Note:
Log in to record your interest in applying for this position via TeamWork Online.
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Director of Ticket Sales - Atlanta Dream (Atlanta, GA)
Summary: The Atlanta Dream are seeking a highly motivated self-starter with sales-oriented and customer service experience to train and manage a team of energetic Ticket Sales Account Executives
Essential Duties and Responsibilities include the following
• Hire and train a team of Ticket Sales Account Executives
• Manage on a day-to-day basis a team of Ticket Sales Account Executives
• Hold weekly sales meetings with sales team
• Work with team to make sure team offers first-class customer service
• Responsible for role playing and working with team on closing sales over the phone as well as face-to-face appointments
• Work with senior management team to develop creative ideas for sales team and client base
• Work closely with marketing, Box Office Manager and President/CEO for budget management and forecasting
• Work with marketing and sales staff in order to generate customer leads and promote public awareness
• Generate own leads by prospecting sales territory and generating referrals
• Achieve and exceed weekly, monthly and annual goals for team and individuals set by the President/CEO
• Attend games to promote the team by selling various ticketing packages on the concourse
Education and/or Experience
• Bachelor’s Degree
• At least three years experience working for professional sports franchise in ticket sales
• At least two years of management experience
• Proficient with Ticketmaster and Archtics, a plus
Computer Skills: Database Applications, Excel, Outlook and Word software
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I have at least 3 years of sports sales experience.
2. Yes/No: I have at least 2 years of management experience.
Director of Sponsorship - Atlanta Dream (Atlanta, GA)
Title: Director of Sponsorship
Reports To: President/COO
Summary
The Director, Sponsorship is responsible for generating leads and closing advertising and sponsorship partnerships for the team. This person should be an outgoing, energetic and creative sales professional who is a clear self starter with strong relationship skills who will be responsible for the development of corporate marketing partnerships for the Atlanta Dream. This sales professional will integrate signage, promotions, internet advertising, hospitality, tickets and all other marketing resources in the development and sale of these corporate marketing relationships.
Responsibilities
• Sell new corporate partner relationships
• Develop dynamic sales presentations for new business prospects; design PowerPoint proposals incorporating research of category dynamics and clear understanding of the prospective partner's marketing goals
• Provide accurate, reliable information for sales forecasts and prepare weekly revenue reports
• Manage and ensure fulfillment of all corporate partner programs in association with the department head and sponsor services area
• Establish strong relationships throughout partner companies
• Identify local and national trends and emerging markets, and adjust sales/service strategies accordingly
• Research and write business action plans to support new business directions
• Liaise with other departments on sponsored programs (e.g., community relations, game presentation, ticket sales & service)
• Meet or exceed revenue goals
• Other related duties as required
Education and/or Experience: • Bachelor’s Degree
• Ideal candidate will have at least 3-5 years of sponsorship or related sales experience
• Strong existing advertising agency and client relationships
• Television broadcast sales experience preferred
• Knowledge of the advertising business preferred
• Excellent people skills, with the ability to interact effectively and in a professional, diplomatic, and mature manner with VIP’s as well as internal and external clients at all levels
• High level of initiative and inner drive
• Candidate must have excellent problem solving skills as well as excellent communication and presentation skills
• The ability to generate new and creative sales ideas
• Candidate must be able to meet tight deadlines and work effectively in a high-pressure environment
• Candidate must be able to work evenings, weekends, and holidays as required
• Computer Skills: Proficient in Powerpoint, Word and Excel
Description
Serve as the chief executive of the team. Plan, develop, and establish objectives and policies for the team in accordance with League directives and business charter. Build a profitable organization with a recognized quality product and winning team.
Duties and Responsibilities
• Direct and coordinate all aspects of the team business operations including ticket sales, sponsorship sales, marketing, game operations, public relations, community relations and finance
• Participate actively in business development for both ticket sales and sponsorships
• Develop, supervise, and evaluate the team management staff. Evaluate performance of managers for compliance with established team policies and objectives, and contribution in attaining objectives
• Develop annual short term and long range strategic business plans
• Implement and manage the franchise business operations budget
• Work with Basketball Operations to develop cohesive and integrated programs using players and coaches
• Develop strong grass roots programs to promote women’s basketball and develop new fans
• Interact with league personnel on all matters concerning the franchise
• Maximize profit and return through the overall management of the business and staff
• Direct all aspects of the team operations, including establishing all programs undertaken in the arena
• Create, present and execute a strong strategic vision
• Establish policies and procedures for all business operations in conjunction with Business Manager
Qualifications • Bachelors degree
• Candidate will have 7 or more years of business experience
• The candidate must be committed to building a world-class operation in both business and team performance
• Must have proven experience in working cooperatively with management, success at managing staff, and be an effective communicator preferably having experience in public speaking and interaction with the media
• Experience in managing in the television and entertainment industry, in the travel and convention industry, or in a sports-oriented organization a plus
• Strong leadership skills a must
Inside Sales Representative - Atlanta Hawks, Atlanta Thrashers and Philips Arena (Atlanta, GA)
If you are an individual seeking the first step in your sports career and are seeking a tremendous career opportunity, the Atlanta Hawks and Thrashers have an open door. The Inside Sales position is an entry level position focused on selling premium inventory for both the Atlanta Hawks and Thrashers, while also focusing on selling season tickets, group tickets, and mini-plans to corporate prospects via the phone and face-to-face presentations. Throughout the program the individual will be responsible for an individual quota as top performers will be giving the ability to grow their career within the organization. As a whole, the Inside Sales department acts as a feeder system to all senior level sales positions as career growth is the main objective of the program.
