Current available jobs in Technical Services:





Technical Services: Audio/Video Editing and Production
Videographer/Editor - Memphis Grizzlies (Memphis, TN)

Position Purpose

The Videographer/Editor is primarily focused on generating video content for use in television productions, event presentation, and for fedexforum.com / grizzlies.com.  The position also helps provide additional video support for internal departments such as Ticket Sales and Service, Marketing Partnerships, and Community Engagement. The Videographer/Editor is also responsible for turning around short form video clips in one day for both broadcast and internet: creating, editing, and monitoring all video content specific but not limited to Grizzlies and FedExForum news, press conferences, organizational events, and community activities while obtaining the ability to positively support the growth of the Grizzlies and FedExForum brands thru video content.

Essential Duties & Responsibilities

  • Act as lead and secondary ENG camera operator for video productions as assigned, with an ability to self-produce as a photo-journalist or work under guidance of a director/producer
  • Capture footage during events and games, for use in features for television, game presentation and on fedexforum.com / grizzlies.com
  • Capture feature type footage in non-game settings, including behind the scenes content with players and community appearances involving team personnel. Must have a working knowledge of wireless audio.
  • Lighting skills for shooting feature interviews and production elements such as still photographs and memorabilia.
  • Capture footage for in-game presentation, such as FedExForum events & amenities, mascot skits and sponsor presentations.
  • Edits fully produced television features for use during game broadcasts and shoulder-programming, maintaining acceptable production standards and video quality
  • Edits video content for use on in-arena video board and the internet, including player videos, community engagement pieces, sponsorship and promotional messaging
  • Actively participates with other members of production team to develop story ideas for all of the above
  • Acts as internal creative and production resource for all business groups, working to develop concepts that support the initiatives of Event Presentation, FedExForum, Community Engagement, Marketing Partnerships and Ticket Sales and Service.
  • Other related duties as required.

Required Skills, Experience & Abilities

  • Post secondary training in the area of video production
  • 3-5 years proven experience as ENG camera operator in a professional environment
  • 2-3 years experience as non-linear editor in a professional environment, working on Avid Media Composer or similar
  • Ability and willingness to take direction on projects and also self-produce as needed
  • Ability to effectively manage time and remain organized while working on multiple projects with aggressive deadlines
  • Must be able to work evenings, weekends, and holidays as required.
  • Must Provide link to Demo Reel to be considered
  • Valid U.S. Driver's license, and reliable means of transportation
  • Ability to lift/carry 40-50lbs
  • Ability to sit for long periods of time
  • Knowledge of and passion for NBA basketball

Preferred

  • Experience in television news, production house, or sports team environment
  • Knowledge and experience with Sony FS-7, XDCam, EX-3, and Canon DSLR Cameras
  • Knowledge and experience with Avid software
  • Proficiency with both PC and Mac OS
  • Strong computer skills with a knowledge of Adobe Photoshop and After Effects
  • Overall knowledge of broadcast technology, including various file types, tape formats, and digital workflows

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this opportunity?
2. How many years of relevant experience do you possess?
3. What is your highest level of education completed?
4. What is your current salary?
5. What are your salary requirements?


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Technical Services: Web Design/Development
Internet Services Broadcast Assistant- Part Time - Miami Heat (Miami, FL)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you fluent in Chinese Mandarin? (Yes/No)


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Technical Services: Network Administration/Services
Help Desk Support Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Who We Are: The Minnesota Timberwolves and Lynx are professional NBA and WNBA basketball teams based in Minneapolis, Minnesota. The Timberwolves were founded in 1989 and the Lynx were founded in 1999, both teams are owned by Glen Taylor. The Timberwolves play in the NBA’s Northwest Division of the Western Conference, while the Lynx play in the WNBA’s Western Conference.

Our Purpose: Be a Pack. Believe. Inspire. Unite.

Our Core Values: Play Hard, Play with Passion, Be a Pro, Play Together, Have Fun, and Think Innovatively.

What We Are Looking For: We are looking for a Help Desk Support Specialist who is ready to come in and provide the guidance needed to create technical solutions for our employees. You’ll be working directly with staff that will be testing your world class problem solving skills every day, and when these great folks are not testing your skills we are looking for someone to continue to help develop simple and impactful documentation and guides to help our employees and partners resolves issues on their own.

You will be joining a small team of IT professionals that are dedicated to meeting and upholding the mission, vision, and values of the organization. We need someone who is ready to embrace the challenges thrown at them, doesn’t believe in system constraints, and is ready to help push us to the next level.

