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Sales, Service, & Marketing: Ticket Sales Management
Director of Premium Seating - New Orleans Pelicans (New Orleans, LA)

The Director of Premium Seating is responsible for the overall sales and service of the suite level.  In addition is responsible for business development of floor and club level accounts.  Key responsibilities include:

  • Self-Prospecting for new business and closing the sale

  • Driving the sale of premium accounts through the ticket sales and service department

  • Account Management & Retention responsibilities on annual suite accounts

  • Management of overall premium seating department, including sales and service personnel

  • Display leadership by providing vision and inspiration to superiors, peers, subordinates, and the entire organization



  • Meet or exceed established yearly revenue goals

  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the team

  • Conduct sales conversations via phone presentations, in-office meetings/presentations and meetings at the Smoothie King Center

  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling and outside meetings

  • Perform accurate and skilled deal closings

  • Provide high end service for our premium clients, including but not limited to: renewals on an annual basis, collection of payments and receiving executed seat contracts

  • Develop and grow relationships with current clients to increase selling opportunities through exceptional service and referrals

  • Grow and develop premium events for customers

  • Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes

  • Conduct regular one on one meetings with staff

  • Provide overall strategic direction for the department


  • 5+ years of sports ticket/sponsorship sales experience, multiple years of success selling suites and premium products and strong track record for producing results

  • Highly motivated self-starter with strategic thinking and personal leadership skills

  • Work well in a team selling environment and ability to collaborate with others

  • Exceptional organizational skills to manage and prioritize daily effort

  • Strong communication skills, both verbal and written, and ability to communicate effectively with prospects, customers and internal team

  • Strong interpersonal and customer relationship skills

  • Bottom line results driven

  • Proficiency with Microsoft Word, Outlook, Excel and PowerPoint, and CRM Dynamics

  • Ability to work irregular hours, event coverage and weekends

  • Reliable transportation to reach the market on outside sales appointments is essential

  • Four-year College degree required with a master’s degree a plus

Applications must be submitted through Teamwork. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.

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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Account Executive - New Orleans Pelicans (Metairie, LA)

If you are an experienced, driven sales performer and have a passion for sports this may be the career for you. The New Orleans Pelicans are seeking passionate, committed, and enthusiastic sales people to join our high energy staff and become a leader in the sports and entertainment industry. This position is for a full time Account Executive who has demonstrated the skills and knowledge needed to exceed weekly and monthly sales goals.  The ideal candidate must be a competitive, experienced sales professional who leads by example, possesses the ability to develop strong relationships, maintains a professional attitude and maximizes opportunities.  We are looking for people that want to have a career in sports sales and want to take their career to the next level with a winning organization.  We are looking for people to join our team and take the role of the lead new business generator in the sales department in the areas of full season tickets and partial plans including: floor seating, club seating, and luxury suites. 

• Aggressive, competitive and self-confident
• Passionate about sales and sports
• Highly-motivated with a desire to be successful
• Comfortable on the phone
• Strong communication and computer skills
• Desire and willingness to learn
• Open to feedback and constructive criticism
• Detail-oriented and organized - able to multi-task
• Prior ticket sales experience with a desire to take it to the next level

• Full-Time position - Competitive salary plus commission
• Benefits

Applications must be submitted through TeamWork Online. Please do not mail resumes to the Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Pelicans to check the status of your application. When applying, please be sure your updated contact information is provided.


Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior ticket sales experience? Y/N

2. Are you passionate about sales? Y/N

3. Do you have experience with Arctics and CRM? Y/N

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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