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Sales, Service, & Marketing: Ticket Sales
Account Executive - Spurs Sports & Entertainment (San Antonio, Tx)

Spurs Sports and Entertainment seeks a positive and passionate individual responsible for further developing, maintaining, and increasing Season Ticket and Group Ticket Sales for the San Antonio Spurs, Rampage, Stars, San Antonio FC, and AT&T Center Family Shows and/or Events with a strong focus on relationship sales and customer retention. This person must provide extensive customer service and continual development of relationships with customers, co-workers, and corporate sponsors. Base pay will include an annual salary and commission. This position must support the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, and innovation.

 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Meet or exceed weekly, monthly, and annual sales goals while exceeding client expectations in value and service.
  • Generate, Develop, and Maintain new and ongoing business and sales relationships.
  • Implement and Demonstrate outbound sales efforts by using sales and services best practices, prospecting, networking, lead generation, and data capture and personal database management.
  • Develop and Attain personal strategies, procedures, and goals to increase sales for SS&E Properties while committing to on-going sales training and development of best sales practices.
  • Greet, Support, and Serve current and potential clients daily and at games.
  • Assist and Support the Director of New Member Ticket Sales with all aspects of promoting and managing all SS&E Franchise properties and other department responsibilities.

This position is responsible for selling the following inventory:

  1. Season Tickets
  2. Premium Seating
  3. Partial Plans
  4. Group Seating

Qualifications: 

  • 2+ years of previous sales experience, sports and entertainment industry preferred.
  • Basic understanding of CRM.
  • Self-starter with an outstanding work ethic.
  • Proficient with Ticket Master Archtics Ticketing System preferred.
  • Proficient in Microsoft Office, Excel, Word, Power Point and other computer skills required.
  • Ability to prioritize multiple tasks and support multiple high level positions.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations and information.
  • Demonstrate poise, tact and diplomacy.
  • Strong teamwork aptitude required.
  • Strong customer service skills required.
  • Excellent communication, presentation, and listening skills.
  • Ability to work independently and coordinate multiple tasks.
  • Stand/Sit/Walk for long periods of time.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. Are you currently or have you ever been employed with SS&E?

3. Are you willing to work a flexible work schedule to include nights, weekends, and/or holidays?

4. Do you possess at least 2 years of previous sales experience?

5. Identify your THREE (3) greatest strengths and explain why.

6. Describe your comfortable level with making a minimum of 60 calls per day. If comfortable, please describe any previous experience.

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Player/Basketball Operations: Statistics
Basketball Information Systems - Back end Developer - San Antonio Spurs (San Antonio, Tx)

An experienced software engineer who will contribute to the implementation of a basketball information system back end. This position will be responsible for building out server-side services that supply data to a basketball information system web front end. In addition, they will also be responsible for helping to manage and administer a Microsoft SQL Server database, which houses the information that the backend services provide access to. They should be familiar with the software development life cycle, including design, implementation, maintenance, and support.

This position will work as a part of the Basketball Operations Analytics department, and will collaborate with the entire group, including the VP of Strategic Research, Director of Basketball Analytics, and Director of Basketball Information Systems.

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Build backend software services that enable the development of user-friendly software tools for use by the Basketball Operations staff.
  • Contribute to the management and administration of a Microsoft SQL database server including periodic maintenance tasks, and ad hoc batch data entry/extracts on large volumes of basketball-related data as requests arise.
  • Help manage third party vendors providing technological resources and/or data feeds to the Basketball Operations department, along with various technologies (analytical programs, systems, and resources) utilized by the department, both independent or associated with vendors.
  • Proactively maintain and support the basketball information system infrastructure.
  • Other related duties as assigned.

