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Sales, Service, & Marketing: Ticket Sales
Group Account Executive - Milwaukee Bucks (Milwaukee, WI)

Position Description:

The Group Account Executive Role will report to the Sr. Director of Group Sales and will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.

Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.

 

Major Responsibilities:

  • Make sales from category lists to area organizations and follow-up as necessary
  • Meet or exceed annual sales goals
  • Meet daily and weekly outbound call and appointment expectations
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, data capture and personal database management
  • Build strong relationships and gain a deeper level of knowledge about each customer
  • Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
  • Attend team and community events for purpose of maximizing sales opportunities
  • Proactively create opportunities for new business with existing customers
  • Additional responsibilities as assigned by the Sr. Director of Group Sales

 

Qualifications:

  • Demonstrates a positive and personable attitude
  • Highly motivated with a desire to be successful
  • Ability to work well as part of a team towards achieving department and company goals
  • Strong organizational and time-management skills
  • Excellent oral and written communication as well as customer service and problem solving skills
  • The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
  • Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
  • Must be available to work flexible hours including nights, weekends and holidays
  • Polished presentation skills with the ability to confidently react to situations in a timely and professional manner
     

Education and Experience:

  • A minimum of two years of successful sales experience, preferably sports sales experience

  • Four-year college degree

  • Proficient computer skills including experience with Microsoft Office products (Word, Excel, Outlook)

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Sales, Service, & Marketing: Corporate Sponsorship Servicing - US
Manager - Business Strategy and Activation - Milwaukee Bucks (Milwaukee, WI)

POSITION DESCRIPTION:
This position will serve as Lead “pod” contact for assigned Partners in conjunction with the Business Strategy and Activation Specialist, and is responsible for all Partnership account activation and strategy for a minimum of twenty-five (25) Corporate Partners.  Ensure that all elements of assigned sponsorship accounts are fulfilled using the highest level of customer service.  This person will activate and oversee the successful service of their assigned group of corporate partners. Dealing with a diverse group of important clients and visitors as well as internal contacts at all levels; independent judgment is required to plan, prioritize, follow through and organize diversified workload.  This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, creativity and innovation.  This position must be able to successfully manage a team and ensure the successful activation of assigned corporate partners.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self-development 4) Ongoing teaching and leadership within their assigned “pod”. 5) Act as an agency for all corporate partners, strategy, activation, and follow up as well being able to initiate upsell and renewal talks on an ongoing basis.

Specific Duties and Responsibilities:
1. Lead a team that will create, track, and maintain all final and sold contracts and rapid and end of season recaps following Business Strategy and Activation processes and guidelines.

2. Lead a team that will compile, report, enter, collect, forecast, and track accurate account elements, billing, fulfillment and contact information, as well as reports pertaining to proposals, contracts, budgets, and other account details into CRM and any other database systems needed.

3. Lead a team that will utilize client objectives and goals to develop and research promotional platforms and partnership strategies.

4. Implement, activate and track all assigned partner contracts to ensure that all elements are fulfilled, executed and reported in accordance with internal and external procedures and guidelines.

5. Greet, support, and serve current and potential clients daily and at games

6. Support and coordinate with internal departments in regards to all aspects of promoting and managing all Business Development partners and other department responsibilities; including but not limited to, special projects and planning.

7. Ability to delegate responsibilities to team and ensure quality fulfillment and activation for all corporate partners.

8. Be held accountable for the required activation elements of all assigned partners.

Qualification Requirements:
• Bachelor’s Degree.
• Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required. Adobe Photoshop program proficiency preferred.
• Ability to prioritize multiple tasks and support multiple high level positions. 
• Strong teamwork aptitude required.
• Strong customer service skills required.
• Strong good oral and written communication skills and have the ability to work independently, and coordinate multiple tasks.
 

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Retail: Retail Merchandising
Merchandise Manager - Milwaukee Bucks (Milwaukee, WI)

Position Summary

Under the direction of Retail Director, oversees store operations and provides direction to Retail Supervisors and associates in accordance with Company’s customer service standards and applicable operational standards.

Essential Functions:

  • Supervises retail associates; completes store operational needs by assigning employees and following up on work results.
  • Trains to, and maintains retail standards, policies and procedures.
  • Opens and closes retail location as directed by management.
  • Schedules all hourly retail associates to ensure proper coverage for all game day and non-game day store hours and responsibilities.
  • Monitors retail cashiers with the daily cash procedures and operations.  Ensure proper cash management.
  • Works with the cash office and finance team to ensure daily cash reports are accurate and investigates any variances.
  • Monitors store floor, assist with guests needs and requests both on the floor and at the cashier area
  • Regularly evaluates, creates, and maintains professional visual displays; provides direction to Retail Supervisors and retail associates regarding store merchandising and displays.
  • Works with the other department within the organization to generate inter departmental transfers of product to ensure proper movement of funds within the organization.
  • Ensures integrity of physical inventory levels.
  • Maintains cleanliness and safety standards throughout the retail shops
  • Performs duties as assigned.

 

Education & Experience:

  • Minimum three years’ experience as a manager in a retail environment.
  • Previous cash handling experience required
  • Previous experience working with point of sale (POS) system required.
  • Bachelor’s Degree with Business Management or Sports Management preferred.

 

Knowledge, Skills & Abilities:

  • Ability to manage supervisory level associates and entry level retail associates.
  • Problem solve different situations with internal and external customers.  
  • Excellent guest service skills; ability to adhere to Company’s customer service standards.
  • Ability to interact on a professional level with high profile clients.

Knowledge, Skills & Abilities (cont):

  • Strong verbal and written communication skills – ability to communicate with staff and prepare written reports.
  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.   
  • Ability to handle multiple tasks simultaneously in fast-paced environment.
  • Ability to work independently and as a team member.
  • Advanced math skills; ability to accurately handle money and count change.

 

Physical Requirements:

  • Ability to lift and carry up to 25 lbs.

·         Ability to stand for entire length of shift

·         Ability to walk up and down stairs frequently

·         Bending, reaching, climbing on step stool

  • Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system

 

Environmental Working Conditions:

  • Majority of time spent in indoor, climate-controlled environment of retail store
  • May also be exposed to partially sheltered outdoor environment subject to climate fluctuations.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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