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Sales, Service, & Marketing: Marketing
Creative Projects Manager - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Creative Projects Manager

Department: Marketing

Reports to: Vice President of Marketing

Position Type: Full Time/Regular/Exempt

Date Modified: 9/26/2017

Position Summary/Objective: This position will directly support the Vice President of Marketing with oversight of all creative project requests within creative, digital, event marketing, broadcast, merchandise and live programming areas. This individual will serve as the point person on all tactical elements for creative marketing projects within the Timberwolves and Lynx organization.

Essential Functions:

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Create, implement and maintain annual marketing calendar to provide all creative departments with concrete timelines on major campaigns and milestones.
  2. Work with Vice President of Marketing to establish and enforce internal job request processes, including managing the execution, delivery and archival on all projects within the internal project request system (InMotion).
  3. Enhance efficiency of project workflow from start to finish while communicating updates to all job requesters and ensuring final products are delivered on schedule and meet Timberwolves and Lynx brand standards.
  4. Manage variety of mid-sized-to-large projects including multi-platform and multi-department initiatives that require identification of resource allocation, project tasks, budget, and timeline.
  5. Oversee execution of project plans, development and delivery of all requests within the Marketing department, as well as coordination of direct marketing needs on Media and Production days.
  6. Manage department drives, server structure, as well as the review, editing, and sorting, and requests for all Timberwolves and Lynx photo/assets.
  7. Work with the Vice President of Marketing to execute annual brand audits and ensure project execution support both short-term and long-term company initiatives.
  8. Lead project status update meetings and communicate project details with Senior Leadership team as needed.
  9. In collaboration with the Vice President of Marketing, work with advertising and media agencies to identify creative needs, and delivery of elements.
  10. Manage 3rd party vendor relationships on all additional “resourced” projects.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal and written communication skills required.
  2. Strong computer skills, including Microsoft Office (Word, PowerPoint, Excel and Outlook) is strongly preferred.
  3. Ability to foster professional relationships across all levels of an organization.
  4. Ability to identify key individuals necessary for efficient project completion.
  5. Strong multi-tasking ability.
  6. Exceptional attention to detail and organizational skills preferred.
  7. Ability to work autonomously and as part of a team.

Experience: Minimum five (5) years of experience in marketing, advertising or project management required.

Education: Bachelor’s degree or equivalent combination of education and experience.

Specialized Knowledge, Licenses, etc.: Knowledge and passion for the Timberwolves and Lynx brand(s) preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff will at times work home games as necessary. Work is both sedentary and active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.  .

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the building both on event days and non-event days. Staff may occasionally move items weighing up to 30 pounds.

Travel

This position may require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Please list your salary range preference.

3. Do you have at least five years of marketing, advertising or project management experience?

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Sales, Service, & Marketing: Database Marketing/Analytics
Database & CRM Manager - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Database & CRM Manager

Department: Business Intelligence

Reports to: Vice President of Business Intelligence

FLSA Status: Exempt

Date Modified: 10/4/2017

 

Position Summary/Objective:

The Database & CRM Manager leads the overall Database and CRM strategy to grow revenues and maximize the efficiency for the combined sales and marketing efforts. This position will be responsible for a number of initiatives including: strategy and quality control within the database, training for users and consulting with management, identifying and targeting customer populations for sales/marketing campaigns, collecting and analyzing customer data, driving customer acquisition, and enabling/tracking customer retention.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Responsible for the overall CRM strategy, including day-to-day management of the CRM database and data warehouse, data imports and exports, data hygiene, user management and campaign development
  2. Manage the development and documentation of business rules related to the input of data, lead management, sales processes, customer segmentation, customer communication, and others.
  3. Consult with Business Systems Analyst regarding additional processes and functionality needed within CRM, including automation, workflows and SQL scripts.
  4. Oversee the lead acquisition and nurturing strategy and process for efficiently routing prospects to sales staff. Partner with Analytics team to monitor sales activity and provide reporting on conversions and campaign metrics.
  5. Responsible for maintaining a best in class training curriculum for new and existing users and a process for the continual monitoring of data entry to ensure data hygiene and user compliance to established business processes.
  6. Continually source new data collection opportunities, engagement methods and facilitate the integration of necessary 3rd party data sources.
  7. Create customized CRM dashboards and views using Tableau
  8. Assist in the development of sales and marketing campaign strategies through an understanding of customer preferences exposed by available data.
  9. Support the integration of the CRM database with the Ticket system, the Marketing Automation program, the data warehouse and additional platforms.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook).
  3. Able to work flexible hours including nights, weekends and holidays.
  4. Ability to work well on a team and independently.
  5. Ability to manage specific processes and tasks for the department
  6. Ability to lead a project team
  7. Proven problem solver with strong attention to detail

