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Sales, Service, & Marketing: Ticket Sales
Inside Sales Manager - Los Angeles Clippers (Los Angeles, CA)

The Inside Sales Manager role will report to the Director of Ticket Sales and will be responsible for maximizing revenue by recruiting, hiring and training a group of 12-15 entry-level Inside Sales Executives. This role will be heavily involved in the recruitment of talent both locally and outside of the greater Los Angeles area. All Sales Executives will be responsible for selling season tickets, partial plans, event suites, and group tickets.  Revenue will be generated via phone, email marketing, face-to-face presentations, and in arena tours. 

 Major Responsibilities:

  • Recruit, hire, train and coach Inside Sales Executives and contribute to their professional development.
  • Increase Ticket Sales Revenue with a primary focus on season tickets, partial plans, event suites and group ticket sales. 
  • Manage the sales process of every Inside Sales Executive– attend appointments, assist in the assessment and qualification of potential clients and presenting solutions.
  • Responsible for strategic call campaigns on InsideSales.com that will result in the generation of revenue.
  • Meet or exceed annual sales team goals.
  • Work all Los Angeles Clippers games and sales events.
  • Work with Inside Sales Executives to drive in game business to generate new leads.
  • Continue to develop the Inside Sales program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, and results tracking and reporting. 
  • Monitor, manage, and evaluate sales staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development.
  • Assist the Director of Ticket Sales, Director of Group Sales, Ticket Sales Manager, and SVP with the creation, planning, communication, and implementation of specific projects, promotions and programs. 
  • Responsible for your own sales, renewals and service of season, partial, group and event suite tickets.  

 Qualifications:

  • Previous management of a team in a sales environment.
  • Proven ability to train new Inside Sales Executives.
  • High proficiency in both written and verbal communications (public speaking and presentation).
  • Excellent relationship building and interpersonal skills.
  • Assertive, persistent, and results oriented.
  • Strong time management organization and analytical skills.
  • Ability to be flexible, prioritize and manage multiple tasks/projects and staff needs.
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays.

 Education and Experience:

  • Bachelor’s Degree in Business or related field preferred
  • Minimum 2 years management experience in a ticket sales or related field
  • Experience with Archtics preferred
  • Minimum 3 years sales experience in a sports or related field
  • Demonstrate a history of success as a leader in a sales environment with a proven track record of consistently meeting sales goals. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work nights/weekends/holidays?

2. Do you have any previous sports management experience?

3. If you are not a local candidate, are you willing to relocate to the Los Angeles area?

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