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Sales, Service, & Marketing: Ticket Sales
Account Sales Executive - Milwaukee Bucks, Inc. (Milwaukee, WI)

Position Description:

The Account Sales Executive will report to the Director of Ticket Sales and be responsible for maximizing revenue with a focused approach on selling various seating options and programs. This role will be responsible for selling Full Season Memberships, Partial Season Ticket plans and Group packages via phone calls, face to face appointments, in-arena meetings and special events. Key traits that are important for candidates to exhibit are the ability to prospect, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team.  

 

Core Responsibilities:

  • Maintain full menu working knowledge of all season ticket plan, group and suite products to sell when applicable
  • Sell Full Season Memberships, Partial Plans, Group Tickets and any other Ticket products available with a primary focus on selling Full Season plans
  • Manage sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
  • Achieve and exceed weekly, monthly and annual sales goals established by management
  • Meet/discover new prospects by scheduling, coordinating and conducting client meetings via phone, in-person appointments and networking events
  • Proactively create opportunities for new business with existing customers within your portfolio of business
  • Work all homes games and various events throughout the off-season
  • Provide superior customer service to existing and prospective clients
  • Demonstrate a commitment to achieving department and organizational goals along with a genuine desire to be a team player
  • Work closely with all internal departments for cross-promotional initiatives
  • Any other duties as assigned by management

 

Qualifications:

  • High proficiency in both written and verbal communications (public speaking and presentation)
  • Excellent relationship building and interpersonal skills
  • Assertive, persistent and results-oriented approach
  • Strong time-management organization and analytical skills
  • Strong work ethic with high personal accountability, business ethics and morals
  • Ability to independently take action beyond what is called for
  • Ability to generate imaginative solutions to business opportunities
  • Ability to be flexible, prioritize and manage multiple tasks/projects
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays
  • Ability to work well under pressure
  • Ability to coordinate multiple events and exceed customers’ expectations
  • Proficient in Microsoft Office applications
  • Knowledge of Archtics ticketing software and Microsoft-based CRM platforms preferred
     

Education and Experience:

  • Bachelor’s Degree required
  • 3-5 years of sales experience

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 3-5 years of sales experience? (Yes or No)

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Finance: Accounting/Finance other
Financial Analyst - Milwaukee Bucks (Milwaukee, WI)

Summary:   

This position is responsible for supporting various financial processes for the Milwaukee Bucks and any Bucks related business ventures.

 

Specific Duties and Responsibilities:

  • Oversee the operation and maintenance of the Bucks Financial Model, including the development of new functionalities on an as-needed basis and the supervision of the recurring update process.  Bucks financial model includes detailed analysis & financial statement output, including P&L, Balance Sheet and Cash Flow.
  • Create automated process for updating the quarterly NBA financial projections, including a reconciliation vs Bucks GAAP financial projections and variance analysis vs prior NBA submission.
  • Assist with development and maintenance of various Key Performance Indicator (KPI) Dashboards.
  • Assist with post event reporting and analysis.
  • Prepare analysis and support schedules relating to all manner of Bucks business transactions.
  • Assist with monthly financial statement analysis, including detailed variance explanation vs budget, forecast and prior period.
  • Special projects as assigned.

 

Qualification Requirements:

  • BS degree required, preferably in Finance or Economics.  MBA, CPA, CFA are a plus.
  • 2+ years of investment banking, corporate finance or equivalent experience
  • High level of proficiency in Microsoft Excel.

  • Working knowledge of Prophix software & Microsoft Dynamics SL a plus

  • General proficiency with the rest of the Microsoft Office Suite
  • Superior analytical and problem-solving abilities, as well as an ability to apply higher-level judgment and strategic thinking.
  • Compelling presence and ability to manage relationships with key constituents as appropriate
  • Highly organized, energetic, self-directed business style, with strong ability to prioritize.
  • Has worked and succeeded in an environment of measurable metrics and results.
  • High energy, forward-thinking individual who thrives in a dynamic setting.  
  • Results-oriented person of action.
  • Enjoys working with people towards a common goal and is team player in every sense.
  • A bright, ambitious, and driven individual with the highest integrity and ethical standards.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's Degree in Finance or Economics?

2. Do you have 2+ years of investment banking, corporate finance or equivalent experience?

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Sales, Service, & Marketing: Ticket Sales Management
Sales Development Manager - Milwaukee Bucks, Inc. (Milwaukee, WI)

Position Description:

The Sales Development Manager Role will report directly to the Director of Ticket Sales and will be responsible for maximizing revenue by recruiting, hiring and training a group of 15-45 entry-level sales associates at any given time. Core to this role is the ability to train, coach and assist with the sales process which includes prospecting, building relationships and closing business all in coordination with the general process and focus of the entire ticket sales and service team for the Bucks.  The Sales Development Manager works closely with internal and external stakeholders to enable the sales team to deliver the highest level of customer service, ensuring the appropriate tools, processes and training are in place. The Sales Development Manager will assure objectives and priorities are enabled within the sales organization and are fully supported.