Experience

  1. 3+ years of experience with administering and developing a CRM platform, MS CRM is preferred
  2. 3+ years of experience with database design or managing the strategy of a database structure
  3. 3+ years of experience with writing queries in SQL, creating stored procedures, deduplication, audit and maintenance planning and database performance optimization

Education: Bachelor’s degree or equivalent experience required.

Specialized Knowledge, Licenses, etc.:

  1. Knowledge and experience with automated data import and export processes.
  2. Knowledge of Microsoft CRM or similar platform required.
  3. Experience with data warehouses, Redshift is preferred.
  4. Familiarity with marketing automation/lead nurturing platforms such as Eloqua, Exact Target or Marketo.

Supervisory Responsibility, if any: This position has supervisory responsibilities

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff are required to work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes of merchandise weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Please list your salary range preference.

3. Do you have at least three years of experience with administering and developing a CRM platform?

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Technical Services: Technical Support/Help Desk
Helpdesk Support Specialist - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Helpdesk Support Specialist

Department: Information Technology

Reports to: Director of Technology

FLSA Status: Non-Exempt

Date Modified: 9/26/2017

Position Summary/Objective: The Helpdesk Support Specialist position is responsible for providing Information Systems support to Minnesota Timberwolves and Lynx Staff.  Primary responsibilities include support of end users, and helping to setup and take down technology for events both on and off site.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Provide Tier 1 helpdesk support for end users
  2. Provide technical assistance and support for incoming issues and requests related to computer systems, software, and hardware.
  3. Respond in a timely manner to customer inquiries for help through problem recognition, research, isolation, resolution, and follow-up steps
  4. Respond to helpdesk tickets, telephone calls, e-mail, and personnel requests for technical support
  5. Document, track, monitor, and close tickets to ensure a timely resolution
  6. Assist with various hardware and software roll outs and upgrades
  7. Set up new users with logins, e-mail accounts, and phone extensions with voicemail
  8. Coordinate user access levels via Active Directory
  9. Setup and reimage computers, both PC and Mac
  10. Updating, adding, and changing all asset information for end users
  11. Rewiring or adding additional cabling for data, TV, or other technology drops
  12. Document IT Department systems and procedures
  13. Performs other related duties as required

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: Working with browsers (IE, Chrome, Firefox), experience with Microsoft Office Products 2013, 2016, and/or Office 365.
  3. Experience with Windows 7, Windows 8.1, Windows 10 is required.
  4. Experience with Mac operating systems is preferred.
  5. Experience with Windows Server 2008, 2012, and/or 2016 is preferred.
  6. Microsoft Active Directory is preferred.
  7. Experience with Microsoft Office 365 portal preferred.
  8. Available to work non-traditional business hours including nights, weekends and holidays.
  9. Ability to work well on a team and independently.
  10. Ability to manage workload with general instructions and periodic review from supervisor.
  11. Ability to lift 30 pounds on your own.

Experience: Strong understanding of general networking, PCs, macs, servers, and telephony technology is required.   

Education: Having received or is working towards a degree in Information Technology, Networking, or related field; or equivalent combination of education and experience required.

Specialized Knowledge, Licenses, etc.:

Supervisory Responsibility, if any: This position does not have supervisory responsibilities

Work Environment

This job operates in a professional office environment and within a sports arena. Office hours vary on a day to day basis which include evenings, weekends and holidays. In addition to working office hours staff may work external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps, catwalk over arena floor (100 feet up) and crawling into tight spaces to troubleshoot technological issues.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will infrequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes/packages weighing up to 30 pounds.

Travel

Position may require limited travel to external events as well as travel to deliver packages.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. ?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Do you have experience working with Windows 7, Windows 8.1, Windows 10?

