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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena well underway for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 2nd for the happiest places to work and 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest Premium Sales tools such as LinkedIn Sales Navigator and ToutApp, analytics-based lead scoring, rapid dialing connectivity, and industry leading CRM.  Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?

2. Why do you want to work for the Kings?

3. Why do you want to work in sales?

4. What professional qualities or professional experiences can you provide that is relevant to this position?

5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?

6. What are your career goals 5 years from today?

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Facility Operations/Security: Event Guest Relations
Director, Guest Experience - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Capsule Position Description:  The Director, Guest Experience will lead all aspects of the on-site Guest Experience of all guests.  He/she will oversee the implementation and delivery of all elements of the organizations Elevate customer service program.  He/she will manage all Event Service functional areas including Guest Service, Event Managers, Ticket Takers, Ushers, Elevator Operators, and Ambassadors by performing the following duties personally or through subordinate supervisors.

Key Responsibility Areas (KRA’s):

  • Lead the Elevate Steering Committees and all sub-committees.

  • Ownership, promotion and training of all elements of the Elevate program. 

  • Develop world class training plans with department heads to drive overall guest satisfaction and develop an evolving measurement tool/system.

  • Lead a robust service recognition platform for all Team Members.

  • Interface directly with external clients regarding all guest experience issues and feedback.

  • Work closely with the NBA to administer and report on the Elevate program, including metrics, success stories and planning.

  • Identify secret shop partner and work with them to develop shop criteria, frequency, planning and continuous improvement. 

  • Hire, lead, manage, and develop Event Service staff.

  • Determine staff hours and number of personnel required for events.

  • Prepare schedules for Team Members, and assigns them to specific areas for duty.

  • Investigate and resolve customer complaints in person, on the phone, and via mail.

  • Prepare, review, and monitor budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.

  • Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed.

  • Ensure that union contracts, state, and federal regulations are upheld and adhered to.

  • Advance and lead all Event Production and Coordination needs. 

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

  • Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

  • Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

  • Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.  Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them.  Open to changes and new innovations and works to ensure the success of such changes and innovations.  Eagerness to break new ground and pursue continuous improvement.

Qualifications

  • Bachelor’s Degree required or 3 – 4 years of related experience and/or training, or equivalent combination of education and experience.
  • Minimum 3 years of previous management experience – including but not limited to – interviewing, hiring, and training Team Members; planning, assigning, and directing work, appraising performance, rewarding and disciplining Team Members, addressing complaints and resolving problems.

  • Ability to develop and present training materials. 

  • Ability to write routine reports and correspondence. 

  • Ability to speak effectively before groups of customers or Team Members of organization.

  • Ability to deal with problems involving several concrete variables in standardized situations.

  • Possess knowledge of Microsoft Word, Excel, Access, Outlook, and payroll systems.

  • Ability to work nights/weekends/flexible schedule.

  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have developing and presenting customer service training programs?

2. How do you ensure that staff you are responsible for deliver the level of customer service that you expect of them?

3. What is the largest staff you have supervised?

4. What are the keys to effectively managing a large staff?

5. What are your salary expectations?

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Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Sales - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY:

Are you currently in the top 10% and looking for the next challenge? As a New Arena Account Manager you will have the unique chance to catapult your career in the sports industry with a once-in-a-career opportunity to sell into a new state of the art downtown arena. This role offers accelerated on-boarding & training and an in-depth, pre-scored book of leads designed for sports industry veterans and Fortune 500 sellers with a track record of success and a solid foundation in sales training. Successful Account Managers will have multiple options for advancement. The position focuses initially on selling season tickets and plans into the Kings current arena offering priority for the new building, while cultivating your book of business in preparation for the launch of the new campaign for the new downtown Sacramento Entertainment and Sports Complex within a year.

