Current available jobs that best match heat:
» Account Manager, Group Sales- Full Time - Miami HEAT (Miami, FL)
» Account Manager, Ticket Sales - Miami HEAT (Miami, FL)
» Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)
» Cashier/ Traffic Director - Part Time/Event Staff - Miami HEAT (Miami, FL)
» Conversion Crew – Part Time /Event Staff - Miami HEAT (Miami, FL)
» Culinary Marketing Manager- Full Time - Miami HEAT (Miami, FL)
» Executive Assistant, Legal - Miami HEAT (Miami, FL)
» Full Stack .Net Developer - Miami HEAT (Miami, FL)
» I.T. Service Desk Coordinator Candidate - Miami HEAT (MIAMI, FL)
» IT Infrastructure Administrator - Miami HEAT (Miami, FL)
» Motion Graphics Designer / Animator (Full-Time) - Miami HEAT (Miami, FL)
» Motion Graphics Designer / Animator (Part-Time) - Miami HEAT (Miami, FL)
» Security Manager- Full Time - Miami HEAT (Miami, FL)
» Security Officer (Overnight Shift) -Full Time - Miami HEAT (Miami, FL)
» Team Attendant- Seasonal- Temporary- Part-Time - Miami HEAT (Miami, FL)
» Television Broadcast Intern (Fall/Spring) - Miami Heat - Miami HEAT (Miami, FL)
» Ticket Sales Representative- Full Time Temporary - Miami HEAT (Miami, FL)
» Future Notification Only - NBA/WNBA/G LEAGUE TEAMS (Various Locations, --)




Sales, Service, & Marketing: Ticket Sales
Account Manager, Group Sales- Full Time - Miami HEAT (Miami, FL)

Description of the Position: This position is responsible with the selling of group tickets, Xfinity East Plaza neighborhoods, HEAT events in 601, and AmericanAirlines Arena events. Associate Degree from a two year college or technical school; Six months to one year related experience and/or training. Excellent communication skills, professional selling skills and previous ticket sales experience required. Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Responsible for selling Miami HEAT season tickets, partial plans, tickets for kids, holiday plans, and premium seats through face to face meetings and outbound phone calls. Build loyal ticket sales partnerships and maximize ticket sales revenue opportunities. Log daily call notes through our smartsell database. Work extended and/or irregular hours including nights, weekends and holidays as needed. Work our sales table during Miami HEAT games and outside events. Responsible for reaching a monthly ticket sales revenue goal each month to stay on pace to exceed phase/ yearly 2016-2017 ticket sales revenue goals. Associate degree from a two year college or technical school; Six months to one year related experience and or training .Excellent communication skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is prefered, but not required. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Description of the Position: Sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?

2. (Yes/No)Can you work on nights, weekends and holidays?

3. (Yes/No) Are you an internal candidate?

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Facility Operations/Security: Usher/Ticket Taker
Cashier/ Traffic Director - Part Time/Event Staff - Miami HEAT (Miami, FL)

Description of the Job: Duties include handling cash, customer service and administrative functions. Responsible for directing all vehicles in/out of the garage in a safe and orderly manner. High school diploma or general educational degree (GED); or six months to one year of related experience and/or training; strong customer service skills preferred.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you fluent in Engilsh and Spanish?

2. (Yes/No) Do you currently work for The HEAT Group?

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Facility Operations/Security: Facility/Venue Management
Conversion Crew – Part Time /Event Staff - Miami HEAT (Miami, FL)

Description of the Position: Performs work as needed to clean, maintain, prepare, and set-up for events at the facility.  High school diploma or general educational degree (GED); or six months to one year of related experience and/or training; strong customer service skills preferred, and maintenance background a plus. The ability to easily maneuver throughout the Arena, to lift and/or move up to 75 pounds, and to work at heights. Must be available for flexible scheduling.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, overnights, weekends and holidays?

2. (Yes/No) This is a very labor-intensive position. Can you lift and/or move an object up to 75 pounds?

