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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Sacramento Kings (Sacramento, CA)

The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena well underway for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 2nd for the happiest places to work and 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Job Summary: The Account Executive position is an incredible opportunity to start a sales career in the sports industry with an organization committed to professional growth and career development.  Account Executives will receive 2 weeks of the industry’s best sales training and on-boarding program to help prepare them for success.

Account Executives experience every aspect of the ticket sales operation in addition to a 360 degree view of the organization, while developing the skill set needed to succeed in the sports industry through recurring sales and product training. Account Executives may be placed into a fast-track mentor team with a focus on Season Tickets, Group Tickets or Season Ticket Services. This is an opportunity to join a team thriving as the league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals leading into a new arena.

The primary responsibility of the Account Executive, Ticket Sales is to build relationships with potential prospects to sell new season ticket memberships, mini-plans and group tickets. Success in this position is enhanced through the latest Premium Sales tools such as LinkedIn Sales Navigator and ToutApp, analytics-based lead scoring, rapid dialing connectivity, and industry leading CRM.  Account Executives will have the opportunity to utilize the new multi-million dollar downtown Experience Center when hosting prospects at VIP events and Tours.

The ideal candidate is driven, focused, and passionate about starting a sales career in the sports industry, possesses a strong work ethic, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment.

Key Responsibility Areas:
• Successfully completing the Account Executive training program and attending on-going training
• Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Obtaining leads and answering questions
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games (43 events) in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce

Qualifications:
• 4-year college degree in Business, Sports Management, or related field preferred
• Previous sports and/or telemarketing or outside sales experience is preferred
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is earliest date you would be available to start?

2. Why do you want to work for the Kings?

3. Why do you want to work in sales?

4. What professional qualities or professional experiences can you provide that is relevant to this position?

5. Rate the following three characteristics (Confidence, Competitiveness and Team Player) in order 1-3 and tell us why?

6. What are your career goals 5 years from today?

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Facility Operations/Security: Event Guest Relations
Director, Guest Experience - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Capsule Position Description:  The Director, Guest Experience will lead all aspects of the on-site Guest Experience of all guests.  He/she will oversee the implementation and delivery of all elements of the organizations Elevate customer service program.  He/she will manage all Event Service functional areas including Guest Service, Event Managers, Ticket Takers, Ushers, Elevator Operators, and Ambassadors by performing the following duties personally or through subordinate supervisors.

Key Responsibility Areas (KRA’s):

  • Lead the Elevate Steering Committees and all sub-committees.

  • Ownership, promotion and training of all elements of the Elevate program. 

  • Develop world class training plans with department heads to drive overall guest satisfaction and develop an evolving measurement tool/system.

  • Lead a robust service recognition platform for all Team Members.

  • Interface directly with external clients regarding all guest experience issues and feedback.

  • Work closely with the NBA to administer and report on the Elevate program, including metrics, success stories and planning.

  • Identify secret shop partner and work with them to develop shop criteria, frequency, planning and continuous improvement. 

  • Hire, lead, manage, and develop Event Service staff.

  • Determine staff hours and number of personnel required for events.

  • Prepare schedules for Team Members, and assigns them to specific areas for duty.

  • Investigate and resolve customer complaints in person, on the phone, and via mail.

  • Prepare, review, and monitor budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.

  • Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed.

  • Ensure that union contracts, state, and federal regulations are upheld and adhered to.

  • Advance and lead all Event Production and Coordination needs. 

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Service Orientation – Committed to providing world-class service to internal and external customers.  Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers.  Acts with customers in mind and establishes effective relations with customers and co-workers.  Works collaboratively with others to accomplish objectives.  Generates solutions which generally benefit all involved parties.  Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.

  • Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution.  Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion.  Demonstrates the value of innovation through creative problem-solving and innovative thinking.  Understands and demonstrates commitment to the principle that WOW! is the Only Standard.

  • Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing.  Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department.  Demonstrates the technical and analytical expertise needed to excel in the job.  Exhibits strong decision making skills.

  • Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.  Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them.  Open to changes and new innovations and works to ensure the success of such changes and innovations.  Eagerness to break new ground and pursue continuous improvement.

Qualifications

  • Bachelor’s Degree required or 3 – 4 years of related experience and/or training, or equivalent combination of education and experience.
  • Minimum 3 years of previous management experience – including but not limited to – interviewing, hiring, and training Team Members; planning, assigning, and directing work, appraising performance, rewarding and disciplining Team Members, addressing complaints and resolving problems.

  • Ability to develop and present training materials. 

  • Ability to write routine reports and correspondence. 

  • Ability to speak effectively before groups of customers or Team Members of organization.

  • Ability to deal with problems involving several concrete variables in standardized situations.

  • Possess knowledge of Microsoft Word, Excel, Access, Outlook, and payroll systems.

  • Ability to work nights/weekends/flexible schedule.

  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What experience do you have developing and presenting customer service training programs?

2. How do you ensure that staff you are responsible for deliver the level of customer service that you expect of them?

3. What is the largest staff you have supervised?

4. What are the keys to effectively managing a large staff?

5. What are your salary expectations?

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Facility Operations/Security: Facility/Venue Management
Event Manager - Sacramento Kings (Sacramento, CA)

Summary:  The Event Manager will be responsible for all aspects of event management and facility operations as related to event execution.

 Key Responsibility Areas (KRAS):

  • Meeting with clients, promoter representatives, and facility department heads to coordinate event logistics for all arena events.

  • Creating event communication materials, including facility set-up materials, sold maps, event estimates, floor diagrams, dressing room layouts, etc.

  • Creating and explaining event estimates and creating and defending event settlement.

  • Reviewing, interpreting and executing event contracts

  • Assisting client through event contracts maximizing efficiency for both the Arena and its client

  • On-site facility representative for pre-rigs, load-ins, events, and load-outs

  • Coordinating with all internal departments including, BOH Operations, Box Office, Catering, Concessions, Finance, FOH Operations, Marketing, Merchandise, Parking, and Security to ensure smooth event operation.

  • Maintaining communication of deadlines to clients as it pertains to contractual obligations, insurance, pyro permits, etc.

  • Assisting Box Office with creating and maintaining event-ticketing manifests.

  • Coordinating I.A.T.S.E. stagehand calls

  • Coordinating any necessary rental items delivery, operation and return associated with client requests

  • Creating, monitoring, and maintaining event template using TMSS event management software.

  • Assisting in Operations projects when needed

  • Serving as operations liaison for assigned Kings games.

  • Serves as manager on duty as necessary.

  • Various other projects and duties as assigned.

    Qualifications:

  • Bachelor’s degree in Sports Administration/Facility Management, Business      Administration, Management or related field. 

  • Two years’ experience in event coordination or arena facility management.

  • Excellent written, verbal communication skills.

  • Ability to work independently, meet deadlines and anticipate projects

  • Computer experience of MS Word, Excel, Outlook, Power Point, AutoCAD

  • Experience with Event Management Software preferred.

  • The successful candidate must have extraordinary customer services skills and be a strong team player.

  • Must be able to handle multi-tasking under extreme deadline pressure in a fast-paced environment.

  • The candidate must be attentive to details and resourceful in problem solving.

  • The ideal candidate will have exceptional motivation skills and approach each challenge with a positive attitude and enthusiasm.

  • Capable of working extended hours including nights, weekends, and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you applying for this position?

2. What experience do you have coordinating event logistics?

3. What experience do you have creating event communication materials, including facility set-up materials, sold maps, event estimates, floor diagrams, dressing room layouts, etc?

4. Describe your experience with pre-rigs, load-ins, events, and load-outs?

5. What are your career goals 5 years from today?

6. What are your salary expectations?

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Technical Services: Web Design/Development
Junior Digital Developer - Sacramento Kings (Sacramento, CA)

Summary:  The Junior Digital Developer is primarily responsible for the execution of daily Web-based tasks and requests, while providing insight and support on larger, more technical builds.