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Sales, Service, & Marketing: Digital/New Media Sales
Interactive Designer-Developer Associate - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Interactive Designer-Developer Associate

Department: Digital Media

Reports to: Digital Developer

FLSA Status: Full-Time/Temporary/Non-exempt

Date Modified: 11/8/2017

Position Summary/Objective: The individuals in this role will be a critical part of the marketing and communication team, supporting the organization through all web properties of Timberwolves.com and Lynxbasketball.com. Individuals in this role will assist from the site map and design phase all the way to the development stage as well as completing daily maintenance on the web properties for the organization.

Essential Functions

Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Maintain all web properties daily and assist in keeping content as up to date as possible. 
  2. Create visual appeal for all social media outlets, as well as daily content.
  3. Develop new web properties essential to the needs of the organization from start to finish including the planning and processing stages.
  4. Work with all departments on digital presence, including support of Corporate Partnerships and Marketing efforts.
  5. Develop and research new strategies and technology to support web traffic and analytics.
  6. Execute marketing and sales strategies seamlessly through the web properties.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong written and verbal communication skills required.
  2. Computer skills required: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  3. Experience working with HTML5, CSS, JavaScript, jQuery, Adobe Creative Cloud and/or Creative Suite (Photoshop, Illustrator, Dreamweaver, After Effects, etc.).
  4. Able to work flexible hours including nights, weekends and holidays.
  5. Ability to work well on a team and independently.
  6. Ability to manage specific processes and tasks in the department under supervision.

Experience: Minimum two (2) years of design and development experience required. 

Education: Bachelor’s degree or equivalent combination of education and experience preferred.

Specialized Knowledge, Licenses, etc.: Knowledge of the professional sports industry is preferred.

Supervisory Responsibility, if any: This position does not have supervisory responsibility

Work Environment

This job operates in a professional office environment. Office hours are typically Monday-Friday from 8:00 AM-5:00PM. In addition to working office hours staff will work Timberwolves and Lynx home games, in addition to external events including but not limited to: charity and networking events. Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff may occasionally move boxes or other items weighing up to 30 pounds.

Travel

Position may require travel to external events.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Are you comfortable working for $9.50/hour?

3. Do you have at least two years of design and development experience?

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Player/Basketball Operations: Media/Video Production
Special Assistant to the President of Basketball Operations - Minnesota Timberwolves (Minneapolis, MN)

Conduct and present research projects and evaluations to assist coaching staff in more efficient and effective game plan preparation. Conduct statistical studies and logging of games. Develop video and video edits for coaches to prepare for games and to be used to scout and prepare for games against opponents. Work closely with coaches, P-1 players and front office staff. Act as a liaison between the advance scout and coaching staff on game plan preparation. Support the coaching staff on court in drill work with players. Reqts: Bachelor’s degree or equivalent in Sports and/or Entertainment Event Management or a related field, and 2 years of experience in the position offered or related position, including 2 years of experience with: Performing video editing in professional sports league; SportsCode video editing software, including Synergy and Sportstec; Performing basketball analytics; Fast Draw / Scout software; Post-game analysis including statistical analysis and reporting in a professional sports league; Assisting coaches with player development. 25% domestic and international travel is required. Please send resume to the Minnesota Timberwolves Basketball Ltd. Partnership at http://www.nba.com/timberwolves/careers.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have 2 years experience with SportsCode, Synergy and Sportstec?

2. Do you have 2 years experience in basketball analytics software?

3. Do you have a Bachelor's degree or equivalent in Sports and/or Entertainment Event Management or related field?

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Technical Services: Audio/Video Editing and Production
Video Editor/Producer - Minnesota Timberwolves and Minnesota Lynx (Minneapolis, MN)

Job Title: Video Editor/Producer

Department: Live Programming & Entertainment

Reports to: Executive Producer – Live Programming & Entertainment

Position Type: Full-Time/Non-Exempt

Date Modified: 11/7/2017

Position Summary/Objective:  This position serves as the primary video editor and footage reel producer for the video experience at Timberwolves and Lynx game nights and events. This position will edit and produce all highlight videos, entertainment skits, interviews, music/hype videos, and other miscellaneous video features for the in-game/fan experience.  This position will also oversee the edited archives of each of the LPE video initiatives.

