Current available jobs in Technical Services:


» Sr. Developer, CRM/IT Administrator - Charlotte Bobcats (Charlotte, NC)
» Sr. Developer, CRM/IT Administrator - Charlotte Hornets (Charlotte, NC)
» Seasonal Assistant - Jr. SharePoint Developer - Cleveland Cavaliers (Cleveland, OH)
» Game Operations Manager - Connecticut Sun (Uncasville, CT)
» IT Help Desk Coordinator - Miami HEAT (Miami, FL)
» .NET Developer / Programmer Analyst- Full Time - Miami HEAT (Miami, FL)
» Digital Asset & Services Manager- Full Time - Miami HEAT (Miami, FL)
» Director of IT Operations- Full Time - Miami HEAT (Miami, FL)
» Telecommunications Engineer- Full Time - Miami HEAT (Miami, FL)
» Manager, Creative Services - Milwaukee Bucks (Milwaukee, WI)
» Project Manager - Monumental Sports & Entertainment (Washington, DC)
» Sr. ENG Shooter - Monumental Sports & Entertainment (Washington, DC)
» Assistant Chief Engineer - Monumental Sports & Entertainment (Washington, DC)
» Editor - Monumental Sports & Entertainment (Washington, DC)
» Engineering Lead - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Motion Graphics Designer/Video Editor - Sacramento Kings (Sacramento, CA)
» Web Design Coordinator - Spurs (San Antonio, TX)



Technical Services: Computer Information Systems
Sr. Developer, CRM/IT Administrator - Charlotte Bobcats (Charlotte, NC)

POSITION OVERVIEW
The Sr. Developer, CRM/IT Administrator will be responsible for the implementation and maintenance of the company’s customer relationship management Microsoft CRM system.  The position’s main responsibilities will include, but are not limited to the following:  improve collaboration to develop improved operational efficiencies and create analytics.  The Sr. Developer, CRM/IT Administrator will focus on developing operational efficiencies in the company by using the advanced features of the system. Position will also support employees with usability issues and will field requests for system enhancements.  The Sr. Developer, CRM/IT Administrator will serve as functional and technical subject matter expert to participate in development, implementation, maintenance and support of Microsoft CRM environment.  Finally, position will assist IT department with additional IT requests needs outside of CRM environment as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide implementation support to end-users
• Design and configure the Microsoft Enterprise CRM Application
• Develop and prepare/provide documentation of business user requirements and processes related to CRM and customer information
• Define and implement appropriate CRM security to ensure appropriate end-user access
• Interfacing the CRM application with other enterprise applications as required
• Perform installation, upgrades and support of the server, workstations (Outlook Client), and e-mail integration
• Develop fully functional applications and modules using .NET technology to improve and enhance systems including Microsoft Dynamics CRM 2013 and Microsoft Office SharePoint Services.
• Knowledge of MSCRM data structures and functionality
• Comprehension of end-user system usage (e.g. screens, tables, business processes and procedures)
• Provide technical guidance in data analysis, data gathering and system design
• Oversee (or perform) changes to database fields, screens, and user administration
• Provide technical guidance regarding integration with other in-house systems and server support
• Develop queries and/or SQL Reporting Services (SRS) reports
• Import data on an as-needed basis
• Assist users with day-to-day questions, problems, and issues on corporate network
• Manage change control (i.e. receiving business requirement, report requirement, change or enhancement requests from Users)
• Document training, policy and procedures, and user manuals for CRM system
• Conduct end-user training on CRM system and develop enhancements
• Oversee changes to system fields, screens and picklists
• Perform data administration (data integrity, cleansing data for imports, etc.)
• Oversee Report generation, maintenance and testing
• Define and communicate project direction and scope with management
• Review requests from User Administrator (enhancement and/or fixes, data changes, functionality issues, etc.); analyzing for appropriateness; determining whether the requests are consistent with current business practice, business system rules or system design
• Assign, prioritize and schedule the tasks to appropriate resources
• Ensure that enhancements or fixes are properly tested, implemented, and appropriate training and/or communication is accomplished
• Will assist with enterprise software deployment and hardware/software support
• Ability to understand requests from non-technical coworkers, convert to an action plan independently execute
• Additional IT duties and responsibilities may be assigned as needed
• Other duties as assigned by manager


