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Sales, Service, & Marketing: Ticket Sales
Account Executive, Group Events - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Account Executive, Group Events

Department: Group Events

Reports to: Manager of Group Events

FLSA Status: Non-Exempt

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships in Minneapolis/St. Paul and surrounding areas focusing on creating and selling group events/group experiences through group ticket inventory.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Top priority is to sell group tickets as well as full and partial season memberships and premium seating.
  2. Generate new sales revenue in full and partial season memberships by researching individuals, companies and industries.
  3. Make cold calls, attend charity events and networking events, conduct professional meetings with potential clients.
  4. Expectations are 250 calls, 10 appointments set and 5 completed appointments every week.
  5. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  6. Document all communication in CRM.
  7. Participate in educational opportunities on Timberwolves and Lynx product offerings, pricing and sales strategies, as well as market trends and industry best practices.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.
  6. Knowledge of CRM and Veritix is preferred.

Experience: Minimum one (1) year of sales experience is preferred. Customer service experience strongly preferred.

Education: Bachelor’s degree or equivalent combination of education and experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of business practices within professional sports preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

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Sales, Service, & Marketing: Ticket Sales
Inside Sales Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Inside Sales Associate

Department: Inside Sales

Reports to: Manager of Inside Sales

FLSA Status: Full Time/Temporary/Non-Exempt

Position Summary/Objective: The primary focus of this position is to develop and nurture client relationships in Minneapolis/St. Paul and surrounding areas with the focus on selling Full and Partial Season Ticket Inventory for the Minnesota Timberwolves and Minnesota Lynx.

Program Overview:

Our Inside Sales program is centered on hiring, training, and developing the next superstars on the business side of sports. As a leadership team, were committed to the process of developing our sales executives on both a personal and professional level, while exposing our staff to the most comprehensive training regimen in all of sports.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Sell a full menu of ticket products for the Minnesota Timberwolves & Lynx including, but not limited to full and partial season memberships, group tickets, and premium seating.
  2. Actively prospect and research new sales leads.
  3. Proactively work to create new revenue opportunties with existing customers through ticket plans, referalls, and the seat relocation program. 
  4. Meet and exceed weekly and monthly sales goals.
  5. Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.
  6. Provide excellent customer service by creating unique touch points, promptly responding to requests or communications, and establishing a dynamic relationship with all customers.
  7. Document all communication with clients in CRM.
  8. Work various Minnesota Timberwolves events and games as assigned to support ticket sales efforts and promotional initiatives. 
  9. Provide excellent service through phone calls, emails, written communication and in-person visits in the office and at special events. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks in the department under supervision.
  6. Knowledge of CRM and Archtics is preferred.

Experience: Previous sales experience is preferred.

Education: Bachelor’s degree or equivalent experience is preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of (and/or) experience working in sports at the professional, minor league or collegiate level is preferred.

Pillars of success with the Timberwolves & Lynx – 

  • Culture:  We are passionate about providing a fun and rewarding environment to work in while also providing growth opportunities both inside and outside of the Timberwolves & Lynx.  
  • Accountability: We hold people accountable, expect fair play, and foster a culture of trustworthiness. We are responsive to others. We uphold the highest standards of ethics and act with integrity.      
  • Innovation: We strive to be disruptive to traditional modes of thought, to question assumptions and to think critically and strategically. We like to challenge ourselves and to be challenged. We are known for driving profitability and creating memorable experiences in new and unexpected ways.We use cutting-edge technology and analytics to achieve our goals. 
  • Commitment: We are committed to making our team and our community proud and strong. We support, trust and encourage one another. We strike a balance between collaboration and accountability while challenging each other to strive for greatness within our industry.
  • Growth: We provide the best training avenues internally and externally to allow our staff to continue learning best practices in the industry and grow into true sales professionals.

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:30 AM-5:30PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise/ rewards for members weighing up to 20 pounds.

Travel

Position may require some travel to meet prospects or ticket members.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Are you comfortable working for $10.00/hour?

