up as necessary
• Performing “event day” responsibilities, including entertaining clients and fulfilling large/theme group night commitments on weeknights and weekends
• Contacting qualified and unqualified sales leads for new group and season sales
• Managing and servicing existing group accounts
• Handling customer service and ticketing issues of assigned group customers
• Prospecting for new group clients
• Attending/staffing numerous networking, marketing and community events

Knowledge, Skills and/or Abilities

• Computer proficiency including Microsoft Outlook, Word, and Excel

Experience/Education Requirements
•    Bachelor’s Degree or equivalent experience 
•    At least one year of sales experience in a fast pace environment
•    Previous experience in Group Sales either with an arena or professional/collegiate sports team preferred

Working Conditions and Physical Demands

• Flexible schedule to include weekends, evenings, some holidays and some overtime to meet business needs.
• Expected to work a majority of events/games.


The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of sales experience? Explain.
2. Do you have previous experience in Group Sales either with an arena or professional/collegiate sports team? Explain.


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Membership Sales - Phoenix Suns/Phoenix Mercury (Phoenix, AZ)

 Job Purpose

As a member of the Phoenix Suns/Mercury Sales team, you are responsible for generating new business revenue through full memberships, partial plans, group tickets and premium inventory via phone, face to face presentations and networking events.

Primary (Essential) Duties
• Meet or exceed daily call (minimum 60) and appointment expectations
• Meet or exceed yearly sales goals
• Prospect and qualify all potential sales opportunities
• Effectively execute sales campaigns and training set forth
• Efficiently manage workday as determined by Management
• Maintain computerized records of all clients and prospects with our CRM system
• Assist customer service efforts during renewal campaigns
• Maintain and grow industry standard sales skill

Knowledge, Skills and/or Abilities

• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to present sales material to large groups and clients
• Bilingual/Spanish strongly preferred
 

Experience/Education Requirements

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field or equivalent experience
• Proven track record of 1-2 years of high level sales success
 

Working Conditions and Physical Demands

• Flexible schedule to include evenings, weekends, some holidays and some overtime on game days.
• Traditional hours to be expected with occasional evenings and weekends on non-game days.
• Ability to attend all home games
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have at least 1-2 years of sales experience?
2. Why are you the best candidate for this position?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Services - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:  The primary responsibilities of the New Arena Account Manager, Ticket Services are customer service and retention of full season ticket memberships, selling full season ticket memberships, partial ticket packages and/or groups for the Sacramento Kings.  The new downtown Sacramento Sports and Entertainment Center is opening next year, and candidates with experience relocating season ticket members from one arena to another will be highly regarded.

This is an amazing opportunity to take the next step in your sports sales and service career with a team committed to professional growth and career development.  Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more.  New Arena Account Managers will continue to perfect their sales and influencing skills with a focus on member retention, while also selling Season Tickets, Partial Plan Tickets and Group Ticket Packages.  The ideal candidate is customer service focused, driven, and passionate about a career in professional sports ticket sales and service.

Qualified candidates will possess a strong work ethic and the determination to succeed in a highly competitive, fast paced, and rewarding work environment with high earning potential.  Continual training and skill development will be provided. 

Key Responsibility Areas:

  • Develop, enhance and maintain relationships with season ticket members via phone, e-mail and face to face appointments with an emphasis on member engagement.

  • Provide excellent customer service to ensure repeat business.

  • Maintain accurate customer profile information and payments using Archtics and Salesforce.com.

  • Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and sound decisions based on available facts.

  • Enthusiastically answer routine calls such as game night questions, customer profile changes and account balances. 

  • Coordinate annual projects related to seat relocation, renewals and playoffs.

  • Generate referrals from existing members, contact past customers and cold-call new sales leads to drive sales.

  • Work game nights and on and offsite event nights to engage with members and support ticket sales initiatives.

  • Recognize and relentlessly pursue sales opportunities.

  • Create opportunities for new business with existing customers.

  • Meet all individual performance and development goals within specified timeframes.

  • Maintain attendance and punctuality.

  • Perform other duties as assigned.

  • Actively participate in sales skills training and development opportunities.

Qualifications:

  • Bachelor’s degree in Business, Sports Management, or related field.

  • Self-starter with a positive attitude; committed to teamwork.

  • Excellent communication skills; customer service-oriented.

  • Outstanding problem-solving skills & ability to multi-task.

  • High level of confidence, enthusiasm, and personal accountability.

  • Solid prioritization and organizational skills.

  • Two or more years of successful sales and/or service experience, preferably in sports, hospitality or entertainment group sales.

  • Experience with Archtics, Salesforce.com, and Excel preferred.

  • Ability to work nights/weekends/flexible schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you applying for this position?
2. What experience do you have with season ticket member seat relocation?
3. What professional qualities or professional experiences can you provide that is relevant to this position?
4. What are your career goals 5 years from today?
5. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Group Ticket Sales - Sacramento Kings (Sacramento, CA)

Company Summary:  The Sacramento Kings are embarking on a new era for the franchise.  Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter!  The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

 Job Summary:  The position focuses initially on selling group tickets and unique fan experiences into the Kings current arena offering priority for current groups into the new building, while cultivating your book of business in preparation for the launch of the new campaign for the new downtown Sacramento Entertainment and Sports Complex within a year.