Qualifications: Ideal candidate will have a strong desire to start a career with a team that has ample opportunity for growth. Must possess a strong commitment to the sports industry, passion for sales, strong work ethic, competitiveness, positive attitude, and a willingness to learn a must. Individuals must also possess a bachelor’s degree, comfort with cold calls, and computer efficiency.
Note:
When you apply for this job online, you will be required to answer the following questions:
Season Ticket Sales Executive - Atlanta Hawks, Atlanta Thrashers and Philips Arena / Atlanta Spirit LLC (Atlanta, Ga)
Ever dreamed of being on the Hawks or Thrashers roster? Here’s your chance. We are looking for an energetic, professional, and self motivated person who is extremely proficient in high end selling. This career opportunity would primarily consist of generating business relationships in order to gain revenue by selling premium events, floor seating, glass seating, and other high-end inventory for the Hawks, Thrashers, and Philips Arena. In addition, be able to sell all season tickets and group products while managing multiple sales campaigns.
RESPONSIBILITIES/DUTIES:
• Generate business revenue using all sales methods, including cold calls, face to face appointments, and arena tours, territory prospecting and networking
• Manage accounts in order to exceed established monthly sales goals
• Conduct high amounts of new calls on a daily basis
• Aggressive prospecting in order to generate new business relationships
• Conduct face to face sales presentations with prospects and potential customers
QUALIFICATIONS:
• Bachelors Degree preferred
• 2-3 Years sales experience necessary
• Familiar with NHL and NBA Products
• Friendly/Inviting phone presence
• Ability to conduct face to face business meetings
• Computer efficient
• Ability to follow direction
• Motivated to start/continue career in sports sales
COMPENSATION:
• Competitive base salary including full benefits package
• Commission structure added to base salary based on sales results
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I have at least 1 year of experience with a sports team?
DESCRIPTION:
• The Cleveland Cavaliers seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to learn to sell our season tickets.
• Under the guidance of the Sales Manager, our Inside Sales team acts as a feeder system for senior level ticket, client experience and group sales positions.
• We offer a weekly salary, generous commissions, free parking, plus a positive and professional environment! (Health insurance is not included in this temporary position).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The selected candidate will:
• Sell Cavaliers (NBA) ticket packages, as well as suites and other premium seating to the general public and local corporations
• Manage generated ticket account base
• Participate in game/event day duties as needed
• Staff ticket sales tables during outside functions such as luncheons, business shows, conventions, etc.
• Assist with incoming sales line
REQUIREMENTS:
• College degree.
• Prior sales experience is preferred but not required
• Previous job/internship experience within the sports marketing industry is essential.
• Must have a strong work ethic and a burning desire to build a career in professional sports.
Sales, Service, & Marketing: Client Relations/Customer Service
Corporate Development Service Manager - Houston Rockets (Houston, TX)
CORPORATE DEVELOPMENT SERVICE MANAGER
JOB I.D: 044-09
TYPE: Full-time/Exempt
DEPARTMENT: Corporate Development
POSTING DATE: 11/19/09
REPORTS TO: Senior Corporate Service Manager
ESSENTIAL DUTIES and RESPONSIBILITIES include the following:
• Develop, enhance and renew corporate relationships by exceeding & managing expectations of all contractual elements and provide opportunities for added value for the Houston Rockets. Managing partnerships will include implementing and creating promotions, hospitality, community programs, media and signage, as well as constantly maintaining and evaluating the partnership
• Present ideas and opportunities to help grow the business of each corporate partner by keeping up-to-date with the goals, objectives and competition of each corporate partner
• Create and manage financial budgets
• Assist with sponsorship presentations and meetings (preparing renewal proposals, mid-season and end-of-year recap presentations, meeting agendas, etc.)
• Take ownership and management of additional areas, i.e. liaison to departmental groups within Rockets organization and outside organizations/areas, as assigned
• Assist wherever necessary to further market and promote Team and corporate partners
• Provide unprecedented customer service and superior level of productivity and responsiveness
QUALIFICATIONS:
• Bachelor’s degree preferred
• Minimum 2-4 years experience in account management
• Candidate must have previous experience in the area of client servicing, client relations, promotions, event marketing, agency, media, sponsorship or sales
• Must be detail-oriented and organized
• Must be able to meet deadlines and follow through on project outline or strategies
• Must have high level of decision making and accountability
• Ability to multitask effectively
• Communicate (both written & verbal) in a concise and effective manner
• Must be able to compile information via research and probing of accounts in order to create proposals, presentations, budgets, and for financial or competitive analysis
• Must be able to understand partners’ objectives and look for ways to associate with the Team’s assets
• Must be able to interact and manage staff and business associates in order to implement events, promotions and other related activities
• Must be able to identify and address issues or problems which may arise during relationship/partnership
• Must be customer service and relationship building oriented
• Must demonstrate high standard of excellence
• Must be proficient in Microsoft Word, PowerPoint and Excel
Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS and TEAMWORK are welcome to apply!
