Current available jobs in Technical Services:


» Sr. Editor - Atlanta Hawks & Philips Arena (Atlanta, GA)
» Graphic Designer - Charlotte Hornets (charlotte, NC)
» Sr. Front End Developer - Cleveland Cavaliers (Cleveland, OH)
» .NET/Full Stack developer - Cleveland Cavaliers (Cleveland, OH)
» Graphic Designer - Connecticut Sun (Uncasville, CT)
» Basketball Operations Database Administrator - Los Angeles Clippers (Los Angeles, CA)
» Graphic Designer - Memphis Grizzlies (Memphis, TN)
» Technology Support Manager - Memphis Grizzlies (Memphis, TN)
» I.T. Service Desk Coordinator Candidate - Miami HEAT (MIAMI, FL)
» Full Stack .Net Developer - Miami HEAT (Miami, FL)
» IT Infrastructure Administrator - Miami HEAT (Miami, FL)
» Helpdesk Support Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)
» IT Systems Analyst - Oklahoma City Thunder (Oklahoma City, OK)
» Technical Services Assistant - Orlando Magic (Orlando, FL)
» Financial Database Administrator - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Creative Content Producer - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)
» Social Media Manager - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)


Technical Services: Producer
Sr. Editor - Atlanta Hawks & Philips Arena (Atlanta, GA)

The Sr. Editor should be a passionate story teller adept at long and short form production. Able to work with like-minded creatives in a team environment and able to conceptualize, produce and edit content for digital, in-arena and on-air. Sr. E must be able to cut through the digital clutter with bold and emotional content, while still staying true to the Atlanta Hawks brand voice.

Responsibilities for Sr. Editor, but are not limited to:

  • Conceptualize, produce and edit video content for The Atlanta Hawks.

  • Demonstrate a “One Team. One Vision.” philosophy and reinforce SMILE-ing-Southern Hospitality, Making a Moment, Individuals Matter, Loyalty & Empowerment.

  • Exhibit compelling storytelling through all content and platforms.

  • Ensure all content is on-brand, consistent in style, quality and voice.

  • Assist with content production by shooting, audio mixing and lighting as needed

Required Qualifications:

  • Minimum 4 years professional experience editing

  • Expert knowledge Adobe Premiere Pro

  • Intermediate knowledge of After Effects and photoshop

  • Experience with file-based production and post-production work flows

  • Ability to operate under pressure and meet tight deadline

  • Strong self starter and capable of working independently

The Atlanta Hawks & Philips Arena is an Equal Employment Opportunity (EEO) employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; national origin; sexual orientation; gender (including same gender); pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; veteran status; genetic information; or any other category protected by federal, state, or local law. Violation of this policy will result in disciplinary action, up to and including immediate termination.


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Technical Services: Graphic Design/Creative Services
Graphic Designer - Charlotte Hornets (charlotte, NC)

Position overview

In this role, you will fulfill advertising and design needs for Hornets Sports & Entertainment including design, development, and presentation of internal and external advertising creative, corporate partnership creative, brand marketing creative, sales campaign creative, and arena marketing creative. This position will work closely with internal clients including partnerships, ticket operations, corporate social responsibility, sales, services and arena operations. You will report directly to our Creative Director.

Essential duties and responsibilities:

  • You are responsible for design conception and layout for print and digital graphic artwork within Hornets and HSE, specifically supporting sales, service, partnerships, marketing, community, arena, human resources, and ticket operations departments
  • Execute graphic design projects including but not limited to, sales collateral, advertisement campaigns, arena graphics, digital ads, season tickets projects, packaging, logo design, and presentation decks for partnerships and marketing departments
  • Works within assigned timelines and produce materials that serve the intended function determined by job requestor
  • Works efficiently alongside other print, video and animation creatives as part of an internal creative team
  • Work effectively as a brand ambassador for the organization and representative of the Creative Services group
  • Prepare appropriate files for printers and vendors
  • Other duties as assigned by Manager

To perform the job successfully, you should demonstrate the following competencies:

  • Have a Bachelor's Degree in Graphic Design with a displayed interest in branding and advertising specific to the sports or entertainment industries is required
  • Knowledge of basketball and sports; knowledge of Hornets a plus
  • Must have working knowledge of print production and retouching process
  • Demonstrated advanced skills in using graphic design software in a MAC environment
  • You are required to have skills and abilities in the following areas:
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe InDesign
  • Apple Keynote and/or Microsoft Powerpoint
  • Ability to maintain the highest level of confidentiality
  • Presents self in a professional manner and has the ability to interact with all levels of organization and outside contacts
  • Must be able to understand and achieve the functional purposes and business goals of each assigned project
  • Possession of strong interpersonal skills; listening and working well with others and in a team environment
  • Possession of excellent communication skills, including written and verbal, and have the ability to present ideas clearly and concisely
  • Highly organized with ability to prioritize work activities and use time efficiently
  • Must be detail oriented
  • Proven ability to adapt to change in the work environment; capable of balancing multiple demands, projects, and changes simultaneously
  • Demonstrated dependability; consistently at work on time, follows instructions, and responds to manager’s direction
  • Must be honest and possess integrity
  • Must be open to coaching and differentiating perspectives
  • Willing to work extended hours including nights, weekends, holidays

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.

