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Internships: Any Internship
2014-15 LAC Game Night Internship- Various Departments - Los Angeles Clippers (Los Angeles, CA)

2014-15 COURSE CREDIT INTERNSHIP PROGRAM

***LOCAL CANDIDATES ONLY!***

•OPEN TO COLLEGE STUDENTS ONLY (Junior, Senior or Graduate Level)
•INTERNS MUST RECEIVE ACADEMIC CREDIT TOWARDS A DEGREE – NO EXCEPTIONS
•NO INTERVIEWS WILL BE CONDUCTED VIA TELEPHONE
•PLEASE NO TELEPHONE CALLS OR E-MAIL COMMUNICATION IN RESPONSE TO THIS POSTING

Applicants must be detail oriented, have customer service experience, strong communication and organizational skills and have an outgoing personality. The ability to handle multiple tasks efficiently and in a timely manner, work well in a team environment, perform under tight deadlines and exhibit sound judgment on a consistent basis is required.

Individuals selected must also have a schedule that allows them to be available starting at 3:00pm Monday through Friday and all day on weekends. (Only applicants that can meet the schedule requirements will be considered).  Internships will begin immediately  and run through May or June 2015, averaging two to three games per week. Game night interns will be required to attend all home games and special events.


Available Departments include:

•Fan Relations
•Group Events/Photography
 

Department needs may vary. 
 

*** A cover letter is required to be considered for this internship.*** All applicants must be eligible for academic credit relevant to the internship duties and be able to provide proof of enrollment immediately through June 2015***

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.Are you currently enrolled in a College or University? (Answer: Yes/No)

2. 2.Are you able to receive academic credit for this internship? (Answer: Yes/No)

3. 3.Are you currently enrolled in an internship course for the Fall/Winter semester? (Answer: Yes/No)

4. 4.Does your schedule allow you to be available M-F beginning at 3:00pm and all day on weekends? (Answer: Yes/No)

5. 5.Please list your FIRST choice for the DEPARTMENT NAME you would like to intern for (from list provided above).

6. 6.Please list your SECOND choice for the DEPARTMENT NAME you would like to intern for (from list provided above).

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Sales, Service, & Marketing: Client Relations/Customer Service
Account Services Executive - Los Angeles Clippers (Los Angeles, CA)


The Los Angeles Clippers are looking for an enthusiastic service and sales professional that will have the primary  responsibility for the retention and satisfaction of Clippers Season Ticket Members (MVPs).

Account Service Executives must have the ability to effectively build positive relationships with their assigned accounts and also meet assigned sales goals. Selling is roughly 50% of this position and the right candidate will be able to successfully handle both retention and sales responsibilities at a high level.

ASEs will also be assigned select Season Ticket Holder Member experiences to coordinate, plan and implement. These experiences include events held throughout the year at STAPLES Center and off-site venues.

Position Responsibilities:
• Create personal relationships with assigned accounts throughout the year and maintain a high renewal percentage.
• Generate new business revenue through the sale of season and group tickets, partial packages and event suites.
• Coordinate and manage select Season Ticket Member experiences and programs.
• Work Clippers home games, special events and networking events.

Qualifications:
• Experience using Microsoft Word, Outlook and Excel
• Two years of customer service experience
• One year of sales experience
**** A cover letter must be submitted to be considered for this position***

Note: When you apply for this job online, you will be required to answer the following questions:

1. Besides the team and new owner, why do you feel that this is a position that you will excel in?

2. Tell me about the biggest sale you have made in your career and how did you close it?

3. What does relationship selling mean to you?

4. High call volume is critical in this job, do you have experience making over 100 calls per day in a sales or service capacity? If so, tell me about it.

5. How would you build personal relationships with over 100 accounts in less than 7 months (remainder of season)?

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Sales, Service, & Marketing: Ticket Sales
Inside Sales Executive - Los Angeles Clippers (Los Angeles, CA)

POSITION OVERVIEW

The Los Angeles Clippers are seeking hard working, positive, and passionate individuals that are committed to becoming an industry sales leader. This individual will go through a career growth oriented, sports sales development program. At the culmination of the program, this system will allow top performing sales reps internal and external opportunities to advance their sports careers.  The in depth training program will focus on growing one’s professional skill set as a full menu sales professional.

All Inside Sales Executives will be responsible for selling season tickets, mini plans, event suites, and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.  The position pays hourly wages + Commission and Bonus Opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsibilities include but are not limited to the following:

• Responsible for the sale of new full season tickets, partial season ticket plans, group tickets, premium seating, and single game event suites
• Minimum 125 outbound phone calls daily
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Set appointments, show seats, give arena tours
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• Variable length training program
• Other duties as assigned by Manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES - (To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Proficient in basic computer software programs
• Strong organizational and communication skills
• Excellent customer service skills
• Ability to attend all home games (evenings and weekend hours and possibly holidays)
• Open to learning and taking constructive criticism
• Desire to be a sales industry leader
• Ability to present sales material to potential clients

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous sales experience? Yes/ No

2. Do you have access to local housing if you are relocating?

3. Why do you want to work in the sports industry?

4. What makes you stand out from your peers?

5. Please tell us one interesting thing about yourself and how you will use it to be a sales leader.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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