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Technical Services: Web Programming
.NET Developer / Programmer Analyst- Full Time - Miami HEAT (Miami, FL)

About Our Information Technology Team

We are a team of creative & collaborative thinkers whose reputation as innovators and industry experts is widely recognized. We are a highly motivated team of IT professionals who enjoy creating leading-edge business solutions for the Sports and Entertainment business. The Information Technology (IT) team's role is to enhance the organization's competitive edge by overseeing the integration of today's ever-changing technology into every aspect of the organization. This includes, but is not limited to, data networks, ticketing systems; retail and restaurant/food service point-of-sale systems and telecommunication system services for television and radio broadcasters, print media, photographers, promoters, ATM's, and cell phone communication sites.

Description

The Application Development team is tasked with designing and implementing cutting-edge solutions to improve and enhance our enterprise software. Our enterprise software is surprisingly complex, difficult to get right, and at the same time a lot of fun to work on. We hire people who are considered “Programmer”, “Software Engineer” and “Software Architect” at other companies. Titles are not as important to us as the quality of the people we work with and the opportunity to be productive. This is an exciting and challenging job position for a hardworking and creative professional with lots of exposure to new technologies and the freedom to think out of the box.

Required Technical Skills

·         Solid database design, development & administration experience using SQL Server 2008, 2012 or 2014

·         Thorough understanding of Object Oriented Programming principles

·         Experience developing with C# -(Windows and ASP.NET 3.5+ (Webforms and MVC)

·         Experience with Client/Server and SOA architectures

·         Experience with Web Services, WCF

·         Experience with HTML5, AJAX, JQuery & Javascript

Professional Skills

·         Outstanding analytical and interpersonal skills

·         Detailed and quality oriented

·         Can do attitude and collaborative orientation team player

·         Curiosity and internal motivation to constantly improve their own skills and how we develop software

·         Good communication skills (English)

Education & Experience

·         BS MIS/CIS with  2+ years of experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you an internal candidate?

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Sales, Service, & Marketing: Database Marketing/Analytics
Analyst, Business Strategy- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: The Analyst will be responsible for analytical support of the team's marketing, sales, retention and Business Intelligence efforts. The position will provide quantitative analysis and data-driven insights in support of various departmental initiatives and overall business strategy for the team's business operations including pricing decisions. Bachelor's Degree required with emphasis in Statistics, Economics, Mathematics, or Finance preferred. Master's degree or MBA preferred. At least two years of business experience preferred. Ideal candidate will have previous experience in business analytics within the sports industry or in management consulting. Candidate must have a strong knowledge of regression analysis and other statistical tools/techniques. High proficiency with Excel required, including the ability to build complex spreadsheet models, run pivot tables and other advanced functions.Outstanding problem solving skills required. Familiarity and proficiency with Archtics preferred. Experience with Tableau preferred. Experience with statistical software packages and CRM applications is a plus. SQL is a plus.

  
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have any business analytics experience in the sports industry? (Yes/No)

2. Can you build complex spreadsheet models using Microsoft Excel? (Yes/ No)

3. Do you have experience with statistical software packages and CRM applications? (Yes/No)

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Internships: Any Internship
Community Affairs Intern- Summer/Fall 2015 & Spring 2016 - Miami HEAT (Miami, FL)

Brief Discription of the Internship

Overview of the Internship: Responsible for sorting, handling, and fulfillment of all incoming requests. Assist in the coordination and execution of all community affairs events & programs including, but not limited to NBA Cares, Holiday programs, Hispanic Heritage Month and Black History Month, HEAT Learn to Swim Program, HEAT Academy, HEAT Youth Basketball.  Responsible for scheduling and fulfillment of the Honorary Ball Kid Program at all HEAT games. Responsible for writing Community Affairs event recap pieces for HEAT.com. Duties also include general office duties such as: data entry, answering phones, copying, filing, faxing, and maintaining mailing lists and donation requests. Will perform other duties as required.

Must be enrolled in a college or university. Undergraduate Senior or Graduate Student preferred. Event planning and project management experience helpful. Must have strong written and verbal communication skills and ability to meet deadlines and balance multiple tasks.  MS Word, Excel and Outlook required.  Heavy lifting will be required at times. Bilingual in English and Spanish a plus.Must be enrolled in school and able to work from June to June.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you currently enrolled in a college or university?