This is an opportunity to join a team thriving as the recent league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals and new sales products. The primary responsibility of the New Arena Account Manager, Ticket Sales is to sell new season ticket memberships, mini-plans and group tickets to new business and individual prospects. Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more. Account Managers will have access to invite prospects to VIP events & tours at the new multi-million dollar Experience Center at the site of the new arena construction. The ideal candidate will be confident, competitive, outgoing and detail-oriented with a track record of success, driven by self-generated sales leads, team-leading activity, and a desire for continual learning.

Key Responsibility Areas (KRA’s):

Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce CRM

Qualifications:
• Bachelor’s degree in Business, Sports Management, or related field
• Proven track record of top 10% results with two or more years of successful sales experience in a sports or Fortune 500 environment
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

                                

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your ability to overcome objections.

2. What has separated your success from your peers?

3. What are your salary requirements?

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Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Services - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:  The primary responsibilities of the New Arena Account Manager, Ticket Services are customer service and retention of full season ticket memberships, selling full season ticket memberships, partial ticket packages and/or groups for the Sacramento Kings.  The new downtown Sacramento Sports and Entertainment Center is opening next year, and candidates with experience relocating season ticket members from one arena to another will be highly regarded.

This is an amazing opportunity to take the next step in your sports sales and service career with a team committed to professional growth and career development.  Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more.  New Arena Account Managers will continue to perfect their sales and influencing skills with a focus on member retention, while also selling Season Tickets, Partial Plan Tickets and Group Ticket Packages.  The ideal candidate is customer service focused, driven, and passionate about a career in professional sports ticket sales and service.

Qualified candidates will possess a strong work ethic and the determination to succeed in a highly competitive, fast paced, and rewarding work environment with high earning potential.  Continual training and skill development will be provided. 

Key Responsibility Areas:

  • Develop, enhance and maintain relationships with season ticket members via phone, e-mail and face to face appointments with an emphasis on member engagement.

  • Provide excellent customer service to ensure repeat business.

  • Maintain accurate customer profile information and payments using Archtics and Salesforce.com.

  • Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and sound decisions based on available facts.

  • Enthusiastically answer routine calls such as game night questions, customer profile changes and account balances. 

  • Coordinate annual projects related to seat relocation, renewals and playoffs.

  • Generate referrals from existing members, contact past customers and cold-call new sales leads to drive sales.

  • Work game nights and on and offsite event nights to engage with members and support ticket sales initiatives.

  • Recognize and relentlessly pursue sales opportunities.

  • Create opportunities for new business with existing customers.

  • Meet all individual performance and development goals within specified timeframes.

  • Maintain attendance and punctuality.

  • Perform other duties as assigned.

  • Actively participate in sales skills training and development opportunities.

Qualifications:

  • Bachelor’s degree in Business, Sports Management, or related field.

  • Self-starter with a positive attitude; committed to teamwork.

  • Excellent communication skills; customer service-oriented.

  • Outstanding problem-solving skills & ability to multi-task.

  • High level of confidence, enthusiasm, and personal accountability.

  • Solid prioritization and organizational skills.

  • Two or more years of successful sales and/or service experience, preferably in sports, hospitality or entertainment group sales.

  • Experience with Archtics, Salesforce.com, and Excel preferred.

  • Ability to work nights/weekends/flexible schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you applying for this position?

2. What experience do you have with season ticket member seat relocation?

3. What professional qualities or professional experiences can you provide that is relevant to this position?

4. What are your career goals 5 years from today?

5. What are your salary requirements?

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Sales, Service, & Marketing: Sponsorship Services/Activation
Partner Business Manager - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY: The Partner Business Manager (PBM) delivers unique value to the Sacramento Kings corporate partners through the business management and implementation of all contractual assets. Primary focus is to clearly demonstrate return on partner business objectives in order to ensure maximum partnership retention and renewal rate. PBM must be able to up-sell and renew current partner base.

Key Responsibility Areas (KRA’s):

  • Understand and implement all of the Sacramento Kings’ corporate partners’ contractual elements as relevant to assigned accounts.

  • Ability to provide added value to the partnership through researching and identifying new business opportunities and activations which achieve partner objectives and return on investment/objective annually.