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s Degree in Computer Science, Information Systems, or Engineering 
• Previous Microsoft CRM experience required
• MSCRM certification preferred but not required
• Minimum 2-5 years relevant experience.
• Experience in full cycle CRM installations or knowledge of CRM relating to sales, marketing and email marketing functionalities.
• Strong understanding of the relational nature of business applications.
• Experience with installing and configuring MS Dynamics CRM
• Experience with CRM - customization and configuration of CRM projects
• Experience with modifications: iFrame, JScript
• Strong knowledge of Web Services architecture, Web Service Management tools and experience in developing and consuming Web Services
• Strong knowledge of SQL, IIS, .NET, SRS - SQL Reporting Services
• Experience with Microsoft CRM.  Must know Transact SQL language, .NET 2.0 or 3.0, be comfortable working on SQL 2005, 2008, and 2012 servers. 
• Knowledge of Sharepoint  is a major plus but not required
• ETL processes, DTS and SQL Integration Services (SSIS) design experience a must.
• Knowledge of Object Oriented Programming, Dot Net, VB, ASP, T-SQL (Stored Procedures, Views, Triggers), C#, Windows Forms,  COM+, Windows Server Security, XML
• Knowledge of third party products and ETL’s such as Scribe
• Hands-on experience with Visual Studio 2005-2008, Web Services, XML, SQL Server 2005-2012, SSRS, ETL (Scribe), Microsoft Dynamics CRM, Microsoft Dynamics Great Plains, SharePoint 2013, CVS, Visual SourceSafe, IIS.
• Experience supporting both development and production environments
• Technical exposure to one or more of these software products as an IT support resource: Windows AD, Windows Server 2008-2013, SQL Server 2008/2012
• Ability to interact with customers to understand technical requirements. 
• Must have existing knowledge and experience troubleshooting and interpreting problems associated in the above areas; resolve problems using past experience in databases, basic Windows/scripting commands, and/or able to comprehend in order to escalate issues to other technical team members.

• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Ability to maintain the highest level of confidentiality
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task between concurrent assignments, prioritizes effectively, and work in fast paced organization.
• Ability to work irregular hours including nights, weekends, and holidays.
 


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Technical Services: Computer Information Systems
Sr. Developer, CRM/IT Administrator - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Sr. Developer, CRM/IT Administrator will be responsible for the implementation and maintenance of the company’s customer relationship management Microsoft CRM system.  The position’s main responsibilities will include, but are not limited to the following:  improve collaboration to develop improved operational efficiencies and create analytics.  The Sr. Developer, CRM/IT Administrator will focus on developing operational efficiencies in the company by using the advanced features of the system. Position will also support employees with usability issues and will field requests for system enhancements.  The Sr. Developer, CRM/IT Administrator will serve as functional and technical subject matter expert to participate in development, implementation, maintenance and support of Microsoft CRM environment.  Finally, position will assist IT department with additional IT requests needs outside of CRM environment as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide implementation support to end-users
• Design and configure the Microsoft Enterprise CRM Application
• Develop and prepare/provide documentation of business user requirements and processes related to CRM and customer information
• Define and implement appropriate CRM security to ensure appropriate end-user access
• Interfacing the CRM application with other enterprise applications as required
• Perform installation, upgrades and support of the server, workstations (Outlook Client), and e-mail integration
• Develop fully functional applications and modules using .NET technology to improve and enhance systems including Microsoft Dynamics CRM 2013 and Microsoft Office SharePoint Services.
• Knowledge of MSCRM data structures and functionality
• Comprehension of end-user system usage (e.g. screens, tables, business processes and procedures)
• Provide technical guidance in data analysis, data gathering and system design
• Oversee (or perform) changes to database fields, screens, and user administration
• Provide technical guidance regarding integration with other in-house systems and server support
• Develop queries and/or SQL Reporting Services (SRS) reports
• Import data on an as-needed basis
• Assist users with day-to-day questions, problems, and issues on corporate network
• Manage change control (i.e. receiving business requirement, report requirement, change or enhancement requests from Users)
• Document training, policy and procedures, and user manuals for CRM system
• Conduct end-user training on CRM system and develop enhancements
• Oversee changes to system fields, screens and picklists
• Perform data administration (data integrity, cleansing data for imports, etc.)
• Oversee Report generation, maintenance and testing
• Define and communicate project direction and scope with management
• Review requests from User Administrator (enhancement and/or fixes, data changes, functionality issues, etc.); analyzing for appropriateness; determining whether the requests are consistent with current business practice, business system rules or system design
• Assign, prioritize and schedule the tasks to appropriate resources
• Ensure that enhancements or fixes are properly tested, implemented, and appropriate training and/or communication is accomplished
• Will assist with enterprise software deployment and hardware/software support
• Ability to understand requests from non-technical coworkers, convert to an action plan independently execute
• Additional IT duties and responsibilities may be assigned as needed
• Other duties as assigned by manager


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s Degree in Computer Science, Information Systems, or Engineering 
• Previous Microsoft CRM experience required
• MSCRM certification preferred but not required
• Minimum 2-5 years relevant experience.
• Experience in full cycle CRM installations or knowledge of CRM relating to sales, marketing and email marketing functionalities.
• Strong understanding of the relational nature of business applications.
• Experience with installing and configuring MS Dynamics CRM
• Experience with CRM - customization and configuration of CRM projects
• Experience with modifications: iFrame, JScript
• Strong knowledge of Web Services architecture, Web Service Management tools and experience in developing and consuming Web Services
• Strong knowledge of SQL, IIS, .NET, SRS - SQL Reporting Services
• Experience with Microsoft CRM.  Must know Transact SQL language, .NET 2.0 or 3.0, be comfortable working on SQL 2005, 2008, and 2012 servers. 
• Knowledge of Sharepoint  is a major plus but not required
• ETL processes, DTS and SQL Integration Services (SSIS) design experience a must.
• Knowledge of Object Oriented Programming, Dot Net, VB, ASP, T-SQL (Stored Procedures, Views, Triggers), C#, Windows Forms,  COM+, Windows Server Security, XML
• Knowledge of third party products and ETL’s such as Scribe
• Hands-on experience with Visual Studio 2005-2008, Web Services, XML, SQL Server 2005-2012, SSRS, ETL (Scribe), Microsoft Dynamics CRM, Microsoft Dynamics Great Plains, SharePoint 2013, CVS, Visual SourceSafe, IIS.
• Experience supporting both development and production environments
• Technical exposure to one or more of these software products as an IT support resource: Windows AD, Windows Server 2008-2013, SQL Server 2008/2012
• Ability to interact with customers to understand technical requirements. 
• Must have existing knowledge and experience troubleshooting and interpreting problems associated in the above areas; resolve problems using past experience in databases, basic Windows/scripting commands, and/or able to comprehend in order to escalate issues to other technical team members.

• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Ability to maintain the highest level of confidentiality
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task between concurrent assignments, prioritizes effectively, and work in fast paced organization.
• Ability to work irregular hours including nights, weekends, and holidays.
 


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

Go back job listings


Technical Services: Web Design/Development
Seasonal Assistant - Jr. SharePoint Developer - Cleveland Cavaliers (Cleveland, OH)

TYPE OF POSITION: Temporary, hourly, 40 hours/week

JOB SUMMARY: Under the direction of the SharePoint Administrator, the Seasonal Assistant will maintain and assist with developing and designing content of the company SharePoint intranet site. Looking for a developer 2+ years’ experience with Web technologies.

RESPONSIBILITIES:

  • Assist in designing and developing intranet content
  • Design, code, deploy and test new features and design elements
  • Manage the day-to-day information submission and updating activities on the intranet
  • Ensure the quality and integrity of the documents published
  • Identify, troubleshoot and resolve SharePoint application issues
  • Create technical specifications and test plans
  • Assist technical support with client issues
  • Collaborate with clients and Product Manager on all product issues and feature requests.
  • Ensure the submission/delivery of documents to the knowledge management system by team members
  • Experience with SharePoint Designer 2010 Workflows a plus
  • Ensure linked information resources are kept relevant, appropriate, etc.
  • Experience with InfoPath 2010 forms development a plus
  • Assist in developing business dashboards
  • Experience with Nintex Forms and Workflows a plus
  • HTML, CSS, JavaScript, programming a plus

QUALIFICATIONS AND REQUIREMENTS:

Candidates should have a Bachelor of Arts or currently pursuing a college degree in web design or development; Should exhibit a quick approach to learning concepts, with superior attention to detail; Must be driven to complete tasks with an emphasis on quality. Must have high creativity skills, multitasking skills, and solid understanding of web base solutions and technologies. Experience with SharePoint 2010 a plus.

Required Qualifications:

  • Expert level HTML, CSS and JavaScript
  • 2+ years’ experience with CSM platforms (WordPress, Joomla, Drupal, SharePoint ...)
  • Understanding of HTML5, CSS3
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Attention to detail and the ability to learn quickly

Preferred:

  • Bachelor’s or Associate degree in computer science or related degree
  • Working experience with HTML5, JS, CSS3, .NET(C#,VB),IIS, XML, XAML,
  • Working experience with design software suites (Adobe, Open Source)
  • Working experience with SharePoint and SharePoint Designer
  • Prior experience with cloud and hosted application development
  • Strong object-oriented design and programing skills
  • SQL Administration
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Attention to detail and the ability to learn quickly
  • Experience resolving highly technical complex issues.
  • Excellent conflict resolution and problem solving skills
  • Experience with agile methodologies including SCRUM
  • SharePoint development experience preferred
  • Experience with Microsoft SQL Server
  • Experience with Business Intelligence (BI) tools, including Performance Point and Power Pivot
  • Experience developing custom web parts and workflows
  • Experience with InfoPath forms
  • Experience with Nintex Forms and Workflows
  • Experience/Knowledge of Microsoft Active Directory
  • Certification and Exams:
  • Exam 70-576: PRO: Designing and Developing Microsoft SharePoint 2010 Applications
  • Exam 70-668: PRO: Microsoft SharePoint 2010, Administrator
  • MCITP: SharePoint Administrator 2010
  • MCM: Microsoft SharePoint Server 2010
  • MCPD: SharePoint Developer 2010
  • MCSD: SharePoint Applications
  • MCSE SharePoint
  • MCSM: SharePoint

***This position will start in December 2014 and end in April 2015***


Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

Go back job listings


Technical Services: Audio/Video Editing and Production
Game Operations Manager - Connecticut Sun (Uncasville, CT)

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you previously worked for a professional sports team?
2. Do you have the computer skills required in the job description?


Apply for this position      |      Go back job listings


Technical Services: Technical Support/Help Desk
IT Help Desk Coordinator - Miami HEAT (Miami, FL)

Brief Description of the Position

We are currently seeking a highly motivated individual to fill an I.T. Helpdesk Coordinator position at AmericanAirlines Arena, home of the 3 time World Champion Miami HEAT.  This position will provide remote and onsite hands-on support to staff, vendors, and customers as well as, proactively identify issues (beyond the positions role & responsibility) and escalate issues to the Network Administration team as needed.  The ideal candidate will have the skills to diagnose and repair desktop hardware; laser printers; cellular telephones; desktop software applications and provide on-site support for basketball games and events.  Also, this individual will work closely with a team of helpdesk professionals under the guidance and supervision of the Director of IT Operations.

