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Sales, Service, & Marketing: Ticket Sales
Ticket Sales Associate - Seattle Storm (Seattle, WA)

Overall Objectives:
The Associate, Ticket Sales is responsible for generating new business and assists with achieving overall sales and attendance goals of the Seattle Storm by selling all Storm ticket products including, but not limited to, season ticket memberships, mini plans, and groups. 

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season ticket memberships and mini plans.
  • Contribute to group sales revenue goals by selling large group events and experiences.
  • Participate in phone call campaigns that require phone and cold calling skills.
  • Meet weekly productivity requirements for out-bound call volume, outside appointments and networking.
  • Build and maintain relationships which result in trial, purchase and repeat business.
  • Deliver excellent customer service.
  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.
  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
  • Participate in ongoing sales and service training and other professional development opportunities.
  • Influence and motivate peers to meet personal and team objectives.


Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience.
  • Prior direct selling and service experience preferred.
  • Display strong communication and interpersonal skills, both written and verbal.
  • Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
  • Ability to handle heavy outbound phone volume
  • Meet and exceed weekly and monthly ticket sales goals
  • Show initiative and be a self-starter
  • Possess creative, strategic, and quantitative skills sets
  • Demonstrate a positive and team-oriented attitude
  • Able to work evenings and weekends 

This is part-time, seasonal, position reporting to Senior Account Executive, Membership Development. 

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