Current available jobs in Technical Services:





Technical Services: Web Design/Development
Web Developer/Designer - Brooklyn Nets and Barclays Center (Brooklyn, NY)

 Essential Duties & Responsibilities
• Work with Digital Director to ensure strong online presence and that the site is aligned with all organizational strategies and goals (i.e.: design, branding, sponsorship/partner opportunities, ticketing initiatives, community relations programs, media/public relations opportunities, merchandise offerings, online auctions, etc.)
• Manage day-to-day aspects of Barclays Center and Brooklyn Nets web properties including bc.com and brooklynnets.com. Responsibilities include layout, new section development, content updates (pre and post game, special features, event updates, photo galleries, press releases), multimedia encoding/management.
• Maintain and update team WAP site and mobile SMS updates.
• Ensure that layout of the content is accessible and logical; recommend improvements as necessary.
• Perform maintenance and updates to existing websites.
• Pre- and post-game and event duties will require the ability to work evenings and weekends as needed.
• Stay on top of latest trends in web development, web design, e-mail design, and social media. Provide recommendations regularly.
• Create opportunities to leverage the brand on the web using cross-promotional and content-sharing applications, both internally and externally.
• Develop relationships and regularly communicate with team partners including NBA.com, Turner Digital, Carbon House web hosting providers and 3rd party application service providers.
• Design online IAB standard ad units for use on team web properties and for external media sites.
• Additional duties may be assigned as needed.

Required Skills, Experience & Abilities

• 3+ years experience in web development and web design.
• Bachelor's degree in related field;
• A strong background in Web design and development with high regard for usability and maintaining web standards.
• Advanced knowledge of HTML, XHTML CSS and Flash is required. Must be able to hand code.
• Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Google Chrome, Safari, etc.)
• Must possess attention to clean, efficient coding techniques and performance optimization.
• Comfort in working with content management systems on a Mac Platform.
• Experience with Drupal and WordPress is a must.
• Ability to create and edit Facebook tabs.
• Familiarity with online tracking tools [Google Analytics, Dart].
• Ability to build email campaigns using tables for layout.
• Some knowledge of PHP theming, MYSQL, and JS (heavy programming not required).
• Must be skilled in use of Adobe CS4 – Web Premium Suite
• Demonstrate ability to effectively manage time and complete projects on deadline.
• Must be an effective communicator who can work efficiently in both independent and collaborative situations in a fast-paced, creative, and frequently reactive sports marketing environment.
• Interest in the Entertainment Industry and NBA Basketball is required
 


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Technical Services: Computer Information Systems
Sr. Developer, CRM/IT Administrator - Charlotte Bobcats (Charlotte, NC)

POSITION OVERVIEW
The Sr. Developer, CRM/IT Administrator will be responsible for the implementation and maintenance of the company’s customer relationship management Microsoft CRM system.  The position’s main responsibilities will include, but are not limited to the following:  improve collaboration to develop improved operational efficiencies and create analytics.  The Sr. Developer, CRM/IT Administrator will focus on developing operational efficiencies in the company by using the advanced features of the system. Position will also support employees with usability issues and will field requests for system enhancements.  The Sr. Developer, CRM/IT Administrator will serve as functional and technical subject matter expert to participate in development, implementation, maintenance and support of Microsoft CRM environment.  Finally, position will assist IT department with additional IT requests needs outside of CRM environment as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide implementation support to end-users
• Design and configure the Microsoft Enterprise CRM Application
• Develop and prepare/provide documentation of business user requirements and processes related to CRM and customer information
• Define and implement appropriate CRM security to ensure appropriate end-user access
• Interfacing the CRM application with other enterprise applications as required
• Perform installation, upgrades and support of the server, workstations (Outlook Client), and e-mail integration
• Develop fully functional applications and modules using .NET technology to improve and enhance systems including Microsoft Dynamics CRM 2013 and Microsoft Office SharePoint Services.
• Knowledge of MSCRM data structures and functionality
• Comprehension of end-user system usage (e.g. screens, tables, business processes and procedures)
• Provide technical guidance in data analysis, data gathering and system design
• Oversee (or perform) changes to database fields, screens, and user administration
• Provide technical guidance regarding integration with other in-house systems and server support
• Develop queries and/or SQL Reporting Services (SRS) reports
• Import data on an as-needed basis
• Assist users with day-to-day questions, problems, and issues on corporate network
• Manage change control (i.e. receiving business requirement, report requirement, change or enhancement requests from Users)
• Document training, policy and procedures, and user manuals for CRM system
• Conduct end-user training on CRM system and develop enhancements
• Oversee changes to system fields, screens and picklists
• Perform data administration (data integrity, cleansing data for imports, etc.)
• Oversee Report generation, maintenance and testing
• Define and communicate project direction and scope with management
• Review requests from User Administrator (enhancement and/or fixes, data changes, functionality issues, etc.); analyzing for appropriateness; determining whether the requests are consistent with current business practice, business system rules or system design
• Assign, prioritize and schedule the tasks to appropriate resources
• Ensure that enhancements or fixes are properly tested, implemented, and appropriate training and/or communication is accomplished
• Will assist with enterprise software deployment and hardware/software support
• Ability to understand requests from non-technical coworkers, convert to an action plan independently execute
• Additional IT duties and responsibilities may be assigned as needed
• Other duties as assigned by manager