Key Responsibility Areas:

  • Develop projects in unconventional ways to be compatible with Drupal platform

  • Develop projects for all operating systems, screen sizes and Web browsers to optimize user experience

  • Convert Photoshop documents from designers into fully-functional Web pages or websites

  • Publish time-sensitive content

  • Publish content on primary and secondary Web properties

  • Assist in cross-departmental collaboration to plan and execute Web-based projects

  • Assist in development of innovative digital strategy

  • Assist in reporting of digital analytics

  • Assist in Kings online/social/mobile network monitoring

  • Assist in additional digital-related projects

Qualifications:

  • Experience

    • 2 years of relevant work experience
    • College/University degree
  • Languages/Technical – Demonstrated Ability in the Following:

    • HTML – Advanced
    • CSS – Advanced, Sass a bonus
    • Javascript & jQuery – Intermediate or Higher
    • PHP – Intermediate or Higher
    • Terminal/Command Line - Working Knowledge
    • FTP & Server - Working Knowledge
    • SEO/Analytics
  • Platforms/Programs

    • Drupal - Past Experience
    • Wordpress Platform - Intermediate to Advanced
    • Adobe Photoshop - Intermediate Proficiency
    • Microsoft Office
    • Google Analytics, Adobe Omniture a bonus
  • Working knowledge of the NBA and Sacramento Kings organization

  • Ability to maintain pace with ever-evolving Web industry and continuously build upon current skill set

  • Operational knowledge of current and emerging social media trends and technology

  • Team oriented with strong communication and collaboration skills

  • Ability to meet tight deadlines while exhibiting exemplary time-management skills and task prioritization

  • Meticulous attention to detail

  • Ability to regularly work nights, weekends and holidays

  • Maintenance of an online portfolio a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. How would you characterize your Web Development experience?

2. How would you describe your familiarity with the Drupal platform?

3. Please summarize a project you've developed in an unconventional manner.

4. What are your salary expectations?

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Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Sales - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

SUMMARY:

Are you currently in the top 10% and looking for the next challenge? As a New Arena Account Manager you will have the unique chance to catapult your career in the sports industry with a once-in-a-career opportunity to sell into a new state of the art downtown arena. This role offers accelerated on-boarding & training and an in-depth, pre-scored book of leads designed for sports industry veterans and Fortune 500 sellers with a track record of success and a solid foundation in sales training. Successful Account Managers will have multiple options for advancement. The position focuses initially on selling season tickets and plans into the Kings current arena offering priority for the new building, while cultivating your book of business in preparation for the launch of the new campaign for the new downtown Sacramento Entertainment and Sports Complex within a year.

This is an opportunity to join a team thriving as the recent league leaders in new full season tickets sold, increased attendance and much more with continued aggressive growth goals and new sales products. The primary responsibility of the New Arena Account Manager, Ticket Sales is to sell new season ticket memberships, mini-plans and group tickets to new business and individual prospects. Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more. Account Managers will have access to invite prospects to VIP events & tours at the new multi-million dollar Experience Center at the site of the new arena construction. The ideal candidate will be confident, competitive, outgoing and detail-oriented with a track record of success, driven by self-generated sales leads, team-leading activity, and a desire for continual learning.

