Current available jobs that best match atlanta hawks:




Retail: Apparel
Part-Time Retail Associate - Atlanta Hawks and Philips Arena (Atlanta, GA)

JOB DESCRIPTION

We are looking for enthusiastic and outgoing individuals to work in our Hawks Shop stores for the 2016-17 Atlanta Hawks season. 

RESPONSIBILITIES:

·         Greet, sell and up-sell Hawks merchandise to our guests

·         Assist with guests requests and questions

·         Control and maintain accurate merchandise inventory

·         Promote our brand and product in a positive and enthusiastic manner

·         Assist retail managers and supervisors in store operations

QUALIFICATIONS: Please list both required and preferred qualifications

  • Excellent communication and customer service skills
  • Willingness to learn and be able to work well within a team
  • Previous cash handling experience is preferred
  • Punctuality and reliability is a must

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available between 5:00pm and 11:00pm, at least five days a week?

2. Are you available to work the entirety of the NBA season?

3. Do you have reliable transportation to and from Philips Arena?

4. Are you available on Friday, Saturday and Sunday?

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Sales, Service, & Marketing: Client Retention/Customer Service
Specialist, Service Operations - Atlanta Hawks Basketball Club (Atlanta, GA)

THE ROLE: Supports and enhances Customer Services by supervising staff; coordinating and assessing department operations, procedures and systems; and assisting in the development of customer-focused environment.

RESPONSIBILITIES:

·         Exercises direct or functional supervision over support and event staff.   Responsible for supervision of the department in the absence of, or in addition to, Customer Service Management.

·         Coordinates department operations such as scheduling, deployment of event staff and payroll.

·         Coordinates and supervises event-payroll process and associated staff. Submits payroll reports by deadline.

·         Resolves employee concerns promptly and appropriately, escalating as needed.

·         Provide feedback to event staff formally and informally, including creating and delivering coaching and counseling.

·         Leads event staff hiring events, ensuring adherence to policy and procedure. 

·         Analyze feedback received through multiple channels; use data to inform recommendations for changes to training and/or operational procedures.

·         Responsible for managing secret shopper program.

·         Creates, prepares and distributes department and/or event related documents and information to employees.

·         Responsible for ordering and stocking department office and event-related supplies.

·         Responsible for planning and executing event staff meetings, trainings, staff parties and unforeseen internal events.

·         Joins manager-on-duty rotation for events, supervising up to 300 frontline staff.

·         Prepares the monthly bulletin boards, newsletter, birthday cards, sympathy cards and other correspondence for the Guest Services department.

·         Responsible for development and execution of recognition program for part-time staff. Other duties as assigned.

·         Assists with integrating SMILE initiative into the Customer Service Department

·         Other duties as assigned

QUALIFICATIONS:

·         2-4 Year college degree required.

·         5 years direct customer services experience.

·         1 year supervisory experience.

·         6 years experience in a professional environment or equivalent combination of education and experience.

·         Possesses excellent written and verbal communication skills; strong reflective listening skills.

·         Possesses keen interpersonal skills with a customer-first attitude.

·         Proven ability to deal with and resolve difficult situations involving customers and/or staff members. 

·         Experience in dealing with medium-sized to large groups; general public.

·         Ability to operate a variety of office machines.

·         Working knowledge of Microsoft Office, with emphasis on Excel.

·         Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

·         Ability to write routine reports and correspondence.

·         Ability to speak effectively before groups of customers or employees.

·         Ability to interpret and/or convey a variety of instructions furnished in written, oral, diagram, or schedule form.

·         Position requires the ability to stand for extended periods of time, walk, use of hands to handle or feel, reach with hands and arms, sit for extended periods of time and climb stairs.

·         Position requires the ability to occasionally lift and/or move up to 20 pounds.

·         Position requires the ability to work in environment with moderate to loud noise levels.

·         May be required to work late nights, weekends and holidays.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, New Orleans, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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