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Sales, Service, & Marketing: Database Marketing/Analytics
Business Analyst - Houston Rockets/Toyota Center (Houston, TX)

GENERAL DESCRIPTION:

As a member of the Strategy and Analytics Team, you will play an integral role in business operations and development initiatives for the Houston Rockets and Toyota Center.  Our mission is to help our leadership identify and capitalize on new opportunities to deliver championship-caliber experiences to our customers and create value for our organization.  With this in focus, we collaborate with decision-makers across the company to understand their objectives, provide detailed guidance on how to achieve them, and deploy the actual solutions to do so.  We wear many hats, but at our core, we are inquisitive researchers and creative problem solvers with a passion for business, basketball, and live entertainment.

Your role as a Business Analyst will span a variety of functions, including revenue management, sales and marketing operations, market research, and business intelligence.  You will have the opportunity to collaborate with nearly every business unit in the organization and gain exposure to senior leadership.  Your primary responsibilities will include (but are not limited to):

Revenue Management:

  • Track primary/secondary market sales for events and trigger actions to maximize yield and capture attentive audience

  •  Analyze historical pricing, yield, sell-through, and renewal rates for recommendations on pricing structures

  • Forecast ticket sales and analyze patterns to create marketing, pricing, and budget strategies

 Sales and Marketing Operations:

  • Identify key customer segments and build lead lists for sales campaigns

  • Assist with development of automated email/mobile marketing programs

  • Cleanse and enrich lead/customer information while working closely with CRM Administrator and digital marketing team

 Business Intelligence:

  • Create visualizations of sales, marketing, event operations, and survey data and perform exploratory/confirmatory analysis

  • Distribute findings and data to department heads in order to utilize findings in real time

  • Maintain BI platform and assist in rolling out new features as needed

 General Business Research:

  • Manage all survey research efforts, including post-event feedback surveys and larger studies of customer segments pertaining to partnership needs

  • Compile fan demographic and behavioral data to support partnership proposals

  • Provide analysis for annual partnership recaps

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree required, preferably in statistics, economics, finance, marketing, or a related field.  Advanced degree a plus.

  • 2-5 years of experience data science, consulting, or finance is preferred.  Background in customer and market research, revenue management, statistical analysis, digital marketing, CRM, or other sports-related experience a plus.

  • Advanced proficiency in Microsoft Excel and PowerPoint required

  • Working knowledge of Tableau, SQL, and Salesforce.com preferred

  • Working knowledge of Python, R, and Amazon Web Services a plus

  • Demonstrate leadership and self-motivation, owning projects from start to finish

  • Work with a strong sense of urgency and attention to detail

  • Multi-task and prioritize tasks across different projects

  • Communicate and collaborate effectively with teammates and stakeholders

PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.

  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format.

  • The employee must be available on certain nights and weekends based on the demands of sports and live entertainment schedules.

  • The employee must be able to transfer and move items for departmental needs.

  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Employment Opportunity Employer

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Communications: Media/Public Relations Servicing
Game Night Assistant - Houston Rockets/Toyota Center (Houston, TX)

General Description:
This position will assist the Media Department during games. This is a part time, seasonal position.

 

RESPONSIBILITIES include but are not limited to:

  • Help service media on game nights
  • Help with credential distribution

  • Pass out stats to media during games

  • Handle post-game quotes

  • Assist Media Relations Department with various requests

  •  Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

 MINIMUM QUALIFICATIONS:

  • Must be available to work all home-games
  • Experience with media a plus
  • Must be local candidate (Houston and surrounding areas)

 PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!

Equal Employment Opportunity Employer

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

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Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, New Orleans, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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