Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - NJ Devils & Philadelphia 76ers - Philadelphia 76ers (Camden, NJ)

Status: Full-Time

Department: Ticket Sales & Service

Location: Philadelphia 76ers Front Office (Camden, NJ)

WELCOME TO THE MOMENT!

Widely regarded as one of the top ticket sales programs in the sports business, the Devils and Sixers Account Executive of Group Sales position provides sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Devils and Sixers Account Executive of Group Sales position will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the New Jersey Devils and Philadelphia 76ers are owned by an investor group led by Managing General Partner Josh Harris.  The Sixers and Devils have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Position Summary: The New Jersey Devils and Philadelphia 76ers seek a self-starter who will be responsible for generating new group ticket sales and managing existing ticket sales accounts. It will be the Account Executives’ responsibility to deliver an enhanced fan experience by building a strong relationship and providing excellent customer service through customized communication and tailored benefits to match the needs of the customer. 

Responsibilities

  • Generating group ticket sales through cold calling, networking, and face-to-face appointments
  • Sell all group inventory; tickets and registrations for Devils and 76ers events at the Wells Fargo Complex and The Prudential Center. Events include Games, Ice or Court Time, Clinics, Competitions, and Workshops hosted by the organization
  • Contacting existing qualified leads as well as generating new sales leads
  • Managing existing group sales accounts
  • Develop and maintain good-working relationships with both internal and external clients
  • Create and maximize Theme Nights
  • Meet and exceed established monthly and annual sales objectives and revenue goals
  • Make 60+ outbound sales calls on a daily basis
  • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Philadelphia 76ers at assigned functions
  • Improve year-over-year fan satisfaction, retention rates, and associated revenue and profitability goals with defined account base
  • Build strong relationships with defined account base through proactive communication, including seat visits, phone calls, emails, and other communication initiatives
  • Anticipate, respond to, and resolve all complaints, requests, and inquiries from defined account base and general fan base; handle difficult fans and situations in a calm and professional matter, ensuring that each fan interaction results in increased loyalty to the team
  • Ensure customer data and profile requirements are accurately and completely detailed for defined accounts in CRM system
  • Work closely with Ticket Sales, Box Office, Marketing, CRM and Research, Basketball Operations, Arena Staff, Game Presentation, PR, and Sponsorship to execute integrated programs
  • Work assigned sales, promotional and team events during games and outside normal business hours
  • Perform other duties and responsibilities as assigned 

Minimum Qualifications          

  • At least 10 months experience as a top sales producer, preferably in Sports & Entertainment
  • A degree or diploma in business, communications, marketing, sports management or related field
  • Team player with the ability to handle multiple assignments in a fast-paced environment
  • Excellent verbal communication skills with a friendly and professional telephone manner
  • High comfort level making cold calls
  • Strong time management and organizational skills
  • Excellent written communication skills
  • Demonstrated ability to work independently and to self-motivate
  • Flexible and creative problem-solving skills
  • Proficiency in MS Word and MS Excel, CRM related software and ticketing applications preferred
  • Knowledge and passion for sales
  • Enthusiastic and outgoing personality
  • Preferably possesses a database of qualified group prospects
  • Flexibility in working extended hours including nights, weekends, and holidays as required

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Internships: Any Internship
Corporate Communications Associate - New Jersey Devils & Philadelphia 76ers (Camden, NJ)

Responsibilities include, but are not limited to the following:

  • Assist with drafting press releases and media advisories for use in Corporate Communications campaigns
  • Escort Prudential Center/New Jersey Devils front office executives and talent to media appearances. Deploy promotional items to media organizations.
  • Game night responsibilities: Escort Corporate Communicators media guests, coordinate Corporate Communications social and publicity events, deliver CorporateCommunications information to relevant media and broadcast partners, etc.
  • Participate in brainstorming sessions and execution of Corporate Communications deliverables.
  • Answer phones, maintain calendar and departmental schedules.
  • Other duties and research projects within department as assigned by Director of Corporate Communications.
  • Assembling media kits and copy points for radio and television promotion of events, including opportunities to distribute those media kits with supervisor
  • Learn to track media coverage on a daily, campaign and game-by-game basis
  • Performing all other objectives and projects as assigned

Qualifications (educational, experience and basic knowledge requirements):

  • College juniors, seniors, or graduate students.
  • Must demonstrate professionalism, a customer-first attitude, enthusiasm, and strong verbal and written communication skills.