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Technical Services: Programmer
Sr. Front End Developer - Cleveland Cavaliers (Cleveland, OH)

COMPANY INTRODUCTION

The Cavaliers Operating Co., LLC is searching for a seasoned Sr. Front End Developer to join our growing team of talented IT professionals. The role, housed inside Quicken Loans Arena, offers competitive pay, great benefits and a bevy of work-related perks tied to the sports and entertainment industry. Ideal candidates must align both their technical skills and personality to the fun, fast-paced environment of Quicken Loans Arena. Remote working opportunities and continuing education possible for well qualified candidates. Don’t miss your chance to join our Championship organization. Apply today for a better tomorrow!

JOB DESCRIPTION

The Senior Front End Developer will work various parts of the product/application life cycle, from concept design, to prototyping, to front and back-end production, testing and deployment. Prepares code documentation in support of program development. Performs work of moderate-to-high complexity and handles most activities under general supervision of a development and implementation team leader. The successful candidate will have significant web/application development and programming experience. Back-end / full-stack including Java, JSON and SQL database. UI/UX experience and implementation a plus.

RESPONSIBILITIES

  • Write well designed, testable, efficient code by using best software development/programming practices

  • Create website/application layouts/user interfaces by using standard development/programming practices including HTML, HTML5/CSS, CSS3, JavaScript, jQueryMobile, Xcode, Swift, C#, Objective-C, C++

  • Implementation of robust set of services and APIs to power web, mobile-based applications

  • Optimization of all applications for maximum speed and scalability

  • Gather and refine specifications and requirements based on technical needs

  • Create and maintain software documentation

  • Be responsible for maintaining, expanding, and scaling all Cavaliers Operating Co. LLC’s web and application-based platforms

  • Cooperate with web designers to match visual design intent

SKILLS AND QUALIFICATIONS

  • 5+ years working experience in web and mobile application development/programming

  • Top-notch programming skills and in-depth knowledge of modern HTML/CSS/JavaScript

  • Good understanding of advanced JavaScript libraries and frameworks such as AngularJS, Node.js Ember.js, KnockoutJS, BackboneJS, RactJS, DurandalJS

  • Good understanding of leading programming languages like ASP.NET, PHP, Java, Python, C, C++, C#, Perl, Ruby, Swift, etc.

  • A solid understanding of how web and mobile-based applications work including security, session management, and best development/deployment practices

  • Understanding of fundamental design principles behind a scalable application

  • Data migration, transformation, and scripting

  • Working knowledge of relational database systems, Object Oriented Programming and web application development

  • Hands-on experience with network diagnostics, network analytics tools

  • Aggressive problem diagnosis and creative problem solving skills

  • Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen

  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web, mobile application technologies and techniques


Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Technical Services: Web Design/Development
.NET/Full Stack developer - Cleveland Cavaliers (Cleveland, OH)

COMPANY INTRODUCTION

The Cavaliers Operating Co., LLC is searching for a seasoned .NET/Full Stack developer to join our growing team of talented IT professionals. The role, housed inside Quicken Loans Arena, offers competitive pay, great benefits and a bevy of work-related perks tied to the sports and entertainment industry. Ideal candidates must align both their technical skills and personality to the fun, fast-paced environment of Quicken Loans Arena. Remote working opportunities and continuing education possible for well qualified candidates. Don’t miss your chance to join our Championship organization. Apply today for a better tomorrow!

JOB DESCRIPTION

We are seeking a .NET/Full Stack developer responsible for building applications using VB.net and/or C# for both front and back-end application development. Your primary responsibility will be to design and develop these layers of our applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

RESPONSIBILITIES

  • Translate application storyboards, use cases and business requirements into functional applications and solutions

  • Design and develop logical and physical data models that meet application requirements

  • Design and develop systems, sub-systems and programs

  • Coordinate and support technical staff, operations and vendors

  • Design, build, document and maintain efficient, reusable, and reliable code

  • Integrate data storage solutions

  • Comfort writing batch process SQL server jobs and stored procedures

  • Ability to troubleshoot performance problems while ensuring quality, and responsiveness of applications

  • Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues

  • Help maintain code quality, organization, and automatization

  • Assist with code migration for custom applications relevant to migrated environment

 

SKILLS AND QUALIFICATIONS

  • Extensive Experience with Microsoft Technologies (ASP.Net, .Net 4.5/C#, MVC4, WCF, Code First, Entity Framework, WCF, OData, and Service Authentication tools)

  • Extensive experience with Microsoft SQL Server in writing custom processes and stored procedures

  • Familiarity with the Mono framework

  • Strong understanding of object-oriented programming

  • Skill for writing reusable libraries

  • Familiar with various design and architectural patterns

  • Knowledge of concurrency patterns

  • Experience with popular web application frameworks

  • Familiarity with Windows Presentation Framework

  • Knack for writing clean, readable, and easily maintainable code

  • Understanding of fundamental design principles for building a scalable application

