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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Ticket Sales - Seattle Storm (Seattle, WA)

Overall Objectives:

The Seattle Storm seeks a passionate, committed, and energetic salesperson to help drive group sales revenue and assist with achieving overall ticket sales and attendance goals.  This person will sell a variety of group ticket products, including traditional groups, suites and premium seating, theme nights, and group fan experiences. Additionally, this role will be responsible for servicing group accounts to achieve optimal retention and escalation results.

Essential Duties and Responsibilities:

  • Develop & execute strategies to maximize revenue generation from the sale of Storm group ticket products, with a primary focus on new business development, selling group events and fan experiences.

  • Work with group leaders (i.e. captains) to develop and implement game day events and experiences that result in large ticket purchases and repeat business.

  • Develop a pipeline of group ticket prospects to support long-term growth objectives

  • Create, manage & implement large-scale group ticket platforms

  • Meet or exceed weekly productivity requirements for outbound sales outreach and prospecting (phone calls, emails, social selling, face-to-face meetings, etc.)

  • Consistently deliver & display excellent customer service & follow-through

  • Participate in game day sales and service duties including but not limited to greeting clients, escorting fan experience groups, hosting prospects, and managing event implementation

  • Participate in ongoing sales and service training and other professional development opportunities

  • Influence and motivate peers to meet personal and team objectives

     

    Qualifications and Requirements:

  • 4 year college degree or combination of equivalent education and experience

  • Minimum of 1-2 years prior direct selling and service experience required; group sales and/or B2B sales experience strongly preferred

  • Strong computer skills; experience with Ticketmaster’s Archtics software & CRM or Salesforce knowledge preferred

  • Display strong communication and interpersonal skills, both written and verbal

  • Strong time management and organizational skills required

  • Must be able to thrive in a fast-paced environment, manage multiple tasks simultaneously, and handle complicated customer service issues as they arise with grace & composure

  • Meet and/or exceed individual ticket sales revenue goals

  • Demonstrate ability to prospect, manage, and grow a customer base

  • Demonstrate a positive, collaborative, and team-oriented attitude

  • Able to work flexible hours including evenings and weekends at seasonal and community events, and must be available to work all Seattle Storm home games

     

    This is a full-time, non-exempt position reporting to the Storm’s Group Sales Manager. Full Seattle Storm employee benefits package.

     

    Qualified candidates should apply. Submit resume and cover letter detailing interest on the TeamWork On-line site.

     

    No phone calls, please.

     

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Sales, Service, & Marketing: Ticket Sales
Account Executive, Ticket Sales - Seattle Storm (Seattle, WA)

Overall Objectives:

Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by selling ticket products, with a focus on full season ticket, multiple-game packages, and group nights. This role will also be responsible for servicing existing season ticket holder accounts to achieve optimal retention and escalation results.

Essential Duties and Responsibilities:

  • Develop and execute sales and prospecting strategies to maximize revenue generation from the sale of all Storm ticket products, with a primary focus on selling new full season tickets, multiple-game packages, and groups.

  • Build and maintain relationships which result in trial, purchase and repeat business.

  • Meet weekly productivity requirements for out-bound call volume and outside appointments.

  • Deliver excellent customer service.

  • Participate in game night sales and service opportunities including hosting customers and prospects, making in-seat visits and staffing the Fan Information Booth.

  • Service and sell large group events and fan experiences.

  • Attend team and community events for the purpose of making new connections and maximizing sales opportunities.

  • Participate in ongoing sales and service training and other professional development opportunities.

  • Influence and motivate peers to meet personal and team objectives.

     Qualifications and Requirements:

  • Minimum of 1-2 years of direct selling and service experience; ticket sales experience preferred.

  • 4 year college degree or combination of equivalent education and experience

  • Strong computer skills; experience with Ticketmaster’s Archtics software & CRM preferred.

  • Display strong communication and interpersonal skills, both written and verbal.

  • Meet and/or exceed individual tickets sales revenue goals – both new and renewal business.

  • Demonstrate an ability to manage and grow a client base.

  • Possess creative, strategic, and quantitative skills sets.

  • Demonstrate a positive and team-oriented attitude.