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Sales, Service, & Marketing: Marketing
Culinary Marketing Manager- Full Time - Miami HEAT (Miami, FL)

Description of the Position: The Miami HEAT is seeking an experienced Culinary Marketing Manager to join our team and develop marketing strategies surrounding the various food and beverage options at AmericanAirlines Arena, including 601 - our newest waterfront restaurant and event space. This position is responsible for developing marketing plans to drive traffic to 601 on Miami HEAT games and Arena event days. The Culinary Marketing Manager will work closely with the Miami HEAT marketing team to execute marketing campaigns and communications via the various HEAT and arena digital audiences. The individual should have experience using data and analytics to drive F&B revenue. The position will also be responsible for outsourcing local culinary and mixology initiatives to further enrich the F&B experience at AmericanAirlines Arena. The Culinary Marketing Manager must be well versed in local and global cuisine trends.

Essential job functions include but are not limited to the following:

  • Develop marketing plans to drive traffic to 601 on Miami HEAT games and Arena event days.
  • Utilize data provided by our Business Intelligence department to identify and drive concession revenue opportunities.
  • Work closely with various departments within Miami HEAT marketing department and with Levy management to execute marketing campaigns. 
  • Develops and manages annual marketing event planner and calendar
  • Manage marketing budget.
  • ROI analysis for all F&B marketing initiatives.
  • Identifies innovations and trends within the local and global culinary landscape.
  • Communicate marketing plans and activities with operators.
  • Create and Implement annual marketing strategies as it pertains to arena F&B goals and deliverables to achieve financial and brand success; effective strategies to address the 5 P’s of marketing (product/packaging, Pipeline, Promotion, People and Price.
  • Support and assist with new revenue opportunities by collaborating and developing marketing strategies for our partners, including, but not limited to Levy, Hyde, and 601.
  • Develop F&B content for strategic placement on the Arena/HEAT digital & social platforms to create Brand awareness to assist with increasing revenue of all arena entities and outlets.
  • Provide content and strategy for Heat/Arena websites, App, and social media platforms.
  • Attend key operational meetings to ensure alignment with all necessary parties.
  • Perform other duties deemed necessary by management to support the organization.

Four-year Degree College or University.  A minimum of two years experience in Food and Beverage marketing and/or promotions.  Proficient in Microsoft Word and Excel.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please provide us with a link to your portfolio.

2. How did you hear about the position?

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Administration/General Management: Administrative/Executive Assistant
Executive Assistant, Legal - Miami HEAT (Miami, FL)

Overview of the Job: Provide secretarial and administrative support for the Executive VP and General Counsel.  Also provide support for special projects and assist Basketball Operations with administrative support as needed, including contract copies, distribution both internally and externally.  Duties include but are not limited to: Answer/route telephone calls, taking messages as necessary, perform call screening. Prioritize and distribute incoming and outgoing mail. Create, organize and maintain the department’s electronic and paper files and maintain accurate document filing. Take verbal dictations.  Draft, edit and finalize letters and correspondence. Prepare/edit presentations or documents utilizing Microsoft Office Products such as Excel 2016, Word 2016, and Power Point 2016. Use Adobe Acrobat Pro to scan, edit and prepare documents. Maintain calendars and schedule appointments using Outlook 2016. Maintain discretion for high level personal information while determining urgent situations. Assist Basketball Operations with administrative support as needed. Assist other administrative assistants and executives when needed. Maintain high level of confidentiality in all aspects of departmental activities. Coordinate conference calls, coordinate with daily calendar, make travel arrangements and expense reconciliation.  Review formatting and comparison reading of contracts. Research, review and process approved invoices for outside counsel, as well as track departmental spending against the appropriate budgets. Prepare reports, special projects and related activities, as needed. Project management-complete projects as directed. Provide administrative support to file applications with the appropriate governmental authorities and track approvals, releases and other relevant documents to ensure proper compliance with federal, state or local rules, licensing and/or permitting requirements, as applicable. Copy, label, help organize and transmit production documents. Facilitate record keeping for corporate books and annual filings. Interact with the NBA and the NBA Coaches Association related to administration matters as needed. Provide administrative support for County compliance initiatives and related issues.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Technical Services: Programmer
Full Stack .Net Developer - Miami HEAT (Miami, FL)

About Our Information Technology Team

We are a team of creative & collaborative thinkers whose reputation as innovators and industry experts is widely recognized. We are a highly motivated team of IT professionals who enjoy creating leading-edge business solutions for the Sports and Entertainment business. The Information Technology (IT) team's role is to enhance the organization's competitive edge by overseeing the integration of today's ever-changing technology into every aspect of the organization. This includes, but is not limited to, data networks, ticketing systems; retail and restaurant/food service point-of-sale systems and telecommunication system services for television and radio broadcasters, print media, photographers, promoters, ATM's, and cell phone communication sites.