  • Experience creating database schemas that represent and support business processes

  • Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds

  • Experience implementing automated testing platforms and unit tests

  • Proficient understanding of code versioning tools (e.g. Git, Bitbucket, Visual Studio)

  • Experience of working to and applying agile methodologies

  • A bachelor’s degree in computer science or equivalent experience


Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Technical Services: Graphic Design/Creative Services
Graphic Designer - Connecticut Sun (Uncasville, CT)

Position Summary:

This position is responsible for designing graphics and animation for marketing and sales materials, merchandise, broadcast and in-game use. Projects will incorporate Connecticut Sun and New England Black Wolves players, coaches, fans as well as sponsors. Responsible for assisting with production duties including producing, writing, and video production projects as assigned. Responsible for supporting and helping shape the development of concepts, designs and production of a variety of projects including print, online, broadcast, social media, logos, presentations and more.

Primary Duties and Responsibilities: includes but not limited to:

·    Designs motion graphics and titles utilizing After Effects, Illustrator and/or Photoshop (Adobe Suite)
·    Edits video features utilizing Adobe Premiere for the Connecticut Sun and New England Black Wolves
·    Works with agency to assist in the creation of all graphics, collateral, images and other projects
·    Assists in updating website graphics, including banners, cover photos, web ads, etc. for both teams


Minimum Education and Qualifications:

·    Bachelors’ Degree in Film, Communications, Art or a related field
·    Proficiency with Adobe Premiere, Adobe After Effects, Adobe Photoshop CC, Adobe Illustrator CC, Adobe InDesign CC, Microsoft Word, Excel and PowerPoint
·    Previous experience with FTP and file sharing websites both in software and web interfaces
·    Strong organizational skills, time management skills and attention to detail
·    Three years of experience working with a collegiate or professional sports team in a game entertainment or operations capacity
·    Ability to brainstorm and collaborate on creative ideas with staff
·    Ability to meet aggressive deadlines and work well under pressure
·    Ability to work independently without supervision, is self-directed and demonstrates initiative
·    Offers creative ideas and suggestions
·    In lieu of a Degree and previously mentioned experience, six years of experience working with a collegiate or professional sports team in a game entertainment or operations capacity may be considered


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Technical Services: Computer Information Systems
Basketball Operations Database Administrator - Los Angeles Clippers (Los Angeles, CA)

Job Summary

An experienced database administrator who will assist with maintenance and improvement of current database infrastructures, while also managing interaction with multiple outside data sources.  Responsible for database performance tuning, security, developing high availability solutions, replication, and solution strategies.  The database manager will work closely with the Basketball Analytics Department, IT Department, and other members of the Basketball Operations staff.

Principal Duties and Responsibilities

· Monitor databases to optimize database performance, resource use, and physical implementations of databases; addresses a variety of database integration issues including migration between disparate databases, integration, maintenance/conversion, capacity planning issues, and new applications.

· Process and maintain data feeds from various sources via Rest API and XML/JSON loads(NBA, NCAA, G-League, etc.).

· Maintain availability and integrity of databases through multiple access schemes; facilitates sharing of common data by overseeing proper key and index management and data dictionary maintenance.

· Manages the development and documentation of databases features through change management software and regularly meets with stakeholders to review data integrity.

· Monitors and manages database backups, logs, and journals; installs, maintains, and upgrades database software; restores and/or recovers data as required.

· Creates, procures and maintains various database related documents such as manuals and programmers’ handbooks.

· Support basketball operations in other tasks as required.

Characteristics / Qualifications

· Bachelor's degree or higher in a computer programming field (Computer Science, Information Systems, Computer Engineering, etc).

· 3+ years of relevant SQL Server 2012+ experience is a must.

· Experience with Rest APIs data warehousing and processing large JSON and XML files.

· Experience with varied programming and scripting languages (Python, C++, Java, Ruby, R…).

· Experience with performance tuning and optimization.

· Experience with clouded SQL library management software for documentation.

· Knowledge of basketball data and basketball statistics.

· Experience working with high availability database systems.

· Preferred experience with cloud-hosted servers (e.g. Microsoft Azure, Amazon Web Services).

· Front-end development experience is a plus but not required.

· Preferred experience with Microsoft's SAAS Cloud's API (Office 365, PowerBi, PowerApps, SharePoint, OneDrive, Office Graph).

· Demonstrated dedication with the ability to oversee projects from origin through execution.

· Willingness to learn and should be able to flourish in a high growth, dynamic environment.

· Effective communication skills, both oral and written.

· Self-starter and entrepreneurial spirit with hands-on approach towards business.


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Technical Services: Web Design/Development
Graphic Designer - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Graphic Designer supports the Memphis Grizzlies, Memphis Hustle, FedExForum and eSports visual presence in the marketplace, in-arena, and in-broadcast. Key responsibilities include the creation of marketing, digital, community, media, sales, promotional, editorial, and informational materials, graphic design and layout, direction and production of collateral and publication materials for team business and basketball departments. 

