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Ticket Operations Internship - Los Angeles Sparks (Los Angeles, CA)

Ticket Operations Internship

Internship Overview
The Los Angeles Sparks are seeking interns to learn and assist day to day ticket operations and ticket services in the front office and at all Los Angeles Sparks’ home games. The Ticket Operations Intern will learn to process and fulfill ticket orders in the Ticketmaster ticketing system and AXS Back Office for season ticket distribution, customer service issues on game day at the box office, and ticket operations as needed.

This unpaid internship requires attendance two (2) days in the front office per week, all home games, and post season extension for playoffs.

Duties and Responsibilities



• Learn to print and maintain the Sparks’ season tickets accounts and individual ticket packages
• Learn to/and update the customer accounts in the ticketing system
• Develop the skills to work in the box office during Sparks’ games and/ or other arena events


• Learn to/and process ticket sales orders
• Assist the ticket sales supervisor or other departments utilizing the skills developed in the organization as needed.

Knowledge, Skills, and Abilities


• Strong organizational, interpersonal, and written and verbal communication skills
• Strong computer skills with a focus on Excel and other Microsoft Office products

• Professional demeanor and appearance with high energy, positive attitude with a commitment to teamwork
• Ability to provide excellent customer service and adjust to rapidly changing business conditions

·         Ability to work in a fast-paced environment while maintaining an open-mind to being coached and sustaining a willingness to learn.



Requirements

·         Reliable form of transportation for work

·         Available to work nights, weekends, and game days.

·         Must be enrolled and receive college credit for internship

Please do not contact the team directly regarding any inquiry for this position.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have any experience with Tickemaster/Archtics or TMWin99/Classic?

2. Do you have any ticket-handling experience (theme park, sports, entertainment, etc.)?

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