The Seattle Storm is a professional basketball franchise looking for a part time box office associate. This position is dedicated to the efficient servicing of all Seattle Storm guests at the KeyArena box office on game nights. The box office associate duties include walk-up ticket sales and will-call.
Essential Duties and Responsibilities
· Sell tickets via Ticketmaster system
· Handle outbound and inbound will-call requests
· Interact with guests to answer questions and resolve ticketing issues
· Handle cash and credit card transactions and balance a simple bank
Qualifications and Requirements
· Excellent customer service skills
· Excellent verbal communication skills
· Ability to work under pressure
· Prior use of Ticketmaster or similar ticket system preferred
· Previous box office experience preferred
· Ability to work evenings, weekends, holidays as scheduled
The box office associate reports to the Manager of Ticket Technology & Operations, and is a non-exempt, part-time position.
Qualified candidates should send cover letter detailing interest and updated resume to:
Communication Assistant & Writer - Seattle Storm (Seattle, WA)
The Seattle Storm is seeking a professional, detail-oriented individual with strong writing and editing skills to drive content development for multiple marketing and communications channels. The goal of this writer is to build audience through affinity, excitement and community amongst Storm fans. This position reports to the Public Relations Manager.
Create and implement an editorial calendar beginning in the preseason and lasting through playoffs.
Responsible for all written content on StormBasketball.com, including feature/lifestyle stories and all basketball content (game previews, recaps and practice reports)
Actively track player stats and milestones
Assist in media guide and preseason and playoff media guide production
Assist with all game notes for all home and road games
Produce postgame notes and quotes documents at all home games
Update Media Central daily / as updates are needed
Assist with writing, proofreading and editing all marketing, communications and sales materials developed within the organization
Assist with social media content development
Write all roster card messaging to convey key messages in the organization
Manage weekly Monday morning releases to media
Proactively offer ideas for new content
Act as a fact-checker for website and newsletter content
Manage game-day assistants and staffing
Assist with other duties as necessary
REQUIRED SKILLS, EXPERIENCE AND ABILITIES
This job requires a strong background and experience with professional writing. Samples of published work are required.
Write content in a consistent voice that adheres to brand positioning and core values of the Storm
1+ years of relevant experience in journalism, writing, editorial or marketing
Bachelor’s degree in related field
Previous published writing proficiency, preferably web features
Self-starter with creative ideas
Fast, concise accurate writer with great sense of how to speak to fans
Sense of humor and ability to capture the fun of Storm games, players and fans
Must be available to attend all Storm home games and watch all Storm road games (34 regular season, 2 preseason and possibility of up to 7 postseason games)
Sales, Service, & Marketing: Game Operations/Presentation
Marketing & Game Ops Associate - Seattle Storm (Seattle, WA)
Marketing & Game Operations Associate
Includes in-office support as well as in-game.
Offer key learning’s about game day ops and marketing collaboration in a pro sports setting
Support the marketing, merchandise and game ops departments with all internal processes and game day procedures
Offer candidate an opportunity to work cross-departmentally throughout the season, ensuring clear communication and teamwork between other departments and game ops for a continued exceptional experience for Storm fans
GAME & EVENT OPS
Assist with in-game activation of sponsored elements
Sales FEP and partnership activation spreadsheet management
Create headshot chart and numerical rosters for both teams for every game
Attend production meetings pregame
Communicate with vendors to book rentals and activities for games and events
Assist in the coordination of all VIP, Storm 360 Member and community parties and events; including site visits, team logistics, prop and signage supplies and all other coordination as needed
See first-hand a world-class game day production and event management, from start to finish
Candidate will gain extensive experience managing logistics with vendors and external companies needed for games and events
Candidate will gain a deep understanding of how marketing and game operations supports each department, especially sales and partnerships, within a pro sports team
Attend pre-script and final script meetings prior to game day, assuring that all in-game contracted and paid elements are included
Attend marketing meetings on a weekly basis for brainstorming and cross-department collaboration
Will assist with budget oversight and management
Assist in oversight of Dance Troupe and mascot operations
Assist in Event and Entertainment team scheduling
Candidate will have inside-access at how a pro sports team marketing department is run
Through attending marketing meetings and script meetings, candidate will gain knowledge of multiple departments within marketing (digital, PR, CR)
Through budget management, candidate will learn decision-making as it relates to spending money for ROI (mascot events, giveaways, etc)
Manage arrival and receiving process for merchandise
Assist team shop manager with transportation and shipping of online orders
Assist with the organization of the Storm Team Shop behind-the-scenes and at all external-facing store locations
Gain first-hand knowledge of management of inventory
Candidate will see the merchandise process from start to finish, including buying, receiving, promotional strategies and inventory logging
Force 10 Hoops (Seattle Storm) is a professional basketball franchise that is looking for motivated, energetic, and dedicated individuals to gain hands-on experience in professional sports as part of the Storm Marketing & Promotions Team. Work closely with members of the Storm’s Marketing and Events & Entertainment Departments to execute projects from start to finish, including: community outreach promotions, game nights, Storm special events and administrative support. Many of these events are on evenings and weekends.
The responsibilities for this position include, but are not limited to, the following:
Plan, implement and manage game night functions (in-arena, on-court, concourse & plaza activities) for every Storm home game
Assist in event planning for marketing, ticket sales, community relations and public relations initiatives (e.g, basketball clinics, Season Ticket Holder parties, press conferences, Media Day, marketing events)
Seek out database building opportunities and lead generation
Contribute to the development of branding/positioning for all advertising and promotional campaigns including ticket sales, sponsorship activation, TV and radio broadcasts, grassroots events, and KeyArena game activities
Skills and Experience:
Ability to handle numerous tasks simultaneously, manage a project from design to completion, and deliver an outstanding work product
Detail-oriented, especially under deadline pressures, with excellent verbal and written skills
Highly organized and efficient with time
Creative focus when problem solving
Positive attitude toward colleagues and outside vendors
Strong teamwork and relationship-building talents
Knowledge of Excel, Word and Publisher
Ability to work nights/weekends/flexible schedule
Must be able to lift and carry heavy/awkward props, boxes, items
This is a part-time position. Qualified candidates should apply on nbateamjobs.teamworkonline.com, submitting a resume and cover letter.
Please reference that you are applying for the Marketing & Promotions Associate.
Background: Force 10 Hoops (Seattle Storm) is a professional basketball franchise that is looking for a motivated, energetic, and organized individual to work in its Team Store. This is a part-time, temporary position. Approximately 5-15 hours/week from May – September.
Responsibilities: The responsibilities for this position include, but are not limited to, the following: •Greets and acknowledges customers •Recommends, selects and helps locate or obtain merchandise for customers •Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise •Follows all register procedures and handles cash accordingly •Verifies amount of bank at beginning and the end of each shift •Completes all related close-out paperwork and performs other duties as assigned •Run merchandise to locations as needed •Maintains a clean and organized store or stand •Assists with loading and unloading of merchandise •Distribute merchandise to locations •Ensures that all merchandise is correctly labeled and displayed •Sets aside and notifies supervisor of defective, mismarked, mislabeled, incorrectly priced, shopworn or damaged merchandise •Conducts inventory, as directed by supervisor/manager
A flexible schedule is required, as you must be able to work all home game days. Please review our home game schedule at www.StormBasketball.com before applying.
Qualifications •High school degree preferred •Excellent customer service and communication skills •Must be able to lift 25 lbs. and stand extended periods of time •Must be able to manage multiple tasks and work in a team environment •Must be able to work days, nights and weekends •Must have strong attention to detail
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