Essential Duties & Responsibilities

  • Design and build a wide variety and high volume of cross-platform materials efficiently, including but not limited to digital, in-arena, in-broadcast, printed and other end executions as needed.
  • Must take responsibility for fulfilling creative project direction, goals and requirements as set by the client and as assigned by the department head.
  • Expected to help shape new and work within existing creative direction, and follows Grizzlies, Hustle, FedExForum, and eSports graphic standards and brand guidelines.
  • Assist in and drive the design of logos, graphics, maps, and various other illustrative artwork with strong capabilities in photo manipulation;
  • Facilitate project communication with both clients, senior management and vendors, from initial drafts to internal sign-off, through requests for quotations, third party approvals, production proofs and job delivery.
  • Help lead file management: archiving, manipulating and distributing Grizzlies, FedExForum, Hustle and eSports photography, identity and design file efforts according to Grizzlies, NBA and other guidelines.
  • Other duties as required.

Required Skills, Experience & Abilities

 

  • Strong graphic design and production skills, experience with Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat, AfterEffects); interactive experience, Daktronics scripting via Ross Dashboard, and knowledge of Show Control is a plus.
  • A graphic design degree or diploma from an accredited art/technical college preferred.
  • Flexibility in handling a variety of assignments with changing priorities and parameters.
  • Strong typesetting and page layout skills.
  • Strong grammatical, spelling, proofreading, and writing abilities a must.
  • Fluent in creation of interactive PDF files.
  • Ability to work quickly and efficiently under pressure.
  • Independent, creative problem-solver.
  • Highly organized, motivated and responsible with good time and project management abilities
  • Willingness and ability to understand, support and contribute to the Grizzlies’ overall business objectives
  • A team player with excellent interpersonal skills and a strong customer service orientation
  • Knowledge and passion of NBA Basketball.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Technical Services: Technical Support/Help Desk
Technology Support Manager - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Technology Support Manager is responsible for the installation, upgrades, and maintenance of information system resources within the Memphis Grizzlies organization and for training and support of the user community. Serves as a resource for IT requirements for events within the FedEx Forum. Manages resources and provides project management directives.
 

Essential Duties & Responsibilities

  • Primary responsibility is to maintain the VMWare server farm and ensure that services are available for users.
  • Assists with the implementation of the corporate computer system including networking infrastructure, hardware, software and peripheral devices;
  • Monitors, maintains, and upgrades servers, network, voice, storage and associated applications.
  • Monitors network security and ensures integrity of data.
  • Assists the IS staff with the preparation and maintenance of departmental documentation and comprehensive hardware and software inventories and related documentation.
  • Assist with project management of IT projects, including anticipated time lines.
  • Superior organizational skills, with the ability to balance multiple priorities in a fast paced environment.
  • A team player with excellent interpersonal skills and a strong customer service orientation.
  • Other duties as assigned.

Required Skills, Experience and Abilities:

  • Bachelor’s degree from a four year college and 4 years of experience or equivalent  experience
  • Management experience of a technical team.

  • Knowledge on Microsoft Windows 7, 10, 2008r2, 2012, Exchange and SQL.

  • Knowledge of Linux primarily Debian/Ubuntu.

  • Knowledge of switches, routers, and WiFi.

  • Ability to troubleshoot network, workstations, and voice issues

  • Familiar with punch down blocks and structured cabling.

Preferred:

  • Knowledge and passion of NBA Basketball

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Technical Services: Technical Support/Help Desk
I.T. Service Desk Coordinator Candidate - Miami HEAT (MIAMI, FL)

Description of the Position: This position is for an I.T. Service Desk coordinator role at The Miami Heat.  In this position, you will provide remote and onsite support directly to the end user, vendors and our customers. You will identify issues beyond your role and escalate service desk tickets to the appropriate resources if necessary.  You will primarily be responsible for troubleshooting desktop hardware, software and provide on-site support for basketball games and events.  Additional duties and responsibilities are listed below.  You will be working with a small team of Service Desk Coordinators under the management and supervision of the Service Desk manager.  This is a position that requires you to full availability to work nights, weekends and holidays provided there is a need for I.T. services.  This is an excellent opportunity to for any candidate seeking a long term stable opportunity to work in an exciting environment and become part of the Miami Heat family and culture.

