Essential Duties & Responsibilities
• Work with Digital Director to ensure strong online presence and that the site is aligned with all organizational strategies and goals (i.e.: design, branding, sponsorship/partner opportunities, ticketing initiatives, community relations programs, media/public relations opportunities, merchandise offerings, online auctions, etc.)
• Manage day-to-day aspects of Barclays Center and Brooklyn Nets web properties including bc.com and brooklynnets.com. Responsibilities include layout, new section development, content updates (pre and post game, special features, event updates, photo galleries, press releases), multimedia encoding/management.
• Maintain and update team WAP site and mobile SMS updates.
• Ensure that layout of the content is accessible and logical; recommend improvements as necessary.
• Perform maintenance and updates to existing websites.
• Pre- and post-game and event duties will require the ability to work evenings and weekends as needed.
• Stay on top of latest trends in web development, web design, e-mail design, and social media. Provide recommendations regularly.
• Create opportunities to leverage the brand on the web using cross-promotional and content-sharing applications, both internally and externally.
• Develop relationships and regularly communicate with team partners including NBA.com, Turner Digital, Carbon House web hosting providers and 3rd party application service providers.
• Design online IAB standard ad units for use on team web properties and for external media sites.
• Additional duties may be assigned as needed.

Required Skills, Experience & Abilities

• 3+ years experience in web development and web design.
• Bachelor's degree in related field;
• A strong background in Web design and development with high regard for usability and maintaining web standards.
• Advanced knowledge of HTML, XHTML CSS and Flash is required. Must be able to hand code.
• Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Google Chrome, Safari, etc.)
• Must possess attention to clean, efficient coding techniques and performance optimization.
• Comfort in working with content management systems on a Mac Platform.
• Experience with Drupal and WordPress is a must.
• Ability to create and edit Facebook tabs.
• Familiarity with online tracking tools [Google Analytics, Dart].
• Ability to build email campaigns using tables for layout.
• Some knowledge of PHP theming, MYSQL, and JS (heavy programming not required).
• Must be skilled in use of Adobe CS4 – Web Premium Suite
• Demonstrate ability to effectively manage time and complete projects on deadline.
• Must be an effective communicator who can work efficiently in both independent and collaborative situations in a fast-paced, creative, and frequently reactive sports marketing environment.
• Interest in the Entertainment Industry and NBA Basketball is required
 

POSITION OVERVIEW
The Graphic Designer fulfills advertising and design needs for Bobcats Sports & Entertainment including design, development and presentation of internal and external advertising creative, partnership marketing creative, brand marketing creative, and sales campaigns.  This position will work closely with internal clients including partnerships, ticket operations, community relations, sales, services and arena operations.  This position reports into the Creative Director within the Marketing department.   

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Create and design internal creative for all internal clients including ticket operations, community relations, ticket sales and services, partnerships, arena operations, and all divisions of the marketing department 
• Create and design presentation decks for partnership marketing
• Design end of season partnership recap presentations
• Design Gametime Program for all Bobcats home games
• Determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space and aesthetic design concepts
• Prints sample of finished layout and presents sample to the Creative Director
• Oversees print production of jobs to ensure quality standards are met
• Works within assigned timelines and produces materials that serve the intended function
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• A BFA in Graphic Design degree with a displayed interest in design and advertising specific to the sports or entertainment industries is required
• Knowledge of basketball and sports.  Knowledge of Bobcats a plus
• Must have working knowledge of print production and retouching process
• Must be advanced in using graphic design software in a MAC environment.
• The employee is required to have skills and abilities in the following areas:
o Quark XPress
o Adobe Illustrator
o Adobe Photoshop
o Adobe InDesign
o Apple Keynote and/or Microsoft Powerpoint
• Ability to maintain the highest level of confidentiality
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Must be able to understand and achieve the functional purposes and business goals of each assigned project
• Must possess strong intrapersonal skills; listening and working well with others and in a team environment
• Must possess excellent communication skills, including written and verbal, and have the ability to present ideas clearly and concisely
• Must be highly organized with ability to prioritize work activities and use time efficiently
• Must be detail oriented
• Must be to adapt to change in the work environment; managing competing demands and able to handle frequent changes
• Must be dependable; consistently at work on time, follows instructions, and responds to manager’s direction
• Must be able to work extended hours including nights, weekends, holidays
• Must be able to work in a fast-paced environment, balancing multiple projects simultaneously