This is an opportunity to join a team thriving as perennial league leaders in group sales results and best practices as well as the recent leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals and new sales products.  The primary responsibility of the New Arena Account Manager, Group Ticket Sales is to sell new group tickets with a focus on schools, churches and other community groups and businesses. Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more.  Account Managers will have access to invite prospects to VIP events & tours at the new multi-million dollar Experience Center at the site of the new arena construction. The ideal candidate will be confident, competitive, outgoing and detail-oriented with a track record of success, driven by self-generated sales leads, team-leading activity, and a desire for continual learning.

 Key Responsibility Areas:

  • Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames

  • Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments

  • Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities

  • Works during all Sacramento Kings home games in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events

  • Update and maintain customer information and payments using Archtics and Salesforce CRM

Qualifications:

  • 4-year college degree in Business, Sports Management, or related field

  • Proven track record with two or more years of successful group sales experience in a sports or hospitality environment preferred

  • Understanding of Fan Experience asset management

  • Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching

  • Self-starter with a positive attitude and strong work ethic; committed to teamwork

  • High level of confidence, enthusiasm, and personal accountability

  • Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers

  • Presents themselves in a professional manner, able to interact with all levels of the organization

  • Ability to multi-task and maintain strong prioritization and organizational skills

  • Strong computer skills, including all Microsoft Office software programs

  • Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your previous group sales experience.
2. What unique group fan experiences would you like to implement in this position?
3. How do you find your best group sales prospects?
4. What are your salary requirements?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena well underway for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 2nd for the happiest places to work and 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest Premium Sales tools such as LinkedIn Sales Navigator and ToutApp, analytics-based lead scoring, rapid dialing connectivity, and industry leading CRM.  Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?
2. Why do you want to work for the Kings?
3. Why do you want to work in sales?
4. What professional qualities or professional experiences can you provide that is relevant to this position?
5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?
6. What are your career goals 5 years from today?


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Corporate Sponsor
Manager of Corporate Partnership - Seattle Storm (Seattle, WA)

JOB SUMMARY

The Women's Basketball Club of Seattle (Seattle Storm) is looking for a Manager of Corporate Partnerships that considers themselves a specialist in sponsorship activation. This individual will deliver unique value to the Seattle Storm Partners through relationship management and fulfillment/implementation of all contractual elements.  The position’s primary focuses are to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention, work closely with internal teams to facilitate partnership related project execution, and communicate deliverables/deadlines with clients and key stake holders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist the VP of Corporate Partnerships in meeting/exceeding annual sales goals through renewal and new business
  • Work collaboratively with cross-departmental teams to ensure fulfillment of client deliverables
  • Strive to achieve company and department goals and objectives while meeting personal account management objectives
  • Serve as the primary internal and external contact for execution and fulfillment for Corporate Partners
  • Research and develop new and relevant activation concepts, promotional opportunities, and other best practices
  • Provide measurable benefit to each partner based on their specific needs and objectives
  • Implement and manage all elements of Corporate Partner agreements in relation to signage, print, television, radio, memberships, digital, social, promotions, community relations, hospitality and others
  • Compile, report, enter, collect, forecast, and track accurate account elements, billing, fulfillment and contact information, as well as reports pertaining to WNBA, proposals, contracts, budgets, and other account details into CRM and any other database systems needed
  • Work all home games, as well as other external events as needed, including evenings and weekends
  • Pre-coordinate and manage all Partner related activities during game nights including but not limited to in-arena promotions, signage, seat visits, and hospitality
  • Attend and participate in weekly departmental sales, marketing, and game-related activation meetings
  • Manage budgets for fulfillment and promotional bidding process on behalf of corporate partnerships to ensure sponsors receives maximum benefit
  • Lead corporate partner recap process as well as partner engagement events
  • Develop proposals for potential clients and draft contracts for new clients in accordance with brand standards and company guidelines
  • Other duties as assigned

REQUIRED QUALIFICATIONS

  • Bachelors degree in sports, advertising or related marketing field preferred
  • Minimum of 3-4 years of experience with a team, consumer brand, agency or media property
  • Strong customer service/account management background
  • Experience developing and executing marketing plans, promotions, presentations and proposals
  • Understanding of sponsorship and promotions and how to drive business results through experiential marketing
  • Proven ability to develop strong, long-term relationship with both clients and co-workers
  • Business aptitude to understand and manage client needs and organizational goals to create innovative revenue generating programs
  • Excellent communication skills, both oral and written
  • Ability to comfortably present to both internal and external stakeholders in a boardroom setting
  • Strong organizational skills; ability to manage high volume of detailed work
  • Must have in-depth working knowledge of Microsoft Office, Excel, Word, Power Point and other computer skills required. Adobe Photoshop program proficiency preferred