Key Responsibility Areas (KRA’s):

Responsible for meeting or exceeding all individual performance and developmental goals within specified time frames
• Builds relationships with prospective customers via outbound telephone efforts and enhances those relationships through face to face appointments
• Candidates should proudly represent the Ticket Sales Alliance Team Values of Swagger, Transparency, Excitement, Innovation & Fulfillment
• Actively participates in Team Member sales skills training, developmental opportunities, and Team Member sales activities
• Works during all Sacramento Kings home games in a multitude of different capacities including, but not limited to: prospecting appointments, sales tables, off-site events and pregame and in-game events
• Update and maintain customer information and payments using Archtics and Salesforce CRM

Qualifications:
• Bachelor’s degree in Business, Sports Management, or related field
• Proven track record of top 10% results with two or more years of successful sales experience in a sports or Fortune 500 environment
• Dependability is key: consistently punctual and prepared for a fast-paced environment, executes instructions, and embraces coaching
• Self-starter with a positive attitude and strong work ethic; committed to teamwork
• High level of confidence, enthusiasm, and personal accountability
• Excellent writing, communication, interpersonal skills and the ability to present sales material to large groups and customers
• Presents themselves in a professional manner, able to interact with all levels of the organization
• Ability to multi-task and maintain strong prioritization and organizational skills
• Strong computer skills, including all Microsoft Office software programs
• Ability to work nights/weekends/flexible schedule required

                                

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your ability to overcome objections.

2. What has separated your success from your peers?

3. What are your salary requirements?

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Sales, Service, & Marketing: Ticket Sales
New Arena Account Manager, Ticket Services - Sacramento Kings (Sacramento, CA)

COMPANY SUMMARY: The Sacramento Kings are embarking on a new era for the franchise. Dynamic, aggressive new ownership has taken over and the sports world is buzzing with construction for a new downtown arena beginning this summer for a completion in the fall of 2016 and a state-of-the-art, multi-million dollar experience center complete with virtual reality technology already open. In a major metropolitan city that ranks 3rd in the US for most days of sun, the franchise’s future is even brighter! The Kings are looking to set new industry-standards through technology, globalization and community impact to help elevate the status of the capital city of the world’s 7th largest economy.

Summary:  The primary responsibilities of the New Arena Account Manager, Ticket Services are customer service and retention of full season ticket memberships, selling full season ticket memberships, partial ticket packages and/or groups for the Sacramento Kings.  The new downtown Sacramento Sports and Entertainment Center is opening next year, and candidates with experience relocating season ticket members from one arena to another will be highly regarded.

This is an amazing opportunity to take the next step in your sports sales and service career with a team committed to professional growth and career development.  Success in this position is enhanced through the latest in sales acceleration tools including analytics-based lead scoring, rapid dialing connectivity, industry-leading CRM, subscriptions to high-touch prospecting tools like LinkedIn Premium, professional sales training, hands on leadership and much more.  New Arena Account Managers will continue to perfect their sales and influencing skills with a focus on member retention, while also selling Season Tickets, Partial Plan Tickets and Group Ticket Packages.  The ideal candidate is customer service focused, driven, and passionate about a career in professional sports ticket sales and service.

Qualified candidates will possess a strong work ethic and the determination to succeed in a highly competitive, fast paced, and rewarding work environment with high earning potential.  Continual training and skill development will be provided. 

Key Responsibility Areas:

  • Develop, enhance and maintain relationships with season ticket members via phone, e-mail and face to face appointments with an emphasis on member engagement.

  • Provide excellent customer service to ensure repeat business.

  • Maintain accurate customer profile information and payments using Archtics and Salesforce.com.

  • Identify, troubleshoot and resolve unusual/adverse situations using a quick response approach and sound decisions based on available facts.

  • Enthusiastically answer routine calls such as game night questions, customer profile changes and account balances. 

  • Coordinate annual projects related to seat relocation, renewals and playoffs.

  • Generate referrals from existing members, contact past customers and cold-call new sales leads to drive sales.

  • Work game nights and on and offsite event nights to engage with members and support ticket sales initiatives.

  • Recognize and relentlessly pursue sales opportunities.

  • Create opportunities for new business with existing customers.

  • Meet all individual performance and development goals within specified timeframes.

  • Maintain attendance and punctuality.

  • Perform other duties as assigned.

  • Actively participate in sales skills training and development opportunities.

Qualifications:

  • Bachelor’s degree in Business, Sports Management, or related field.