  • Supervise all aspects of project management on assigned accounts to include: Contract Asset Implementation, Broadcast - Radio and Television, Signage, Publications, Activations, Hospitality, Budget Management, Business Development, Relationship Enhancement

  • Responsible for the creation, accuracy, presentation and delivery of all business collateral to include: Renewal Presentations & Sales Worksheets, Seasonal Business Plan and Implementation Guide, Mid-Season Reviews, Annual Reports, and Ancillary Partner Communication.

  • Ability to manage and prioritize each brand (Kings and Sleep Train Arena) and its associated assets as it relates to the Partner Business Manager’s portfolio of assigned accounts.  

  • Various other duties and projects as assigned.

  • Ability to Up-Sell and Renew current client base.

Education and/or Experience                    

  • Bachelor's degree (B. A.) from a four-year college or university; and a minimum of three years related experience.

  • Minimum of three years in a marketing position with a consumer brand, agency or media property.

  • Previous sales experience a must.

  • Must be able to develop and maintain corporate relationships, with senior level managers/clients.

  • Must have in-depth working knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Must be highly organized with ability to multi-task.

  • Must have strong interpersonal communication skills.

  • Retail sales promotion or marketing experience required.

  • Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?

2. Please tell me your experience managing corporate partner accounts?

3. Please tell me your sales experience.

4. What are your salary requirements?

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Sales, Service, & Marketing: Premium/Suite Sales
Premium Sales Manager - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY: Responsible for generating new business revenue through premium sales efforts. Position will also be responsible for new business developed through season tickets, partial plans, and suites/loft plans via phone, networking events and face to face presentation. Responsibilities also include providing exceptional service to premium and luxury customers.

Key Responsibility Areas (KRA’s):

  • Identify and sell available premium inventory ticket products in Kings New Arena.

  • Meet all daily and weekly goals as it relates to activity levels (calls, appointments, prospecting, etc).

  • Meet and exceed all weekly, monthly and annual goals related to new business and retention.

  • Generate qualified leads via outbound phone calls, face-to-face meetings, in-game entertainment and networking.

  • Assist with development of Premium sales plan.

  • Develop and maintain updated, concise weekly sales reports for all Premium Products.

  • Involvement in game day activities, promotions and sales for all events.

  • Facilitate special projects as assigned.

  • Additional related duties as assigned.

Qualifications and Requirements:                   

  • Bachelor's degree (B. A.) from a four-year college or university; and a minimum of three years related experience.

  • Previous sales experience a must.

  • Must be able to develop and maintain corporate relationships, with senior level managers/clients.

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • Must be highly organized with ability to multi-task.

  • Must have strong interpersonal communication skills.

  • Capable of working extended hours such as overtime, nights, weekends, and holidays as necessary.

  • Minimum of (3) years sales experience in sports or entertainment industry preferred.

  • Strong customer service and interpersonal skills.

  • Must be proficient in Archtics, MS Word, Excel, PowerPoint and Outlook.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?

2. Please tell me your Ticket Sales Experience. How many years?

3. Please tell me your experience selling high-end premium inventory? How many years?

4. What are your salary requirements?

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Communications: Event Promotions
Senior Director, Entertainment - Sacramento Kings (Sacramento, CA)

Capsule Position Description
This position is responsible for all Sacramento Kings Entertainment, games and fan interaction inside and outside the arena. Must be able to create first-class entertainment features to ensure partner fulfillment and fan enjoyment. The incumbent should be a highly motivated and creative self-starter with an unparalleled work ethic and the desire to be the best.