OTHER DESIRED QUALIFICATIONS

  • Master’s degree in sports related fields and/or business
  • Sales Experience in sports/event sponsorship or multi-platform media sales a plus
  • Social by nature, likes to network, and will assist in prospecting and identifying key contacts, businesses, and categories as potential clients
  • Experience with Photoshop and In Design
  • Self motivated, open to coaching and desire to grow personally and professionally
  • Positive attitude, team player

Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Ticket Sales
Account Executive - Tulsa Shock (Tulsa, OK)

The Tulsa Shock are seeking a experienced, passionate, and enthusiastic sales person to join our staff. Selling season tickets, partial plans, and group tickets to companies and individuals via phone, prospecting and setting appointments.
Essential Duties and Responsibilities include the following
• Responsible for generating maximum revenue through full menu marketing ticket programs
• Sell full-seasons, partial plans, and group tickets
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
• Plan and coordinate group events (Pre-game group performances, High-Five Kids Tunnels, etc.)
• Manage all personal accounts and provide the highest level of customer service throughout the season
• Game night responsibilities include answering the incoming sales line, assisting with sales initiatives, and/or prospecting clients at the arena
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Maintain accurate records of all prospecting activities and closed sales

Education and/or Experience
• Bachelor’s degree required
• Prior experience in ticket sales, inside sales/telemarketing, appointment scheduling or cold-calling techniques is preferred
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• High energy; ability to remain focused on sales goals and work independently
• Ability to work flexible hours, including evenings, weekends and holidays

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 1-2 years of sales experience?
2. Do you have previous experiece in the sports industry


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Marketing Manager & Media Specialist - Utah Jazz (Salt Lake City, UT)

The Marketing Manager & Media Specialist is responsible for assisting in the development and execution of Utah Jazz marketing initiatives. This position will also assume primary responsibility for Utah Jazz paid media placement.

This position is responsible for the following:

  • Utilize consumer and marketplace insights to develop marketing initiatives that drive affinity for the Utah Jazz brand and result in increased revenue
  • Create and implement consumer promotions
  • Maintain consistency of marketing communications across multiple media channels
  • Work with agency partners to develop media plans, budgets and strategies
  • Analyze media buys for effectiveness; make recommendations for improvements
  • Work closely with Larry H. Miller Sports & Entertainment Creative Services to manage the creative process and workflow
  • Assist in the creation of TV, Radio and print copy
  • Create persuasive collateral enabling ticketing department to achieve incremental success
  • Traffic media and other deliverables on time and on strategy
  • Managing and fulfilling internal and external print projects
  • Assist the VP of Marketing in the development of the annual marketing plan
  • Other duties as assigned

Qualifications & Requirements:

  • Bachelor’s degree or higher (marketing degree preferred)
  • Two to four years work experience in marketing (required)
  • Excellent written and oral communication skills
  • Flexible schedule with the ability to work nights and weekends

Physical Demands

  • Must be able to lift up to 25 pounds
  • Exposed to walking, standing, twisting
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs
  • Must be able to work in outside conditions, including snow, rain, wind and heat

Language Skills

  • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening


Apply for this position      |      Go back job listings


Sales, Service, & Marketing: Marketing
Marketing Manager & Sales Liaison - Utah Jazz (Salt Lake City, UT)

The Marketing Manager & Sales Liaison is responsible for assisting in the development and execution of Utah Jazz marketing initiatives.  This position will also serve as the primary liaison between the internal marketing and sponsorship sales departments for Larry H. Miller Sports & Entertainment (LHMSE).

This position is responsible for the following:

  • Utilize consumer and marketplace insights to develop marketing initiatives that drive affinity for the Utah Jazz and result in increased revenue
  • Create and implement consumer promotions
  • Maintain consistency of marketing communications across multiple media channels
  • Represent the marketing department at internal sales meetings
  • Enable the sales staff through the creation of sales-support materials
  • Traffic sales projects to the marketing services department and monitor fulfillment
  • Utilize research tools (Scarborough, Qualtrics, etc.) to assist in the development on sales proposals and recap reports for key LHMSE prospects and partners
  • Manage the NBA approval process for sponsor-related initiatives
  • Assist in the creation and maintenance of surveys
  • Conduct research mandated by the NBA, MiLB and other governing bodies
  • Evaluate proposals from outside vendors and make recommendations for new initiatives
  • Assist the VP of Marketing in the development of the annual marketing plan
  • Other duties as assigned

Qualifications & Requirements:

  • Bachelor’s degree or higher
  • Two to four years work experience in marketing (required)
  • Excellent written and oral communication skills
  • Flexible schedule with the ability to work nights and weekends

Physical Demands

  • Must be able to lift up to 25 pounds
  • Exposed to walking, standing, twisting
  • Exposed to intermittent bending, squatting, kneeling and climbing stairs
  • Must be able to work in outside conditions, including snow, rain, wind and heat

Language Skills

  • Must be able to communicate in English

Must be able to pass a pre-employment background and drug screening


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

NOTE: This web-page does not accept applications and/or resumes for the NBA League Office. If you are interested in career opportunities with the NBA League Office, please click here.

Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)