The list below is representative of additional duties and responsibilities, but it is not meant to be exhaustive of all duties.

Responsibilities

  • Provide first level help desktop support to internal office end users
  • Reduce help desk incidents and the mean time of repairs by proactively repairing hardware as needed.
  • Prioritize severity of helpdesk calls and minimize user downtime
  • Provide level 1 Point of Sale support and maintenance for retail and food and beverage operations
  • Provide documentation for procedural I.T. operations
  • Learn all arena game day and event systems
  • Provide safe and neat Ethernet cabling runs
  • Repair and maintain Laser printers
  • Repair, maintain and upgrade cellular phones
  • Organize, track and maintain stock for various hardware systems
  • Establish vendor relationships and make hardware and software purchasing recommendations
  • Project manage various small to medium sized projects
  • Monitor, and remediate software updates for desktop applications
  • Respond to Virus, Malware and various security threats while implementing preventative measures to minimize risk
  • Provide internet connectivity services to 3rd party vendors, Event personnel and Basketball Operations
  • Provide level 1 support of Ticketmaster hardware and software technology
  • Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions
  • Track, document and maintain all helpdesk requests utilizing a ticket management system

 Requirements

  • Min. 4 years of hands-on I.T. business experience with the following areas
  • Microsoft Office Applications
  • Microsoft Windows
  • Repair and maintenance of network laser printers
  • Desktop maintenance, repair and installation

Candidate must have a basic foundation and understanding of the following areas:

  • Active Directory Groups, Users and Organizational units
  • Windows user rights and permissions
  • Network topology and LAN infrastructure

Candidate must have the ability to work well with others in a team environment; accept constructive criticism and have a positive attitude.

Must be flexible to work extended hours, evenings, weekends, holidays and swing shifts, if necessary-- as needed and when needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have any scheduling conflicts that would prohibit you from working irregular hours including nights, weekends and holidays?
2. (Yes/No) Do you have at least 3-4 years of IT helpdesk experience?
3. Where did you hear about this position?


Apply for this position      |      Go back job listings


Technical Services: Web Programming
.NET Developer / Programmer Analyst- Full Time - Miami HEAT (Miami, FL)

About Our Information Technology Team

We are a team of creative & collaborative thinkers whose reputation as innovators and industry experts is widely recognized. We are a highly motivated team of IT professionals who enjoy creating leading-edge business solutions for the Sports and Entertainment business. The Information Technology (IT) team's role is to enhance the organization's competitive edge by overseeing the integration of today's ever-changing technology into every aspect of the organization. This includes, but is not limited to, data networks, ticketing systems; retail and restaurant/food service point-of-sale systems and telecommunication system services for television and radio broadcasters, print media, photographers, promoters, ATM's, and cell phone communication sites.

Description

The Application Development team is tasked with designing and implementing cutting-edge solutions to improve and enhance our enterprise software. Our enterprise software is surprisingly complex, difficult to get right, and at the same time a lot of fun to work on. We hire people who are considered “Programmer”, “Software Engineer” and “Software Architect” at other companies. Titles are not as important to us as the quality of the people we work with and the opportunity to be productive. This is an exciting and challenging job position for a hardworking and creative professional with lots of exposure to new technologies and the freedom to think out of the box.

Required Technical Skills

·         Solid database design, development & administration experience using SQL Server 2008, 2012 or 2014

·         Thorough understanding of Object Oriented Programming principles

·         Experience developing with C# -(Windows and ASP.NET 3.5+ (Webforms and MVC)

·         Experience with Client/Server and SOA architectures

·         Experience with Web Services, WCF

·         Experience with HTML5, AJAX, JQuery & Javascript

Professional Skills

·         Outstanding analytical and interpersonal skills

·         Detailed and quality oriented

·         Can do attitude and collaborative orientation team player

·         Curiosity and internal motivation to constantly improve their own skills and how we develop software

·         Good communication skills (English)

Education & Experience

·         BS MIS/CIS with  2+ years of experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 


Apply for this position      |      Go back job listings


Technical Services: Audio/Video Editing and Production
Digital Asset & Services Manager- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Miami HEAT is looking for a studio technical manager/post production engineer to serve as its Media Production Digital Asset Manager. This is a full time employment opportunity for a technical operations lead that will provide frontline operational and technical support for the video facility’s production systems: including AVID editing and transcoding systems; studio production TriCaster switching and streaming; administration and management of all file-based content and processing via AVID’s Media Composer/Isis Storage/Interplay Media Asset Manager System. Must be AVID certified (ACSR). Position requires a solid understanding of field and studio production. Detail oriented individual should possess excellent organizational and time management skills and be able to effectively multi-task. Person should also have good troubleshooting skills and work well with a variety of people including staff and vendors to establish productive on-going relationships.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 


Apply for this position      |      Go back job listings


Technical Services: Director
Director of IT Operations- Full Time - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: The Director of IT Operations oversees the day-to-day operations of the client systems & event operations support team, as well as, the organization’s telephony team. The ideal candidate will work with internal customers to communicate issue status and provide reports to the IT management team. This position will require working closely with the SVP/CIO and other IT department heads to develop and track metrics on issue resolution. Also, this individual will work with the IT team to identify, recommend, develop, implement, and support cost-effective solutions for all aspects of the Client Systems & Event Operations Support and Telecom Team operations for the entire organization.

