Description:

The Manager of Building Operations is responsible for the daily operation of Madison Square Garden’s venues: the Arena, the Theatre, and the Expo Center. Responsibilities include scheduling, planning for and overseeing the workforce engaged in building maintenance, operation and event production. This person will supervise a staff of approximately 50 unionized employees including electricians, laborers, carpenters, custodians, painters, engineers, elevator operators and restroom attendants. Additional responsibilities include budget management, and the ability to make decisions and establish priorities in a dynamic environment. The position will interface with the MSG Production Department, clients, guests and other building occupants on a regular basis. The position will also work with Director of Operations and Director of Production to prioritize daily events and orchestrate activities to maximize labor productivity. Strong communication skill, and the ability to work with many different individuals of different levels is necessary. This position shares significant responsibility for a 24 hour, 7 day a week operation, supporting and directing the transition of numerous concurrent daily events, multiple unions, work rules and jurisdictions.

Requirements:

The ideal candidate will have five or more years of Facility Management experience dealing with multiple events in a time sensitive environment. Will possess strong leadership and communication skills, and demonstrate the ability to plan, analyze and manage a budget. Should have in depth knowledge of building systems, experience supervising trade union crews and proven ability to resolve conflict. The ideal candidate must have a commitment to providing a high quality experience for both internal and external clients.