Current available jobs that best match hornets:
» Account Executive, Group Sales - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Arena Operations Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Basketball Analytics Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Basketball Operations Administation Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Basketball Operations Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Basketball Operations Video Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Business Analytics & Database Marketing Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Client Services & Retention Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Communications Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Corporate Partnerships Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Corporate Social Responsibility Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Creative/ Graphic Design Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Digital Marketing Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Event Marketing Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Event Presentation Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Executive Offices Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Grassroots Marketing Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Group Sales Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Guest Services Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Human Resources Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 IT Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Interactive Media Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Marketing Video Production Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Payroll Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Premium & Season Ticket Sales Internship - Charlotte Hornets (Charlotte, NC)
» Fall 2014 Ticket Operations Internship - Charlotte Hornets (Charlotte, NC)
» Inside Sales Consultant - Charlotte Hornets (Charlotte, NC)
» Part Time Event Security Officer - Charlotte Hornets (Charlotte, NC)
» Part Time Event Services Representative - Charlotte Hornets (Charlotte, NC)
» Part Time Family Room Entrance Host - Charlotte Hornets (Charlotte, NC)
» Part Time Family Room Greeter - Charlotte Hornets (Charlotte, NC)
» Part Time Ticket Operations Representative - Charlotte Hornets (Charlotte, NC)
» Part-Time Team Store Sales - Charlotte Hornets (Charlotte, NC)
» Sr. Developer, CRM/IT Administrator - Charlotte Hornets (Charlotte, NC)
» Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)




Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Sales - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW

The Charlotte Hornets seek passionate, committed, energetic salespeople to sell group tickets for the Charlotte Hornets. This person must be highly motivated, detail-oriented and organized.  Flexibility and the ability to manage several projects at once are imperative. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Prospecting and qualifying for new group sales opportunities
  • Meeting or exceeding weekly and monthly sales goals in the areas of group ticket sales for the Charlotte Hornets
  • Maintain computerized records of all season and group customers regarding the teams database
  • Providing excellent customer service
  • Ability to sell season tickets, partial season and mini plans for the Charlotte Hornets
  • Building and fostering beneficial relationships with existing and new accounts
  • Handle all incoming sales calls from group sales prospects
  • Additional responsibilities as assigned by the department’s Vice President, Ticketing and/or Senior Manager, Group Sales.
  • Other duties as assigned by Manager

 

ReQUIRED SKILLS, EXPERIENCE, AND aBILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Ability to work as a team player
  • Ability to attend all home games (evenings and weekend hours and possibly holidays)
  • Proficient in basic software programs (Word, Power Point, Excel, etc)
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Ability to network throughout the business community and various organizations
  • At least one-year of successful professional sports team group sales experience
  • Ability to read and write
  • Ability to communicate clearly with both verbally and written material
  • Ability to work evenings and weekends as needed

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Arena Operations Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
Time Warner Cable Arena, home of the Charlotte Hornets, is looking for a college junior, senior or graduate student to serve as an intern for the Arena Operations & Events department. The position is unpaid and the student must receive academic credit. Hours vary – must be available for most arena events, throughout the semester that may occur on evenings and/or weekends, including Arena Events, Hornets and Checkers games.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist in daily operations of the Arena Operations & Events Department.
• Assist with administrative duties such as sustainability, maintaining supply orders, events calendars, building walk-throughs, etc.
• Assist with pre-event and event day operations associated with all Time Warner Cable Arena events.

Education and/or Experience
• Intern must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage individual projects
• Be a flexible and reliable team player, both within department and the company as a whole
• Have the ability to multi-task and thrive in a fast-paced, deadline driven environment
• Present and interact with all levels of the organization and outside contacts in a professional manner
• Dependability – consistently arrive to work on time, follow instructions, and respond to manager’s instructions.
• Ability to work extended hours including nights, weekends, holidays.
• Proficient Computer skills, including Microsoft Word, Excel, PowerPoint and Outlook
• Problem Solving using creativity and organizational skills
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Basketball Analytics Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Hornets will have both remote and in-office basketball analytics interns. The interns will code and perform statistical analysis to build basketball software tools, develop apps, and help us improve our basketball decision making process.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Build user-friendly software tools and apps for use by the basketball operations staff
• Work with large datasets
• Design and perform rigorous statistical analyses in support of basketball operations decision making; analyses may include prediction of future player performance, quantification of player contributions to team performance, and assessment of team/player matchups for use in game preparation
• Produce stats-based reports for the front office and coaching staff

RECOMMENDED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials relevant to this position.
• Strong coding skills
• App building skills
• Experience with statistical analysis (including on large data sets) and data visualization
• Bayesian analysis skills
• Artificial intelligence and machine learning skills
• Excellent attention to detail in checking and working with data
• Self-starter with an ability to handle multiple tasks and responsibilities, with willingness to work flexible hours
• Ability to maintain the highest level of confidentiality

Education and/or Experience
• Intern must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Basketball Operations Administation Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Charlotte Hornets seeks an energetic individual to support members of the Basketball Operations staff with daily team operations and logistics. This unpaid internship requires 20-40 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist with database management
• Assist with preparations for the NBA Draft and free agency
• Assist with various basketball operations projects as assigned

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Pursuing a degree in law (JD), business (MBA), sports management/sports administration, or the desire to pursue a career in the sports industry.
• Must possess strong organizational skills and attention to detail.
• Outgoing personality with good communication skills.
• Familiarity with Outlook, Microsoft Word and Excel.
• Ability to work on projects and maintain confidential information.
• Willingness to work long hours.
• Maintain professional image at all times.
• Knowledge of basketball preferred.