Essential Duties & Responsibilities:
1. Responsible for the activities of direct report staff which includes, but is not limited to all client edge systems (i.e. PC’s, printer’s, POS systems, etc.), client device security, change management and telecommunications. This involves leading change management and risk management efforts, identifying appropriate resources needed and developing schedules to ensure timely completions of projects.
2. Oversee management of day-to-day operations and IT issues of all direct report staff.
3. Oversee management of all corporate telecommunications operations.
4. Manage direct report staff, which includes hiring, training, guidance, performance reviews and discipline as needed.
5. Ensure the team is made up of the correct complement of technical staff at all times.
6. Ensure that all direct report technical staff is organized and utilized effectively and efficiently.
7. Ensure quality and consistency in the technical services provided.
8. Responsible for the creation of policies, procedures and oversight of resource management as it pertains to the technical operations and planning.
9. Establish and maintain effective relationships with all stakeholders.
10. Provide support to senior leadership and mid-level management on issues relating to resource allocation and utilization.
11. Manage outsourced technical resources to identify, gather and prioritize requests for systems and/or network interoperability (new and existing).
12. Develop best practices and written documentation for all IT related processes.
13. Develop productive and effective vendor relationships to ensure cost effectiveness and quality.
14. Participate in senior management activities including staff meetings, planning and strategy sessions, etc.
15. PC & Laser Printer Hardware Repair & Maintenance
16. CAT5 cabling and Ethernet setup.
17. Improve Customer support process. Manage, supervise and prioritize the organization’s Helpdesk to minimize user downtime.
18. Provide level 1 and level 2 support to desktop clients regarding client applications and hardware. Deliver projects on time.
19. Provide first and second level help desk support. Reduce operating expense by using competitive vendor quotes. Reduce help desk incidents through proactive repairs and thereby reduce the mean time to repairs. Reduce parts cost and repair turnaround by seeking competitive vendor relationships.
20. Provide level 1 Point of Sale systems maintenance and ongoing support.
21. Document (as needed) all data desktop & server based software implementations so that future upgrades and/or maintenance of systems can be performed with technical efficiency, reductions in down time, and within overall operating expense.
22. Must be willing to work days and/or nights, weekends and Holidays to learn all game day event systems.
23. Once the candidate is proficient in all operational duties, the ideal candidate must be willing to work days and/or nights, weekends and Holidays as needed. This position will require that the ideal candidate provide “hands-on” support   alongside his/her staff as needed. 
24. Improve personal technical expertise to leverage current skill set and develops cost efficient and user friendly IT solutions.

Desired Qualifications:
1. Experience designing user packages for medium to large employers.
2. More than 6 years of hands-on field experience managing desktop support personnel in a technical role. A minimum of 6 years in a leadership (management) role.
3. Strong communication and people management skills are essential including demonstrated ability to recruit, mentor and motivate staff as well as manage performance and employee relations issues.
4. Strong interpersonal, oral and written communication skills.
5. Strong customer service orientation.
6. Prior personnel management experience with demonstrated ability to think strategically and lead.
7. Solid understanding of technology industry best practices and standards.
8. Must have an absolute commitment to IT systems uptime with impeccable attention to detail.
9. Proficiency required in developing and managing the ongoing assessment of project delivery quality.
10. Working knowledge of operating systems and server applications a plus.
11. Knowledge of advanced networking concepts (wired and wireless). 
12. Hands-on field experience with data switches, access points, firewalls and routers in a networked environment with a good working knowledge of how all of it interoperates.
13. Knowledge of support and troubleshooting in Microsoft Windows, Microsoft Office and MAC environments.
14. Excellent problem solving skills coupled with the ability to explain complex issues to non-technical staff.
15. Ability to multi-task, prioritize and time manage.
16. Self-starter with initiative, strong organizational skills, project management skills, decision making and leadership skills.
17. Ability to work effectively and collaboratively in a team environment and with employees of all levels/areas.
18. Certifications and relevant credentials from Microsoft/Apple.

Technical School or MIS Degree preferred; A+ certification and desktop helpdesk field experience. Minimum of 6 years PC & Laser printer hardware repair experience. Must have prior experience working with PC’s in an Active Directory LAN environment, with Windows 2000/XP & MS Office applications and MAC’s. All Candidates must be willing to work extended hours and weekends in order to learn arena support requirements. The ideal candidate must be willing to work days and/or nights, weekends and Holidays as needed. This position will require the ideal candidate to provide “hands-on” support as needed, when needed. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
 


Apply for this position      |      Go back job listings


Technical Services: Network Administration/Services
Telecommunications Engineer- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: The Miami HEAT seek an experienced Telecommunications Systems Administrator to work with its technical staff in Miami. The ideal candidate must be a motivated & professional self-starter who possesses excellent oral and written communication skills and works well under pressure. Major responsibilities include: Installation design, maintenance, configuration, training and troubleshooting of Avaya Definity G3 PBX, and Intuity Messaging system. Installation, testing, and configuration of trunks lines: T1' s, ISDN PRI, DID, E&M, Loop / Ground Start. Design, support, and cabling of Voice/ LAN/ WAN, both Cat5 and fiber optics. Call Center design and implementation: ACD, Call Vectoring, Auto Attendant, and call detailing reporting.