Equal Employment Opportunity Employer
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No. Do you have previous experience in client servicing, client relations, promotions, event marketing, agency, media, sponsorship or sales?
2. Yes/No. Do you have a minimum of 2-4 years experience in account management?
SUMMARY: This position sells Fever season ticket packages or group packages to individual games to businesses and to the general public.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Prospect or cold call for Season Tickets leads.
Perform customer service for various issues during games and normal business hours.
Sell group packages to individual games to area groups (schools, churches, youth groups, etc.).
Assists with incoming sales line.
Perform game day responsibilities, including: a. parking lists; b. half-time receptions; c. VIP table; d. Ticket orders; e. will call; f. game “emergencies”; g. sales tables; h. client visits
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.
EDUCATION AND/OR EXPERIENCE: Bachelor’s degree (B.A.) from a four-year college or university, and direct experience with ticket sales.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I have some, but not more than 2 years of sales experience.
2. Yes/No: I have had experience in 1 of the following sales methods: telemarketing, face-to-face, and/or group sales.
3. Yes/No: I have had some experience (including internship) with a professional or college sports organization
Inside Sales Executive - Los Angeles Clippers (Los Angeles, CA)
POSITION OVERVIEW
The Los Angeles Clippers are seeking hard working, positive, coachable, and passionate individuals that are committed to becoming an industry sales leader. This individual will go through a 6-9 month, career growth oriented, sports sales development program. At the culmination of the program, this feeder type system will allow top performing sales reps internal and external opportunities to advance their sports careers. In depth training will focus on growing one’s professional skill sets as a full menu sales professional. All Sales Executives will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager. The position pays hourly wages + Commission and Bonus Opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsibilities include but are not limited to the following:
• Responsible for the sale of new full season tickets, partial season ticket plans, group tickets, premium seating, and single game event suites.
• Minimum 125 outbound phone calls daily
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Set appointments, show seats, give arena tours
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• 6-9 month training program
• Other duties as assigned by Manager
REQUIRED SKILLS, EXPERIENCE, AND ABILITIES - (To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to attend all home games (evenings and weekend hours and possibly holidays)
• Open to learning
• Desire to be a sales industry leader
• Ability to present sales material to potential clients
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: Do you have previous sales experience?
2. Yes/No: Do you have access to local housing?
Account Executive Corporate Entertainment Solutions - Madison Square Garden (New York, NY)
Description: The Account Executive is responsible for selling, servicing, and renewing MSG Club Suites and Premium Seating products on multi-year, annual and single night rental basis. In this capacity, the Account Executive Corporate Entertainment Solutions will research potential clients and partner with Director Corporate Entertainment Solutions, in order to develop presentations and strategies that lead to building lasting relationships while generating and increasing revenues and profits. Will entertain existing and potential clients in order to close deals and negotiate deals and terms of sales. Will also carry out the entire sales process from initial contact to close of deal and contact various companies to sell the benefits and features of becoming Luxury Suite owners. Will also work closely with Suite Services on client service issues and assist Director Corporate Entertainment Solutions in various projects and reports.
Requirements: The ideal candidate will have a Bachelor’s degree with 5 - 7 years experience selling to top level executives in a fast-paced, multifaceted organization preferably in the sports industry. Candidates must have senior level corporate contacts in the New York marketplace. Will posses exceptional negotiation, presentation and teamwork skills.
Overview: To sell tickets to patrons for all events at the American Airlines Arena and to provide “Five Star” service to customers. Essential requirements: High school diploma or general educational degree (GED); Six months to one year of cashier experience, strong verbal and written communication skills, proven organizational skills, computer literate, and strong customer service skills preferred. Ticket master experience a PLUS.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Do you have six months to one year of cashier experience? (Yes/No)
2. Can you work on nights, weekends and holidays? (Yes or No)
The Milwaukee Bucks seek an outgoing, enthusiastic and creative Sponsorship Account Executive with strong relationship skills who will be responsible for maintaining and developing key corporate partnerships. This experienced and entrepreneurial sales professional will integrate signage, promotions, internet, radio, hospitality, tickets and all other marketing resources at their disposal in the development of these relationships. Position reports to Director of Corporate Sales.
Essential Duties and Responsibilities
· Solicitation of new business through prospecting, networking and cold calling.
· Qualified Lead Generation.
· Managing and Growing existing accounts.
· Identifying clients’ advertising, sponsorship and marketing needs and developing and selling customized solutions to meet those needs.
· Creation and Development of professional and comprehensive proposals and presentations.
· Research related to partner development and relevant industry categories.
· Providing timely and accurate progress reports to Director of Corporate Sales.
· Achieving Sales Budgets.
Skills Required
· College degree required
· Excellent communication skills – Interpersonal, verbal, written and sales
· Public speaking and Presentation skills
· 3 - 5 years prior sales experience, relevant to sponsorship sales. Proven experience in professional sports a plus.
· A self-starter who can aggressively pursue and close business
· Analytical
· Team Player
· Evening and weekend work hours required
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Do you have 3-5 years corporate sales experience?
Manager, Business Development - NBA China (Shanghai, CH)
Position Summary
The person who serves as the Manager, Business Development, will take a supporting role in developing new corporate partner alliances in China. The individual will develop, support and close new business opportunities to achieve aggressive annual goals.