Responsibilities Include but are not limited to:

  • Provide first level help desktop support to internal office end users
  • Reduce help desk incidents and the mean time of repairs by proactively repairing hardware as needed.
  • Prioritize severity of Service Desk calls and minimize user downtime
  • Provide level 1 Point of Sale support and maintenance for retail and food and beverage operations 
  •  Follow and contribute to documentation for procedural I.T. Service Desk tasks
  • Learn all arena game day and event systems
  • Provide some Ethernet cabling runs safely and neatly
  • Repair and maintain Laser printers
  • Organize, track and maintain stock for various hardware systems
  • Make hardware and software purchasing recommendations
  • Project manage various small to medium sized projects
  • Monitor, and remediate software updates for desktop applications
  • Respond to Virus, Malware and various security threats while implementing preventative measures to minimize risk
  • Provide internet connectivity services to 3rd party vendors, Event personnel and Basketball operations
  • Provide level 1 support of Ticketmaster hardware and software technology 
  • Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions
  • Track, document and maintain all Service Desk requests utilizing a ticket management system

 Requirements

  • Min. 2 years of hands-on I.T. business experience with the following areas
  • Microsoft Office\O365 Applications
  • Microsoft Windows 7\10
  • Repair and maintenance of network laser printers
  • Desktop\Phone\Tablet maintenance, repair and installation
  • Candidate must have a basic foundation and understanding of the following areas
  • Basic Microsoft Directory Services DHCP, Active Directory, DNS
  • Windows user rights and permissions
  • Network topology and LAN infrastructure
  • Candidate must have the ability to work well in a team environment, welcome constructive criticism and have a positive attitude towards end users

Special Note: Qualified Candidates will participate in an initial screening interview, written and hands-on test.  Candidate will be asked to come back for a second and final verbal interview if qualified. 
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Technical Services: Programmer
Full Stack .Net Developer - Miami HEAT (Miami, FL)

About Our Information Technology Team

We are a team of creative & collaborative thinkers whose reputation as innovators and industry experts is widely recognized. We are a highly motivated team of IT professionals who enjoy creating leading-edge business solutions for the Sports and Entertainment business. The Information Technology (IT) team's role is to enhance the organization's competitive edge by overseeing the integration of today's ever-changing technology into every aspect of the organization. This includes, but is not limited to, data networks, ticketing systems; retail and restaurant/food service point-of-sale systems and telecommunication system services for television and radio broadcasters, print media, photographers, promoters, ATM's, and cell phone communication sites.

Description

The Enterprise Application Development team is tasked with designing and implementing cutting-edge solutions to improve and enhance our enterprise software. Our enterprise software is surprisingly complex, difficult to get right, and at the same time a lot of fun to work on. We hire people who are considered “Programmer”, “Software Engineer” and “Software Architect” at other companies. Titles are not as important to us as the quality of the people we work with and the opportunity to be productive. This is an exciting and challenging job position for a hardworking and creative professional with lots of exposure to new technologies and the freedom to think out of the box.

Required Technical Skills

·         5+ years of development experience and comprehensive knowledge of tools/technologies including C#, ASP.NET, MS SQL, MVC, SPA, Java Script, CSS, HTML5, & front-end frameworks like JQuery, Angular, etc.

·         Thorough understanding of Object Oriented Programming principles

·         Experience developing and consuming APIs (REST, SOAP)

·         Familiarity with agile methodologies.

·         Experience with Enterprise Architecture Patterns

·         Experience with database design, development & administration experience using SQL Server 2008-2016

·         Experience with multiple development processes like DDD and TDD

Desired Technical Skills

Although the following skills are not required, they are a big plus.

·         Experience with MS CRM (plugins, workflows)

·         Experience with building applications for MS Azure

·         Experience with Cognitive Services and AI

Professional Skills

·         Outstanding analytical and interpersonal skills

·         Detailed and quality oriented

·         Can do attitude and collaborative orientation team player

·         Curiosity and internal motivation to constantly improve their own skills and how we develop software

·         Good communication skills (English)

Education & Experience

·         BS Computer Science/MIS/CIS or equivalent experience developing enterprise software.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Technical Services: Network Administration/Services
IT Infrastructure Administrator - Miami HEAT (Miami, FL)

Overview of the Job The Sr. Network Administrator is primarily responsible for the design, engineering and support of the IT infrastructure and related IT operations insuring overall systems availability, scalability, security, compliance and organizational integrity.

Key Skills & Qualifications

1.     Expert level of knowledge and experience with the following technologies

  • Microsoft Windows Server (all versions)
  • Microsoft Windows Desktop OS (all versions)
  • Microsoft Active Directory and its components
  • Microsoft based DNS
  • MS-SQL Server 2000-2012 with clustering, MS- Exchange, MS-Office, MS-IIS, MS-SharePoint
  • Microsoft CRM

2.    Strong knowledge and experience with networking and security

  • Firewalls / Routers /Switches
  • VPN / Site-to-site tunnels
  • TCP/IP
  • Cisco or Juniper, Junos IOS a plus

3.    Installation and Configuration of Virtual Platform

  • VMware/ESXi
  • Provisioning of Virtual Servers
  • Server and Disk Clustering
  • High Availability and failover
  • SANs
  • Microsoft Azure Cloud Services

4.    Best practices and methodologies, (any experience in this area is a plus but not necessary):

  • ITIL including Change Management, Incident Management, and Service Desk.
  • Knowledge of security audits, SSAE16soc2, Disaster Recovery planning, PII, PCI
  • IT Policies and Procedures maintenance and compliance