Description

The Enterprise Application Development team is tasked with designing and implementing cutting-edge solutions to improve and enhance our enterprise software. Our enterprise software is surprisingly complex, difficult to get right, and at the same time a lot of fun to work on. We hire people who are considered “Programmer”, “Software Engineer” and “Software Architect” at other companies. Titles are not as important to us as the quality of the people we work with and the opportunity to be productive. This is an exciting and challenging job position for a hardworking and creative professional with lots of exposure to new technologies and the freedom to think out of the box.

Required Technical Skills

·         5+ years of development experience and comprehensive knowledge of tools/technologies including C#, ASP.NET, MS SQL, MVC, SPA, Java Script, CSS, HTML5, & front-end frameworks like JQuery, Angular, etc.

·         Thorough understanding of Object Oriented Programming principles

·         Experience developing and consuming APIs (REST, SOAP)

·         Familiarity with agile methodologies.

·         Experience with Enterprise Architecture Patterns

·         Experience with database design, development & administration experience using SQL Server 2008-2016

·         Experience with multiple development processes like DDD and TDD

Desired Technical Skills

Although the following skills are not required, they are a big plus.

·         Experience with MS CRM (plugins, workflows)

·         Experience with building applications for MS Azure

·         Experience with Cognitive Services and AI

Professional Skills

·         Outstanding analytical and interpersonal skills

·         Detailed and quality oriented

·         Can do attitude and collaborative orientation team player

·         Curiosity and internal motivation to constantly improve their own skills and how we develop software

·         Good communication skills (English)

Education & Experience

·         BS Computer Science/MIS/CIS or equivalent experience developing enterprise software.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Technical Services: Technical Support/Help Desk
I.T. Service Desk Coordinator Candidate - Miami HEAT (MIAMI, FL)

Description of the Position: This position is for an I.T. Service Desk coordinator role at The Miami Heat.  In this position, you will provide remote and onsite support directly to the end user, vendors and our customers. You will identify issues beyond your role and escalate service desk tickets to the appropriate resources if necessary.  You will primarily be responsible for troubleshooting desktop hardware, software and provide on-site support for basketball games and events.  Additional duties and responsibilities are listed below.  You will be working with a small team of Service Desk Coordinators under the management and supervision of the Service Desk manager.  This is a position that requires you to full availability to work nights, weekends and holidays provided there is a need for I.T. services.  This is an excellent opportunity to for any candidate seeking a long term stable opportunity to work in an exciting environment and become part of the Miami Heat family and culture.

Responsibilities Include but are not limited to:

  • Provide first level help desktop support to internal office end users
  • Reduce help desk incidents and the mean time of repairs by proactively repairing hardware as needed.
  • Prioritize severity of Service Desk calls and minimize user downtime
  • Provide level 1 Point of Sale support and maintenance for retail and food and beverage operations 
  •  Follow and contribute to documentation for procedural I.T. Service Desk tasks
  • Learn all arena game day and event systems
  • Provide some Ethernet cabling runs safely and neatly
  • Repair and maintain Laser printers
  • Organize, track and maintain stock for various hardware systems
  • Make hardware and software purchasing recommendations
  • Project manage various small to medium sized projects
  • Monitor, and remediate software updates for desktop applications
  • Respond to Virus, Malware and various security threats while implementing preventative measures to minimize risk
  • Provide internet connectivity services to 3rd party vendors, Event personnel and Basketball operations
  • Provide level 1 support of Ticketmaster hardware and software technology 
  • Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions
  • Track, document and maintain all Service Desk requests utilizing a ticket management system