2. What is your availability? Please provide days of the week and hours.

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Facility Operations/Security: Facility/Venue Management
Conversion Crew – Part Time /Event Staff - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job: Performs work as needed to clean, maintain, prepare, and set-up for events at the facility.  High school diploma or general educational degree (GED); or six months to one year of related experience and/or training; strong customer service skills preferred, and maintenance background a plus. The ability to easily maneuver throughout the Arena, to lift and/or move up to 75 pounds, and to work at heights. Must be available for flexible scheduling.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, overnights, weekends and holidays?

2. (Yes/No) This is a very labor-intensive position. Can you lift and/or move an object up to 75 pounds?

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Sales, Service, & Marketing: Database Marketing/Analytics
Coordinator, Business Strategy- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

Overview of the Job:  Assist with survey development and the delivery of survey results. Assist in the production of digital collateral (i.e. emails and URL's) and the management of leads for sales and direct marketing programs. Bachelor's Degree in Marketing preferred. Ability to utilize html/html editor for the purpose of creating email campaigns and hypersites (i.e. experience with Dreamweaver and Adobe Photoshop or similar programs). Strong Microsoft Excel, math/analytics skills and problem-solving skills. Comfort working with data and new technology as it relates to marketing and sales.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP




 

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have experience with a html/html editor?

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Technical Services: Graphic Design/Creative Services
Graphic Animator - Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Description of the Position
Functions as visual effects animator for the AmericanAirlines Arena's various Digital Signage and LED Systems. Produces and executes the integration of live-action footage, generated graphics, text, still imagery and sound to create 2-dimensional and 3-dimensional motion graphic animations and execute contractual corporate commitments for digital signage systems.

Overview of Essential Functions and Responsibilities

  1. Produce and create graphic animations for the AmericanAirlines Arena’s various Digital Signage systems including MiamiMediaMesh, LED ribbon boards, HEATv, Ad Blaster, Ziris Canvas monitor walls, 3-story projection walls, Way-finding displays and Channel 1/Harris
  2. Conceptualize, design and transform scripts and visualizations into fluid, highly effective motion graphic animations
  3. Produce and create graphic elements that effectively promote upcoming shows, as well as utilize all aspects of Digital Signage to greatly enhance the theme of the event
  4. Model, texture, animate and render computer-generated graphics, particle effects, digital sets and backgrounds for use in digital signage production
  5. Assist in the execution of the HEAT Group's contractual commitments of Digital Signage programming and advertisement sales for all arena events
  6. Design and create graphic elements for use in other media presentations, including Broadcast, Marketing, Internet Services and Corporate Sales
  7. Assist in the choreography and set-up of pre-production/chroma key shoots
  8. Generate accurate affidavit reports on a daily basis for the departments various Digital Signage Systems
  9. Research and recommend software/hardware technology needed to design, develop and assemble motion graphics and animations
  10. Operate LED and/or MiamiMediaMesh systems during live concerts and arena events
  11. Other duties as assigned

Education and/or Experience

Bachelor’s Degree (B.A.) or Industry Equivalent in Visual Effects/Motion Graphics and/or minimum 3 years' experience in professional motion graphics design/animation

Software Skills

Maxon Cinema 4D, Adobe After Effects, Adobe Illustrator, Adobe PhotoShop, Adobe Premiere, Microsoft Word and Microsoft Excel. Macromedia Flash & Flash ActionScript is a PLUS.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights/weekends, if necessary? (Yes/No)

2. Do you have an online demo reel? (Yes/No)

3. Please provide the link to your demo reel here.

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Technical Services: Technical Support/Help Desk
IT Help Desk Coordinator- Full Time - Miami HEAT (Miami, FL)

Brief Description of the Position

We are currently seeking a highly motivated individual to fill an I.T. Helpdesk Coordinator position at AmericanAirlines Arena, home of the 3 time World Champion Miami HEAT.  This position will provide remote and onsite hands-on support to staff, vendors, and customers as well as, proactively identify issues (beyond the positions role & responsibility) and escalate issues to the Network Administration team as needed.  The ideal candidate will have the skills to diagnose and repair desktop hardware; laser printers; cellular telephones; desktop software applications and provide on-site support for basketball games and events.  Also, this individual will work closely with a team of helpdesk professionals under the guidance and supervision of the Director of IT Operations.

The list below is representative of additional duties and responsibilities, but it is not meant to be exhaustive of all duties.