The ideal candidate will have at least 6 years experience: Troubleshooting in-depth telecommunications infrastructure issues. Installing, designing, maintaining, configuring, training and troubleshooting of Avaya Definity G3 PBX, and Intuity Messaging system. Utilizing project management skills to solve complex problems. Documenting and updating systems design and deployment through Visio or other written means.   

College degree preferred and/or  work equivalent experience. Pertinent Avaya Definity G3 PBX / Intuity Messaging systems technical certifications. Other relevant technical certifications or experience in Design, support, and cabling of Voice/ LAN/ WAN, both Cat5 and fiber optics.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience with the design, support, and cabling of Voice/LAN/ WAN, both Cat5 and fiber optics?
2. (Yes/No) Do you have hands on experience with Avaya Definity G3?
3. (Yes/No) Do you have Avaya Definity G3 PBX systems technical certifications?
4. (Yes/No) Do you have Avaya Intuity Messaging system experience/certification?


Apply for this position      |      Go back job listings


Technical Services: Graphic Design/Creative Services
Manager, Creative Services - Milwaukee Bucks (Milwaukee, WI)

Position Description:
Reporting directly to the Vice President of Marketing, the Creative Services Manager will lead the in-house Creative Services team and external vendors and will be responsible for the visual representation of the Milwaukee Bucks brand by developing, maintaining and consistently upholding all standards of brand identity. The successful candidate for this position will thrive in high job volume, fast-paced situations and possess skills in workflow process, scheduling, trafficking and project management.

Major Responsibilities:
•    Manage creative services staff, including graphic designers, video editors, and interns in developing compelling marketing materials that meet the needs to marketing and ticket sales initiatives
•    Coordinate the introduction and development of new, innovative designs to increase the power of the Milwaukee Bucks brand as well as improve existing methods. 
•    Develop long-term creative direction based on competition, market, and category trends and Marketing and Sales goals.
•    Responsible for all creative aspects of design and print production produced by the creative services department within the established timelines.
•    Develop a thorough understanding of all consumer-facing aspects of the Milwaukee Bucks business, including marketing, digital platforms, ticket sales, and game entertainment and work with each department to develop and execute a streamlined creative workflow process
•    Define the roles and responsibilities of all creative services personnel in order to consistently produce world class creative work
•    Responsible for trafficking/ tracking jobs, from beginning to end and reviewing accuracy and quality of all final creative projects
•    Maintain a workflow system that increases work volume and production speed.
•    Annually, establish creative services operating budget.
•    Conduct annual reviews of all external designers and print vendors to examine business relationships, the delivery of expectations, re-quote standard projects, and determine need for additional vendors.

Qualifications:
•    Background in Print and Digital Media; Experience with motion graphics a plus
•    Proficiency working with Adobe Creative Suite, Final Cut and Avid experience a plus
•    Superior written/ verbal communication skills
•    Persuasive, fact-based, and articulate with superlative collaboration skills
•    Strong sense of urgency combined with close attention to detail
•    Proven ability to manage multiple projects/activities seamlessly within a fast paced setting
•    Tenacious protector of brand and quality standards

Education and Experience:
•    Bachelor’s Degree required
•    5-10 years of graphic design experience required; ideal candidate will have previous experience managing a creative services department in a high job volume environment


Apply for this position      |      Go back job listings


Technical Services: Production
Project Manager - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

 

Overview: Responsible for the day-to-day operations of the Colosseo system: loading/maintaining the system and delivering timely reports to sponsorship.

Responsibilities:

  • Program and maintain Colosseo content delivery system.
  • Maintain positive and proactive communication on all technology issues.
  • Leverage available technology to affect and improve operating efficiencies.
  • Work with Game Operations department to deliver cutting edge solutions that drive fan experience.
  • Assist Assignment Editor with day-to-day needs as assigned.
  • Ability to work independently and make decisions.
  • Must be a skilled multi-tasker.
  • Must have excellent organizational skills.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 3-5 years of experience in a live television production environment.
  • Ability to work well alone and in a team environment.
  • Working knowledge of cutting edge television equipment.
  • Understanding of broadcast signal flow in a television work environment.

Skills:

Must have knowledge of: Content Delivery Systems, Signal workflow in a live production environment and ability to troubleshoot issues and develop work-arounds to keep production operational. Working knowledge of Microsoft Office products and inter-personal skills to help communicate complex ideas in an easy to understand way.


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Technical Services: Audio/Video Editing and Production
Sr. ENG Shooter - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview:  Senior Content creator, ENG camera person, this person should be capable of shooting any situation and delivering network quality results.