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Basketball Operations Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Charlotte Hornets seeks an energetic individual to support members of the Basketball Operations staff with daily team operations and logistics.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide administrative support to Hornets Basketball Operations staff.
• Assist with setting up facilities for Hornets for summer workouts.
• Participate as needed in drills during draft workouts.
• Work with the Hornets Equipment Manager to maintain the inventory and working condition of all Hornets equipment including, but not limited to uniforms and practice gear.
• Assist with daily laundry, if needed.
• Ability to lift at least 50lbs
• Maintain a neat and organized workspace
• Assist with database management
• Assist with various other basketball operations projects as assigned
• **Other duties as assigned by coaching staff or executive staff.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Pursuing a degree in sports management/sports administration/exercise science/physical education, or the desire to pursue a career in the sports industry.
• Must possess strong organizational skills and attention to detail.
• Outgoing personality with good communication skills.
• Familiarity with Outlook, Microsoft Word and Excel.
• Ability to work on projects and maintain confidential information.
• Willingness to work long hours.
• Maintain professional image at all times.
• Must have an interest in basketball, as well as familiarity with basketball terminology and advanced statistics. Prior basketball experience is not required, but is a plus.
• Strong computer and analytical skills. Computer programming ability is a plus.
• Strong organizational skills and attention to detail.
• Willingness to work non-traditional hours (nights, weekends, etc.)

Education and/or Experience
• Intern must receive college credit
• Enrollment in law school or other graduate program is preferred, but not required.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Basketball Operations Video Internship - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
This individual will work in the video room, help and aid coaches in specialty projects and stats needed during season, use Sportstec & Synergy to edit and log NBA/ College games, work on end of game situations, diagram plays, and help with practice and rebounding for players. The candidate will have to be in the office between 20-40 hours a week. This is an unpaid position and requires the individual to receive academic credit. The intern will also have to attend some Hornets basketball games. This person will work with the Video Department throughout the entire season.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist staff with video room responsibilities
• Assist with computer logging and editing game/practice film (NBA and College)
• Learn Diagramming software to help diagram plays when needed
• Record NBA, College, and European games
• Assist in filming team practices and scrimmages
• Be involved in tape exchange with other NBA organizations
• Help provide specialty DVDs for coaches and others when requested
• Assist with additional duties that may present themselves over the course of the season
• Be available to help with on-court practice/workouts…rebounding, passing, etc.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• The ideal candidate must have great communication skills, be professional and be able to multi-task.
• Applicant must be able to work on PC and Mac platforms.
• Knowledge of Microsoft Work and Excel are expected.
• Candidate must be a quick learner, enjoy a fast paced environment and be able to work a variety of hours.
• Any experience as an athletic player, manager, coach or working for a team, athletic department, or with a sporting event is beneficial.

Education and/or Experience
• Must receive college credit
• The candidate should be, but not limited to, a Junior, Senior or graduate level student.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Business Analytics & Database Marketing Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Business Analytics and Database Marketing Intern will be interning in our offices here in Charlotte, NC. The primary responsibility of this intern will be to assist the Business Intelligence department’s needs with database marketing, CRM, and business analytics.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Statistical research and examination
• Algorithm testing
• Creating analysis on business metrics
• Data cleansing and preparation
• Data entry

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Due to the high complexity of the work we will give this intern, this person must have advanced knowledge of Excel functions such as Pivot Tables, VLOOKUP, IF, etc. If you describe yourself as an “Excel Wizard, “ we would like to chat with you.
• The ideal candidate will be extremely detailed and organized.
• Candidates should be organized, professional, mature, self-starting and committed to the sports industry.

Education and/or Experience
• Must receive college credit
• Experience working on a database append/cleanup project for a company or organization is beneficial.
• Experience working on a statistical project and/or modeling for a sports team is beneficial.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Client Services & Retention Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
This is a non-paid internship and is requiring the individual to receive academic credit. The candidate should be, but not limited to, a Junior, Senior or graduate level student.
This internship requires a commitment to assist staff during Hornets games and be able to be in the office 20-40 hours a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for working at all Hornets home games, staffing the Hornets Arena Will Call, Guaranteed Giveaways table, Guest Service Windows, and/or Season Ticket Holder booth on the concourse as needs dictate
• Perform and review surveys of season ticket holders.
• Work with Game Operations and all other game staffs with the execution of improvements to the game day experience for all Premium Seat Holders.
• Proactively communicate in person via other communication methods with premium seat holders to gauge satisfaction levels, and to inform them of upcoming season ticket holder exclusive events.
• Assist with all season ticket holder events, including, but not limited to first year orientation and open practices.
• Interact with employees and customers to assist in the resolution of problems and concerns voiced by season ticket holders.
• Organize and distribute season ticket holder gifts, birthday cards, etc.
• Help to plan, organize and execute season ticket holder events.
• Assist with research and tracking efforts to determine Season Ticket Holders concerns and interest.
• Contribute to the common goals of the department and demonstrate a willingness to learn new skills
Perform other duties as assigned by the Manager of Premium Services, Director of Premium and Season Ticket Services and Vice President of Sales and Services.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Excellent computer skills (Word and Excel required).
• Excellent oral and written communication skills.
• Proven organizational and time management skills.
• Research and analysis skills and experience.
• Marketing experience preferred.
• Ability to handle and prioritize multiple assignments.
• Excellent interpersonal skills.
• The ability to work well with other departments.
• Excellent attention to detail
• Flexibility to work long and irregular hours.

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Communications Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
This is a non-paid internship and is requiring the individual to receive academic credit. The candidate should be, but not limiting to, a junior, senior or graduate level student.
This internship will require that the student is in the office approximately 30-40 hours a week and attend all Hornets basketball games.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Maintaining media lists
• Assisting with creating and distributing media credentials
• Assisting with research, writing and editing of media releases as necessary
• Distributing public relations material to staff and fans as requested
• Organizing and archiving media clippings
• Responding to media inquiries
• Miscellaneous job related duties as assigned.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• The ideal candidate should have excellent communication and writing skills.
• Previous experience in a college sports information office, school newspaper, internship with a sports team or campus athletic department is preferred.
• Candidate should have experience with sports writing, research, feature writing and transcription.
• The candidate should be proficient with Microsoft Word.
• Knowledge of basketball game statistics is also a plus.