Special Position Requirement 

  • Some game nights and/or weekends may be required depending on the position; flexibility to participate a plus; any travel to Newark will be expensed.
  • This position is minimum wage ($8.44/hr) and includes benefits.

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Sales, Service, & Marketing: Consulting/Strategic Planning
Manager, Business Strategy - Philadelphia 76ers (Camden, NJ)

Department:  Strategy                                                                                  

Reports to:  Director of Strategy

Classification:  Exempt

 The Philadelphia 76ers is one of the most storied franchises in American sports, led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil. The Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sports industry. The Sixers offer an energetic working environment built on collaboration, growth, and a quest to excel in everything we do.

Position Summary: The Sixers Strategy department is a small fast-paced group that sets the organization’s corporate strategy, manages key business initiatives, and advises senior executives on all aspects of business operations.

As a Manager in the Strategy Department, you will work directly on all aspects of the Sixers business strategy and help senior executives solve the most complex issues the business faces. Ideal candidate will have a management consulting or investment banking background and is comfortable in a rapidly changing environment.

Note: This is a Philadelphia-based position

Responsibilities include, but are not limited to the following:

  • Perform range of ad-hoc analyses and financial modeling in support of key business initiatives
  • Create presentations summarizing key findings and recommendations for senior executives and ownership
  • Help determine overall business strategy and future direction of the organizaiton; Evaluate potential investments and strategic opportunities to help grow the enterprise
  • Manage key strategic initiatives, collaborating with all business functions, including ticket sales, corporate sponsorships, marketing, & CRM
  • Position cuts across all HBSE (Harris Blitzer Sports & Entertainment) portfolio properties, including: NJ Devils, Prudential Center, Team Dignitas (e-sports), Crystal Palace, & other holdings
  • Help advise Sixers Innovation Lab companies – Provide input on potential Lab candidates & provide operational support to existing Lab companies (e.g., whiteboarding sessions, budget forecasting)  

Qualifications (educational, experience and basic knowledge requirements):

  • Bachelor’s degree required
  • 2-5 years of relevant work experience in traditional strategy role; Preferred background in management consulting, investment banking, or corporate strategy; Sports experience is a plus, but not required
  • Excellent problem-solving & analytical skills, with ability to structure complex issues
  • Effective financial modeling and presentation skills
  • Excellent communication and interpersonal skills, including a high degree of comfort working with senior-level executives
  • Proven ability to manage time sensitive projects and a desire to work in a fast-paced challenging environment
  •  

Certifications

  • None Required

**NOTE: Please include a cover letter in your application. 

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Sales, Service, & Marketing: Ticket Sales
New Jersey Devils & Philadelphia 76ers Sales Academy - New Jersey Devils & Philadelphia 76ers (Camden, NJ)

NEW JERSEY DEVILS & PHILADELPHIA 76ERS – TICKET SALES ACADEMY

Description
Are you looking to jumpstart a career in sports ticket sales?  The New Jersey Devils & Philadelphia 76ers Ticket Sales Academy is your chance to be discovered!  This exclusive event will give you the opportunity to showcase your skills, personality, and passion in front of the Devils and Sixers ticket sales leadership team for a shot at a full-time position!

Our Sales Academy will offer the opportunity to work hand-in-hand with professional sport sales trainers to develop the skills necessary to launch a career in the revenue-generating side of the sports industry.  The training program will be focused on giving you exposure to different styles and techniques so you can build a sales pitch in which you are confident in and is centered on your personality.

Please click here to apply for your chance to attend the Ticket Sales Academy!

Date: Saturday November 4th or 11th

Location: Camden, NJ (Nov 4) Newark, NJ (Nov 11)

Event Details:

  • One-day sales combine for aspiring sports business professionals
  • Sales training to include classroom style and interactive sessions
  • Full-time job interview sessions throughout the combine with multiple members of the Devils & Sixers leadership team
  • There is no cost to participate in the Ticket Sales Academy

Candidates:

  • Aspiring sports business professionals looking to break into ticket sales in order to build a foundation for a long-term career in a revenue-generating position such as:
    • Ticket Sales & Service
    • Corporate Sponsorship Sales & Activation
    • Premium Sales & Service
    • Business Development
    • Sales Leadership (Manager, Director, Vice President)