Major Responsibilities
Support partner renewal negotiations and the development of new creative strategies for NBA China and its partners.
Manage and support several marketing partnership accounts.
Manage the overall sales process (e.g. research new prospects for platforms and lead the development of proposals and letters etc.).
Work with other departments (such as Media, Events, Strategic Marketing) to suggest and formulate partnering ideas/platforms for presentation to potential partners (platforms surrounding major partnerships, media, promotions, and events).
Identify, create and present opportunities to further develop each partner's relationship with NBA China.
Support business planning and budgets.
Required Skills/Knowledge
Strong business development skills including the ability to identify pitch and close partners and new prospects on marketing programs which are beneficial to both the clients and the NBA.
Proven ability in successfully creating results-oriented platforms and campaigns.
High energy and positive with the ability to quickly gain the confidence of key constituents including partners and colleagues.
Experience in prospect negotiations.
Strong written, oral and presentation communication skills.
Ability to manage multiple tasks and creatively solve challenges.
Excellent listener with keen instincts about people and their needs.
Fluent in reading and writing Chinese Mandarin and English.
Experience Needed
5+ years of Business Development/Marketing experience preferably in the entertainment or sports industries.
Educational Background Required
University degree (BA/BS); MBA from a top tier school preferred
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I am Bi-Lingual in English & [Mandarin] Chinese.
2. Yes/No: I have at least 5+ years of Business Development/Marketing experience in the entertainment or sports industries
Senior Manager, Event & Attractions - NBA China (Beijing, CH)
Position Summary
To plan, manage and oversee execution of NBA events in greater China, develop and manage event budget, work closely with other relevant depts. to deliver the event up to NBA’s first class standard as well as client’s satisfaction.
Major Responsibilities
(These are the primary duties of the job – responsibilities should be listed in order of importance)
To lead his/her team to plan, manage and execute NBA events in greater China
Lead and oversee his/her team on new event concept/proposal generation and implementation, including working with the Marketing Partnership group to design and operate appropriate events for NBA partners
Event budget generating and control
External coordination and communication with NBA’s agencies, vendors, relevant government authorities, and NBA’s sponsors/partners
Internal coordination with NBA’s other relevant departments/groups both in China and USA
Required Skills/Knowledge:
Strong events planning and management knowledge and experiences in greater China
Strong communication and presentation skills
Leadership and team-management skills
Strong sense of responsibility & initiative spirit
Hard working, team-working, and willing to travel frequently
Fluent in English and Mandarin Chinese, both oral and written
Understanding/knowledge/experience on sports marketing in China markets
Experience Needed:
Minimum 6 years event management/execution experience in China
Minimum 4 years event team leader experience
Multinational company experience preferred
Educational Background Required:
University degree
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I am Bi-Lingual in English & [Mandarin] Chinese.
2. Yes/No: I have at least 6 years of event management experience in China
3. Yes/No: I have at least 4 years of experience leading an event team.
Senior Director, Brand Extension - NBA China (Beijing, CH)
Reports To: CEO
Position Summary
The job holder will manage multiple brand extension initiatives and projects with the ability to understand local market and business objectives. Act as a partner with senior leadership on high-level strategic plans, to ensure clear, consistent messaging and brand alignment, to leverage cross-group opportunities, and to magnify results in building brand equity. Work hand-in-hand with virtually every department in the NBA to ensure the new businesses are fully integrated with NBA marketing and strategic efforts.
Major Responsibilities
Providing brand extension strategies to enhance brand building effectiveness
Develop and implement strategies and plans to build and further extend the NBA brand in Greater China, including NBA Restaurant, NBA fitness center, NBA cinemas, etc.
Sells in new project ideas to partners that aligns with their business, customer and brand goals
Develop and manage the processes of brand extension to ensure efficiency and maximize potential of the brand equity
Focus on growth of NBA new business development offering, expanding the assets and offering to maximize business for NBA China
Define both the methods to evaluate brand marketing efforts and the metrics for its success
Foster positive work environment and work process
Lead the development of cross-functional working teams ensuring seamless integration of brand development and execution initiatives
Required Skills/Knowledge:
Excellent interpersonal, communication, and presentation skills
Ability to think creatively
Experience with retail marketing, brand management and/or consumer promotions
Strong people skills and ability to develop relationships with senior executives within current and future partners, and also with senior level executives within the organization
Team spirit and experience in managing multiple projects
Microsoft word, excel and PowerPoint
Experience Needed:
15-20 years in a related or applicable field
Corporate marketing, brand building or operating background
Successful track record in attaining and exceeding expectations
Management experience
Educational Background Required:
BA required
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I am Bi-Lingual in English & [Mandarin] Chinese.
2. Yes/No: I have at least 15 years of brand building experience.
Sales, Service, & Marketing: Broadcast/ Media Sales
Senior Manager, Media Sales - NBA China (Beijing, CH)
Position Summary
Senior Manager of Media Sales is responsible for developing and selling online ad and online products.
Major Responsibilities:
To work independently to achieve the sales targets assigned by line manager;
Sourcing new clients & maintain customer relationships;
Support line manager to develop the marketing strategy;
Coordinate with the other relevant departments such as media planning, media research and Digital media to provide advertising solutions and the best services to the clients.