Education and/or Experience
• Intern must receive college credit
• Pursuit of a Communications, Public Relations, Journalism, or Sports Management degree is preferred.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Corporate Partnerships Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
This is a non-paid internship and is requiring the individual to receive college credit. The intern will need to be in the office 20-40 hours a week.
Any previous relevant presentations, studies, essays or other examples which showcase writing abilities and creative thinking are recommended when interviewing for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Perform general administrative duties
• Research promotional items and campaigns relevant to industry
• Research, develop and help execute new and innovative products and promotional ideas
• Assist with special events and hospitality programs
• Assist with game day operations, client management, and general account activation.
• Prepare meeting agendas
• Manage inventory of merchandise and premium items
• Perform market/industry/prospects research
• Work directly with Game Operations, Public Relations, Ticketing, Grassroots, Finance, and Legal departments

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Organized, aggressive, professional, mature, self-starting and committed to the sports industry.
• Any experience working for a team, athletic department, or with a sporting event is beneficial.
• Strong communication skills are a necessity.
• Must have proven written, oral, and presentation skills.
• Proficient in Microsoft Office is needed.
• Proficiencies in photoshop and publisher are a plus.

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Corporate Social Responsibility Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
This is a non-paid internship and requires the individual to receive academic credit. All candidates will be expected to intern 31-40 hours a week and attend all Hornets home games. Candidates will be responsible for assisting with the ideation, planning and implementation of all Corporate Social Responsibility fundraising campaigns and events.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Coordinate Donation Xchange program of autographed items and merchandise-includes maintaining all databases and follow-through.
• Assist with Player Nation Ticket program - includes distribution of tickets on a per game basis.
• Help with planning, coordinating and implementing community initiatives, focusing on literacy and education, health and fitness, and wellness. Other CR events include Season of Giving, auctions, autograph sessions and mascot appearances. .
• Provide assistance with all Charlotte Hornets Foundation fundraisers, including game auctions, raffles, galas, and other special events.
• Ideation of CSR campaigns and events
• Creation of sales decks to present CRS campaigns and events to potential partners
• Assist with in-arena activities such as meet and greets, VIP game-day experiences, game-day auctions, check presentations, honorary ball boys, high 5 squad, bench warmers, spotlight and the Community Corner concourse activations.
• Manage and conduct inventory of CR storage areas, including autographed items and giveaway items.
• Any additional duties that may arise.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
To be successful in this position, an individual must be able to perform each essential duty satisfactorily.

Education and/or Experience
• Intern must receive college credit
Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
• Enthusiastic volunteer who currently gives back to their local community
• Thorough knowledge of all Microsoft Office tools
• Familiarity with CRM, Donation Xchange and Archtics a plus
• Prior event experience a plus
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Creative/ Graphic Design Internship - Charlotte Hornets (Charlotte, NC)

 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Digital Marketing Internship - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
The Intern will work directly with the Charlotte Hornets Digital Marketing Manager, to facilitate and maintain the Charlotte Hornets email marketing strategy. Nonpaid internship (working 20-40 hours per week).

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Conception and creation of internal and external email templates
• Proofread, edit, and update copy for internal and external emails
• Assist with managing and maintaining the Hornets opt-in database
• Assist with maintaining Hornets master email calendar
• Researching and compiling evolving trends and technology
• Assist with compiling email performance data and conducting analysis
• Maintain Hornets Came From Code (CFC) database on a weekly basis

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position.
• Open to learning additional aspects of marketing
• The ability to receive academic credit for the internship
• Ability to lift at least 30lbs to 50lbs (Equipment/Materials Handling)
• The ability to work long and flexible hours and necessary Hornets events
• Proficiency in MS Office products (Word, Excel, Power Point and Outlook)
• Strong computer skills
• Strong organization and time management skills
• An outgoing personality and a professional demeanor

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to attend company events

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Event Marketing Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Event Marketing Intern must be proficient in Microsoft Word, Excel and Outlook; have MAC experience; the ability to work nights & weekends (includes all non-Hornets events such as event marketing, concerts, family shows, conferences, etc). This unpaid internship requires 20-40 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Event Marketing Activations
• Research & Marketing Work orders
• Trade industry updates
• Project Manager for Event Industry Ads & Conference Promotions
• Grassroots Ideas & Execution
• Advertising & Promotion
• Social Media & Website Monitors
• Other duties as assigned by manager

Education and/or Experience
• Must receive college credit
• Suggested Major: Marketing/Business

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage individual projects
• Flexible and reliable team player, both within own department and the company as a whole
• The ability to thrive in a fast-paced, deadline driven environment
• Professional attire has the ability to interact with all levels of organization inside/out
• Dependability follows instructions and the ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays and attend work events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Event Presentation Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Charlotte Hornets seek an energetic individual to support members of the Event Presentation staff with daily team operations. This is a non-paid internship and is requiring the individual to receive college credit. The candidate will need to be in the office 30-40 hours a week plus games and events.


ESSENTIAL DUTIES AND RESPONSIBILITIES
• Organizing and assisting different events for Bobcats Sports & Entertainment
• Entertainment coordination, game day props, and set up
• Assist with live Game elements
• Picking up off site props, as needed
• Entertainment Teams as necessary
• General office duties
• Researching audio and movie clips through other pro teams
• Researching and planning for the upcoming season
• Working closely with the different departments within the organization and all other projects as assigned.
• ** Other duties as assigned by Marketing staff or Executive staff.


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Pursuing a degree in sports management/sports administration/exercise science/physical education, or the desire to pursue a career in the sports industry.
• Must possess strong organizational skills and attention to detail.
• Outgoing personality with good communication skills.
• Familiarity with Outlook, Microsoft Word and Excel.
• Ability to work on projects and maintain confidential information.
• Willingness to work long hours.
• Maintain professional image at all times.
• Knowledge of basketball preferred.

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Executive Offices Internship - Charlotte Hornets (Charlotte, NC)

• Must receive college credit
The Charlotte Hornets seek an energetic individual to support members of the Executive Offices staff with daily team operations and logistics. We are looking for an individual with the ability to handle multiple tasks and responsibilities, with willingness to work flexible hours. This individual is preferred, but not required, to be pursuing a degree in sports management, sports administration, or the desire to pursue a career in the sports industry. Academic credit must be obtained and the ability to work 20-40 hour per week to accept this position.

