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Player/Basketball Operations: Statistics
Basketball Operations Quantitative Analyst / Systems Developer - Charlotte Hornets (Charlotte, NC)

Position overview

The Charlotte Hornets are looking to hire Analysts and/or Software Developers to build and improve on existing technological solutions for the front office and coaching staff. The primary focus will be on creating mobile and web-based software solutions for use in player evaluation, salary cap analysis, and game strategy. As a part of the Basketball Operations Department, developers will work with the Analytics team in support of the General Manager, coaching staff, and scouting department. Experience in the sports industry is not required, but applicants must be passionate about basketball.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Develop tools that streamline the decision-making process for the front office and coaching staff
  • Advanced statistical modelling and analysis
  • Improve existing technological solutions and practices
  • Manipulate and analyze large data sets
  • Assist in database maintenance and data cleansing
  • Support basketball operations in day-to-day tasks

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)

  • Strong programming background
  • Database proficiency (SQL)
  • Experience working with large datasets
  • Familiarity with advanced statistical techniques
  • Significant experience with statistical software packages
  • Data visualization experience is a plus
  • Experience with algorithmic efficiency is a plus

 Education

  • Bachelor’s degree (advanced degree is a plus) in a technical field from an accredited college or university

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Administration/General Management: Human Resources Generalist
Coordinator of Human Resources - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Coordinator of Human Resources is responsible for the day-to-day administrative support and activities relating to the Human Resources department. The Coordinator of Human Resources, is responsible for providing a wide range of high-level, confidential administrative support to the Vice President, Human Resources.  Position must be able to interface well with all levels of the company and to represent the department and organization in a highly professional manner. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Performs complex and confidential administrative functions including but not limited to organizing confidential files, performing data entry, copying, faxing, and maintaining accurate records
• Processes all communications, including phone calls, email, correspondence, mail, memos, and faxes; responds independently when possible
• File management – including organization, filing documents, updating files as needed and in compliance with applicable laws
• Responding to and preparing department correspondence, including but not limited to faxes, mail, voice mails
• Manages and reconciles department’s budget as well as process department invoices
• Ordering department supplies
• Complete monthly corporate credit card reports
• Greeting visitors
• Manage department calendar, including scheduling meetings, interviews, monthly events; prepares agendas and materials for meetings
• Make appropriate travel arrangements for department, interview candidates
• Assisting with event planning as needed
• Assist with recruiting efforts including but not limited to responding to job inquiries, scheduling interviews, updating company job hotline and website, reference checks, part-time application events
• Prepare and distribute agendas and minutes from all department meetings
• Provides customer service to all internal and external contacts
• Preparing reports
• Assist with workers compensation management
• Provide HR support at arena events when necessary
• Assist with special projects/research as needed
• Communicate with high level executive management
• Ensures Vice President, Human Resources is aware of issues which may need immediate attention
• Other duties as assigned by manager

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelors Degree from an accredited college or university with major coursework in human resources, business administration, sports management or other related field
• 1-3 years business experience
• Presents self in professional manner and have ability to interact with all levels of organization and outside contacts
• Ability to maintain the highest level of confidentiality
• Interpersonal skills – listens to others, works well in a team environment
• Team-player
• Ability to work in fast-paced environment
• Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
• Strong organizational skills
• Planning and organizing, can prioritize work activities; uses time efficiently
• Detail Oriented
• Adaptability – adapts to change in the work environment, manages competing demands and is able to handle frequent changes
• Dependability – consistently at work on time, follows instructions, responds to manager’s instructions
• Ability to multi-task
• Excellent computer skills – including all Microsoft Office software programs
• Ability to work extended hours including nights, weekends, holidays
• Required to attend company events/games
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Sales, Service, & Marketing: Corporate Sponsorship Sales
Greensboro D-League Director of Sponsorship Sales - Charlotte Hornets (Greensboro, NC)

POSITION OVERVIEW

This position is responsible for generating corporate sales revenue by building relationships, setting meetings/appointments and identifying new business as well as maintaining new and existing partners.  This position will integrate tickets, signage and activations through corporate marketing, promotions, digital and social advertising, hospitality, media, community programs and any other marketing resources in development of these corporate marketing relationships.

