Administration/General Management: Administrative/Executive Assistant
Administrative Assistant - Philadelphia 76ers (Philadelphia, PA)

Job Title: Administrative Assistant
Department: Business Development & Brand Marketing
Reports To: Director, Business Development

The Philadelphia 76ers is currently seeking an Administrative Assistant.  This position will support Business Development, Corporate Partnerships, and Sales senior team members.  This position coordinates scheduling, processes reports, makes travel arrangements, maintains calendars and provides other administrative support to three very busy executives.  The Assistant must have the ability to maintain a high level of confidentiality at all times, multi-task in a fast paced, high energy environment, and anticipate needs and workflow.

Philadelphia 76ers is an Equal Opportunity Employer (EOE).

SPECIFIC DUTIES AND RESPONSIBILITES:

  • Manage Outlook calendars and keep Executives on time for daily meetings
  • Schedule meetings and conference calls with both internal and external attendees
  • Process business expense reports in a timely manner
  • Answer telephones
  • Coordinate and schedule travel arrangements
  • Handle highly confidential information in an appropriate and professional manner
  • Perform record meeting/note taking at various meetings
  • Act as a liaison with the Executive Office and other departments
  • Provide assistance in research/fact-finding for presentations and other initiatives
  • Provide assistance in reaching staff/other key contacts by phone and in the office
  • Ad Hoc Analysis
  • Other duties as assigned by Executives

COMPETENCIES:

  • Bachelor’s degree from accredited college
  • Minimum of 3 years’ previous work experience in an Administrative function
  • Excellent written and verbal communication skills; ability to present ideas clearly and concisely
  • Must have the proven ability to management multiple projects and meet deadlines
  • Strong computer skills (MS Office applications) required
  • Close attention to detail and follow-through in all responsibilities
  • Highest level of organizational skills is a must
  • Ability to handle confidential information and projects with professionalism and discretion
  • Capacity to work under pressure and meet deadlines; ability to identify and take charge of tasks
  • Flexibility in working extended hours including nights, weekends, and holidays as required

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Sales, Service, & Marketing: Marketing
Director, Brand & Marketing Solutions - Philadelphia 76ers (Philadelphia, PA)

Job Title: Director, Brand & Marketing Solutions
Department: Business Development & Brand Marketing
Reports To: Vice President, Business Development

Position Summary:

The Director, Brand & Marketing Solutions will oversee the creative development, activation and marketing strategies of the Philadelphia 76ers brand. This role will serve as the point-person for developing, implementing and executing the brand guidelines and marketing initiatives for the 76ers, including look and feel of all campaigns (print, web, social media, broadcast, etc.), in-arena and in-game events and corporate partnerships.

Key Responsibilities:

  • Develop 76ers brand standards and guidelines to ensure consistency across all creative mediums and accurate representation of the 76ers brand in the Philadelphia marketplace.
  • Ensure all brand representation meets all guidelines and resonates with current and potential customers.
  • Provide leadership and support to all departments to deliver value and integrate a consistent marketing message through all external forms of communication including web site, game operations, new and traditional media, ticket holder and sponsor communication, graphics, etc.
  • Create, implement and collaborate cross-functionally on advertising and marketing brand campaigns to help drive demand for ticketing products including single game tickets, season tickets, and premium
  • Maintain up-to-date knowledge of Philadelphia marketplace, industry trends, activation best practices and new media marketing efforts, while developing a full understanding of 76ers brand, sales and marketing offerings.
  • Meet regularly with clients and senior management, and run weekly committee review of all collateral where 76ers brand is represented.
  • Responsible for the management and mentoring of creative design department, as well as oversight of brand activation and project pipeline.
  • Lead the development of marketing solutions team and platforms that leverage all 76ers assets strategically to deliver client-focused solutions for sponsorship department.
    • Develop partnership activation and marketing platforms in creative, non-traditional manner through synergy of marketing, branding and activation.
  • Extensive cross-functional collaboration with a multitude of internal departments to execute brand and vision.

Required Skills/Knowledge:

  • Ability to multi-task in fast-paced client-service & sales environment, with excellent time management skills.
  • Ability to think strategically and creatively, while also detail oriented and results-focused.
  • Emphasis on collaboration and relationship building across all 76ers functional departments.
  • Promote a work environment that fosters creative thinking, innovation and sharing of best practices.
  • Superior and succinct communication skills; strong written and verbal presentation skills.
  • Strong interpersonal skills with an ability to work independently as well as within a group dynamic.
  • Flexibility in approach; ability to adapt to changing priorities.
  • Trust builder and problem solver with integrity and discretion of the highest order.
  • Passion for sports, interest in basketball.
  • Entrepreneurial spirit and a self-starter.
  • Willingness to be a "citizen of the city of Philadelphia and Camden," committed to giving back to the community.