 

• Must receive college credit

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Knowledge of Microsoft Office: Word, Excel, Powerpoint, and Outlook
• Ability to multi-task
• Strong communication skills
• Confidentiality required
• Ability to work in a fast-paced environment
• Has a strong work ethic and commitment to succeeding
• Self-motived individual
• Open to learning new skills

Education and/or Experience
• Must receive college credit
• College junior recommended, but not required.
• This individual is preferred, but not required, to be pursuing a degree in sports management, sports administration, or the desire to pursue a career in the sports industry.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Grassroots Marketing Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The marketing department is responsible for all brand building efforts. This entails developing key fan insights and translating insights into breakthrough fan engagement efforts. These efforts may be through traditional media, new media, events, partnerships, etc. The marketing intern will gain valuable training from the members of the marketing team on how to most effectively build a brand and how to effectively research a specific business challenge, develop winning strategies to address the business challenge, and qualify the proposed solutions with Hornets Fans. Unpaid internship working 20-40 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist in the interdepartmental implementation of marketing strategies, promotions and campaigns
• Coordinate delivery of advertising collateral to media partners
• Understand and utilize web-based analytics tools for regular production and analysis of performance marketing program reports
• Aid in the development of reporting requirements to determine ROI and overall effectiveness of campaigns
• Assist with market plan development
• Assist in the management of databases and email campaigns
• Learn and utilize the techniques used for project management for creative (graphics) and brand initiatives (i.e. social, digital, mobile)
•Assist with Youth Basketball Camps (planning, execution, and assistance at camps.)
• **All other duties as assigned

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Passion for Marketing
• The ability to receive academic credit for the internship
• Ability to lift at least 30lbs to 50lbs
• The ability to work long and flexible hours during the work week and Hornets events
• Proficiency in MS Office products (Word, Excel, Power Point and Outlook)
• An outgoing personality and a professional demeanor

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Group Sales Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
This is a non-paid internship and is requiring the individual to receive academic credit. The candidate should be, but not limited to, a Junior, Senior or graduate level student.
The intern will need to be in the office approximately 30-40 hours a week and will need to attend Hornets home games.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist the group event coordinators with the servicing and sale of any group tickets, birthday party packages, programs and promotional ticket packages to a Hornets or Arena event.
• Assist with the planning and execution of group events
• Work closely with the Manager of Group Sales to produce group programs and timelines.
• Conduct research for the Group Event Coordinators on specific programs.
• Assist the group sales department on game days and weekends.
• Assist the group sales department with large mailings
• Perform administrative tasks on a daily basis.
• Sort complimentary vouchers to determine if leads can be generated.
• Assist with researching information for direct mail campaigns.
• Intern will be responsible for data entry and manipulation of sales leads in our internal database.
• Occasionally run off-site errands
• Assist the group sales department with Arena events/programs

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
Qualifications:
• Major: Sales/ Marketing/ Advertising/ Communications (preferably)
• Must receive academic credit
• Must be very motivated and professional
• Must be honest, timely and capable of working with the public.
• Strong work ethic able to work in team environment
• Proven written, oral, and presentation skills
• Must have experience with Microsoft Office
• Must be able to search Databases for inquires and build spreadsheets.
• Must be able to be a full time intern
• Must have reliable transportation

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Guest Services Internship - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
This is a non-paid internship and is requiring the individual to receive college credit. The intern will need to be in the office 30-40 hours a week. The Guest Services intern will play in integral role in event day operations and help oversee our staff of part time employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist with switchboard coverage
• Administrative support
• Assist with Time Warner Cable Arena Tours
• Inventory storage
• Learn and execute each event staff role
• Assist with creation and update of interdepartmental as well as interoffice documents
• Assist in vendor relations
• Assist in department daily duties
• Guest Services research project

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
Ideal candidates would be a team player, focused on customer service, able to multi-task and work in a fast paced environment, and able to stand for long periods of time.

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Human Resources Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Charlotte Hornets are looking for a motivated and hardworking student wanting to pursue a human resources career and open to learning the structure and responsibilities of an HR department within the sports and entertainment industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Assist with various programs:
o Internship program
o On-boarding & termination processes
o Training programs
o Workers compensations
o Benefits
• Organize employment materials
• Spreadsheet maintenance
• Communicate initiatives within organization and specific departments
• Assist in executing various compliance requirements
• General office duties
• All other projects as assigned

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• The ideal candidate must have great communication skills, be professional and be able to multi-task.
• Applicant must have proficient computer skills including Microsoft Word, Excel, PowerPoint and Outlook.
• Any experience working for a team, athletic department, or with a sporting event is beneficial.

Education and/or Experience
• Pursuit of a Human Resources preferred; Sports Management, Psychology, Sociology, or a related degree is required.
• Must receive college credit
• This is a non-paid internship.
• The candidate should be, but not limited to, a Junior, Senior or graduate level student.
• The candidate will need to be in the office 20-40 hours a week and need to attend most home games.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 IT Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
This is a non-paid internship and is requiring the individual to receive academic credit.
This intern will need to attend Hornets Basketball games and need to be in the office 20-40 hours a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Troubleshooting end user computer problems.
• Communicating problems and solutions both verbally and in writing to customers and management.
• Creating and following standard processes, plan effectively to complete tasks on schedule, and clearly document results.
• Providing end user support to an internal client base of 100+ users.
• Logging and tracking calls using problem management database, and maintains history records and related problem documentation.
• Internal end user support of all PC hardware and peripherals.
• Network related troubleshooting, maintenance, and monitoring is also essential
• Other duties as assigned by management
• Computer inventory management

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• The ideal candidate should be organized, aggressive, professional, mature, self-starting and committed to the sports industry.
• Any IT experience working for a team, athletic department, or with a sporting event is beneficial.
• Strong communication skills are a necessity.
• Must have proven written, oral, and presentation skills, knowledge of system design, development and implementation procedures, ability to troubleshoot and debug hardware and software applications, identify hardware deficiencies and report findings Must possess full understanding of PC architecture, PC support, Server support, Microsoft Windows 2000 Workstation and Server, Microsoft Active Directory, Windows XP, Office XP, and Anti-Virus tools.
• This candidate will need to be able to lift 50 lbs.

