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Technical Services: Web Programming
.NET Developer / Programmer Analyst- Full Time - Miami HEAT (Miami, FL)

About Our Information Technology Team

We are a team of creative & collaborative thinkers whose reputation as innovators and industry experts is widely recognized. We are a highly motivated team of IT professionals who enjoy creating leading-edge business solutions for the Sports and Entertainment business. The Information Technology (IT) team's role is to enhance the organization's competitive edge by overseeing the integration of today's ever-changing technology into every aspect of the organization. This includes, but is not limited to, data networks, ticketing systems; retail and restaurant/food service point-of-sale systems and telecommunication system services for television and radio broadcasters, print media, photographers, promoters, ATM's, and cell phone communication sites.

Description

The Application Development team is tasked with designing and implementing cutting-edge solutions to improve and enhance our enterprise software. Our enterprise software is surprisingly complex, difficult to get right, and at the same time a lot of fun to work on. We hire people who are considered “Programmer”, “Software Engineer” and “Software Architect” at other companies. Titles are not as important to us as the quality of the people we work with and the opportunity to be productive. This is an exciting and challenging job position for a hardworking and creative professional with lots of exposure to new technologies and the freedom to think out of the box.

Required Technical Skills

·         Solid database design, development & administration experience using SQL Server 2008, 2012 or 2014

·         Thorough understanding of Object Oriented Programming principles

·         Experience developing with C# -(Windows and ASP.NET 3.5+ (Webforms and MVC)

·         Experience with Client/Server and SOA architectures

·         Experience with Web Services, WCF

·         Experience with HTML5, AJAX, JQuery & Javascript

Professional Skills

·         Outstanding analytical and interpersonal skills

·         Detailed and quality oriented

·         Can do attitude and collaborative orientation team player

·         Curiosity and internal motivation to constantly improve their own skills and how we develop software

·         Good communication skills (English)

Education & Experience

·         BS MIS/CIS with  2+ years of experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you an internal candidate?

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Sales, Service, & Marketing: Ticket Sales
Account Manager, Ticket Sales -Full-Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Responsible for selling Miami HEAT season tickets, group tickets, partial plans, and holiday plans through face to face meetings and outbound phone calls.  Build loyal ticket sales partnerships and maximize ticket sales revenue opportunities through our Priority Access Club members. Log daily call notes through our smartsell database. Work extended and/or irregular hours including nights, weekends, and holidays as needed. Work our sales table during Miami HEAT games and outside events. Responsible for reaching a monthly ticket sales revenue goal each month to stay on pace to exceed yearly2014-15 ticket sales revenue goal. Associate Degree from two-year college or technical school; or equivalent combination of education and experience. Six months to one year related experience and/or training.Excellent communications skills, professional selling skills and previous ticket sales experience is required.  Bilingual in Spanish is preferred, but is not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least two years of sales experience?

2. (Yes/No) Are you fluent in both English and Spanish?

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Internships: Any Internship
Arena and Event Marketing Internship-Spring 2014 - Miami HEAT (Miami, FL)

Brief Description of the Internship

Overview of the Internship: To assist and provide support to the Special Events and Booking/Marketing. Will assist with sales and marketing duties of the Arena to promote concerts, family shows, etc. Will assist department with research and development of target marketing programs and events. Will assist with media relations for concerts, shows and premium events on game days, as needed. Will maintain premium inventory for special events in the Arena. Will prepare VIP packages and aide managers with space capacity. Will assist with receiving shipments of retail merchandise, and insure that all inventory is present and accounted for. Will also assist other departments with Marketing, Ticket Sales, Media Relations, Fan Relations – to insure all needs are met for game nights and special events. Participate in other duties as assigned. Must possess excellent communication, interpersonal and customer service skills. Must be able to work independently and able to maneuver throughout the arena. Must be able to use Excel and PowerPoint. Must be proficient in Microsoft Applications and maintain confidentiality.Web administration skills a must. Spanish is a plus, but not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you currently enrolled in a college or university? (Yes or No)

2. Do you have any Sales Experience?

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Sales, Service, & Marketing: Ticket Operations
Box Office Representative – Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Overview of the Position

Overview of the Job: To sell tickets, distribute will call and service all of our guests at all HEAT games and Arena events with the highest degree of courtesy, professionalism, thoughtfulness, sincerity and enthusiasm. Provide exceptional customer service to all of our guests at all HEAT games and Arena events. Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows. Possess the ability to handle cash and make change during cash transactions. Accurately distribute will call tickets to our guests for all HEAT games and Arena events.  Must be able to reconcile all daily sales without any overage/shortage occurring. Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service and HEAT Season Ticket Services windows. Answer inbound phones with the highest level of courtesy and accurately answer all guests inquires. High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred. Ticketmaster and Archtics experience a PLUS.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No)Do you have six months to one year of cashier experience?

2. (Yes/No)Can you work on nights, weekends and holidays?

3. (Yes/No) Are you an internal candidate?

