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Sales, Service, & Marketing: Ticket Sales Management
Ticket Sales Manager - Los Angeles Clippers (Los Angeles, CA)

Position Description:

The Ticket Sales Manager will report to the Director of Ticket Sales and will be responsible for meeting or exceeding revenue generation goals for season, partial, event suites and group ticket sales.  The incumbent will also be responsible for directly managing 10 Account Executives.  Core to this role is the ability to train, coach and assist with the sales process which includes prospecting, building relationships and closing business all in coordination with the general process and focus of the entire ticket sales and service team for the Clippers.  

Major Responsibilities:

  • Take lead on training, coaching, mentoring and managing Account Executive team and contribute to their professional development.

  • Manage and participate in the development and implementation of goals, objectives and priorities of sales programs and activities. 
  • Increase ticket sales revenue with a primary focus on season tickets, partial plans, event suites and group ticket sales. 
  • Create and distribute strategic call campaigns on (outbound dialer software), scripting, events and ticket plans that will result in the generation of revenue.
  • Meet or exceed annual sales team goals.
  • Work all of the Los Angeles Clippers games and sales events.
  • Schedule and manage Account Executive staff.
  • Work closely with all internal departments for cross-promotional initiatives.
  • Maintain working knowledge of all products to sell when applicable.
  • Demonstrate a commitment to achieving department and organizational goals.
  • Sale, renewal and service of season, partial, group and event suite tickets
  • Additional duties as needed.  

 Knowledge, Skills and Abilities:

  • Previous management of a team in a sales environment.
  • Proven ability to coach and develop talent
  • High proficiency in both written and verbal communications (public speaking and presentation).
  • Excellent relationship building and interpersonal skills.
  • Assertive, persistent, process and results oriented.
  • Strong time management organization and analytical skills.
  • Strong work ethic and high personal accountability.
  • Ability to be flexible, prioritize and manage multiple tasks/projects and staff needs.
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays.
  • Ability to work well under pressure.

 Education and Experience:

  • Bachelor’s Degree required
  • Minimum 2 years management experience in a ticket sales or related field.
  • Minimum 3 years sales experience in a sports or related field.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you managed a team of sales professionals for at least two years?

2. Why do you feel you would be the best candidate for the position?

3. What would your plan be for the first 90-Days?

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