Required Skills/Knowledge:
Good communication skills and daily account handling;
Must be able to multitask and meet deadlines under fast-paced environment;
Strong organizational and time management skills;
Excellent presenting & negotiating skills;
Fluency in English and Mandarin;
Rich knowledge on internet advertising environment & business standard
Experience Needed:
At least 10 year experience of media sales work, internet ad sales experience is appreciated;
With experience working in a dynamic, fast-moving and matrixes environment, preferably in a global company.
Educational Background Required:
Bachelor Degree.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I have at least 10 years experience in media sales.
2. Yes/No: I have internet ad sales experience.
3. Yes/No: I have media sales experience in Asia.
4. Yes/No: I am Bi-Lingual in English & [Mandarin] Chinese.
Thunder Survey Crew - Oklahoma City Thunder (Oklahoma City, OK)
As a member of the Thunder Survey Crew you will be responsible for using hand held devices to survey our guests at Thunder home games, events, promotions, etc. This position is an integral piece of the Thunder business operations. The information collected assists management in making numerous business decisions.
Essential Duties and Responsibilities:
• Work closely with members of the Database Management team in order to fulfill survey responsibilities
• Maintain a flexible schedule to work weekends and nights
• Maintain good attendance and punctuality
• Other duties as assigned
Qualifications and Requirements:
• Outgoing personality
• Self starter and detail oriented
• Ability to work as a team or on your own
• Knowledge of and passion for basketball is a plus
This is a part-time position reporting to the Director, Ticket Operations and Database Management.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Are you able to work as a team and on your own?
Ticket Account Executive - Rio Grande Valley Vipers (Hidalgo, TX)
The Ticket Sales Representative is responsible for the development of new business with a specific focus and emphasis on the generation of new tickets sales to individuals and businesses in the Hidalgo area.
Essential Duties and Responsibilities:
• Proactively solicit and follow-up on any personal sales leads under the guidelines established by supervisors.
• Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance.
• Participate in events, promotions, client entertainment and other activities as required.
• Provide personal service to clientele, while working closely with the Customer Service department to manage individual accounts
• Create, coordinate and implement effective sales techniques and campaigns in order to obtain revenue goals
• Positively interact with and influence all Rio Grande Valley Vipers personnel
• Promote Rio Grande Valley Vipers through representation in community activities and civic organizations
• Game day responsibilities include assisting with sales initiatives, and/or prospecting clients at the stadium
• Other duties as assigned
Position Requirements:
• Strong and detailed follow-up skills both in selling and managing accounts
• Must be self-disciplined, motivated and manage time effectively
• Must be willing to work long hours, flexible schedules and weekends
• Competitive and committed, but also capable of working in a team environment
• College degree required, preferably in marketing, communications, sports management or related field, or equivalent combination of education and experience
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I have local housing available in or near Hidalgo.
2. Yes/No: I have previous ticket sales experience in sports.
SUMMARY: The primary responsibility of this position is selling group ticket packages for the Sacramento Monarchs, Sacramento Kings, and ARCO Arena events. The incumbent in this position is expected to model the following practices on a daily basis:
• Demonstrated alignment with the company’s vision, mission and core values, and;
• Selling the brands, products, and services of the organization, and;
• Ongoing self-development.
• Collaboration with key internal/external resources
Key Responsibility Areas (KRA’s):
• Actively participates in Team Member sales skills training and development opportunities and Team Member sales activities.
• Create and manage a portfolio of group ticket customers
• Prospect new customers and build relationships on the phone and in person
• Create group sales programs based on customer needs
• Obtain payment from customers and monitor ticket fulfillment
• Update and maintain customer database using Archtics software
QUALIFICATIONS:
• Self-starter with a positive attitude; committed to teamwork
• Excellent communication skills; customer service-oriented
• Solid prioritization and organizational skills
• One to two years of successful sales experience, preferably in sports or entertainment group sales
• College graduate preferred
• Ability to work nights/weekends/flexible schedule
Maloof Sports & Entertainment is seeking talented, driven, focused individuals to join our Ticket Sales Team as a Sports Marketing Representative. This is an excellent opportunity to start a career in the sports industry with a quality organization committed to success. Sports Marketing Representatives experience every aspect of the Ticket Sales operation first hand, and learn what it takes to succeed in this highly competitive field. This part-time position has tremendous potential for career growth and advancement opportunities for top performers.
RESPONSIBILITIES
The primary responsibility of the Sports Marketing Representative is to enhance the personal and business relationships of all potential customers by identifying and understanding their needs, then customizing programs to meet and exceed those needs. Specifically:
• Responsible for making approximately 400 weekly outbound calls to generate new relationships.
• Build relationships with prospects via telephone inquiries and enhance relationships through in-arena appointments.
• Obtain leads and answer any questions.
QUALIFICATIONS
• Self-starter with a positive attitude; committed to teamwork.
• Excellent communication skills; customer service-oriented.
• Solid prioritization and organizational skills.
• Previous telemarketing experience is preferred.
• High school diploma is required. 4-year college degree is preferred.
Account Executive, Group Ticket Sales - Seattle Storm (Seattle, WA)
ACCOUNT EXECUTIVE, GROUP TICKET SALES
Overall Objectives:
Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by selling ticket products, with a primary focus on group events and experiences. Additionally, this role will be responsible for servicing existing ticket holder accounts to achieve optimal retention and escalation results.