Education and/or Experience
• Pursuit of a Computer Science related degree is preferred.
• The candidate should be, but not limiting to, a junior, senior or graduate level student.
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Interactive Media Internship - Charlotte Hornets (Charlotte, NC)

UNPAID INTERNSHIP:

*MUST BE ENROLLED IN COLLEGE AND ABLE TO RECEIVE CREDIT*

Hornets Sports & Entertainment seeks a Interactive Media intern who will be assisting with:

A.) Help write unique content for bobcats.com from breaking news, features, previews and stories
B.) Interviewing players, coaches and members of the staff as necessary
C.) Copywriting and transcription of interviews, recaps and previews
D.) Shooting photos using digital camera and shooting video
E.) Special projects, as assigned by the Marketing Department.

The ideal candidate must have great communication skills, be professional and be able to multi-task. Applicant must be able to work on PC and Mac platforms. Creativity is a must. Candidate must be a quick learner, enjoy a fast paced environment and be able to work a variety of hours. Knowledge of HTML is a plus. Any experience working for a team, athletic department or with a sporting event is beneficial.

Pursuit of Journalism, Public Relations, Sports Communication or an English degree is preferred.

This is a non-paid internship and is requiring the individual to receive academic credit. The candidate should be, but not limited to, a Junior, Senior or graduate level student.

The candidate will have to be in the office between 20-40 hours a week. The intern will also have to attend some Hornets basketball games.


 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Marketing Video Production Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
Interns will learn to work cooperatively in a fast-paced and deadline driven environment, while enjoying the excitement of working within a professional sports organization. This is an unpaid internship requiring 20-40 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Execution of pre-production schedule including video & audio editing as well as graphic design.
• Assist in the day-to-day operations of the production team.
• Pre-production organizing and planning for off-site events and community relations based initiatives.
• Execution of production orientated tasks leading up to and on game days.
• Expected to work every home game.
• Aid in the post-production process of exporting and uploading videos to team’s website, authoring DVDs, etc.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Looking for a hard working, dedicated, organized, detail-oriented, and talented person to work within and grow with our team.
• Candidates must be creative, enthusiastic, and willing to learn on the fly while utilizing prior knowledge.
• Strong communications/media background is preferred.
• Must be willing to cooperate and work well with all other areas of the organization.
• Knowledge of video editing & graphic design on Mac OS required.
• Familiarity with the following programs & equipment is required:
- Final Cut Suite
- Adobe Creative Suite
- Microsoft Office
- DSLR Cameras
- Production equipment (Lighting, tripods, green screens, etc.)

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Payroll Internship - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
The Intern will facilitate and work directly with the Charlotte Hornets Payroll Manager. Nonpaid internship (working 20-40 hours per week).

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Organizing employment materials
• Spreadsheet maintenance
• Communicating with different departments within the company
• Learning about different employment processes
• Assisting with various programs:
o Internship program
o On-boarding and training programs
o Workers compensations
o Benefits
o Payroll
• Various compliance requirements
• General office duties
• **All other projects as assigned, both Payroll and Human Resources

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• The ideal candidate must have great communication skills, be professional and be able to multi-task.
• Applicant must have proficient computer skills including Microsoft Word, Excel, and Outlook.
• Any experience working for a team, athletic department, or with a sporting event is beneficial.

Education and/or Experience
• Pursuit of a Human Resources, Payroll, Finance, Sports Management, Psychology, Sociology, or a related degree is preferred.
• Must receive college credit
• This is a non-paid internship.
• The candidate should be, but not limited to, a Junior, Senior or graduate level student.
• The candidate will need to be in the office 20-40 hours a week and need to attend some home games.

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Premium & Season Ticket Sales Internship - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Charlotte Hornets are seeking excited, outgoing, and dedicated candidates to become an integral part of our ongoing ticket sales efforts. The sales intern will be a vital part of assisting the Bobcats sales team in all aspects of selling, fulfilling and executing sales initiatives. The position will gain hands-on experience in sales and marketing through implementing and planning. This is an unpaid position.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Perform basic office tasks including copying, filing, data entry, and faxing
• Assist sales staff on community outreach events and special Hornets events.
• Assist ticket sales department with day to day tasks and requests
• Help provide qualified leads
• Execute in creating and providing sales materials as needed
• Must be able to work 20-40 hours a week
• Must be open to learning as you will gain in-depth sales training
• Perform between 60-80 cold calls per day

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Should have an interest in all aspects of sales and customer service
• Highly motivated with strong written and verbal communication skills
• Maintain flexibility regarding hours and availability
• Must be multi-task oriented
• Ability to work in a diverse environment
• Personable, enthusiastic and energetic
• Knowledge of Microsoft Word and Excel
• Ability to research on internet easily and effectively
• Retrieve, analyze and provide assistance with data

Education and/or Experience
• Must receive college credit

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Internships: Any Internship
Fall 2014 Ticket Operations Internship - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
The Charlotte Hornets of the NBA are seeking 1-2 interns to assist with managing the day to day ticket operation functions along with managing the day-to-day ticket service functions both in the office and at ALL Hornets home games. The Ticket Operations Intern will process and fulfill ticket orders in the Ticketmaster ticketing system, assist with season ticket distribution, assist with customer service issues on game day at the box office, and assist the Ticket Operations Manager and sales staff with additional tasks as needed. This unpaid internship requires 25-35 hours per week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Attend ALL Hornets home games while providing box office support
• Maintenance of Hornets Season Ticket accounts and likely distribution of tickets for the Hornets 2014-15 season, which will also include printing and mailing group/ individual ticket packages
• Update customer accounts in ticketing system as required
• Assisting the ticket office on event days including Hornet games and/ or other arena events
• Provide support for special events run by other departments within the organization
• Standard office procedures including filing, labeling, and mailing
• Collaborate with all departments and creating procedures to ensure synergy with all internal departments
• Assist with processing all ticket sales orders
• Other general administrative duties as directed