POSITION OVERVIEW
The Creative Director will lead the creative services team to support the print, graphic, animation, and video production needs for Bobcats Sports & Entertainment including design, development, production, and presentation. This position will work under the supervision of the Senior Director and Senior Vice President of Marketing while working closely with internal clients including partnerships, ticket operations, community relations, sales, services and arena operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Lead the Creative Services staff to execute both internal and external company print, graphic, animation, video, and presentation projects.  All projects should be delivered at a high quality and meet the identified goals and expectations.
• Exhibit strong leadership with a focus on ideation, project assignment and management, and on-time delivery
• Paramount focus on clear, consistent, and timely communication amongst creative staff, across department lines, with internal and external clients, and with senior management
• Proactive approach to aligning project execution and campaign direction with department and company goals while maintaining a sales and branding focus at all times
• Represent the creative services division where required during company meetings including marketing campaign discussions, ticket sales and partnerships strategy sessions, arena branding and production meetings, community relations planning sessions, season ticket services planning sessions, and ticket operations creative needs meetings
• Assist in the development of sales and brand campaigns
• Build and manage the Creative Services division budget
• Create and execute the Creative Services annual business plan
• Actively participate as a graphic designer and execute projects throughout the business year 
• Gain an understanding of targeted audiences and strategically build creative and advertising pieces accordingly
• Present concepts and completed projects where appropriate to Senior Director and  Senior Vice President, Marketing for approval
• Manage the event request booking of internal video editors as well as the use of freelance design services, artists, illustrators, freelance video editors, and photographers
• Work in chorus with the Coordinator, Marketing on fulfillment of all creative service projects submitted through the official Marketing Work Order system
• Other duties as assigned by Manager
REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• The ideal candidate will have a BFA degree in Graphic Design with at least 7 years design and advertising experience within the sports, entertainment, or advertising industry
• Must have at least 3 years experience managing a staff including print and digital graphic designers and video production editors
• Must have the ability to manage the creative team from concept to completion on projects with strong leadership
• Must have thorough understanding in the principles of art, layout, copy, and functionality
• Must have excellent communication skills and the ability to utilize those skills on a daily basis to connect with internal clients, external clients, and direct reports in a timely manner
• Must have knowledge of sports and basketball
• Must be willing to work long hours, including holidays, nights, weekends, and game nights if required
• Must have advanced knowledge of graphic designing software in a MAC environment and be skilled in:
o Quark Xpress
o Adobe Illustrator
o Adobe Photoshop
o Adobe InDesign
o Flash
o Power Point
• Must be adaptable to change, dependable to deliver, detail oriented, and have the ability to both prioritize and multi-task
• Must present oneself in a professional manner and have the ability to interact with all levels of the organization
 