Responsibilities:

  • Shoot events, games, and interviews.
  • Coordinate with Executive Producer to drive workflow.
  • Ability to tell visual stories through shooting.
  • Able to setup network style interviews.
  • Working understanding of broadcast audio techniques.
  • Ability to work independently and make decisions.
  • Must be a skilled multi-tasker.
  • Knowledge of lighting for television.
  • Knowledge of greenscreen compositing techniques
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 5-7 years of experience in a television production environment.
  • Strong shooting skills.
  • Ability to work well alone and in a team environment.
  • Working knowledge of cutting edge equipment.
  • Understanding of tapeless work environment.
  • Must be available to work evening and weekends.
  • Familiarity with multiple camera systems a must.     
  • Ability to carry 40 lbs.

Skills:

Must have knowledge of: Sony ENG Cameras, P2 Cameras, XDCam Workflow and Avid Media Composer. A working knowledge of Adobe Creative Suite products is a plus. Basic office computing skills, Microsoft Word, etc. 

 


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Technical Services: Technical/Engineering
Assistant Chief Engineer - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

 

Overview:  Engineer; Hands-on position to work with Executive Producer to support, address all technology equipment and tasks. Including but not limited to repair, operation, maintenance (both hardware and software) of broadcast television equipment and engineering infrastructure which supports all aspects of a live television environment in a sports arena.                               

Responsibilities:

  • Assist Chief Engineer in maintaining the technical integrity of the television facility.
  • Maintain positive and proactive communication on all technology issues.
  • Supports the requirements of intense daily sports and programming operations.
  • Leverage available technology to affect and improve operating efficiencies.
  • Assist in design and implementation of repairs and new construction of facilities.
  • Perform and oversee day to day maintenance of equipment to keep plant in working order.
  • Ability to work independently and make decisions.
  • Must be a skilled multi-tasker, able to make quick decisions and respond to demands of a live sports arena.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience.
  • 3-5 years of experience in a live television production environment.
  • Live production environment experience a must.
  • Ability to work well alone and in a team environment.
  • Working knowledge of cutting edge television equipment.
  • Understanding of broadcast signal flow in a television work environment.
  • Ability to carry 50 lbs.

Skills:

Must have knowledge of: Harris Routers, Ross Switchers, Blackstorm playback machines, EVS, Sony Cameras, Panasonic Cameras, CCTV Systems, RF Signal maintenance, Miranda systems. Knowledge of engineering standards and practices a must.


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Technical Services: Audio/Video Editing and Production
Editor - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Content creator, editor, tape operator. Works with the creative team to edit content from field shoots and from game footage. Will assist creative team to develop, create, and execute the highest quality television product.

Responsibilities:

  • Edit footage from field shoots.
  • Coordinate with Production Manager to drive workflow.
  • Ability to tell visual stories through editing.
  • Able to incorporate multiple shoots to tell cohesive story.
  • Ability to work independently and make decisions.
  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s Degree or equivalent experience.
  • 1-3 years of experience in a television production environment.
  • Strong editing skills.
  • Ability to work well alone and in a team environment.
  • Working knowledge of cutting edge equipment.
  • Strong computer skills, knowledge of Final Cut Pro. 

Skills:

Must have knowledge of: Avid Media Composer and Avid Interplay. A working knowledge of Adobe Creative Suite products is a plus and basic office computing skills, Microsoft Word, etc.


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

Go back job listings


Technical Services: Technical/Engineering
Engineering Lead - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

Work with and provide guidance and leadership to the facility engineering staff. Support scheduled arena events. Maintain arena equipment and life safety systems. Evaluate and troubleshoot problems, perform repairs, initiate preventive maintenance as well as viable long term corrective measures. The Engineering Lead shall be proficient in multiple trades’ skill sets including, but not limited to, Refrigeration, High Voltage and Low Voltage Electrical, Plumbing, Carpentry, and general maintenance repairs. Must have good knowledge of Central Plant Operations, Energy Management and Arena Life Safety Systems.

Primary (Essential) Duties 
•    Engineering Lead will assist the Chief Engineer to plan, assign and manage all departmental work requirements 
•    Act in a leadership capacity while directing the work efforts of the facility engineers and outside service contractors
•    Supervise the facility engineering staff to support the needs of all arena events 
•    Work events as needed
•    Initiate, plan, prepare and schedule work orders, projects and building preventative maintenance tasks
•    Accurately and consistently document tasks and repairs
•    Adhere to all company and department policies, procedures and guidelines
•    Must follow safe working techniques and procedures

Knowledge, Skills and/or Abilities

•    Strong organization, interpersonal and time management skills
•    Basic proficiency in use of computer (Microsoft Word and Excel) 
•    Demonstrate strong written and verbal communication skills
•    Proven job reliability, diligence, dedication and attention to detail
•    Proven ability to plan and schedule maintenance work and lead skilled tradespersons and technicians in the performance of their duties
•    A thorough knowledge of all building systems: Electrical, HVAC, Plumbing, Refrigeration, Fire Protection, Building/Energy Management Systems, building and electrical codes, OSHA regulations and safe working techniques and procedures

Experience/Education Requirements

•    High school diploma or GED
•    Minimum of 8 to 10 years of experience in the successful performance of maintenance duties as a skilled technician in one or more of the following: carpentry, electrical, mechanical, HVAC maintenance/repair, building maintenance or plumbing
•    Experience in large, multiuse facility preferred
•    Experience in a management or leadership role
•    Refrigeration, electrical, or plumbing trades certification preferred

Working Conditions and Physical Demands

•    Flexible schedule required to include weekends, evenings, holidays and some overtime to meet business needs
•    Lifting, climbing, extended sitting or standing may be required 
•    The ability to communicate & hear via two-way radio is imperative
•    May be exposed to heat, cold, dust, noise, and chemicals
•    Driver’s license required

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs. 