5.    Extensive knowledge of technologies enabling strong diagnostic skills and complex technical problem resolution.

MIS degree preferred and/or  experience commensurate with hands on field experience. Min. 10 years hands-on experience with LAN infrastructures; data switches; routers; firewalls; content inspection; NetApp; Checkpoint, LDAP, Linux, Microsoft Active Directory, MS-OS & MS Office applications. Ideal candidate is team oriented, self-motivated, willing to learn the Arena support requirements. Must have A+/LAN certifications and hands-on field experience; Juniper or Cisco certifications a plus.  Field experience with Active Directory LAN NetAPP Checkpoint w.MS-OS & MS Office apps. Ideal candidate is team oriented, self-motivated, willing to learn Arena support requirements. Must have A+/ LAN certification & field experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP


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Technical Services: Technical Support/Help Desk
Helpdesk Support Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Helpdesk Support Specialist

Department: Information Technology

Reports to: Director of Technology

FLSA Status: Non-Exempt

Date Modified: 9/26/2017

Position Summary/Objective: The Helpdesk Support Specialist position is responsible for providing Information Systems support to Minnesota Timberwolves and Lynx Staff.  Primary responsibilities include support of end users, and helping to setup and take down technology for events both on and off site.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Provide Tier 1 helpdesk support for end users
  2. Provide technical assistance and support for incoming issues and requests related to computer systems, software, and hardware.
  3. Respond in a timely manner to customer inquiries for help through problem recognition, research, isolation, resolution, and follow-up steps
  4. Respond to helpdesk tickets, telephone calls, e-mail, and personnel requests for technical support
  5. Document, track, monitor, and close tickets to ensure a timely resolution
  6. Assist with various hardware and software roll outs and upgrades
  7. Set up new users with logins, e-mail accounts, and phone extensions with voicemail
  8. Coordinate user access levels via Active Directory
  9. Setup and reimage computers, both PC and Mac
  10. Updating, adding, and changing all asset information for end users
  11. Rewiring or adding additional cabling for data, TV, or other technology drops
  12. Document IT Department systems and procedures
  13. Performs other related duties as required

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: Working with browsers (IE, Chrome, Firefox), experience with Microsoft Office Products 2013, 2016, and/or Office 365.
  3. Experience with Windows 7, Windows 8.1, Windows 10 is required.
  4. Experience with Mac operating systems is preferred.
  5. Experience with Windows Server 2008, 2012, and/or 2016 is preferred.
  6. Microsoft Active Directory is preferred.
  7. Experience with Microsoft Office 365 portal preferred.
  8. Available to work non-traditional business hours including nights, weekends and holidays.
  9. Ability to work well on a team and independently.
  10. Ability to manage workload with general instructions and periodic review from supervisor.
  11. Ability to lift 30 pounds on your own.

Experience: Strong understanding of general networking, PCs, macs, servers, and telephony technology is required.   

Education: Having received or is working towards a degree in Information Technology, Networking, or related field; or equivalent combination of education and experience required.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment and within a sports arena. Office hours vary on a day to day basis which include evenings, weekends and holidays. In addition to working office hours staff may work external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps, catwalk over arena floor (100 feet up) and crawling into tight spaces to troubleshoot technological issues.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will infrequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes/packages weighing up to 30 pounds.

Travel

Position may require limited travel to external events as well as travel to deliver packages.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. ?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Do you have experience working with Windows 7, Windows 8.1, Windows 10?


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Technical Services: Computer Information Systems
IT Systems Analyst - Oklahoma City Thunder (Oklahoma City, OK)

The Oklahoma City Thunder is growing and we are looking for an experienced and team-focused person to join our team of IT professionals. As the IT Systems Analyst, you will assist with the maintenance and daily administration of the company's server/network infrastructure and lead technical projects. You will work Thunder game days and assist with Tier I and II helpdesk.

Essential Duties and Responsibilities:

  • Collaborate with staff to support systems and applications at three locations

  • Install, configure, maintain and support servers, networks, and software in a production environment

  • Provide desktop, mobile, and application support across a variety of platforms

  • Follow established guidelines to set up, support, and monitor gameday and event technology

  • Document systems and processes using SharePoint and helpdesk ticketing system

  • Promote an IT Security focus for systems, endpoints, processes and staff awareness and maintain confidentiality of systems and materials

  • Diagnose, troubleshoot, and resolve hardware/software/network issues in typical and non-traditional IT environments

  • Perform daily system monitoring and verify scheduled tasks such as back-ups and replication

  • Independently research and self-educate on hardware, software, security, and industry trends

  • Maintain good attendance and punctuality

  • Other duties as assigned

Qualifications and Requirements:

  • Bachelor’s degree in Computer Science or MIS related field, or equivalent prior experience

  • 2+ years of corporate IT experience required

  • Ability to deliver a great customer service experience with reliability and enthusiasm

  • Experience configuring and administering virtual environments such as Hyper-V / VM Ware and network storage