POSITION OVERVIEW
The CRM Administrator will be responsible for the implementation of the company’s customer relationship management Microsoft CRM system. The position’s main responsibilities will include, but are not limited to the following: improve collaboration to develop improved operational efficiencies and create analytics. The CRM Administrator will focus on developing operational efficiencies in the company by using the advanced features of the system. Position will also support employees with usability issues and will field requests for system enhancements. The CRM Administrator will serve as functional and technical subject matter expert to participate in development, implementation, maintenance and support of Microsoft CRM environment. Finally, position will assist IT department with additional IT requests needs outside of CRM as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide implementation support to end-users
• Design and configure the Microsoft Enterprise CRM Application
• Develop and prepare/provide documentation of business user requirements and processes related to CRM and customer information
• Define and implement appropriate CRM security to ensure appropriate end-user access
• Interfacing the CRM application with other enterprise applications as required
• Perform installation, upgrades and support of the server, workstations (Outlook Client), and e-mail integration
• Develop fully functional applications and modules using .NET technology to improve and enhance systems including Microsoft Dynamics CRM 4.x and Microsoft Office SharePoint Services.
• Knowledge of MSCRM data structures and functionality
• Comprehension of end-user system usage (e.g. screens, tables, business processes and procedures)
• Provide technical guidance in data analysis, data gathering and system design
• Oversee (or perform) changes to database fields, screens, and user administration
• Provide technical guidance regarding integration with other in-house systems and server support
• Develop queries and/or SQL Reporting Services (SRS) reports
• Import data on an as-needed basis
• Assist users with day-to-day questions, problems, and issues on corporate network
• Manage change control (i.e. receiving business requirement, report requirement, change or enhancement requests from Users)
• Document training, policy and procedures, and user manuals for CRM system
• Conduct end-user training on CRM system
• Oversee changes to system fields, screens and picklists
• Perform data administration (data integrity, cleansing data for imports, etc.)
• Oversee Report generation, maintenance and testing
• Define and communicate project direction and scope with management
• Review requests from User Administrator (enhancement and/or fixes, data changes, functionality issues, etc.); analyzing for appropriateness; determining whether the requests are consistent with current business practice, business system rules or system design
• Assign, prioritize and schedule the tasks to appropriate resources
• Ensure that enhancements or fixes are properly tested, implemented, and appropriate training and/or communication is accomplished
• Will assist with enterprise software deployment and hardware/software support
• Ability to understand requests from non-technical coworkers, convert to an action plan independently execute
• Additional IT duties and responsibilities may be assigned as needed
• Other duties as assigned by manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
• Bachelor’s Degree in Computer Science, Information Systems, or Engineering
• Previous Microsoft CRM experience required
• MSCRM certification preferred but not required
• Minimum 3-5 years relevant experience.
• Experience in full cycle CRM installations or knowledge of CRM relating to sales, marketing and email marketing functionalities.
• Strong understanding of the relational nature of business applications.
• Experience with installing and configuring MS Dynamics CRM
• Experience with modifications: iFrame, JScript
• Strong knowledge of Web Services architecture, Web Service Management tools and experience in developing and consuming Web Services
• Strong knowledge of SQL, IIS, .NET, SRS - SQL Reporting Services
• Experience with Microsoft CRM. Must know Transact SQL language, .NET 2.0 or 3.0, be comfortable working on SQL 2000 and 2005 servers.
• Knowledge of Sharepoint is a major plus but not required
• ETL processes, DTS and SQL Integration Services (SSIS) design experience a must.
• Knowledge of Object Oriented Programming, Dot Net, VB, ASP, T-SQL (Stored Procedures, Views, Triggers), C#, Windows Forms, COM+, Windows Server Security, XML
• Knowledge of third party products and ETL’s such as Scribe
• Hands-on experience with Visual Studio 2005-2008, Web Services, XML, SQL Server 2005-2008, SSRS, ETL (Scribe), Microsoft Dynamics CRM, Microsoft Dynamics Great Plains, SharePoint 2007, CVS, Visual SourceSafe, IIS.
• Experience supporting both development and production environments
• Technical exposure to one or more of these software products as an IT support resource: Windows AD, Windows Server 2008, SQL Server 2005/2008
• Ability to interact with customers to understand technical requirements.
• Must have existing knowledge and experience troubleshooting and interpreting problems associated in the above areas; resolve problems using past experience in databases, basic Windows/scripting commands, and/or able to comprehend in order to escalate issues to other technical team members.

• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Ability to maintain the highest level of confidentiality
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task between concurrent assignments, prioritizes effectively, and work in fast paced organization.
• Ability to work irregular hours including nights, weekends, and holidays.
 

Palace Sports & Entertainment is in search of a part-time Help Desk Supporter.  This role will provide User support and customer service on company supported computer applications and platforms, event support for 3 venues.  Troubleshoot problems and advise on the appropriate action. 

The essential duties and primary responsibilities include the following:

• Provide helpdesk support and resolve problems for users
• Monitor and close Service Desk tickets assigned to the queue
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Track and route problems and requests and document resolutions
• Maintain inventory of all equipment
• Manage workstation setup and deployment for new employees using standard hardware, images and software
• Perform timely workstation hardware and software upgrades as required
• Provide POS (micros) Support for events at all venues – DTE, Meadowbrook and Palace Sports and Entertainment
• Diagnose and resolve technical hardware and software issues
• Research questions using available information resources
• Stay current with system information, changes and updates

This job description in no way states or implies that these are the only duties to be required by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Competencies:

• Oral and written communication skills
• Learning agility
• Customer service orientation
• Problem analysis
• Problem-solving
• Adaptability
• Attention to detail

Qualifications:

• Bachelor's degree or equivalent work experience (or currently working toward a degree) 
• Working knowledge of fundamental operations of: Windows 7, Microsoft Office, Basic Network Troubleshooting Skills, POS support, Remote Access Platforms (VPN), PC Imaging skills a plus.