 Requirements

  • Min. 2 years of hands-on I.T. business experience with the following areas
  • Microsoft Office\O365 Applications
  • Microsoft Windows 7\10
  • Repair and maintenance of network laser printers
  • Desktop\Phone\Tablet maintenance, repair and installation
  • Candidate must have a basic foundation and understanding of the following areas
  • Basic Microsoft Directory Services DHCP, Active Directory, DNS
  • Windows user rights and permissions
  • Network topology and LAN infrastructure
  • Candidate must have the ability to work well in a team environment, welcome constructive criticism and have a positive attitude towards end users

Special Note: Qualified Candidates will participate in an initial screening interview, written and hands-on test.  Candidate will be asked to come back for a second and final verbal interview if qualified. 
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Technical Services: Network Administration/Services
IT Infrastructure Administrator - Miami HEAT (Miami, FL)

Overview of the Job The Sr. Network Administrator is primarily responsible for the design, engineering and support of the IT infrastructure and related IT operations insuring overall systems availability, scalability, security, compliance and organizational integrity.

Key Skills & Qualifications

1.     Expert level of knowledge and experience with the following technologies

  • Microsoft Windows Server (all versions)
  • Microsoft Windows Desktop OS (all versions)
  • Microsoft Active Directory and its components
  • Microsoft based DNS
  • MS-SQL Server 2000-2012 with clustering, MS- Exchange, MS-Office, MS-IIS, MS-SharePoint
  • Microsoft CRM

2.    Strong knowledge and experience with networking and security

  • Firewalls / Routers /Switches
  • VPN / Site-to-site tunnels
  • TCP/IP
  • Cisco or Juniper, Junos IOS a plus

3.    Installation and Configuration of Virtual Platform

  • VMware/ESXi
  • Provisioning of Virtual Servers
  • Server and Disk Clustering
  • High Availability and failover
  • SANs
  • Microsoft Azure Cloud Services

4.    Best practices and methodologies, (any experience in this area is a plus but not necessary):

  • ITIL including Change Management, Incident Management, and Service Desk.
  • Knowledge of security audits, SSAE16soc2, Disaster Recovery planning, PII, PCI
  • IT Policies and Procedures maintenance and compliance

5.    Extensive knowledge of technologies enabling strong diagnostic skills and complex technical problem resolution.

MIS degree preferred and/or  experience commensurate with hands on field experience. Min. 10 years hands-on experience with LAN infrastructures; data switches; routers; firewalls; content inspection; NetApp; Checkpoint, LDAP, Linux, Microsoft Active Directory, MS-OS & MS Office applications. Ideal candidate is team oriented, self-motivated, willing to learn the Arena support requirements. Must have A+/LAN certifications and hands-on field experience; Juniper or Cisco certifications a plus.  Field experience with Active Directory LAN NetAPP Checkpoint w.MS-OS & MS Office apps. Ideal candidate is team oriented, self-motivated, willing to learn Arena support requirements. Must have A+/ LAN certification & field experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Sales, Service, & Marketing: Marketing
Motion Graphics Designer / Animator (Full-Time) - Miami HEAT (Miami, FL)

Description of the Job: The Motion Graphics Designer / Animator is a full time position within the Creative department. This individual is responsible for producing and creating different forms of motion graphics, animations and visual effects in support of various HEAT Group and AmericanAirlines Arena brands, retail spaces, properties, venues and live events.

1.      Produce and create different forms of animations, motion graphics and visual effects for various types of displays, video formats, digital signage systems, broadcast, web and social media platforms; including HEATv, Fox Sports, heat.com, aaarena.com MiamiMediaMesh, Ad Blaster, Ziris Canvas monitor walls, Projection walls, Way-finding, Fascia ribbons and other forms of LEDs.

2.      Conceptualize, design and transform ideas and scripts into clear, fluid, highly effective pieces of visual communications such as animated logos & titles, show opens, advertising, sports broadcasting packages, promos, etc.

3.      Produce and create motion graphics and animations that effectively promote upcoming events, and utilize all available technologies to greatly enhance the theme and production value of such events.

4.      Design and create graphic elements for use in support of other departments, including Basketball Operations, Broadcasting, Marketing, Web, Social, Retail and Ticket Sales.

5.      Assist in the Pre and Post-production for all related photo and video shoots.

6.      Assist in the creation, production, programming and scheduling of all HEAT Group's and AmericanAirlines Arena’s contractual commitments for internal & external advertising content.

