Current available jobs that best match heat:




Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales -Full-Time - Miami HEAT (Miami, FL)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least two years of sales experience?

2. (Yes/No) Are you fluent in both English and Spanish?

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Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Overview of the Position

Overview of the Job: To sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?

2. (Yes/No)Can you work on nights, weekends and holidays?

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Sales, Service, & Marketing: Database Marketing/Analytics
Coordinator, Business Strategy- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Create and deliver direct marketing communications including email, recorded voice, traditional mail and text messaging. Responsible for lead generation ensuring the standardization and accuracy in which data is collected and stored. Manage opt-in lists, including the creation and maintenance of forms and splash pages. Work with various departments with regard to the e-communication needs. This includes the development of SOP for message creation and delivery. Assist the department on research projects. Take an active role in ensuring legal compliance and correct usage of the database. Bachelor's Degree in Marketing preferred. Ability to utilize html/html editor for the purpose of creating email campaigns and hypersites. Experience with Dreamweaver and Adobe Photoshop a plus. Comfort with new technology as it relates to marketing. Strong Microsoft Excel skills. Srong math/analytics and problem solving skills preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP




 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience with a html/html editor?

2. (Yes/No) Have you ever created a splash page?

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Technical Services: Technical Support/Help Desk
IT Help Desk Coordinator-Full-Time - Miami HEAT (Miami, FL)

Brief Description of the Position

1. Provide first and second level help desktop support. Reduce expenses through the use of competitive vendor quotes. Reduce help desk incidents and the mean time to repairs by proactively repairing hardware as needed. Reduce cost and repair turnaround by proactively seeking to establish competitive vendor relationships.
2. Laser printer hardware repair & maintenance.
3. Improve customer support process.  Prioritize severity of helpdesk calls; minimize user downtime; and deliver projects on time.
4. Provide first and second level technical support to clients for both desktop applications and hardware.
5. Point of Sale systems maintenance.
6. Help document all desktop and server based software implementations so that future upgrades and/or systems maintenance can be performed with technical efficiency, minimum downtime, and within budget.
7. Learn all arena game day and event systems.
8. Some Ethernet configuration and CAT 5 cable termination required.
9. Improve personal technical expertise to leverage current skill set and develop cost efficient and user-friendly IT solutions.
 

• Candidate will be responsible for the design, implementation, management, and maintenance of all desktop systems in a network environment with diverse PC technologies.

• Candidate will act as an internal consultant, guiding and/or assisting others across departments in the field of data network communications and business computer systems.  Candidate must be able to apply systems analysis techniques and procedures, including consulting with users to determine hardware, software, or system functional specifications.

• Monitor for network intrusion / viruses and manage network resource availability, and systems utilization.

• Manage and maintain operational The Heat Group's network remote access connections for third party business partners who provide vital services to the organization. (i.e. Ticketmaster, Levy, ATM's, various NBA connections, et.al.)

• Evaluate, recommend and implement new technologies; provide data technical support for all Arena events as required by customer or a technical dependency in coordination with Arena event coordinators; ability to supervise and work with third party consultants.

• Maintain system reliability (uptime) & stability.  Maintain compliance to system security best practices.


Min. 4 yrs hands-on Exp with LAN infrastructures; data switches. Microsoft Active Directory, MS-OS & MS Office applications.  The ideal candidate must be team oriented; self-motivated with good interpersonal skills; has a positive, professional attitude; and is willing to make a personal commitment to learn all Arena support requirements.  Must have A+ certifications and hands-on field experience; Apple MAC experience and certifications a plus; MIS degree and minimum 4 years of experience field work for a computer reseller/integrator a plus.
 

Special Note: Qualified Candidates will participate in a comprehensive hands-on test as part
of the interview process.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have a minimum of 4 years of hands-on experience in a LAN environment using Microsoft Active Directory?

2. (Yes/No) Are you A+ certified?

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Facility Operations/Security: Custodial/Housekeeping
Maintenance Attendant- Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: General cleaning of parking facilities; barricade set-up and pick-up; Pressure washing, re-striping and painting; assist maintenance supervisor with traffic management planning. High school diploma or general educational degree (GED).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience pressure washing?

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Technical Services: Network Administration/Services
Telecommunications Engineer- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: The Miami HEAT seek an experienced Telecommunications Systems Administrator to work with its technical staff in Miami. The ideal candidate must be a motivated & professional self-starter who possesses excellent oral and written communication skills and works well under pressure. Major responsibilities include: Installation design, maintenance, configuration, training and troubleshooting of Avaya Definity G3 PBX, and Intuity Messaging system. Installation, testing, and configuration of trunks lines: T1' s, ISDN PRI, DID, E&M, Loop / Ground Start. Design, support, and cabling of Voice/ LAN/ WAN, both Cat5 and fiber optics. Call Center design and implementation: ACD, Call Vectoring, Auto Attendant, and call detailing reporting.

The ideal candidate will have at least 6 years experience: Troubleshooting in-depth telecommunications infrastructure issues. Installing, designing, maintaining, configuring, training and troubleshooting of Avaya Definity G3 PBX, and Intuity Messaging system. Utilizing project management skills to solve complex problems. Documenting and updating systems design and deployment through Visio or other written means.    

College degree preferred and/or  work equivalent experience. Pertinent Avaya Definity G3 PBX / Intuity Messaging systems technical certifications. Other relevant technical certifications or experience in Design, support, and cabling of Voice/ LAN/ WAN, both Cat5 and fiber optics.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience with the design, support, and cabling of Voice/LAN/ WAN, both Cat5 and fiber optics?

2. (Yes/No) Do you have hands on experience with Avaya Definity G3?

3. (Yes/No) Do you have Avaya Definity G3 PBX systems technical certifications?

4. (Yes/No) Do you have Avaya Intuity Messaging system experience/certification?

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Facility Operations/Security: Usher/Ticket Taker
Usher/ Ticket Taker - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Primary responsibility is to greet guests, check tickets, and direct guests to their seats. Previous guest services experience a plus, excellent communication skills, and the ability to easily maneuver throughout the Arena. Strong customer service skills preferred.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you bilingual in both English and Spanish?

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Facility Operations/Security: Parking Operations
Valet - Part Time/Event Staff - Miami HEAT (Miami, FL)

Overview of the Job: Responsible for inspecting, retrieving, parking and accounting for customers’ vehicles. Must know how to drive vehicles with both manual and automatic transmissions. High school diploma or general educational degree (GED); Must have six months to 1 year of related experience and/or training; Strong customer service skills and clean driving record required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have valet experience?

2. How many years of valet experience do you have?

3. (Yes/No) Can you drive a vehicle with a manual transmission?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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