  • Self-starter with a positive attitude; committed to teamwork.

  • Excellent communication skills; customer service-oriented.

  • Outstanding problem-solving skills & ability to multi-task.

  • High level of confidence, enthusiasm, and personal accountability.

  • Solid prioritization and organizational skills.

  • Two or more years of successful sales and/or service experience, preferably in sports, hospitality or entertainment group sales.

  • Experience with Archtics, Salesforce.com, and Excel preferred.

  • Ability to work nights/weekends/flexible schedule.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you applying for this position?

2. What experience do you have with season ticket member seat relocation?

3. What professional qualities or professional experiences can you provide that is relevant to this position?

4. What are your career goals 5 years from today?

5. What are your salary requirements?

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Finance: Accounting/Finance other
Senior Accountant - Sacramento Kings (Sacramento, CA)

Summary: The accounting department is responsible for ensuring that the financial results of the Sacramento Kings and Sleep Train Arena are accurately presented to Company leadership under U.S. GAAP.  The Senior Accountant will be responsible for month-end close functions, projects, consistent application of revenue recognition policies and procedures, including the reconciliation of revenue transactions, the deferral of revenue, and the recording of other liabilities for the team and arena.  This role works closely with our Sales teams and Sales Operations teams.  This position will have the responsibility of supporting all parts of our financial reporting process and will be expected to understand internal control design concepts sufficient to assess the effectiveness of controls in their area.  Technical accounting research and writing will also be a requirement of this position.  We seek a candidate who demonstrates excellent teamwork skills, an aptitude for systems technology, and a willingness and expectation to partner with a rapidly evolving environment.

Key Responsibility Areas:

  • Responsible for recording journal entries and reconciling complex general ledger accounts.

  • Record and reconcile income statement and balance sheet transactions.

  • Develop and prepare accurate and timely ad-hoc analysis to explain financial results and variances for management.

  • Reconcile sales transactions within the Companies’ revenue sub-ledgers, point-of-sale systems, and sales contracts to ensure accuracy of the data and integrity of revenue in the general ledger.

  • Audit sales transactions to ensure compliance with U.S. GAAP and the Companies’ revenue recognition policy.

  • Ensure the accuracy and timeliness of processing and reporting financial data.

  • Assists with financial forecasting and budget preparation.

  • Responsible for (our multiple) annual audit preparation and inquiries related, but not limited, to the primary functions of this role.

  • Maintain internal control policies and procedures, including developing and enforcing standards.

  • Maintain accounting principles, practices, policies and procedures to ensure U.S. GAAP compliance.

  • Proactively identify risks and areas of improvement and make recommendations

  • Serve as a mentor and resource for other department team members.

  • Act as accounting lead on assigned projects and initiatives.  This will include collaborating with various team members in gathering and documenting requirements (both accounting treatment and systems), reviewing results as well as monitoring implementation and issue resolution.

  • Responsible for other duties, as assigned.

Qualifications:

  • Bachelor’s degree in Accounting

  • 6+ years of accounting experience, preferably including revenue accounting experience and multiple element arrangements

  • Ability to maintain confidence and protect the Companies’ financial information

  • Comprehensive knowledge and understanding of accounting best practices, Generally Accepted Accounting Principles (GAAP) and FASB codification

  • Working understanding of internal control framework and a solid understanding of the concepts of control design and operational efficiency

  • Understand business drivers and their effect on financial results to ensure financial data are accurately reflected in the financial statements and analysis

  • A demonstrated history of solving multiple and complex business arrangements and accounting challenges

  • Proven experience in dealing with the evaluation of risk, analysis of possible outcomes, and making good decisions based on the information given

  • Excellent verbal and written communication skills including the ability to interact professionally with all levels of the organization

  • Strong time management skills, ability to work independently, balance multiple projects simultaneously, and act as primary owner of individual projects while incorporating an exceptional attention to detail

  • Ability to work under pressure, remain flexible in a fast paced, rapidly growing environment

  • Collaborative and customer service work style

  • Requires advanced Microsoft Excel skills as well as the ability to mine for, manipulate, and manage large amounts of data, including the ability to write algebraic expressions in Excel

  • Experience with Ticketmaster applications, Sage 100, and TMSS time and attendance systems preferred.