JOB DESCRIPTION

Job Title: Help Desk Support Specialist

Department: Information Technology

Reports to: Senior Director of Technology

Position Type: Full Time/Regular/Non-Exempt

Position Summary/Objective: This position is responsible for providing IT support to all Minnesota Timberwolves and Lynx staff. Primary responsibility is the support of end users.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Provide help desk support for end users.
  2. Provide technical assistance and support for incoming issues and requests related to computer systems (Windows and Mac), software, hardware, telephony, broadcast technology (theater equipment, video setup and usage, audio).
  3. Respond in a timely manner to customer inquiries for help through problem recognition, research, isolation, resolution, and follow-up steps.
  4. Respond to help desk tickets, telephone calls, e-mail, and personnel requests for technical support.
  5. Document, track, and monitor problems to ensure a timely resolution.
  6. Responsible for setting up temporary networks and other technology for NBA games.
  7. Assist with various hardware and software upgrades.
  8. Set up new users with logins, e-mail accounts, and phone extensions with voicemail.
  9. Coordinate user access levels via Active Directory.
  10. Help manage distribution lists, users, and emails in an Exchange Server environment.
  11. Documenting phone and workstation changes of end users.
  12. Rewiring of existing network and phone closets.
  13. Responsible for maintaining asset tracking of hardware and software.
  14. Creating and updating documentation and guides for end users.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: Working with browsers (IE, Chrome, and Firefox), experience with Microsoft Office Products 2010, 2013, 2016, and/or Office 365.
  3. Experience with Windows 7, Windows 8.1, Windows 10 is required.
  4. Experience with Mac operating systems is preferred.
  5. Experience with Windows Server 2008 and/or 2012 is preferred.
  6. Able to work flexible hours including nights, weekends and holidays.
  7. Ability to work well on a team and independently.
  8. Ability to manage specific processes and tasks in the department under supervision.

Experience: Experience and knowledge of networking, PCs, Macs, servers and telephony technology is strongly preferred.

Education: Pursuit of, or recipient of degree in Networking, Information Technology or related field; or equivalent combination of experience and education is strongly preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment.  Hours for this position will typically be 7:30 AM-4:30 PM Monday-Friday. In addition to working office hours, staff may be required to work Timberwolves and Lynx home games. There may be occasional work in loud environments including the server room and arena. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days as well as crawling under desks and bleachers. There may be lifting and transporting of moderately heavy objects, such as printers, voice/data, and peripheral equipment, as well as inspecting structured cabling in floors or ceilings. Dexterity of hands and fingers is required to operate a computer keyboard, mouse, and to handle other communications/computer components.

Travel

Position will not likely require travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please indicate your salary preference.


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Technical Services: Web Design/Development
Digital Media Mobile Developer - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Digital Media Mobile Developer

Department: Digital Media

Reports to: Senior Director of Digital Media

FLSA Status: Exempt

Position Summary/Objective: The individuals in this role will be a critical part of the digital media and marketing teams, supporting the organization’s online activation on various channels, including but not limited to: email, mobile, and web. This person will assist from the wireframe design phase all the way to the development stage as well as completing daily maintenance on digital properties for the organization.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Create and maintain a variety of digital properties daily and keep content updated.
  2. Create visual appeal for all email and mobile outlets, as well as daily content.
  3. Develop new digital properties essential to the needs of the organization from start to finish including the planning and processing stages.
  4. Work within all aspects of the organization including supporting Corporate Sponsorship and Marketing efforts.
  5. Develop and research new strategies and technology to support web traffic and analytics.
  6. Execute marketing and sales strategies seamlessly through digital properties.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Experience working with XHTML, CSS, JavaScript, HTML5, JQuery, XML, API integrations, Adobe Creative Suite (Photoshop CS+, Illustrator CS+, Dreamweaver, etc.) and AS3.
  4. Knowledge and experience in Responsive Design frameworks
  5. Experience in iOS and Android platform development
  6. Knowledge of email marketing automation tools
  7. Able to work flexible hours including nights, weekends and holidays.
  8. Ability to work well on a team and independently.
  9. Ability to manage specific processes and tasks in the department under supervision.

Experience: Minimum two (2) years of digital/web design and development experience strongly preferred.  

Education: Bachelor’s degree or equivalent experience preferred.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes or other items weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
2. Please list your salary range preference.
3. Please list specific digital/web design and development professional experience.


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Technical Services: Production
Broadcast Engineer - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Hands-on entry to intermediate,  position to support, address all technology equipment and tasks. Including but not limited to repair, operation, and maintenance (both hardware and software) of broadcast television equipment and engineering infrastructure which supports all aspects of a live television environment in a sports arena.