The Phoenix Suns are an Equal Opportunity Employer
M/F/D/V

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 8 years of experience as a skilled technician in one of more of the following: carpentry, electrical, mechanical, HVAC maintenance/repair, building maintenance or plumbing? Please be specific.
2. How many years of management experience do you have?
3. Tell us about any refrigeration, electrical or plumbing trades certifications that you have.


Apply for this position      |      Go back job listings


Technical Services: Audio/Video Editing and Production
Motion Graphics Designer/Video Editor - Sacramento Kings (Sacramento, CA)

Company Summary: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary:  The Sacramento Kings are seeking a highly creative and experienced Motion Graphics Designer to edit motion graphics, promotional videos, commercials, documentaries and featured stories as well as videos for website, mobile app and You Tube channel.  Must have experience in a collaborative, project sharing environment and creating in After Effects.  Must be able to multi-task with proven ability to meet deadlines and remain calm in a fast paced production environment.  Must be a self-starter, great problem solver, organized, resourceful, attentive to detail, works well with others and constantly has an upbeat “can do” attitude.  Basketball knowledge is a plus.  

Key Responsibility Areas:

  • Concept, Design, create and edit motion graphics

  • Concept and Create Commercials

  • Interview, edit documentary style, live action videos

  • Create Video Highlight reels

  • Compress and upload videos for web delivery

  • Maintain broadcast quality on all video products

  • Manage and Maintain Footage

  • Green Screen Keying

  • Interface with Clients, Director and Producer; work closely with team to ensure their needs are met and offer creative solutions for each project as requested. 

Qualifications:

  • A minimum of 3 years of professional experienced using Adobe CC – After Effects, Illustrator, Photoshop, Final Cut Pro or Motion

  • A minimum of 3 years of Video Editing experience

  • Bachelor’s degree in Video/Film Production, Communications or related field as required or equivalent experience

  • Excellent grasp of visual design

  • Excellent visual storyteller

  • Experience in typography, color, composition, compositing, key framing and title design

  • Knowledge of HD formats and compressions

  • DSLR shooting and workflow experience

  • Color correction and sound design experience

  • 3D experience a plus

  • Knowledge of audio post production/sweetening, shooting (preferably experience with P2 cameras, Canon Mark II) basic lighting and audio field production

  • Applicants must provide a website link or video reel with examples of work

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please describe your professional experience with video editing.
2. Do you have any sports industry experience? If yes, please provide details of your sports experience.
3. Please provide a detailed summary on a last minute request submitted by a client or supervisor requesting graphics where you had to collaborate with other departments to ensure look and feel were on brand.
4. Please provide webpages or links to any of your previous work.
5. What is your salary requirements?


Apply for this position      |      Go back job listings


Technical Services: Web Design/Development
Web Design Coordinator - Spurs (San Antonio, TX)

This position is responsible for assisting with web development (website, social media and enews) and daily web operations for each SS&E entity (spurs.com; attcenter.com; sasilverstars.com; sarampage.com, toros.com). The eligible candidate will service and deal with a diverse group of important internal contacts, team sponsors, local and national media, league contacts, clients and visitors at all levels; independent judgment is required to plan, prioritize and organize diversified workload.

 

This positon will track and analyze campaign results, and support the execution of sponsorship and internal marketing communication campaigns. It is essential that the qualified candidate be able to build strong relationships with various departments to create and develop web sites, while mainting a focus on monetization opportunities. The eligible candidate will promote a collaborative approach to creating comprehensive digital communication campaigns focused on driving site traffic and attaining campaign goals. The candidate must carry a multitude of qualifications, including but not limited to: ability to maintain confidential documents and files, handle multiple tasks, maintain a professional demeanor and positive attitude and have strong organizational skills.

 

 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collabore with Internal/External Family Members and Demonstrate Ongoing Development.

  1. Devlopment of sites using responsive techniques.
  2. Devlopement of graphics for Marketing, Sponsorhip and Sales groups for each of the sites.
  3. Assist in development of mobile app as well as enews and social media.
  4. Assist in maintaining reports of web and social media networks analytics and perform analysis to track visitor behavior.
  5. Other duties as assigned.

 

 

  • Extensive knowledge of HTML/CSS/Javascript as well as Dreamweaver, Photoshop, InDesign, llustrator and responsive design.
  • Thorough understanding of content and web development processes.
  • Knowledge of how to build wire frames for web sites
  • Extenisve knowledge in developing web sites.
  • Ability to succeed in a fast paced, deadline driven environment.
  • Superior verbal and written communication skills.
  • Excellent organizational skills and proven attention to detail
  • Commitment to growth in values based leadership and development
  • Must be able to work long, flexible hours including evenings, weekends, and holidays
  • Video Editing esperince a plus

 


Apply Here

 

 

 

 


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

NOTE: This web-page does not accept applications and/or resumes for the NBA League Office. If you are interested in career opportunities with the NBA League Office, please click here.

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)