Bachelor’s Degree (B.A.) or Industry Equivalent in Computer Graphics Motion Design and/or Animation. 3 to 5 years' experience creating professional level motion graphics, animations and/or visual effects. Must be proficient in Adobe After Effects, Premiere, Illustrator and Photoshop; strong general knowledge of Cinema 4D is a major plus.

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Sales, Service, & Marketing: Marketing
Motion Graphics Designer / Animator (Part-Time) - Miami HEAT (Miami, FL)

Description of the Job: The Motion Graphics Designer / Animator is a part time position within the Creative department. This individual is responsible for producing and creating different forms of motion graphics, animations and visual effects in support of various HEAT Group and AmericanAirlines Arena brands, retail spaces, properties, venues and live events.

1.      Produce and create different forms of animations, motion graphics and visual effects for various types of displays, video formats, digital signage systems, broadcast, web and social media platforms; including HEATv, Fox Sports, heat.com, aaarena.com MiamiMediaMesh, Ad Blaster, Ziris Canvas monitor walls, Projection walls, Way-finding, Fascia ribbons and other forms of LEDs.

2.      Conceptualize, design and transform ideas and scripts into clear, fluid, highly effective pieces of visual communications such as animated logos & titles, show opens, advertising, sports broadcasting packages, promos, etc.

3.      Produce and create motion graphics and animations that effectively promote upcoming events, and utilize all available technologies to greatly enhance the theme and production value of such events.

4.      Design and create graphic elements for use in support of other departments, including Basketball Operations, Broadcasting, Marketing, Web, Social, Retail and Ticket Sales.

5.      Assist in the Pre and Post-production for all related photo and video shoots.

6.      Assist in the creation, production, programming and scheduling of all HEAT Group's and AmericanAirlines Arena’s contractual commitments for internal & external advertising content.

Bachelor’s Degree (B.A.) or Industry Equivalent in Computer Graphics Motion Design and/or Animation. 3 to 5 years' experience creating professional level motion graphics, animations and/or visual effects. Must be proficient in Adobe After Effects, Premiere, Illustrator and Photoshop; strong general knowledge of Cinema 4D is a major plus.

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Facility Operations/Security: Security
Security Manager- Full Time - Miami HEAT (Miami, FL)

Description of the Position: Provide supervision for all security officers and overall security for the entire arena property. Develop, operate and manage the area's mass notification platform ISS/24-7. Responsible for inventory, maintenance and upgrades of arena's technology and equipment. This includes but not limited to CCTV, access control, 2- way radios and magnetometers. Review footage, report and document incidents that have occured on camera as appropriate. Ensure AmericanAirlines Arena is utilizing the most updated technology to help ensure a safe arena culture and envirnonment. Implement, maintain and enforce loss prevention measures in an effort to minimize or diminish losses due to theft, and investigate all security related matters to the greatest extent possible. Provide direction, support and leadership for the Security Department in order to maintain the arena and operate events in a first class manner from a security standpoint. Maintain, update and enforce departmental and Life Safety SOP's on an ongoing basis and ensure they are being followed organization wide through training and drills. Maintain communication and establish working relationships with local, state and federal law enforcement agencies including but not limited to Miami Police, Miami-Dade Police, FBI, and local Joint Terrorism Task Force, which will assist the department in both preventative & reactive measures. Serve as liason to police on all police related matter during events and non events when necessary, Implementing department projects and other duties as assigned.

Bachelor's degree with a major or minor in computer science, information technology or related field. Must have a minimum of 4 years' military law enforcement or security experience. Alternatively, an equivalent combination of education and experience. Public assembly, risk management & guest service background a plus. Ability to read and interpret security rules and regulations. Ability to write reports, process payrolls and invoices. Ability to give information and respond to questions from groups of managers, clients, patrons, and the public. Knowledge of Technology products for industry trends: experience and working knowledge of CCTV, access control systems, and radio communication systems. Proficient in Microsoft Office applications.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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Facility Operations/Security: Security
Security Officer (Overnight Shift) -Full Time - Miami HEAT (Miami, FL)