  • Solid understanding of networking fundamentals such as routing, switching, subnetting, vlans, firewalls, dhcp, and dns

  • Well versed in Windows, MacOS, iOS, and Android platforms in an enterprise environment

  • Experience performing system administration tasks including account provisioning and removal, e-mail setup, and maintenance of distribution lists, security groups, and individual system and directory permissions

  • Ability to prioritize tasks and respond quickly to critical issues

  • Transition seamlessly between working independently or in team environments

  • Experience writing and using scripts (PowerShell, bash) as well as prior work with software deployment tools such as PDQ deploy, SCCM, or Munki a plus

  • Experience with Office 365, Box, AWS, Azure or other cloud-based service providers is a plus

  • Technology experience in college or professional sports is beneficial

  • Ability to work in a dynamic environment that may include high stress or demanding deadlines

  • Primary work location will be the Thunder corporate office located in downtown Oklahoma City

  • Physical requirements of the job may include bending, crouching, lifting and climbing stairs or ladders

  • Driver's license and reliable transportation are required as trips to other locations around the metro will be common

  • Work schedule will include office hours plus work on evenings, weekend and holidays per the Thunder home game schedule

This is a full-time position reporting to the Director, Information Technology.

*The Professional Basketball Club, LLC is an Equal Opportunity Employer*


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Technical Services: Technical Support/Help Desk
Technical Services Assistant - Orlando Magic (Orlando, FL)

This is a SEASONAL FULL TIME position. 

JOB SUMMARY

Provides break-fix technology support services to internal staff to include support for desktop hardware (PC and Mac), laptops, tablets, smartphones, print services, application and software support, etc.  Responsible for ensuring end user technology assets are secure and up to date with patches and hotfixes.  Serves as the primary point of contact for internal staff in the request for technology support services and the resolution thereof.  Additionally, provides game night setup and support services as required.

JOB RELATIONSHIPS

• Reports To:    Director of Information Technology  
• Indirectly Reports To:    None 
• # of Direct Reports:    None
? FT Staff:
? PT Staff:

GAME/EVENT RESPONSIBILITIES

• Game night responsibilities Yes: 
• Approximate number of games worked per season: 1-20
• Event night responsibilities:  Yes
• Approximate number of events worked per season: 1-20


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Level 1 Incident support for PC and Mac based hardware, tablets, smartphones, software, printers and print services
• Level 1 account management responsibilities – unlocking account, enable and disable accounts, etc.
• Perform the installation, configuration, and ongoing maintenance of desktop computers, peripheral equipment and software within established standards and guidelines.
• Perform upgrades on systems to ensure assets are secured and performing at an acceptable level to ensure staff productivity
• Ensure all company owned technology assets are tagged and inventoried on an ongoing basis
• Work independently to troubleshoot support requests and follow escalation policies
• Participates within the innovation Lab as requested
• Provide support to Lakeland Magic either remotely or onsite in Lakeland, Florida as needed
• Provide support to Orlando Solar Bears
• Makes decisions with little or no choice as to the methods and procedures used in achieving results
• All other duties as assigned.

PHYSICAL REQUIREMENTS

None

QUALIFICATIONS

• Two years Technical Services experience required.
• Proficient in Microsoft Office (2010/2013 or 2016) Suite of products, Adobe products, and other related productivity applications.
• Experience with imaging of desktops and laptops using MSCCM, Ghost, etc.
• Experience with formal change management processes and procedures
• A+ Certification and/or Network+ certifications preferred. Any Microsoft certification is a plus.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.
• Ability to take direction without follow up.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.


Note: This position was originally posted on the Orlando Magic employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Orlando Magic employment site.

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Technical Services: Technical Support/Help Desk
Financial Database Administrator - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Database Administrator will be responsible for the day-to-day maintenance of the ERP system applications as well as a few other smaller SQL Databases. The candidate will use their working and technical knowledge of ERP Systems and Databases to evaluate issues and effect solutions.

The employee will work closely with the Finance and IT Operations personnel to promote accuracy and consistency of data concerning the financial, operations and inventory systems.

Primary (Essential) Duties

  • Daily monitoring of System Health Analysis and remediation issues brought to light
  • Troubleshoot systems issues as necessary and escalate items appropriately
  • Maintain daily financial systems and implement system changes
  • Serve as a department contact for system issues and questions
  • Collaboration between the IT and Finance departments as well as third parties to complete both daily responsibilities and project related work
  • Coordinate, test, assess, and assist in the deployment of new functions and features
  • ERP Systems user access administration
  • Support relative to server and application maintenance
  • Assist and support the Finance team with monthly close processes/procedures; prioritize requests that support the reconciliation, facilitate ad hoc reports, etc.
  • Identify and provide new technologies and enhancements that streamline processes and promote process efficiencies