  • Ability to work overtime, nights and weekends

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why are you interested in this position?

2. Please tell me about a complex project you were tasked with completing under a time deadline.

3. What have you done recently to become better at accounting?

4. What are your salary expectations?

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Communications: Event Promotions
Senior Director, Entertainment - Sacramento Kings (Sacramento, CA)

Capsule Position Description
This position is responsible for all Sacramento Kings Entertainment, games and fan interaction inside and outside the arena. Must be able to create first-class entertainment features to ensure partner fulfillment and fan enjoyment. The incumbent should be a highly motivated and creative self-starter with an unparalleled work ethic and the desire to be the best.

Key Responsibility Areas (KRA’s):

1. Responsible for all aspects of “Game Day” presentation and fan interaction inside and outside the arena.
2. Creates first-class entertainment features to ensure Kings fulfillment and fan enjoyment.
3. Devise new and creative in-game and in-arena entertainment, including on-court promotions, video pieces, fan interactive elements, mascot skits, etc.
4. Deliver projects within or below established budgets
5. Utilizes the newest technologies to create entertainment features that become best in class.
6. Integrate outside talent and props, arena technology, and Company assets such as the Sacramento Kings Dance Team and mascot into a cohesive well choreographed entertainment package.
7. Participates in the logistics of non-game related events i.e., season ticket holder nights, fan festivals, Community Impact events etc.;
8. Scripts event logs, graphics, message boards, in-arena and promotional scripts;
9. Provides guidance to the Game Presentation Manager for the coordination of auditions and supervises live entertainment programs (anthem singer, entertainers);
10. Develops and manage the department’s business plan and budget;
11. Hire and supervise full-time staff and departmental interns and manage their workflow.
12. Work in conjunction with the Broadcast Department, Broadcast Technology & Service to provide the game day fan experience.
13. Manage relationships with vendors and suppliers including talent agencies, sound and video suppliers, prop suppliers and manufacturers, etc.
14. Assist with shaping the design and set-up of new Entertainment and Sports Center as it relates to fan experience and entertainment elements.
15. Manage game day event staff including PA Announcer, Dance Team, Mascot, Sound Engineer, DJ, Interactive Team, Emcees, Performance Teams, Game Night Staff etc.
16. Concept and develop promotional calendar including special events, theme nights and giveaways in conjunction with marketing, ticket sales, corporate partnerships and community impact.
17. Work in conjunction with corporate partnerships to develop creative in-game and destination area entertainment to satisfy partner and organization goals.
18. Interact with all departments to contribute to the development and implementation of marketing and sales campaigns through in arena promotion.
19. Oversee Kings Dancers and Mascot program.
20. Oversee game day event script and rundown. Conduct production meetings.
21. Recruit, manage, supervise, motivate and provide leadership to direct reports through performance management, training, coaching and development.

Key Competency Areas (KCA’S):

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

  • Service Orientation – Committed to providing world-class service to internal and external customers. Dedicated to creating WOW! moments by exceeding the expectations and requirements of internal and external customers. Acts with customers in mind and establishes effective relations with customers and co-workers. Works collaboratively with others to accomplish objectives. Generates solutions which generally benefit all involved parties. Contributes to team synergy by working as a productive member of the team and demonstrating respect, trust and confidence.
  • Achieves Excellent Results – Completes tasks at a high level, reflecting quality and attention to detail at every stage – from inception, to planning, to execution. Anticipates problems and opportunities; takes initiative in determining what needs to be done; follows through to completion. Demonstrates the value of innovation through creative problem-solving and innovative thinking. Understands and demonstrates commitment to the principle that WOW! is the Only Standard.
  • Business Professionalism – Demonstrates the value of integrity by behaving in accordance with the highest standards of honesty, truthfulness, ethics and fair dealing. Demonstrates the appropriate level of proficiency in the principles and practices of one’s positions and department. Demonstrates the technical and analytical expertise needed to excel in the job. Exhibits strong decision making skills.
  • Adaptability and Openness – Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. Identifies problems, practices good judgment, and confers with appropriate teammates, if necessary, to resolve them. Open to changes and new innovations and works to ensure the success of such changes and innovations. Eagerness to break new ground and pursue continuous improvement.


