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Sales, Service, & Marketing: Ticket Sales
Account Representative, Lynx Ticket Sales - Minnesota Timberwolves and Lynx (Minneapolis, MN)

Job Title: Account Representative, Lynx Ticket Sales
Department: Season Memberships
Reports to: Lynx Ticket Sales Manager
FLSA Status: Exempt
 

Position Summary: The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Lynx.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Generate new sales revenue in full and partial season memberships and group sales by researching individuals, companies and industries.
  2. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  3. Sell full and partial season memberships as well as premium seating and group tickets.
  4. Must meet minimum weekly activity expectations in place (200 phone calls, 50 emails, 10 appointments, etc.)
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication Client Relationship Management (CRM) system.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:

  1. Positive attitude and desire to succeed required.
  2. Strong written and verbal communication skills required.
  3. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.
  7. Knowledge of CRM and Archtics is preferred.

Education

Bachelor’s degree or equivalent experience preferred.

 

Experience

1-2 years of sales experience with the business side of collegiate, minor league or professional sports is preferred.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. Office hours are typically 8:00 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.

Travel

Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience working in sales?

2. Are you comfortable working evenings and weekends?

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*Job/Career Fairs: Job/Career Fair
Minnesota Timberwolves and Lynx Working in Sports Workshop (March 7, 2015) - Minnesota Timberwolves/Lynx (Minneapolis, MN)

Minnesota Timberwolves and Lynx are hosting the second annual Working in Sports Workshop on Saturday, March 7, 2015!

The workshop will take place at the Target Center: 600 1st Ave Minneapolis, MN 55403 from 9:20AM-4:00PM.
The workshop will also include a lower level ticket to the Timberwolves vs. Portland Trailblazers that evening (7PM). Additional tickets are also available for purchase.

The theme for the Workshop is "Jumpstart Your Career in Sports." Special keynote speaker Ryan Tanke, Sr. Vice President/Chief Revenue Officer will lead the morning by telling the inspirational story of how he "jumpstarted" his career, and offer advice on how you can do the same.

Furthermore, Collegiate, Minor League and Professional sports organizations from across the midwest will be present throughout the entire workshop!

Agenda:

8:30AM-9:15AM        Registration

9:20AM-10:00AM      Key Note Speaker: Ryan Tanke

10:00AM-10:45AM    Breakout Session 1

10:45AM-11:30AM    Breakout Session 2

11:30AM-12:15PM    Breakout Session 3

12:15PM-1:15PM      Lunch

1:30PM-2:15PM        Panel

2:30PM-4:00PM        Career Stations and Exclusive Mayo Clinic Tours

7:00 PM-9:00PM       Games: Timberwolves vs. Portland Trailblazers

Registration: https://www.surveymonkey.com/s/WorkingInSportsWorkshop2015

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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