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s Degree in Computer Science, Information Systems, or Engineering 
• Previous Microsoft CRM experience required
• MSCRM certification preferred but not required
• Minimum 2-5 years relevant experience.
• Experience in full cycle CRM installations or knowledge of CRM relating to sales, marketing and email marketing functionalities.
• Strong understanding of the relational nature of business applications.
• Experience with installing and configuring MS Dynamics CRM
• Experience with CRM - customization and configuration of CRM projects
• Experience with modifications: iFrame, JScript
• Strong knowledge of Web Services architecture, Web Service Management tools and experience in developing and consuming Web Services
• Strong knowledge of SQL, IIS, .NET, SRS - SQL Reporting Services
• Experience with Microsoft CRM.  Must know Transact SQL language, .NET 2.0 or 3.0, be comfortable working on SQL 2005, 2008, and 2012 servers. 
• Knowledge of Sharepoint  is a major plus but not required
• ETL processes, DTS and SQL Integration Services (SSIS) design experience a must.
• Knowledge of Object Oriented Programming, Dot Net, VB, ASP, T-SQL (Stored Procedures, Views, Triggers), C#, Windows Forms,  COM+, Windows Server Security, XML
• Knowledge of third party products and ETL’s such as Scribe
• Hands-on experience with Visual Studio 2005-2008, Web Services, XML, SQL Server 2005-2012, SSRS, ETL (Scribe), Microsoft Dynamics CRM, Microsoft Dynamics Great Plains, SharePoint 2013, CVS, Visual SourceSafe, IIS.
• Experience supporting both development and production environments
• Technical exposure to one or more of these software products as an IT support resource: Windows AD, Windows Server 2008-2013, SQL Server 2008/2012
• Ability to interact with customers to understand technical requirements. 
• Must have existing knowledge and experience troubleshooting and interpreting problems associated in the above areas; resolve problems using past experience in databases, basic Windows/scripting commands, and/or able to comprehend in order to escalate issues to other technical team members.

• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Ability to maintain the highest level of confidentiality
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task between concurrent assignments, prioritizes effectively, and work in fast paced organization.
• Ability to work irregular hours including nights, weekends, and holidays.
 


Note: This position was originally posted on the Charlotte Bobcats employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Bobcats employment site.

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Technical Services: Technical Support/Help Desk
Help Desk Analyst - Cleveland Cavaliers (Cleveland, OH)

Job Summary: Under the leadership of the Help Desk Manager, the Help Desk Analyst installs, configures, and troubleshoots computer network PC's and investigates and resolves computer software and hardware problems of users. 