  • Able to work evenings and weekends.

     This is a full-time, non-exempt position reporting to the Storm’s Manager of Ticket Sales and Service. Full Seattle Storm employee benefits package.

     Qualified candidates should apply. Submit resume and cover letter detailing interest directly to TeamWork On-line.

    No phone calls, please.

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Sales, Service, & Marketing: Ticket Sales Management
Manager of Group Ticket Sales - Seattle Storm (Seattle, WA)

MANAGER, GROUP TICKET SALES

Overall Objectives:
Drive revenue and assist with achieving overall sales and attendance goals of the Seattle Storm by managing group ticket sales efforts. Work closely with top management in developing programs and revenue generating strategies to increase group sales. Manage a team of account executives focused on group ticket sales.

Essential Duties and Responsibilities:
• Manage and execute group sales and prospecting strategies to maximize revenue generation from the sale of Storm ticket products, with a primary focus on selling group ticket products and experiences.
• Assist with and support efforts to increase season ticket renewal rates and new sales.
• Manage and monetize game-specific events with an emphasis on building relationships with clients that result in large group ticket purchases and repeat business.
• Collaborate with Marketing, Communications, Season Ticket Sales, and Sponsorship Departments to develop theme nights and specific events to maximize group sales.
• Manage sales campaign implementation to achieve or exceed desired goals including call volume, outside appointments, etc.
• Reinforce and practice excellent customer service which increases customer retention and investment.
• Participate in in-arena sales and service opportunities including hosting customers and prospects,
• Attend team and community events for the purpose of making new connections and maximizing sales opportunities.
• Participate in ongoing sales and service training and other professional development opportunities.
• Influence and motivate peers to meet personal and team objectives.

Qualifications and Requirements:
• 2-3 years of management and event planning experience; ticket sales experience preferred.
• 4-5 years of sales and service experience; ticket sales experience preferred.
• Strong computer skills; experience with Ticketmaster’s Archtics software preferred.
• Display strong communication and interpersonal skills, both written and verbal.
• Meet and/or exceed organizational tickets sales revenue goals.
• Demonstrate ability to manage and grow a client base.
• Possess creative, strategic, and quantitative skills sets.
• Demonstrate a positive and team-oriented attitude.
• Able to work evenings and weekends.

This is a full-time, exempt position reporting to the VP of Ticket Sales. Full Seattle Storm employee benefit package.

*The Seattle Storm is an Equal Opportunity Employer*

Qualified candidates should apply, submit resume and cover letter detailing interest to:

http://nbateamjobs.teamworkonline.com/teamwork/r.cfm?i=54368

 

No phone calls, please.

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Future Notification Only - NBA/WNBA/G LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/G League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/G League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Team Locations: Arlington, Atlanta, Austin, Boston, Brooklyn, Canton, Cedar Park, Charlotte, Chicago, Cleveland, Dallas, Denver, Delaware, Des Moines, Detroit, El Segundo, Erie, Frisco, Fort Wayne, Grand Rapids, Greensboro, Hidalgo, Hoffman Estates, Houston, Indianapolis, Lakeland, Long Island, Los Angeles, Memphis, Miami, Milwaukee, Minneapolis, Mississauga, New Orleans, Newark,  New York, Oakland, Oklahoma City, Ontario, Orlando, Oshkosh, Philadelphia, Phoenix, Portland, Portland-Maine, Prescott Valley, Reno, Rosemont, Salt Lake City, Santa Cruz, Sacramento, San Antonio,  Seattle, Southaven, Sioux Falls, Taylorsville, Toronto, Uncasville, Uniondale, Walker, Washington, Westchester, White Plains

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA/ G League cities in which you want to work -i.e Minneapolis, New Orleans, New York, Oklahoma City, Orlando, Philadelphia, Phoenix, Portland, Sacramento, San Antonio, Toronto, Salt Lake City, Washington, Rosemont, Uncasville, Arlington, Seattle, Washington, Ontario, Cedar Park, Canton, College Park, Newark, Erie, Fort Wayne, Walker, Greensboro, Des Moines, Lakeland, Uniondale, Southaven, Prescott Valley, etc

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