Technical Expertise:

The individual in this position is expected to demonstrate appropriate knowledge, skills and attitudes in the following areas:

• Proven ability to manage live show production under pressure; preference for sports entertainment production.
• Proven ability to innovate and lead team in the development of premier entertainment.
• Ability to meet tight deadlines and work well under pressure.
• Strong organizational skills, time management skills and attention to detail required.
• Strong verbal and written communication skills with an emphasis on business writing skills.
• Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
• Ability to establish credibility and be decisive but be able to recognize and support the organization’s preferences and priorities.
• Ability to work independently without supervision, be self-directed and demonstrate initiative.
• Ability to take direction without follow up.
• Ability to work collaboratively with others for whom you have no direct supervisory authority.
• New building or venue experience preferred.
• New Media and Digital experience preferred.
• Participative collaborative style advocating team concepts and integration of activity across all departments.
• Strong teamwork and team synergy skills required.
• Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
• Exhibit good judgment and decision-making skills.
• Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
• Willingness to work a flexible schedule based on the changing priorities of the department.
• Must be technically proficient with MS Office (Word, Excel, PowerPoint and Access);
• Must possess a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives;
• Able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;

Education and/or Experience
• Bachelor’s Degree required in a related field;
• 3 – 5 years of hands-on experience required or equivalent experience accepted; strong preference for experience in the sports industry, preferably basketball

Certificates, Licenses, Registrations
Must possess a valid State Driver's License.

Other Qualifications
Capable of working extended hours such as nights, weekends, overtime, and on-call as needed.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to excessive noise (crowd/music), and/or excessive dust, gas, or fumes (motocross, monster trucks, etc.). The noise level in the work environment is usually moderate. During events, the noise level may be high, requiring the use of hearing protection.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have working in “Game Day” presentation and fan interaction in professional or collegiate sports?

2. How many people have you managed and for how long? What is your management philosophy and style for managing a large staff from a variety of specialties (Dance Team, Mascots, Game Night Staff, Entertainers, PA announcer, Performance Team, Interactive Team, Sound Engineer, Vendors, etc.)?

3. Please tell me about your best game day experience that you’ve created and implemented.

4. What has your experience been with contributing to the marketing of events and promotions for the team and game days?

5. What experience do you have with basketball in-game entertainment?

6. What are your salary expectations?

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Internships: Any Internship
Summer 2015 Kings 'U' Internship Program - Digital Intern - Sacramento Kings (Sacramento, CA)

Summer Internship Program Summary

This Summer you could be part of the excitement at the Sacramento Kings. Our internship program will contribute to your education and to your professional growth and development.  Our program has a rich combination of learning and networking activities that will make your summer impactful, beneficial, and yes, FUN!

Timeframe: July 2015 - August 2015. (40 hours a week)

Wage: $9.00/hour, No relocation or housing expenses provided.

QualificationsMUST be enrolled in a College or University or a recent graduate (within 6 months) to be eligible.