Position Summary:  This position will be responsible for the configuring, creating, programming and maintaining all of the hardware and software components that directly deliver content to the Legends District Network and the various LED and static displays within the Legends Entertainment District.  In addition the content specialist will oversee vendor relations and facilitate all static and LED signage development. This position is also responsible for the design and development of Legends digital and static marketing materials while also reinforcing the organization’s brand standards. 

Essential Duties and Responsibilities:
• Maintain all software-related, as well as some hardware-related, aspects of the control and operation of the Legends District Network
• Create and maintain custom software applications with various functions, such as the operation of digital elements, the reporting of Corporate Partner exposure times, and the integration of various hardware components
• Manage video content (such as LED content, ticker feeds, etc.) that will be displayed on Legends Network, either through direct creation or working with internal employees and/or external entities responsible for the content creation
• Work with Legends partners to effectively display their messages as they are sold, to explore and create solutions that expand the types of marketing strategies these partners can employ on the displays
• Understand Legends policies as well as those of the City of Phoenix with regards to acceptable content and acceptable times to display that content
• Assist in the design of Legends marketing materials and printed graphic elements/materials requested for presentations
• Meet with internal clients to ensure that objectives are clearly understood and programming needs are being met
• Primary contact for LED and structural signage vendors
• Maintain daily content logs and playlists and execute daily updates
• Monitor all signage and facilitate any and all maintenance issues
• Primary point of contact for all LED and static permitting with the City of Phoenix
• Maintain Legends Entertainment District website
• Assist in keeping up with new industry trends and execute new technology developments
• Complete projects on-time and on-budget
• Complete various other projects and tasks as assigned

Required Skills/Qualifications:
• Bachelor’s degree in Graphic Design or closely related field
• Must have a minimum 2 years design experience in related industry
• Work flexible hours including nights, weekends and holidays
• Perform physical activities such as setting up for an event or producing print mocks
• Be on call for off hours service issues
• Knowledge of various LED hardware and software components, especially:
o How data, such as ticker feeds, are processed and integrated into the display
o How to create, import and display graphical content, such as sponsor graphics
• LED software experience required, especially the creation and importation of content as well as the ability to create effective scripts for displaying content and data
• Ability to create graphics, both animated and still images
• Ability to creatively visualize ideas and abstract concepts, and transfer those into the display
• Extensive knowledge of design techniques in print and LED production formats
• Proficiency in Adobe Creative Suite, Microsoft Office on MAC platform, Outlook and InDesign
• High-proficiency in Adobe Illustrator and Photoshop
• Must be able to take initiative to complete tasks and projects
• Must be able to multi-task and meet deadlines
• Must be able to effectively communicate with internal clients regarding design projects
• Must maintain a professional attitude and be flexible regarding changes
• Must be able to work independently and as part of a cross functional team
• Must have an understanding of the role graphic/digital design plays in the marketing and sales process
 

Interested and qualified candidates please fill out your profile as completely as possible as incomplete records will not be considered including a cover letter and salary requirements. To see how the hiring manager will view your application, click on "edit your information" and follow the instructions. Also, please note that you have one chance to fill in your cover letter information once you press "apply for this job".
 
Legends Entertainment District is an Equal Opportunity Employer
 

Job Title: Creative Services Assistant
Department: Sr. Creative Services
Reports to: Creative Services Manager
FLSA Status: Full-Time/Non-Exempt/Temporary
 

Position Summary: Assists the Creative Services Department in the execution of creative concepts for advertising and marketing collateral including presentations, brochures, direct mail, print and online advertising, corporate identity and a variety of assigned related tasks.

Essential Functions:

Creative Services Functions
Create high-end cutouts of player images to be used for all communication materials throughout the course of the season. Assist the Creative Services Department in the design and updating of flyers, forms, brochures, web elements, etc. Generate design comps for proposed ideas. Put together mock-ups as requested for proofing by responsible department.

Knowledge, Skills, Abilities & Other:

Job Function/Knowledge: Ability to multitask. Ability to learn basic tasks within the department. Has a core understanding of the department discipline. Able to manage processes throughout the entire season.

Leadership and Management Oversight: Perform tasks under direct supervision. Work well with other employees. Is able to execute projects effectively as an individual and part of a team.

Planning and Budget Responsibility: Understands the budget of a department. May provide input on supply ordering for the department and for specific projects.