Sales

  • Lead and fully execute key initiatives that support organization’s sales strategy
  • Conduct sales conversations with key decisions makers via inbound and outbound phone calls, in and out of office meetings/presentations, arena tours, and other effective means
  • Provide accurate sales information and prepare weekly revenue reports
  • Prospect and cultivate new sales leads through creative lead generation methods in addition to strategic and organized follow up with sales provided by the organization
  • Develop sales presentations for new business prospects, create PowerPoint proposals to include research of category and clear understanding of prospects business needs
  • Create and nurture relationships with clients and prospects through various means, including:  networking events, seat visits at games, etc.
  • Work to achieve and meet individual and team goals established at start of each fiscal year
  • Create and sell meaningful ideas/plans to generate high level, integrated corporate marketing solutions to marketing and C-level executives
  • Cultivate and maintain significant book of business annually
  • Assist in developing long-term renewal strategy for all partners
  • Track and manage business, utilizing systems to effectively manage current and prospective client date, ultimately resulting in increased sales

Service:

  • Leverage organization resources to drive retention strategies for customer renewals
  • Identify upsell opportunities for assigned corporate partner accounts
  • Facilitate all corporate partnership activation and fulfill sponsorship agreements by working closely with appropriate departments to ensure high level of execution and customer  service
  • Develop end of season recaps for all corporate partners
  • Evaluate partnership activation plans and provide recommendation to better develop the partnership
  • Effectively build and sustain strong partner relationships
  • Implement new strategies and methodologies based on research, data, success rates, and market trends to ensure 100% customer satisfaction

General:

  • Oversee assigned department projects
  • Plan and execute events, promotions, and VIP experiences
  • Attend all home games and special events to ensure fulfillment of partnership, as well as, entertaining current and prospective partners
  • Other duties as assigned

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES

  • Bachelor’s Degree required; major in Sports Management, Marketing, or other related field preferred3-5 years experience in sales related field; preferably with experience calling on C-suite 
  • Must be a confident communicator, including both written and verbal skills, and must be able to effectively present to all levels of the organization
  • Must be able to actively engage new business partners in setting appointment through phone calls, meetings, events, networking, etc.
  • Ability to effectively manage multiple projects with overlapping tasks
  • Ability to think strategically and translate concepts into actionable items
  • Proven ability to influence decision making
  • Courage to make tough decisions and deliver difficult messages with professionalism and poise
  • Relationships with regional brands; local marketplace knowledge with local contacts preferred
  • Proven ability to work as a team player
  • Ability to read, interpret and provide feedback on partnership agreements
  • Must possess strong verbal and written communication skills.  Ability to present point of view in varied business situations
  • Strong MS office skills including PowerPoint
  • Ability to work all home games and irregular hours (evenings, weekends, and holidays) as needed

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


Sales, Service, & Marketing: Ticket Sales
Manager of Inside Sales - Charlotte Hornets (Charlotte, NC)

POSITION OVERVIEW
The Manager of Inside Sales is responsible for developing a strategic sales process to sell ticket inventory at Time Warner Cable Arena. This position works closely with the Vice President of Ticket Sales to effectively position, promote, and sell in the marketplace. The position also oversees all Inside Sales Consultants activities, including providing training and development to enable consultants to achieve revenue goals. The role has a strong emphasize on recruiting, developing and maintaining a full staff in order to achieve the department’s goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develop procedures and programs for outbound season ticket sales efforts that include prospecting, lead generation, pipeline management, data capture and database management.
• Create and implement sales business plan, including team goals, strategies and key tactics to maximize new sales opportunities.
• Work with management team to improve efficiencies in selling, decision making, resource allocation, strategic messaging and product development.
• Utilize company’s CRM system to manage accounts, pipelines, productivity, and measurements.
• Hire, train, motivate and monitor inside sales team.
• Monitor, track and analyze current staff sales on a weekly basis and to maximize individuals sales productivity.
• Monitor all sales processes and results to ensure our ability to reach all sales goals within our inside sales department.
• Create sales scripts for sales team.
• Constant training regarding sales process.
• Create strong sales incentive programs throughout sales campaigns.
• Develop and maintain inside sales culture.
• Recruit inside sales consultants year round.
• Conduct bi-weekly 1 on 1 as well as weekly group meetings.
• Other duties as assigned by Manager.

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES
(To perform the job successfully, the candidate should demonstrate the following competencies to perform the essential functions of this job.)
• Bachelor’s degree from an accredited college or university
• Previous management experience
• Presents self in a professional manner and has the ability to interact with all levels of the organization and external contacts
• Interpersonal skills – ability to maintain confidentiality, listens to others, and willing to try new things
• Team Player
• Ability to work in a fast-paced environment
• Proficiency in all Microsoft Office Programs
• Demonstrated leadership skills
• Excellent communication skills including written and verbal; ability to express ideas clearly and concisely
• Strong organizational skills
• Adaptability and flexibility – adapts to changes in the work environment, manages competing demands and is able to handle frequent changes
• Dependability
• Ability to work irregular and long work hours
• Required to attend all home games
• Ticketmaster/Archtics ticketing systems experience a plus
 

Note: This position was originally posted on the Charlotte Hornets employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Charlotte Hornets employment site.


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