Essential Duties and Responsibilities:
• Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of Storm ticket products, with a primary focus on selling group events and experiences. Additionally, candidate will also be responsible for selling new full season tickets and multiple-game packages.
• Work with group leaders to develop and implement game day events and experiences that result in large ticket purchases and repeat business.
• Develop a pipeline to new customers to support long-term growth objectives.
• Meet weekly productivity requirements for out-bound call volume and prospecting meetings.
• Deliver excellent customer service.
• Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.
• Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
• Participate in ongoing sales and service training and other professional development opportunities.
• Influence and motivate peers to meet personal and team objectives.
Qualifications and Requirements:
• 2 -5 years of direct selling and service experience; ticket sales experience preferred.
• Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
• Display strong communication and interpersonal skills, both written and verbal.
• Meet and/or exceed individual ticket sales revenue goals.
• Demonstrate ability to manage and grow a client base.
• Possess creative, strategic, and quantitative skills sets.
• Demonstrate a positive and team-oriented attitude.
• Able to work evenings and weekends at seasonal and community events.
This is a full-time, non-exempt position reporting to the Manager of Group Ticket Sales. Full Seattle Storm employee benefits package.
Position is open until filled
*The Seattle Storm is an Equal Opportunity Employer*
Vice President of Marketing - Seattle Storm (Seattle, WA)
The Seattle Storm is currently seeking an individual for the position of Vice President of Marketing. Specific areas of focus include: advertising, market research and analytics, promotions, database and e-marketing as well as overall brand development, public relations, community relations, event presentation/operations, graphic design, video production and interactive marketing. This position is responsible for overseeing all marketing functions for the Storm.
Essential Duties and Responsibilities:
• Supervise all areas of the Marketing Group (marketing, promotions, advertising, event presentation/game operations, community relations, public relations, interactive/website development, social marketing/new media, creative services and broadcast)
• Interface with all departments in leading the development, implementation and analysis of sales and marketing campaigns
• Develop and administer quality database-building strategies and programs which result in positive ROI and reduce direct selling costs
• Analyze organizational data and supplementary research to aid sales and marketing strategy development
• Develop and implement e-marketing/online/new media strategies
• Oversee development and production of marketing and sales collateral materials
• Contribute to the development and execution of corporate/marketing partner activation strategies, including retail promotions, product sampling, gift with purchase, sweepstakes, premium item distribution and cause marketing initiatives
• Work with broadcast partners on fully integrated promotions to build exposure, increase ratings and expand fan base
• Maximize relationships with various media outlets and promotional partners
• Serve as a company spokesperson as needed
• Prepare and manage operating budgets
• Development initiatives to support new revenue opportunities
• Serve on the executive leadership team responsible for long-range planning and delivering sustained revenue growth
Qualifications and Requirements:
The ideal candidate should have 10 – 12 years of marketing experience including general marketing, advertising, retail marketing, promotions, partnership development. Other specific skills necessary include:
• Strong leadership and management abilities in the area of sales and marketing
• Proven track record of success growing revenues and expanding audience
• Strong communication and teamwork skills
• Strong analytical skills
• Experience in managing and implementing research methodologies
• Database marketing and/or research experience (sports marketing experience preferred)
• Proven ability to handle multiple tasks and prioritize simultaneously
• Bachelors degree or equivalent experience
• Entrepreneurial spirit
Key Characteristics: Passionate, enthusiastic, creative, innovative, smart, quick-witted, persistent, likeable, respected, professional, resilient, aggressive, driven, self-starter, honest, unshakeable, level-headed, with an unquenchable thirst for learning, leading, teaching, and managing. Sets the highest possible standards and goals at all times.
This is an exempt position reporting to the President & CEO. Full Seattle Storm employee benefits package.
Inside Sales Representatives - Spurs Sports & Entertainment (San Antonio, TX)
REPORTING RELATIONSHIP: REPORTS TO: Inside Sales Manager
CAPSULE POSITION DESCRIPTION: Spurs Sports & Entertainment (SS&E) is seeking positive and passionate individuals that are committed to becoming sales leaders in the sports and entertainment industry. This position is a 12 month career growth-oriented sales development program which will focus on developing the skills and knowledge needed to become a senior sales professional. This program is intended to grow the Inside Sales Consultants skills to a level that will warrant a promotion to a senior position in the sports industry upon the successful completion of the program. Responsibilities will include generating new revenue through the selling of season tickets and group tickets for the San Antonio Spurs, Rampage, Silver Stars, and AT&T Center Family Shows and/or Events. Revenue will be generated via phone calls, prospecting, referrals, face-to-face presentations and in-arena appointments with a strong focus on relationship sales and customer retention.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.
KRA'S (Key Responsibility Areas):
1. Sell new full season tickets, partial season ticket packages and group tickets for all SS&E properties
2. Make 100+ outbound phone calls daily
3. Develop relationships, set face-to-face appointments (both externally and at the AT&T Center) and show seats to potential customers with the objective to close new business
4. Continuously look for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other ticket sales initiatives (sales booths, in-house events and off-site community events)
5. Maintain electronic records of all customers and prospects with our CRM system
6. Greet, Support, and Serve current and potential clients daily and at games
7. Demonstrate alignment with the company's mission and core business values
8. Collaboration with key internal/external resources
9. Commit to on-going sales training and development of best sales practices through weekly meetings and role-play sessions
10. Attend all other sales department meetings and customer service events as assigned
11. Work games, nights, weekends and holidays as assigned
PERFORMANCE MEASUREMENTS
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position. Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Vision, Mission and Values alignment
• Internal / external customer surveys
• IDP/self development goal achievement
• Direct business results
TECHNICAL COMPETENCIES: The following personal attributes are considered essential requisites for effective performance of the holder of this position.