Sales Coaches/Hiring Managers

  • Brian Norman - Vice President, Ticket Sales & Service
  • Ben Cobleigh – Vice President, Ticket Sales
  • Zack Robinson- Sr. Director, Ticket Sales & Service
  • Eric Cole- Director, Ticket Sales
  • Ted Glick – Sr. Manager, Ticket Sales
  • Leo Cardenas- Sr. Manager, Sales
  • Michael Drobnick– Manager, Inside Sales
  • Evan Ostrosky – Manager, Inside Sales

Application Details:

  • Applicants must complete the Ticket Sales Academy application located here by Wednesday, October 25th
  • To be considered, all applicants must possess an undergraduate degree from an accredited college or university or must graduate by May 2018
  • All applicants will be notified on the status of their selection to participate by October 30th.  There is no registration fee to attend the event, but access to this event will be limited; therefore, an application does not guarantee your participation.

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Sales, Service, & Marketing: Ticket Sales
Sales Associate - New Jersey Devils & Philadelphia 76ers (Camden, NJ)

Philadelphia 76ers & New Jersey devils Sales Associate

Status: Full-Time

Department: Ticket Sales & Service

Location: Philadelphia 76ers Front Office (Camden, NJ)

WELCOME TO THE MOMENT!

Widely regarded as one of the top ticket sales programs in the sports business, the Sixers and Devils Sales Associate program provides entry-level sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Sixers and Devils Sales Associate program will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the Philadelphia 76ers and New Jersey Devils are owned by an investor group led by Managing General Partner Josh Harris.  The Sixers and Devils have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Apply now to learn why the Philadelphia 76ers were selected as one of Philadelphia Business Journal’s Best Places to Work in Philadelphia!

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers and New Jersey Devils, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.
  • Utilize social selling tools to generate new lead sources
  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.
  • Contact past customers in order to generate new ticket sales.
  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 
  • Conduct in-arena appointments and tours of Wells Fargo Center and The Prudential Center to assist in closing new business and developing new relationships.
  • Take advantage of out of office appointments to get face-to-face with prospective buyers.
  • Work different Philadelphia 76ers and New Jersey Devils events and games as assigned to support ticket sales efforts and promotional initiatives. 

Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.
  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
  • Excellent communication and presentation skills, both written and oral. 
  • Extremely coachable and eager to learn every day.
  • Highly motivated individuals with a strong desire to build a career in the sports business.
  • Must be able to work evenings and weekends, as required.

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Finance: Accounting/Finance other
Staff Accoutant - Philadelphia 76ers (Camden, NJ)

Position:        Staff Accountant

Reports to:    Controller

Duties:

76ers:

  • Record the daily cash receipts received from the 76ers box office and prepare for entry in the general ledger.
  • Prepare monthly standard journal entry.
  • Reconcile all bank accounts: Deposit, Checking, Payroll, Visa/MC, American Express, Discover, and Cash Pivot.
  • Detailed analysis of select impactful expense accounts on a daily/weekly basis.
  • Update spreadsheet minimum of weekly for all accounts
  • Check for coding accuracy of postings.
  • Communicate with CFO/Controller identifying major variances
  • Prepare analysis for communication with department heads concerning variances
  • Assist Controller in preparation for year-end financial audit.
  • Responsible for monthly accounting for Sixers Camps.
  • Serve as liaison with department head(s) as assigned to serve as a resource for interpreting the financial statements to drive efficiencies.
  • Researching and tracking all chargebacks from credit card companies and following up with a response.
  • Updating and maintaining detailed spreadsheets for home game related expenses.
  • Annual 1099 reporting.
  • Balance sheet account analysis as needed
  • Maintain Sage 100 duties as assigned.

87ers:

  • Financial liaison with the 87ers including:
    • Per diem
    • Receive and record box office statements
    • Record daily deposits made directly by the 87ersPrepare monthly standard journal entry
    • All balance sheet analysis
    • Reconcile all bank accounts: Deposit & Checking.

Foundation

  • Assist with game day 50/50 raffle responsibilities:
    • Reconcile 50/50 Raffle collections for each home game and prepare deposit.
    • Distribute 50/50 Raffle detail report to community relations and finance department following every home game.
    • Record each raffle deposit within the general ledger.
    • Game night duties as assigned.

Qualification:

  • BS in accounting

  • 2 to 4 years accounting experience

  • CPA preferred

  • Ability to work in a fast paced environment

  • Ability to establish priorities and to multi-task

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