Responsibilities

  • Provide first level help desktop support to internal office end users
  • Reduce help desk incidents and the mean time of repairs by proactively repairing hardware as needed.
  • Prioritize severity of helpdesk calls and minimize user downtime
  • Provide level 1 Point of Sale support and maintenance for retail and food and beverage operations
  • Provide documentation for procedural I.T. operations
  • Learn all arena game day and event systems
  • Provide safe and neat Ethernet cabling runs
  • Repair and maintain Laser printers
  • Repair, maintain and upgrade cellular phones
  • Organize, track and maintain stock for various hardware systems
  • Establish vendor relationships and make hardware and software purchasing recommendations
  • Project manage various small to medium sized projects
  • Monitor, and remediate software updates for desktop applications
  • Respond to Virus, Malware and various security threats while implementing preventative measures to minimize risk
  • Provide internet connectivity services to 3rd party vendors, Event personnel and Basketball Operations
  • Provide level 1 support of Ticketmaster hardware and software technology
  • Maintain desktop and device compliance policies by enforcing company security settings, software settings and user restrictions
  • Track, document and maintain all helpdesk requests utilizing a ticket management system

 Requirements

  • Min. 4 years of hands-on I.T. business experience with the following areas
  • Microsoft Office Applications
  • Microsoft Windows
  • Repair and maintenance of network laser printers
  • Desktop maintenance, repair and installation

Candidate must have a basic foundation and understanding of the following areas:

  • Active Directory Groups, Users and Organizational units
  • Windows user rights and permissions
  • Network topology and LAN infrastructure

Candidate must have the ability to work well with others in a team environment; accept constructive criticism and have a positive attitude.

Must be flexible to work extended hours, evenings, weekends, holidays and swing shifts, if necessary-- as needed and when needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Do you have any scheduling conflicts that would prohibit you from working irregular hours including nights, weekends and holidays?

2. (Yes/No) Do you have at least 3-4 years of IT helpdesk experience?

3. Where did you hear about this position?

4. (Yes/No) Are you an internal candidate?

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Technical Services: Web Design/Development
Internet Services Broadcast Assistant- Part Time - Miami Heat (Miami, FL)

Overview of the Job:

Responsible for updating graphics and copy for HEAT.com/China and HEAT.com properties daily. This position will also work with the Miami HEAT Broadcast department in the creation, translation and deployment of video presentations and features. Bachelor's degree (B. A.) from a credited college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to monitor and handle multiple tasks. Time management skills needed. Must be able to work in a fast paced environment and meet deadlines. Must be proficient in Adobe Photoshop (or similar graphics program), HTML, translation tools and Microsoft Office programs. Multi-media skills such as non-linear editing on software platforms like AVID, Adobe Premiere or Final Cut a big plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you fluent in Chinese Mandarin? (Yes/No)

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Sales, Service, & Marketing: Client Relations/Customer Service
Premium Concierge– Part Time/Event Staff - Miami HEAT (Miami, FL)

Brief Job Description of the Position

Overview of the Job: Serves as liaison between the American Airlines Arena guests and The Heat Group to ensure that Five Star Service is provided as it relates to, but not limited to Ticketing, Catering, Housekeeping, Finance, and general Arena Operations. Minimum of 1 year proven guest service experience. Hospitality industry experience a plus.
 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Can you work nights, holidays, and weekends?

2. (Yes/No) Are you an internal candidate?

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Internships: Any Internship
Premium Service Intern - Miami HEAT (Miami, FL)

Brief Description of the Internship

Overview of the Internship: To assist and provide support to the Premium Partnerships Department. Should be motivated and comfortable interacting with guests and clients.Assisting the Premium Account Managers on various daily tasks, will organize and maintain part time staff uniforms and materials. Will assist with HEAT game and event night responsibilities as needed. Must be able to work under pressure and meet deadlines while balancing multiple tasks at once.

Prior customer service experience required. Must be available to work all games and events, including holidays. Must possess strong written, verbal, and interpersonal communication skills. Must enjoy working with people in a customer service environment. Must have good organizational and time management skills to handle various projects at once. Must be proficient in Microsoft Applications including Word, Excel, and PowerPoint. Must be enrolled in a college or university.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. (Yes/No) Are you currently enrolled in a college/university?

2. (Yes/No) Will you be available to work for the entire 2015-2016 season?

3. (Yes/No) Are you able to work nights, weekends and holidays?

4. (Yes/No) Are you currently employed by The HEAT Group?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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