Duties and Responsibilities:

  • Performs network troubleshooting to isolate and diagnose common network problems and upgrade network hardware and software components as required
  • Flexible schedule that includes an on-call rotation for after hours support
  • Be available to work a flexible schedule on a frequent basis
  • Diagnose and repair reported problems, which includes documentation of all pertinent end user information and nature of problem or issue
  • Assist with on-boarding of new users, including PC setup and deployment for new employees using standard hardware, images and software
  • Troubleshoot issues on an ongoing basis & test fixes to ensure problems have been resolved
  • Maintain inventory of all equipment, software and software licenses

Education and Experience:  Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.  Six to twelve months related experience and/or training; or equivalent combination of education and experience.  Other desired skills and experience include; excellent communication and organizational skills, 1 year minimum help desk experience required, 1 year minimum experience in Windows XP and Windows 7; Windows 2003/2008 server experience; Microsoft Office, Network troubleshooting, Mac OSX experience a plus, and A+, N+ Certification a plus


Note: This position was originally posted on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Cavs/Monsters/Charge/Gladiators/Q Arena employment site.

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Technical Services: Graphic Design/Creative Services
Graphics Designer - Houston Rockets (Houston, TX)

General Description:

The Graphic Designer is dedicated to the implementation of branding and communication strategies for the Houston Rockets. Working closely with each department, the Graphic Designer serves as the project liaison within the organization to ensure clear, consistent communication and branding efforts to produce each element on time.

 

RESPONSIBILITIES include but are not limited to:

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

  • Responsible for developing concepts, mechanical artwork, and production materials for all Houston Rockets graphic design projects.

  • Work closely with all internal departments including, but not limited to Marketing, Community Relations, Corporate Sales, Ticketing, and Internet graphics. 

  • Use strategic vision from the Creative Director and Sr. Marketing Director to complete and enhance the project to desired needs clearly and consistently meeting all deadlines.

  • Assist in the creative process of developing and executing an advertising campaign.

  • Responsible for creating banners, splash pages, web graphics.

  • Works independently to develop graphic design solutions and is the artistic and graphic lead in all print and online concepts.

  • Serves as quality control, proofreading and maintaining brand consistency among all projects.

  • Develops working relationships with outside vendors, such as printers, sign/banner manufacturers, graphic reproduction companies, etc.

  • Daily delivery of design projects working with a wide range of media, including photography, electronic and print design across the department and organization using computer-based design programs.

  • Understand Rockets brand essence and create and develop impactful artwork, designs and logos to compliment the brand. Inject fresh ideas and approach to Rockets marketing creative.

  • Maintain and update brand guidelines, and ensuring the Rockets brand is used accurately.

  

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in Graphic Design or related field and 5 years of experience working in graphic design and production.
  • Excellent graphic design/software skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign);Microsoft Office (Word, Excel, PowerPoint, Entourage);  
  • Flash and Dreamweaver experience is a plus.
  • A diverse design style and the ability to adapt design for each project.
  • The ability to adapt quickly to changing priorities, and manage several projects at one time
    Experience in fast paced environment is essential.
  • Must be able to provide a portfolio which highlights a variety of projects including identity design, advertising and/or page layout.
  • A strong understanding of basketball/sports preferred

  

PHYSICAL & MENTAL REQUIREMENTS:

  • Flexibility to work long hours and a non-traditional schedule, including weekends and some holidays
    Ability to lift up to 50 lbs.
  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.   Standing or sitting for extended periods of time and frequent climbing of stairs.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!


Equal Employment Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No - I am able to provide a portofio which highlights a variety of projects


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Technical Services: Technical Support/Help Desk
IT / Telecom Gameday Support - Houston Rockets & Toyota Center (Houston, TX)

DEPARTMENT: IT/Telecom
TYPE: Part-Time/Non-Exempt

General Description:
This position provides IT support for One Team events and business operations during event hours. Support will include desktop, network, phones, event setup and teardown. The position requires the ability to work with the current technology used by One Team and to add technical skills as required. In addition to general support, projects will be assigned to leverage tech skills of the workers as required by One Team.

RESPONSIBILITIES include but are not limited to:
• Event and game setup
• Event and game support
• Event and game closing
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:
• IT skills as needed by current One Team technology systems
• Ability to lift 40+ pounds
• Flexible schedule with the ability to work nights, weekends and holidays
• Bachelors degree preferred

PHYSICAL & MENTAL REQUIREMENTS:
• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
• The employee must be able to transfer and move items for departmental needs.
• The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.
 