Key Responsibility Areas (KRA’s):

1. Responsible for all aspects of “Game Day” presentation and fan interaction inside and outside the arena.
2. Creates first-class entertainment features to ensure Kings fulfillment and fan enjoyment.
3. Devise new and creative in-game and in-arena entertainment, including on-court promotions, video pieces, fan interactive elements, mascot skits, etc.
4. Deliver projects within or below established budgets
5. Utilizes the newest technologies to create entertainment features that become best in class.
6. Integrate outside talent and props, arena technology, and Company assets such as the Sacramento Kings Dance Team and mascot into a cohesive well choreographed entertainment package.
7. Participates in the logistics of non-game related events i.e., season ticket holder nights, fan festivals, Community Impact events etc.;
8. Scripts event logs, graphics, message boards, in-arena and promotional scripts;
9. Provides guidance to the Game Presentation Manager for the coordination of auditions and supervises live entertainment programs (anthem singer, entertainers);
10. Develops and manage the department’s business plan and budget;
11. Hire and supervise full-time staff and departmental interns and manage their workflow.
12. Work in conjunction with the Broadcast Department, Broadcast Technology & Service to provide the game day fan experience.
13. Manage relationships with vendors and suppliers including talent agencies, sound and video suppliers, prop suppliers and manufacturers, etc.
14. Assist with shaping the design and set-up of new Entertainment and Sports Center as it relates to fan experience and entertainment elements.
15. Manage game day event staff including PA Announcer, Dance Team, Mascot, Sound Engineer, DJ, Interactive Team, Emcees, Performance Teams, Game Night Staff etc.
16. Concept and develop promotional calendar including special events, theme nights and giveaways in conjunction with marketing, ticket sales, corporate partnerships and community impact.
17. Work in conjunction with corporate partnerships to develop creative in-game and destination area entertainment to satisfy partner and organization goals.
18. Interact with all departments to contribute to the development and implementation of marketing and sales campaigns through in arena promotion.
19. Oversee Kings Dancers and Mascot program.
20. Oversee game day event script and rundown. Conduct production meetings.
21. Recruit, manage, supervise, motivate and provide leadership to direct reports through performance management, training, coaching and development.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Service Orientation – Committed to providing world-class service to internal and external customers. Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers. Acts with customers in mind and establishes effective relations with customers and co-workers. Works collaboratively with others to accomplish objectives. Generates solutions which generally benefit all involved parties. Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.
  • Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution. Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion. Demonstrates the value of innovation through creative problem-solving and innovative thinking. Understands and demonstrates commitment to the principle that WOW! is the Only Standard.
  • Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing. Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department. Demonstrates the technical and analytical expertise needed to excel in the job. Exhibits strong decision making skills.
  • Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them. Open to changes and new innovations and works to ensure the success of such changes and innovations. Eagerness to break new ground and pursue continuous improvement.


Technical Expertise:

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

• Proven ability to manage live show production under pressure; preference for sports entertainment production.
• Proven ability to innovate and lead team in the development of premier entertainment.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to establish credibility and be decisive but be able to recognize and support the organization’s preferences and priorities.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others for whom you have no direct supervisory authority.
• New building or venue experience preferred.
• New Media and Digital experience preferred.
• Participative collaborative style advocating team concepts and integration of activity across all departments.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.
• Must be technically proficient with MS Office (Word, Excel, PowerPoint and Access);
• Must possess a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives;
• Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

Education and/or Experience
• Bachelor’s Degree required in a related field;
• 3 – 5 years of hands-on experience required or equivalent experience accepted; strong preference for experience in the sports industry, preferably basketball

Certificates, Licenses, Registrations
Must possess a valid State Driver's License.

Other Qualifications
Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to excessive noise (crowd/music), and/or excessive dust, gas, or fumes (motocross, monster trucks, etc.). The noise level in the work environment is usually moderate. During events, the noise level may be high, requiring the use of hearing protection.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have working in “Game Day” presentation and fan interaction in professional or collegiate sports?

2. How many people have you managed and for how long? What is your management philosophy and style for managing a large staff from a variety of specialties (Dance Team, Mascots, Game Night Staff, Entertainers, PA announcer, Performance Team, Interactive Team, Sound Engineer, Vendors, etc.)?

3. Please tell me about your best game day experience that you’ve created and implemented.

4. What has your experience been with contributing to the marketing of events and promotions for the team and game days?

5. What experience do you have with basketball in-game entertainment?

6. What are your salary expectations?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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