Responsibilities:

  • Ensure all digital assets are in proper working order
  • Perform day to day maintenance of equipment
  • Maintain positive and proactive communication on all technology issues
  • Keep supplies ready by inventorying stock
  • Prepare and document all issues and resolutions of equipment
  • Provide event support as directed
  • Other duties as assigned

Minimum Qualifications:

  • Must have a Bachelors degree or 5 years Television Production Experience
  • Must have excellent communication skills
  • Must be able to lift and carry up to 50 lbs
  • Available to work nights and weekends
  • Must have the ability to work in a high-pressure environment

Skills:  Knowledge of Evertz Routers, Ross Switchers, Blackstorm Clip Servers, EVS, Sony and Panasonic Cameras, Cable TV Systems, Non-Linear Editing Systems and Coax Cable repair. 


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Technical Services: Technical/Engineering
Broadcast Engineer - Monumental Sports & Entertainment (Washington, DC)

Monumental Sports & Entertainment owns and operates three professional sports teams: the NBA's Washington Wizards, the NHL's Washington Capitals, and the WNBA's Washington Mystics. Monumental, which merged Lincoln Holdings and Washington Sports & Entertainment on June 10, 2010, also owns and operates Verizon Center, the premier sports and entertainment venue in Washington, D.C. Additionally, the group operates Kettler Capitals Iceplex, the Capitals' state-of-the-art training facility in Arlington, Va., and George Mason University's EagleBank Arena, located in Fairfax, Va.

Overview:  Hands-on entry to intermediate,  position to support, address all technology equipment and tasks. Including but not limited to repair, operation, and maintenance (both hardware and software) of broadcast television equipment and engineering infrastructure which supports all aspects of a live television environment in a sports arena.

Responsibilities:

  • Ensure all digital assets are in proper working order
  • Perform day to day maintenance of equipment
  • Maintain positive and proactive communication on all technology issues
  • Keep supplies ready by inventorying stock
  • Prepare and document all issues and resolutions of equipment
  • Provide event support as directed
  • Other duties as assigned

Minimum Qualifications:

  • Must have a Bachelors degree or 5 years Television Production Experience
  • Must have excellent communication skills
  • Must be able to lift and carry up to 50 lbs
  • Available to work nights and weekends
  • Must have the ability to work in a high-pressure environment

Skills:  Knowledge of Evertz Routers, Ross Switchers, Blackstorm Clip Servers, EVS, Sony and Panasonic Cameras, Cable TV Systems, Non-Linear Editing Systems and Coax Cable repair. 


Note: This position was originally posted on the Monumental Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Monumental Sports employment site.

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Technical Services: Technical Support/Help Desk
Service Desk Assistant (PT) - Philadelphia 76ers - Philadelphia 76ers (Philadelphia, PA)

Job Summary:

This position provides IT support for all systems, networking and telecommunications for administrative offices and practice facility and is responsible for responding to end user requests in a timely manner under the direction of the Director of IT.  Also, this position serves as support for game night technical operations during 76ers games.
 

Essential Duties & Responsibilities:

  • Enforce IT policies and procedures; document work appropriately
  • Monitor service desk ticketing system and completes tickets in an efficient manner
  • Assist customers resolve problems with computer hardware and software either at the desk-side or via remote control software.
  • Install, trace, troubleshoot and document wiring for Ethernet, analog telephone and other low-voltage systems
  • Acquire, configure and deploy laptop, desktop and mobile devices and software systems
  • Maintain or repair PC, Macintosh, telephone, server and infrastructure equipment
  • Troubleshoot a variety of computer issues, wireless connectivity, ticketing systems, AV systems etc.
  • Assist with wireless and wired networking, and telephone systems and presentation systems as required
  • Remove malware and install security software to protect various systems
  • Install and troubleshoot wiring and switching equipment
  • Offer technical support on-site or via phone or email
  • Analyze and recover system when malfunction occurs
  • Perform back-up, recovery and systems monitoring
  • Monitor hardware and software on LAN/WAN systems
  • Coordinate and schedule work with vendor service providers


Qualifications:

  • Bachelor’s degree suggested
  • Punctual, dependable, and excellent work attendance record
  • Excellent communication skills in English
  • Ability to multi task and take direction well and sometimes work under tight time pressures
  • Excellent Customer Service skills
  • Ability to work a flexible schedule including days, nights, weekends and possible infrequent holidays and double shifts
  • Ability to work as a team member or alone on a specified task
  • Experience managing a service desk or other technical personnel
  • Certifications such as A+, N+, CCNA, MCT, MCP are a plus
  • The ability to lift a maximum of 50 pounds
  • The ability to stand on feet for long periods of time and walk long distances and climb stairs
  • The ability to stoop, climb ladders, kneel, crawl, and squat without any physical movement restriction
  • This position may require working outside with exposure to extreme heat or cold
  • Must have transportation to and from office, arena, practice facility and other offices

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