 

Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, and TEAMWORK are welcome to apply!

Equal Employment Opportunity Employer
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I am able to work nights, weekends, and holidays as scheduled.
2. Yes/No I have the ability to lift 40+ pounds.


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Technical Services: Network Administration/Services
Telecommunications Engineer- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: The Miami HEAT seek an experienced Telecommunications Systems Administrator to work with its technical staff in Miami. The ideal candidate must be a motivated & professional self-starter who possesses excellent oral and written communication skills and works well under pressure. Major responsibilities include: Installation design, maintenance, configuration, training and troubleshooting of Avaya Definity G3 PBX, and Intuity Messaging system. Installation, testing, and configuration of trunks lines: T1' s, ISDN PRI, DID, E&M, Loop / Ground Start. Design, support, and cabling of Voice/ LAN/ WAN, both Cat5 and fiber optics. Call Center design and implementation: ACD, Call Vectoring, Auto Attendant, and call detailing reporting.

The ideal candidate will have at least 6 years experience: Troubleshooting in-depth telecommunications infrastructure issues. Installing, designing, maintaining, configuring, training and troubleshooting of Avaya Definity G3 PBX, and Intuity Messaging system. Utilizing project management skills to solve complex problems. Documenting and updating systems design and deployment through Visio or other written means.    

College degree preferred and/or  work equivalent experience. Pertinent Avaya Definity G3 PBX / Intuity Messaging systems technical certifications. Other relevant technical certifications or experience in Design, support, and cabling of Voice/ LAN/ WAN, both Cat5 and fiber optics.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience with the design, support, and cabling of Voice/LAN/ WAN, both Cat5 and fiber optics?
2. (Yes/No) Do you have hands on experience with Avaya Definity G3?
3. (Yes/No) Do you have Avaya Definity G3 PBX systems technical certifications?
4. (Yes/No) Do you have Avaya Intuity Messaging system experience/certification?


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Technical Services: Audio/Video Editing and Production
Segment Producer - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's Patriot Center, located in Fairfax, Va.

Overview: Producer, content creator, creative. Will be responsible for generating in-arena and original programming content. Works with the Director of Network Production to deliver in-arena elements. This person will be shooting, editing and doing light graphics work.

Responsibilities:
• Shoot and Edit packages for in-arena content and original programming.
• Research, shoot, and edit original features for use in-arena and for original programming.
• Ability to visually tell creative stories.
• Ability to light and produce a sit down interview.
• Ability to deliver content to multiple platforms.
• Ability to work independently and make descisions.
• Other duties as assigned.

Minimum Qualifications:
• BFA or equivalent combination of education and experience.
• 3-5 years of experience as a producer in a pro-sports or production facility.
• Strong shooting and editing skills.
• Ability to work well alone and in a team environment.
• Working knowledge of cutting edge equipment.
• Strong computer skills, knowledge of Avid Media Composer.
• Expert knowledge in Final Cut
• Working knowledge of: Adobe Creative Products, After Effects, Photoshop, etc.
• Basic office computing skills, Microsoft Word, etc.
• Must be able to lift 40 lbs.,
• Have a valid driver’s license

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have working knowledge of Adobe Creative Products, After Effects, Photoshop?
2. Do you have at least 3 years experience as a television photojournalist?
3. Please submit a resume reel as part of the application process; and explain your role in each of the clips you submit.


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Technical Services: Graphic Design/Creative Services
Creative Director - Sacramento Kings (Sacramento, CA)

Summary: The Creative Director will be responsible for all creative output of the Sacramento Kings organization from broadcast to direct mail. This responsibility includes the oversight of the creative team and processes including ideation, presentation and execution of branding and marketing communications campaigns. Tasks and priorities change on a daily basis and this position requires a certain amount of juggling the workflow between all departments.

