Sales, Service, & Marketing: Ticket Sales Management
Vice President, Premium Sales & Service - Atlanta Hawks & Philips Arena (Atlanta, GA)

The Vice President of Premium Sales & Service is responsible for generating new business revenue through suite, loft and loge box leases, courtside, and club seating.  Additionally, the position will ensure delivery of a first-class premium experience, member engagement and ultimately retention of our premium clients.


  • Ability to lead and successfully integrate Premium Sales & Service with all of ticket sales & service functions.
  • Collaborate and work effectively as part of a senior management team outside of Ticket Sales & Service departments across the entire organization.
  • Develop and lead go-to-market plan for new Premium seating inventory for Philips Arena including the development and execution of B2B sales strategy and product development
  • Provide coaching, training and development for the premium sales department and ticket sales department as a whole
  • Develop plan and lead execution for high levels of member engagement and retention.
  • Establish strong relationships throughout Atlanta business community and conduct senior level sales presentations to support premium sales initiatives
  • Provide direction on Premium Sales opportunities across other departments, specifically Corporate Partnerships
  • Contribute to the Corporate Partnerships sales and pipeline development


  • Bachelor’s Degree
  • At least seven year’s experience in the professional team sports industry with a track record of success selling tickets and managing multi-faceted ticket sales operations 
  • Must be a strong leader and motivator and have experience as a ticket sales executive and a history of success in team sports
  • Strong organizational budgeting and sales reporting skills with emphasis on CRM, forecasting, pacing, inventory, campaign/event management and effective leadership
  • Strong verbal and written communication skills

Note: When you apply for this job online, you will be required to answer the following questions:

1. What is your salary requirement? Please indicate $ amount.
2. How many years of experience do you have in direct premium ticket sales and/or service?
3. How many years experience do you have managing a premium ticket sales and/or service department?

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