• Job motivation/passion: Represents SS&E with passion and enthusiasm internally and within the community by remaining goal oriented, taking pride and deriving satisfaction in the job, and assuming ownership for getting the job done.
• Adaptability: Capable of keeping an “open mind” and flexibility; copes successfully with unexpected events; adapts well to and supports change; initiates and enforces change when necessary; and brings simplicity and order out of complexity and chaos.
• Innovative: Seeks ways to improve all aspects of the job; uses creativity, resources, and experiences to develop new ideas to promote SS&E within the community; brainstorms individually and in groups to develop suggestions and new ideas; ability to think “outside the box”.
SS&E CORE COMPETENCIES:
All SS&E employees are expected to consistently develop and attain the following:
1. Problem-Solving Expertise: Identifying and defining problems/goals including scope and sequence or priorities for attainment; selecting and implementing alternative solution strategies; and supervising resources, constraints, and contingencies.
2. Influencing Capabilities: Builds positive relationships internally and externally by modeling SS&E values and actions; able to make good/persuasive argument to influence an audience; works to make others feel ownership of one’s owns solutions; and develops and effectively uses networks, inside and outside of SS&E.
3. Planning Orientation: Demonstrates competency in operational planning processes; ability to understand, and commitment to integrate the contributions to be made through this function; assessing, allocating and supervising the use of resources (material, staff, capital) in a prudent and orderly manner; monitoring, measuring and taking corrective actions required to achieve targeted results.
4. Self Development: Initiates self development through seeking additional job responsibilities and assuming responsibility for getting the job done. Recognizes own strengths and weaknesses and uses them to adapt to situations and interaction with others. Professionally and personally constantly seeks ways to improve knowledge, skills, abilities, competencies, and self worth. Accepts criticism and feedback from all sources and levels of employees as a valid development tool. Demonstrates honesty and shows integrity.
Minimum Qualifications:
• Bachelor’s degree in Business, Sports Management, Marketing a related field or equivalent job experience in a related field
• Must possess excellent verbal and written communication skills
• Excellent customer service skills
• Drive and desire to be a sales industry leader
• Ability to work as a team player while being open and willing to learn
• Ability to present sales information to potential clients
• Ability to work flexible hours including evenings, weekends, some holidays, and event nights
• Proficiency in Microsoft Office Suite including Word, Outlook, and Excel
• Commitment to personal integrity
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Do you have a strong desire to maintain a career in the sports industry, specifically in tickets sales/service? Yes/No
2. Are you able to meet face-to-face at AT&T Center on Wed, Dec 9th or Friday, Dec 11th at your own cost should you be invited to interview? Yes/No
3. Are you willing to relocate here to San Antonio at your own cost for this position? Yes/No
Ticket Sales Representative - Washington Wizards (Washington, DC)
SUMMARY OF POSITION
Responsible for generating maximum revenue through the sale of full season, partial season, and group ticket plans. This is a full-time sales position.
RESPONSIBILITIES
Sell Washington Wizards ticket plans to businesses and individual consumers via aggressive telemarketing, face-to-face presentations and e-mail.
Use proactive tactics to create new sales opportunities.
Develop prospects by calling on self-generated leads and provided list.
Handle in-bound sales calls from prospective customers.
Establish professional relationships to create repeat business.
Meet or exceed assigned sales goals.
Set up and maintain up-to-date records on existing customers and prospects in team database.
Work home games for the purpose of developing new prospects, servicing customers, and performing other miscellaneous game night duties.
Attend B2B networking events.
QUALIFICATIONS
Bachelor’s degree or equivalent combination of education and sales experience.
Preferred candidate will have a minimum of 1 year of ticket sales experience with a pro or college sports team.
Must possess an aggressive, competitive and dedicated attitude.
Excellent oral and written communication skills.
Ability to multi-task and manage numerous business relationships in a professional manner.
Passionate about building a sales career in sports industry.
Willingness to work evenings, weekends and holidays.
Basic proficiency with computers and MS-Office programs.
Experience with Archtics and Ticketmaster is preferred, but not required.
COMPENSATION
Base salary plus a competitive commission and bonus structure
Excellent benefits package including medical, dental, and 401K.
Summary
The Director, Sponsorship is responsible for generating leads and closing advertising and sponsorship partnerships for the team. This person should be an outgoing, energetic and creative sales professional who is a clear self starter with strong relationship skills who will be responsible for the development of corporate marketing partnerships for the WNBA Tulsa team. This sales professional will integrate signage, promotions, internet advertising, hospitality, tickets and all other marketing resources in the development and sale of these corporate marketing relationships.
