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Sales, Service, & Marketing: Box Office Ticket Seller
Assistant Box Office Supervisor - Houston Rockets/Toyota Center (Houston, TX)

General Description:

Ensure the daily operation functions of the Box Office are carried out according to the policy and organizational requirements. 

 Essential Responsibilities:

  • Provide excellent service to external customers for the purpose of selling individual tickets at the Box Office windows.

  • Assist in the coordinating and scheduling of Box Office staff for daily business operation and provide necessary training and information to ensure that Box Office staff are well informed and properly trained with regard to policies and procedures.

  • Balance ticket drawers daily

  • Assist with supervising the vault-prepare deposits, perform audit, and maintain cash requirements.

  • Process payments using established procedures and forms.

  • Monthly printing of Suite Tickets for all Third Party events using Veritix ticketing software.

  • Maintain Box Office policies and procedures.

  • Carries out supervisory responsibilities for assigned staff in accordance with the organization’s policies and applicable laws.  Responsibilities include: training employees, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing issues and solving problems and regularly communicating with staff.

  • Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork. 

 QUALIFICATIONS:

  • College degree preferred and 2-3 years experience in Ticket Operations
  • Supervisory experience preferred
  • Knowledge of Veritix system or other computerized ticketing system.
  • Be available to work a flexible schedule that includes weekends and a non-traditional work week based on building events.
  • Excellent computer skills to include proficiency with Microsoft and Photoshop.
  • Must be proficient in a fast-paced and stressful environment.
  • Must be able to multi-task with great attention to detail and maintain an organized work environment.

 PHYSICAL & MENTAL REQUIREMENTS:

  • The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
  • The vision requirement includes the ability to review written and electronic materials in both digital and physical format. 
  • The employee must be able to transfer and move items for departmental needs.
  • The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships. 

*By applying for this position, you understand that you will be required to undergo a background and credit check based on the nature of this position.

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!


Equal Employment Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No Do you have 2-3 years of experience in Ticket Operations

2. Yes/No Do you have Supervisory experience?

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Player/Basketball Operations: Statistics
Basketball Operations Analyst - Houston Rockets (Houston, TX)

Reports to: Daryl Morey, General Manager of Basketball Operations

The Houston Rockets front office is looking to add a talented new member to the team. This person will work intimately with the entire front office, including GM Daryl Morey, to organize basketball data, build software tools, and analyze basketball games. People who hate coding need not apply, though the job could easily be a fit for talented data scientists, software engineers, forecasters, web developers, statisticians, DBAs, machine learning experts, etc. Experience in basketball is not required; learning easily is. Much of the work is in SQL, so interested applicants should have either tangible SQL experience or a deep understanding of programming combined with an appetite to learn SQL quickly. Nimbleness of mind is key, as is the candidate's ability to fit into an energetic, passionate work environment in Houston. The position reports to the Daryl Morey, (GM)

QUALIFICATIONS:

  • Bachelor's degree or higher in related field
  • Experience with varied programming languages, particularly SQL
  • Experience with statistics and commonly used statistics packages, econometrics, data visualization, and basketball analytics are desirable.
  • Background in mathematical or computational field are desirable but not required.
  • Experience with large data sets is an advantage, as is experience with scripting languages
  • Interest in and familiarity of basketball and terminology
     

Highly motivated and dependable Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS, TEAMWORK are welcome to apply!  

Equal Opportunity Employer NO PHONE CALLS PLEASE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No Do you have experience with statistics and commonly used statistics packages, econometrics, data?

2. Yes/No Do you have experience with varied programming languages, particularly SQL?

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Internships: Any Internship
Basketball Operations Intern - Houston Rockets (Houston, TX)

BASKETBALL OPERATIONS INTERN


DEPARTMENT: Basketball Operations
TYPE: Internship
REPORTS TO: Executive VP of Basketball Operations

Assist the Houston Rockets front office in answering fundamental basketball questions using the best data sets in the game.  Questions are approached using a variety of mathematical and computational tools combined with basketball knowledge and intuition.  Premium is placed on actionable and timely analysis. Position is an excellent opportunity for those considering a career in the NBA, sports or data analysis. The position reports to the EVP of Basketball Operations.