Description of the Position: Handle any disturbances or problems that arise during events or at the facility. If necessary, escort disruptive individuals to security office and/or off the premises. Writes incident reports and meet with security office and/or off the premises. Inspect alarms and fire extinguisher/sprinkler systems to ascertain they are set to operate. Inspect premises for signs if intrusion or tampering. Tour facility examining doors, windows and gates to ensure they are secured. Assist with crowd control inside and outside premises. Control unusual circumstances and events during fire, storm, riots and other emergencies. Answer alarms and investigates disturbances. Assist departments with any security related issues. Work extended and/or irregular hours including nights, weekends and holidays, as needed. Assist security division with special projects. A minimum of one year related experience and/or training. Demonstrates knowledge of Security issues related to major sports and entertainment venues and a class “D” license required. Bilingual in both English and Spanish a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No )Do you have an active Class D License?

2. (Yes/No) Do you have a minimum of 1 year security experience?

3. (Yes/No) Can you work an overnight shift?

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Player/Basketball Operations: Equipment Manager
Team Attendant- Seasonal- Temporary- Part-Time - Miami HEAT (Miami, FL)

Description of the Position: The Team Attendant’s main function is to assist the Head Equipment Manager in various tasks including, but not limited to, cleaning the locker room, mopping the basketball court, organizing the equipment room and washing and folding laundry. Responsibilities include mopping up sweat during games; rebounding pre-game/halftime; dispensing of water and towels; organization and maintenance of warmups during game; assist with laundry duties; washing/folding and putting away towels/uniforms; assist with cleanliness and organization of locker room; assist with bench setups/teardown. May be asked to help straighten equipment room; assist with player/coaches’ needs as directed by supervisor; stock refrigerators; assist Equipment Manager with any other duties assigned; assist visiting teams with moving and unloading equipment. Other duties assigned to you by staff of visiting team. Ideal candidate must be able to work nights, weekends and holidays on a flexible schedule. All team attendants are required to be at arena 3 1/2 hours prior to game time. Candidate must have great communication skills. Must be able to work well with others. Must be able to take direction. Must be able to multi-task. Must be organized. Must be able to lift up to 50 pounds (lbs.)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you available to work nights, weekends and holidays?

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Internships: Any Internship
Television Broadcast Intern (Fall/Spring) - Miami Heat - Miami HEAT (Miami, FL)

Description of the Internship-  The Miami Heat is offering an exciting opportunity to intern for one of the NBA's premiere television broadcast teams.  Candidates will be asked to assist in the preparation for over 75 NBA games televised on Fox Sports Sun.  Responsibilities include but are not limited to:   Gathering materials for Pre and Post-Game shows, recording games and logging highlights, labeling and organizing an extensive tape library, researching and requesting materials for opponents, archiving historical moments and serving as a runner.  Interns will also have the opportunity to cover practice, participate in Media Day, interview sessions, film shoots, and a variety of other activities involving team personnel.

Candidates are required to work up to 20 hours per week for this paid internship.  Participants must have strong computer skills, excellent written and verbal communication abilities and knowledge of basketball.  Familiarity with Avid editing software is preferred.    

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Representative- Full Time Temporary - Miami HEAT (Miami, FL)

Description of the Job: Ticket Sales representatives are responsible for selling season tickets, partial plans, Tickets holiday plans, and group tickets. Responsibilities include: Prospect new sales opportunities through the sale of season tickets, partial plans, holiday plans, and group tickets. Generate new sales through telemarketing 60 calls a day.  Generate new sales by setting at least 8 outside appointments a week. Generate new sales through the use of LinkedIn and Sales Navigator. Must be eager and willing to work with other team members on our staff.  Develop and maintain call logs on a daily, weekly, and monthly basis. Work with Ticket Sales Representative Manager to establish monthly and annual goals. Develop and implement tracking system for each account. Maintain Smartsell database for communicating with contacts, including mailing lists, fax numbers and e-mail. Disseminate all pertinent information to responsible parties within the HEAT Group and other partners.Work on special projects that multi-task across various departments. Build loyalty and develop strong relationships with new and current customers. Work extended and/or irregular hours including nights, weekends and holidays as needed. Attend NBA, and AmericanAirlines Arena events as scheduled. Assist other departments as necessary.

Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Excellent communications skills, professional selling skills and previous ticket sales experience is required. Bilingual in Spanish is preferred, but is not required.      

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

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