Major Responsibilities:

  • Recruit, Hire, Train and coach Sales Associates and contribute to their continued professional development.
  • Increase Ticket Sales Revenue with a primary focus on Season tickets and Group ticket sales. 
  • Manage the sales process of every Sales Associate from start to finish – attend appointments with them as necessary, assist them in the assessment and qualification of potential clients, presenting solutions, closing sales and the fulfillment of all terms of every sale.
  • Responsible for strategic call campaigns, scripting, events and ticket packages that will result in the generation of revenue.
  • Meet or exceed annual sales associate team goals.
  • Work a majority of the Milwaukee Bucks home games and sales events to manage staff, drive business and generate new leads.
  • Work closely with all internal departments for cross-promotional initiatives.
  • Maintain working knowledge of all product to sell when applicable.
  • Demonstrate a commitment to achieving department and organizational goals along with a genuine desire to be a team player.
  • Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect the sales process quality and prioritize opportunities for improvement.
  • Will also assist sales management in understanding process bottlenecks and inconsistencies and facilitates an organization of continuous improvement.

Qualifications:

  • Previous management of a team in a sales environment.
  • Proven ability to train new sales associates.
  • High proficiency in both written and verbal communications (public speaking and presentation).
  • Excellent relationship building and interpersonal skills.
  • Assertive, persistent, process and results oriented.
  • Strong time management organization and analytical skills.
  • Strong work ethic and high personal accountability.
  • Ability to be flexible, prioritize and manage multiple tasks/projects and staff needs.
  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays.
  • Ability to work well under pressure.

Education and Experience:

  • Bachelor’s Degree required
  • Minimum 2 years management experience in a ticket sales or related field.
  • Minimum 3 years sales experience in a sports or related field.

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Sales, Service, & Marketing: Premium/Suite Sales
Sr Director of Premium Sales - Milwaukee Bucks, Inc. (Milwaukee, WI)

Position Description:


The Sr.Director of Premium Sales will report directly to the Vice President of Ticket Sales and Service and will oversee all sales efforts related to courtside seating, club seating and suite sales for the Milwaukee Bucks in coordination with the BMO Harris Bradley Center and the Bucks Corporate Partnerships team. This position is responsible for recruiting, training, mentoring, motivating and coaching a premium sales staff and monitoring progress towards achieving department goals. This role will be responsible for developing and implementing a premium sales plan designed to meet or exceed the annual departmental sales goals set forth by senior management. This position requires leadership by example in the aggressive pursuit of team sales goals.

Major Responsibilities:

  • Manage overall campaign strategy and onsales for product in coordination with the Director of Ticket Sales and the marketing department

  • Manage employees comprised of the Premium Sales department, as delegated by the VP of Ticket Sales and Service

  • Assists in the overall direction, coordination, and evaluation of the Sales team

  • Provide overall leadership for premium sales and services initiatives in order to meet or exceed all sales and revenue goals as developed by Senior Management

  • Creates sales strategies and materials to support the sale of Luxury suites, premium seats and nightly suite rentals

  • Recruit, hire, train and coach the professional development of premium sales staff

  • Manage the overall adoption and use of the CRM database to ensure the integrity of the information and run regular reports for senior management in order to give real time updates on sales and revenue projections

  • Manage the overall maintenance in order to ensure quality of information and to keep account data current in Archtics database

  • Identify upsell opportunities for other Bucks departments, specifically Business Development; communicate and collaborate on such opportunities on a timely basis.

  • Benchmark industry best practices, evaluate opportunities to utilize and implement when appropriate

  • Participates in events, promotions, client entertainment and other activities as required

  • Provides problem solving and conflict resolution for Premium Sales team as well as client related matters

  • Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues and attending sales meetings with sales team members

Qualifications:

  • Previous management of a sales team in premium sales environment

  • Proven ability to hire and train top sales talent

  • Proven experience managing sales campaigns and lead sourcing

  • High proficiency in both written and verbal communications (public speaking and presentation)

  • Excellent relationship building and interpersonal skills

  • Assertive, persistent, process and results oriented

  • Strong time management organization and analytical skills

  • Strong work ethic and high personal accountability

  • Ability to be flexible, prioritize and manage multiple tasks/projects and staff needs

  • Able to work flexible hours based on changing priorities including evenings, weekends and holidays

  • Ability to work well under pressure

Education and Experience:

  • Bachelor’s Degree required

  • Minimum 4 years management experience in a ticket sales or related field

  • Minimum 5-8 years sales experience in a sports or related field

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 4 years management experience? (Yes or No)

2. Do you have at least 5 years sales experience in sports or a related field? (Yes or No)

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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