Key Responsibility Areas:
• Assist in the creation of Web art and imagery with experience using Photoshop
• Assist in editing/posting practice, gameday and event videos online
• Assist in the creation, posting and sharing of unique and compelling written content across Sacramento Kings and team-related digital platforms
• Assist in team-related digital communication, moderation, content production and compiling digital stats
• Assist in development of social and content strategy
• Regularly work days, nights, weekends and holidays

Qualifications:
• Third- or fourth-year college student or recent college graduate with focus in digital media, journalism, marketing, communications or related field
• Highly adept in writing stories, from ideation to conducting interviews to integrating multimedia to posting final product online
• Highly adept in Photoshop and designing Web art
• Experience creating, editing and posting videos online
• Working knowledge of the Sacramento Kings and NBA
• Working knowledge of Facebook, Twitter, Instagram, YouTube, Snapchat and emerging digital trends
• A passion for basketball and technology
• Experience creating Web pages using HTML, CSS and Java Script a plus
• A highly-motivated self-starter
• Team oriented
• Extremely organized
• Ability to thrive in fast-paced, deadline-oriented workplace

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe your knowledge of the NBA and Sacramento Kings.

2. Are you a current college Junior, Senior, or recent college graduate (graduated less than six months ago?

3. How would you characterize your content production (written/multimedia) skill set?

4. Are you in commuting distance to Sleep Train Arena (within 30 miles)?

5. Are you able to work 40 hours a week?

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Technical Services: Technical Support/Help Desk
Technology Specialist - Sacramento Kings (Sacramento, CA)

The Sacramento Kings Technology Group is looking for a highly motivated and talented Technology Specialist to join our team. This candidate will join an organization of team members that strive for and achieve excellence on a daily basis. Our ownership group is committed to technology and has a vision of NBA 3.0 which is to make basketball a premier sport  of the 21st Century via the following vectors: TECHNOLOGY | GLOBALIZATION | SPORT AS AN AGENT OF SOCIAL GOOD.

Job Summary

In this role the candidate will be part of a team that is on the cusp of building the smartest entertainment and sports complex on the planet. Our team is passionate about technology and focused on delivering outstanding services to our team members, fans and community.

Key Responsibilities Areas (KRA's):

As a Technology Specialist you’ll be the main point of contact for managing service desk requests and escalations as needed. Your focus will be Customer Service, Client Services, Backup & Recovery, Application Deployment, Sales Event Setups (onsite and offsite), Game Day Setups, and the following key responsibilities:

  • Active Directory account administration

  • Procure desktop and laptop hardware per the company standard

  • Design and create images with System Center Configuration Manager

  • Create and maintain application packages

  • Create and maintain a desktop refresh cycle

  • Manage monthly patch deployments

  • Troubleshoot hardware failures and manage warranty service

  • Schedule and maintain backups

  • Maintain backup retention polices and routinely test recovery

  • Manage adds/moves/changes on VoIP system

Qualifications:

  • Junior level experience, 3-5 years of experience

  • Excellent people skills and effective communication/documentation skills are essential

  • Effective Windows and Mac OS troubleshooting skills required 

  • Maintain network monitoring systems (NMS) and alerting systems as required

  • Create and maintain domain user accounts, permissions, and DFS folders in AD

  • Troubleshoot business applications to include, but not limited to:  MS Office, Desktop publishing apps, accounting applications)

  • Configure, image, and maintain all computer/desktop equipment

  • Monitor SW licensing documentation and alert staff when any licensing or support is up for renewal

  • Stay abreast and implement the latest protection against security threats such as Malware, breaches and infected systems

  • Email administration, troubleshooting, password resets, SPAM filter management (Barracuda), setting up new user accounts

  • Monitor and support internal Intranet site (such as Mediawiki, Sharepoint, or appropriate internal sites)

  • Knowledge of Linux distributions a plus

  • AS degree or equivalent experience required, industry-recognized networking certifications a plus (such as CCNA/CCNP/CCIE/CISSP/BCNE/BCNP)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please tell me your professional experience setting up users PCs or Mac OS (Active Directory and Microsoft Exchange).

2. Please tell me your experience setting up Laptop and Desktop Images.

3. What experience do you have working in a fast paced environment? How do you prioritize tasks?

4. Do you have any professonal experience working with Mac OS.

5. What are your salary requirements?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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