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Finance: Accounting/Finance other
Payroll Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

JOB DETAILS                                                                       DATE MODIFIED: 7/5/2017

Title: Payroll Specialist

Department: Accounting

Reports To: Payroll Manager/Sr. Accountant

POSITION SUMMARY/OBJECTIVE

The Payroll Specialist is responsible for processing payroll for hourly and salaried employees. The Payroll Specialist will also perform accounting tasks related to payroll processing.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Process semi-monthly payroll for hourly and salaried employees to ensure timely payroll submissions.
  2. Manage Multi-State Tax tracking system
  3. Reviews payroll documentation for accuracy
  4. Enter all payroll related updates for employees in Sage HRMS, including wage and tax adjustments, garnishments, etc.
  5. Assist the Payroll Manager on payroll G/L coding and questions. 
  6. Facilitate inquires and requests by staff regarding payroll in a timely manner. 
  7. Interfaces with the Human Resources Department to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes.  
  8. Researches and resolves questions from managers and employees as they relate to the processing of payroll information such as Paid Time Off, Health Savings Accounts, garnishments, employment verifications, and other changes. 
  9. Provide system expertise for time keeping system
  10. Train managers to use time keeping system and assist with daily questions
  11. Assist with monthly, quarterly, and annual tax filings.
  12. Assist with various audit requests
  13. Manage W2 process
  14. Uphold the Minnesota Timberwolves and Lynx core values
  15. Perform other duties as assigned by Payroll Manager.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

  1. Experience with Sage HRMS software preferred
  2. Experience with time-keeping systems, and Microsoft Excel required 
  3. Working knowledge of payroll best practices.
  4. Strong knowledge of federal and state regulations.
  5. Excellent oral and written communication skills and ability to handle confidential matters and information 
  6. Strong customer service and interpersonal skills
  7. Ability to perform at the highest level in a deadline driven environment and unwavering attention to detail 
  8. Highly motivated Team player with a positive attitude
  9. Decision-making, problem-solving, and analytical skills.
  10. Organizational, multi-tasking, and prioritizing skills.
  11. Strong time management skills 

EXPERIENCE

Minimum 2 years of experience strongly preferred.

EDUCATION

Bachelor’s Degree in or equivalent combination of education and experience preferred.

SUPERVISORY RESPONSIBILITY

This position does not have supervisory responsibility.

EXPECTED HOURS OF WORK

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:30 AM-5:00PM. In addition to working office hours, staff may be required to work Timberwolves and Lynx home games, in addition to external events, including charity and networking events. Hours may include, nights, weekends, and holidays.

WORK ENVIRONMENT & PHYSICAL DEMANDS

Work is generally sedentary in nature. The employee is not substantially exposed to adverse environmental conditions. Work is generally performed within an office environment, with standard office equipment available. This job also operates in gymnasiums, the Timberwolves/Lynx practice facility, and a professional sports arena, which include bleachers/steps.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer, and telephone. Staff will occasionally ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff will frequently move boxes of merchandise and equipment weighing up to 30 pounds.

TRAVEL

Position will require some travel to external events

EEO STATEMENT

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Please list your salary range preference.

3. Do you have at least two years of Payroll experience?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/G-LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/G-League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/G-League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Team Locations: Atlanta, Boston, Brooklyn, Charlotte, Chicago, Cleveland, Dallas, Denver, Detroit, Oakland, Houston, Indianapolis, Los Angeles, Memphis, Miami, Milwaukee, Minneapolis, New Orleans, New York, Oklahoma City, Orlando, Philadelphia, Phoenix, Portland, Sacramento, San Antonio, Toronto, Salt Lake City, Washington, Rosemont, Uncasville, Arlington, Seattle, Washington, Ontario, Cedar Park, Canton, College Park, Newark, Erie, Fort Wayne, Walker, Greensboro, Des Moines, Lakeland, Uniondale, Southaven, Prescott Valley, Mississauga, Reno, Hidalgo, Taylorsville, Santa Cruz, Sioux Falls, El Segundo, Frisco, White Plains, Hoffman Estates, Oshkosh

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA/ G-League cities in which you want to work -i.e Minneapolis, New Orleans, New York, Oklahoma City, Orlando, Philadelphia, Phoenix, Portland, Sacramento, San Antonio, Toronto, Salt Lake City, Washington, Rosemont, Uncasville, Arlington, Seattle, Washington, Ontario, Cedar Park, Canton, College Park, Newark, Erie, Fort Wayne, Walker, Greensboro, Des Moines, Lakeland, Uniondale, Southaven, Prescott Valley, etc

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