Key Responsibility Areas:
• Drive all creative projects for Kings brand and internal clients including but not limited to the creative for; television, radio, print, digital, and out of home to deliver exceptional materials while managing objectives and budgets.
• Deliver strategic communication solutions that help the company and internal clients attain their marketing and communications objectives.
• Ownership of concept creation and development, evaluates the appropriateness of voice and tone and look and feel for a brand.
• Listening, asking, hearing, prioritizing and translating client situations, marketing goals and information into strategic brand concepts, voice, messages and rationales
• Set expectations and standards (build a culture) for creative team attitude, behavior, teamwork and professional development. Lead accordingly.
• Direct the activities and professional development of creative team members, including conducting staff reviews, taking corrective actions and recommending promotions.

Qualifications:
• 5+ years of demonstrated success as Creative Director or ECD in an agency setting.
• BA in Graphic Arts/Design from a four-year college or university.
• Strong design skills and portfolio .
• Successful management of Creative Department personnel in an agency setting.
• Knowledge and proficiency of InDesign, Photoshop and Illustrator is required.
• Supervisory experience required with the ability to judge creative concepts and copy, and clearly communicate creative direction to others.
• 2 -3 years experience in art direction, advertising and market principles, and high caliber of creative conception required.
• Knowledge in Microsoft Office, Outlook, Excel, Word, PowerPoint required.
• Experience with web design/development (HTML5, Wordpress, Dreamweaver, e-comm solutions, etc.).
• Social Media user and advocate.
• Strong organizational skills, time management skills and attention to detail required.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Must possess a valid California Driver's License.
• Availability and willingness to work extended hours, including nights, weekends, holidays and be on-call as necessary.

 


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Technical Services: Web Design/Development
Digital Developer - Sacramento Kings (Sacramento, CA)

Summary: The Digital Developer position is primarily responsible for managing and driving development of our content-rich online properties.

Key Responsibility Areas:
• Responsible for design of internal/external company Web pages, including graphics, animation, and functionality.
• Developing Web page infrastructure and applications related to pages with advanced graphics and features.
• Ensuring optimal technical performance of the site and Web server.
• Developing prototypes and implementing Web pages, CMS templates and views.
• Reviewing, editing, and proof reading all Web content to ensure only the highest quality published pages represent our brand.
• Performing all daily maintenance of websites, including CMS software updates.
• Responsible for the site layout (using Adobe Creative Suite or alternatives) including wireframes, pre-creative, and accessibility concerns.
• Providing video solutions for content management systems.
• Writing structured, validated, and documented HTML code that is maintenance friendly and easily read and understood by others.
• Responsible for keeping current with Web development and publishing technology trends and developments.
• Assisting in Kings online/social/mobile network monitoring.
• Producing and archiving social media statistics and website statistics.
• Performs other duties as assigned.

Qualifications:
• BA/BS in Computer Science and 3+ years of professional Web development experience; or equivalent work experience.
• Expert knowledge of HTML & CSS.
• Proficiency in working with PHP and MySQL, Java Script and JQuery, X/HTML5, CSS 3, XML, AJAX, J2EE, Web 2.0.
• Advanced knowledge and hands-on experience with the latest Web standards.
• Proficiency with Drupal, WordPress and Tumblr Content Management Systems.
• Working knowledge of Facebook Open Graph, Google, Instagram and Twitter APIs.
• Experience with Google Analytics, Adobe Online Marketing Suite and SEO.
• Ability to creatively innovate new products (widgets, wizards, tools, controls) to enhance user Web experience.
• Exposure to other server-side scripting languages such as JSP, ASP, CFM.
• Must possess a full understanding and demonstrated experience developing solutions for cross-platform, cross-browser compatibility concerns.
• Experience developing professional Web applications for use in database driven applications and websites.
• Must possess an intimate knowledge of Web development tools, Adobe Photoshop, Illustrator, InDesign, as well as the Mac environment.
• Working knowledge of the Sacramento Kings organization and the NBA.
• Maintenance of an online portfolio.
• Operational knowledge of Facebook, Twitter, YouTube, Foursquare, Instagram, emerging social media trends and technology.
• Must be team oriented with strong communication and collaboration skills.
• Ability to meet tight deadlines while exhibiting exemplary time-management skills and task prioritization.
• Meticulous attention to detail is paramount.
• Must be able to work nights, weekends and holidays as required.


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