Essential Functions:  Reasonable accommodations may be made to enable individuals to perform these essential functions:

  1. Edit and produce all video-based features for the Timberwolves/Lynx gamenight experience
  2. Edit and produce video features for various gamenight initiatives as needed
  3. Shoot/gather all relevant video needed for the “customized points” of each gamenight
  4. Serve as primary LPE contact with NBA for unique footage/highlight gathering for individual events/games through the NBA’s content/clip servers
  5. Work with Partnerships to create/execute entertainment concept videos for sellable gamenight assets and concepts
  6. Serve as video lead for all media day and production day crewing and production
  7. Develop relationships with local studios and production houses, and serve as primary point of contact for these needs.
  8. Create and execute “Entertainment Deliverables List” for all post-event needs for performance groups, partnerships, ticket sales, CR, among others.
  9. Serve as primary Cinematographer for all LPE shoots/needs

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills, Abilities & Other:

  1. Strong verbal and written communication skills required.
  2. Strong experience with Adobe Premiere, Adobe After Effects, and Non-Linear Editing Systems.
  3. Strong experience operating DSLR and/or Mirrorless Camera systems and cinematography methods
  4. Strong computer skills, including Microsoft Office (Word, PowerPoint, Excel and Outlook) is strongly preferred.

Experience: Minimum one (1) year of video production/editing training or education preferred.

Education: Bachelor’s degree or equivalent combination of education and experience preferred.

Specialized Knowledge, Licenses, etc.: Knowledge or experience with Photoshop

Supervisory Responsibility, if any: This position does not have supervisory responsibility.

Work Environment

This job operates in a professional office environment. Office hours will consist of gameday hours, and will typically be 8+ hour shifts, 2-3 days/week (average). In addition to working office hours, staff will be required to work Timberwolves and Lynx home games and events as needed.  Work is both sedentary and active in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps.   

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment, such as a copy machine, printer and telephone. Staff will frequently ascend and descend bleachers/steps and traverse around the building both on event days and non-event days. Staff may occasionally move items weighing up to 30 pounds.

Travel

This position will require some travel.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

2. Please list your salary range preference.

3. Do you have at least one year of video production/editing experience?

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Apply for Future Notification Only: Future Notification
Future Notification Only - NBA/WNBA/G LEAGUE TEAMS (Various Locations, --)

If you would like to be notified of positions in the future with NBA/WNBA/G League teams and NBA China, please press "apply" below and fill out the entire application, specifically including the name of the city (ies) (of a NBA/WNBA/G League Team) where you would like to work. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to “My Account-TeamWork Online” above and put in your email address and password.

Team Locations: Arlington, Atlanta, Austin, Boston, Brooklyn, Canton, Cedar Park, Charlotte, Chicago, Cleveland, Dallas, Denver, Delaware, Des Moines, Detroit, El Segundo, Erie, Frisco, Fort Wayne, Grand Rapids, Greensboro, Hidalgo, Hoffman Estates, Houston, Indianapolis, Lakeland, Long Island, Los Angeles, Memphis, Miami, Milwaukee, Minneapolis, Mississauga, New Orleans, Newark,  New York, Oakland, Oklahoma City, Ontario, Orlando, Oshkosh, Philadelphia, Phoenix, Portland, Portland-Maine, Prescott Valley, Reno, Rosemont, Salt Lake City, Santa Cruz, Sacramento, San Antonio,  Seattle, Southaven, Sioux Falls, Taylorsville, Toronto, Uncasville, Uniondale, Walker, Washington, Westchester, White Plains

Note: When you apply for this job online, you will be required to answer the following questions:

1. List any NBA / WNBA/ G League cities in which you want to work -i.e Minneapolis, New Orleans, New York, Oklahoma City, Orlando, Philadelphia, Phoenix, Portland, Sacramento, San Antonio, Toronto, Salt Lake City, Washington, Rosemont, Uncasville, Arlington, Seattle, Washington, Ontario, Cedar Park, Canton, College Park, Newark, Erie, Fort Wayne, Walker, Greensboro, Des Moines, Lakeland, Uniondale, Southaven, Prescott Valley, etc

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