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Sales, Service, & Marketing: Ticket Operations
Game Night Staff, Ticket Operations - Warriors (Oakland, CA)

About the Position:

The Golden State Warriors Ticket Operations department is searching for outgoing, personable and dependable individuals to assist in the box office operations during home games at Oracle Arena.  This is a part-time, seasonal position.

 

Key Responsibilities:

  • Assist in box office setup and closure
  • Maintain and stock supplies for the box office windows on game days
  • Service guests with the highest degree of customer service, courtesy, professionalism, thoughtfulness, sincerity and enthusiasm
  • Greet guests as they approach the box office, answer questions and direct guests to appropriate locations
  • Distribute will call tickets in an efficient and accurate manner, adhering to tight protocol
  • Assist in resolving guest conflicts and complaints
  • Other duties as assigned by ticket operations staff

Requirements:

  • 6-12 months of public-facing customer service experience
  • Highly organized, detail-oriented and possess a strong work ethic
  • Ability to work both independently and on a team
  • Operate well under pressure
  • Proactive problem-solver
  • Interpersonal skills to work with many different personalities
  • Ability to handle multiple tasks simultaneously
  • Prior cash handling experience
  • Be able to work a flexible schedule including nights, weekends, and holiday
  • Attend all home preseason, regular season, and playoff games

Physical Requirements:

  • Physically able to stand and walk for several hours at a time
  • Ability to lift fifty (50) pounds or more

Note: This position was originally posted on the Golden State Warriors employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Golden State Warriors employment site.


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