Teamwork and Culture: Work effectively in a team environment. Practice honesty and maturity. Able to work within a fast-paced culture.

Communication and Branding: Actively participate in learning company brands. Provide exceptional customer service as a brand ambassador for the organization.

Judgment and Decision Making: Demonstrate strong decision-making skills. Make decisions as they pertain to customers/fans/clients. Maintain confidentiality of sensitive information.

Experience: Experience with graphic design or related experience.

Education: Bachelor's degree in graphic design or related field preferred.

Specialized Knowledge, Licenses, etc.: Proven communication skills. Ability to perform graphic design and prepress production projects in a timely manner while maintaining the brand at the highest level. Ability to manage multiple projects. Ability to work in a team environment, Knowledgeable and efficient in QuarkExpress and Adobe CS5 Design Suite.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Working Conditions/Physical Requirements: Ability to lift and carry up to 10 pounds.
 

EEO

POSITION TITLE: Web Services Specialist
DEPARTMENT:  MARKETING

REPORTING RELATIONSHIP:  
REPORTS TO:  Manager of Interactive Content
DIRECT REPORTS:  ---

CAPSULE POSITION DESCRIPTION:
This position is responsible for assisting with content production (website & social media) and daily web operations for each SS&E entity (spurs.com; attcenter.com; sasilverstars.com; sarampage.com, toros.com).  The eligible candidate will service and deal with a diverse group of important internal contacts, team sponsors, local and national media, league contacts, clients and visitors at all levels; independent judgment is required to plan, prioritize and organize diversified workload. 
This position will also be responsible for creating content features and web design that will enhance the fan experience for each SS&E website.  The individual will cover content worthy events (includes: game night/event coverage – home & away; community events, etc.), assist with social media content creation, help with maintaining a regular detailed reporting systems to track and analyze campaign results, and support the execution of sponsorship and internal marketing communication campaigns.  It is essential that the qualified candidate be able to build strong relationships with various departments to create and share content, while mainting a focus on monetization opportunities.  The eligible candidate will promote a collaborative approach to creating comprehensive digital communication campaigns focused on driving site traffic and attaining campaign goals.  The candidate must carry a multitude of qualifications, including but not limited to: ability to maintain confidential documents and files, handle multiple tasks, maintain a professional demeanor and positive attitude and have strong organizational skills. 
This position will also seek out new, innovative technologies in an effort to improve the fan experience and support sales and marketing campaigns.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

KRA'S (KEY RESPONSIBILITY AREAS):
1. Daily content updates on SS&E franchise web sites and to ensure all content is fresh and accurate.
2. Conceptualize, build, produce and post written and video content across interactive channesl that enhance the fan experience and drives increased traffic
3. Seek ways to cross promote all interactive properties
4. Provide coverage for all content worthy events.  This includes game day coverage (home & away), community initiatives, player appearances, sponsorship events and post game locker room interviews.
5. Assist in maintaining reports of web and social media networks analytics and perform analysis to track visitor behavior.

PERFORMANCE MEASUREMENTS:
The following measurement methods are intended to provide a sound basis for assessing the performance of the jobholder in this position. Although numerous methods are listed as suggested measurements the supervisor may elect to select only specific ones based on the need of the company at any point in time.
• Achievement of Business Unit’s strategic plan.
• Site Traffic for spurs.com, and sasilverstars.com – including but not limited to unique visitors, page views, vists, time spent on site.
• Social Media subscriber base numbers and interaction level
• Revenue driven through interactive channels – including by not limited to sponsorship and ticket sales.
• Vision, Mission and Values alignment.
• Internal and External Service Surveys and Feedback.
• IDP/self development goal achievement.

Minimum Qualifications:
• Working towards a Bachelor’s degree in marketing, business, communications, journalism, design, web systems or equivalent experience.
• Extensive knowledge of HTML/CSS/Javascript as well as Dreamweaver, Photoshop, InDesign, llustrator and Video editing software programs.
• Thorough understanding of content and web development processes.
• Ability to succeed in a fast paced, deadline driven environment.
• Superior verbal and written communication skills.
• Excellent organizational skills and proven attention to detail
• Commitment to growth in values based leadership and development
• Must be able to work long, flexible hours including evenings, weekends, and holidays

*SS&E is an Equal Opportunity Employer

Any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.