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Strong organizational, interpersonal, and written and verbal communication skills
• Strong computer skills with a focus on Excel and other Microsoft Office products
• Demonstrated work ethic with an innate sense of urgency and tenacity
• Be detail oriented, a self-starter, and be able to work under pressure and multi-task
• Professional demeanor and appearance with high energy, positive attitude and be committed to teamwork
• Provide excellent customer service and adjust to rapidly changing business conditions
• Previous box office/ticketing/Tickets.com experience preferred but not required

Education and/or Experience
• Must receive college credit
• Suggested major- Sports/ Arena Management

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Sales, Service, & Marketing: Ticket Sales
Inside Sales Consultant - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW


Hornets Basketball, LLC is seeking a positive and passionate individual that is committed to becoming an industry sales leader. This individual will go through a 10-12 month, career growth oriented, sports sales development program. In depth training will focus on growing one’s professional skill sets as a full menu consultant. All Sales Consultants will be responsible for selling luxury suites, premium inventory, season tickets, mini plans and groups. Revenue will be generated via phone, email marketing, face to face presentations, in-arena tours and out-of-office appointments. Day to day leadership and mentoring will be provided by the Inside Sales Manager.


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the sale of new full season tickets and partial season ticket plans
• Expected to prospect and qualify all potential sales opportunities
• Maintain computerized records of all season ticket customers and prospects with our CRM system
• 100 outbound phone calls daily
• Provide excellent customer service
• Meet or exceed weekly and monthly sales goals
• Assist customer service efforts (mailing invoices, tickets, etc…)
• Assist with Select-A-Seat events
• Complete 3-5 face-to-face appointments per week (show seats, give arena tours)
• Game night duties as assigned (visit clients, works sales table, etc…)
• Attend weekly meetings and role-play sessions conducted by Inside Sales Manager
• Participate in sales driven arena events
• 10-12 month training program
• Other duties as assigned by Manager


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES


• Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
• Ability to work as a team player
• Excellent customer service skills
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task
• Ability to work extended hours including nights, weekends, holidays
• Ability to work in a fast-paced environment
• Strong computer skills – including all Microsoft Office software programs
• Ability to attend all home games
• Desire to be a sales industry leader
• Ability to present sales material to potential clients
 

*Please no phone calls to Front Office staff regarding this position. All applications will be reviewed through this posting. Thanks.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Facility Operations/Security: Security
Part Time Event Security Officer - Charlotte Hornets (Charlotte, NC)

The Hornets Event Staff is currently looking for qualified and responsible individuals for Hornets Sports & Entertainment events for the upcoming Charlotte Hornets season. Interested candidates may apply on-line. All candidates will be subject to a background and reference check.

 

Essential Job Functions: other duties may be assigned

  • Greet and direct all guests to their assigned seating/location

  • Effectively able to read and identify credentials and tickets, with the understanding of proper access to the appropriate area

  • Maintain open and smooth access routes in the voms and throughout the seating area

  • Identify and resolve issues in a timely manner

  • Respond to guests’ request for service and assistance

  • Monitor your assigned area

  • Enforce and uphold integrity of the facility and the event

  • Perform routine search procedures and entrances and exits and ensure that no prohibited items enter or leave Time Warner Cable Arena.

  • Ability to proactively identify and address offensive behavior.

  • Attend and participate in pre-event meetings

  • Receive and act on complaints from guests, clients and employees according to established policies and procedures

  • Enforce policies and procedures throughout the facility on a 24hr 7day a week basis

  • Follow all rules and regulations as outlined in the policies and the procedures manual

  • Aid in direction of orderly evacuation of building

  • Monitors and maintains access control

  • Other duties as assigned by Manager

 

Essential Guest Service Functions:

  • Guest service oriented

  • Respond to requests for service and assistance

  • Anticipates and respond to the guests’ needs in a timely manner

  • Treat all guest in a kind and courteous manner

  • Serve as the Arena’s ambassador for the Security Department

 

Skills and Qualifications:

  • Possess excellent communication skills, oral and written
  • Ability to handle multiple tasks simultaneously
  • Must be able to work independently
  • Guest services and Security experience preferably, however, not mandatory
  • Must be very flexible with the ability  to adapt to different situations

 

Requirements: Minimum

  • High school diploma/ or equivalent
  • The ability to maneuver throughout the building
  • The ability to stand and walk for extended periods
  • The ability to bend, and lift at least 50 pounds and push 70 pounds
  • The ability to work effectively at high altitudes
  • Strive to maintain a safe work environment for self and others
  • Available to work evenings, weekends and holidays
  • Must be able to pass background check
  • Must be willing to work all shifts and days Monday through Sunday
  • Possess excellent communication skills, oral and written
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to handle multiple tasks simultaneously
  • Must be able to work a minimum of 85% of Bobcats games and 75% of all other events
  • Must be able to work independently and use sound judgment

 

Adaptability:

  • Adapts to changes in the work environment
  • Ability to work in inclement weather conditions (within reason)
  • Must be physically capable of walking long distances

 

Communication Skills:

  • Asks key questions to obtain information
  • Speaks clearly, listens and gets clarification
  • Communicates changes effectively
  • Demonstrates accuracy and thoroughness
  • Writes clearly and informatively
  • Able to read and interpret written information

 

Professionalism:

  • Demonstrates neat and professional appearance at all times
  • Follows instructions, responds to management directions
  • Treats people with respect

 

Safety and Security

  • Observes safety and security procedures
  • Reports potentially unsafe conditions
  • Proactively enforces security policies for building

 

Work Ethic

  • Reports to work on time
  • Arrives at meetings and appointments on time
  • Uses time effectively

 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Facility Operations/Security: Event Guest Relations
Part Time Event Services Representative - Charlotte Hornets (Charlotte, NC)

The Hornets Event Staff are currently looking for qualified and responsible individuals for Hornets Sports & Entertainment events and the upcoming Charlotte Hornets season. Interested candidates may apply on-line. All candidates will be subject to a background and reference check.