Responsibilities
• Sell new corporate partner relationships
• Develop dynamic sales presentations for new business prospects; design PowerPoint proposals incorporating research of category dynamics and clear understanding of the prospective partner's marketing goals
• Provide accurate, reliable information for sales forecasts and prepare weekly revenue reports
• Manage and ensure fulfillment of all corporate partner programs in association with the department head and sponsor services area
• Establish strong relationships throughout partner companies
• Identify local and national trends and emerging markets, and adjust sales/service strategies accordingly
• Research and write business action plans to support new business directions
• Liaise with other departments on sponsored programs (e.g., community relations, game presentation, ticket sales & service)
• Meet or exceed revenue goals
• Other related duties as required
Education and/or Experience
• Bachelor’s Degree
• Ideal candidate will have at least 3-5 years of sponsorship or related sales experience
• Strong existing advertising agency and client relationships
• Television broadcast sales experience preferred
• Knowledge of the advertising business preferred
• Excellent people skills, with the ability to interact effectively and in a professional, diplomatic, and mature manner with VIP’s as well as internal and external clients at all levels
• High level of initiative and inner drive
• Candidate must have excellent problem solving skills as well as excellent communication and presentation skills
• The ability to generate new and creative sales ideas
• Candidate must be able to meet tight deadlines and work effectively in a high-pressure environment
• Candidate must be able to work evenings, weekends, and holidays as required
• Computer Skills: Proficient in Powerpoint, Word and Excel
Summary Selling season tickets, partial plans, and group tickets to companies and individuals via phone, prospecting, personal appointments, and at games.
Essential Duties and Responsibilities include the following
• Responsible for generating maximum revenue through full menu marketing ticket programs
• Sell full-seasons, partial plans, and group tickets
• Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, and phone prospecting
• Plan and coordinate group events (Pre-game group performances, High-Five Kids Tunnels, etc.)
• Manage all personal accounts and provide the highest level of customer service throughout the season
• Game night responsibilities include answering the incoming sales line, assisting with sales initiatives, and/or prospecting clients at the arena
• Attend outside events with the purpose of selling ticket packages in conjunction with the marketing department
• Maintain accurate records of all prospecting activities and closed sales
Education and/or Experience
• Bachelor’s degree preferred
• Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred
• Strength in time management, administrative ability, organization, and customer service skills
• Ability to communicate effectively with the public in a professional manner
• High energy; ability to remain focused on sales goals and work independently
• Ability to work flexible hours, including evenings, weekends and holidays
Computer Skills: Database Applications, Excel, Outlook and Word software.
Note:
When you apply for this job online, you will be required to answer the following questions:
Director of Ticket Sales & Service - WNBA Tulsa (Tulsa, OK)
Summary WNBA Tulsa is seeking a highly motivated self-starter with sales-oriented and customer service experience to train and manage a team of energetic Ticket Sales Account Executives
Essential Duties and Responsibilities • Hire and train a team of Ticket Sales Account Executives
• Manage on a day-to-day basis a team of Ticket Sales Account Executives
• Hold weekly sales meetings with sales team
• Work with team to make sure team offers first-class customer service
• Responsible for role playing and working with team on closing sales over the phone as well as face-to-face appointments
• Work with senior management team to develop creative ideas for sales team and client base
• Work closely with marketing, Box Office Manager and President/CEO for budget management and forecasting
• Work with marketing and sales staff in order to generate customer leads and promote public awareness
• Generate own leads by prospecting sales territory and generating referrals
• Achieve and exceed weekly, monthly and annual goals for team and individuals set by the President/CEO
• Attend games to promote the team by selling various ticketing packages on the concourse
Education and/or Experience
• Bachelor’s Degree
• At least three years experience working for professional sports franchise in ticket sales
• At least two years of management experience
• Proficient with Tickets.com, a plus
Computer Skills: Database Applications, Excel, Outlook and Word software
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Yes/No: I have at least 3 years of sports sales experience.
2. Yes/No: I have at least 2 years of management experience.
Description Serve as the chief executive of the team. Plan, develop, and establish objectives and policies for the team in accordance with League directives and business charter. Build a profitable organization with a recognized quality product and winning team.
Duties and Responsibilities
• Direct and coordinate all aspects of the team business operations including ticket sales, sponsorship sales, marketing, game operations, public relations, community relations and finance
• Participate actively in business development for both ticket sales and sponsorships
• Develop, supervise, and evaluate the team management staff. Evaluate performance of managers for compliance with established team policies and objectives, and contribution in attaining objectives
• Develop annual short term and long range strategic business plans
• Implement and manage the franchise business operations budget
• Work with Basketball Operations to develop cohesive and integrated programs using players and coaches
• Develop strong grass roots programs to promote women’s basketball and develop new fans
• Interact with league personnel on all matters concerning the franchise
• Maximize profit and return through the overall management of the business and staff
• Direct all aspects of the team operations, including establishing all programs undertaken in the arena
• Create, present and execute a strong strategic vision
• Establish policies and procedures for all business operations in conjunction with Business Manager
Qualifications
• Bachelors degree
• Candidate will have 7 or more years of business experience
• The candidate must be committed to building a world-class operation in both business and team performance
• Must have proven experience in working cooperatively with management, success at managing staff, and be an effective communicator preferably having experience in public speaking and interaction with the media
• Experience in managing in the television and entertainment industry, in the travel and convention industry, or in a sports-oriented organization a plus
• Strong leadership skills a must
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