Qualifications: 

  • Bachelor's degree from accredited university in Computer Science, Applied Mathematics, Operations Research, Information Systems, Information Technology, or related field with focus on computer programming
  • Strong server side web development skills and experience working with a MVC framework
  • Strong Microsoft SQL Server programming and administration skills along with an understanding of database design and data collection methodology, including the underlying relational and dimensional data models
  • Experience working with Java, or with other object oriented programming language
  • Strong project management skills, including the ability to work independently and coordinate multiple tasks
  • Strong organizational skills, with a robust attention to detail, in regards both to checking and working with data, as well as visual presentation of deliverables and reports
  • Strong collaboration skills with the ability to work with and communicate with people from all departments and at all levels of the organization
  • Ability to handle high pressure situations while still being attentive to the detail and excellent work product required
  • Familiarity with automation systems such as Jenkins is a plus
  • Familiarity with SAS software stack, especially SAS server deployment, SAS Metadata Server, and SAS Enterprise Guide, is a plus
  • Knowledge of advanced basketball statistics, and knowledge of common basketball statistical resources, both public and proprietary is a plus
  • Must have high level of interpersonal skills to handle sensitive/confidential situations and information
  • A working knowledge of the NBA, and the NBA rules & regulations, is a plus
  • Stand/Sit/Walk for long periods of time.
  • Ability to lift/push/pull 50 lbs

*SS&E is an Equal Opportunity Employer*

 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. What is your highest level of education?

3. Are you willing to relocate?

4. Do you have experience working with SQL databases?

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Player/Basketball Operations: Statistics
Basketball Information Systems Frontend Developer - San Antonio Spurs (San Antonio, Tx)

An experienced software engineer who will contribute to the implementation of a basketball information system front-end. This position will be responsible for supporting the development of a web based front-end that provides data in an easy to use user interface to the Basketball Operations department. This will have a specific focus on mobile design, as well as cross-platform usability across multiple devices and browsers. They should be familiar with the software development life cycle, including design, implementation, maintenance, and support.

This position will work as a part of the Basketball Operations Analytics department, and will collaborate with the entire group, including the VP of Strategic Research, Director of Basketball Analytics, and Director of Basketball Information Systems.

 

In every position, each employee is expected to: Demonstrate Alignment with SS&E’s Core Values and Mission, Collaborate with Internal/External Family Members and Demonstrate Ongoing Development.

Responsibilities: 

  • Build user-friendly software tools for use by the Basketball Operations staff via a web interface.
  • Implement a web based front-end that responsively scales to function properly on desktop systems, tablets, and mobile devices.
  • Design and develop data visualizations to be used in the basketball information system.
  • Proactively maintain and support the basketball information system infrastructure.
  • Other related duties as assigned.

Qualifications: 

  • Strong front end JavaScript web development skills
  • Knowledge of different CSS frameworks such as Bootstrap and Foundation
  • Understanding of front end UI frameworks such as Angular, React, and Vue.js
  • Strong background in building data visualizations using d3.js or similar libraries
  • Experience designing and building responsive web apps that function efficiently across multiple devices
  • Strong project management skills, including the ability to work independently and coordinate multiple tasks
  • Proficient in Microsoft Office, Excel (including PivotTables), Word, PowerPoint, Access, and other computer skills
  • Strong organizational skills, with a robust attention to detail, particularly in regards to visual presentation of deliverables and reports
  • Strong collaboration skills with the ability to work with and communicate with people from all departments and at all levels of the organization
  • Ability to handle high pressure situations while still being attentive to the detail and excellent work product required
  • Knowledge of advanced basketball statistics, and knowledge of common basketball statistical resources, both public and proprietary is a plus
  • Must have high level of interpersonal skills to handle sensitive/confidential situations and information
  • A working knowledge of the NBA, and the NBA rules & regulations, is preferred
  • Stand/Sit/Walk for long periods of time
  • Ability to lift/push/pull 50 lbs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years of age?

2. What is your highest level of education?

3. Are you willing to relocate?

4. Do you have experience programming with JavaScript?

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Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, New Orleans, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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