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Sales, Service, & Marketing: Ticket Sales
Inside Sales Associate - Minnesota Timberwolves (Minneapolis, MN)

**This position has a start date of June 1st, 2015. 

Department: Inside Sales

Reports to: Manager of Inside Sales

Position Type: Full-Time/Temporary/Non-Exempt


The primary focus of this position is to develop and nurture client relationships in the Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Timberwolves and Minnesota Lynx.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Generate new sales revenue in full and partial season memberships by researching individuals, companies and industries.
  2. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  3. Sell full and partial season memberships as well as premium seating and group tickets.
  4. The minimum expectation is 90 minutes of time via telephone every day (450/week) OR 100 phone calls (500/week).
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication in CRM.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities and Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.
  6. Knowledge of CRM and Archtics is preferred.


Bachelor’s degree or equivalent experience preferred.


Sales experience with the business side of collegiate, minor league or professional sports is preferred.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. Office hours are typically 8:00 AM-5:00PM Monday-Friday. In addition to working office hours staff are required to work all Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.


Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

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*Job/Career Fairs: Job/Career Fair
Minnesota Timberwolves and Lynx Working in Sports Workshop (March 7, 2015) - Minnesota Timberwolves/Lynx (Minneapolis, MN)

Minnesota Timberwolves and Lynx are hosting the second annual Working in Sports Workshop on Saturday, March 7, 2015!

The workshop will take place at the Target Center: 600 1st Ave Minneapolis, MN 55403 from 9:20AM-4:00PM.
The workshop will also include a lower level ticket to the Timberwolves vs. Portland Trailblazers that evening (7PM). Additional tickets are also available for purchase.

The theme for the Workshop is "Jumpstart Your Career in Sports." Special keynote speaker Ryan Tanke, Sr. Vice President/Chief Revenue Officer will lead the morning by telling the inspirational story of how he "jumpstarted" his career, and offer advice on how you can do the same.

Furthermore, Collegiate, Minor League and Professional sports organizations from across the midwest will be present throughout the entire workshop!


8:30AM-9:15AM        Registration

9:20AM-10:00AM      Key Note Speaker: Ryan Tanke

10:00AM-10:45AM    Breakout Session 1

10:45AM-11:30AM    Breakout Session 2

11:30AM-12:15PM    Breakout Session 3

12:15PM-1:15PM      Lunch

1:30PM-2:15PM        Panel

2:30PM-4:00PM        Career Stations and Exclusive Mayo Clinic Tours

7:00 PM-9:00PM       Games: Timberwolves vs. Portland Trailblazers


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Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA cities in which you want to work -i.e. Philadelphia, New York, Miami, Orlando, Boston, New Jersey, Washington, Charlotte, Milwaukee, Cleveland, Toronto, Detroit, Indiana, Atlanta, Chicago, Utah, San Antonio, Dallas, Minnesota, Denver, Houston, Memphis, Sacramento, LA Lakers, LA Clippers, Portland, Phoenix, Seattle, SF

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