 

 

 

UNIFORM ROOM ATTENDANT

  • Maintain accurate inventory of all uniforms and other items in the uniform room
  • Ensure uniforms are clean, damage free and presentable for the staff to wear
  • Document and track uniforms as they are assigned to staff
  • Ensure job codes are accurately posted to correspond with the actual event
  • Ability to consistently perform all daily functions as outlined on the “Daily Checklist” with a keen ability to multi-task
  • Ensure the employee’s break room and locker rooms are clean and stocked
  • Ensure that all resources for the staff, on an event day are prepared, and available for the staff
  • Possess great organization skills and a profound eye for detail
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to work independently, using proper judgment and initiative
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 

 

GUEST SERVICES

  • Work closely with the Guest Service Supervisor to fulfill guests’ requests for service
  • Take initiative to resolve guests’ issues in a timely and professional manner
  • Maintain full knowledge of all arena facilities (general sections, ADA sections, concessions, First Aid, ATM, as well as all radio channels)
  • Ability to adapt to an ever changing environment
  • Serve as a support for the event staff in resolving issues
  • Assist with seat relocation, ADA escort, and other miscellaneous tasks, as needed
  • Ensure that all incidents reports are completed in an accurate and timely manner

  

PREMIUM SERVICES

  • Conduct pre-event suite inspections for all premium locations        
  • Report irregular conditions (broken fixtures, lighting problems, seat complications, etc.)
  • Provide information, direction, and assistance to guests
  • Take initiative to resolve guest issues in a timely and professional manner
  • Maintain full knowledge of all arena facilities (general sections, ADA sections, concessions, First Aid, ATM, as well as all radio channels)
  • Assist with seat relocation, ADA escort, and other miscellaneous tasks, as needed
  • Ensure that all incidents reports are completed in an accurate and timely manner

 

 

ESSENTIAL SKILLS

  • Greet all guests with a smile
  • Guest service oriented
  • Must be able to work in confined spaces
  • Respond to requests for service and assistance
  • Must be flexible and adaptable
  • Anticipate and respond to the guests’ needs in a timely manner
  • Treat all guests in a kind and courteous manner
  • Serve as the Arena’s ambassador for the WOW program
  • Other tasks and duties, as assigned

 

OVERALL SKILLS AND QUALIFICATIONS

  • Must be available to work nights, weekends and holidays
  • Possess excellent communication skills, oral and written
  • Proficient with the internet, E-mail, and Microsoft Excel and Word
  • Ability to handle multiple tasks simultaneously
  • Must be able to work a minimum of 85% of Hornets games and 75% of all other events
  • Must be able to work independently
  • Must be able to lift up to 50 lbs or push up to 70 lbs unassisted
  • Must be able to walk, bend and stand for extended periods.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Facility Operations/Security: Event Guest Relations
Part Time Family Room Entrance Host - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
This position is responsible for greeting and checking for the proper credentials for access into the family room area. This person will stand at the podium outside the Family Room and assist guests with any requests. This individual must be familiar with guest names and faces as well as remembering specific information regarding their Family Room needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Must attend 40 home games
• Welcome and greet the guests and families
• Verify access for family room area
• Record attendance and report any issues or concerns
• Function as liaison between Basketball Operations department, families, guests and arena partners
• Work with Levy to ensure all food is fully stocked and properly displayed
• Assist with any giveaways during the game

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Ability to multi-task and work in a high stress situation
• Must be willing to perform light housekeeping duties
• Must be professional and maintain confidentiality
• Must be able to work all Hornets home games
• Must have excellent verbal communication and interpersonal skills
• Team player, positive and upbeat attitude
• Ability to work with little supervision and take initiative
• Ability to stand and stay focused and alert for extended periods of time

Education and/or Experience
• Degree from an accredited college or university preferred
• Customer Service experience recommended

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Facility Operations/Security: Event Guest Relations
Part Time Family Room Greeter - Charlotte Hornets (Charlotte, NC)

 POSITION OVERVIEW
This position is responsible for greeting the players’ families and guests and issuing the proper tickets and credentials. The Greeter serves as the first point of contact for the guests headed to the Family Room. This individual will be in charge of tickets and additional credentials and coordinate with the Box Office if necessary. The Greeter stays upstairs until the end of the first quarter and then will go down to the Family Room to assist with any guest needs. This individual must be familiar with guest names and faces as well as remembering specific information regarding their Family Room needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Must attend 40 home games
• Welcome guests and families
• Assist guests and family members with any ticketing issues that may occur
• Function as liaison between Basketball Operations department and families and guests
• Ensure only approved guests receive family room credentials

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily.
• Ability to multi-task and work in a high stress situation
• Must be able to work all Hornets home games
• Must have strong customer service experience and skills
• Team player, positive attitude
• Ability to work with little supervision

Education and/or Experience
• Degree from an accredited college or university preferred
• Customer Service experience recommended

Knowledge/Skills/Abilities
• Possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
• Able to maintain confidentiality and use discretion when privy to sensitive information
• Strong teamwork skills and the ability to manage their own individual projects
• Be a flexible and reliable team player, both within own department and the company as a whole
• Have the ability to thrive in a fast-paced, deadline driven environment
• Presents self in professional manner and has the ability to interact with all levels of organization and outside contacts.
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions.
• Ability to multi-task.
• Ability to work extended hours including nights, weekends, holidays.
• Ability to attend company events.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Sales, Service, & Marketing: Ticket Operations
Part Time Ticket Operations Representative - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW

Time Warner Cable Arena and the Charlotte Hornets have openings for part-time ticket sale representatives for the 2014-15 arena season. Interested candidates may apply on-line. All candidates will be subject to a background and reference check.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide exceptional customer service to all guests.
  • Use computer software to sell tickets and print tickets.
  • Distribute tickets to customers from Will Call.
  • Answer questions and provide available event information.

 

ReQUIRED SKILLS, EXPERIENCE, AND aBILITIES

The qualifications listed below represent the credentials necessary to perform the essential functions of this position.  To be successful in this position, an individual must be able to perform each essential duty satisfactorily. 