Experience Needed:

  • 5 – 7 years of brand management experience at agency, brand or in sports industry
  • Experience with marketing platform ideation and integration (digital, social, event, hospitality, etc)

Educational Background:

  • Bachelor’s Degree (minimum) in related field

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Sales, Service, & Marketing: Ticket Sales
Sales Associate (July 2016 Start Date) - Philadelphia 76ers (Philadelphia, PA)

JOIN THE REVOLUTION!

Widely regarded as one of the top ticket sales programs in the sports business, the Sixers Sales Associate program provides entry-level sports business executives with the opportunity to learn the business side of professional sports from the top leaders in the sports industry.  With a focus on consistent training and development through personalized one-on-one coaching, the Sixers Sales Associate program will build the foundation needed for a long and successful career in the revenue-generating side of the sports business.

Led by one of the industry’s most decorated and well-respected sports business executives in CEO Scott O’Neil, the Sixers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the entire sport industry.

Apply now to learn why the Philadelphia 76ers were selected as one of Philadelphia Business Journal’s Best Places to Work in Philadelphia!

Responsibilities

  • Sell a full menu of ticket products for the Philadelphia 76ers, including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.

  • Make cold calls from lists of area companies provided to sell full and partial season ticket packages and group tickets.

  • Utilize social selling tools to generate new lead sources

  • Proactively create opportunities for new business through up selling opportunities and referrals from existing clients.

  • Contact past customers in order to generate new ticket sales.

  • Effectively follow up with clients and prospective clients in order to build relationships to help provide repeat business and to meet excellent customer service requirements.

  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products. 

  • Conduct in-arena appointments and tours of Wells Fargo Center to assist in closing new business and developing new relationships.

  • Take advantage of out of office appointments to get face-to-face with prospective buyers

  • Work different Philadelphia 76ers events and games as assigned to support ticket sales efforts and promotional initiatives. 

Minimum Qualifications

  • Undergraduate degree in business/sales/marketing/sports management or similar concentration.

  • Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.

  • Excellent communication and presentation skills, both written and oral. 

  • Extremely coachable and eager to learn every day.

  • Highly motivated individuals with a strong desire to build a career in the sports business.

  • Must be able to work evenings and weekends, as required.

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Technical Services: Technical Support/Help Desk
Service Desk Assistant (PT) - Philadelphia 76ers - Philadelphia 76ers (Philadelphia, PA)

Job Summary:

This position provides IT support for all systems, networking and telecommunications for administrative offices and practice facility and is responsible for responding to end user requests in a timely manner under the direction of the Director of IT.  Also, this position serves as support for game night technical operations during 76ers games.
 

Essential Duties & Responsibilities:

  • Enforce IT policies and procedures; document work appropriately
  • Monitor service desk ticketing system and completes tickets in an efficient manner
  • Assist customers resolve problems with computer hardware and software either at the desk-side or via remote control software.
  • Install, trace, troubleshoot and document wiring for Ethernet, analog telephone and other low-voltage systems
  • Acquire, configure and deploy laptop, desktop and mobile devices and software systems
  • Maintain or repair PC, Macintosh, telephone, server and infrastructure equipment
  • Troubleshoot a variety of computer issues, wireless connectivity, ticketing systems, AV systems etc.
  • Assist with wireless and wired networking, and telephone systems and presentation systems as required
  • Remove malware and install security software to protect various systems
  • Install and troubleshoot wiring and switching equipment
  • Offer technical support on-site or via phone or email
  • Analyze and recover system when malfunction occurs
  • Perform back-up, recovery and systems monitoring
  • Monitor hardware and software on LAN/WAN systems
  • Coordinate and schedule work with vendor service providers


Qualifications:

  • Bachelor’s degree suggested
  • Punctual, dependable, and excellent work attendance record
  • Excellent communication skills in English
  • Ability to multi task and take direction well and sometimes work under tight time pressures
  • Excellent Customer Service skills
  • Ability to work a flexible schedule including days, nights, weekends and possible infrequent holidays and double shifts
  • Ability to work as a team member or alone on a specified task
  • Experience managing a service desk or other technical personnel
  • Certifications such as A+, N+, CCNA, MCT, MCP are a plus
  • The ability to lift a maximum of 50 pounds
  • The ability to stand on feet for long periods of time and walk long distances and climb stairs
  • The ability to stoop, climb ladders, kneel, crawl, and squat without any physical movement restriction
  • This position may require working outside with exposure to extreme heat or cold
  • Must have transportation to and from office, arena, practice facility and other offices

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