QUALIFICATIONS:
-Experience with varied programming languages, particularly SQL

-Experience with data analysis, statistics and/or econometrics and familiarity with commonly used statistics packages or programming languages.

-Background in mathematical or computational field are desirable but not required.

-Experience with large data sets is an advantage, as is experience with scripting languages.

-Availability to serve a one-year internship. 

-Basic knowledge and familiarity of basketball and terminology
 

Individuals that exhibit our ONE TEAM PHILOSOPHY of PASSION, ACCOUNTABILITY, CUSTOMER FOCUS and TEAMWORK are welcome to apply!
Equal Employment Opportunity Employer

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Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I am able to work 30-40 hours a week.

2. Yes/No I have statistics class/work experience.

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Internships: Any Internship
Group Ticket Sales Spring Intern - Houston Rockets (Houston, TX)

RESPONSIBILITIES include but are not limited to:
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.
• Coordinate & execute various projects associated with growing our Group Ticket base
• Assist with office projects, mailing and updating customer information for Group Sales Department
• Support the VP, Coordinator, and Group Sales Department with array of daily tasks, game day duties, and special assignments.
• Organize and maintain group sales documents and reports                                                                           Help build orders, create event spreadsheets and help track events
• Support Group Sales department in various events such as Black Top Battle, Dog Walk, AP Review, etc.
• Main liaison for pre and post-game events
• Order and maintain inventory of department supplies
• Work all Game Nights assisting in game night execution
• Receptionist training

MINIMUM QUALIFICATIONS:
• College Junior or Senior Level student looking to gain exposure to sales in the sports market.
• Communications, Public Relations, Marketing, Sports Administration, or related business majors preferred.
• Ability to work under pressure and meet tight deadlines while balancing multiple tasks is essential.
• Strong written and verbal communication skills.
• Must enjoy working with all types of people.
• Must be proficient in Microsoft Word, Excel and Outlook.
 

PHYSICAL & MENTAL REQUIREMENTS:
• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
• The employee must be able to transfer and move items for departmental needs.
• The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. I am able to accept college credit as compensation for this position.

2. Yes/No. I have local housing available in/near Houston.

3. Yes/No. I understand that this is a semester internship, that starts in January and ends in May

4. Yes/No. I am able to work long days, evenings, weekend, and holidays as scheduled.

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Internships: Any Internship
Ticket Sales & Services 2015 Summer Intern - Houston Rockets (Houston, TX)

RESPONSIBILITIES include but are not limited to:

• Coordinate & execute various projects associated with growing our Group & Season Ticket Holder base.
• Assist with office projects, mailings and updating customer information for Sales & Services Departments.
• Organize and maintain sales documents and reports.
• Assist with phones and reception during peak periods.
• Support individual departments with execution of sales & services events.
• Provide assistance during Game Nights with sales & services initiatives
• Support the VP, Coordinator and Ticket Sales & Services Departments with game duties, special assignments and projects as needed.
• Receptionist training.
• Demonstrates our One Team philosophy of Passion, Accountability, Customer Focus, and Teamwork.

MINIMUM QUALIFICATIONS:
• College Junior or Senior Level student looking to gain exposure to sales in the sports market.
• Communications, Public Relations, Marketing, Sports Administration, or related business majors preferred.
• Ability to work under pressure and meet tight deadlines while balancing multiple tasks is essential.
• Strong written and verbal communication skills.
• Must enjoy working with all types of people.
• Must be proficient in Microsoft Word, Excel and Outlook.

PHYSICAL & MENTAL REQUIREMENTS:
• The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
• The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
• The employee must be able to transfer and move items for departmental needs.
• The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No. I am able to accept college credit as compensation for this position.

2. Yes/No. I have local housing available in/near Houston.

3. Yes/No. I understand that this is a semester internship, that starts in May and ends in August

4. Yes/No. I am able to work days, evenings, weekend, and holidays as scheduled.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/D-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/D-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/D-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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