Knowledge, Skills and/or Abilities

  • Two to three years of professional experience working with Microsoft Dynamics GP or other ERP Solutions
  • Ability to perform necessary Microsoft Dynamics GP administration functions and identify problems, their sources, and potential solutions
  • Previous experience with Dynamics GP Integration Manager both configuring new integrations and troubleshooting existing integrations a plus
  • Thorough understanding of software applications including but not limited to Dynamics GP, Management Reporter and BI360
  • Microsoft SQL experience
  • Ability to read and interpret accounting / financial documents
  • Strong ability to write effective reports and correspondence
  • Management Report writer experience
  • Previous experience installing and configuring Dynamics GP add-on software such as Encore Subscription Billing, Rockton Smartfill, Smartpost, and GP Toolbox, FastPath ConfigAD and Audit View, Nolan Intercompany, Greenshades, Mekorma Check Printing and KeyOnce
  • Sports or entertainment industry experience (preferred)

Experience/Education Requirements

  • Bachelor’s degree in Information Systems, Computer Science, or related technical field or equivalent work experience
  • Strong computer skills, including the use of accounting and management systems, Microsoft Office
  • Possess strong analytical and problem solving skills to resolve users/system related issues
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Display strong initiative and self-motivation
  • Excellent communication skills, both verbal and written
  • Capable of managing and prioritizing a variety of unexpected tasks while continuing to successfully conduct day-to-day operations
  • Ability to adapt to changing business needs and requirements
  • Comfortable working in a fast-paced, urgent project environment

Working Conditions and Physical Demands:

  • Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V


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Technical Services: Camera Operator
Creative Content Producer - Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

To produce and edit content that supports team and organizational initiatives

Primary (Essential) Duties:

  • Produce a wide range of video projects from start to finish, taking part in every step of the production process.
  • Create team & brand content with a focus on supporting in-arena content & presentation.
  • Cover Suns team events, including games, practices, community outreach initiatives and sponsor activations.
  • Collaborate with departments across the organization to support their objectives and bring their vision to life.
  • Play a role in advancing the Suns’ content efforts, including developing content, sharing best practices & industry trends, and providing expertise around production and post-production practices.

Knowledge, Skills and/or Abilities:

  • Candidate should possess significant editing experience with a feel for a wide variety of projects, from corporate to cutting edge and everything in between.
  • Candidate needs to be well rounded and highly skilled. The ability to operate as a “one-man band” is important.
  • Videography experience along with camera & accessary knowledge is preferred. Candidate must know how to adjust settings and achieve certain looks on the fly.
  • Knowledge of the NBA, its culture and the Suns is preferred
  • Candidate must be a team player
  • Creative, collaborative, and energetic approach
  • Additional duties as assigned

Experience/Education Requirements:

  • Undergraduate Degree
  • 3-4 years of related editing & production experience
  • Working knowledge of the Adobe Creative Cloud Suite
  • Expert in Premiere, After Effects, Photoshop, Media Encoder

Working Conditions and Physical Demands:

  • Candidate will be required to spend the majority of each day looking at a computer monitor. Will need to be able to carry cameras and set up lighting and equipment.
  • Overtime hours will be required
  • Traditional business hours with the addition of weekends, evenings, holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a minimum of 3 years related editing & production experience?
2. Do you have a minimum of 3 years experience in Premiere, After Effects, Photoshop, Media Encoder?


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Technical Services: Graphic Design/Creative Services
Social Media Manager - Phoenix Suns/Phoenix Mercury/Sports & Entertainment Services (Phoenix, AZ)

Job Purpose

Lead the day-to-day, multi-channel execution of the teams’ social media efforts. 

Primary (Essential) Duties

You MUST be able to perform the following tasks:

  • Lead the Suns social media platforms, including but not limited to Facebook, Instagram, Twitter and Snapchat, while making organizational decisions that support business goals and the growth of the channels themselves
  • Utilize the platforms to share team & brand content, build fan affinity, and drive business objectives
  • Conceptualize and create a wide range of original content for distribution on team’s social platforms, including photos, video, animation, graphics and more.
  • Cover Suns team events, including practices, games, community outreach initiatives and sponsor activations.
  • Work with Content, Communications & Digital teams to outline and activate a social media content calendar.
  • Play a key role in advancing the Suns’ content efforts, including developing content, sharing best practices & industry trends, and providing expertise around social media practices.

Knowledge, Skills and/or Abilities

  • In addition to social media experience, writing and video editing experience for teams, websites or media outlets is preferred
  • Digital photography experience preferred: shooting and editing via Photoshop
  • Knowledge of the NBA, its culture and the Suns preferred
  • Creative, collaborative, and energetic approach
  • Additional duties as assigned by supervisor

Experience/Education Requirements

  • Undergraduate Degree
  • 3-4 years of related social media experience
  • Working knowledge of Photoshop

Working Conditions and Physical Demands

  • Candidate will be required to spend the majority of each day looking at a computer monitor and mobile devices
  • Overtime hours will be required
  • Traditional business hours with the addition of weekends, evenings, holidays and some overtime to meet business needs
  • Occasional travel required

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer M/F/D/V

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell us about your experience managing social media accounts for organizations?
2. Please tell us about your skills with Photoshop.
3. Please tell us about your writing, and video editing skills.


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