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Facility Operations/Security: Facility/Venue Management
HVAC Technician- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Under general direction, responsible for monitoring, repairing and maintaining the various types of heating, ventilation, air conditioning and refrigeration (HVACR) systems. Operate and repair the facility’s HVACR system to maintain the safe and efficient operation of the facility; Monitor operation of facility HVACR systems noting current status, identifying potential problems and taking corrective action where appropriate; Assist, perform, develop and implement preventative maintenance and other standard operating procedures on HVAC equipment; Record and log all work performed, complete work order slips and compile all required reports in a timely and complete manner through the building maintenance work order system; Interpret building blueprints and equipment schematics; Respond to visual and audible alarms from building automation and life safety systems; Operate equipment, such as, light trucks, pallet jacks, forklifts, scrubbing machines, or other light power driven equipment; Maintain an adequate inventory of spare parts and supplies, prepare requisition forms for purchases and pick up supplies and materials from vendors; Work extended and/or irregular hours including nights, weekends and holidays, as needed; Assists co-workers in the Engineering and Operations departments with projects. Inspect / Maintain Ice plant keep logs of all readings; Maintain / operate chilled water system; Supervise / Inspect all tenants HVACR System; Maintain all HVACR equipment including food, beverage pantries, concession stands and main kitchen;

Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; equivalent combination of education and experience. Must possess refrigerant, E.P.A., and Journeyman certificate(s). Demonstrate a through understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of HVAC needs anticipated at the facility. Ability to properly use all tools, equipment and methodology for operation and maintenance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you possess refrigerant, E.P.A., and Journeyman certificate(s)?

2. Where did you find out about the position?

3. (Yes/No) Are you currrently employed with The HEAT Group?

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Facility Operations/Security: Facility/Venue Management
Painter- Full-Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Applies coats of paint, varnish, stain, enamel, or lacquer to decorate and protect interior or exterior surface, trimmings, and fixtures of buildings and other structures by performing the following duties. Reads work orders or receives instructions from supervisor or others regarding painting; Smoothes surfaces and removes old paint from surfaces to prepare surfaces for painting; Fills nail holes, cracks, and joints with caulk, putty, plaster, or other filler; Selects premixed paints, or mixes required portions of pigment, oil, and thinning and drying substances to prepare paint that matches specified colors; Preform drywall installation and achieve level 5 skimming of walls; Removes fixtures such as pictures and electric switchovers from walls prior to painting; Spreads drop cloths over floors and room furnishings, and covers surfaces such as baseboards, doorframes, and windows with making tape and paper to protect surfaces during painting; Simulates wood grain, marble, brick, or tile effects; Applies paint with cloth, brush, sponge, or fingers to create special effects; Erects scaffolding or sets up ladders to perform tasks above ground level; Washes surfaces prior to painting with mildew remover; Assists co-workers in the Eng & Ops departments with projects. Respond to routing precautionary and emergency alarms from building automation and fire safety equipment.Work extended and/or irregular hours including nights, weekends and holidays, as needed;

High School diploma or GED and three (3) years related experience, or an equivalent combination of education and experience; Posses knowledge in methods, principles, and practices required for the operation, repair, and maintenance, and painting of the facility;

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have at least three years of professional painting experience?

2. (Yes/No) Are you an internal candidate?

3. Where did you learn about our posting?

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Facility Operations/Security: Event Guest Relations
Quality Assurance Surveyors - Part-Time/Event Staff - Miami HEAT (Miami, FL)

Overview of the job:

Serves as liaison between the American Airlines Arena guests and The HEAT Group to ensure that Five Star Service is provided as it relates to, but not limited to, ticketing, catering, housekeeping, finance and general arena operations.

Responsibilities:

  • Approach guests on the exterior of the arena property and on interior concourses to conduct brief interviews.
  • Ask questions in accordance with instructions to obtain various specified information, such as guests' perception of quality, value and customer service.
  • Ensure data integrity by truthfully and accurately recording guests' answers.
  • Identify and report problems in obtaining valid data.
  • Attend pre-shift and post-shift meetings with supervisor to receive assignment and/or discuss surveying goals and progress.
  • Serve as Arena Ambassadors, facilitating on the spot resolution where applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, weekends and holidays?

2. (Yes/No) Can you speak both English and Spanish fluently?

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Retail: Apparel
Retail Website Associate- Part Time - Miami HEAT (Miami, FL)

Brief description of the Position

Overview of the Job: Assist in the day to day retail operations. Responsible for updating and maintaining graphics on themiamiheatstore.com. Responsibilities include formatting photos, creating graphics and uploading and deployment of graphics. Candidate must be proficient in Adobe Photoshop and have working knowledge of HTML. Must have sound judgment and adhere to organization’s policies. Must be able to work in a fast paced, professional environment. The ideal candidate would be a self-starter with a creative mind and an understanding of B2C sales, particularly over the Internet.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you proficient in Adobe Photoshop?

2. Do you have working knowledge of HTML?

3. (Yes/No) Are you an internal candidate?

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Internships: Any Internship
Ticket Operations Intern - Miami HEAT (Miami, FL)

Brief Description of the Internship

Overview of the Job: Assist with the operation of tickets sales window and event set up. Assist with all aspects of sales processing to include group, season, partial plan and event sales. Assist with event creation. Participate in departmental meetings. Compile data for reports/trending as needed. Assist with the maintenance of the season ticket holder filing system. Handle Ticket Operations related projects as assigned. Assist with the daily operation of the ticket office.

Candidate must be enrolled in a college or university .Business, Communications, Finance, Hospitality Management, Sports Administration, Management or related business majors preferred. Excellent customer service skills; Strong written and verbal skills; listening skills; organizational skills; ability to work independently and meet deadlines.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you enrolled in a college/university?

2. (Yes/No) Are you an internal candidate?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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