Current available jobs that best match spurs:




Sales, Service, & Marketing: Client Relations/Customer Service
Austin Spurs - Service & Retention Representative - Austin Spurs (Austin, Tx)

This position is responsible for servicing, retaining and upselling Season Ticket Members for the Austin Spurs.  Additionally, the Service & Retention Representative will support the Ticket Sales & Service Manager with fulfilling benefits for the franchise.  The eligible candidate will carry a multitude of qualifications, including but not limited to: service experience, conflict resolution, active listening, time management, adaptability, creativity, willingness to learn, influencing skills, and ability to build and maintain relationships. 

In every position, each employee is expected to: Demonstrate Alignment with SS&E's Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities:

  • Achieve retention, season ticket member attendance and new sales goals thru service-based prospecting, networking, and strategic planning; demonstrate proactive service with "surprise and delight" mentality
  • Assist Ticket Sales & Service Manager in fulfilling benefits for Austin Spurs Season Ticket Members
  • Sharing information important to all season ticket members such as weekly reports, game reminders, roster changes, event invites, etc
  • Service & Retention Representative will plan and execute special event to positively influence renewal intentions; action items include researching and booking event space, creating event themes and gathering vendors to complete entertainment and hospitality needs
    • Included are events for all season ticket members and exclusive VIP events for premium members
  • Handling in-office redemptions of unused ticket exchange, bring-a-friend vouchers, and purchase of additional tickets by season ticket members
  • Preparing mid-season and post-season season ticket member satisfaction surveys
  • Developing a touchpoint plan for all account representatives
  • Sending season ticket member attendance reports to account representatives and management after every 3 games
  • Helping us get to know our season ticket members
    • Examples: Learning occupations, kids’ and pets’ names, birthdays, favorite sports teams, alma maters, activities outside of work/school, hobbies
  • Building and executing plan to increase season ticket member game and event attendance
  • Establish relationships by acting as the primary service contact for Austin Spurs Season Ticket Members and fulfilling day-to-day service requests
    • Ensuring a solid relationship is formed with every season ticket member and the Spurs organization
    • The relationship can exist through an account representative and/or service & retention representative. These relationships are to be formed through a combination of seat visits, conversations at events, phone calls, e-mails, and LinkedIn.
  • Assisting Ticket Sales & Service Manager with implementation of auto-renewal program
  • Collaborate and make recommendations to Director of Business Operations, Ticket Sales & Service Manager and other Austin Spurs staff to enhance fan experience based on Season Ticket Member feedback
  • Other duties as assigned

Qualifications: 

  • Bachelor's degree from accredited university or college
  • 1-3 Years of service and/or sales background
  • 0-2 Years of Ticketmaster Archtics practice/understanding
  • Strong customer service skills required.
  • Strong teamwork aptitude required.
  • Interpersonal skills and the ability to create and maintain favorable relationships
  • Superior verbal and written communication skills
  • Ability to multi-task and meet several deadlines simultaneously while working flexible hours including, evenings, weekends, some holidays & event nights. 
  • Ability to provide active listening and conflict managing skills
  • Aptitude for influencing others in a positive and effective manner
  • Ability to walk, bend/stoop, push/pull and sit for long periods of time
  • Ability to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?

3. What is your highest level of education?

4. Please provide an example of a time when you were faced with a challenge while trying to make a sale. What was the end result?

5. Do you have customer service experience? If so, please provide an example of a time when you exhibited exceptional service.

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Sales, Service, & Marketing: Game Operations/Presentation
Game Operations Coordinator - Spurs Sports & Entertainment (San Antonio, Tx)

The eligible candidate will service and interact with a diverse group of clients; both internal and external. This position will oversee the game presentation of the San Antonio Rampage (AHL) and San Antonio Stars (WNBA), working with internal stakeholders. It is important for this candidate to be able to coordinate the game-scripting, conception, planning, and execution of all elements over the course of a season through internal and external contacts (sponsors, contestants, season ticket members, etc.) as well as prioritize and organize a diverse workload. 