 

Education and/or Experience

  • Experience handling cash
  • Experience using computer software
  • Event staffing, ticket sales, or customer service experience preferred. 

 

Knowledge/Skills/Abilities

  • Attention to detail and ability to provide a high level of customer service to all guests.
  • Strong teamwork skills and the ability to work individually.
  • Consistently arrives to work on time, follows instructions, and responds to manager’s instructions.
  • Ability to work extended hours including nights, weekends, holidays.

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Retail: Retail Merchandising
Part-Time Team Store Sales - Charlotte Hornets (Charlotte, NC)

Part Time Sales Positions – Hornets Fan Shop

The Hornets Team Store currently has part-time sales positions available for the upcoming Charlotte Hornets season. Previous experience working in sales and/or retail is preferred. Responsibilities may include but are not limited to cashiering, customer service, merchandising and general store or kiosk upkeep.

Hornets Fan Shop employees are expected to work from 5:00pm-11:00pm for all home games. Please review our home game schedule at www.hornets.com before applying. Part-time Team Store employees may also have opportunities to work concerts and events at Time Warner Cable Arena.

Interested candidates may apply on-line. All candidates will be subject to a background and reference check.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Technical Services: Computer Information Systems
Sr. Developer, CRM/IT Administrator - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Sr. Developer, CRM/IT Administrator will be responsible for the implementation and maintenance of the company’s customer relationship management Microsoft CRM system.  The position’s main responsibilities will include, but are not limited to the following:  improve collaboration to develop improved operational efficiencies and create analytics.  The Sr. Developer, CRM/IT Administrator will focus on developing operational efficiencies in the company by using the advanced features of the system. Position will also support employees with usability issues and will field requests for system enhancements.  The Sr. Developer, CRM/IT Administrator will serve as functional and technical subject matter expert to participate in development, implementation, maintenance and support of Microsoft CRM environment.  Finally, position will assist IT department with additional IT requests needs outside of CRM environment as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide implementation support to end-users
• Design and configure the Microsoft Enterprise CRM Application
• Develop and prepare/provide documentation of business user requirements and processes related to CRM and customer information
• Define and implement appropriate CRM security to ensure appropriate end-user access
• Interfacing the CRM application with other enterprise applications as required
• Perform installation, upgrades and support of the server, workstations (Outlook Client), and e-mail integration
• Develop fully functional applications and modules using .NET technology to improve and enhance systems including Microsoft Dynamics CRM 2013 and Microsoft Office SharePoint Services.
• Knowledge of MSCRM data structures and functionality
• Comprehension of end-user system usage (e.g. screens, tables, business processes and procedures)
• Provide technical guidance in data analysis, data gathering and system design
• Oversee (or perform) changes to database fields, screens, and user administration
• Provide technical guidance regarding integration with other in-house systems and server support
• Develop queries and/or SQL Reporting Services (SRS) reports
• Import data on an as-needed basis
• Assist users with day-to-day questions, problems, and issues on corporate network
• Manage change control (i.e. receiving business requirement, report requirement, change or enhancement requests from Users)
• Document training, policy and procedures, and user manuals for CRM system
• Conduct end-user training on CRM system and develop enhancements
• Oversee changes to system fields, screens and picklists
• Perform data administration (data integrity, cleansing data for imports, etc.)
• Oversee Report generation, maintenance and testing
• Define and communicate project direction and scope with management
• Review requests from User Administrator (enhancement and/or fixes, data changes, functionality issues, etc.); analyzing for appropriateness; determining whether the requests are consistent with current business practice, business system rules or system design
• Assign, prioritize and schedule the tasks to appropriate resources
• Ensure that enhancements or fixes are properly tested, implemented, and appropriate training and/or communication is accomplished
• Will assist with enterprise software deployment and hardware/software support
• Ability to understand requests from non-technical coworkers, convert to an action plan independently execute
• Additional IT duties and responsibilities may be assigned as needed
• Other duties as assigned by manager


REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s Degree in Computer Science, Information Systems, or Engineering 
• Previous Microsoft CRM experience required
• MSCRM certification preferred but not required
• Minimum 2-5 years relevant experience.
• Experience in full cycle CRM installations or knowledge of CRM relating to sales, marketing and email marketing functionalities.
• Strong understanding of the relational nature of business applications.
• Experience with installing and configuring MS Dynamics CRM
• Experience with CRM - customization and configuration of CRM projects
• Experience with modifications: iFrame, JScript
• Strong knowledge of Web Services architecture, Web Service Management tools and experience in developing and consuming Web Services
• Strong knowledge of SQL, IIS, .NET, SRS - SQL Reporting Services
• Experience with Microsoft CRM.  Must know Transact SQL language, .NET 2.0 or 3.0, be comfortable working on SQL 2005, 2008, and 2012 servers. 
• Knowledge of Sharepoint  is a major plus but not required
• ETL processes, DTS and SQL Integration Services (SSIS) design experience a must.
• Knowledge of Object Oriented Programming, Dot Net, VB, ASP, T-SQL (Stored Procedures, Views, Triggers), C#, Windows Forms,  COM+, Windows Server Security, XML
• Knowledge of third party products and ETL’s such as Scribe
• Hands-on experience with Visual Studio 2005-2008, Web Services, XML, SQL Server 2005-2012, SSRS, ETL (Scribe), Microsoft Dynamics CRM, Microsoft Dynamics Great Plains, SharePoint 2013, CVS, Visual SourceSafe, IIS.
• Experience supporting both development and production environments
• Technical exposure to one or more of these software products as an IT support resource: Windows AD, Windows Server 2008-2013, SQL Server 2008/2012
• Ability to interact with customers to understand technical requirements. 
• Must have existing knowledge and experience troubleshooting and interpreting problems associated in the above areas; resolve problems using past experience in databases, basic Windows/scripting commands, and/or able to comprehend in order to escalate issues to other technical team members.

• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Interpersonal skills –listens to others, works well in a team environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Ability to maintain the highest level of confidentiality
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task between concurrent assignments, prioritizes effectively, and work in fast paced organization.
• Ability to work irregular hours including nights, weekends, and holidays.
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


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Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

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