This position will also be responsible for providing support to the Director of Business Operations regarding game presentation, communication, and budgeting. The eligible candidate should meet the following qualifications, including but not limited to: direct Rampage and Stars games, manage multiple working documents, make quick decisions, maintain a professional demeanor and positive attitude, have strong organizational skills, and manage multiple personalities of direct and indirect reports.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Game directing for San Antonio Rampage and San Antonio Stars – direct different areas of game presentation (audio, cameras, graphics, spotlights, LEDs, promotions, mascots, announcers, and entertainment teams) during all Stars and Rampage games.
  • Oversee the game presentation for San Antonio Rampage and San Antonio Stars franchises – includes all rules/guidelines for in-game execution, including entertainment teams, Game Crew, and part time staff on a game night, as well as meeting with different departments to assist in planning of upcoming games.
  • Oversee game scripts and public address announcements for in-game use – working with sponsorship, marketing, and ticket sales departments to fulfill all contractual obligations.
  • Game day supervisor of San Antonio Stars Star Squad – staying in constant communication with choreographers of each dance team and managing team performance.
  • Oversee in-arena hosts and PA announcer for San Antonio Rampage and San Antonio Stars – provide feedback to in-arena hosts and PA announcer regarding performance.
  • Other duties as assigned. 

Qualifications: 

  • Bachelor’s degree from an accredited university required. 
  • Minimum 1-2 years event planning experience
  • Preferred 1-2 years game presentation experience
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
  • Ability to prioritize multiple tasks and support multiple high level positions.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations and information.
  • Demonstrate poise, tact and diplomacy
  • Strong teamwork aptitude required
  • Strong customer service skills required; both internal and external
  • Strong oral and written communication skills
  • Ability to work independently and coordinate multiple tasks
  • Stand/sit/walk for long periods of time.
  • Ability to lift/push/pull 25 lbs. on a regular basis
  • Ability spend over 8 hours working on certain day

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?

3. What is your highest level of education?

4. Do you possess at least 1 year of event planning experience?

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Sales, Service, & Marketing: Marketing
Marketing Coordinator - Spurs Sports & Entertainment (San Antonio, Tx)

As an integral member of the Spurs Sports & Entertainment Marketing Department, this position is responsible for supporting the marketing functions for multiple business units, as well as collaborating on various marketing projects and processes throughout the organization.  This position pro-actively interacts with a variety of cross-functional areas, such as ticketing, marketing partnerships, creative services, digital communications and game operations to achieve organizational goals and objectives.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities:

  1. Assist in development of annual strategic marketing & communication plans for assigned SS&E business units & community-oriented departments while facilitating each plan’s execution through collaboration with internal stake holders. 
  2. Create innovative digital-first marketing strategies which help achieve strategic business goals and engage fans. Oversee, implement, forecast and recap marketing & communication campaigns.  
  3. Maintain working knowledge of target audiences, new products and services, results of marketing and promotional tactics, and new marketing-related technologies.
  4. Assist in development and management of marketing budgets, including monitoring expenses on a monthly basis for accuracy and appropriateness, completing timely reports to leadership and taking prompt and corrective action when required.
  5. Develop and maintain professional, collaborative relationships with internal departments and external stakeholders to achieve strategic marketing goals and objectives.
  6. Other duties as assigned.

Qualifications: 

  • Four-year degree, preferably in Marketing or Communications.
  • 1-2 years’ experience in related field
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required
  • Ability to prioritize multiple tasks, pro-actively problem solve and be highly organized
  • Ability to work long, flexible hours including evenings, weekends, and holidays
  • Ability to lift 30lbs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. What is your highest level of education?

3. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?

4. How many years of relevant work experience do you hold?

5. Describe a marketing project in which you had to coordinate and work with a diverse team of people.

6. Describe your experience managing a digital marketing campaign.

7. Describe a community-based marketing initiative you've worked on previously.

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Facility Operations/Security: Custodial/Housekeeping
Operations Associate - San Antonio Spurs (San Antonio, Tx)

This position is responsible for all providing maintenance and housekeeping responsibility both inside and outside of the practice facility. The eligible candidate will service a diverse group of important employees and contracted partners, ranging from player relations to general positions serving housekeeping and maintenance or security related duties. Independent judgment is required to manage a diverse workload of responsibilities in an effective and quality manner.  A successful candidate will have the ability to manage work responsibilities and interactions with staff and a diverse group in a positive and service minded manner.

This position will also be responsible for providing support to the Practice Facility Supervisor.  The eligible candidate will carry a multitude of qualifications, including but not limited to: general and specific housekeeping duties, basic electrical knowledge, general building maintenance and repair, including but not limited to: painting, sheetrock repair, door repair, pest removal, laundry care and landscaping. This candidate also must have the ability to monitor security and fire alarm systems and be able to react with the appropriate sense of urgency to resolve the situation.

 

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development.

Responsibilities:

  • Execute housekeeping and maintenance duties. Assist in a team effort to complete duties which support events, day-to-day operations and facilities readiness conditions.
  • Consistently identify opportunities for facility readiness condition improvements. Prioritize, track, and maintain work progress through our online maintenance systems and tools provided. Take initiative to communicate and correct facility issues that may arise.
  • Correspond and communicate both written and oral directions in a professional and detailed manner. This includes the requirement that directions, knowledge, assignments, deadlines and/or expectations are communicated and follow-up is provided to ensure satisfactory performance completion.
  • Consistently and appropriately problem solve, indentify, diagnose and resolve maintenance housekeeping and safety issues. Act as quality control and assurance for building and facility readiness needs.
  • Communicate professionally and effectively with staff, visitors and contracted partners
  • Regulate and control access to secure areas. Monitor, patrol and respond to alarms/emergency situations inside and outside the Practice Facility and grounds.

Qualifications: 

  • 1-2 Years basic housekeeping experience and skills.
  • 1-2 Years building maintenance experience and skills.
  • Working knowledge of Microsoft Suite and other computer applications required.
  • Able to lift and carry items over 50lbs.
  • Ability to prioritize multiple tasks and support multiple high level positions.
  • High level interpersonal skills. Able to handle sensitive and confidential situations/information.
  • Strong customer service skills required. Demonstrate poise, tact and diplomacy.
  • Strong oral and written communication skills. Able to work independently and complete multiple tasks.
  • Able to work flexible hours including overnights, evenings, weekends and holidays.
  • The ability to work with little supervision and accomplish tasks that consistently meet or exceed expectations.
  • The ability to remain alert, awake, stand, walk or sit during a 8-12 hour shift.

Preferred Experience:

  • 1-2 Years basic electrical experience.
  • 1-2 Years basic plumbing and/or HVAC experience.
  • Some security and fire safety system knowledge.
  • Working knowledge of Aware Manager systems.

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?

3. Describe you level of experience with HVAC and/or Plumbing?

4. Describe your level of electrical experience.

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/G LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/G League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/G League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Team Locations: Arlington, Atlanta, Austin, Boston, Brooklyn, Canton, Cedar Park, Charlotte, Chicago, Cleveland, Dallas, Denver, Delaware, Des Moines, Detroit, El Segundo, Erie, Frisco, Fort Wayne, Grand Rapids, Greensboro, Hidalgo, Hoffman Estates, Houston, Indianapolis, Lakeland, Long Island, Los Angeles, Memphis, Miami, Milwaukee, Minneapolis, Mississauga, New Orleans, Newark,  New York, Oakland, Oklahoma City, Ontario, Orlando, Oshkosh, Philadelphia, Phoenix, Portland, Portland-Maine, Prescott Valley, Reno, Rosemont, Salt Lake City, Santa Cruz, Sacramento, San Antonio,  Seattle, Southaven, Sioux Falls, Taylorsville, Toronto, Uncasville, Uniondale, Walker, Washington, Westchester, White Plains

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA/ G League cities in which you want to work -i.e Minneapolis, New Orleans, New York, Oklahoma City, Orlando, Philadelphia, Phoenix, Portland, Sacramento, San Antonio, Toronto, Salt Lake City, Washington, Rosemont, Uncasville, Arlington, Seattle, Washington, Ontario, Cedar Park, Canton, College Park, Newark, Erie, Fort Wayne, Walker, Greensboro, Des Moines, Lakeland, Uniondale, Southaven, Prescott Valley, etc

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